Education and professional development lead jobs

Project Coordinator (Wales)

About us

Children North-east is a long-established charity dedicated to helping babies, children, young people and their families thrive. Since 1891, we’ve delivered vital services that tackle inequality and remove barriers to opportunity.

Our innovative Poverty Proofing® work supports schools and organisations to identify and address the hidden costs of the school day, ensuring every child can participate fully in education regardless of their financial circumstances

We are now delivering a major programme across Wales, in partnership with Welsh Government and Resolve Poverty, to reduce the cost of the school day and tackle the impact of poverty on learners.

About the role

We are looking for a Project Coordinator to support the delivery of a national programme across Wales. This role will focus on reducing financial barriers in education, amplifying the voices of learners, and supporting schools and partners to embed inclusive, poverty-aware practices.

You’ll work collaboratively with colleagues, stakeholders and communities to deliver meaningful change, helping ensure all children can thrive regardless of their circumstances.

Key responsibilities

• Lead the development of a bilingual national learners’ network to capture and amplify lived experiences
• Deliver training and engagement with children, young people and families
• Support the development of a national educators’ network to reduce school costs and tackle stigma
• Work closely with partners including schools, local authorities and Welsh Government
• Support policy engagement by sharing insights and delivery learnings
• Implement monitoring and evaluation, including data collection and reporting
• Build and maintain strong stakeholder relationships
• Promote the project through events, networks and communications

Person specification

Essential

• Ability to communicate effectively in Welsh and English
• Experience delivering projects involving children, young people and families
• Understanding of participation, consultation and research approaches
• Knowledge of poverty and its impact on education
• Understanding of the Welsh education system and safeguarding
• Strong organisational, communication and data analysis/reporting skills
• Ability to work independently and manage multiple priorities

Desirable

• Degree-level or relevant professional qualification
• Experience managing or delivering multiple projects

Cydgysylltydd Prosiect (Cymru)

Amdanom ni

Mae Children Northeast yn elusen sydd wedi bod yn helpu babanod, plant, pobl ifanc a’u teuluoedd i ffynnu ers 1891. Rydym yn darparu gwasanaethau hanfodol sy’n mynd i’r afael ag anghydraddoldeb ac yn dileu rhwystrau i gyfleoedd

Mae ein gwaith Poverty Proofing® yn helpu ysgolion a sefydliadau i nodi a mynd i’r afael â chostau cudd y diwrnod ysgol, gan sicrhau bod pob plentyn yn gallu cymryd rhan lawn mewn addysg.

Rydym yn cyflwyno rhaglen genedlaethol yng Nghymru, mewn partneriaeth â Llywodraeth Cymru a Resolve Poverty, i leihau cost y diwrnod ysgol a mynd i’r afael ag effaith tlodi ar ddysgwyr.

Am y rôl

Rydym yn chwilio am Gydgysylltydd Prosiect i gefnogi’r gwaith o gyflwyno rhaglen genedlaethol ledled Cymru. Bydd y rôl hon yn canolbwyntio ar leihau rhwystrau ariannol mewn addysg, cryfhau llais dysgwyr, a chefnogi ysgolion a phartneriaid i weithredu arferion cynhwysol.

Byddwch yn gweithio gyda chydweithwyr, rhanddeiliaid a chymunedau i sicrhau newid cadarnhaol i blant a phobl ifanc ledled Cymru.

Prif gyfrifoldebau

• Arwain datblygiad rhwydwaith dysgwyr cenedlaethol dwyieithog
• Darparu hyfforddiant ac ymgysylltu gyda phlant, pobl ifanc a theuluoedd
• Cefnogi datblygiad rhwydwaith addysgwyr cenedlaethol
• Gweithio gyda phartneriaid gan gynnwys ysgolion, awdurdodau lleol a Llywodraeth Cymru
• Cyfrannu at ddatblygu polisi drwy rannu mewnwelediadau
• Gweithredu monitro a gwerthuso, gan gynnwys casglu data ac adrodd
• Datblygu a chynnal perthnasoedd rhanddeiliaid
• Hyrwyddo’r prosiect drwy ddigwyddiadau a rhwydweithiau

Manyleb y person

Hanfodol

• Y gallu i gyfathrebu’n effeithiol yn Gymraeg ac yn Saesneg
• Profiad o gyflawni prosiectau gyda phlant, pobl ifanc a theuluoedd
• Dealltwriaeth o gyfranogiad, ymgynghori ac ymchwil
• Gwybodaeth am dlodi a’i effaith ar addysg
• Dealltwriaeth o system addysg Cymru a diogelu
• Sgiliau trefnu, cyfathrebu a dadansoddi data/adrodd cryf
• Y gallu i weithio’n annibynnol a rheoli blaenoriaethau lluosog

Dymunol

• Cymhwyster proffesiynol neu radd
• Profiad o reoli neu gyflawni nifer o brosiectau ar yr un pryd

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are now recruiting for a role providing focused, time-limited information, advice and guidance to individuals experiencing mental health challenges, supporting them to return to, remain in, or move towards employment, with a particular focus on engaging those facing multiple and intersecting barriers to work.

This is a full-time, permanent role working 35 hours per week.

What you’ll be doing

If you were working with us, you would be:

• Managing a varied caseload of clients, providing tailored information, advice and guidance to support their employment goals
• Working collaboratively with clients to identify their individual needs and the level of support required
• Developing clear, realistic Action Plans with clients, and reviewing these regularly to reflect progress and changing circumstances
• Supporting clients to address workplace challenges, helping them to return to work, remain in employment, or secure new roles
• Monitoring and tracking progress towards agreed employment outcomes, ensuring support remains focused and effective
• Enabling access to wider opportunities such as training, education, volunteering and other development pathways
• Making appropriate referrals to external services and partner organisations to ensure holistic support for clients

This role requires a proactive and person-centred approach, with a strong focus on achieving meaningful and sustainable employment outcomes.

What we offer

• 30 days annual leave plus public holidays (FTE) 
• Flexible, paid Wellbeing Hour every fortnight (FTE) 
• 35 hours working week
• 6% employer pension contribution 
• 1 day per week working from home subject to completion of Homeworking Checklist
• Supportive environment within a small, dedicated team
• Meaningful, rewarding work supporting people into employment
• Paid carers' leave available

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Please note that this is a re-advertised vacancy. Previous applicants who have already been assessed through the interview process for this role will not be reconsidered at this stage.

Are you a creative and user-centred Learning Designer with a passion for education? Do you want to make a real impact in the medical field by creating world-class digital learning courses for doctors?

RCR Learning supports radiologists and clinical oncologists’ professional development throughout their career – whenever and however they practice. We design, develop and deliver innovative learning products that respond to the real challenges of clinical practice. We’re building a world-class digital learning library of high quality, engaging courses which meet our members’ needs.

The Royal College of Radiologists (RCR) is looking for a Digital Learning Designer to join our dynamic RCR Learning team. You’ll collaborate with subject matter experts and RCR Learning colleagues to design and develop visually engaging, interactive online learning resources that support doctors throughout their careers.

What you’ll do:

Design & develop digital learning

• Work with SMEs to design, test and evaluate interactive online learning courses.
• Create engaging multimedia assets including graphics, animations, videos and templates.
• Develop storyboards and scripts, offering technical and creative input.
• Communicate design ideas clearly and contribute innovative approaches.
• Ensure all content meets RCR brand, accessibility and quality standards.
• Manage multiple projects, deadlines and deliverables.

Support & improve our digital learning offer

• Identify improvements to the LMS, analytics and user experience.
• Support project workflows and operational processes across the Learning team.
• Monitor delegated budgets and contribute to annual content reviews.

Innovate & stay up to date

• Keep informed on best practice in digital learning, pedagogy and accessibility.
• Evaluate new tools and platforms to enhance our learning offer.
• Support marketing with insights into user engagement and standout content.

What you’ll need:

• Extensive experience applying educational and instructional design principles to high quality digital learning. 
• Proficiency in key digital learning authoring tools (e.g., Storyline, Rise 360, Synthesia, Canva). 
• Strong visual design skills, ideally with experience using Adobe Creative Suite. 
• Experience creating engaging digital and video based visual assets. 
• Knowledge of accessibility standards (e.g., WCAG), copyright, GDPR and other relevant legislation. 
• Ability to collaborate confidently with SMEs and internal stakeholders. 
• Experience designing interactive learning exercises such as branching scenarios (desirable). 
• Experience working with doctors, academics or medical professionals (desirable).

If you're excited about using your design skills to support healthcare professionals and improve patient care, we’d love to hear from you.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

JOB PURPOSE

To coordinate Dudley Lodge's impact reporting, fundraising support and business development activities across the organisation.

The postholder will support income generation by identifying funding opportunities, maintaining funding pipelines, coordinating fundraising activity, supporting funding applications and helping Dudley Lodge evidence and communicate the impact of its work to commissioners, funders, donors and stakeholders.

Working closely with the Head of Support Services, Head of Operations and Service Leads, the postholder will collect, collate and report impact and outcomes information, support fundraising and business development activities and contribute to the organisation's sustainability and growth.

Key Responsibilities

• Impact Reporting and Communications
• Fundraising and Income Generation
• Systems and Administration

Impact Reporting and Communications

• Coordinate systems for collecting, recording and reporting impact, outcomes and stakeholder feedback data across Dudley Lodge services.
• Work with Heads of Service and Service Leads to gather feedback, case studies, testimonials and other evidence of service delivery, outcomes and organisational impact.
• Coordinate feedback collection from service users, parents, family members, professionals, commissioners and stakeholders.
• Produce impact summaries, dashboards and data reports for internal and external audiences.
• Coordinate the development of Dudley Lodge's assessment and Support Services' annual impact reports.
• Support the development of systems to collect and report information relating to longer-term outcomes for families.
• Ensure impact information is accurate, accessible and available to support reporting, funding applications and service development activities.
• Support the preparation of commissioner updates, funder reports, stakeholder briefings and annual impact publications.
• Gather, collate and present information, data, case studies and outcomes to support organisational reporting and stakeholder communications.
• Prepare draft reports, updates and communications for review by Heads of Service and Service Leads.
• Coordinate the production and distribution of approved reports, updates and communications.
• Support the dissemination of impact reports, funding updates and organisational achievements.
• Maintain records of stakeholder communications, reporting requirements and submission deadlines.

Fundraising and Income Generation

• Support the organisation to achieve fundraising and income generation targets.
• Research and monitor trusts, foundations, corporate, statutory and tender opportunities, maintaining accurate records of prospective funders, deadlines and reporting requirements.
• Maintain an up-to-date funding pipeline and funding calendar.
• Gather and coordinate evidence, data and supporting information required for grant applications, tenders, expressions of interest and funding reports.
• Assist with the preparation and submission of funding applications and tender responses.
• Coordinate fundraising appeals and donor engagement activities.
• Draft and distribute appeal letters, donor updates and stewardship communications.
• Support funder reporting and grant monitoring requirements.
• Monitor emerging funding opportunities and sector developments and share opportunities with relevant managers.

Systems and Administration

• Maintain accurate fundraising, impact and stakeholder engagement records.
• Support the development and maintenance of databases and reporting systems.
• Coordinate surveys, consultations and feedback exercises.
• Produce regular reports to support management, governance and business development activities.
• Ensure information is recorded, stored and managed in accordance with GDPR and organisational policies.
• Identify opportunities to improve systems, processes and efficiency across impact data collection and reporting, fundraising and stakeholder reporting activities.
• Undertake any other duties appropriate to the grade and purpose of the role, as reasonably required by the Line Manager or to meet the needs of the organisation.

Title of post to which this job reports:

Head of Support Services

Special Conditions:

All staff are expected to work in a flexible way to cope with the needs, demands and requirements of the Centres. This may mean attending or working from either centres, Coventry, Birmingham.

Dudley Lodge operates a non-smoking policy for staff.

Observance of the Centre’s Equal Opportunities Policy will be required, and to work at all times in accordance with all the Centre’s policies and procedures.

Failure by a member of staff to report actual or suspected physical or sexual abuse of a child by another member of a staff or other person having contact with the child may constitute a disciplinary offence.

Contract type

Permanent

Location

Whittington

Hours

37.5 hours per week

Annual salary

Starting from C1 £28,176 with the ability to progress to C3 £31,217

Last day to apply

05/07/2026

The Learning & Development Officer is responsible for working closely with the Director of People & Organisational Development in supporting the design, delivery and development of the education and training across the hospice group.

They will coordinate and organise all in house and external training programmes, maintain accurate records, monitor compliance and support a learning culture across St Giles. They will provide full support for preparing documentation, ensuring all tasks are completed to a high standard and deadlines are met.

Additional responsibilities include assisting with delivering learning sessions, handling and dealing with all requests that come through the L&D department, supporting with data, audit, evaluations and coordinating all invoices.

They will provide essential administrative support to ensure the smooth, efficient delivery of St Giles learning and development initiatives to ensure we remain compliant through regulatory standards and frameworks.

The role will also maintain effective working relationships across the hospice to support efficient service delivery. 

Qualifications

Essential

·Good level of education including Maths & English

Desirable

·Relevant professional qualifications would be an advantage

Knowledge and experience

Essential

·Have a clear understanding and knowledge of Bluestream learning system

·Previous experience in a learning and development role

·Knowledge and understanding of CQC regulations

·Experience with learning management systems/platforms

·Knowledge of the full training cycle, from design to delivery

·Understanding of the importance of training in ensuring safe and effective care to patients

·Awareness of the need for confidentiality in accordance with Data Protection Act and local guidelines

Desirable

·Experience in the charitable sector

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Strong project management skills

·Excellent communication skills

·Ability to assess training needs and provide recommendations based on organisational goals

·Proficiency with MS Office (PowerPoint, Excel, Word & MS Teams)

·Strong organisational skills and attention to detail

·Familiarity with competency frameworks

·Experience in a co-ordination ideally within learning & development.

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. 

The Royal National College for the Blind is looking for an outstanding data professional to take on the new role of Head of Data and Insight. The successful candidate will have the combination of technical, strategic, communication and inter-personal skills which will help us to drive a change in culture, putting data at the heart of our reporting and decision making. In return we offer flexibility, an excellent benefits package and a friendly, supportive working environment. The role is part time hours a on a fixed term contract.

Main duties and responsibilities:

· Provide leadership of MIS operations, including line management of the MIS Manager, driving adoption, optimisation and continuous improvement

· Provide data and insight strategic leadership. Develop and implement a data and insight strategy to improve the organisation’s data maturity, with a specific initial focus on student-facing areas of the business

· Lead on measurement, evaluation and learning for the College, including supporting the development of evaluation frameworks, evidencing theories of change and working with the Senior Management Team to ensure that impact is understood and incorporated into strategic planning

· Embed a culture where teams generate and maintain accurate and timely data, enabling College leaders to evaluate effectiveness regarding student outcomes, quality of teaching, learning and residential support, and effectiveness of leadership and management at all stages of the student journey, from initial contact through transition beyond the College

· Ensure that insights are available to decision makers in the most appropriate way, including developing dashboards and reporting frameworks that provide actionable insights and KPIs to Senior Management and the Board of Governors

· Oversee the further embedding and development of the MIS, identifying areas for improvement and appointing team champions to support ongoing training and skills development

· Work with all stakeholders/users of the MIS to make sure that high quality data is stored in the system, high quality insights are available to decision makers as needed, and the system as a whole underpins quality across the College

· Work with leaders to identify barriers to the data pipeline, ensuring that system users understand its value and the importance of high quality, consistent inputting

· Communicate effectively with all stakeholders and users at all levels of the organisation, acting as a bridge between those with technical knowledge and those without, building a shared vision and understanding of the importance of strong, accurate data and communal responsibility

· Build strong, collaborative relationships across the College, translating business needs into practical data products, technologies and process which help to achieve the outcomes sought

· Contribute to all external audits, monitoring visits and inspections, ensuring that data is ready to be inspected without notice

· Champion data quality, GDPR compliance and governance, embedding robust standards and processes College-wide

About the role

As local campaigning lead in our award-winning public affairs and campaigns team, you will play a pivotal role in driving Sands’ mission to save babies’ lives and ensure bereaved families receive the care and support they need.

You will need experience of delivering and evaluating impactful campaigns, and of working in close partnership with those with lived experience to create meaningful, lasting change at a local or national level.

This is a dynamic, outward-facing role that combines strategic campaigning with hands-on community organising. You will have the skills to support and develop a network of local campaigners, empowering volunteers and supporters to take action in their communities, influence decision-makers, and improve services over the long term. You will also feel comfortable representing Sands at a local level, developing strong relationships to amplify the organisation’s voice and impact.

Working collaboratively across the organisation, you will ensure campaigns are evidence-based, inclusive, and shaped by the lived experiences of diverse bereaved families. You will create compelling content and digital actions, support media engagement, and use data and insight to evaluate impact and continuously strengthen our approach.

This role offers an opportunity to combine leadership, influencing and community engagement skills in a purpose-driven environment, making a tangible difference to families and communities across the UK.

Main Purpose of Job 

To lead Sands’ local campaigning function.

Co-lead impactful campaigns at a local and devolved nation level with bereaved parents and families, supporting Sands core aims to save babies lives and ensure anyone affected by the death of a baby receives the care and support they need by:

1. Leading the implementation and evaluation of Sands local campaigns to further our core aims.

2. Developing the capacity of Sands local volunteers, supporters and campaigners to take action to improve their local services in the long-term.

3. Ensuring that Sands campaigns are evidence based and reflect the views and experiences of a diverse range of bereaved parents and families.

Principle Tasks and Responsibilities 

Leading implementation, and evaluation of Sands local campaigns to further Sands core aims.

• Lead local campaigns at Sands in line with our local campaigning strategy, collaborating and planning with key internal stakeholders, and staying up to date with best practise in local campaigning and community organising techniques externally.
• Evaluate the success of the local campaigns with internal and external stakeholders, implementing recommendations for future improvement.
• Work with colleagues to grow Sands’ local campaigning presence across the UK, including supporting funding applications to build staff capacity.
• Manage the budget for local campaigning.
• Represent Sands at a local level, attending meetings, and building relationships, with local politicians, NHS and council officials, journalists, third sector organisations, and other local stakeholders.
• Produce engaging campaigns content for use digitally across different platforms and in hard copy, working with the engagement team to ensure asks are effectively communicated to key audiences.
• Create compelling e-actions to support our campaigns using the Sands digital campaigning platform.
• Work with colleagues to support the production of press releases and responses to media inquiries.
• Organise campaigns meetings and events (virtual or in person).
• Recruit and line manage local campaigns staff, supporting and collaborating with them to roll out impactful local campaigns in more areas (subject to future funding).

Developing the capacity of Sands volunteers, supporters, and campaigners to take action to improve their local services in the long-term. 

• Manage local campaign groups of bereaved parents and families, empowering and motivating them to implement campaigns to solve issues that affect them and create long-term change in their communities.
• Using community organising techniques to build the capacity of local campaigners and groups to campaign independently in the long-term – connecting local people, facilitating workshops and discussions, developing local campaign leaders, and recruiting new members into campaigns.
• Work collaboratively with teams working with Sands supporters and volunteers to maximise the impact of our campaigns, including supporting the creation of effective campaign supporter journeys.
• Create written and visual resources to support campaigning.
• Develop training sessions to build campaigning skills, to be delivered online or in person, or recorded.
• Provide advice and support to Sands campaigners via email, telephone and video call.
• Ensure key data and information about Sands campaigns and our campaigners are up to date and stored in the relevant place, including the Sands database.

Ensure that Sands campaigns are evidence based and reflect the views and experiences of a diverse range of bereaved parents and families.

· Undertake evidence gathering projects to support Sands campaigns work, including collating and analysing data and presenting findings in an accessible and engaging way.

· Ensure that the views of bereaved parents and families inform Sands campaigns and provide opportunities for Sands volunteers to get involved in our campaigning activity.

· Provide direct support to bereaved parents to help them become confident campaigners, so they are well informed, equipped to speak out and know how to go about it.

General tasks 

· Undertake any other duties commensurate with the role as required by the Head of Public Affairs and Campaigns and the Director of Research, Education and Policy.

· Model the culture and values of Sands at all times.

· Work flexibly with other members of staff and team, with some evening/weekend working.

· Maintain a high level of confidentiality and professional conduct.

· Abide by all Sands Policies and Procedures and undertake all mandatory training as required.

· Participate actively in annual appraisals and personal development reviews.

· Actively promote and embody the vision, mission, and values of Sands including a commitment to Equality, Equity, Diversity and Inclusion (EEDI).

· Occasional evening and weekend working.

This job description is not contractual and may be amended from time to time to reflect the changing needs of the organisation.

Head of Communications & Public Affairs

The Head of Communications & Public Affairs is a pivotal role at Royal Botanic Garden Edinburgh (RBGE) promoting our world-leading work in science, conservation, horticulture, and education.

Working as an active member of the Senior Leadership Team, this role will lead the organisation’s approach to strategic communications, seeking opportunities to engage external audiences, disseminate key messages, and raise RBGE’s profile on a national and international stage through press and media engagement.

With oversight of the communications and publishing functions, this role will also provide key support to the Regius Keeper and the Executive Team in shaping engagement and communication strategies with political stakeholders across the Scottish and UK governments.

This is an exciting opportunity to make a real impact in the next phase of RBGE’s corporate strategy, strengthening key policy relationships and promoting RBGE’s expertise to deliver real impact in the fight against the twin crises of biodiversity loss and climate change.

Closing date:                            09:00am (BST) on Monday 20 July 2026        
First interview date:               30 July 2026
Second interview date: 5 August 2026

Recruitment information: 

Further details on the job description, person specification, and how to apply can be found in the candidate pack for the role on our website here: Head of Communications and Public Affairs Candidate Pack

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?
In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.

The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.

This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.

The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! We expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the ongoing growth and success of the organisation.

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team

   • Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data. 

4. Line Management and Support Coordination

   • Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.

   • Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other area leaders, to ensure strong delivery of services.

   • Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives.. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review bidfeedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK education sector. 

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting vulnerable and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.

Desirable:

• Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.

• Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.

General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic. 

Next steps

If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.

Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.

Location: London, Birmingham, Manchester, Cardiff or Glasgow (hybrid working and an expectation to travel around the UK as and when required)

1st stage interviews: 14/07 (over MS Teams)

2nd stage interviews: 22/07 (in-person in our South London Centre)

As our Development Lead for Equality, Diversity and Inclusion, you will work at the heart of the CEO Office, implementing strategy and facilitating leaders to drive meaningful, organisation-wide action. This role will contribute to ensuring our culture, decisions and programmes reflect the diverse young people we support.

You will be a core enabler in the Trust’s EDI development agenda, using data, insight and lived experience to highlight opportunities and measure progress. Working closely with senior leaders, you will support them to embed EDI into delivery plans and strengthen inclusive practices across the organisation. This will include:

• Using data and insight to track progress and inform decision-making
• Reviewing and recommending inclusive practices that impact our community including young people, funders and our workforce.
• Supporting senior leaders to translate strategy into clear, actionable plans
• Building strong relationships to influence and challenge
• Ensuring lived experience and community voice shape our approach

We’re looking for an experienced and credible EDI professional who thrives in a complex environment and is confident working through influence. You will bring a strong track record of delivering EDI initiatives at scale, using data to drive decisions and building trusted relationships at all levels. You will have a deep understanding of the external EDI landscape, strong communication and facilitation skills, and the ability to turn vision into practical action. Experience in the charity, youth or public sector will help you make an immediate impact, alongside a genuine commitment to creating inclusive environments where everyone can belong and succeed.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Development Lead - EDI? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Development Lead - EDI! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

This role is a unique and exciting opportunity for a passionate, hands-on Chef and Trainer to join our rapidly growing charity and support our mission to transform kids’ health through food in schools in a new region. This role will be critical in delivering our flagship programme Transformations and work directly with school kitchen teams across the North West and North East of England.

Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids’ health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality. We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming  to inspire and enable others to follow our lead. We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

 About you and the role

This role is responsible for the delivery and continuous improvement of the Chefs in Schools Transformation Programme across the North West and North East of England. The Transformation Programme is our flagship year-long initiative, designed to support school kitchen teams and senior leadership teams in serving the best, freshest, and most nutritious food possible. Through this programme, we transform school lunches, upskill kitchen staff, and integrate food education into the heart of the school culture, ensuring that high-quality, scratch-cooked meals become the standard for every pupil.

As a Chef Trainer, you will act as a pivotal, hands-on ambassador for this mission, supporting kitchen teams, school leadership and the wider school community to embed a high quality, sustainable school food culture in schools. You will support development of the programme’s pipeline and join a brilliant, passionate and experienced team of Chef Trainers, with the opportunity to connect, share and learn from one another.

A key component of this role involves being based in schools for 2–3 weeks at a time, working directly on-site to implement the programme. You will travel to different locations across the North West and North East, supporting schools to build high-quality, sustainable food cultures. During your first year, the focus will be specifically on the North West region,  ranging from Manchester to the Wirral, where you will help establish Chefs in Schools’ reputation for positive change.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission.

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us  identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities:

Programme Delivery & Training:

● Inspire, train and cook with chefs, cooks and kitchen teams in the preparation of fresh, nutritious food to meet specified standards, imparting your passion for fresh, quality food and building capability across client schools in line with the Chefs in Schools model.

● Deliver and oversee Transformation Programme delivery in schools within the region, ensuring high quality outcomes aligned to programme objectives and proposals, including check-ins to support proposal and pipeline development.

● Work closely with Head Chefs, Headteachers and School Business Managers to provide fair assessment of culinary ability for existing and new Head Chefs including skills tests.

● Support with recommended kitchen structures at Transformation schools using the Kitchen Brigade system.

● Advise and guide Head Chefs, Kitchen Teams and School Business Managers to improve uptake, menu development and School Food Standards compliance.

● Advise on reputable, quality and cost-effective suppliers to support schools to reduce cost per meal per child without sacrificing food quality. Including light-touch auditing and development of procurement suppliers in the region.

● Encourage schools to monitor, control and reduce kitchen, service and food waste.

● Train kitchen staff to follow up-to-date Health and Safety and hygiene policies and procedures, alongside latest EHO, Food Standards Agency and Allergen guidance.

● Work with the Senior Programme Manager to develop training materials that support the charity’s wider work, ensuring training plans reflect the latest relevant guidance including EHO, Food Standards Agency and Allergen guidance.

● Support schools to develop a whole-school food culture through food education with pupils, aligned to School Food Standards, and the creation of scratch-cooked, delicious and nutritious school food.

Transformation Programme Development:

● Support growing regional brand awareness, in partnership and alignment with the Senior Programme Manager.

● Visit potential new school clients to assess kitchens and kitchen teams (check-ins) within the region, working with the Senior Programme Manager to support proposal and pipeline development as required.

● Support the onboarding of new schools based on the outcome of check-ins conducted and proposals.

● Support in maintaining, improving and running the programme, and Innovations, School Chef Educator and Membership programme needs as required.

Administration & Measurement:

● Support with monitoring and capturing of programme KPIs of Transformation schools, measuring success against Chefs in Schools benchmarking and keeping the Senior Programme Manager updated on any variances.

● Support with case study development working in partnership with the Comms and Fundraising team.

● Report any complaints or serious incidents to the Senior Programme Manager and follow relevant actions related to Chefs in Schools Escalation and Tracking processes.

Essential Skills & Experience:

● You have interest and belief in our mission to improve kids’ health through improving food and food education in schools.

● You have significant professional experience as a chef (minimum of 5 years), ideally with a background in schools, high-volume catering or institutional cooking.

● You have experience training or mentoring kitchen staff, including building culinary capability and culture change.

● You are confident in assessing culinary skills and advising on kitchen structure, menus and supplier choices.

● You are organised, methodical and able to manage multiple workstreams simultaneously.

● You are a strong communicator able to build trusting relationships with different types of stakeholders.

● You have a sound understanding of Health and Safety, Food Hygiene, Allergen regulations and School Food Standards.

Desirable skills & experience:

● Experience working in a school or educational setting.

● Comfortable with data capture, reporting and keeping accurate records.

● Familiarity with the Kitchen Brigade system or equivalent kitchen management structures.

● Experience working with or for a charity or social enterprise.

● A full UK driving licence.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
 

We are now seeking an Deputy CYP Lead to join our CYP Team at this pivotal time on a permanent basis.

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

About the Role:

We are seeking an experienced and committed Deputy Children and Young People (CYP) Lead to support the development and delivery of our therapeutic services at a pivotal time of growth and transformation.
 

Reporting to the CYP Clinical Lead, the successful candidate will play a key role in providing day-to-day leadership and guidance to CYP counsellors and therapists. You will help ensure that services for children and young people are consistently safe, effective, trauma-informed, and survivor-centred.
 

This is a varied and impactful role that combines clinical leadership, safeguarding oversight, service development, and line management. It offers a meaningful opportunity to contribute to shaping, strengthening, and expanding high-quality CYP services.
 

What You’ll Do

• Support the CYP Clinical Lead with assessments, allocations and case distribution across CYP pathways
• Provide clinical guidance and day-to-day support to CYP counsellors and therapists
• Line manage allocated CYP staff and contribute to recruitment, induction and staff development
• Oversee group work programmes, including family support groups
• Undertake the role of Designated Safeguarding Officer for the CYP team
• Deputise as Deputy Designated Safeguarding Lead as part of the rota when required
• Provide guidance on complex safeguarding concerns and ensure appropriate escalation
• Contribute to service improvement, contract delivery and performance monitoring
• Build and maintain effective relationships with external agencies and partners
• Deputise for the CYP Clinical Lead where required

About You

• Degree-level qualification in counselling or psychotherapy (or equivalent experience)
  Professional membership with an accredited counselling/psychotherapy body
  Minimum of 200 hours post-qualification supervised client work
  At least 3 years’ experience working with children and young people affected by rape and sexual violence
  Experience leading or supporting a team
  Strong knowledge of safeguarding legislation (children and adults)
  Completed Level 3 safeguarding training
  Experience in the Violence Against Women and Girls (VAWG) sector
  Understanding of trauma-informed, survivor-centred and feminist practice
  Experience working with diverse communities
  Ability to use data and outcomes to support service improvement
• Experience working with marginalised or under-served communities
  Knowledge of housing, welfare benefits or related legislationn

This role offers the opportunity to:

• Take the next step in your leadership journey
• Gain experience of safeguarding, clinical leadership and service development
• Support and develop a dedicated team of CYP practitioners
• Contribute to the future direction of CYP therapeutic services at RCSL
• Be part of a dynamic, creative and values-led organisation

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.

This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values

Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector.
 

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture
   

We are committed to removing barriers and creating an inclusive workplace.
 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs
   

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Director of Programmes and two other panel members.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

The role will initially be open for two weeks (until 12:00 noon on Wednesday 16 April 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit your CV and a cover letter outlining your suitability for the role to in PDF format to our recruitment inbox.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Oasis Nurture Clinical Lead: a qualified Child Therapist with leadership experience (a qualified Child Psychotherapist or Psychologist (registered) with substantial experience working with children facing adversity)

· For: Oasis Nurture – Oasis St Martin’s Village

· Contract: 4 days a week: Permanent, Term Time

· Working Pattern: Monday, Tuesday, Thursday, Friday: 8-4pm

· Salary:  £42,193, including London Weighting and pro-rated for term-time plus pension and all the usual employment benefits

Oasis St Martin’s Village

Oasis St Martins Village is part of Oasis which is a group of organisations, committed to building stronger communities. Oasis St Martin’s Village, based in Tulse Hill, is a new and exciting project, working in partnership with other organisations in an integrated way, to provide opportunity and pathways for children and young people.

The vision of the Village is to transform the life-chances of children, who are struggling in or not coping with mainstream education, by offering them and their families support and opportunity.

Our work is based around the principle that “it takes a village to raise a child”.

Oasis Nurture

Oasis Nurture is a project that is carried out on the Village. It is a therapeutic intervention designed specifically for those children who might be described as the missing middle – those who do not meet the threshold for an ECHP but who nevertheless struggle to engage with the curriculum for a variety of reasons.

Oasis Nurture is just completing its pilot phase, working with four local schools, offering a two day a week intervention to a small group of children.

As the Clinical Lead, you will ensure the highest standards of therapeutic care, support a team of dedicated practitioners and teachers and collaborate with schools, social services, and mental health agencies to create a wraparound support system for children.

The Role

In this role you will be:

· Providing clinical leadership and case management expertise

· Holding and managing a small caseload of complex therapy cases, providing direct intervention where needed.

· Supervising the team and leading reflective practice

· Fostering a culture of collaboration, curiosity, and kindness within the team.

· Ensuring programme excellence & development, working alongside the leadership team to refine therapeutic models, policies, and safeguarding protocols.

· Ensuring all practice is evidence-based, inclusive, and child-centred.

· Managing data and outcomes, evaluating and reporting impact

Oasis Nurture is not an Alternative Provision; it is a part time intervention designed to support local schools and children and their families.

As this is a newly created role, you will expect some evolution of the role as a result of the development of the project, your insightful input and our combined learning. At the same time, the role provides incredible opportunities for the right person.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.

We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

If successful you will be invited to a formal interview (TBC). We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

You’ll also support student voice, deliver induction activities, and ensure student feedback is heard and acted on. If you’re interested in running outreach activities, delivering talks to students and supporting Student Reps this is the role for you.
 

Main Duties and Responsibilities

Outreach & Engagement

· Lead on the planning and delivery of outreach activity (such as stalls and interactive activities) to promote the Students’ Union (specifically the Academic Experience Team’s) services, helping students understand what support is available to them.

· Build relationships with external charities and organisations, coordinating their involvement in on-campus outreach activity to raise awareness of support services relevant to students.

· Develop creative, inclusive approaches to increase student awareness and participation, particularly among students who may not usually engage.

· Collaborate with the Representation Coordinator, Community Events Team, and School & Student Community Organisers (SCOs) to design and deliver outreach that raises awareness of key academic and student issues, including initiatives for awareness weeks and heritage months.

· Monitor impact by monitoring attendance and engagement, in addition to gathering feedback to understand what worked well and continuously improve future outreach.
 

Induction & Student Transition

· Support the Academic Experience Manager in booking and coordinating SU induction talks for the start of each Semester.

· Deliver engaging induction talks and sessions to help new students understand how they can get involved and shape their academic experience.

· Ensure students are aware of key opportunities such as becoming a Student Rep and how to share feedback with the SU.

· Collect feedback on induction sessions and use this to improve content and delivery for future students.
 

Student Representation Support

· Support the delivery of Student Representative recruitment & training, helping reps understand their role and how to represent student views effectively.

· Work with Reps throughout the year to keep them engaged, confident, and active in their role, by hosting drop-in sessions and forums.

· Support the administration of Student Representation, helping students share feedback and ensuring it is used to inform improvements.

· Support the planning, organisation and delivery of School Student Forums and attendance at Programme Academic Experience Groups (PAEGs).

· Support the Academic Experience Team with day-to-day administration, including monitoring shared inboxes, responding to student queries, and helping ensure timely communication with Student Representatives.

Communicating Student Voice

· Work collaboratively with the Marketing Team and Representation Coordinator to develop and deliver regular reporting on student voice activity, including showcasing the impact of work led by Student Reps and SCOs

· Work in partnership with the Advice and Insight teams to support the effective use of student feedback mechanisms, including:

o Coordinating the collation and organisation of student submissions

o Assisting in the analysis and interpretation of feedback data

o Ensuring timely and meaningful reporting back to students and stakeholders on key themes and outcomes

Supporting The Wider SU Team

· Harness and maintain good working relationships with all colleagues across the SU, working as collaboratively as possible on all projects where appropriate.

· Support with the delivery of larger events like Freshers Week, Refreshers Week, the Students’ Union Awards and Elections (this is not an exhaustive list).

General Duties

· Set high standards of integrity, punctuality, accuracy, politeness, and professionalism. By personal example promote a positive image of the SU and ensure staff provide an excellent customer service.

· Ensure the effective and efficient day to day running of the department.

· Contribute towards the delivery of the SU’s strategic plan.

· Attend conferences, training events and meetings as necessary.

· Build and maintain effective relationships with external stakeholders and providers

· Undertake individual projects as required for the benefit of Herts students.

· Have a flexible approach to work and undertake any other reasonable duties that may be required, including general administration.

· Keep up to date with relevant local, national, international & sector developments, changes in legislation and good practice.

· Be sensitive when handling confidential information.

· Respect the democratic structure of the SU at all times.

· Abide by the Union Constitution and Union policies and procedures at all times.

· Support with the delivery of the Students’ Union Elections, Bye-Elections and Referenda, ensuring that they are free, fair and accessible to all students.

· Be aware of the department’s impact on the environment and to work within the environmental policies of the SU and the Uni of Herts.