Communication manager jobs in London, greater london

Prospectus is thrilled to be working with our client to help them recruit for a Mid-Value Relationship Manager to join their team. The charity provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, they deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.
   
This role is offered on a permanent, full-time basis with a salary of £ 52,866.48 per annum and the postholder will be working in a hybrid model from their offices in London.
 
The postholder will help develop the charity's Mid Value strategy, to increase the Lifetime Value (LTV) of this very important group of UK supporters, by enhancing their knowledge and understanding of humanitarian action and their awareness of the importance of their own support to the charity. You will be responsible for developing and delivering the strategy for this set of donors, overseeing all communications, both cold and warm, focusing on building relationships with individual supporters to increase their financial contribution and loyalty.

They are looking for someone with demonstrable expertise in Supporter Stewardship, with a focus on or demonstrable success in increasing lifetime value. You will have proven experience building and managing impactful relationships with individual supporters, including high-quality one-to-one communications.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
 
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Senior Building Safety Manager

Location: London
Salary: £70,000 - £75,000 per annum

We are recruiting on behalf of a large, well-established Housing Association in London for a Senior Building Safety Manager to lead and oversee the organisation's building safety framework across a complex residential portfolio.

This is a senior role with clear accountability for compliance, assurance, and continuous improvement under the Building Safety Act. The successful candidate will play a critical role in protecting residents, supporting executive decision-making, and ensuring the organisation meets its statutory duties as an Accountable Person.

The Role

As Senior Building Safety Manager, you will provide strategic leadership on building safety, fire safety, and structural risk management. You will work closely with senior leaders, operational teams, and external regulators to ensure robust governance, clear accountability, and effective safety management systems.

Key responsibilities include:

• Acting as the senior lead for building safety across higher-risk and complex residential buildings

• Developing, embedding, and maintaining the organisation's building safety strategy and assurance framework

• Overseeing the production, maintenance, and submission of Safety Case Reports

• Ensuring the integrity and ongoing management of the Golden Thread of information

• Leading engagement with the Building Safety Regulator, Fire and Rescue Service, and other statutory bodies

• Providing expert advice and challenge to executive leadership, boards, and committees

• Managing building safety risks, controls, and remediation plans

• Supporting resident engagement and transparency on building safety matters

• Leading, influencing, and supporting internal teams and external consultants

About You

You will be a confident senior professional with strong technical expertise and the ability to operate in a highly regulated and politically sensitive environment.

You are likely to have:

• Substantial experience in building safety, fire safety, or compliance within social housing or a similarly regulated property environment

• Strong working knowledge of the Building Safety Act, Fire Safety Act, and associated regulations

• Proven experience managing higher-risk buildings and safety case regimes

• The ability to influence at executive and board level

• Excellent stakeholder management, leadership, and communication skills

Relevant professional qualifications in building safety, fire safety, construction, surveying, or risk management are highly desirable.

What's on Offer

• Salary of £70,000 - £75,000 per annum

The Senior Donor Relations Manager plays a key role within the National Theatre’s fundraising team, developing and nurturing meaningful, relationships with our supporters from first engagement onwards.

The role will lead on a programme of regular and bespoke engagement opportunities that both introduce new supporters to the National Theatre and provide inspiring stewardship to recognise the impact of major support. They will also develop and manage a cultivation and stewardship strategy to ensure consistency, creativity, and alignment across fundraising sectors.

As a core member of the Development Operations team, the role will work closely with colleagues across the National Theatre to identify fundraising opportunities and develop compelling proposals and impact-led reports that inspire new and continued giving to the Stories Start Here campaign.

The role requires exceptional collaboration and relationship-building skills, excellent writing, a creative mindset, sharp attention to detail and the ability to lead and inspire a team.

The successful candidates will have the following:  

• Extensive experience of working in a successful and busy fundraising environment
• A significant understanding of stewardship techniques and processes  and/or a strong understanding of donor cultivation strategies and events
• Proven experience in delivering high-level stewardship opportunities across sectors
• Brilliant written communication skills
• Significant experience of implementing and improving processes and systems across a team

If that sounds like you, then we would love to hear from you!

The closing date for the receipt of a completed application is Tuesday 24th February 2026 at 10:00am

Noah’s Ark Children’s Hospice helps babies, children and young people who are seriously unwell, and their families, make the most of every day. The charity aspires to become a centre of clinical excellence for children with life-limiting or life-threatening conditions.

We’ve been on a major upward trajectory in recent years, with more children being supported, more major hospitals being partnered with and more supporters donating. We’ve transformed from being an enthusiastic start-up delivering care in the community, to a serious player delivering major impact both in the community and at our state-of-the-art hospice building, The Ark, opened in 2019.

Philanthropy, which covers Grants, Trusts & Foundations and Major Donor fundraising streams, is pivotal to Noah’s Ark, typically accounting for around 50% of the charity’s voluntary income. This is an area of real expertise for Noah’s Ark, with much scope for further refining. The successful candidate will therefore be instrumental in taking this key income stream forward, add to an exciting portfolio and gain further training and support, working as part of a high-performing and super supportive team, ready for its next development phase.

The Grants, Trusts & Foundations Manager will work closely with and report to the Head of Philanthropy to develop the Trust pipeline, along with instrumental cross-team work on applications and reporting processes for other income streams. Whilst we work towards developing a more diverse funding model and navigate changes to the external Trust environment, sustaining and growing income from Trusts will remain vital.

The post-holder will manage a Philanthropy Officer (Trusts & Major Donors) and, together, they will be instrumental in taking the Trust programme to the next level, establishing lasting relationships with funders, securing new grants, increasing multi-year gifts and improving both quality and volume of applications and reports. They will also support the Philanthropy Officer, and the wider team, to the same end with their respective portfolios.

ABOUT YOU

You will be a highly organised, dedicated and reliable individual ready to play a significant role in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset, and be willing to engage with colleagues across the fundraising team and wider charity to create the greatest outcomes for the children and families we support.

You will have considerable experience fundraising from grant makers and will be able to demonstrate your success with securing high value gifts and building meaningful relationships. You will have confidence in your ability to make an impact through collaborative lateral thinking. You will also support other team members with their applications, as well as acting as a key liaison with our Care team to obtain latest information about service delivery.

If you have ample experience of fundraising from Trusts, have achieved outstanding success in a short period of time or have held a key position within a Trust programme, including securing numerous significant – ideally six-figure – grants, we would love you to apply.

Please refer to the Job description for further information on this role. 

Interviews will be held on-site on Monday, 23rd February 2026 

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

The opportunity to help organise one of the world’s biggest global health events in 2028.

Job title: ICTMM Events Manager
Reports to: CEO
Hours of work: Part time initially, moving to Full-time
Salary: £35,000 - £40,000 per annum FTE, subject to experience
Job type: Fixed term contract to end September 2028
Location: London Office + Travel

Job summary

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity that supports members who work in, or are interested in, tropical medicine and global health.

In September 2028 it is hosting the International Congress for Tropical Medicine and Malaria (ICTMM) on behalf of the International Federation for Tropical Medicine (IFTM), in Liverpool, UK.

ICTMM 2028 expects to receive over 1,500 attendees, hopefully with over 40% coming from outside of Europe. It is an educational meeting with a high proportion of the content driven by abstracts. The event is being delivered by RSTMH with the support of a Professional Conference Organiser (PCO).

The ICTMM Events Manager has responsibility for coordinating the development and delivery of ICTMM 2028 at RSTMH, working with the RSTMH team, the PCO, the event venue ACC Liverpool, IFTM, and other suppliers.  The individual would be based at RSTMH where the role would start on a part-time basis and move to be full-time 17 months before the event.

The role requires an able self-starter who understands the logistics and considerations of running a scientific, abstract-driven event of 1,500+ attendees, of working with a PCO and of educational events attended by a high number of international guests.  There will be some travel to Liverpool and the role would require some overnight stays there before and during the event.

The candidate needs to have excellent event and project management skills, communication and relationship building skills, and be organised and flexible with a great attention to detail.  They should be as comfortable developing an events strategy as answering queries about tickets sales and negotiating sponsorship. Alongside delivering the ICTMM meeting there are opportunities for partners to deliver events at the same venue, which are also the responsibility of the events manager.

The role will start as three days per week and then move to be full time as we approach the event. The current expected timings are:

• 1 April 2026 to 31 March 2027 – 21 hours/3 days per week
• 1 April 2027 to 30 September 2028 – 35 hours/ 5 days per week

Up to 1 April 2027 the role will be office-based in our London (Bloomsbury) offices, although there is flexibility to set your own days between Tuesday to Fridays (working hours must include our core times of 10am – 4pm).

The role may also require work in the evenings or weekends and potential time staying in Liverpool.

Main responsibilities

• Develop a comprehensive project plan for all aspects of ICTMM 2028, working with the PCO, and be responsible for ensuring all stakeholders meet deadlines leading up to the event
• Coordinate stakeholders working on ICTMM 2028, ensuring all are up to date with progress and relations run smoothly – including RSTMH, PCO, conference venue, IFTM, ICTMM Strategic, Sponsorship and Scientific Committees and other third parties
• Work with RSTMH CEO to recruit Scientific Committee Chairs and members, develop a long list of partners and sponsors for funding and support, and develop legal agreements for these
• Develop and disseminate accurate and timely content about ICTMM through a dedicated website, a dedicated newsletter and other marketing materials, which is high quality and accessible
• Work with the RSTMH CEO and PCO to deliver sponsorship and other financial support for the event
• Help coordinate meetings of the ICTMM Committees where needed
• Assist the PCO with activities to maximise attendance to the event
• Help organise travel and accommodation, plus assist with visas for speakers and sponsored attendees
• Oversight and responsibility for the budget and re-forecasting of income and expenditure for the event
• Work with the PCO on the logistics of the event management e.g., exhibition space and registration
• Assist RSTMH and the Scientific Committee to secure plenary speakers, assisting with logistics
• Establish and manage a system to monitor and evaluate progress towards ICTMM 2028
• Manage all ICTMM event enquiries that come through to RSTMH and forward to the relevant team
• Develop systems and processes to ensure we capture all data from ICTMM into our CRM

Person specification

• Strong event and project management and organisational skills
• Excellent problem-solving skills with a proactive approach and mind-set
• Excellent communication skills, both written and verbal
• Experience working on long-lead times for large events, with involvement in all aspects of the event planning process
• Brilliant time management and task prioritisation skills
• Meticulous attention to detail
• Good writing skills and ability to produce creative content
• Relationship building skills, being able to inspire others and bring them with you
• Professional and articulate
• Experienced team player – able to fit in and work with other team members
• Interest in tropical medicine and international health
• At least 3 years’ proven track record of managing and delivering successful national and, ideally, international events, measured in terms of attendance, budgets, and achieving sponsorship
• Understanding or experience in coordinating events of the scale and diversity of ICTMM 2028
• Experience working with PCOs, Committees, and ideally Board members and high-profile speakers 
• Numerate with experience of budget management including forecasting and financial monitoring
• Experience of working with a CRM system, running reports and analysing data as needed
• Willingness to work unsocial hours, and to travel outside of London, with reasonable notice

The deadline for this role is 5pm GMT 4th March.
N.B. We will be interviewing candidates as applications are received and so may close the application process early. Please do apply as soon as possible.

Please click the apply button and send us your cv and a supporting statement of no more than 1,000 words (where it asks for your cover message or covering letter) which lays out clearly how your experience matches the key responsibilities and person specification.
lease also include a statement to confirm if you are able to work in the UK without a visa.
N.B. Applications submitted without a supporting statement may not be considered.

No agencies please.

Manager, Home-Start Guildford
Salary: £42,000 – £47,000 FTE pro rata, dependent on experience
Hours: 4 to 5 days per week
Contact: Permanent
Location: Astolat, Coniers Way, Guildford, Surrey. Some home-based working is possible, however you will need to be in the office with staff and attending external meetings regularly throughout the week

Home-Start Guildford is a local, independent charity supporting families with at least one child under the age of five. Through our team of trained volunteers and staff, we offer emotional and practical support to help parents build confidence, strengthen family relationships, and give their young children the best possible start in life.

We are now seeking an experienced, inspiring and values-led Manager to lead the organisation through its next phase of development.

About the role

As Manager, you will provide overall leadership and direction for Home-Start Guildford, ensuring our services remain high-quality, safe and impactful for local families. You will work closely with our Board of Trustees, lead and support a dedicated staff team, and oversee the recruitment and development of volunteers.

You will also play a key role in our funding strategy, strengthening partnerships, building community relationships, and representing the charity locally.

This is a pivotal position for someone who is passionate about early childhood, understands the challenges faced by families, and thrives in a varied and rewarding leadership role.

We’re looking for someone with:

• Proven experience in a management or leadership role, ideally in the voluntary or community sector
• Strong people management skills, including supporting staff and volunteers
• Experience of fundraising, grant applications or income generation
• A solid understanding of safeguarding and working with vulnerable families
• Excellent communication and relationship building abilities
• Strong organisational and financial oversight skills
• A commitment to the values and ethos of Home-Start
• A clean driver’s licence and access to a car

(Desirable: knowledge of the local Guildford voluntary sector, experience working with families with young children, or experience reporting to a Board.)

What we offer:

Home-Start Guildford is a supportive, family friendly employer. We offer:

• Flexible working (within service need)
• Generous annual leave
• Pension contribution
• Free parking
• Ongoing training and professional development
• The opportunity to lead a well-respected local charity making a meaningful difference to families’ lives

Schedule and Interview Process

Closing date: Midday, Friday 13 February 2026
Shortlisting: Candidates notified by end of day, Tuesday 17 February 2026
Interviews (in person at the Home-Start Guildford offices):

• Part One – Staff Engagement Exercise: Tuesday 24 February 2026 (presentation)
• Part Two – Formal Interview: Friday 27 February 2026 (panel interview & presentation)

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Home-Start Guildford is committed to safeguarding and to equality, diversity and inclusion.

This post requires an Enhanced DBS check with Child Workforce barred list information. Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start’s Safer Recruitment Policy.

No agencies please.

The Talent Set are delighted to partner with a mission driven charity on an exciting Grants, Trusts & Foundations Manager role. This pivotal position offers an opportunity to lead the development and management of funding strategies, directly supporting impactful charitable initiatives through strong relationships with funders.

Key Responsibilities:

• Identify, develop, and maintain relationships with grant-making organisations, trusts, and foundations to secure funding aligned with organisational goals.
• Prepare compelling funding proposals, reports, and updates that clearly communicate the organisation's impact and needs.
• Manage and oversee grants lifecycle, ensuring compliance and timely reporting.
• Monitor funding trends and opportunity pipelines to maximise revenue streams.
• Collaborate with internal teams to collect evidence of outcomes and evaluate programme performance.
• Maintain accurate records of applications, awards, and funder correspondence.
• Provide strategic advice and insights to senior leadership on funding opportunities and partnership development.

Person Specification:

• Proven experience in securing and managing trusts, foundations, or similar institutional funding.
• Excellent written communication skills with the ability to craft persuasive proposals and reports.
• Strong relationship-building and stakeholder management abilities.
• Well-organised with the ability to manage multiple projects and deadlines effectively.
• Knowledge of the charitable sector and awareness of funding landscape.
• Analytical mindset for interpreting funding trends and assessing organisational needs.
• A collaborative approach to working across teams and engaging stakeholders.

What’s on Offer
Salary: £38,000 - £41,000 per annum
Working Pattern: Full time, Hybrid | 3 days a week on site

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the ‘apply now’ button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Role Purpose:

Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.

This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.

The Government has also announced it is backing Responsible Finance to develop a roadmap for growth, and a new APPG for CDFIs has been set up with the official launch set for May 2026.

We are seeking an exceptional candidate to ensure that CDFIs from all sectors receive the policy and regulatory support they need to thrive.

You will manage key aspects of Responsible Finance’s policy work including consultation responses, briefings, MP outreach and building a supportive network of MPs, and writing articles to highlight key issues with the Government and our stakeholders. You will also lead on the production of RF’s annual impact report.

No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people. Do not be discouraged from applying if you do not meet all the criteria listed in this job description. If you know how to deliver results at the policy level and are a committed team player, with a can-do attitude, we want to hear from you!

 Key Responsibilities:

We are looking for a candidate experienced in Policy to take forward our work with the Government and other stakeholders on supporting the growth and resilience of the UK’s Community Development Finance Institutions.

• Policy: Supporting Responsible Finance’s work with the Government including on key initiatives such as the CDFI roadmap, the new APPG for CDFIs, and managing relationships with key departments such as Department for Business and Trade, HM Treasury, and the Financial Conduct Authority, as well as relationships at a policy level with partner organisations.
• Representation: Attending events and roundtables representing Responsible Finance.
• Consultation responses: Identifying and responding to Government and other stakeholder consultations to advocate for the CDFI sector, working closely with members to inform your responses.
• MP Engagement: lead Responsible Finance’s programme of MP outreach to continue to build a base of supportive MPs and peers within parliament.
• Partnership working: Contributing to relevant campaigns and policy forums to strengthen Responsible Finance’s influence on policies that impact the sector.
• Communications: Write clear and engaging policy briefs, reports, and articles to communicate Responsible Finance’s priorities to the Government and other stakeholders. This includes writing a monthly stakeholder newsletter article.
• Impact report: Lead on Responsible Finance’s annual member Impact Report, published annually in May.
• APPG: Spearhead Responsible Finance’s role as secretariat for the new APPG for CDFIs.
• Horizon scanning: Monitor the latest research, track political debates and identify new policy developments in the areas of community finance, inclusive growth and financial inclusion.

This is a varied and dynamic role, and candidates will need to work closely with the wider team to align our policy work with our programme work. This description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder. 

Skills and Experience:

This role requires the following skills and experience:

• Strong demonstratable experience of delivering results in a policy role.
• Highly self-motivated and able to drive your own work forward, but equally a team player with a collaborative working style.
• Excellent communication skills including: 1) concise and plain English writing skills and ability to synthesise information into an easy to comprehend format/narrative; 2) public speaking in order to represent Responsible Finance at events.
• Strong relationship-building and interpersonal skills. Must be comfortable working with stakeholders at a range of levels, and building buy-in.
• Experience analysing and synthesising data and presenting findings clearly and succinctly. Fluency with applications such as Word and Excel is essential.
• Proven ability to manage multiple stakeholders and get the information needed from busy people.
• Willingness to travel and represent Responsible Finance at events.

Working as part of a small organisation, you will need to demonstrate flexibility and willingness to pitch in to help other members of the team.

An understanding of CDFIs would be helpful but is not essential.

How to Apply

Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.

Please apply via the Careers4Change website.

Please send your CV and responses to the following questions below.

• What appeals to you about this job/Responsible Finance and why do you think you’ll do a great job?
• You are working on multiple projects including writing large consultation responses requiring input from RF’s members. The CDFIs you need information from are really busy. How do you ensure deadlines are met on time and meet quality expectations?
• You are tasked with coming up with a plan for Responsible Finance’s new APPG for CDFIs, how would you go about this?
• Identify two key current policy issues or trends you think may impact the responsible finance sector. For each, please outline:
  • Why Responsible Finance should be at the table.
  • A specific strategy or action you would take to ensure our members’ voices are heard

We recognise that the use of AI tools is widespread these days, and it is often obvious when it’s used. We will automatically reject applications where the use of AI without any editing or your original thoughts is evident. The ability to be thoughtful and tailor to your audience is crucial for being successful in this role.

Reporting To: Chief Executive

Location: Remote, proximity to London, with expenses-paid travel around the UK

Contract: 12-month FTC maternity cover

Salary: c. £40,000

Date Closes: Tuesday 24th February

The role is 20 hours per week, negotiable, working remotely but with frequent visits to the NCC
Head Office in Portsmouth for training and assimilation into the Caseworking team.

Working as part of the NCC Casework Team, the Triage Caseworker (Education) will be the first
point of contact for beneficiaries seeking educational support through the Greenwich Hospital Go
Learn - Free online tutoring for Naval families and the NCC University Bursary Programme. This role
involves following the triage processes to assess the needs of the children to provide
recommendations for tutoring/bursary support. Assessments may lead to referrals being made to
the NCC for financial assistance for other child/family needs, advice, and support in the
management of finances, and child specific needs

Key Tasks and Responsibilities

Caseworkers provide support and advice to eligible individuals in line with the policies of the Naval
Children’s Charity. They work closely with other organisations to ensure that children and families
receive appropriate and prompt support.

The role of Triage Caseworker (Education) is to assess the eligibility for support through the
Greenwich Hospital Go Learn and The NCC University Bursary Programmes. Where additional child
and family needs are identified, recommendations for appropriate assistance to the NCC
Casework Team will be required. Caseworkers should be empathetic and non-judgmental.
Caseworkers will receive induction training in the NCC’s Beacon database, Microsoft forms and
other tools necessary to the role. The role is subject to DBS checking.
 

• To act as the first point of contact for enquiries and applications from beneficiaries, providing a calm, supportive and professional welcome
• To complete an initial assessment of eligibility and, where necessary, further assessment through telephone calls and emails
• To use active listening and empathetic communication to build trust and ensure beneficiaries feel heard
• Provide appropriate information to the Go Learn providers to enable the family to receive appropriate support.
• Accurately record beneficiary information into Beacon, ensuring timely, detailed, and confidential case notes
• Log and track applications and progress of tutoring delivery
• Assess and evaluate outcomes from tutoring
• If necessary, refer the family to the NCC Triage team for additional support.
• Provide clear information about available support, signposting, or referrals
• Follow up with beneficiaries once support has been completed to ascertain impact
• To act as the first point of contact for enquiries and applications from beneficiaries, providing a calm, supportive and professional welcome
• To complete an initial assessment of eligibility and, where necessary, further assessment through telephone calls and emails
• To use active listening and empathetic communication to build trust and ensure beneficiaries feel heard
• Provide appropriate information to the Aspire platform to enable the young person to receive the support
• Accurately record beneficiary information into Beacon, ensuring timely, detailed, and confidential case notes
• Log and track applications and progress of bursary delivery.
• Assess and evaluate outcomes from bursary.
• If necessary, refer the young person to the NCC Triage team for additional support.
• Provide clear information about available support, signposting, or referrals
• Follow up with beneficiaries once support has been completed to ascertain impact

General duties:

• Ensure confidential handling of all information concerning beneficiaries in accordance with The Naval Children’s Charity’s confidentiality and data protection policies
• Keep thorough, confidential and systematic records of all matters concerning enquiries, applications, and grant awards in accordance with The Naval Children’s Charity’s data protection policies
• Regularly update personal training and skills
• Such other relevant duties as may be assigned from time to time

Essential 

• Professional background in education with an understanding of additional needs
• Be able to demonstrate empathy, emotional intelligence, and non-judgmental communication
• Evidenced knowledge and experience of charitable and financial support to beneficiary groups
• Strong communication, organisational and record keeping skills
• Ability to work unsupervised

Desirable

• Confident using IT including Microsoft Office; knowledge of grants or other CRM
• Experience of recording information into a CRM (training will be provided)
• Evidence of working effectively in co-operation with other charities and organisations
• Understanding of military life and the impact on serving personnel, veterans and their families
• Familiarity with the Royal Navy and the Service charity sector

Personal qualities 

• Adherence to NCC’s values
• Integrity, honesty and professionalism at all times
• Able to treat all people with respect and dignity
• Willing to take responsibility for actions and remain accountable
• A team player

The tasks listed in this job description are not designed to be exhaustive and may vary from time to time according to the needs of the Charity. This document will be reviewed in consultation with the post holder as the role and services provided by the organisation develop.

The Naval Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and associated professionals to share this commitment
 

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker.

You’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

The role requires evening and weekend work.

What You’ll Bring:

 •  Experience working with individuals in mental health crises or with complex needs.

 •  Excellent listening, communication, and motivational skills.

 •  Resilience and a calm approach to challenging situations.

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

Apply Now to be part of a service that saves lives and transforms wellbeing.

We offer:

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role. Only shortlisted candidates will be contacted.

Statutory fundraising manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the role

We’re looking for a Statutory Fundraising Manager to lead and grow our statutory income at a pivotal time for Sense. Statutory fundraising is a key growth area, and this role will shape our approach to securing funding from government bodies, lottery funders and public sector partners.

Working closely with the Head of High Value Relationships, the CEO, and senior colleagues across operations and finance, you’ll develop and deliver a clear statutory fundraising strategy. You’ll collaborate with teams across the organisation to design compelling programmes, secure significant funding, and ensure excellent stewardship of our funders.

This is an exciting opportunity for an experienced statutory fundraiser who wants to see their work directly enable high-quality, person-centred services for disabled people with complex needs.

Key responsibilities

• Develop and deliver a statutory fundraising strategy to maximise income from government, NHS, lottery and public sector funders.
• Identify and secure new funding opportunities, including six-figure (and ideally seven-figure) grants.
• Lead the development of high-quality funding bids, working with senior leaders and operational teams to shape strong programme proposals.
• Manage relationships with statutory funders, acting as the main point of contact and overseeing all narrative and financial reporting.
• Take responsibility for statutory income and expenditure budgets, ensuring accurate financial and programme reporting.
• Stay up to date with sector developments to identify emerging opportunities aligned with Sense’s strategy.
• Develop and contribute to partnership and consortia bids with external organisations, academic institutions and service providers.
• Work collaboratively across Fundraising and Marketing and the wider organisation to support shared goals and learning.
• Ensure compliance with GDPR, the Chartered Institute of Fundraising Code of Practice and all relevant policies and procedures.

Some travel will be required to visit Sense services across England, Wales and Northern Ireland.

About you

You’ll be an experienced statutory fundraiser with a strong track record of securing significant funding and managing funder relationships. You’ll be confident working with senior stakeholders, comfortable with financial and impact reporting, and motivated by the opportunity to make a meaningful difference.

You’ll bring:

• Proven success securing income from statutory and lottery funders, including six-figure grants (seven-figure desirable).
• Experience developing funding proposals aligned to organisational strategy, including monitoring and evaluation frameworks.
• Strong experience managing relationships with government and public sector funders.
• Confidence in budget setting, financial reporting and income/expenditure management.
• Excellent written and verbal communication skills, including bid and report writing.
• Strong planning, organisational and stakeholder-management skills.
• A collaborative approach and the confidence to influence senior colleagues.

Desirable experience includes:

• Working with consortia or acting as a lead grant holder.
• Knowledge of tendering, contracting or unit-pricing models.
• Experience using CRM systems, ideally Microsoft Dynamics.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

IT Operations Delivery Lead

Contract: Permanent , Full time – 35 hours per week

Location: London, UK.

UK hybrid working – a minimum of 60 % of working time is spent face-to-face in the London office with flexibility around the remaining two days. As needed, the role might be required to be in person more than 3 days on any given week.

Salary: £57,415 - £60,436 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The WaterAid global IT team is a strategic, customer-focused function that enables secure, scalable and sustainable technology services across our federation.

The team leads the delivery of front-line IT support, cybersecurity and infrastructure services, while also guiding the strategic development and integration of applications and enterprise architecture.

In addition to providing direct services to over 250 UK-based staff, the team supports WaterAid personnel across more than 20 countries, working in close partnership with external vendors and in-country teams to ensure a consistent, high-performing global IT experience.

Through a focus on technical standards, resilience and innovation, the team plays a critical role in delivering WaterAid’s digital ambitions and ensuring technology underpins effective, efficient and impactful global operations.

About the role

As our IT Operations Delivery Lead, you will ensure the reliable, efficient delivery of core IT services and drive operational excellence across WaterAid’s global technology landscape, working closely with the Managed Service Provider, technical delivery teams and colleagues across the UK and international programmes to enable sustainable, scalable change.

In this role, you will:

• Lead the delivery of reliable, responsive IT support services across UK and global operations.
• Manage and optimise the performance of the Managed Service Provider, ensuring strong vendor relationships and effective service governance.
• Act as Product Owner for the service management platform (ServiceNow), driving process maturity, user experience and continuous improvement.
• Coordinate the smooth transition of new tools, platforms and services into operational support through readiness planning and clear handovers.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience leading IT service delivery or IT operations in a complex or multi-country environment.
• Ability to manage third party suppliers, including SLAs, escalations and continuous improvement.
• Strong communication and collaboration skills, able to work with technical and nontechnical stakeholders.
• Ability to analyse service performance data and drive practical, scalable improvements.

Although not essential, we’d prefer you to have:

• Experience acting as Product Owner or Service Manager for an ITSM platform such as ServiceNow.
• Knowledge of ITIL practices and service management frameworks.
• Experience supporting operational change, automation, or service optimisation initiatives. 

Closing date: Applications will close 12:00 PM UK time on 02 March 2026. Interviews are expected to take place week commencing 09 March 2026.

How to apply: Click Apply to answer the pre-screening questions and upload your CV only.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Business in the Community (BITC) champions responsible business as essential for long term economic growth and resilience. We convene, campaign and consult with business to tackle society’s most pressing challenges-from climate change and place-based regeneration to inequality, workplace wellbeing, and inclusive growth.

BITC empowers its members to:

• Lead responsibly by embedding purpose and sustainability into strategy.
• Collaborate across sectors to drive systemic change.
• Act locally and nationally to support communities and unlock opportunity.

Founded by His Majesty King Charles III in 1982, BITC has over four decades of experience in engaging business and delivering measurable impact in both business and in communities through evidence-based interventions. As a trusted partner to business and government, BITC convenes leadership, influences policy, and accelerates action-helping shape a future-ready economy that works for everyone.

We are currently looking for an Events Coordinator to support the team to deliver our programme of events.

The role will involve:

• Supporting the Head of Events and Events Manager on a number of high profile events
• Taking the lead on project managing agreed events with a range of event formats and audiences
• Supporting the Heads of Events and Events Manager with team related administration

The successful candidate will have experience of leading on events or supporting colleagues on events from concept to delivery plus experience of maintaining administrative systems.

The salary band for this role is £24,479 to £33,120 depending on experience.

Closes 24th February 2026 - 12pm midday

Business in the Community are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and we are  committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

Membership Growth & Engagement Manager (Direct Debit Membership)

Job details:

• London (Hybrid / Field-based across Greater London)
• Fundraising & Membership Growth
• Fixed-term: 12 months with opportunity to renew, dependant on performance. 
• Salary: £40,000

Who we are:

We want to create a world filled with wildlife, and we do this through pioneering community engagement and Rewilding Our Future. For us, rewilding is about rewilding people as well as rewilding nature, reconnecting communities to the natural world and restoring functional ecosystems through habitat restoration and species reintroductions.

From our work to reintroduce beavers to London for the first time in 400 years, to restoring river catchments with water voles, we focus on interventions that create real ecological change on the ground. We support landscape-scale recovery too, from bringing back iconic species such as white storks and working on wider habitat restoration across East Anglia. 

The need

To grow Citizen Zoo sustainably, we need to grow our secure unrestricted income. Our monthly, direct debit membership currently brings in around £10k per year, and we’re aiming to grow this towards £60K per year within the first 12 months (or 1,000 equivalent members), through improved digital acquisition, better retention, and a strong on-the-ground recruitment presence across London.

Who you are

You are an adaptable, entrepreneurial fundraiser/marketer who loves turning public interest into long-term support. You are equally comfortable improving a digital join journey and writing supporter comms, and getting out in the field, setting up a stand at events, speaking to the public and signing people up to monthly direct debits. You thrive working independently, you’re confident working to targets, and you use data to learn fast and improve performance. You’re motivated by building something that compounds: a membership base that grows every month and funds rewilding for years to come.

The Team & The Role

We’re a not-for-profit social enterprise with a team who mostly work from home in London. You’ll work as part of this remote team from home, our shared desk spaces in central London, and out on the ground at events, partner venues and project sites across the city and beyond. You’ll work closely with delivery and communications colleagues to turn audiences (visitors, volunteers, event attendees, online supporters) into loyal members, and ensure members receive a positive, joined-up experience that retains them long term.

What you’ll do

You will own and deliver a data-led membership growth plan that increases acquisition, improves retention, and grows member value (including upgrades from £3 → £5/month over time). You’ll sharpen Citizen Zoo’s membership proposition so it clearly connects supporters to our impact, and you’ll turn that into campaigns and activity that consistently convert interest into monthly direct debits.

Digitally, you’ll create and optimise the online join journey (landing pages, forms and messaging) and run recruitment activity across email and social. You’ll work with agency partners to plan and launch Meta and/or Google campaigns, shape and iterate creative, manage a monthly marketing budget, and improve cost-per-join and conversion rates through ongoing performance monitoring.

For retention, you’ll build joined-up supporter journeys from welcome/onboarding through impact updates, renewal/retention thorough engagement and exclusive membership offerings, upgrade prompts and lapsed reactivation. You’ll use segmentation and insight to keep communications relevant, strengthen the member experience, and reduce churn.

On the ground, you’ll lead in-person recruitment across Greater London at events, fairs, community days and partner sites, setting up an effective stand, engaging the public, and signing people up to direct debit. You’ll keep improving the recruitment “kit” (scripts, FAQs, signage, QR codes and follow-up journeys) and coordinate volunteer/colleague support when needed.

Ideal candidates will also focus on lifetime value (LTV) of supporting members and as such be able to work towards an appropriate cost-per-acquisition target (CPA). 

Minimum requirements

• Full UK driving licence (hard requirement), candidates will not be considered without one (please ensure you list this on your CV). 
• Demonstrable experience growing income or supporters through membership, regular giving, direct marketing, subscriptions, fundraising, or performance marketing.
• Experience delivering campaigns across digital channels (email/social), and using data/insight to improve results.
• Confidence in communicating with the public, including proactively starting conversations and handling objections.
• Strong organisational skills and ability to manage multiple workstreams independently.
• Willingness to travel across Greater London and work occasional evenings/weekends (time off in lieu provided).

Preferred requirements

• Experience managing a membership scheme (acquisition + retention) with clear performance targets.
• Experience using a CRM or ticketing/membership platform (e.g., Hubspot, Salesforce, Spektrix, Tessitura or similar).
• Experience running or supporting face-to-face fundraising/membership recruitment at events.
• Experience managing external suppliers (design/print/digital) and working with paid social agencies.
• Understanding of GDPR-consistent supporter communications and supporter care best practice.

Success measures (first year)

In your first 12 months, success will look like building a repeatable membership growth engine that consistently brings in new direct debits through a combination of digital campaigns and in-person recruitment, while improving retention so income compounds over time. 

You will be expected to help grow membership income from around £10k/year towards £60K/year, supported by clear monthly targets, a functioning reporting dashboard, and evidence-based optimisation of messaging, channels, and supporter journeys. You’ll also put in place a retention programme that reduces churn and increases lifetime value, so membership becomes a reliable, scalable source of unrestricted funding for Citizen Zoo’s rewilding work.

Working Hours

At Citizen Zoo we have standard working hours from 09:00–17:30, but team members can start earlier or later if agreed with your line manager. This role will require occasional evening and weekend work, particularly around events and recruitment opportunities, and this is given back as time off in lieu.

Location

Must be able to travel regularly across all of London, and across other parts of Greater London, to deliver events and recruitment activity.

Benefits

In return for your enthusiasm and expertise, we’ll reward you with a competitive salary and an enviable range of benefits including 24 days holiday a year (with the option to buy more days) that rises by one day per year of service after your initial 5 years at Citizen Zoo, as well as pension and life assurance.

Perks

Subsidised gym membership, social events and parties, and a day off for your birthday. We’re proud to offer progressive and flexible working practices designed to give you the work-life balance you need.

Application Timelines & Deadline

• Please submit your application by 23:59 on 15th Feb
• Review week: From 16th to 22nd Feb
• Invitation to Interview: by Friday 27th Feb
• Interviews: Friday 6th March