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We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.
The client requests no contact from agencies or media sales.
Teenage Cancer Trust is the only UK charity dedicated to providing specialised nursing care and support for young people aged 13–24 with cancer. Every day, seven young people in the UK hear the words “you have cancer”, and Teenage Cancer Trust ensures they do not face it alone.
The charity funds specialist nurses and youth support teams in hospitals across the UK and provides vital emotional, practical and psychological support for young people and their families during and after treatment.
Regional fundraising is a core income stream for Teenage Cancer Trust, generating income through a combination of community and corporate fundraising. Supporters are often personally connected to the cause, including young people, families and communities directly impacted by cancer, making this a highly emotive and rewarding fundraising environment.
Teenage Cancer Trust is now seeking a Regional Fundraising Manager (North) to lead and grow income across a significant and high-potential region. With an income target of c.£750k and ambitions for further growth, this role will play a key part in shaping and delivering a more proactive, strategic approach to regional fundraising.
The Regional Fundraising Manager is a senior role responsible for leading fundraising across the North of England, managing a team of four fundraisers and contributing to the wider regional fundraising strategy. The role combines strategic leadership, team development and operational delivery, ensuring sustainable income growth across both community and corporate fundraising.
Reporting to the Head of Regional Fundraising, you will be responsible for delivering regional income targets, developing effective fundraising strategies and ensuring strong pipeline development across the region. You will also play a key role in embedding a more proactive approach to community engagement, strengthening volunteer involvement and maximising opportunities across local communities and corporate partners.
As Regional Fundraising Manager, you will:
Essential skills and experience:
Desirable:
Employee benefits include:
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined. You can use the cover letter section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
We’re here to give every young person facing cancer the best care and support.



Join us as Service Delivery Administrator!
We’re expanding our training offer across AUK and we’re looking for an organised, people-focused Administrator to keep everything running smoothly.If you love making complex logistics feel effortless, this is your role.
We’re looking for someone who can quickly and confidently get to grips with new tools and software—whether that’s Eventbrite, Canva or any other platform that supports our work.
What you’ll bring
Strong administration skills with excellent attention to detail and follow-through.
Confidence using systems and Microsoft 365 (Outlook, Teams, Excel); comfortable learning new systems quickly.
Great communication skills—clear, friendly and professional in writing and conversation.
Ability to juggle multiple priorities and deadlines in a fast-paced environment.
A service mindset: proactive, solutions-focused and calm under pressure.
As all our roles are online and homebased, we’re looking for someone who is confident working virtually, highly organised, digitally fluent and experienced in managing communication, collaboration and workload effectively in a remote environment.
ROLE PROFILE
JOB TITLE:
Service Delivery Administrator
RESPONSIBLE TO:
Service Delivery Manager
HOURS OF WORK:
28 hours per week
LOCATION:
Home based
DURATION:
GRADE/SALARY:
Permanent
Grade 3.1 £24.479
KEY WORKING RELATIONSHIPS
•Service Delivery Manager
•Impact and Data Officer
•Clinical Director
•Path Team
•AUK staff
•Commissioning agencies
•Accounts / Finance team
PURPOSE OF THE ROLE
To assist with the smooth running of the training and therapeutic services delivered by the PATH and wider AUK teams.Supporting the Service Delivery Manager with administration associated with AUK training programme.
MAIN DUTIES AND RESPONSIBILITIES
•Manage inboxes to ensure emails are responded to promptly including forwarded to the relevant persons, filed and tracked where relevant.
•Track training and service delivery contracts.
•Liaise with trainers (external and internal) as to availability, cancellations, invoices etc
•Record attendance and activities on CRM system
•Set-up training on Event-Brite and track, monitor and report activity
•Support the Service Delivery Manager to produce costs and proposals for individually commissioned contracts
•Produce leaflets / promotional materials as required for Path services
•To support the Service Delivery Manager with quality assurance procedures
•Update relevant sections of the website re content / services using website development tools
•To provide admin support at relevant meetings
•Provide general administrative services to the Team as required.
•Provide cover and assistance for training functions as required.
•Work as part of the wider Path Team in continuous improvement initiatives.
•Working as part of the Path Team to ensure GDPR compliance across team processes
•To work to KPI targets as agreed
CRITERIA
Knowledge and Experience
•Experience of working in an administrative role with a track record of delivering an accurate and timely admin service.
•Good working knowledge of Microsoft Office including Excel, Teams, Outlook, Word is essential
•Experience of using Canva and excel spreadsheet proficiency would be highly desirable
•Experience of updating website and booking systems i.e. EventBrite highly desirable
•Excellent interpersonal skills with a focus on service user satisfaction
•Ability to work flexibly, prioritise and manage workload efficiently
Qualifications and Education
•Educated to GSCE level (or equivalent), English and Maths. Essential.
•Qualification in Business Administration or similar. Desirable.
Skills and Abilities
•Can work and act on own initiative
•Able to work flexibly and efficiently from home.
•Excellent verbal and written communication skills.
•Excellent IT skills
•Adherence to our confidentiality policies.
•Adherence to our GDPR policies.
•Ensure that internal policies and procedures are complied with
Accountability
•Accountable for own work in terms of deadlines and accuracy.
•Able to engage professionally with internal and external stakeholders, including referring agencies, families and AUK staff, acting as an ambassador for Path and AUK.
Behaviours
•Demonstrates commitment to equality, diversity at all times.
•Contributes to an open and honest culture.
•Supports, encourages, and motivates colleagues.
•Encourages challenge, creativity and innovation.
•Values transparency and consistency.
•Understands the role of individual and collective accountability.
•Actively contributes to Adoption UK’s mission.
•Has a clear understanding of other colleagues’ roles and responsibilities
•Shares skills and knowledge.
•Promotes Cross Functional team working.
•Offers outstanding service to members.
•Takes pride in Adoption UK and promotes its values in all interactions.
•Identifies and uses the most appropriate form of communication.
•Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
•Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy
•Is responsive to colleagues, third party professionals and service users.
•Takes pride in own development.
•Enthusiastic and committed to achieving high standards and meeting agreed objectives.
•Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.
This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation. Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
The Outreach Manager is responsible for driving the expansion of the Schools Consent Project’s reach, engagement, and impact across London and the South East. Acting as the organisation’s lead “sales” and business development professional, you will contribute to and manage our strong pipeline of partner schools and organisations, convert leads into confirmed bookings, and maximise long-term engagement.
You will own the end-to-end outreach and partnership journey: from prospecting and lead generation, through relationship development and negotiation, to repeat engagement and retention.
Key Responsibilities
Business Development & Lead Generation
Account Management
Pipeline, Targets & Performance
Marketing & Promotion
Delivery Coordination
Team Leadership & Development
Person Specification
Essential Criteria
Desirable Criteria
Values and Approach
We are looking for someone who:
Safeguarding and Equality
The Schools Consent Project is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
This role is essential in our continual drive for increased impact and quality across all of our work.You will lead on the quality assurance of all programme delivery across a defined area, working closely with the appropriate Delivery and Partnership Team’s Regional/Country Lead/s. You will use data and evidence to inform your practice and be an expert in what good looks like from a programme delivery perspective.
Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK. Please stipulate where you are based when applying.
In addition, occasional international travel may be required, for example to the annual conference in the United States.
You will report to the Head of Quality & Impact.
Key Responsibilities
Application Instructions
We will review applications as they come in and close when we have sufficient numbers
The client requests no contact from agencies or media sales.
Join the Fire Fighters Charity as our Volunteering Manager and lead the development of a dynamic, inclusive volunteering programme that supports the wellbeing of the UK’s fire services community.
You’ll shape and deliver our national volunteering strategy, design an exceptional volunteer journey, build strong relationships, and ensure volunteers feel supported, valued and inspired. Working across teams, you’ll embed volunteering into our services, champion best practice and use insight to drive continuous improvement.
We’re looking for someone who:
· Has strong experience in volunteer management and volunteer strategy implementation
· Brings strategic thinking with hands‑on delivery
· Builds great relationships and influences at all levels
· Understands safeguarding, data protection and inclusive practice
· Is passionate about creating positive, impactful volunteer experiences
If you want a role with purpose and the chance to make a genuine difference, we’d love to hear from you.
Apply now and help us grow a thriving volunteer community.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



The client requests no contact from agencies or media sales.
The Biochemical Society are seeking a Training Manager, on an 18-month Fixed Term contract to support the Biochemical Society Training programmes.
Training Manager role is an exciting opportunity to lead and deliver on agreed strategy across our current and future programme of training events, activities and resources, and plays a key role in taking the Society’s training programme forwards, focusing on the delivery and development of existing training programmes, the creation and implementation of exclusive members-only training opportunities to enhance our membership offering, and for devising and implementing new training courses by working with volunteers to develop appropriate content.
Reporting to the Director of Events and Training, this role will set up and lead all stages of delivering new training, from conception to delivery, working with subject matter experts to explore new ideas to provide surplus-generating training for existing and new training programmes by gathering insight from members, other organisations and wider markets to understand training needs and inform the design of programmes.
Suitable candidates will have experience delivering income generating science-based training programmes, using Learning Management Systems and have excellent interpersonal skills, working on complex projects involving multiple stakeholders.
For more information about the organisation, please visit our website.
Here is some information on our Benefits package.
Closing date: 27th March 2026
Only shortlisted candidates will be contacted.
Please note that this role is home-based and as such interviews will be virtual.
“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.
The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
Founded in 1911, we’ve been at the forefront of advancing molecular bioscience for over 100 years.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience.
Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 84%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners.
This is a new role within Chapter One and is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.
Key Responsibilities
Partner Stewardship
As determined by the Corporate Partnerships Manager, lead the account management of a selected portfolio of corporate partners, achieving annual retention and growth targets for these partnerships.
Focus, in all corporate partnership discussions, on maximising income and identifying opportunities to grow a partner’s support.
Plan and conduct a regular cycle of partnership meetings, including mid and end of year reviews, proactively seeking out new opportunities that will maximise income and retain and grow partner support.
Support the Corporate Partnerships Manager to produce high quality written communications, reports and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and other teams as needed.
Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings.
Ensure, in conjunction with the HR and Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner.
Partner/Volunteer Onboarding and Experience
Work closely with the Corporate Partnerships Manager, Head of Corporate Partnerships and Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth and positive experience.
Lead volunteer recruitment meetings as requested by partners, including presenting the programme to prospective volunteers and creating excitement and interest.
Alongside the Corporate Partnerships Manager, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met.
Build proactive, supportive relationships with Volunteer Coordinators across partner organisations, providing timely, high-quality data and insights, and delivering an excellent partner experience to foster long lasting relationships.
Working with Programme Manager team, Volunteer Support Team and IT team, to trouble shoot any issues arise.
Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets.
Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.
Marketing and Communications
Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials
Contribute content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles
Encourage corporate partners and volunteers to promote Chapter One through their own social media and channels
Support the organisation of online and in person partner and volunteer recognition events
General
Oversee and maintain specific Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal spreadsheets and platform databases
Regularly use Microsoft Excel / Google Sheets to analyse data and support decision-making
Conduct administrative duties as required to support the Head of Corporate Partnerships and Corporate Partnerships Manager
Attend conferences and events to represent Chapter One and talk about its work to existing and potential new partners
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
A commitment to Chapter One’s mission and values.
Experience of account management of Corporate Partnerships or equivalent relationship-based roles in a fundraising, events, sales or marketing environment
An ability to create compelling written pitches, ensuring messaging and brand are consistent
Outstanding presentation skills, with the ability to excite and inspire an audience
Excellent interpersonal skills with the ability to build relationships with business professionals at all levels
Excellent organisational skills and attention to detail
An understanding of CSR/social value and employee engagement
An understanding of social media platforms, particularly LinkedIn.
Able to take personal accountability for own workload and for delivery of targets
A ‘can do’ and flexible approach with an ability adapt to changing priorities
Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data
Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, PowerPoint and more.
You’ll be more successful in the role if you have:
Experience of using digital marketing platforms
Experience of working in the charity/non-profit sector
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Detail your relevant experience, including clear examples.
2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
We're a not-for-profit firm of accountants and technical advisors with a shared vision: to see finance and accountancy used as a force for good. Our mission is to resource and empower people and good causes – by providing them with the very best financial and technical support, at a price they can afford.
We believe accountancy is more than numbers and profit. It’s about providing crucial infrastructure and enabling growth. Our services range from bookkeeping and management accounting to strategic planning, data analysis, systems audits, tax advice and process automation. If you’re technically skilled, purpose-driven, and passionate about making finance meaningful, we’d love to hear from you.
About the Role
We’re looking for a proactive and passionate Finance Manager to join our growing team. You’ll work closely with a portfolio of inspiring clients, providing high-quality financial information and insights to help them thrive. You’ll be part of a supportive team of technical practitioners and bookkeepers, contributing to a mission that matters.
Key Responsibilities
Prepare, review and deliver high quality financial information to a diverse portfolio of clients
Explain and interpret financial reports clearly and accessibly to people from a variety of backgrounds
Review and maintain good accounting systems, policies & practices
Manage monthly financial cycles, including management accounts, payroll, and VAT returns
Support clients with budgeting, planning and forecasting - for day-to-day operations and special projects
Contribute to the development of our internal finance processes and practices
Collaborate closely with other team members to deliver excellent client outcomes
What We’re Looking For
Experience with Xero and/or QuickBooks Online (QBO)
Strong understanding of financial reporting for charities including Charity SORP
Excellent communication skills, especially in translating financial concepts for non-financial audiences
Confidence with Excel and other Microsoft Office tools
Strong organisational skills and attention to detail
Ability to manage multiple priorities and meet deadlines
A self-starter who enjoys working in a collaborative environment
Relevant financial qualification
Experience in a fast paced or multi-client environment is a bonus
What We Offer
25 days annual leave (pro-rated), plus bank holidays and Christmas leave
Commitment to CPD and on the job training
Flexible working arrangements
Meaningful work with purpose-led clients
A supportive and values driven team environment
Resourcing and empowering people and good causes
The client requests no contact from agencies or media sales.
Events and Community Coordinator - Remote (UK based) – 0.8FTE
The Engineers and Scientists in Business Fellowship (ESBF) is a UK charity with a clear mission: to champion the impact of business education for engineers and scientists.
Through our flagship Sainsbury Management Fellows programme, we award £50,000 MBA scholarships to outstanding individuals, supporting them to study at leading global business schools. Our Fellows go on to lead organisations, build companies, and drive innovation across sectors.
We also support entrepreneurship across more than 50 UK universities by sponsoring enterprise competitions for engineering and science students, helping them develop entrepreneurial skills early and turn ideas into ventures with real-world potential.
Founded by Lord David Sainsbury and delivered in partnership with the Royal Academy of Engineering and the National Physical Laboratory, our work sits at the intersection of science, business, and leadership.
The Role
This is a role for someone who enjoys making things happen and bringing people together.
As our Events and Community Coordinator, you will deliver a high-quality events programme while building strong, lasting relationships across a network of 400+ Fellows. You will play a central role in shaping how our community connects, contributes, and grows.
You will also lead on our CRM system, helping us use data more effectively to strengthen engagement and support alumni philanthropy.
Working in a small, collaborative team, you will have real scope to shape the role, particularly as we build towards our 40th anniversary in 2027.
Key Responsibilities
About You
You are organised, proactive, and people-focused, with a natural ability to build relationships and keep multiple priorities moving.
You will bring experience in events delivery and community or stakeholder engagement, along with strong communication skills and attention to detail. Experience managing CRM systems is important and previous experience in higher education, charity, fellowship or scholarship management would be a bonus.
Why Join Us?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.
We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.
Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.
If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.
Why this role matters
This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.
The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.
Role description: Senior Fundraising Manager (Full recruitment pack and application process is attached below.)
Strategic leadership
Income growth & diversification
As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.
CRM
Data & impact
To provide support, community, and education to improve the lives of those affected by alopecia.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.
This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.
This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.
This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.
Key Responsibilities:
Membership Administration
· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers.
· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.
· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.
· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.
· Assist with the development and implementation of new membership strategies.
· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.
Member Engagement and Digital Events
· Coordinate and deliver a structured programme of online events, including:
- Lunch & Learn sessions
- Drop-in member forums
- Themed webinar series covering both technical and non-technical topics
· Manage all webinar logistics, including registration, hosting, and post-event communications.
· Work closely with the Communities Officer and regional branches to promote local and regional events.
· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.
Digital Marketing & Communications
· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.
· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).
· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.
· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary
· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.
Data Management & Reporting
Customer Service
· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.
· Provide information about membership benefits, policies, and procedures.
· Resolve membership-related issues or concerns in a timely and professional manner.
General
· Liaise with suppliers and partners where needed to deliver promotional or event materials.
· Support other NI operational activities as required.
Experience and Skills
Essential Experience
· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.
· Proficient in using CRM or membership management systems, including database management, reporting.
· Experience in administering membership or customer renewals processes.
· Ability to deliver high-quality customer service in a professional environment.
· Ability to write compelling promotional copy.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.
· Confident in handling data, analysing information, and producing clear, accurate reports.
Desirable Experience
Skills
· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.
· Excellent written and verbal communication skills, with a high level of attention to detail.
· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.
· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.
Personal Attributes:
Location
This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).
Reporting to
Membership and Business Development Director and Marketing and Communications Manager
Anticipated interview dates: 27-29 April
We are the professional membership body dedicated to nuclear, representing over 5500 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.
At Rethink Mental Illness, we believe everyone should be able to live a fulfilling life, regardless of how severely mental illness affects them. Our services are growing — and so is our ambition. That’s why we’re looking for a passionate and skilled Business Development Manager to help us shape the future of our charity and the support we provide.
About the role
As our Business Development Manager, you’ll play a key role in sustaining and expanding the services that make a real difference to people severely affected by mental illness. You’ll bring teams together, write with clarity and purpose, and lead the end‑to‑end bid development process — ensuring we continue to deliver high‑quality, impactful support where it’s needed most.
You’ll champion collaboration, draw on the expertise of colleagues across the charity, and craft compelling, evidence‑based proposals that reflect who we are and what we stand for. From early development to final submission, you’ll help us win and retain contracts that directly improve lives.
What you’ll be doing
What you’ll bring
Essential
Desirable
Why Rethink Mental Illness?
When you join us, you’re not just taking on a role — you’re becoming part of a movement.
A movement committed to improving the lives of people severely affected by mental illness through high‑quality services, innovation, and compassionate support.
You’ll be part of a collaborative, supportive team where your growth and wellbeing matter, and where your work has a clear, direct impact.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager
Salary: £65,000 – 72,000
Contract: Full time, permanent
Working pattern: Flexible UK Location (option for remote working)
MLC Partners are proud to be supporting Health Data Research UK (HDR UK) to recruit a Finance Manager to join their Finance and Funding team.
HDR UK is the national institute for health data science. Their work brings together expertise across academia, healthcare and research to unlock the power of health data and deliver insights that improve the prevention, diagnosis and treatment of disease across the UK.
Reporting to the Associate Director of Finance, the Finance Manager will play a key role in supporting the organisation’s financial accounting and operational finance activities, while helping to strengthen processes, systems and controls as the organisation continues to evolve.
Noting that the successful candidate will be joining during audit period, however the transition will be carefully structured to ensure continuity and be led by the Associate Director of Finance.
Main responsibilities will include:
The successful candidate will be:
This role offers the opportunity to join an organisation delivering nationally significant health data research, with flexible UK-based working and occasional travel to London.
Applications close 26th March. For more information, please get in touch with Annabelle at MLC Partners.
Role Purpose
To lead Trussell’s email and marketing CRM strategy and digital projects by creating insight‑led, compliant, and engaging digital communications and journeys that bring our story to life and drive programme outcomes.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors to increase funding, campaigning, and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long-term vision of a UK without the need for food banks.
Key Responsibilities
Email and CRM marketing
· Lead the design, content development and delivery of Trussell's email programme and related projects, optimising workflows, journeys and alignment with our audience strategy to deliver organisational goals.
Product leadership
· Overall product leadership of our customer marketing platform, Marketing Cloud, ensuring data models and digital ecosystem are optimised and compliant with data privacy laws and industry standards, protecting supporter data from cyber threats.
Analysis and insight and performance
· Implement digital tracking, attribution and measurement in line with established UTM governance and tagging standards to enable accurate tracking and optimisation. Lead the supporter data function, ensuring accuracy and compliance of supporter data, working with business system teams to ensure reporting enables actionable decision making.
Consultancy and stakeholder management
· Act as an expert inhouse consultant for programme teams providing advice and guidance to embed best practice, accessibility and innovation in digital communications, driving continuous improvement.
Digital marketing project management
· Lead digital marketing projects that deliver continuous improvement and compliance driving improved engagement with our audiences and programme outcomes.
Person Specification
Core Knowledge
· Deep understanding of CRM, CDP and marketing automation platforms. Experience of Salesforce and Marketing Cloud would be an advantage.
· Management of multiple audience-focused email marketing programmes with complex segmentations and competing priorities
· Excellent understanding of email copy and content best practice
· Excellent understanding of accessibility and legal regulations for email marketing, including the Data Protection Act and UK GDPR and accessibility best practice
· Strong understanding of digital measurement, including tracking, attribution and analytics methodologies and summarising insights to inform decision making.
Essential Skills
· Problem solving approach, giving strategic direction
· Process review and improvement skills
Key Experience
The client requests no contact from agencies or media sales.