Business systems manager jobs

The Royal Collection Trust cares for one of the largest and most important art collections in the world.

Held in trust by His Majesty The King for his successors and the nation, it operates without recourse to public funds, reinvesting income from visitors and commercial activity into conserving the Collection (comprising of more than a million objects), and extending public access across Royal residences and galleries in the UK and through loans and exhibitions worldwide.

As Head of Finance, you’ll lead the finance function, helping to deliver Royal Collection’s strategy by ensuring the highest standards of financial control, reporting and strategic support across the organisation.

Key Responsibilities

• Leading the Royal Collection Trust finance team, you’ll oversee the delivery of a full range of financial and management accounting services.
• Supporting the Chief Finance Officer, you’ll play a key role in shaping and delivering financial strategy, overseeing the annual budgeting process and ensuring robust financial planning and forecasting.
• You’ll take ownership of the annual accounts process across both the charity and its trading subsidiary, managing relationships with auditors and ensuring compliance with all relevant accounting standards and regulatory requirements.
• Overseeing monthly management accounts and commercial reporting, you’ll ensure stakeholders have clear, accurate and timely insight to support decision-making across admissions, retail and wider operations.
• With responsibility for taxation, treasury and financial controls, you’ll ensure strong governance across VAT, corporation tax and cashflow management.
• Working closely with senior stakeholders across Royal Collection Trust and the wider Royal Household, you’ll provide strategic financial advice, building strong business partnering relationships.
• You’ll lead, motivate and develop your team, fostering a culture of collaboration, continuous improvement and high performance.

And in all you do, you’ll help ensure that income generated supports the care, conservation and public enjoyment of an extraordinary national collection.

The role is principally based at Buckingham Palace, with occasional travel to other Royal Collection Trust locations, including Windsor and Edinburgh.

Essential Criteria

• A qualified accountant (CCAB), you bring strong technical expertise across financial reporting, audit and accounting standards, including FRS102 and the Charities SORP.
• With significant experience in financial leadership roles, you’re confident overseeing the budgeting cycle, forecasts and management reporting in a complex organisation.
• You’re an excellent communicator, able to influence and engage stakeholders at all levels, translating complex financial information into clear, actionable insight.
• You’ll have a strong understanding of VAT and corporation tax, alongside experience in financial modelling, advanced excel skills and a high level of accuracy and attention to detail.
• Exposure to finance transformation or systems implementation projects would also be beneficial.
• Highly organised and adaptable, you’re comfortable managing competing priorities and working to tight deadlines within a dynamic environment.
• An experienced people leader, you’re skilled in developing teams, managing performance and building capability for the future.

Benefits 

What we offer:

We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.

• Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
• Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
• We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
• Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

DRIVE Independent Domestic Violence Advisor (IDVA)

Location: Preston & Lancaster Community Services

Salary: £30,200.00PA FTE

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the role

An exciting oppurtunity has arisen within Safenet Lancashire Community Outreach team for a DRIVE Independent Domestic violence Advisor supporting High risk victims of domestic abuse in the community.

Using your experience of delivering support to victim of domestic abuse, you will provide high quality and pro-active front line service helping to keep survivors safe. You will be assessing risk, completing safety and support plans, and ensuring the service offer is accessible and inclusive to all.

We are looking for high calibre, passionate, caring individuals who are excellent team players and are committed to providing high quality, trauma informed services for victims and survivors of domestic abuse. 

For further details about the roles, please refer to the relevant role profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

Essential:

• Twelve months experience of working with adults experiencing domestic abuse and violence.
• Have a good understanding of the impacts of the abuse on adults and children.
• Experience of working with adults in a crisis situation.
• Strong Communication skills.
• Experience of key working, completing risk assessments and safety plans, creating support plans, delivering support, in a person-centred and trauma informed approach.
• Proven experience of providing direct emotional, practical and welfare support to women, men and children.
• Ability to build effective relationships, liaising and with agencies and being an advocate.
• To have excellent time management and organisational skills working on own initiative and within a multi-disciplinary team environment.
• An in depth Understanding of safeguarding adults and children.

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online.

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Administrative Officer

Location: Ilford Redbridge IG1
Salary: £15 per hour
Contract:  Part-time – 12 months contract with possibility to renew
Reporting to: Operations Manager / Director

Join Our Team and Help Empower Women

Are you a highly organised administrator who is passionate about making a difference in the lives of women and their communities?

We are looking for an enthusiastic and proactive Administrative Officer to join our growing team. This is an exciting opportunity to play a vital role in supporting the smooth day-to-day running of our women’s support group while contributing to programmes and services that empower women, reduce inequalities, and strengthen communities.

As an Administrative Officer, you will provide essential administrative, operational, and programme support, helping ensure that our services are delivered efficiently and effectively.

About Us

Adanna Women’s Support Group is committed to supporting, empowering, and advocating for women from diverse backgrounds. Through our programmes, events, training, and community engagement activities, we help minority ethnic women build confidence, develop skills, improve wellbeing, and access opportunities.

Our work is driven by compassion, inclusion, and a commitment to creating positive social change.

About the Role

This varied and rewarding role will see you supporting a range of administrative, operational, and communication activities across the organisation.

You will be responsible for maintaining records, coordinating meetings, supporting programme delivery, responding to enquiries, assisting with event administration, and helping to ensure our team, volunteers, and beneficiaries receive excellent support.

No two days are the same, making this role ideal for someone who enjoys variety, takes initiative, and thrives in a small but busy environment.

Key Responsibilities

Administration & Operations

• Provide day-to-day administrative support across the organisation.
• Maintain accurate databases, records, and filing systems.
• Manage incoming emails, telephone calls, and enquiries.
• Coordinate meetings, appointments, and diaries.
• Prepare documents, reports, correspondence, and meeting minutes.

Programme & Event Support

• Support the administration of programmes, workshops, and community activities.
• Assist with event planning and logistics.
• Maintain participant records and programme documentation.
• Support outreach and engagement activities. E.g. volunteer fairs

Stakeholder & Volunteer Support

• Respond to enquiries from beneficiaries, volunteers, partners, and community organisations.
• Support volunteer onboarding and record management.
• Assist with staff meetings, training sessions, and organisational activities.

About You

We are looking for someone who is:

• Highly organised with excellent attention to detail.
• Able to manage multiple tasks and priorities effectively.
• A confident communicator with strong written and verbal skills.
• Comfortable using Microsoft Office 365 and sharepoint.
• Professional, reliable, and able to maintain confidentiality.
• Passionate about supporting women and promoting equality.
• Flexible and adaptable in your approach to work

Essential Requirements

• Experience in an administrative, office support, or coordination role.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a small team.
• Good IT and database management skills.

Desirable Requirements

• Experience working within the charity, voluntary, or community sector.
• Experience supporting events, workshops, or community programmes.
• Knowledge of safeguarding practices.
• Experience using CRM or client database systems.
• Language fluency particularly South Asian languages

Why Work With Us?

• Opportunity to make a real difference in the lives of women and families.
• Be part of a small but supportive and inclusive team.
• Flexible working arrangements where possible.
• Opportunities for learning, development, and progression.
• Meaningful work within a respected community organisation.

Safeguarding

AWSG is committed to safeguarding and promoting the welfare of women, children, and vulnerable adults. Successful applicants will be expected to share this commitment and will be subject to appropriate background checks.

Equality, Diversity & Inclusion

We are committed to building a diverse workforce and creating an inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds, communities, and experiences.

Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010.

How to Apply

Please submit:

• An up-to-date CV
• A supporting statement (maximum two pages) outlining how your skills and experience meet the requirements of the role

Closing Date: rolling recruitment – the applications window will close once a suitable candidate is found

We reserve the right to close this vacancy early if we receive a high volume of applications.

We look forward to hearing from you.

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. Recruitment will take place mainly through schools. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

 The Procurement Lead is responsible for developing and delivering a robust procurement and commercial strategy that ensures value for money, compliance with Procurement Act 2023 regulations in line with AHS being primarily public funded and supports AHS study and operational objectives. The role will lead on sourcing, contracting, supplier management, and commercial governance, ensuring ethical, transparent, and efficient use of public funds.

Main responsibilities

Procurement Strategy & Leadership

• Develop and implement a procurement and commercial strategy aligned with organisational goals and funding requirements.
• Lead procurement planning across research programmes, operations, and corporate services.
• Act as a subject matter expert on public procurement policy and best practice.
• Drive continuous improvement in procurement processes, systems, and capability.

Tendering and Contract Management

• Oversee end-to-end procurement processes including tendering, evaluation, and contract award.
• Ensure compliance with UK public procurement regulations (e.g., Procurement Act and associated guidance).
• Draft, review, and negotiate complex contracts, including research, clinical, and grant-related agreements.
• Manage contract lifecycle including performance monitoring, renewals, and extensions.

Commercial Governance & Compliance

• Establish and maintain procurement policies, procedures, and governance frameworks.
• Ensure all procurement activities meet audit, transparency, and reporting requirements for public funding.
• Identify and mitigate commercial risks across supplier engagements.
• Support internal and external audit processes.

Supplier & Stakeholder Management

• Build and maintain strategic supplier relationships, ensuring high performance and innovation.
• Collaborate with internal stakeholders (research teams, finance, legal) to understand needs and deliver value-driven procurement solutions.
• Work with external stakeholders including funders, partners and strategic advisors to develop optimum outcomes
• Provide commercial advice and guidance to senior leadership and project teams.
• Promote sustainable and ethical sourcing practices.

Financial & Value Management

• Deliver value for money through effective sourcing and negotiation strategies.
• Monitor procurement spend and identify cost-saving or efficiency opportunities.
• Contribute to budgeting, forecasting, and financial planning processes.
• Ensure funding is used appropriately, ethically and in line with public funding requirements.

Knowledge, skills and experience

Essential

1. Professional qualification in procurement or supply chain e.g., CIPS Level 5 or equivalent
2. Degree or comparable experience in business, finance, law, or related field.
3. Proven track record of managing complex procurement exercises and contracts.
4. Experience in procurement or commercial roles within regulated procurement environments, specifically those classed as a public authority
5. Strong understanding of UK public procurement regulations and best practice.
6. Commercial acumen with strong negotiation and contract management skills.
7. Experience of drafting and reviewing heads of terms and commercial agreements.
8. Knowledge of intellectual property (IP) considerations in research contracts.
9. Strong experience in supplier and stakeholder management.
10. Excellent analytical, financial, and problem-solving abilities.
11. Strong communication and influencing skills across all levels of an organisation.
12. Ability to manage multiple projects and priorities effectively.

Desirable

1. CIPS Level 6 or equivalent
2. Membership of a professional body (e.g., MCIPS or FCIPS).
3. Experience managing high-value and complex contracts, including collaborative or partnership agreements
4. Experience in procurement or commercial roles within charity and/or research sectors
5. Detailed understanding of intellectual property (IP) considerations in research contracts.
6. Detailed knowledge of the UK Procurement Act (or Public Contracts Regulations 2015 historically) and transitions between them.
7. Experience of drafting and reviewing heads of terms and commercial agreements.
8. Understanding of subsidy control, state aid, or funding compliance frameworks.
9. Ability to analyse procurement data and generate insights using tools such as Excel, Power BI, or similar.
10. Experience leading organisational change or transformation programmes in procurement.
11. Ability to build procurement capability across a non-procurement stakeholder base.

Dimensions

• This is a full-time role, 37.5 hours per week, offered initially as an 18-month fixed-term contract with potential route to permanency.
• Flexible working across several geographical locations in the UK.  Travel may be required to AHS locations and partner organisations.
• AHS is a national organisation, and our activities take place across the UK.

Application Process

All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job.

Please refer to the ‘How to Apply’ section of the downloadable application form.

Please note that only applications submitted directly to Gravitate HR will be accepted for this position.

The closing date for applications is 11:00pm on Sunday 12th July 2026.

Interviews are currently expected to take place on Wednesday 19th and Thursday 20th August 2026.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of:

• Gender, including gender reassignment
• Marital or civil partnership status
• Having or not having dependants
• Religion or belief
• Race (including colour, nationality, ethnic or national origins)
• Disability
• Sexual orientation
• Age

We are opposed to all forms of unlawful and unfair discrimination.  All job applicants and employees who work for us will be treated fairly and will not be unfairly discriminated against on any of the above grounds. Decisions about recruitment and selection, promotion, training or any other benefit will be made objectively and without unlawful discrimination. 

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

We are excited to be partnering with HCPT who are looking for a Finance Assistant for a UK charity offering fully supported breaks for children and adults with disabilities or complex needs, creating safe, inclusive experiences grounded in compassion and community. You will be working on the day-to-day financial processing, administration, payments and reporting.

Hybrid role, min 2 days in their Rugby Office

Role:
To support the finance team with the effective delivery of day-to-day financial operations, ensuring accurate and timely processing of income, payments, invoices, and financial transactions.
The role contributes to the smooth running of financial systems and processes, supporting colleagues, volunteers, donors, and suppliers, and ensuring high standards of accuracy, compliance, and service.
The post holder will also provide support across wider finance activities, including basic financial reporting, audit preparation, and maintaining financial controls, while assisting with key organisational activities and ongoing transformation projects

The Candidate:
Experience of purchase ledger and invoice management
Experience preparing and posting journals (with supervision where required)
Familiarity with finance systems (Xero experience desirable)
Understanding of finance operations within a small to medium-sized organisation
Strong Excel and Microsoft Office skills
Confidence handling financial data and transactions

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK.

Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We have an opportunity for an experienced and motivated leader to join our Service Improvement & Transformation team. As a Programme Lead – Integrated Support, you will lead the development and delivery of integrated support models for people living with Motor Neurone Disease (MND).

As a Programme Lead, you bring expertise in project governance, stakeholder engagement and service improvement. You are confident managing risk, budgets and performance, and skilled at turning strategy into delivery. This Programme Lead role will see you coordinate interconnected projects, drive collaboration and ensure consistent, high-quality delivery across an ambitious programme.

This is a pivotal role at the heart of national transformation, where you will drive innovative approaches to service design, strengthen partnerships across health and care systems, and ensure that people affected by MND receive high-quality, coordinated support wherever they live.

Key Responsibilities 

• Lead the planning and delivery of the Programme Lead – Integrated Support portfolio
• Coordinate seven connected workstreams, ensuring alignment and quality
• Develop and manage programme frameworks, governance and reporting
• Drive progress across projects, managing risk and dependencies
• Work with senior stakeholders to shape and deliver strategic priorities
• Oversee timelines, budgets and outcomes across all activity
• Promote inclusive collaboration with colleagues, volunteers and communities
• Use data and insight to track performance and embed improvement

About You 

• Proven experience as a Programme Lead or within a similar role
• Strong project and programme leadership across multiple initiatives
• Formal project management qualification (PRINCE2, APM or Agile)
• Experience in service improvement and quality improvement methods
• Strong stakeholder engagement, including senior leaders
• Skilled in risk management, planning and delivery within budget
• Analytical thinking with the ability to translate insight into action
• Experience within health, charity or service-led organisations
• Knowledge of integrated service delivery approaches
• Experience developing sustainable programme frameworks

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

This is a home-based role with travel requirements across England, Wales and Northern Ireland.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

Health, Safety and Facilities Officer

The Health, Safety and Facilities Officer will support the delivery of a safe, compliant and well-maintained working environment across the organisation. The role provides day-to-day coordination of health and safety activities, facilities operations, statutory compliance and contractor management, helping to ensure that offices and related spaces are safe, efficient and fit for purpose for staff, visitors and contractors.

Key Responsibilities:

· Support the coordination and delivery of health and safety processes across the organisation, helping maintaining compliance with relevant legislation, internal policies, the ARUK Health and Safety Management System and best practice.

· Maintain health and safety records, including DSE assessments, new and expectant mothers’ assessments, incident logs, training records, inspections, audit follow-up actions and related compliance documentation.

· Support the completion, review and tracking of risk assessments, safe systems of work, standard operating procedures, and other health and safety documentation.

· Assist with the coordination and documentation of internal audits, safety checks and workplace inspections, recording findings, tracking actions and escalating issues as required.

· Support the reporting, assessment and follow-up of accidents, incidents and near misses, identifying trends, assisting with investigations and helping to develop strategies to prevent recurrence.

· Provide administrative support for policy updates, system improvements, implementation activities, reports, data summaries and documentation to support assurance and compliance frameworks.

· Respond to general health and safety enquiries, providing routine guidance and escalating issues where appropriate.

· Manage and maintain digital systems including DSE platforms, incident reporting systems, facilities databases, lone working records and contractor-related records, ensuring information is accurate and up to date.

· Manage facilities JIRA requests, tracking and escalating workplace issues, including repairs, building fabric, environmental conditions and general maintenance.

· Coordinate planned preventative maintenance, reactive repairs, equipment servicing and service contracts, liaising with colleagues, suppliers and contractors to ensure buildings, office fabric and equipment are maintained in a safe and good state of repair.

· Liaise with external contractors and service providers, including cleaning, security, maintenance and repair services, arranging works, checking documentation, organising access and monitoring delivery against requirements.

· Provide day-to-day workplace support in response to staff requests relating to office space, equipment, lighting, heating, building issues, office housekeeping, meeting room readiness and general workplace functionality.

· Support business continuity, emergency preparedness and workplace response arrangements, including fire safety, first aid, evacuation processes and the day-to-day administration of the lone working system.

Knowledge, skills and experience needed:

· Experience in a health and safety, facilities, workplace or operations support role.

· Good working knowledge of health and safety principles and their practical application in an office or operational environment.

· Experience of maintaining accurate records, coordinating actions and managing administrative processes relating to compliance or facilities activities.

· Ability to organise and prioritise a varied workload, with strong attention to detail and a proactive approach to problem-solving.

· Strong written and verbal communication skills, with the ability to work effectively with colleagues, contractors and external suppliers.

· Ability to work independently while also contributing positively as part of a wider team.

· A practical, customer-focused and solution-oriented approach to supporting workplace safety and facilities needs.

· Commitment to confidentiality, professionalism and high standards of service.

· NEBOSH General Certificate or equivalent health and safety qualification/training.

· Experience of facilities management within a corporate environment desirable.

· A proactive and dependable approach, with the ability to take ownership of tasks and follow through to completion.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £32,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 12th July 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Financial Controller

£60,000 - £65,000 | Permanent | 4 day working week (Full Time) | London Hybrid

Take ownership of financial control, statutory reporting, and technical accounting while helping shape the future of CIPFA's finance function whilst they are undergoing transformation!

CIPFA is exclusively partnering with Robertson Bell in their search for a Financial Controller to join their finance team in a newly created role. This is an exciting opportunity to take ownership of financial control, statutory reporting, treasury, tax and compliance, while helping drive the ongoing development of a modern, high-performing finance function.

As the professional body for people in public finance, CIPFA is committed to supporting better public services through excellence in financial management and governance. This role will play a key part in ensuring the organisation continues to operate with strong financial stewardship while supporting future growth and organisational priorities.

Why this Financial Controller role stands out:

• A genuine four-day working week – work Monday to Thursday, enjoy Fridays off, and take the full salary home (it is not pro rata!).
• Newly created position with the opportunity to shape the role and influence the future direction of the finance function.
• Strategic exposure – partner with senior leaders on commercial opportunities, international activity, and organisational initiatives.
• Drive improvement and transformation across systems, controls, reporting, and finance processes.
• Clear progression potential – gain exposure well beyond traditional financial control responsibilities, with the potential to develop into a broader finance leadership role over time.

What you'll do – and what you'll gain:

• Play a leading role in statutory reporting, year-end processes, audits, treasury management, and tax compliance.
• Act as the organisation's technical accounting expert, ensuring compliance with charity accounting standards and evolving regulations.
• Support strategic projects by providing insight into financial, tax, treasury, and compliance implications.
• Identify opportunities to strengthen controls, improve reporting, and maximise the value of finance systems.
• Contribute to the ongoing development of a modern, high-performing finance function.

What you'll need:

• Experience preparing charity statutory accounts and managing year-end audits, either in industry or practice.
• Strong knowledge of charity accounting, VAT and SORP FRS102.
• A proactive approach to process improvement and problem-solving.
• Excellent stakeholder management skills and the confidence to challenge constructively.
• A recognised accounting qualification is desirable, although exceptional relevant experience will also be considered.

Location & Working Pattern:

The organisation operates a 32-hour full-time working week, with employees typically working 9:00am - 5:30pm Monday to Thursday (including a 30-minute lunch break) and enjoying Fridays off.

Hybrid working is in place, with 1-2 days per week in the London office.

Ready to make your mark?

This is an excellent opportunity to join an organisation investing in its finance function and creating an environment where technical expertise, innovation, and continuous improvement are genuinely valued.

The deadline for applications is on Sunday 5^th July, but CVs are being reviewed on a rolling basis, so early applications are encouraged to ensure you don’t miss out!

Head of Transactional Finance

Location: London (2 days per week in the office)
Salary: Circa £80,000

Contract: 6–9 Months
Start Date: ASAP

A distinguished housing association is recruiting for an experienced Head of Transactions to join a business during a critical period of their finance journey.

This is an excellent opportunity for a proven transactional finance leader to step into a fast-paced environment, stabilise operations, manage a significant backlog, and lead a large AP and AR function through a period of change.

Key Responsibilities:

• Lead the Accounts Payable and Accounts Receivable functions
• Clear transactional backlogs and oversee reconciliations
• Improve processes, systems and bring structure to a complex environment
• Build strong relationships with senior stakeholders and provide regular reporting

Key Requirements:

• Previous experience as a Head of Transactions, or similar senior transactional finance leadership role
• Strong knowledge of Accounts Payable, Accounts Receivable, team management and system knowledge
• Experience leading teams through periods of change
• A track record of reducing backlogs, improving controls, and delivering operational efficiencies

The successful candidate could come from any sector, with leadership capability and transactional finance expertise being the key requirements.

If you are immediately available or available at short notice and are looking for your next interim assignment, please apply as the role is moving quick.

Use your experience as a Safeguarding Lead to set clear direction, challenge thinking and ensure safeguarding is consistently strong, effective and trusted.

You will drive meaningful change ensure safeguarding is embedded across every part of the organisation. If you are ready to bring your expertise into a role where your decisions have real impact, this is your chance to lead with purpose and authority.

As our Safeguarding Lead, you will play a central role in strengthening safeguarding practice across the Motor Neurone Disease (MND) Association, helping ensure the right support is in place at the right time.

Key Responsibilities 

• Lead the development and delivery of the MND Association’s safeguarding strategy
• Provide expert safeguarding advice and support for staff and volunteers
• Oversee responses to serious safeguarding incidents, including reporting and learning
• Lead the Association’s Safeguarding Board and annual action planning
• Work in partnership with senior leaders to ensure safeguarding awareness at all levels of the organisation
• Maintain and review risk management and reporting, safeguarding policies, ensuring compliance and best practice
• Develop quality assurance frameworks, audits and case reviews
• Strengthen safeguarding culture through training, engagement and clear standards

About You 

• Significant experience in a senior safeguarding role and working within multi-agency safeguarding environments
• Strong knowledge of safeguarding legislation and multi-agency working
• Experience managing complex safeguarding incidents and reviews
• Ability to provide safeguarding KPIs, reporting, data and risk analysis
• Confident communicator who can challenge constructively
• Proven ability to provide positive safeguarding outcomes for  
• Skilled in analysing data to drive improvement and risk mitigation

Desirable

• Experience in a charity or voluntary sector setting
• Social Work or other relevant qualification

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

• Screening calls taking place Wednesday 15th July
• Interviews Wednesday 29th July inperson at our Northampton Office

This is a Home-based role with requirement to attend a main office (Northampton or London) or other designated location for team meetings, training, client visits, or other business purposes. This applies regardless of contractual location and is in line with the needs of the Association.

We can consider part time applications of 30 hours + for this role.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Head of Finance

Location: Fully remote with flexible working arrangements. You must be able to travel 1-2 times per month for a team day in Bristol, Reading, or London, for which expenses will be covered.

Salary: £46,350 - £49,440 depending on experience

Contract: Part-time (0.8 FTE, 4 days per week), Permanent. We are flexible with how these hours are worked - working pattern to be discussed with the successful candidate.

Closing date: Monday 13 July

Interview date: Week commencing 27 July 

Start Date: ASAP - this is a new role

Reporting to: Operations Director
Direct Reports: Finance Officer
 

Role Purpose

The Head of Finance plays a key role in supporting Good Faith's financial health, sustainability and growth. Working closely with the Operations Director and colleagues across the organisation, they provide the financial insight, systems and support that help teams make informed decisions, deliver impactful work and plan confidently for the future.

The role combines hands-on financial management with the ongoing development of financial systems, tools and processes to support Good Faith's growth and evolving needs.

Working in partnership with the Operations Director, Senior Leadership Team, thematic project delivery ("track") leadership teams and project leads, the Head of Finance helps promote sound financial stewardship, clear reporting and responsible use of resources.

The role also provides financial management support to Good Faith Foundation, working alongside its trustees and Charity Development Lead.

The Head of Finance line manages the Finance Officer, supporting their development and helping to ensure the smooth day-to-day running of the finance function.

Key Responsibilities

Financial Management and Reporting

• Support the effective management of Good Faith's finances, helping to ensure accurate reporting, strong financial stewardship and long-term sustainability.

• Prepare monthly management accounts, including profit and loss, balance sheet and cashflow reporting.

• Provide clear, timely financial reporting and insight to support decision-making by the Operations Director, Senior Leadership Team and Board.

• Help colleagues understand organisational financial performance, identifying trends, opportunities and areas requiring attention.

• Work closely with the Operations Director to develop and improve financial systems, controls, policies and processes that support effective decision-making and organisational growth.

• Coordinate month-end and year-end reporting processes.

• Build positive working relationships with external accountants, banks and other professional advisers.

• Maintain compliance with relevant accounting standards, tax regulations and statutory requirements.

Budgeting, Forecasting and Planning

• Coordinate the annual budgeting process, working collaboratively with SLT and Directors across the organisation.

• Maintain GF’s financial forecast and support scenario planning to inform decision-making and future priorities.

• Monitor organisational, track and project budgets against performance and support teams to understand and respond to variances.

• Provide financial insight and recommendations that help colleagues balance ambition with sustainability.

• Support business planning and provide analysis to inform significant organisational investment and spending decisions.

Project Finance

• Work alongside track leadership teams and project leads to develop, manage and monitor project and track budgets.

• Produce project and track-level financial reporting and analysis, including profitability reporting.

• Help project teams understand financial information and use it confidently in decision-making.

• Provide practical financial support and guidance to help achieve GF’s organisational objectives while making the best use of available resources.

Warm Welcome Campaign

• Work closely with the Warm Welcome Head of Operations and Leadership Team, providing financial support on budgeting, reporting and forecasting.

• Ensure expenditure is accurately recorded, appropriately authorised and aligned with financial policies.

• Produce regular financial dashboards and reporting, highlighting budget variances, emerging risks and opportunities for improved efficiency.

• Provide insight and recommendations that support effective decision-making and responsible resource management.

Cashflow, Reserves and Financial Sustainability

• Monitor and report on cashflow, reserves and wider financial performance, helping SLT plan for the future.

• Manage and process supplier and payroll payments, ensuring appropriate controls and approvals are in place and payments are made accurately and on time.

• Work with the Finance Officer to monitor debtor and creditor performance, supporting the timely collection of income and effective management of liabilities.

• Provide financial insight and scenario planning that supports sustainable growth, informed decision-making and long-term resilience.

Support to Good Faith Foundation

• Provide financial management support to the Good Faith Foundation.

• Oversee the preparation of quarterly management accounts by external accountants, alongside budgets and financial reports as required.

• Support trustees and the Charity Development Lead with financial information, insight and analysis.

• Help maintain appropriate financial controls, governance and compliance arrangements.

Team Management

• Line manage, support and develop the Finance Officer, creating opportunities for learning and professional growth.

• Review and oversee bookkeeping, reconciliations and transactional finance processes.

• Help foster a collaborative, supportive and efficient finance function that supports colleagues across GF.

• Contribute to a positive team culture that reflects Good Faith's values.

Governance and Compliance

• Help ensure GF maintains high standards of governance, accountability and financial compliance.

• Support statutory record-keeping and coordinate company secretarial filings and documentation.

• Coordinate the preparation and submission of VAT returns, annual accounts, corporation tax returns and other regulatory filings, working with external accountants as required.

• Act as a trusted point of contact for external accountants, auditors, legal advisers and other professional advisers.

• Coordinate annual insurance renewals and maintain records of key organisational licences, registrations and financial policies.

• As needed, support audits, compliance reviews and risk management activities, helping to ensure appropriate documentation, controls and procedures are maintained.

Person Specification

Essential Experience

• Qualified accountant (ACA, ACCA, CIMA or equivalent) with at least 2-3 years' working experience

• Experience managing finance functions within an SME, consultancy, social enterprise, charity or purpose-led organisation.

• Experience preparing management accounts, budgets and forecasts.

• Good understanding of UK financial reporting, tax and compliance requirements.

• Experience managing cashflow and financial planning.

• Proficiency in accounting software (Xero) and Microsoft Excel/Google Workspace.

Essential Skills

• Strong analytical and problem-solving skills.

• Ability to communicate financial information clearly and confidently to non-finance colleagues.

• Excellent organisational skills and attention to detail.

• Ability to manage multiple priorities and deadlines effectively.

• Strong relationship-building skills and the ability to work collaboratively with a wide range of people.

• The ability to balance financial sustainability with organisational ambition and social impact.

Desirable

• Experience in consultancy, professional services, social enterprise or charitable sectors.

• Experience managing the finances of grant-funded projects

• Experience supporting boards, trustees or senior leadership teams.

• Knowledge of charity finance and governance requirements.

• Experience supporting and developing colleagues through line management.

Personal Attributes

• Collaborative and relationship-focused, with a genuine desire to support others.

• Inclusive in approach and committed to building positive working relationships

• Proactive and solutions-oriented, with the confidence to improve systems and ways of working.

• Trustworthy, accountable and able to exercise sound judgement.

• Comfortable working in a dynamic and evolving organisation.

• Able to balance ambition with pragmatism, helping the organisation make the most of its resources.

• Committed to Good Faith's mission, values and the positive impact of our work.

Key Relationships

• Operations Director

• Senior Leadership Team

• Project Leads

• Thematic project delivery leadership teams

• Finance Officer

• Good Faith Foundation Charity Development Lead and Trustees

• External accountants and professional advisers

• Clients, funders and other partners as required

Please review the attached JD for full information on how to apply. 

Harris Hill are delighted to be working with a great charity charity to recruit for the Community Fundraiser. This is an exciting opportunity to work with individuals, community groups, schools, sports clubs, businesses, and volunteers to develop engaging fundraising activities that generate income, increase awareness, and strengthen community connections.

Key Responsibilities:

Community Fundraising & Events

• Support the delivery of community fundraising plans and campaigns.
• Help achieve agreed income targets and manage expenditure within budget.
• Research, develop, and deliver community events and fundraising campaigns.
• Identify new opportunities to increase engagement and income.

Community Partnerships

• Build and maintain relationships with local groups, schools, businesses, clubs, and community organisations.
• Support and develop local supporter groups.
• Encourage long-term partnerships and repeat fundraising activity.
• Conduct appropriate due diligence on prospective partners.

Supporter Engagement

• Provide advice and guidance to individuals and groups organising fundraising activities.
• Deliver excellent supporter care and stewardship.
• Encourage ongoing involvement and advocacy through positive relationship management.

Volunteer Support

• Work alongside colleagues to recruit, train, and support fundraising volunteers.
• Identify opportunities to increase volunteer involvement in community activities and events.

Administration & Compliance

• Maintain accurate fundraising records and databases.
• Produce reports on fundraising activity and income.

About You

You will be an excellent communicator with strong organisational skills and the ability to build relationships with a wide range of people.

Essential Requirements

• Experience of fundraising within the charity sector, or transferable skills.

.

• Strong written and verbal communication skills.
• Experience working towards targets and objectives.
• Excellent organisational and time management abilities.
• Confident using Microsoft Office, databases, email and online systems.
• Ability to work independently and as part of a team.
• Strong presentation and public speaking skills.
• Excellent attention to detail and ability to handle confidential information appropriately.
• Full UK driving licence and willingness to travel regularly.

Desirable

• Experience working with volunteers.
• Knowledge of fundraising regulations and best practice.
• Experience using CRM systems.
• Health and Safety qualification (or equivalent).

Salary & Benefits

• Salary: £27,398- £28,840 per annum
• Contract type: Permanent, full time,
• Location: Telford, Shropshire , Office based (flexible)
• Deadline: On rolling basis
• Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Thriving Futures Leadership Academy Coordinator

Contract: Part-Time (0.5 FTE) Fixed term to 31/08/2030

Reports to: Thriving Futures Programme Manager

Salary: £17,500 per annum 0.5 FTE

Office Location: Hybrid with travel across London, Birmingham, Wales and Scotland when required

Benefits: 26 days annual leave plus bank holidays, (pro-rata for part-time staff) flexible working, pension contribution, Employee Assistance Programme 0.5 FTE

About Black Thrive Global

We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is not the exception but the norm.

Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.

Our work covers all life stages – children and young people, working age adults and older adults. Our guiding principle is to centre the lived experiences of Black communities in all that we do, and our strategic priorities are to embed race equity in systems change and to decolonise the evidence landscape.

The Thriving Futures Scaling Systems Change programme will involve scaling what we have tested and learned locally in Lambeth, Haringey, and Birmingham to achieve UK-wide impact through Black Thrive Global, with the ambition to extend our work into Wales and Scotland.

Role Description

The Leadership Academy Coordinator will play a key role in the planning, coordination, and delivery of the Leadership Academy, a programme designed to equip participants with the skills, confidence, and knowledge to engage with systems, drive change, and develop as inclusive, multi-skilled leaders, with a strong emphasis on valuing lived experience.

The Academy will bring together learning and development opportunities across a range of areas, including the Patient and Carer Race Equality Framework (PCREF), system navigation, community-led research, and leadership development approaches. Through this programme, grassroots community groups, people with lived experience, and system leaders will be supported to strengthen their leadership capabilities and contribute to anti-racist system change.

The postholder will be responsible for coordinating the development and delivery of the Leadership Academy, working collaboratively with Black Thrive localities, internal teams, people with lived experience, and external specialists to shape and deliver a high-quality learning offer.

Acting as the central point of coordination for the Academy, the postholder will oversee programme planning, stakeholder engagement, curriculum development processes, logistics, and delivery timelines. They will bring together contributions from multiple workstreams and partners, ensuring that content is aligned, relevant, and delivered effectively to meet the needs of participants.

The postholder will work closely with facilitators, trainers, and subject matter experts to coordinate sessions and learning activities, while ensuring effective quality assurance, participant engagement, monitoring, and evaluation. Responsibilities will include managing programme schedules, coordinating communications, tracking participation and outcomes, and maintaining accurate records to support reporting and continuous improvement.

The Leadership Academy Coordinator will be responsible for ensuring the successful delivery of the Academy's vision, objectives, and outcomes. They will support the ongoing development of the programme by identifying opportunities for improvement, strengthening partnerships, and ensuring the curriculum remains responsive to the needs of communities, stakeholders, and the wider system.

The role requires excellent organisational, project management, and relationship-building skills, alongside the ability to coordinate multiple priorities and stakeholders. The postholder will act as a key connector across the programme, ensuring all elements of the Leadership Academy come together effectively and provide a positive and inclusive experience for participants.

Key responsibilities

• Coordinate the end-to-end delivery of the Leadership Academy programme, ensuring all activities are well-planned and executed.
• Design and support the development of engaging training sessions and learning materials.
• Liaise with internal and external trainers to schedule, prepare, and deliver sessions effectively.
• Facilitate training sessions where appropriate, ensuring a psychologically safe, positive and inclusive learning environment.
• Track participant attendance, engagement, and progression, maintaining accurate and up-to-date records.
• Act as the main point of contact for participants, trainers, and stakeholders involved in the Leadership Academy.
• Monitor programme delivery against agreed timelines and outputs, ensuring milestones are met.
• Support the evaluation of sessions and gather feedback to inform continuous improvement.
• Contribute to the ongoing development and refinement of the Leadership Academy offer.  
• Ensure all programme delivery aligns with organisational values, including equity, inclusion, and accessibility.
• Provide regular updates and reports on programme progress to Programme Manager.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Personal Specification

Essential Criteria

· Experience coordinating or supporting the delivery of training programmes, learning initiatives, or events.

· Strong organisational skills with the ability to manage multiple priorities and deadlines

· Excellent communication and interpersonal skills, with the ability to build relationships with a range of stakeholders.

· Experience working collaboratively with facilitators, trainers and external partners

· Ability to track data, monitor progress, and maintain accurate records

· Confident facilitating or supporting group sessions or workshops

· Strong attention to detail and problem-solving skills

· Commitment to equity, diversity, and inclusion, with an understanding of how this applies to learning environments

· Understanding of race equity, anti-racism, or culturally responsive practice (especially relevant to PCREF context)

· Experience working within the public, voluntary, or community sector

Desirable Criteria

· Experience designing or co-designing learning content or training programmes

· Knowledge or experience of leadership development programmes

· Understanding of race equity, anti-racism, or culturally responsive practice (especially relevant to PCREF context)

· Experience using digital learning platforms or tools (e.g. Teams, Zoom, LMS systems, or similar)

· Experience working within the public, voluntary, or community sector

To apply, please submit a CV and a cover letter (no longer than 2 pages) via Charity Jobs

Head of Housing

Cambridge, Hybrid

Are you an experienced housing leader who combines strong technical knowledge with confident, values-led people leadership? This is an opportunity to lead a key customer-facing service, shaping how our client delivers housing management services and create meaningful outcomes for customers. 

About the role

As their Head of Housing, you will be accountable for leading the delivery, performance and continuous improvement of housing management services.

This is a key strategic leadership role with accountability for building relationships and working closely with key stakeholders, focusing on a positive and motivating culture within the team while ensuring housing services are legally compliant, cost-effective, value for money and aligned with their values - ensuring customers at the heart of their service development. 

What you’ll be doing 

In this role, you will: 

• Lead and inspire the Housing Team
• Shape strategy and ensure regulatory compliance 
• Deliver excellent core housing management services
• Put customers at the heart of what they do
• Drive service improvement, assurance and professional standards 
• Please see the job description for more information 

About you

They are looking for a confident, housing professional with strong leadership, management and people skills. To succeed in this role, you’ll need: 

• Substantial experience of housing management within a social housing provider, with strong technical knowledge across tenancy management, rent and service charges, leasehold services, allocations, voids, estate management and anti-social behaviour. 
• Strong understanding of housing legislation, regulation and professional standards, with the ability to work in a legally compliant, customer-focused and risk-aware way. 
• Experience of managing risk, safeguarding, customer wellbeing and tenancy sustainment issues, with the ability to make sound, evidence-based decision making that reflects organisational values and legal responsibilities. 
• Proven ability to lead, motivate and develop employees, creating a positive and accountable team culture, supporting the delivery of high-quality services. 
• Confidence in using housing systems, data, performance information and numerical insight to manage risk, improve services and support decision-making with a structured and organised approach. 
• Experience in coaching employees and excellent communication, influencing and negotiation skills, with the ability to build trust and manage complex situations, work collaboratively and handle sensitive, complex situations. 
• High levels of personal integrity, accountability and self-motivation, committed to delivering effective outcomes in line with organisational values. 
• CIH Level 4 or 5 qualification in housing is an essential requirement and a condition of the role. This post is a relevant senior manager role under the Competence and Conduct Standard (Social Housing (Regulation) Act 2023). They are willing to speak to candidates who do not already hold the qualification, provided they are willing and able to achieve it within the regulatory timeframe. 

Why join them? 

They’ve held Investors in People Gold accreditation since 2020, reflecting their commitment to inclusivity, wellbeing, learning and professional growth. Joining them means being part of a collaborative organisation focused on continuous improvement and making a real difference. 

What they offer you 

• 28 days annual leave (excluding bank holidays)
• Option to buy/sell up to 5 days’ annual leave
• Private health insurance 
• Employee discount scheme 
• Defined contributions pension scheme, matched from 4% to 10% 
• Employee Assistance Programme 
• Life assurance 
• Strong focus on learning, development and wellbeing 
• Plus, more when you join! 

We encourage early applications and may close the vacancy once they have received sufficient applications from candidates who meet the essential criteria. 

Please note that Enhanced DBS clearance is required for this role.

Inclusion and Diversity 

Our client welcomes applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace.

All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010.