Based service manager jobs

Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our finance and administrative functions. 

Disability Law Service is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people. 

Purpose of the role 

To support the financial and administrative operations of Disability Law Service, ensuring accurate financial management and efficient day-to-day organisational support. 

You will manage bookkeeping, legal aid billing, financial records, and general administrative processes, supporting the smooth running of organisational systems and compliance requirements. 

Key responsibilities 

• Manage bookkeeping, invoices, payments, and reconciliations 

• Take responsibility for billing processes and financial records 

• Prepare month-end adjustments (including accruals and prepayments) 

• Maintain accurate financial systems in line with charity and legal aid requirements 

• Support audit and compliance processes 

• Provide general administrative support 

• Use finance and office systems accurately and efficiently 

What we offer 

• Opportunities to develop experience in finance, administration, and legal processes within a charitable setting

• A supportive and inclusive working environment within a committed and experienced team

• A varied role where your work directly supports access to justice for Deaf and Disabled people.

Equality, diversity and inclusion 

We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive. 

To apply

To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have fully read the Job Description and Person Specification before applying. 

Job Title: Independent Domestic Violence Advisor (IDVA) – Male Victims Only

Position available: 1 full-time position (37.5 hours), available to male and female applicants

Salary: £25,282.44 - £28,861.62 (dependent upon qualifications and experience)

Closing date: 04 June 2026

BCWA reserve the right to close this advert before the closing date

All interviews will be held via Microsoft Teams

Is this you?

We are looking for a qualified/unqualified IDVA (training may be provided for the right candidate) to join our dynamic team.

We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults. The post holder will have a good understanding of the dynamics of domestic abuse and how this can affect victims.

This is a challenging role that requires empathy, compassion, excellent interpersonal and caseload management skills, a client-centred approach and proactive crisis intervention.

The Role:

Our Independent Domestic Violence Advisors (IDVA) provide a high-quality frontline domestic abuse support service to those at high risk of harm. IDVAs support victims of domestic abuse to assess level of risk, inform victims of their options and develop tailored safety plans to protect the victim and their children. They work within a multi-agency framework to advocate for the victim, including responding to and reporting to Multi-agency Risk Assessment Conferences (MARAC) on behalf of the victim.

The role supports the empowerment of victims/survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation through one-to-one support and group work, to help them regain control of their lives. 

If you are self-driven, compassionate and hardworking with lots of ambition we would love to hear from you.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Are you a strategic marketing leader with a passion for making a difference? Blood Cancer UK is looking for a Senior Direct Marketing Manager to manage a high-performing team, deliver insight-led, multi-channel campaigns, and make a real difference to the lives of people affected by blood cancer. This is an exciting opportunity to be responsible for impactful direct marketing campaigns that grow individual giving and engage supporters. 

Based in London with hybrid working options (2–4 days per month in the office, may increase dependent on business needs), this role offers the opportunity to lead a talented team, innovate with digital channels, and champion campaigns that engage and inspire supporters. If you thrive on turning data into action and delivering outstanding results, we want to hear from you.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

What we do is extraordinary.

And we need a Head of Fundraising who understands all of that.

Let’s start with the obvious.

You’ll need a sense of humour for this job.

Because we work with animals and children — and both have a habit of humbling you, daily.

HorseWorld Trust rescues abused and neglected horses and gives them a second chance at a meaningful life. Some of those horses go on to support vulnerable children and young people — including those with SEMH needs, SEND and children in care — through our Discovery – Discover Horses, Discover Yourself™ programme.

What we do is extraordinary.
It is also muddy, unpredictable, emotional, joyful, heartbreaking, funny and deeply human.

About HorseWorld (the real version)

Horses are incredible animals. They’ve carried humans into war; it’s no wonder they can read exactly what a child needs, often before the child knows it themselves.

Sadly, some people still abuse and neglect them. That’s where the HorseWorld hug comes in. With us, horses are safe. They live out all year round, form herds, roll in the mud, escape occasionally (because… horses), and get to live like horses again.

Our 160-acre farm is minutes from Bristol and Bath, but feels like a different world. In winter, photoshoots and tours involve waterproofs and wellies. In summer, it’s an outdoor oasis.

We do serious work — and we also believe in joy:

· Horse Festivals

· Carol services

· Massive corporates on their knees pulling ragwort

We are kind, committed, slightly irreverent, and very proud of what we do.

Why this role exists (the honest bit)

We raise around £1.5m a year against operating costs of around £2.5m.

Fundraising needs to grow — but more importantly, it needs to work better.

This role exists to:

• grow sustainable, controllable income
• improve return on investment (ROI)
• focus on what actually delivers impact
• stop doing things that don’t (even if they’re well-loved)

You won’t be expected to perform miracles.
You will be expected to bring clarity, judgement and leadership — with empathy and humour intact.

The role (what you’ll actually do)

As Head of Fundraising & Communications, you will:

• Sit on the Senior Management Team and report to the CEO
• Lead all fundraising and marketing comms activity
• Take responsibility for income and cost-effectiveness
• Shape strategy, set priorities and make evidence-based decisions
• Personally steward a small number of key major donors and partners

You’ll lead a talented team covering:

· Individual Giving

· Major Donors & Philanthropy

· Corporate Partnerships

· Trusts & Grants

· Digital Content

• Data, CRM & Compliance

You’ll also work closely with our Heads of Equine Welfare and Discovery to fundraise for our work with vulnerable horses & children.

Who this role is for

You’ll probably thrive here if you:

· Are an experienced charity fundraiser who’s seen how things really work

· Understand that “more activity” is not the same as “more impact”

· Care about ROI and relationships

· Can make tough decisions without losing kindness

· Are both proactive and adaptable

· A great communicator and relationship builder

· Are comfortable talking to Trustees one minute and standing in a muddy field the next

· Can laugh when a horse wanders into a carefully planned moment (because it will)

You don’t need to be an equine expert — but you do need to like animals, people, and the beautiful messiness of both.

What we offer

· A genuinely senior SMT role with real authority and Board backing

· Space to think, not just react

· A values-led organisation that tells the truth

· A team that works hard, laughs often and cares deeply

-        Horses who will keep you grounded (sometimes literally)

Final thought

This is not a polished, corporate fundraising role.

It is a meaningful one — rooted in rescue, recovery, growth and second chances.

If you want to lead fundraising in a place where the work matters, the people are lovely, the horses are honest, and humour is not optional — we’d love to hear from you.

Key Details
Salary: £50,000 per annum depending on experience plus benefits
Hours: 35 per week (Mon–Fri, some weekends)
Location: HorseWorld Trust, Bristol
Reports to: CEO

 DBS required

Application Details

To apply for this role please complete the  application form (available to download from our website or contact us to request the form).

 This role is subject to a DBS check, and you will be required to provide proof of your right to work in the UK. We are a Safer Recruitment organisation and this is mandatory.

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Please note:  Due to the nature of our work we can't accept applications from traffic offenders where offences are unspent.  Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Leeds Mind promotes positive mental health and wellbeing and provides help and support to anyone who needs it in and around Leeds.  We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition. 

Our values of Being Open, Supportive, Brave, Connected, and Resourceful are pivotal to the work we do.

Belonging at Leeds Mind

Leeds Mind is committed to creating an inclusive environment – equity, diversity and inclusion are at the heart of everything that we do.

We are committed to ensuring that our colleagues, volunteers and people who access our services feel a sense of belonging at Leeds Mind that gives them the confidence to share their unique perspectives and experience.

By creating an inclusive environment that fosters belonging, we aspire to attract colleagues and volunteers who offer diversity of experience and thought. We believe this will ultimately improve the service we provide as well as the employee and volunteer experience.

To find out more about how we are developing this you can visit our website.
 

Our Service

Employment is a key part of mental health recovery. Our employment services are delivered in line with the IPS model, supporting people with mental health challenges to retain paid employment in line with their aspirations. IPS is delivered in close partnership with NHS mental health services, employers, commissioners and the wider system.

Due to receiving new funding we are excited to expand our WorkPlace Leeds service to develop our existing support in the community.

The Role

The IPS Team Leader has operational responsibility for the delivery, quality, performance and sustainability of Leeds Mind’s IPS (Individual Placement and Support) teams. The role ensures high-quality IPS delivery, excellent outcomes for people accessing support, and strong partnerships with NHS mental health teams, commissioners and system partners.

The post holder will provide day‑to‑day leadership to a team of IPS Employment Specialists, ensuring high‑quality delivery through effective supervision, coaching, performance management and quality assurance. The Team Leader is accountable for embedding IPS fidelity, supporting staff development and ensuring consistent, person‑centred and recovery‑focused practice across the service.

Essential Skills and Experience:

· Experience providing operational leadership and supervising staff within employment, supported employment or mental health services

· A strong understanding of IPS, SEQF and recovery‑focused employment approaches, with the ability to embed quality and fidelity in day‑to‑day practice

· Experience supporting people with mental health needs, neurodiversity and/or learning disabilities

· Confidence using quality frameworks, performance data and evaluation to drive improvement and accountability

· Proven ability to contribute to service planning, resource management and performance‑led delivery

· A values‑led, inclusive and trauma‑informed leadership style, living our core values every day

· A genuine belief in people’s strengths, potential and right to work

Successful candidates will be required to undertake a right to work in the UK check as well as an enhanced DBS check. 

At Leeds Mind, we've made significant progress in Equity, Diversity, Inclusion, and Belonging in recent years, resulting in a genuinely diverse team. We are committed to maintaining strong representation in our workforce and always encourage applications from LGBTQIA+, culturally diverse, neurodivergent, and disabled individuals.   

 

Lloyds Bank Foundation 

Regional Public Affairs Manager 

Starting Salary: £50,582 (if based outside London); £53,777 (if based in London) 

Contract: Full-time, permanent contract (we are open to conversations about different ways of working - so please ask) 

Location: Remote role - can be based anywhere in England or Wales with an expectation of frequent travel across England and Wales 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is an exciting opportunity to support the delivery of impactful public affairs and influencing activity, strengthening regional voice and national impact. 

As Regional Public Affairs Manager, you will work closely with colleagues to support influencing activity across England and Wales, helping to build confidence, capability, and effectiveness. You will support engagement with decision-makers, campaigns, and partnerships, ensuring activity is aligned and impactful. 

You will play a key role in connecting local insight to national influencing, identifying emerging themes and helping to shape wider organisational priorities. You will also build relationships with external stakeholders, supporting activity that raises the Foundation’s profile and impact. 

About You

We’re looking for someone with experience in public affairs, policy, or influencing, particularly at local or regional level. You will have experience of supporting or delivering influencing activity and working with a range of stakeholders. 

You will be a strong relationship builder who combines practical delivery with the ability to use insight and evidence to inform work. A good understanding of the UK political landscape and a commitment to diversity, equity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Wednesday 13th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Friday 22nd May 2026 

Second Interview: Wednesday 3rd June 2026 

JOB TITLE: Campaign Manager  

CONTRACT: Permanent, Part Time (21 hours per week)

 *Working pattern to be discussed and agreed

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Income Generation and Engagement

LOCATION: RLSS UK Head Office, Worcester/Hybrid

REPORTS TO: Senior Head of Communications and Marketing  

SALARY: £33,504.00 (Grade C) *Pro-rata for Part Time Hours

ABOUT RLSS UK

The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education, so everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision: communities free from drowning.

JOB PURPOSE

The Campaign Manager will lead RLSS UK’s flagship national campaigns, ensuring they are insight-driven, behaviour-changing, and capable of empowering communities to stay safe around water.

Working collaboratively across the organisation and with external partners, you will create compelling, impactful campaigns that raise awareness, shift behaviours, elevate water safety standards, and bring our mission to life for millions of people.

This role is central to how RLSS UK educates, influences, and protects communities across the UK and Ireland.

ROLE OVERVIEW

From honing our campaign strategy to sparking collaborations with external organisations and delivering creative and engaging content, you’ll be a key player in shaping how RLSS UK and our work are seen by the public and partners.

You will lead the development and delivery of impactful, insight-driven campaigns that increase public awareness of both RLSS UK and the importance of water safety, share the skills and knowledge needed to prevent drowning, and engage and educate diverse audiences to amplify RLSS UK’s mission. Working closely with colleagues across marketing and communications, policy and public affairs, education, and membership, you will create compelling campaigns that inspire action, strengthen our brand presence, and educate.

You will collaborate with partners, members, stakeholders, supporters, and media outlets to ensure RLSS UK remains a trusted national voice in water safety. Through strategic storytelling, public mobilisation, and cross-channel campaign delivery, your work will help influence behaviours, shape understanding, and ultimately reduce accidental drownings.

KEY TASKS AND RESPONSIBILITIES

Campaign Leadership

• Lead, develop, and deliver RLSS UK’s major national public campaigns, including:

- Drowning Prevention Week

- Don’t Drink and Drown

- Splash Safely at Home

- Project manage the end-to-end‑ delivery of multichannel campaigns (digital, print, PR, in-person events,‑ and partner channels).

• Ensure all campaigns are insight-led, supported by relevant data and evidence, designed to be inclusive and accessible, and effectively reach audiences at higher risk of drowning.
• Support public-facing communications for policy and public affairs, including web, email, and social channels.
• Contribute to organisation-wide planning, ensuring campaigns support fundraising, education, and membership goals where appropriate.
• Develop end‑to‑end campaign journeys for supporters, partners, and stakeholders who engage with or pledge support, to deepen involvement, encourage advocacy, and maximise long‑term impact.
• Work proactively across internal directorates to co‑create and deliver campaigns that maximise reach, effectiveness, and impact.
• Conduct audience and stakeholder mapping for each campaign to identify priority groups, collaboration opportunities, and the most effective channels, partners, and messengers to maximise reach and impact.
• Ensure every campaign has a documented project plan, agreed before launch, with defined objectives, timelines, roles, and KPIs.

Creative Development & Content

• Produce engaging, accessible, and inclusive content that resonates with diverse audiences and consistently adheres to RLSS UK brand guidelines.
• Lead creative development, case study sourcing, storytelling, celebrity/influencer engagement, and campaign assets.
• Drive user‑generated content as a core engagement strategy, encouraging partners, members, and the RLSS UK community to share stories, visuals, and experiences that support campaign objectives.

Partnerships & Collaboration

• Build strong partnerships with communities and organisations, including emergency services, sports bodies, youth groups, and local authorities, to amplify campaign reach and impact.
• Support the participation of people with lived experience in campaigns, including bereaved families, with care and tact, ensuring authentic and meaningful involvement.
• Proactively identify and develop new partnerships, influencer and celebrity relationships to expand the reach, engagement and impact of each major campaign.

Delivery & Campaign Operations

• Oversee campaign production schedules, asset development, and delivery across all channels.
• Maintain campaign budgets and align spending with goals.
• Develop and maintain campaign‑specific brand guidance to support consistent use of RLSS UK messaging, tone of voice, and visual identity across all channels and audiences.
• Create and manage campaign packs for partners that set clear requirements for the correct use of the RLSS UK name, assets, messaging, and attribution, ensuring consistent representation across all partner activity.
• Ensure all campaign activity is consistent with RLSS UK brand guidelines, inclusive and accessible, on-brand, compliant, and aligned with RLSS UK’s strategic priorities.
• Ensure all campaign materials are reviewed and approved in line with RLSS UK brand governance processes prior to public launch.
   

Evaluation & Reporting

• Set clear campaign KPIs and monitor performance using robust, insight-driven metrics.
• Provide regular reporting on campaign reach, engagement, outcomes, and contribution to reducing drowning risk.
• Complete post‑campaign evaluations within agreed timeframes, identifying clear, actionable recommendations to inform continuous improvement across future campaigns.
• Use campaign evaluations, performance data, and insight to drive measurable year‑on‑year improvement in campaign outcomes, applying learning consistently to improve reach, engagement, and impact.

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• To demonstrate and uphold the Society’s values and behavioural standards at all times.
• To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Proven experience in delivering multi-channel public campaigns
• Strong project management skills
• Ability to analyse insight and use data and evidence to translate learning into a campaign strategy
• Excellent written and verbal communication skills
• Ability to collaborate across teams and with external partners
• Experience managing content development
• Understanding of how campaigns influence behaviour and public awareness
• Ability to create simple, compelling messaging and narratives from complex information
• Budget management experience

Desirable Relevant Experience, Skills and/or Aptitudes

• Experience of behaviour change campaigns
• Experience working with education charities, emergency services, or safety organisations
• Experience developing campaigns involving lived experience
• Ability to work collaboratively with senior stakeholders and celebrities

WHAT RLSS UK CAN OFFER YOU

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team

Closing Date – 11.59pm, Wednesday 13 May 2026

Interview Date – Thursday 21 and Friday 22 May 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Hybrid / High Wycombe (a minimum of one day per week on site)

Band 4: £36,000 – £38,000 + £312 working-from-home allowance

Embrace’s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.

Cluster Purpose:

The Fundraising & Communications cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.

Role Purpose:

As Retention & Development Manager, you’ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.

What success looks like:

• Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
• Lower churn: reduced lapse rates for cash and regular givers.
• Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
• Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.

Key Responsibilities

Supporter Experience & Journeys:

• Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
• Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
• Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
• Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.

Segmentation, Testing & Insight:

• Track Regular Giving – net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
• Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
• Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions.
• Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention.

Mid‑Value & Legacy Development:

• Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
• Develop and test legacy propositions and routes to market to grow enquiries and pledges.

Acquisition & Cross‑Sell:

• Project manage individual giving product development and testing; identify new audiences and routes to market.
• Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.

Cross-Team Collaboration:

• Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
• Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
• Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards.
• Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.

Organisation-Wide Contribution:

• Model Embrace’s values of trust, respect, integrity, and compassion.
• Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
• Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.

KPIs you will own:

• Retention / churn: 12‑month retention (one off & RG), lapse rate, save‑rate on failed payments. – Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. – Experience & quality: thank you – SLA, complaint rate – Data & compliance: growth in contactable base; preference completeness; data hygiene.

3/6/12‑month milestones:

• 3 months: Retention dashboard live; thank‑you refresh delivered; welcome → second‑gift test launched; RG plan drafted.
• 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments.
• 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth.

Person specification

Qualifications, Experience & Knowledge:

• Educated to degree standard or equivalent (E.g. practical experience within fundraising).
• Member of Chartered Institute of Fundraising.
• Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
• Hands‑on journey design and automation.
• Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
• Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
• Practical project management; calm under pressure; collaborative and solutions focused.
• Working knowledge of GDPR/PECR and best practice supporter care.
• Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice.

Personal qualities:

• Donor first mindset, inclusive and empathetic.
• Curious, evidence driven, and comfortable iterating.
• High integrity, discretion and good judgment.

Tools & systems:

• CRM Dashboards & analysis.
• Payments: Direct Debit management, card‑updater/failed‑payment recovery.
• Microsoft 365 (Teams, SharePoint, Planner), project boards.

Personal Attributes:

• Highly motivated and results driven.
• Demonstrates integrity, trust, and respect in all interactions.
• Ability to work under pressure and manage competing priorities.
• Passionate about the work of Embrace, with the ability to enthuse and engage others.
• A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.

Role requirements

Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace’s mission with the Christian faith and character.

Company Overview

As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need – for refuge, a home, for health care, for education, for justice and human rights – we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region.

For more information and to apply, please visit our careers portal.

Closing date: 5.00pm on Tuesday, 12th May 2026.

A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home. 

This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.

To be successful in this role you will: 

• Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
• Be self-motivated, independent and target-driven
• Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
• Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
• Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
• Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
• Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

An exciting opportunity to help turn a new national initiative into reality as it moves from planning into delivery. Over the next year, we will launch a new national Foundation Degree while building the foundations of a wider programme of work. In the initial phase, this role will focus on working locally with partners and participants in one or more locations to support recruitment, onboarding and preparation for launch, while also contributing to the wider programme build-out alongside a national team. As delivery begins, the role will transition into ongoing programme management across a cluster of delivery centres, leading high-quality delivery, participant experience and programme quality, and helping to build strong, sustainable centres over time.

Overview of Role:

The CRM and Systems Lead plays a key role in supporting Church Army’s adoption and effective use of Microsoft Dynamics 365. The postholder will take day-to-day ownership of the CRM, acting as the ‘go-to’ expert for users, maintaining high-quality supporter data, and ensuring data is managed in line with best practice and data protection principles. They will support and train colleagues, building engagement and buy-in to the system, and embedding effective, consistent use across teams. They will also maximise the potential of Dynamics 365 and the accompanying digital marketing platform, Customer Insights, to create accurate supporter segments for effective mail and email campaigns.

Salary: £37,924 per annum (FTE, pro-rata for a part-time role)

Hours: 30-37.5 hours per week (0.8-1 FTE)

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave: 25 days plus bank holidays (pro-rated for part time.) Some days are compulsory leave over Christmas when the office is closed.

Contract:  Open-Ended, Permanent

Application Deadline: Friday 29th May 2026

Interview Date:               Wednesday 10th June 2026

Next Steps:

For more information on the role, you can find the job description and application form on our website.

PLEASE NOTE, WE DO NOT ACCEPT CVs

At KCLSU, our vision is to create a future where every student has the opportunity to thrive. Together with our members, we are a union of students where individuals love their university experience, are involved in shaping the future, and have the power to make change and connect to each other. We work to achieve this in a way that is aligned to our values - Inclusive, Collaborative, Open and Brave. These values guide how we behave, and how we go about our work.

We are currently looking for a Student Voice Department Manager. You will lead the team and shape the strategic development and delivery of KCLSU’s student voice work, and your responsibilities will include:

• Working with Associate Director of Community Engagement, supporting the strategic development and lead the operational implementation of the KCLSU and KCL Student Voice Partnership Agreement.

• Leading the Student Voice team to deliver proactive and responsive student voice engagement, ensuring an effective annual cycle of activity and the agility to respond to emerging issues across KCLSU, King’s College London and the wider student movement. 

• Overseeing day-to-day engagement with Student Officers and Representatives, ensuring they can identify, prioritise and engage with both long-standing and emerging issues affecting student communities throughout the year.

• Providing day-to-day operational management for 4 direct reports.

To apply for this role, please complete an application form, including a personal statement detailing how your skills and experience meet the person specification. 

To be eligible for this role, you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport or visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship. 
• Have a National Insurance number, or be in the process of applying for one. 
• Not be a trustee of King's College London Students' Union.

The Bridge Project has been supporting people across Bradford since 1983. We work with individuals, families and communities to create lasting, positive change, recognising that people’s needs are often complex. Our dedicated team of around 120 staff, helps address a wide range of challenges, including housing instability, health and wellbeing, employment barriers and more.

We are looking for a forward-thinking Finance Manager to play a pivotal role across the organisation, with a particular focus on our supported housing projects. This is an exciting new position that not only takes on key responsibilities from our Director of Finance, but also additional work linked to our housing projects as we grow. 

With major expansion planned over the next two years and our journey towards becoming a Registered Provider of Social Housing (RP) well underway, this is a rare opportunity to shape the financial foundations of a rapidly developing housing portfolio.

The Finance Manager will line manage the Finance Administrator, who undertakes much of Bridge’s day-to-day finance processing, and will work closely with the Director of Finance on organisational wide financial management.

Because of our size, the post will cover a range of financial responsibilities that in larger organisation would be divided across several posts.  These responsibilities will include; managing income and expenditure for our housing projects; oversight of the organisation’s purchase ledger; payroll; producing internal management accounts and financial monitoring reports to funders; assisting with organisational budgeting, annual accounts and the audit process. This makes the role ideally suited to someone with a broad range of accounting and financial experience and skills, ideally with either a social housing or charity background.

We are looking for someone who is a part-qualified or a fully qualified accountant, with knowledge of UK accounting regulations.  Strong financial reporting and analytical skills along with an understanding of payroll processes and systems is essential.

This is a full-time permanent position, with the potential for hybrid working.   A willingness to undergo an enhanced DBS check is also a requirement of the post.

If you would thrive working as part of our supportive and positive staff team, we’d love to hear from you.  Alongside a rewarding career, you’ll enjoy a benefits package designed to help you thrive:

• Competitive salary that reflects your skills and contribution
• 32 days of annual leave to rest, recharge, and enjoy life outside work
• 5% employer pension contribution to support your long‑term financial security
• A dedicated Learning & Development programme to help you grow and progress
• 24/7 Employee Assistance Programme offering confidential advice whenever you need it
• Death‑in‑service benefit worth three times your salary for added peace of mind
• Refer‑a‑friend bonus of £500 when you help us bring great people on board
• Two hours of monthly wellbeing time to pause, connect, and reset with your team
• A programme of mindfulness activities to boost focus on overall wellbeing

The Bridge Project is proud to be a Mindful Employer, championing a workplace where wellbeing truly matters.

If you would like to have an informal conversation about the role, please contact Martin Brook, Director of Finance and Support Services to arrange this.

To find out more information and to download an application pack, please visit Jobs and Volunteering - The Bridge Project.

You must complete the Bridge Project’s application form in order to be considered for the role.  The application form plays a key part in our recruitment and selection process.  We use the information you provide about your skills, experience, career and education history to decide whether or not to invite you for an interview.  It is important that you complete the application form as fully and accurately as possible, ensuring that you give specific examples which demonstrate how you meet the criteria.

No CVs are accepted.  No Employment Agencies please.

Closing Date: 9.00 am Monday 18 May 2026

Shortlisting Date: Tuesday 19 May 2026

Interview Date: Thursday 4 June 2026