79 Communications and administrator volunteer volunteer volunteer roles in Birmingham

Friends of Refugees London offers befriending and advocacy services to refugees and migrants - we are looking for an organised, friendly Volunteer Coordinator to help manage our volunteer programme, ensuring volunteers and clients have a positive experience from their first enquiry through to being matched and beyond. 

About the role 

This is a varied and rewarding coordination role that is pivotal to the charity’s work. You'll help guide volunteers through every stage of their journey with us, from initial enquiry through to them being matched with a client and throughout the befriending relationship. 

Working closely with our small, friendly group of trustees, you will be the main point of contact to keep our volunteer programme running smoothly through a mixture of administration, communication, and coordination. As a small charity, we're flexible and collaborative, and you'll have the opportunity to help shape how we grow. 

Key responsibilities 

• Respond to enquiries from prospective volunteers and help guide them through the application process.
• Assess volunteer applications and shortlist candidates. 
• Co-ordinate volunteer interviews with trustees. 
• Manage the volunteer onboarding process, including DBS checks, references and training invitations.
• Coordinate matches between befrienders and clients, with support from the wider team.
• Maintain accurate volunteer and client records using spreadsheets and online systems.
• Keep in regular contact with volunteers throughout their journey, answering queries, providing updates, and flagging any issues to the trustees. 
• Support the organisation of volunteer training sessions and other events as needed.
• Support the charity’s internal and public-facing communications.
• Help identify ways to improve our volunteer processes as the charity continues to develop.

PERSON SPECIFICATION 

• Excellent organisational skills and attention to detail. 
• A warm, reliable communicator who enjoys working with people. 
• Someone who can work independently and manage their own time. 
• Comfortable working remotely as part of a small, collaborative team. 
• An interest in supporting refugees, people seeking asylum, and vulnerable migrants.

EXPERIENCE AND SKILLS 

• Confidence using Google Workspace (essential). 
• Experience in administration (essential). 
• Experience of working with vulnerable groups and/or safeguarding awareness (highly desirable).
• Experience using off-the-shelf content management systems (highly desirable). 
• Experience managing data (highly desirable). 
• Experience in public-facing communications such as writing content and managing social media accounts for organisations (desirable). 
• Experience in voluntary organisations or as a volunteer (desirable). 
• Languages: fluent English (essential); Farsi/Dari/Pashto/Arabic/Spanish/French (desirable). 

If you meet most, but not all, of the requirements outlined above, please feel free to apply! You may have other skills and experiences which can make a positive contribution to our work and we are happy to consider your application. 

What you'll gain 

• Practical experience in volunteer coordination and charity operations. 
• The opportunity to shape a small, growing charity. 
• The opportunity to make a real difference to the lives of refugees, people seeking asylum, and vulnerable migrants in London. 
• A flexible volunteering opportunity that fits around work, study, or other commitments.
• Experience working alongside an experienced and supportive trustee team. 

Global Health Access Trust is looking for a Volunteer Recruitment & Coordination Volunteer to help us receive, review and respond to volunteer interest and support a growing international community of contributors.

This opportunity would suit someone with experience in recruitment, HR, administration or coordination who is organised, reliable and comfortable handling people information confidentially.

Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Our work brings together professional and clinical expertise, human capability, responsible technology, essential infrastructure, trusted local relationships and accountable funding.

What you could contribute

• Help review incoming volunteer applications against role requirements
• Coordinate introductory conversations and onboarding notes
• Keep volunteer records accurate and up to date
• Support communication with applicants and active volunteers
• Help ensure people are directed to appropriate opportunities and next steps
• Support a clear, consistent and welcoming volunteer journey
• Work with the Trust team to identify where additional volunteer capacity is needed

Who this could suit

This opportunity may suit people with experience in HR, recruitment, administration, volunteer management, people operations or coordination.

We are particularly interested in warm, confidential and dependable people who can communicate clearly, keep good records and follow agreed processes.

You should be comfortable working with applicants from different professional, cultural and geographical backgrounds and handling personal information responsibly.

The opportunity can usually be undertaken remotely from any country and the commitment is ongoing and flexible.

The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.

How to apply

Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Volunteer & People Operations section. There you can review this opportunity in context, explore the other current opportunities within this area and select the opportunity that best matches your experience before submitting the GHAT application form.

The Events Manager is in charge of organising events for Chapters. They will ensure there is a suitable amount of events booked in for every chapter in accordance to predicted volunteer availability. They will take event booking forms and advertise these events to the volunteers, pushing them to sign up to events. 

Volunteer Partnerships & Growth Manager (Remote) 

 Organisation: Influential Stars 

 Location: Remote (UK based). London or Herts preferred 

Commitment: Between 10-15 hours per week ideally but can be discussed

Contract Type: Volunteer 

About Us 

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences. 

Our Story 

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way. Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK. 

 The Role 

 We are seeking a proactive, confident and relationship-driven Volunteer Partnerships & Growth Manager to identify, approach and onboard potential affiliate partners, collaborators, businesses, agents, talent managers and professional networks that can help expand the reach of Influential Stars. 

 This is a telephone-led outreach and appointment-setting role, supported by email and online communication. You will make initial contact, explain how organisations can get involved, establish whether there is genuine interest and arrange introductory appointments with the appropriate Influential Stars team member. This is a relationship-led role rather than hard selling.

 Key Responsibilities 

 ⭑ Research and identify suitable affiliate partners, businesses, collaborators, agents, talent managers and professional networks ⭑ Make introductory outbound calls to potential partners ⭑ Explain the Influential Stars opportunity clearly and confidently ⭑ Establish interest and whether the opportunity is a suitable fit ⭑ Arrange qualified introductory appointments with the appropriate Influential Stars team member ⭑ Support onboarding of new collaborators and affiliates ⭑ Build and maintain positive relationships with partners and introducers ⭑ Encourage ongoing engagement and participation ⭑ Maintain regular communication to nurture long term partnerships ⭑ Coordinate with internal team members to ensure smooth onboarding ⭑ Provide clear information about roles, expectations, and opportunities ⭑ Maintain accurate records of outreach and partnerships using our CRM management system ⭑ Follow approved contact, data-protection and direct-marketing procedures ⭑ Represent the organisation professionally in all communications 

 Skills and Experience Required Essential: 

 ⭑ Experience in outreach, partnerships, business development, or relationship building ⭑ Excellent customer service skills ⭑ Outstanding written and verbal communication skills ⭑ Confidence making outbound calls, speaking with new contacts and building rapport quickly ⭑ Strong networking ability and proactive approach ⭑ Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel) ⭑ Experience using a CRM or similar database system ⭑ Highly organised with strong attention to detail ⭑ Ability to work independently and manage multiple contacts ⭑ Professional, reliable, and personable manner Desirable: ⭑ Familiarity with HubSpot CRM (preferred but not essential as training will be provided) ⭑ Experience in affiliate programmes, partnerships, or community building ⭑ Experience in outbound calling, lead qualification or appointment-setting ⭑ Experience working remotely within a team ⭑ Interest in charitable or social impact work ⭑ 

Based in London or Hertfordshire for occasional in person meetings.

Working Arrangement 

 ⭑ Fully remote position ⭑ Between 10 - 15 hours per week volunteering can be arranged flexibly around your existing commitments ⭑ No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible ⭑ Occasional (optional) in person team meetings 

 Why Volunteer With Us 

 ⭑ Play a key role in expanding a platform designed to create meaningful impact ⭑ Help build networks that support fundraising for UK causes ⭑ Gain valuable experience in partnerships, outreach, and growth strategy ⭑ Join a mission driven organisation at an exciting stage of development ⭑ Flexible volunteering that can fit around other commitments ⭑ Opportunity to build a wide professional network across multiple sectors 

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.

About the Role

We are looking for a dedicated and organised Volunteer Office Manager (Onsite Volunteer) to oversee day-to-day administrative operations and act as the first point of contact for clients, visitors, and enquiries.

This is a key role within the organisation, ensuring smooth communication, efficient processes, and a high standard of compassionate service delivery to the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.

• Respond to client inquiries professionally and compassionately.

• Conduct initial intake screening and gather essential client information.

• Schedule appointments and manage staff calendars.

• Maintain accurate records of calls, referrals, and appointments.

• Manage email correspondence and administrative communications.

• Prepare, organize, and securely maintain client documentation.

• Maintain digital and physical filing systems in compliance with data protection policies.

• Support day-to-day office operations and ensure smooth administrative workflow.

• Track action items from meetings and follow up with relevant staff.

• Assist in preparing reports, summaries, and operational documentation.

• Coordinate communication between staff, volunteers, and external partners.

• Monitor office supplies and maintain administrative resources.

• Ensure compliance with safeguarding, confidentiality, and organizational policies.

• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What We’re Looking For

• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Confident handling phone and client-facing interactions
• Compassionate, professional, and client-focused approach
• Ability to work independently and take initiative
• Good knowledge of Microsoft Office (Word, Excel, Outlook)
• Understanding of confidentiality and data protection practices

Experience & Qualifications

• Previous experience in office administration, customer service, or similar roles preferred.
• Experience in nonprofit, community, or healthcare settings is an advantage
• Degree in Business Administration, Management, or related field (preferred but not essential).

Why Volunteer With Us?

• Gain hands-on experience in office management and operations
• Develop leadership, communication, and coordination skills
• Work in a supportive, purpose-driven environment
• Make a meaningful impact in the lives of women and families
• Build valuable experience for your CV

Apply Now

If you’re organised, compassionate, and looking to make a real difference while building your professional experience, we’d love to hear from you.

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories
• Whistleblowers and retired experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

We are seeking a highly organised, proactive, and trustworthy Executive Assistant to support the Founder with the day-to-day coordination, administration, communication, and priorities of the CIC.

You will work closely with the Founder and senior team to keep meetings, projects, communications, and actions organised and moving forward.

This is an unpaid voluntary position for someone passionate about fighting CSA and supporting survivors across the UK.

Key Responsibilities

• Manage and coordinate the Founder’s calendar, meetings, appointments, and commitments.
• Support the Founder with emails, correspondence, reports, presentations, and briefing documents.
• Attend meetings, take notes, track actions, and ensure follow-ups are completed through Asana.
• Coordinate with departments, volunteers, partners, and external stakeholders on behalf of the Founder.
• Support the organisation of events, training, fundraising activities, and key meetings.
• Maintain organised digital files, shared documents, and confidential information.
• Help the Founder stay informed by gathering updates and highlighting key priorities and deadlines.
• Handle sensitive information relating to CSA, survivors, and organisational matters with discretion.
• Provide additional administrative and coordination support as required.

Ideal Candidate

• Passionate about fighting CSA and supporting survivors.
• Highly organised, proactive, reliable, and able to manage competing priorities.
• Strong written and verbal communication skills.
• Professional, empathetic, discreet, and trustworthy.
• Confident working independently and directly with senior leadership.
• Comfortable using Asana, Microsoft Office, Google Workspace, and Google Drive.
• Aligned with our values of truth, love, healing, justice, education, and empowerment.

Previous Executive Assistant, Personal Assistant, administration, or project coordination experience is beneficial but not essential.

What You Will Gain

• Direct experience supporting the Founder and senior leadership team.
• Mentoring, training, and ongoing personal development.
• Experience in leadership support, project coordination, communication, and organisational management.
• The opportunity to contribute ideas and make a real difference in the fight against CSA.
• Travel and food expenses covered for approved in-person activities.

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism. We build through collectivism, meaning: as the platform grows, your role, influence, and opportunities grow with it.

Additional Notes

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available)
• A short introduction about yourself
• Why this mission resonates with you
• Any relevant experience, skills, ideas, or vision you would bring to the role

We welcome individuals who are passionate about helping create platforms that inspire healing, justice, truth, education, empowerment, and lasting community impact. That see themselves transforming their lifestyles to maintain the above for the generations to come.

Global Health Access Trust is looking for a Governance & Charity Administration Volunteer to help strengthen the records, policies and administrative foundations of an international charitable organisation working towards registration.

This opportunity would suit someone with governance, legal, charity administration or senior administrative experience who enjoys bringing order, accuracy and follow-through to important organisational work.

Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Good governance, safeguarding, accountability and responsible stewardship sit at the centre of how that work is developed and delivered.

What you could contribute

• Help maintain governance policies, registers and organisational records
• Support preparation and organisation of governance documentation
• Help maintain accurate meeting records and action points
• Track agreed actions and follow-up
• Support orderly document management and version control
• Help ensure governance information is complete, current and easy to retrieve
• Work with the Trust team to strengthen practical administrative processes

Who this could suit

This opportunity may suit people with experience in governance, charity administration, legal administration, company secretarial work, compliance or senior administrative roles.

We particularly welcome methodical, discreet people who are comfortable handling confidential information, maintaining accurate records and working within agreed processes.

Strong written communication, attention to detail and dependable follow-through are important.

The opportunity can usually be undertaken remotely from any country and the commitment is ongoing and flexible.

The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.

How to apply

Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Governance, Safety & Assurance section. There you can review this opportunity in context, explore the other current opportunities within this area and select the opportunity that best matches your experience before submitting the GHAT application form.

We’re looking for a reliable and organised volunteer to become a key part of Coempowered as we grow, helping us coordinate our people, programmes and day-to-day work.

Coempowered is a small education charity creating spaces for philosophical inquiry, critical thinking and meaningful dialogue. We work mainly with children, young people and young adults, including Persian-speaking communities from Afghanistan and Iran, with Kurdish-language provision also developing.

As our programmes and volunteer team grow, we need someone who can help connect the different parts of the organisation and make sure plans turn into action. You will work closely with the Executive Lead and gradually take greater ownership of day-to-day coordination.

What you’ll do

  You will help:

• coordinate volunteers across education, communications, fundraising, programme administration and other areas
• keep track of agreed actions, priorities and deadlines, and follow up where needed
• organise volunteer onboarding, meetings, check-ins and activity reporting
• support the coordination of educational programmes and organisational projects
• maintain simple trackers, calendars and shared records
• help information move effectively between different people and areas of work
• identify delays, gaps and practical problems early
• prepare short progress updates and keep outstanding actions visible
• improve simple coordination processes as the organisation develops.

You will start with clear, manageable responsibilities and learn how Coempowered works. As your knowledge and confidence develop, there will be scope to take greater ownership and help shape our coordination systems.

Who we’re looking for

Reliability is the most important quality. We need someone who follows through on commitments, communicates clearly and is comfortable politely chasing people when necessary.

You should be:

• organised and able to manage several priorities
• a clear and respectful communicator
• comfortable working independently and taking initiative
• able to recognise when something needs to be raised or discussed
• confident using shared documents, spreadsheets, calendars and online tools
• collaborative and comfortable working with people from different backgrounds
• committed to confidentiality, safeguarding and responsible handling of information.

Experience in project coordination, operations, administration, volunteer management, charities, education or community organisations would be useful, but we are equally interested in strong transferable skills.

Why the role matters

Much of our coordination currently depends on a small number of people who are also responsible for developing and delivering our educational work. Your contribution will help change that.

By keeping volunteers connected and activities on track, you will free our educational team to spend more time on teaching, programme development and supporting participants. You will also help us build more reliable ways of working as Coempowered develops.

Ultimately, better coordination means we can provide more consistent, sustained and high-quality educational opportunities to the communities we work with.

Practical details

The role is fully remote and can be carried out from anywhere with reliable internet access. We anticipate around 5–7 hours per week, arranged flexibly around your availability. Regular communication and attendance at agreed online meetings will be important.

We are looking for someone interested in contributing consistently over time and developing with the organisation, rather than completing a short one-off project.

As a Client Services Helpline Volunteer, you will play an important role in supporting the delivery of our services. Working within a compassionate and inclusive environment, you’ll help provide high‑quality, person‑centred support to individuals seeking guidance, information, or reassurance.

This role involves:

1. Supporting callers on our helpline
2. Recording information accurately
3. Signposting to relevant partner services
4. Working collaboratively within a supportive team environment 

We ideally ask for a commitment of one 4‑hour shift per week, although we do appreciate that this may not always fit around everyone’s circumstances. Our helpline operates 24/7 and shifts are prearranged to suit volunteers’ availability.

Training:

The training for Client Services Helpline role consists of initial e-learning. Volunteers are also required to attend a weeklong virtual training session so that we can provide guidance and support to them whilst they navigate our systems for the first time as well as for us to go through our processes and ensure that they have all the access needed to succeed in the role.

The training runs Monday – Friday from 9am to 4pm.

Why we want you

As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

About the Role

We are looking for an organised and proactive Human Resources Administrator (On-site Volunteer) to support recruitment and administrative tasks within our team.

This is an excellent opportunity for someone looking to gain hands-on, real-world experience in HR, recruitment, and coordination while working in a supportive and purpose-driven environment.

Key Responsibilities

• Assist in posting volunteer and team role advertisements

• Screen applications and shortlist suitable candidates

• Coordinate interview schedules with hiring managers

• Conduct initial screening calls (if assigned)

• Maintain applicant tracking sheets and recruitment records

• Support onboarding processes, including documentation and system access

• Ensure new volunteers receive SOPs and onboarding materials

• Follow structured recruitment workflows

• Provide weekly recruitment updates to the Online Business Manager

Commitment

• Minimum 12 hours per week

• Consistent availability and communication required

What You’ll Gain

• Practical experience in HR and recruitment processes

• Exposure to screening, onboarding, and coordination tasks

• Development of communication and organisational skills

• Valuable experience to strengthen your CV

• Opportunity to contribute to a meaningful community cause

Who We’re Looking For

• Organised, reliable, and detail-oriented individuals

• Strong written and verbal communication skills

• Comfortable using tools such as Google Sheets and Google Drive

• Interest in HR, recruitment, or administration

(Previous experience is a plus, but not essential)

Why Volunteer With Us?

This role is ideal for individuals looking to gain practical HR experience, develop professional skills, and contribute to a meaningful cause while supporting a growing charity.

Apply Now

If you’re looking to build your experience in HR while making a difference, we’d love to hear from you.

We are looking for a reliable, confident volunteer with strong communication, literacy and digital skills to help older people access the support they are entitled to.

About the Service

Our Information & Advice service provides free, confidential and independent support to people aged 50 and over. We are looking for a reliable and confident volunteer to help clients complete important paper and online forms.

About the Role

As a volunteer, you will help older people complete welfare benefit applications, online application forms, and other documents in person, by telephone or during a home visit. Your clear and accurate support can help clients overcome complex forms, health barriers or limited digital skills.

Task may include:

• Help clients complete paper and online forms accurately.
• Explain practical next steps within the boundaries of your training and role.
• Support appointments at our offices and outreach venues, by telephone, and in clients’ homes.
• Data entry to ensure clear and accurate records of client contact
• Work closely with staff and other volunteers

Where?

Various Locations in Sandwel with home visits - a link to a pin pointed map of key areas can be provided

Who would this role be suitable for?

· This role would suit someone who is patient, caring and non-judgemental, with strong communication, literacy and digital skills.

· You will need to be confident using IT systems and online forms, able to explain information clearly and comfortable handling personal information confidentially.

· Experience in administration, advice, teaching, health or social care may be helpful, but it is not essential.

· Full role-specific training will be provided before you begin supporting clients independently.

Training

You will receive core volunteer training, GDPR and data protection training, form-filling training and guidance on lone working. You will initially work alongside experienced staff in office and outreach settings.

There may also be an opportunity to work towards a Level 2 qualification in Information, Advice or Guidance and to access optional adviser training over approximately 12 months. Although this does not guarantee employment, it can provide valuable knowledge, skills and experience.

Due to the training involved and the nature of the work, we are ideally looking for volunteers who can offer regular, longer-term support.

Working Safely

The service completes a risk assessment before every client home visit. Volunteers must use the lone-working app and follow all agreed safeguarding, confidentiality and safety procedures.

DBS

A DBS check is required for this role. Risk assessments are completed before home visits, and volunteers are supported to follow all safeguarding, confidentiality and lone-working procedures.

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To actively identify, locate, and surface potential real-world stories, individuals, and lived experiences that align with the organisation’s mission, ensuring a continuous pipeline of high-quality, relevant story leads for the Story Intelligence Team.

This role exists to function as the organisation’s primary “frontline discovery engine,” scanning a wide range of public sources—including media platforms, social networks, interviews, documentaries, podcasts, books, advocacy spaces, and community forums—to uncover individuals who have either publicly shared their experiences or are visibly positioned within ongoing social, cultural, or institutional narratives.

The Research Story Scout is responsible for recognising not just individual stories, but also broader story ecosystems, including repeated patterns of lived experience, underrepresented voices, emerging testimonies, and whistleblower disclosures that may not yet have been formally documented or widely circulated.

A key purpose of this role is to convert scattered public information into structured, actionable story leads that can be passed efficiently to the Outreach Team for ethical and appropriate engagement.

The role also ensures that potential stories are identified early, before they become widely saturated or lost in mainstream attention cycles, enabling the organisation to engage responsibly, respectfully, and at the right stage of the individual’s willingness to share.

Ultimately, this role ensures the organisation maintains a consistent flow of credible, relevant, and timely story opportunities by continuously scanning the public landscape and translating discovery into structured, usable intelligence for outreach and engagement.

About the role:

Story Scouts spend their time locating individuals who have publicly shared their experiences or indicated a willingness to discuss their story.

Sources may include:

• Podcasts

• YouTube interviews

• Social media platforms

• Survivor groups

• Charity websites

• News reports

• Books

• Blogs

• Conferences

• Public speaking events

Once identified, the scout prepares a short lead profile and passes it to outreach for them to make contact, sign consent forms and safeguarding checks, schedule call with guest and host hand over to host. (PPTeam).

Ideal Candidate

• Extremely resourceful.

• Strong online research skills.

• Curious and persistent.

• Enjoys finding information.

• Comfortable working independently.

Experience Required

• Internet research.

• Community management.

• Journalism.

• Talent sourcing.

• Recruitment sourcing.

• Social media research.

What You Will Gain

• Real-world hosting and interviewing experience

• Opportunity to build a public profile and media presence

• Portfolio-building opportunities across podcasting and storytelling

• Networking and relationship-building opportunities

• Experience working within a growing media and advocacy platform

• Creative freedom and personal growth opportunities

• Leadership and media mentorship

• Opportunity to develop your own audience and storytelling identity

• Potential future paid opportunities and long-term media career pathways

• Direct pathway into a future paid role

• The chance to help build a nationally recognised media and survivor-support platform

• COS opportunities for top performing staff members 

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

Additional Notes

This role is not suitable if you:

• Prefer low-responsibility volunteer work

• Avoid handling sensitive data or detailed reporting

• Are seeking immediate paid employment

• Are uncomfortable applying analysis to strategic decisions

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available)

• A short introduction about yourself

• Why this mission resonates with you

• Any relevant experience, skills, ideas, or vision you would bring to the role

We welcome individuals who are passionate about helping create platforms that inspire healing, justice, truth, education, empowerment, and lasting community impact. That see themselves transforming their lifestyles to maintain the above for the generations to come.