Data management jobs
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Manchester and Stockport. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is part-time working 30 hours per week covering Manchester Crown Court and Stockport Magistrates Court.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals.
- Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting.
- Collate and analyse performance data, contributing to KPI monitoring and quality assurance.
- Support rota planning to maintain appropriate resource coverage across the court cluster.
- Assist with volunteer accreditation, training, performance tracking, and continuous improvement.
- Input, update, and report on witness information, ensuring comprehensive assessments and referrals.
- Promote effective communication within the team, coordinating meetings and sharing learning.
- Build and maintain relationships with statutory, voluntary, and community partners.
- Deputise for the Team Leader when required, ensuring service standards and targets are met.
- Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have
- An understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience working in challenging environments with a focus on customer experience and service excellence.
- Strong communication, negotiation, and advisory skills-both written and verbal.
- The ability to prioritise work with minimal supervision and manage conflicting demands.
- Experience processing, analysing, and reporting information from multiple sources.
- Competence in using IT systems including Microsoft Office and case management systems.
- A commitment to safeguarding, confidentiality, equality, diversity, and inclusion.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Are you passionate about making a difference in people’s lives?
Do you want to be part of a caring, supportive, and dedicated team?
We’re looking for a Housing Administrator to join our supported living and housing services based in Surrey.
This is a varied and rewarding opportunity where your organisation, communication, and people skills will directly support tenants, families, professionals, and care teams — helping services run smoothly and compliantly.
As a Housing Administrator, you’ll:
- Act as the first point of contact — answering phones, emails, and welcoming tenants, families, and professionals.
- Provide housing administration support, including maintaining tenancy records, start and end dates, and issuing tenancy agreements (including easy-read versions).
- Support families and tenants with housing benefit applications, exempt accommodation claims, and related queries.
- Liaise with external agencies such as local authorities, housing benefit teams, and Universal Credit to resolve housing and benefit issues.
- Take and coordinate maintenance queries for Surrey projects and Ashdown, ensuring clear communication with families and tenants.
- Support compliance with data collection requirements for CQC, Capacity Tracker, and commissioning authorities.
- Assist with audits, KPI collation, and performance reporting.
- Support property management and projects teams with document control to meet SCC, WSCC, and Hampshire contract requirements.
- Book meetings, reviews, and professional visits, and provide hospitality when required.
- Order PPE, stationery, and supplies, and support events and social activities.
- Manage the social club and safely oversee the secure handling of client bank cards in line with policy.
- At least two years’ experience in an administrative role within housing, supported living, care, or a related environment.
- Knowledge of housing management processes, tenancy administration, and compliance requirements.
- Experience supporting benefit applications or liaising with external agencies (desirable).
- Strong organisational skills with excellent attention to detail.
- Confident communication skills, both written and verbal, with a warm and professional approach.
- The ability to produce accessible documentation, including easy-read materials.
- A calm, empathetic, and non-judgemental approach when supporting tenants and families.
The ability to manage multiple priorities and work collaboratively as part of a team.
A commitment to confidentiality, safeguarding, equality, and inclusion.
About The Organisation
Field Lane is a charity with a long history of providing care, housing, and support for a diverse range of people, including:
• Adults with learning disabilities, many of whom are also autistic.
• Vulnerable families, including those experiencing homelessness.
• Individuals who need additional support to remain in their homes or with their families.
We actively champion improved rights, services, and opportunities for people with autism and learning disabilities, and we are proud to provide inclusive, compassionate support that helps people live fulfilling lives.
Why Join Us?
• Be part of a warm, inclusive, and supportive organisation.
• Ongoing training and professional development opportunities.
• A varied role where no two days are the same.
• The chance to make a real difference in people’s lives every day.
• Competitive pay and benefits package.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Chester and Crewe. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is full-time working 37.5 hours per week covering Chester Crown Court, Chester Magistrates Court and Crewe Magistrates Court
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals.
- Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting.
- Collate and analyse performance data, contributing to KPI monitoring and quality assurance.
- Support rota planning to maintain appropriate resource coverage across the court cluster.
- Assist with volunteer accreditation, training, performance tracking, and continuous improvement.
- Input, update, and report on witness information, ensuring comprehensive assessments and referrals.
- Promote effective communication within the team, coordinating meetings and sharing learning.
- Build and maintain relationships with statutory, voluntary, and community partners.
- Deputise for the Team Leader when required, ensuring service standards and targets are met.
- Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have
- An understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience working in challenging environments with a focus on customer experience and service excellence.
- Strong communication, negotiation, and advisory skills-both written and verbal.
- The ability to prioritise work with minimal supervision and manage conflicting demands.
- Experience processing, analysing, and reporting information from multiple sources.
- Competence in using IT systems including Microsoft Office and case management systems.
- A commitment to safeguarding, confidentiality, equality, diversity, and inclusion.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Are you passionate about delivering exceptional events and creating memorable experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, The Royal College of Radiologists (RCR) wants you on our team as our new Events Administrator!
We are at an ambitious and exciting stage, redesigning and expanding our portfolio of learning products and delivering a growing programme of in-person, online and hybrid events including major conferences like our Global AI Conference.
As our Events Administrator, you’ll play a key role in ensuring the smooth delivery of meetings and conferences that make a real difference to clinical care. Working closely with our Conference Organiser and the wider Learning Team, as well as colleagues in marketing, sponsorship and external stakeholders, you’ll help us deliver events that inspire, educate and connect healthcare professionals worldwide.
What you’ll do
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Support the planning and delivery of high-quality events across the UK and globally.
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Coordinate logistics, manage registrations, and ensure delegates and speakers have an exceptional experience.
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Work with subject matter experts, sponsors and partners to bring events to life.
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Provide outstanding customer service and troubleshoot on the day to keep everything running smoothly.
What we’re looking for
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Experience in event administration and logistics (in-person, online and hybrid).
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Strong organisational skills and attention to detail.
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Excellent communication and relationship-building abilities.
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Confidence using Microsoft Office and online event platforms (e.g., Zoom).
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A proactive, adaptable approach and a passion for delivering great experiences.
Why join us:
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Make a difference to the lives of Doctors and the specialities they work in every day!
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Hybrid working (60% working week can be done remotely)
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Modern working environment
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Equipment provided to work from home
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Generous annual leave allowance
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Excellent pension scheme
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Interest free season ticket loan and cycle to work scheme
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Employee Assistance Programme
If you think this may be the opportunity for you, please see the candidate pack attached to this advert for more information on the role and instructions on how to apply.
The deadline for applications is midnight on Sunday 15 March 2025. First stage interviews are scheduled for 24 March 2026.
The client requests no contact from agencies or media sales.
Do you want to work for a dynamic, creative, fast-paced charity?
At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.
Finance Director
The ideal candidate
We seek a finance leader driven by values, with extensive experience directing finance operations and delivering top-tier financial planning, reporting, and governance. This role requires strong technical accounting abilities, exceptional communication skills, and the talent to explain complex concepts to diverse audiences.
You should be a collaborative, inclusive leader who excels at developing team members, managing risks, negotiating effectively, and guiding the organisation through periods of change. Most importantly, you must be committed to Action Together’s mission of social justice, equity, and community empowerment.
The role
The Finance Director will play a pivotal role in ensuring Action Together remains financially robust, sustainable, and compliant as a charity and employer. As a key member of the Senior Leadership Team, you will partner closely with the CEO and Board to shape a resilient business model, strengthen financial governance, and provide strategic direction that supports our mission and values.
You will lead and develop a high performing finance function, oversee annual budgeting and long‑term financial planning, and ensure high‑quality financial insight is available to the CEO, SLT and Board. The Finance Director has responsibility for the production of monthly accounts package, annual audit and statutory accounts, risk management, payroll assurance, investment strategy, and organisational compliance with Companies House, the Charity Commission, and all financial governance requirements.
You will play an integral role in supporting strong governance, working closely with the Treasurer and Board to provide clear, timely, and insightful financial performance updates, forecasts, and risk assessments.
You will also work with the Treasurer to shape investment strategy, strengthen financial controls, and uphold governance across all statutory, regulatory, and organisational requirements
Equality , Diversity and Inclusion
At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:
- A disabled person and/or
- A member of a community experiencing racial inequality
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
Right to work
We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK
Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
Grade: 5
Hours: 37.5 hours per week
Position type: Full time, fixed term for two years (flexible working would be considered)
Responsible to: Head of Philanthropy and Partnerships
Direct reports: Philanthropy and Partnerships Assistant
Location: Remote (UK only) or based in our HQ in Truro (Hybrid) - occasional travel within the UK will be required.
ROLE PURPOSE:
This diverse and dynamic role sits at the heart of ShelterBox's high-performing Philanthropy & Partnerships team. You will provide the creative, analytical and operational backbone that enables the team to secure the funding needed to reach more people affected by disaster, conflict and climate change.
Your work will empower fundraisers to identify and build meaningful relationships with major donors, corporates and grant-making partners, and to deliver exceptional experiences for these supporters. You'll be the creative force behind how we bring people closer to ShelterBox's work - producing powerful impact reporting, compelling stories and other high-quality materials that ensure our funders feel informed, engaged and excited about the difference they make.
You'll form strong working relationships with colleagues across ShelterBox, particularly within our International Programmes and Brand & Content teams, immersing yourself in our work and transforming complex information into engaging, creative materials for a variety of audiences.
Alongside the Philanthropy & Partnerships Assistant (line managed by this post), you will form the team's vital engine room - together you'll strengthen systems and insight that make our fundraising effective, leading on prospect research, pipeline tools and CRM best practice.
WHO ARE WE LOOKING FOR?
This is an ideal opportunity for someone creative, collaborative, organised and curious. We're seeking a proactive and thoughtful team player who:
- Is a strong writer and communicator who enjoys crafting compelling narratives
- Is highly organised, able to juggle multiple projects and maintain excellent attention to detail
- Is collaborative, and enjoys working with colleagues across a variety of teams disciplines
- Is creative and confident generating fresh ideas for engaging supporters
- Enjoys research, information-gathering and problem-solving
- Has an interest in systems, data and processes and how they improve how a team works
- Is excited to support others, including through line management
Experience in a fundraising environment is helpful but not required - this is more about skills, mindset and creativity than fundraising experience.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Stewardship & Supporter Experience
- Bring ShelterBox's work to life - develop a range of compelling assets and materials to engage and inspire high-level supporters, showcasing our impact.
- Work collaboratively to write and design high-quality, compelling reports tailored in style and content to suit a range of audiences.
- Work closely with the Philanthropy & Partnerships team to ensure gold standard stewardship for ShelterBox's donors: driving creative, unique and inspiring ideas for tailored stewardship touchpoints throughout the year.
- Own the Philanthropy & Partnerships stewardship calendar, and co-ordinate with fundraisers across the global ShelterBox network to share resources.
- Support with the delivery of Philanthropy & Partnerships stewardship and cultivation events.
- Support with preparations for, and delivery of, emergency fundraising activity in response to major disasters.
- Work with fundraisers to ensure stewardship activity is planned and tracked on the CRM (Microsoft Dynamics), enabling clear reporting on engagement efforts.
Research, Pipeline & Insight
- Conduct prospect research, screening and network mapping to support the development of a healthy pipeline.
- Maintain effective moves management tools and dashboards to help fundraisers understand progress and opportunities.
- Support due-diligence checks and risk assessments on prospective partners and funders.
- Monitor sector trends, philanthropic behaviours and the landscape affecting high-value giving.
- Work with the Philanthropy & Partnerships Assistant to lead best-practice use of the CRM within the team, supporting data hygiene, templates, workflows and new functionality.
- Gather and analyse donor insight alongside the Insight team to help the Philanthropy & Partnerships team make data-led decisions.
- Capture lessons learned from stewardship and pipeline activities; facilitating wash-ups, knowledge sharing and continuous improvement.
Line Management & General Responsibilities
- Line manage the Philanthropy & Partnerships Assistant with care and clarity - including coaching, objective setting, workload management and professional development.
- Support cross-team project delivery related to stewardship, insight and operations.
- Represent ShelterBox positively at all times and reflect our organisational values - integrity, flexibility, participation and learning.
- Commit to safeguarding, data protection, and equity, diversity and inclusion.
- Undertake other reasonable duties as may be required.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we
Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves.
The scale of the social and mental health challenges affecting children and families in the UK is greater than ever before and our services for schools, and with families, is an impactful response to unprecedented demand and unmet need for therapeutic support.
Our Purpose
Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves.
Vision
Everyone feels supported, equipped and able to achieve their potential.
Mission
Our mission is to provide tailored therapeutic support to more children, while training the practitioners of the future to build holistic, resilient social systems that equip children and their families with the confidence, tools, and skills to thrive at school and within their communities.
Values
Individual
Everything we do is about the individual and what is right for them – no two children, families or schools are the same.
Innovative
We look for new solutions, evolving our thinking and approach – ensuring the use of bold, co-designed practice.
Collaborative
We choose to work with others to find the best solutions – we are stronger together.
Overview
This is an exciting time to be joining the charity! Our new strategy focuses on growth and long-term sustainability, with ambitious plans to extend our reach and impact nationally and to expand and diversify our services. Our long-term ambition for the future is a transformed landscape of multi-disciplinary therapeutic support in schools, with UP acknowledged and recognised as a thought-leader, innovator, preferred collaborator and convener.
This role is a fantastic opportunity for an experienced SaLT who is passionate about transforming children’s life chances and is keen to lead and grow a Speech and Language Therapy service in the field of Social Emotional Mental Health needs.
The children we typically support are those with mild to moderate social communication needs. These are the children that don’t meet the criteria for community paediatric and CAMHS services and are often at significant risk of developing mental health and behavioural difficulties later on in life. We also offer EHCP work for more complex cases.
In this role you will be working operationally and strategically. Drawing on your experience as a SaLT, alongside your excellent communication and mentoring skills, you will manage a team of SaLTs ensuring that high-quality Speech and Language Therapy is delivered across our partner schools and support the oversight of the SaLT trainee model, ensuring strong relationships with training providers and high-quality trainee placements.
You will also lead the SaLT service’s strategic growth and development, working with the Clinical Manager, Clinical Director and Director of the Schools Programme to expand the service across more schools, develop our offer and model, and respond to external opportunities as they arise.
There is real opportunity for you to make this role your own. We are looking for someone interested in working in an innovative, self-directed and flexible way, who can champion the value of the MDT working and collaboration to ensure the best outcomes of our children and families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term for 10 months
Interviews: 23rd and 24th of March via MS Teams
Join us at The King’s Trust as our new Brand & Marketing Coordinator and play a vital role in helping young people feel inspired, connected and supported.
As part of our growing Brand & Marketing team, you’ll be at the heart of the action - keeping operations running smoothly, supporting colleagues across multiple marketing and fundraising functions, and ensuring our campaigns land with real impact. This is a fantastic opportunity to bring your organisational flair, creativity and energy to a mission‑driven team committed to changing young lives for the better.
In this varied and fast-paced role, you’ll manage inboxes, diaries and key administrative processes, coordinate team meetings and events, support with presentations and documentation, and act as a first point of contact for internal stakeholders. You’ll also work closely with our finance team to keep budgets and supplier processes on track, oversee departmental filing systems, support the Brand & Marketing Director with day‑to‑day admin, and help maintain the smooth flow of information across the wider team. Every task you take on contributes directly to our ability to deliver meaningful campaigns and initiatives for young people across the UK.
We’re looking for someone who’s proactive, organised and enthusiastic someone who enjoys solving problems, building relationships, and supporting colleagues at all levels. You’ll bring strong Microsoft Office skills, experience managing admin within a busy team, and confidence working with a variety of internal stakeholders. In return, you’ll join a supportive, inclusive workplace where your ideas are valued and your development is encouraged. If you’re passionate about helping young people thrive and want to play a key part in a charity making a real difference, we’d love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Brand & Marketing Coordinators?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Brand & Marketing Coordinators!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
South West Care Team - Gloucestershire and Swindon area
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours), to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
This post will cover the South West of England, with this position focusing on the Gloucestershire and Swindon area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and complete an application form.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Job Description
Post: Assistant to Head of Services
Based: Work from home with monthly attendance in office for meetings. Candidate must reside within one hour commute to Birmingham (office)
Responsible to: Head of Services
Salary: £24,784.00 FTE (£9,913.00 actual)
Hours: 0.4 FTE (2 days per week) Monday and one other day to be agreed
Annual Leave: 14 days per annum
About Little Hearts Matter
Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create.
Little Hearts Matter is there from the time parents learn of their child’s condition, through risk-filled treatment into a challenged-filled life at home. LHM is there to support the children as they grow to adults, and their families, through their hopes and aspirations. We believe all of our members deserve the chance to be able to fulfil their individual potential. Our aims are to:
Alleviate isolation by offering support, friendship and understanding from the time a diagnosis is made, through treatment decisions, hospital care and into life at home, eventually introducing parents and patients to other families who have similar experiences and shared concerns helping them to build a network of support.
Reduce fear by offering patients, parents, siblings, and the extended family a greater opportunity to understand the diagnosis and treatment paths available.
Reduce confusion and a lack of understanding by producing and supplying for free, user focused information that supports and aids understanding from the time of diagnosis, through treatments and into life at home.
Raise a greater awareness within Medical, Educational, Social and Governmental circles of the needs of children, and their families, as they travel through every stage of their lives.
Purpose of the role:
The Assistant to the Head of Service will support the effective delivery of Little Hearts Matter’s family services, with a particular focus on enabling smooth communication, assisting in the organisation of service activities and events and supporting service volunteers.
Key Responsibilities
Core Responsibilities (Primary focus of the role):
Service Coordination
• Assist with planning and delivering family support events.
• Help develop service materials for families and volunteers.
• Monitor service enquiries and triage routine queries.
• Liaise across internal teams.
Data & Reporting
• Update service databases and volunteer records.
• Produce volunteer activity updates and service statistics.
• Support monitoring and evaluation.
Communication
• Draft communications to families, volunteers, and partners.
• Support the development of digital and print resources.
Project Support
• Assist with service development projects.
• Support document preparation and research tasks.
• Help create new guidance materials and volunteer tools.
Volunteer Support
• Support the recruitment, onboarding, and coordination of volunteers.
• Assist with scheduling volunteers for events and activities.
• Maintain accurate volunteer records.
• Prepare volunteer communications and resources.
• Contribute to volunteer wellbeing initiatives.
• Support volunteers to feel prepared and confident.
General Responsibilities
• Maintain confidentiality and comply with data protection.
• Uphold the ethos and values of Little Hearts Matter.
• Undertake relevant training.
• Carry out reasonable duties supporting the service.
Contribute as appropriate to the wider Little Hearts Matter team with support to administration, fundraising and social media.
Person Specification
Experience
Experience handling enquiries and offering sensitive support Essential
Basic safeguarding knowledge Essential
Knowledge & Skills
Good organisational skills and ability to priortise Essential
Competent with Microsoft Office 365 Essential
Ability to maintain accurate, confidential records Essential
Strong interpersonal and empathetic communication Essential
Excellent written and verbal communication Essential
Ability to build relationships with volunteers and families Essential
Experience in a health-related charity Desirable
Experience in supporting events or training sessions Desirable
Knowledge of congenital heart conditions Desirable
Experience with databases or volunteer-management systems Desirable
Experience working with volunteers, families, or in a charity environment Desirable
Understanding of the value of volunteers in service delivery Desirable
Personal Qualities
Compassionate, patient, and emotionally resilient Essential
Proactive and able to use initiative Essential
Flexible and adaptable Essential
Committed to Little Hearts Matter’s mission Essential
Other Requirements
Willing to work occasional evenings/weekends (with notice). Essential
Willing to travel if required. Essential
This role is subject to enhanced DBS check.
Closing date for applications : 19 March 2026
Interviews: 30 March 2026
We are the only charity in the UK that offers support to families following a single ventricle diagnosis.
The client requests no contact from agencies or media sales.
Senior Policy Adviser (Public Policy) | Full-time, Permanent
Location: St James’s Park, London SW1 | Hybrid
Salary: £40,926 per annum
The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Senior Policy Adviser to join our Public Policy Team. The role is crucial for the development and delivery of evidence-driven British Academy policy programmes on communities and social policy, using SHAPE research to impact policy outcomes that support the Academy’s and the Policy Directorate’s strategy.
The role
The British Academy’s public policy programmes explore domestic policy challenges that SHAPE research (Social sciences, Humanities and the Arts for People and the Economy/Environment), which can help policymakers to understand, reframe and find solutions. We work closely with our Fellows, alongside a diverse community of academics, experts, practitioners and importantly, policymakers. Our approach is focused on drawing together insights from SHAPE research and convening key figures to understand how these can be applied to policymaking. This gives us opportunities to bring fresh thinking to the most challenging issues, reframe debates, and develop new evidence-based solutions.
The Senior Policy Adviser will lead the delivery of evidence-driven policy programmes focused on communities and social infrastructure, with an opportunity at the outset to define the scope and strategy of these programmes. You will need understanding and knowledge of social policy, particularly areas of social policy relating to communities and civil society. You also need to be comfortable with bringing insights and analysis together and making new connections across policy themes to approach problems from a fresh perspective.
This is a varied role that requires ambition and confidence to engage with a wide variety of contributors to bring together the insights from our evidence base. You will have the ability to plan and deliver different types of activities: convening stakeholders, managing researchers, and collaborating with counterparts in academia and government.
You will be proactive and always looking for opportunities, using effective communication and developing or strengthening crucial relationships to extend the reach of our programme. You will often work independently, but won’t be on your own – we are a collaborative, supportive and friendly team of 12, working on the basis of mutual trust and responsibility, all working on different but connected areas, striving together to achieve our goals.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges require deep insight into people, culture and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debate; and brings together scholars, government, business and civil society to influence policy.
The Academy comprises five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a Governance & Fellowship Team.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement.
Terms and conditions
The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to apply
We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.
We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
To find out more and apply, please visit our website via the apply button.
Closing date: Midday on 23 March 2026.
We welcome applications from people of all backgrounds, reflecting our commitment to a diverse and inclusive working environment, equal opportunity and addressing under-representation. We will make reasonable adjustments for disabled applicants and offer an interview to those meeting the minimum selection criteria
Are you a natural networker? Do you have a passion for philanthropy? The Head of Membership is a key role within this membership organisation, supporting philanthropists on their funding journey, and ultimately creating greater positive impact for people and the planet.
This role is responsible for connecting with HNWI’s, the private sector, philanthropists and impact investors. This role requires a candidate who is a self starter, who enjoys increasing membership, and seeks out opportunities in which to do that.
The role requires some evening work for evening corporate events, a love for the charity sector, and also a strong understanding of the UK financial sector.
- Strategy & Growth: Developing and executing strategies to attract new members and increase retention rates.
- Member Engagement: Enhancing the member experience through tailored communications, events, and support.
- Operational Leadership: Managing CRM systems, data, and reporting to measure success.
- Stakeholder Management: Collaborating with internal teams and external partners to deliver value.
- Commercial Acumen: Driving revenue through membership dues and subscriptions
To discuss this role further, in the first instance, please apply with your CV and a covering letter to showcase your relevant experience. CV’s will be reviewed on a rolling basis, and as such, we would recommend that you apply early.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Queen’s Reading Room is a charity dedicated to celebrating the transformative power of reading.
Inspired by Her Majesty The Queen’s passion for literature, and founded by The Queen in 2023, we connect readers around the world with books, authors and ideas through curated content, grassroots partnerships, innovative neuroscientific research, collaborations and major live events. We believe books enrich lives, strengthen communities and support wellbeing.
The Queen’s Reading Room is entering an exciting new phase of growth — and partnerships are central to our future.
We are seeking an exceptional Projects and Partnerships Coordinator to help grow and deliver our grassroots partnerships and flagship initiatives, including The Queen’s Reading Medal and pioneering neuroscientific research projects exploring the impact of reading.
This is a rare opportunity to join a high-profile and ambitious charity at a pivotal moment — and to help shape meaningful national initiatives that champion the power and benefits of reading.
About the Role
This role sits at the heart of our programme delivery and partnership development.
You will:
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Build and support grassroots partnerships with organisations including shelters, refuges and prisons
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Oversee the coordination of key projects, including neuroscientific and academic research partnerships
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Oversee development of pilot projects with employers and workplaces
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Support the development of training toolkits and resources for partner organisations
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Coordinate book donation initiatives to community settings
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Work closely with our Impact Manager to ensure compelling qualitative and quantitative data is gathered from partnerships
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Explore technological solutions (such as digital platforms or an app) to help scale our grassroots activity
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Contribute to the planning of conferences and roundtables to share impact, research findings and sector learning
As this area grows, the role will evolve to include greater responsibility for convening partners and positioning The Queen’s Reading Room as a thought leader in the field.
About You
We are looking for someone who is:
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Highly organised, proactive and detail-oriented
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Experienced in coordinating projects or partnerships in a charity, cultural, education or academic setting
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Confident working with senior stakeholders, academics and community partners
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Comfortable managing multiple workstreams simultaneously
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Interested in impact measurement and using evidence to strengthen programmes
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Motivated by the power of reading and literature to transform lives
Experience working with research institutions, developing training resources, delivering events, or supporting digital platforms would be advantageous.
Working Arrangements
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Hybrid working, home-based with regular travel to London and the option to work in an office based in London Victoria. Our ideal candidate is based in or around London and must have the right to work in the UK.
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Occasional UK travel.
Why Join Us?
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Play a key role in a growing and ambitious national charity
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Contribute to high-profile and meaningful initiatives
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Help shape scalable grassroots programmes
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Work within a collaborative and mission-driven team
If you are excited by the idea of combining partnerships, projects, impact and innovation — and want to help champion reading on a national stage — we would love to hear from you.
The charity working to celebrate and promote the power and benefits of reading; founded by Her Majesty Queen Camilla.
The client requests no contact from agencies or media sales.
Harris Hill is supporting a amazing health charity in their search for a Head of Philanthropy and Community Fundraising, starting ASAP until November.
This role will be plugging a gap in the team, so we are looking for an experienced candidate, who has managed major donor, Trust and Foundations, Community/ Events and Individual Giving. We are looking for someone who can manage (3 direct reports), but is also happy to roll up their sleeves and get their hands dirty too.
This role is hybrid based, and the client expects the successful candidate to attend the office at least once per week in central London.
Essential experience:
Significant experience in a variety of fundraising income streams including major donors, trusts, individual giving and community fundraising
Strong experience of relationship fundraising
A strong track record of growing major donor income, ideally at five and six figure level
Experience of leading fundraising events
Experience of managing donor relationships
Experience of working with a CRM database
Experience engaging and stewarding high net worth individuals and senior stakeholders
Experience of leading a team
Knowledge and skills:
Excellent relationship building communication and storytelling skills
Excellent influencing and negotiation skills
Good ability to prioritise work
Good understanding of fundraising processes, e.g. due diligence procedures, fundraising code of conduct, contracting and data
Good database management skills
Strong leadership skills to motivate and drive a team
Confident public speaker and presenter
If you would like to find out more about this opportunity, please apply for further details.
The Finance team provides finance and budgeting support to staff, managers and members of PCS. The department is about to embark on a digital transformation that will modernise how the Finance department operates for the Union. We are looking for a Head of Finance that will drive and lead this project whilst maintaining continuity of service operation to the union, members and staff and, to join a progressive union that values collaboration, integrity, and social impact.
Salary and Location
- Band 5, London Spine points 21-17 or Regional Spine points 23-19
- Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments (pay award pending)
- PCS Clapham or Regional office
Successful candidates for the post of Head of FInance will be able to demonstrate:
You are a qualified accountant (ACA, ACCA, ACMA, CIPFA) and or have an MBA with:
- 5 years proven experience of managing a successful finance team
- Proven experience in strategic financial leadership
- Strong knowledge of financial systems, compliance, and reporting
- Project management and delivery in a financial setting
- Excellent communication and stakeholder engagement skills
- Management of internal and external audit processes
- A commitment to equality, inclusion, and the values of the trade union movement
The main duties of the Head of Finance role include:
- Strong leadership and effective management of the finance team
- Lead and manage the implementation and optimisation of a new finance system to ensure cost-efficiency through service reviews and technology adoption
- Deliver strategic financial advice to senior stakeholders
- Lead the unions financial services, focusing on complex and high-impact areas
- Support medium and long-term financial planning for the Director of Central Services and Senior Management Team
- Oversee management accounts, year-end financial reports, and budget cycles
- Ensure compliance with VAT, Corporation Tax, PAYE, and regulatory reporting (e.g., AR21)
- Provide accurate financial data and strategic insights to decision-makers
- Strengthen audit processes and investment oversight
- Ensure integrity in transaction processing and ledger management
- Maintain compliance with data protection and service level agreements
- Support supplier relationship management
Excellent people and leadership skills combined with strong analytical skills, and problem solving ability, and an understanding of up-to-date finance technology will all be essential requirements for a successful Head of Finance.
Closing date: at 12 midday on Thursday 12 March 2026
Interviews will be held in person at PCS Clapham: Wednesday 25 March 2026
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: HEAD OF FINANCE
Ref: 0326
Grade: Band 5, London or Region
Salary:
London Spine points 21-17
London Starting salary £63,279 p.a. rising to £72,098 p.a.
Regional Spine points 23-19
Regional Starting salary £58,877 p.a. rising to £67,689
Location: PCS Clapham (London) or PCS regional offices
Purpose of the job:
Management and leadership of the PCS Finance Team and the provison of strategic financial advice to the National Executive Committee and other bodies.
Responsible for the management of the compilation and production of all management accounts, PCS annual audit, budgets, cash-flow and financial planning reports and annual reports.
Responsible for the integrity and completeness of the accounting records, ensuring taxation compliance.
To manage the modernisation of PCS finance system and to work with our providers to introduce digital products to support PCS primary financial accounting management system.
To engage stakeholders and drive strategic change to optimise the efficiency of the financial operations and contribute towards PCS overall strategic direction of the PCS Union.
Responsible to: Director of Central Services
Responsible for: Internal Audit & Funding Manager and Finance & Budget Manager
Contacts
External:
PCS members, elected officials and potential members. Employers, Legal, pension and other advisors. TUC, Members of other trade unions and related bodies. Senior Government Officials, Ministers, MPs, pressure groups, campaigning bodies and media, Auditors, financial institutions and Investment Managers.
Internal:
PCS staff and managers across Regions and Departments
Main duties and responsibilities
1.People Management
- Manage work allocation and workflow, future planning and support for Finance Team and Director of Central Services
- Motivate and manage individuals and the team as a whole to provide a high standard of service to develop and improve the skills and efficiency of the Finance team
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training for the Finance Team
- Proactively promote diversity and inclusion in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Work effectively with lay officials. Provide advice to and lead relevant committees including the preparation and presentation of reports
- Deputise for line manager when required
2.Strategy and Advice
- Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders
- Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives
- Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets
- Provide medium and long term financial planning support to the Director of Central Services and Senior Management team
- Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints
- Oversee statistical systems to produce reports and analyse information within the Finance department
- Monitor and report on issues and initiatives as requested
3. Strategy and Advice
- Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders
- Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives
- Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets
- Provide medium and long term financial planning support to the Director of Central Services and Senior Management team
- Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints
- Oversee statistical systems to produce reports and analyse information within the Finance department
- Monitor and report on issues and initiatives as requested
4.Finance Systems
- Manage the introduction, implementation and continuous monitoring of a new finance system to provide effective budget management at every level of the union
- Provide detailed financial data and reporting, including management accounts and strategic advice, to the National Executive Committee/Senior Management Team
- Provide straightforward access to budgets for all budget holders to facilitate better planning and cash flow management
- Ensure resources are optimised to enable good decision-making across each command area
- Review and update where necessary current audit processes to ensure compliance with the Trade Union Certification Officer
- Provide investment oversight, forecasting, and asset management to the Director of Central Services, and produce relevant information to support spending and investment decisions
- Ensure controls are in place and adhered to, to manage management override risks
- Maintain professional financial relationships with suppliers and customers
5.Operational Management
- Oversee and ensure the integrity of the unions transaction processing at all times
- Ensure all liabilities are recorded, payments made, receipts banked and ledgers managed in line with best practice
- Ensure all service level agreements are adhered to by the Finance department, and developed where necessary
- Ensure data protection adherence and finance systems are secure
- Assist the Director of Central Services in managing relationships with suppliers
6. Group and Branch Funding
- Oversee PCS work with Special Member Auditors to ensure the completion of union group and branch audit procedures in line with rules and Finance Committee requirements
- Provide assistance to group and branch treasurers, including training courses
- Provide reports as required for the Finance Committee
- Ensure expenses are paid in line with Service Level Agreement requirements
7. Finance Training and good practice
- Participate in the dissemination of financial knowledge across the union. Organise and participate in periodic financial training programmes for budget-holders, treasurers and members
8. Communication
- Draft complex communications including briefs, reports, business cases, for internal and external stakeholders
- Draft papers, policies and regulations in relation to financial management
- Communicate with members by producing circulars and briefings, and by addressing meetings and conferences etc
- Represent PCS where necessary and liaise with outside professional bodies such as auditors
- Provide financial information as required by other areas of the Union, in particular treasurers, or other bodies
9. Team Working
- Proactively promote team working and collaboration
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
- Manage and co-ordinate staff on issues arising from new working practises, one off projects, or annual projects such as conference
10.Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
11.General
- Contribute to the strategic development of the Unions policy objectives including the PCS planning process
- At all times implement and promote the PCSs equal opportunities policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion. (e.g. attendance at Annual Delegate Conference)
Person Specification: HEAD OF FINANCE
Ref: 0326
Date: January 2026
Location: London or Region
ESSENTIAL FACTORS
QUALIFICATION
- Qualification in Finance and/or Business Management (ACA,ACCA,ACMA,CIPFA,) and/or MBA with minimum of 5 years' proven management experience in finance
EXPERIENCE
- People management including induction, work allocation, appraisal and conduct
- Experience of working at strategic management level in finance
- Management accounts production and compilation of year end accounts, external reports and audit processes
- Management of payroll and pensions administration
- Project management and delivery in a financial setting
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Management Accountancy
- Financial management and taxation including VAT, Corporate tax and PAYE compliance
- Contract and regulatory compliance management
- Impact and use of Financial Digital and IT applications
- An understanding of and a commitment to trade unions
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to provide strategic and policy implementation advice and guidance
- Proficient with Reporting, Data Analytics tools and performance metrics
- Ability to deliver and adapt financial training to audiences without financial knowledge/expertise
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions


