Digital experience manager jobs

Department: Mass Participation
Location: hybrid – minimum one day per week at our Aldgate, London head office
Hours of work: 37.5 hours
Contract: permanent, full time
Salary: £48,000 – £53,000 per annum
Closing date: Wednesday 21st May at 11.59pm
Annual leave: 33 days (plus eight bank holidays)

Benefits

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to join Dementia UK as Senior Mass Participation Manager. Leading a team of nine, you’ll be responsible for delivering a successful strategy and operational plan for virtual events and mass participation products, ensuring sustainable growth and impact.

Working within the Fundraising team, this role involves driving the development of engaging campaigns that increase supporter numbers and income, all while providing an excellent supporter experience. Collaboration across the charity is key to ensuring the programme runs efficiently, with decisions informed by data, supporter insights and market trends to help identify opportunities.

In partnership with the Head of Mass Participation, you will help shape and deliver the programme’s strategy, develop and monitor the annual budget and report on performance with clear analysis of any variances. The role also includes leading the creation and delivery of an insight-led marketing strategy.

To be successful in this role, you will have significant experience in mass participation fundraising and virtual events, with a strong track record of growing income. Confidence in setting and managing large budgets, reporting on KPIs and adjusting plans as necessary is essential. An understanding of supporter and stakeholder needs is vital, with the ability to use insight to shape effective communications and stewardship. You’ll also be an experienced team leader who can motivate and guide others to deliver results.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recrutiment team.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

We currently have an exciting opportunity for a Service Manager, based in our North-East region, to oversee our Anti-Trafficking and Modern Slavery Outreach and Accommodation support. This role is to manage and maintain high levels of service delivery. You will directly oversee coordinators. You will work with those Coordinators to ensure that; contractual KPI's are met, service users are supported effectively, staff are developed, and internal processes and procedures are followed to a high standard. The NE Service Manager will be the main point of contact for regional events and responsibilities. Where required, you will also play a role in implementing service and system improvements.

Responsibilities:

Service Management

• Oversight, line management coaching and support of Coordinators including effective supervisions and annual appraisals.

• Ensure all Service Users are being supported effectively and assist Coordinators with problem-solving and managing incidents, safeguarding issues, and complex cases.

• Ensure all staff are supported and managed effectively by their Coordinators, this includes leave, performance, wellbeing, and training.

• Communicate with the Salvation Army Modern Slavery team where necessary.

• Regular visits to all accommodation sites

• Work collaboratively with People and Culture staff to support and manage staff as needed.

• Organise and run the on-call rota for the service.

• Oversee other services or a team in the absence of Coordinator (ie. Holiday or sickness).

Safeguarding

• Ensure your team works proactively and closely with the Safeguarding Lead to keep all Service Users and Staff safe from harm.

• Ensure that the safeguarding policy and reporting system are strictly adhered to.

Health & Safety / Facilites Management

• Ensure lone-working safety procedures are implemented and sustained.

• Understand H&S standards & requirements and ensure they are monitored and maintained.

• To act as office manager for the regional office:

• Work closely and collaboratively with Facilities, LifeSupply, Operations, Devices, and People and Culture on this area.

• To oversee regular health and safety checks, office furniture & supplies and to liaise with finance re suppliers for this building.

• To support and when required facilitate, regional events and training

Assurance & Compliance

• Ensure all KPIs and standards are met and tracked by staff including referrals, exits, RNAs, and accommodation standards.

• Ensure all Weekly Overviews, checklists, audits, and other quality control systems created by the Assurance team are used consistently and processes are adhered to.

• Manage Service User or external complaints with the support of Senior Service manager when necessary.

• Ensure all month-end procedures are followed by staff, and information submitted effectively.

• Manage all performance issues raised by the Assurance team effectively and proactively.

• Ensure the Service is prepared for internal or external inspection & auditing from CQC, The Salvation Army, etc.

Stakeholder Engagement

• Work closely with the Head of Service in developing local partnerships and networks.

• Represent Causeway externally at events.

• Proactively engage in Networks and Forums you are assigned to.

Financial Control

• In collaboration with the Senior Service Manager ensure spending is in line with the MSVCC contract, policy, and budget.

• Communicating with the finance team appropriately with regards to month-end, financial requirements for the service, and problem-solving.

• Sign off expenses and spend in-line with expenses policy.

Training, Learning, & Development

• Support other Services & Innovations e.g. LifeSupply & Bright Future.

• Support the work of the Communication Department as requested.

• Develop and deliver training in conjunction with the People & Culture team.

Organisational Responsibilities

• As the most senior member of staff in the region, be a point of contact for the region and be a representative of Causeway’s values and culture amongst the staff team.

• To take the lead on any new projects that may take place, asked to do so by LM.

• To support any regional events such as staff meetings, training, external events etc.

• Attend relevant team meetings management meetings, and local team meetings.

• To be ‘on-call’, out of hours approximately one week in three/four - managing and accepting referrals and dealing with out-of-hours incidents.

Any other duties that are commensurate with the role

Digital Communications Manager

Do you imagine yourself managing digital communications and websites for a fast-paced campaigning charity? Do you want to use your skills and experience to help deliver political and legislative change? Have you got experience leading digital communications in a dynamic, news and policy focused environment? If this is you, then apply to join us as DIGITAL COMMUNICATIONS MANAGER at Stonewall.

Stonewall is a LGBTQ charity. Over the last 35 years, we have helped create transformative change for LGBTQ people in the UK. Our campaigns drive positive change in public attitudes and public policy.

You would be a key part of a team of driven, passionate people who are working together to deliver meaningful and tangible progress for LGBTQ people.

For this role we are looking for significant experience working across digital platforms and communications in a high-profile environment who can influence policy makers, lawmakers, and sector leaders.

Our organisation is made up a committed and focused team. Lots our staff have a personal investment in Stonewall's work, and they come from a wide range of backgrounds.

Location: Farringdon, London / Hybrid
Salary: £38,000-£45,000
Contract Type: Permanent
Hours: Full time

Closing Date:16 May 2025

You may also have experience in the following: Digital Communications, Digital Marketing, Communications Officer, Media Manager, PR, Public Relations, Public Relations Officer, Animal Welfare, Communications Manager, Marketing Communications, Campaign Manager, Project Management, Charity, Third Sector, Charities, NFP, Not for Profit, etc

REF-221 370

Are you passionate about making a tangible difference in your community through innovative digital strategies?
 
Marketing Manager (Digital Fundraising Focus)
Salary: Circa £36,500 - £41,200
Charity: Community based
Hours: 5 days (1FTE) or 4 days (.8FTE) per week (flexible arrangements available)
Contract: Permanent
Location: Hybrid (London Borough of Brent and homeworking)
 
As the Marketing Manager you will lead this charity’s individual donor engagement, acquisition, and retention, aligning with fundraising targets. This role is ideal for an experienced Marketing Manager who resonates with their mission. The role focuses on developing digital marketing and donor management systems, providing strategic oversight of external communications.
 
Key Responsibilities

• Digital Marketing: Develop and implement a ‘test and learn’ digital marketing strategy targeting individual donors. Manage the CRM system for tracking and profiling supporters. Lead digital marketing campaigns, ensuring compliance with data protection regulations.
• Wider Marketing: Support broader marketing campaigns, establish media relationships, and promote digital and in-person events. Collaborate across teams to align digital marketing initiatives with organisational goals.
• Donor Engagement: Enhance donor engagement strategies to maximise retention and growth. Develop personalised communication plans and follow-up procedures.
• Content Strategy: Create and implement content strategies that align with their mission and resonate with the target audience. Oversee the development of digital and print materials.
• Performance Metrics: Monitor and report on the effectiveness of marketing campaigns, using insights to optimise strategies.

Person Specification

• Proven experience in digital marketing and fundraising.
• Planning, organisational, and people skills.
• Proficiency in CRM systems, email marketing (Mailchimp), social media management, and data compliance (GDPR).
• Ability to craft emotionally resonant messaging and manage content calendars.
• Exceptional analytical skills with a track record of using data to drive marketing decisions.
• Project management skills, with the ability to manage multiple projects simultaneously.
• Candidates from outside the non-profit sector are welcome, provided they demonstrate relevant skills and experience

Looking for your next big challenge? Want to see your ideas come to life? This could be it. Apply now.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world class care, helping to ensure the best outcome and experience possible for children and their families.

Scope of role

The digital marketing officer is a new role within the communications and engagement team, reflecting the charity’s strategic ambitions to shape and improve our digital approach.

We are a friendly, creative, and supportive team, responsible for raising awareness, demonstrating impact,  growing the brand and supporting both our  fundraising colleagues and our committed community of fundraisers, donors and volunteers to raise as  possible in aid of our nations children’s hospital.

As digital marketing officer you will play a key role in developing and implementing our digital strategy, working closely with the fundraising and wider comms and engagement team to deliver tangible results.  It is also an exciting time to join our team, as this role will begin at a critical point in the redevelopment of our website. The digital marketing officer will play a vital part in the ongoing rollout of the site.

Working closely with the wider charity team, this new position offers a real opportunity to help develop and grow the charity’s positive impact on the lives of children and families.

Person specification

We are seeking a digital marketing officer with extensive experience in a digital marketing role, including SEO, paid search and display advertising, paid social media and email marketing

This is a great opportunity to join a small but highly motivated team.

For the full person spec and job description, please see our website.

As a dynamic church and one of the UK's largest charities, The Salvation Army is dedicated to transforming lives across the UK and Ireland. Having achieved significant digital growth over the past couple of years, the organisation is seeking a visionary digital leader to continue to spearhead its digital evolution and further implement an ambitious digital roadmap during the permanent postholders maternity leave.

This is not a caretaker role; the aim over the coming year is to maintain digital momentum and continue to build on excellent progress, and as such, the role will be pivotal in ensuring the organisation remain at the forefront of digital innovation, enhancing mission delivery and generating vital income.

The role is one of the most exciting digital opportunities in the sector; as Head of Digital you'll lead a team working across digital marketing and fundraising, communication and content, projects and infrastructure, insight, UX, skills, innovation and AI. A busy role with stakeholder engagement at its core, you'll work with a diverse internal stakeholder group to harness support and energy for the organisation's ongoing digital transformation.

Interim Head of Digital

Contract: One-year fixed term maternity cover contract

Salary: £68,221 London hybrid salary (candidates required to spend a minimum of 40% of each month in London HQ) or £60,912 for home based or less than 40% time in London

Location: Ideally hybrid between home and London office with a minimum of two days per week (or 40% of month) in the office, with less time in office also considered

Hours: Full-time, 35 hours per week with flexible working options fully supported, including condensed hours and job sharing

Closing date for applications: Friday 30th May

Interviews: First stage interviews will be held remotely on the 11th and 12th June with second round held in person at London HQ on 19th June

Core responsibilities within your role will be to:

• Lead on the implementation of the new digital strategy, to support the delivery of mission priorities across the organisation
• Influence senior leaders to both develop in their confidence digital and champion digital transformation across the territory
• Lead and manage the Digital team ensuring that: objectives are successfully delivered, high performing team culture is embedded, and that employee wellbeing is at the top of your agenda
• Be responsible for development and oversight of the AI roadmap for the organisation, including an AI policy and implementation of AI in an ethical framework across the territory, in collaboration with IT and other business partners
• Work within the culture of The Salvation Army as a church and as a charity in both a responsive and opportunistic way, successfully working collaboratively with internal stakeholders, responding to the external environment and offering digital advice and solutions
• Be the strategic lead on the effective selection and use of digital channels for the organisation, orchestrating execution of campaigns and communications through digital to meet objectives
• Ensure product ownership and governance of key digital platforms to ensure continuous development, great UX and high availability by overseeing agencies, suppliers, platform providers to ensure objectives are met efficiently
• Collaborate with fundraising to enable them to meet targets through digital channels to deliver income growth and to meet digital specific income targets
• Be responsible for managing the Digital budget, allocating cost centres across digital activity including setting, monitoring, forecasting, and providing financial reporting as required
• Lead a culture of systematic learning and improvement; drive the use of digital analysis tools, data, results and the deployment of this in all aspects of digital development and lead on overarching programme to upskill the organisation on digital and AI, including bringing senior leaders on board
• Maintain up-to-date knowledge on current digital and charity (digital) trends, technology and best practice through networking, attending conferences and horizon scanning
• Lead and be accountable for ensuring that all relevant digital regulatory, ethical and compliance requirements are met

We would love to hear from you if you have the following skills and experience:

• Extensive and demonstrable experience of leading and managing digital strategy at a senior level within a complex organisation
• Experience of developing and leading a digital team and the successful implementation of major digital change, transformation and AI
• A demonstrable passion for digital, with subject matter expertise and up to date knowledge of the charity digital market, current trends in the digital space and best practice platforms and techniques across digital communications, fundraising, AI, marketing and infrastructure
• Proven excellent leadership skills with the ability to motivate employees and teams, identify and nurture talent and manage performance effectively to deliver team as well as organisational objectives
• Proven experience of leading multiple cross functional workstreams with a typical 5-10-year time horizon, with proven project management skills and the ability to maximise the impact of available resources
• Excellent interpersonal skills, with the ability to influence at senior level and inspire, engage, build relationships and negotiate between internal and external stakeholders with a high level of diplomacy
• Proven experience of leveraging digital agencies or in house teams for digital channels such as website, email systems, digital advertising
• A strong understanding and experience of implementing relevant regulatory and compliance requirements related to digital and AI
• The ability and willingness to work within and be empathic with the Christian ethos and values of The Salvation Army Mission

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

This role is based in the UK on a remote homeworking contract or based in our London office. If the role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

-Salary: £48,937 - £53,459 based in our London Office, hybrid two days per week with three days from home.

-Salary: £44,056 - £48,575 remote homeworker (UK)

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

As a Digital Marketing Manager at Christian Aid, you will take the lead in developing and executing digital marketing strategies that align with the broader digital and fundraising goals. You will manage key campaigns across different digital channels, from paid search and paid media to email marketing. This role is crucial in driving income, engagement, and awareness by leveraging data-driven insights.

Christian Aid is pursuing an ambitious digital strategy to double our reach and deepen connections with supporters, and your work will play a central role in this journey. You will collaborate with cross-functional teams and work closely with the Digital Lead to optimise digital marketing activities, particularly for humanitarian responses and large-scale fundraising campaigns.

Your ability to strategically manage campaigns, oversee e-communications, and ensure high-performance team operations will directly contribute to Christian Aid's goals in acquiring new supporters and maximising revenue from digital channels. By executing innovative and high-impact digital strategies, you will help drive forward this ambitious vision for growth and strengthened relationships with our supporters.

About you

You are an experienced digital marketing professional with a proven track record in both B2B and B2C environments. You are highly skilled in using digital platforms like Google Ads, Meta Ads Manager, and email marketing solutions to develop and optimize campaigns. While your technical expertise is crucial, you are also a creative thinker who can come up with innovative solutions to engage audiences and drive results.

You are passionate about digital marketing and always eager to stay ahead of trends and innovations in the field. You are a team player who is approachable and open to co-creating ideas with colleagues, fostering a collaborative and inclusive environment. Your leadership and people management skills empower teams to consistently deliver high-quality results while encouraging innovation and creative problem-solving.

You possess a data-driven mindset, using insights to make informed decisions and optimise digital performance. You're able to manage multiple complex projects simultaneously and are comfortable making decisions that impact digital strategy and budget. Your strong communication skills allow you to engage stakeholders effectively, ensuring that digital marketing is embedded across the organisation and that ideas are communicated clearly and persuasively.

Competency questions

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:

-Strategic thinking: Can you describe a digital marketing campaign you developed that significantly increased engagement and revenue? How did you measure its success and optimise it for better performance?

-Team leadership: Share an example of when you led a team through a challenging digital marketing project. How did you ensure the team worked effectively and stayed aligned with the overall goals?

-Data-driven: How have you used data insights to optimise a digital marketing campaign? What tools did you use, and what impact did your changes have on the campaign's outcome?

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Paid Digital Marketing Manager – Membership
Reference: APR20256193
Location: Flexible in UK
Salary: £33,027.00 - £35,259.00 Per Annum, Pro Rata
Contract: 12 Months
Hours: Part-Time, 30 hours per week

Are you an experienced paid digital expert who is also passionate about nature? We're looking for someone to join our membership marketing team and deliver income-generating recruitment campaigns.

You will have proven expertise of managing the delivery of paid search, social and display advertising using a range of targeting techniques including macro demographic and internet-based targeting, as well as micro audience segmentation-based targeting and re targeting techniques. You will manage the media agency at delivery level to ensure this activity is planned and monitored closely and optimised regularly to maximise impact and ROI.

You will also work alongside direct marketing managers to integrate with paid offline and DM/EM campaigns and with the website team to optimise conversion across the join journey.

Essential skills, knowledge and experience:

• Experience in planning and running effective digital advertising campaigns across PPC, Paid Social and Display
• Ability to demonstrate a comprehensive understanding of digital marketing techniques within the media, targeting and creative areas of the role
• Experience in optimizing landing pages / sign-up journeys to improve the conversion rate/value from paid digital campaigns.
• Expertise in working with tracking, measurement and analytic tools used in paid digital media, including systems and software to support this
• Budget management of significant >£500k annual paid digital media budgets
• A good instinct for messages and creative that will drive conversion and income.
• Experience of working in a charity/fundraising team with an understanding of fundraising compliance would be an advantage.

Additional information

• This is a fixed term 12 month contract, for 30 hours per week, which can be worked across 4 of 5 days per week.
• You will work mainly from home so a strong internet connection is essential.
• Occasional travel to an RSPB office for team meetings may be required.

Closing date: 23:59, Sunday, 11th May 2025
We are looking to conduct interviews for this position on 20/21 May.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The RSPB is an equal opportunities employer. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application you will be asked to provide a copy of your CV and complete a short form. You will have the opportunity to explain how you meet the criteria set above in the cover letter section of the application form. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

MSI UK's Digital, Marketing and Comms team at MSI UK is expanding, and we’re looking for a Digital Marketing Officer to support us in enhancing our digital presence.

This is a unique opportunity to use your digital marketing skills for good – delivering impactful activity that supports people to access NHS-funded abortion, contraception and vasectomy services (and feel informed every step of the way)!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £30,321.51 - £33,505.27 for base locations outside of London, dependant on experience and location
• Starting from £33,505.27 - £36,689.03 for base locations inside of London, dependent on experience and location

What will you get up to?

�� Support on all digital marketing workstreams, including SEO, PPC and content marketing

�� Work with the wider team on engaging and SEO-optimised website content to support people accessing care with MSI UK

�� Manage our online clinic listings – keeping them up-to-date and engaging

�� Help build MSI UK’s digital presence, reaching people who are looking for reproductive healthcare services (or just interested in learning more about reproductive rights!)

Plus, you’ll be a brand guardian, ensuring the look and feel of our digital campaigns and content is consistent with the MSI Reproductive Choices global brand, while still relevant to the local (UK-based) audience. 

We're looking for someone with experience in digital marketing roles, a strong knowledge of key SEO, PPC and content marketing principles and tools, and skills in creating content strategically designed for digital audiences.

If this sounds like you – and you’re looking to apply your skills and experience in the reproductive healthcare/rights space – we'd love to hear from you! 

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

The successful candidate will be involved in leading and co-ordinating the delivery of Crohn’s & Colitis UK’s research strategy including our programme of grants, and our work to support increased patient and public involvement in research.  They will work with the Director of Services & Evidence and Head of Evidence & Research to support the charity’s involvement with external research bodies and contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet our strategic objectives.

About You

We are looking for someone who has proven experience of delivering successful research funding and patient and public involvement research activities.  The successful candidate must be adept at establishing and maintaining effective relationships with external stakeholders and comfortable working with operational performance metrics, and implementing strategies and objectives for the organisation.  Ideally your background will be in health care or working in a medical charity and you’ll be educated to degree level or equivalent.  Given this role will involve managing and providing leadership to the Research team, prior management experience would be an advantage. Whilst not essential, a knowledge of the needs of people affected by Crohn’s and Colitis would be beneficial also.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

About the role:

We are seeking a skilled and experienced Strategic Communications Manager to join our Communications team. This role will be pivotal in shaping and executing our communication strategies to support our vision and strategy, working closely with the marketing, brand and digital teams to ensure cohesive customer journey and impactful messaging across all channels online and offline. 

Additionally, this role will involve account management of communications deliverables across the organisation and strategic transport outcome areas and building strong close relationships with key stakeholders in the sector as required. 

What you will be doing:

• Develop and implement comprehensive communication strategies for a range of different B2B and B2C audiences that profile our work and promote our grant, innovation and research products and services ensuring smooth customer journeys at all touchpoints. 

• Ensure that there is a smooth customer journey for different audiences across identified touchpoints, maximising the impact of our content and CTAs for all audiences. 

• Collaborate with the marketing, brand, digital and press teams to develop our content themes, and create content for various platforms including social media, website, email campaigns, and press releases. 

• Collaborate with the brand and marketing team to deliver online and offline events. 

• Support in delivering brand and communications activities for key partnerships and stakeholders as required. 

• Manage projects in an account management type structure, ensuring timely and effective execution of communication plans and initiatives. 

• Anticipate and manage risks and external factors that could influence the communications message, ensuring proactive and strategic responses. 

• Monitor, analyse and report on communication metrics to assess the effectiveness of strategies, KPIs and make data-driven recommendations for improvement to communications and customer journey. 

• Collaborate with innovation, research, and grant team to set creative, clear strategic communications goals that raise awareness and profile our work in the right way, with the right audiences. This will involve creative brainstorming of tools and tactics as well as gathering examples of best practice from industry. 

About you:

Must haves:

• Extensive experience in strategic communications, with a strong background in marketing, branding, and digital. 
• Proven track record of developing and executing successful communication strategies for a range of audiences promoting a range of CTAs. 
• Excellent written and verbal communication skills, with the ability to craft compelling messages for diverse audiences. 

• Experience of creating a range of content for different platforms, from video and infographic to web pages and social media posts. 

• Experience of managing communications partnerships and or campaigns with third party organisations. 

• Strong project management skills, with the ability to manage multiple priorities and deadlines and evidenced experience in ability to record and report effectively on communications projects through systems such as Microsoft Planner. 

• Proficiency in using communication and marketing tools, such as social media platforms, content management systems, and analytics software. 

• Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders. 

• Proactive approach to delivery – key part of this role will be to ensure that relevant senior communications colleagues are kept informed and consulted on key projects. 

Nice to have:

• Experience of leading or supporting online and offline events. 
• Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.

Reporting lines and relationships 

Reports to: Senior Strategic Communications Manager. 

Key relationships: Other Strategic Communications Manager, brand, marketing and digital team, wider communications team, wider organisation. 

Extra Information 

• The role is based In Harlow, Essex at Motability’s offices, easily commutable from London, 30 minutes from Liverpool Street station or 18 minutes from Tottenham Hale station. 

• Blended working arrangement with three days a week working from home. 

• The job holder may be required to travel around the UK from time to time to attend various exhibitions, events relating to work. This could involve occasionally overnight stays and working outside of normal office hours (including weekends). 

Purpose of the Job: 

The Head of Fundraising will be responsible for leading and managing all fundraising activities to generate income for the Sanctuary. The role involves developing corporate partnerships, organising events, and overseeing digital fundraising efforts. The post-holder will also be responsible for delivering effective, measurable Corporate Social Responsibility (CSR) initiatives for business supporters, managing fundraising campaigns, and ensuring financial targets are met. 

This role is key to increasing corporate and community engagement, growing fundraising channels, and enhancing the Sanctuary’s digital presence to maximise income generation. The Head of Fundraising will work closely with internal teams to coordinate activities, monitor performance, and identify new opportunities. 

Key Responsibilities: 

Corporate Fundraising & Partnerships 

· Develop and maintain a pipeline of corporate donors, securing new partnerships while managing existing relationships and ensure that these relationships are properly managed through regular contact and progress reports. 

· Build strong relationships with business supporters to secure both general and restricted funds. 

· Develop and deliver corporate volunteering days, team-building activities, and fundraising opportunities. 

· Oversee the logistics, including venue bookings for corporate and external events, increasing revenue through targeted business engagement. 

· Review contracts, letters of agreement and other correspondence for current corporate partners. 

Fundraising Strategy & Income Generation 

· Work closely with the senior management and the Board to develop and implement a robust fundraising strategy. 

· Propose and test new fundraising opportunities across corporate, digital, and community fundraising streams. 

· Support and deliver fundraising events, appeals, and campaigns to meet financial targets. 

· Ensure compliance with fundraising regulations and best practices, including GDPR and the Charities Act. 

Events & Campaign Management 

· Plan and execute fundraising events, coordinating internal and external teams for smooth delivery. 

· Lead on corporate sponsorship and event partnerships to maximise income and brand exposure. 

· Represent the Sanctuary at networking events, industry meetings, and public engagements to increase awareness and secure funding. 

Digital Fundraising & Social Media 

· Oversee digital fundraising campaigns, maximising income from online channels. 

· Develop compelling digital content to engage supporters and attract new donors. 

· Manage social media fundraising activities across platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok). 

· Track, analyse, and report on digital fundraising performance, adjusting strategies as needed. 

Monitoring & Reporting 

·Regularly review fundraising performance, preparing reports for senior management and Board. 

· Maintain accurate donor and corporate records, ensuring data is up to date and GDPR compliant. 

General Duties 

· Meet regularly with Trustee to update them on proposals and to provide regular updates on progress. 

· Assist with website content, newsletters, and marketing materials. 

· Always ensure a positive representation of the Sanctuary, especially when engaging with the public and corporate partners. 

· Work flexibly, including evenings and weekends, to support key fundraising activities. 

Please see attached the full Job description and person specification.

The Talent Set is proud to be supporting Dreamflight in their search for a Communications Manager.
Salary £40-45k
1 day a week in Chesham
About Dreamflight:
Imagine a holiday filled with joy, laughter, and newfound independence for children facing serious health challenges. That's what Dreamflight delivers. For over 35 years, they have been creating unforgettable holidays to Orlando and exciting UK adventures, all thanks to the dedication of their volunteers and the generosity of their supporters. They are a small but mighty charity with a big heart, and they are ready to change the lives of even more children.
The Opportunity:
This role will lead communications for Dreamflight, working closely and in conjunction with the Head of Fundraising and supported by an assistant. The focus of the role will be to build on the existing communications activities in support of fundraising activities, volunteer & medical nominator engagement and the development of brand messaging. This new role has been created to support the development of our brand messaging to encompass the growth of the charity in the UK, and to work closely with the fundraising team to develop engagement strategies for all Dreamflight audiences.

What you'll be doing:

• Work with the team to develop and implement a communication and engagement strategy for Dreamflight.
• Work closely with the Head of Fundraising and team to ensure strong engagement strategies are in place for all Dreamflight audiences, increasing our reach and attracting funding.
• Develop and refresh brand messaging to reflect the growth in Dreamflight while maintaining the values and ethos of the charity.
• Manage the Communications Assistant effectively, fostering their growth and development to achieve the objectives to grow our income and engage our audiences.
• Manage content for website, social media, newsletters, annual report and printed merchandise, creating compelling stories that showcase Dreamflight’s impact and engage supporters.
• Develop a digital strategy for social media platforms, ensuring content is contemporary, reflects our audience reach, and builds engagement with the charity.
• Track communications performance (reach, engagement, conversion). Produce reports and make data-driven recommendations for improvement.
• Work with the CEO to ensure effective budgeting for all communication activities.

What you'll bring:

• Strong experience in a communications or marketing role.
• Familiarity with supporter journeys and audience segmentation.
• Knowledge and understanding of brand strategy.
• Excellent written and verbal communication skills with the ability to motivate and inspire supporters with tailored content for different audiences and platforms.
• Strong digital skills – confident managing websites (e.g., WordPress), email platforms (e.g., Mailchimp), and social media channels.
• Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans.
• Data driven, with experience of providing insight and analysis to identify and nurture opportunities.
• Comfortable using analytics tools (e.g., Google Analytics, social media insights) to monitor performance and adapt strategy.
• A creative thinker with a keen eye for spotting and creating compelling stories.

Closing date 22nd May
1st stage interviews scheduled for 28th May, 30th May and 4th June via Teams.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

Acts 435 is seeking a dynamic and creative Digital Content Officer to play a key role in communicating the charity’s vision, mission, and impact through engaging digital content across social media and its website. The successful candidate will be responsible for producing a variety of content that resonates with the charity's community of donors, churches, and supporters. This role will help increase awareness of Acts 435’s work and contribute to growing its donor and church/charity networks, while maintaining it’s Christian ethos.

The Digital Content Officer will be responsible for producing social media posts, videos, graphics, and more to support the charity’s online presence, as well as campaigns and appeals throughout the year. They will also utilise digital content to help grow the network of church/charity partners. This is a part-time, flexible position that requires a passionate individual with a strong ability to tell stories through digital media.

As a result of our Christian ethos, and due to the nature of representing and expressing our Christian values through digital content, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to our mission, principles, values and practices by:

• Being an active member of a local church congregation.
• Having an understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
• Being able to express Christian principles, including using scripture, to promote our values.

The role is to be predominatly home-based, but with weekly meetings in York, so the candidate must be reasonably local to York and the surrounding area. Due to the nature of digital content there will be travel involved when filming different partners and locations.