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We are currently seeking a freelance Social Media Manager who thrives on working on initiative, in an exciting and engaging environment. The post holder will manage our active channels: Facebook, Instagram and LinkedIn. With input from our small cross-functional team, we are seeking someone to draft text and create content (including video and reels) for our audiences, which are made up of families living with Dravet Syndrome, health and care professionals and researchers. We use Canva for design.
You’ll post and schedule (using Hootsuite) dynamic, engaging and creative content, helping to amplify the voices and stories of our community. This includes sharing a range of updates, from family events to scientific developments; promoting the services that Dravet Syndrome UK provides to its beneficiaries; and supporting fundraising activities.
You will contribute to reporting, use findings to impact future content, keep up with social media trends and identify improvements to reach new audiences. At the moment, our content is mostly organic, but from time to time, there may be a budget to get involved in paid-for campaigns.
This role offers the opportunity to use your skills to amplify stories that genuinely matter: from sharing the latest research to helping a family feel less alone. In a small team (8 people), your contribution is visible and valued. Our dedicated team is deeply connected to our core audience, and their motivation stems from witnessing our profound impact on people's lives. Working alongside inspiring families, you'll see first-hand the incredible love and dedication they have.
We offer flexible, remote working and a supportive environment. Join us today and contribute to making a lasting difference in the lives of those we support.
We are seeking applicants with the following essential and desirable skills:
Essential
·Demonstrable experience in implementing digital communications activities, including experience across a range of social media platforms
·Demonstrable experience of working in charity, patient advocacy or healthcare sectors
·Ability to deal with people at all levels with empathy, tact and credibility
·Excellent written and verbal communication skills, with an ability to distil large amounts of information and present it in engaging and innovative ways for a variety of audiences
·Demonstrable design skills and knowledge of desktop publishing software e.g. using Canva to create in-house designs for social media
·Good understanding of brand, visual identity and corporate communication
·Strong organisational and project management skills, with the ability to prioritise
·Be a self-starter and team player with experience of remote working, and able to work effectively with colleagues using remote technology (e.g. Zoom, Google meets, etc)
Desirable
·Experience using Hootsuite or similar scheduling and social media management platforms
·Video and reels creation skills, including basic editing
·Experience of paid social media campaigns (Meta, LinkedIn)
·Familiarity with analytics tools and translating data into actionable insights
·Basic knowledge of SEO and how social content supports wider digital presence
·Experience working with or for small charities or membership organisations
About Dravet Syndrome
Dravet Syndrome UK (DSUK) is a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. Dravet Syndrome is a rare neurological condition that affects around one in every 15,000 people in the UK. As well as experiencing severe, difficult-to-control seizures, children and adults with Dravet Syndrome have varying degrees of intellectual disability and a spectrum of associated conditions (known as ‘comorbidities’), which may include autism, ADHD, behaviours that challenge and difficulties with speech, mobility, eating and sleep.
About Dravet Syndrome UK
The charity was founded in 2009 by a small group of 30 families. Today, DSUK is a registered charity helping approximately 600 families with support, education, and research programmes, underpinned by a world-class Medical Advisory Board.
How to apply
Please submit your CV and a covering letter indicating why you are interested in applying for this role and how you meet the selection criteria.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help make the application process work for you
The closing date for applications is Tuesday, 9th June 2026. Shortlisted candidates will be invited to take part in an online (virtual) interview later in June.
Our commitment to diversity
As part of our ambitions to improve equality and diversity, we welcome applications for this role from those who identify under any of the protected characteristics under the Equality Act 2010, which include race, age, disability, gender, religion or belief, and sexual orientation.
The client requests no contact from agencies or media sales.
This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.
Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.
This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.
Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.
Responsibilities
Strategic Leadership:
Process Mapping & Optimisation:
AI & Responsible Innovation:
Stakeholder Management & Engagement:
Project & Change Management:
Qualifications, Training & Experience:
Competencies & Behavioural requirements:
Our benefits include:
The Diocese of Salisbury is a Christian community of churches, schools and chaplaincies serving one million people over 2000 square miles.
The Woodland Trust is looking for a Outreach Advisor to join our Central England Team. This 18-month fixed-term role offers an exciting opportunity to play a leading part in the successful delivery of the Woodland Trust’s MOREwoods and MOREhedges programmes. The successful postholder will provide expert advice on woodland creation across the region, helping to shape and grow a diverse portfolio of impactful projects.
A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.
The Role:
The Candidate:
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
First round interviews will take place on July 16th 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Recruitment Coordinator
We are seeking an organised, proactive and customer-focused Recruitment Coordinator to join the People Services Team.
This role is home-based but there will be a requirement to attend in person team meetings and training on a regular basis within the Preston Area.
Position: 6704 Recruitment Coordinator
Location: Remote (with regular meetings in the Preston area)
Hours: Full time, 37.5 hours per week, Monday - Friday
Contract: Permanent
Salary: £30,645.00 per annum
Closing Date: 07/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As a Recruitment Coordinator, you will play a key role in delivering a safe, efficient and compliant recruitment service across the charity. Working closely with the Recruitment Lead and Recruitment Administrator, you will coordinate recruitment activity, support safer recruitment checks, act as a key contact for the ATS and contribute to continuous improvement across recruitment processes.
Key tasks include:
About You
Ideally, you will hold a CIPD level 3 qualification and have an understanding of EDI requirements and the impact on recruitment practices. Experience using an Applicant Tracking System and other HR systems along with creating job adverts and working with job boards/advertising platforms is also beneficial.
You will need:
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
In Return…
Benefits include:
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Recruitment Assistant, Recruitment Administrator, Recruitment Admin, Recruitment Support, Recruitment Officer, HR Assistant, Personnel Assistant, People Assistant.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
The Woodland Trust is looking for an Agroforestry Woodland Advisor for the East Anglian Clayland’s. This role will assist with our priority landscape delivery within East Anglia, creating the strategy and plans to deliver the Woodland Trust objectives (protect, create, restore goals) across the East Anglian Claylands (EAC).
A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.
The Role:
The Candidate:
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
First round interviews will be conducted via Microsoft Teams on July 9th 2026.
The client requests no contact from agencies or media sales.
Salary: £94,851 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).
The role:
We are delighted to be recruiting for a visionary, mission-driven leader to join Mary’s Meals International (MMI) as Executive Director. In this new role, you will be reporting to our Board of Trustees, through our Board Chair, and working in collaboration with our President & Founder of Mary’s Meals. As Executive Director, you will provide inspirational strategic and operational leadership of MMI, ensuring delivery of its key responsibilities within the global strategic plan.
Leading with humility, clarity and courage, you will champion faithful adherence to the vision, mission and values of Mary’s Meals, as we strive to grow our global movement and reach the next child waiting for Mary’s Meals.
As Executive Director, you will:
About you:
You are an inspiring, effective and authentic leader with significant experience at executive or CEO level, in a complex organisation, ideally with an international footprint. Experience in an international non-profit, charity or social impact organisation would be advantageous, though not essential. Strong preference will be given to candidates with a deep understanding of our work gained through prior engagement with our mission.
You will also bring:
About us:
We are a global movement supported by people from all walks of life, united by one goal – that every child receives a nutritious daily meal in a place of education. As an organisation, named after Mary the mother of Jesus and shaped by Christian values, we feel that the way we do things is as important as the result and we welcome all who wish to play their part in our important work. We continue to change the lives of over 3 million children who today will receive Mary’s Meals.
We are a values-driven organisation - we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, we are fully committed to a culture of safeguarding, we are committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
We believe in the innate goodness and dignity of every person. In line with this, Mary’s Meals is an equal opportunity employer and is committed to creating an inclusive and welcoming environment. All applicants will be considered fairly and on merit, without discrimination of any kind.
We are happy for you to work remotely and flexibly, in a way that best supports your work-life balance. We have an office in Glasgow for those who would like to work from here occasionally or on a regular basis. Some travel to Glasgow, other locations across the UK and to countries where Mary’s Meals operates will be required.
Our Benefits:
Additional Information:
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates, please visit our website for more information about salaries in other locations.
To apply:
If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. Please click Apply and include your CV and a succinct covering letter, of no more than one A4 page, highlighting your motivations, suitability and outlining your participation in our mission.
Closing date for applications is Monday 22nd June 2026
Our vision is that every child receives one daily meal in their place of education.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Global Programs Project Manager (Contractor)
Overview
The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”.
Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth.
This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally.
Job Summary
Working alongside the Global Programs Team, the Project Manager is responsible for coordinating the planning and delivery of projects from concept through to execution. The role involves managing logistics, supporting stakeholder engagement, and ensuring initiatives are delivered on time and to a high standard. The postholder will manage multiple projects and deadlines simultaneously, with the ability to prioritise effectively, must thrive in a fast-paced environment, and apply creative problem-solving to deliver successful events. Remote working, with the ability to attend on-site meetings in Milton Keynes (MK19) ideally once a month.
Key Responsibilities
Project Management & Logistics
Communication & Content
Research, Reporting & Finance
Cultural Adaptation & Coordination
Occupational Requirement
The candidate must have an active Christian faith. By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life.
Experience (Essential)
Experience (Desirable but not required)
Contract Terms
Working hours and hourly rate will be agreed in advance.
Application Instructions
If you’re interested in applying, please include your CV and two references, one of which must be a current or previous employer. In addition, please provide a cover letter (no more than 1 page) detailing what interests you about the role and your suitability, along with a separate statement of faith (no more than 1 page).
Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based
(Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.)
Term: Fixed Term until 31st March 2028
Hours: 35 hours per week
About the Role
Responsibilities:
Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans.
Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework.
Complying with systems for monitoring and reporting purposes.
Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.
Research and Campaigns
Keeping up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances,
Essential Criteria
An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.
An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision.
Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.
A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels.
The ability to understand the needs of others and to empower clients to take action for themselves.
The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.
The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
The ability to work as part of a team and to respond positively to change.
Here are some examples of how we help our clients:
In Person Enquiry.
Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action.
The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors.
The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts.
Telephone Enquiry.
Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her.
The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith’s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient.
The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home.
As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full.
Requirements
Person Specification:
To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions.
You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.
OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.
4. Effective oral and written communication skills.
5. Numerate to the level required by the tasks.
6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
7. Ability and willingness to work as part of a team.
How to Apply
For more information and to apply, please click on the redirect button.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Various locations across the Liverpool area.
Some flexible hybrid working - 4 days office based, 1 day work from home.
1 Permanent and 1 Fixed term until 30th June 2027
Hours: 35 Hours per week
About the Role
Role Purpose:
Do you enjoy helping people? Are you a compassionate and people focused person?
Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?
The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.
The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.
A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.
They will work collaboratively with their team, management and external organisations.
Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
Requirements
To be appointed as a Debt Advice Caseworker, you will need to have:
1. Knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.
OR
To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.
4. Effective oral/written communication skills and be numerate to the level required by the tasks.
5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.
6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
7. IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
9. Ability and willingness to work as part of a team.
10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy
11. Ability to work across different sites within Liverpool.
12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent.
Equality and Diversity:
All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.
Responsibilities:
1. Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans.
2. Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits.
3. Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties.
4. Ensure income maximisation through the take up of appropriate welfare benefits.
5. Prepare and present cases to statutory bodies, tribunals, and courts when required.
6. Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers.
7. Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework.
8. Comply with systems for monitoring and reporting purposes.
9. Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
10. Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary.
11. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.
Research and Campaigns
1. Keep up to date with current research trends and campaign issues.
2. Participate in research and campaigns activity by providing information on client’s circumstances and acting on behalf of the client.
Essential Criteria
1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.
2. An understanding of the problems and issues associated with unmanageable debt and their implications for clients and advice service provision.
3. Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.
4. A good understanding of the skills and techniques used in interviewing clients through a range of channels including telephone, digital and face-to-face.
5. The ability to understand the needs of others and to empower clients to take action for themselves.
6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.
7. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
8. The ability to work as part of a team and to respond positively to change.
How to Apply
For more information and to apply, please click on the Redirect button.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a fantastic corporate partnerships manager to join our Income Generation team. This is a key role for the organisation, proactively leading on new business; delivering mid and high-value partnerships and maintaining a healthy and active pipeline of new prospects to support the long-term sustainability of our work. The successful candidate will develop compelling proposals and pitches to build new relationships and provide excellent stewardship for existing corporate partners. They will manage and deliver the Income Generation strategy, annual operational plan, and income forecasting and develop accurate annual budgets and forecasts, monitoring performance against plan and meeting KPIs and targets.
We are looking for an individual able to demonstrate a good track record of success in achieving and exceeding set income targets in corporate fundraising as well as devising, driving and delivering corporate fundraising plans. Excellent written and creative skills, with experience in developing relationships is crucial as is the ability to organise, prioritise, and deliver high-quality work to tight deadlines. Strong networking skills with the ability to manage high-profile relationships professionally and tactfully are essential.
You will work to forge and sustain long-term, constructive partnerships with new and existing partners that help us grow funds and achieve our charitable goals. You will:
· quickly learn and be able to articulate well our campaigns and victim service and their evidence base, our funding need, and the actions that corporates can and should take to prioritise safe and green use of roads, through funding us and supporting our campaigns
· find and unlock access to senior leads within companies not already working with us (e.g., public affairs, communications and corporate social relationship teams) as well as taking up the reins of stewarding relationships with some of the companies already working with us
· listen and understand corporates’ priorities, understanding their budgets, potential to fundraise within their teams and networks, and their safety, sustainability, policy and pr priorities; and articulate what Brake does and our need for help
· forge, together, actionable joint plans that generate funds for Brake from a company, directly or through their supply chain / customers. You will achieve six figure funding targets, by generating five figure funds from new and existing partners
· Work alongside team members in public affairs, PR, and public engagement to understand our programmes of work in campaigns and seek the engagement of new and existing corporate supporters in those programmes, for example through participation and sponsorship
· Be responsible for developing your own pipeline of leads and accurately forecasting income you will fundraise from this pipeline and listing partnership activities that will be delivered
· Operate within Brake’s Ethical Partnership Policy and other policies, which enables us to sustain our charity values and work alongside corporations safely.
· Be a team player and able to step up to the plate and speak up for the charity, for example giving speeches or undertaking interviews on the charity’s behalf.
Have a look at our comprehensive job description
If writing a cover letter isn't your thing, why not send us a short video telling us why you think you'd be a great fit for our team.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Build Capacity. Innovate Practice. Create Delivery Systems.
We are seeking an engaging and collaborative lead to design and deliver a sector-leading national capacity building programme while supporting the development of regional/ place-based ecosystems able to advance and grow equality impact investing.
You will work directly with investors and grant makers to embed EII in strategy, policy and practice and help pioneer a new generation of collaborative place-based initiatives that connect frontline equality organisations needs and ideas with investors and philanthropists.
Key to this role will be both generating, and capturing, cutting edge ideas and practical approaches, ensuring different parts of the equality impact investing movement share, and benefit from, others learning.
You will be skilled in training, facilitation and capability building, with the ability to translate systems thinking into practical guidance others can use. Excellent relationship-building skills, the ability to co-create and co-deliver with a wide range of stakeholders, and an understanding of equality and social justice will be essential.
EIIP believes that tackling inequality requires transforming how capital flows through society. We are now entering a critical phase of growth, with a focus on delivering systemic change at scale.
That means changing not only where money goes, but also who shapes decisions, whose voices are heard and what outcomes are prioritised. You will play a central role in building the capacity of investors and grant givers – and creating delivery systems to effect this change.
We work with people and organisations who fund and shape investment in communities and civil society, supporting funding practice
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise well-being. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time.
About the role
We’re looking for a Head of Research & Evidence to join our ambitious Research, Learning & Systems Change Team.
Young Lives vs Cancer has a strong and growing commitment to changing the system for children and young people with cancer, and their loved ones. Our North Star vision and Time is Now Strategy focus on influencing how the wider system works – from services and policy to practice on the ground – so that families get the support they need.
The Head of Research and Evidence sits in the Research, Learning & Systems Change team, within our Innovation, Policy & Systems Change Directorate. The role is responsible for ensuring our work is grounded in strong, credible and useful evidence, and that learning is actively used to shape decisions, practice and change across the system.
This is a leadership role within a small but ambitious team. You will set direction and provide thought leadership, but you will also be hands on – designing, commissioning, managing and using research alongside colleagues and partners.
Building trusted relationships and using evidence to influence thinking and action are central. You will work with colleagues, children and young people, families, and partner organisations (such as the North Star Cancer Collective) to learn, strengthen credibility and create change.
This role is subject to a Criminal Record Check. In the event of a successful application, a Basic Criminal Record Check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. You’ll work as part of a strong internal team, collaborating closely with colleagues across the organisation and with key external partners to generate, use and apply evidence that supports learning, influence and system change. Here are some of the main things you’ll be doing, but you’ll find more details in the job description and pack:
You’ll be setting the direction for research and learning, leading a clear and purposeful research programme focused on the psychosocial experiences of children and young people with cancer. You’ll ensure research is high‑quality, ethical and impactful, including commissioning work with partners and contributing to research funding bids.
You’ll be understanding needs and experiences to grow a strong, credible evidence base, building and using robust evidence on need, inequality, impact and progress to inform strategy, services, policy and system change. You’ll ensure children, young people and families meaningfully shape research and that insight is shared in clear, practical ways.
You’ll be providing system insight and leadership, analysing how the system works, identifying trends and pressures, and using evidence to guide where change is most needed. You’ll build trusted relationships across the voluntary sector, NHS and research community, sharing learning and strengthening our credibility and influence.
You’ll be turning learning into action and influence, helping teams apply research to real‑world practice and supporting testing, learning and improvement over time. You’ll put feedback and learning loops in place and assess how research‑informed change is affecting practice and outcomes.
What do I need?
Diverse perspectives and unique skill sets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
Experience leading and delivering research, including setting direction, choosing methods, commissioning or carrying out research, analysing data, and ensuring high quality and ethical practice.
Strong research and analytical skills, with confidence working with both qualitative and quantitative data and evidence, and turning insight into practical action.
Experience using evidence to support change, such as shaping strategy, influencing policy, improving services or supporting system change.
Experience working across organisations, building trusted relationships with colleagues, partners, and where appropriate, children, young people and families.
Ability to communicate complex research clearly and accessibly to different audiences, in writing and in conversation.
A collaborative way of working, with strong people skills, curiosity and a learning mindset, and a clear commitment to equity, inclusion and anti‑oppressive practice.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To hear more about this role, please sign up to one of our informal drop in sessions taking place at 12:30pm on Tuesday 26th May and 17:30pm on Monday 01st June.
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