Communications and media manager jobs in Cardiff

Homeless Link is the national membership charity for frontline homelessness services. We work to improve services through research, guidance and learning, and campaign for policy change that will ensure everyone has a place to call home and the support they need to keep it. Our social enterprise supports the homelessness sector through specialised software, engaging training, expert consultancy, and impactful events that also helps to fund our wider work to end homelessness for good.

The Communications and Engagement team work across Homeless Link supporting teams to market their products and increase the impact of their work. Whether it is getting information to the member organisations about how to run a good day service, to Ministers on how homelessness services should be funded or to frontline workers advertising our training and conferences, we support Homeless Link’s staff to be as effective as possible. 

One of the new Communications Officer posts will work specifically on our new National Workforce Programme, supporting our training, research and skills development work aiming to attract people to work in the homelessness sector. The second Communications Officer will work with our existing team across all channels to communicate with members and homelessness professionals, helping them to do their jobs more effectively, and marketing our products.  The successful candidates will have at least 2 years experience of communication and/or marketing in a professional or semi-professional capacity, excellent communication skills, experience of creating website content, strong strategic and analytical skills and previous experience of using social media in a professional capacity.  If that sounds like you, and you share our vision of a country free from homelessness, we would love to hear from you.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability. 

For full details of the role and how to apply visit our website

£42,479 - £49,976 (dependent on experience)

Hybrid (Poole) or Home Based

Ref: 20668

About us

At the RNLI, our mission is simple but powerful: to save lives at sea. Every role plays its part in making that happen — including this one. If you’re passionate about creating meaningful partnerships and using digital channels for good, this could be your next step.

About the role

As our Influencer Manager, you’ll lead the way in helping us reach new audiences through trusted, authentic voices. You’ll work with teams across the RNLI to deliver campaigns that inspire support, encourage safe behaviour around the coast and inland waters, and shine a light on the work of our crews and lifeguards.

From spotting the right influencers for a campaign, to shaping creative briefs, managing relationships, and protecting our reputation — you’ll play a key role in making sure our messages are clear, engaging, and aligned with our values.

What you’ll be doing

• Delivering our influencer strategy and finding new opportunities to share the RNLI’s story.
• Building strong, authentic relationships with influencers and content creators who align with our purpose.
• Creating clear briefs with compelling messages and ensuring that content reflects both the RNLI brand and each creator’s individual voice.
• Managing contracts, budgets, usage rights and deliverables to ensure value for money.
• Keeping a close eye on risks and working with colleagues to manage any issues quickly and responsibly.
• Acting as a subject matter expert on compliance, safeguarding and regulatory standards.
• Coaching and supporting teams across the RNLI to help build confidence in influencer activity.
• Setting clear KPIs, analysing campaign results and reporting on the difference your work makes.
• Contributing to the out‑of‑hours social media rota and supporting wider digital activity when needed.

About you

You’ll thrive in this role if you’re someone who:

• Understands how to create meaningful partnerships with influencers.
• Is confident negotiating and managing relationships with agencies and talent.
• Can balance creativity with responsibility, safeguarding and brand protection.
• Uses insight and data to inform decisions and demonstrate impact.
• Works well with others and can bring people along with new ideas.
• Believes in the power of digital communication to keep people safe around the water.

Why join us?

You’ll be part of a charity with a clear purpose and a proud heritage. You’ll work alongside dedicated colleagues and volunteers, all committed to making a lifesaving difference.

In return, we offer:

• A supportive and inclusive working culture.
• Opportunities for learning and development.
• The chance to use your digital expertise to genuinely save lives.

For more information and to apply, please visit our jobs page.

Closing date: 5 April 2026.

Interview date: w/c 20 April 2026.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

The Fawcett Society is the UK’s leading membership charity campaigning for women’s rights.

We are recruiting a Head of Campaigns & Influence to lead our public campaigning and movement-building work. This is a senior role for someone who can turn build campaigns that cut through, mobilising supporters and communities, raising awareness of the most pressing issues facing women today, and helping shape the political conditions for progress on women’s rights.

This role drives how Fawcett builds our influence & impact. It brings together campaigning, public affairs, supporter mobilisation and leadership, with a strong focus on turning evidence and policy priorities into clear, credible and compelling public asks.

About the role

The Head of Campaigns & Influence will lead the development and delivery of Fawcett’s campaigning strategy, ensuring our work is politically sharp, driven by women's experiences, and capable of building momentum over time.

You will work across campaigns, public affairs, digital and membership, helping ensure that our external work is joined up, strategic and effective. You will also play a key role in connecting our national influencing work with the energy, insight and experience of our members, supporters and communities.

This is a senior leadership role, reporting to the Chief Executive and contributing to wider organisational planning and decision-making. You will line manage campaigning capacity, help shape a collaborative and inclusive culture, and support Fawcett to grow its public impact over the coming years.

You would be joining a small but ambitious team, with the opportunity to shape both the work itself and how we work together. At the moment, the team is small, which means this role will suit someone who is comfortable leading in a hands-on way while supporting others to grow. We expect to strengthen our campaigning capacity over time, so there is real scope to help shape the next phase of that development.

What you will do

• Lead and deliver an integrated campaigns strategy aligned to Fawcett’s priorities and mission.
• Turn research and policy positions into clear, compelling and politically credible campaign narratives and asks.
• Build momentum by mobilising members, supporters and people with lived experience in meaningful and effective ways.
• Lead Fawcett’s cross-party public affairs approach and represent the organisation in external meetings, coalitions and forums.
• Work closely across campaigns, communications, digital, membership and income generation to strengthen impact and visibility.
• Define success measures for campaigns and improve how we understand and evidence our impact.
• Line manage and support staff through inclusive, accountable and values-led leadership.
• Contribute to senior leadership planning, organisational development and wider strategic decision-making.

What we’re looking for

We’re looking for someone who brings:

• Experience of leading and delivering campaigns, advocacy or movement-building work designed to achieve social, political or cultural change.
• Experience of mobilising supporters, communities and/or people with lived experience in ways that strengthen campaigns, projects or organisational work.
• Experience of influencing political, institutional or other decision-makers, including translating evidence, policy positions or strategic objectives into clear and credible public asks.
• Previous line management experience, with evidence of supporting and developing others well through inclusive, accountable and values-led leadership.
• A strong commitment to women’s rights and tackling misogyny, with a clear understanding of intersectional feminist and anti-racist practice.
• Strong strategic judgement and the ability to work effectively in politically sensitive or fast-moving contexts.
• Strong communication and relationship-building skills, with the ability to work collaboratively across different teams and audiences.

Encouragement to apply

We know that women and people from marginalised backgrounds are less likely to apply for roles unless they meet every single criterion listed. If this role excites you and you feel you could do it well, we strongly encourage you to apply even if you do not meet 100% of the requirements.

If we receive a high number of strong applications, we may close the role earlier than the advertised deadline, so we encourage candidates to apply as soon as they are able. 

Communications Assistant

• 15 hours per week at £15.00 an hour (Actual salary £11,700 - FTE £27,300)
• Hours may be worked flexibly over a minimum of 3 days a week
• Home based with occasional prearranged in person meetings

The Communications Assistant will provide hands-on support to the Communications Manager in the ideation, creation and delivery of our regular external communications. This includes helping to grow our social media following, creating and scheduling content, sourcing and designing images, providing copywriting support, and responding to comments across our channels. The role will also involve drafting and scheduling newsletters and providing administrative support with our databases.

This is a 15‑hour‑per‑week role, with the potential to grow in the future. Ideally, we are looking for someone who can spread their hours across the week to support consistent content delivery, but we are open to discussing alternative working patterns for the right candidate.

The successful candidate will have experience in a communications, marketing or social media role. They will be proficient in Adobe Illustrator and have basic video editing and/or animation skills. Strong copywriting skills and the ability to adapt tone of voice for different channels are essential, as is confidence using Mailchimp or similar email marketing platforms.

We are a busy remote team, and this role offers plenty of scope to work autonomously and flexibly. You’ll gain experience across a wide range of areas and develop your skills in a supportive, hands‑on environment, with opportunities to contribute to the creative direction of our communications.

Closing date: 19th April 2026

Interviews: 29th April 2026

Social Media & Communications Manager

We are seeking a creative and driven communications professional to elevate The Flying Seagull Project’s brand and grow engagement across global audiences.

Position: Social Media & Creative Communications Manager
Salary: £32,000 pro rata
Location: Remote with occasional travel
Hours: Part-time, 21 hours per week
Contract: Permanent
Closing Date: We will be reviewing applications on an ongoing basis, early applications encouraged
Interviews: From 8 to 10 April (virtual)

About the Role

This is an exciting role with real scope to shape how The Flying Seagull Project connects with supporters, communities and stakeholders worldwide.

You will play a key role in developing engaging social media content and campaigns, bringing powerful stories to life and supporting audience growth, engagement and fundraising outcomes.

Key responsibilities include:

· Supporting the development and delivery of the social media and creative communications plan

· Creating compelling, high quality content across digital platforms

· Managing campaigns from concept through to delivery

· Monitoring performance, supporting KPIs and reporting on results

· Delivering email marketing campaigns to stakeholders and supporters

· Supporting digital fundraising campaigns alongside senior leadership

· Planning and scheduling content using tools such as Asana

· Collaborating with international teams across multiple locations

About You

You will be a creative storyteller with strong digital skills and the ability to turn ideas into engaging content.

You will have:

· At least 3 years’ experience in social media and communications

· Strong content creation skills including copy, video and imagery

· Experience using tools such as Adobe Suite and social media platforms

· Confidence working with analytics and performance tracking

· A proactive, self sufficient approach with strong attention to detail

· A genuine passion for storytelling and audience engagement

· Alignment with the values and mission of The Flying Seagull Project

About The Flying Seagull Project

The Flying Seagull Project is a unique team of artists, performers, play specialists and fun-devotees dedicated to ensuring no childhood passes without proper play, big belly laughs and a sense of belonging.

Working across the UK and internationally, the organisation delivers circus, music, art, dance and play experiences to children and communities facing extreme challenges including poverty, conflict, isolation and illness.

From refugee camps and institutions to community centres and hospices, The Flying Seagull Project creates safe, joyful spaces where children feel seen, valued and inspired, making magical memories that last a lifetime.

Other roles you may have experience of could include; Social Media Manager, Communications Officer, Digital Marketing Lead, Content Officer, Campaigns Officer, Digital Communications Executive, Marketing and Communications Officer, Brand Executive

If you are ready to use your creativity to make a genuine difference, we would love to hear from you!

Marketing & Communications Manager - Churchmarketplace (CMP)

Salary: £32,000-£35,000 (depending on experience)
Location: Fully Remote, with a quarterly team day at a UK location (option to work from a local Diocesan office)
Hours: Full-time
Contract: Permanent
Interview: 16th April 2026 (Online)
                   and 22nd April for final stage (in person/in Derby)

Are you an experienced, strategic and hands-on marketing professional looking for a role where you can shape communications for a mission-driven organisation?

We're recruiting on behalf of Churchmarketplace (CMP) - the Catholic Church's national procurement platform, supporting over 2,100 schools, 2,600 parishes, dioceses and charities across England, Wales and Scotland. This is a truly exciting opportunity to take ownership of the marketing and communications function at a pivotal moment in CMP's growth.
 

About the Role

As the new Marketing & Communications Manager, you'll lead on strategy, delivery and continuous improvement across all marketing activity. You'll engage several influential audiences, including schools, dioceses, parishes and suppliers and help position CMP and its parent organisation, Inter-Diocesan Fuel Management (IFM), as trusted, values-led partners to the Catholic community.

With a new CRM system being rolled out and a new website launching next academic year, you'll play a central role in CMP's digital evolution, helping modernise communications, strengthen engagement and deliver measurable impact.

This is an ideal role for someone who enjoys balancing strategic thinking with hands-on delivery and who wants their work to make a visible, meaningful difference.
 

Why Join CMP?

• You'll be joining a small, passionate and mission-focused team of 4, working to deliver best value, sustainability and ethical purchasing in alignment with Catholic social teaching.
• You'll have the freedom to innovate, the support to grow, and the chance to make a meaningful contribution to thousands of Catholic organisations across the UK.
• You will benefit from being home-based, working flexibility within a friendly, supportive and nurturing working culture.

What You'll Be Doing

• Leading targeted, multi-channel marketing campaigns across email, social media, website and events
• Strengthening engagement and retention across CMP's member schools, parishes, dioceses and suppliers
• Managing CMP's digital presence - including CRM optimisation, website development and platform alignment
• Creating and scheduling high-quality content across multiple channels (via Buffer), including CMP and IFM platforms.
• Overseeing newsletters, website updates, social media, and campaign materials with a consistent tone of voice
• Building strong relationships with suppliers, diocesan communications teams and the Catholic Education Service
• Tracking, analysing and reporting on campaign performance, engagement and ROI to inform senior-level decisions.
• Managing multiple projects and deadlines while maintaining accurate marketing data and high-quality output

We're Looking for Someone Who Is:

• Understanding that although Manager by title, this is a stand-alone position, so an appetite to be hands on regarding day-day to delivery of the mar/coms function is essential.
• Experienced in marketing or communications, with experience in similar role and involvement in campaign planning and delivery.
• A strong writer and communicator, able to tailor tone for different audiences
• Skilled in using marketing tools such as Mailchimp, Canva and CRM systems, with the ability to produce both digital and print collateral
• Data-driven, with the ability to analyse performance and apply insights
• Exceptionally organised, proactive and able to manage competing priorities in a remote environment
• Collaborative and personable, with strong relationship-building skills across internal teams and external partners
• Sympathetic to the mission and ethos of the Catholic Church, however you don't need to be a practicing Catholic.
• Experience working within procurement environments, digital transformation projects, or the education/charity sectors would be an advantage.

At Charity People, we’re committed to equity, diversity and inclusion. We match organisations with brilliant candidates irrespective of background, because we believe diverse teams deliver the strongest outcomes.

Self-employed part-time Communications Specialist vacancy – for regional group of a  
national environmental campaigning charity (Hybrid) 

CPRE North and East Yorkshire (CPRENEY) is a long-established charity working to protect, promote and enhance the countryside. We cover a huge area (6,900+ square miles!) from the River Tees in the north to Goole, south of the River Humber and west from the Yorkshire Dales to the East Yorkshire coast.  Our region comprises diverse landscapes and communities and includes some of the most beautiful countryside in the UK including the Yorkshire Dales and North York Moors National Parks. Leveraging our land use and planning expertise, we respond to Local Plan consultations and provide support to members of the public and community groups to help shape development in ways that enrich the countryside and respond positively to the double threats of climate change and biodiversity loss. 

Right now, we are looking for an experienced individual to fill a new freelance role focused on creating content and managing all the charity’s external communications, with a particular focus on strengthening engagement with current and potential members/supporters. Applicants should have experience of and skills in online content development, website maintenance and use of social media channels / knowledge of SEO. 

Charity People is delighted to be partnering with the Social Research Association to recruit a permanent Communications Manager.

An educational charity and membership body, the Social Research Association aims to drive excellence in the conduct, development and application of social research to deliver lasting benefits to the social research profession and the wider public good. With around 1600 members who work in government, academic, the voluntary and private sector or as freelancers, the organisation's key activities include training, events, ethics reviews and regular publications.

You'll be joining the small, supportive team at an exciting time following a period of investment in its membership offering and in the lead up to its 50th anniversary in 2028.

Contract: Permanent role, offered on either a full time or part time, four day per week basis, with flexible working options offered and fully supported
Salary: £38,000 to £43,000 per annum
Location: Home based role with occasional travel required for events or Team Days, anticipated at around 10 days per year with travel reimbursed
Closing date for applications: 9am on Thursday 2nd April
Interviews: Interviews will be held on Friday 24th April

The incoming Communications Manager will have real ownership of the communications output for the organisation as well as strategic influence, while retaining day to day responsibility for the delivery of messaging.
This is an excellent opportunity for someone who has been leading communications projects or channels and is now ready to lead strategy - someone who wants more autonomy, broader responsibility, and the chance to shape the voice of a respected membership organisation.

Core responsibilities within the role will include:

• Deliver and evolve the SRA's communications strategy across all platforms increasing the visibility of the SRA and engagement the wider social research community
• Advise senior leadership and trustees on messaging, brand positioning, and audience engagement
• Shape how the organisation communicates with members, stakeholders, and the wider research community
• Monitor and evaluate communications impact using analytics and insights
• Produce and manage engaging content for newsletters, blogs, social media, email campaigns, the website, the membership hub, press releases, and promotional campaigns
• Lead communications around SRA publications to raise profile and reach
• Oversee editorial calendars and ensure timely, high-quality delivery
• Keep up to date with digital and social media trends and platform developments
• Create and maintain effective systems and workflows for communications outputs
• Support clear, inclusive internal communications for staff, trustees, and volunteers
• Develop materials for impact reporting and organisational updates
• Build positive relationships with partner organisations, research funders, editors, freelancers, and other stakeholders

This position is perfect for someone ready to take a step up to take on more strategic responsibility, or someone already working at Manager level.
You'll thrive at the Social Research Association if you enjoy combining hands-on delivery with bigger-picture thinking, and if you're excited by the idea of shaping an organisation's communications approach.

Key experience and skills required for the role are as follows:

• Experience in communications, journalism, media, or a related field
• Strong writing, editing, and storytelling skills
• Experience managing communications projects or channels, especially LinkedIn content
• Ability to tailor messaging for different audiences and platforms
• Strong organisational skills and confidence managing multiple deadlines
• Analytical mindset, with the ability to interpret engagement data and adapt strategy
• Creative, proactive, and eager to grow into a more strategic role
• Commitment to equity, accessibility, and inclusive practice

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by using 'apply now' button on the advert.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.

This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.

This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.

This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.

Key Responsibilities:

Membership Administration

· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers. 

· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.

· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.

· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.

· Assist with the development and implementation of new membership strategies.

· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.

Member Engagement and Digital Events

· Coordinate and deliver a structured programme of online events, including:

- Lunch & Learn sessions

- Drop-in member forums

- Themed webinar series covering both technical and non-technical topics

· Manage all webinar logistics, including registration, hosting, and post-event communications.

· Work closely with the Communities Officer and regional branches to promote local and regional events.

· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.

Digital Marketing & Communications

· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.

· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).

· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.

· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary

· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.

Data Management & Reporting

• Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
• Generate and manage Nuclear Future mailing lists as required.
• Produce analytical reports on membership growth, retention, and engagement.
• Collect, analyse, and present member feedback from surveys and event participation.
• Deliver quarterly reports highlighting engagement trends and insights.
• Apply both quantitative and qualitative data to inform and shape future engagement strategies.
• Ensure full compliance with data protection regulations (e.g., GDPR).

Customer Service

· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.

· Provide information about membership benefits, policies, and procedures.

· Resolve membership-related issues or concerns in a timely and professional manner.

General

· Liaise with suppliers and partners where needed to deliver promotional or event materials.

· Support other NI operational activities as required.

Experience and Skills

Essential Experience

· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.

· Proficient in using CRM or membership management systems, including database management, reporting.

· Experience in administering membership or customer renewals processes.

· Ability to deliver high-quality customer service in a professional environment.

· Ability to write compelling promotional copy.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.

· Confident in handling data, analysing information, and producing clear, accurate reports.

Desirable Experience

• Experience in developing and delivering membership recruitment initiatives and campaigns.
• Experience in analysing member feedback and engagement data.
• Experience working with digital design tools such as Canva.
• Experience working with and supporting volunteer networks or regional teams.

Skills

· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.

· Excellent written and verbal communication skills, with a high level of attention to detail.

· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.

· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.

Personal Attributes:

• Strong interpersonal skills and a customer-oriented mindset.
• Ability to remain calm under pressure and manage multiple tasks effectively.
• A proactive approach to problem-solving and initiative to improve processes.
• High degree of professionalism, confidentiality, and ethical standards.

Location

This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).

Reporting to

Membership and Business Development Director and Marketing and Communications Manager

Anticipated interview dates: 27-29 April

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About you  

We’re looking for a Communications Officer to help promote and protect our charity’s reputation, raise awareness of our pet health agenda and highlight the vital work we do to keep people and pets together during difficult times. You’ll craft clear, engaging messages across print, broadcast, digital, and social media, building strong relationships with journalists and partners to secure positive coverage and strengthen our brand.

In this role, you’ll lead proactive communications activity, support reactive and crisis responses, and coordinate media opportunities such as events, photo shoots, and site visits. You’ll proactively seek out and capitalise on topical media and cultural moments including newsjacking opportunities to secure impactful coverage. You’ll also support the Communications and PR Manager, and wider internal stakeholders, to research, build, and manage celebrity relationships, leveraging PR opportunities where appropriate. Alongside this, you’ll monitor media trends, identify opportunities, and ensure consistent, high‑quality communication across all channels while safeguarding PDSA’s reputation.

We’re looking for someone with proven experience delivering successful media campaigns, excellent communication skills, and confidence representing an organisation externally. You’ll work well under pressure, respond quickly to urgent communication needs and be comfortable working independently. A relevant degree or CIPR qualification, along with knowledge of the charity sector, would be an advantage but not essential. 

This role is home‑based, with occasional travel required for team meetings, events and visits to PDSA sites.

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 15% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.     

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.   

Social Media Manager - FTC until 6 April 2028

Are you a social media professional looking for a new challenge?  

We are looking for a proactive, energetic and creative Social Media Manager to join our busy media team on a fixed term basis. 

You will be part of a team bringing to life the story of National Lottery funding, telling impactful stories of how our grant funding supports amazing community-led projects that strengthen society and improve lives across the UK.

As our social media manager, you will be responsible for our social media channel strategies and footprint across the UK.  You will work closely with colleagues across the media, communications strategy and marketing teams and the wider Fund, to ensure the delivery of powerful storytelling, engaging content and integrated campaigns across our social media channels.  You will provide expert advice to colleagues and senior leaders across the Fund, advising on outputs, trends and insights.

You will have a strong understanding of current and emerging social media platforms, with sound knowledge of good practice trends in content creation and distribution.  You will be a strong storyteller and a skilled content creator, with experience of delivering multi-channel social media campaigns.

You will be well-versed in using analytics and social listening tools to assess and continuously improve performance of our content and to ensure we are reaching our target audiences effectively. You will have experience of working in a matrix organisation, and of building relationships to deliver projects. 

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be partly based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

Our teams are based across the UK and reasonably regular travel will be required to attend meetings or spend time with Fund colleagues.

Interview details:

• Date: w/c 27th April 2026 (tbc)
• Format: Virtual

We will be hosting a briefing session on: Friday 27th March at 13:00 – 13:45pm. To register or ask any questions, please email us.

For any other questions about the recruitment process contact us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Deep understanding of social media platforms with demonstrable knowledge of good practice and trends in content creation and distribution.
• Proven experience in planning and executing multi-channel campaigns aligned to organisational strategy, ideally in the public sector.
• Strong content creation and storytelling skills in digital-first formats.
• Demonstrable success in using social media analytics and audience insight to drive engagement.
• Experience of people management.
• Project management skills – confident working in a matrixed organisation with competing deadlines.
• Demonstrable experience of continuous professional development.

Desirable Criteria:

• Understanding of the voluntary, community and social enterprise sector.

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

ABOUT THE ROLE
We are looking for a creative and dynamic person with a proven track record in creating, delivering and managing digital content across social media platforms to develop, implement and manage strategies to grow our online presence and raise our profile.

You’ll have demonstrable experience across a wide range of social media platforms with the ability to craft engaging content to build a rapport with your audience while continuing to uphold our brand and professional values. You will be managing multiple accounts held by the charity.

You will have experience of using third party management tools to create, plan and schedule content, analysing reach and engagement, and using analytical tools to help make informed decisions about our digital marketing strategies. You will regularly report back to the management team feeding into our wider strategy discussions, making recommendations on future campaigns. 

You will be part of a wider communications team, working alongside the PR & Communications Manager, reporting to one of the trustees, fostering an organisation-wide approach working with all colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
As a small charity, flexibility is key to meet the needs of our shifting priorities and in between delivering and managing social media content – your primary focus –  you will additionally support wider marketing activities with creation of digital content to support charity advertising, support the development of our online (web) content and more general activities across the communications team. While there will be some level of existing experience, training will be provided for anything bespoke.

As part of the role, you will help our UK-based volunteers to develop local social media activities and support them as required. This may involve making recommendations in their approach, supporting content creation and upskilling them to gain confidence in using social media.

The role is remote and the successful applicant can work from a location of their choice, making optimum use of video conferencing and online collaboration tools to connect with the wider communications team.

Some UK travel within the role is expected with the charity reimbursing reasonable UK travel costs where agreed up front and on behalf of the charity. 

KEY RESPONSIBILITIES

• Own and lead social media execution, from planning through to delivery across multiple accounts and multiple platforms
• Develop content and strategy for new (to IA) and new-to-market platforms
• Develop and deliver relevant content that drives awareness, engagement and conversation in line with IA’s aims and objectives
• Work closely with communications peers, wider staff and volunteers to deliver meaningful campaigns which aligns to IA’s purpose and support model
• Upholding brand and culture in everything you do
• Co-develop policies relating to your area of responsibility to ensure the management of online risks, suitability to content, data protection and safeguarding
• Develop partnerships with key individuals, ensuring strong social amplification and storytelling
• Oversee social content calendars, asset production and approvals aligned to wider communications strategies
• Review and manage marketing assets, ensuring brand consistency and compliant content
• Adapt quickly to shifting priorities and confidently jump into new projects in a fast-moving 
• environment
• Support with the development/management of wider digital content (web, digital advertising) 
• prioritising the needs of the charity
• Monitoring all socials, reacting to/moderating follower engagement and questions as part of our wider support model
• Supporting volunteers with local branch social media engagement, advising on use, upholding IA’s wider values and policies and monitoring content/engagement suggesting changes where relevant
• Management reporting on social media interactions, successes, areas for development, improvements and making recommendations to the Management team/Board

PERSON SPECIFICATION

ESSENTIAL

• Experience in developing and implementing social media strategies and content in a similar role for at least 12 months 
• A thorough working knowledge of a wide range of social media platforms
• Third-party applications to manage social media content across a range of platforms in addition to regular reporting and provision of management information to help the team make informed decisions to support the wider charity’s wider digital marketing strategy. 
• Development of engaging and creative digital content
• Experience in social media moderation
• Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
• Digital marketing experience
• Team player 
• Familiarity with UK data protection regulation 

DESIRABLE

• Working knowledge of the Wordpress platform
• Advertising opportunities across social media to expand reach including cost models and budgetary management
• Basic understanding of AI and the benefits of using it within the not-for-profit sector
• Experience of working on sensitive content for people who have experienced acute and chronic illness, been through life changing surgery or those who may be feeling vulnerable or exposed at a difficult time
• Experience across the not-for-profit sector
• Experience of A/B testing

SKILLS & QUALITIES

• Excellent communication and interpersonal skills
• Flexible, adaptable in approach, creative thinker
• Commitment to equity, diversity and inclusion

APPLICATION PROCESS

To apply, please submit:

1. Your CV (up to 3 pages) 
2. A covering letter outlining your suitability to the role (max 500 words)

Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.

Second round interviews are expected to be via video conference. Successful candidates will, at least one week in advance of the second round, be given a short brief and asked to provide sample content (or a clear idea of their marketing strategy) and share their ideas at least 48hrs before the interview. Candidates should be prepared to present their social media ideas at interview and answer any questions from the interview panel. 

Additionally second stage applicants will be asked to provide examples of their own previously created content, at least 48hrs prior to the interview. You should be comfortable sharing past content that you have created previously which will be treated with the strictest confidence. Please allow up to 1 hour for this stage.

Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.

While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.

Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process

About the role

We are looking for an experienced communications professional to drive and deliver our global communications strategy and maintain momentum across our target regions during a period of parental leave. This is an exciting role for someone who is passionate about improving global health and climate outcomes, enjoys activating a diverse range of stakeholders to achieve communications objectives and can support and motivate colleagues to deliver impactful work across different time zones.

Selection criteria

Essential:

• Experience designing and implementing successful communications strategies  that support the delivery of positive social, corporate or political change. We imagine the ideal candidate will have at least 8 years of experience, but we are open to consider candidates with less experience who possess the required skills. 

• A high level of strategic thinking and an understanding of how to leverage different campaigning approaches to achieve objectives, including community organising and knowledge brokering

• The ability to translate complex information into clear, compelling and nuanced messaging 

• A proven track record of crafting and landing compelling stories in high-impact media that advance campaign objectives

• Existing relationships with journalists in at least one relevant media area, such as news, health, sustainability or food

• Experience managing communications teams in a collaborative and effective way, and a willingness to support colleagues from other teams to develop relevant skills

• A general understanding of building decarbonisation and the energy transition

• Fluency in English

• The right to work in the country you live in (please note we are not able to offer sponsorship for a business visa or work permit at this time)

Desirable:

• Knowledge of Spanish and/or French

• A passion for food and cooking cultures

What we offer

• A role in which you can have a tangible impact on global health and climate outcomes

• The chance to join a supportive and inclusive team that combines their determination to improve health and climate outcomes with a rigorous and results-oriented approach to work

• A flexible and supportive work environment 

• A diverse network of influential stakeholders in multiple countries

• Competitive remuneration for the not-for-profit sector

Key responsibilities 

Strategy

• Deliver the existing global communications strategy, adapting where necessary in line with organisational priorities during the cover period, and develop associated implementation plans 

• Participate in broader campaign and organisational strategy development, contributing perspectives on the role of communications 

Media

• Build and maintain relationships with key media contacts

• Select, brief and liaise with media spokespeople 

• Develop key media messaging and oversee the development of pitch content 

• Lead on media liaison for both reactive and proactive opportunities

Knowledge brokering

• Coordinate the development and promotion of knowledge products, including case studies, research reports and toolkits

Management

• Hire and manage contractors and agencies as necessary for the implementation of the communications strategy

• Manage the Digital Communications Manager, and lead on the recruitment and management of any other communications professionals required as the GCC grows

Coordination

• Coordinate with the wider team and coalition stakeholders to oversee the implementation of the communications strategy and to continuously refine it to reflect new opportunities and challenges 

Reporting

• Oversee the global communications budget forecasting 

• Contribute to internal and external reporting of the GCC’s communications activities

How to apply

Your cover letter should be no longer than two pages and it should outline why you are interested in this role and how you fit the selection criteria.

Please indicate ‘Head of Communications (parental leave cover)’ in the subject line.

Applications close Monday 30th March 2026.   

We are committed to diversity and inclusion in our organisation. We strongly encourage candidates from historically disadvantaged or marginalised groups to apply.

Store Manager

Salary£24,765.00 per annum

LocationBrighton

Weekly Hours37.5

The Vacancy

Job Title: Store Manager

Location: Brighton

Salary: £24,765.00 per annum

Weekly Hours: 37.5

Reference: YMC1188329

Are you an experienced retailer?

Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Brighton store.

Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.

You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.

Why join YMCA England & Wales?

We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.  

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

For further information on YMCA, website