Mountsorrel Relief in Need Charity makes grants to people in Mountsorrel, Leicestershire, who are in need, hardship or distress. Most grants are made to individuals in need, although grants are also made to organisations which provide services to people in the village. 

We are looking for someone to effectively process all applications for grants on a part-time, self-employed basis, working from home, starting as soon as possible.

The role involves: 

• Visiting individual applicants in their homes and gathering detailed information about their needs, circumstances and finances

• Presenting information to trustees and answering questions 

• Arranging the supply of goods and services to successful applicants

We are looking for someone who: 

• Is empathetic, caring and considerate, respectful and non-judgemental

• Has relevant experience of working directly and sensitively with service users in need, hardship or distress 

• Has a good understanding of issues affecting people living in poverty, including the benefits system

• Has knowledge and skills to input to, and maintain, a database

• Knowledge of the Mountsorrel / Soar Valley / Charnwood area

Experience of grantmaking in a charity context would be an advantage and ideally you will have access to a vehicle to carry out home visits. The role is subject to a DBS check.

You will be provided with independent in-work emotional support, should you want it as part of the role. 

The work is interesting, rewarding and occasionally challenging, with no two days the same. 

Please note that the above details describe the role as it is usually carried out. At present, separate arrangements due to Covid-19 are in place to ensure the safety of the postholder.

To apply, you should send in your CV and covering letter, clearly indicating how you meet the requirements of the person specification.

Jobseeker Personalised Travel Planning Officer Nottingham & Derby

(ref: SUS3003)

£24,691 pro rata per annum

22.5 hours per week – Contract to 31 March 2021 - based in Derby / home working

This exciting opportunity is to promote sustainable and active travel with an emphasis on cycling, through a one stop personalised travel planning and travel support service for those seeking employment (including employment benefit claimants, apprentices, new starters and others) in Nottingham and Derby with aim of developing the skills, confidence and ability to cycle, walk and use all forms of sustainable transports, so improving their access to education, training and employment.

Committed to the benefits of active travel, you will have excellent communication and presentation skills, experience of delivering practical projects which included community engagement or behaviour change, be very enthusiastic about the role and have the ability to motivate others. Experience of successful partnership working, organising and delivering events and leading group workshops is also required as is IT literacy and an understanding of local travel initiatives. You will also be committed to the promotion of sustainable transport.  

Closing date for the receipt of completed applications is 9am on Wednesday 7 October 2020. Interviews will take place via MS Teams / Zoom on Wednesday 21 October 2020.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.

An exciting new role for the charity, EDT’s Digital Transformation Officer will take a fundamental role in the optimisation and digitisation across the organisation to support young people with both online and face-to-face activities. Using creative and forward thinking and a passion for digital tools, the post holder will help improve the lives of young people, regardless of their background.

Location is flexible, around one of our offices (Southampton, Welwyn Garden City, Plymouth, Birmingham, Nottingham, Glasgow).

Responsibilities include:

Operations and Project Management

• Agree annual budget with Finance Manager and be accountable for delivering successfully against that budget, with a focus on cost control and value for money
• Regular financial and operational reporting
• Project manage digital projects and ensure relationships with external stakeholders, staff and audiences are all managed effectively, i.e. requirements captured or challenged where necessary, delivery of robust, reliable solutions against clear expectations
• Train staff on new digital solutions to ensure the transformational change is embedded
• Maintain development environments and manage change requests

Technology Platform for online experiences

• Build recommendations and fully costed solutions meeting the charities aims whilst keeping within the tight constraints of a charity’s support costs.
• Implement and manage technology solution/s (with suppliers) and to engage stakeholders and ensure ease and reliability of access to engage with EDT
• Ensure the charity is receiving the best cost solutions using discounts and negotiated deals where possible.
• Identify, recommend and source other products to support the user experience while maintaining safeguarding.

Website Improvement

• Optimise, develop and co-ordinate our website aligned to new messaging and branding and learning management system/online member hub
• Work cross team to create a digital community which supports stakeholder experiences, helps young people take part and stay connected and promotes the work we do

Risk management and policy compliance

• Review and update the ICT policy, ensuring it is aligned to GDPR policy. Input into GDPR Policy for the ICT technical aspects
• In line with rules agreed with GDPR Lead, undertake regular data cleansing and where possible automate
• Use knowledge of Safeguarding policy and awareness of safeguarding issues to build in the relevant controls and safeguards into the digital solutions, website and other systems
• Promote IT safety and policy compliance (IT, GDPR) culture amongst users to protect the charity and its stakeholders

Continuous improvement- On-going review of processes

• Maintain a good working knowledge of the full range of EDT programmes, activities and accreditations
• Critically review the use of systems (Website CMS, CRM, LMS, bespoke applications) and collaboration and communication tools (Teams, Skype…) for maximal efficiency and integration
• Identify improvements to achieve the charity’s vision and collaborate with others to implement these
• Work alongside marketing team to ensure continuity of student, sponsor and supporter experiences
• Where appropriate, work with other teams to ensure proper use and update of systems
• Keep on top of innovative ways to present EDT content, proposing and implementing with changing digital trends. Turn insight into real actions and solutions

Competencies - Attributes - Skills

• Preference of IT Degree or completed Apprenticeship programme in IT - able to demonstrate strong technical skills
• Agile thinker who embraces change and its opportunities and is willing to learn and adapt in response
• Excellent interpersonal and communication skills
• Ability to work co-operatively and confidently with colleagues and other stakeholders
• Ability to work to deadlines, plan workload and demonstrate effective time management 
• Energetic and committed with a clear focus on achieving results
• Professional and proactive, with a real pride in quality of work
• Positive and resilient attitude
• Adaptable and flexible
• Ability to be an engaging and inspiring ambassador for EDT
• Experience relevant to charity/third sector/youth sector
• Excellent knowledge in identifying suitable products, and building lasting partnerships with our key suppliers
• Significant experience of website development and optimisation
• Experience of Learning Management Systems, Microsoft Dynamics or other CRM systems and user experience models
• Successful project management experience involving IT and non-IT personnel- essential
• Familiarity with Agile methodology
• Knowledge of CSS and javascript an advantage

Special conditions

• The successful candidate will be required to fulfil an enhanced DBS/PVB check and should hold a clean driving licence
• The post holder will be required to attend meetings and to travel offsite, possible involving overnight stays.

Senior Consultant National Development Officer

Join our client as a Senior Consultant and contribute to the work of a unique and highly influential initiative to protect all children from abuse in and through sport.

Every childhood is worth fighting for. This is our client’s belief. It drives them. And it’s why their National Services team never stop sharing their learning, information, advice and support with everyone who needs it.

Salary: £34000-£39898 per annum

Location: The role is based in Leicester but could suit a home working arrangement and involves travel throughout the UK

Vacancy Type: Permanent

Working Hours: Full time, 35 hours per week

Closing Date: 16th October 2020

About the role:

Our client’s National Services Division provides child protection training, consultancy services and resources to individuals and organisations across the UK. Delivering high quality services and resources informed by research and best practice, to provide those working with children with the confidence, knowledge and skills to safeguard them.

As a Senior Consultant you will contribute to the work of a unique and highly influential initiative to safeguard all children in and through sport. The Child Protection in Sport Unit (CPSU) was set up to translate into action ambitious plans to raise safeguarding awareness, standards, knowledge and skills throughout sport and activity.

The role of Senior Consultant has a particular focus on supporting Sport England and UK Sport funded national governing bodies of sport to meet safeguarding requirements. You will also represent the Unit in a range of multi-agency forums including those linked to the new Sport Safeguarding Partnership strategy for 2017-21 as well as insight into the new strategy starting in 2021. 

About you:

We are looking for a high calibre individual with significant direct experience of child protection practice and up to date working knowledge of child care law who has the following skills and experience:

• The ability to give appropriate sports sensitive advice and consultancy to sports bodies
• Excellent communication and consultancy skills
• The ability to plan and deliver on a wide range of projects

In Return:

This is a real opportunity to make a difference to children’s lives, but our client also likes to reward people by offering a great working environment, being part of a friendly and supportive team, and offering stimulating and challenging work, with plenty of development opportunities.  They offer a variety of rewards and benefits including: generous annual leave, employee benefits and assistance programme, pension and life assurance schemes.

Join them and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that matters, and that impacts millions of young lives!

Other roles you may have experience of could include: Child Protection, National Development Officer, Safeguarding Consultant, Senior Safeguarding Officer, Children’s Safeguarding Officer, Children’s Consultant, Consultant Social Worker etc.

At Nottinghamshire Hospice, we add life to days. We focus on the care and treatment of the chronically ill and dying in Nottingham and Nottinghamshire, particularly those at the palliative stage of their illness, as well as support and care for their families and carers. We believe everyone should have a good death.  For our service users and their loved ones our palliative, end of life care and support will be a beacon of hope in fulfilling their rights.

We do this by providing care and support in a place of people's own choosing, and most people choose to spend their final weeks and days in their own homes. We make this happen with our Hospice in your Home service - we are not a typical a hospice in not having a bedded inpatient unit. We also run a day hospice, providing a wide range of services and treatments. 

It's our 40th year of serving our community, but the celebrations have been overshadowed by COVID-19. Our team has adapted rapidly and admirably to delivering more of our care services out in the community, directly supporting patients in their homes with a combination of day and night time support, as well as telephone support and advice.

Our next CEO will navigate us through the constantly changing environment, and lead the organisation through further change and development. They will identify and implement opportunities to realise our ambitions to reach even more of those at end of life in Nottinghamshire, across all parts of the community, who would benefit from our support; and will develop a robust and sustainable business plan that will enable this.

Key details:

Job title: Chief Executive Officer at Nottinghamshire Hospice

Salary: circa £80,000

Contract: Permanent, full time

Location: Nottingham

Amongst other criteria, the successful candidate will have:

• Knowledge of current health/social care policies and practices and regulation of clinical services.
• A track record of experience at CEO or Deputy CEO level, with an organisation that has demonstrated significant growth and the ability for continued development.
• The ability to develop and deliver a strategic vision for an organisation in the context of the whole system transformation for patient centred care.
• The ability to manage all stakeholders effectively, both internal and external and to build local partnerships that enable us to further our aims.
• Excellent communication, networking and interpersonal skills, decisive, tactful and calm under pressure with high levels of emotional intelligence.
• Significant experience of change management and organisational development.

We encourage applicants who are from underrepresented groups with protected characteristics, as we value having a diverse pool of applicants to find the best candidate.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest to Harris Hill by pressing apply. This will be treated with the strictest confidence. CVs at this stage are welcome, but are not required and will not be considered as an application. 

Aled Morris or Jenny Hills at Harris Hill are happy to have an informal and confidential conversation with potential candidates about the role. To arrange a suitable time to speak, please email with your availability.

Please note: responding to this advertisement will not in itself be considered an application. We will need a CV and a supporting statement addressing the full person specification in the information pack.

Closing date for applications: 9am, Wednesday 7th October 2020.

The Trent Rivers Trust is looking for a

Finance Manager

This is an exciting opportunity for an experienced financial manager to join a growing charity and oversee its budgetary management and financial controls. Based in Ilkeston, Derbyshire with some home working. Applicants will have proven financial management skills, be used to working with accountancy and budget management software and have strong partnership development and team working skills.

The Role

The Trent Rivers Trust (TRT) is looking for an experienced Finance Manager to oversee and manage the charity’s finances and help ensure the charity’s financial sustainability. The charity has grown in recent years and now requires its first internal finance manager to lead and oversee with the CEO, all financial, accounting and budgetary management. The role is also required to ensure a smooth transition from our existing system of financial management to the use of a cloud-based finance management and accountancy software system.

The Trent Rivers Trust delivers projects that make a difference to rivers, the wildlife which inhabits the river corridor and the people that enjoy the river environment.  Our vision is for the River Trent and its tributaries to be rich in wildlife habitats, landscape and historic features for the benefit of all, both now and in the future. At the Trust we have a highly motivated and skilled team all with a passion for rivers and the wider environment, managing a wide variety of projects across the Trent catchment.

Purpose of the Post

• Reporting to the CEO and Trustees, the role is the first contact point for financial matters and oversees the budgets and accounts for the charity
• Agrees and manages the budget, income and expenditure and supports forecasting and the provision of financial information.
• Supports project officers and managers with budget development and the financial management of their work
• Ensures processes around payroll, invoicing and payments to suppliers work smoothly
• Manages the finance assistant and provides support to fundraising and income generation work

Applicants wishing to apply for the post must complete the application form on the Trent Rivers Trust website 

Finance & HR Administrator

Responsible to:  Finance Director
Location: Baca office, Loughborough, England. The role may require occasional travel
Hours:                  22.5 hours per week
Salary Band: £17250 to £18500 per annum pro rata
Contract: Permanent

Overall Purpose

To actively participate in Baca’s vision to see a world where young force migrants are welcomed, feel safe and have hope to rebuild their lives for a better future. To support this vision by providing effective and efficient administrative support for the Finance and HR functions of the organisation.  The role will also have other general administrative responsibilities alongside the finance and HR responsibilities.

Please read attached Job description in detail before applying. Once an expression of interest has been made, an email with an application form will be sent and this needs to returned completed for the interest to be taken forward. 

Interviews will be conducted on week commencing the 12th of October. 

The successful candidate will be required to undergo an enhanced DBS check. 

You have great administrative and data entry skills, a flexible approach and lots enthusiasm. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as an Administrator and Data Worker.

Right now, we’re looking for someone like you to join our team in Derby that offers alcohol services and access to drug treatments for adults, and has a large family service to support those affected by someone else’s substance misuse.  You will provide the vital administrative, data entry, reporting and reception support the service needs to run smoothly. One minute you might be booking clients in for appointments using our electronic diary system, the next, greeting visitors, keeping the reception area clean and tidy, dealing with queries or handling a telephone enquiry. Anything it takes in fact, to ensure that everyone we deal with feels welcomed and that our systems and service operates effectively each and every day.

As well as GCSE English and Maths at Grade C or above (or equivalent), you have significant experience of data entry, manipulation and reporting. We’ll also be looking for a background in an admin role where you dealt with people from a wide range of backgrounds, both over the phone and face-to-face. Familiar with all aspects of electronic communication such as email, diaries and the intranet, you have a good knowledge of Microsoft Office applications and Windows files and folders too. What’s more, you have lots of initiative, are great at multi-tasking, work well within a team and under direction from others and have an absence of an alcohol or substance misuse problem for at least two years.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Closing date: 14 October 2020.

Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

As Director of Services you will be leading and developing a small group of dedicated staff delivering against Salcare’s mission as a ‘one-stop’ diversified services provider in areas of complex and multiple deprivation in North Nottinghamshire, Derbyshire and Erewash.

The range of services delivered through Salcare include support to victims of domestic violence including a new strategic focus on perpetrators and young people at risk of offending; McKenzie Friend and legal services; support to families and victims of trauma including art therapy; a rapidly growing foodbank, and other community ‘one-stop’ services.

Together, trustees and service leaders at Salcare have a clear sense of purpose and dedication to improving the life of individuals who have been the victims of abuse, and to the wider community.

As an organisation our strategic goals are to be strong, sustainable and effective so we are able to fulfil our core purposes, while at the same time developing services to meet emerging needs. We recognise the need to enhance Salcare’s profile and use our experience and expertise to influence professional services, and the wider community, to support victims of trauma, abuse and/or poverty.  We see the appointment of a new Director of Services as crucial to achieving these goals, as well as developing a robust financial foundation for the organisation.

We are seeking an experienced leader who understands the challenges of managing counselling services and can engage with potential funders in a challenging climate.

The successful candidate will have vision and focus, a proven track record of successful delivery and ideally organisational leadership. and be committed to the ideals of Salcare. They will need to provide evidence of ability to take responsibility for the organisation’s finances and management practice in addition to building strategies to put in place and to deliver against a long term strategic plan.

Please note that the closing date is 11pm on Friday 9 October and that the interview process will be remote.

We look forward to hearing from you.

Vacancy Reference Number:

ISUPC/ISU/UK-R2

Position title:

International Support Unit (ISU) Programme Coordinator

Reports to:

Director of International Support Unit

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

£27,000 – £32,000 (depending on experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, Extendable)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 25th September 2020

Approx. Interview & Role Commencement Date(s):

Interviews: As and When Suitable Candidates Identified

Start: ASAP thereafter

NB: -

• Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
• Muslim Hands reserves the right to end the application procedure early should the right candidate be found ahead of the ‘closing date’ [25th September 2020].

Background

Muslim Hands is a UK-based international relief organisation working in over 40 countries worldwide. The Head Office based in Nottingham and a fundraising team based in Whitechapel, London; occasional travel between the two locations will be expected. Muslim Hands UK is seeking an enthusiastic and passionate individual to direct our Programme through an exciting period of growth and change as we have ambitious plans to grow our income in this area by 2020.

The ISU – Programmes Coordinator will be responsible for:

Job Specifics

1. Strategy, Planning and Financial Management:

• Deliver the ‘Muslim Hand’s Programme Strategy 2018-2020’ by supporting international offices to ensure the delivery of programmes is in line with the organisation’s strategic aims.
• Plan and review the progress of programme strategy and financial management at regular intervals (monthly, quarterly and annually).
• Ensure all international offices are working in-line with the programme strategy to achieve the organisations agreed long-term goals.
• Support international offices to develop and implement the programme annual budget to ensure it is in line with the organisation’s financial procedures to deliver projects.
• To support international offices financial transactions to and by MH partners in accordance with MOU and programme funding agreement.
• With international offices help develop an effective models and tools to enable planning and writing of programme proposals which comply with the Muslim Hand’s programme guidelines and standards.

2. Support to Senior Management:

• Support international country office senior management in producing programme strategic plans, budgets and new policies for the future of Muslim Hands.
• Support International Offices in presenting programmatic feedback and financial reports to CEO, Senior Management and Board of Trustees on a monthly, quarterly and annual basis.
• Advise international country office senior management on the future projects and the viability of obtaining funds to support project initiatives.
• Work with international country office senior management and ensure Muslim Hands programme policies and practices are in line in with the programme standards and local regulations. 

3. Programme Management:

• Provide direction to the international country offices programmes team with guidance and support to ensure the effectiveness and positive impact of the programmes implemented, including resources, feedback and additional training when required. 
• Collaborate with overseas partners to ensure their strategies are in-line with international country offices programme strategy, and share decision making for maximum benefit to programmes.
• Assist international offices in developing a reporting mechanism to be utilised by the programmes team which includes monitoring, programme delivery and financial reporting.
• Provide support to ensure that country offices effectively use the Muslim Hands software suite (Programme System 3, Qalam, Alpha or any application approved by senior management) for managing budgets, monitoring and coordination of programmes across the organisation.
• Assist international country offices to ensure overseas partners are working in line with partnership’ policies which meet the organisational strategic aims.
• Review and assist the development of partner organizations by providing training, resources and feedback.
• Assist in Developing and implementing a clear communication structure between programme and fundraising departments to provide timely feedback to Muslim Hands’ supporters.
• Provide timely feedback to fundraising department, supporters and stakeholders particularly during emergencies response, Ramadan, Qurbani or any specific campaigns.
• To be versed and familiar with existing changes within the required standards and regulations for INGOs / humanitarian relief, development agencies and local laws (CHS).

4. Humanitarian Response:

• Assist international offices in Developing and implementing a strategy to deliver rapid emergency responses during any disasters and human crisis.
• Support Emergency team in identifying relevant stakeholders for the Emergency Program (UN, NGOs, donor agencies, private sector)
• During emergencies, actively encourage the partners to increased collaboration with agencies, UN Institutions, Donors, Trusts, Foundations, Campaigners and Standardization Organisations.

5. Programme Monitoring, Evaluation and Learning (MEAL):

• Assist in developing a regular process of monitoring and data collection of all Muslim Hand programmes.
• Ensure effective regular monitoring of international programs to evaluate the impact and direction of the programmes.
• Ensure after adequate assessment made by MEAL recommendations are implemented to improve delivery of programs. 
• Share recommendations based upon MEAL with all Muslim Hands donors and stakeholders.

6. Staff Management:

• Ensure International office’s Programme staff are trained and follow all policies and procedures.
• Undertake any reasonable responsibilities as required by line manager and adhere to all Muslim Hands Policy.
• Ensure effective management of team’s time keeping and attendance though tools provided ie Clock-rite and E-days as an example.

7. General Responsibilities

• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation

Person specification: - 

Qualification and Experience

· Minimum degree level qualification

· At least 2 years’ experience of working in a similar role

· Experience in a nonprofit organization is desirable

Essential Skills

· Exceptional strategic thinking and problem-solving skills, with the ability to lead the program reporting and analysis required to support strategic decision making.

· Ability to effectively communicate complex information (both written and verbal), articulate trade-offs, and distil information into clear recommendations for a range of decision-makers.

· Ability to maintain strict confidentiality in her/his work, exercising excellent judgment and discretion at all times.

· Accomplished at working in an environment that is demanding and fast-paced, where there are sometimes competing needs and limited resources

Essential Requirements:

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands;

OR

Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Able to travel internationally frequently to partner offices in Canada, France, USA and South Africa

Please register your interest and apply by sending in your current CV and a suitable covering letter.

Deadline for applications is 25th September 2020 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

VOLUNTEER COORDINATOR, FAMILY MENTOR SERVICE SOUTH, NOTTINGHAM, PERMANENT, FRWK08, £21,150 -£22,831, 37 HPW, TO BE WORKED FLEXIBLY TO MEET THE NEEDS OF THE SERVICE (MAY INCLUDE EVENINGS AND SATURDAYS)

The family mentor service is a parenting support programme for the pre-school years that  includes home visiting and group work with a focus on child development and positive outcomes for  families within the St Ann’s, Arboretum and Hyson Green wards in Nottingham.

We are looking to recruit a volunteer coordinator to recruit, supervise and lead a team of volunteers. The service has a bespoke pathway for volunteers, with development of our volunteers at its heart, developing skills, knowledge and confidence as necessary to assist in delivering a high level service.

May require some Saturday working

Applications from bilingual speakers are welcome.

Full driving licence and access to a car for work are essential.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE.

As Advocacy Service Manager, you will oversee, inform and create a service delivery strategy that contributes to the effectiveness of the service and is contract compliant. 

You will lead on the service delivery of the One advocacy contract, a statutory provision within Citizens Advice Mid Mercia (CAMM). 

You will provide a robust, reliable, professional, consistent and boundaried service to adults within Derby City, with a small team of direct reports; staff and volunteers alike:

• IMCA
• RPPR (DoLS)
• IMHA
• Care Act
• NHS complaints
• Specialist (non-statutory advocacy).

Planning and development

• Have safeguarding is at the forefront of all practice within the One advocacy team
• Advise Dep. CEO/SMT on staffing and service delivery issues
• Co-ordinate activities, procedures and systems to promote common policies and/or practices within the appropriate service delivery area
• Implement IT and other resource strategies within CAMM guidelines
• Participate in initiatives as appropriate and contribute to the work of partners and stakeholders
• Support the strategic development of CAMM & One advocacy, to ensure its management and services to clients reflect and support the CAMM quality and diversity strategy.

Service delivery

• Record and analyse data to provide reports to Commissioners
• Supervise the work of the team to ensure that standards meet CAMM and funders contractual requirements
• Ensure service delivery and adequate cover from available staff
• Monitor, report and feedback the quality of advocacy support provided
• Maintain and develop standards of service delivery
• Research, identify and respond to advocacy needs, in particular the needs of identified vulnerable client demographics
• Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control
• Assist and advise the relevant managers on compliance with CAMM and external funders
• Provide performance reports on a monthly basis to the Dep. CEO.

Financial management

• Contribute to decisions on allocation of resources
• Oversee the team budget for expenses and training
• Responsibility for spot purchase contracts, invoices and payments.

Staff management

• Ensure all team members are aware of, and able to effectively report and disclose safeguarding concerns
• Ability to delegate as appropriate
• Attend regular meetings of the management team
• Schedule, attend and document regular team meetings
• Create a positive working environment in which equality and diversity are well-managed, dignity at work is upheld and staff can do their best, ensuring CORE values are adhered to at all times
• Ensure the effective performance management and development of staff through weekly supervision sessions, the appraisal process and learning and development, incl. the disciplinary and capability processes and reflective practice
• Able to prioritise own caseload, and that of individual team members
• Plan and allocate work, monitor achievement of deadlines and support staff as appropriate
• Ensure that the service area is adequately staffed and resourced
• In accordance with CAMM and service procedures, assist the SMT in implementing employment policies and procedures
• Encourage good teamwork and lines of communication between all members of staff
• Ensure recruitment, induction and training of new staff as appropriate.

Administration

• Oversee and monitor effective and efficient administrative systems
• Monitor an effective health and safety policy with regard to staff, equipment and premises within statutory requirements
• Maintain complaints procedures in accordance with CAMM guidelines.

Learning and development

• Undertake mentoring, coaching and effective development of staff and volunteers by checking competences, case reviews, file audits and shadowing
• Identify and implement own learning and development needs
• Maintain the service area's learning and development plan
• Identify knowledge gaps within the team and source external training
• Record all individual and team training attended, for Commissioners reports
• Identify the learning and development needs of staff through support and supervision and contribute towards CAMM’s learning and development plan.

Person specification

• The ability to commit to, and work within, the aims, principles and policies of CAMM and one advocacy
• Proven ability to manage people including the ability to recruit, develop and motivate staff and volunteers
• Able to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
• Ability to monitor and maintain casework systems and procedures
• Proven ability of monitoring and maintaining service delivery against agreed targets
• Ability to communicate effectively, verbally and in writing
• Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing
• Ability to ensure best use of IT systems and packages in the provision of advice services
• Ability to monitor and analyse statistics and to check accuracy of calculations
• Ability to work with a variety of organisations and to earn and maintain the trust of those people
• Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area, with constant interruptions
• Ability to manage a budget and contribute to decisions on the allocation of resources
• Ability to plan and manage projects
• Commitment to continuing professional development (CPD)
• Adhere to CAMM CORE values at all times.

Reports to: Deputy CEO/SMT

Interviews will be held when suitable candidates apply.

This vacancy will close when a suitable candidate has been found.

An application form and guidance can be downloaded from our website or this advertisement.

All completed applications should be sent to the email address at the end of the application form.

COVID-19 considerations:
Covid-19 measures in place in all office locations.

EMPLOYMENT ADVISOR

GRADE FRWK07, SALARY: £20,133 - £21,866 FTE, PERMANENT, 37 HPW

In response to Covid-19 and the unprecedented rise in unemployment, Framework is expanding its employment services to meet this emerging need.  We are looking for enthusiastic and dynamic individuals who have experience of supporting and motivating people into employment.

Our employment programmes have opportunities to work in various locations including Nottingham, Bassetlaw and Newark and Sherwood through both outreach and agile working arrangements.

The successful candidates will:

• be self-motivated and looking for a unique challenge

• feel confident delivering employability support both one to one and in group settings

• have excellent local knowledge of local support services and employment opportunities

• have excellent knowledge of benefits, including in-work benefits

• be able to motivate participants and support them to achieve their goals

• have experience of working towards challenging targets

• have a driving licence and access to a vehicle for work

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

Closing date: 1/10/2020

Interview Date: 8/10/2020

97% of the workforce in a recent staff survey said they were proud to work for Framework

CVs will not be accepted.

NO AGENCIES PLEASE.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

NIGHT SUPPORT WORKER, WOMEN’S COMPLEX NEEDS, NOTTINGHAM, PERMANENT, 37 HPW, FRWK03 16,915 - £18,430 PLUS 7.5% ENHANCEMENT FOR HOURS WORKKED BETWEEN 10 PM AND 7 AM

4 NIGHTS ON 4 NIGHTS OFF WORKING TO AN EIGHT WEEK ROLLING ROTA 0F 10.5HRS PER SHIFT INCLUDES WEEKENDS AND BANK HOLIDAYS

21.30 – 08.30

WCN is a 15 bed accommodation service, for single homeless women with complex needs.

The successful candidate will have an understanding and awareness of working with people with challenging behaviour and with knowledge of the support needs the client group presents with.

We are looking for reliable and self-motivated candidates who have an understanding of the issues facing women affected by homelessness, and an awareness of the support needs the client group presents with. You will be updating documented support plans to help service users achieve objectives.

The main functions of this role will be;

• to build the skills of service users to empower them to maximise their independence

• to contribute to the achievement of contractual service obligations

• to work in partnership to maximise service delivery

• to update documented assessments and support plans with service users

• to support service users to engage with the move on process

• as a member of the team to engage with the management of the building

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE.