Head of supporter engagement jobs in Bermondsey, greater london
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About the Role
As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.
This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.
In this role, you will:
Strengthen governance, risk and compliance
· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance
· Embed effective risk management processes
· Oversee key compliance areas including safeguarding, GDPR and reporting
Build operational systems and infrastructure
· Develop and implement scalable systems, processes and internal controls
· Improve data management (including CRM) and strengthen reporting
· Contribute to ensuring operational readiness to support national growth
· Work with external providers on IT and financial system integration
Lead people, culture and organisational development
· Oversee recruitment, onboarding and retention of a high-performing team
· Strengthen performance management and accountability frameworks
· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission
Enable delivery, impact and growth
· Strengthen operational support for programme delivery and expansion
· Support the translation of strategic ambitions into practical systems and ways of working
· Improve data insight to inform decision-making
· Support development of fundraising infrastructure.
Contribute to wider organisational life
· Work collaboratively across the team to support evolving priorities
· Act as an ambassador for BeSpace’s values and Christian ethos
About You
We are looking for someone who:
· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation
· Has good experience in developing systems, processes and organisational infrastructure
· Can work closely with a CEO to translate vision into operational delivery
· Has excellent organisational and project management skills
· Is proactive, collaborative and relational leader who builds strong teams and culture
It would be a bonus if you:
· Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation
· Have significantly enabled the scaling of a regional organisation to national growth operationally.
· Have experience in fundraising systems or donor management
Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood. To carry out its charitable work the NSPCC relies on the fundraising support of people across the UK for 90% of it’s income. Within fundraising our aim is to provide maximum resources for the NSPCC. We aim to provide the best possible supporter experience, building long-term relationships to create an experience which is different, better and more rewarding than that of supporting any other charity.
The Associate Head of Mass Participation Fundraising is a member of the Supporter Led Fundraising Leadership Team and the Philanthropy & Partnerships Department. The role contributes to the overall leadership and management of the team and department as well as implementing the fundraising plans and strategies for the Engagement & Fundraising Directorate.
Mass Participation Fundraising is an important component in the NSPCC’s Engagement and Fundraising strategy. The post holder will lead and develop a first-class team to develop our portfolio, engaging and deepening the relationship with participants into long-term supporters and optimising the fundraising income they generate.
A key element of the role is to provide leadership across a diverse team, which includes Third Party Events, DIY fundraising and Schools Fundraising. The role will work collaboratively across all departments to build the best possible supporter relationships to generate income and promote key organisational messages to external audiences.
Job purpose
To deliver effective fundraising activities from a mass participation portfolio of diverse products, events and opportunities. To manage relationships with suppliers and agencies, while providing leadership and management to fundraising staff within the Mass Participation Fundraising team. Continually refreshing, improving and growing the portfolio, facilitating increased income generation across all teams.
• To have accountability and responsibility for the budgetary performance of three core Mass Participation income generation streams (Third Party Events, DIY Fundraising, and Schools Fundraising)
• To form and deliver the strategy of acquisition, stewardship and retention of mass participants
• To identify synergies and best practice across similar operations within and beyond Engagement & Fundraising, applying principles of Supporter Centricity across participants and their connected supporters
• To take a lead role in working effectively with other teams and departments to maximise the recruitment of supporters and their fundraising to deliver income for children
• To lead, manage and develop the Mass Participation Fundraising team in line with our values and behaviours
Key relationships - Internal
• Reports to the Head of Supporter Led Fundraising
• A member of the Supporter Led Fundraising Leadership Team
• Line manages team leaders of Third Party Events, DIY Fundraising and Schools Fundraising teams and the Senior Marketing Officer
• Works closely with other teams within the Engagement & Fundraising Directorate operating nationally and locally to develop supporters, potential supporters and business projects
• Works closely with colleagues in other directorates to inform, support and manage fundraising activity and use relevant management information to maximise the impact of fundraising activities - such as Data, Tech and communications.
Key relationships - External
• Peers within the local and national fundraising sector
• Professionals/trade bodies/organisations that are the forefront of mass participation and supporter acquisition
• Marketing agencies and creative suppliers
Main duties and responsibilities
• To work with Head of Supporter Led Fundraising to develop ambitious strategies and business plans to optimise and grow income
• To guide and direct the implementation of agreed strategies including influencing the plans and activities across other fundraising audience streams
• To develop, deliver and be accountable for teams' annual budgets through monitoring, managing and reforecasting financial performance, ensuring that contingency plans are in place as required
• To guide and direct efficient acquisition strategies across Third Party Events, DIY Fundraising and Schools Fundraising and ensure all supporters are onboarded to the organisation appropriately, supporting retention.
• To seek and commission insight of sector-wide fundraising opportunities through a range of markets and/or supporter groups, to inform the team strategies
• To be accountable for the management of agency relationships and core suppliers that are key to the delivery of income growth and supporter satisfaction
• Within the Supporter Centricity framework, promote and prioritise lead sharing across fundraising, ensuring supporters follow the best supporter journey, establishing Mass Participation as a core route for new supporter acquisition
• To work with other functions, such as Children's Services, Technology and Communications to optimise compelling propositions, messaging within effectively delivered supporter journeys
• To foster an innovative culture within the team to generate increased income though incremental changes in pre-existing products or new product development.
• To recruit, train, develop and manage staff in line with NSPCC policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development
• To participate in Engagement & Fundraising or cross-directorate projects as required
Responsibilities for all Staff within the Income Generation Directorate
• A commitment to safeguard and promote the welfare of children, young people and adults at risk.
• To be responsible for updating databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up-to-date and accurate.
• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC's development of fundraising activities.
• To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news and also ensuring that the fundraising teams do likewise.
Person specification
1. Experience of leadership to successfully drive income growth from event participation, DIY or schools fundraising either in the commercial or charity sector
2. Skilled in strategic planning and development to find new ways to drive growth in an established market
3. Strong written and verbal communication skills to effectively share complex information, propositions and business cases
4. Substantial experience of budgetary management and financial planning
5. Understanding of acquisition marketing strategies and integrated marketing planning approach.
6. Leadership and management experience of a diverse and geographically dispersed team to deliver results, with a commitment to Equality, Diversity and Inclusion
7. An ability to influence, empower, support and develop those who work with and for them
8. Experience in managing strategic relationships with suppliers, such as creative agency providers including the management of SLA's and performance measures, ensuring sustained high level of performance
9. Experience of presenting to and influencing senior stakeholders and external audiences
10. Willingness to work flexibly to changing deadlines and demands and the ability to travel to support the delivery of our event portfolio.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Difference is seeking a Director of Engagement and School Partnerships to grow our traded relationships with schools and sector partners, and build the systems and team to deepen impact at scale.
This senior role ensures partnerships, delivery and learning work as one coherent cycle from first contact to long-term partnership.
Key Responsibilities
- Grow traded relationships : build and convert a pipeline of trusts and LAs into our programmes
- Build a sequenced pipeline :turn engagements from press and events into a journey towards deeper work
- Design the partner journey :map and improve from first contact through onboarding and renewal
- Develop CRM and systems :track relationships and income with discipline
- Org-wide leadership :senior ambassador and leadership team member
About The Difference Every day, 5,500 children are suspended from England's schools, doubling their NEET likelihood by 24. The Difference tackles this through whole school inclusion training leaders, researching what works and turning insights into policy. Our vision: lost learning falling nationally by 2030.
About You: Essential
- Shared values and commitment to the children most affected by lost learning
- Credibility with schools, trusts and local authorities
- Experience designing end-to-end partner journeys
- Hitting income targets while staying honest about quality
- Knowledge of school improvement or inclusion to work with programme experts
- Building routines that help a team deliver consistently
- CRM or pipeline experience to drive decisions
- Managing relationships :expectations, risks and progression
- Strategic judgement :balancing delivery against long-term value
- Managing people and building a culture of clarity, care and accountability
- Critical friend in a senior team
Desired
- Background in partnerships, engagement, account management or business development
- Experience scaling a programme while protecting quality
- Experience building business cases for school-sector audiences
- Experience designing renewal or progression models
- Experience with schools, trusts, LAs or education charities
- Insight into children affected by exclusion, poverty or SEN
Please see the attached Job Description for full details. We are committed to building a diverse team and encourage applications from under-represented groups. All applications assessed with names and protected characteristics redacted.
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.
Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)?
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role offers a unique opportunity to make this role your own and take the charity to the next level, with the full support of a dedicated, experienced team.
The successful candidate will ensure that the charity remains resilient and able to deliver on its commitment to grow and evolve to meet the needs of the people we serve.
The role is a mix of operational activity, day to day management and strategic thinking; with the continuous building and nurturing of external relationships with our NHS, public sector and not-for-profit stakeholders.
Working alongside a committed trustee board, skilled staff and volunteers, you will bring drive, experience and passion to the team. You’ll get terrific support from the outgoing postholder as needed, with the space to act and bring your own ideas to the forefront.
If you wish to apply, please provide an up-to-date CV, together with a document (max 2 x A4 pages) detailing how you meet the criteria shown on the person specification. You can use experiences gained from work, volunteering and life experiences.
To improve heart health outcomes across Greater Manchester.
The client requests no contact from agencies or media sales.
The Head of Change leads the development, coordination and delivery of the Foundation’s strategic change portfolio. Reporting to the Director of Transformation, this role provides expert direction on organisational change initiatives, ensures alignment with strategic priorities, and builds a culture where transformation is understood, embraced and delivered confidently across the organisation.
The Head of Change acts as the Foundation’s change leader, helping to shape strategy, establishing structures for high-quality programme delivery, and ensuring teams are ready and supported through change. This includes oversight of the Change team, taking a lead on cross-Foundation change initiatives, and ensuring all strategic programmes are governed effectively.
This role is cross-organisational, working closely with the Chief People & Transformation Officer on the operating model, the Chief Financial Officer and the Director of Transformation on planning and delivery.
This role delivers a transformational, organisation-wide approach to change, grounded in best practice, and provides a high-quality, consistent programme delivery through a strengthened PMO capability. The Head of Change delivers improved organisational staff readiness and staff confidence during periods of change, and produces clear, measurable outcomes across the Foundation’s strategic transformation priorities. This role also helps to foster a culture that embraces innovation, adaptability, and continuous improvement.
Key Responsibilities
Strategic Change Leadership
- Define, lead and manage the organisation-wide strategic change programme, ensuring alignment with the Foundation’s mission and long-term goals.
- Develop the strategic change governance forum, providing oversight, challenge and direction.
- Work with the Executive Team, senior stakeholders, and programme leads to ensure clarity of change objectives and secure stakeholder buy-in.
- Working with the Chief Financial Officer, oversee organisational planning, delivery and monitoring of key KPIs.
- Foster a culture of change readiness, adaptability, and continuous improvement, ensuring clear alignment with the Foundation’s overarching decision-making framework.
Programme & Portfolio Management
- Oversee a portfolio of high-profile strategic projects, ensuring consistent delivery standards and measurable outcomes.
- Lead and mature the Foundation’s project framework to support governance, reporting, assurance and delivery quality.
- Ensure that the organisation has the necessary resources – people, technology and budget – to implement change initiatives without creating bottlenecks or overwhelming Business As Usual operations.
- Monitor progress and evaluate the impact of change initiatives, adjusting the approach to achieve outcomes.
Leadership & People
- Manage and mentor the Change team, building a high-performing group of change specialists.
- Cultivate collaboration across teams, ensuring consistent approaches to change management and project delivery.
Stakeholder Engagement & Communication
- Partner with senior stakeholders to build alignment, engagement and ownership across change programmes.
- Lead delivery of change communications and engagement plans, ensuring clarity, consistency and accessibility.
- Act as a trusted advisor to senior leaders, offering challenge, insight and strategic guidance.
Change Management Practice
- Conduct enterprise-level change impact and readiness assessments.
- Design and implement training, coaching and resources for leaders and teams undergoing change. Ensure change methodologies, tools, and frameworks are embedded and consistently applied.
- Support the Chief People & Transformation Officer with organisational design activities, including target operating model development and capability mapping.
Financial & Risk Management
- Manage project and programme budgets effectively.
- Identify risks, interdependencies and issues across the change portfolio and develop mitigation plans. Ensure compliance with relevant regulatory, governance and audit requirements.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills Knowledge and Expertise
Skills, abilities, and attributes:
- Self-starter who is adaptable, works with integrity and exhibits the Foundation’s core values.
- Committed to the principle of continuous improvement, with careful attention to detail and due process.
- Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
- Good interpersonal skills and able to effectively liaise with both internal and external communities.
- Exceptional communication and stakeholder management skills.
- Strong leadership skills with the ability to motivate, inspire, challenge and influence.
- Excellent analytical skills with the ability to translate complex concepts into actionable plans.
- Financial acumen and experience managing significant budgets.
- Comfortable operating in fast-paced, ambiguous and highly collaborative environments.
- Strong influencing skills with senior stakeholders, including C-suite and Board-level relationships.
Knowledge, experience, and qualifications:
- Experience in delivering large-scale transformation within complex organisations (charity, private, public sector, healthcare or equivalent).
- Exposure to digital transformation, innovation programmes or organisation design.
- Proven track record leading enterprise-wide change and readiness programmes.
- Demonstrable experience building and leading PMO functions.
- Experience managing multidisciplinary teams and driving cultural and behavioural change.
- Experience operating within matrixed, multi-disciplinary or multi-site environments.
- Proficient, with recognised successes, in working with industry best practice project and change methodologies (e.g. Agile, PRINCE2, PMP, Prosci/ADKAR, CCMP).
Benefits
- Contributory pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
For 50 years, SportsAid has been backing the next generation of athletes.
But we're only just getting started.
As we launch our new organisational strategy and celebrate our 50th anniversary, we're entering an exciting new chapter—one that will see us grow our impact, strengthen lifelong relationships with athletes and supporters, and build one of the UK's most engaged sporting communities.
We're looking for an ambitious and experienced fundraising leader to help make that happen.
Our Vision
From potential to personal best – whatever your story.
We want a future where talented athletes can pursue their ambitions, whatever their background, circumstances or income.
A future where talent is not lost because life gets in the way, and where support comes early, consistently and without conditions.
Our Mission
SportsAid exists to champion and support the next generation of athletes to fulfil their potential in sport and in life.
We invest early. We back ambition. We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief—particularly at the moments when staying in sport becomes hardest.
For five decades, we have stood alongside athletes when success was uncertain and outcomes were unknown. Today, our ambition goes further.
We believe talent is everywhere, but opportunity is not. That's why we're strengthening support for athletes and families, amplifying athlete voices, building lifelong communities of athletes and alumni, and working with partners to create a sporting system where potential—not background—shapes opportunity.
The Opportunity
This is far more than a community fundraising role.
You'll lead the development of SportsAid's Community Fundraising & Engagement programme at a pivotal moment in our history, helping shape the future of one of the UK's most respected sports charities.
Working closely with the Head of Fundraising and Communications and as part of an ambitious leadership team, you'll develop and deliver a bold community fundraising strategy, grow sustainable unrestricted income and create outstanding supporter experiences that inspire people to back the next generation.
You'll also provide strategic leadership for our growing alumni engagement programme, ensuring former SportsAid athletes remain connected through mentoring, advocacy, storytelling, volunteering and fundraising.
Whether it's launching new fundraising products, growing challenge events, building partnerships with schools, clubs and communities, or developing innovative supporter journeys, you'll have the freedom to build something with lasting impact.
About You
You're someone who enjoys creating as much as delivering.
You combine strategic thinking with a practical, hands-on approach and know that exceptional fundraising is built on exceptional relationships.
You may currently be leading community fundraising, supporter engagement or individual giving within a charity and be looking for the opportunity to shape a programme with genuine national potential.
You'll bring:
· Significant experience developing successful community fundraising or supporter engagement programmes.
· A track record of growing sustainable income and building long-term supporter relationships.
· Experience leading people, developing strategy and delivering results.
· Strong commercial awareness and an entrepreneurial mindset.
· Excellent relationship-building, influencing and communication skills.
· A passion for creating outstanding supporter experiences.
Most importantly, you'll be excited by the opportunity to build, innovate and help shape the future of SportsAid.
Why Join SportsAid?
There has never been a more exciting time to join us.
As we celebrate our 50th anniversary, we're investing in ambitious plans to expand our fundraising, strengthen lifelong relationships with athletes and supporters, and increase our impact across the UK.
You'll join an ambitious, collaborative and values-led organisation with an engaged Board, a supportive leadership team and colleagues who genuinely care about our mission.
We offer:
· Salary of £50,000–£55,000 (pro rata if 0.8 FTE)
· Home-based or hybrid working
· Flexible working arrangements
· Private healthcare
· Pension contribution
· Cycle to Work Scheme
· Season ticket loan
· 25 days' annual leave plus Bank Holidays, increasing with service
· Excellent opportunities for professional development
The client requests no contact from agencies or media sales.
The Data, Evaluation and Learning team enables Impact on Urban Health to embed learning at the heart of its work, ensuring evidence is used to drive impact in Lambeth and Southwark and to advance our understanding of urban health.
The Head of Learning leads Impact on Urban Health’s approach to turning evidence into organisational insight, learning and influence. The role is responsible for building the systems, practices and products that help us synthesise what we are learning from programmes, innovation, place-based work, evaluation, research, lived experience and external evidence, and use that learning to shape strategy, funding, delivery and external influence. Working closely with the Head of Data and Evaluation, the role ensures evidence is not only generated to a high standard, but actively interpreted, shared and applied. In doing so, the role contributes to Impact on Urban Health’s reputation as a credible and trusted voice on urban health and health equity.
This role will provide senior leadership for how IoUH learns from its work, makes sense of evidence, and turns insight into action. The postholder will be expected to bring structure, judgement and momentum to a developing function, helping the organisation move from generating evidence to using it consistently and well.
The postholder will also provide expert input to other parts of the Foundation where relevant.
Job Responsibilities
Impact on Urban Health
- Lead Impact on Urban Health’s approach to insight synthesis and sense-making, establishing clear processes for bringing together evaluation findings, programme learning, research, data, lived experience and external evidence to identify what we are learning, what it means, and how it should inform future decisions.
- Lead the knowledge mobilisation approach for DEL (process of sharing and embedding evidence and learning creating true learning and change), working with teams across IoUH to turn priority evidence and learning into accessible, useful and influential products for internal and external audiences, including external evidence resources on what works to improve urban health.
- Work with the Head of Data and Evaluation and wider DEL colleagues to maintain a joined-up evidence system, ensuring data, research and evaluation outputs are synthesised, interpreted and translated into learning that informs strategy, funding, delivery and influence.
- Lead the learning approach for Innovation and cross-cutting work, ensuring test-and-learn activity generates useful insight, supports adaptation, and feeds into wider organisational learning, in partnership with the Director of Innovation.
- Lead the development and improvement of IoUH’s internal learning and knowledge management systems.
- Ensure learning from cross-programme, innovation and influencing activity is captured and used in ways that meet strategic objectives, build on what is already known, and support equitable and inclusive practice.
- Set and uphold standards for how learning is captured, synthesised, shared and used, ensuring insight is clear, accessible, intellectually honest and connected to organisational priorities.
- Implement the Data, Evidence and Learning strategy alongside other Heads in the team, championing a culture of reflection, learning and evidence-informed decision-making.
- Maintain and develop personal expertise in urban health evidence, learning practice and knowledge mobilisation.
- Line manage and develop the Evaluation and Learning Manager within the Learning function, ensuring their work supports cross-organisational learning, synthesis, knowledge mobilisation and practical use of evidence.
- Provide thought leadership in urban health learning, evidence use and knowledge mobilisation, including blogs, briefings and speaking at events.
- Provide expert support to other parts of the Foundation where appropriate.
- Deputise for the Director of Data, Evaluation and Learning where required.
- Undertake other responsibilities appropriate to the role.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Person Specification
Skills, abilities, and attributes:
- Strong facilitation and sense-making skills, with the ability to help teams interpret evidence and agree practical implications.
- Confidence working with ambiguity, complexity and incomplete evidence.
- Ability to influence senior colleagues and support constructive challenge in decision-making.
- Ability to translate strategic priorities into practical steps.
- Structured approach to task implementation and managing priorities.
- Excellent written and verbal communication skills.
- Collaborative team-player.
Knowledge, experience, and qualifications:
Essential
- Significant experience leading organisational learning, evidence synthesis, knowledge mobilisation or evidence-use functions in a social sector, public health, research, policy or charity context.
- Experience turning complex evidence from multiple sources into clear, useful insight for strategy, funding, delivery or influence.
- Experience designing and embedding learning processes that help teams reflect, adapt and make better decisions.
- Strong understanding of evaluation, research and evidence methods, with enough technical confidence to assess quality, limitations and implications.
- Experience developing learning products, insight outputs, evidence briefings or knowledge resources for different audiences.
- Ability to assess and adapt evidence approaches to different contexts, intervention types and organisational needs.
- Experience influencing senior stakeholders through evidence, facilitation and clear strategic sense-making.
- Experience managing complex cross-organisational work, including prioritising across multiple demands.
- Experience of line management, supporting performance, development, and delivery.
Desirable
- Knowledge of urban health, health inequalities, or the social determinants of health.
- Understanding of systems change and/or place-based approaches to health
- Extensive experience leading social research and evaluation in a social sector context.
- Experience of commissioning and managing external research, evaluation, or evidence and insight delivery partners.
- Expertise in developing inclusive evaluation designs in a test and learn and innovative context.
- Experience of influencing policy and practice through evidence, and evaluation of influencing work.
- Evidence of thought leadership in learning, evidence use, knowledge mobilisation, research or evaluation, such as publications, presentations or sector engagement.
- Experience of successful partnership working with a range of external organisations, whether in an advisory capacity, in a funding relationship, and/or with joint delivery responsibilities.
- Experience of working in a community, charity or social enterprise context with an understanding of the barriers that are commonly experienced in implementing learning practices and how to overcome them
Benefits:
- Contributory pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Institut français du Royaume-Uni is seeking a dynamic and strategic Head of Patrons’ Circle & Sponsorship Activation to lead the development of its patron engagement programmes and sponsorship (in-kind) activation strategy across the Institut’s major cultural events and flagship seasons.
This senior role has three core objectives:
- to grow and structure the Institut’s existing Patrons’ Circle;
- to create and launch a new Young Patrons Circle aimed at engaging a new generation of supporters;
- to design and deliver an in-kind sponsorship activation strategy across the Institut’s flagship cultural events and programmes.
The role combines community building, relationship management, experiential programming and sponsorship activation. It focuses on audience engagement, visibility and stakeholder experience rather than direct fundraising or financial sponsorship solicitation.
A key dimension of the role is the development of both:
- an in situ engagement programme at the Institut français;
- and a “Hors-les-murs” programme of exclusive events and experiences organised in partnership with leading cultural venues and institutions across London.
Working closely with the Head of Partnerships & Major Donors, the successful candidate will contribute to the Institut’s development strategy by creating meaningful experiences for patrons, sponsors and cultural stakeholders.
About the Patrons’ Circle
The Patrons’ Circle of the Institut français du Royaume-Uni is an active and committed community of individuals supporting the Institut’s mission through its Trust. Bringing together philanthropists, arts supporters and Francophile audiences, the Circle contributes to the development of the Institut’s cultural and educational programmes while fostering engagement with French culture in the UK.
Members benefit from privileged access to the Institut français and enjoy a curated programme of exclusive events and cultural experiences throughout the year, both at the Institut and through a “hors les murs” programme developed in partnership with leading cultural venues across London.
Key responsibilities
Patrons’ Circle & Young Patrons development
- Design and implement a development strategy for the Patrons’ Circle focused on engagement, retention and community growth
- Conceive, create and launch the Institut français du Royaume-Uni’s Young Patrons Circle, defining its positioning, audience, engagement model and value proposition
- Develop a recruitment and engagement strategy targeting younger audiences and emerging supporters
- Build and nurture a strong community through tailored engagement and personalised experiences
- Oversee the full patron journey, including onboarding, stewardship and retention
- Develop targeted communications and engagement campaigns (newsletters, invitations, tailored outreach)
- Structure and evolve benefits and membership offers for Patrons and Young Patrons
- Develop exclusive cultural experiences and networking opportunities for patrons and trustees
In-kind sponsorship activation & event partnerships
- Develop in-kind partnerships and collaborative sponsorship opportunities for major events including the French Film Festival UK, Night of Ideas and other high-profile programmes
- Identify and engage brands, cultural partners and lifestyle organisations aligned with the Institut’s values, audiences and events
- Develop creative non-financial partnership propositions focused on visibility, hospitality, audience engagement and cultural experiences
- Ensure meaningful and high-quality sponsor integration into events through experiences, visibility and tailored activations
- Coordinate sponsor activations in collaboration with programming, communications and production teams
- Build and maintain long-term relationships with sponsors and institutional partners
- Coordinate delivery and follow-up of partnership benefits and sponsor visibility
Events & experiences
- Curate, in coordination with the Institute cultural teams, selected moments from the Institut français’ existing programme for Patrons’ privileged access, including post-event encounters with artists and production teams
- Lead the conception and delivery of the “Hors-les-murs” programme, developed in close collaboration with cultural teams and hosted across partner venues in London
- Collaborate closely with programming, communications and production teams
- Ensure excellence in event delivery and premium stakeholder experience
Administration & coordination
- Prepare administrative committees and Board meetings in close collaboration with the Head of Partnerships & Major Donors
- Draft meeting minutes and coordinate follow-up actions
- Oversee administrative management of the Patrons’ Circle
- Coordinate agreements, partnerships and sponsor deliverables
- Ensure logistical and administrative follow-up for events and activations
Strategic contribution
- Propose innovative formats and initiatives to enhance patron and sponsor engagement
- Contribute to the Institut’s visibility and audience engagement strategy through cultural partnerships and experiences
- Monitor and evaluate engagement outcomes and partnership impact
- Benchmark best practices in patron engagement, sponsorship activation and cultural partnerships
Profile
- Minimum 5 years’ experience in partnerships, sponsorship activation, audience engagement, cultural programming or related fields
- Proven experience in developing and managing high-level relationships and stakeholder communities
- Experience in event partnerships, experiential engagement or brand activation
- Strong strategic thinking with the ability to design and implement audience and engagement initiatives
- Excellent organisational and project management skills
- Outstanding interpersonal and communication abilities
- Fluent English and French (written and spoken) essential
- Proactive and entrepreneurial mindset with strong initiative
- Strong interest in arts, culture and international environments
Conditions & benefits
- One-year renewable contract: 37.5 hours per week, Monday to Friday
- Gross monthly salary: £3,292
- 32 days of paid leave + public holidays
- travel allowance provided
- Possibility of joining a supplementary pension fund and health insurance subject to conditions
- Place of work: Institut Français du Royaume-Uni, 23 Cromwell road, London SW7 2EL
- Only applications from candidates who are already eligible to work in the United Kingdom will be considered.
- Start Date: as soon as possible
Only applications from candidates who are already eligible to work in the United Kingdom will be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Communications and Engagement Officer
Location: Hybrid/remote working (at least 2 days per week based in our Central London office, however we want to get the best from you, so we are open to discussion).
Contract: Permanent, 35hrs p/week.
Peace Direct does not currently hold a sponsorship license and therefore if you do not have the right to work in the UK, we cannot accept your application.
Who we are
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.
The Role
We are looking for a Communications and Engagement Officer to join our busy Fundraising & Communications team. You will play a key role in growing and engaging Peace Direct's audiences to take action for local peacebuilders. You will coordinate and deliver content across email, web and social media channels that increases supporter engagement, conversions and unrestricted income. You will support wider organisational communications including working directly with our partners to collect content, championing ethical, decolonised and values-led communications. You will also provide administrative support to the whole team, contributing to Peace Direct’s visibility, impact and fundraising success.
About You: To join us, some of the skills you will need are:
- Strong organisational skills with experience providing administrative support in a busy team environment.
- Ability to manage competing priorities and build effective relationships with colleagues, supporters, and stakeholders.
- Confident using new systems and following established processes.
- Excellent writing, editing, and digital content management skills.
- Experience using data and analytics to improve performance and engagement.
- Commitment to inclusive, ethical communications and responsible storytelling.
If you are a highly organised communicator with strong digital content skills and a passion for social change, we’d love to hear from you. Apply today and help amplify the voices of peacebuilders around the world.
This permanent position is based in our small, friendly central London office, working alongside a highly committed and diverse team.
Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.
How to Apply
Please submit your CV and a cover letter detailing relevant experience and what excites you most about working in our Fundraising and Communications team via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.
Using AI in your application
At Peace Direct, we understand how useful AI can be in supporting engaging and effective communications. However, we prefer that AI is not relied on in job applications. We are excited to read your unique insights and experiences, which AI often removes. Please ensure your application reflects your own voice and how your ambition aligns with our mission.
We also offer candidates the choice of submitting a video clip, i.e. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.
For the video cover letter, the following should guide your speaking points. Switch the camera off and state the following:
- Your name;
- The job you are applying for;
- Describe your overall skills and abilities (as they relate to the post being advertised);
- A brief description of your work experience (in relation to the post being advertised);
- What makes you qualified for the new position;
- Any additional details that help introduce yourself
You should choose either a written cover letter or a video cover letter, but we request that you please do NOT submit both.
Closing deadline for CV and cover letter is 11:30pm on Sunday 26th July.
Shortlisted candidates will be asked to complete the following before their interview:
- A short supplementary information form
- A task put together by the Digital Fundraising & Engagement Manager and Communications & Engagement Manager
First stage interviews will be held ideally in-person on 6th and 10th August. Second stage interviews will be held on 13th August.
Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).
We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.
Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter
Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.
The client requests no contact from agencies or media sales.
We are looking for a Supporter Engagement Manager to drive growth in the Individual Giving programme through a mix of acquisition and retention campaigns.
This is a hybrid role with 3 days a week in the North London office. The team can consider 4 or 5 days a week.
The Charity
A warm and collaborative hospice, with offices are in an incredible new purpose built building in a beautiful nature reserve. The team are on site with patients and community they support and it is a warm, collaborative space. The team of 40 raise £4.7m.
The Role
With support from the Head of Supporter Engagement and the Supporter Engagement Officer, you would develop and deliver the annual Individual Giving programme including acquisition and retention activities.
Manage the Door-to-Door Supporter recruitment campaign and the external F2F agency relationship.
Take responsibility for growing the Lotteries programme through a rolling programme of promotions to existing and potential Supporters.
Lead on digital campaigns to recruit and retain new supporters.
With support, produce annual Individual Giving budgets and monitor performance against agreed targets on a rolling basis.
Line manage the Supporter Engagement Officer, who oversees primarily challenge events activities.
The Candidate
Demonstrable experience of successfully managing Individual Giving and Supporter stewardship programmes and budgets.
Demonstrable experience of developing and delivering digital campaigns.
Experience of developing supporter segmentation strategies and working with a CRM.
*Please note applications are being reviewed on a rolling basis.*
The hospice offer fantastic benefits including:
12 weeks full pay, followed by 1 4 weeks half pay. Paternity leave 3 weeks full pay (statutory qualifying & length of service applies). Additionally, paid leave for miscarriage 5 days for the individual or 2 days for a partner.
Salary sacrifice scheme offering the opportunity to purchase a bike and accessories.
Employees with caring responsibilities entitled to 2 days paid carers leave, to support a dependant.
Free local parking, and discounted lunches.
Each employee receives suitable training and development opportunities.
Life Assurance (Death in Service).
Blue Light card offering discounts at various popular brands and stores.
Up to 6% matched pension.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
This is a brand-new opportunity to set and lead the vison for delivering an outstanding, insight-led and supporter focused experience. As Head of Supporter Experience, you will lead and shape significant change in how supporters engage, feel and connect with our work at the Motor Neurone Disease (MND) Association. At a transformative time for the MND Association, you will define and deliver the strategy that brings joined-up and sustainable supporter journeys to life and lead a team delivering excellence in supporter care.
You will bring strong experience in supporter or customer experience, a sharp analytical mindset and the ability to lead change at pace. As Head of Supporter Experience, you will turn insight into action, set clear direction and work collaboratively across teams to build journeys that are personalised, consistent and meaningful. Your work will directly influence supporter loyalty, growth, action and long-term income.
As the Head of Supporter Experience, you will ensure every interaction reflects our values and the impact our supporters make.
Key Responsibilities
- Set and lead the vision for supporter experience across all touchpoints
- Champion supporter-first decision making across the MND Association
- Design and optimise end-to-end supporter journeys, including Supporter Care
- Establish clear experience standards for welcome, nurture and reactivation journeys
- Use insight, data and CRM to deliver personalised, multi-channel engagement
- Develop performance frameworks covering satisfaction, retention and loyalty
- Ensure compliance with data protection and sector standards
- Work across teams to deliver a consistent, joined-up supporter experience
- Lead and develop a team focused on supporter care and experience
About You
- Significant experience in supporter or customer experience, fundraising or relationship management
- Proven delivery of experience strategies that improve engagement and retention
- Strong analytical skills, using insight to drive decisions
- Experience working with CRM systems and data-led approaches
- Knowledge of GDPR and data protection principles
- Experience leading teams and driving change
- Strong communication and influencing skills
- Experience designing and delivering supporter journeys end-to-end
- Experience embedding test-and-learn approaches
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
Hybrid Working Expectations: 1 day per week London office attendance and a minimum of 1 day per month requirement to attend the Northampton office.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
The Data, Evaluation and Learning team enables Impact on Urban Health to embed learning at the heart of its work, ensuring evidence is used to drive impact in Lambeth and Southwark and to advance understanding of urban health.
The Head of Data & Evaluation leads Impact on Urban Health’s approach to data, research, and evaluation, ensuring high-quality, equitable evidence informs what we fund, how we work, and how we understand impact. The role leads a specialist team, sets standards, and oversees the organisation’s core evidence base, helping ensure Impact on Urban Health is a credible and trusted source of insight on urban health.
The postholder will also provide expert input to other parts of the Foundation where relevant.
Key responsibilities:
- Lead on ensuring data and evaluation are embedded across our work, developing and overseeing the cycle from data and evidence inputs through to analysis and evaluation insights that inform decisions.
- Set the strategic direction for a programme of mixed-methods research, data analysis, and evaluation – that builds on existing evidence, helps us understand needs and impact, and that is equitable and proportionate.
- Design and oversee data and evaluation plans that generate insight for internal decision-making and external influencing, working with senior leaders across Impact on Urban Health.
- Lead Impact on Urban Health’s approach to evaluation, embedding evaluation and learning into delivery alongside programme and partner teams, and shaping how the organisation understands impact across complex and place-based work.
- Oversee the development of priority quantitative and qualitative research and data outputs, articulating Impact on Urban Health’s perspective on the state of urban health locally and beyond.
- Set and uphold standards for data and evaluation, defining expectations for how funded work is evaluated, reported, and used, and ensuring intellectual honesty about the strength and limits of evidence.
- Work closely with the Head of Learning and internal stakeholders to ensure evidence informs organisational priorities and investment decisions.
- Oversee the commissioning and delivery of priority research and evaluation, ensuring projects are tightly scoped, proportionate, and aligned with strategic decisions.
- Lead strategic partnerships, health outcomes analysis, and evidence triangulation, ensuring data, research, evaluation, and lived experience are brought together to understand progress on health equity.
- Implement the Data, Evidence & Learning strategy alongside other Heads in the team.
- Maintain and develop personal expertise in urban health evidence.
- Line management and development support of Evaluation & Learning Manager post(s) and the Data & Research Manager.
- Develop and oversee plans to deliver data, research and evaluation objectives.
- Provide thought leadership in urban health evidence, including (e.g.) blogs and speaking at events.
- Champion a culture of learning, reflection and evidence-informed decision-making.
- Provide expert support to other parts of the Foundation where appropriate.
- Deputise for the Director of Data, Evaluation and Learning where required.
- Undertake other responsibilities appropriate to the role.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider
tasks that are commensurate with the level of your role.
Skills, abilities, and attributes:
- Strong expertise in both quantitative and qualitative methods, including adapting approaches to different contexts.
- Strong stakeholder management skills, including working with senior internal leaders and external partners.
- Excellent written and verbal communication skills, with the ability to communicate complex findings clearly and persuasively to specialist and non-specialist audiences.
- Ability to balance strategic thinking with operational delivery
- Confidence in constructive challenge, including questioning assumptions and the status quo.
- Collaborative team-player and leader, able to work effectively across disciplines and functions.
- Strong commitment to responsible, ethical, and equitable data and evaluation practice.
Knowledge, experience, and qualifications:
- Extensive experience leading social research and evaluation in a social sector context (essential)
- Experience of turning complex evidence into clear, influential insights and recommendations (essential)
- Experience of accessing, assessing, and synthesising secondary research and evidence sources to inform strategy and decision-making (essential)
- Experience of leading processes using evidence to inform changes to strategy, funding, or intervention delivery (essential)
- Experience of influencing policy and practice through evidence, and evaluation of influencing work (essential)
- Experience of leading and managing complex projects, including planning, prioritisation, and delivery (essential)
- Experience of commissioning and managing external research, evaluation, or analysis partners (essential)
- Experience of line management, supporting performance, development, and delivery (essential)
- Knowledge of urban health, health inequalities, or the social determinants of health (desirable)
- High levels of quantitative data literacy, including experience of quantitative analysis, knowledge and use of public health datasets, and working knowledge of complex data visualisation using tools such as Tableau or similar (desirable)
- Understanding of systems change and/or place-based approaches to intervention and evaluation, e.g. collective impact approaches (desirable)
- Experience of community-based or participatory research approaches (desirable)
- Evidence of thought leadership in data or evidence, such as publications, presentations, or sector engagement (desirable)
Benefits:
- Contributory pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an experienced international advocacy professional to lead our global engagement strategy as our inaugural Head of Advocacy. You will be joining us at a pivotal moment on our mission as we continue to develop and implement our international engagement strategy and launch a new Global Institute for the 1001 Critical Days. As our Head of Advocacy you will elevate our influence on the global stage. You will work with our senior team to drive international advocacy and engagement with policymakers, parliamentarians, international organisations, and strategic partners. Your work will help us to position babies – and the 1,001 critical days – at the heart of global policy agendas.
To apply please click on the redirect to recruiter button.
We are determined that every baby should experience the best start in life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Core Arts is an innovative Mental Health Charity and Creative Education provider delivering pioneering Arts in Health programmes across London.
This senior leadership role provides strategic and operational oversight across creative education, personalised support, wellbeing and commissioned service delivery. The postholder will lead the development and delivery of high-quality, inclusive and outcomes-focused programmes which improve mental health, wellbeing and educational participation.
The role combines educational leadership with recovery-focused and personalised approaches, ensuring students can access meaningful creative learning opportunities that support confidence, progression, independence and improved quality of life.
Working across visual arts, music, multimedia, horticulture and sport, the postholder will ensure that services align with Arts in Health principles, NHS and Local Authority priorities, and contribute to reducing health inequalities through creative approaches.
The role will support the continued development of Core Arts as a recognised centre of excellence in Creative Education and Arts in Health.
Strategic Leadership & Service Development
• Develop innovative programmes aligned to NHS priorities including prevention, early intervention, personalised care and community-based support.
• Ensure services remain responsive to emerging educational, health and social care agendas.
• Support organisational growth, sustainability and service expansion.
• Lead service planning and contribute to organisational strategy and business development.
• Drive continuous improvement through evaluation and innovation.
• Develop opportunities for integrated working across education, health and voluntary sector partnerships.
Creative Education & Student Experience
• Lead an outstanding student-centred creative education programme focused on participation, achievement and progression.
• Ensure students receive personalised learning pathways with clear goals and outcomes.
• Support progression into volunteering, employment, accredited learning and community opportunities.
• Support exhibitions, performances, events and public-facing events.
• Embed co-production and student voice throughout programme design and evaluation.
• Develop opportunities for students to gain confidence, leadership and independence.
• Monitor engagement, attendance and progression data to support continuous improvement.
Arts in Health, Wellbeing & Recovery
• Embed Arts in Health principles across all areas of programme delivery.
• Ensure students are supported to improve wellbeing through meaningful creative engagement.
• Work collaboratively with clinical teams, community mental health services and external partners.
• Maintain safeguarding, duty of care and effective risk management procedures.
• Support early intervention approaches and sustained student engagement.
• Promote social inclusion and reduce isolation through participation in creative learning.
• Develop pathways which support emotional wellbeing, confidence and resilience.
• Ensure personalised support planning remains central to service delivery.
Commissioned Delivery, Quality Assurance & Outcomes
• Lead successful delivery of commissioned services and contractual KPIs.
• Ensure robust monitoring, evaluation and reporting systems are maintained.
• Demonstrate educational, wellbeing and social value outcomes through evidence and impact reporting.
• Ensure accurate data collection and performance monitoring.
• Support commissioner reporting and demonstrate measurable impact.
• Develop case studies and outcome frameworks which evidence the value of Arts in Health.
• Ensure compliance with safeguarding, GDPR and organisational governance requirements.
• Maintain oversight of quality assurance and continuous improvement processes.
• Support service audits and implementation of recommendations.
NHS Partnerships, Personalised Care & Community Integration
• Develop and maintain strong relationships with NHS commissioners, Integrated Care Boards, Local Authorities and community partners.
• Support approaches aligned with personalised care and Personal Health Budgets.
• Promote creative approaches which contribute to prevention and reduce demand on statutory services.
• Contribute to integrated pathways supporting community mental health and social prescribing.
• Support collaborative planning with borough and health partners.
• Strengthen referral routes and increase access for underrepresented communities.
• Represent Core Arts at regional networks, conferences and partnership meetings.
• Promote the role of creativity and education within wider health and wellbeing systems.
Leadership, Workforce & Organisational Development
• Provide, alongside the senior management team, leadership, supervision and support to managers, tutors, volunteers and interns.
• Ensure staff are equipped to deliver inclusive, high-quality learning experiences.
• Support innovation and collaborative working.
• Contribute to tender development and service growth opportunities.
• Champion organisational values and positive workplace culture.
• Promote equality, diversity and inclusion across all areas of work.
Person Specification
Experience (Essential)
• Minimum five years’ experience in senior leadership or service management.
• Experience within mental health, Arts in Health, creative education or community services.
• Experience of delivering commissioned services and contract management.
• Experience of partnership working across health, education or voluntary sectors.
• Experience of leading teams.
• Experience of monitoring outcomes and demonstrating impact.
Knowledge & Understanding
• Arts in Health and recovery-focused practice.
• Creative education and adult learning principles.
• Mental health and wellbeing frameworks.
• Safeguarding.
• Personalised care approaches.
• Outcome measurement, quality assurance and continuous improvement.
Skills & Attributes
• Excellent leadership and communication skills.
• Strong financial and numeric acumen.
• Strategic thinking with strong operational delivery.
• Excellent partnership and stakeholder engagement skills.
• Strong organisational and analytical capability.
• Commitment to creativity, inclusion and social impact.
How to Apply
Core Arts are committed to finding the right person for this role. Applications will be reviewed on a rolling basis and suitable candidates invited to interview as they are received, so early applications are encouraged. The vacancy will remain open until the position is filled.
To apply, please send a full CV and covering letter explaining how your experience meets the job description
We can only accept applications that include both a CV and covering letter. You must also be eligible to work in the UK.
If you have any questions or would like to discuss the role before applying, please phone the main office to speak to Giuliana at Core Arts for an informal chat.
Core Arts is a Creative Mental Health Charity that exists to enrich the lives of socially excluded adults with severe mental health issues.
The client requests no contact from agencies or media sales.