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We are pleased to invite applications for the following opportunity:
Borough Service Manager - Ealing
Hours: 37.5 hours per week (Saturday and Sunday mandatory)
Salary: £33,845 p.a.
A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton.
We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems.
Closing date: Wednesday, 13th May 2026
JOB DESCRIPTION: BOROUGH SERVICE MANAGER
TITLE: Borough Service Manager - Ealing
SALARY: £33,845 p.a.
HOURS: 37.5 hours per week (Saturday and Sunday mandatory)
BASED AT: Southall and Acton – Ealing Borough
REPORTS TO: Operations Manager
JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1.Running a Service
The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG).
2. Staff Management
The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG.
They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers.
The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG.
The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency.
3. Finance
The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG.
The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following:
• All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG.
• For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG.
• For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice.
4. Training
While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year:
• Boundaries and Confidentiality
• Safeguarding
• Communication Skills
• Dealing with Difficult Behaviour
• Diversity & Discrimination
5. BoB Policies and Procedures
As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines.
In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception.
6. Incident Reporting
The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG.
•All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence.
•Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours.
•Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected.
•It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services.
•Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence.
•Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above.
7. Relationship Management
The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive.
8. General
•To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project.
•To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines.
•To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary.
•To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies.
•To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies.
•To work with the Operations Manager regarding the development of the weekend service and the management of volunteers.
•To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager.
•To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services.
•To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity.
•To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership.
•To prepare for and attend monthly supervision session with the Operations Manager.
•To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.
NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.
This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.
PERSON SPECIFICATION CRITERIA
Required Experience
Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs.
Knowledge and Skills
Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.)
Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital.
Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
Good computer skills in the use of Word, Excel and Power-point.
Personal qualities:
The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be valued.)
Build on Belief, 2026
Build on Belief supports people who are struggling with, or are in recovery from their substance use; namely drugs and alcohol.


The client requests no contact from agencies or media sales.
Executive Head of Education
£85,000 per annum | Full-time (35 hours) | Hybrid - London (Clerkenwell)
Charity People is delighted to be recruiting on behalf of the Institute of Biomedical Science (IBMS) for a new Executive Head of Education, a pivotal executive-level appointment at a time of cultural reset and strategic transformation.
With over 20,000 members across 74 countries, IBMS is the leading professional body for biomedical science. Education sits at the heart of its charitable mission, and this role will be critical in shaping the future of professional standards, qualifications, and accreditation both in the UK and internationally.
The Opportunity
Reporting directly to the Chief Executive, the Executive Head of Education will provide strategic leadership across the Institute's entire education portfolio, ensuring IBMS continues to be recognised as an authoritative standard setter and HCPC-approved education provider.
This is a senior, hands-on leadership role with responsibility for building trust, strengthening team culture, and leading a high-performing, multidisciplinary Education Department through change. The postholder will work closely with the CEO, Council, trustees, committees and external stakeholders, influencing at the highest levels and playing a central role in the organisation's executive leadership.
While IBMS is rooted in biomedical science, the organisation is intentionally open-minded about background. This appointment is about leadership, credibility and strategic education expertise rather than narrow technical specialism.
Key Responsibilities
Who We're Looking For
IBMS is keen to hear from two broad but equally welcome groups of candidates:
You may be a senior Biomedical Scientist with significant leadership experience, deep understanding of education, training and accreditation, and the confidence to operate at executive level.
Or you may be a senior education leader from a life science, healthcare, medical or health-related professional or membership organisation, royal college, regulator or education body, bringing transferable expertise, strong credibility and a sophisticated grasp of regulated professional education.
Essential Criteria
Desirable (but not essential)
Why Apply?
This is a rare opportunity to shape the future of professional education within a respected, values-led membership organisation whose work underpins patient care across the UK and beyond. You will join a committed executive team and have genuine influence over strategy, standards and culture during a critical period of change.
How to Apply
Recruitment is being managed exclusively by Charity People to ensure a fair, transparent and externally led process.
For a confidential conversation or to apply, please contact Charity People with a CV and supporting statement addressing the role's leadership focus and your relevant experience.
Interview Dates:
First stage: 5th June 2026
Final stage: 22nd June 2026
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
As Legacy Executive for Battersea, you will have the opportunity to gain further skills and experience of the fast-growing charity Legacy sector. In this role, you will ensure the fulfilment of the wishes of those animal lovers who have been kind enough to remember Battersea in their Will and in turn will be of direct help to some of the most vulnerable animals in our society.
In this role, you will:
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing Date: 17th May 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Details:
First Stage: Online (via MS Teams) w/c 1st June 2026
Second Stage: In Person - Date to be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Location(s)
This position is open to candidates currently based in Scotland, in line with the role’s operational requirements. The role is home-based with in person attendance to our ‘All Staff Days’ in London (5 per year), team meetings (roughly 6 meetings per year) and occasional travel to other meetings and Westminster as required. Where possible, these are combined with an overnight stay.
London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW
Job Title: Policy and External Affairs Manager (Scotland)
Employment Type: Part-time
Reporting to: Head of Policy, Programmes and Media
Pay scale: £40,000 - £42,500 Full time equivalent (Actual salary £32,000-34,000)
Interview: In person interviews will take place on Friday 29th May at our London office
Working hours: 28 hours per week (4 days/0.8) within normal operating hours. Flexible working arrangements will be considered. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid.
Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.
We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups.
CHARITY OVERVIEW
Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.
We are both a membership body and charity. We support our 700+ members (109 of which are located in Scotland) to provide advice to around 2 million people every year. We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face.
JOB PURPOSE
To set up and manage our policy and public affairs activities in Scotland ensuring AdviceUK has a strong voice, so we can secure policy change to benefit organisations delivering advice and the communities they serve. The post holder will be responsible for establishing AdviceUK’s first policy and influencing strategy for Scotland, including through developing policy solutions informed by strong evidence and rooted in member experience, and leading effective political and stakeholder engagement which will influence change. They will work closely with colleagues across the UK to join up policy, influencing and communications work.
KEY TASKS AND RESPONSIBILITIES
1.Strategy
1.1 Develop AdviceUK’s first policy and influencing strategy for Scotland, through consultation with members and stakeholders and analysis of the landscape and opportunities in Scottish policy making.
1.2 Put plans in place to roll out a specific programme of proactive and reactive policy work to further AdviceUK’s strategic aims in Scotland and represent the voices of Scottish members.
1.3 Devise measures to monitor the impact of our policy and influencing work in Scotland and report back to staff, trustees, members and stakeholders about the difference we are making.
2.Policy development
2.1 Collaborate with AdviceUK members, partners, sector stakeholders and
beneficiaries to develop clear, concise and authoritative policy positions on key issues.
2.2 Produce high-quality, well-argued policy materials based on data and evidence, including reports, select committee responses, evidence statements, briefings and responses to Scottish Government consultations.
2.3 Provide policy input for media statements, press releases and social media posts relating to Scotland, which are managed by the Press Officer and Digital Marketing Officer.
2.4 Develop an expert knowledge of policy issues affecting Advice UK members, keep up to date on the political and legislative environment and identify opportunities to use these to further Advice UK’s strategic objectives.
2.5 Represent AdviceUK at policy and/or sector meetings and events.
3. Public affairs
3.1 Roll out a programme of public affairs work including Scottish parliamentary engagement to promote AdviceUK’s strategic priorities.
3.2 Build and maintain effective relationships with stakeholders across the Scottish Government and parliament, local and decision makers, non-governmental bodies and other relevant stakeholders.
3.3 Champion an evidence based approach to all Advice UK’s advocacy and external relations work, drawing on research and member insight to inform our campaign messages.
3.4 Ensure regular opportunities for Advice UK members in Scotland to feed into our public affairs and advocacy work, and regular communications on our impact, to demonstrate how we amplify their voice.
3.5 Monitor and evaluate public affairs work, including collecting relevant metrics, to report back on our success and inform future campaigns.
4. Research and data
4.1 Work with Policy, Programme and Media (PPM) colleagues as well as the wider AdviceUK team to develop the evidence base needed to inform our policy and campaigns work in Scotland.
4.2 Work with the Research and Policy Analyst to carry out analysis that identifies emerging trends in the Scottish advice world and use this to provide evidence-based policy briefings and specific policy solutions.
5. General duties
5.1 Ensure you effectively communicate Advice UK’s vision, mission and objectives to staff, members and external stakeholders.
5.2 Ensure you demonstrate Advice UK’s values and behaviours in all aspects of your work
5.3 Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers
5.4 With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training
5.5 Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their services.
5.6 Adhere at all times to Advice UK’s policies and procedures
5.7 Carry out any reasonable duties compatible with the post assigned by your line manager
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
The client requests no contact from agencies or media sales.
Lloyds Bank Foundation
Personal Assistant and Directorate Coordinator (SII & Income)
Starting Salary: £39,363 (London-based)
Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask)
Location: London based with an expectation of at least two days per week in our London office and up to three days working from home
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is a key support role within the Foundation, providing high-quality coordination and executive support to the Strategy, Impact and Innovation and Income directorates.
As Personal Assistant and Directorate Coordinator, you will work closely with Directors and their teams to ensure priorities are well organised, meetings and activity are effectively coordinated, and follow-up is delivered. You will play a central role in enabling the smooth running of two busy directorates, supporting planning, logistics and day-to-day operations.
This is a varied and proactive role that goes beyond traditional administrative support. You will coordinate activity across teams, support senior-level meetings and engagement, and help improve systems and ways of working across the organisation. You will also deputise for the Executive Assistant to the Chief Executive when required, supporting continuity across the Senior Leadership Team.
About You
We’re looking for an organised, proactive and detail-focused individual with experience providing high-quality administrative or PA support in a busy environment.
You will be confident managing complex diaries, coordinating meetings and supporting senior colleagues, with the ability to balance multiple priorities effectively.
You will bring strong communication and organisational skills, alongside good judgement and the ability to anticipate needs in a fast-paced environment.
You will be a collaborative and dependable team member, with a flexible and proactive approach to supporting others. A commitment to diversity, equity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Midday, Thursday 21st May 2026.
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
Interview: Tuesday 2nd June 2026
We support small, local and specialist charities across England and Wales.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Great opportunity to lead and support our charity's team through the next phase of development to drive One Medicine forward.
Job Purpose
To lead the operational delivery of Humanimal Trust’s charitable aims and strategic objectives, as set by the Board of Trustees, ensuring that plans are translated into clear priorities, well-managed programmes and effective day-to-day operations. The postholder will line manage the operational team, oversee the finances and the fundraising activities, and maintain strong governance and compliance within Charity Commission requirements, at all times representing the Trust’s One Medicine purpose with professionalism and integrity.
Dimensions
· Line management responsibility for the operational team
· Budget responsibility: manage agreed operational budgets and monitor expenditure against plan
· Oversee delivery of the annual business plan and operational work programme
· Build and maintain relationships with key stakeholders, supporters, partners and suppliers
· Oversee the fundraising activities
Main Responsibilities and Role
· Provide visible operational leadership for Humanimal Trust, championing One Medicine and role-modelling the Trust’s values
· Translate Board-approved strategy into clear operational priorities, delivery plans and measurable outcomes
· Line-manage the operational team: allocate work, set objectives, provide coaching, and manage performance and wellbeing
· Maintain and improve operational policies, procedures and controls in line with charity regulation, GDPR/data protection and recognised good practice
· Ensure effective delivery of core operational functions (administration, supporter care, governance support, data management and supplier coordination)
· Protect the Trust’s reputation by maintaining high standards of quality, confidentiality, safeguarding and risk management
· Monitor progress against the operational plan, tracking risks, issues and dependencies and reporting regularly to the Chair/Trustees
· Lead on team resourcing and capability: recruitment planning (where applicable), induction, training and continuous improvement
· Work closely with the Chair and Trustees to support good governance, prepare papers, and ensure actions and decisions are implemented
· Attend and present at Board meetings
Finance
· Manage day-to-day financial processes for the Trust, ensuring appropriate approvals, controls and timely processing
· Oversee expense claims and supplier payments in line with policy; ensure accurate records are maintained for audit and reporting
· Track and report on income/expenditure and operational costs, highlighting variances and supporting budget planning with Trustees and finance support (where in place)
· Maintain a clear audit trail for key financial decisions, contracts and delegated approvals
Planning and Organising
· Develop and implement operational plans that translate Trustee priorities into clear workstreams, milestones and accountabilities
· Plan, organise and prioritise team workload and resources to deliver objectives, balancing immediate operational needs with longer-term planning
· Maintain and review the organisational risk register, escalating issues and ensuring proportionate mitigations are in place
· Maintain and review the Trust’s policies and guidance documents
· Monitor and report delivery, performance and compliance (e.g., quarterly/annually as agreed), supporting effective governance and continuous improvement
Decision Making
· Make operational decisions to deliver the Trust’s agreed plans within delegated authority, escalating strategic or high-risk matters to the Chair/Trustees
· Lead and line-manage the operational team, including recruitment planning (where applicable), workload allocation and resource deployment
· Liaise with external partners, supporters, volunteers, suppliers and professional advisers to support delivery and maintain effective relationships
· Liaise with the Chair of Trustees and the Trustees on a regular basis.
· Evaluate and improve processes, systems and ways of working to enhance quality, efficiency, supporter experience and internal control
· Identify learning and development needs for the team and support continuous improvement and professional development
· Manage operational capacity and prioritisation, ensuring resources are aligned to the Trust’s delivery commitments
· Approve expenditure, contracts and commitments within delegated authority and in line with policy
Internal and External Relationships
Internal
· Chair of Trustees and Board of Trustees (including sub-committees), providing timely updates, papers and delivery reporting
· Operational team and volunteers, providing leadership, coordination and support
External
Supporters, donors, partner organisations, volunteers, suppliers and professional advisers (e.g., finance, HR, legal), acting as an operational point of contact as required
Knowledge, Experience, Skills and Style Required
Essential
· Educated to degree level (or equivalent experience), with strong digital/IT capability (MS Office and CRM/databases) and a clear understanding of GDPR/data protection.
· Proven experience in an operational leadership/management role, delivering organisational plans, improving processes and achieving measurable outcomes.
· Excellent communication, negotiation and influencing skills, with the ability to work effectively with Trustees, colleagues, volunteers and external stakeholders.
· Strong people management skills, supporting staff through change, setting clear expectations and creating an inclusive, high-performing team culture.
· Demonstrable experience working in or with a charity/not-for-profit, with a good understanding of governance, compliance and supporter-facing operations (experience in human health, animal health or science an advantage).
· Strong judgement and analytical skills, able to manage competing priorities, budgets and risks and to deliver reliably in a small-organisation environment.
Desirable
· Understanding of the UK charity regulatory environment and good governance practice.
· Experience working with Boards/Trustees, including preparing papers, reporting on delivery and supporting effective decision-making.
· Knowledge and experience of fundraising operations and supporter care.
· Demonstrable understanding of, and commitment to, One Medicine.
Job Context and Special Features
This role is a key senior management position within Humanimal Trust, with responsibility for ensuring that strategy is translated into effective delivery, that the operational team is supported to perform at its best, and that the Trust operates with strong governance, compliance and financial control.
This is a one-year fixed term appointment for a 28-hour (3.5 day) working week, starting at the earliest opportunity. The role is home-based in the UK, with occasional travel to other locations in the country.
The client requests no contact from agencies or media sales.
The Organisation
The National Society for the Prevention of Cruelty to Children (NSPCC) is the UK’s leading children’s charity, driven by a single, unwavering belief: every child deserves to be safe, loved, and free from abuse. Established in 1884 and operating under Royal Charter, the organisation has spent more than 140 years working to prevent cruelty to children and create lasting change in their lives.
Today, that mission has never been more urgent. As the challenges facing children continue to evolve, from the risks of online harm to complex family circumstances, the NSPCC provides vital frontline support while also working to influence the systems that protect children. Each year, it helps make over a million children safer from abuse, with thousands of adults turning to its Helpline and children and young people relying on Childline’s 24/7 counselling when they have nowhere else to turn.
Working across all four nations of the UK and the Channel Islands, the NSPCC combines direct services, education programmes, and national advocacy to drive impact far beyond its immediate reach. Central to its work is a commitment to evidence-led practice, ensuring every action is informed by what works, and that the voices and experiences of children and young people remain at the heart of a safer, more protective society.
The Role
At the heart of NSPCC is its Services Directorate, delivering practical, child-centred support that helps keep children and young people safe. These services translate the organisation’s mission into action through prevention, therapeutic support, and strengthening safeguarding practice.
The Services Director will play a critical role in shaping the NSPCC’s future as a member of the Executive Leadership Team, leading the development and delivery of a national services strategy and overseeing a complex portfolio of services.
Key aspects of the role include:
The Person
This is an opportunity for a collaborative, values-driven leader to navigate complexity, drive meaningful change, and make a lasting difference to children’s lives at scale. The successful candidate will demonstrate the following:
Further Information
For further information about NSPCC, the role responsibilities, and the person we are looking for, please download the Candidate Briefing Pack.
How to Apply
If you are interested in this key role within the NSPCC and feel you have the skills and experience required, please include the following with your application:
Closing date for applications: Monday 1st June 2026
Preliminary interviews with Russam: 12th-16th June 2026
First stage interviews with NSPCC: Week commencing 29th June 2026
Second stage interviews with NSPCC: Week commencing 6th July 2026
Be a part of a supportive team by joining the London District.
Our Net-Zero & Grant Enabler will take the lead in advising, supporting and encouraging our Churches and Circuits across London in accessing and securing funding to aid the development of our Mission Plan, but with a strong leaning towards net-zero initiatives. You must have knowledge of securing funding grants (that’s a given), but you’ll also need to have experience or a strong passion in supporting net-zero schemes. We’d also love you to have some skills in IT applications, some admin know how, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why is this role important?
The Methodist Church has committed to achieve net-zero by 2030. An ambitious target yes, but one we believe to be crucial in securing a better future for our communities. Our new Net-Zero & Grant Enabler will play a significant role in enabling our churches in London to secure funding to help achieve this goal and benefit from the wider impact of reaching net zero.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
The client requests no contact from agencies or media sales.
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
The Key Relationships programme sits at the heart of Greenpeace UK’s fundraising, securing the philanthropic investment that powers its campaigning work. The team raises around £15–16 million annually from major donors, trusts and foundations, and legacies, contributing significantly to the organisation’s wider fundraising income of approximately £37 million.
The Individual Major Gifts programme is a core part of this, driving income from high-value supporters including high-net-worth individuals and family foundations. Sitting within a collaborative structure alongside trusts and foundations, it reflects the increasingly blended nature of donor giving.
We are now seeking a Head of Major Gifts (Individuals) to lead this important area. Reporting to the Deputy Fundraising Director, Key Relationships, you will jointly lead the major gifts function alongside the Head of Major Gifts (Trusts & Foundations), combining strategic leadership with hands-on fundraising. You will jointly lead a team of Major Gifts specialists while personally managing a portfolio of the organisation’s most significant donors, securing six- and seven-figure gifts. You will also lead Greenpeace UK’s contribution to a high-profile global capital campaign to raise €100 million, helping fund a pioneering fossil fuel–free ship and accelerate climate and biodiversity work.
As Head of Major Gifts (Individuals), you will:
Essential skills and experience:
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process. To find out more, including the many ways that diversity and inclusion is encouraged and promoted at Greenpeace UK, please click here.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.
If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme - see applicant pack for details.
Employee benefits
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection.
Samaritans is seeking an experienced and ambitious Trust and Grants Manager to lead and grow a vital income stream supporting our life‑saving work. Reporting to the Head of Trusts and Statutory Income, you’ll play a central role in delivering an ambitious Trusts programme raising over £2 million annually, while inspiring and leading a talented team.
Contract
About the role
As Trust and Grants Manager, you’ll be responsible for developing and delivering our Trust Fundraising Strategy, ensuring strong performance, excellent funder stewardship and long‑term growth. You’ll manage high‑value relationships, lead strategy and planning, and provide inspiring line management to Trust fundraising colleagues.
Working closely with colleagues across Income Generation, Business Development and operational teams, you’ll ensure Samaritans’ work is communicated compellingly to Trust and Statutory funders, grounded in evidence, insight and lived experience.
What you’ll do
About you
You’re an experienced Trust fundraiser with a strong track record of securing six‑figure grants and building effective relationships with major Trusts and Foundations. You combine strategic thinking with attention to detail, and you’re motivated by making a meaningful social impact.
You enjoy leading and developing others, thrive in collaborative environments, and are confident working with data, budgets and complex funding requirements. Above all, you’re committed to Samaritans’ vision of fewer people dying by suicide, and to working inclusively, ethically and with compassion.
What you will bring:
Full outline in the Job description below.
Why Samaritans?
At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.
We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.
Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
To Apply
Please complete the application questions including those outlined below, and submit your CV.
Please note the following questions have a 300-word limit for each answer.
Q1 What interests you about Samaritans and our work? What do you think might make Samaritans compelling to Trust Funders?
Q2 Tell us about your demonstrable experience securing six‑figure Trust or Statutory grants. What approaches did you use to build your pipeline, cultivate funders and secure large or multiyear grants?
Q3 This role requires strong project leadership, cross‑organisational collaboration and stakeholder management. Can you share an example of how you have led a large programme application, and what your approach to collaboration and stakeholder management was in delivering a successful outcome?
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close at midnight on Monday 25 May
Interviews
All applicants will receive notification of the outcome of their application, at the appropriate time.
1st stage interviews will be online: w/c 1 June
2nd stage interviews will be held in person in our Surrey office (KT17 2AF). Date TBC.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Do you have experience providing high quality support for an IT Service Desk?Are you passionate about helping people with their IT issues and keen to work for an Organisation with People at the heart of everything they do?
Samaritans is one of the UK and Ireland’s best known and respected charities. In these challenging times of rising cost of living, and more people struggling with their mental health, Samaritans is needed more than ever before. If you are a technological whizz and want to make a real difference to people’s lives – this is the role for you!
We are looking for a Service Desk Analyst to join our friendly Service Desk as part of the fantastic IT team. In this crucial role you’ll help respond to our staff and volunteers to resolve various 1st and 2nd line IT issues.
We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. If you are looking for a new opportunity or a chance to learn new skills, please consider applying.
As this is a fixed term role, we are looking for candidates who are immediately available.
Contract terms:
£27,000 - £28,500 per annum, plus benefits
5-month fixed term contract
Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences
Linked to our Ewell (Surrey) office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days per month.
What you'll do:
Provide 1st and 2nd line support to staff and volunteers
Respond to support requests via our service desk, as well as face to face, over email and by telephone
Manage incidents and requests through to resolution
Escalate issues to third parties where required
Provide support for a range of software platforms and equipment
Assist with new starter account creation
Participate in the out of hours on call rota
What you’ll bring:
Demonstrable experience of 1st and 2nd line IT support in a service desk environment
Experience providing support for both applications and hardware
Experiencing owning and managing support requests through to resolution
Great customer service skills
Experience working within SLAs
Experience supporting volunteers is desirable
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close:Sunday 17th May 2026
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Ascension is a truly special place to be. We are a thriving Anglican church community in South West London. Our mission is to share the love of God in everything we do - from our vibrant Sunday mornings including Bubble Church - a service for young families that started at Ascension and is being rolled out nationally across the Church of England, to our café Parish Coffee which is open during the week and hosts a refugee drop-in, debt advice service and various community groups.
As our Operations Manager, you will be the operational backbone of the church. While our clergy and ministry leaders focus on the frontline, you will be the one ensuring the infrastructure is robust enough to support our mission.
This is a senior leadership position within our staff team. You won’t just be managing tasks; you will be a key partner to me and the wider team, helping us refine our processes and manage our resources, to ensure we continue to thrive.
Whether managing finances, overseeing building projects, or navigating complex negotiations, every task you undertake serves our mission to share God’s love.
We are looking for a self-starter, and a passionate disciple of Jesus who is ready to use their professional gifts for the kingdom. We hope this pack gives you a sense of the exciting journey we are on and look forward to hearing from you
Spreading the love of God to Balham and beyond
The client requests no contact from agencies or media sales.
Lloyds Bank Foundation
Research and Evaluation Manager
Starting Salary: £50,645 (London-based)
Contract: Full-time, permanent contract (we are open to conversations about flexibility – so please ask)
Location: London-based role with expectation of hybrid working from our London office
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place – personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is a key role at the heart of the Foundation’s ambition to become even more impact-led and evidence-driven. As Research and Evaluation Manager, you will play a vital role in ensuring our programmes, partnerships and investments are grounded in robust evidence and a clear understanding of what works, why it works, and how we can increase our impact.
You will lead the design and delivery of research, evaluation and learning activity across the Foundation, working closely with teams to ensure programmes are built around clear outcomes and that insight is used to inform decisions, improve delivery and strengthen impact.
This is both a technical and collaborative role. You will manage and commission evaluation activity, while also working alongside colleagues across the organisation to embed a stronger culture of learning, evidence and continuous improvement.
About You
We are looking for a skilled research and evaluation professional with experience of designing, commissioning and delivering high-quality evaluation activity. You will be confident working with data, evidence and insight to inform decision-making and improve programmes or services.
You will bring strong analytical skills, alongside the ability to translate complex information into clear, practical recommendations. You will be comfortable managing external partners and contracts, and confident supporting others to embed evidence and learning into their work.
Above all, you will be collaborative, curious and committed to using evidence to improve outcomes for communities. A commitment to equality, diversity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Midday, Wednesday 27th May 2026
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
First Interview: Monday 8th June 2026
Second Interview: Friday 19th June 2026
We support small, local and specialist charities across England and Wales.

