Community Marketing Officer Jobs
About us
Crisis is the national charity for homeless people, working side by side with thousands of people each year as they find ways out of homelessness. We know that homelessness is not inevitable; we know that together we can end it.
This year, we will begin our new ten-year strategy to end homelessness. Key to our mission is thinking differently and more ambitiously about how we engage with corporate partners and the commercial sector and how we can generate more support for our cause across England, Scotland, and Wales.
Location: Based in our London office (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy)
About the role
As we embark on a new ten-year strategy, this is a unique opportunity to lead the development of a radical and ambitious approach to partnerships with businesses, building on the successful partnerships we have with Lloyds Banking Group, Specsavers, Taylor Wimpey, Berkeley Homes and many more.
This pivotal role will lead the development of a corporate and commercial engagement strategy across Crisis, growing and deepening our portfolio of corporate partners, broadening their support for our organisation and our cause, and inspiring them to act within their businesses. The role also involves leading the continued development of our fundraising and partnerships outside of London, creating a national support network to end homelessness.
While the role is directly responsible for strategic and corporate partnerships, the post holder will lead across the charity, ensuring a joined-up approach across retail, service delivery (including Crisis at Christmas), brand partnerships, venture philanthropy, investments, and innovation.
The role also involves membership of the Brand, Marketing & Fundraising senior team and the organisation’s Senior Leadership Group, where it plays an important organisation-wide leadership role. Additional investment has recently been made in the team, and senior leadership and the Board have committed to supporting its success.
About you
We’re seeking someone with significant experience developing relationships with the corporate/commercial sector and a successful track record in organisations comparable in scale and complexity to Crisis. You will be ambitious, with a strong understanding of our challenges and how to make the most of opportunities to create new relationships with partners and think differently about what it means for a business to support a charity and social cause.
We’re looking for someone who…
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Has cross-organisational leadership skills and the ability to represent the organisation to the corporate/commercial sector externally.
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Has secured and developed significant corporate partnerships.
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Has developed and executed organisational income generation strategies, including supporting and influencing areas outside of direct line management responsibility.
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Can think creatively about partnerships, leveraging the unique opportunities that Crisis has.
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Can develop a national income and engagement strategy appropriate to our work in English regions, Scotland, and Wales.
We believe diversity is a strength, and we aim to ensure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Wednesday 3 July 2024 (at 23:59)
Stakeholder panel interview made up of Crisis staff and members to be held on Thursday 11 July via Microsoft Teams.
Main panel interview with three Exec Directors to be held on Monday 15 July in person in London exact location TBC.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Director of Fundraising and Engagement
Reports to: CEO
Location: East Molesey office, this is a hybrid work model between remote and office (minimum of twice a week)
Hours: 4-5 days a week
Salary: £55,000 – £63,000 (FTE) dependent on experience
The Director of Fundraising and Engagement plays a crucial part in helping us achieve our vision that no family whose child has cancer, or a life-challenging condition should have to cope alone. With an ambitious fundraising aim over the next 3 years, you will be leading a dedicated Fundraising and Engagement team to generate in excess of £1.2million income annually.
As a vital part of the Senior Management Team, you will report directly to the CEO. Your role involves leading the Fundraising and Engagement team, where you will develop and implement innovative fundraising and engagement ideas along with bringing a high level of enthusiasm. As a hands-on and creative fundraiser, your pivotal responsibility is to ensure Momentum’s income sustainability while fostering personal growth and development for our team members.
Role overview
§ Working with the team collaboratively, responsible for leading the implementation of the fundraising and engagement strategy, which seeks to build and improve existing income streams, accelerate the growth in under optimised and emerging income streams and invest in growth opportunities.
§ Build and maintain a portfolio of high value fundraising streams including legacy giving, major donors along with developing new strategy and approach for individual giving.
§ Develop and deliver Momentum’s annual income strategy to secure in excess of £1.2 million increasing to £1.5 million over the next 3 years.
§ Provide exemplary stewardship of our supporters, focussing on retention and development of supporter journeys.
§ Create opportunities to grow our unrestricted income and support our 3-year strategic plan.
§ Personally manage key trust, corporate and supporter relationships alongside CEO.
§ Responsible for managing, recruiting and leading our incredible fundraising and engagement team to achieve their individual targets
o Line management of key team members includes:
§ Head of Community Fundraising
§ Corporate Fundraising Manager
§ Trusts and Grants Manager
§ Challenge Events Consultant
§ Marketing Manager
§ Track progress towards income and engagement targets, adopting an agile approach to manage risk and directing the team’s efforts to optimise return on investment.
§ Create impactful fundraising and engagement initiatives across all revenue channels, pinpointing key focus areas to enhance the income generation portfolio. Continuously assess and adapt plans and strategies.
§ Monitor the impact of our engagement outputs.
§ Translate budgets and plans into inspiring cases for support.
§ Ensure team budgets are managed effectively.
§ Ensure all targets relevant to your role, within the strategic and operational plan, are met.
§ Be an active member of the leadership team, contributing to the overall strategic and operational plan of the charity.
§ Prepare board reports and attend meetings as required.
§ Optimise volunteer involvement across all fundraising activities and oversee relationships with Ambassadors and other prominent supporters as needed.
§ Guardian of Momentum’s brand, marketing and communications, along with playing a vital role in upholding our reputation.
§ Ensure Momentum complies with all statutory and best practice requirements of Health and Safety for all fundraising and engagement activities.
§ Responsible for maintaining compliance in line with relevant regulatory and best practice requirements, including Fundraising Code of Conduct, Data Protection and GDPR, Gift Aid, and Gambling Commission.
§ Act as a professional representative of the charity.
§ Undertake training as required for your role.
§ Other reasonable requests in line with requirements of the role.
Offer will be subject to an Enhanced Disclosure & Barring Service (DBS) check prior to employment start date. All staff have a responsibility to safeguard and promote the welfare of children and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Person specification
Essential
§ Extensive charity experience at senior level in fundraising
§ Experience of developing and delivering fundraising and engagement strategies and plans.
§ Proven experience in budgeting and monitoring performance.
§ Track record of growing and sustaining income for organisations with budgets more than £1million.
§ Extensive experience of leadership and line management of teams.
§ Excellent track record of setting and meeting income targets.
§ Expert knowledge of fundraising law, standards and best practice.
§ Excellent communication and interpersonal skills with the ability to promote the charity to a range of audiences.
§ Ability to motivate and lead a team of fundraising professionals: building positive relationships, developing clear objectives and providing strategic leadership and support
§ Good project management skills with the ability to oversee multiple projects both small and large as well as established work streams.
§ Excellent organisational and time management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines
§ Work in collaboration across departments and as part of a cross functional team
§ High level of competence in use of IT including Microsoft Office packages and databases, ideally with Salesforce database experience.
§ Financially astute with experience of setting and managing budgets
Desirable
§ Institute of Fundraising member with Certificate in Fundraising
§ Recent experience of leading multi-disciplinary teams.
§ Event management experience.
§ Flexibility to work some evenings/weekends in line with needs.
Director of Research (Maternity Cover)
The My Name’5 Doddie Foundation has a single, clear vision: a world free of Motor Neuron Disease (MND). In the relentless pursuit of this goal, we are committed to funding research projects to accelerate the development of meaningful treatments, focusing on the projects that are most likely to impact people with MND positively.
The Director of Research is a key position in the organisation that leads our research activities, managing a small team as we invest in a prioritised and focused research portfolio. Working alongside the CEO and senior leadership team, you will be responsible for overseeing a research strategy that fits seamlessly with the Foundation’s vision, ensuring we have the expertise and resources required to support our programme and initiatives.
As someone with experience working in a scientific research role, you will have the ability to interpret, analyse and utilise research findings and developments, with a deep understanding of the drug discovery and development landscape. You will be someone who constantly seeks out new research approaches, methodologies and funding models, ensuring that the Foundation remains at the forefront with its innovative practices. Knowledge of the research grants system is essential; we’re looking for someone who can hit the ground running. You will care about the impact of our work, developing an excellent understanding of the MND field and placing those living with MND at the heart of every decision you make, while ensuring all funded projects continue to meet our goals and financial requirements.
Strong communication skills are central to this role. The successful candidate will be comfortable demonstrating our expertise and position in the MND community and communicating developments, insights and critical milestones both internally and externally. Influencing and relationship building will come naturally to you, and you’ll be the kind of person who can work with diverse personalities from a wide variety of professional backgrounds. Playing a key role in championing the Foundation, you will also lead the ambitions of the organisation. Your contribution will be integral to our success.
If you’re proactive, organised and highly motivated to make a material difference for those living with MND, then we would love to hear from you. Come and be part of the cure – no job could be more rewarding.
The client requests no contact from agencies or media sales.
Global Digital Fundraising and Engagement Officer
Location: Manchester
Starting salary for this position is £27,360 per annum (plus contributory pension)
About MAG:
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
About the role:
As part of the Global Fundraising Team, the Digital Fundraising and Engagement Officer will support the delivery of MAG’s digital fundraising, campaigns and engagement activity to drive online action and engagement with target audiences. You will help develop compelling calls to action which have the power to mobilise support, help grow our digital channels and grow and establish audiences. This is an opportunity to work in a growing and high priority area at MAG with the ability to make a real impact on our digital engagement within the entire Global Fundraising Team.
This is a great time to be joining MAG as we unveil a new five-year organisational strategy and an ambitious fundraising strategy to transform our income across the UK, US and globally. We are looking for a motivated individual who is inspired to raise vital funds and create a fantastic supporter experience for our donors in the UK and US.
About you:
We are looking for an exceptional Digital Fundraising and Engagement Officer to join our dynamic and successful Fundraising team, supporting the delivery of MAG’s digital fundraising, campaigns and engagement activity to drive online action and engagement with target audiences. You will work with our Digital Fundraising and Engagement Manager to create and deliver compelling campaigns and propositions which have the power to mobilise support, help grow our digital channels and grow and establish audiences. This is an excellent opportunity to work in a growing and high priority area at MAG with the ability to make a real impact on our digital engagement.
You will be an excellent communicator and proactive with the experience of creating marketing content, running digital campaigns, and raising income through digital channel that expand our reach, impact and income. You will be self-motivated, creative and have the ability to manage and produce digital content which is instantly engaging and has both an emotional and intellectual punch while using the latest trends and developments in social media to engage with audiences.
You will be expected to work across our fundraising team, helping to develop and strengthen digital engagement across all relevant online platforms. This will require excellent stakeholder engagement skills with the ability to develop strong working relationships with colleagues throughout the organisation.
Further information and how to apply:
For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 23rd June 2024.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
The client requests no contact from agencies or media sales.
As the Institute’s Fundraising Manager you will play a pivotal role in securing the financial resources necessary to support the Institute’s strategic initiatives and operations, as well as maintaining the relationships and communities that drive long term funding. Working closely with the Institute’s Executive Leadership and board, you will be responsible for executing a comprehensive fundraising strategy from mixed funding sources – government, philanthropic and corporate - engaging with funders, and building lasting relationships with stakeholders to maximise funding opportunities.
Alongside being active in direct engagement with funders, you will lead on the underlying processes and systems that drive successful fundraising, creating and maintaining rigorous process management, record-keeping and CRM use, funder research and meeting preparation, and supporting the senior team in creating relationships that last. You will work to make the best of the Institute’s varied and committed networks and ensure that the communities around the Institute are engaged in our work, and excited to contribute.
Harnessing the Institute’s powerful networks across mainstream financial services impact investing, social investment, philanthropy and government you will be a key figure in securing the resourcing that underpins a dynamic new chapter of the Institute’s five-year strategy.
Key responsibilities & skills development opportunities:
Fundraising Strategy and Implementation
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Implement a robust fundraising strategy aligned with the Institute's mission and goals.
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Create and manage annual fundraising plans with clear targets and KPIs.
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Identify and outreach to potential funding sources, including foundations, corporations and government.
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Enable and support senior leadership, board and wider team to engage with potential funders, setting them up for success.
Donor Engagement and Relationship Management
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Cultivate and maintain relationships with existing donors, ensuring they are engaged and informed about the impact of their contributions.
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Identify and approach new potential donors, providing compelling cases for support.
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Working closely with our events capability organise and manage donor events, meetings, and communications.
Proposal Development and Grant Management
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Lead the development of high-quality proposals and grant applications working closely with leadership and programme colleagues.
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Monitor and report on the progress of fundraising, providing regular updates to senior management and the board.
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Monitor and report on the progress of grants, working with project managers and leadership to ensure grant deliverables are achieved on time
Collaboration and Team Leadership
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Work closely with the Executive Director, and team members across the organisation to align fundraising efforts with strategic and programmatic priorities.
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Coordinate with the communications and events team to develop engaging materials and events to support fundraising efforts.
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Be supportive of creating a collaborative and inclusive working environment, supporting key Institute-wide commitments on DEI.
Data Management and Reporting
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Maintain accurate and up-to-date records of fundraising activities, donor interactions, and financial contributions.
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Prepare detailed reports on fundraising performance, donor engagement, and financial targets.
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Maintain CRM systems to be up to date, and utilize systems to manage donor information and track fundraising metrics.
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Ensure that the Institute complies with laws, regulations and best practice relating to fundraising including, but not limited to, those specified by the Fundraising Regulator in its Code of Conduct and GDPR.
Essential Qualifications and Experience:
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Proven experience in fundraising preferably within the non-profit sector.
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Interest and enthusiasm for the impact investing sector.
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Excellent written and verbal communication skills, with the ability to craft persuasive proposals and presentations.
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Strong interpersonal skills, with the ability to build and maintain relationships with a wide range of stakeholders.
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Proficiency in using CRM systems.
Desirable Skills and Attributes:
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Experience in securing large multi-year grants.
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Demonstrated success in securing significant funding from diverse sources.
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Strong understanding of the impact investing landscape and its funding dynamics.
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Undergraduate degree in a relevant field (e.g., business, finance, communications).
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Communications, marketing and events experience.
Personal Attributes:
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Commitment to the mission and values of the Impact Investing Institute.
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Strategic thinker with a proactive and results-oriented approach.
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Entrepreneurial self-starter who can take the initiative and “own” a project from start to finish.
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High level of integrity, professionalism, and discretion.
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Strong organisational skills with the ability to manage multiple priorities.
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Excellent written and verbal communication skills in English.
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Highly proactive and a strong team player and relationship manager, able to galvanise collaboration internally and externally.
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Excellent inter-personal and relationship-building skills: comfortable and adept working with senior stakeholders.
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Committed to the belief that finance can be a force for positive change in society and that mainstream financial institutions have the opportunity to generate positive social impact.
The client requests no contact from agencies or media sales.
Assistant Schools Officer (Organisation and Estates)
Canterbury, Kent
£29,767 pa plus excellent benefits
35 hours per week
3 year fixed-term contract with possibility of extension
The Assistant Schools Officer (Organisation and Estates) is a crucial role at the Diocese, as you will act as the first point of contact from church schools, site trustees, our consultants and other professional advisers regarding school estates and buildings, site ownership and educational endowments.
Reporting to the Schools Officer and working within the Children, Young People and Education department, you will support the Board’s statutory responsibilities in promoting education across the Diocese; particularly in advising school leaders and governors in relation to school organisation and the use or development of land and buildings.
As Assistant Schools Officer, you will provide support by monitoring projects relating to school estates (building developments, maintenance and repairs) and make proactive enquiries and interventions to sustain progress against recorded timescales.
You will also take responsibility for managing the schools’ Devolved Formula Capital (DFC) grant held by the Diocese; guiding schools in interpreting definitions regarding suitable DFC projects, liaising with schools regarding available funding and helping schools to prioritise projects/the application of funds effectively for estate management.
A crucial part of our strategy is to assess the environmental impact of the Diocese’s church schools, planning for and supporting schools to advance decarbonisation and energy efficiency projects. As Assistant Schools Officer you will regularly update and signpost church schools to banks of practical materials and resources for decarbonisation campaigns, toolkits and projects, building case studies of best practice.
With relevant professional experience in an education, administrative, property or project support context, you should be capable of supporting projects and have the ability to apply understanding to tasks. Able to summarise complex information clearly, you should be able to explain the progress of projects to those with no specialist understanding.
Forward thinking, adaptable and responsive to a varied work programme, you should have excellent interpersonal and communication skills and have evidence of recent study, training or development and a willingness to learn new knowledge and technical skills.
It is essential for you to be supportive of the vision of the CYPE team and to be sympathetic to the contribution of Church of England schools to Christian mission.
An understanding and awareness of Church of England structures and knowledge of the current educational landscape within the context of church schools, along with experience of budget management or monitoring financial reports would be desirable.
The ability to travel and a willingness to attend occasional evening and weekend meetings and events is essential.
This post is subject to an enhanced DBS Check.
Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context.
At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.
Closing date: 24 June 2024.
Using Anonymous Recruitment
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£41,200 (pro-rata) + 6% pension contribution
21-35 hours per week
We're looking for a passionate and experienced Fundraising Manager to lead our fundraising strategy. You will work closely with our CEO and Fundraising Officer to raise funds from a range of sources to support our work with refugees, asylum seekers and migrants. You will also ensure that LRMN has positive relationships with funders and line manager the Fundraising Officer.
For more information, please refer to the job pack. To apply, please submit your CV and answers to the screening questions on Charity Job.
Deadline: 9am 24th June 2024
Interviews: Week commencing 1st July 2024
The client requests no contact from agencies or media sales.
We have a rare opportunity to join our team in a key strategic and operational role as Programme Manager. Working as part of a Collaborative, Responsive, Enterprising, Playful and Reflective team (Our Values!), you will lead and develop our projects and programmes with young people and adults for the South London communities we serve.
We believe that music and media, delivered in a socially and culturally relevant way, have the power to positively change and shape people’s lives. Our purpose-built 3-story base in Brixton houses recording studios, a band rehearsal space, a production suite with top industry standard tech and software. Our work takes place mainly onsite with some community-based work in hospitals or at events.
This opportunity comes at a really exciting time for Raw Material. We are soon returning to our own building which by the end of 2024 will be refurbished via a £1.1m capital fundraising campaign to improve our operational capabilities and develop income generation opportunities and new facilities for the community, with a coworking offer and an increased hires and events programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
We are an award-wining and fast-growing local charity with an established reputation for making a real difference in the lives of people who have a learning disability and/or autism. Rooted in our local community we provide services and opportunities for our neurodiverse clients, including a wide range of creative workshops, learning and skills development courses and community projects through to employment support, work experience and job progression. We are proud to have won a Yorkshire and Humberside Social Enterprise Award with the judges comenting that we are "...a small but mighty organisation with so much passion and enthusiasm to make a real difference for their community”.
Our aim is to enable and empower our clients to develop their confidence, skills, independence, talents, health and inclusion –assisting them to lead the best quality, most fulfilled lives they can. Our services are in demand so we are now looking for an Assistant Manager who can help ensure we have the highest standards of service management, quality and delivery as we grow.
The role
This is an exciting opportunity to join the Outside the Box management team in a role that will combine planning, development, operational management and resource, staff and volunteer management. Working closely with our tutors, support workers, job coaches, volunteers and clients, the role is a varied one that spans recruitment, client support, quality assurance, content/curriculum development, team management, monitoring and evaluation, marketing and much more. As a relatively small charity with dynamic and person-centred services, the role requires balancing practical tasks with management and forward planning. Whilst every day may be different, helping to oversee and support the high performance and continuous improvement of our client services is at the core of the role.
About you
You may have a background in post-16 education, training or employment support or experience in delivering and developing 'day' services for adults with a learning disability. You will certainly have a passion for our work, strong people management skills and a proven commitment to best quality and continuous improvement. The ability to adapt and embrace a changing, innovative environment and to model and support person-centred, impactful support for our client community are key.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
· Are you looking for role in fundraising that will give you exposure to the full range of fundraising activities?
· Would like to be part of ambitious, creative, and dynamic team?
· Would you like to raise funds for an award-winning charity which supports refugees and asylum seekers?
The Bike Project is looking for a new Fundraising Executive to join our team. This role supports all of our fundraising activity so will give the post holder exposure to all areas of fundraising from Major Doors to Corporate Partnerships, Events and Fundraising Appeals. Alongside this the role will manage the relationships and support given to our Community Fundraisers and our participants in London to Brighton and Ride 100 events.
We are looking for someone who is passionate about raising money to fund the work of The Bike Project. You will need to have strong interpersonal skills and the ability to manage multiple tasks/projects. The role holder will need to have experience working in customer service and be confident using digital platforms and apps to enhance working practices. Although desirable, fundraising experience is not essential as training will be provided.
Being a small charity, we work in an agile manner which allows for creative ideas to flourish and new ideas to be implemented quickly. We hold donation sessions weekly out of our London and Birmingham workshops, so there is opportunity to see the impact of your work first hand.
As a team member at the Bike Project you’ll enjoy a fantastic benefits package, including extended family leave, a standard holiday allowance starting at 25 days and increasing with each year of service, access to the Reward Hub, and an Employee Assistance Program.
We particularly encourage applications from disabled, and global majority candidates, and those who have personal experience of being a refugee or the asylum system.
Closing date: Thursday 20 June at 11:30pm. Interviews scheduled for Wendesday 26 of June.
To apply
Please apply via Charity Job website with a C.V and cover letter which highlights:
· Why you would like to raise funds for The Bike Project
· Highlight your skills, experience, and knowledge which you think would make you a good candidate, ensuring you cover the points of the person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title: Operations Manager
Reporting To: Operations Director
Salary:£35,000 - £38,000 per annum ( based on Experience)
Seniority Level: Management
Location: On-site in Tooting Broadway, London
Contract:Full-time, 12-months fixed term, with potential to make permanent
POSITION SUMMARY
Business Launchpad wishes to hire a highly organised, process-driven individual to oversee operations for its Tooting Works business centre.
As a key member of the Tooting Works team, the Operations Manager oversees the renting of our office units, tenant relations, and building maintenance and management, among other things. The post holder ensures the centre is run to a high standard, including excellent customer service, compliance with all current building and health and safety legislation, a high occupancy level and operation within budget.
The Operations Manager line manages four team members, making up the lettings team and the maintenance team, and works closely with other teams, including marketing, finance and the delivery team for the Business Launchpad charity.
About Us
Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own businesses.
ROLE & RESPONSIBILITIES
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained and running smoothly, and that the lettings process is compliant and well-managed.
- Implement and monitor operational policies and procedures to improve efficiency and service quality, including opportunities to digitise procedures and services.
- Manage building improvement and repair projects in collaboration with the maintenance team and the operations director.
- Ensure compliance with health and safety regulations and manage risk assessments.
- Identify, anticipate and address problems and opportunities for the business centre in collaboration with senior management.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher.
- At least 2 years’ experience in operations work.
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software, or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
About Rewards
- 25 days’ annual leave plus bank holidays
- Personal annual training budget
- Employee assistance programme including counselling
- Regular team socials throughout the year
- Generous sick pay allowance following probation
- General eye test
- Well-being day ( 1 day per year)
- Volunteer day ( 1 day per year)
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Pre-employment Checks
Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check
- Receipt of two satisfactory references
- Proof of eligibility to work in the UK.
Please email your CV with a cover letter stating why you are interested in this role.
Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Equal Opportunities Statement
We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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About The Textile Institute
The Textile Institute is the professional body for people and organisations working in the textile, clothing, footwear, and associated industries worldwide. For more than 110 years, the Institute has been bringing together professionals from all over the world for the exchange of ideas, and a social community promoting friendship among members. It is an international organisation governed by a Council representing members globally.
The Textile Institute is run democratically by and for its members all over the world by, the Trustees of the Institute, and representatives from Sections, Special Interest Groups and internal Standing Committees.
As a registered Charity with a Royal Charter the role of the Institute is to advance the general interests of the textile industry worldwide, more particularly in relation to the acquisition and application of knowledge for the benefit of mankind.
The role ia primarily offfice based at the Institutes international headquarters (TIIHQ) in the city centre of Manchester.
The Role
The Senior Administrator is a pivotal role within the organisation, responsible for overseeing and coordinating administrative functions to ensure smooth and efficient operations at TIIHQ.
This position requires a highly organised individual with excellent communication skills and the ability to manage multiple tasks simultaneously. Administrating for key departments including but not limited to Governance, Professional Qualifications, Publications, Information Services and Medals and Awards.
The Senior Administrator will work to streamline processes, optimise workflow, and implement administrative policies. This position offers an opportunity for a highly motivated individual to contribute to the success and growth of the organisation through effective administration whilst supporting the overall goals and objectives of the organisation.
Reporting directly to the CEO and working with members of the organisation from around the world, this is an exciting time and opportunity to join TIIHQ and work with a small and dynamic team with an international reach.
Key responsibilities include:
- The Senior Administrator to the CEO is to provide efficient and effective support, managing accurately the diary, travel and internal and external meeting arrangements as well as professional and confidential business administration for the CEO.
- Responsible for keeping accurate records in relation to Council members and matters including the administration of official papers to support the effective operation of the organisation.
- Deal with incoming correspondence and enquiries with discretion and courtesy and produce confidential letters, reports, general documentation, electronic presentations, and review documentation as required.
- Lead the administrative support to ensure the smooth running of prescribed Institute services and activities as well as front-line response.
- Serve as the primary point of contact for TIIHQ facilities, including coordinating service agreements, maintenance requests, and vendor relationships.
- Acting as Secretary to prescribed Committees the Senior Administrator will liaise with the Chairs of those committees to set meeting dates, ensure that all documentation is provided to committee members in a timely fashion, arrange and be present at meetings to provide support and take the minutes of the meeting.
- To organise and administrate internal and external working group meetings and projects as required.
- Maintain and develop filing systems, operational procedures and technological solutions for the secure retention of information.
- Process and maintain accurate records using spreadsheets, various databases and software systems, and provide statistical information and reports as necessary.
- Responsible for accurate and up to date departmental web pages, listing key meeting dates, promotional information and any information relevant to the general public.
- Responsible for collating and sending information for email marketing campaigns as well as promotional literature for prescribed departments.
- Initiate reports and documents of a confidential nature and other matters which require a significant degree of discretion to be exercised, including those of a budgetary nature.
- Assisting in the development of departmental budgets and monitoring income and expenditure throughout the year.
- Work on own initiative to meet competing demands and to resolve problems.
- This role detail is a guide to the work you will be required to undertake. It may be changed from time to time to meet changing circumstances.
- Work positively and creatively to support the organisation, particularly during busy workloads when flexibility in working hours may be required.
Inteviews will take place in July 2024 and successful candidates will be contacted after the closing date.
Our mission is to promote professionalism in all areas associated with the textile industries worldwide.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about working for a strong cause? Are you a confident communicator with great attention to detail? Are you a meticulous planner with excellent organisational skills? Are you an excellent relationship builder? If so, we’d love to hear from you.
We’re seeking a talented and cause-driven Education project co-ordinator to join our dynamic team, working to achieve our vision of safe and healthy streets. You will inspire, inform and engage educators and communities across the UK to fight alongside us to stop the world’s biggest killer of children and young people – road crashes – and enable people to cycle and walk without fear of traffic. Your work will inspire people to learn more, unite and achieve the solutions needed to save lives and the planet.
Brake is the national charity tackling the daily, horrific carnage of deaths, injuries, and air pollution on roads. Traffic is the biggest killer of young people worldwide, poisoning our lungs and contributing hugely to the climate emergency. Brake’s vision is that people get around in safe and healthy ways. Our values require us to be evidence-based, aim high, and work collaboratively.
We have a 29-year reputation for shouting out for positive change, advising government, encouraging action in communities, and delivering the UK’s National Road Victim Service for bereaved and injured families.
We work with schools and families, communities and companies to champion the cause of road safety and raise awareness of key road safety issues. Brake is committed to delivering education programmes to improve knowledge, develop and enhance skills, and shift attitudes towards road safety and active travel.
Who you are:
An experienced and ambitious project and programme officer looking for a new challenge engaging with the education sector on the crucial issue of road safety.
Key Responsibilities:
- Full-scale project management from planning to execution and reporting.
- Assess and recommend new projects or changes to existing ones.
- Identify, assess, and mitigate project risks.
- Build relationships with key stakeholders to ensure effective information flow.
- Utilize project management frameworks (Waterfall, Agile) for marketing strategy, audience segmentation, and CRM.
- Manage project data using our internal software and CRM database.
Who You Are:
- A project management professional with a relevant qualification or equivalent experience.
- Proven experience (3+ years) in project planning, execution, and budget management.
- Skilled in managing large, complex projects involving multiple teams.
- Excellent at meeting deadlines, prioritizing tasks, and adapting to changing needs.
- Strong communicator with the ability to influence and collaborate effectively.
- Detail-oriented with excellent organizational and IT skills.
- Resilient, solution-focused, and driven to make a positive impact.
About the team and how we work
- Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We do not want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
- Employees are subject to driver licence checks. Please note we do not accept applications from serious traffic offenders due to the nature of our work. Applicants will be asked to disclose any unspent points at interview.
To apply
Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role by Tuesday 5th July at 5pm.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Role Title: Supporter Communications Specialist
Salary: Band C-£35,747
Location: Chard, Somerset, UK - Hybrid
Tenure: Fixed Term (Until the end of February 2025)
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Are you able to select and use stories and images to meet the needs of multiple audiences such as supporters line with AAUKs values of sharing power?
Can you create compelling copy for various fundraising and marketing materials, both offline and digital?
Could you collaborate with other teams to share information and deliver an integrated supporter journey?
Then we'd love to hear from you!
ActionAid UK is seeking a passionate and dedicated Supporter Communications Specialist to join our dynamic and values-driven team. This is a unique opportunity to be part of an organisation committed to working for the rights of women and girls, with a strong focus on feminist principles, safeguarding, and becoming an anti-racist decolonised INGO.
In this role, you will be responsible for creating and managing content. You must have a willingness to travel internationally and be able to handle complex relationships and drive change within your role. You will play a crucial role in monitoring and assessing the performance of our overseas programs in relation to report content, child messages, and other supporter communications. Your expertise in Direct Marketing programs, particularly Child Sponsorship, will be utilized to develop innovative direct marketing programmes, internal skills and awareness of this key organisational product. You will also have the opportunity to showcase the impact of our work through internal communications, such as staff briefings.
In this role, you will also have the chance to work with a wide range of channels and activities, including digital, mail, and telephone, to create supporter-focused communications that create an emotional connection with our supporters. You will use your deep knowledge and expertise to assess and select content that best represents AAUK and our development achievements. Additionally, you will be responsible for creating compelling and high-quality final copy for our Child Sponsorship, Next Step, and Regular Giving programs.
Key Responsibilities:
- Select and use stories and images to meet the needs of supporters and supporter journeys
- Create compelling copy for various fundraising and marketing materials, both offline and digital
- Continually improve your digital skills and knowledge within the working environment
- Manage supporter feedback journeys and make decisions about audience-appropriate content
- Plan and manage workload timelines to meet deadlines and KPIs
- Develop appropriate communications to support emergencies
- Collaborate with other teams to share information and deliver an integrated supporter journey
Key Requirements:
- Experience in creating offline and digital materials for fundraising and marketing
- Strong project management skills and ability to work under pressure and on your own initiative
- Excellent copywriting and proofreading skills
- Ability to communicate diplomatically and negotiate effectively
- Experience working with diverse stakeholders
- Strong interpersonal skills and ability
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
We Are Survivors are looking for a Service Manager to come and join its Community Services Team to cover Maternity Leave.
The organisation has an ambitious strategy to ensure that #NoMaleSurvivorsIsLeftBehind and is looking for a special member of staff to help us achieve this, on a temporary basis to cover Maternity Leave.
You will help us to provide key services across Greater Manchester. The Community Team is made of therapists and Community Development Workers to support men and boys to access the services they need.
In return for your time, experience, and commitment to the organisation, you will receive.
- A competitive salary.
- Annual leave package with incremental rises plus bank holidays.
- Company sick pay.
- Birthday annual leave.
- Monthly clinical supervision.
- Pension contribution.
- A range of discount and benefit programmes.
The client requests no contact from agencies or media sales.