167 Commissioned services manager jobs in Schools

The role

 At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.

 To lead and grow Cruse’s community fundraising and events programme, maximising income from existing activities/events while developing new fundraising opportunities. The postholder will take ownership of event planning and delivery, supporter engagement and volunteer and Branch fundraising coordination, helping to increase unrestricted income. This role is responsible for the planning and delivery of major events such as Cruse walks, whilst also creating new fundraising events for supporters to engage with us.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered. 

The closing date for applications is 2 October 2026 with interviews taking place week commencing 12 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 12 October 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Job Title: Independent Services Manager

Contract: Permanent

Hours: 25 hours per week

Salary: £22,857– £24,286 per annum (£32,000 - 34,000 FTE)

Location: Home based

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Voice

Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state

We support children and young people from birth to independence, creating a change that lasts a lifetime.

About the Independent Service Manager role

We are looking for an experienced professional to manage our England wide service for complaints under the Children Act (1989) and Independent Person service for Secure Accommodation Reviews for children placed in secure children’s home under section 25 of the Children Act (1989).

The role will be responsible for the delivery of this national service managing a group of committed and dedicated associate Independent Persons, as well as managing the relationships with our commissioning authorities.You will have the credibility to work at a management level, and the skills and experience in the sector to support and manage people, relationships with commissioners whilst maintaining high standards of professional practice.

We want a leader who will build and develop our team of associate Independent Persons who act as Investigating Officers, Independent Persons, Stage 3 Panel chairs and panel members for Children Act (1989) complaints against local authorities, and Independent Persons for Secure Accommodation Reviews.

The post holder will be responsible for ensuring excellent service delivery that meets internal and external performance measures.They will hold responsibility for quality assuring work undertaken via contact with Independent Persons and scrutiny of investigation reports.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.

This post will be home based (with access to our attractive Central London offices for those who wish to do so).

The post holder may on occasion be asked to travel within England as part of contract management or to attend staff and management events in London.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 21st September 2026

Interview Date: 29th September 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

2026 Coram Voice - Registered charity no: 1046207

Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.

For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.

Do you want to make a difference and help us achieve our vision?

The Marketing Manager will lead activity that grows awareness of our charity, our social enterprises/ retail arm, and our fundraising work. The role will develop and deliver clear, compelling marketing that strengthens our brand, reaching new audiences, and inspires people to connect with our mission.

Working closely with colleagues across the Trust, the postholder will shape and implement marketing that supports fundraising and social enterprise growth. They will use insight, creativity and storytelling to bring our purpose to life, create products that land and champion consistent, audience-focused marketing across all channels.

As a key leader within the Communication and Marketing team, this role will provide strategic marketing expertise, contributing to department strategy, planning and decision-making.

Main Responsibilities

• Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
• Plan and deliver integrated campaigns across digital, print, social media, and in-person environment.
• Use audience insight and market analysis to develop fundraising products and identify opportunities for growth and engagement.
• Work collaboratively across teams to ensure consistent messaging and strong brand use.
• This role will lead specific projects and will be expected to understand how to motivate project teams well and deliver high quality results in a timely manner.

Knowledge & Experience

• Proven experience as a Marketing Manager or similar, ideally within a charity, social enterprise, or values-driven organisation.
• Experience of product development for fundraising.
• Strong understanding of digital marketing, analytics, and audience-focused content creation.
• Experience delivering integrated campaigns that drive awareness and engagement.
• Knowledge of brand development and how to maintain consistent messaging across channels.

Personal Attributes & Key Competencies

• Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
• Creative thinker with a strategic mindset and strong problem‑solving abilities.
• Organised and proactive, able to manage multiple projects and deadlines.
• Collaborative, with the ability to work confidently across teams and build strong relationships.
• Data‑informed, comfortable using insight to shape decisions and improve performance.
• Calm under pressure, with a positive, solutions‑focused approach.
• Commitment to diversity and anti-oppressive practice in all areas of work.
• Self-motivation, able to prioritise workload and operate without close guidance from a manager.
• A high degree of tact and diplomacy.

Position: Marketing Manager

Responsible to: Head of Communications and Marketing

Location: Hybrid with at least one day per week based at one of our communities. Candidates will need to live within easy commuting distance of Delrow (near Watford), St Albans, Grange Village and Oaklands Park (Newnham on Severn), Taurus Crafts (Lydney), Stourbridge, Croft (Malton), Botton Village (near Whitby) or Larchfield (near Middlesbrough).

Hours: 37.5 hours per week, Monday - Friday.

Salary: £38,110 - £42,230 per annum, dependent on skills and experience.

Annual Leave and Benefits: 

• 28 days paid annual leave plus statutory bank holidays
• The option to buy and sell annual leave
• Company sick pay after one month starting at 4 weeks and increasing to 12 weeks with service
• Life Cover for all employees
• Pension scheme
• Employee Assistance Program
• Blue Light Card

We are looking for an experienced Manager to start as soon as possible.  The appointee will manage two training Hubs which deliver skills development sessions for adults with intellectual (learning) disability. 

We invite applications from qualified an experienced trainers/teachers who have worked with young adults (16 – 24) and/or adults (25+), and who have at least 2 years’ experience of managing Staff teams. This post involves the management of a dual Staff team of up to 16 incorporating employees, volunteers and students on practice-based placement (graduate and undergraduate). We are not shortlisting applicants with backgrounds in care services e.g. domiciliary, PAs, independent living, residential, nursing or wider healthcare because we do not deliver any personal care services.

Journey Enterprises is an award-winning regional charity providing training services for adults with intellectual (learning disability). These services develop work skills, our principal focus, and independent living skills.  We have four sites in the north east and the Post Holder will be responsible for our Acomb and Blyth sites. He/she will be overseeing the relocation of our Acomb site over the coming 18  -24 months. 

Our service hosts 160 adults weekly aged 18 – 84 years, 60 of these at our Acomb and Blyth sites.  All the adults we support have conditions from birth impacting cognitive development e.g. Down’s Syndrome, Williams, Prader-Willi, Sotos and Smith Magenis.

Essential Qualifications & Experience

• Training/teaching qualification and experience (young adults or adults): please note that we are not recruiting primary or lower secondary practitioners
• Willingness to work towards NVQ5 in Health & Social Care as required by the Health & Social Care Act and our local authority contracts
• 2+ years’ experience managing Staff Teams including delivery of Support/Supervision, Appraisal, Disciplinaries/Grievances and Practice-Based Observations
• Experience delivering Staff training sessions (in service)
• Experience managing a devolved budget and understanding of basic management accounting
• Enhanced DBS with full barring check (Adult Services): applicants must be on the DBS Update Service

Desirable Qualifications & Experience

• Disability-specialist training
• Experience delivering grant-aided programmes
• Experience working with volunteers or volunteering
• Experience supervising undergraduate or graduate students

Terms and Conditions

Contracts are offered on a permanent basis.

Employees are provided with 36 days leave/annum pro rata, a contributory pension scheme, a healthcare package, holiday buy-back scheme, length of service holiday accrual scheme, Cycle2Work Scheme, Salary and a Journey promotional items welcome pack. Staff are also offered discounted lunches and free refreshments.

Being part of this essential service is rewarding and positively life-changing for everyone involved. If you are a values-driven person and are looking for a new challenge with a progressive organisation, then we would love to hear from you.

Our multiple on-site Learning Disability Supported Living teams provide 24-hour support in a variety of locations across Oldham. We offer bespoke packages to people with a learning and/or physical disability and enduring mental health problems either in a small, shared home or a larger property where residents live within self-contained accommodation. We work with individuals in a person-centred way, enabling them to maintain a safe and healthy lifestyle.

We are looking for caring, creative, energetic people to join our team. People with integrity and a drive to learn and further their own capabilities, contributing in turn to an outstanding service delivered alongside their colleagues.

Role/Job Title: Accommodation and Community Services Lead – Care Services (Kent)
Location: Cornford Lane, Pembury, TN2 4QU [hybrid working with regular travel across our services. A visible leadership presence within services is an important part of this role]
Mileage expenses will be paid for travel to locations away from your main workplace, in accordance with the organisation's mileage policy.

Hours:  37 hours per week (Monday – Friday)
Salary: £40,000 - £45,000 per annum (dependent on experience)

Closing date for applications: Tuesday 29th September 2026
Please note that we may close this vacancy before the advertised closing date should we receive sufficient suitable applications. We encourage you to submit your application at the earliest opportunity.

Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.

Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.

Lead high-quality services. Develop great managers. Make a lasting difference.
Aspens is entering an exciting new chapter. Following a recent organisational restructure, we've strengthened the way we deliver care, creating an even more effective, responsive and sustainable model of support for the people we support.

As part of this transformation, we've created new opportunities to join our leadership team - roles that didn't previously exist. We're looking for an experienced social care leader to join Aspens as our Accommodation & Community Services Lead - Kent, providing operational leadership across a portfolio of residential, supported living and outreach services.

Reporting to the Head of Kent, you'll provide leadership and support to our Service Managers, driving service quality, safeguarding, performance, compliance and continuous improvement across the area.

There is also the opportunity within the role to support the strategic development of service provision across Kent

This is a senior operational role for someone who is ready to take the next step from a Registered Manager, Home Manager, Deputy Manager, Operations Manager or similar multi-service leadership position.

This is an opportunity to make a real impact - shaping the future of our services, inspiring high-performing teams, and ensuring every person we support receives exceptional care, regardless of where they live or who is supporting them.

If you're ready to shape the future of social care and be part of an ambitious organisation dedicated to improving lives, we'd love to hear from you. Join us and help lead the next stage of the Aspens journey.

About the Role:
Reporting to the Head of Kent, you'll provide leadership and oversight across a portfolio of community services, ensuring they are safe, high quality, financially sustainable and fully compliant with regulatory requirements.

Working closely with Service Managers, you'll drive continuous improvement, champion Positive Behaviour Support (PBS), lead on safeguarding and quality assurance, and help shape the future development of services across the region.

What You'll Be Doing:

• Lead and support Service Managers across residential, supported living and outreach services.
• Drive operational excellence, ensuring services consistently deliver outstanding outcomes.
• Promote person-centred, strengths-based and neuro-affirming practice.
• Lead on safeguarding, risk management and quality assurance.
• Support services through CQC inspections and continuous improvement initiatives.
• Monitor performance, budgets and service quality across multiple locations.
• Build positive relationships with commissioners, regulators and external stakeholders.
• Contribute to service development, sustainability and future growth opportunities.
• Foster a positive, inclusive culture where colleagues feel empowered to succeed.

About You:

You'll be an experienced leader within adult social care who enjoys supporting others to thrive and is passionate about delivering exceptional services.

You'll bring:

• A Level 5 Leadership & Management qualification in Health & Social Care (or equivalent experience).
• Significant experience managing regulated community services.
• Experience leading managers across multiple locations.
• Strong knowledge of CQC standards, safeguarding and relevant legislation.
• Experience managing budgets and service performance.
• Excellent leadership, communication and decision-making skills.
• A passion for person-centred, rights-based support and continuous improvement.
• An understanding of autism, learning disabilities, mental health and Positive Behaviour Support.

What We Offer:

· Comprehensive paid training and excellent career progression opportunities, including recognised qualifications in health and social care

· Paid DBS check

· Flexible work arrangements, with the option to take on additional bank shifts

· Nest Pension and Death in Service benefit

· Access to a dedicated Employee Assistance Programme and Mental Health First Aiders

· Blue Light Card discounts

· 20% discount at Aspens High Street Stores for all staff

· Discounted staff menu available at the Bluebell Café (Pembury)

· Refer a Friend scheme - earn up to £250 for every successful referral

· Employee recognition programmes, including ‘Employee of the Month’

Apply now and one of our team members will reach out to discuss the role further.

If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need

Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.

About the role 

This is an exciting opportunity to join Women and Girls Network's Senior Leadership Team and lead two of our most impactful service areas: the Intersectional and Anti-Oppressive (IOS) Team and the Criminal Justice and Violence Against Women & Girls (CJS, VAWG) Team. 

As Head of Services, you will play a vital role in shaping and driving services that support women and girls affected by gender-based violence, ensuring they receive empowering, trauma-informed and culturally responsive support. You will lead with a strong commitment to feminist, anti-racist and anti-oppressive values, ensuring that the voices and experiences of survivors remain at the heart of everything we do. 

Working closely with the Director of Services and senior colleagues, you will provide strategic leadership across a diverse portfolio of services, strengthening partnerships, influencing systems and championing innovative approaches that remove barriers and improve outcomes for women facing multiple disadvantages. This is a unique opportunity for an experienced leader to make a lasting impact, both within our organisation and across the wider VAWG sector.

Job description 

As the Head of Services, you will:

• Lead and inspire the IOS and CJS, VAWG teams, providing strategic direction and oversight to ensure services are accessible, high-quality, survivor-centred and aligned with WGN's feminist values and vision.
• Champion intersectional and anti-oppressive practice, ensuring services are responsive to the diverse experiences of women and girls, particularly those from Black and Global Majority communities and others facing systemic barriers.
• Drive excellence in service delivery, safeguarding and quality assurance, ensuring robust risk management and compliance while creating environments where survivors can heal, recover and thrive.
• Lead, support and develop Service Managers, fostering a culture of collaboration, wellbeing, accountability and continuous learning that enables staff to deliver their best work.
• Build influential partnerships across statutory, voluntary and community sectors, strengthening pathways for survivors and ensuring WGN's expertise informs local, regional and national responses to violence against women and girls.  
• Use insight, evidence and survivor feedback to evaluate impact, drive innovation and shape the future development of services, ensuring they continue to meet emerging need and deliver meaningful change.
• Represent WGN as a sector leader, advocating for systemic change and helping to create a society where all women and girls can live free from violence, inequality and discrimination.

Supporting Statement Guidance

Your supporting statement should clearly demonstrate how your experience, knowledge, skills, and qualifications meet the requirements of the role. Please address the key criteria outlined in the Job Description and Person Specification, providing specific examples of achievements and responsibilities that evidence your suitability for the position.

Focus on relevant professional experience, transferable skills, and the impact of your work. Where possible, use concise examples to illustrate how you have successfully applied these skills in practice.

The supporting statement should be no more than 500 words and should complement, rather than repeat, the information contained in your CV or application form.

Closing date and interviews

This vacancy will close at 9am on Monday 28 September 2026. Interviews will take place shortly thereafter, and shortlisted candidates will be notified of the arrangements.

We encourage early applications, as we reserve the right to close the vacancy before the advertised closing date should we receive a high volume of applications or identify a suitable candidate.

The selection process will consist of two interview stages and a role-related assessment task. Interviews may be conducted either in person or remotely, depending on panel availability and logistical requirements, and may involve a combination of both formats throughout the process. Candidates invited to participate will receive full details of each stage, including the assessment task and interview arrangements, in advance.

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Commitment to Equity and Inclusion

We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.

WGN is an equal opportunities employer.

Exemption

This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.

About Action for Pulmonary Fibrosis

Action for Pulmonary Fibrosis is a UK charity. We bring people together to drive change so that everyone affected by pulmonary fibrosis can live well for longer.

We provide support, information and education, raise awareness, campaign for better diagnosis and care, and invest in research. Our strategy, For Every Breath, Every Journey, Every Future, is shaped by lived experience and supported by stronger organisational foundations and sustainable income.

The role

Reporting directly to the Chief Executive, you will lead APF's communications, marketing and engagement function. You will turn organisational priorities into an integrated plan, set clear standards and measures, advise senior leaders and ensure that marketing, media, content, digital and internal communications work together.

You will lead three managers: the Senior Marketing and Communications Manager, the Press, PR and Stories Manager, and the Communications Operations and Engagement Manager. The Digital Marketing Coordinator will report to the Senior Marketing and Communications Manager. This structure gives you the scope to shape the whole function while delegating specialist delivery clearly.

Your early work will include establishing the team operating model and annual plan, moving PF Together to quarterly publication, strengthening email marketing, leading a complete website content rewrite, creating clearer supporter journeys and building a proactive media and story pipeline. You will also work closely with fundraising so that strong propositions and campaigns reach the right audiences and contribute to acquisition, retention and income growth.

The role will lead APF's approach to communications data, performance reporting and responsible use of AI and connected systems. Human judgement, data protection and information security will remain central to how these tools are used.

Mind In Enfield and Barnet combines over 50 years of experience to improve peoples mental health in Enfield, Barnet and beyond. We are led by lived experience and driven by a passion to support and protect people’s mental health in ways that they want.

The Head of Families and Children’s Services will provide senior leadership and strategic direction across services that support families, parents, children, and young people. The role will ensure delivery of high-quality, evidence-based interventions that promote wellbeing, strengthen family resilience, and safeguard vulnerable children.

This postholder will oversee Perinatal Coaching, Crisis Outreach, Family Hubs, and Parenting Programs, embedding a culture of excellence, innovation, and partnership working to achieve meaningful outcomes for families.

This is a part-time position across 21 hours per week, (Monday to Friday 9-5).

Based at Head Office in Fore Street, Edmonton N9 0PD

Please see full attached job description.

BASED IN SWINDON

NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.

This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS. Interview date will be confirmed with the applicant

We are currently looking for a Senior Service Manager to oversee safe houses based in Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.

In the role you will:

· Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.

· Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.

· Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.

· Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives. What we are looking for: · Proven experience in team management and compliance within a care or support setting.

· Strong knowledge of Health & Safety, safeguarding, and quality frameworks.

· Excellent communication, organisational, and IT skills.

· Experience in modern slavery support is desirable, but not essential as training will be provided.

Closing date: Thursday, 15 October 2026 at 10am

Interview Date: TBC

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This role is a subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Closing Date: 27th September 2026

Interview Date: 8th October 2026

Corporate Band E

Salary : £38,413 rising to £39,908  in year two, subject to achieving objectives

Hours: Full Time, 37.5 hours

Fixed Term: 2 years until 31st December 2028, covering a secondment

Hybrid working with multi-site working from home and across both sites, Selly Park and Erdington

 About the role

 We are recruiting a Communications and Marketing Manager to support income growth through the delivery of Birmingham Hospice's income generation communications and marketing activity.

 This is a two-year, fixed-term post covering a secondment – a genuine opportunity to make a lasting impact for a charity with ambitious plans for the future.

 Working closely with income generation colleagues, you'll bring together fundraising, media, marketing, digital, creative and campaigns activity to maximise income, supporter acquisition and retention.

 You'll be confident leading projects and working collaboratively across teams to deliver impactful campaigns through social media, email and paid media, bringing creativity, innovation and new ideas to help secure and grow all forms of voluntary income and raise the profile of Birmingham Hospice.

 What you’ll bring

•  A background in a fundraising and/or communications environment
• A proven track record creating multimedia communications campaigns, including social media, email and paid digital advertising (e.g. Meta, Google, TikTok ads)
• Experience of developing and managing digital channels, including websites and a variety of social media platforms
• Some experience of line managing, mentoring or developing team members
• Excellent organisational skills, with the ability to manage a complex workload and prioritise effectively
• Creative thinking skills with the ability to spot opportunities for innovation and growth

 What we offer

•  Join a supportive, creative and collaborative team where your ideas are valued
• A varied and interesting role leading fundraising marketing, digital and campaigns activity
• Autonomy to try new things and bring innovation to your work
• Work that makes a genuine difference for people living with terminal illness and their families
• Recognition of prior NHS or hospice service (including pension and annual leave entitlements)
• Generous annual leave, wellbeing programmes and access to employee benefit platforms such as Stream and Engage

Do you want to help shape the future of homelessness services while working for a leading charity?

This post is offered as a 12 month fixed term contract, or secondment for internal candidates.

We are offering an exciting opportunity for an experienced and dynamic Service Development Manager to lead transformational change and support the successful mobilisation, delivery, and continuous improvement of our pan-London specialist rough sleeping services, including migrant support services.

Working closely with the Head of Specialist Rough Sleeping Services, you will play a key role in establishing and developing three Greater London Authority (GLA) contracts: London Navigators, MAPS, and the Crisis Prevention and Response Service (CPRS).

Working as Service Development Manager you will support services through periods of growth and transition, helping to ensure operational readiness, embed new ways of working, and deliver against contractual objectives. Key responsibilities will include:

• Lead the mobilisation and ongoing development of specialist rough sleeping services, ensuring a smooth transition from contract award to delivery.
• Support managers and teams through periods of growth and change, embedding new processes, systems, and ways of working.
• Work closely with HR colleagues on workforce planning, staff engagement, consultations, onboarding, and training.
• Monitor risks, performance, and quality; producing reports and insights to support decision making and contractual delivery.
• Build and maintain effective partnerships with commissioners, local authorities, health partners, voluntary sector organisations, and internal teams.
• Strengthen referral pathways, support co-production with people who have lived experience of homelessness, and deliver training to promote high-quality service delivery.
• Supporting engagement and client co-production activities with people who have lived experience of homelessness to inform service development.
• Deliver training and workshops to colleagues to support development in homelessness legislation, prevention strategies, safeguarding, and service delivery expectations.

Where you’ll be working

In this post you will be required to travel across the region to visit services, teams and partners. There will be opportunities for home working up to 3 days per week dependent on the needs of the region.

What we’re looking for

This role is a great fit if you enjoy leading change, improving services, and helping teams deliver the best possible support for people experiencing homelessness and rough sleeping.

You'll thrive in a complex environment, be organised, practical, and comfortable managing several priorities at once . You can build positive working relationships, bring people together around shared goals, and turn ideas into action.

Whether working independently or alongside others, you'll be motivated to make services work better and improving outcomes for the people we support.

• Proven experience leading or supporting mobilisation, implementation, setting up, improving, or developing services.
• Experience overseeing change management programmes, with understanding of how to support teams through change and work alongside HR during periods of transition.
• Experience working in homelessness, housing, social care, health, public sector, or commissioned service environments.
• Strong project management and organisational skills and the ability to manage competing priorities.
• Strong stakeholder engagement and partnership-building skills with a variety of people including commissioners and external agencies.
• Effective analytical skills with the ability to translate data into actionable insight and meaningful reporting.
• Clear communication skills, including writing reports and presenting information to different audiences.
• Experience creating training, guidance, or resources that help people develop and improve.
• Experience establishing and monitoring KPIs, performance frameworks, and quality standards and continuous improvement.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 22 September 2026

Interview and assessments on: week commencing 28 September 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefits

Why Join Us?

This is an opportunity to influence the future direction of homelessness services across London, lead meaningful transformation, and work alongside passionate colleagues and partners to improve outcomes for people experiencing rough sleeping and homelessness.

You'll play a central role in ensuring services are mobilised effectively, deliver measurable impact, and continue to evolve in response to the needs of the communities we serve.

Role Purpose

The Fundraising Manager will drive fundraising growth for YMCA Lincolnshire, a well-established charity working to improve the lives of children and young people, families, local communities and those at risk of homelessness.

Reporting to the Head of Income Generation, you will lead the delivery of YMCA Lincolnshire's Fundraising Strategy and be responsible for achieving agreed income targets across a diverse range of income streams. You will grow income through individual giving, corporate partnerships, trusts and foundations, community fundraising, events and campaigns, while strengthening donor stewardship, supporter journeys and the effective use of our Beacon CRM.

Working collaboratively with colleagues across the organisation, you will translate service delivery outcomes into compelling cases for support and build meaningful relationships with supporters, funders, businesses and community groups. You will ensure all fundraising activity is compliant, insight-led and aligned with YMCA Lincolnshire's mission, values and strategic objectives.

The closing date is Friday 25th September 2026 at 5pm.

Applications will be shortlisted as they are submitted, so this position may close early should the right candidate be found.

Reporting to: Therapeutic Service Manager

Responsible for: None

Purpose of the role:

To be a proactive and experienced administrator to:

• Ensure the smooth day-to-day running of a busy and growing Therapeutic Service through excellent administration.
• Work closely with and support the Therapeutic Service team to ensure effective administration and organisation of the service.

Main duties:

• Work with the Therapeutic Service Manager in:
• Administration: welcome clients to the premises; handle client queries over email/telephone and ensure messages are dealt with efficiently and in a timely manner.
• Develop, reviewand maintaineffectiveinformationadministrativesystems within the counselling service including the office calendar, attendance records, and client waiting list.
• Liaise with the volunteer counselling staff in organising the counselling assessment interviews, maintaining the waiting list, organising counselling appointments by letter and telephone.
• Administer the progress of new referrals and assessments and report any changes in schedules.
• Administer returned registration questionnaires.
• Send out information packs, referencing the clients, dating and organising the questionnaire.
• Action new client allocations in a timely manner.
• Ensure messages from client to counsellors are delivered efficiently.
• Take cash or card payments from clients and issuing receipts.
• Support volunteer counsellors and other staff in daily administrative duties.
• Work closely with the other Therapeutic Service Administrators for the smooth transition and transfer between day and evening services.
• Work together with the other Therapeutic Service Administrators to ensure the counselling rooms are kept in good order for clinical practice in line with Health and Safety guidelines and Clinical Governance measures.
• Keep a record and update counselling personnel information.
• Send service updates and distribute leaflets every quarter to key stakeholders.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.