Enfield Clubhouse is a small charity dedicated to aiding the recovery of people with severe mental health issues.  It is registered with the charity's commission for England and Wales and companies house. We are based in Community House in Edmonton, a culturally diverse area.

We aim to help rehabilitate people into the community through encouraging members to engage in volunteering, work & engaging in community events. We also provide a safe environment in which people can develop friendships, talk about their past experience and participate in a range of social activities. These include art, singing, exercise, cooking, playing games, regular outings and holidays. We also support members with benefit issues and encourage members to adopt a healthy lifestyle.

Enfield Clubhouse is open two days a week - Wednesdays and Fridays (9:00am -4pm) and employs 3 part time staff.

· Clubhouse Manager (14 hours per week)

· Deputy Manager (10.5 hours per week)

· Assistant (approx 3 hours per week)

As well as having to attend Clubhouse every Friday (9:00 to 4:00) the manager will be allocated 7 hours a week to manage and administer all Clubhouse activities and functions. There is some flexibility around these hours and should the manager need to work additional hours renumeration will always be provided.  The manager will also need to be able to provide cover for staff absences (e.g. sickness or annual leave) on Clubhouse days

Office facilities are provided at the Clubhouse, though it would be acceptable if the post holder chose to work from home on days other than Friday.

As well as having a flexible approach to working, the post holder will need to combine excellent interpersonal and communication skills with an efficient approach to organisational, financial and administrative management. 

Experience of working with those experiencing severe and enduring mental health problems is essential  as well as motivational skills to encourage members to participate in activities.

The new post holder may wish to review and organise the hours and tasks of all staff to ensure Clubhouse is run as efficiently and cost effectively as possible.

Clubhouse is independent and has a board of trustees which include members who meet regularly with the manager to discuss plans, financial management and ongoing strategic development.

The successful candidate will make contacts and develop working relationships not only with local mental health and social care professionals but with the voluntary sector and employers and always be looking for fresh opportunities that may benefit Clubhouse, particularly the recruitment of new members.

The successful candidate will regularly give supervision to paid staff and keep all personal data stored and handled in keeping with the data protection act 2018.  They will also identify plan and coordinate staff (and volunteer) development and training.

Candidates should understand members entitlement to confidentiality and the necessity to carry out vetting procedures for potential volunteers and staff. 

Although Clubhouse is currently financially stable there has been a decline in funding and the future  post holder will need to explore ways of bringing in additional funding, including the drafting of funding bids.

Please apply by email with your CV giving a full work history, and a letter outlining your suitability for the post, in particular addressing the qualities and requirements outlined in the person specification.

Please note that applications without a covering letter will not be considered

The Successful candidate must undertake an enhanced DBS check which is paid for by Clubhouse.

Previous applicants need not apply.

This is an exciting opportunity to work in the animal care sector and to make a real difference to a small charitable organisation.  A great opportunity to make an impact and to build your career in professional fundraising. We are looking for a strong, enthusiastic and creative individual to support the strategy set out by the Board of Trustees.

Bleakholt is a long established charity that provides care and shelter for stray, neglected and unwanted animals including cats, dogs, rabbits and other small animals, as well as horses, ponies, donkeys and goats. Each year, over 1,000 cats, dogs and small animals are successfully re-homed and many others are cared for.

Working with the Sanctuary Manager and the Board of Trustees you will be responsible for developing and implementing a new fundraising strategy that will help Bleakholt become more sustainable.

This is an exciting and new post for Stamma, made possible by a grant from the National Lottery Community Fund.

Over the next 4 years we want to build our supporter base to 7,000 actively-engaged members who will support our services, lead our campaigns and help us to create a world where people who stammer can fulfil their potential. We are currently at 2,200.  Your role is to help us reach a wider audience, sign up new members and support them in their backing of Stamma. 

You will get to know the needs of those wanting to be involved in Stamma, whether it be as a supporter/member, donor, fundraiser or volunteer.  You’ll set up systems to support them in their journey; you’ll design and launch scalable systems and responses; use one-to-one and one-to-few communication methods as well as qualitative and quantitative insights to improve people’s experiences of Stamma. 

What we’re looking for:

• Ideally you will have used Salesforce before, and be at home using Microsoft Word and Excel.
• You’ll have used social media in previous roles, and will enjoy finding new ways of pushing messages out and making them stickier.
• You’ll have experience of supporting people in their fundraising via 10K, 5K runs, eg.
• You’ll have worked with volunteers before and may have supervisory experience.
• You’ll be used to tracking and analysing data and using this to plan, monitor and react.
• You’ll have experience at measuring supporter or customer satisfaction and using metrics to improve activity.
• You’ll have experience of creating communications and content for a variety of audiences and channels.

You’ll be personable, with high levels of emotional intelligence, great listening skills and comfortable talking to people from all backgrounds. You’ll be able to think strategically and creatively and build plans with measurable outcomes. You’ll be respectful and understanding of stammering and its impact, and be confident in projecting the ‘broad church’ Stamma vision.

For more information have a look at our website, download the pack and get the application form and monitoring form,  back to us by 27th March.

FUNDRAISING ADMINISTRATORS x 3
2 x Full Time – 35 hours per week (Mon to Fri, 9am to 5pm)
1 x Part Time – 25 hours per week (Mon to Fri, 5 hours per day)
Salary up to £19,000 per annum (depending on experience)
Pro rata for part time is £13,571 per annum
Based at the Frances Hay Centre in Banbury, Oxfordshire

The Charity is looking for three self-motivated individuals to join our busy Fundraising Department.  This is a fantastic opportunity to join a growing Charity, make a difference to people’s lives and develop a career in fundraising.

The roles will support different fundraising teams within the Charity, involving administration across a wide range of functions and activities.

The post holders will respond to fundraising queries by telephone, social media, post and email, ensuring timely and appropriate responses and will also process donations accordingly.  Part of the role will involve encouraging participation in events and fundraising activities, cultivating relationships and spotting opportunities for the charity. These are three fantastic roles requiring well organized, highly numerate and articulate individuals.  It is essential that the successful candidates actively embrace change, as these are new roles within the Charity and will evolve with the inception of the Charity’s new IT database software.

The roles will involve working with local clients (with their assistance dogs), volunteers, supporter groups, community groups and a wide range of donors and individual fundraisers.  Contributing to charity events and activities will also be an important part of the roles.

Experience in undertaking a range of administrative functions would be essential, as well as a high level of competency in MS Office packages.  We are looking for applicants with excellent organisational skills with a methodical and accurate approach, combined with the ability to prioritise multiple tasks in order to meet deadlines.  An ability to work unsupervised and demonstrate a high level of initiative is also essential.

We’re looking for enthusiastic applicants who have a real eye for detail and can inspire people to raise funds for the Charity.

A full UK driving licence is required, as is an ability to work very occasional evenings and weekends.

Please note we are not able to employ anyone under 18 years of age.

If you are interested in applying for this role, please visit the 'Current Vacancies' page of our website where you can download a Fundraising Administrator Application Form and an Equal Opportunities Monitoring Form.  You will also be able to download a copy of the Fundraising Administrator job description.

Closing date for applications is noon on Friday 20 March 2020.

Interviews (including a practical test) will take place on Wednesday 1 April 2020 at our head office in Banbury.  This date cannot be changed so please ensure you are available for interview.

An exciting opportunity to be a key member of the Fundraising Team and develop and implement the community fundraising strategy ensuring growth in the level of income raised for this beloved charity.

The Charity
Support children and their families in London to lead as positive and happy a life as possible when dealing with a life-limiting health condition. They support over 300 families, providing services including respite and end of life care, family support and therapies.

The Role
Develop, implement and manage the community fundraising strategy and the associated income and expenditure budgets, ensuring that all budget lines are achieved.
Research and identify prospective new community fundraising opportunities and activities, making connections with local councils and other NGOs.
Work in conjunction with the Communications Team to ensure strategic marketing and communication plans are created to promote community fundraising activity effectively.
Develop and implement a strategy for schools, organising minimum 20 talks per year with associated donation ask and achieving fundraising of 500 per school.
Work with the Head of Community and Events to create engaging fundraising products and marketing materials which inspire our audiences to support us.

The Candidate
Previous experience in Fundraising, preferably Community Fundraising.
IT skills experience of MS Office, particularly Word and Excel.
Excellent telephone manner and written English.
Excellent organisational skills, accuracy and attention to detail.
Ability to work both independently and as part of a team, as the task requires.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Fundraising Administrator - Temporary

Our client a leading children's charity are seeking some temporary support at a busy time, successful candidates will have previous experience working in a non-profit organisation, ideally supporting a fundraising team.

The post holder will be an integral part of the community team providing administrative support to staff and to third-party fundraisers across the community team. S/he will play in integral part in ensuring our donor stewardship journey is maximized through the effective and efficient management of supporter registration, donations and enquiries using the charity database.

The role would suit a highly organised individual with strong attention to detail and can work effectively as part of a busy team. The role requires someone able to manage a varied workload and multiple competing priorities with skill.

Personal Specification
- Experience in donor care or customer service
- Significant experience in general office administration
- English/ Maths GCSE Level or equivalent
- Excellent written and oral skills
- Excellent time management skills
- Experience in a fundraising environment
- Experience of working with databases (especially Salesforce)

Cause: Children's Charity
Role: Fundraising Administrator
Location: London - Fitzrovia
Employment Type: Temporary - ASAP start, 4 weeks +
Salary/rate: £13.19ph
Working hours: 35pw
Ref: J73411PMR

We're excited to be able to offer you a new opportunity to join our team in managing our Chester shop

Do you like being empowered? And empowering others?

Do you have experience of successfully leading a team?

Are you passionate and creative? Are you flexible, adaptable and willing to learn?

We're looking for someone who loves working with people and has the ability to lead and inspire those around them. Our successful candidate will be someone who is energetic and positive in their approach and attitude, with the ability to instil this in others. They will be hard working and can lead by example, being hands on themselves when necessary but ultimately with the ability to drive productivity through empowering the volunteer team.

This is a great opportunity for someone who can work with a diverse group of volunteers to create a welcoming  space in our shop to attract more volunteers, donors and supporters.  We are looking for someone who is driven and motivatedto raise as much money as possible to help children build a better future, , the right person  needs  to be able to motivate teams  of volunteers to achieve goals and targets. They will need to be able to work collaboratively with peers and colleagues, actively engaging with others and building strong working relationships. Whilst charity retail experience is not essential, we do require someone with a business mind with the ability to make confident commercial decisions using information available to them.

As a Shop Manager, we can offer you a challenging but enjoyable and hugely rewarding role within  Save the Children. We will provide you with the right training, support and coaching you need in order to successfully manage and lead a team of volunteers in running our Chester shop.

Our shop in Chester is in a busy location on the edge of the vibrant city centre.  As Shop Manager you'll be aiming to catch the eye of the influx of day-trippers to the city as well as engaging with the local community to build a volunteer team and secure quality donations.  Our recently refurbished shop will create an exciting opportunity for the successful candidate to launch our brand new proposition, creating a warm, friendly and engaging hub for the community.

Does this excite you? Have you got what we're looking for?

If so, we'd love to hear from you.

Working in more than 120 countries, Save the Children does whatever it takes to create breakthroughs in the way the world treats children. Together, we save children's lives, fight for their rights and help them fulfil their potential.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

To apply please visit our website. 

Closing date: 4th March 2020 

We’re looking for an enthusiastic, driven individual to inspire and motivate local people to engage and participate with our centre’s evolving community events programme on Saturdays.

You’ll be responsible for making the centre a buzzing community space on Saturdays for all ages – welcoming, inclusive and responsive to local needs and aspirations.

This is an exceptionally varied role therefore the ability to multi-task and prioritise your workload is key. We’re looking for someone who is able to lead, but also is happy to get stuck in themselves and will enjoy doing so.

At least one year’s recent experience in a role involving organising successful events/activities on a regular basis is required to be considered for this post.

Current Saturday events include a weekly community café and lunch, weekly Tech Buddies internet learning sessions in which younger people show their older neighbours different ways to access and use the internet; monthly advice services, various clubs and social groups, community repair events, open-mics, and occasional music performances. For the right candidate, this will be an opportunity to be highly creative and make a real difference in the community.

Main responsibilities

• Proactively approaching local people, groups, clubs, businesses and organisations to support the community and our centre through participating in our Saturday community events, activities and volunteering.
• Planning, delivering and evaluating activities and events from idea through to successful completion.
• Managing and developing sessional workers and community volunteers.
• Making sure the Saturday team are clued up on all the centre’s activities (not only those running on Saturdays) so they can help promote these
• Monitoring and reporting on events/activities attendance, volunteer and sessional staff hours, fees and donations received
• Taking lead responsibility for centre operations on Saturdays including the care and security of our community centre building.
• Ensuring health and safety, food hygiene, equal opportunities, safeguarding and other policies and procedures are followed at all times.
• Identifying supplies, equipment, and materials for Saturday events that needs to be ordered
• Collaborating with centre colleagues each week (on a weekday) to ensure resources, supplies, etc. required for Saturdays are made known to them so they can put these in place
• Ensure the Saturday programme meets the centre’s targets and objectives.

To be successful in this role you'll

• Have a strong background in events organisation and delivery
• Have exceptional relationship building and stewarding skills
• Have experience of successfully marketing and promoting events
• Have experience of successfully managing, motivating and developing events volunteers and/or staff
• Have the skills necessary to efficiently and effectively manage a varied workload and multiple responsibilities with minimal supervision
• Have good IT skills – and ability to learn new IT skills/systems/applications quickly
• Be enthusiastic and driven to get things done and deliver great results
• Be friendly, socially confident, and empathetic
• Be creative and resourceful
• Be responsible and trustworthy

Annual leave: Pro-rata 30 days annually, plus bank holidays.

Closing date for applications: Monday 16th March 2020 at 10am.

We may contact suitable applicants before the application closing date. Of course, all applications received by the deadline will be considered.

To apply send your CV along with a supporting statement in the format advised. See job application pack for more info (we do not require a cover letter).

Applicants who do not provide their supporting statements in the format advised can not be shortlisted so please do bear this in mind.

Thank you for considering working with us - we look forward to hearing from you!

We're excited to be able to offer you a new opportunity to join our team in managing our Chester shop.

Do you like being empowered? And empowering others?

Do you have experience of successfully leading a team?

Are you passionate and creative? Are you flexible, adaptable and willing to learn?

We're looking for someone who loves working with people and has the ability to lead and inspire those around them. Our successful candidate will be someone who is energetic and positive in their approach and attitude, with the ability to instil this in others. They will be hard working and can lead by example, being hands on themselves when necessary but ultimately with the ability to drive productivity through empowering the volunteer team.

This is a great opportunity for someone who can work with a diverse group of volunteers to create a welcoming  space in our shop to attract more volunteers, donors and supporters.  We are looking for someone who is driven and motivated to raise as much money as possible to help children build a better future, , the right person  needs  to be able to motivate teams  of volunteers to achieve goals and targets. They will need to be able to work collaboratively with peers and colleagues, actively engaging with others and building strong working relationships. Whilst charity retail experience is not essential, we do require someone with a business mind with the ability to make confident commercial decisions using information available to them.

As a Shop Manager, we can offer you a challenging but enjoyable and hugely rewarding role within  Save the Children. We will provide you with the right training, support and coaching you need in order to successfully manage and lead a team of volunteers in running our Chester shop.

Our shop in Chester is in a busy location on the edge of the vibrant city centre.  As Shop Manager you'll be aiming to catch the eye of the influx of day-trippers to the city as well as engaging with the local community to build a volunteer team and secure quality donations.  Our recently refurbished shop will create an exciting opportunity for the successful candidate to launch our brand new proposition, creating a warm, friendly and engaging hub for the community.

Does this excite you? Have you got what we're looking for?

If so, we'd love to hear from you.

Working in more than 120 countries, Save the Children does whatever it takes to create breakthroughs in the way the world treats children. Together, we save children's lives, fight for their rights and help them fulfil their potential.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

To apply please visit our website

Closing date: 4th March 2020

We are seeking an energetic and motivated Manager to lead our local grassroots Charity serving the diverse population of West Hampstead in the London Borough of Camden.

We need a good all rounder who will seek out and take advantage of opportunities to develop new services and activities; ensure current projects are delivered to a high standard; manage staff, resources and finances; and raise funds to ensure our long term sustainability.  The new post holder will be supported by a staff team, a  board of trustees and local volunteers.

If you have experience in fundraising from trusts and foundations; community development; charity management, governance, networking and maintaining strong partnerships, excellent people management skills we would love to hear from you.   Closing date: Thursday 19th March 2020  Interviews: Monday 30th March 2020

The opportunity

You have an opportunity to join one of the UK’s most innovative and dynamic Community Foundations, working closely with the Operations Director and Finance Administrator to manage the finance systems.

You will play a very important role in our small team, helping the whole charity to work efficiently and effectively, ensuring we always maximise our impact in local communities.

About Somerset Community Foundation

Somerset Community Foundation is a charity which provides vital funding and support to around 300 small, local charities and individuals every year. Since 2002, we’ve awarded almost £10m of funding, thanks to the support of our generous donors.

Somerset is a wonderful county in which to grow up, live and work. But lots of local people face considerable challenges in their lives, whether through disability, poor health, poverty or disadvantage. Our funding plays a vital role in helping to reduce this disadvantage, creating stronger communities and changing thousands of lives across the county every year.

Our main office is based in the beautiful rural location of The Bath and West Showground, with the conveniences of Shepton Mallet not too far away. We offer flexible working hours and a homeworking policy to support our staff in maintaining a healthy work/home life balance. Somerset Community Foundation is an equal-opportunities and living wage employer.

The role

You will bring energy and enthusiasm to the team, ensuring financial functions are carried out efficiently, effectively, accurately and in a timely way to enable the Foundation to focus on achieving its charitable mission.

The focus of the role will be on managing and improving financial processes, ensuring that the Senior Leadership Team have up-to-date and accurate records for reporting to the Board, supporting the grants team with accurate fund reports and preparing the accounts for audit each year.  You will work closely with the whole team of staff and volunteers, but you will work most closely with the Finance Administrator and will be line managed by the Operations Director.

You will be provided with training on the Foundation’s IT and finance systems. In addition, to help you understand the value of the Foundation, you may occasionally visit projects we have funded.

The successful applicant will always be expected to observe the Foundation’s values and policies and to actively engage with continuous professional development.

Person Specification

Skills, Knowledge and Experience (essential unless otherwise noted):

• Ideally at least five years’ experience in a similar role
• Minimum of AAT Level 4, preferably ACA/ACCA or equivalent
• Experience of accounting software, especially Sage
• Experience of working with databases and Microsoft Office, including Office 365 (desirable)
• Knowledge of charity finance

Personal qualities and attributes:

• Excellent interpersonal and communication skills
• Able to work under own initiative but also able to request support when necessary
• Confident managing a busy and varied workload and able to prioritise effectively
• Good problem-solving competencies
• Understanding of the role of local charities, voluntary organisations and social enterprises, and the people they help

*Please note that our office is in a rural location and that access to a car and a clean UK driving licence are required.

Key Areas of Responsibility (including but not limited to):

• Ensure donations are properly recorded on our CRM and in Sage
• Monitor & check that supplier invoices and employee expenses are allocated to correct funds
• Reconcile bank accounts monthly
• Preparing monthly management reports, noting significant variances with forecasts
• Monitor outstanding debtors, and with line manager approval, chase overdue debtors
• Monitor and report on cash flow
• Oversee the BACS payments process bi-monthly and as needed
• Monitor monthly loan repayments in support of managing our investment portfolio
• Prepare fund balances as and when required by the programmes team to support grant-making and reporting to funder holders
• Prepare the monthly investment management report
• Work with members of the Senior Leadership Team to create Board reports, and attend meetings as requested
• Prepare statutory accounts, working with the Operations Director and CEO to ensure income and costs are allocated accurately across SORP categories
• Support the Senior Leadership Team in the preparation of the annual budget and cash flow forecast
• Attend SCF events as requested, including very occassional evenings
• Any other reasonable duties as requested

Key Responsibilities

• To develop and deliver an innovative and high quality fundraising strategy for community, individual and corporate support to maximise income and meet fundraising targets
• To develop, manage and deliver the income and expenditure budget for community, individual and corporate fundraising
• To raise awareness in the community of South Bucks Hospice and its work
• To build relationships in the community though proactive networking and community events
• To develop and manage prospect research and pipeline management
• To manage and motive fundraising volunteers to support the achievements of the fundraising objectives
• To manage the process of administration of donations, maintaining accurate fundraising records and ensuring the effectiveness of the fundraising database
• To motivate, manage, support and lead the effectiveness of the fundraising team

The main responsibilities are:

Key Result Areas

• To proactively working in the community to develop and foster relationships with new supporters identifying key local supporters and those with influence in community
• Form, nurture and maintain excellent relationships with existing supporters and volunteers to develop their contribution to the hospice including through supporting/attending local events
• To grow the number of corporate, individual and community supporters to maximise the potential of these partnerships
• To implement robust strong stewardship of supporters to ensure excellent supporter retention is achieved
• To create new and develop existing fundraising campaigns
• To develop , manage and deliver a community events programme aimed at inviting the local community into the hospice
• To grow a network of proactive and engaged volunteer supporters who are able to fundraise on behalf of South Bucks Hospice and represent South Bucks Hospice as speakers and at events
• To devise project plans, marketing plans, timelines and budgets for each of the community, individual and corporate income streams
• To be responsible for the recording and flow of donor and fundraising information through effective use of the fundraising database and internal and external reporting requirements
• To utilise, oversee and maximise the use of all communication platforms to promote fundraising and the work of South Bucks Hospice, including press, website and the social media
• To develop fundraising material and literature to support fundraising and the promotion of the hospice and its work
• To review, develop and implement fundraising processes and procedures to ensure that best practice is achieved.
• To keep up to date with best practice in fundraising and ensure compliance with latest legislation

Behavioural Values

• Appreciates the impact that decisions and actions have on the business

• Ability to ensure that objectives or tasks are delivered on time and to an agreed quality

• Crucial front line operational role as part of team that delivers high quality services to  a range of clients

• Pro-active and responsive to requirements to clients and colleague; a team player

• Fully understands internal and external customer expectations and requirements, and works to ensure these are exceeded and delight customers

• Works co-operatively and productively with others, to achieve results.

• Demonstrable knowledge and interest in fundraising

• Takes the initiative to work across boundaries to resolve challenges

• Demonstrates commitment and loyalty to South Bucks Hospice

• Self-motivated individual with strong customer focus

• Able to choose a method of communication that is appropriate and effective for a given situation, to incorporate the difference mediums of listening, verbal and written

• Uses original and creative thinking to make improvements or support the initiation of new approaches

• Works with honesty and integrity and maintains the reputation of South Bucks Hospice

• Does the right thing for the long term success of South Bucks Hospice

Personal Attributes

• Any qualifications needed with minimum of two years’ experience within a similar position.

• Good understanding of fundraising regulations and standards

• Demonstrate a consistent high standard of work and attention to detail

• Excel and Word skills

• Punctual and presentable

• Good team player

• Willing to learn

• Effective Communications with colleagues and Management team

• Calm temperament under pressured conditions

• Willingness to travel to clients locations

• Customer Service focussed

Want to join a charity that offers unique development opportunities and play a key role in impacting the lives of thousands of people?

The Royal Free Charity is entering an exciting new phase of growth and has a vacancy for a Database Manager.

This pivotal role, which will critically underpin all our fundraising and marketing activities, will be responsible for:-

• strategic leadership and daily management of the Charity’s CRM/s, namely Raiser’s Edge
• recording and delivering data
• all staff queries, training and support
• management of database projects
• handling relationships with key stakeholders and business departments
• managing data migration projects across databases within the charity

The RFC works in partnership with the Royal Free Trust by ‘making today feel better’ for all users of the hospitals. We raise and spend millions every year, which supports pioneering research that revolutionises patient care through to everyday improvements in hospital services and facilities.

If you’re a self-motivated, ambitious individual, interested in making a positive impact on the patient experience, a team player who also thrives on autonomous work, and detail-oriented with a hands-on approach, we’d be delighted to hear from you.

The successful candidate will undertake the following role responsibilities and be able to demonstrate the necessary experience and skills: -

Role specific responsibilities: -

CRM

• Management and development of the CRM and associated systems, including: -
  • analysis, segmentation and selections
  • the streamlining of systems to assist the Charity in achieving its goals
  • data and reporting systems, ensuring these are fit for purpose to cover all supporter activities
  • maintenance of data integrity, applying robust quality checking and regular cleaning
  • strict adherence to data protection principles and legal requirements

Strategic Development

• Lead on the strategic development of the Charity’s CRM, ensuring: -
  • alignment with the broader organisational strategy
  • it sets the highest standards in data governance and is a champion of good practice
  • business needs are continuously met, creating a future-proof environment for holding and enhancing the Charity’s customer data

Team Management

• Management of the Database team: -
  • working closely with the Fundraising Database Administrator to ensure the database is well structured and fit for purpose, providing cover in their absence
  • ensuring all income is inputted and recorded correctly
  • overseeing the production of month end reports to the Charity’s Finance team

Database Leadership

• Be the main point of contact for all database queries: -
  • ensuring users have the skills, tools and knowledge to maximise data potential
  • training and supporting users across the Charity, logging and addressing queries in a timely manner
  • working closely with other departments to ensure data is collected, stored and managed properly within their systems
  • creating specialised queries and reports to meet users’ needs

Other Duties

• Manage relationships with senior stakeholders and other Charity teams including Fundraising, Marketing, Volunteering, Operations and People
• Prepare data for regular Gift Aid claims in line with an agreed schedule

Fit for Royal Free Charity - What we are looking for

We can’t live without….(essential)

• Previous experience: -
  • Minimum 2 years’ CRM experience, ideally working with Raiser’s Edge
  • Minimum 1 year: -
    • line management / managing a team
    • experience delivering IT training
  • Excel (advanced) SQL and / or SSRS
  • Working and communicating with a number of stakeholders
  • Project delivery at ground level in relation to fundraising databases
  • Delivering quantitative and qualitative data analysis techniques and processes
  • Data reporting and producing data insights and visualisations
• Knowledge of the Data Protection Act (GDPR), Gift Aid and BACS statutory requirements as they relate to UK fundraising
• Advanced analytical skills including being skilled at managing large volumes of data
• Ability to: -
  • prioritise, organise and manage workload effectively whilst dealing with unplanned interruptions
  • follow instructions and adhere to Charity and Trust policies
• First class people / customer service skills
• Degree / other qualification in IT or similar
• Honest, flexible and responsible
• Excellent IT skills

We’d love you to have….(desirable)

• An ability to learn and use software packages to an advanced level
• Understanding or interest in subscriptions-based marketing / events organisations
• Understanding of Google Analytics

We’d like you to ….(general)

• Be motivated and self-initiated with a non-judgemental approach
• Have a: -
  • strong affinity with the charity mission and ethos
  • positive professional work attitude
  • presentable appearance
  • ‘hands on’ attitude with good attention to detail
• Have an ability to: -
  • work unsupervised
  • work in a ‘team – based’ environment
  • work to tight deadlines and deliver results
  • be flexible, tactful, diplomatic and supportive in your approach
• Be enthusiastic and passionate for Charity / Hospital environment

This role is subject to a basic Disclosure and Barring Check.

As demand for our work grows, Asylum Welcome seeks a fundraiser to work with its Fundraising and Development Manager. This highly-regarded Oxford charity already has a healthy spread of diverse funding sources and a loyal supporter base: we need your help to reach our potential. This is a new post, suitable for someone with solid fundraising experience and a commitment to refugees. Please upload a supporting statement as an attachment saying how you meet our criteria, alongside your CV.