Director Of Finance And Business Improvement Jobs
We're seeking a passionate, innovative, and experienced leader to oversee the Tenancy Support Team (TST) North, a vital service providing housing-related support to people living in accommodation across North London.
About the role
As the Head of Service for TST North, you'll be at the forefront of driving positive change and ensuring the smooth operation of SHP’s largest Tenancy Support Service. With a focus on both day-to-day operations and strategic initiatives, you'll play a pivotal role in overseeing specialised projects and ensuring the delivery of high-quality personalised support housing-related and Move-On support.
The Head of Service for TST (North) is responsible for overseeing the day-to-day operations of the Tenancy Support Team (North) and bespoke projects that support the delivery of the main service. TST North comprises two distinct services funded via the Greater London Authority (GLA) – TST North (main contract), which offers tenancy and Move-on support to 1200 clients housed through the Clearing House Scheme, and TST North PRS which supports 200 clients housed in Private Rented Sector Accommodation.
The Head of TST will hold overall responsibility for motivating and managing the 50+ staff team, ensuring exceptional service delivery, targets are achieved, and clients receive the best possible support to enable them to sustain their tenancies. The Head of TST is required to demonstrate strong commercial awareness, be able to use KPI and outcome data to influence service delivery.
The post holder is required to be agile and dynamic in their approach to engaging and managing the multiple stakeholder relationships across all North London Boroughs, including the development and management of relationships with Private Rented Sector landlords and agents to ensure that Move-on targets are achieved. There is a strong focus on the development of processes, policies, and procedures that promote the key ambitions of the service and respond to changes in service delivery, either due to shifting funding priorities or the launch of new bespoke projects.
About you
- Experience in leading large and dispersed teams in either supported housing, advice, homelessness, or other relevant environment.
- Ability to manage multiple service priorities and commissioner/external stakeholders' demands and to remain motivated in a demanding and target-driven role.
- Experience in producing, analysing, and interpreting complex reports and statistics for use in service monitoring or planning.
- A strong understanding of the techniques aims and objectives of working with street homeless people, including those facing multiple disadvantages.
- An enthusiasm and well-developed skill for placing service users at the heart of service delivery and developing services based on their experience.
- Experience of financial planning for service delivery; budgetary responsibility and control. Wide-ranging knowledge of housing pathways and Move-on routes for people moving from housing with support to independence (hostels, Private Rented Sector, and social housing).
Closing Date: Thursday 28th March 2024 at midnight
Interview Date: Friday 5th April 2024
This post will require an Enhanced DBS check to be processed for the successful applicant. (Include if post requires a DBS.)
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
The client requests no contact from agencies or media sales.
Key information:
Location: London, Bristol, Nottingham, Newcastle or Manchester (Hybrid)
Hours: Full time, 37.5 hours p/w, permanent
Start Date: ASAP (we will work with your notice period)
Salary: £39,500 - £42,500 (London), £37,000 - £40,000 (Bristol, Nottingham, Manchester & Newcastle)
Application Deadline: 11pm, Saturday 6th April 2024.
Interviews will be taking place on the 15th and 16th April 2024.
About upReach
Do you think that your socio-economic background should determine your career prospects? We don't.
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Simply getting a degree is still not enough and a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity driven to address this issue in partnership with employers and universities. We help undergraduates from lower socio-economic backgrounds achieve their career potential by providing a personalised programme of support, empowering young people and overcoming barriers to graduate employment.
To find out more about how we support students, visit our website and read ourAnnual Report, and Impact Report.
Our values
upReach upholds the following values:
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Perseverance
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Integrity
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Advocacy
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Aspiration
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Proactivity
Team Culture and Benefits
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave.
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, this increases to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials.
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Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Ethnic Minorities Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-economic Background Network
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Role Summary
This is a fantastic opportunity for an experienced senior fundraiser with expertise in managing income from trusts, foundations and companies to join upReach as we develop our new three year strategy; 2024 - 2027. The Senior Fundraising Manager will make a significant contribution to the growth of upReach through the raising of five and six figure, multi year gifts from Trust & Foundations and Companies.
Reporting to the Director of Fundraising and Development, you will have responsibility for approved income targets, line management and accountability for a portfolio of high profile funders. You will work collaboratively across the organisation including the delivery and impact teams, finance, partnerships, Senior Leadership Team (SLT) and Trustees.
Core Responsibilities
The Senior Fundraising Manager will uphold upReach’s mission by meeting financial targets, leading on the acquisition and stewardship of key funders and having a significant impact across your area of responsibility and the charity as a whole.
Working with stakeholders (internal and external)
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Develop and maintain positive, mutually beneficial relationships with key external contacts, including funders and volunteers.
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Champion and model a culture of outstanding donor stewardship and supporter care; including best practice and behaviour.
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Make the fundraising ‘ask’ as and when appropriate, or assist others to do so.
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Respond promptly to requests for information and action from supporters.
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Report and disseminate the key issues to emerge from supporter feedback.
Fundraising
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Lead and develop the fundraising strategy for trusts, foundations and companies.
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Manage our pipelines; researching opportunities from trust & foundations and companies.
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Responsible for submitting and managing five and six figure applications.
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Prepare briefing documents on potential funders to inform senior colleagues of relevant information ahead of applying to or speaking with the funder.
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Lead the cultivation of potential funders.
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Oversee relationships with a portfolio of funders maintaining the highest level of donor care.
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Lead on grant reporting, collaborating with colleagues in the Impact, Finance and Programme teams to collate required information.
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Manage philanthropic/CSR relationships with companies including volunteers and employee fundraising.
Financial
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Meet fundraising income targets in line with the overarching strategy.
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Monitor and report monthly on progress towards income targets, proposing corrective action when required.
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Manage income and expenditure budgets and lead the annual budgeting process for areas of responsibility.
People management
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Manage the Fundraising Officer, rotatees (employees participating in the Future Charity Leaders Programme; upReach’s graduate scheme) and volunteers as required.
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Ensure upReach promotes a high performance culture and professional integrity.
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Promote the implementation of business improvement and people development initiatives including training and rotations.
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Work with colleagues across the department and organisation.
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Play an active role in the Leadership team.
Developing, maintaining systems and procedures
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Maintain accurate and up to date records on the CRM to deliver activity and enable effective donor, supporter, supplier and volunteer relationship management.
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Ensure the management of systems and processes comply with the organisation’s data protection obligations, charity law and other legal requirements.
Other
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Continue to develop the skills and knowledge of you and your team to ensure you are up-to-date with changing regulation and fundraising best practices.
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Undertake other fundraising or administrative tasks that are required within this role.
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.
Skills and Experience
To be successful, it is anticipated that you will have experience working in a fundraising role within a charity or similar environment. The ideal candidate for Senior Fundraising Manager should display these skills:
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Knowledge of high value fundraising techniques including a clear understanding of prospecting, cultivating, securing and managing partnerships
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Exceptional communication and storytelling skills, both written and oral, with the ability to turn complex ideas into concise and effective cases for support
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Highly organised with attention to detail, and an ability to work autonomously and be a confident decision-maker in a fast-paced environment
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Manage multiple areas and projects, leading others to be effective
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Able to manage a varied workload and balance conflicting priorities to meet deadlines
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Ability to build strong relationships with internal and external stakeholders, such as Funders, Trustees, upReach partners and employees across the organisation
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Skilful management of risk and opportunities with ability to escalate appropriately
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Good knowledge of GDPR legislation and regulations
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Experience of contributing to strategy and budgeting processes
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A proactive attitude and an ability to suggest, research and implement new ideas
This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment.
Equal Opportunities
upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
As Head of Insight, you will lead the development of the evidence and insight programme to inform our strategy and support our policy, public affairs and influencing work within the healthcare system. The outputs of the evidence and insight programme will directly inform our strategic and operational objectives to achieve better diagnosis, better care and better lives for everyone affected by Crohn’s and Colitis.
Our evidence and insight programme is helping us to understand more about the breadth of experiences of everyone living with Crohn’s or colitis across the UK including those in diverse communities. You will work with our Evidence and Insight Advisory Board and a range of agencies, partners, researchers, clinicians and stakeholders, including people with lived experience.
The programme includes developing a new dashboard, co-produced with people with lived experience, providing a visual representation of the impact that Crohn’s and Colitis has on people’s lives across health, education, employment and finances.
About you
You will have knowledge and awareness of the UK health environment and be experienced in using health data, research, evidence and insight to influence or communicate with stakeholders.
Although you will not be doing research yourself, you will be contracting agencies and researchers to commission pieces of work and gather data to support the charity in all its activities.
You will have experience of leading teams and managing programmes in the NHS, charity, wider health or research sectors.
What can you expect from us
Crohn’s & Colitis UK is a truly flexible employer. Getting the right person for the role is more important than where you live.
We value equality and want to make sure we get the best person for the job every time so want to hear from people of all backgrounds and with a range of experiences.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our ambitious plans will help to make a real difference.
How to apply
Closing date: Monday 1st April 2024 at 9.00am
If you wish to apply for this role, please provide an up-to-date CV and Supporting Statement to the 'jobs' email listed within the Recruitment Pack.
Please note:
Only applicants sending in a CV complete with a Supporting Statement, giving examples of how you meet the criteria of the person specification, and what you feel you would bring to this role, will be considered in the recruitment process.
Applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We will not be accepting any contact from Recruitment Agencies or Media Sales.
Please provide a supporting statement giving evidence and examples of how you meet the criteria of the person specification, and what you feel you would bring to this role and along with your CV, please send it to the 'jobs' email detailed within the Recruitment Pack
The client requests no contact from agencies or media sales.