Emotional support worker jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking to appoint an Operations Officer to help build and scale our social enterprise. You will report to the Head of Operations. Operations Officers are a crucial part of our Services Team. You will be the main point of contact for our partner charities, receiving referrals for personalised budgets and processing these on a weekly basis. You’ll be responsible for managing incoming cases, liaising with support workers, providing advice and guidance about each case, light touch financial support, and releasing personalised budgets to clients across our contracts. You’ll work closely with our partners around the UK to ensure our personalised budgets reach as many people as possible and our contracts are a success.
The ideal candidate is someone who is highly organised, possesses excellent attention to detail, confident in communicating to partners and at ease delivering presentations. We’re looking for people who are proactive, restless for change and want to be part of an innovative solution to ending homelessness for good.
About Greater Change
Founded in 2018 by Alex McCallion and Jonathan Tan, Greater Change is an innovative social enterprise focused on helping people overcome the financial barriers on their pathway out of homelessness using personalised budgets. We partner with charities and support workers who refer people to us who would benefit from our financial support. The personalised budgets (supported cash transfers) we provide are typically for rent deposits, ID documents, training courses etc.
On average, Greater Change spends £1400 per individual and last year 85% of the people we supported sustained their move into stable housing, saving the public purse over £41,000 per person per annum.
Our goal is ultimately to use personalised budgets as a dignified and effective tool to end homelessness.
Main Responsibilities
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Manage referrals end to end, including receiving, triaging, and processing cases to ensure timely release of funds to partner organisations.
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Maintain accurate and up-to-date records on our CRM to track referrals, case progress, and outcomes.
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Provide financial case planning support for each referral, using a strengths-based approach to support individuals to move away from homelessness.
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Process weekly payments and maintain accurate financial records, ensuring compliance with internal controls.
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Liaise closely with support workers in partner organisations to progress referrals and resolve issues.
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Onboard, train, and support partner charities, including scoping calls, delivery of training sessions, workshops, and bespoke support and resources.
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Ensure high-quality partnership management across all contracts, including the development of tailored resources as required.
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Prepare operational and monitoring reports for partner organisations, lead partners, local authorities, and other stakeholders.
Essential Skills, Knowledge and Experience
- Strong organisational skills with the ability to manage a varied caseload, prioritise workload, and meet deadlines.
- Excellent attention to detail with a consistent focus on accuracy and process.
- Proven partnership-building skills, with the confidence and ability to build new relationships and maintain existing partnerships with charities.
- Confident public speaker, with experience delivering presentations and facilitating onboarding sessions, workshops, online drop-ins, and training sessions.
- Proactive approach to communication, including confidence in picking up the phone, engaging support workers, and visiting partner organisations in person.
- Experience writing reports, collecting and analysing data, and communicating findings to a range of stakeholders.
- Demonstrable passion for, and commitment to, disrupting the current housing system and ending homelessness for good.
Desired Skills, Knowledge and Experience
In addition to the essential skills, we are especially keen to hear from candidates who are able to meet some, or any, of the additional experience requirements below:
- Previous experience working in the housing and/or homelessness sector, either at charities, local authorities or similar.
- Previous experience managing and tracking cases, especially supporting vulnerable clients to reach their goals or a positive outcome.
- A good understanding of the housing system, homelessness, benefits processes and services which support people who are precariously housed.
- Strong IT skills in particular G-Suite, Canva and Microsoft Office.
- Experience using CRM systems, in particular Salesforce.
Personal Attributes
- High and positive energy levels; you thrive when working at pace.
- You have high EQ, are a great listener, proactively inviting feedback and curious to hear the ideas of others.
- Willingness to roll up your sleeves, Greater Change is a ‘hands on’ environment.
- Strong team player who can collaborate and work with others to achieve results.
We welcome applications from candidates with lived experience of homelessness.
Why Join Us?
- Salary: £33,275.44
- Up to 5% pension matching
- Hybrid working model at home and in the office - we are an outcomes driven team, so we want you to work in the way that's most productive for you.
- 9 day fortnight (every alternate week is a 4 day week).
- Macbook or PC.
- A work from home budget of up to £250 to buy what you need for your home setup.
- Frequent team lunches, and quarterly team activity days.
- Training budget of £800/year, to upskill on anything directly related to your work.
- A remote working allowance of up to 10 days per year (pro rata).
- A wellbeing budget of £400/year (pro rata). You can spend it on therapy, the gym, a meditation retreat, whatever helps your wellbeing.
How to Apply
If you are ready to help drive change and play an integral role in shaping the future of Greater Change, we would love to hear from you.
Please apply with a CV and Covering Letter. Your Covering Letter must outline how you meet the Essential Criteria listed above, as well as any relevant desirable skills, experience and knowledge.
Please demonstrate how you reflect our core values and personal attributes throughout your application.
Application Deadline: Monday 9th February 2026
Interview Date: Rolling Basis - We plan to interview throughout January and February.
We will review applications as we receive them, so we encourage you to submit your application as early as possible.
Candidates may be required to participate in up to 3 recruitment rounds following application. This is likely to be an online test, an interview and a final culture fit held in person in our London office. This may change and prospective candidates will be informed of any changes.
Registered Charity
6 - 10
We provide personalised budgets, or cash transfers, that remove financial barriers, helping people move on with dignity and saving the public millions
The client requests no contact from agencies or media sales.
Thank you!
Location: Loughborough, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £24,754 - £28,454 per annum FTE
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Start Date: February 2026
About Us
Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.
Role Overview
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.
Key Responsibilities
- Provide high-quality support and care to young people, ensuring their holistic development.
- Work proactively to safeguard young people and resolve any issues that arise.
- Be a role model, offering care and compassion without discrimination.
- Support young people in developing essential life skills and preparing for independent living.
- Engage young people in education, vocational training, and hobbies.
- Foster positive relationships within the community and support social engagement.
- Plan and participate in day trips and annual residential weeks.
- Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
- Maintain excellent communication and keep accurate records.
Requirements
- Alignment with Baca’s values and mission. Ability to respond to change and work as part of a diverse team.
- Self-motivated, proactive, and able to take initiative.
- Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.
- Relevant training or willingness to complete essential training within the first year.
- Experience working with young people, especially in cross-cultural settings.
- Excellent communication, organizational, and ICT skills.
- Driving licence and access to a car.
- Enhanced DBS check required.
Personal Attributes
- Approachable, reliable, and a strong team worker.
- Supportive, responsible, and personable.
- Flexible and able to work occasional evenings and weekends.
Holidays And Benefits
- 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
- Pension scheme
- Health & Wellbeing programme
- Free parking
- Casual dress
How To Apply
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.
Registered Charity
21 - 50
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
Thank you!
Support Worker
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Flying Angel, Newham.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
Support Workers will provide support to customers to help them develop their life skills, which they require to meet their assessed needs. In some cases, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
What you'll do:
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Flexible
- Open to feedback and self development
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Ability to cope positively with challenging and diverse behaviour
Thank you!
Job Description
| Job Title | Support Worker |
| Reports To | Service Manager |
| Location | Support Workers may be required to work in any service managed by PLUS in accordance with service need. |
Job Purpose
To provide high-quality, person-centred care and support to adults with learning disabilities, enabling them to live fulfilling, independent lives. This role involves promoting health and wellbeing, safeguarding, and empowering individuals through respectful, inclusive, and rights-based approaches.
Key Responsibilities & Duties
Service user-Centred Support & Care
- Provide assistance with daily living activities, including personal hygiene, dressing, mobility, and medication prompting/administration as delegated and trained.
- Deliver person-centred care that respects individuality, culture, and preferences.
- Communicate effectively using tailored approaches, including non-verbal methods and assistive technologies.
- Empower individuals to make informed choices and participate in decision-making.
- Work collaboratively with families, carers, and multidisciplinary teams.
- Support people whose behaviour can challenge services with empathy and an understanding that the behaviour is caused by the environment and not the individual.
- Offer emotional and social support, actively listening and engaging service users in meaningful conversations and activities to prevent social isolation.
- Assist service users with meal planning and preparation, ensuring that specific dietary requirements and nutritional needs are consistently met.
- Assist individuals with mobility needs, including safe moving and handling practices.
- Use appropriate equipment and techniques to ensure safety and comfort during transfers and movement.
- Support service users in maintaining a safe, clean, and organised living environment, including light domestic duties, laundry, and grocery shopping.
- Facilitate service user participation in community activities, appointments, recreational outings, and educational/vocational pursuits.
- Engage in continuous professional development and reflective practice.
- Contribute to service improvement through evidence-based approaches.
- Support and mentor colleagues, sharing best practices and promoting a culture of learning.
Thank you!
We are looking for a Key Support Worker to join Hummingbird Homes, a new and innovative supported accommodation model for young people aged 16/17 leaving care.
Be part of something genuinely differen
This is not a traditional support role. As a Key Support Worker, you will be part of a small, committed team offering relational, trauma-informed support to young people at a crucial point in their lives, helping them move towards independence with stability, dignity and hope.
Hummingbird Homes has been designed to bridge the gap between care and independent living, offering young people their own homes alongside consistent, trusted adult support in a nearby Support House.
Our Values
Everything we do at Handcrafted is shaped by our values. We are a Christian charity, and while we do not expect service users to engage in faith-based activity, our work is grounded in the following principles:
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Creativity Everyone can make something to be proud of
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Empathy We walk alongside people through challenges
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Empowerment Everyone can learn to take back control of their life
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Community We accept people as they are and support one another
These values underpin the way our Key Support Workers build relationships, respond to need, and create safe, supportive environments.
About the Role
As a Key Support Worker, you will play a central role in supporting young people living in Hummingbird Homes. You will work relationally and practically to help each young person develop the skills and confidence they need to move forward.
This is a hands-on, people-centred role that combines emotional support, safeguarding, practical life skills and community building.
Key Responsibilities:
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Build trusted, consistent relationships with young people aged 16–17
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Provide day-to-day support within the Hummingbird Homes model
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Support young people to develop independent living skills
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Maintain a safe, welcoming and supportive environment in the Support House
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Contribute to care planning, risk assessments and support reviews
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Work collaboratively with social workers, local authorities and partner agencies
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Support young people during challenging moments and periods of crisis
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Participate in rota-based working, including evenings, weekends and on-call
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Maintain accurate records and contribute to safeguarding and quality assurance
(Full responsibilities are detailed in the recruitment pack.)
The Support House – A Core Part of the Role
This role includes your accommodation made available rent-free for the better performance of this role
- A base for staff while on shift or on call
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A safe and welcoming space for young people
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A hub for community activities and relationship-building
Who We’re Looking For
We’re looking for someone who:
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Has experience supporting vulnerable young people or care leavers
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Is emotionally resilient, calm and able to build trust
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Understands safeguarding and trauma-informed practice
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Can work flexibly, including evenings and weekends
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Shares our values and is comfortable working within a Christian ethos
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Is committed to helping young people grow in confidence and independence
A full UK driving licence and Enhanced DBS are required.
Why Join Handcrafted?
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Be part of an innovative, relational model of care
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Work within a values-led organisation making real impact
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Join a supportive, close-knit team
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Receive ongoing training and development
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Play a meaningful role in transforming young people’s futures
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Mentivity is seeking 2 Senior Youth Workers to support the delivery of high-quality, safe and engaging youth work sessions for young people across our Southwark youth clubs and school holiday provision. Female applicants are particularly encouraged to apply as part of our commitment to building a diverse and representative workforce.
This role is ideal for an experienced youth work professional who is passionate about empowering young people, creating inclusive spaces, and supporting positive personal, social and emotional development.
About Mentivity:
Founded in 2016 by Sayce Holmes-Lewis alongside co-founders Leon Wright and Tyson Holmes-Lewis, Mentivity is an award-winning, inspirational mentoring organisation that provides aspirational support for young people, schools, families and communities.
Through Mentivity House, we provide a dedicated space for youth development and community engagement, including youth clubs, tailored programmes and respite provision. Our work focuses on raising aspirations, improving life outcomes and ensuring young people feel seen, heard and supported.
What we do:
Youth Work & Mentoring
High-quality, relationship-led youth work that supports young people to develop confidence, resilience and life skills.
Mentivity House & Community Delivery
Inclusive youth clubs, community programmes and safe spaces rooted in the needs of the local Southwark community.
Holiday & Enrichment Programmes
Structured, engaging school holiday provision offering activities, trips, meals and enrichment opportunities for young people who benefit from additional support outside term time.
The Role:
As a Senior Youth Worker, you will play a key role in delivering engaging, youth-led sessions across community and holiday settings. You will build trusted relationships with young people, model positive behaviour, uphold safeguarding standards and contribute to a safe, welcoming environment where all young people can thrive.
You will also support inclusive practice, particularly for young people facing additional challenges or vulnerabilities, and work collaboratively with staff, volunteers and partners to ensure high-quality delivery.
This is a rewarding opportunity to make a real difference within a values-driven organisation that is deeply committed to young people and the communities we serve.
#Senior Youth Worker #Mentor #Youth #Youth Worker #Youth Work #Youth Mentoring #Senior Youth Work
Please submit a cover letter explaining why you want to work at Mentivity and how you meet the person specification for the Senior Youth Worker role. CVs alone will not be considered.
In your cover letter, please include:
Your experience delivering youth work or community programmes
How you support and safeguard young people
Any relevant qualifications or training
Applications should be sent via the CharityJob platform by the closing date. Only candidates who submit a cover letter alongside their CV will be shortlisted.
Registered Charity
11 - 20
Mentivity is an inspirational mentoring organisation and alternative educational provision that aims to provide aspirational support for young people.
The client requests no contact from agencies or media sales.
Thank you!
15 hours per week / £26,765 per annum pro rata / fixed term until 31 March 2027 / working two days a week; Tuesday 10am-6pm and Friday 10am-6pm
At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
We are recruiting for an Emotional Mental Health Worker to support young people aged 11-25 living in Crawley and surrounding areas.
Mind The Gap Emotional Health Support offers young people an alternative way of accessing mental health support. The service offers support to young people who are struggling to find or engage with the right services. This support offer is youth-work based non-clinical support. Working primarily from Crawley Youth Advice Centre, you will deliver face-to-face sessions using evidence-based interventions to engage, educate and empower young people around issues affecting their emotional wellbeing.
Key responsibilities:
- Offer seven sessions of support to each young person, including initial needs assessment and weekly sessions
- Lead on facilitation of emotional well-being and psycho-educational groups
- Support young people transitioning from specialist CAMHS/AMHS services
- Work systemically with parents/carers, educators, and health professionals
- Develop links with agencies and make appropriate referrals
- Promote service user participation and voice
- Comply with safeguarding, health & safety, data protection and EDI policies
Qualifications, knowledge, and experience
- Knowledge of issues facing young people, especially those socially excluded
- Experience in safeguarding children and young people
- Ability to support appropriate mental health pathways
- Training in emotional wellbeing interventions or qualification in youth work
- Understanding of short-term support models
Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Registered Charity
101 - 500
Our mission is to help children and young people have a fair chance to be who they want to be.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role sits within our new project supporting male asylum seekers accommodated in hotels based in Ealing. The service aims to address mental health challenges exacerbated by displacement, trauma, and isolation, with a culturally sensitive approach that prioritises language accessibility, stigma reduction, and improved access to onward referrals.
This will be achieved through in-reach targeted group sessions and 1:1 tailored support sessions, addressing:
- Psychoeducation
- Emotional regulation and coping support
- Peer-based and social connection activities
- Creative and expressive activities (art, drama, storytelling)
- Better accessibility with onward services
The Role
The role of the Mental Health (Asylum Seekers) Coordinator is to engage male asylum seekers who are accommodated in hotels in Ealing; arrange, coordinate and facilitate a range of culturally appropriate psychoeducation, peer-led and expressive activities which will be delivered twice a week. The role will also include 1:1 sessions; providing mental health stabilisation, advice and support to connect with wider services including multilingual engagement. This role includes autonomous and creative thinking.
Key Responsibilities
• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience of working within mental health services
• Understanding and experience of challenges and stigma asylum seekers face
• Understanding of social climate and an advocate to challenge biases and stigma
• Understanding and experience of challenges men experience regarding mental health and society
• Experience of leading workshops
• Creative approach
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with those in crisis and challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of wellbeing and recovery
• Understanding safeguarding adults and children processes and legal requirements
• Understanding of social issues such as debt, housing and welfare benefits
• Promoting people’ rights and responsibilities
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative and management support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans
• Actively participate in training and development
• Provide and manage resources for clients and staff
Person Specification
• Minimum of 1 year working in mental health services and with clients experiencing mental health distress
• Minimum of 1 year working within trauma-informed approaches
• Understanding of cultural sensitivities
• Ability to challenge biases and stigma
• Experience of raising awareness and participation in outreach events
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Minimum 1 year of project coordination/management
• Experience of facilitating workshops/group sessions
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Multilingual is desired
• Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
Registered Charity
101 - 500
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Floating Support Worker
Location: Warwickshire
Salary: £15,514.27 per annum
Contract type: Part Time, Permanent
Hours: 22.5 hours per week
This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children.
The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice. A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 28 January 2026
Interview Date: 16 February 2026
The client requests no contact from agencies or media sales.
Thank you!
Support Worker (Women’s Homelessness)
Esther Women Supported Community, Exeter (on-site)
25 hours per week | Fixed-term (12 months, with potential to extend)
£13.29 – £13.65 per hour | 6 weeks’ annual leave (pro rata)
Make a real difference in women’s lives
Are you passionate about supporting women to rebuild their lives after homelessness and trauma? Do you believe that everyone deserves more than just a roof over their head?
At Keychange, we’re looking for a Support Worker to join our Esther Community in Exeter — a small, specialist service providing safe, trauma-informed accommodation for women experiencing homelessness.
About Esther Community
Esther Community offers a supportive, all-female environment where women can begin recovery, rebuild confidence, and prepare for a more secure future. Our women’s provision consists of five self-contained bedsits, alongside shared communal spaces and a garden, creating a calm and respectful place to live.
As a Christian charity, we are inspired by Christ’s example of love and service — but we warmly welcome people of all faiths and none, both as residents and colleagues.
About the role
As a Support Worker, you’ll play a vital part in the day-to-day running of the service and in supporting women on their individual journeys. This is a varied and rewarding role combining practical support, emotional encouragement, and casework. There is some flexibility to autonomously choose your working hours to suit your schedule.
You will:
- Build trusting relationships with women and provide strengths-based, person-centred support
- Act as a key worker, supporting women to identify goals around health, wellbeing, housing, education, employment, and relationships
- Carry out assessments, support planning, reviews, and accurate case recording
- Support women to access benefits, housing, and external services
- Work closely with partner agencies to ensure joined-up support
- Help maintain a safe, welcoming, and well-run living environment
- Respond calmly and professionally to challenging or crisis situations
- Contribute to a supportive, values-led team culture
Who we’re looking for
You don’t need to tick every box — we’re looking for someone with the right values, attitude, and resilience, alongside relevant experience.
Essential:
- Understanding of the issues facing women who are homeless or vulnerably housed
- Experience supporting women with complex needs
- A non-judgemental, caring and flexible approach
- Strong communication and relationship-building skills
- Ability to remain calm in stressful or crisis situations
- Commitment to safeguarding and promoting women’s wellbeing
- Experience in supported housing or homelessness services
Desirable:
- Relevant qualification (e.g. social care, housing, mental health)
- Training in trauma-informed practice or mental health
- Knowledge of housing legislation or welfare benefits
- Experience with being a floating support worker
Occupational Requirement
This role is open to women only, under Schedule 9 of the Equality Act 2010. This is a genuine occupational requirement to ensure a safe, supportive environment for women who have experienced trauma and abuse.
Why work for Keychange?
- Be part of a supportive, values-driven charity with over 100 years’ experience
- Make a meaningful impact every day
- Access personalised learning and development opportunities
- Join a warm, collaborative team where relationships really matter
How to apply
Please submit your most recent CV to your application.
Closing Date: 6th February 2026
Interviews will take place on w/c 16th February 2026
Starting Date: 2nd March 2026
If this role feels aligned with your experience and values, we’d love to hear from you.
Registered Charity
101 - 500
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Floating Support Worker
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children.
The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice. A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 28 January 2026
Interview Date: 16 February 2026
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
We are looking for Bank Supported Housing Support Workers to join our Our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services. Our OLYP services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building
Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – they are great way into the organisation and can be a stepping stone into other roles.
You will be offered available shifts (day, evening, night, weekends and bank holidays) in advance and at short notice – you choose which ones you want to work.
In this rewarding role you will work proactively and creatively alongside young people providing support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. You will contribute to the smooth and safe running of the services by providing consistency and reliability.
You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
Registered Charity
101 - 500
Our mission is to help children and young people have a fair chance to be who they want to be.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you:
Your friends know you as know you as empathetic, compassionate, and non-judgemental.
Employers view you as professional, personable, and a good communicator who is able to prioritise and deal with challenging situations. You are able to inspire and motivate people to take action and improve themselves. You see yourself as self-aware with a strong degree of emotional intelligence and you want to make a difference in the lives of others.
Perhaps you are already aware of the challenges faced by people experiencing homelessness and understand how to support them. You may have gained this knowledge as a volunteer, through a previous job, or from your personal lived experience.
If all this sounds like you then you could make a great addition to our fantastic support team here at Homeless Oxfordshire.
About The Role:
We are recruiting for two vacancies within this service. As an advocate for our clients who may experience homelessness as a result of a hospital visit, we will expect you to lead on the case management of these clients. You will work in partnership with other agencies to create holistic, caring and personalised support plans for them. Our clients usually have a range of support needs that might impact their experience of homelessness. This includes mental health problems, social isolation, challenging behaviour, finance and debt, alcohol and drug abuse and you will be working with them to achieve outcomes that include move on.
You will ensure their voices are heard and make them aware of available support to them including maximising this support. It is important to let you know that at times this role is tough, but most of the time it is very rewarding when you see the difference you make in the lives of others.
Main Responsibilities Of The Job:
- To be part of a team running of a new and dynamic service assessing and managing risk for individuals and in the service.
- Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
- To work in partnership with other agencies to ensure the delivery of holistic wrap around support.
- To work in partnership with Connection Support Step provision and Out of Hospital Team.
- To work with other agencies to provide client centered support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.
- To be a supportive and effective part of the team working as part of a rota including evenings and weekends.
- Report any safeguarding concerns without delay in line with procedures.
To make and maintain Housing Benefit claims.
- Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
- Ensure that IT systems are updated as required and concise record keeping is completed promptly.
- Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
- To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
- Comply with Homeless Oxfordshire’s policies and procedures.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days.
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for 2 kind, empathetic and resilient Support Workers to join our Learning Disabilities Service in Waltham Forest.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs.
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You understand and collaborate with the different support organizations accessible in the community
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
What you'll bring:
Essential:
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics
- Good IT skills
- Drivers
Desirable
- Experience with PBS Approach
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
Thank you!
Job Title: Community Outreach Worker x2
Location: Derby City. Please note this is an office-based role.
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Domestic Abuse Community Outreach Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in Derby City.
The Community Outreach worker will provide high quality practical and emotional support to survivors of domestic abuse in accordance with Refuge’s philosophical principles. The post holder will inform the survivor on the options and support available, empowering the survivor to make decisions and achieve their goals to increase their safety, confidence and independence. The role involves working with a range of statutory and non-statutory agencies to advocate on behalf of survivors and promote access to services to meet their needs. The outreach worker will work within Derby City.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 30 January 2026
Interview Date: 16 and 17 February 2026
The client requests no contact from agencies or media sales.