148 Communication manager jobs in Leicester, England
Context and Background
The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC.
This is achieved through integrated, audience-led, multi-channel marketing and fundraising activity, including individual giving, mass participation and public campaigns that generate sustainable funding aligned to the NSPCC's strategic priorities.
Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy for children.
The team fosters a high-performing, results-driven culture that values collaboration, innovation and integration. By focusing on excellent supporter relationship management and purposeful engagement, it delivers long-term, sustainable impact to support the NSPCC's mission.
The Direct Fundraising team plays a critical role in acquiring and engaging supporters through face-to-face and telephone fundraising channels, ensuring activity is supporter-centred, compliant and aligned with best practice across the fundraising sector.
We are looking for an organised, proactive and collaborative individual to join the team and help deliver high-quality fundraising campaigns that generate sustainable income and positive supporter experiences.
Job purpose
Reporting to the Associate Head of Direct Fundraising, the Direct Fundraising Fundraiser will support the delivery, monitoring and optimisation of face-to-face and telephone fundraising activity that recruits and engages supporters across the UK.
The role will work closely with internal teams and external agency partners to ensure campaigns are delivered effectively, compliantly and in line with organisational objectives, while providing an excellent supporter experience and protecting the NSPCC's reputation.
Key responsibilities include:
- Support the planning, delivery and optimisation of face-to-face fundraising campaigns.
- Monitor campaign performance, income and expenditure, providing accurate reporting and insight to support decision making.
- Work closely with agency partners to ensure fundraising activity reflects NSPCC values, fundraising regulations and best practice.
- Support campaign compliance through activities such as mystery shopping, call listening and monitoring against agreed standards.
- Assist with supplier and campaign management processes, including campaign setup, purchase orders, invoices and budget tracking.
- Help develop and maintain effective processes, guidance and documentation to support campaign delivery and compliance.
- Work collaboratively with colleagues across Engagement and Fundraising, Supporter Experience, Finance, Compliance, Insight and other NSPCC teams to maximise supporter engagement and income.
- Maintain awareness of developments in the fundraising sector, including changes to legislation, regulation and best practice.
- Champion a supporter-centric approach in all aspects of campaign planning and delivery.
Key relationships – Internal
- Reporting to the Associate Head of Direct Fundraising.
- Member of the Direct Fundraising team within the Engagement Delivery, Public Engagement Directorate.
- Works closely with colleagues across Engagement and Fundraising, including Audience Strategy, Engagement Delivery, Supporter Experience, Insight and Digital Engagement teams.
- Collaborates with Finance and Compliance teams to support budget management, governance and regulatory compliance.
- Engages with colleagues across NSPCC services and functions to maximise opportunities for supporter engagement and income generation.
Key relationships – External
· Direct Fundraising agency partners delivering face-to-face and telephone fundraising programmes.
- External suppliers supporting campaign delivery, compliance monitoring and supporter engagement activity.
- Charity sector peers and professional networks to share learning and remain informed of sector developments and best practice.
Main duties and responsibilities
Campaign Delivery and Performance
- Support the planning and delivery of face-to-face fundraising campaigns in line with agreed objectives, budgets and timelines.
- Monitor campaign performance, income and key performance indicators, identifying trends, risks and opportunities.
- Produce accurate reporting and analysis to support campaign decision making and continuous improvement.
- Support campaign setup and implementation, working with internal teams and external partners to ensure successful delivery.
Compliance and Supporter Experience
- Help ensure fundraising activity complies with legislation, regulations, Codes of Fundraising Practice and NSPCC policies.
- Coordinate and undertake compliance monitoring activities, including mystery shopping, call listening and quality assurance reviews.
- Work with agency partners and internal stakeholders to identify and implement improvements arising from compliance reviews.
- Promote excellent supporter experiences across all fundraising activity and maintain a strong focus on safeguarding and ethical fundraising practices.
Supplier and Financial Management
- Build and maintain effective working relationships with agency partners and suppliers.
- Support financial administration processes, including purchase orders, invoice approvals and expenditure tracking.
- Assist with budget monitoring and reforecasting activity where required.
- Ensure accurate records and documentation are maintained.
Collaboration and Continuous Improvement
- Work collaboratively across teams to maximise fundraising performance, supporter engagement and organisational impact.
- Contribute to projects and initiatives that support wider Public Engagement objectives.
- Maintain knowledge of fundraising trends, innovations and sector developments, identifying opportunities to improve performance and supporter experience.
- Undertake other duties as required by the Associate Head of Direct Fundraising.
Responsibilities for all staff within the Engagement and Fundraising Directorate
- To actively participate in regular team and department meetings, contributing to discussions and decisions that support the NSPCC's strategic objectives.
- To behave at all times in a manner consistent with the NSPCC's values.
- To ensure data held within relevant systems is accurate, current and reliable.
- To maintain an awareness of own and others' Health and Safety and comply with NSPCC policies and procedures.
- To work in a manner that promotes equality, diversity, inclusion and belonging.
- To support a culture of continuous learning, collaboration and improvement.
- A commitment to safeguard and promote the welfare of children, young people and adults at risk.
Person Specification
- Experience supporting the delivery of fundraising, marketing or supporter engagement campaigns, ideally within a charity or customer-focused environment.
- Strong written and verbal communication skills, with the ability to present complex information clearly and appropriately for different audiences.
- Ability to analyse and interpret data, identify trends and opportunities, and present findings in a clear and meaningful way.
- Experience working with budgets, financial information and performance reporting, with strong numerical skills and attention to detail.
- Highly organised with the ability to manage multiple priorities, meet deadlines and work effectively in a fast-paced environment.
- Strong relationship management skills, with the ability to build productive working relationships with internal stakeholders, external suppliers and agency partners.
- Experience using Microsoft Office applications, particularly Excel, alongside other business systems and databases.
- Understanding of, or willingness to learn, fundraising regulations, compliance requirements and sector best practice.
- Commitment to delivering excellent supporter experiences and protecting organisational reputation with a personal commitment to the NSPCC’s mission and values to do so.
- Willingness to travel within the UK to support compliance monitoring activities, including mystery shopping and agency visits where required.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Are you looking for a new role in Veterinary Physio and Hydrotherapy?
We are seeking a skilled professional to oversee our rehabilitation facilities, providing physiotherapy and hydrotherapy to support dogs’ recovery and wellbeing while enhancing their kennel environment.
Please note, this is a part time role working 15 hours per week.
What does this role do?
As a Veterinary Physiotherapist and Hydrotherapist you will:
- Manage the rehabilitation suite and associated facilities, delivering tailored exercise and therapy programmes while maintaining high standards of cleanliness, hygiene, and equipment.
- Work closely with vets, welfare, and behaviour teams to assess dogs’ clinical and mental health, provide case updates, and contribute to welfare reviews.
- Handle administrative tasks including scheduling, patient records, stock, invoices, and providing pre- and post-adoption support to adopters.
- Supervise and support staff in the rehabilitation facility, ensuring health and safety compliance, and stay up to date with professional training and best practices.
Could this be you?
You will hold relevant canine hydrotherapy and physiotherapy qualifications with hands-on experience, able to work independently and supervise others. You will have strong communication, organisational, and customer service skills, a good understanding of dog welfare, and the resilience, fitness, and flexibility to thrive in a fast-paced, physically demanding environment.
What does this team do?
The Rehoming department is responsible for helping as many dogs as possible find their forever homes, whether they are cared for in our network of Rehoming Centres, in a foster home or by their current owner using the Home Stay scheme. We strive to achieve excellence in our rehoming processes and to ensure the highest standards of veterinary and behaviour care through our highly skilled teams.
Interviews will be held at our Loughborough Rehoming Centre.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Team: Individual Giving
Location: Homebased with occasional travel for meetings
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £36,327.99 per annum
Contract: Fixed term until 30th June 2027
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Individual Giving Officer:
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The successful candidate will be responsible for leading on projects across multiple communication channels to recruit and steward our wonderful supporters. This includes everything from leading creative development, building engaging and thoughtful supporter journeys, and project managing campaigns – all of which feature cats at the heart, of course!
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You will work closely with agencies to ensure projects are delivered on time and on budget, and monitor and report on campaign performance.
About the Individual Giving Team:
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We sit within the Marketing & Income Generation directorate
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Our team is responsible for the recruitment and retention of individual supporters to generate over £21 million each year and provide leads for the other teams in the directorate
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We currently have a team of 14 working across Acquisition and Retention on our Cash Appeals and Raffles, Membership, Sponsorship, Lottery and regular giving programs using Mail, Telemarketing, Face to Face, DRTV, email, Digital, Social and other paid media
What we’re looking for in our Individual Giving Officer:
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Experience in an Individual Giving role or similar, ideally working with agencies in the third sector
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Proven track record of achieving income against agreed financial targets
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Experience in leading projects and managing schedules
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Proven ability to multi-task and work on own initiative, accurately and under pressure
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A good working knowledge of transaction and contact databases
What we can offer you:
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Health and wellbeing support to help you stay well while working remotely
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Flexible working options to support a healthy work–life balance
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Ongoing learning and development to help you build your skills and grow your career
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26 days’ annual leave plus bank holidays, increasing with service
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A competitive contributory pension scheme and life assurance for peace of mind
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Financial wellbeing support, including access to Salary Finance
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Access to discounted pet insurance to help care for your pet’s health
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Learn more about our full reward package:
Interested? Here’s how to apply:
Application closing date: 27th September 2026
Virtual interview date: 5th & 6th October 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats
BeSpace is seeking an innovative and faith-filled leader to pioneer a new national initiative that reimagines Christian pilgrimage for children and young people in schools.
As our Pilgrimage Development Lead, you will design, test and grow creative pilgrimage models that help children explore faith, encounter God and develop spiritually through contemplative Christian practice. Working with churches, schools, dioceses and Christian organisations, you will develop resources, create training, build partnerships and identify opportunities to scale successful models across the UK.
This is a unique opportunity to shape an emerging area of ministry from the ground up. We are looking for someone with experience in children's spirituality, Christian faith development and project leadership who is excited by innovation and motivated by impact. You will be comfortable developing new ideas, building strong relationships and creating practical tools that equip others to deliver high-quality experiences.
BeSpace is a growing Christian charity with a vision to see every child joyful, resilient and growing spiritually for life. Having supported over 69,000 children through prayer and reflection spaces in schools, we are now expanding our work nationally and developing new ways for churches to engage children through contemplative Christian practices.
If you're passionate about helping children encounter God, equipping churches and developing innovative approaches to spiritual formation, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Regional Volunteer Team Lead- Scotland and North-East Englan
CSSC
Remote
£33,000.00
Full-time
Permanent
Membership Organisations
Job description
Pay:£33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in Scotland and North-East England
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Volunteer Delivery
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
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To support volunteers to deliver a regional and local programme that:
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Aligns to the CSSC strategy, mission, vision and values
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Adheres to operating processes, framework and legislation
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Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
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To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
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To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
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To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
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To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports: 0
Total staff overseen: 0
Internal contacts: Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing andCommunications Team
External contacts: Regional and Area Officers, Communications Officers, Event volunteers
Person Specification:
Personal effectiveness - Essential
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Ability to manage and organise time and workload effectively.
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Resilient and flexible with the ability to work under pressure
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Ability to build and manage strong working relationships.
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Able to work independently and as part of a team.
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Personal drive and enthusiasm with a positive attitude and a desire to succeed
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Committed to continuous improvement
Skills, experience & qualifications:
Essential
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Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification.
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Intermediate to advanced level of MS word and Excel
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Ability to communicate both through written and verbal
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Full UK driving licence as travel will be required for this role
Desirable
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A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
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A working knowledge of CRM and digital Event Management Systems
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Experience with building and working with high performing team
Job Type: Full-time, Permanent
Benefits:
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Additional leave
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Company car
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Company pension
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Cycle to work scheme
Experience:
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Volunteer Management: 3 year (preferred)
Licence/Certification:
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Driving Licence (required)
Work Location: Remote
If you're interested in this opportunity, we'd love to hear from you. Interviews will take place on the 21st of September.
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Lead our volunteer team and make a tangible difference by supporting volunteers in their vital work to help create life-changing assistance dogs for disabled people.
About Canine Partners
At Canine Partners, we breed, train, and support expert assistance dogs to create loving, life-changing partnerships with disabled people. Across the UK, we support people with a variety of physical disabilities and their families, carefully matching them with a dog that suits their needs, personality, and lifestyle.
Our dogs bring confidence and independence, love and companionship, reducing reliance on carers and giving people the freedom to live life their own way.
The Role
Position: Head of Volunteering
Hours: 37.5 hours per week
Location: Homebased
Travel: Travel throughout the UK will be required (approx. once a month on average) for events, leadership meetings, staff engagement days and to collaborate with the team. More travel may be required during the induction period.
Our volunteers are key to the success of Canine Partners by supporting us in all areas of the organisation. You will develop and lead our volunteer strategy, focusing on how we recruit, train and retain our amazing team of 1000 volunteers. Canine Partners is progressing through a significant growth period, and we need to have more volunteers on board to help us achieve this. Through strong leadership, effective volunteer management practices and a positive volunteer experience, you will help build a resilient volunteer community that strengthens service delivery, enhances organisational culture and supports the charity's long-term growth and sustainability with the goal of helping more people.
What You'll Be Doing
- Lead the development of innovative approaches to volunteer recruitment, engagement, retention and recognition.
- Lead the volunteer team who support the journey and experience of volunteers
- Collaborate with our communications team to develop and implement a volunteer recruitment strategy to increase volunteer numbers
- Support staff across the organisation to effectively recruit, manage and develop volunteers.
- Ensure volunteer related policies, products and procedures are aligned with the needs of the organisation and sector best-practice, ensuring we are an accessible and inclusive organisation for volunteers
- Regular board level reporting on measurable objectives and performance indicators
About You
- Significant strategic leadership experience in volunteering within a charity, public sector or community organisation.
- Strong knowledge of volunteer management best practice, governance and relevant legislation.
- Excellent communication, presentation and interpersonal skills.
- Experience of developing and delivering volunteering strategies that support growth, organisational change and strategic objectives.
- Experience of implementing or optimising volunteer management systems, CRM platforms or digital tools to improve the volunteer journey.
- Experience of managing risk, safeguarding, conflict, disputes and complex volunteer-related issues with confidence and compassion
Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
Ready to Make a Difference?
If you are excited about this role, don't hesitate to apply! We welcome applicants who bring unique perspectives, and would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
Closing date: 4th October 2026
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
Applications are initially reviewed using our applicant tracking system, which may use automated screening criteria to help identify candidates whose skills and experience match the requirements of the role. All hiring decisions include human review.
REF-230777
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.



The Diocese of Leicester is committed to reducing the overall diocesan Carbon emissions by 2030; aiming to reduce the emissions from energy consumption year on year and to incorporate sustainable working practices across all of our operations.
Are you passionate about sustainability and supporting churches to be open for future generations? We are looking for somebody relational, committed to carbon reduction and adaptable to be our Net Zero Carbon Programme Officer to work with our parishes and their communities, helping to reduce their carbon footprint and ensure church buildings remain sustainable as a place of worship and a resource for the local community.
This is a new fixed-term post made possible by a grant from of The Church of England through their Net Zero Carbon Capacity Building Programme.
In this rewarding role, you will:
- develop positive relationships with key stakeholders within the Diocese, in particular with Parochial Church Councils supporting them in making informed and planned decisions to reduce carbon emissions in their churches and church halls
- play a key part in enabling the delivery of the NZC targets within Diocesan Environmental Programme (2026-29), by data collection, analysis, reporting, and contributing to setting the annual targets for the programme.
- contribute to delivering communications, training, advice and education needed to progress towards reaching Net Zero Carbon.
What we are looking for
- A relevant degree, equivalent qualifications or relevant experience
- Practical experience and/or knowledge in managing buildings, with a focus on sustainability.
- An understanding of and commitment to working with churches and halls with a range of building construction types to improve their energy efficiency and work towards Net Zero Carbon.
- Knowledgeable and passionate about environmental issues and climate change.
- Understanding of and confidence working with numerical & technical data.
- Experience in successful problem solving and project management
- Excellent skills in interpersonal relationships, negotiation and written and visual communication and presentation
- The capacity to build relationships with colleagues, parish clergy and volunteers, and other stakeholders in the diocese to engage them in working towards Net Zero Carbon for church-owned buildings
- The capacity to work and make decisions independently.
- Good IT skills, including use of Microsoft Office and databases.
- Ability to travel regularly across the Diocese and work flexibly, including occasional evenings and weekends.
- Sympathy with and commitment to the values and mission of the Church of England and the Diocese of Leicester.
- Desirable
- Experience of working with heritage or listed buildings
- Building services professional, relevant degree or professional qualification/s in heritage management, sustainability or project management
- Knowledge of Church of England legislation applicable to Church Buildings
Why Join Us?
- Be part of a new area of work within a collaborative and experienced team.
- Hybrid working with a Leicester office base
- An opportunity to work with a variety of different communities across Leicestershire, each with its own needs.
- Make a tangible difference to local communities and to caring for and sustaining the environment through supporting the reduction of carbon emissions.
- Generous pension (10% employer contribution) and annual leave (25 days plus bank holidays).
- Opportunities for training, development and professional growth.
For an informal conversation about the role see contact details in general info document.
Closing Date: Sunday 20th September
Shortlisting date: Wednesday 23rd September
Interview Date: Thursday 8th October
We particularly welcome applications from UK Minority Ethnic / Global Majority Heritage candidates, who are currently underrepresented in our organisation.
The Diocese of Leicester, part of the Church of England, is committed to the safeguarding, care and nurture of everyone within our church community. We follow the Church of England’s Safeguarding Policies and relevant statutory guidance. We believe that safeguarding is everybody’s business.
This post is subject to a Basic DBS check and proof of right to work in the UK. The Diocese is unable to offer a Certificate of Sponsorship.
The client requests no contact from agencies or media sales.
Temporary Contract (Approx. 2 Months) | £14.15 per hour | 21 Hours per Week | Fully Remote
Are you an organised and proactive administrator who enjoys building relationships, supporting customers and maintaining accurate data? We are recruiting a Membership Executive to join a national membership organisation on a temporary basis, supporting member engagement, membership administration and stakeholder relationships.
This is a fully remote role offering flexibility around how 21 hours are worked across Monday to Friday, making it an excellent opportunity for someone seeking part-time work with an immediate start.
The Role As Membership Executive, you will be the first point of contact for members, supporting enquiries, maintaining accurate membership records and helping to strengthen engagement across the membership network.
Key responsibilities include:
- Managing member enquiries via phone and email.
- Building and maintaining positive relationships with members and external partners.
- Supporting membership recruitment and retention activities.
- Maintaining accurate records within the organisation's CRM system.
- Producing membership reports and statistical information.
- Supporting the delivery of member events and engagement activities.
- Assisting with membership communications and content updates.
- Ensuring data is managed accurately and in line with GDPR requirements.
- Previous experience in administration, customer service, membership services, supporter care or stakeholder engagement.
- Excellent communication and relationship-building skills.
- Strong organisational skills and attention to detail.
- Experience using CRM systems and Microsoft Office.
- The ability to prioritise a varied workload and work independently.
- A proactive and flexible approach.
- You must be currently based in the UK.
- You must be able to work remotely from a UK location for the duration of the assignment.
- £14.15 per hour
- Approximate 2-month temporary assignment
- Fully remote working
- 21 hours per week
- Flexible working pattern across Monday to Friday
- Immediate start available
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We’re looking for an Associate Director of Digital Product & Experience to join the Stroke Association at an exciting point in their development.
This is a brand-new position within the charity, leading the digital product and experience capability and helping build more user-centred, accessible and evidence-led ways of working across the organisation.
You’ll shape how Stroke Association designs and continually improves digital products, journeys and services for people affected by stroke, supporters, volunteers and colleagues – using digital to help them extend their reach and influence, deepen engagement and grow income so that they can achieve greater impact for people affected by stroke.
As part of the Senior Leadership Team, you’ll work with Executive Directors and alongside senior leaders across the organisation to shape priorities, enable delivery and translate strategy into meaningful digital experiences.
You’ll work particularly closely with Associate Directors for Technology, Knowledge & Insight and Marketing & Communications. Success will depend on your ability to connect expertise, build strong relationships and enable multidisciplinary teams to work together around shared outcomes.
What you’ll do
You’ll provide strategic and practical leadership for our digital product and experience capability, creating the conditions for brilliant, user-centred digital experiences and building our organisational capability to design around the needs of our users.
You will:
- Set the direction for digital product and experience, ensuring our approach is grounded in user need, evidence and the outcomes we want to achieve – including greater reach, influence, engagement and income.
- Create more coherent and joined-up digital experiences, shaping products, journeys and services that work together and make it easier for people to find, access and engage with what they need from us.
- Champion user research, service design and inclusive design, ensuring accessibility and the diverse needs and experiences of people affected by stroke are embedded throughout our approach.
- Lead and enable multidisciplinary teams, bringing together product, technology, insight, marketing, communications and other expertise to solve problems and deliver shared outcomes.
- Build experimentation, testing and learning into how we work, using evidence, analytics, user feedback and performance data to test assumptions, learn quickly and continuously optimise our digital experiences.
- Strengthen our digital marketing and discoverability, using search, analytics and digital marketing insight to understand behaviour, improve journeys and help more people find and engage with us.
- Build organisational capability in user-centred ways of working, helping colleagues across the Stroke Association develop the confidence, skills and approaches to understand user needs and translate them into better experiences.
- Shape priorities and investment, using insight and evidence to help us make good choices about where digital product and experience can make the greatest difference.
- Explore emerging digital opportunities, helping the organisation understand where new technologies and approaches can genuinely improve experience and increase our impact.
- Lead and develop people, creating an environment of trust, curiosity, collaboration, experimentation and accountability.
About you
You’ll be an experienced digital product and experience leader who combines strong professional expertise with the ability to operate strategically and practically across a complex organisation.
You’ll bring:
- Significant experience of leading digital product, digital experience or related capability at a senior level across multiple products, journeys or services.
- Strong knowledge and practical experience of product management, user research, user-centred and service design, and translating user insight into improved experiences.
- A strong understanding of digital accessibility and inclusive design, with experience of embedding accessibility throughout product and service development.
- Experience of leading and enabling multidisciplinary teams, bringing together different professional disciplines around user needs and shared outcomes.
- Experience of experimentation, testing and continuous optimisation, using data, analytics, research and user feedback to learn and improve.
- A good understanding of digital marketing, search and analytics, and how these contribute to effective end-to-end digital experiences.
- Experience of building organisational capability, helping teams adopt more user-centred, evidence-led and iterative ways of working.
- The ability to make choices and prioritise effectively across competing needs, using evidence and organisational outcomes to guide decisions.
- The credibility and communication skills to influence at senior and executive level while building trusted, collaborative relationships across an organisation.
- A relational and inclusive leadership style, with the curiosity and judgement to challenge constructively, enable others and create the conditions for people to do their best work.
You don’t need to have worked in the charity sector before. What matters is your ability to bring your expertise into a purpose-led organisation, understand our context and share our ambition to create a world where there are fewer strokes and everyone affected by stroke gets the help they need.
What we offer
- Salary: £73,000, plus London weighting depending on postcode
- Contract: Permanent
- Location: Home-based, with semi-regular travel for team and Senior Leadership meetings and other organisational activity across the UK
- Closing date: 26 September
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Administrator / Secretary for The Lapworth Charity
Location: Lapworth alongside home working
Hours: Part-time up to 20 hours per week
Salary: £17-20 per hour
Contract: Permanent
Join Our Team
We are looking for an organised, enthusiastic and compassionate Administrator / Secretary to join our small, friendly charity. The charity provides subsidised housing and grants to local organisations and individuals in need.This is an exciting opportunity for someone who enjoys making a difference and wants to play a vital role in supporting the day-to-day running of an organisation that is committed to improving the lives of others. It is a busy time in the life of the charity as we have recently become a charitable incorporated organisation and are undertaking several significant projects.
As the first point of contact for many of our service usersyou will be an ambassador for the charity, providing a warm and professional welcome while ensuring our administrative systems run efficiently.
Main Responsibilities
·Provide high-quality administrative support to the charity.
·Manage telephone, email and face-to-face enquiries professionally and sensitively.
·Maintain accurate electronic and paper records in line with GDPR requirements.
·Coordinate meetings, prepare agendas, take minutes and manage diaries.Please note that some of the meetings take place in the evening.
·Provide monthly reconciliation of accounts. Processing invoices, expenses and processing of donations where required.
·Liaising with the charity’s accountants and managing agents.
·Update annual charity commission return.
·Update databases, spreadsheets and reports.
·Provide administrative support for trusteesas required.
·Update of website.
We Are Looking For Someone Who
·Has excellent organisational and time management skills.
·Can prioritise a varied workload and work independently.
·Has strong communication and interpersonal skills.
·Is confident using Microsoft Office (Word, Excel, Outlook) and online systems (we use Xero for our accounting)
·Has excellent attention to detail.
·Is reliable, trustworthy and able to maintain confidentiality.
·Shares the charity's values and commitment to supporting the local community.
·Previous administration experience for a charity is desirable, although not essential for the right candidate.
·Please note that we may ask for a DBS check to be carried out.
What We Offer
·The opportunity to make a real difference within a local charity.
·A supportive and friendly team.
·Training and professional development opportunities where required.
·Flexible and remote working arrangements where possible.
·Annual leave entitlement and pension
If you are an enthusiastic administrator with a positive attitude and a desire to support a worthwhile cause, we would love to hear from you.
To apply: Please send your CV and a covering letter explaining why you would be suitable for the role.Please include details of 2 referees but we will not contact them without your consent.
Closing Date: 5pm on Friday 25thSeptember
First Interview Date: To be arranged in the week commencing Monday 5 October
We are committed to equality, diversity and inclusion and welcome applications from all sections of the community.Please find out more about us on the Charity Commission website (our charity number is 1200967).
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading charity for people affected by pulmonary fibrosis, to recruit a Head of Support Services.
Salary: £50,000 – £59,000 per annum
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required.
With an ambitious five-year strategy, APF is entering an exciting period of growth. The successful candidate will play a key role in developing and expanding its support services, ensuring they are accessible, inclusive, evidence-led and sustainable.
Key responsibilities
- Lead the strategic direction, planning and continuous improvement of APF’s patient-facing support services.
- Lead the redesign of APF’s Support Group Network, using insight, evaluation and lived experience to develop a sustainable and inclusive new model.
- Work with the Support Line team to develop a new delivery model that expands access to specialist support.
- Drive innovation, including the appropriate use of technology and digital solutions to improve access, quality and experience.
- Lead and develop teams across the Support Line and Support Networks, creating a supportive, inclusive and accountable culture.
- Oversee the delivery and development of APF’s Support Line, Support Networks and volunteering approach.
- Ensure people affected by pulmonary fibrosis are meaningfully involved in shaping services.
- Build strong partnerships with healthcare professionals, clinical colleagues, community organisations and other external stakeholders.
- Develop and oversee partnership arrangements, KPIs, reporting and evaluation.
- Ensure services operate safely and effectively, with strong safeguarding, governance, risk management and quality processes.
- Manage budgets and resources effectively, contributing to financial planning and forecasting.
- Work with Fundraising colleagues to provide service insight, outcomes and evidence to support funding proposals and reports.
- Represent APF externally and promote its support offer and approach.
We are looking for:
- Significant experience of leading service change and developing new models of delivery using insight, evaluation and user feedback.
- Strong experience of partnership working, including formal agreements, KPIs, reporting and evaluation.
- Experience managing teams, budgets and resources, with the ability to develop and motivate others.
- Experience working with volunteers, peer support groups, communities or people with lived experience.
- An understanding of safeguarding, confidentiality, data protection and risk management within service delivery.
- Experience of using data, insight and feedback to improve services and demonstrate impact.
- Excellent communication and relationship-building skills, with the ability to build trust across a wide range of stakeholders.
- Strong planning, prioritisation and problem-solving skills.
- A collaborative and values-led approach, with sound judgement and confidence making decisions.
- A commitment to inclusive, accessible and person-centred support.
Experience within a health charity, patient organisation, helpline, peer support or voluntary sector setting would be desirable, as would experience working with healthcare professionals or NHS stakeholders.
This is a unique opportunity to shape and grow APF’s support offer and make a meaningful difference to people affected by pulmonary fibrosis.
If you are an experienced support services leader looking for a role where you can combine strategic leadership with real-world impact, we would love to hear from you.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Join SafeLives and help transform the response to domestic abuse across the UK
As our Lead Trainer and Assessor, you will play a key role in equipping professionals across policing, health, social care, housing, education, the specialist domestic abuse sector and beyond with the skills, knowledge and confidence to provide effective responses to domestic abuse. Through the development and delivery of high-quality training programmes, you will help ensure that victims, survivors and their families receive the right support at the right time.
Working closely with colleagues across the Training and Development Team, associate trainers, commissioners and external partners, you will lead on the delivery, assessment and quality assurance of accredited and non-accredited training programmes. You will develop engaging training materials that place lived experience at the heart of learning, support the development of new training offers in response to emerging sector needs, and contribute to SafeLives' reputation as a leader in domestic abuse training and professional development.
We're looking for someone with excellent facilitation, communication and relationship-building skills, alongside strong knowledge of domestic abuse and experience of working with victims, survivors and their families. You'll be confident delivering training to a range of audiences, committed to creating engaging learner experiences, and motivated by the opportunity to improve practice and outcomes for those affected by domestic abuse.
This is an exciting opportunity to join a collaborative and values-led organisation where bravery, inclusivity, rigour and humanity are at the heart of everything we do. An understanding of the complexities of domestic abuse, multi-agency working, and the importance of placing survivor voice and lived experience at the centre of our work is essential.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good.
We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.
In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by our Drive Partnership and the programme continues to expand year on year.
Together we can end domestic abuse. Forever. For everyone.
Benefits
- 34 days holiday inc. public holidays
- Paid annual wellbeing day
- Cycle 2 Work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Length of service award
- Employee Assistance Programme
- Enhanced family leave Policies
- Holiday purchase scheme - buy up to an additional 5 days
How to apply
If you believe you have the qualities we have described, please look over the full job description and submit your CV and cover letter by 9am on 5th October. As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc.
The client requests no contact from agencies or media sales.
Who we are
IPSEA (Independent Provider of Special Education Advice) is a national charity working to ensure that children and young people with special educational needs and disabilities (SEND) receive the educational support they are legally entitled to. Since we were formed in 1983, we have helped to improve the education experience of thousands of children and young people across England. We do this by providing free and independent legal advice and casework support for families, undertaking policy work and delivering training on the SEND legal framework.
What you’ll do
Reports to: Fundraising Manager
Location: Remote, with occasional travel for funder and staff meetings 4-5 times a year
We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants for core costs and projects. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with funders through thoughtful and timely stewardship. You will also have the opportunity to shape the early development of our strategies in major gifts and wider philanthropy and contribute to this work into the future.
This is a key role in IPSEA’s fundraising strategy and will help secure long-term financial sustainability for our services.
If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you.
What we can offer you
- 5% employer pension contributions
- Healthcare cash plan
- Flexible working arrangements
- 25 days annual leave plus bank holidays plus an additional day off for your birthday (pro-rata if part-time).
To apply
Visit our website to download a recruitment pack and application form.
Deadline for applications: 9am on 5 October 2026.
First-round interviews: on 16 October in London, with second-round interviews (online) in the week commencing 19 October 2026.
NO AGENCIES PLEASE.
We help children and young people with special educational needs and disabilities (SEND) get the education they are entitled to by law


The client requests no contact from agencies or media sales.
NCT is the national charity for pregnancy, birth, infant feeding and early parenthood. Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.
Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.
For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.
We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.
About the role
As Kent Project Support Coordinator, you will help coordinate and deliver our local perinatal mental health peer support service across Kent. Working closely with our Perinatal Peer Support Service Lead, peer supporters, volunteers, health professionals and community partners, you will help ensure families receive safe, inclusive and accessible support within their local communities.
Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. Your role will include:
Coordinating the day-to-day delivery of local peer support groups, including venues, rotas, local promotion, resources and providing occasional facilitation cover where required.
Recruiting, coordinating and supporting volunteers and peer supporters, including regular communication and debriefing following sessions to identify safeguarding, signposting or additional support needs.
Supporting referrals into the service, helping assess individual needs and ensuring parents and families are connected with appropriate peer support, signposting or onward referrals.
Building and maintaining positive relationships with local health and social care professionals, Family Hubs and community organisations to strengthen referral pathways and increase awareness of the service.
Supporting monitoring and evaluation through accurate record keeping, data collection, case studies, service feedback and contributions to commissioner reporting and continuous service improvement.
You will also help promote the service within local communities, particularly among families who may experience additional barriers to accessing support, and contribute to social media content, promotional activities and local events.
About you
You will be compassionate, organised and confident working with parents, families, volunteers and professionals from a wide range of backgrounds.
You will have an understanding of the challenges associated with the perinatal mental health period and be comfortable supporting people sensitively and without judgement.
You will also bring:
- Excellent organisational skills and the ability to manage your time and priorities effectively.
- Strong interpersonal and communication skills, including active listening and the ability to build rapport with people from different backgrounds.
- Strong relationship-building and stakeholder engagement skills.
- Confidence working independently while remaining part of a supportive wider team.
- Good judgement when responding to individual needs, safeguarding concerns and situations requiring signposting or referral.
- Good IT skills, including Microsoft Office and internet-based systems.
- A commitment to equity, diversity and inclusion and to ensuring services are welcoming and accessible to all families.
Experience of community engagement, working with vulnerable families or people with complex needs, supporting volunteers, or working successfully with diverse cultural communities would be particularly valuable.
Knowledge of safeguarding and awareness of emotional and practical support services available within local communities would also be beneficial.
Training as an NCT Parents in Mind Peer Supporter is desirable. We also welcome applications from candidates who are willing and eligible to undertake this training.
An Enhanced DBS check and driving licence are required for this role. You will also need to be willing and able to travel across the commissioned area, including at short notice when required.
Our Benefits – What we offer you
- We value our team and offer fantastic benefits to support your well-being and professional growth:
- 30 days annual leave pro rata (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suite your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
· Committed - focused on making a difference to people’s lives.
The role
A senior People & Culture leadership opportunity with the autonomy to shape people strategy.
Reporting to the Director of People, Finance and Corporate Resources, you’ll work closely with the SLT and Board, providing leadership across organisational development, workforce planning, talent, EDI, engagement, wellbeing, reward, change and employee relations.
You’ll also line manage the People & Culture Assistant, while influencing people practice across the organisation.
We’re looking for a credible, experienced leader who brings strategic thinking, sound judgement and the confidence to navigate complexity, challenge constructively and turn insight into practical action.
If you’re looking for a role you can genuinely make your own, we’d love to hear from you.
What we offer in return:
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
We collaborate and innovate in social care to improve the lives of adults and children, working with a wide range of partners and people


