Head of operation jobs in cardiff

Join Humane World for Animals and help us inspire compassion and generosity—one supporter at a time.

We’re looking for a Program Manager, Individual Giving to help lead and deliver our UK marketing programme. You’ll be at the heart of our fundraising efforts, managing multi-channel campaigns, driving donor retention, and helping shape the future of our Individual Giving strategy.

What You’ll Do
Lead the planning, execution, and analysis of key marketing channels.
Act as a deputy for the UK marketing lead, heading up key projects as directed.
Collaborate with internal teams and external partners to create compelling marketing campaigns that inspire action.
Use data insights to refine supporter journeys and grow donor loyalty.
Manage budgets, track performance, and ensure strong ROI across all activities.

What You Bring
3+ years of experience in direct marketing (offline and online).
A strong grasp of donor data, CRM systems, and campaign analysis.
Excellent project management and communication skills.
A creative and strategic mindset with a passion for storytelling.
A commitment to best practices in fundraising and data protection.

Why Humane World for Animals?
Join a mission-led, international team dedicated to protecting animals and promoting compassion.
Work in a collaborative, supportive environment where your ideas matter.
Be part of a growing movement that’s changing lives for animals around the globe.
Enjoy the flexibility of a remote role with meaningful impact.

Ready to use your skills to create real change?

Apply now and help us inspire generosity, compassion, and action across the UK from our amazing supporters!

Interviews currently scheduled as follows:
Round 1 - 17 July (online)
Round 2-  24 July (online) 

This is a brand new role with Action Duchenne, leading our new Fundraising and Communications team. This role is part of the Senior Leadership Team.

Applications close at 9am on Monday 21st July 2025, with interviews likely to take place in the weeks commencing 28th July and 4th August 2025. To apply, please click 'Apply', where you will be redirected to our application form.

Main Purpose of the Role:

To manage, lead and support the Fundraising and Communications Team to retain donors, increase income and provide clear direction for our communications. This role will involve supporting relationships with sponsors of Action Duchenne’s International Conference, developing and implementing the fundraising and communications strategy, and reviewing our case for support for our core work and projects.

Specific Tasks:

The focus areas and key deliverables of this role are as follows:

• Develop and deliver on a clear fundraising and communications strategy, with annual action plans and clear objectives and KPIs for team members.

• Understand and keep abreast of sector trends and compliance updates relating to fundraising and communications

• Develop and maintain oversight of all budgets, targets, forecasts and processes relating to fundraising and communications

• Co-ordinate the prioritising of income streams, including community, individual giving, corporate, legacy and trust and grants

• Research, identify, and where there is capacity, pursue income generation opportunities that match the objectives of Action Duchenne

• Ensure Action Duchenne is compliant with all applicable elements of the Fundraising Regulator’s Code of Fundraising Practice, law, and the Charity Commission relating to fundraising

• Research, identify and apply to Trusts and Foundations with a clear pipeline

• Prepare reports for Trustees either for the full Board, or where required, to sub committees, which will include fundraising and communications progress against objectives.

• With a team keen to learn, provide leadership and hands on support to ensure objectives are achieved

• Undertake a review of all Communications materials, including social media and website

• Lead by example across the team and organisation

• Be part of, and therefore contribute towards and prepare for Senior Leadership Team meetings

• Identify existing or potential events to develop relationships with funders, including Action Duchenne’s annual international conference

• Feed in to the development of the international conference, led by the Head of Operations & Events

• Work with staff across the organisation to ensure all elements of work are collaborative, specifically when submitting funding bids or developing the annual international conference

• To maintain the contact database, keeping it up to date and accurate

• Continue to invest in professional development in yourself and your team, including safeguarding

• Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.

• Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.

• Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.

• Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey. 

• To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.

• Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.

• To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.

• Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work. 

• Coordinate cover for the Support Team when there is sickness or leave.

Further details can be found on the person specification attached.
Action Duchenne is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates with relevant lived experiences and those from under-represented groups to apply.

Interim Head of Finance & Operations

Career Ready is a social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.

We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform from which to flourish. Since then, we’ve grown in England and Scotland to support young people in areas of need.

We have an exciting opportunity for an experienced, qualified Finance professional to lead our Finance & Operations function.

About the Role

Reporting to the Chief Executive Officer the Interim Head of Finance & Operations leads on and assumes day to day responsibility for providing high quality, strategic financial management for Career Ready.

You will lead on business operations to ensure the ongoing effective functioning of the charity and drive sustainable growth.

The Interim Head of Finance and Operations plays a key role in leading greater organisational efficiency and simplifying processes and will continue the delivery of a project plan reflecting the 2025-30 strategy.

You will play a critical role in driving the increased quality of Career Ready’s offer to our stakeholders in line with our strategy, vision and values.

Member of our SMT, comprising of the CEO, Director for Scotland, Director of Programme and Partnerships and Heads of functions.

This is an interim role to cover a period of maternity leave.

Main responsibilities and accountabilities

· Lead, direct and manage the finance and operations functions, overseeing two direct reports, ensuring they deliver a high-quality service to all internal and external stakeholders and are seen as adding value, in enabling Career Ready to achieve its vision and strategic objectives through its people. 

· Continue the delivery of a project plan reflecting the 2025-30 strategy, ensuring that activities happen at pace, are deadline-driven and achieve a high level of impact.

· Assume overall responsibility for the financial management of Career Ready, working with the SMT to ensure high quality and effective use of charitable funds.

· Input into and review the financial elements of funding applications and ensure that fund accounting processes align with funders’ requirements for project reporting.

· Produce financial reports for various stakeholders, as well as leading on financial modelling.

· Have oversight of all financial and accountancy matters including month end reports, management accounts, cash flow management, compliance, tax liability, presentation of management information and KPIs. Ensure that the CEO and Trustees are provided with accurate, timely information and analysis. 

· Oversee and coordinate the fully managed payroll services with the external bureau for all Career Ready employees and for some internship students (Jun to Aug during the Summer)

· Administration of the Staff Opt-In Pension Scheme, including onboarding new staff (Royal London)

· Act as a role model in our ‘one team’ culture. Lead in the development of efficient working practices across the charity, creating momentum and supporting motivation within the charity. 

· Lead risk management strategies and internal control procedures to minimise the risk of loss, or damage to, Career Ready’s assets. 

· Prepare and submit annual operational budgets and annual accounts to the CEO for review and approval.

· Draft and deliver papers for Trustees and Finance and Fundraising Committee (F&FC) meetings. 

· Attend Board and F&FC meetings to present papers and answer questions related to areas of expertise. 

· Provide day to day line management of the Senior Finance Officers and support their ongoing growth and development.

· Management of organisational governance and compliance activities, including policy management.

· Oversee and manage the organisation’s risk management register and process, with input from SMT.

· Oversee reviews and renewals of all insurance policies that affect the organisation.

· Lead on the compliance of statutory and charity regulatory reporting, giving guidance to colleagues where required.

· Ensure any changes to processes and procedures across the function are clearly documented.

Person Specification

Essential skills and experience

•  Belief and commitment to Career Ready’s mission and values
• Qualified (ACA/ACCA/CIMA/AAT) accountant with at least 5 years’ experience in financial management including budgeting, preferably in the charity sector.
• Significant experience in producing management and financial accounts
• Skilled in financial reporting and producing VAT returns
• Preparing for and ensuring a successful year-end audit, and demonstrable knowledge of UK Charities SORP and other reporting standards
• Experience in budgeting to support strategic decision making.
• Financial dexterity and strong analytical skills.
• Strong IT skills, including advanced MS Excel skills and extensive of using an accounting software, preferably Xero
• Excellent organisational and prioritising skills and ability to work independently and with autonomy
• Strong starter finisher with ability to lead and drive projects
• Knowledge of charity governance and compliance requirements
• Ability to build excellent relationships and have effective engagement with stakeholders
• Good communication skills and ability to communicate financial concepts to non-finance staff
• Attention to detail
• Ability to present financial information to various audiences
• Ability to maintain confidentiality and sensitivity of financial information
• Ability to work in a fast-paced environment
• Ability to cope with competing demands to deadlines
• Honest and dependable

Desirable skills and experience

• Experience of leading a team, strong team building skills
• Line management experience
• Experience of using MS Planner or other project management tools
• Genuine interest in the work done by the Charity
• Experience of using a CRM (Salesforce)
• Degree in financial management or accounting

Full details are provided in the candidate pack

Salary and Benefits

Salary: £52,000 to £54,000 FTE (salary will be pro-rata for part time hours)

28-35 hours per week.  Career Ready is committed to supporting condensed/flexible working patterns.

Permanent and remote.  Travel to London required on an occasional basis

You will be rewarded with the following benefits:

· 6% contribution to personal pension plan, subject to 3% employee contribution.

· Annual leave: 27 days per annum plus bank/public holidays (pro rata for part time). The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays

· Cycle to Work Scheme

· Access to both our Reward Gateway Portal and an Employee Assistance Programme.

· Flexible working

· Work from home allowance and paid travel expenses.

We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check. 

Timetable

Applications close at 9am on Monday 21 July 2025 

Please note that the closing date may be brought forward if we receive strong applications.

This is an interim role to cover a period of maternity leave, with a provisional start date of late September for a handover period.

We are a small but mighty team, with huge ambitions to transform more lives of those who live with an intellectual disability, through the power of sport.

If you are just looking for a job, then we are probably not for you. However, if you are an experienced finance and business operations professional able to demonstrate strategic and operational ability around financial planning and processes as well as delivering cost effective, efficient and fit-for-purpose business services, then we would like to hear from you.  Charity finance experience and experience in a similarly broad role covering other areas of business operations including IT, risk management, data protection & data management and health & safety is a must.

We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. We are a small, but growing, team with huge ambitions, and applicants must be comfortable operating in an environment where working under your own initiative is expected and encouraged.

We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.

We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission.

This is a permanent, home-based role. There will be the requirement to attend internal and external meetings or events which will involve travel away from home and working outside of normal hours.     

The role is both strategic and operational in nature and represents a fantastic chance to join an amazing charity at an exciting time of growth.

For job role specifics please see the Job Description.

What We Can Offer 

· Competitive salary circa £33,000 (£55K FTE) per annum depending on experience. 

· 15 days holiday on appointment plus pro rata bank holidays and one extra day for your Birthday. 

· Stakeholder Pension Scheme from appointment. 

· Time off in Lieu (TOIL) for out of hours work. 

· Flexible working. 

· Health Cash Plan

How to Apply

To apply, please send a covering letter (maximum 2 pages) explaining why you wish to work for Special Olympics GB. It is important that all prospective employees understand our mission and are driven by our cause. Please be specific about how your skills and experience will help you undertake this role and how they match the requirements of the Job Description and Person Specification. Generic letters and agency approaches will not be considered. Please also include your CV.

First stage interviews will be held week commencing 28th July 2025.

Safer Recruitment 

Special Olympics Great Britain is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS/PVG check relevant to the requirements of the role. For this role that will involve a Basic Disclosure. 

Equal Opportunities

Special Olympics GB is committed to equality and diversity and encourages all sections of the community, particularly those living with a disability, who meet the job requirements to apply.

Other

The job holder will need to provide evidence of their ability to live and work in the UK and will be required to undertake a basic DBS check.

We will only contact those who have been selected for interview.

We request no contact from agencies.

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.

Contract: Full-time, Permanent

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares. 

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given. 

Ideal start date: ASAP, as agreed with candidate 

We’ll also need:

•  Proof of your right to work in the UK - regretfully we’re currently unable to offer sponsorships at this time.
• References
• To conduct relevant DBS or PVGs checks for Safeguarding purposes if you are offered the role in line with our Safer Recruitment practices.

The Opportunity

The Finance and Operations Officer’s purpose is to work within the Operations Team to provide essential financial and operational support for the whole charity.  
 

Key responsibilities for finance range from providing advice and support for the whole staff team, important day to day and monthly financial processing for key stakeholders and assisting with the budgeting and forecasting process. 

1. Finance

• Support the Finance and Operations Manager (FM) to prepare and deliver accurate and regular management information including monthly management accounts, budgets and forecasts, one-off finance reports, reporting for funders including grants and trusts, including end of project reporting. 
• Monitor the day-to-day financial management and cash flow of the Social Mobility Foundation (SMF) working closely with the FM, Head of Finance & Operations (HFO), Operations and Fundraising teams. 
• Prepare payment runs for invoices and expenses, update weekly payments received reports and work closely with the Fundraising team to ensure expected income has been received. 
• Support the FM, alongside our appointed accountants, to prepare audited Year End Accounts, and work to ensure the Accounts are completed, approved, and filed on time. 
• Support the FM to manage and improve our financial systems and procedures, streamlining internal processes to ensure they are effective and safeguard the finances of the organisation.  
• Support the FM to devise and implement effective and efficient procedures, including the introduction of a purchase order system. From time to time, you may be requested to support the FM to maintain the payroll function of the organisation. 

 
2. Operations and Administration 

• Support the organisation, in ensuring that all staff and volunteers are aware of and trained in the relevant Data Protection policy and procedures and ensure that data protection laws are being adhered to in relation to the storage of data. Run the data deletion process where such requests are received in compliance with GDPR legislation. 
• Support the HFO and FM in overseeing operational matters such as SMF office administration, maintaining the asset register, insurance renewals, and Health & Safety compliance; act as point of contact for suppliers and service providers, including property managers, utility companies, couriers and cleaners; maintaining contracts and leases with office providers; purchasing office supplies & equipment and ensuring adequate stock levels are kept. 
• Support the wider organisation through appropriate administrative tasks, for example the programme delivery team to ensure a good experience for students, particularly during the residential programmes 
• Support the HR team with processes such as ordering laptops for new staff and communicating, updating and maintaining office policies contained in the Office handbook  
• Undertake research activities to support Operations Team projects, for example potential new suppliers, benchmarking exercises and contract renewals 

3. Strategic Responsibilities 

• Support with training staff on finance processes, fraud awareness, data protection, and other areas of operations.  
• Being a point of contact for all staff on finance and operations including office administration 
• Ensure appropriate adherence to our financial and operational policies and procedures supporting the organisation to enact the highest standards, balancing that whilst processes are appropriately followed, they are not followed to the point where they compromise the standards or outcomes desired. 

Need to know

• IT skills:  Experience of using Microsoft Office, particularly Excel functions. Experience of using or awareness of any accounting and/or CRM (Salesforce) software.
• Accounting knowledge: Some understanding of basic bookkeeping would be preferable, including the importance of accurate and timely information for the running of the charity and an ability to maintain confidentiality. 

Please see the full job description attached for a more detailed person specification. 

Benefits

Annual leave
33/34 days (England & Wales and Scotland respectively - includes bank and public holidays).

Other benefits
Cycle to Work Scheme; Employer pension contributions of 5% of qualifying earnings; Employee Assistance Programme available to staff and their family; Flexible work options such as hybrid working, flexitime, part-time; Regular staff team building and business planning “away days”.

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59PM, Sunday 13th July.
 

1.  Why would you like to work at the Social Mobility Foundation? (max. 500 words)
2.  What makes you a suitable candidate for the role? (max. 500 words)

Please note that generic applications and CV’s will not be considered. 
 

Interviews: First round interviews will take place between 14th July and 18th July with multiple slots available at different times throughout the working day.

Head of Retail and FOOD Services

Department: Directorate of Development and External Affairs

Salary: Starting at £47,264, rising to £54,728 FTE per annum + £480 home-based allowance FTE per annum

Location: Homebased with weekly national travel 

Hours: 37 hours per week (full-time)

We offer flexible working arrangements - please see below for more details. 

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

This is an exciting opportunity to join our team as the Head of Retail and FOOD Services. This is a unique opportunity to lead and innovate in a role that combines strategic leadership, operational excellence, and community impact.

Main Responsibilities:

• Develop and implement a multi-channel retail and food services strategy, including business planning, risk assessment, and performance management to increase net profit and service impact.
• Lead on budgeting, financial forecasting, and P&L management. Identify and develop new income-generating opportunities, including grants and tenders.
• Provide strategic leadership to geographically dispersed teams, ensuring effective recruitment, support and training of staff and volunteers.

Main Requirements 

• Educated to degree level or above in a relevant sector. 
• Demonstrable senior retail management knowledge and experience in managing complex projects, leading teams, and delivering measurable outcomes.
• Proven track record in income growth, financial planning, and managing budgets.

Benefits: 

• an annual paid leave entitlement of 30 working days plus bank holidays
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Apply via the Family Action Careers Hub linked to this advert 

• Closing Date: 7th July at 23:59

Interviews are scheduled to take place from 16th-22nd July 2025.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

About the role

This hands-on leadership role combines operational excellence with strong interpersonal skills. Reporting to the Director of Design and Technology, you'll manage a team of Project Managers whilst working closely with senior leadership to oversee project delivery, financial planning, organisational systems and growth.

You'll implement best practices for data management, risk management, and compliance in a collaborative way that supports our mission-driven work.

About us

Act Build Change is a transformative organising school that makes community organising and collective care methods accessible to everyone who wants to end injustice.

Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland, working with those with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives, those living in poverty and the intersections across those identities.

Our work includes delivering training and resources, supporting communities to navigate difference and change, and providing coaching for organisers and movement leaders.

Key responsibilities

Project management

Oversee project delivery across our organisation, ensuring quality and efficiency:

• Develop frameworks for project tracking and reporting.

• Manage and develop a team of project managers, providing resources and support.

• Monitor budgets and timelines across internal and external projects.

Financial management

Ensure financial sustainability and responsible resource management:

• Support financial planning and reporting with our board and senior leadership team.

• Oversee invoices, expenses and budget adherence.

• Assess financial risks and manage potential challenges.

Systems and processes

Build and maintain operational infrastructure that enables our effectiveness:

• Develop strategies, policies and procedures with our senior leadership team.

• Maintain and oversee our systems for efficient project tracking.

• Ensure agreed standards are met across our team and resolve operational issues.

Organisational growth

Drive strategic growth and development:

• Develop business strategies for growth across products, services and recruitment.

• Analyse our data to support strategic goals and tracking.

• Support our recruitment efforts and staff policy development.

What we’re looking for

Essential experience and skills

• Proven operations leadership experience, including managing teams and complex projects.

• Strong project management and delivery track record across multiple initiatives.

• Financial management expertise including budgeting, forecasting, and resource allocation.

• Experience with recruitment, performance management, and policy development.

• Experience with data management, reporting, and operational systems.

• Comfortable learning and adopting new technologies and processes quickly.

• Excellent communication skills, including ability to navigate difficult conversations professionally.

• High attention to detail and meticulous approach to operational standards.

• Ability to work remotely and manage diverse responsibilities with autonomy.

What we’d love to see

• Experience across different organisation types and sizes.

• Flexibility to work with different methodologies and systems.

• Risk management and compliance background.

• Comfortable representing the organisation to external stakeholders.

• Track record of implementing operational improvements and efficiencies.

Personal qualities

• You approach challenges with patience and understanding, able to communicate directly when needed whilst maintaining positive relationships.

• You're confident in your expertise but remain open to different perspectives and collaborative problem-solving.

• You take personal accountability seriously and help build a culture where others take ownership of their work.

• You enjoy working in a collaborative team environment and building positive relationships across the organisation.

• You're aligned with our mission and values and are motivated by creating positive social change.

What we offer

Salary and benefits

• £49,500-£62,000 salary, depending on experience.

• Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).

• Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.

• Pension scheme and enhanced parental leave and sick pay.

Working arrangements

• Fully remote working (must be within 4 hours of central London).

• Access to office space in London when needed.

• Co-working space expenses available for those based outside London.

• Occasional travel to London may be required (up to twice a month), with expenses covered.

• Team away days around the UK (up to four times a year), with expenses covered.

• Full equipment and tech support provided.

Growth and impact

• Direct contribution to building people's power and making positive social change.

• Collaborative, mission-driven work environment with impact across the UK.

• Professional development opportunities including training and events (assessed on an individual basis).

• Clear growth pathway in an expanding team.

How to apply

Please note: this role is for UK-based candidates who have the right to work in the UK.

What to send

• Your CV (max. two pages).

• A supporting statement answering the questions below (max. two pages).

• Both documents as PDFs attached to your email.

Questions to address

• Describe a time you led operational improvements in a complex organisation. What was your approach and what were the results?

• How would you approach building operational systems for an organisation that values collaboration and accessibility?

• What attracts you to this role at Act Build Change specifically?

Next steps

• Submit your application by Fri 11 Jul 2025.

• First round interviews will begin from the week of 28 Jul 2025.

• The role will start from Oct/Nov 2025.

We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.

This is a brand new role with Action Duchenne, leading our Support team.

Applications close at 9am on Monday 7th July 2025, with interviews likely to take place on 18th July and in the week commencing 21st July 2025. To apply, please click 'Apply', where you will be redirected to our application form.

Action Duchenne is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates with relevant lived experiences and those from under-represented groups to apply.

Main Purpose of the Role:

To lead the Support Team to provide emotional and practical support to families and individuals living with Duchenne muscular dystrophy. It includes leading the support team to provide 1-2-1 and group support provided in person or virtually, and creating and growing support networks for the wider Duchenne community which includes Duchenne parents/caregivers; young people and adults living with Duchenne; extended family and friends; and professionals in environments such as schools, local authorities and clinics. 

Specific Tasks:

The focus areas and key deliverables of this role are as follows:

• Develop a clear process for identifying case loads and capacity for the Support Team.

• Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.

• Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.

• Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.

• Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey. 

• To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.

• Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.

• To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.

• Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work.

• To maintain the contact database, keeping it up to date and accurate.

• Coordinate cover for the Support Team when there is sickness or leave.

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Person Specification Criteria (essential, except those noted specifically as desirable) 

Education and Qualifications

• Experience leading a team (either through line management or mentoring)

Knowledge and Experience

• A proven track record of providing support to those in need in a professional setting. 

• Experience of safeguarding reporting.

• Experience of reporting on services and development of monitoring dashboards.

• Knowledge of current legislation around either accessibility, equal opportunities, Disability Living Allowance, or Education Health Care Plan.

• Knowledge of networks and signposting for those living with a life-limiting condition.

• An understanding of and commitment to Equal Opportunities and the ability to promote this in the day-to-day work of the post.

• Experience working in the health sector or at a patient-led charity. [Desirable]

• Experience of a CRM system. [Desirable]

Skills and Aptitude

• Passionate about improving the lives of young people, adults and their families living with Duchenne.

• Ability to communicate effectively, both in writing and verbally.

• Excellent organisational and time management skills, ability to work as part of a team and work on own initiative and to deadlines.

• Ability to be assertive but also have empathy and the ability to be sensitive with the families and young adults we support.

• Interest in networking and continued learning about new areas of support for those living with Duchenne. 

Are you a finance/ operations professional with knowledge of the charitable sector? Are you looking for part time, flexible hours with the option to work from home? Would you like an interesting and varied role with friendly and supportive colleagues? If so this could be the role for you.

We are looking for someone to lead the governance, financial and operational management functions of a small charity that helps philanthropists manage their charitable giving.

About us

The Charity Service helps major donors to successfully manage their charitable giving. Our core services include Donor-Advised Funds (DAFs) and strategic philanthropy advice. We also manage our own Greater Manchester Grants Programme.

The role

The Finance and Operations Manager will oversee the charity’s back-office functions, ensuring that the charity meets the highest standards of governance and management and that the charity’s philanthropy services are delivered efficiently and effectively.

The key responsibilities of the role are:

• Providing the accounting and financial management function for the charity.
• Overseeing the management of the charity’s portfolio of investments, including expanding the range of investment options for our DAFs.
• Managing the human resource function.
• Managing the governance function for the charity and supporting the Board of Trustees to govern the charity effectively.

 About you

To apply, you'll need to be able to clearly demonstrate:

• An understanding of the charity regulatory environment.
• Financial management and accounting experience.
• Experience in using accounting software.
• Good communication skills, including excellent report-writing skills.
• A high level of competency in Word, Excel and PowerPoint.
• An ability to work remotely under own initiative and manage time effectively.
• Committed to equality, diversity and inclusion.

Location

Our team are based remotely with some travel to central Manchester. For the Finance and Operations Manager role, you will be required to travel to Manchester to attend in-person trustees’ meetings every quarter.

Benefits

We are committed to providing our employees with a supportive and engaging environment. We offer:-

• Flexible working arrangements that allow you to adapt your working hours to fit alongside family and other life commitments.
• Ongoing professional development and training opportunities.
• A standard 35-hour working week for full-time positions.
• 25 days holiday entitlement, plus the usual public bank holidays in England and Wales for full-time positions (pro-rated for part-time positions).
• Additional leave between Christmas and New Year
• 5% employer pension contribution (with 5% employee contribution).

Our values

The Charity Service is an independent not-for-profit charity driven by our mission and values. We believe in philanthropy that supports charities to achieve their mission, builds strong, open and trusting relationships, and respects and values diversity.

We know that diverse teams make better decisions, and are more creative and stimulating to work in. We aim to foster an inclusive working environment where every individual, regardless of background, feels valued and empowered to contribute.

Application resources

Full job description and person specification attached.

How to Apply

If you are excited by this role and have the relevant skills and experience to apply, we would be delighted to hear from you.

Please apply via the Charity Job website, sending us a copy of your CV with a short covering letter showing how you meet the person specification.

Application deadline: Thursday 10th July

Interviews: Interviews will be held in Manchester on Wednesday 23rd July

Reporting to: Head of Services

Location: Home based with some travel across England, Scotland and Wales

Hours: Full time 37.5h per week, however part time working can be considered 

Contract Duration: 12-month fixed term in the first instance

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of our continued growth, this role will support the Head of Services – Grant Making in delivering essential services for the Trust and its colleagues.

This is an excellent opportunity for a highly organised and motivated individual who thrives in a fast paced and dynamic environment.

Role Purpose: The Grant Operations Officer plays a pivotal role in ensuring the smooth operation of the charity's grant giving functions.

Key responsibilities:

And will act as a daily point of contact between the Grant administrator & the Trust, ensuring the Head of Services is appropriately updated. 

• Build strong, transparent, appropriate relationships with British Gas and Centrica, and act as a liaison on a day-to-day basis with project teams.

• Identify, recognize & respond to issues or opportunities as they arise. 

Direct grant scheme: Debt Write Off & Financial Assistance Payments, White Goods & Money Advice - administration & monitoring:

• Support the Head of Services with the debt write off and all programmes including working with Third party contractors as appropriate.

• Work with the Head of Services to build strong relationships with Third Party administrator(s).

• Work closely with British Gas & other third-party contractors to understand their operational process for vulnerable customers, applications and referrals as well as any dependencies.

• Support BGET’s understanding of money and advice sector across England, Scotland and Wales, including sharing policy knowledge and sector developments within the 3 nations.
• Contribute to new initiatives with British Gas and grant giving programmes.

· Support the effective management of the Trust’s grant programmes across England, Scotland and Wales, including:

• Build & manage positive relationships with the grant assessment team and British Gas internal teams. 

• Providing appropriate support to ensure the direct grant programme runs efficiently and effectively, with grant funding distributed to budget and schedule.

• Undertaking both face to face and virtual monitoring visits of the helpline and application portal and assessment teams – including ongoing KPI and impact evaluation process, creating comprehensive follow-up reports including end of grant reports.

Reporting & Contract Management:

• Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the Head of Services.

• Ensure accurate data is in place for year-end reporting, quarterly and including assisting Head of Services with quarterly and End of Year Board reporting.

 Reporting & Contract Management: 

• Identify risks to delivery and work with the grant administrator to help resolve any challenges with delivery that impact on the grant obligations.

• To work with internal and external monitoring and evaluation specialists, to gain impact and understanding of the effect of our funding schemes.

Knowledge Sharing

• Identify and develop opportunities to work collaboratively and share learning.

• Ensure case studies and other content is collated from grant recipients to share through our channels.

Please note the employee will be required to undertake any reasonable work or task requested by the Trust, this will include occasional travel, potentially overnight, in England, Scotland and Wales. 

Desirable Experience: 

• Experience of working with positive, equitable partnerships. 

• Experience in using Grant Management Software including reporting systems and dashboards.
• Ability to manage multiple tasks effectively without compromising on quality or efficiency and be able to adapt to changing demands.

Skills and Knowledge: 
Essential: 

• Excellent written communication skills, with the ability to build effective working relationships 

• Accuracy and attention to detail with a methodical approach.

• Flexible approach to changing circumstances, prepared to re-order priorities as required.

• Practical “can do” approach with ability to manage multiple work streams. 

• Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems. 

• Excellent analytical & numerical skills with the ability to interpret data and share insights. 

Desirable:

• AI & CRM experience.

• Stakeholder management experience. 
• Understanding of OFGEM WHD regulatory requirements.

Please note that we are not working with third parties for this vacancy and therefore speculative CVs will not be accepted.

We are unable to offer sponsorship and a valid and current right to work in the UK is a requirement for this role.

We’re looking for a passionate and relationship-driven Partnerships Lead to grow and manage our organisation's impactful collaborations with schools, communities, and corporate partners.

About Khulisa: 

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

About the role: 

The purpose of this role is to build and manage Khulisa's high-impact partnerships with schools, communities, and corporates that generate income and expand the reach of our therapeutic programmes. This includes, but is not limited to: 

• Identifying, initiating, cultivating and managing relationships with schools, Multi-Academy Trusts (MATs), Local Authorities
• Working closely with Khulisa's Head of Programmes and Participation to develop, implement and regularly review our schools engagement plan
• Developing and maintaining relationships with corporate partners to generate financial support, sponsorships, and other forms of engagement
• Maintaining a record of and report on partnership pipelines, engagement outcomes, and income forecasts and actuals

For a full list of duties and responsibilities, please see the attached job description below. 

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

What we're looking for:

Abilities/Experience 

• Experience of generating new partnership engagements from schools and/or other youth spaces and to secure their participation in social impact projects where resources are pooled.
• Ability to identify new opportunities for partnerships and initiate engagements, including knowing when to bring in senior colleagues to maximise the chance of success.
• Experience of manage multiple and diverse stakeholder groups, to recognise shared values, and secure commitment to joint-working.
• Experience of creating compelling digital presentations for a variety of audiences, using PowerPoint or similar software. • Ability to buy strongly into strategic objectives and reflect passion for Khulisa’s work with young people.
• Willingness to work evenings and weekends as the job requires, and to travel.
• Commitment to inclusive, wellbeing-led approach to supporting young people.

Knowledge/Skills

• Strong verbal and written communication skills and to engage others in a compelling manner to securer their ongoing interest.
• Deep understanding of the education sector, secondary schools in particular, and the factors that could contribute to young people becoming excluded or marginalised.
• Sound knowledge of the various stakeholders in the education sector, including the complexities of building relationships with multi-academy trusts and understanding of the relationship between schools and local authorities.
• Good understanding of the realities of delivery to young people and able to build the knowledge base necessary to engage others convincingly on the effectiveness of therapeutic practices in ensuring young people’s wellbeing.
• Advanced knowledge of safeguarding legislations, policies and practices relating to children and young people.

Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

Managing Director

UK Association for Transactional Analysis (UKATA)

Location: Remote/Home-based
Salary: Circa £65,000 FTE plus benefits
Contract: Permanent, Part Time – Flexible 21- 28 hours per week 3-5 days

Closing Date: 11th July 2025

Interview Dates: First interviews w/c 21st July 2025, Second interviews w/c 28th July 2025

About Us

UKATA is a charity and company limited by guarantee dedicated to advancing Transactional Analysis (TA) training, qualifications, and practice across the UK. We support our members through professional development, accreditation, and promoting TA as a valuable approach in therapy, counselling, education, and organisational contexts.

The Opportunity

We're seeking a dynamic and hands-on Managing Director to lead our small but dedicated team. This is an exceptional opportunity for a strategic leader who thrives in an environment where you can make a direct impact and see the tangible results of your work.

As our MD, you'll work closely with the Trustee Board to shape our future direction while taking personal responsibility for the day-to-day operations. You'll lead a small team of employees, contractors, and volunteers, translating our strategic aims into practical outcomes that deliver real value to our members.

What You'll Do

• Work with Trustees to develop and execute strategic plans that align with our mission
• Take direct responsibility for financial management, including budgeting, investment strategy, and fundraising
• Oversee and personally contribute to the development of membership systems and website improvements
• Build relationships with key stakeholders including members, committees, and international TA organisations
• Lead the delivery of our annual National Conference and quarterly magazine
• Recruit, develop, and manage our small team, fostering a positive work culture
• Ensure compliance with charity regulations and governing organisational policies and procedures
• Function as Company Secretary, handling legal requirements and annual reporting

About You

We're looking for someone who combines strategic vision with a willingness to roll up their sleeves and get involved in practical delivery. You'll be:

• An experienced senior leader with understanding of the non-profit sector
• A strategic thinker who also excels at practical implementation
• Financially astute with proven budget management experience
• An excellent communicator with the ability to build effective relationships
• Self-motivated and comfortable working from home
• Knowledgeable about the mental health sector (desirable)
• Familiar with Transactional Analysis or willing to undertake training (desirable)
• Educated to degree level (desirable)

Why Join Us?

This role offers the chance to lead a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:

• The autonomy to shape both strategy and operations
• The satisfaction of seeing your ideas implemented directly
• The opportunity to work with dedicated professionals passionate about TA
• Flexible remote working arrangements
• Employer Sick Pay Scheme
• 33 days annual leave per annum FTE
• Access to private healthcare benefits

UKATA is committed to equality, diversity, and inclusion. We welcome applications from all qualified candidates regardless of background.

We look forward to hearing from you.

Human Resource Manager
Location: Remote-first, with occasional travel to London
Salary: £35,000–£40,000 FTE
Hours: Full-time (35hrs) or Part-time (28hrs), flexible within core hours
Contract: Permanent

Are you a people-first HR professional who thrives in a purpose-driven environment?
MLC Partners are exclusively recruiting for a dynamic HR Manager to join a small charitable organisation making a big difference in people’s quality of life. If you're passionate about creating inclusive workplaces, influencing positive culture, and supporting staff to thrive — this could be the role for you.

About the Role:

As HR Manager, you’ll be the go-to person for all things people-related, working closely with their Head of Finance & People. You’ll lead on HR operations, manage the employee lifecycle, drive policy improvements, and help shape their People and Culture strategy.

You’ll also play a key role in:

• Supporting managers and staff with clear, proactive HR guidance
• Maintaining and improving our HR systems and processes
• Leading on internal communications and coordinating staff engagement days
• Embedding inclusive practices and wellbeing initiatives
• Ensuring legal compliance across HR and Health & Safety

About you:

• CIPD Level 5 qualified, or Level 3 with extensive HR experience
• An experienced generalist with 3+ years in HR, ideally within the charity sector
• Skilled in employment law, policy development, and people management
• Tech-savvy, especially with HR systems and Microsoft Office tools
• A proactive, organised, and empathetic communicator

Highlighted benefits:

• 23 days annual leave + 8 bank holidays (rising annually for up to 5 years)
• Flexible working within core hours (8am–6pm) to fit your life
• Dedicated L&D budget for personal and team development – including conferences, training, apprenticeships, and internal/external events
• A Core L&D programme plus in-progress individual learning plans

If the above role is of interest, please apply now with your most recent CV and a brief cover letter addressing your relevant experience to the position. Alternatively, please reach out to Annabelle at MLC Partners to confidentially discuss your search and the role further.
Deadline for applications: Mon, 14th July 2025

Just over a year ago, Children Not Numbers was founded in response to the unprecedented crisis facing Palestinian children in Gaza.

Our UK-based medico-legal NGO was established to be a voice for the most vulnerable and innocent victims: children. We chose the name Children Not Numbers to acknowledge that the dead and wounded are not simply statistics.

From the very beginning, our mission has been clear: to provide life-saving medical care, rehabilitation, and long-term support to children affected by war and poverty. Our six core objectives are:

• Immediate short-term medical evacuation
• Medical aid delivery
• Sustainable rehabilitation support
• Advocacy for children’s rights 
• Educational programme implementation
• Supporting junior Gazan medics 

We are looking for a proactive and enthusiastic Fundraising Assistant to support our growing and ambitious fundraising team. This diverse role is key to helping us raise vital funds through individual giving, community fundraising initiatives, and challenge events. You’ll support the smooth running of our regular giving programme, handle general fundraising administration and ensure excellent supporter care and team efficiency. 

WHO ARE WE LOOKING FOR?

To be considered for this role, it is essential that you:

• Have 1+ years' employment within a charity or NGO, ideally within a fundraising team or an international development organisation.
• Reside in the UK  and hold right to work status
• Are already set up, or are able to set up, in order to fulfil a contractor role (this is not a PAYE employee position)

You will also be skilled in: 

• Managing multiple tasks and deadlines within a fast-paced environment
• Written and verbal communication
• Demonstrating a high attention to detail and accuracy
• Using databases and online platforms (training will be provided)
• Acting as a team player with a positive, can-do attitude

It would be highly desirable if you:

• Bring lived experience of or strong affinity with the cause
• Are familiar with CRM systems, such as Beacon, Salesforce, Donorfy or Raisers Edge)
• Have knowledge of fundraising best practices and donor stewardship

Application is initially by CV only. Cover letters are not required for initial application. Therefore please ensure that the essential/desirable person specification points above are made clear on your CV. 

Please do not contact Children Not Numbers directly - recruitment for this role is being managed solely via the CharityJob portal. 

Suitable applicants will be contacted for an initial screening call where a detailed brief will be shared and your relevant experience discussed. You will also have the opportunity to ask questions about the role and organisation.