Communications volunteer volunteer volunteer roles

Are you looking to get involved in the local community or perhaps have an interest in mental health? Volunteering in our mental health services is a rewarding and varied opportunity for someone who is interested in working in this field. You will support by offering a listening ear and will offer individuals tailored mental health support, alongside our team of trained workers. We are looking for a volunteer to facilitate a Men’s group. The group provides a safe, welcoming place for people to meet, share experiences and support each other’s growth. We’d love to find a resident in Haringey, but this is not essential for the role.

What you will be doing

• Facilitate discussions
• Create a supportive environment for men to connect, share experiences, and empower each other
• Prepare hot drinks and snacks
• To negotiate/facilitate conflicts or disagreements that may arise during group meetings.

The skills you need

• Ability to create and maintain a safe environment where participants’ thoughts and feelings are valued, and group members are treated with fairness, equity and respect
• Experience of facilitating groups.
• Strong listening and communication skills

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

E-Commerce Volunteer 

Do you want to make a difference to someone experiencing the housing emergency one listing at a time? 

Information about the role 

As an E-commerce volunteer, you’ll help bring our shop online by selecting, preparing and listing items for sale on our digital platform.You’ll play a key role in turning donated goods into vital funds while keeping our online shop running smoothly. 

Location: 37 Stockwell Street, Glasgow, G1 4RZ

Suggested contribution: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: Monday – Saturday 9am - 5pm and Sunday 10am – 4pm 

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.

Main activities may include: 

• Select, prepare and list donated items for sale on our online platform 

• Accurately photograph and describe products 

• Ensure items are well presented and of high quality 

• Manage listings, updating or removing as necessary 

• Package and dispatch sold items 

This role fights the housing emergency by showcasing great products to the right buyers, turning more of our donations into vital funds. 

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Your skills and experience  

We’d love our E-commerce Volunteer to be comfortable using a computer and enjoy online shopping or selling. An eye for detail and a bit of creativity with photos helps too, but the most important thing is a willingness to learn and a passion for helping our shop thrive online. 

Supporting you 

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook. 

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders. 

Next steps 

If you need to apply by an alternative method, please contact us to see what options are available. 

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further. 

End of document

At Cede Foundation, we create safe, welcoming spaces where children can learn, play, build confidence and enjoy positive experiences during the school holidays.

We are looking for friendly, caring and reliable volunteers to support our holiday club activities. Volunteering with us is a great way to help children take part in fun activities, make friends and enjoy a supportive space during their school break.

As a volunteer, you will work alongside staff and other volunteers to help the day run smoothly and make sure every child feels welcome, included and encouraged.

This role is ideal for someone who enjoys spending time with children, likes hands-on volunteering and wants to make a positive difference in their community.

What you will be doing

You will help make our holiday club a safe, positive and fun place for children.

Your tasks may include:

• Helping to prepare activity spaces before children arrive
• Welcoming children and families and helping with registration
• Assisting with games, creative activities, sports and group sessions
• Encouraging children to join in and feel confident taking part
• Supporting children during transitions between activities
• Helping with snacks, resources and general session coordination
• Assisting staff with attendance, feedback or simple record-keeping tasks where needed
• Helping to tidy activity spaces at the end of the day
• Promoting a friendly, inclusive and respectful atmosphere throughout the session

You will not be expected to lead sessions alone or take on staff responsibilities. A staff member or an activity leader will be there to support you throughout.

Who we are looking for

You do not need formal experience to apply, but you should be comfortable around children and willing to follow guidance.

This role could be a good match for you if:

• You enjoy working with children or would like to gain experience in this area
• You are friendly, patient and approachable
• You are reliable and able to attend the sessions you agree to support
• You work well as part of a team
• You are willing to follow guidance on safeguarding, health and safety and confidentiality
• You can encourage children in a positive and respectful way
• You have an interest in community work, play, sports, arts, crafts or children’s activities

Previous experience with children, youth work, education, sports, arts or community activities is welcome but not required.

What you will gain

This is a great opportunity to:

• Gain experience supporting children’s activities and community programmes
• Build confidence in teamwork, communication and activity support
• Learn more about how holiday clubs and community projects are delivered
• Meet new people and be part of a welcoming volunteer team
• Make a positive difference to children and families during the school holidays

Time commitment

Our holiday club sessions run during the school holidays, usually from 10 am to 2 pm on selected programme days.

You can volunteer for one or more days, depending on your availability. You may be asked to arrive a little earlier to help with set-up and attend a short briefing before the session begins.

Reasonable out-of-pocket travel expenses will be reimbursed in line with our volunteer expenses policy.

Our next holiday club starts on Tuesday, 26 May 2026.

Safeguarding and Inclusion

Cede Foundation is committed to keeping children, young people and adults safe. Volunteers will receive the guidance they need before starting and are expected to follow our safeguarding, confidentiality and conduct policies.

Depending on the role and level of supervision, volunteers may need a Disclosure and Barring Service (DBS) check.

We welcome volunteers from all backgrounds and will do our best to make reasonable adjustments so everyone can take part.

About this Role: Volunteer Lead Security Engineer

Location: Remote

Commitment: Part-time (volunteer, pro bono role)

Contribution Requirements: minimum 10-15 hours a week; minimum 3 to 6 months.

About Solution Community:

Solution Community is an international 501(c)(3) non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person can thrive - a world united by collaboration, compassion, and action. At Solution Community, we are making that vision a reality and driving change that will shape the future.

Professional Volunteering:

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

Examples:

• Attending your weekly team sync and sharing updates

• Responding to Slack messages within a reasonable timeframe

• Completing assigned tasks by agreed deadlines

Role Summary:

As our Lead Security Engineer, you will be the guardian of our digital ecosystem, designing and implementing secure systems that protect our platform, data, and global community. You will lead our security strategy, ensuring resilience, trust, and integrity across all technological initiatives.

Responsibilities:

• Design and Defend: Architect and implement robust security frameworks, policies, and protocols that safeguard our infrastructure, applications, and user data.

• Identify and Mitigate Risks: Proactively assess vulnerabilities, conduct security audits, and lead threat modeling to prevent and respond to potential risks.

• Secure Development Practices: Embed security into the software development lifecycle, guiding teams on best practices such as secure coding, encryption, and authentication.

• Lead Incident Response: Establish and manage incident detection and response processes to ensure rapid resolution and continuous improvement.

• Collaborate Across Teams: Work closely with engineering, product, and operations teams to ensure security is integrated into every layer of our platform.

• Educate and Empower: Mentor team members and raise security awareness across the organization, fostering a culture of shared responsibility.

Qualifications:

• Experienced Security Leaders: 7+ years of experience leading cybersecurity or information security, with a strong background in securing cloud-based systems and applications.

• Technical Experts: Possess deep knowledge of security principles, including network security, identity and access management, encryption, and vulnerability management.

• Strategic Thinkers: Able to balance security with usability and scalability, making thoughtful decisions in a fast-moving, mission-driven environment.

• Collaborative Communicators: Able to clearly explain complex security concepts to both technical and non-technical stakeholders across a global team.

• Mission-Driven Contributors: Deeply committed to our mission and able to consistently contribute 10–15 hours per week for the duration of the engagement. Your dedication, reliability, and sense of purpose drive meaningful progress and impact.

Team & Reporting Structure

• Reports to: Head of Engineering

• Collaborate with: Engineering, DevOps, Product, Data, and Leadership teams

• May lead or mentor: Volunteer engineers and security contributors

What We Offer:

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.

Purpose of the Role

This volunteer role supports the delivery of a wellbeing project for male asylum seekers accommodated in hotels in Ealing. The service aims to improve wellbeing, reduce isolation, and provide culturally sensitive mental health support for individuals who may be experiencing stress, trauma, and uncertainty due to displacement.

Volunteers will support the delivery of group activities and informal support sessions that promote social connection, emotional wellbeing, and engagement with services. The role involves building rapport with residents, supporting activities, and helping individuals access support where needed.

Volunteers will work alongside the Mental Health (Asylum Seekers) Coordinator to create a welcoming, safe, and inclusive environment where residents feel comfortable participating in activities and seeking support.

Main Responsibilities

To support the Mental Health (Asylum Seekers) Coordinator in engaging residents and facilitating group activities that promote wellbeing, social connection, and access to support services.

Responsibilities include:

• Engage with asylum seeker residents in a friendly, respectful, and culturally sensitive manner
• Introduce residents to the wellbeing service and encourage participation in activities
• Help build rapport and trust with residents through informal conversation and engagement
• Support the onboarding of participants by assisting with forms and explaining the service
• Assist with facilitating group activities such as board games, expressive and creative activities.
• Encourage participation and inclusion during group activities
• Provide informal emotional support through active listening and supportive conversation
• Help create a welcoming and safe space for participants during sessions
• Support the preparation and organisation of activity materials and resources
• Assist with setting up and packing down activity spaces
• Identify and report any safeguarding concerns or welfare issues to the coordinator
• Maintain appropriate boundaries and follow guidance from staff when supporting residents

The type of person we are looking for:

• Friendly, approachable, and able to engage with people from diverse backgrounds
• Good communication and interpersonal skills
• Empathetic and non-judgemental attitude
• Interest in supporting people experiencing mental health challenges or social isolation
• Ability to work respectfully with people from different cultural backgrounds
• Ability to work as part of a team and follow guidance from staff
• Reliable and able to commit to the agreed volunteering hours
• Understanding of the importance of confidentiality and safeguarding

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

WL Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Unfortunately this role cannot be used for as a placement and our mentee cannot be used as case studies.

Peer Mentors provide one-to-one short term emotional and practical support to people with mental health challenges in Camden, to help them regain their confidence and independence. This opportunity is for people to use their lived experience of mental health problems to help create a short term, supportive and understanding relationship with someone who requires support in the community. 

It’s about motivating and empowering the other person to identify their own issues and goals and helping them to find ways of resolving or reaching them – not by doing it for them, or expecting them to ‘do it the way I did it’, but by understanding and respecting different ways of working.

You will:

1. Work 1:1 with your mentee to identify & set short term realistic goals​ that would be helpful to their mental wellbeing
2. Work with them over 10 sessions to help them achieve them, maximum 20 weeks.​
3. Equip them with the tools and skills they need to continue longer term​
4. Provide a helping hand – refer mentees to other services in the local area, if appropriate.
5. Provide emotional and practical support as needed, which may include supporting mentee to find support that works for them in the community
6. Empower them to take an active part in their life choices

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

AD – USE PDF COPY

Lead Volunteer

Mind Retail

Role Profile

Located at

Shop Based

Department

Mind Retail 

Hours

Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

About the role

Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.

Key tasks

Our Lead Volunteers are responsible for all of the following tasks:

· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:

o Setting up the till and cashing up at the end of the day

o Conducting a shop floor walk

o Conducting health & safety compliance checks, such as inputting information into our H&S system

o Checking shop emails and cascading key messages to the team

o Securing the shop

o Making sure housekeeping and cleaning is completed

· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.

· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide

· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.

· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.

· Performs management till functions such as refunds.

· Provides direction and support to shop volunteers, following instructions from the shop management team.

· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.

· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.

Like our other volunteers, Lead Volunteers also support with the below key tasks:

· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.

· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.

· Actively promotes Gift Aid to maximise contributions from donations.

· Supports with the rotation, quality and replenishment of stock in order to maximise sales.

· Answering the shop telephone and taking messages from customers and our internal teams

· Ensures excellent shop standards at the end of the trading day and following closedown procedures

What you’ll gain from being a Lead Volunteer

· Experience working as part of, and leading, a diverse team

· Shop management and retail management experience

· Key holder experience

· Opportunity to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

About you

· Commitment to our values & behaviours

· Enthusiastic and committed to achieving shop targets

· Flexible and adaptable approach

· Ability to work as a team and on your own initiative

· Able to build good working relationships

· Ability to work within Mind Retail’s policies and procedures

· Willingness to learn

· Good customer service skills

· Good communication skills

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Safeguarding Team Volunteer

AuDHD UK

Location: Remote (UK-based)

Reports to: Designated Safeguarding Lead

Commitment: Flexible, part-time (details negotiable)

Role: Unpaid volunteer position

Purpose: To safeguard vulnerable adults accessing our services and address any potential safeguarding referrals that we receive within and outside of the organisation. The Safeguarding Team Volunteer will contribute to the completion of risk assessments for beneficiaries wishing to access our services, and complete incident logs for escalation to DSL/Deputy DSL where required. 

This role requires an Enhanced Adult DBS - please only apply if you meet the requirements for a DBS check to be carried out (a 5 year UK address history with a maximum of 12 months abroad AND a biometric passport/ID card for an online ID check).  

Key Responsibilities

Safeguarding Case Management

• Act as a point of contact for safeguarding concerns within the charity and its beneficiaries.

• Respond to incidents and complete escalations where appropriate.

Risk Assessment & Policy Oversight

• Manage risk assessment case load, ensuring high standards of safeguarding is maintained.

• Be involved in the review and updating of AuDHD UK’s Safeguarding Framework and related policies.

Compliance & Governance

• Maintain accurate and confidential safeguarding records.

• Contribute to audits, reviews, and continuous improvement activities.

Training & Awareness

• Promote a culture of vigilance, accountability, and reflective practice.

Essential Skills & Attributes

• Recognised safeguarding training or substantial safeguarding experience.

• Adequate understanding of safeguarding considerations for AuDHD UK’s beneficiaries and best practice.

• Sound judgment, discretion, and empathy in complex situations.

• Clear written and verbal communication skills.

• Ability to remain calm under pressure and respond appropriately to sensitive cases.

• Commitment to AuDHD UK’s mission and values.

• Lived experience of AuDHD (desired).

Time Commitment Estimate

• Risk assessment/Incident log completion: ~3 hours a week (this may be increased at times of increased activity within the charity e.g. before the beginning of Peer Support Cohort assignments)

• Safeguarding audits, governance, and meetings: 2–4 hrs/quarter

Mission Alignment Requirements

All applicants must demonstrate:

• Understanding of AuDHD UK’s core purpose.

• Commitment to volunteer-led service delivery.

• Adherence to safeguarding and ethical guidelines.

Looking for a meaningful way to use your skills and make a real difference?

Devon & Cornwall Food Action is a volunteer-led charity turning surplus food into vital support for families across the region—and we’re looking for a Fundraising Lead to help us grow our impact.

About the role

As our Volunteer Fundraising Lead, you’ll play a central role in helping sustain and grow our work.

We collect surplus food from local businesses and turn it into weekly shopping for families facing food poverty—but to make that happen, we need funding to cover essentials like food top-ups, fuel, warehouse costs and equipment.

You’ll help build relationships, identify funding opportunities and support fundraising activities that keep everything running.

This is a flexible role with real ownership and the opportunity to shape how you contribute.

What you’ll be doing

• Building relationships with local businesses and supporters
• Identifying fundraising opportunities and income streams
• Supporting or developing grant applications
• Helping plan fundraising activities or events
• Contributing ideas to grow and sustain the charity

What you’ll gain

• The opportunity to use your experience for a meaningful cause
• Flexible volunteering that fits around your life
• A chance to make a lasting, visible impact in your local community
• Experience in charity fundraising, partnerships and strategy
• Being part of a friendly, supportive and purpose-driven team

What we’re looking for

• Strong communication and relationship-building skills
• Organised, proactive and able to take initiative
• Interest in fundraising, business development or community engagement
• Friendly, reliable and motivated to make a difference

Previous fundraising experience is helpful but not essential—we welcome people with transferable skills and enthusiasm.

Volunteering Opportunity 

Kitchen Assistant – Day Care Centre 

What You’ll Do

Work alongside the chef to help prepare and serve food for older people attending the centre. You’ll assist with food prep, keeping the kitchen clean, and ensuring mealtimes run smoothly.

You will:

· Prepare ingredients (e.g. peel and chop vegetables)

· Help make tea and coffee trays

· Wash dishes and maintain hygiene standards

· Keep kitchen surfaces and equipment clean

· Organise supplies and groceries

· Interact respectfully with clients when appropriate

Skills You’ll Use or Develop

· Willingness to learn food prep tasks

· Understanding of food hygiene (training provided)

· Organised and detail-oriented

· Good communication and teamwork

· Reliable and committed

· Suitable for those with or without catering experience

Time Commitment

2–4 hours between 10:00 am and 2:00 pm
(Weekdays)

Location: The Mabel Churn Centre, 55b Sunny Road, Enfield, EN3 5EF

Reports to: Day Centre Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Are you creative? Would you like to support others to express their emotions through arts and crafting?

Art plays a valuable role in mental wellbeing with research showing that crafting, regardless of the medium you use can boost your mood, self-confidence and reduce stress overall. Taking part in art-based activities increases our resilience and engages us in the here and now. You will be supporting people to express their emotions, provide a time for people to relax and feel proud of their final art products! We are recruiting for a volunteer to support and facilitate an art and craft group.

What you will be doing

• To prepare arts and craft sessions, involving individuals in the planning process where possible
• Inspire and motivate individuals to develop their arts and craft skills, assisting them in the creation of their projects and supporting them to brainstorm and use their own initiative
• Encourage individuals to continue independent activities

The skills you need

• Experience of arts and/or crafts either in a professional, educational, or personal level
• Able to collaborate with individuals to plan an art group session and facilitate confidently
• A calm and patient manner
• Ability to provide a trusting, open, kind-hearted atmosphere that encourages learning and participation
• An effective communicator with a patient and sympathetic nature
• Ability to handle individuals with complex needs and work with a person-centred approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Independent Visitor: Mentor a young person for 2 – 4 hours per month for at least 1 year.

An Independent Visitor is usually an adult volunteer who befriends a young person in care and develops a long-term friendship with them. This often involves helping young people develop new interests, skills and hobbies or going on outings such as going to the cinema, bowling or just walking in the park.
The aim is to provide support, confidence, and fun experiences outside of the young person’s daily environment. If you are looking for a rewarding role with an organisation that makes a difference in young people’s lives, we want to hear from you.

About the role:
•Visit a young person monthly and become a trusted adult friend to them.
•Build a trusting, consistent and positive relationship with the child.
•Provide a child with the opportunity to try new activities (e.g., cinema, bowling, museums, nature walks, or simply having a chat) and spend time with them away from their placement. 
•Provide visit reports and feedback after visits to help us monitor and improve the service.

In return, we offer a range of benefits including:

• Make a real difference – be a positive, stable influence in a young person’s life.

• Have fun and create memories – enjoy activities while building a meaningful bond.

• Gain valuable experience – develop skills in mentoring, communication and young people’s support.

• Access to training and job opportunities – acquire knowledge and experience in a fun setting. 

• Flexible and rewarding – just a few hours a month can change a life!

You will be allocated a budget for each visit for your travel and activity.

Skills:

• Interpersonal Skills – Ability to easily build rapport and identify with young people from diverse backgrounds.

• Communication – Excellent communication skills and good report writing skills.

• Committed – Willing to commit to a child for at least one year. 

• DBS Check – We will carry out safer recruitment checks, and you will be required to have an Enhanced DBS check.