Advice and information manager jobs
About the National Pro Bono Centre:
The National Pro Bono Centre brings together charities dedicated to providing pro bono legal services and improving access to justice. We serve as a central resource for charities who help people seeking free legal advice and representation. Our work fosters collaboration, coordination, and improved service delivery among stakeholders in the pro bono sector. Through our work, the Centre supports the wide range of pro bono projects and brokerage which charities provide; helping individuals and communities all over England and Wales get access to justice.
The role:
To build on our achievements, we are looking for someone to lead on strategy, to promote collaboration and coordination across the sector, to maintain and develop relationships with key stakeholders, and to oversee and lead on the growth and development of our portfolio of projects and activities.
Key Responsibilities:
- Strategic leadership – Continuing to develop NPBC’s strategy in accordance with the vision, mission, strategic priorities, and values of the charity, working together with the Board of Trustees, staff, and our key stakeholders.
- Operational management - Ensuring that the organisation is run efficiently, with robust financial controls. Managing the small team (3 permanent employees and 3 contractors). Working with the team on projects and events management.
- Fundraising – Leading on fundraising and building and developing the relationship between NPBC and existing sponsors, as well as seeking out and building relationships with new and potential sponsors.
- Communications - Representing the NPBC in the promotion of its mission, vision and aims externally.
- Governance - Ensuring that the charity is well administered and working with the Board of Trustees to meet its legal, statutory, and regulatory responsibilities.
About you:
We are looking for a strategic planner with a proven record of leading teams or organisations to deliver high quality results. You will need to be able to demonstrate a strong track record of fundraising through commercial sponsorship and developing lasting relationships with key stakeholder partners to achieve this.
The successful candidate will possess the following skills and qualities:
- Strategic thinker with the ability to develop and articulate a clear vision.
- Leadership style, which encourages, motivates, inspires and develops staff.
- Excellent communicator (both orally and in writing) with effective listening, influencing and negotiation skills.
- An understanding of the key measures of financial management and control in a challenging environment.
- Effective decision-making skills with excellent analytical and problem-solving abilities.
- Excellent administrative, organisational and IT skills.
- Intellectual rigour, financial acumen and the ability to accurately analyse and explain complex issues.
Applications
To apply for the role, please submit a copy of your CV with a covering letter. We appreciate that AI can be useful as a tool, particularly if English is your second language. However, we discourage the use of AI for writing CVs and cover letters as, in our experience, it results in a generic voice that does not communicate the unique strengths and motivations of candidates.
Equal Opportunities Statement
We are committed to creating an inclusive environment for all who work with us and strongly encourage applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender identity, gender reassignment, marital and civil partnership status, neurodiversity, pregnancy, religion or belief, sexual orientation and socio-economic background.
Data Protection
By applying for this role and sending your covering letter and CV you consent to NPBC using and keeping information about you or by third parties, e.g. referees relating to your application or future employment. This information will be used solely in the recruitment process. For unsuccessful candidates, the information will be destroyed within 6 months unless you have consented to extend this period.
The client requests no contact from agencies or media sales.
Title: Legal Coordinator
Reports to: Head of Legal
Salary: £30,000-40,000 (depending on experience)
Contract: Permanent
Hours: 37.5 per week over 5 days (Monday to Friday)
Holiday: 25 days per year plus bank holidays
Location: Remote with regular travel to London and across the UK
Probationary period: 3 months
Benefits: An additional 3 days holiday between Christmas and New Year, Flexitime policy, 5% pension contribution, Cycle to Work scheme
Start date: As soon as possible
We are River Action
We are a campaign organisation on a mission to rescue Britain's rivers from the impacts of agricultural, sewage and industrial pollution. We take a creative and bold approach to campaigning, blending sharp strategy with positively disruptive tactics to inspire real action. We support grassroots movements, galvanise public opinion, influence government policy and drive industry change.
We are a small, dedicated and talented team of positive disrupters and community mobilisers who work collaboratively to deliver our strategy to urgently protect and restore our rivers for the benefit of people and nature.
Find out more about our mission and our team on our website.
Who we’re looking for
Do you want to be part of a movement making waves to clean up the UK’s rivers? Are you passionate about using the law as a tool for change? Do you have the legal and research skills to amplify our impact? If so, we want you to join our team.
We are looking for a highly capable, ambitious, well-organised, energetic, proactive and diligent individual with legal experience (academic or professional) to play an integral role in developing and delivering our growing legal, policy and advocacy work.
You don’t need to be a qualified or practising lawyer, but you do need to have a law degree or equivalent and familiarity with environmental law. You’ll understand the importance of winning in both courts of law and of public opinion. You’ll be passionate, eager to learn and committed to making change happen quickly.
If you’re committed to River Action’s mission and want to be at the forefront of environmental law, policy and advocacy, we’d love to hear from you.
Essential experience and skills
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Demonstrable UK legal experience (academic and/or professional), ideally including environmental, public and administrative law. A law degree or equivalent is required.
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Excellent legal research, drafting and communication skills.
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Ability to translate complex legal issues into accessible and impactful messaging.
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Strong organisational and interpersonal skills with demonstrable experience of coordinating multiple projects, working flexibly and at a fast pace.
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Good understanding of strategic litigation and using the law as a tool for change.
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Proven ability to produce high quality work under pressure.
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Excellent IT skills.
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Commitment to River Action’s mission and to working collaboratively across the sector.
Desirable experience and skills
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Qualification as a solicitor or barrister.
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Experience working in a similar role.
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Experience working in the UK’s environmental sector.
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Experience with strategic litigation and using the law as a tool for change.
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Experience with instructing and managing external lawyers.
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Experience working with parliamentarians and of UK parliamentary procedures.
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Media/spokesperson experience.
What you’ll be doing
As Legal Coordinator, you will play a crucial role in shaping River Action’s fight for cleaner rivers by acting as the link between legal expertise provided by external lawyers and River Action’s day-to-day campaigning, policy, advocacy and operational work.
The role will involve working closely with River Action’s Head of Legal to use the law and legal strategies to strengthen and improve environmental protection of the UK’s rivers. This exciting role will include scoping, developing and managing strategic litigation to achieve systemic change as well as supporting River Action’s policy and advocacy work. You’ll also support the River Action team to build successful campaigns to challenge polluters, hold government and regulators accountable, and push for policy reform.
Key duties and responsibilities
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Support the Head of Legal in scoping, developing and managing River Action’s legal work, including commissioning legal services from external lawyers and providing instructions on legal matters.
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Produce legal research and analysis to inform and support River Action’s strategic litigation, policy and advocacy work.
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Work with the campaigns team to develop impactful legal actions as part of creative and positively disruptive campaigns to deliver organisational goals.
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Work with the communities team to identify opportunities for River Action to support communities through legal action, including by developing the River Rescue Kit and other initiatives to extend impact.
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Engage with and obtain information and evidence from claimants, complainants, expert witnesses and other sources to support legal actions and campaigns.
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Develop an in-depth understanding of UK legal and policy frameworks relating to rivers and ensure colleagues are kept up to date with changes.
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Monitor legal developments including caselaw and legislative proposals, working closely with the Head of Legal to understand the implications and opportunities for River Action’s work.
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Ensure team members are well-briefed on the latest legal developments (both River Action’s work and wider developments) to support their external engagement.
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Prepare and contribute to legal and policy briefings for River Action and its eNGO partners and for public and political audiences.
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Contribute to River Action’s policy and advocacy work, ensuring our positions are considered and evidenced.
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Contribute to shaping River Action’s positions and key messaging so they are relevant and accurate.
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Provide legal support for River Action’s campaigning and operational activities, including by researching relevant laws and by commissioning external legal advice on non-contentious matters.
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Support colleagues to ensure River Action’s campaigning and communication activities and outputs are legally compliant and help to protect the charity from defamation, copyright infringement or other claims.
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Write articles and act as spokesperson for River Action in owned and earned media.
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Work across the team to track, record and report impact.
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Support River Action’s fundraising activities including contributing towards funding proposals, pitching and reporting.
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Review and respond to legal queries that come to River Action, escalating to the Head of Legal or other colleagues as appropriate.
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Administrative duties including developing and maintaining River Action’s legal documentation, processes and systems on the organisation’s shared drive.
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Build relationships and partnerships across the legal sector and environmental sector to inform River Action’s work and contribute to the wider movement.
General duties and responsibilities
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Follow all charity policies and procedures.
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Actively participate as part of the team.
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Help to promote a positive, healthy and happy work environment and team culture.
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Actively engage in professional development and training.
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Work collaboratively with colleagues across River Action, external lawyers and stakeholders to deliver our mission.
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Undertake any other duties as reasonably required.
As a small and agile team, we value flexibility. While these are the core responsibilities, staff may be asked to take on additional tasks as needed. If any task becomes a regular duty, the job description will be updated in consultation with the staff member.
Location
You will work from home with some travel required to London and across the UK.
The full team meets in person at least four times per year. These are multi-day meetings held in different locations in the UK. Additional UK travel will also be required. The fast-paced nature of our work and small size of our organisation means we are in very regular contact, ensuring a strong connection across the team.
Diversity and inclusion
We are committed to building a diverse, inclusive and equitable workplace. We welcome and encourage applicants from all backgrounds. We particularly welcome applications from candidates who are underrepresented in the environment sector.
Don’t meet every single requirement? We know that long lists can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you like the look of this role but your past experience does not align perfectly with everything in the job description, we’d still love to hear from you. You may be just the right person for this role.
How to apply
To apply, please submit to jobs at riveractionuk dot com with the subject ‘Legal Coordinator’:
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your CV (2 pages), and
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a cover letter (2 pages) explaining why you want to work for River Action and how your experience and skills meet the requirements of the role.
Only applications including both documents will be accepted. Please provide your documents in pdf format.
Application process
Applications will be reviewed on a rolling basis until 23:59 on Monday 29 September 2025.
Should your application be selected during sift, the next stage will involve an initial 15-minute interview. You may then be invited to attend a second interview with a panel.
Initial interviews will be held on 1 and 2 October 2025 and panel interviews will be held in w/c 6 October 2025, all via video conference. For panel interviews, some questions will be provided in advance for equity and to give you the opportunity to demonstrate your knowledge, skills and experience most effectively.
Please indicate in your covering letter or in a covering email your availability for interviews.
If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.
The client requests no contact from agencies or media sales.
Do you have excellent people skills and a talent for building community connections?
We are seeking a friendly and highly organised Volunteer Coordinator to join our dedicated team at Galanos House Care Home in Southam, Warwickshire.
This is a full-time, permanent role working 37.5 hours per week, 9.00am to 5.00pm with 30 mins unpaid lunch break. Some weekend or evening work may be required.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
Key responsibilities of the role:
- Source and recruit volunteers who will play a vital role in enhancing the wellbeing and comfort of our care home residents
- Support volunteers by providing appropriate induction, guidance and ongoing development and learning opportunities
- Work collaboratively with colleagues to ensure the placement of volunteers meets the needs of the care home
- Develop and facilitate workshops, seminars and training sessions for volunteers
You will have outstanding people skills, a friendly and positive attitude. An NVQ Level 3 Volunteer Management or equivalent and Level 3 Award in Education and Training or equivalent is essential. An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days’ paid holiday per year plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Do you have a strong grasp of UK tax regulations, a passion for compliance, and a desire to use your skills for a greater purpose?
We are seeking an experienced Tax Accountant to join our Finance team, supporting the Head of Global Controllers and Deputy Financial Controller in ensuring charity tax compliance across the organisation.
Key responsibilities would include:
- Preparation and submission of VAT and Corporation Tax returns
- Providing expert tax advice and design - Monitoring tax developments and advising teams and senior leaders on complex charity tax matters
- Maintaining and reviewing tax processes and systems
You will be a Chartered Tax Advisor or a qualified accountant with experience of partial exemption and reverse charge VAT and of providing tax advice in the charity sector.
If you are looking for an opportunity to utilise your technical expertise in a purpose-driven environment, we would love to hear from you.
Hybrid Working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office at least 2 days a month.
Please note: This is a part time role working 21 hours per week. The full time salary is £51,460 per annum and the part time salary is £30,876 per annum.
All applicants must be committed to Tearfund's Christian beliefs.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Closing Date: 19th September 2025
Interview Date: 8th & 10th Oct 2025
About the opportunity
Are you passionate about breaking down barriers to clear and accessible information for all? Can you produce content in various alternative formats that deliver a meaningful impact on people affected by dementia? Are you skilled at adapting complex and technical information to make it clear and engaging?
We are recruiting a Senior Content Editor (Accessibility) to join us full-time, working 35 hours per week on a permanent contract.
This is a hugely exciting time to work for the UK’s leading dementia charity. Our content reaches hundreds of thousands of people affected by dementia. Our practical advice helps users feel less isolated and make informed life decisions. It connects them to support that can make a huge difference to those living with dementia and their families and carers.
At the heart of our ambition is creating inclusive information to offer a better future. We are always looking to improve what we do and how we do it. Can you bring content expertise to help us reach wider audiences, especially those who find it harder to access information and support? You’ll create content for a variety of audiences in different formats, such as Easy Read and translations and across print and online channels, including audio.
In this role, you will work with the Publishing and Editorial Manager and our Content and Digital teams to deliver meaningful impact on the lives of people affected by dementia. We are part of the Income & Engagement directorate, focused on establishing the urgency of quality care and support for people with dementia and driving the engagement to resolve this. You’ll need to be an effective collaborator and strategic thinker.
This is a homeworking role, and you will be required to regularly travel to London to attend internal meetings. You must reside in the UK and have the correct right-to-work documents to work in the UK.
About you
This role provides a great opportunity to showcase your writing, editing and content expertise. You’ll provide insight into specific accessible needs and be focused on finding the right solutions for different situations. You’ll have the opportunity to work on a variety of interesting and vital programmes of work that provide help and hope for everyone affected by dementia.
- You’re a strategic and creative professional who can communicate confidently and engagingly.
- You will have excellent writing and editing skills.
- You’re a natural collaborator and be curious, and highly motivated about ending the devastation caused by dementia.
- You will build and develop meaningful relationships with a wide range of individuals and communities. You will play a vital role in helping us build trust and broaden our reach.
- Managing one line report, you’ll also contribute to the success of the Publishing team, helping support our aims and priorities.
- You’ll role model a culture of continuous improvement, streamlining processes and driving efficiency and excellence.
What you’ll focus on:
- Produce clear and accessible high-quality content on all aspects of dementia.
- Manage and develop our portfolio of alternative formats across print and online channels, including the growth of our audio offer.
- Building networks to help increase access to information and support for more people and communities affected by dementia. Sharing expertise and insight to promote best practice on accessible content.
- Played a key role in the Publishing team as a line manager and supported the Publishing and Editorial manager in driving success.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.
The client requests no contact from agencies or media sales.
All Ways Network (AWN) is a thriving UK-based charity that supports small, Muslim-led not-for-profits, specifically those with an annual income of £1 million or less, working across diverse communities in the UK. With a bold vision for equity and representation, AWN champions the infrastructure, voice, and sustainability of grassroots Muslim initiatives, aiming to reshape the landscape of civil society through inclusive collaboration and community-led solutions.
As an entrepreneurial and visionary CEO, you'll guide AWN to achieve its charitable goals and steward its growth as it scales. Working closely with our Board of Trustees, you will develop and deliver the charity’s strategic plans, manage operations, and build strong relationships with stakeholders. You'll play a pivotal part in leading the organisation and overseeing its day-to-day functions, while fostering a supportive and productive environment for staff.
This is an exciting time to join us, as AWN will commence a 4-day work week (32hrs) pilot for 6-9 months on commencement of the role. With our highly supportive Board, this opportunity is suitable for both established leaders and those ready to step up.
We’re actively seeking to deepen connections alongside our current engagement with South Asian communities, to actively reach African, Middle Eastern, South East Asian, and other Muslim communities contributing to the rich tapestry of the UK charity landscape. We welcome applications from all backgrounds, provided the candidate brings a strong understanding of and empathy for Muslim communities.
Key Responsibilities
Leadership & Operations
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Oversee daily operations, ensuring smooth running of all charity functions.
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Manage and lead a growing team, providing support and guidance.
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Lead recruitment, staff development, and HR management in collaboration with the Board.
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Ensure compliance with internal policies and manage organisational risks.
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Develop and monitor operational systems to track progress and outcomes of key initiatives.
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Foster a positive and growth-oriented work environment, helping staff realise their potential.
Board Collaboration & Strategic Planning
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Work closely with the Board to implement AWN’s strategic and operational plans.
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Assist with budget management, resource allocation, fundraising, and grant management.
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Take charge of the Annual Report and related documentation, ensuring compliance with Charity Commission requirements.
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Support the Board in maintaining effective governance, including updating key policy documents (e.g. risk register).
External Representation & Stakeholder Engagement
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Represent AWN at stakeholder and partnership meetings, building and maintaining key relationships aligned with strategic goals.
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Support the team in managing partnerships and providing strategic advice on project delivery.
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Attend relevant events outside office hours and on weekends when necessary.
AWN is looking for:
Essential
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Strong organisational and independent time management skills, with the ability to manage multiple priorities.
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Proven experience in operations management, with a track record of improving processes and productivity.
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The ability to work with and report to the Board of Trustees, including governance and strategic planning, alongside familiarity with charity legislation, guidelines, and best practices.
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Experience with grant-making, funding, and resource allocation.
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Experience in building relationships with internal and external stakeholders.
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Confidence in public speaking and representing AWN at external events.
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Ability to support staff development and align team goals with AWN’s strategic vision.
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Strategic thinking, with clear communication of AWN’s vision.
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Knowledge of the Muslim community and their needs in the UK.
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Knowledge of GDPR, data protection, and the regulatory landscape for charities.
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Understanding of the not-for-profit sector, particularly Muslim-led charities.
Desirable
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Experience in managing remote teams effectively.
How to Apply
We are partnering with Doing Good Recruitment on this appointment. If you require any adjustments to the recruitment process, please do let them know; we’re committed to making this process inclusive and accessible.
AWN is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description; if you meet most, we encourage you to apply.
To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment’s application page
The client requests no contact from agencies or media sales.
At the Royal British Legion, we believe every supporter deserves to feel truly valued. As our Supporter Development Coordinator, you’ll play a key role in strengthening the bonds between our charity and those who give their time, money, and voice to our cause. Working closely with your manager, you’ll help bring our stewardship strategy to life, creating thoughtful campaigns and experiences that show our supporters just how much they mean to us.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This is a role for someone who loves email marketing and creativity. This role has a focus on building impactful emails (at RBL we use email platform Dotdigital) and is perfect for someone with an interest in analysing and continuously improving our communications to supporters. There is also plenty of variety within this role. One day you might be helping shape a powerful email or direct mail campaign, the next you could be supporting an event that brings our supporters closer to the impact of their generosity. You’ll be involved at every stage, from planning and budgeting to delivery and analysis, making sure everything we do is meaningful, impactful, and aligned with our values.
Collaboration will be at the heart of your work. You’ll partner with colleagues across fundraising, marketing, supporter care and beyond, ensuring every message and interaction feels personal, consistent, and inspiring. Whether it’s building relationships with suppliers, supporting with creative content, or making sure campaigns run smoothly and compliantly, you’ll have the chance to really make your mark in a team that values fresh ideas and attention to detail.
If you’re someone who enjoys working with people, has a flair for communication, and takes pride in making others feel valued, this could be the perfect opportunity. You don’t need to tick every box on the list of requirements, what matters most is your enthusiasm, your willingness to learn, and your passion for making a difference. Together, we’ll ensure that every supporter feels appreciated and inspired to continue standing with us.
You will be contracted to our London hub with a minimum expectation of three days per week for the first 6 months then two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 29th September 2025
Interview Date: W/C 6th October 2025
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Charity Support Officer
Location: Remote, with regular meetings in London, applicants must be based in or around London
Salary: £27,700 - £29,000 per year
Contract: Full-time with opportunities to work flexibly over 4 days
Reporting to: CEO
About AWN
All Ways Network (AWN) is a UK-registered charity dedicated to empowering non-profits that support diverse Muslim communities across the UK, particularly those with an annual income under £1 million towards becoming fundable.
We provide grassroots organisations with vital services from bid-writing and application reviews to webinars, training, and tailored charity support. This helps them access funding, strengthen governance, build capacity, and adopt best practices in a challenging funding landscape.
Committed to equitable grant-making and a stronger civil society, AWN champions the vision of: “Thriving non-profits empowering Muslim communities to enrich UK society.”
Role Overview: Knowledge in grant-funding, capacity building, organisational support
We are seeking a proactive and collaborative Charity Support Officer to help deliver AWN’s mission. You will be the first point of contact for grassroots charities, supporting them to strengthen their organisations and improve their chances of securing grant funding by offering practical guidance, signposting, and building trusted relationships that help them grow in confidence and resilience. The role includes helping organisations strengthen governance and compliance, sharing information on grant-funding opportunities, and supporting them to identify challenges and develop practical solutions.
The non-profits you will support work across a wide range of areas for example: women, health and wellbeing, youth, homelessness and poverty, family services, sports, faith groups, crime and gangs, prisoners and ex-offenders, refugees and asylum seekers, drug addiction, older people and rehabilitation, and many more.
Bringing a strong awareness of the barriers facing small charities particularly Muslim-led groups, will be key to helping them build long-term sustainability and impact.
Key Responsibilities:
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Act as the first point of contact for charities and community groups, managing a varied caseload and balancing priorities.
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Carry out needs assessments to understand organisations strengths, challenges, and funding needs, and develop clear action plans.
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Provide tailored support, including health checks on governance, compliance, finances, and funding readiness, offering recommendations and signposting to specialist services (e.g., Cranfield Trust, CVS, Charity Excellence etc).
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Advise on funding opportunities, strategy, and application readiness, with referrals to bid-writing support where needed.
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Deliver workshops, webinars, events, and one-to-one sessions to build skills, knowledge, and confidence of UK grassroots organisations.
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Work collaboratively with organisations and AWN colleagues (including via the triage and referral system) to identify challenges and develop practical, sustainable solutions.
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Build and maintain strong relationships with charities, funders, and sector partners across the voluntary, public, and charity sectors.
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Represent AWN at external events, conferences, and meetings, helping to organise and deliver events linked to your work.
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Keep accurate records on the CRM, gather feedback, write case studies, and contribute to monitoring, evaluation, and service development.
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Support AWN’s communications by contributing updates for the website and social media.
What We’re Looking For
We’re looking for someone who is approachable, empathetic, and motivated to make a difference. You’ll have a natural ability to listen, build trust, and meet people where they are, while offering constructive and practical support. Patience, curiosity, and cultural awareness will help you understand the diverse realities of grassroots charities and the communities they serve.
Alongside these personal qualities, you’ll bring a good understanding of the charity sector and the challenges facing small non-profits across the UK, for UK Muslim-led organisations. You’ll have exceptional knowledge of governance, compliance, and funding pathways, and the confidence to guide organisations towards growth, resilience, and long-term impact.
Essential Criteria
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3+ years’ experience within the UK charity sector (domestic, not solely international).
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Strong understanding of charity governance, compliance, and the UK funding and grant-making landscape.
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Insight into the needs and challenges of small and grassroots non-profits, with awareness of the systemic barriers affecting Muslim-led organisations.
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Experience supporting or advising charities, community groups, or local networks to build capacity and resilience.
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Ability to work collaboratively with organisations, offering constructive and practical guidance.
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Excellent communication and interpersonal skills with confidence in public speaking and engaging a wide range of stakeholders.
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Strong organisational and administrative skills with attention to detail and the ability to manage multiple priorities.
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Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.
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Comfortable working autonomously and as part of a small team, with minimal supervision.
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Confident using technology to deliver support and manage work effectively, including CRM systems, Microsoft Teams, and other digital tools.
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Experience in one or more of the following areas:
- Community engagement and outreach
- Event or project coordination (online and in-person)
- Delivering presentations, workshops, or training sessions
- Monitoring, evaluation, and learning activities
Recruitment Process
Interviews will take place early October 2025.
The process will include two stages: one online and one in-person (to be held in the City of London).
Exact dates will be confirmed before the application deadline.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Based at a St Giles office (either in Coventry, Norwich, London, Cardiff) with travel requirements to alternative offices
Ref: CSC-251
Are you a proactive, adaptable and compassionate individual with a proven record of working in a fast-paced, multi-faceted project management or operational support role? Do you have sound experience in coordinating and supporting operational activities within a national organisation?
If so, join St Giles as a Central Support Coordinator where, as part of the Central Services team, you will provide essential operational support across St Giles Trust’s offices and Service Delivery Pillars. This key role will focus on coordinating HR, finance, facilities, IT, and compliance processes to ensure smooth day-to-day operations, enhance service efficiency, maintain consistency and regulatory standards across the organisation.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will focus on coordinating and supporting the day-to-day operations of the offices, ensuring smooth and efficient workflow, plus coordinate compliance with internal policies and external regulations and ensuring timely response to any incidents or breaches such as data protection, health and safety, ISO 27001. You will also be expected to coordinate and support the implementation of new initiatives and projects within the Pillar Structure, and oversee and support organisational systems and processes, making them work efficiently for teams.
We will also rely on you to support projects through tracking compliance with good project governance expectations and to support Service Delivery Teams by coordinating the collation and reporting of contractual performance data for internal processes as well as for commissioners and funders. Assisting with employee onboarding, induction and leavers, including necessary paperwork, ITC equipment, and access control; supporting employee training and development, including coordinating training sessions, tracking attendance, and maintaining training records; and assisting with financial administration tasks, including invoice processing, expense management, and budget tracking are also all key aspects of the role.
What we are looking for
- Knowledge of ISO 27001 or other relevant quality standards
- Understanding of safeguarding practices, EDI and creating an inclusive work culture
- High levels of attention to detail and strong prioritisation, organisation and planning abilities
- Data entry and analysis skills with high attention to detail and accuracy.
- Excellent problem-solving and decision-making abilities with the ability to identify and resolve issues independently, while escalating complex issues as necessary
- Excellent interpersonal, relationship-building and communication skills, verbal and written
- A professional, collaborative and flexible approach to your work.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
If you have any queries, or require further support, please visit our website.
Closing date: 9 a.m. on 21 September 2025Interview date: 29 September 2025
Cydgysylltydd Cymorth Canolog
£32,500 ar gyfer ardal Llundain a £29,500 ar gyfer unrhyw ardaloedd eraill + buddion rhagorol
Llawn amser (35 awr yr wythnos)
Parhaol Lleoliad: Yn seiliedig mewn swyddfa St Giles (nac oes yng Nghoventry, Norwich, Llundain, Caerdydd) gyda gofynion teithio i swyddfeydd eraill
Cyf: CNC-251
A ydych chi'n unigolyn rhagweithiol, hyblyg a thrugarog gyda hanes profedig o weithio mewn rôl rheoli prosiectau neu gefnogi gweithredol cyflym ac amlweddog? A oes gennych chi brofiad cadarn mewn cydlynu a chefnogi gweithgareddau gweithredol o fewn sefydliad cenedlaethol?
Os felly, ymunwch â St Giles fel Cydlynydd Cymorth Canolog. Fel rhan o'r tîm Gwasanaethau Canolog, byddwch yn darparu cymorth gweithredol hanfodol ar draws swyddfeydd Ymddiriedolaeth St Giles a'i Golofnau Darparu Gwasanaeth. Bydd y rôl allweddol hon yn canolbwyntio ar gydlynu prosesau Adnoddau Dynol, cyllid, cyfleusterau, TG a chydymffurfiaeth er mwyn sicrhau gweithrediadau dyddiol llyfn, gwella effeithlonrwydd gwasanaeth, a chynnal cysondeb a safonau rheoleiddiol ar draws y sefydliad.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.
Ynghylch y rôl allweddol hon
Bydd yr ymgeisydd llwyddiannus yn canolbwyntio ar gydlynu a chefnogi gweithrediadau dyddiol yn y swyddfeydd, gan sicrhau llif gwaith esmwyth ac effeithlon, yn ogystal â chydlynu cydymffurfiaeth â pholisïau mewnol a rheoliadau allanol a sicrhau ymateb amserol i unrhyw ddigwyddiadau neu doriadau megis diogelu data, iechyd a diogelwch ac ISO 27001. Byddwch hefyd yn cydlynu a chefnogi gweithrediad mentrau a phrosiectau newydd o fewn y Strwythur Colofn, ac yn goruchwylio a chefnogi systemau a phrosesau sefydliadol, gan sicrhau eu bod yn gweithio'n effeithlon ar gyfer timau.
Yn ogystal, byddwch yn cefnogi prosiectau drwy olrhain cydymffurfiaeth â disgwyliadau llywodraethu prosiect da ac yn cynorthwyo Timau Cyflenwi Gwasanaeth drwy gydlynu casglu a chyflwyno data perfformiad cytundeb ar gyfer prosesau mewnol a chomisiynwyr a chyllidwyr. Mae cynorthwyo gyda phrosesau yn ymwneud â chofrestru a chynefino staff newydd a rhai sy'n gadael, gan gynnwys cwblhau'r gwaith papur angenrheidiol, offer TGCh, a rheoli mynediad; cefnogi hyfforddiant a datblygiad gweithwyr, gan gynnwys trefnu sesiynau hyfforddi, olrhain presenoldeb, a chynnal cofnodion hyfforddi; a chynorthwyo â thasgau gweinyddu ariannol, gan gynnwys prosesu anfonebau, rheoli treuliau, a monitro cyllidebau i gyd yn agweddau allweddol o'r swydd.
Yr hyn rydym yn chwilio amdano
- Gwybodaeth am ISO 27001 neu safonau ansawdd perthnasol eraill
- Dealltwriaeth o arferion amddiffyn, cydraddoldeb, amrywiaeth a chynhwysiant a chreu diwylliant gwaith cynhwysol
- Lefel uchel o sylw i fanylion a galluoedd cryf o ran blaenoriaethu, trefnu a chynllunio
- Sgiliau cofnodi a dadansoddi data gan dalu sylw i fanylder a chywirdeb.
- Gallu rhagorol i ddatrys problemau a gwneud penderfyniadau, gyda'r gallu i adnabod a datrys materion yn annibynnol, gan gyfeirio materion cymhleth at lefelau uwch pan fo angen
- Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
- Dull proffesiynol, cydweithredol a hyblyg i'ch gwaith
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4x cyflog blynyddol), dyddiau 'duvet', benthyciad tocyn tymor, rhaglen fanteision gweithwyr, taleb gofal llygaid a llawer mwy.
Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.
Dyddiad cau: 9 yb. ar 21 Medi 2025Dyddiad cyfweliad: 29 Medi 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
About GNDR
We are the Global Network of Civil Society Organisations for Disaster Reduction (GNDR), the largest global network of organisations committed to working together to improve the lives of people affected by disasters worldwide. Since being established in 2007, we have grown into a network of 2,010 member organisations across 132 countries, representing millions of people on the frontlines of hazards, climate change and mass displacement. Through transformative, evidence-led programming and powerful advocacy, we are driving climate action and disaster resilience alongside our members across the globe.
About the role
GNDR is seeking a motivated and strategic leader to join our Senior Leadership Team (SLT) as Head of Fundraising, Impact and Communications on a full-time basis for a fixed-term maternity cover of one year.
In this pivotal role, you will be responsible for driving forward GNDR’s fundraising and communications strategy, increasing our reach, impact, and income in alignment with the organisation’s strategic priorities.
You will lead a fully integrated function spanning fundraising, monitoring and evaluation, and communications. This includes ensuring a joined-up and collaborative approach to consistent, distinctive messaging and engagement activities. These efforts underpin successful fundraising outcomes and support GNDR’s wider organisational goals – particularly our work in influencing policy and engaging external decision-makers.
This maternity cover role comes at an exciting moment in GNDR’s journey. We are currently evaluating our existing strategy and designing a new five-year organisational strategy that will unlock fresh opportunities to deepen our impact, extend our reach and amplify our global voice.
The successful candidate will play an essential role in ensuring our fundraising, MEAL and communications operations remain strategically aligned and fully responsive to this evolving context.
Overall scope of the role
The remit of this post will cover the following core responsibilities:
- Sustainability and income growth
- Effective donor relations
- Funding proposals
- Impact measurement
- External communications
- Training and capacity building
- Leadership and governance
- Line management and team development
Candidate requirements
We are ideally looking for candidates who have the following core skills and experience:
- Fundraising & Communications: Proven success securing funding from donors, trusts and foundations, with strategic experience in NGO fundraising and communications
- Leadership & Strategy: Strong team leadership, capacity building, and strategic planning skills within humanitarian or development contexts
- Interpersonal & Cultural Agility: Excellent communicator, culturally sensitive, adaptable, and able to thrive in fast-paced, diverse environments
- Project & Proposal Delivery: Skilled in developing proposals, and producing high-quality reports and budgets
- Technical & Analytical Skills: A sharp analytical mindset and strong decision-making capabilities
- A strong commitment to equity, diversity, inclusion and alignment to GNDR’s core values
Eligibility
We are accepting applications from candidates eligible to work in the UK. Candidates will need to be able to travel internationally when necessary.
This role will be predominantly remote. However, we are currently piloting a revised hybrid working model for our UK-based team, which includes monthly in-person meetups at a flexible workspace in London. This arrangement remains subject to the outcome of the ongoing consultation, with the trial period scheduled to conclude at the end of October.
Please note that all offers of employment at GNDR are conditional and subject to satisfactory background checks.
We welcome applications from candidates who meet most of the essential criteria outlined in the job specification below.
A full Job description is attached, or please visit our website.
Salary
The gross annual salary for this role is £56,098 per annum based on working full-time.
This is a one year, fixed-term full time contract.
Start date
We are ideally looking for candidates who are available to start in November 2025. However, we recognise that availability may vary due to individual notice periods, and we are happy to accommodate some flexibility where possible.
How to apply
Please submit an up to date copy of your CV (max. two A4 pages) and a Cover Letter (max. one A4 page) outlining skills and experience relevant to the role by email to HR. Please include in the subject of the email, the following: “Application for the Head of FRIMCO role”.
Please note: we are unable to accept incomplete applications.
If you have any questions or need to discuss any adjustments to the recruitment process, please contact our recruitment team. Full contact details are availble on our website, please follow the link below.
Interview
Week commencing 13 October
Please note: The interview process usually consists of two online stages which may include a role-specific task. Interviews are typically conducted by a panel of two to three members, including the Hiring Manager. Applicants are encouraged to advise us of any adjustments required to ensure the whole recruitment process is accessible and equitable.
Our commitment to equity, diversity and inclusion
We are dedicated to creating a team that embodies the rich diversity of the society and communities we serve. Our commitment lies in cultivating an inclusive environment, where everyone has the opportunity to thrive.
We strongly encourage applications from individuals of diverse backgrounds, including those from underrepresented ethnicities, nationalities, socioeconomic circumstances, LGBTQIA+ and individuals with disabilities. We celebrate the unique experiences and perspectives that every candidate brings and are dedicated to ensuring fair and equitable opportunities for all.
We’re committed to making our recruitment process as accessible and inclusive as possible for individuals of all needs and abilities. If you require any adjustments at any stage of the recruitment process, please contact us. Contact information are available on our website.
Find out more about our commitment to equity, diversity and inclusion by visiting our website.
Our benefits and wellbeing
At GNDR, we are committed to cultivating a happy and healthy working environment for all our staff.
We provide a competitive salary and benefits package across all of our locations.
Find out more about our approach to wellbeing and our benefits by visiting our website.
Flexible working
In order to support and encourage a healthy work-life balance for our staff, we are happy to consider flexible working requests as part of our recruitment process. As a global organisation, most staff work remotely depending on their role and location.
If you have any questions on any of the above information or if you have any specific requirements that would enable you to participate more fully in the recruitment process, please contact our recruitment team. All contact information are available on our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Step into a transformative journey with Working Options
We're on a mission to empower young people aged 14-19 across England and Wales, and you can help make a real difference.
Following our successful Wales pilot supporting 15,000 young people since launching in 2024, we're scaling regionally. In 2025 we're focusing on Bedfordshire, and that is where we need you, while also responding to needs across England and Wales, aiming to reach 90,000+ young people in-person and 2.5 million+ online across both nations.
As a Project Coordinator you'll connect volunteers with schools and foster impactful relationships within our dynamic, entrepreneurial environment. We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people.
Working from home with occasional team meet-ups, events, and school visits, you'll join a dedicated team that values high expectations and individual contributions to help young people achieve positive outcomes.
If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.
Don't just take our word for it, here's what one of our young people had to say: "My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.
Find out more about the role, and hear from our Chief Executive about our charity's ambitions, via the applicant pack linked below.
Person specification
We are looking for someone who:
• Has a genuine interest in our work and in the greater Bedfordshire area and/or South of England in easy reach of Bedfordshire.
• Is fully committed to equality, diversity, and inclusion.
• Is self-motivated.
• Has excellent attention to detail.
• Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
• Has a flair for developing great relationships, particularly with schools and colleges.
• Is proactive and tenacious, able to seek out new opportunities and remain resilient.
• Is creative and likes coming up with new ideas.
• Is ambitious for themselves and for the charity.
• Has high computer literacy.
While we don't specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across England and Wales face today.
If you like the sound of this environment, we would love to hear from you.
Good luck with your application!
The client requests no contact from agencies or media sales.
Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS spinal injury centres. We are seeking two creative, dynamic people with warm and welcoming personalities for the roles of Patient Support Coordinator, one for each of the following locations:
- Horatio's Garden Midlands, The Midland Centre for Spinal Injuries
- Horatio’s Garden Scotland, Queen Elizabeth University Hospital
You will be responsible for organising and running a range of social and creative activities for people with spinal injuries and their families and friends to enjoy during the week and at weekends, creating an uplifting, friendly atmosphere in Horatio’s Garden and garden room.
Currently the programme includes crafts, quizzes, glass fusing workshops, felting, printing, talks, painting, ceramic workshops, seasonal celebrations with lunches, baking, live music performances and social afternoons.
You will need to be a highly organised person who is confident working independently in the garden and via Teams with the Events Programme Manager, Evie Redwood. The role is part-time, 10.5 hours a week, consisting of one weekend afternoon (approx. 4 hours), a weekday afternoon workshop (approx. 3.5 hours) and 3 hours of admin time a week. You will need to be flexible with your availability, working when patients are available – this can vary.
This is a fantastic opportunity for a self-driven, proactive individual who is efficient, well-organised and has an outgoing personality. You will need to be adaptable and happy working with a wide range of stakeholders including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.
Key responsibilities for the role of Patient Support Coordinator include:
· Creating a relaxed and welcoming atmosphere, encouraging people with spinal injuries and their families to engage in the Events Programme that is organised in the garden.
· Asking patients what activities they would like to do.
· Working virtually with the Events Programme team to plan activities that reflect patients’ requests.
· Going into the wards to help patients to come out to the garden and garden room in hospital beds or wheelchairs. You will have training for this.
· Hosting creative workshops in the garden, ensuring all aspects run smoothly.
· Running arts and craft sessions yourself, organising social activities and writing quizzes so a creative flair is essential.
· Booking high-quality speakers, entertainers and freelance creative people to run sessions.
· Working alongside session facilitators to support them.
· Coordinating catering arrangements and serving food and drinks.
· Making posters and updating blackboards to promote activities, as well as advertising the sessions via word of mouth.
· Building relationships with NHS teams in the spinal unit.
· Handling the administrative side of the role, including risk assessments, ordering materials and budget-monitoring.
· Collecting feedback from patients, their visitors and NHS staff during and after the sessions.
Knowledge, Skills and Experience
Essential
- Outstanding interpersonal skills with experience of stakeholder engagement and networking.
- Experience of planning and event organising.
- Experience of workshop facilitation.
- Excellent creative and artistic skills, with the ability to deliver workshops.
- Confident working alone and with volunteers.
- Excellent communication skills, both written and verbal.
- Excellent time management skills.
- High level IT competency, specifically proficient with Microsoft Office 365 including Outlook, Word, Excel, PowerPoint.
Desirable
- An interest in the wellbeing benefits of gardens.
- Experience of working with the NHS or in a healthcare setting.
- To have creative and musical skills and contacts within the local community.
- Full clean driving licence, with access to a car.
Qualities
- Upbeat and outgoing personality with brilliant people skills.
- Professional and confident.
- Proactive, can-do attitude.
- Empathy, kindness and excellent communication skills.
- Calm under pressure and able to thrive in a busy role.
- Ability to prioritise and adapt the programme to suit the interests of changing patient groups.
- Self-motivated and capable of working with the minimum of direction but understanding the limits of your knowledge and able to seek advice when required.
- An eye for detail, making sure all aspects of the programme are organised and maintained to the highest quality.
The role is a fantastic opportunity for an enthusiastic all-rounder to be involved in a dynamic charity, helping to make a difference to people who have experienced spinal injuries.
As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity.
We are an equal opportunity employer and welcome applications from all sectors of society.
NOTE: An enhanced DBS/PVG check and reference checks will be conducted as part of the recruitment process.
Please apply via CharityJob or write a one-page covering letter, explaining why you would be suited to this role and send this along with a one-page CV to Victoria Holton
The client requests no contact from agencies or media sales.
Together, the charities Sands and Tommy’s have formed a Joint Policy Unit (JPU) focussed on achieving policy change that will save more babies’ lives during pregnancy and the neonatal period and on tackling inequalities in loss, so that everyone can benefit from the best possible outcomes.
The JPU’s mission is to secure policy change that will reduce rates of miscarriage, stillbirth, pre-term birth and neonatal death, and to work to eliminate inequalities in these outcomes.
While there is widespread agreement on the need for change to improve the safety of maternity and neonatal services, what that change looks like is not clear. To save more babies’ lives we believe that a continued focus is required, and that governments should set new commitments to reduce perinatal mortality and preterm births, focused on matching the best-performing countries in Europe.
This role will be crucial to the continued success of the JPU unit; leading, shaping and coordinating all the unit’s work.
We are looking for an independent and assertive problem-solver, a policy expert who can manage multiple priorities, take the initiative, lead the national conversation and is as excited as we are about taking the helm of this venture for both of our organisations.
The successful candidate will need to have a substantial track record of effectively leading and implementing national policy and influencing programmes, driving change and achieving the desired impact.
You will have considerable experience across research, data analysis, policy development, public affairs and communications. Additionally, you will be well-versed in research and data management, including analysing complex data and evaluating policy developments.
Experience of being a member of a senior management team with successful, significant and relevant management and leadership experience is also essential.
The client requests no contact from agencies or media sales.
Do you have excellent customer service skills? Can you help us put our wonderful supporters at the heart of everything we do?
At Dogs Trust, we’re incredibly fortunate to have a passionate community of supporters who share their love of dogs every day. Their generosity powers our mission to improve the lives of dogs across the UK. We’re looking for a Senior Supporter Stewardship Agent to deliver outstanding customer care - recognising supporter loyalty, demonstrating the impact of their contributions, and inspiring them to continue being part of our journey.
What does this role do?
As a Senior Supporter Stewardship Agent, you will:
- oversee the daily operations of the Supporter Stewardship team, distributing work and ensuring work is delivered to a high standard,
- have meaningful conversations with our supporters and solve any complex queries that arise,
- liaise with other teams and departments to ensure supporter queries are resolved efficiently,
- train and upskill more junior members of the team, supporting them to deliver an excellent supporter experience.
Interviews for this role are provisionally scheduled for week commencing 29th September 2025, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters, as well as the ability to handle complex customer queries swiftly and efficiently. You'll be capable of training others, supervising a team and distributing workload. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.