Community donations administrator jobs

Do you share our dream of a UK where poverty is a thing of the past?  

Founded in 2019, the Poverty Truth Network believes this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it.

We are now recruiting for an Administrative Coordinator to join our team. 

This is a key enabling role within a small, relational and values-led organisation. The Administrative Coordinator will provide coordinating and administrative support across the Network, helping ensure smooth systems, high-quality financial administrative and shared working practices across a dispersed team. 

You will be a highly organised and dependable administrator, with experience supporting finance and digital systems, and a clear commitment to social justice and relational ways of working. 

Key tasks include:

• Coordinating meetings, events and trustee processes 

• Providing hands-on finance administration, including bookkeeping using Xero 

• Supporting digital systems, CRM and data stewardship 

• Maintaining accurate records and shared documentation 

• Contributing to consistent, relational and accountable ways of working across the Network 

This role involves working from home with some travel. 

We welcome applications from people with the necessary skills and experience from all walks of life, particularly those from communities underrepresented in the charity sector. 

How to apply 

To apply, please send your CV and a cover letter (maximum 2 sides of A4) explaining how your skills and experience match this role. Please include the names and contact details of two referees (at least one of whom knows you in a professional capacity). 

The application deadline is 23:30 on Wednesday 25th March.

Interviews will be held online on 1st and 2nd April.

Applications will only be considered from applicants who already have the right to work within the United Kingdom. 

Do you want to make the first step in your fundraising career, working for a leading homelessness charity?

We’re looking for a Philanthropy Assistant to join the St Mungo’s fundraising team. You’ll support our Philanthropy function, which drives engagement and income from more than 300 individual philanthropists.

This is an exciting time to join us, with a renewed focus on identifying new supporters and securing donations that make our ambition of ending homelessness a possibility.

As Philanthropy Assistant, you will help the High Value and Major Donor team grow our portfolio, strengthening relationships with existing supporters, inspiring increased giving, and working with engaged donors to connect us with their networks.

Key responsibilities include:

• Creating tailored communications for philanthropy supporters, including email updates, content planning, and high‑quality donor materials.
• Maintaining accurate CRM records in Raiser’s Edge NXT, logging activity, extracting data, and liaising with wider teams.
• Supporting donor stewardship through effective administration, donor journey activity, and delivery of our philanthropic supporter programmes.
• Managing essential administrative processes such as donor records, income processing, mail merges, and major- gift due diligence.
• Building strong internal relationships, sharing insights, and representing the Philanthropy Team across the organisation.

Where you’ll work

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.

While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a new space in Farringdon, London.

About you

We are looking for someone with a proactive approach to learning and a passion for making a difference. This is a great role if you are starting out in your career or have some experience in administration or fundraising, either way, if you have a willingness to learn and want to get stuck into a new challenge, we encourage you to apply, if you can bring:

• Good organisational and prioritisation skills, with the ability to manage your own time, multiple tasks and priorities. 
• Interest in joining a creative and innovative team with a willingness to get hands-on with a variety of different activities.
• Great written and verbal communication skills, with the ability to build relationships with a variety of different people, and engage with partners.
• Good admin skills and working knowledge of Microsoft Office, IT software and database systems.

You will be coached and supported to develop high value and major donor fundraising skills, making this role an ideal first step for someone looking to go into relationship-based fundraising.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on Monday 16 March 2026

Interview and assessments on w/c 31 March 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
We are seeking a proactive and organised individual to join our team as Administration Manager. As Manager of a small team of administration assistants, you will play a crucial role in coordinating administrative support across our Perth and Aberdeen offices, ensuring the smooth running of the organisation by providing support across several of the charity’s functions including fundraising, finance, marketing and operations.

The ideal candidate will have proven experience in a similar office or administration management role, ideally within the charity sector. They will be proactive in building positive relationships across the charity and will be confident managing projects, budgets and external suppliers. They will have experience of using CRM systems in a fundraising context, be solutions-focused and have a strong commitment to our mission.

This role will be based from our headquarters at Perth Airport, and occasional travel to our Aberdeen base will be required. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Proven experience in administrative management or office management roles.

• Knowledge of how CRM systems operate.

• Strong understanding of data protection (GDPR), confidentiality and safeguarding requirements.

• Experience managing administrative systems, processes, and office infrastructure.

• Demonstrated ability to manage budgets, financial processes, and procurement.

• Experience supervising or line managing staff or volunteers.

• Familiarity with CRM databases, HR systems, and basic IT troubleshooting.

• Experience of working with external IT suppliers and managing contracts of this type.

• Excellent organisational and time management skills.

• Strong written and verbal communication.

• Ability to prioritise competing demands and meet deadlines.

• High level of accuracy and attention to detail.

• Confident user of Microsoft 365 (Teams, SharePoint, Outlook, Excel, Word).

• Strong problem-solving skills and initiative.

• Ability to manage sensitive information with discretion.

• Effective decision making and ability to work independently.

• Adaptable.

Desirable

• Experience working in a charity, nonprofit, or values driven organisation.

• Experience of providing administrative support to a team of active and busy fundraisers.

• Knowledge of the requirements to deliver PCI compliance.

• Health & Safety knowledge, including risk assessments or trained Fire/First Aid certification.

• Experience developing or improving administrative systems.

• Experience managing suppliers and contracts.

• Experience of Donorflex.

• Project management experience or relevant certification.

• Advanced Excel or database skills.

• Ability to deliver training to staff or volunteers on processes or systems.

• Hard working and goal orientated.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities
• Hybrid Working (minimum 2 days per week in the office)

Selection Process
Interviews will take place at our base at Perth Airport in Scone during the week commencing the 30th March 2026. 

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Monday 16th March 2026. 

Contract:  Permanent, part time (3 days per week)

Salary:  £14,920 per annum (FTE £29,010 per annum)

Location:Home based within Oxfordshire, ideally within one hour of Burford, with regional travel

Closing date:  Friday 13 March 2026

Interview date:  Thursday 19 and Friday 20 March

As Community Project Coordinator, you will be part of a dedicated team overseeing the efficient day-to-day operation of our Pet Food Bank project and wider community-based initiatives. Working closely with the Community Project Lead, you will help deliver projects that improve the lives of people and pets, with dignity at the heart of everything we do. This includes supporting a national network of pet food banks and partners, increasing awareness of Blue Cross, and ensuring practical, compassionate support reaches pet owners in short term crisis.

More about the role

This is a home-based role within Oxfordshire, ideally located within one hour of our Burford offices, as you will be required to travel to Burford on a weekly basis to manage deliveries at our Warehouse. Due to the rural location and less frequent public transport, travelling by car is often the most practical option. While the role is home based, you will be contractually attached to the Burford site. Travel to Burford will therefore be treated as normal commuting and expenses will not be payable for travel to this site.

Working across a defined geographic region, you will support the development and smooth running of the Pet Food Bank project and other community initiatives. This will involve close collaboration with pet food banks, suppliers, local authorities, community groups and volunteers to ensure effective coordination, communication and logistics.

You will secure donations of pet food and services, oversee the movement of food and equipment, and regularly travel to food bank partners and other organisations. A key part of the role involves liaising with volunteers and colleagues by phone and in person, ensuring everyone is supported, informed and working together effectively.

Alongside core project delivery, you will support the planning, preparation and delivery of a large-scale summer event in June 2026, working in partnership with one of our corporate partners. This event will play an important role in expanding our outreach and support for pet owners in need. You will also provide essential administrative support, contribute to reporting, and help deliver a clear and effective communication plan to support project and event activity.

Occasional travel to other partner organisations or Blue Cross locations will be required. Travel to locations other than your attached Burford site will be claimable in line with Blue Cross expenses policy.

You will act as a positive ambassador for Blue Cross, ensure policies and procedures are followed, and support the Community Project Lead with income delivery and media activity where required. 

About you:

You will thrive in a role where you can see the impact of your work every day. You are an organised, proactive and people focused individual who enjoys building meaningful relationships and working collaboratively with a wide range of stakeholders.

You will be a confident and empathetic communicator, able to engage professionally and non-judgmentally with members of the public, volunteers, partners and colleagues. You will be comfortable managing multiple priorities, adapting to changing deadlines, and handling sensitive information with discretion.

Able to work independently across your region, you will also be a strong team player with good problem-solving skills and the ability to balance day-to-day delivery with forward planning. An understanding of the local areas within your region would be an advantage.

Essential Qualifications, Skills, and Experience

• Full UK driving licence with access to your own vehicle
• Demonstrable experience of using excellent communication skills to build and maintain effective internal and external relationships
• Proven ability to prioritise and organise work and projects
• Proven administration skills
• Excellent attention to detail
• IT literate with MS Office and web based databases and platforms
• The ability to demonstrate, understand and apply Blue Cross values 

Desirable Qualifications, Skills, and Experience

• Experience in a similar role
• Experience supervising or managing volunteers
• Previous experience working in the charity sector

How to apply 

To apply, please click the apply button and submit your application. As part of the application process, you will be asked to indicate your preferred base site. We reserve the right to close this vacancy early should we receive a high volume of suitable applications. 

Blue Cross benefits   

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:  

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution 
• Life assurance 
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days 
• Claim for professional fees
• Charity worker discounts across a variety of retailers. 

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. 

About our team:

Fun runs, sky diving, fetes, sponsorship, donations, supporter relationships…we fundraising folk love to prove the difference we make. 

We’re small enough to be a close-knit team where you can see the difference your projects make to the care we give every day, yet big and ambitious enough for you to grow and explore new fundraising events and techniques, as well as support you with training, opportunities and fantastic wellness benefits.

About the role:

We’re on the lookout for a passionate and personable experienced fundraiser to become a valued part of our close-knit team.

Reporting to the Community, Corporate and Events Lead, this role supports our ambition to generate income through community fundraising, corporate partnerships, and a wide range of events. You will proactively manage projects and build strong relationships with individuals, businesses and community groups, while also line-managing two enthusiastic team members.

Alongside maximising opportunities with our existing supporters, you will play a key role in developing and nurturing new ideas, partnerships and activities. Your work will help to grow this vital income stream and ensure we continue to connect meaningfully with the communities and organisations that champion Princess Alice Hospice.

This is primarily an office‑based role due to the team‑management and supervisory responsibilities. We expect most work to be carried out on-site to support new team members and ensure effective collaboration. However, once established in the role, there may be scope to work from home up to two days per week, depending on performance, team needs, and operational requirements.

About you:

For you the supporter is key, whether they’re a running in a marathon, holding a tea party, or a corporate partnership taking part in an international sponsored bike ride.

You’ll be enthusiastic, highly organised, and able to multitask effectively. With strong verbal and written communication skills, you’ll also have some experience in charity fundraising, particularly community fundraising—whether voluntary or paid. Strong in administrative tasks, you’ll be confident in managing multiple responsibilities while maintaining attention to detail. Above all, you’ll be passionate about community fundraising and building meaningful connections to support a great cause. 

If you love building relationships, inspiring generosity, and making a real impact, we’d love to meet you!

As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference, we offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• Training support and development opportunities
• Free onsite parking
• Subsidised meals at onsite canteen
• Employee Assistance Programme – promoting staff wellbeing
• Access to Blue Light Card discount
• Access to Pension Scheme
• In – house laundry of uniforms, plus excellent changing facilities (with showers)
• Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work

Join us in creating meaningful change while working alongside a supportive and dedicated group of like-minded individuals who truly care about the cause.

Let’s make a difference together.

About Us:Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need. 

Join the Iona Community as our Financial Administration Team Leader, a pivotal role overseeing the day-to-day operations of our finance department. You will ensure accuracy, compliance, and timely financial processes, supporting the wider organisation and reporting directly to the Head of Community Resources.

We are looking for someone self-motivated, flexible, and able to work independently and as part of a team, experienced in using Xero, with strong organisational skills, attention to detail, and effective time management.

Key Responsibilities include

• Lead the daily operations of the finance administration function
• Support weekly, monthly and year-end processing and reports
• Support for annual audit, respond to queries and collate documentation
• Assist with annual budgeting and provide budget spend reports to senior managers
• Oversee processing of sales ledger, purchase ledger, expenses and monthly journal inputs
• Assist in filing financial, regulatory and legal information with statutory bodies as and when required
• Supervisory responsibility for the Finance Administration Assistant.

Why Join Us?

• Generous holiday allowance — 37 days pro-rata, including public holidays.
• Membership for NEST pension scheme.
• Home working with regular meetings in Govan, Glasgow and occasional meetings on Iona.
• The opportunity to develop our systems
• Friendly colleagues.

Join us and help transform lives.

We are looking to recruit a talented fundraising administrator who wants their work to make a real difference. In this pivotal role, you’ll be the backbone of our fundraising team, helping us secure the resources that change lives.  This is an exciting role that will work alongside our Fundraising and Legacy Administrator, and you’ll ensure that all our supporters, whether individuals or organisations, feel valued and appreciated, receiving superb customer care.  

As first point of contact for enquiries, you’ll take pride in ensuring that every donation is accurately logged and processed flawlessly and that all enquiries are managed with care.  A team-player, you’ll thrive in supporting your line management and recognise the opportunity to be part of something meaningful.

Please refer to the job description for further information.

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in our work and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and to undertake a basic DBS check for this role.

Applicants must have the right to work in the UK. We are unable to sponsor visas.

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

First interviews: 26 March and 30 March 2026

Wycliffe Supporter Care exists to connect with supporters in a relational and prayerful way, through: kind and professional communication, accurate and timely stewardship of their giving, and valuing them by thanking and celebrating the impact of their partnership. 

As an Administrator within the Supporter Care team you will care for our supporters, who so faithfully partner with Wycliffe through their prayers and generous giving. You will attentively handle mail, process donations and keep information up to date with accuracy and thoughtfulness.

• Salary: £27,500 + benefits
• Location: Primarily at our office in Oxford with the opportunity to work from home one day per week.
• Terms of appointment: Full-time (37.5 hours per week). Permanent
• Closing date: Wednesday 18 March at 9am
• Interview date: Interviews will be held in Oxford on Tuesday 24 March

Key responsibilities:

• Process incoming and outgoing mail;
• Process donations and thank donors;
• Deliver warm, personable and professional communication;
• Deliver excellent customer service.

*More detail can be found in the job pack.

Benefits include:

• 33 days’ annual leave, including bank holidays
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme for emotional and practical support
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities.

​It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.

To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.

We have created an exciting new position in our UK team for an ambitious and confident relationship fundraiser to contribute to ambitious fundraising targets and enable Human Practice Foundation’s (HPF) impactful education programmes.  Working closely with the UK Country Manager, the position will build on existing relationships with individuals who make significant personal donations, aiming to grow their contributions, as well as making approaches to new prospects, through compelling, donor-centred approaches and excellent stewardship. 

We are seeking a motivated, creative and confident individual, who thrives on getting out and about and meeting with supporters and can work proactively within a small team.You will have experience of securing gifts from high net-worth individuals making gifts privately or through family trusts, donor advised funds and corporations.

We welcome applicants from within and outside the charity sector. 

About the Human Practice Foundation

Founded in 2014 in Denmark, the Human Practice Foundation works in some of the most marginalised regions in Nepal and Kenya, where poverty and lack of opportunity keep children from reaching their potential. Our goal is simple but powerful: to empower children through education, so they can shape a better future for themselves and their communities. We take a long-term, holistic approach to this goal. Through our Child Empowerment Model, we build and upgrade school infrastructure, train teachers, support parents in creating sustainable incomes, and help students bridge the gap between education and employment. Every project is co-designed with local communities and aligned with public authorities, ensuring it meets real needs and builds lasting ownership.

Our supporters and the communities HPF works with deserve complete transparency about donations and how funds are spent. Thanks to the support of a group of Founding Partners who cover all administrative costs, 100% of project donations go directly to our programmes.

Conditions and Benefits:  

• Salary: £24,000 - £27,000 (£40,000 - £45,000 FTE) 

• Part time (3 days/week).
• 27 days holiday (pro rata) + bank holidays

• Remote working/home-based, accessible for travel to London for meetings. Occasional travel to Copenhagen.

• Flexibility to work outside of normal ‘office’ hours for events and meetings.
• Reports to UK Country Manager. 

• Works closely with other colleagues across HPF and with committed and well-connected HPF Boards. 

KEY RESPONSIBILITIES 

Donor Identification, solicitation and management 

• Work with the UK Country Manager to grow the donor portfolio in the UK by identifying prospects, building relationships and secure gifts from high net-worth individuals and other philanthropic donors. 

• Identify and deliver unique stewardship and cultivation opportunities for donors.

• Manage a portfolio of major donors through various personalised approaches, including face-to-face meetings, phone calls, events and written and verbal communications. 

• Ensure excellent and timely response to enquiries and stewardship and acknowledgement of gifts. 

Events coordination 

• Work with the UK Country Manager to help shape and deliver events and other engagement opportunities to generate income, cultivate and steward donors. 

• Take responsibility for tailored and timely event follow-up to maximise relationships and using learnings and data from past events to develop donor engagement, referrals and gifts. 

Research, communications and administration  

• Research potential new donors and funding streams.

• Support the production of proposals, pitches, reports and general supporter communications. 

• Use Salesforce to manage the accurate recording of interactions and progression related to all donor relationships 

• Provide executive assistance to the UK Country Manager and senior stakeholders in relation to scheduling supporter meetings, drafting communications and provision of information to underpin successful supporter engagement. 

• Maintain strong knowledge and understanding of HPF’s programmes. 

• Carry out administrative activities and other duties, as required, to maximise fundraising. 

Skills, Qualifications and Experience 

• Experience developing relationships with and securing funding from high-net-worth individuals and other philanthropic donors. 

• Entrepreneurial approach to relationship management and creating new fundraising initiatives. 

• Experience in coordination and delivery of bespoke, high-quality events for influential audiences. 

• Excellent interpersonal and verbal communication skills, and a proactive networker, able to act as a spokesperson and ambassador for HPF. 

• Experience of writing inspiring, emotive, and technically fundraising communications and materials tailored to a major donor audience. 

• Exceptional organisational and time management skills to prioritise and manage own workload. 

• Results driven self-starter, able to operate independently and under pressure, whilst also able to engage meaningfully in a virtual team. 

• The ability to work collaboratively with colleagues at all levels, across multiple teams and geographies. 

• Strong IT skills, including an understanding of CRM systems. 

• Strong affinity with HPF mission, values and approach.  

Desirable: 

• Experience working in an international organisation. 

• Experience working with a fundraising board or high value committee. 

• Experience of working closely with and reporting to Boards of Trustees. 

• Experience using Salesforce, or another fundraising database. 

Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.

We are looking for a personable Finance Admin Assistant to join our small friendly team. You will carry out; 

• Various office and supporter database tasks as well as taking donations over the telephone from supporters 

• A range of daily core finance tasks such as accounting for daily receipts, Stewardship and other Charity Card donations. 

• Daily account reconciliations for bank accounts and manage all incoming enquiries from supporters and potential supporters 

You will need to have a passion for Interserve’s vision and mission as well as at least 2 years experience in a finance or administration role. Experience of using an accounting system or database and IT skills are essential, along with effective administration skills and the ability to handle confidential information sensitively. 

Benefits

• In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements. 
• Salary is £23,369.77 for 0.8FTE for 4 days per week (£29,212.21 FTE) . 
• The role is a hybrid between home and office working, with a minimum one day per week attendance at the National Office in Birmingham and further days for at least the first 6 month probationary period.

Interviews will take place at our National Office in Birmingham on Tuesday 17th March 2026 

Please follow the link to our website for further application details.  Send a completed application form, CV, and covering letter.

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers. 

#Finance #Finance Admin #Finance Assistant #Finance Adminstration #Finance Aminstrator #Finance Assistance #Finance

Contract type

Permanent – ST Giles Hospice Shops

Location

Bloxwich

Hours

15 hours (2 days out of 7) 8:55am – 5:05pm trading over 7 days.

Annual salary

£9633 (Retail Band AA)

Review date

08/03/2026

As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will take lead when the Community Shop Manager is away, ensuring smooth operations and delivering excellent customer service. You’ll be empowered to make decisions locally whilst working within a supportive framework, working within and for your local community ensuring that engagement and support is understood and promoted. 

You’ll have excellent leadership skills and want to be part of a successful team. Ideally, you’ll have previous fashion retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).

Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice.

The estate includes 26 shops and e-commerce operation with a turnover of approx. £3.5million which supports the overall income generation strategy. 

Do you want to work in a role that combines retail, community and purpose, St Giles Hospice is the place that will allow you to thrive.

Qualifications

Essential

·Qualifications in English and Maths

·Minimum Level 2 Key Skills or Grade 4 (A-D) GCSE

Knowledge and experience

Essential

·Ability to lead and motivate others

·Previous retail experience

·Understanding of health and safety regulations

·Ability to plan and priorities workloads and delegate accordingly

·Outstanding communications skills

·Excellent customer focus

·Knowledge and understanding of sales management, profit and loss

Desirable

·Local community knowledge

·Previous line management experience

·Experience in achieving goals and identifying opportunities

·Has the ability to implement and enforce policies

·A desire to work as part of a team to generate fresh and innovative community-based ideas

·Some experience of Gift Aid

·Some experience of working with volunteers

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Proven customer service skills

·Flexible and be able to adapt to change on a daily basis

·Able to complete physically demanding work in the form of standing for long periods and moving stock

·Ability to handle administrative task, such a cash handling

·Be a keen problem solver

·Ability to follow organisational policy and procedures

·IT and numeracy - understanding of Office 365 and the ability to complete IT based tasks

Desirable

·Ability to work on own initiative and prioritise workload

·Team Management skills

·Experience in training and developing staff and/or volunteers

Personal Attributes

·Strong communicator 

·Customer focused

·Willingness to learn

·Flexible and adaptable to change

·Good interpersonal skills

·Goodtime keeping and strong work ethic 

·Conducts themselves’ in a professional manner

·Good organisational skills

·Inclusive and diverse in their approach

·Empathetic

·Team Player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

This role provides vital operational and administrative support to ensure the smooth running of CALM’s fundraising activities and the delivery of exceptional supporter care. Your responsibilities will cover everything from CRM accuracy and financial processing to merchandise fulfillment, event coordination and supporter stewardship.

Responsibilities

CORE

• Contribute to CALM’s Fundraising Revenue targets, through excellent administration and compliance to fundraising practices

• Work with the Fundraising team to ensure all supporters receive excellent care from CALM as well as completing all assigned admin tasks with a high degree of accuracy.

• When required, be an active and engaged member of CALMs EDI Supergroup.

• Be a data steward for fundraising, ensuring quality data management.

• Support the fundraising team with financial data queries

Role specifics

Stewardship:

• Monitor and help deliver the multi channel supporter enquiries process, ensuring response rate is in line with CALM’s SLA and fundraisers are directed to the appropriate support.

• Proactively support fundraisers, when directed, throughout their journey, to support with the effective planning and delivery of supporter activities. 

• Support with the planning, set up and delivery of stewardship events (both CALM owned and supporter led), assisting with logistics, supporter communications and delivery as required. 

• Support the wider team in the development, optimisation, testing and ongoing maintenance of stewardship journeys, including carrying out key messaging updates to core email journeys across all Fundraising streams when needed.

• Support on the maintenance, optimisation  and creation of relevant pages on the CALM website.

• Support the fundraising and Marketing & Communications team to identify supporters we can profile and champion by regularly checking fundraising pages, social media and event registrations. 

• Support the Social Fundraising Manager with ad moderation where required

Operational and administrative support:

• Carry our regular, financial and administrative processes to a high standard with the Salesforce CRM

• Act as first point of contact for individual donors via email, phone and post, processing office donations and completing payment runs to the bank. 

• Support retention activities, including upgrade, reactivation and loyalty journeys.

• Provide administrative support for acquisition and retention campaigns

• When relevant coordinate mailing logistics (briefing agencies, checking proofs, managing print and fulfilment)

• Work with the Fundraising team to continuously update and maintain fundraising documentation, processes, templates and procedures, identifying opportunities to improve efficiency, consistency and supporter experience. 

• Support the teams with finding cost effective travel and hotels to support event delivery.

• Support the Head of Public Fundraising with month end financial reconciliation processes

• Identify and code income across various fundraising platforms.

• Preparing data and  uploading into CRM Salesforce, ensuring accuracy and quality are maintained by identifying improvements to process and working with the CRM team to deliver 

Fulfilment:

• Work with the Product team to maintain the supporter merchandise online portal, reporting on sales of merchandise and managing kit restock and reordering processes across fundraising.

• Act as the main point of contact for the relationship with our fulfilment partner, managing enquiries and escalation issues. 

• Oversee stock management, ensuring our supporter store availability reflects current stock levels and being responsible for co-ordinating timely restocking.

• Run daily checks of the supporter store to ensure order fulfilment can be carried out.

Your profile 

Competencies

Essential

• Excellent verbal and written communication skills

• A keen eye for detail

• A high level of computer literacy

• Excellent interpersonal and relationship building skills

Desirable

• Passion and flair for fundraising

• Data analysis skills

• Comfortable working in a fast-paced, creative and forever-changing environment.

Reports to: Senior Fundraising Manager

Contract: Full time, permanent

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £30k - £35k per annum

A work environment that values creativity, personal growth and collaboration.

The closing date for applications is Friday 20th March 2026.

Join Swindon and Gloucestershire Mind and play a vital role in growing the support that makes life-changing mental health services possible. This is a unique opportunity to use your fundraising skills to make a genuine difference in local communities.

We are looking for a motivated and relationship-focused Fundraising Officer to join our team on a 12-month maternity cover contract. In this role, you will help generate sustainable income to support our mission of ensuring that nobody has to face a mental health problem alone. You will work closely with supporters, partners, and the wider community to develop and deliver engaging fundraising activities that inspire long-term support.

This is an ideal opportunity for someone who enjoys building meaningful relationships, delivering creative campaigns, and seeing the tangible impact of their work.

What you will be doing:
You will plan and deliver a range of fundraising activities, including community fundraising, corporate partnerships, and trust and foundation applications. You will help develop campaigns, support fundraising events, and identify new income opportunities to help us grow and diversify our funding.

You will build strong relationships with donors, volunteers, and partners, ensuring they feel valued, informed, and inspired to continue supporting our work. You will also support fundraising events, maintain accurate records on our CRM system, and help track and report on fundraising performance.

Why join Swindon and Gloucestershire Mind?
You will be part of a supportive, values-driven organisation making a real difference to people experiencing mental health challenges. Your work will directly contribute to sustaining and expanding services that empower individuals and strengthen communities.

We offer a flexible, part-time role with the opportunity to shape fundraising activity, develop your skills, and work alongside a passionate and collaborative team.

Who we are looking for:
We are seeking someone who is proactive, organised, and confident in building relationships. You will have experience in fundraising or income generation and a genuine passion for supporting mental health and community wellbeing.

You will be a strong communicator, able to engage supporters and partners effectively, and motivated by the opportunity to contribute to meaningful, lasting impact.

About This Job

This is an exciting administration role with Army Cadet Charitable Trust UK (ACCT UK) responsible for the administrative support to the Northern Ireland branch of ACCT UK.

We are looking for a professional to bring their skills, enthusiasm, and personal credibility to the team. This role is key to ensuring The Northern Ireland branch runs smoothly and efficiently, following required process and procedure.

Essential Skills

· Understanding of the Cadet Forces

· Understanding of the branch’s Devolved Nation Area (Northern Ireland)

· Competent with MS Office

· Excellent written English

· Able to work under pressure

Availability

· Able to attend appropriate in-person events and activities anywhere in the Branch Area (branch, civic, cadet etc)

· Attend the weekly on-line team briefing

· Attend at least one national charity briefing day per year

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager)

· The ability to work both from home and from our offices

· Personal Accident Insurance, including loss of earnings cover and death benefit

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff)

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%)

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays

o Additional privilege leave, on set days each year, such as between Christmas and New Year

o An additional five days of volunteering leave

· Support for qualifications and personal development

· Employee Assistance Programme

· Season ticket loan

· Railcard (if you are eligible)

· A caring and supportive team environment

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Wednesday 18th March 2026.

Interviews will be held via Microsoft Teams during the week commencing 30th March 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a DBS check. In addition, we will follow up with references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.