Charity manager jobs

The Role
We are looking for a Supporter Care Administrator to provide outstanding support to our donors, supporters and members of the public, ensuring every enquiry, request and complaint is handled with professionalism, care and efficiency. Based within our Help Chapter, you'll play a key role in delivering an excellent customer experience, building supporter loyalty and helping us make a positive difference for deaf children and their families.
 
What you'll do

• Be the first point of contact for supporter enquiries via phone and email.
• Provide exceptional customer service, resolving requests promptly and professionally.
• Investigate and respond to complaints in a timely and compassionate manner.
• Maintain accurate records, including donations, Direct Debits and Gift Aid declarations.
• Work with colleagues, fundraising agencies and suppliers to resolve complex enquiries.
• Collaborate with your team to manage workloads, share insights and continuously improve supporter experiences.

 
What you'll need

• Experience delivering excellent customer service to members of the public.
• Strong communication skills, with the ability to respond clearly and professionally in writing and over the phone.
• Excellent organisational and administrative skills with a keen eye for detail.
• Experience using Microsoft Office applications and CRM/database systems.
• A proactive, positive approach and the ability to work well as part of a collaborative team.
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

 

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
 
 
Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.

To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
 
Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. 

The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

Job Title: Partnership Marketing Officer.

Reporting To: Partner Marketing Manager. 

Salary Range: £30,000 - £34,000.

Contract Type: Permanent.

Location: Hybrid – London. 

Hours/Days per week: 35 working hours per week, Monday – Friday, 9am – 5pm. 

About Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 26,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country. 

We‘re about fuller plates, fuller communities, and fuller lives. 

Purpose of the Role

Support the delivery of Felix’s partner marketing activity by coordinating campaigns, creating engaging content, managing partner communications, and ensuring smooth collaboration across fundraising, food and produce partnerships, communications, and digital teams.

Reporting into the Partner Marketing Manager, The Partner Marketing Officer will play a key supporting role in bringing partnerships to life through co-branded campaigns, storytelling, and marketing materials that strengthen relationships with corporate partners, increase brand visibility, and demonstrate the impact of Felix’s work.

This is an exciting opportunity to join an established and growing marketing team following the launch of our new brand, Felix, and help drive its growth through high-impact partner marketing campaigns.

This role is ideal for someone who is highly organised, creative, collaborative, and passionate about using marketing to support meaningful social impact.

You’ll play a key role in ensuring campaigns are delivered smoothly, creatively, accurately, and in line with brand standards.

Key Responsibilities

Campaign and Partner Marketing Support

• Coordinate day-to-day delivery of partner marketing activity across key corporate partnerships, food, produce, fundraising ensuring projects are delivered on time and to a high standard.
• Manage campaign timelines, approvals, and incoming requests to ensure smooth delivery
• Support the development of messaging frameworks and partnership communications tailored to different partner audiences and regional requirements.
• Coordinate with external agencies, freelancers, and internal stakeholders to deliver campaign assets, video content, and partnership materials.
• Coordinate filming and photography, including briefing and overseeing shoots
• Assist with the creation and rollout of co-branded marketing campaigns with corporate and food partners. 
• Help maintain consistency across all partner communications in line with Felix’s brand guidelines and messaging. 
• Support seasonal campaigns, awareness moments, and key partnership activations. 
• Assist in managing marketing requests from internal stakeholders and external partners.

Content Creation and Storytelling

• Develop partner marketing briefs and supporting assets for use across email, social media, digital, and campaign activity, working closely with the External Affairs teams who lead channel delivery. 
• Work collaboratively with the Content and Case Studies team and frontline charities to help shape capture and steer the development of impact stories, testimonials, and partner content that showcase the value of partner support. 
• Support the Brand, Communications, and Digital teams in producing partner-facing content and campaign assets. 
• Assist with briefing freelancers, designers, agencies, and video production suppliers where required. 
• Help coordinate the development of toolkits and co-branded materials for partners.
• Support the adaptation of content and messaging for regional and partner-specific audiences.

Internal Collaboration

• Act as a day-to-day contact for internal teams on partner marketing activity. 
• Support collaboration between the Food, Fundraising, Produce and External Affairs team to ensure joined-up delivery. 
• Coordinate internal approvals for marketing assets and communications. 
• Maintain organised records of campaign assets, partner materials, and marketing plans. 
• Contribute ideas and insights to improve partner engagement and campaign effectiveness.

Partner Relationship Support and Reporting

• Provide responsive and professional support to external partners on marketing-related requests. 
• Assist with campaign reporting, monitoring engagement and performance metrics. 
• Help gather campaign results, case studies, and impact data for internal reporting and partner stewardship. 
• Support budget tracking and administrative processes for partner marketing activity. 
• Monitor marketing activity and identify opportunities to increase partner visibility and engagement.
• Build strong working relationships with internal teams, external agencies, and corporate partners to support seamless campaign delivery.
• Champion brand consistency, ensuring accurate use of messaging, tone of voice, and visual identity

Essential

• Experience in a marketing, partnerships, communications, fundraising or fmcg support role.
• Strong written communication and copywriting skills and proofreading ability
• Excellent organisational skills with the ability to manage multiple projects and deadlines.
• Experience supporting marketing campaigns across digital and offline channels.
• Excellent attention to detail, ability to follow and impose brand guidelines, with a commitment to quality control
• Confident working collaboratively across teams and with external stakeholders.
• Excellent interpersonal and relationship management skills
• Ability to manage multiple partner accounts and priorities concurrently
• Passion for Felix’s mission and values. 

Recruitment timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Lead the launch of the UK's first Refugee Employment Marketplace and help transform how displaced people connect with jobs, employers and employment support. This is a remote, home-based role for candidates currently based in Wales. 

The Refugee Employment Network (REN) is the UK's national network dedicated exclusively to refugee employment. We bring together employers, charities, local authorities, government and refugee-led organisations to improve employment outcomes and create a more inclusive labour market.

About the role

We are seeking an experienced Digital Product Lead to lead the implementation, rollout and continuous improvement of the Refugee Employment Marketplace and wider digital systems across the Refugee Employment Network.

The Refugee Employment Marketplace is a digital platform connecting displaced people in the UK with jobs, employers and employment support.

Working closely with developers, partners and users, you will help ensure the Marketplace is successfully implemented, accessible, adopted and scaled across Wales and the wider REN network. This is a hands-on role combining digital product delivery, project management and user support.

Purpose of the Role

· Lead the implementation, rollout and continuous improvement of the Refugee Employment Marketplace.

· Ensure REN's digital platforms and systems are integrated, accessible, secure and aligned with organisational and user needs.

· Support the successful adoption of the Marketplace by employers, charities, local authorities, employment advisers and displaced people.

· Scale the impact of the Marketplace by connecting more displaced people with jobs, employers and employment support, while increasing employer engagement across the platform.

Key Responsibilities

1. Digital Product Development & Delivery

· Lead the implementation, customisation and continuous improvement of the Refugee Employment Marketplace to meet REN’s organisational goals and user needs.

· Work with external platform providers and developers to coordinate product delivery, customisation, timelines and ongoing improvements.

· Build and maintain project plans, documentation and delivery processes to support successful implementation and rollout.

· Coordinate platform testing, user feedback and troubleshooting to improve functionality, accessibility and user experience.

· Support the integration of REN’s wider digital systems, including website and CRM.

2. Co-design & Partnerships

· Convene and coordinate REN’s Digital Advisory Group to inform the design and continuous improvement of the Refugee Employment Marketplace.

· Facilitate focus groups, user testing and feedback sessions with refugees, employers, charities, local authorities and employment advisers to improve platform design, accessibility and user experience.

· Ensure experts by experience are meaningfully involved in shaping and testing the platform.

· Build strong relationships across REN’s network to support collaboration, learning and the growth of the Marketplace.

3. Platform Rollout, Training & User Support

· Lead the rollout and adoption of the Refugee Employment Marketplace across Wales and the wider REN network.

· Develop onboarding processes, training and guidance materials  to support effective use of the platform.

· Act as the first point of contact for user support, including account setup, login support, troubleshooting and user journey guidance.

4. CRM, Website & Digital Infrastructure Management

· Lead the scoping, procurement and implementation of a new CRM system, including developing the brief, managing the tender process and coordinating delivery with external providers.

· Oversee the integration and continuous improvement of REN’s website and wider digital systems to ensure they are connected, accessible and effective.

5. Data, Reporting & Digital Compliance

· Lead on data protection, GDPR compliance and digital security across REN’s digital platforms and systems.

· Maintain accurate, secure and effective data management practices, including user records, permissions and data quality.

6. Marketplace Growth, Sustainability & Impact

· Build relationships with employers, industry bodies and strategic partners to grow platform adoption, secure opportunities and strengthen the value proposition of the Marketplace.

· Support the matching of displaced talent to jobs, opportunities and employment support, including manual interventions where needed to improve outcomes and user experience.

· Track and report on employment outcomes, employer engagement and platform impact to inform growth, improvement and sustainability.

Person Specification

We recognise that candidates may bring transferable skills, professional expertise and lived experience from a range of sectors and backgrounds. We encourage applications from people who can demonstrate the skills, knowledge and potential to succeed in this role, even if they do not meet every requirement listed below.

We welcome experience gained through paid work, voluntary roles, community leadership or lived experience, in the UK or internationally.

Essential

Digital Product & Project Management

· Experience managing or supporting the development, implementation, rollout and continuous improvement of digital products, platforms or technology-enabled projects.

· Experience managing external developers, contractors or digital suppliers to deliver digital products or systems.

· Strong organisational and project management skills, with the ability to work independently, use initiative and manage competing priorities.

· Experience supporting the implementation and adoption of new digital products, platforms or systems.

Partnerships & Training

·Currently based in Wales, with the ability to build relationships and engage with employers, partners and stakeholders across the country.

·    Strong relationship-building skills, with experience developing partnerships and growing engagement with employers, charities, government or sector organisations to support the adoption and growth of a digital product, platform, project or service.

· Experience facilitating workshops, focus groups or training sessions to support the adoption of digital tools or systems, or equivalent transferable experience.

· Ability to communicate digital information clearly to non-technical audiences through training, onboarding and user support.

Digital Systems & User Support

· Experience developing, managing or supporting digital platforms, CRM systems, websites or other online tools.

· Experience providing day-to-day user support, including onboarding, troubleshooting and helping users to engage confidently with digital platforms.

· Understanding of user-centred design, accessibility and digital inclusion.

Data and Compliance

· Experience using data, analytics or reporting to inform digital improvements and decision-making.

· Understanding of GDPR, data protection and digital security best practice.

Values & Commitment

· Commitment to REN’s mission and passion for improving refugee employment outcomes, equity and inclusion.=

Desirable

· Lived experience as a refugee, asylum seeker, displaced person or migrant, or direct experience of the UK immigration or asylum system.

· Experience of CRM procurement, implementation or data migration.

· Knowledge of refugee employment barriers and the wider migration or asylum landscape in the UK.

Equity and inclusion at the Refugee Employment Network

The Refugee Employment Network values equity, diversity and inclusion in our workplace and we encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status, or socio-economic background.

We are committed to building a team that reflects the communities we work with. We particularly welcome applications from people who identify as experts by experience and recognise the valuable insight that lived experience of forced displacement, migration and the UK asylum and immigration system brings to our work. Please note that candidates must have the right to work in the UK.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the application or interview process unless they wish to do so.

How to apply

Application, CV and Cover Letter

To apply, please complete the application Type form by 5pm on Sunday, 9 August. You will be asked to upload your CV and a cover letter (no more than 2 pages) when completing the Typeform application. Link in the JD. 

In your cover letter, please outline how you meet the criteria listed above and how your experience is relevant to the role. We encourage you to apply even if you do not meet all the requirements listed in the person specification. We value experience from both paid and voluntary roles, in the UK or overseas, and encourage you to demonstrate your passion for the role, as well as the unique perspectives and skills you bring.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

We have an exciting opportunity for a Store Associate to join our friendly team at Barnardo's Coleraine Kid's Branch.

This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK. 

As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store. 

Store Location: Coleraine Kid's Branch, Unit 12, Old Court Market, Castlerock Road, Coleraine, BT51 3GZ.

Permanent: 7 hours

Some of the Key Responsibilities

• Excellent customer service
• Visual merchandising
• Helping to run the store when the Manager absent.
• Organising , pricing and steaming stock before going on the shop floor.
• Ensuring stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
• Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
• Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
• Actively encourage the public to donate saleable stock.
• Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.

Candidates must demonstrate on their application how they meet the following:

Essential

• Experience of working in customer service environment
• Experience of cash handling
• Experience of supervising staff/volunteers
• Experience of working on own initiative
• Experience of working in a fashion environment
• Previous work with basic IT, admin and figures

The full Job description and Person profile is attached to this advert. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic Access NI check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters, and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

About The Role

We are looking for a passionate and dedicated individual to join the Royal British Legion as a Poppy Appeal Manager for North West Scotland. This role offers a unique opportunity to coordinate all aspects of the award winning Poppy Appeal in your area, working closely with the National Poppy Appeal Manager to meet agreed income, expenditure, and contribution targets. You will manage relationships with local supporters, partners, and volunteers, ensuring they have the resources and support they need to maximise fundraising efforts and make a lasting impact.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this role, you’ll have the exciting opportunity to build and nurture corporate partnerships, working alongside a passionate team to achieve shared goals. Your relationship-building skills will ensure a positive experience for everyone involved, from volunteers to corporate partners, while representing the Royal British Legion in your local community and engaging with key stakeholders.

You’ll also be responsible for recruiting and inducting new Poppy Appeal Organisers, helping them thrive, and coordinating the Poppy Appeal launch, including fun PR and media activities. As a local representative of the Royal British Legion, you’ll keep stakeholders updated and play a key part in our outreach efforts. While there will be some evening and weekend work, we’re dedicated to ensuring that you maintain a healthy work-life balance.

This is a fantastic opportunity for someone who loves building relationships, planning events, and is passionate about supporting the Armed Forces community. While experience in financial management is helpful, it’s not essential, we’re really looking for someone who is committed to the cause and excited to connect with others.

At the Royal British Legion, we know the importance of flexibility, so we offer options like our 9-day fortnight while also considering other flexible working arrangements to suit your needs. We want you to feel supported in balancing work with life’s other joys!

You will be expected to travel regularly in the course of your work including regularly round North West Scotland. You will be contracted to your home address, where you will be expected to work, when not travelling. Occasional travel outside the county will be required, including overnight stays (typically 1–2 nights per year) to attend training or conferences.

Please be aware a full UK driving licence is required for this role.

Providing a supporting statement is optional. If you decide to include one, it’s a helpful way to show how your background, whether through previous roles or transferable skills that connects with the key parts of this role. You might want to highlight things like working with budgets, building positive relationships, and juggling multiple priorities. Please also note that due to the nature of this role, we do not expect leave to be taken during the months of October and November unless in exceptional circumstances.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays), increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Very generous pension contributions, with Employer contributions ranging from 6% to 10%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer.
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

APP is looking for an energetic, creative and engaging Community and Events Fundraiser to work with individuals and groups from all walks of life - building strong relationships with them so that APP is the charity they choose to fundraise for.

You will join a small but fast-growing charity with a dedicated and passionate team, committed to supporting women and families affected by severe postnatal mental illness.

We are looking for someone with experience of charity fundraising, who enjoys meeting people, building partnerships and creating opportunities through strong communication and relationship management. The successful candidate will help raise APP’s profile, strengthen supporter engagement and help the charity build a more diverse and sustainable income base.

The successful candidate will be warm, personable and someone who understands the importance of the small details – as well as flexible, resilient and prepared to manage a varied workload. APP offers home-based working with core hours and flexible start and finish times. A working pattern will be agreed with the successful candidate.

PERSON SPECIFICATION

Essential skills, qualities and experience:

● At least two years’ experience in a fundraising role within the charity sector.

● A proven track record of meeting income targets and growing a supporter base.

● Experience engaging and supporting a diverse range of fundraisers including individuals, schools, community groups, and businesses.

● Excellent interpersonal and communication skills, with the ability to inspire and motivate a wide range of supporters.

● Excellent organisational skills with the ability to manage multiple projects simultaneously and meet deadlines.

● Confident using a CRM database; experience with online fundraising platforms (e.g. JustGiving, Enthuse).

● Understanding of UK charity law, GDPR, and the Fundraising Regulator Code of Fundraising Practice.

● Passionate about health equality, social justice, and improving the lives of mothers and families.

● Ability to understand and maintain confidentiality.

● Ability to work both independently towards goals and as part of a team.

● Ability to prioritise workloads and have an organised, methodical approach.

Desirable skills, qualities and experience

● A willingness to raise awareness of PP.

● Experience of supporting community fundraisers in the area of mental health, or with issues relating to pregnancy, women and families.

● Awareness of, and knowledge of the issues faced by women and families affected by postpartum psychosis, bipolar disorder and perinatal mental illness.

● Experience of successful lone working, managing a diverse workload, and working with remote teams.

● An understanding of social media.

● Experience of updating websites.

● Experience of video call (e.g. Zoom, Microsoft TEAMS), Slack and web survey tools.

For more information please see the recruitment pack.

We are seeking a highly organised and proactive Administration Co-ordinator to support the effective operation of our charity. This role will play a key part in developing and a task management system that helps streamline processes, we envisage this platform utilizing AI to help maximise efficiency across the organisation. 
 
Working closely with the CEO and Business Development Co-ordinator and the Executive Support Officer.  The successful candidate will be part of the team providing  high-quality administrative support across the organization. 
 
This is an excellent opportunity for someone who enjoys improving systems, solving problems and providing exceptional administrative support within a purpose-driven organisation. 

 Key Responsibilities 

• Lead the implementation and administration of a task management platform. 

• Work with colleagues to develop processes and procedures within the platform to improve efficiency. 

• Support the exploration and integration of AI to enhance productivity and service delivery. 

• Coordinate and undertake a wide range of administrative tasks to support teams across the organisation. 

• Ensure administrative processes are delivered accurately, efficiently and in a timely manner. 

• Monitor and manage shared inboxes, responding to enquiries where appropriate and forwarding communications to relevant colleagues. 

• Deliver professional, empathetic and customer-focused responses to members of the public and stakeholders. 

• Handle sensitive communication with discretion and professionalism. 

• Maintain accurate records across organisational databases and CRM systems, including Zoho/Bigin. 

• Working with the Data Management and Insight Officer to carry out data cleansing etc. 

• Support compliance with data protection requirements and organisational policies. 

• Proofread external communications, checking grammar, spelling, formatting and functionality of hyperlinks prior to publication or distribution. 

• Process purchase orders and support the administration of invoices in line with organisational procedures. 

• Maintain accurate records relating to financial transactions as required. 
• Assisting with supplier set up.

· Undertake any other duties commensurate with the level of the role. 

This is a new role therefore the job description will change over time as the role develops.

Person Specification - Essential

• Significant experience in an administrative or business support role. 

• Experience of using task management platforms. 

• Experience of managing multiple priorities and meeting deadlines. 

• Experience of maintaining accurate records and databases. 

• Excellent organisational and time-management skills. 

• High level of accuracy and attention to detail. 

• Strong written and verbal communication skills. 

• Excellent customer service and relationship-building skills. 

• Confident user of Microsoft Office applications and digital systems. 

• Ability to learn new software and systems quickly. 

• Proactive, adaptable and self-motivated. 

• Able to work effectively in a remote environment. 

• Professional and dependable approach to work. 

• Able to handle sensitive and confidential information appropriately. 

• Empathetic and able to communicate effectively with people who may be experiencing challenging circumstances, including those affected by abuse. 

 Person Specification - Desirable 

• Experience of implementing or developing administrative systems or processes. 

• Experience of proofreading and quality-checking external communications. 

• Experience of using CRM systems, particularly Zoho or Bigin. 

• Experience of working within the charity, voluntary or not-for-profit sector. 

• Knowledge of AI-enabled productivity or workflow tools. 

• Understanding of safeguarding, equality, diversity and inclusion principles. 

Neo-Natal Support Worker 

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

This role covers the South West of London, including Chelsea & Westminster catchment area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Time off in Lieu

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes

• A recommend a friend recruitment bonus scheme

• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Harris Hill is delighted to be supporting a national cancer support charity in their search for a Corporate Partnerships Officer.

Epsom, Surrey (Hybrid) | Full Time | £35,000 per annum

This is a fantastic opportunity to join a growing and ambitious charity that provides life-changing support to people affected by cancer across the UK.

They are looking for a relationship-focused fundraiser to help drive the growth of their corporate partnerships programme. Working closely with the Director of Income Generation, Marketing and Communications, the successful candidate will support new business activity while managing and developing a portfolio of valued corporate partners.

This role offers the opportunity to work with a wide range of partners, create engaging partnership opportunities and contribute towards ambitious income growth plans. It would suit someone who enjoys building relationships, delivering excellent stewardship and helping corporate supporters maximise their impact.

Key Responsibilities

• Support the development of new corporate partnership opportunities.
• Manage and grow a portfolio of existing corporate partners.
• Deliver excellent stewardship and relationship management.
• Create compelling partnership proposals and presentations.

What They're Looking For

• Experience building and managing external relationships.
• A proactive and solutions-focused approach.
• Experience in fundraising, partnerships or account management would be advantageous.
• A genuine passion for supporting people affected by cancer.

The charity operates a hybrid working model, with regular attendance at their Epsom office and partner locations. Candidates should be based within London or the South East and able to travel as required.

Apply to Hannah at Harris Hill onto learn more and get the full job pack. Rolling recruitment

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics

The National Lottery Community Fund is looking for a proactive and detail-driven Facilities Officer to join our dynamic Workplace Facilities team. Based in our Birmingham office, this role offers the chance to make a real impact, not just locally, but across our network of 10 offices throughout the UK. You’ll be part of a collaborative team of seven, spread across London, Birmingham, and Newcastle, working together to ensure our spaces are safe, efficient, and welcoming. While your home base will be Birmingham, you’ll also have the opportunity to support and occasionally visit other offices. If you enjoy a varied role combining health and safety compliance, building management, environmental support and hands-on facilities support, this could be the perfect fit for you.

Key Responsibilities

• Supporting Health and Safety: Collaborate with the Health and Safety team to ensure a safe working environment for all colleagues—whether in the office, out in the community, or working from home.
• Data Management and Reporting: Collect and analyse health and safety data, identify trends, and provide insightful reports to the Facilities Manager to support continuous improvement.
• Intranet Content Management: Maintain and update the Workplace Facilities and Health & Safety intranet pages to ensure content is accurate, accessible, and relevant.
• Property Issue Resolution: Act as a point of contact for property-related concerns, liaising proactively with building managers and contractors to resolve issues efficiently.
• Sustainability Support: Assist in advancing the Fund’s commitment to achieving net zero by working closely with the Facilities Manager and Environmental officer.
• Office Environment and Support: Help ensure the Birmingham office remains a welcoming and well-maintained space by monitoring stock levels and supporting the Facilities Assistant with meeting room setups and requests.

The ideal candidate will bring passion, commitment, and enthusiasm to delivering high-quality facilities support. Strong verbal and written communication skills are essential, along with the confidence to identify and suggest improvements across both facilities operations and health and safety practices.

Previous experience in a facilities role, particularly supporting a hybrid workforce of around 800 staff, would be highly beneficial.

There will be a requirement to be in the Birmingham office at least twice a week.

Interview Details:

• Date: 29th and 30th July 2026

• Format: In Person

• Location: Birmingham

For an informal discussion about the role, please contact the recruitment team 

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential criteria

• Excellent organisational and problem-solving skills and ability to manage and prioritise a diverse workload.
• NEBOSH or IOSH qualified
• Ability to analyse data and produce clear and concise reports
• Ability to work as a key team player, comfortable with liaising with numerous people across different departments internally.
• Excellent communication skills both verbally and written.

Desirable criteria

• Knowledge of using and creating PowerBi dashboards to analyse data
• Positive attitude to continuous improvement and the changes required to make it happen.
• Ability to confidently engage with building managers and contractors in relation to both Facilities and environmental matters.

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

At Woodgreen, we're passionate about helping pets and their people and we're looking for an experienced People Systems & Reward Specialist to join our People Team on a 12-month fixed-term basis, providing maternity cover for a key role at the heart of our people operations.

This is an exciting opportunity for someone who enjoys combining systems, data, payroll and reward expertise to deliver an excellent colleague experience and support organisational decision-making.Reporting to the Head of People, you will lead the day-to-day management of our people systems, payroll and reward activities, ensuring our employees are paid accurately and on time while providing valuable workforce insight to support strategic decision-making.

Acting as the subject matter expert for our People systems, you will help us to maintain high-quality workforce data, optimise processes and ensure an excellent user experience for employees, volunteers and managers.  You will work closely with colleagues across the organisation and will also support the development and administration of our reward and benefits offer, helping Woodgreen remain an attractive and engaging place to work and volunteer.

You will;

• Lead the delivery of Woodgreen's monthly payroll process through our outsourced payroll provider.
• Act as system owner and superuser for our People systems, ensuring data accuracy, compliance and continuous improvement.
• Produce workforce reports, dashboards and insights that support evidence-based decision making.
• Maintain and develop reward and benefits processes, ensuring colleagues receive a positive and seamless experience.
• Manage relationships with payroll, pension and benefits providers.
• Support process improvements, automation and system enhancements.
• Ensure compliance with payroll, pensions, data protection and employment-related requirements.
• Provide guidance and support to managers and colleagues on system use and people data.

Our successful candidate will be someone who can combine strong technical expertise with excellent stakeholder management skills.  So if you are passionate about data, systems, payroll and reward and have;

• Significant experience managing or supporting payroll processes.
• Experience working with HR and people systems, including CIPHR or similar HRIS platforms..
• Excellent data analysis and reporting skills.
• Advanced Excel capability and confidence working with complex data.
• Strong understanding of payroll legislation and statutory requirements.
• A proactive approach to problem solving and continuous improvement.
• The ability to build positive working relationships across a wide range of stakeholders.
• A high level of accuracy, attention to detail and discretion.

We would love to hear from you!

You'll be joining a supportive and ambitious People Team at an exciting point in our journey. This role offers the opportunity to make a real impact through systems, insight and continuous improvement while helping us create a great experience for our employees and volunteers.

This is a full time hybrid position working 37.5 hours per week.  It is expected that the successful candidate will spend approximately 1 - 2 days per week at our Godmanchester site depending on business need.

The starting salary for this position is £29,739 - £33,043 per annum depending on experience. This is complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Enhanced parental leave (subject to qualifying period)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

The Operations Officer is a pivotal member of the team who will support the organisation to run its activities efficiently and effectively. As part of a small team, you will work collaboratively with most of the charity’s functions but in particular provide regular support to the SMT, finance, HR and fundraising teams.

Who we are:

WasteAid is an international non-governmental organisation that works in low and middle-income countries to implement environmental and economic empowerment programmes, focusing on support to nascent green businesses and grassroots entrepreneurs. The work improves the livelihoods of some of the poorest and most marginalised, promotes circular economy innovation and contributes to a cleaner and healthier future for all.

Our programmes focus predominantly on the reduction of plastic, organic, textile and e-waste pollution in areas of the world that have no formal waste management systems.

The organisation promotes and shares locally appropriate, evidence based inclusive practices, supporting and empowering others to take positive action. We partner with public, private and community-based organisations in countries where the lack of waste management systems is harming the environment, economy and society. We achieve our goals through our 3 flagship programmes:

- Our Wastepreneur programme for those individuals and micro businesses trying to make a living within the circular economy and make a difference in their communities.

- The WasteAid Circular Economy Network which brings together national stakeholders, local authorities and the private sector to tackle local waste challenges through networking, training, infrastructure support and innovation challenges.

- First Step Resource Management Programmes focus on a whole system approach to divert waste from landfill supporting community behaviour change, basic infrastructure, collector group training and end market development.

The organisation is just over 10 years old and has enjoyed sustainable growth with an annual budget this year of circa £1.2 million. It is a dynamic organisation with an international team who work in a supportive and collegial environment.

WasteAid currently implements programmes in The Gambia, India, South Africa and Uganda.

Purpose of Role

The Operations Officer is a varied role that helps keep the charity’s different functions running smoothly. Working closely with a small team a typical day can be a combination of regular tasks involving prompt and careful handling of incoming communications by email, post and telephone call, responding to invoices or payment requests and preparation of letters, contracts or reports. Other tasks such as recruitment support, staff onboarding, events and travel planning are less routine but may be part of your day as and when they occur.

Team co-ordinating

· Manage calendars and appointments, scheduling team meetings, appointments and events.

· Co-ordinate travel plans including booking transport, accommodation and supporting visa application processes.

· Attend quarterly Board meetings, taking minutes.

· Assist in the preparation and distribution of Board materials.

· Track charity assets and equipment, liaising with outsourced IT support as necessary.

HR Support

· Lead on fulfilment of recruitment campaigns, organising the recruitment pack, placing job adverts, handling applications, arranging interviews and tests.

· Issue contracts, contract variations, ensure signed records and references are filed.

· Prepare the induction of new joiners including introductory meetings and issuing equipment.

· Storing safeguarding records.

· Administer the charity’s HR filing system on SharePoint and the online HR management system.

· Keeping the charity organogram and staff profiles up to date.

· Logistic support for leavers, arranging collection of equipment.

Fundraising

· Work with fundraising colleagues to ensure that incoming communication is routed appropriately or responded to.

· Update records in the charity’s CRM system.

· Print and post written appeal letters.

· Logistics support for fundraising events, charity attendance at conferences, award ceremonies and trade fares.

Finance

· Handle incoming invoices and payment requests, obtaining authorisation from budget holders.

· Manage staff prepayment cards, topping up funds, issuing new cards and cancelling leavers’ cards.

· Prepare a bi-weekly payment run for international payments.

· Support the SMT with expense claims.

· Update the charity’s finance systems and file financial documents in SharePoint.

· Prepare Gift Aid claims, including utilising the charity’s CRM function.

Administration

· Manage personal and shared email accounts.

· Monitor and route incoming post.

· Answer incoming telephone calls, arranging a rota basis with colleagues.

· Preparing and issuing contracts, letters, reports or similar for signatures, including by Docusign.

· Keep all information confidential and comply with data protection and ethics legislation, including being up to date with GDPR requirements.

Other

· Ad-hoc procurement of goods or services as and when required.

· Comply with the charity’s policies and procedures.

· Occasional travel to charity meetings or events is required. Travel outside of the UK is unlikely.

· Any other reasonable duties as required.

Person Specification

Skills & Experience

This listing represents the full and ideal picture of the role. It is likely that not every strong candidate will be able to demonstrate all the listed attributes. If you feel that you can meet most of these qualifications, we encourage you to apply and give some thought as to how you might acquire any other necessary experience/skills after joining WasteAid.

Essential

· Experience in an administrative, operations, finance, HR or team coordination role.

· Excellent organisational skills and ability to manage competing priorities.

· Strong written and verbal communication skills.

· Good working knowledge of Microsoft Office, especially Outlook, Word, Excel and SharePoint.

· Ability to handle confidential information appropriately.

· Strong attention to detail.

· Comfortable working remotely and collaboratively with a small team.

Desirable

· Experience in a charity, NGO or international development organisation.

· Experience using CRM, HR or finance systems.

· Experience supporting recruitment, onboarding or governance processes.

· Understanding of Gift Aid, safeguarding administration or GDPR.

· Interest in waste management, circular economy, climate, environment or international development.

Personal Attributes

· A self-starter, enthusiastic, reliable and professional.

· Can-do attitude, taking a ‘hands-on’ approach to getting things done.

· Enjoys individual, team and collaborative working.

· Ability to work flexibly and know how to prioritise workload.

· Demonstrates a consistent high standard of work and attention to detail.

· Willingness to learn, confident to make improvement suggestions.

· Works with honesty and integrity and is aligned with WasteAid’s values.

This is a brilliant opportunity for a self-starter who thrives on identifying and winning new business and helping to create meaningful partnerships in the community. We are looking for a motivated and experienced Corporate and Community Partnerships Fundraiser to join us on a three-month contract.

Reporting to the Head of Fundraising, you will lead prospect research and outreach across NHS Barking, Havering & Redbridge procurement suppliers, local community businesses and key corporate partnerships sectors for hospital fundraising. You will develop compelling partnership propositions and engagement materials, identify key stakeholders within target organisations, and progress prospects through to confirmed meetings. 

What You’ll Do 

1. Conduct thorough prospect research across NHS BHRUT procurement suppliers, local businesses and priority sectors to build a strong and accurate pipeline of prospective corporate and community partners in our new CRM, Beacon.

2. Create a corporate partnership fundraising deck for prospects that brings to life all the ways businesses can get involved, from social value opportunities, do your own fundraising and challenge events, sponsorship opportunities, to volunteering and in-kind support. This will need to be compelling and can be tailored for NHS procurement suppliers and aligned to the charity’s strategic goals.

3. Develop a corporate volunteering opportunities deck, ready to share with prospective and current partners. 

4. Identify key stakeholders within target prospect organisations and make proactive outreach to arrange prospect meetings between corporate contacts and the Head of Fundraising, to support the charity’s income growth ambitions.

Who We’re Looking For 

You’ll bring energy, creativity and confidence to this role. You’re the kind of person who: 

1. Is self-motivated by winning new business and identifying and building long-term, high-value partnerships. 

2. Is a confident relationship-builder who brings curiosity, creativity and a proactive mindset to identifying new opportunities. 

3. Is passionate about the work of hospital charities and the difference they make to patients and staff.

Essential Experience & Skills 

1. Proven, strong experience in corporate partnerships or business development, with a strong track record of generating income. 

2. Experience developing compelling proposals and conducting high-quality prospect research. 

3. Excellent communication, organisational and influencing skills, with strong attention to detail. 

4. Comfortable working fully remotely and managing your own time effectively. 

To apply, please submit your CV and a cover letter of no more that two A4 pages. 

As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.

Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve.

What You'll Be Doing

Trusts and Foundations Fundraising:

• Research and identify prospective trusts, foundations and grant-making organisations
• Develop and submit compelling funding applications and supporting documentation
• Maintain a robust pipeline of funding opportunities up to 6 figures, supporting on 7 figure opportunities
• Work with internal teams to gather information, budgets and impact data for applications
• Achieve agreed income targets and key performance indicators
• Monitor application deadlines and funding renewal opportunities

Relationship Management:

• Build and maintain positive relationships with trust and foundation funders
• Prepare funding reports and stewardship communications for existing funders
• Support funder visits, meetings and engagement opportunities
• Maintain accurate records within CRM systems

What We're Looking For

Essential Experience:

• Experience of researching and applying to charitable trusts, foundations or grant-making organisations
• Experience of writing compelling funding applications, reports or proposals
• Experience of applying to statutory sources
• Experience of managing multiple projects, deadlines and competing priorities
• Experience of CRM systems - Raisers Edge and Beacon
• Evidence of continuing professional development relevant to fundraising

Essential Skills:

• Excellent written communication and proposal writing skills
• Strong attention to detail and accuracy
• Ability to interpret and present complex information clearly and persuasively
• Strong research and analytical skills
• Self-motivated with ability to work independently and as part of a team

Desirable:

• Experience of securing five-figure and six-figure grants
• Experience of working within the charity sector
• Knowledge of trust and foundation fundraising best practice

Working Arrangements

37.5 hours per week. Hybrid working with attendance in Midlands office as required and occasional travel to meetings and events.

Disclosure and Barring Service (DBS) checking may be necessary for this role.

Ready to Make a Difference?

If you're passionate about securing funding that transforms children's lives and want to advance your career with a leading charity, we'd love to hear from you. Apply now to join our mission of changing lives every day.