Ambassador development manager jobs
We’re offering an opportunity to support the delivery of the Trust’s flagship Lessons from Auschwitz Project, and the Trust’s Youth Advocacy Programme (AKA Ambassador Programme), including all content and quality assurance related to the delivery of a portfolio of activity that falls within these programmes. Ensuring that the young people we work with, through these programmes, understand what the Holocaust was, inspiring them to be part of ensuring this history is remembered, and empowering them to recognise and address antisemitism when they see it today. Driving our youth engagement strategy, developing high quality and empowering content, and advocating for youth engagement and youth advocacy.
About the Role
The Senior Programme Development Lead (Lessons from Auschwitz Project and Ambassador Programme) Maternity Cover is accountable for the delivery of the Trust’s flagship Lessons from Auschwitz Project, and the Trust’s Youth Advocacy Programme (AKA Ambassador Programme), including all content and quality assurance related to the delivery of a portfolio of activity that falls within these programmes. The remit of the Senior Programme Development Lead (Lessons from Auschwitz Project and Ambassador Programme) Maternity Cover will include two areas of leadership:
1. The continued development and delivery of our Youth Advocacy/Ambassador Programme – the Trust’s youth engagement initiative. The SPDL is responsible for ensuring that through this programme the Trust engages young people across the country, ensuring they understand what the Holocaust was, inspiring them to be part of ensuring this history is remembered, and empowering them to recognise and address antisemitism when they see it today. The SPDL is responsible for driving a youth engagement strategy, which actively scales up the reach of the programme – bringing it to new audiences. They will be responsible for developing high quality, inspiring, engaging and empowering content to young people in England, Scotland and Wales – quality assuring the programme and all associated initiatives. The SPDL will be an advocate, internally and externally, for youth engagement and youth advocacy, ensuring the Trust’s voice and reputation plays a role in leading and shaping the sector and a future where young people play an active role in Holocaust remembrance and tackling antisemitism today.
2. Oversight of the Trust’s Government funded Lessons from Auschwitz Project, ensuring that the programme continues to reach students across the country each year; that it continues to be regarded as a globally recognised site-based learning initiative; that we are delivering in line with all associated KPIs; and importantly that the content continues to educate in-line with objectives, and continues to inspire young people to continue to engage with the Trust’s cause. This role will work closely with the Chief Programmes and Outreach Officer to drive delivery across programmes in line with the Trust’s strategic vision and strategic plans. The SPDL will work closely with the Senior Logistics Manager who will be accountable for schools marketing; engagement with and registration for all Trust programmes; all associated logistics for schools’ programmes; and ticketing and logistical support for the Ambassador Programme.
For information on the key responsibilities of the role and the person specification, please see the full application pack on our website. This also contains information on how to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Community Fundraising Manager who will focus on leadership and net income growth of the Community Fundraising (CFR) team, who are based across the UK. The post holder will lead and manage the three regional engagement Officers, taking responsibility in actively supporting them to achieve in their posts.
To succeed in the role, you will need entrepreneurial thinking as well as being able to collaborate with colleagues across the UK to ensure consistent support for staff and volunteers, ensuring our community fundraising activities are delivered well, in a timely manner whilst always being mindful of the return on investment. The Community Fundraising Manager will be responsible for the delivery and growth of this area of fundraising and will be expected to meeting annual income targets and ensuring effective budget management.
About the RNRMC
RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.
Experience and Background
You will have a minimum of three years’ experience in Community Fundraising or a similar fundraising role, with experience in leading geographically dispersed teams and driving sustainable income growth within a charity or nonprofit setting. You should have a strong track record in managing and developing staff, ideally having overseen regional or community-based officers, with the ability to motivate, coach, and support individuals to achieve fundraising goals. Experience in community fundraising is essential, including planning and delivering a portfolio of activities, nurturing supporter relationships, and ensuring volunteers receive consistent, high-quality support. The role also requires proven ability in budget management, forecasting, and meeting annual income targets.
Success in this role calls for an entrepreneurial and strategic mindset, capable of identifying new opportunities for income generation while ensuring strong return on investment. The post holder must be highly collaborative, able to work effectively with colleagues across regions to drive alignment and deliver well-coordinated campaigns. Strong organisational and project-management skills are key, enabling the manager to oversee multiple initiatives delivered on time and to a high standard. Ultimately, the role requires a confident leader who can balance creativity with operational excellence, ensuring the community fundraising programme continues to grow and deliver meaningful impact.
Please see the job description for full details on the duties and responsibilities.
Hours of Work
Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.
We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.
Salary
The annual salary range for the post is between £35,000 up to £42,000 per annum, depending upon experience.
Benefits
6 weeks holiday, plus bank holidays
Free on-site parking
Cycle to Work Scheme
Free Access to HMS Excellent Fitness Centre
Employee Assistance Programme to give you confidential support 24 hours a day
Life Assurance (after one year’s qualifying service)
Private Healthcare Scheme (after one year’s qualifying period)
A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)
Enhanced Maternity Leave Package (after 2 year’s qualifying period)
Age UK is hiring a Senior Funded Delivery Manager! This role will manage the effective delivery of funded programmes, projects or activities, ensuring that these activities are delivered to a high standard, meeting contractual and legal obligations and having impact for older people. As the Senior Funded Delivery Manager, you will provide a senior and experienced delivery function in relation to funded activity, working closely with Service Development & Improvement colleagues to establish and onboard new activity into the Delivery team, developing business and project plans for delivery, and ensuring both internal and external stakeholders are engaged in planning and delivery. You will also take direct responsibility for the delivery of complex contracts and grants, particularly where these require more engagement with external stakeholders and are of higher value, and provide line management and support to Funded Delivery Manager on less complex delivery.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently at least once a week and may involve travel across the UK. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Please note this role is being offered as a Fixed Term Contract (12 months).
Age UK internal grade: 5L
Last date for applications Monday 12th January 2026.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Substantial and successful track record of programme and project management, and effective delivery of complex projects. A, I
- Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of stakeholders and project managing cross divisional input. A, I
- Experience of working and reporting to a diverse range of funders including corporate, health and local authority commissioners, government departments and grant making bodies. A, I
- Experience of working within an outcomes focused organisation and associated reporting structures. I
- Experience of preparing and managing a budget and inputting into organisational financial processes. A, I
- Experience of operational and business planning and supporting strategic planning. A, I
- Experience of managing people, and external consultants and agencies. A
- Experience of a variety of delivery projects, including test and learn projects, scaling up. I
- Experience of developing and implementing communication and engagement strategies as they relate to delivery. I
- Experience of contract management and managing delivery of activity within linked third party organisations. A, I
Skills and Knowledge
- Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people. I
- Knowledge of services for older people, with a particular focus on those provided by the Age UK Network. I
- Well developed understanding of the environment affecting statutory, private and voluntary sector organisations which deliver services to older people. A, I
- Keen understanding of the issues faced by older people. I
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure. I
- Strong people management skills, including performance management and professional development. A, I
- Proactive, creative and flexible approach to identifying and taking forward new approaches and solutions. I
- Excellent oral and written communication skills with ability to adapt tone and message for different audiences, with the ability to present confidently and effectively. A
- Strong IT skills, including Microsoft tools and understanding of CRM systems as they relate to service delivery. I
- Excellent inter-personal, negotiating and influencing skills, with the presence and authority to act as an ambassador for Age UK. I
- Excellent team working skills along with an ability to use own initiative to take action. I
- Strong ability to analyse issues and problems systematically, gather broad and balanced inputs, draw sound conclusions and translate those into timely action. I
Personal attributes
- Commitment to high standards in your own work and others work, with strong attention to detail. I
- Numerate and comfortable in dealing with financial information. I
- Ability to analyse and solve strategic and operational problems. I
- Commitment to user and needs led services. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Commitment to user and needs led services. A
Skills and Knowledge
- Project Management Qualification. A
- Working knowledge of public policy as it relates to older people. A
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: up to £45,000 dependent on experience
Location: Bray Lake, Maidenhead (flexible hours with some home working)
Hours: 37.5 hrs per week (part time hours will be considered)
It is a really exciting time to join Thames Hospice as we embark on a transformational new Major Gifts strategy to significantly grow our fundraising income. This role offers you the chance to play a central part in shaping our future while developing your career in a supportive and ambitious environment.
We are seeking an experienced Philanthropy Manager to lead the strategic and operational direction of our Major Gifts programme, securing significant one‑off and multi‑year gifts to support Thames Hospice. The ideal candidate will have demonstrable experience in philanthropy fundraising, exceptional relationship‑building skills, and proven ability to identify and leverage opportunities to grow income.
You will use your expertise in cultivating and stewarding high‑net‑worth individuals to expand our donor portfolio, while managing and developing the Philanthropy Executive and driving the team’s strategy. Working closely with the Head of Major Gifts, you will lead the delivery of our philanthropy strategy, ensuring ambitious income targets are met. With outstanding communication and stewardship, you will deepen donor engagement and secure transformational, long‑term support that sustains our mission of delivering exceptional palliative care to the community.
Closing date: 26th January 2026
Interviews: week commening 2nd February 2026
The client requests no contact from agencies or media sales.
Senior Corporate Partnerships Manager – NationwideContract: Permanent
Salary: £42,539 - £51,578 (Manchester) £46,792 - £55,832 (London)
Location: Nationwide (Hybrid) Manchester or London
Closing Date: 19TH Jan 2026
Interviews: 22nd Jan onwards -
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Corporate Partnerships Manager to join our Corporate Partnerships team.
About us
Centrepoint supports vulnerable young people by providing safe accommodation, health support, life skills and pathways into education, training and employment. Our ambition is to end youth homelessness by 2037.
Working alongside our partners, we support over 16,000 young people each year.
About the role
This is a senior, high-impact role responsible for managing and growing Centrepoints largest corporate partner- Nationwide. that delivers long-term, sustainable income and meaningful social impact.
You will lead the direct relationship with Nationwide and managing the internal governance structure supporting the partnership.
You will work closely with colleagues across the whole organisation to deliver on all aspects of the partnership to deliver mutual value for both Centrepoint and our corporate partner.
This role also includes leadership responsibility, providing direction, support and development to two line reportswithin the function.
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g. two days one week and three days the next). This will be adjusted accordingly for colleagues on different contracts.
What you’ll be doing
- Managing Centrepoints largest strategic corporate partnership, ensuring excellent stewardship, delivery and renewal
- Identifying opportunities within the partnership that that align with Centrepoint’s strategic priorities
- Developing compelling partnership propositions that go beyond fundraising to include all areas across the organisation
- Leading and motivating a small team, providing clear direction, coaching and development
- Working closely with senior internal stakeholders to lead the governance elements of the partnership
- Representing Centrepoint confidently with senior corporate decision-makers
- Monitoring partnership performance against income and impact targets
About you
You’ll bring:
- Proven experience of managing and growing corporate partnerships, ideally within the charity sector
- A strong track record of managing high-value partnerships and complex stakeholder relationships
- Excellent relationship-building and influencing skills, with the ability to engage senior business leaders
- Leadership experience, with the ability to motivate and support others
- A collaborative, strategic and commercially minded approach
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a wide range of benefits including:
- 25 days annual leave rising to 27 days
- Healthcare cash plan
- Private medical insurance
- Income protection
- Employer pension contributions of 5%
- Cycle to Work scheme
- Interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness and are equally committed to fairness and inclusion within our organisation. We welcome applications from all backgrounds, including people with lived experience of homelessness.
Don’t miss this opportunity to join Centrepoint as our Senior Corporate Partnerships Manager — click Apply now.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a senior manager, brand marketing to join our team at an exciting time of growth for Breast Cancer Now. As part of our new 2025-2030 organizational strategy, we have ambitious plans to increase awareness, understanding, trust and engagement, to support the impact we can have for people affected by breast cancer. To achieve this, we’ve secured significant investment in our brand marketing program and this role will play a key role in making those ambitions a reality.
The senior manager marketing, brand marketing will lead the brand marketing team and oversee the planning, development, and delivery of our brand marketing program. This includes managing high-profile multi-channel advertising bursts and fame-driving activations, working closely with stakeholders across the charity, and with our creative and media agency partners. This role will develop compelling briefs, oversee campaign delivery, and ensure performance is measured and optimized.
The post-holder will also take responsibility for monitoring our brand health - working with research and media agencies to set KPIs, analyse results, and identify opportunities for improvement.
About you
This is an important role for Breast Cancer Now and one which requires a passion for and proven expertise in managing a brand marketing programme, including delivering multi-channel campaigns.
The role provides a fantastic opportunity to work with stakeholders across the charity, and with external agencies to support the creation and delivery of marketing campaigns. As such, you'll possess strong communication skills and be adept at building positive working relationships with people at all levels. You’ll also be committed to delivering exceptional creative work and have knowledge of brand measurement techniques, working with research agencies and using performance data to monitor and maximise impact.
You'll be confident line manager with solid project management skills, able to work at pace and manage multiple, competing priorities. You'll also have experience in setting and monitoring budgets.
Most importantly, you’ll share our passion and ambition to make a significant difference for people affected by breast cancer.
If this sounds like you, we’d love to hear from you!
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 21 January 2026 9 am
Interview date First round interviews (online): Tuesday 27 January 2026, Wednesday 28 January 2026
Second round interviews (in person): Thursday 5 February 2026
(Second round interviews to be held at The White Chapel Building, 10 Whitechapel High Street, London E1 8QS)
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
The Salesforce and Systems Manager will play a key role in the Programmes team ensuring that our systems and processes run smoothly, that data is accurate and well maintained, and that we continue to innovate through our use of data systems to improve delivery and working across the wider Trust.
You will lead the usage and development of our Customer Relationship Management (CRM) platform, Salesforce, for the delivery and evaluation of our programmes. You will be responsible for overseeing the building and management of application and evaluation forms ensuring that internal and external colleagues views have been considered. Whilst this role sits within the programmes directorate, you will lead on Salesforce for the Trust as a whole and collaborate with other teams to ensure optimal running of the platform.
You will manage a number of external relationships, including our external Salesforce partners, application site partners and other digital and data partners to ensure that work is well managed, delivered on time and on budget. You will work closely with the Senior Impact and Evaluation Manager to ensure data on applications, evaluations, and long-term destinations is of high quality and securely held.
The role will report to the Senior Impact and Evaluation Manager, and work alongside, and with support from, the Data and Evaluation Officer.
Main duties
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Act as the Trust’s in-house Salesforce lead, keeping up to date with sector updates (including Artificial Intelligence), training staff members in how best to use Salesforce
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Lead on the management and integration between Salesforce and the Trust’s other data collection platforms including Form Assembly, Sutton Trust Online, Campaign Monitor, and Zoom
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Work cross-Trust to identify potential Salesforce process improvements or system changes that will deliver efficiencies, prioritising these and overseeing their build and deployment
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Manage relationships with external stakeholders including web developers and Salesforce/Form Assembly representatives
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Manage the build and development of programme application sites with input from programme leads
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Responsibility for quality of data coming into and held in Salesforce, complying with GDPR requirements
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Manage the design, building, and dissemination of evaluation forms and ensure high rates of completion
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Manage the two-way sharing of application and engagement data with universities and delivery partners
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Support the communication of data and insights in Salesforce through the creation of dashboards and reports
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Prepare data for annual HEAT submissions
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Support the Senior Impact and Evaluation Manager with data and analysis when required
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Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who the following:
Skills:
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High degree of initiative and the ability to take responsibility and prioritise own workload
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Strong problem solving and analytical abilities
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Organised, independent and able to work to deadlines
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Ability to think strategically
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Excellent attention to detail
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Demonstrates a willingness to learn
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Excellent verbal and written communication
Experience
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Experience as a Salesforce administrator, particularly in the non-profit sector
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Understanding of UK GDPR principles and compliance
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Proficiency in Microsoft Excel and the Office suite
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Knowledge of project management, including experience leading projects with both internal and external stakeholders, and analysing user needs
Experience in/knowledge of the following areas will help you to stand out, but is not required, and training will be provided for the right candidate:
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Knowledge and experience of the higher education, education, and/or non-profit sectors
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Familiarity with platforms such as Form Assembly, and the Higher Education Access Tracker
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Holding a Salesforce Administrator Certificate
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Project management training
We are also looking for an individual who:
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Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
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Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
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Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
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Contract: Full-time, Permanent
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Salary: £42,025-£45,000 per annum
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Working location: Minimum of 2 office days per week
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line managers
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Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
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DBS check will be required
Interviews
Applications should reach us by 23:59, Wednesday 28th January, with first round interviews held over Zoom on Wednesday, 11th February, and second round interviews held at our London offices on Wednesday, 18th February.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Decription
NEON is seeking to expand our team capacity to deliver transformational growth across our creative programming. The Business Development Manager will transition NEON from project-based delivery to sustainable, recurring programmes while scaling our impact within the creative industries and local community.
With our expansion into a new 5,600 sq ft facility in Vauxhall you will lead on the income generation annually by increased programming, events, room hires and membership to support 7-day-per-week programming and enhanced community reach.
You will work closely with both our external cross-sector funders, clients and internal delivery partners and teams to provide a service that exceeds expectations by monitoring progress and continually adapting and improving effectiveness to meet changing needs
The postholder will:
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Expand income generation through studio hires, memberships, events, and trading
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Securing sponsorships, multi-year funding, and philanthropic donations
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Develop contracts and partnerships with schools, local authorities, and corporate entities
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Strengthening impact reporting and financial reporting and management
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Supporting the Founder and Artistic Director to build a resilient business model across our sites in Vauxhall from 2026.
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Role Profile
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Essential Experience and Skills
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8 years plus demonstrable experience of income generation and management, delivering on time and within budget
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Demonstrable experience of budget management - strong financial literacy, commercial awareness and analytical
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You are passionate about the arts and creative sectors, wanting to use your abilities to nurture the talents of others and increase diversity within these sectors
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You enjoy working in an entrepreneurial and creative , start-up environment - understanding that this may mean doing what is needed to get the outcome, even if not within one’s own role
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You have resilience to change course and adapt priorities as needed by the business
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You are as comfortable working independently as you are as part of a team
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You enjoy working with a small team and contributing to the broader ambition of the whole organisation and being an ambassador for our work
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Ability to be self-servicing including proficient use of Microsoft IT and Google Suite packages
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Willing to be based in our studio in Vauxhall
- Substantial experience of relationship building and collaborative partnership with people from all sectors and backgrounds - especially at senior management/executive level e.g. stakeholders, funders and delivery partners
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Demonstrable track record of managing and monitoring performance to meet objectives and delivery of targets
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Excellent communication skills with the ability to articulate and present ideas clearly, coherently and persuasively in the written format as well as verbally
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Ability to think, act and communicate strategically and creatively
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Ability to be self-servicing including proficient use of Microsoft IT and Google Suite packages
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Knowledge and/or experience of the arts and creative industries, in a startup or with creative entrepreneurs is desirable though not essential. We would still like to hear from you if you have experience leading and delivering high-profile projects and are committed to making a difference.
To remove structural barriers within the arts and creative industries by creating equitable access to training, space, and professional experience
The client requests no contact from agencies or media sales.
Director of Development
Contract: Permanent
Function/Team: Development
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: CEO
Salary: £54,649 - £61,726
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable.
As a core member of the Executive Team, the Director of Development will lead on organisational income generation and operational development. Working closely with the CEO, Presidents, this role will oversee all fundraising, partnerships, communications, and internal operations, ensuring STT is financially strong, strategically aligned, and operationally effective.
Leadership & Team Management
· Work closely with the CEO to deliver the organisation’s strategic plan, focusing on sustainable growth, financial health, and operational excellence.
· Work with the Presidents to grow funding and pro-bono support to scale organisational capacity for impact.
· Create and deliver a three-year development strategy, with a focus on diverse and sustainable income.
· Line manage and lead head of, manager, and project officer roles.
Fundraising & Partnerships
· Provide strategic advice to the Head of Development & Communications.
· Support on the management of our STT Prevention Ambassador Network, which should generate philanthropy and donation opportunities.
· Identify new strategic partnerships and funders to nurture, with a focus on growing our philanthropy stream.
· Oversee and grow income across trusts and foundations, philanthropy, individual giving, and corporate partnerships.
Finance
· Oversee financial strategy and operations, ensuring sound financial management withregular reporting to Senior Leadership and the Board of Trustees.
· Oversee budgeting and financial planning with support from manager roles and Oasis Charitable Trust.
Communications & Brand
· Oversee our brand and storytelling, ensuring a consistent, impactful voice across audiences.
· Support external representation of STOP THE TRAFFIK, including speaking engagements, donor presentations, and media opportunities.
Governance & Impact Measurement
· Support the CEO and Board of Trustees through accurate reporting and transparent communication on performance.
· Manage the Senior Leadership Team meetings ensuring alignment to strategy.
· Lead cross-organisational improvement projects to strengthen operational efficiency and impact measurement.
· Lead how we measure our prevention-focused impact, strengthening our theory of change, monitoring & evaluation processes, and overseeing our annual impact report with support from our Communications Managers.
Benefits:
· A friendly, supportive team environment.
· Opportunities to collaborate with global partners and experts.
· Autonomy to take initiative and propose process improvements.
· Access to a healthcare cash benefit scheme (including partner/children coverage).
· Corporate eye-care scheme.
· Life insurance.
· Non-contributory Group Personal Pension Scheme (7% employer contribution).
· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).
· Cycle to Work scheme.
· Season Ticket Loan.
· Option to switch 2 bank holidays to suit personal needs.
· Flexible working policy reflecting staff needs.
· In-house and external training opportunities.
Further details about STOP THE TRAFFIK can be found on our website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. We will be reviewing applications and conducting interviews for this role on a rolling basis.
We cannot sponsor applicants at this time.
Registered Charity No. 1127321
The client requests no contact from agencies or media sales.
Job Title: Assistant Shop Manager
Reporting To: Old Swan Shop Manager
Salary: £25,570 - £27,401
Hours: 37.5 hours per week
Location: Old Swan, Liverpool
About us:
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity supports a wide range of life-enhancing projects that improve the experience of our amazing young patients. This includes funding specialist medical equipment to ensure our skilled surgeons and clinical teams have access to the most cutting-edge technology and investing in hi-tech distraction equipment proven to reduce pain and anxiety for children during their hospital stay. We also support innovative programmes such as ward musicians, our on-site magician, and dedicated play specialists on every ward.
In addition, our charity retail operation plays a key role in raising funds and engaging our community. With a presence on-site at the hospital and across local areas, our retail outlets offer a variety of high-quality donated and new goods. Every purchase helps us continue to deliver exceptional care and fund critical projects, while also providing volunteering and community engagement opportunities that extend the impact of our mission beyond the hospital walls.
About the role:
We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our successful team to help manage our charity shop in Old Swan.
The Assistant Shop Manager will be an integral part of the wider Charity team.
Main Duties/Tasks:
You will play a vital role in supporting the Shop Manager to lead, motivate, and develop a team of dedicated employees and volunteers, fostering strong community engagement and maximising the shop’s impact. This includes encouraging and harnessing the gifts of time from volunteers, goods from donors, and income from customers. As a visible and active ambassador for Alder Hey Children’s Charity on the high street, you will ensure the shop reflects the Charity’s values and purpose in all that it does. You will also support van collections and deliveries, helping to ensure the smooth and efficient transport of donated goods, while representing the Charity with enthusiasm and professionalism.
Income generation:
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Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met.
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Support the team to maximise income from Gift Aid on donated products.
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Support the team to maximise income via our online platforms.
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Support the team with arranging van deliveries/collections daily.
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Work with the wider Charity team to promote and support fundraising activities and events.
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Explore ways to maximise sales via events, donation drives, pop-up shops etc.
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Cash up the till at the end of shift and ensure banking documents are completed. Investigate any discrepancies and report them to the Manager.
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Support with ensuring the money is ready and accessible for cash collection.
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Open and close the shop at the appropriate times.
Volunteers:
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Support and management of a team of volunteers.
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Utilise volunteer skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
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Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager.
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Help to provide and support ongoing training and development for volunteers.
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Work and treat employees, volunteers and stakeholders in accordance with the Charity’s values.
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Health & Safety (in conjunction with Shop Manager)
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Ensure the shop adheres to Retail Health and Safety regulations.
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Implement good Health and Safety practices to help protect employees, volunteers, and customers.
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Help to ensure employees and volunteers are trained in manual handling.
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Help maintain the cleanliness of the shop and behind the scenes areas.
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Stock Control (in conjunction with Shop Manager)
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Ensure continuous, sufficient levels of high-quality stock.
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Be responsible for deliveries and stock controls.
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Ensure stock is appropriate to the business and priced accordingly.
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Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates.
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Ensure visual merchandising is a high priority, with products featured prominently in window displays.
Customer Service:
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Be professional, patient and have a ‘people-first’ approach to customer services.
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Be committed to the principles of equality, diversity, and collaborative working.
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Set high standards of cleanliness, display and merchandising.
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Establish quality standards, consumer safety and ensuring continuity.
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Play a key role in enabling the shop to represent the Charity’s values.
Other Duties:
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Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
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Any other reasonable duties as required by your line manager.
The Charity retail team are currently conducting a four-day working week trial, due to end on 30 June 2026. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30 June 2026 to agree the next steps, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:
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How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
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Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification. If you have any questions about the role please contact the People Team.
Closing date: Monday 19th January 2026
Interview date (to be held at Alder Hey Children’s Charity Shop – Old Swan): Tuesday 27th January 2026
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
Citizens Advice Canterbury District is looking for a Finance Manager to join the newly formed Citizens Advice North East Kent. As such you may be required to work from any of these Citizens Advice locations: Swale, Canterbury District and Thanet and remotely, as required.
We are looking for someone who will provide a full financial management service to ensure Citizens Advice North East Kent operates effectively and is compliant with all legal and sector requirements, ensuring that accurate and timely financial information is produced for the Chief Executive Officer, the Senior Leadership Team and Board of Trustees.
This is a newly created post within our organisations, established as we undergo significant structural changes and merge our three districts into a single entity. The transition requires dedicated financial expertise; therefore, we are looking to appoint a Finance Manager who will play a key role in supporting and influencing this organisational change. The post holder will be responsible for overseeing the financial monitoring and reporting of our newly formed organisation and ensuring robust financial management throughout the transition and beyond. You will need to ensure the sharing of financial knowledge and reports amongst senior colleagues so that they can understand financial implications of decisions. The post is open to some remote working as well as those able to work in our geographic locations.
The client requests no contact from agencies or media sales.
Are you an exceptional major gifts fundraiser with a passion for securing philanthropic support for world-leading projects in children’s healthcare? Do you thrive on building high-value relationships and working closely with senior volunteers and philanthropists who want to make a profound difference?
Join one of the UK’s most successful philanthropy teams to help transform the lives of seriously ill children. This is a rare opportunity to work on a transformational campaign, inspiring major donors and influential supporters to help Great Ormond Street Hospital redefine childhood cancer care and treatment.
Salary: £44,795 per annum
Working pattern: Hybrid – minimum 2 days per week in the office
In line with our EDI strategy and Total Reward policy, salaries are set using sector benchmarking. To ensure fairness for all, we do not offer salaries above the advertised rate.
Key Responsibilities
- Own a personal target for fundraising, with a focus on securing five and six figure+ gifts and multi-year pledges from high-net-worth individuals and charitable foundations.
- Proactively manage a prospect pool of existing and new potential supporters, ensuring your approach is based on donor and data insights, to ensure optimal supporter satisfaction and long-term engagement.
- Support cross-team fundraising activity, events and donor visits.
- Build excellent working relationships with donors and senior volunteers, to identify new prospects.
- Develop detailed proposals, impact reports and stewardship materials tailored to the interests of each supporter or prospect.
- Act as a passionate ambassador for GOSH Charity and the Philanthropy team, maintaining the highest level of professionalism at all times.
- Contribute to the wider fundraising team, taking a proactive approach to working in a high-performing and collaborative environment.
Skills, Knowledge and Expertise
- A demonstrable track record of securing five figure+ philanthropic gifts.
- Experience managing relationships with senior volunteers, campaign boards or high-value fundraising committees.
- Outstanding relationship-building, influencing and presentation skills.
- A collaborative and supportive team player, committed to contributing positively to a high-performing culture.
About the Team
You will join our sector-leading Philanthropy team - widely recognised as one of the most high-performing and respected in the charity sector. We partner with some of the UK’s most generous and visionary philanthropists to transform the lives of seriously ill children.
Our talented and collaborative team of 20+ works closely with clinical leaders, researchers and fundraising colleagues to create inspirational opportunities for supporters. In partnership with senior volunteers and committees, we drive landmark campaigns including the £300 million Build It. Beat It. appeal and the Tick Tock Club, with exciting plans for a major new research-focused campaign on the horizon.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Service Manager
Location: Bermondsey, near Surrey Quays station. This location has step free and lift access. Work from home can be flexible upon prior agreement with Head of Service (Line Manager)
Salary: £41,600
Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required as per resident and service requirements. All managers, including this position will take part in the out of hours on call duty.
About the Role
We're seeking a Service Manager to lead our new service which is opening based in Bermondsey, an Independent Approved Premises (IAP) commissioned by Criminal Justice Services (CJS). The service works with residents who have recently been released from prison and helps them to reintegrate into the community, and restart their journey to independence. The team will identify resident needs alongside any licensing restrictions, and will create tailored, person centred support plans including housing support, activities, and personal journey outcomes to help them to reintegrate. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners, with a focus on risk management and public protection.
As a Service Manager, you will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will drive service outcomes in line with our contractual requirements, ensuring quality, consistency, within a trauma informed setting. You will ensure all aspects of the service run smoothly and in collaboration with our internal teams and external partners. We're looking for someone who is solution focused, and has a real passion to create a safe space where individuals can thrive to meet personal outcomes.
Some Key Responsibilities include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle.
- Support the Service Manager in leading the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence as individuals and as a team, as well as provide proactive solutions to challenges. You will be knowledgeable of the Criminal Justice System and able to provide advice and guidance to the team to deliver outcomes within a residential setting. We're looking for someone who can build rapport, trust, and a psychologically informed environment for residents, staff, and relevant stakeholders.
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for second week of January 2026.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Starting £30,256 pa + generous benefits
Full time (flexible working options available)
Permanent
Islington, London
Closing Date: 19 January 2026
Ref 7236
Save the Children UK has an exciting opportunity for a collaborative, people-focused and commercially minded individual with experience in fashion or charity retail to join us as a Store Manager in our Islington shop in London. In this role, you will lead a vibrant, fashion-conscious volunteer team, shape a distinctive retail offer, and create a welcoming, inclusive space that reflects Islington's diverse community while raising vital funds to change children's lives.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard, delivering lasting results for millions of children, including those hardest to reach.
About the role
As Store Manager for our Islington shop, you will lead the day-to-day running of a medium-sized, high-performing shop, located on a busy and competitive high street with a strong fashion presence. You'll balance retail excellence with local identity, ensuring the shop stands out among neighbouring boutiques and charity shops through its curated fashion offer, inclusive culture and strong community connection.
You'll focus on enabling and inspiring a diverse team of around 30 committed, fashion-conscious volunteers—taking time to understand what motivates them, recruiting for the right skills, and creating an environment where people feel valued, empowered and proud of the impact they're making. Alongside this, you'll drive commercial performance, maximise income opportunities, and act as a passionate ambassador for Save the Children within the Islington community.
In this role, you will:
• Build, lead and inspire a motivated volunteer team, championing volunteer recruitment, engagement and development to ensure the effective running of the shop.
• Deliver retail excellence by managing operational efficiencies, following best practice guidance and maintaining high standards across all areas of the shop.
• Drive income and profitability by understanding financial performance, analysing results and taking action to maximise sales across all product categories.
• Shape and maintain an engaging shop proposition, using your understanding of fashion, local trends and community insight to influence product, layout and offer.
• Act as an ambassador for Save the Children, building strong connections within the local community and promoting the shop and our mission.
• Ensure proactive risk management, safeguarding and compliance with all SCUK policies, procedures and regulatory requirements.
About you
To be successful, it is important that you have:
• Previous leadership experience managing staff or volunteers, ideally within fashion or charity retail.
• A strong understanding of customer service and the ability to create a welcoming, inclusive retail environment.
• Confidence using IT systems, including MS Office and systems for reporting and volunteer management.
• The ability to build and maintain positive working relationships with people from a wide range of backgrounds.
• A self-motivated, resilient and flexible approach, with the ability to work at pace in a fast-moving retail environment.
• A results-driven mindset, with experience of working to targets, reviewing performance and adapting to change.
• Commitment to Save the Children's vision, mission and values.
This role will be based on-site in the Islington, London shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.
What we offer you:
Our benefits package is extensive and generous, including:
• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan
Closing date: 19th January 2026
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: Bermondsey, near Surrey Quays station. This location has step free and lift access.
Salary: £33,200
Shift Pattern: 37.5 hours per week Monday to Friday working between 08:00 - 16:00, 09:00 - 17:00 and 14:00 - 22:00. You may be required to work flexibly around these hours due to service and resident requirements, including evening work and taking part in the out of hours on call rota for managers.
About the Role
We're seeking a Deputy Service Manager to join our new service which is opening based in Bermondsey, an Independent Approved Premises (IAP) commissioned by Criminal Justice Services (CJS). The service works with residents who have recently been released from prison and helps them to reintegrate into the community, and restart their journey to independence. The team identify resident needs alongside any licensing restrictions, and will create tailored, person centred support plans including housing support, activities, and personal journey outcomes to help them to reintegrate. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners, with a focus on risk management and public protection.
As a Deputy Service Manager, you will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will support the Service Manager in driving service outcomes in line with our contractual requirements, ensuring quality, consistency, within a trauma informed setting.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle.
- Support the Service Manager in leading the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
About You
We're seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be a keen leader, with the ability to motivate and empower a team to drive excellence as individuals and as a team. You will be knowledgeable of the Criminal Justice System and able to provide advice and guidance to the team to deliver outcomes within a residential setting. We're looking for someone who can build rapport, trust, and a psychologically informed environment for residents, staff, and relevant stakeholders.
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for second week of January 2026.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us directly.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets


