Customer relationship manager jobs

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.

We are now seeking an Training & Prevention Officer to join our Training & Prevention team at this pivotal time. This opportunity is available as permanent position.

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

About the Role
Using your facilitation and relationship-building skills, you’ll help embed consent education, challenge harmful attitudes, and raise awareness in businesses, schools and communities across London. This is a rare opportunity to hone your training craft and deliver something vital, urgent and right at the heart of today’s conversation around gender, power and safety. Join us to flip the script on sexual violence.

What You'll Do
You will play a vital role in expanding Rape Crisis South London’s prevention, awareness-raising, and income-generating activities within the Fundraising & Communications team. You will deliver trauma-informed training, workshops, and briefings – rooted in our decade’s long specialist experience — to challenge myths, break the silence around sexual violence, and embed supportive cultures across partner organisations. You will build sustainable partnerships, especially with corporate businesses, not-for-profit agencies, schools, universities and youth settings, that both deepen our impact and help grow our income through funded training and prevention programmes. In doing so, you’ll ensure prevention and awareness remains central to our mission, while enabling our organisation to scale services and income in a way that upholds the highest training standards.

About You

• Excellent presentation and group facilitation skills 
• Ability to engage and interact with corporate professionals, as well as young people, to challenge attitudes and behaviour to reduce violence against women and girls and support gender equality 
• Excellent verbal and written communication skills 
• Adaptability and flexibility to effectively deliver compelling training whether to corporations, schools, charities or community groups 
• Ability to communicate effectively and sensitively on difficult subjects and confident to confront distressing issues 
• Demonstrable ability to show empathy, actively listen, and respond sensitively and appropriately when engaging with individuals affected by or discussing sexual violence 
• Ability to create positive working relationships with external agencies whilst also being confident to hold boundaries as needed 
• Strong relationship management skills with the ability to understand what motivates different sectors (e.g. education, corporate) to invest in training, and to confidently position our training packages as meeting their specific organisational goals and values 
• Can work independently and within a team, to plan, prioritise, manage workload and implement work effectively to meet deadlines 
• Ability to reflect on own practice and identify areas for own professional development 
• Strong administrative skills including the use of Microsoft Outlook, Word, PowerPoint, Excel and SharePoint 
• Willingness and ability to travel to locations across London 

Person Specification
Essential

• Experience of delivering workshops to professionals 
• Experience of working in a multiagency setting, developing partnerships with a wide range of statutory, voluntary and private sector organisations 
• Experience of delivering training to educational professionals

Desirable

• Experience delivering training to children and young people in education and youth settings 
• Relevant training qualifications 
• Experience of generating sales and repeat training bookings  
• Experience of providing direct support to female survivors of sexual violence  
• Experience of working within a specialist sexual violence or violence against women and girl’s organisation 
• Experience in using CRM systems

What You Bring

• Deep understanding of trauma‑informed practice and the impact of sexual violence
• Strong communication skills
• A commitment to equity, diversity, and inclusion
• The ability to foster a safe, supportive and high‑performing team culture

Safeguarding and Safer Recruitment 

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards. 

This includes: 

• Promoting the safety and wellbeing of children, young people and adults at risk 
• Identifying and reporting safeguarding concerns 
• Following organisational safeguarding policies and procedures 
• Supporting a culture where everyone feels safe, respected and supported 

Our safer recruitment processes include: 

• Values-based interviews 
• Verification of identity, qualifications and employment history 
• Reference checks 
• Enhanced DBS checks where required 
• Safeguarding training and supervision 
• Equality, Feminist Commitment and Values. 

Intersectionality and Reasonable Adjustments 

We recognise that experiences of sexual violence are shaped by intersecting factors such as: 

• Race and ethnicity 
• Disability 
• Sexuality and gender identity 
• Socioeconomic background 
• Immigration status 
• Faith and culture 

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: 

• Alternative interview formats or timings 
• Additional time for written tasks 
• Accessible documentation 
• Support relating to disability, neurodivergence or health needs 

Interview Process 

Shortlisted applicants will be invited to an interview, conducted via MS Teams.
 
Stage one: MS Teams with the Training and Prevention Manager, the Director of Fundraising & Comms, and one other panel member.

The whole process from advertisement to appointment, may take up to 3-4 weeks.
 
Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply 
Please submit: 

• Your CV and a cover letter outlining your suitability for the role.
• Interview date(s): Rolling basis

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Lead the development of business applications, automation and reporting systems that help Global Witness work more efficiently and make better-informed decisions

About the role

This role will play a crucial part in supporting Global Witness’s new strategy period by helping teams implement business processes into the right systems, improve efficiency through automation, and strengthen business intelligence through reporting and dashboards. You will work closely with colleagues across the organisation to understand business needs and translate them into practical, user-friendly and sustainable system solutions.

You will lead the administration, development and continuous improvement of Salesforce, while also supporting wider business applications across Microsoft 365, Power Platform, finance systems, project tracking tools and organisational dashboards. This will include improving data quality, supporting reporting for teams including the Leadership Team, developing automation through tools such as Power Automate, and helping to embed good data management and information governance practices across key systems.

About you

You will bring strong experience of administering and improving Salesforce and other business applications, with the ability to work closely with stakeholders to understand requirements and deliver effective technology solutions. You will be confident translating business processes into workflows, system enhancements, automation and reporting outputs that are clear, reliable and easy to use.

You will have strong analytical, problem-solving and communication skills, with experience supporting data quality, reporting, dashboards and system governance. You will be comfortable working with both technical and non-technical colleagues, managing priorities, and contributing to continuous improvement across a small, high-performing IT and Operations Team.

Experience with Power Platform, finance systems, SharePoint lists, Forms or workflow automation would be an advantage.

Working for Global Witness

Global Witness has a talented team of people worldwide with offices in London, Washington DC and Brussels.

We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation or identity.

We offer an excellent benefits package including a competitive salary and 20 days annual leave (excl. Bank Holidays). We also offer healthcare insurance and policies to support you during key life events.

We have formalised our shorter working week where everyone works 30 hours Monday to Thursday, with Friday off with no impact on full time salary. We operate a hybrid working model which requires at least 2 days in the office.

How to apply

Please send in your CV (max 2 pages) and your responses to the shortlisting questions below to PeopleOps by Midnight GMT Monday 31 August

Shortlisting questions

1. Describe a project where you worked with stakeholders to improve or implement a business process through a business application, CRM, ERP or workflow platform. Please explain the organisational need, the solution you implemented and the outcomes achieved for users and the organisation.
2. Provide an example of how you used data, reporting or dashboards to improve decision-making within an organisation. Please explain the audience and business need, the data sources and systems involved, the reports, dashboards or insights you developed and the tools you used. What was the impact the solution had on decision-making, efficiency or organisational performance?

Max. 350 words per question

To help us track your application please use the following in the subject heading of the email: Business Applications Manager and please use the following file name protocol for your CV and cover letter: ‘First Name_Last Name_CV’, ‘First Name_Last Name_Coverletter’.

Interview process

Preliminary interviews with be held virtually, date to be confirmed. You will receive the interview questions 1 week ahead of the interview via email to enable you to prepare.

At Global Witness, we are committed to making our recruitment process accessible to everyone. If you require any adjustments or support during the application or interview stages, please don’t hesitate to get in touch. We want to ensure the process is an inclusive and supportive experience.

Equality and diversity

We would appreciate your participation in completing our Equality and Diversity Monitoring Form.

Global Witness wants to meet the aims and commitments set out in its Diversity, Equity and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.

Membership Officer (Temporary)
£15.93 per hour
4-week temporary assignment
Start: Start September 2026
Location: Hybrid working with 1 day per week on site in London Office and remainder worked from home
Hours: (35 hours) 9.00am to 5.00pm, Monday to Friday

Help deliver an outstanding membership experience!

We are looking for a proactive and customer-focused Membership Officer to join our Membership team for a four-week temporary assignment. This is an excellent opportunity for someone with strong administration and customer service skills to support a busy professional membership function during a period of increased activity.
You will play an important role in ensuring members and prospective members receive responsive, professional support while helping to maintain accurate records and support membership processes and communications.

What you'll be doing:

• Acting as a first point of contact for membership, subscription and registration enquiries.
• Providing professional support by email, telephone and other communication channels.
• Processing membership applications, transfers, upgrades and reinstatements.
• Supporting membership renewals, communications and engagement activities.
• Maintaining accurate records within the CRM system.
• Assisting with data cleansing and data quality improvement activities.
• Following up membership enquiries and leads generated through campaigns and events.
• Supporting reporting, subscription administration and general membership operations.
• Contributing to a positive experience for members and prospective members.

What we're looking for:

• Experience in an administrative, customer service, membership support or customer-facing role.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Experience using databases, CRM systems or similar business systems.
• Good working knowledge of Microsoft Outlook, Word and Excel.
• Ability to manage multiple priorities and meet deadlines.
• A professional, approachable and proactive attitude.
• Confidence handling sensitive and confidential information.
• Ability to work both independently and as part of a team.
• A genuine commitment to delivering excellent customer service.

Why join us?

This short-term opportunity offers the chance to make an immediate impact within a professional membership environment, supporting members and helping deliver high-quality services during a busy period. You'll work with a collaborative team and contribute to activities that directly support member engagement and operational success. Apply today!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Interviews: 9th of September in-person at our Liverpool Centre

You'll play a key role in growing and strengthening The King's Trust's network of employers and delivery partners, helping to create high-quality employability, training and job opportunities for young people across England. By building and nurturing effective partnerships, you'll ensure young people can access the support, experiences and opportunities they need to take their next steps towards employment. 

Working with employers, providers and other organisations, you'll identify new partnership opportunities, support the onboarding of delivery partners and help build sustainable relationships that align with our strategy and programme goals. You'll act as a trusted point of contact, ensuring partners have access to the information, resources and guidance they need to deliver positive outcomes for young people. 

Using your strong relationship-building and communication skills, you'll engage confidently with stakeholders across a wide range of sectors, facilitating meetings, networking opportunities and events that encourage collaboration and best practice sharing. You'll also gather insight from partners and local labour markets, helping to shape partnership plans and identify new opportunities that benefit young people. 

You'll work closely with colleagues across The King's Trust to ensure seamless onboarding and handover of partners, maintaining excellent partner experiences throughout their journey with us. Alongside this, you'll keep accurate records on our systems, support procurement processes where needed and ensure all activity is compliant with safeguarding, health and safety, data protection and funding requirements. 

As a valued member of a collaborative national team, you'll be proactive, organised and comfortable managing multiple priorities across a large geographical area. You'll be happy working both virtually and face-to-face, with regular travel to meet partners and attend events. Every partnership you develop will contribute directly to expanding opportunities and improving outcomes for young people.

At The King's Trust, we're committed to equality, diversity and inclusion. You'll champion our EDI commitments through your work with partners and colleagues, helping to create environments where young people from all backgrounds can thrive. This is a varied and rewarding role for someone who is passionate about building partnerships, creating opportunities and making a meaningful difference to young people's futures.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Partnerships Development Lead - Liverpools? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Partnerships Development Lead - Liverpools! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)

The Kids Network is a London based children’s charity connecting young people with trained volunteer mentors.

We’re looking for a highly organised, relationship focused School Experience Officer to support our school partnerships strategy and ensure every school has a brilliant experience of our programme.

• Location: London-based (Hybrid - Remote, Office and Field based)
• Contract: Permanent, full time (35 hours)
• Salary: £28,000 p/a
• Reporting to Schools and Partnerships Lead 

We will be holding first round calls on Thursday 10th September, with the second round interviews taking place Wednesday 16th September.

Ideal start date: 4-6 weeks

ABOUT THE ROLE

We’re looking for a highly organised, relationship focused School Experience Officer to join our Programme Delivery team and support our Schools and Partnerships Leader. This role is central to ensuring that every school we work with receives a consistent, high quality experience of our mentoring programme. 

You’ll manage the day‑to‑day administration of school referrals, support schools to contribute financially to the programme, and help nurture strong, positive relationships with both new and existing school partners. If you’re proactive, detail‑driven and passionate about improving outcomes for children in London, this could be the perfect role for you. 

WHAT YOU’LL DO 

• Manage school referrals from enquiry to mentor match 

• Provide excellent day‑to‑day support to school partners 

• Maintain accurate records on Salesforce 

• Support income generation through proposals, invoices and partner stewardship 

• Coordinate school communications and gather feedback 

• Assist with outreach and partnership development 

BENEFITS

• Flexible working arrangements (mostly working from home, with 1-2 days a week in the office)
• 25 days annual leave entitlement, plus additional day awarded each year (up to five years)
• Option to swap bank holidays for other religious holidays
• Birthdays off
• Two Mental Health “Me Days”
• Volunteering time to mentor with The Kids Network
• Personal development budget
• Team socials
• Working in a value-led organisation, where we share the impact we have on children every day

KEY RESPONSIBILITIES

SCHOOL REFERRALS & ADMINISTRATION

• Manage the day-to-day administration of the referral process, from initial enquiry to a child being matched with a mentor 
• Apply a ‘schools first’, customer service approach by supporting schools to complete referrals accurately and in a timely way, following up proactively to keep pipelines moving 
• Maintain accurate, up-to-date records of all referrals and school interactions on our CRM (Salesforce), flagging any issues to the Schools & Partnerships Leader 
• Responsibility for securing a minimum number of referrals from schools 
• Income Generation Support 
• Support the Schools & Partnerships Leader to secure financial contributions from school partners, including preparing proposals, invoices and contribution agreements 
• Follow the financial procedures for contributions from referral partners and maintain accurate records 
• Help to identify and follow up on income opportunities with existing and prospective school partners 
• Encourage schools to run simple fundraising activities within their communities 

SCHOOL RELATIONSHIPS & EXPEREINCE

• Act as a first point of contact for schools on day-to-day queries, providing a warm, professional and responsive service 
• Coordinate communications with schools throughout the programme cycle, including onboarding, quality assurance check ins and end of programme impact collection from schools 
• Support the delivery team with the smooth handover of referrals, ensuring school partners feel informed and well-supported 
• Gather school feedback and share insights with the Schools & Partnerships Leader to support continuous improvement 
• Building and maintaining internal and external relationships, attending events or actively stewarding our offer with stakeholders 

PARTNERSHIP DEVELOPMENT SUPPORT

• Assist the Schools & Partnerships Leader in identifying and approaching prospective school partners 
• Help to prepare materials for school outreach, including presentations, information packs and email communications 
• Maintain an up-to-date record of prospective and active school partners, supporting the management of the partnership pipeline 
• Identify what’s working well across schools and share best practice 

GENERAL & ADMINISTRATIVE

• Support the Schools & Partnerships Leader with administrative tasks related to school engagement and partnership work 
• Contribute to team meetings and planning processes as required 
• Act in compliance with all organisational policies and procedures, including data protection and GDPR 

ABOUT YOU

PERSONAL SPECIFICATION

• Strong administrative and organisational skills, with excellent attention to detail 
• A natural relationship builder, confident working with schools and communities 
• Clear and confident written and verbal communication skills 
• Ability to manage multiple tasks and deadlines in a busy environment 
• A proactive, can-do approach with the ability to work both independently and as part of a team 
• Comfort working with data and digital systems, including CRM or database tools and communication tools like Slack, Teams and Zoom. 
• Knowledge of the primary school landscape 
• A genuine commitment to The Kids Network's mission and values, and a passion for supporting children and young people 

DESIRABLE

• Experience in an administrative, coordination or customer-facing role 
• Experience of delivering or arranging programmes in either an educational or safeguarding setting 
• Experience of, or a strong interest in, the charity, education or public sector 
• Familiarity with Salesforce or a similar CRM system 
• Some exposure to income generation, sales support or fundraising administration 

To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network. Due to the size of the team, we are unfortunately unable to respond to every application.

SAFEGUARDING COMMITMENT

The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.

EQUITY COMMITMENT

The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we recognise that there is more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination. If this is the case we are both happy to discuss better ways to support your candidacy and make this application process as equitable as possible for you.

We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. Find out more about our commitment to anti-oppression on our website.

About Us

The National Trust for Scotland is Scotland’s leading conservation and membership charity dedicated to protecting and promoting Scotland's natural, cultural and built heritage. We care for historic places, landscapes and collections across the country so they can be enjoyed for generations to come.

The National Trust for Scotland is a fundraising charity with a successful and high performing fundraising team. Investment and organisational commitment since 2019/20 have driven strong and sustained growth, with the team consistently exceeding targets and generating an average of £10 million annually.

Job Purpose

The wider purpose of the role is to help drive the National Trust for Scotland’s ability to conserve Scotland’s built, natural and cultural heritage in our care. Specific to this role, you will work with the Fundraising Manager, Giving Campaigns & Products, to grow support and income from individual giving programmes and fundraising products. This is a varied and complex role through which you will support the strategic leadership of mass market and mid-level fundraising, growing our portfolio of donors and prospects and empowering our property teams and supporter groups to raise funds.

Coordinating and supporting individual giving programmes and fundraising products such as the Founders’ Circle, regular giving programme, Scottish Heritage Lottery and Dedicate a Tree, you will contribute to achieving an income target of £800,000 and above per year, ensuring vital funds and growing awareness for our charity’s work. A team player, you will work as a key member of the Giving Campaigns & Products team whilst supporting the wider Fundraising & Philanthropy team.

This role supports and drives our highest profile, mass market fundraising activity and crucial pipeline development for Fundraising & Philanthropy income streams, requiring skilled multi-tasking, creativity and a laser focus on continuous improvement and results.

The Woodland Trust is looking for a Service Delivery Manager to help us deliver strategic and operational support service plans.

The Role:
•    Manage and deliver a successful call centre/back office operational process.
•    Lead a successful team, supporting and training where required.
•    Interpret the support services strategy and vision and apply to operational planning to achieve departmental and campaign KPI’s.
•    Monitor and embed best practice across the team.
•    Review real time service performance and assign personnel to ensure financial goals, SLA’s and quality metrics are achieved.
•    Recommend and implement system and procedure developments and improvements.
•    This role will require attendance at our head office in Grantham, Lincolnshire. 

The Candidate:
•    Experience managing a successful call centre working at a senior leadership level. 
•    Strong communication skills with the ability to build successful stakeholder relationships.
•    Experience shaping and implementing organisation strategy.
•    Knowledge of Microsoft suite, telephony, reporting and fulfilment solutions.
•    Experience in project management with the ability to coordinate multiple workstreams. 
•    Strong problem solving skills with the ability to prioritise tasks as needed. 
•    Knowledge of PCI:DSS, Gift Aid, Direct Debit, FRSB and data privacy.

Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
•    Buy and Sell Holiday Scheme
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us:
The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.  
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 
Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. 
 Make sure that you answer the Application Questions to show your relevant skills and passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will take place via Microsoft Teams on  30th September 2026.

ThinkForward is recruiting an Director of Fundraising and Strategic Partnerships to help lead our team delivering our unique programme supporting young people into further education and employment. 

About the Role

Our Director of Fundraising and Strategic Partnerships is a pivotal executive leadership role, that will transform income generation into a partnership-led growth engine for ThinkForward.

Purpose: To lead and embed a strategic partnership ecosystem that delivers sustainable, diversified income growth; access to commissioned and place-based funding; scalable delivery routes; and increased influence in policy
and practice. The post holder will personally originate, shape and close major funding and partnership opportunities with senior stakeholders.

Strategic Focus: Act as executive relationship lead for government, local authorities, commissioners and major stakeholders; increase access to public-sector funding, commissioning and multiyear partnership agreements; diversify income across statutory, corporate and trusts and foundations funding streams; turn system-level partnerships into delivery settings, national reach and more young people supported.

Why it Matters: The role enables ThinkForward to move from transactional partnerships to system-level influence and secure a share of £1bn+ public funding flows linked to youth outcomes.

What We're Looking For

Experience: Senior leadership in fundraising, partnerships or public-sector engagement; securing six- and seven-figure multi-year partnerships; Board-level influence across public, private and voluntary sectors.

Executive Capability: Exceptional relationship-building, commercial thinking and the ability to shape complex funding propositions in political, policy and commissioning environments.

Leadership: Able to lead high-performing teams, build pipeline and CRM discipline, and balance strategic thinking with hands-on execution.

Knowledge and Attributes: Understands public-sector commissioning, place-based funding and the charity funding landscape; outward-facing, entrepreneurial, values-driven, collaborative and systems-oriented.

Application Details

Contract: Full Time, Permanent
Salary: £75,000PA
Location: London/Hybrid

For more information about ThinkForward and the role you could play as our Director of Fundraising and Strategic Partnerships, please download the attached job specification. 

To apply, please submit your CV and a covering letter (maximum two pages) either via Charityjob. Your covering letter should tell us why you're interested in the role and how your skills and experience match the person specification outlined in the job description.

We look forward to hearing from you.

Could you help transform the way schools and education providers identify and support young carers? There are over 10,000 children and young people with caring responsibilities in Essex alone.

We have an exciting opportunity for an Education Engagement Lead to join our Young Carers Team, in a new role leading our engagement with schools and colleges across Essex. This is a rewarding and varied role, working in partnership with schools, further education providers and key stakeholders to improve the identification, recognition and support of young carers.

You will have experience of partnership working, project coordination and delivering training within education, children's services or the voluntary sector. You'll be passionate about improving outcomes for children and young people and helping education settings embed sustainable support for young carers.

Action for Family Carers is a thriving charity which for over 35 years has been providing support for Adult Carers and Young Carers – people with unpaid caring responsibilities for others. We are a Carers Trust Network Partner and hold the Excellence for Carers quality mark. We provide support including, information, coaching, counselling, peer support, respite care and Young Carer clubs across Essex, working within schools, GP practices and a variety of community settings.

 

Responsibilities will include:

    Building effective partnerships with schools and colleges to improve young carer identification and support.

    Delivering training and guidance to education professionals.

    Supporting schools to achieve the Young Carers in Schools Award.

       Developing resources and promoting good practice with young carer team members and across education settings.

    Coordinating participation opportunities that enable young carers to influence service development.

 You will need to be:

       Experienced in partnership working within education, children's services or the voluntary sector.

    Confident delivering training, workshops or presentations.

    An excellent communicator with the ability to build positive relationships.

       Organised and confident managing projects and competing priorities.

       IT literate and comfortable using Microsoft Office and databases.

       Passionate about improving outcomes for children and young people.

    A driver with access to a vehicle.

We offer:

    Full induction and relevant training

       Contributory pension scheme

       24-hour Confidential Staff Helpline

       An opportunity to help vulnerable families in the local community

    A chance to be part of a supportive and friendly team

 

Join our team as our new Fruitful Cafe Team Member, supporting the growth of our Fruitful Cafe into a pillar of our community and the training employer of choice for adults with learning disabilities in London.

As our Café Team Member, you'll play a key role in helping people take their next steps into work in the hospitality industry. Reporting to the Fruitful Café Project Manager, you'll support our trainees development, work on the day-to-day Cafe operations, and ensure our customers feel welcome. 

You'll work closely with the Fruitful Development Worker and our café crew to help trainees build their skills, confidence and experience in a real working café. Every day, you'll support up to four trainees as they gain paid work experience in hospitality while serving around 50 customers.

Join SafeLives and play a key role in growing our community fundraising programme to help end domestic abuse. As our Community Fundraising Officer, you will inspire and support individuals, challenge event participants, regular givers and corporate supporters, ensuring they have an outstanding experience while raising vital funds for our work.

Working closely with colleagues across Fundraising, Communications and Influencing, you will develop engaging fundraising campaigns, manage our regular giving programme, The Starfish Club, coordinate challenge events, and create compelling supporter communications. You will also help identify and share powerful impact stories that connect supporters to the difference their fundraising makes.

We're looking for someone who is proactive, organised and creative, with excellent relationship-building and communication skills. You'll be motivated by working with a wide range of supporters, delivering exceptional stewardship, and finding innovative ways to grow income and reach new audiences.

This is an exciting opportunity to join a collaborative and values-led organisation where bravery, inclusivity, rigour and humanity are at the heart of everything we do. An understanding of the sensitivities surrounding domestic abuse, and a commitment to placing lived experience at the centre of our work, are essential.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good.

We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.

Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.

In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by our Drive Partnership and the programme continues to expand year on year.

Together we can end domestic abuse. Forever. For everyone.

Benefits

• 34 days holiday inc. public holidays
• Paid annual wellbeing day
• Cycle 2 Work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Length of service award
• Employee Assistance Programme
• Enhanced family leave Policies
• Holiday purchase scheme - buy up to an additional 5 days

How to apply

If you believe you have the qualities we have described, please look over the full job description and submit your CV and cover letter by 9am on 9th September. As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc.

Salary: £35,500–£39,587 per annum
Contract: Permanent
Location: London – Hybrid (3 days in Barnet, 2 days from home)
Closing date: ASAP – interviewing on a rolling basis
Benefits: 27 days annual leave (rising to 30), enhanced parental leave, matched pension up to 6%, flexible working, season ticket loan, subsidised café, employee assistance programme, Blue Light Card discounts and more.

We are delighted to be working with a leading charity to recruit a Supporter Engagement Manager into their growing Public Fundraising team. This is a pivotal role where you’ll lead on delivering and developing the Individual Giving programme, driving both supporter acquisition and retention across a range of channels including digital campaigns, lottery, appeals, and events.

You’ll play a key role in shaping supporter engagement strategy, managing budgets and performance, and working collaboratively across the organisation to grow sustainable income. This is an exciting opportunity to join an outstanding-rated charity and make a tangible difference to the lives of seriously unwell children and their families.

To be successful as the Supporter Engagement Manager, you will need:

• Demonstrable experience delivering successful Individual Giving and supporter stewardship programmes
• Experience planning and executing digital fundraising campaigns (acquisition and/or retention)
• Strong experience managing budgets and analysing performance
• Excellent organisational skills and experience working with CRM systems and supporter segmentation

If you would like to discuss this role with us, please contact us and quote reference 3010EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector; you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as a leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

Team Leader- Employment

Fixed term until 31 March 2027, part time (28 hours a week)

£28,104.21 (part time at 28 hours)

Cardiff CF11 9AU

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Fixed term until 31 March 2027, part time (28 hours a week)

Location: Scope Cardiff office, Cardiff Office, 5 -19 Cowbridge Road East - CF11 9AU

This role requires regular attendance at our Cardiff office. We therefore ask that applicants are based within a reasonable commuting distance to the office.

Closing date for applications: 11:59pm GMT, Monday 7 September 2026.

The role

Working as part of the Cardiff based services team as a Team Leader, you will lead and support a team to deliver high-quality services that meet customer needs. You will oversee performance, motivate colleagues, and promote a positive, inclusive culture aligned with Scope's values.

You will play a key role in safeguarding, service improvement, and problem-solving, ensuring service users remain safe and supported. Working with internal and external stakeholders, you will also contribute to projects that help develop and enhance our services.

You will:

· Lead, manage, and engage inclusively, providing effective support, guidance, and direction to your team, customers, and colleagues.

· Motivate colleagues and champion colleague wellbeing through the above.

· Oversee service programme delivery, impact, and outcome targets and ensure these are appropriately captured and recorded taking action where expected standards are not attained.

· Keep customers and colleagues safe through the effective use and implementation of policy and processes within your team – not letting poor performance go unchallenged.

· Maintain professional competence and performance, actively and positively engaging your work and the wider work of Scope.

· Share and promote the work of your service and Scope positively within your worktime and beyond.

· Work flexibly, supporting the management of changing priorities, service requirements, and outputs.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

We're looking for a confident and supportive leader with experience of delivering services within a relevant support environment. You will have a strong track record of driving positive change, supporting colleagues through periods of development, and achieving service performance targets and KPIs.

We're looking for someone with excellent communication and organisational skills who can build strong relationships, manage competing priorities, and support colleagues through change. A collaborative, flexible approach and a passion for delivering high-quality, customer-focused services are essential.

You will have:

· Demonstrable experience in delivering support within the relevant service field.

· Demonstrates a proven track in supporting positive change and improvement and supporting colleagues.

· Experience of delivering service KPIs.

· Aligned to the ‘Social model of disability’ approach.

· Able to take on a management perspective with an open outlook and willingness to work across boundaries.

· Demonstrates a facilitative style to build and maintain effective internal and external relationships.

· Excellent communication skills, strong organisational skills, and experience in a customer-facing role.

· Ability to be flexible, respond positively to change, work effectively under pressure, and deal with conflicting priorities.

· Ability to support colleagues positively through change.

We welcome applications from people with lived experience of disability and from all backgrounds. We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.

If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website via the link and apply online.

As trusts and foundations manager you will be a crucial part of the fundraising and communications team, and work closely with senior colleagues across the organisation to develop and win major grants to support our work.You will manage an existing portfolio of trusts and foundations that provide both unrestricted and restricted donations, ensuring all reporting and renewal deadlines are met. Importantly, you will be a self-starter and will build your own pipeline to hit income targets this year as well as identifying a pipeline for following years. You will work closely with colleagues across fundraising, ensuring a joined-up approach between institutional trusts andfoundations, corporate foundations and family trusts.

Benefits to working at The Childhood Trust include:

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year off 

• Enhanced Maternity/Paternity Leave 

• Flexible working environment 

To read more about the responsibilities in the role, please read the attached job description. 

Interviews will be held in the week of 14th September at our office in Victoria. 

We reserve the right to extend the closing date depending on the candidate pool.