Head of supporter engagement jobs in Bermondsey, greater london

A new senior post in the Development Team, the Head of Trusts & Foundations will be responsible for cultivating and growing income from both private and statutory funding bodies, implementing and delivering a new strategy for this vital income stream for the theatre, maintaining and growing our income in exciting, innovative, and strategic ways through high-quality, persuasive applications, alongside stewarding existing relationships to ensure the highest level of care for those already supporting us.

Each year the Development Department is responsible for raising c.25% (£1.4m in 26/27) of the Young Vic’s income to enable great work on our stages and, vitally, in our communities. As Head of Trusts & Foundations, you will play a vital role in securing income towards these projects (currently over £300,000 is generated through Trust & Foundation revenue), driven by a strategic insight into this income stream and the opportunities our work presents. In this role, you will be central to ensuring revenue targets are met each year, elevating our income, in addition creating a pipeline of Capital prospects with a view to the theatre undertaking significant essential works over the next 3 years.

Led by the Development Director, we aim to be a fast-paced team of six, with desire to majorly increase income over the next 3 years led by an ambitious programme of main house and studio shows, the 30th anniversary of our Taking Part programme and further growth across the organisation in our excellent and exciting artistic endeavours.

If you are a passionate and curious fundraiser, excellent grant writer, or looking for the next step in your career and want to work in one of the most exciting London Theatres right now, this role is for you.

Please see the job description for full list of responsibilites. Please go to the Young Vic website via the link on this page for more information on how to apply.

Fixed Term 9-12 months 35 hours/week

£60,000 per annum

Location: Homeworking (with occasional travel to London office)

Benefits include but not limited to:

• 36 days' annual leave, inclusive of flexible bank holidays, increasing with length of service
• Enhanced maternity/paternity leave
• We match up to 8% pension
• Free counselling service
• Opportunities to develop and widen your skills
• 2 days of paid volunteering time per annum to support another part of the organisation

About us:

The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Social Impact domain is built on shared values, diverse perspectives, and a flexible, people-first approach. We work as one team, building strong relationships across the organisation to drive meaningful change for children and young people. With trust, wellbeing, and collaboration at the heart of how we work, you'll join a culture that supports you to make a real and lasting difference, helping us move closer to our mission of improving the lives of children and young people.

About the role:

As this role sits within our Social Impact Domain, you'll play a key part in our National Mobilisation programme, ensuring the team delivers on our supporter recruitment and retention campaigns, with the recruitment of new regular givers, cash givers and legacy pledgers, as well as weekly lottery and other successful products alongside our retention activities and warm appeals programme.

This is a great opportunity for someone who is a strong team leader, with experience of applying audience insight to planning and strategy and knows how to empower and support their team to deliver on our growth plans. The successful candidate will bring good, solid individual giving experience, and substantial experience of digital and data-driven marketing to increase engagement and income.

Key Skills and Competencies:

The required skills and competencies for this role are:

• Multi-channel direct response marketing skills
• Expertise in digital mobilisation and acquisition channels
• Supporter recruitment and engagement strategy development
• People and leadership
• Financial modelling & complex budgets

It would also be an advantage if you have any of the following skills and competencies:

• Designing and optimising supporter journeys
• Proposition & concept development
• Insight-led innovation

Closing date: Monday 7th September

Interviews: yet to be confirmed

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

The Archbishop of York's office is based at Bishopthorpe Palace on the outskirts of York, offering a unique and pleasant working environment. Staff at Bishopthorpe Palace form a close-knit and collaborative team, supporting the Archbishop's ministry across the Province of York, nationally, and internationally.

The role of the Head of the Private Office of the Archbishop of York is to provide strategic oversight and operational leadership for the Archbishop's Private Office, ensuring the highest standards of organisation, communication and administrative support.

The postholder serves as a trusted adviser and principal point of coordination, providing exceptional executive support while exercising sound judgement, discretion and emotional intelligence in a complex and fast-paced environment. Responsible for the smooth and effective operation of the Private Office, the role manages highly sensitive matters with integrity and professionalism, maintains strict confidentiality, and supports the wider mission and ministry of the Archbishop through effective planning, stakeholder engagement and leadership.

Responsibilities

Strategic Diary and Programme Management

• Be responsible for the strategic planning and management of the Archbishop's diary, ensuring alignment with agreed priorities and objectives.
• Be responsible for the day to day management of the Archbishop's diary.
• Assess requests, invitations and opportunities, making recommendations on the effective use of the Archbishop's time.
• Balance strategic priorities with pastoral, diocesan, national, ecumenical, civic, public and international commitments.
• Identify risks, conflicts and emerging opportunities, adapting plans as required.
• Ensure timely and appropriate responses to requests and correspondence relating to the Archbishop's programme.

Engagement Planning and Delivery

• Coordinate the planning and delivery of meetings, visits, events and speaking engagements, ensuring they are well organised and achieve agreed outcomes.
• Monitor briefing deadlines.
• Manage relationships with internal and external stakeholders to ensure effective delivery and communication.
• Ensure all logistical, administrative and safeguarding requirements are met.

Partnership with the Chief of Staff and Senior Leadership Team

• Work closely with the Chief of Staff, who is ultimately responsible for the Archbishop's schedule, and Senior Leadership Team to align the Archbishop's programme with the Archbishop's strategic objectives.
• Support the implementation of decisions and ensure effective coordination across the Archbishop's Office, with Lambeth Palace, with the Diocese of York and, in particular, the Bishop of Selby's Office.

Briefing and Correspondence

• Commission, coordinate and quality-assure briefings for meetings, visits and engagements.
• Draft and review correspondence, briefing notes and other materials as required.
• Ensure the Archbishop receives accurate, timely and concise information to support decision-making and engagement preparation.

Private Office Leadership

• Lead and continuously develop the operation of the Private Office, ensuring it delivers a professional, responsive and high-quality service.
• Line-manage the Correspondence & Private Office Assistant (1 post).
• Develop and maintain effective systems, processes and workflows to support diary management, correspondence and engagement planning.
• Be the budget holder for the Private Office and associated Archbishop's costs and participate in the annual budget setting process.
• Monitor actions and commitments, ensuring high standards of service, professionalism and continuous improvement.
• Build strong working relationships with the Lambeth Private Office to ensure effective coordination and alignment.
• Build a strong working relationships with the Bishop of Selby's office, together with the offices of the Bishops of Hull and Whitby and the York Diocesan Office to ensure effective coordination and alignment.
• Build strong working relationships with the Bishop to the Archbishops, and their office, together with other NCI leadership teams and departments.

Stakeholder and Relationship Management

• Build and maintain effective relationships with senior church leaders, diocesan colleagues, civic leaders, ecumenical partners and other key stakeholders.
• Act as a trusted point of contact, exercising sound judgement when handling sensitive matters and enquiries.
• Support the Archbishop in maintaining productive relationships across a broad range of networks, including the Bishopthorpe Charitable Partners Trust.

Support, Travel and Hospitality

• Coordinate the involvement of the Archbishop's spouse in engagements and events where appropriate.
• Oversee domestic and international travel, visits, hospitality and related logistics.
• Ensure visitors, guests and stakeholders are welcomed warmly and professionally.

This role profile outlines the principal responsibilities but is not exhaustive. The postholder may be asked to undertake other duties in line with the general nature and level of the role and occasional out-of-hours or weekend working might be necessary. Any reasonable adjustments or changes will be discussed in advance. A basic DBS check is required.

Person Specification

Essential

Experience

• Experience supporting a senior leader, public office-holder or equivalent figure in a complex and high-profile environment or comparable environment.
• Experience managing complex priorities, portfolios of activity and stakeholder relationships on behalf of a senior leader.
• Experience leading an executive support, Private Office or equivalent function, including responsibility for people, systems and service standards.
• Experience coordinating high-profile engagements, visits and events involving multiple internal and external stakeholders.

Leadership and Professional Capability

• Excellent judgement and the ability to balance competing priorities, assess opportunities and make well-founded recommendations.
• Ability to anticipate issues, identify risks and ensure the effective coordination of complex activity.
• Ability to operate effectively in situations of ambiguity, adapting plans and priorities in response to changing circumstances.
• Outstanding organisational and planning skills, with the ability to translate strategic priorities into coherent and deliverable programmes of activity.
• Strong stakeholder management skills, with the ability to build effective working relationships with senior leaders and partners.
• Ability to budget and hold expenditure to agreed budget frameworks.
• Excellent written and verbal communication skills, including the ability to prepare concise briefings and communicate with clarity and diplomacy.
• Strong leadership and people management capability, fostering a professional, collaborative and high-performing culture.

Personal Attributes

• Highly trustworthy, discreet and diplomatic.
• Emotionally intelligent and politically aware.
• Calm, adaptable, resilient and effective under pressure.
• Clear proactive communicator.
• Collaborative and highly organised, with a strong commitment to supporting others' success.
• Committed to excellence, continuous improvement and the effective stewardship of the Archbishop's time and priorities.

Knowledge

• Strong understanding of the demands of supporting a senior leader in a complex and fast-moving environment.
• Proficiency in Microsoft 365 and digital collaboration tools.
• Ability to work effectively within the mission, values and public ministry of the Church of England.

Desirable

• Knowledge of the Church of England, its governance structures and wider ecclesiastical context.
• Experience supporting a faith leader, senior public figure, elected office-holder or equivalent.

Applications close on 20 September at 23:55.

The interview will be held in person on 29 September 2026

Join Clergy Support Trust's outstanding External Relations Team as External Engagement Officer (12-month maternity cover) and play a key role in fundraising, events, and digital comms. Use your creativity and organisational skills to support historic events, engage supporters, and make a real impact for clergy families.

About the Role
The External Engagement Officer provides vital administrative and operational support across fundraising, events, and communications. This is ideal for someone in their second role, looking to develop a broad range of skills in a supportive environment. Working in a small and dynamic team, the External Engagement Officer supports and leads on projects, with a focus on communications, fundraising, events, marketing, and press. 

About the candidate:

• Highly organised and technologically adept (especially with CRM systems like Salesforce)
• Motivated, with at least 1 year of experience in communications, fundraising, or event management
• Confident, resilient, and able to coordinate complex event logistics
• Strong written and verbal communication skills
• Team-oriented, adaptable, and committed to the wellbeing of the clergy community

Key Responsibilities

1. Fundraising and Data Support

• Manage contacts and maintain up-to-date CRM records
• Add weekly bank donations to Salesforce and reconcile monthly income
• Lead on thanking supporters (managing emails/cards)
• Assist with legacy giving administration
• Support prospect research for fundraising
• Liaise with Finance Team on income and gift processing

2. Events – Logistics and Administration

• Manage guest lists, RSVPs, and name badges using CRM
• Act as point of contact for event bookings and assist with seating plans
• Provide on-site support at events (registration, hospitality, donor care)
• Post-event coordination including post-event feedback 

3. Communications and Digital Engagement

• Monitor and manage team inboxes
• Assist with social media management including DMs, replying to comments, and content creation
• Oversee logistics of print advertising (bookings, invoicing, transfer of creative files)

4. General / Team Support

• Maintain inventory of fundraising/event materials
• Proactively update Salesforce with missing information
• Provide general admin support and contribute creative ideas

This is a fantastic opportunity for an individual looking for a broad-scope role to development their skills in comms, engagement, events and fundraising in a high-performing team.

Head of Alumni Engagement & Operations with Kingston University
£60,996 (negotiable) | Full-time (37 hours) | Hybrid working | Kingston upon Thames

Charity People is delighted to be partnering with Kingston University to recruit their next Head of Alumni Engagement & Operations.

Kingston University has spent over 125 years transforming lives through education, innovation and opportunity. With TEF Gold recognition across the board, and a Town House Strategy that's rewriting what a modern education looks like, we are focused on helping students develop the skills, networks and experiences to thrive throughout their careers. Integral to this ambition is our global community of more than 280,000 alumni, who's futures have been shaped by the university.

As Head of Alumni Engagement & Operation, part of the senior leadership team of our Development, Alumni Relations and Engagement (DARE) team, you will help us build lifelong relationships with our alumni to support future growth and success.
About the role:

We have a 3-year strategy in place to develop alumni engagement, increase participation and embed philanthropy more deeply across the University, with full support of senior leadership across the board. This is a fantastic opportunity to join our growing team and work with senior stakeholders across the University, to champion the role alumni can play in student success, employability, mentoring, partnerships and philanthropy, and develop a lifelong alumni offer.

Reporting in to the Director of DARE, you'll lead a broad portfolio including alumni communications, events, volunteering, individual giving, CRM, data insight and operational delivery.

About you:

We're looking for someone who understands the power of communities and relationships.

This is a broad leadership role spanning alumni engagement, communications, volunteering, individual giving, CRM, data insight and operational delivery. While experience within alumni relations or advancement in higher education would be valuable, we're equally interested in hearing from candidates from the charity, membership, fundraising, supporter engagement or relationship management sectors. What matters most is your ability to build communities, create meaningful engagement opportunities, use insight to drive decision-making and inspire people to connect with a shared purpose.

You'll be strategic enough to shape the future direction of alumni engagement at Kingston, whilst remaining hands-on enough to build relationships, spot opportunities and bring colleagues and stakeholders with you.

You'll bring:

• Experience developing and delivering successful alumni engagement, advancement, membership, supporter engagement or relationship-management programmes.

• A track record of building communities, growing participation and creating meaningful engagement opportunities
• Strong leadership skills and experience developing high-performing teams
• Confidence using insight, data and CRM systems to inform strategy and decision-making
• Experience overseeing communications, events, volunteering, supporter engagement or related activities
• An understanding of how long-term relationships can lead to advocacy, mentoring, volunteering, partnerships and giving

Most importantly, you'll believe that alumni engagement is about much more than communications and events. You'll be excited by the opportunity to help graduates become mentors, volunteers, advocates, partners and lifelong supporters of the University.

Benefits include

• Generous annual leave entitlement
• Excellent pension scheme
• Hybrid working (with a minimum of 50% of time spent on campus)
• Access to professional development opportunities
• A supportive and inclusive working environment
• The opportunity to shape a high-profile function at one of London's leading universities

Key Dates:

• Closing date: 9th September 2026 - we encourage not delaying your application.
• Interviews: 28th and 30th September 2026 (in person)

How to apply

Charity People are managing this search on behalf of Kingston University.

In the first instance, please send your CV to Glen at Charity People. If your profile matches what we're looking for, we'll be in touch with the full candidate pack and further details about the recruitment process.

We want you to have every opportunity to demonstrate your skills, ability and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

About the role 

This is an exciting opportunity to join Women and Girls Network's Senior Leadership Team and lead two of our most impactful service areas: the Intersectional and Anti-Oppressive (IOS) Team and the Criminal Justice and Violence Against Women & Girls (CJS, VAWG) Team. 

As Head of Services, you will play a vital role in shaping and driving services that support women and girls affected by gender-based violence, ensuring they receive empowering, trauma-informed and culturally responsive support. You will lead with a strong commitment to feminist, anti-racist and anti-oppressive values, ensuring that the voices and experiences of survivors remain at the heart of everything we do. 

Working closely with the Director of Services and senior colleagues, you will provide strategic leadership across a diverse portfolio of services, strengthening partnerships, influencing systems and championing innovative approaches that remove barriers and improve outcomes for women facing multiple disadvantages. This is a unique opportunity for an experienced leader to make a lasting impact, both within our organisation and across the wider VAWG sector.

Job description 

As the Head of Services, you will:

• Lead and inspire the IOS and CJS, VAWG teams, providing strategic direction and oversight to ensure services are accessible, high-quality, survivor-centred and aligned with WGN's feminist values and vision.
• Champion intersectional and anti-oppressive practice, ensuring services are responsive to the diverse experiences of women and girls, particularly those from Black and Global Majority communities and others facing systemic barriers.
• Drive excellence in service delivery, safeguarding and quality assurance, ensuring robust risk management and compliance while creating environments where survivors can heal, recover and thrive.
• Lead, support and develop Service Managers, fostering a culture of collaboration, wellbeing, accountability and continuous learning that enables staff to deliver their best work.
• Build influential partnerships across statutory, voluntary and community sectors, strengthening pathways for survivors and ensuring WGN's expertise informs local, regional and national responses to violence against women and girls.  
• Use insight, evidence and survivor feedback to evaluate impact, drive innovation and shape the future development of services, ensuring they continue to meet emerging need and deliver meaningful change.
• Represent WGN as a sector leader, advocating for systemic change and helping to create a society where all women and girls can live free from violence, inequality and discrimination.

Supporting Statement Guidance

Your supporting statement should clearly demonstrate how your experience, knowledge, skills, and qualifications meet the requirements of the role. Please address the key criteria outlined in the Job Description and Person Specification, providing specific examples of achievements and responsibilities that evidence your suitability for the position.

Focus on relevant professional experience, transferable skills, and the impact of your work. Where possible, use concise examples to illustrate how you have successfully applied these skills in practice.

The supporting statement should be no more than 500 words and should complement, rather than repeat, the information contained in your CV or application form.

Closing date and interviews

This vacancy will close at 9am on Monday 28 September 2026. Interviews will take place shortly thereafter, and shortlisted candidates will be notified of the arrangements.

We encourage early applications, as we reserve the right to close the vacancy before the advertised closing date should we receive a high volume of applications or identify a suitable candidate.

The selection process will consist of two interview stages and a role-related assessment task. Interviews may be conducted either in person or remotely, depending on panel availability and logistical requirements, and may involve a combination of both formats throughout the process. Candidates invited to participate will receive full details of each stage, including the assessment task and interview arrangements, in advance.

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Commitment to Equity and Inclusion

We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.

WGN is an equal opportunities employer.

Exemption

This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

Leading innovation across the organisation, you will be responsible for developing and delivering a strategy to grow our movement, to increase our membership and reach whilst ensuring we continue to reflect the needs and aspirations of women. You will oversee research into women’s evolving needs and preferences, whilst testing approaches with new external audiences to maximise our relevance, diversity and inclusivity. At the same time, you will actively embed innovation into strategy and decision-making in all areas, constantly find new ways to reach underrepresented women and build a wealth of data to support your recommendations. You will lead transformation across the organisation by championing change, creativity and a forward-thinking strategy that ensures the continued growth for the WI.

Location: Hybrid, with one day per week at our London, Oxfordshire or Wales office.

About you

Highly experienced in innovation, organisational development or programme management, you will bring an impressive track record of instigating and managing successful organisational change that leads to sustainable income generation. You will be adept at designing and delivering pilot programmes, as well as commissioning research and deploying data to support action. The role requires excellent communication skills and the confidence to advise and lead at both senior leadership and Board level, as the organisation looks to you to lead fundamental organisational change. Experience within the charity or not-for-profit sector would be beneficial, as would an understanding of trends and issues affecting women across different demographics in the UK.

How to apply

For further information about this Head of Innovation role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 3 September 2026.

First round interview (virtual): 11 September 2026.

Second round interview (in-person): 15 September 2026.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

I’m looking to hire a new Head of Policy, with strong communications expertise, to shape, lead and work with others, to deliver a membership organisation’s policy agenda and priorities as part of an innovative team environment.

This role delivers policy activity that must be visible to members and non-members, including publications, events, media engagement and expert convening, while building the relationships and credibility that enable the organisation to influence decision-makers (government, Parliament, Parliamentarians, public stakeholders and industry) on issues of strategic importance.

As Head of Policy you will be the expert within the organisation, you’ll manage a small team and own the policy and communications strategy. You’ll benefit from working closely with internal stakeholders and the CEO, as you help integrate policy into the wider organisation. You will see the importance of both engaging with government, and communicating this impact too.

Your experience:

• Significant experience of developing and delivering policy positions, briefings, recommendations, reports or campaigns that influence external audiences.
• Excellent understanding of UK Government, Parliament and policymaking processes, including how to engage effectively with decision-makers.
• Significant experience of developing and overseeing multi-channel communications plans that raise profile, demonstrate impact and support organisational reputation.
• Experience of building, managing and strengthening strategic relationships with senior external stakeholders
• Experience of working with technical experts, members, committees, special interest groups or professional communities to gather evidence and develop credible policy outputs.

Please apply today to receive the Job Description, and more information on the application process.  

• Full-time, permanent opportunity
• Salary- £51,000- £57,000 (dependent on experience) plus benefits which includes an excellent pension scheme and 28 days annual leave (plus bank holidays).
• Location- Hybrid working in the London office (Farringdon), and working from home. Also, every other Tuesday you will meet as a team in Rugby (expenses covered).
• Closing date- Applications will be reviewed on a rolling basis, with a firm closing date of Sunday 13th September 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We’re looking for an inspiring Head of Community Delivery to join our London-based team. This is a senior leadership role within our Delivery Team, where you’ll play a key part in shaping and delivering AllChild’s place-based programmes, ensuring they create meaningful and lasting impact across your region.

Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we help build a joined-up network of support around each child and family, working in partnership with schools, local services and community organisations.

For further information, please view the Job Pack.

To apply, please visit our website via the Apply button.

Closing date: 25 September 2026.

We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process.

This is a growth-focused role for someone who enjoys creating systems, solving problems and using data to drive results. You'll own the fundraising CRM (Access ThankQ), leading the development of supporter journeys, marketing automation, data insight and digital processes that help us attract, retain and engage supporters more effectively.

Working across Fundraising and MarComms, you'll help create a culture where data, technology and supporter insight underpin everything we do.

Key Responsibilities

Build and Scale Our CRM & Supporter Experience

• Own and develop the fundraising CRM strategy and roadmap.
• Design and implement automated supporter journeys and segmented communications.
• Use data and insight to improve supporter acquisition, engagement and retention.
• Identify opportunities to streamline processes and improve the supporter experience.

Drive Digital Growth

• Deliver targeted CRM and email marketing activity.
• Develop reports and dashboards that provide actionable insight.
• Ensure fundraising data is accurate, accessible and used effectively across the team.
• Optimise digital giving platforms and supporter touchpoints.

Enable the Department

• Train and support colleagues to make better use of CRM, automation and data.
• Champion self-service, digital adoption and continuous improvement.
• Lead relationships with key suppliers including Access, Dotdigital and Woods Valldata.

Governance and Operations

• Act as the fundraising team's lead for GDPR and data protection.
• Ensure compliant management of supporter data and fundraising operations.
• Oversee efficient processes for donations, Gift Aid and supporter fulfilment.

Person Specification

Essential

• Strong experience of CRM strategy, marketing automation and supporter/customer journeys.
• Excellent understanding of data, segmentation and performance reporting.
• Experience managing CRM systems and digital platforms.
• Strong stakeholder management and influencing skills.
• Commercially minded, proactive and comfortable working in a fast-paced environment.
• Understanding of GDPR and data governance.

Desirable

• Experience of Access ThankQ.
• Experience in fundraising, membership or supporter-led organisations.
• Experience optimising online donation and payment platforms.

• More efficient fundraising operations and supporter processes.

This role is ideal for someone who wants to take ownership, build capability, and use technology, data and creativity to help grow one of the UK's most iconic charities.

This is a fixed term contract for 18 months

Candidates may use AI-assisted tools when preparing their application. However, applications should accurately represent the candidate's own experience, qualifications, and abilities. We encourage applicants to ensure their responses are authentic and written in their own words.

Job Title: Head of Communications: Maternity Cover

Location: London/Hybrid 2 days a week in office

Salary: £70,700.00 per annum

Weekly Hours: 35

Reference: YMC1231934

About Us

Founded in 1844, YMCA is a global movement and the world's largest youth-focused charity.  In England and Wales, YMCAs are based in over 700 communities across168 local authorities supporting young people and communities to reach their potential. The turnover of YMCA in 2025-26 was £386m. YMCA England & Wales is a £23 million organisation of more than 400 colleagues, supporting a Federation of 80 local YMCAs to deliver vital services which positively impact young lives across the country. As we enter 2027, a year of significant impact in our mission, we seek a Head of Communications for maternity cover.

The opportunity

As Head of Communications, you'll lead YMCA England & Wales' communications and reputation strategy, growing our influence, visibility and impact across England and Wales. You'll be responsible for leading the delivery of an integrated communications strategy that strengthens our reputation, supports organisational priorities, amplifies the voices and experiences of young people, and positions YMCA as a leading voice on the issues that matter most to young people and communities.

Working closely with the Senior Leadership Team, local YMCAs and external stakeholders, you'll oversee YMCA England & Wales’ media relations, collaborative public affairs and campaign communications, digital communications, content development, brand amplification, event delivery, internal communications, and crisis communications. As part of the Leadership Team, you'll work collaboratively across departments to help deliver our strategic goals.

Day to day, you'll provide expert communications counsel to senior leaders and trustees, protect and grow our brand and reputation, lead integrated campaigns that support our influencing objectives, and turn research and insight into compelling public narratives. You'll also lead our approach to crisis communications and issues management. You'll manage a high-performing communications team, alongside the budget for that team, and help strengthen communications capability across the wider YMCA Federation.

About You

You're an experienced, strategic communications leader who can operate confidently at senior and board level, translating organisational priorities into clear, compelling communications plans. You'll have a strong track record in brand awareness building, reputation management and media relations, and an instinct for storytelling that builds engagement and trust.

You're calm and decisive under pressure, with proven experience leading crisis and issues communications. You know how to lead, motivate and develop a team, manage budgets effectively, and build strong relationships across a complex, federated organisation. Above all, you're passionate about YMCA's mission and committed to championing equality, diversity, inclusion and safeguarding in everything you do.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Help build the operational backbone of a multi-award winning charity that's ready to grow further, with a clear path to becoming our COO.

For seven years, one exceptional leader has held impact, organisational development and much of YUAF's operations, building the processes, funder relationships and team support that became part of the spine of how we grew. As they move on, we're not just replacing them. We're rethinking and widening the role.

This post exists to hold the organisation steady and take operational responsibility off the Chief Executive's plate, freeing her to focus on strategy, key donors and the funding pipeline.

What you'll hold

You'll report to the Chief Executive and sit on the Senior Management Team, owning income generation, impact and evidence, business planning, governance, performance management and the systems underneath them all. You'll line-manage four people: the Pathways Lead, Marketing Lead, Project Manager and Futures Lead.

Where the role is going

From month seven, this role is intended to move to full time with deeper ownership of income and strategy. As YUAF grows, and subject to income generation, we want this post to develop into our Chief Operating Officer role. We'd rather appoint someone who outgrows this description than someone who fits it exactly.

How you'll start

The first six months are a settling period at 30 hours per week. You'll learn how the organisation actually works, get embedded in the culture, and understand the programmes by spending real time with young people and the people who deliver them.

You'll build relationships across the team, with funders and with partners, and by month three, we want people to naturally come to you as a trusted point of contact.

We also want you to look at YUAF with fresh eyes. Where are the gaps? What's held together by one person's memory alone? Where does delivery quality drop, and why? What would make life easier for the staff doing the hardest work? Bring us both the diagnosis and the solutions.

The timing is on your side: November to February is our quietest season, when the Studio Bus is largely off the road. Delivery picks up again in March 2027, so the role builds in stages rather than coming to you all at once.

How to apply

In addition to providing your CV and cover letter, it is a requirement of the application process that you complete our Head of Operations Questionnaire. A link for this can be found on the attached job description. 

Note

We recognise that AI is a useful tool, however, we will be assessing applications, cover letters and running through AI to ensure that it was written by yourself as part of our shortlisting process. So please take the time to write your own application, this is a serious role that requires critical and independent thinking.

Salary: £30,000- £33,000 per annum, pro rata depending on experience (based on a full-time equivalent salary of £50,000–£55,000)  
Contract: Permanent  
Hours: Part-time, 22.5 hours per week  
Location: Hybrid working with a combination of working from our office based in Putney, London (SW15) and working from home 

About Us 

Our vision is for every child and young person to be safe,lovedand happy, achieve their potential and have a bright future. 

St Christopher's is a leading children's charity with a long history of providing high-quality fostering services, children'shomesand innovative leaving care support across the UK. 

Everything we do is centred around helping children and young people build brighter futures. We are particularly committed to supporting those who cannot remain with their families or foster carers, ensuring they have the opportunities, stability and support they deserve. 

Weare proud to be an inclusive employer and welcome applications from people of all backgrounds, cultures, abilities, genders, sexual orientations,agesand faiths. We are committed to creating a workplace where everyone feels valued and respected. 

About the Role 

The key objective of this role is to support Trustees and the Senior Leadership Team with strategic development and income growth, by identifying opportunities, presenting business cases, leading on tendering activity, and project mobilisation. Building strong relationships with external commissioners and funders is also key to this post. 

This is a critical role for the organisation, at a time when we are actively seeking to grow existing and new services. You will have the opportunity to inform the charity’s future development, and to build relationships with key external stakeholders including local authority commissioners.

Applicants should have

• Education to A level standard, or equivalent. 

• Experience of leading business development activity within the non-profit sector. 

• Strong track record of making recommendations about income growth opportunities to senior management and/or at a Board level 

• Experience of the commissioning landscape in children’s / 16+ residential/ fostering services

• Experience of leading external stakeholder engagement at a senior level 

• People Management experience and working collaboratively with key stakeholders. 

• Strong business plan, tenders and bids writing skills. 

• Ability to build effective working relationships with commissioners and deliver effective presentations. 

• Analytical skills - the ability to analyse financial & statistical data to inform decision-making. 

What we offer

• Competitive salary: £30,000- £33,000 per annum.

• Annual salary review based on performance. 

• A friendly working environment at a values-led charitable organisation.

• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata for part time working.

• Contributory pension scheme, enhanced maternity and company sick scheme.

• UK Life Assurance (Death in service) to the value of 3 times your annual salary.

• BUPA employee assistance programme, offering counselling, financial advice and legal support.

• Cycle to work scheme.

• Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online.

• Discretionary funded training programs for you to explore and attain new and relevant skills.

• Employee awards based on performance and length of service.

• Fantastic opportunities to develop your career within our range of services. 

Recruitment Process 

To apply, please complete our application form along with a supporting statement outlining how you meet the criteria listed in the Person Specification. Please note that applications without a supporting statement will not be considered. 

Please note we review applications as they are received, so early application is encouraged. 

Interviews: 1/10/2026 and 2/10/2026

Safer Recruitmentnote: 

St Christopher’s is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks. 

Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List. 

All shortlisted candidates invited to interview will be asked tosubmita Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked. 

About the role:The Advancement Division is seeking a Head of Prospect Development for a fixed term contract maternity cover with technical expertise, sound judgment, political acuity, and collaborative interpersonal skills to join their ambitious team, and to lead the prospect development strategy and implementation for Imperial College London.

What you would be doing:The Head of Prospect Development is integral to the University’s ambitious fundraising and alumni engagement campaign, which is in its quiet phase. They will lead the prospect development strategy and its implementation for the Division. They will develop and maintain a comprehensive and innovative programme of prospect identification (including key influencers and connectors), research and analysis, and tracking, playing a key role in building a strong base of support to enable the success of a growing fundraising programme. They will also oversee the ethical screening and gift acceptance process within the Division. Equally as important will be the managing and developing the Prospect Development team and ensuring overall responsibility for the team’s financial planning and performance, resource purchase and allocation, and personal development.

This career opportunity promises to be varied and will utilise to the maximum your experience gained in roles such as a Head of Prospect Research/Development, Prospect Development/Research Manager, Fundraising Researcher, or similar. This career opportunity will suit an individual with drive, ambition and a keen interest in philanthropy within higher education.

What we are looking for:

• Demonstrable experience of successful prospect research and management within academia or not-for-profit sector.
• Experience and understanding of the importance of technical expertise, data analysis and statistical know-how to facilitate a sustained philanthropic income stream.
• Highly experienced using a relational database i.e. Blackbaud CRM or other similar platform for both inputting and analysis of data.
• Experience of managing and developing staff, including experience of transferring skills to others, including the ability to act as coach and mentor for junior team members.

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 43 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Closing date: 9th September 2026 

To find out more and apply, please visit our website using the button provided. 

Further Information

This is a full-time post (not less than 35 hours per week). This role is for a fixed-term maternity cover contract for approx. 12 months.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.