Head of supported housing jobs

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers. 

The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.

Advice Work

• Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
• Support outreach or community engagement activities as needed.
• Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
• Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
• Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
• Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
• Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
• Enable and support guests to act for themselves, wherever appropriate.
• Monitor the progression of all cases to the point of resolution.
• Conduct follow-up calls with guests where needed and track outcomes
• Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
• Provide advice to the General Advice Service as and when required

Case Management

• Manage own caseload and work independently to support guests
• Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
• Support with developing case studies and gathering guest feedback
• Collect statistical information as requested for reporting purposes.
• Feed into the development of monitoring reports for funders and other stakeholders

Other Responsibilities

• Maintain and update the charity’s record of referral and signposting agencies;
• Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
• Keep informed of new and changing legislation relevant to the post, and of local issues and policies
• Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
• Take part in supervisions, personal development training, team meetings and appraisals
• Undertake any other reasonable duties to support the operations of the charity.

Job Title: Eastern European Floating Support Worker 

Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum inclusive of London weighting if applicable
Contract type: This post is Fixed Term Contract until March 2026. There is a possible extension of contract depending on funding

Hours: 37.5 hours per week 

We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse

You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities. 

It is desirable for candidates to be proficient in one or more Eastern European languages.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player. All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. 

The post holder will provide a high-quality personal welfare support service to Eastern European survivors of domestic abuse and other forms of violence and abuse and their children. The post holder will empower Eastern European survivors by providing them with emotional and practical support, including support to access safe accommodation. 

The post holder will provide capacity building in the form of advice, advocacy, support and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities. 

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 16 May 2025

Interview Date: 27 May 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Are you a qualified accountant with proven experience of providing effective management to a high-performing team? Looking for an exciting and highly rewarding new opportunity?  If so, join Shelter as Financial Analysis Manager and you could soon be providing career-enhancing leadership to our Financial Analysis Team.

About the role

As our Financial Analysis Manager, you will take a coaching approach to the line management of our five-person team and ensure the team are engaged, motivated and effective, supported to drive their own development and delivers its outcomes.  You will also be expected to produce expert strategic financial analysis, insight and reporting and an excellent user experience for both wider colleagues at Shelter and external stakeholders and to assist the Head of Financial Planning & Analysis in the management of the budgeting and forecasting cycles.

We will also count on you to manage the Financial Analysis team’s work in the monthly reporting cycle and work closely with Financial Control and Operations management on the continual development and improvement of these processes.  Ensuring the Financial Analysis team is effective in reviewing bids for external funding, preparing timely and accurate reports on spending against restricted funds, and supporting budget holders around Shelter in financial management of restricted projects are also key elements of the role.

Role specifics

Influential, analytical and collaborative, you will be a qualified accountant with a proven record of leading a team, and you’re able to work effectively with stakeholders, both internally and externally. A natural communicator, both verbal and written, you will also have excellent time management and prioritisation skills, while a flexible, proactive and professional approach to your work is essential. Strong analytical skills along with impeccable attention to detail, and a high level of numeracy are a must-have for this role, as is experience of business partnering, or equivalent relationship development. You’ll have strong Excel skills and proficient in the main Microsoft Office Applications, including Outlook and work, and experience of using financial planning software is desirable.

Apply to be part of our team and be the change you want to see in society. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

Our Finance Department works as a team of experts to safeguard resources and support decision making across Shelter. We strive to ensure Shelter is financially sustainable in order to achieve our vision of a home for everyone. This role will manage the Financial Planning and Analysis team. We support the charity through financial reporting, analysis, and expert advice, and enable collaboration to support managers and leadership in making effective business decisions.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Working as part of the Development Team, to plan and execute effective fundraising strategies for Derby Theatre. The role will have a particular focus on copywriting for trusts and foundations, cultivating donor relationships and coordinating and developing Derby Theatres’ Friends scheme.  The Development Officer will also deputise for the Head of Development as required.

Key responsibilities

Trusts and Foundations

· Conduct research into possible funding streams for funding priorities.

· Assist in the production of funding reports for existing supporters.

· Update the reporting schedule, to include deadlines.

· Draft applications for small grants (under £15,000) and support the Head of Development in making applications for large grants.

· Assist the Head of Development in creating proposal templates for all key projects.

Individual Giving, including Friends Scheme

· Work closely with the Head of Development to develop and manage the individual giving strategy, including legacy fundraising, to ensure retention and growth.

· Coordinate and administer the Derby Theatre Friends Scheme including payments and renewals alongside the marketing and box office team.

· Work closely with the marketing team to oversee all Friends communications, including scheduling and writing content.

· Take responsibility for stewarding relationships with donors and Friends including arranging meetings and supporter events throughout the year.

· Work with the Box Office team to oversee and grow Point of Sale (POS) donations and Gift Aid sign up, working to achieve targets set and reporting progress to the Head of Development.

Corporate Giving

· Work with the Head of Development to implement the Corporate Giving strategy to include researching and identifying new corporate prospects. Attend networking events to build relationships and take responsibility for cultivating prospects, developing relevant proposals and key messaging and overseeing the administration relating to corporate supporters.

Development Events

• Organise, manage and attend supporters’ evenings including liaising with front of house and catering staff, and managing the guest list.

Administration

· Support the development and executive teams by preparing briefing notes, and research profiles for the fundraising activity.

· Assist the Head of Development in keeping the team informed with any legislation or trends development within fundraising.

· Maintain accurate records on Spektrix and the shared drive, as well as keeping efficient paper files and audit trails where appropriate and make sure financial data is accurate and funds are received timely.

· Liaise with all teams to ensure that project information and budgets are up to date.

· Update the website and printed materials with the relevant fundraising information and credits.

· Support on the collation of data for applications and reports, including Arts Council England reporting.

General

· To actively support and promote Derby Theatre’s Learning Theatre model, including a commitment to engage with the University of Derby’s Theatre-related higher education provision; to contribute to learning opportunities such as work experience, placements, and the theatre’s role as a learning environment.

· To keep up to date with developments in the industry as they relate to your role, and to contribute to the overall development of the department and organisation.

· To take an active role in the team and staff as a whole, and to attend team, departmental or cross-organisation meetings as required.

· To ensure that Derby Theatre’s policies, procedures and values are observed in every area of the department’s work.

· To act always in the best interests of Derby Theatre, always protecting intellectual property and confidential information.

· To carry out any other duties as may reasonably be required from time to time, commensurate with the level of the post.

· We expect all Derby Theatre staff to work in a flexible manner to effectively deliver their role and in line with the values and mission of the company, including the Learning Theatre model, Equality and Diversity, and Sustainability.

· The job description for this position may be reviewed and amended to incorporate the future needs of the department and the organisation.

To read the full job description, person specification and for how to apply, please visit our website.

Join Our Team as Head of Finance

Are you a qualified accountant with a passion for making a difference? Do you have a knack for financial analysis and strategic development? If so, we have an exciting opportunity for you!

About Us:
We are a dynamic organisation dedicated to supporting community projects, retail initiatives, and national fundraising efforts. Our mission is to create a positive impact through strategic financial management and exceptional customer service. We are always on the lookout for talented individuals who are passionate about bringing their skills to advance our work tackling poverty in all its forms. This is a great opportunity to work for a flexible employer committed to its staff. The St Vincent de Paul Society is accredited IIP at Silver level and is proud to be a Living Wage Employer.

Working Hours: You will be contracted to 37.5 hours per week, Mondays to Fridays
Location: St Vincent’s Store, Allenby House, Rees Way, Bradford, BD3 0DZ. There is the potential for hybrid working.
Contract: Permanent
Salary: Up to £55,000 per annum
Requirements: This role is subject to 2 satisfactory references

Benefits Package:

• 33 days holiday (pro rata) per year inclusive of bank holidays, increasing to 38 days (pro rata) with service
• Employee assistance programme
• Retail discounts
• An extra day off on your birthday
• Buy/sell holiday scheme
• Cycle to work scheme
• Free will writing
• 1x annual salary death in service benefit
• And lots more

Key Responsibilities:

• Strategic Financial Management: Oversee financial transactions for various projects, including retail, trading, and community support.
• Year-End Accounts: Lead the production and reporting of consolidated year-end accounts, ensuring compliance with legal obligations.
• Business Partnering: Collaborate with managers, budget holders, and the Director of Finance to provide financial insights and support.
• Internal Audits: Conduct internal audits and monitor financial activities to identify and report irregularities.
• Taxation and Compliance: Ensure VAT compliance, oversee Gift Aid schemes, and manage annual tax computations and returns.
• Payroll Oversight: Review monthly payrolls and ensure accurate processing.
• Fundraising Support: Partner with the Fundraising and Communications team to oversee financial aspects of fundraising initiatives.
• Financial Reporting: Prepare accurate, timely management information and provide strategic insights for decision-making.
• Support and Cover: Assist in the overall management of the finance function, helping to embed a high-performance culture. Provide support and cover for the Director of Finance as required.

Person Specification:

• Qualifications: CCAB recognised qualified accountant.
• Experience: Minimum 5 years in senior finance roles, with experience in complex organisational structures and the charity, voluntary, or retail sectors. Experience liaising with auditors, business advisers, and board members.

Skills:

• Advanced IT and data manipulation skills, particularly in Excel (SUMIFS, VLOOKUPS, Pivot Tables).
• Impeccable attention to detail and dedication to accuracy.
• Excellent written and verbal communication skills.
• Strong problem-solving and analytical abilities.
• Ability to work independently and manage multiple tasks effectively.
• Good organisational skills, including the ability to prioritise and allocate tasks to ensure deadlines are met.

Why Join Us?

• Impactful Work: Contribute to meaningful projects that make a difference in the community.
• Professional Growth: Opportunities for training, development, and career advancement.
• Collaborative Environment: Work with a supportive team of professionals dedicated to excellence.

If you are a proactive, detail-oriented financial expert looking to take the next step in your career, we would love to hear from you!

How to apply: If you have the relevant skills and experience to fulfil this role successfully, please click apply. If you require any adjustments throughout your journey with us, please let us know.

Closing date: 15th May 2025
Interviews: 20th May 2025

Whilst we ask that staff have a connection to Christian values, religion is not considered in recruitment as we value people of all faiths or none.

Previous candidates need not apply. Unfortunately, if you have not received a response within four weeks of your application, you have not been successful on this occasion. We encourage early applications as we may close the listing early once sufficient applicants have been received.

The St Vincent de Paul Society (SVP) was established in England and Wales in 1844 and is part of a large and thriving Christian voluntary movement dedicated to tackling poverty in all its forms by providing practical assistance to people in need in 153 countries. Our core value is one of service and we treat each person as a unique individual deserving of dignity and respect. Person-to-person contact is therefore at the heart of our work and spending time with people is our greatest gift. We offer non-judgemental support to anyone in need, regardless of faith, race, gender, sexual orientation, background, or circumstances.

About Us: 

Kiran Support Services is a specialist South Asian organisation that provides refuge accommodation and outreach support to Asian women fleeing all forms of VAWG and harmful practises. Our services include refuge accommodation, resettlement and outreach support, advice and advocacy services, counselling and immigration advice, and casework support.

We are a small team dedicated to providing intersectional, culturally specific support to vulnerable women and their children through high-quality services delivered in Asian languages tailored to individual needs.

We are recruiting for a South Asian female Immigration Adviser (OISC level 3) / qualified solicitor, to support women in our refuges that have an insecure immigration status.

About You: 

You will be required to manage a complex caseload and will support securing the immigration status of service users in our refuges in the London Borough of Waltham Forest and the London Borough of Brent.

You should have a minimum of 2 years’ experience working in the legal field and in areas such as immigration law, family law, domestic violence and abuse, welfare benefits and housing, and providing legal advice and advocacy to South Asian/ BME women who have experienced domestic abuse.

You will have up-to-date working knowledge of Home Office policies relating to domestic abuse, including the Migration Victims of Domestic Abuse Concession (MVDAC).

Fluency in at least one South Asian language is essential (Urdu/ Punjabi preferred)

This post is funded by Trust for London and MOPAC/GLA

The closing date for completed applications is midnight Sunday 11 May 2025.

Interviews will take place the week commencing 19 May 2025.

Due to the sensitive nature of these roles, we will be considering biological female applicants only in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1). 

Applicants will be required to have an enhanced DBS check.

Registered Charity number: 1114148 Company limited by guarantee number: 5727907

A small but long-standing Care Provider in London is looking to take on a Head of Management Reporting to work closely with the CFO, whilst leading a team of Finance Business Partners and a Payroll Manager.

The organisation focuses on providing care and support to those in need in their communities, including people with a mental health need, learning disability and the elderly. The organisation provided great quality, dedicated services to help individuals to live a dignified and full life.

This is a chance for an experienced finance professional to take on new, exciting role with a great opportunity to make a real difference and create change.

Responsibilities:

• Delivery of Management Accounts, budgeting and forecasting
• Manage a team of Finance Business Partners and a Payroll professional, and liaise with a range of stakeholders
• Support in financial modelling including automating their financial system to drive efficiencies
• Liaise with a range of stakeholders at all levels and be comfortable presenting to senior leadership and board

Requirements:

• Qualified Accountant with experience in Management Reporting and Business Partnering at Finance Manager / Head of Level
• Social Care Experience greatly desired (charity, not for profit or housing if not)
• Happy managing staff and working with a variety of stakeholders
• Knowledge of payroll process

If you are looking for your next opportunity to work in a great organisation and help make improvements in processes and the team, please do apply ASAP!

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Due to the nature of this service, this post is only open to female applicants (Equality Act 2010, Schedule 9, Part 1). 

Cambridge Women’s Resources Centre (CWRC) is looking for a dynamic, compassionate, and forward-thinking Centre Manager to head up our newly reopened Peterborough Women’s Centre, which reopened its doors in March 2025 following renovations. 

This is an exciting opportunity to build a trauma-informed, vibrant women’s service in an area facing significant deprivation, including women who have been involved in the criminal justice system. As Centre Manager, you will lead the development of the centre’s services and partnerships, directly contributing to improved health, wellbeing and rehabilitation of women in Peterborough. 

Whether you're an experienced women’s sector professional, a community or probaton worker ready to step into management, this role ia a unique chance to shape a centre from the ground up—bringing vision, empathy, and leadership to make a real difference to women's lives in Peterborough.

Inter Mediate is a London-based peace-making charity supporting confidential negotiations in some of the world’s most challenging conflicts. Reporting to the Head of Finance, working closely with the Operations Director, and in close coordination with staff across IM, the key tasks of this role are to:

• Take a proactive and principal role in supporting Inter Mediate’s financial compliance;
• Support Inter Mediate to fulfil its accountability to funders;
• Take an active role in supporting and guiding the projects teams in efficient budget tracking and monitoring;
• Take a proactive and principal role in supporting the Operations Director with various aspects of operations management for best practice and compliance;
• Take an active role in supporting secure and compliant IT operations;
• Provide other general support when required for the smooth running of the organisation.

Specific responsibilities

Finance

Working with the Head of Finance as required:

• Record and process a range of financial transactions accurately and efficiently to deadline in Sage 50 software (often in multiple currencies). Maintain financial records ensuring accuracy to facilitate internal and external audit processes;
• Take the lead in compiling, tracking and monitoring project budgets in close collaboration with operations and project teams;
• Track project and core expenditure and support in preparation of accurate, compliant and timely financial reports to funders to satisfy reporting requirements;
• Help to compile and monitor project budgets, log activities and record/prepare relevant material for grant audits;
• Implement and maintain financial policies and procedures;
• Manage book-keeping function by recording invoices, ensuring that they are promptly  authorised in line with agreed financial procedures and paid on time;
• Manage complex cash and credit card expenses by collating and recording in multiple currencies; and taking charge of banking, petty & foreign cash accounts;
• Take the lead on initiatives to research, introduce and implement appropriate finance software to make the finance function more efficient;
• Be prepared to play an active role as IM brings management accounting in-house
• Support Inter Mediate with company and grant audits.

Operations

Working with the Operations Director as required:

• Assist with researching and implementing operations systems, policies and procedures (as requested by the Operations Director;
• Assist with timesheets, and absence reporting management;
• Collaborate with operations and project teams in complying with donor requirements;
• Undertake special projects such as aspects of the salary and benefits benchmarking exercise;
• Assist with smooth running of the office and maintenance of office systems and equipment, including stationery orders, overseeing subscriptions and shredding.

General

• Assist with organising meetings and events, including travel logistics, and providing other general support when required.

Contract: Permanent, full time hours
Location: Birmingham
Salary: £80,000 – £85,000 per annum
Hybrid working: 2 days/week onsite, 3 days/week WFH

Key Areas: Talent, L&D, Reward, EDI & Engagement

Join GreenSquareAccord in this strategic leadership role, driving people and culture transformation across the organisation.

In this role you will:

• Lead the design and execution of talent, leadership, EDI, reward and organisational development strategies
• Build a values-led, inclusive culture that enables high performance and sustainable change
• Oversee and shape succession planning, early careers and learning strategies for future capability growth
• Drive innovation across engagement, wellbeing, reward and recognition
• Lead and develop a multidisciplinary team across Talent, L&D, Reward and EDI
• Use data insights to influence decision-making and demonstrate measurable impact
• Partner with senior stakeholders and external providers to deliver high-quality outcomes
• Represent GSA externally, bringing best practice and thought leadership into the organisation

You will bring:

• Significant experience in talent and organisational development leadership roles
• Deep understanding of EDI, employee engagement and leadership development
• Track record of delivering strategic initiatives with impact in complex environments
• Strong stakeholder management skills and the ability to influence at executive level
• Analytical mindset with the ability to interpret data to inform strategy
• Public sector or not-for-profit experience
• CIPD or ILM qualifications advantageous

Fantastic benefits include:

• 25 days annual leave rising to 30 with service, plus your birthday off
• Social Housing Pension Scheme (SHPS) with death in service benefit of 3x salary
• Enhanced maternity, paternity and adoption leave
• 24/7 virtual GP and access to counselling support
• Health cash plan, wellness centre, personal accident and cancer cover via rewards site
• Discounts at top retailers through the Blue Light Card and benefits platform
• Long service awards and paid sickness benefit of at least eight weeks

For more information about the role, please contact Matt Alderson at Ivy Rock Partners for a confidential conversation.

Prospectus is pleased to be supporting our client to help them recruit for a Head of Fundraising and Communications.

The organisation is a charity based in London, supporting people facing street homelessness through prevention, intervention, and recovery. The charity specialises in helping people with complex and multiple needs, including those associated with poor mental health and substance misuse.

This is a part-time, 4 days a week role paying a salary of £60,425 FTE per annum (£48,340 pro rata). The postholder will be working in a hybrid model from their offices.

The post holder will be responsible for coordinating and managing all fundraising streams, with overall budget responsibility to enable income generation that adds value across the organisation in line with the organisation's vision and values. You will lead the team in developing and maintaining supporter journeys for the development of relationships and retention with individuals, corporate partners and some charitable trusts.

They are looking for someone with substantial experience of working in Fundraising with a proven track record of successful income generation through different streams from concept to completion. The ideal candidate will have demonstrable experience of delivering Individual Giving activities and strategies, including High Net Worth engagement. You will be skilled in producing engaging and inspiring copy for a wide range of prospect and donor communications.

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Ariha Semontee at Prospectus.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.

About the role

As a Foundation we are committed to learning together with others and reflecting and acting on what we learn. We learn to improve our understanding about how to approach the complex issues we are trying to address, to examine how our funding relates to the social change we want to see, and to improve how we work and fund.

The Learning & Insight Officer will play a key part in delivering our learning, monitoring and research activities, and we want the successful candidate to be able to develop their skills and interest within the role. They will work closely with the Head of Learning & Insight, wider Grants team colleagues and others across the Foundation to gather insights from our grants and wider work. These insights will inform our strategic direction and contribute to wider sector learning and understanding.

This is a permanent, full time role (35 hours) but we will also consider a part time role at 4 days/ 28 hours equivalent.

We are committed to best practice and accountability in equity, diversity and inclusion. We value, welcome and respect all the differences that make us who we are including: age, disability and mental health, neurodiversity, cultural background, ethnicity and race, sex, gender identity and expression and sexual orientation including LGBTQIA+ identities, religion and socioeconomic background.

Main Responsibilities

• Work with colleagues to design and implement systems for the LEF to collect data and to capture and share learning in a systematic way that reflects our values and our commitment to Power, Cuture and Inclusion.

• Coordinate a timetable of activities for LEF to learn from its grants and direct work (such as regular feedback surveys and internal reflection sessions).

• Work with colleagues to collate and analyse evidence from organisations we fund to identify key insights and learning (such as reports and notes from grant management calls).

• Work with the Head of Learning & Insight and wider grants team colleagues to prepare our grants data for publication (for example through 360Giving and as part of the Funders for Racial Equality Alliance (FREA) Audit)

• Support the LEF to communicate insights in accessible and engaging ways.

• Work with colleagues to prepare key insight reports and data for a range of audiences such as colleagues, trustees or other funders.

• Work with colleagues to run internal sessions with staff and trustees to reflect on our processes (what is working well, less well and what we can improve about how we work) and understand the progress the LEF is making towards its strategic objectives.

• Work with colleagues to run online and in-person events to bring together the organisations and people we fund to reflect and learn from one another.

• Support the development of a ‘culture of learning’ within the LEF and with grantees and 

• Work with the Head of Learning & Insight to commission and manage external contractors for particular pieces of work (for example, research briefs or learning partnerships).

• Provide administrative support on tasks, such as scheduling meetings.

• Carry out such tasks as the Director of Grants & Learning or Head of Learning & Insight may from time to time deem necessary for the effective and efficient functioning of the Foundation.

To see a full description of the role and what we are looking for, download the candidate recruitment pack.

Introduction to TDS

TDS is a not-for-profit organisation with a clear social purpose: to raise standards in the private rented sector. Established to create a fairer and more professional rental market by protecting deposits and resolving deposit disputes, TDS has since expanded its mission. Today, we invest in a range of additional services and initiatives that further our commitment to improving the sector.

Key initiatives relevant to this role include:
- Developing an influential research programme to ensure that laws and regulations are informed by robust evidence.
- Funding a range of projects and organisations through our two independent charities.
- Leveraging our direct communication channels with millions of tenants, landlords, and letting agents to educate and inform all parties.

JOB DESCRIPTION

Key initiatives relevant to this role include:
- Developing an influential research programme to ensure that laws and regulations are informed by robust evidence.
- Funding a range of projects and organisations through our two independent charities.
- Leveraging our direct communication channels with millions of tenants, landlords, and letting agents to educate and inform all parties.

Introduction to the Role

We are looking for a Research and Policy Officer (Maternity Cover) to join our expanding Policy and Research department, which also oversees the TDS Charitable Foundation. This is a pivotal role supporting our mission to improve standards in the private rented sector through impactful research, thought leadership, and policy engagement.
The successful candidate will play a key part in delivering our research programme, including overseeing flagship projects like the Voice of the Tenant and Voice of the Landlord surveys, and producing high-quality qualitative and quantitative research.

You will also support the smooth running of the Charitable Foundation’s grant-making and governance activities and contribute to our work influencing policy and practice across the UK’s private rented sector.
This is a great opportunity for someone passionate about housing, with a solid grounding in research and an interest in policy, to join a values-driven organisation delivering real-world impact.

PRINCIPAL RESPONSIBILITIES

Research
1. Collaborate with external research contractors to deliver the regular ‘Voice of the Tenant’ and ‘Voice of the Landlord’ Survey.
2. Ensure the research findings are widely disseminated through different channels, including events, publications, briefings and digital content.
3. Help identify research gaps and contribute to the development execution of new research projects or commissioning of external research.
4. Conduct proactive desk-based research to identify emerging trends, new policy developments, and partnership opportunities relevant to the Foundation and the sector.
5. Undertake in-house research activities, such as literature reviews, focus groups, stakeholder interviews, where required.
6. Contribute to the drafting and production of high-quality research reports and briefings, ensuring clarity, accessibility, and relevance for policy and practice audiences.

Policy
7. Monitor and analyse relevant legislative and regulatory developments, consultations, and debates, identifying implications for the sector and TDS’s work.
8. Support the development of TDS’s policy positions by preparing briefings, drafting responses to consultations, and summarising evidence from research.
9. Help communicate TDS’s policy insights and positions clearly and effectively to internal stakeholders, partners, and decision-makers.

Charity co-ordination
10. Act as a key point of contact for grant-funded projects, supporting projects to share progress and impact, and identify any support needs.
11. Help to Coordinate the TDS Charitable Foundation’s quarterly Board of Trustee meetings, including preparing board papers, taking minutes, and following up on actions.

PERSON SPECIFICATION

Essential characteristics

1. Qualifications and experience
Essential:

• Educated to degree level in a relevant subject.
• At least 3 years’ experience in research, social policy or similar role (or equivalent post-graduate study).
• Knowledge of research design
• Proven track record of producing content to communicate to different audiences.
• Experience of building relationships with external stakeholders.

Desirable:

• Knowledge of the housing sector or charitable work.

2.  Job Knowledge
Must be able to:

• Demonstrate excellent verbal and written communication skills.
• Show an ability to build relationships with stakeholders.
• Demonstrate organisational skills to help coordinate multiple projects.
• Utilise strong IT skills including sound knowledge of MS Office.
• Prove ability to write content for different audiences.

3. Communication
Must be able to:

• Work as part of a team;
• Have good interpersonal skills, communicating effectively with colleagues, funded projects and other stakeholders.

4. Equal Opportunities

• Must be able to demonstrate a commitment to equal opportunities, diversity and inclusion.

5. Required behaviour and attitude

• Applicants must be able to:
• demonstrate an affinity for customer excellence
• recognise the importance of fairness in all of our work
• demonstrate how they are making a difference in the work that they do
• is able to articulate the importance of teamwork
• are committed to excellence in all that we do;
• help create a great place to work.

TDS offers a plethora of benefits inclusive of:

• 33 days holiday inc bank holidays
• BUPA Private healthcare
• BUPA Wellbeing cash plan
• Pension Scheme
• Additional day off for your birthday
• Plus many more!

Hours of the role
35 hours per week. Monday to Friday, 9am to 5pm.

To apply, please submit your CV and a covering letting outlining how your skills and experience match the person specification.

TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers.

Are you looking for your next opportunity as an Internal Communications Coordinator? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in achieving ‘Our Mission’ Helping every child with a life-threatening condition live their best life.

Our Internal Communications Coordinator is a permanent, full time role 37.5 hours per week (part time hours of 30 per week will be considered). This role will be based at Hope House Children’s Hospice in Oswestry.

We offer our Internal Communications Coordinator a competitive salary of £31,187 to £35,301 (FTE) per annum plus benefits of a group pension plan and generous annual leave allowance.

About the Internal Communications Coordinator role:

Your role as Internal Communications Coordinator will play a pivotal role in bringing our new Internal Communications Strategy to life – aligning our internal communications with the charity’s Mission, Purpose and Values, and ensuring that colleagues feel informed, engaged, and inspired to shape our future together.

You will take full ownership of delivering the Strategy and think creatively about how to connect with everyone, and communicate in a way that drives understanding, collaboration and impact.

Reporting to the Head of Communications, you will work closely with colleagues across the charity, including Income Generation, Care and Retail, and senior leadership.

You will be passionate about Hope House Children’s Hospices’ Purpose to help every child with a life-threatening condition to live their best life, and keen to work with people at every level to keep them informed and inspired by the work of the charity and by the meaningful impact this has on children and families. 

We are looking for an Internal Communications Coordinator who:

• Shows an interest in and understanding of workplace culture and employee engagement.
• Has a strong understanding of the importance of aligning internal communication priorities to Mission, Purpose and Values. 
• Has excellent writing skills and the ability to share stories in a variety of formats to engage and inspire.
• Has great interpersonal skills, able to conduct engaging interviews and get people talking.

About us:

By joining the team at Hope House Children’s Hospices, you will be helping every local child with a life-threatening condition and in return for this, we make a real commitment to your career, health and wellbeing. We will support you by offering:

• Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments
• Organisational pension scheme
• Brilliant culture and environment
• Blue Light Card, Staff rewards programme, Cycle to Work Scheme
• Wellbeing services which includes staff counselling and a funded Health Care Cash Plan
• Flexible working arrangements
• Great development opportunities

Closing date: 18th May 2025

Interview date: 28th May 2025

Do you want to be part of something exciting as our Internal Communications Coordinator? Where your success is recognised, and your career can fly – we’d love to hear from you. Apply now! We are welcoming informal discussions with our Head of Communications, Vanessa Thomas.

The successful applicant will be required to obtain a standard disclosure from the Disclosure and Barring Service.

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.