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Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for Domestic Abuse Housing Advocates to join our team

Salary: £26,000 - £32,000

Location: Hammersmith with travel to other service locations Finsbury Park and Stratford

Hours:   35 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

As a Housing Domestic Abuse Advocate, you will provide intervention, advocacy, and support to survivors of domestic abuse. Working within a fast-paced team, you will help empower women and ensure that the voice of survivors informs every stage of their journey towards improved safety. You will have your own caseload of survivors who hold social tenancies with local authorities or housing associations, and you will encourage them to engage with our service and ensure they have access to support. You will also co-ordinate the provision of multi-agency support which focuses on working with domestic abuse survivors to maintain their tenancies and prevent homelessness.

About You:

To be successful as the Domestic Abuse Housing Advocate you will need the below experience and skills:

You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job. You will have a good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities. You will have proven skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning. We will expect that you have experience in assessing the needs and safety of any children that women using the service may have and an understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children. Lastly you will bring your knowledge of safeguarding practice, procedures, and legislation.

With many skills and qualities to add to this role, if you have good IT literacy, data collection and monitoring these skills are maximised in your role. If you have experience or have been trained or are qualified in the fields related  to substance misuse, criminal jusice, law, social work or domestic abuse we would love to hear from you. 

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

Closing date: 6th July 2025 @23:59 *Advance reserves the right to close the advert early, or on the appointment of a candidate

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
•  Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent Acquisition Team via our website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

About the Role

This is an exciting opportunity for a full time Outreach Key worker to join our team. This is an opportunity to help change the lives of Dacorum’s rough sleepers, and to support them move from rough sleeping to independence.

As an outreach worker, you will work as part of DENS services to provide a high quality, efficient and effective service to clients who experience rough sleeping and who often find it difficult to access services. Working alongside DENS services such as The Elms hostel and day centre, you will identify clients and then work to build meaningful rapport and assist them to gain access to the relevant services to increase their quality of life and ultimately enter accommodation-based services. You will need to support clients presenting issues such as substance misuse, physical or mental health you will work to create and implement specific plans to address any identified need. 

This role involves working early mornings and late evenings while investigating rough sleeping across Dacorum.  A full, current driving licence and access to a vehicle is essential.

About you

We are looking for someone with experience of dealing directly with the public and/or clients in a busy environment, and with rough sleepers with multiple needs. You must have the ability to work with challenging behaviour, and have great communication skills. You should also have some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.

Benefits include

• Contributory pension scheme with NEST, employer contributions of 3%

• Sick pay scheme

• 25 days Annual Leave (Pro Rata) plus bank holidays

• 1 additional day of Annual Leave after each 5 years’ service (FTE, up to a max 3 days)

• 1 day per year to volunteer for DENS or another organisation (FTE)

• Employee assistance programme – 24/7 advice/support helpline and access to counselling

• Access to Medicash for cashback on health costs and access to services to support your wellbeing

• Staff wellbeing days and team building activities

• Training and professional qualifications relevant to your role

How to apply

Please read the full Job Description & Personal Specification

If you match our criteria:

· Send your CV and  Supporting Statement

·      Closing date for receipt of applications is 18th June 2025

Please advise us should you require adjustments to be made to the recruitment process

For an informal chat about the role, please contact Jacky Stafford on 014 42-412 340

About DENS

Our aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives, secure and maintain a long-term housing option and be an active member of their community.

We ensure individuals have access to temporary and short-term accommodation, and individuals and families have access to emergency food and provisions. We provide a range of services so that people can develop the resilience, skills and confidence to take the next step in their lives.

DENS Culture & Values

Integrity at DENS means being authentic, honest, and reliable. We demonstrate this through accountability, open communication, clear processes, and setting realistic expectations.

Respect at DENS means being kind, honest, and trustworthy. We value others' opinions and celebrate their uniqueness by maintaining a non-judgmental and unbiased attitude towards clients, colleagues, and stakeholders.

Collaboration at DENS means unity and partnership. We believe that working together strengthens communication and relationships. Our One Team/One Goal mission ensures we achieve the best outcomes for our clients.

About Us

Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity dedicated to improving the lives of older people in Lewisham and Southwark. We pride ourselves on our open and participative working environment, adhering to core values of fairness and equality as a service provider, employer, and partner. We are proud to partner with Macmillan Cancer Support to provide essential social prescribing and Cancer Champion services to individuals affected by cancer, through 2 year and 3-year funding, respectively.

Are you passionate about health equity and community empowerment?

Age UK Lewisham and Southwark (AUKLS) is looking for a dynamic, compassionate and community-focused individual to lead our Macmillan Cancer Champions Service. This vital role supports underrepresented communities in Lewisham to raise cancer awareness, reduce stigma, and improve access to screening and wellbeing services.

What You’ll Do

• Lead a community-led programme to raise cancer awareness and tackle stigma
• Manage and support a Volunteer Coordinator and a team of Cancer Champions
• Build partnerships with local health, social care, and voluntary sector organisations
• Ensure inclusive, culturally sensitive engagement with underserved communities
• Monitor impact and report to funders and stakeholders

What You’ll Bring

We’re looking for someone who is:

• Empathetic, proactive, and passionate about community health
• Experienced in managing staff or volunteers
• Skilled in stakeholder engagement and project delivery
• Committed to equity, diversity and inclusion
• A strong communicator with excellent organisational skills

We Welcome You

We know that diverse teams make stronger organisations. If you’ve never seen yourself in a role like this before — we encourage you to apply. We offer:

• Guaranteed interviews for disabled applicants who meet the essential criteria
• Anonymised shortlisting to reduce bias
• Reasonable adjustments throughout the recruitment process
• Applications in alternative formats (written/audio)

Ready to empower individuals and transform lives? Apply now and be part of our mission to create a healthier, more connected Lewisham!

Staff benefits

• 26 days annual leave + bank holidays (pro rata for part-time). Additional day's leave for Birthday
• One day a year for volunteering
• Access to Employee Assistance Programme, including access to 24/7 helpline for partners and dependents
• Flexi time scheme allowing the claiming back of additional hours worked
• Other flexible working options, including working from home (where appropriate)
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary

Asylum Matters is looking for a dynamic campaigner committed to upholding the rights of people seeking asylum in Yorkshire & Humber and across the UK at a critical time. Asylum Matters plays a significant role in working towards positive change for refugees and people seeking asylum. We are a small team based around the UK, working locally and nationally with an extensive network of partners to advocate for progressive change in the asylum system. We work with frontline organisations and people with lived experience across the UK on a range of issues that affect people in the asylum system. We co-lead the award-winning Lift the Ban coalition campaign, that brings together almost 300 organisations calling for the right to work for people seeking asylum. The Yorkshire & Humber Campaigns Manager also lead our Lift the Ban campaign Nationally, working with our powerful coalition to raise our collective voices and call for working rights for people in the asylum system.

We are a facilitator of collaboration and joint action. Our work helps strengthen collective advocacy on asylum reform and ensures it is informed by the reality on the ground. We became an independent charity in 2021 and have ambitious plans for the future as we seek to maximise the potential of our collaborative campaigning model and identify opportunities for change at local, regional and national levels, in a challenging external environment.

The successful candidate will work in partnership with local organisations and networks in Yorkshire & Humber to develop and implement strategies for achieving change locally and nationally. They will have experience of developing and delivering impactful campaigns that have achieved change. They will be an effective communicator, able to build strong partnerships and work collaboratively with partners. They will be proactive, able to spot influencing opportunities and quickly mobilise support to respond to them. They will have a commitment to the vision of a fairer and more effective asylum system, and to empowering and working with those with direct experience of it.

We are particularly keen to hear from people with lived experience of the UK asylum system, anyone with lived experience who meets the essential criteria will be granted an interview.

Candidate must have the right to work in the UK.

Job Purpose:

To provide operational management of the Substance Misuse Through-the-Gate (SMTTG) programme, which supports Lambeth and Southwark women in custody and their transition back into the community. The Coordinator will play a key role in ensuring the service is delivered to a high standard by line managing staff, developing strong partnerships with prisons and recovery services, and fostering a culture of quality, learning, and accountability.

The post holder will also hold a caseload, working directly with women in custody to support them into community services. They will provide robust Through-the-Gate (TTG) support on release and continue to work with women in the community for up to six months to ensure a smooth transition and sustainable recovery.

Key Responsibility Areas:

1. Lead the operational management of the Substance Misuse TTG programme, ensuring high-quality, trauma-responsive support for women impacted by the criminal justice system
2. Manage and develop staff to foster a strong, inclusive, and reflective team culture
3. Deliver direct support to women, ensuring a trauma-informed and person-centred approach
4. Develop effective relationships with key stakeholders in prisons and the community to strengthen partnerships and share expertise

Do you want to help people in the Middle East free themselves from a life of poverty and injustice?

Since 1854, Embrace has been serving some of the most marginalised and excluded communities (of all faiths and none) in the Middle East. We support, enable and partner with Christians in the Middle East as they work to transform lives and restore dignity through: Education, Healthcare and Community Development programmes. Without our staff, this important work simply wouldn’t be possible.

We are looking for an outstanding HR professional to provide compassionate HR support to the whole organisation and play a pivotal role driving initiatives that improve employee experience, engagement and operational efficiency.

As Embrace’s People Advisor, you will play a pivotal role managing the full breadth of day-to-day HR matters and be a key contributor to creating an inclusive, diverse culture in which all staff can flourish and thrive in a hybrid working environment.

Key Responsibilities:

• Provide day-to-day HR support and advice to managers and staff on a range of HR issues, including employee relations, performance management, and policy interpretation.
• Assist in the development and implementation of HR policies and procedures, ensuring these reflect the Christian vision and values of Embrace the Middle East.
• Support recruitment processes, including drafting job descriptions, person specification, conducting interviews, and onboarding new staff.
• Manage Embrace’s HR digital platform and staff data, ensuring compliance with data protection regulations.
• Coordinate training sessions and all staff coming together days.
• Contribute to the overall success of Embrace through championing HR initiatives that have a positive impact on the charity’s people and culture.

Skills, experience and professional qualifications required:

• CIPD qualified, level 5 or above
• Excellent understanding and application of UK employment law and best practice
• Experience of providing HR support for a remote and flexible working organisation
• Experience of working for a small to medium sized organisation in a HR stand-alone role
• Experience of managing a wide range of employee relations (e.g. disciplinary, grievance, performance improvement, dismissal, absence management), policy development and health & safety compliance
• Experience of managing staff recruitment, selection, onboarding and offboarding
• Experience of managing a cloud-based HR system, integrated with payroll, for the whole organisation
• Analytical skills to draw out useful information to inform reports and actions
• Ability to confidently and cogently influence and support managers at all levels
• Experience of contributing to the creation of a values-led, inclusive and high-performing organisational culture
• Experience managing and maintaining HR systems and reporting tools
• Excellent IT skills, including Microsoft Office 365, Excel, HR and payroll cloud-based systems
• Sympathy with the Christian ethos of the charity and commitment to serve Embrace’s faith inspired mission

Staff benefits at Embrace the Middle East:

• To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexitime and home-working arrangements
• Flexitime - start work between 7:30am – 10:00am and finish between 3:00pm – 6:00pm. Our core collaborative working hours are between 10:00am to 3:00pm
• Pension - option to join from day 1. Maximum employer contribution of 10%
• Holiday - 32 days, including 8 bank holidays and a day off work for your birthday – rising to 33 days after 5 years' service and 34 days after 10 years' service, plus 3 days leave between Christmas and the New Year
• Life Assurance - 3x salary
• Access to retail discount portal
• Employee Assistant Programme (confidential counselling, legal and financial advice) - available 24 /7, 365 days a year
• Training and development programme for all employees
• Commitment to staff health & wellbeing

How to apply:

For further information and to apply, please visit our careers page.

Closing date: 27 June 2025.

Embrace the Middle East provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability. If you require any support during the application or interview process, please let us know in your online response via the link above. To monitor diversity in our recruitment practices you will be invited to complete an anonymous Equality, Diversity and Inclusion questionnaire as part of the application process.

Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s safer recruitment policy.

Join our team at Guide Dogs
We’re looking for a motivated and skilled Statutory and Trusts Funding Officer to join our collaborative and forward-thinking team. If you have experience securing income from statutory, trusts, or lottery funders and are looking for a meaningful role where you can make a real impact, we’d love to hear from you.

 
In this role, you’ll be responsible for developing and managing funding relationships with statutory and lottery bodies and charitable trusts. You’ll work closely with colleagues across the organisation, from frontline service teams to senior leadership, to support the development of a strong funding pipeline that helps secure both in-year and multi-year grants.

To be successful, you’ll need to have experience in securing and managing funding from statutory or lottery sources, including multi-year grants. You should be confident in writing compelling proposals and clear, effective reports, with strong verbal and written communication skills. A keen eye for detail, the ability to manage competing priorities, and experience in monitoring and reporting on grants are also essential.

Why join us?
At Guide Dogs, we believe that everyone with sight loss should be able to live the life they choose. This role offers the chance to contribute to that mission in a practical and rewarding way. You’ll join a small, experienced team at a pivotal moment in our growth and at the beginning of our new organisational strategy, Forward Together.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

We value face-to-face collaboration, so while the role offers hybrid working, you’ll need to be able to travel to a Guide Dogs site one or two days per week.

Most team meetings take place in Reading or at our National Centre near Warwick, so being within reach of one of these locations is preferred.

For the complete list of essential and desirable criteria please view the job description attached to this advert. The Statutory and Trusts Marketing Officer is known at The Guide Dogs as Statutory Grants and Trusts Officer.

How to apply

Further details on the full role are attached below. When you are ready to apply, submit an online application form viaour careers website.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service. 

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

We have a strong Fundraising & Communications team with a clear strategy in place to achieve growth of voluntary income from £2.7m-£4.1m a year by 2028. We’re seeking an innovative and driven fundraiser to lead some of our less-developed areas of Fundraising to achieve the potential that we know that they have. This includes Major Gifts, Trust Fundraising and Legacies, and supporting our Service Delivery team to identify opportunities and submit Statutory tenders as appropriate.

In addition to leading on the strategic planning for growth in the areas outlined above, you’ll be confident in establishing relationships across the organisation, collating the data and information needed to ensure that Fundraisers are able to build an excellent case for support to take to their donors. You’ll also be excited about helping us to incorporate our clients’ lived experience of homelessness into our fundraising activity wherever possible.

You’ll report directly to the Director of Fundraising and Communications, acting as a leader within the Fundraising & Communications team.

Full job description can be found on our website

Salary: £51,939
Closing Date: Tuesday 1st July
Interview Date: Monday 7th July

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Are you passionate about supporting people experiencing homelessness and creating meaningful change? Do you want to be part of a compassionate, and forward-thinking team? Do you want to help us prove that better outcomes are possible with new ways of working? If so, we’d love to hear from you. 

At The Connection Community, we provide a safe and welcoming space where people can find respite from street homelessness, build social connections, and access vital support. Our multi-disciplinary team is dedicated to reducing the harms associated with rough sleeping, fostering inclusion, and empowering individuals to move towards stability and independent living.

We see relationships as the key tool for change. The Community team build relationships of trust and solidarity that will help people to access our comprehensive professional support network, including NHS health services, DWP benefits advisors, migration specialists, and drug and alcohol support teams – all offering their services inside The Community.

Together we are piloting a psychologically-informed, trauma-responsive model with an embedded specialist NHS psychology team. This means you’ll receive high-quality training, 1:1 consultations, and reflective practice to enhance your skills, and to support you and your team to pioneer best practice in homelessness services.

You will be managing a multi-disciplinary team that is dynamic, creative and focused on building trust through relationships. Supporting the team to identify, engage and provide harm minimisation whilst promoting a sense of belonging. Providing rapid interventions for new people who may not need the service, alongside offering sustained support for the people who need it most.

You will have substantial experience in delivering psychologically, gender and culturally informed service to people who are experiencing street homelessness.  You will be both strengths-based and solution-focused, maximising and developing partnerships internally and externally to enhance service provision.  You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embed coproduction

Full job description can be found on our website

Salary: £40,309
Closing Date: Friday 20th June
Interview Date: Friday 27th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

As our Befriending Service Coordinator, you will lead the further development and coordination of our befriending offer, working closely with volunteers and service users. Your work will help provide a supportive, connected service enabling those at risk of isolation to feel connected and engaged with others.

Our broader offer includes a range of services with tailored support through holistic understanding of those who seek our support. Please see our website for our range of services.

What you’ll do:

• Lead the delivery of our individually tailored befriending service, supporting clients to reconnect to community and reduce isolation.
• Work with the other teams to support your clients in accessing our wider services and support, including social activities.
• Build strong partnerships with local groups and services across health, social care and the voluntary sector.
• Use and support the team of existing befriending linked volunteers and develop further recruitment and training as needed.

Who you are:
You have experience working in older people services or the voluntary sector, and a deep understanding of the challenges faced by older people. You’re proactive, organised, and passionate about delivering person-centred support that makes a real difference.

Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people both through groups and as individuals. This is a unique chance to shape a growing service and improve the quality of life for older people in your community.

Closing date for applications: 30 June 2025 at 9am. Interview dates: week beginning 30 June 2025. 

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Communication and Resources Specialist in our Baby Friendly Initiative team.

In this role you will support the reach and impact of the programme across the UK. You will oversee production of all written materials and manage our digital presence and resources, including maintaining the website, elearning system and managing regular email newsletter mailings.

Collaborating with colleagues, you will ensure resources and training materials are accurate, up to date and appropriate for our health professional audience. Strong writing and communication skills are essential, as you will liaise with various stakeholders internally and externally.

You should have proven project management skills and the ability to meet tight deadlines.

Closing date: 9am, 3 July 2025.

Interview date:   w/c 14 July 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children. 

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Please note we may amend this statement according to the diversity within your team - please discuss this with your resourcing manager if you think this applies to you.  

An exciting opportunity has arisen for a Supporter Care Assistant to join the Fundraising Team .Your role is to be responsible for delivering excellent service to The Children's Trust’s supporters.

This role is not open to sponsorship.

Role Requirements

• Act as the first point of contact for general enquiries (both internal and external) received on a day- to-day basis.
• Confidently respond to phone calls and enquiries from supporters and the general public in a prompt, professional and friendly manner.
• Produce letters and e-mails in response to enquiries from supporters and the general public.
• Ensure the prompt and accurate recording of donations on the fundraising database, ThankQCRM
• Liaise with fundraisers concerning the coding of donations on the fundraising database.
• Produce thank you letters to supporters in a prompt timeframe.
• Liaise with the Finance department regarding donation coding and financial reconciliation.
• Add new supporter records to the fundraising database.
• Update existing supporter records on the fundraising database (i.e. changes of address).
• Update existing donation data on the fundraising database.

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.

You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.

On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.

You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.

You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.

You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.

We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.

Responsibilities

1. TSA Support Line

1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:

• All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
• You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
• You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
• You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
• You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
• You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
• You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
• Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
• You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
• You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
• You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.

1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.

1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels. 

1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.

1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.

2 Support, information and signposting

2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.

2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).

2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.

2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.

2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.

2 TSA events

2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.

2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.

4 Supporting health, social care and education professionals

4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.

4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.

Other requirements of the post

The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).

The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.

A DBS disclosure will be required prior to taking up post.

Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.

We’re looking for a highly organised and proactive individual with a proven track record of developing supporter acquisition campaigns across multiple channels such as paid search and social, email, telemarketing and offline channels.

Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to change the lives of those living with cancer.

The Individual Giving Senior Executive - Supporter Acquisition will be instrumental in the success of the Individual Giving team during ambitious growth plans, aimed at increasing income by over 60% in the next 5 years. You will be responsible for the delivery of core elements of the Supporter Acquisition programme, developing engaging communications / products and activity across multiple channels, such as paid search and social, email, telemarketing and offline channels. You will lead and deliver projects for the recruitment of new supporters to identify new audiences, optimise response, grow the supporter base and contribute to the lifetime value of supporters.

Please see full details in the job description.