The role of Personal Assistant to the CEO is a new role for SAS and reflects the growth of the Charity to date as we celebrate our 30th year, and it is also an important step to help realise our ambitions for the future.

You will not only provide personal assistance to the CEO, but you will also support the successful delivery of key meetings within the SAS team, as well as for trustees and for external events.

You will have experience of supporting a CEO and executive team in a dynamic environment. You will be organised, discreet and, importantly, you will be able to work well and communicate effectively with all different types of people – from employees to trustees to donors. You are the sort of person who will thrive in working in a fast-paced campaigning environment.  Event management experience would be an advantage.

You will have an authentic and infectious passion for the ocean and conservation.

Responsibilities

 Personal assistance to the CEO

• All aspects of diary management ensuring a manageable, smooth-running schedule for the CEO
• Managing travel booking as required
• Ongoing interaction with all relevant key contacts for the CEO which could include SAS team members, trustees, donors, media etc.
• Support the CEO to prepare presentations and reports as needed
• Filter and prioritise emails.
• Manage monthly expenses.

Meetings and wider team support

• Managing meetings proactively and reactively
• Preparing agendas through liaison with relevant team members
• Supporting the successful running of external events
• Answering telephone calls which come into the main office line and occasionally responding to general emails on behalf of the wider SAS team
• Providing “hands on” assistance to the wider SAS team to prepare and collate materials and support items for our Ocean Activists

Other duties & responsibilities

• Adopt a positive approach to personal and professional development
• To be aware of, and act on, relevant governance responsibilities and requirements as an employee of SAS and adhere to these wherever you are working
• To maintain confidentiality in all areas of work at SAS
• Demonstrate a strong commitment to creating an inclusive, equal and diverse workplace.

Personal Specification

• Proven experience as a successful PA in a dynamic, fast-paced environment
• Displays strong organisational skills, able to manage own work priorities and support those of the CEO
• Works with exemplary personal and professional standards and can maintain confidentiality
• Exemplary time management and punctuality - meeting deadline, adapting to changes in priority and working flexibly
• Has strong interpersonal skills and demonstrates integrity and reliability
• Excellent written and verbal communication skills
• Is passionate, resilient and conveys a positive attitude
• Deals with conflict and pressure maturely and rationally
• Adept at engaging a variety of cross-sector stakeholders and managing diverse relationships
• Experience of optimizing IT with excellent knowledge of Microsoft suite and telephone systems

How to apply

To apply, please submit your CV and cover letter explaining how your skills and experience meet the requirements of the role. 

Closing Date for applications: Friday 20th March  

Interview Date: Interviews are expected to be held on Thursday 2nd April / Friday 3rd April at SAS HQ in St Agnes, Cornwall.

Surfers Against Sewage values diversity and is committed to equality of opportunity and welcomes applications from all sections of the community.

Surfers Against Sewage (SAS) is one of the UK's leading marine conservation and campaigning charities. Our mission is simple: to Create Ocean Activists everywhere. Our projects and campaigns inspire, unite and empower individuals and communities to take action to protect oceans, beaches, waves and wildlife.

We founded and run the only marine conservation All Party Parliamentary Group in Westminster – the Ocean Conservation APPG, bringing together a collaborative voice for ocean in Westminster.

We have been particularly active at the forefront of the plastic pollution debate in recent years, driving legislative action on plastic bags, plastic bottles, straws and brand accountability, and founding the Plastic Free Communities movement and Plastic Free Awards. 

We recently confirmed the Patronage of His Royal Highness the Prince of Wales.

2020 sees the start of the new decade and an opportunity for our charity to reflect on a 30 year legacy of high-impact environmental campaigning, and look forward to further establish ourselves as one of the most authentic and trusted voices in marine conservation.

About the Role

We are committed to saving our ocean but we have our work cut out for us. Every day 8 million pieces of plastic pollution find their way into our oceans. Nowhere is safe and plastic pollution can now be found on every beach in the world.

We have a very successful Corporate Fundraising program, supporting our high impact projects across education, volunteering, community engagement and campaigns. This role is essential in supporting the organisation to continue delivering these award winning projects.  

You’ll be a key part of our small, high achieving fundraising team.

Working closely with the Director of Fundraising you will manage, develop and evaluate our corporate fundraising strategy to deliver ambitious income targets. A key part of the role will be to consolidate our existing corporate fundraising across our business membership scheme (250 club), project sponsors and other corporate donors.

Key Responsibilities

We work with our corporate partners in a variety of ways (see below for more detail) these general responsibilities are applicable across all

• Be the first point of contact for all corporate / business enquires and signpost enquiries to the best way to support our work 
• Management of income and expenditure budgets, ensuring targets are achieved
• Monitoring and ensuring KPI’s are met across the corporate income streams

Lead on the management & delivery of our business membership scheme (250 Club)

• Management and administration of our existing 250 club members  
• Recruiting new 250 Club members to support the charity
• Ensuring 250 Club members are engaged in our work and use their networks to promote SAS activities, e.g. participation and promotion of the Big Spring Beach Clean
• Ensuring our 250 Club members are aware of and encouraged to support and engage with our work in different ways
• Development of the 250 Club into a broader business membership scheme

Lead on the management & delivery of project sponsorship opportunities

• Management and administration of our existing sponsors 
• Developing and maintaining an excellent understanding of our work across Project Sponsorship opportunities
• Writing & project managing high quality proposals to potential corporate sponsors
• Developing and refining project sponsorship decks  

Lead on the management & delivery of other ways for corporates to support our work. E.g. Work for Good / 1 % For The Planet / Charity of the year partnerships

• Management and administration of our existing partnerships across a variety of corporate giving platforms
• Ensure all giving platforms are up-to-date with relevant key information
• Keep up-to-date with new giving platforms / ways for corporates to support our work. Assess appropriateness for SAS and deliver if applicable.

Prospect research

• Researching potential 250 Club members, project sponsors and corporate donors

Corporate Engagement Policy

• Ensure all corporate partners are screened against our Corporate Engagement Policy

Ensuring our supporters’ experience is positive and exemplary  

• Deliver an annual networking / celebration event for our corporate supporters 
• Working closely with the Director of Fundraising and the fundraising team to develop and provide high quality engagement opportunities for our supporters
• Ensuring exemplary communications with all SAS’s corporate supporters
• Ensuring SAS reports effectively to corporate supporters based on individual reporting requirements
• Managing corporate supporter visits to SAS head office and projects

Fundraising strategy development and implementation

• Support the Director of Fundraising to refine and implement our fundraising strategy

Cross cutting tasks to ensure the delivery of the above 

• Contribute to the formation of annual plans and budgets
• Reporting regularly on actual versus planned performance
• Providing data to budget holders for monthly forecast figures
• Preparing thoroughly for one to one meetings and annual appraisals with your line manager
• Take responsibility for your ongoing professional development
• Understanding and supporting the vision, mission and aims of Surfers Against Sewage
• Contributing to the formulation and delivery of Surfers Against Sewage’s strategic development plans

About You

We’re looking for a talented and motivated individual with experience of working in a successful fundraising team in a corporate fundraising or similar role.

Above all, you’ll have a passion for fundraising and the desire to work in a high performing team.

Knowledge and experience

• Outstanding written and oral communication skills
• Proven track record of successfully writing proposals for corporate support
• Experience of acting as an organisational ambassador in a range of outward facing contexts
• Project management skills
• Relationship management skills
• Understanding of fundraising CRMs and their functionality
• Ability to work independently, multitask and prioritise a busy workload
• Awareness of new Fundraising Regulatory framework

Attributes and Behaviours

• Passionate and committed to improving the marine environment
• Strong attention to detail
• A completer / finisher
• Ability to work on own initiative
• Highly competent team worker
• Discretion and ability to maintain confidentiality
• Willingness to learn new skills
• Ability to work in a changing and flexible organisation
• Willingness to work occasional evening and weekends

How to apply

To apply, please submit your CV and cover letter explaining how your skills and experience meet the requirements of the role. 

Closing Date: Friday 13th March

Interview Date: Interviews expected to be held on Thursday 26th March & Friday 27th March at SAS HQ in St Agnes, Cornwall.

Surfers Against Sewage values diversity and is committed to equality of opportunity and welcomes applications from all sections of the community.

Surfers Against Sewage (SAS) is one of the UK's leading marine conservation and campaigning charities. Our mission is simple: to Create Ocean Activists everywhere. Our projects and campaigns inspire, unite and empower individuals and communities to take action to protect oceans, beaches, waves and wildlife.

We founded and run the only marine conservation All Party Parliamentary Group in Westminster – the Ocean Conservation APPG, bringing together a collaborative voice for ocean in Westminster.

We have been particularly active at the forefront of the plastic pollution debate in recent years, driving legislative action on plastic bags, plastic bottles, straws and brand accountability, and founding the Plastic Free Communities movement and Plastic Free Awards. 

We recently confirmed the Patronage of His Royal Highness the Prince of Wales.

2020 sees the start of the new decade and an opportunity for our charity to reflect on a 30 year legacy of high-impact environmental campaigning, and look forward to further establish ourselves as one of the most authentic and trusted voices in marine conservation.

About the Role

We are committed to saving our ocean but we have our work cut out for us. Every day 8 million pieces of plastic pollution find their way into our oceans. Nowhere is safe and plastic pollution can now be found on every beach in the world.

We have a very successful Trusts & Foundations program, supporting our high impact projects across education, volunteering, community engagement and campaigns. This role is essential in supporting the organisation to continue delivering these award winning projects.  

You’ll be a key part of our small, high achieving fundraising team.

Working closely with the Director of fundraising you will help translate our project work into compelling applications to a variety of funders and manage these relationships when successful.

Key Responsibilities

Writing and leading fundraising applications

• Developing and maintaining an excellent understanding of Surfers Against Sewage’s work across Campaigns & Projects
• Writing & project managing high quality applications to trusts, foundations, livery companies, public sector and lottery funders
• Meeting KPI’s for income and applications to trusts and foundations
• Working closely with the Campaigns & Projects and Finance teams to ensure collaborative bid development
• Developing and refining project cases for support

Prospect research

• Researching trusts, foundations, livery, statutory and lottery funding opportunities

Ensuring our supporters’ experience is positive and exemplary  

• Working closely with the Director of Fundraising and the fundraising team to develop and provide high quality engagement opportunities for our supporters
• Ensuring exemplary communications with all SAS’s funders by maintaining high quality systems and records
• Ensuring SAS reports effectively to funders based on individual reporting requirements
• Managing funder visits to SAS head office and projects

Fundraising strategy development and implementation

• Support the Director of Fundraising to refine and implement our fundraising strategy

Cross cutting tasks to ensure the delivery of the above 

• Contribute to the formation of annual plans and budgets
• Reporting regularly on actual versus planned performance
• Providing data to budget holders for monthly forecast figures
• Preparing thoroughly for one to one meetings and annual appraisals with your line manager
• Take responsibility for your ongoing professional development
• Understanding and supporting the vision, mission and aims of Surfers Against Sewage
• Contributing to the formulation and delivery of Surfers Against Sewage’s strategic development plans

About You

We’re looking for a talented and motivated individual with experience of working in a successful fundraising team in a trusts and foundations role.

Above all, you’ll have a passion for fundraising and the desire to work in a high performing team.

Knowledge and experience

• Outstanding written and oral communication skills
• Proven track record of successfully writing applications to Grantmakers
• Experience of presenting strong written arguments 
• Knowledge of UK Grantmakers
• Experience of acting as an organisational ambassador in a range of outward facing contexts
• Project management skills
• Relationship management skills
• Understanding of fundraising CRMs and their functionality
• Ability to work independently, multitask and prioritise a busy workload
• Awareness of new Fundraising Regulatory framework

Attributes and Behaviours

• Passionate and committed to improving the marine environment
• Strong attention to detail
• A completer / finisher
• Ability to work on own initiative
• Highly competent team worker
• Discretion and ability to maintain confidentiality
• Willingness to learn new skills
• Ability to work in a changing and flexible organisation
• Willingness to work occasional evening and weekends

How to apply

To apply, please submit your CV and cover letter explaining how your skills and experience meet the requirements of the role. 

Closing Date: Friday 13th March

Interview Date: Interviews expected to be held on Monday 23rd & Tuesday 24th March at SAS HQ in St Agnes, Cornwall.

Title: Events Fundraiser

Reports to:  Head of Fundraising

Salary: £24,000 - £27,000 depending upon experience

Based at: 74 St Annes Road, Woolston, Southampton, SO19 9FF

Hours of work: Full-time [37.5 hours per week]

Team Association: Development

Job Purpose

• To manage existing UK and international fundraising events and recruit supporters to all challenge events

• Further develop the UK & international events programme

• Manage and grow allocated corporate relationships

• To meet and exceed where possible financial targets

Profile and Scope

Sailors’ Society is looking for an enthusiastic, professional, full-time Events Fundraiser. The preferred candidate will have:

• Sales experience of recruiting corporate support and participants for fundraising events

• A strong track record of event management within the fundraising sector

• An excellent track record in building relationships across many different audience groups

Reporting Relationships and Organisational Fit

The Events Fundraiser role is available due to the current post holder moving on.

Location

The post is located in Sailors’ Society Southampton offices and the Events Fundraiser is expected to live in working week commuting distance.

Although predominantly office based the post holder will have to travel to events both within the UK and internationally.

Key Responsibilities:

Event Management

• Manage all elements of designated events, to include research, business plans, timelines, budgets and communications plan

• Liaison with events suppliers, volunteers and third party companies

• Ensure all legal event requirements are fulfilled e.g. risk assessment, negotiate insurance

• Design and implement a full communications journeys for participants for each event

• Work with the Media and Advocacy department to ensure all marketing/PR opportunities are fulfilled for each event.

• Work with Corporate Partnerships and Program Teams to determine allocation of funds to projects

• Communicate clearly with Accounts Team on expected incoming and outgoing funds

Event Income Generation

• Responsible for running events to meet income and expenditure budgets, raising net income for the organisation

• Securing teams/table holders/delegates to attend Sailors’ Society events through emails, telephone calls, face to face meetings and group presentations.

• Designing a corporate sponsorship package for each event

• Secure corporate sponsorship for each event with appropriate lead times

• Ensure funds pledged are collected within the designated time frame.

• Maintaining administration systems to record proper record keeping and allocation of donations

• Contribute to the budget and financial reports, and participate in team financial planning

• Where appropriate , secure warm leads for the Corporate Partnerships team

Relationship Management

• Research, identify and make contact with new companies to develop meaningful relationships.

• Manage allocated corporate supporter relationships and communicate with them on behalf of other team members

• Motivate supporters to maximise the funds they raise.

• Encourage supporters to organise their own events to raise money.

• Ensure donors are thanked and receive updates on how their donations have helped

Innovation

• Constantly evolve the events programme by analysing the market and predicting future trends

• Contribute to identifying and developing new opportunities for events.

Compliance

• Ensure that we comply with relevant charity legislation and best practice.

The post holder will also be expected to work flexibly across Sailors’ Society and undertake tasks as required.

Person Specification (minimum requirement)

Essential Attributes

• A confident and persuasive fundraiser, unafraid to make direct approaches for support

• Experience in organising and delivering successful fundraising events

• Strong track record of working to financial targets

• Ability to work with a high degree of motivation and initiative

• An excellent communicator

• Exemplary skills in relationship building

• Good and clear writing skills

• Ability to manage a evolving workload of multiple events and corporate relationships

• Excellent IT Skills

• Enthusiastic personality with the ability to proactively respond to new opportunities

• Passionate about fundraising and events

• Ability to attend events out of office hours and travel internationally when required (current international trips are, on average three to four per year in the UK and abroad

Desirable Attributes:

• Experience of working within a sales or fundraising department

• An understanding of events fundraising in an international context

• Experience of increasing supporter engagement with an organisation

• Experience of using a Customer Relationship database such as Raisers Edge

Benefits

• Free onsite parking
• New modern building
• Friendly atmosphere
• Life assurance benefits
• Flexible working hours
• Out of town with easy access to main transport links

PREVIOUS APPLICANTS NEED NOT RE-APPLY

Summary

Public perceptions about the causes and solutions to child obesity are at odds with what the evidence tells us. This disconnect can mean that public policies and environmental changes are likely to get less support and have less chance of being successfully implemented. We need to transform how the public, politicians and others understand childhood obesity and how our environments shape children's opportunities to be healthy. We need a communications expert to lead this work.

This new strategic project manager role, working within the Obesity Health Alliance (hosted by Diabetes UK) involves leading a programme of work to mobilise health charities and organisations to re-frame their communications about obesity. Working closely with the Frameworks Institute, and Guy's and St Thomas' Charity the role will support OHA members and other health stakeholders to use a toolkit based on their Framework's research and adopt a powerful new narrative in the their communications.

We would consider flexibility on where this role could be based

Interview Date: TBC

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan (on completion of your probation period)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

• To plan, set up and lead an initial one-year comprehensive programme of work to embed the communications toolkit with OHA members (including leading health charities and medical royal colleges) and other relevant stakeholders (including Department of Health and Social Care, Public Health England and NHS England) and bring about significant change in their communications practices and outputs.
• To build strong working relationships with our stakeholders to identify and understand the facilitators and barriers to re-framing their communications, securing the support of senior staff within external organisations and holding one-to-one meetings plus staff briefings and workshops on the project.
• To use feedback from stakeholders and external environment scanning to produce compelling communications content to support and disseminate messages including press releases, online content, briefing documents.

Ideal Candidate

You will have significant experience working in a strategic communications or public affairs role preferably in a health focused organisation or agency.

• Strong strategic thinker and expert communicator with ability to influence a wide range of senior stakeholders.
• Excellent copy writing skills with the ability to flex style for range of media and ability to produce engaging presentations, news releases, articles, statements and briefings
• Substantial experience in planning, delivering and evaluating complex communication strategies that bring about change.

This is an exciting opportunity for an enthusiastic and dynamic person to join Alert’s Africa Programme.

With a proven ability in programme and project design and a talent for logical thinking, which supports the translation of complex ideas into fundable project proposals, you will be skilled at leading and facilitating a team through the conceptual idea development to proposal submission. You will have a track record of projects successfully designed and funded, and you will pursue new business opportunities with an entrepreneurial spirit and determination.

You will be adaptable, creative and innovative, tailoring your approach to the specific characteristics of each opportunity. You will be knowledgeable about peacebuilding and international development; possess excellent writing skills and attention to detail, and have a flair for grasping key ideas and actions through a combination of desk research and consultation with colleagues and partners. You will be a collaborative team player who builds on colleagues’ knowledge and expertise to develop innovative projects and to maximise learning. You will also have worked on peacebuilding or development projects, thus drawing on personal design and monitoring and evaluation experiences in developing new projects.

To be great in this job you are likely to have a talent for working with others to develop, frame, communicate and fundraise for programmes that combine conceptual and practical innovation, and have a clear and measurable impact on peace. In return, you will have the opportunity to work with a diverse team across Africa, developing and expanding our work and be part of a team of peers working to strengthen the quality and impact of our peacebuilding programmes.

As it is unlikely that we will be able to obtain a Work Permit for this role, all job applicants must already have the right to work in the UK.

For further information and to apply, please visit our website via the apply button.

Closing date: 5:00pm on 12 March 2020 (UK time)

We reserve the right to close this advert early, as we will be reviewing applications on a rolling basis. Apply early so you don't miss this opportunity.

International Alert is an equal opportunities employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

While International Alert will endeavour to contact all candidates within a reasonable time, this may not always be possible due to limited resources. Therefore, if you have not heard from us within two weeks of the closing date, you can assume your application has, on this occasion, been unsuccessful.

NCVO has a reputation as an authoritative voice for the charity sector: our robust, actionable policy positions and campaigns are built upon a strong research and evidence base and an engaged membership. You’ll help us to build on this reputation through excellent communications.

You’ll get involved in a range of projects, you’ll likely have a background in public relations or a similar area, but it won’t be all you want to do in your next role.

You’ll support staff with media work, find opportunities to highlight our messages, and also develop relationships with our members to help showcase their work. You’ll also help us create content for our own channels, such as email and social media.

You’ll be part of the communications team at NCVO, which is responsible for media and internal communications, as well as parliamentary and stakeholder relations, and you’ll work closely with colleagues in our digital and marketing teams. Coordinating our communications to make sure our messages are heard by the right audiences at the right time will be an important aspect of your job.

We’re looking for someone with the judgement to help us frame our issues in the right way and the writing ability to help us explain our work clearly. We’re looking for someone with excellent news sense and political judgement, and who has the initiative to spot issues and deal with them sensitively and effectively.

NCVO is a positive and supportive place to work, and you’ll be joining us at an exciting time as we get the ball rolling on a new strategy to inform our future priorities.

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented in NCVO. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification, will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

*This post was previously advertised in October 2019. Previous applicants need not apply*

How to apply

Please visit our website to download the job description and apply.

Closing date: 9.00 Tuesday 10 March 2020

Interviews: Thursday 19 March 2020

If you have any queries regarding our vacancies or experience any issues downloading or submitting your application form, please email HR or phone us.

About NCVO

Each day, millions of people make a difference to the causes they believe in through voluntary organisations and volunteering.

This thriving voluntary sector and volunteer movement are essential for a better society – especially in times of challenge and change.

That’s why, inspired and empowered by our 14,000 members, NCVO champions the voluntary sector and volunteering. We do this by connecting, representing and supporting voluntary organisations, from the smallest community groups to the largest charities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922

Benefits for NCVO employees

NCVO offers attractive benefits including: 25 days’ annual leave (for full-time staff and pro-rata for part-time staff) and the option to purchase up to five more days each year, take 35 hours of volunteering leave per year, subsidised gym membership, season ticket loan, flexible working including opportunities to work from home/off-site, generous contributions to a stakeholder pension scheme and training and development opportunities. We are located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal. 

Customer Support Services Officer

Watford

Fixed Term Contract - 1 year

This national Charity are now seeking a pro-active and confident team player to join the team and provide exceptional customer service. This is a year contract, as the team are expanding, to take on more fundraising activities across the Charity. They are looking for a colleague who will work with past supporters to highlight the great work they are doing and see if they would like to be part of this.

What does a Supporter Services Officer do?

• Deliver an exceptional customer experience, that engages supporters and facilitates growth in our supporter base
• Provide a friendly and warm service when managing supporter queries. Ensure that these are dealt with within our service standards and time frames
• Ensure supporters are thanked and appreciated appropriately and their contributions to our mission understood
• Take ownership of customers issues and follow problems through to resolution
• Create and identify positive relationships with supporters through effective stewardship to maximise current and potential contribution to

About you:

• You will have strong customer service skills; these could have been gained in a variety of settings and through a variety of experiences
• Excellent communication skills, you will be happy to spend the majority of your time on the phone

Please Apply today for immediate consideration.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

We are looking for an experienced individual to join us as MEAL Manager. You will be responsible for the performance of the Start Funds MEAL team, taking a lead role in enhancing Fund performance through strong MEAL activities, linking with the wider evidence and Start Network strategies.

The Start Network is an independent charity made up of more than 40 aid agency members across five continents, ranging from large international organisations to national NGOs. The network aim is to deliver more effective emergency aid, harnessing the power and knowledge of the network to make faster and better decisions to help people affected by crises. We advocate for radical change in the global aid system so that the world can deal better with the humanitarian challenges of today, and of the future. The position sits within Save the Children as a Grant Custodian on behalf of the Start Network. The MEAL manager – Start Funds will work with colleagues within both SCUK and Start Network.

As MEAL Manager you will oversee MEAL for all existing fund management, currently including Global Start Fund, including Anticipation window of the Start Fund and Migration Emergency Response Fund.  You will also ensure the quality delivery of all Funds' related MEAL activities. In addition you will:

• Be accountable for the coordination and delivery of all MEAL activities, including task and resource management
• Be accountable for the measurement and reporting of the Start Funds' performance metrics in line with the Network KPIs
• Oversee the identification and implementation of diverse and innovative approaches to MEAL
• Oversee reporting to all Start Funds' donors including log frame updates, annual reviews and external evaluations
• Lead on the delivery of data transparency activities such as the publishing of accurate and representative data to the Start Funds Portal.

To be successful you will have substantial experience of delivering MEAL for multi-million-pound programmes with previous humanitarian field experience. Previous line management experience is essential, as is a proven ability to drive and implement strategy. In addition you will have:

• Substantial experience delivering MEAL for multi-million-pound programmes
• experience of managing consultants and external evaluators
• Proven skills in developing log frames, theories of change and donor reporting
• Experience in organising events and engaging varied stakeholders in complex issues
• Excellent verbal and written communication skills with stakeholders at different levels.

Please note that the interviews will be taking place on the w/c 9th March.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

To apply please visit our website.

Closing date: 5th March 2020

Support Services Officer

Watford

Fixed Term Contract - 1 year

This national Charity are now seeking a pro-active and confident team player to join the team and provide exceptional customer service. This is a year contract, as the team are expanding, to take on more fundraising activities across the Charity. They are looking for a colleague who will work with past supporters to highlight the great work they are doing and see if they would like to be part of this.

What does a Supporter Services Officer do?

• Deliver an exceptional customer experience, that engages supporters and facilitates growth in our supporter base
• Provide a friendly and warm service when managing supporter queries. Ensure that these are dealt with within our service standards and time frames
• Ensure supporters are thanked and appreciated appropriately and their contributions to our mission understood
• Take ownership of customers issues and follow problems through to resolution
• Create and identify positive relationships with supporters through effective stewardship to maximise current and potential contribution to

About you:

• You will have strong customer service skills; these could have been gained in a variety of settings and through a variety of experiences
• Excellent communication skills, you will be happy to spend the majority of your time on the phone

Please Apply today for immediate consideration.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Business & Human Rights Resource Centre is seeking a Communications Officer to join our growing team. The successful candidate will bring talent, enthusiasm, and relevant knowledge and experience to integrate high-impact communications across the entire global organisation. This new role sits in our growing global communications team, working with, and reporting to, the Communications Manager. We are a high-performing team of five tasked with increasing the reach and impact of BHRRC’s research and analysis, as well as supporting the efforts of our partners on the ground that are fighting to achieve justice for victims of abuse.

About us

Business & Human Rights Resource Centre is a high-impact, global organization that works to advance respect for human rights in business and hold companies accountable for abuse. We do this by empowering human rights advocates in civil society, business and governments to stimulate bold leadership for human rights in business; building corporate accountability to strengthen due diligence, and effective remedy for abuse; and increasing transparency of the advances, challenges, and abuse of human rights in business. We generate and share information that is relevant, reliable and up to date, and we work with advocates around the world to use this information to drive positive change that puts human rights at the heart of business.

Responsibilities

The Communications Officer will work with our Global Team and key partners, providing support and advice on their strategic communications. This role will have a focus on integrating high-impact communications into BHRRC’s analysis, research and thought leadership.

Responsibilities:

Develop quality communications products: Work with our Global Team and partners to design and disseminate briefings, blogs, infographics, videos and other communications that increase the reach and impact of research and analysis.

Integrate a proactive and strategic approach into research and publications:Spot opportunities for high-impact communications strategies and work with our Global Team to deliver them.

Drive an integrated approach: Work with our Global Team, partners and contractors to ensure communications products and strategies are well planned and executed, and keep oversight of delivery timelines to flag issues to managers.

Produce compelling, objective content:Write and edit channel-appropriate content for our audiences. Support the Global Team to produce high-quality and newsworthy reports, op-eds and blogs.

Contribute to organisational, issue and regional communications strategies:Support the Communications Manager to implement our communications strategy. Keep our planning calendar up to date and help ensure key deadlines are met.

Support social media and email presence: Work with our Communications Team to maintain and enhance our social media presence - through major platforms such as Facebook, Twitter, YouTube and emerging channels - including creating and publishing content. Support creation and distribution of email newsletters.

Support press outreach: Work with our Communications Team and external consultants to frame and pitch research and stories to journalists.

Support the Communications Team: Provide on-call cover for the team - including occasional infrequent out of hours work - and share admin jobs.

Line management: The Communications Officer may be asked to manage up to two interns.

Travel: There may be occasional international travel for information gathering, communications and/or representation.

Key competencies and attributes

Experience: At least 3 years’ experience planning and delivering top class communications, including experience in at least one of the following:

• Working with researchers to frame and communicate complex research
• Delivering high-impact digital communications, either with consultants or directly
• Working in a busy press office or as a journalist

Communications: Excellent understanding of how strategic communications can work with research and advocacy approaches to achieve change. Proven ability to communicate complex and sensitive information, including tailoring content to different audiences, contexts and channels. Outstanding written English and good oral communications ability.

Production: Experience producing simple graphics or video products.Experience producing and/or commissioning graphic design, video editing, typesetting or infographics. Basic web and CMS skills.

Relationship building: Track record of developing strategic relationships to enhance communications or advocacy efforts, e.g. civil society partners, consultants, journalists, policymakers. Experience building relationships with grassroots organisations desirable.

Project Management: Track record of leading and/or implementing complex projects including planning, execution, and evaluation of lessons learned. Experience planning communications in a busy international organisation desirable.

Knowledge of human rights issues: Familiarity with social justice or human rights issues and a willingness to keep up to date. Experience communicating business and human rights issues desirable.

Strategic Thinking: Track record of helping to develop successful communications strategies to effect change.Sharp news sense and editorial judgement. Ability to conceive and craft news stories an asset.

Social media and digital marketing: Knowledge of and experience using key digital channels including social media, email newsletters and search. Knowledge of search optimisation, paid social campaigns or email automation flows a plus. Ability to target content and monitor reach and impact.

Supporting staff: Enthusiasm for supporting colleagues with communications. Experience supporting staff either through training, coaching or assisting with particular projects an asset.

Team player: Experience of, and commitment to, working in high-performing teams that are highly collaborative and focused on outcomes. Experience of working with colleagues remotely, and in multicultural and diverse working environments desirable.

Languages: Must be fluent in English. Additionally, French, Chinese, Arabic, Spanish, Portuguese, or Russian language skills would also be an asset.

Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background and we acknowledge that people from certain backgrounds are under-represented in progressive movements. We particularly encourage applications from Black, Asian, Latinx and other minorities, people with disabilities, and people who identify as LGTBQ+.

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We are currently recruiting for several Tier 1 Telephone Advisers within our Dover office.

The Role:

• To provide advice, guidance and support to those seeking asylum in the UK via the telephone helpline service.
• To meet internal standards on performance and call handling as set by the Head of Advice Centre
• To meet all regulatory standards in line with Migrant Help and OISC best practice.
• Liaise with other departments to ensure that customer and client service standards are met.

Main Duties & Responsibilities:

• Work as part of the Eligibility, Advice and Guidance Line Team to ensure compliance with all applicable regulatory requirements, policies and procedures to provide the correct advice and guidance to all who contact the centre.
• Handle calls effectively working in a timely way to ensure that the Centre operates efficiently and effectively to meet the needs of the contract.
• Ensure that case notes are accurate and succinct.
• Work with interpreters as required.
• Undertake casework as required to assist with providing that timely service.
• Ensure that any advice or support previously provided that is incorrect is reported and corrected.
• Ensure that all documents are submitted within required time frames.
• Ensure that a professional and courteous service is provided to all clients, both internal and external.
• Keep full accurate and up-to-date records and complete case follow up within the requisite time scales and undertake any necessary administrative tasks in relation to the work.
• Attend and participate in team briefs and meetings, participate in training and appraisal processes as required.
• Adhere to Data Protection regulations and GDPR
• Adhere to the Staff Code of Conduct

This post is subject to a Disclosure and Barring Service (DBS) check and a Counter Terrorism Check (CTC)

 Therefore the applicant must:

• hold a valid, full current 10-year British passport; full EU passport or have indefinite leave to remain in the UK

• provide full UK address history for the last five years

See Job description for full Person Specifications

Please submit

1.a relevant CV

2.   a detailed personal statement showing how you meet the specific requirements, skills and experience as   outlined in the job description and job specification with a special attention to the added value you could      bring. 

Successful internal applicants will move to Migrant help 2018 Terms and Conditions if they are not already on them.

As part of your role, it is important you operate within Migrant Help’s values:
Protection, Diversity, Equality, Partnership, Innovation and Excellence.
 Migrant Help is proud to be an equal opportunities employer.

Digital Marketing Executive

Our client has an exciting opportunity for a Digital Marketing Officer to lead the development of digital platforms, systems and tools to increase awareness, provide information, and differentiate them from their competitors.

Digital Marketing Executive Responsibilities:

Responsible for maintaining and updating the Charity’s website, you will support the Marketing Communications team to produce new content, ensuring brand consistency and a high quality and fresh look to their website.

This role supports marketing and digital fundraising, through communicating and engaging with audiences across social media - Instagram, Twitter, Facebook and LinkedIn. You will manage their social media engagement and develop marketing campaigns to increase brand awareness and recognition, exploring other digital and online media opportunities to proactively increase engagement. You will also support social media analysis, develop reports and assist the teams to understand analytical insights.

Digital Marketing Executive Requirements:

- Experience of managing and updating websites.
- Experience of analysing and drawing out insight from digital platforms and experience of using tools and software for data and digital performance.
- Experience of managing, monitoring and developing Social Media platforms.
- Project and campaign management experience.

You’ll have strong analytical insight and presentation skills with a keen eye for detail and the ability to work within organisational processes and time frames. Ideally you’ll also have experience working in a charity and a relevant professional qualification.

Our client are a disability confident committed employer and welcome diversity, promote equality and welcome applications from all sections of the community.

About Our Client:

Our client is an assistance dog charity which transforms the lives of disabled people through partnership with their specially trained assistance dogs.

Location: Heyshott, West Sussex OR Osgathorpe, Leicestershire

Job type: Part Time, Permanent, 30 hours per week / 4 days per week

Salary: £20,065 to £22,574 FTE (pro rata to £16,052.00 to £18,059.20 for part time) depending on experience

Benefits: Generous annual leave allowance, access to an employee assistance programme, wellbeing portal and discounts on goods and retail vouchers and cash back on purchases from eating out, entertainment, supermarkets, clothing and travel.

Closing Date: Midnight 15 March 2020
1st Interview: 01 and 02 April 2020 (location TBC)
2nd Interview: week commencing 6 April 2020 (location TBC)

You may have experience of the following: Marketing Manager, Communications Manager, Marketing Communications, Editor, Project Manager, Project Management, Strategic Marketing Manager, Marketing Programme Manager, Digital, etc

Ref: 92057