Head of supporter engagement jobs in Bermondsey, greater london
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The role
As Head of Flourishing Programmes, you will lead the strategic and operational delivery and expansion of our growing suite of values-led professional learning programmes: Flourishing Leaders, Flourishing Teachers, Flourishing ECTs (in partnership with UCL), and Leaders Like Us. These programmes are designed to support the flourishing of educators at every stage of their journey, with a strong emphasis on inclusion, vocation, and leadership development. You will oversee a dedicated team and work closely with internal colleagues, delivery partners, and national collaborators to ensure these programmes are impactful, inclusive, and sector-leading. This role requires a visionary and relational leader who can manage complexity, inspire excellence, and drive continuous improvement across the programmes.
Strategic Leadership and Quality Assurance
- Provide strategic oversight of the Flourishing Programmes, including 'Leaders Like Us', ensuring alignment with organisational priorities and the Church of England Vision for Education.
- Lead the development and implementation of robust quality assurance processes to ensure excellence in delivery and readiness for external evaluation.
- Use data, evaluation, and research to drive continuous improvement and innovation across all programmes.
Team Leadership and People Management
- Line manage team members, fostering a culture of collaboration, accountability, and professional growth.
- Support the development of a high-performing team through coaching, mentoring, and clear performance expectations.
- Champion a values-led leadership culture that reflects the ethos of the National Society for Education and wider Church of England.
Programme Delivery and Operational Oversight
- Oversee the full participant journey across all Flourishing Programmes, including recruitment, onboarding, retention, and completion.
- Ensure effective systems and processes are in place to support delivery, including digital platforms, communications, and participant support.
- Ensure all contractual elements of the UCL partnership are met in a timely and accurate manner, including KPI reporting and compliance.
- Ensure Flourishing ECTE programme is ready for UCL monitoring, Ofsted or other external evaluations.
- Lead on the resolution of complex operational issues, including participant transfers, deferrals, and reasonable adjustments.
Stakeholder Engagement and Partnership Working
- Work closely with delivery partners, including UCL, and MAT/Diocesan networks, to ensure effective communication, training, and support.
- Build and sustain relationships with key stakeholders across the education sector, including dioceses, MATs, and other national providers.
- Drive growth and programme engagement/recruitment across regional areas by developing strong, strategic relationships with schools, trusts, and diocesan networks.
- Represent the Flourishing Programmes on the national stage as an ambassador for our work, contributing to sector-wide conversations, networks, and events.
- Work collaboratively with the leadership team and the Partnerships and Engagement Team to strategically strengthen, streamline, and equip our Delivery Partner network - ensuring consistency across programmes, a unified voice and building capacity to drive increasing participant demand.
Collaborative Leadership
- Collaborate closely with the Head of Curriculum and Enablement and Head of NPQ Programmes as part of the Professional Learning Senior Leadership Team, reporting to the Head of Professional Learning.
- Contribute to the development of a holistic and coherent professional learning offer that reflects the organisation's values and meets the needs of leaders across the system.
- Ensure alignment and collaboration across all programme areas, supporting shared priorities, resource allocation, and cross-team innovation.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



We are seeking a Head of Proposition – Legacies to lead the end‑to‑end design, delivery and growth of one of CRUK’s most important fundraising propositions. This senior leadership role combines commercial accountability, innovation and people leadership to deliver sustainable long‑term value.
This is an opportunity to lead one of the UK charity sector’s most significant income streams. You will drive a clear proposition vision rooted in audience insight, design compelling end‑to‑end supporter experiences, and deliver growth over both the short and long term.
You will bring the credibility to lead legacy strategy with senior leaders and trustees, influencing at the highest levels while partnering across marketing, data, technology and delivery teams. Commercially astute and evidence‑led, you will strengthen performance management, forecasting and prioritisation, balancing strategic ambition with operational grip.
This is not solely a functional legacy role. It is a proposition leadership role, with Legacies as its core focus whilst playing a key part in shaping the future of Fundraising & Engagement Propositions at Cancer Research UK.
What will I be doing?
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Reshape the strategic direction and deliver sustainable growth of the Legacy proposition, defining a clear, compelling vision rooted in audience need, insight and CRUK strategy.
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Own performance and long-term value, shaping and delivering a bold, evidence led growth strategy that increases consideration, market share and the value of complex gifts across diverse audiences.
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Work with matrixed teams to design and evolve brilliant end-to-end experiences, working across channels, journeys and touchpoints to create emotionally resonant, modern supporter experiences at scale.
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Lead innovation and modernisation, using insight, testandlearn approaches and strong commercial judgement to respond to a rapidly changing wealth and fundraising landscape.
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Shape how technology enables the proposition, partnering closely across digital, data and delivery to ensure seamless, future ready journeys.
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Build and lead high performing, multidisciplinary teams, bringing together proposition, operations and specialist expertise to deliver excellence through inclusive, empowering leadership.
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Act as a visible sector leader and trusted internal partner, influencing senior stakeholders and playing an active role in the wider transformation of fundraising at Cancer Research UK.
What are we looking for?
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Experience leading a complex proposition, product or portfolio in a customer centric environment, balancing delivery today with long-term value.
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Strong commercial judgement, with the confidence to make evidence led trade-offs and prioritisation decisions.
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A deep understanding of audience behaviour, and how insight, digital capability and service design come together to create compelling end-to-end experiences.
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A compelling communicator and influencer, able to articulate vision clearly and bring diverse stakeholders with you.
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Proven leadership of large, multidisciplinary teams in complex matrixed organisations; an inclusive, inspiring leader who delivers through strong relationships.
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A strategic, future focused mindset, comfortable leading through ambiguity and change.
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Curiosity, ambition and a genuine desire to push the sector forward, not replicate what’s gone before.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our careers web page.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
The client requests no contact from agencies or media sales.
The Head of Communications, Campaigns and Awareness will be the driving force behind Neuroendocrine Cancer UK’s voice, visibility and influence. Leading our communications and engagement strategy, this role will shape how we connect with patients, supporters, healthcare professionals and the wider public - building powerful campaigns, growing awareness, and ensuring our message cuts through where it matters most.
At the heart of the organisation, you’ll bring energy, creativity and strategic direction to everything from national awareness activity to day-to-day storytelling. You’ll champion a clear, compelling narrative for NCUK, ensuring all communications are insight-led, mission-driven, and always centred around the experiences of patients and families affected by neuroendocrine cancer.
We’re looking for an ambitious, ideas-driven communications leader who thrives in a fast-moving environment and loves making things happen. A natural relationship-builder and confident self-starter, you’ll spot opportunities, inspire collaboration across teams, and turn complex messages into bold, engaging content and campaigns that deliver real impact.
This is a rare opportunity to shape the profile and future voice of a growing charity with big ambitions. One day you might be leading a major awareness campaign or securing media opportunities; the next, creating compelling digital content, supporting fundraising activity, or influencing strategic direction at senior level.
If you’re a creative thinker, a brilliant communicator, and someone who wants their work to genuinely change lives, we’d love to hear from you.
Application deadline: 12 noon on Monday 15th June 2026
Provisional interview date: 30th June and 1st July 2026
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for a Head of Development and Alumnae Relations to lead our Development and Alumnae Relations department.
This post is the continuation of an exciting journey that has seen the Development and Alumnae Relations Department grow into a vibrant and extensive network of supporters. Your dynamic and creative approach will strengthen the school’s already outstanding commitment to bursary provision by growing successful fundraising, thereby ensuring that talented young students, whatever their financial background, have the opportunity to flourish in the life-changing education that JAGS offers. Our bursary provision is central to the school’s ethos, with around 17% of the Senior School students receiving financial support for their studies at an annual cost of around £3m.
We are looking for a well-qualified graduate to join this exceptional staff body, and the successful candidate will bring their own individuality to this warm and supportive department. Excellent interpersonal skills, a readiness to engage with potential donors, parents, alumnae and school staff, and the ability to contribute to the school’s strategic aims are essential attributes. The successful candidate will fully understand the importance and significance of the school’s long-established provision of bursaries, and just how unique this is to our school’s ethos.
In addition, the Head of Development and Alumnae Relations will lead the JAGS Alumnae Association through the stewardship of our extensive alumnae network, leading a dynamic programme of events and engagement with these important stakeholders.
We offer:
• The opportunity to join our outstanding school where public examination results consistently place JAGS amongst the leading schools in the UK
• A community of considerate, creative and compassionate students and staff
• A highly diverse and inclusive school community, committed to our bursary provision
• An inspiring and enthusiastic team of colleagues across the teaching and support staff
• Excellent facilities, including the latest resources to support learning
• A diverse benefits package including:
- Competitive salary
- Support Staff Pension scheme with 10% employer contributions
- Enhanced sickness, maternity and paternity pay
- Free onsite parking and bicycle storage
- Free gym membership with discounted family rates
- Employee Assistance Programme
- Free lunches, teas and coffee all year round
- Free access to the Dulwich Picture Gallery
- School fee discount
- Cycle to work scheme
- Cycle hire scheme
- Interest-free computer loans
- Interest-free transport season ticket loans
With its distinctive heritage as the oldest independent girls’ school in London, James Allen’s Girls’ School provides a forward-thinking and contemporary education for over 1200 girls aged 4 to 18. Located in the London borough of Southwark, JAGS has a diverse school community and is committed to inclusion in the workplace.
Our school aims, both in and out of the classroom, are clear:
- To celebrate our diverse and inclusive community
- To champion social awareness and sustainability
- To empower courage, creativity and compassion in each student
- To inspire aspirational and authentic lifelong learners and leaders
- To nurture respectful, resilient and kind individuals
If this matches your vision, then this is the perfect opportunity for you.
How to apply:
We recognise that celebrating the full diversity of staff and students has a positive impact on all and invite applications from candidates from a broad range of backgrounds. To enable us to make any reasonable adjustments, please let us know when you submit your application whether you have any special requirements.
If you are interested in joining us, please complete the online application form via MyNewTerm. CVs and covering letters sent via email will not be accepted.
Closing Date: Midday on Monday 8 June 2026
Interview Date: Week commencing Monday 8 June 2026
Interviews may be held at any stage after applications are received. Interested candidates are advised to apply as soon as possible. We reserve the right to close this vacancy earlier than the specified deadline, if a suitable candidate is found.
JAGS is committed to the safeguarding and welfare of children and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers, the Disclosure and Barring Service, and overseas police and regulatory authorities where relevant.
The client requests no contact from agencies or media sales.
Main duties
Special Events:
- Supporting the co-ordination and delivery of our special events programme.
- Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications.
- Source ‘money can’t buy’ silent auctions items and raffle prizes and act as the main point of contact with the auction company.
- Support with ticket and tables sales for all special events.
- Deliver high quality supporter care and exemplary stewardship to special event guests.
- Work closely with the Marketing and Communications team to produce event materials including event programmes.
- Ownership of planning and delivery of our Christmas Carol Service with the support of the Head of Supporter Engagement.
- Support the Philanthropy Officer with the organisation of our annual cultivation event.
- Support the Head of Supporter Engagement to identify opportunities for income growth from special events with a view to developing a new Special event within the portfolio to attract new supporters/audiences.
- Support with stewardship and delivery of our signature challenge event.
- Monitor special events within the sector, looking for emerging trends and sharing insights with the wider team.
- Support the Challenge Event Manager as needed
- Ability to work evenings and provide on-the-day event support.
- Maintain efficient data and administrative processes for special events, including
- income tracking and guestlist management on the database.
- Be an ambassador at events, supporting the delivery of The Passage’s vision and ensuring that the charity’s profile and reputation are enhanced.
- Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events.
Budgets and Finance:
- Support the Head of Supporter Engagement in tracking and recording income and expenditure for events and ensuring they are delivered within agreed budgets.
Special Events:
- Assist with other team projects as needed, working together to deliver a high-quality portfolio of community projects and activities.
- Support and attend fundraising events as required.
- Adhere to the highest standards of community fundraising best practice as set out in the Fundraising Regulator Fundraising Code of Practice and ensure that all activities comply fully with the relevant Data Protection obligations and any other legislation.
General responsibilities
- In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, and attend training events, conferences and other functions, as necessary.
- To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.
- Undertake any other duties that may be required which are commensurate with the role.
Desired experience
This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement, please address criteria E1 to E11 and K1 to K7 demonstrating your understanding and knowledge and give evidence of your experience and abilities.
- E1 - Experience of supporting or delivering special events.
- E2 - Experience of recruiting new fundraisers and providing excellent stewardship.
- E3 - Creative thinker with the ability to take the lead, initiative and problem solve
- E4 - Experience of managing external suppliers.
- E5 - Understanding of how to use insight, data and market trends to identify opportunities and make recommendations.
- E6 - Experience of tracking income and expenditure targets.
- E7 - Strong interpersonal skills with the ability to liaise with people at all levels, over the telephone, email and face-to-face.
- E8 - A track record of generating and building strong, lasting relationships with supporters.
- E9 - Competent in the use of online databases such as Salesforce.
- E10 - Competent in the use of mailing platforms e.g. Dot Digital and design sites e.g. Canva
- E11 - Working in the charity sector.
Desired knowledge
- K1 - Special events, fundraising and trends.
- K2 - Ability to work under pressure, keeping calm and thinking clearly.
- K3 - Digital fundraising and online fundraising platforms.
- K4 - Excellent organisation & time management skills.
- K5 - Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently.
- K6 - GDPR and all relevant fundraising regulations.
- K7 - Shared passion for the work and values of The Passage.
The client requests no contact from agencies or media sales.
The Head of Programming will set the creative direction for CST’s conference and events portfolio, shaping ideas, themes and experiences that resonate with school trust leaders. This role is responsible for turning complex issues — in education, public service and wider society — into compelling, well-crafted programmes that feel distinctive, relevant and worth attending.
The Head of Programming combines strategic oversight with hands-on creative leadership: curating speakers, designing formats and building narratives that challenge thinking and spark new connections. The role will lead and develop CST’s conference producers, building a high performing team with the capability to design and deliver consistently strong programmes that are intellectually sharp, well-paced and grounded in what the sector needs now to deliver the best outcomes for children.
Key responsibilities
• Set the overall programming strategy for CST’s conference portfolio, aligned with organisational priorities and audience needs
• Lead the development of conference themes, narratives and session architecture
• Ensure programmes are coherent, purposeful and drive engagement and learning
• Ensure programmes are completed to time and budget
• Design and test innovative formats that build engagement and connection
• Keep abreast of event trends in the wider sector to ensure that CST’s offer continues to be compelling and unique
Speaker curation and content development
• Identify, secure and brief high-calibre speakers from across education and related sectors
• Collaborate closely with CST’s Professional Community Chairs and CST’s system, commercial and charity partners to design insightful and enjoyable conference experiences for delegates
• Shape session content with speakers to ensure relevance, clarity and practical value for CST’s audiences
• Ensure diversity of perspectives, backgrounds and voices across programmes
Audience insight and quality assurance
• Maintain a clear understanding of the current challenges facing school trusts and audience needs
• Use insight from members, partners and previous events to inform programme design
• Set and uphold quality standards for all conference content and delivery
• Evaluate programme effectiveness and use insights for continuous improvement.
Cross team collaboration
• Work closely with colleagues in events, marketing, partnerships and policy to ensure that programmes are deliverable, well communicated and commercially successful
• Align conference content with CST’s wider community and professional development offers
• Support sponsorship and partnership conversations by shaping compelling programme opportunities
Leadership and delivery
• Lead the end-to-end programming process from concept to delivery
• Manage timelines, decision points and speaker processes to ensure that programmes are delivered on schedule and effectively marketed
• Provide on the day support for speakers, ensuring smooth delivery and strong audience experience.
The client requests no contact from agencies or media sales.
We are seeking an experienced and motivated Head of Adult Learning, Skills and Employment to join our Senior Management Team and lead one of our core service areas.
This is an exciting opportunity to oversee a wide-ranging, community-based service that supports local residents to develop skills, confidence and pathways into employment. Bringing together our Community Education & Training provision and Employment & Careers services, the role is responsible for ensuring a cohesive offer that supports hundreds of individuals each year from community learning through to work.
A core element of our provision is the delivery of high-quality adult learning, including functional skills (English, maths and ICT), ESOL, community wellbeing, family learning, pathways to employment and selected vocational courses. Our services are shaped by both community need and funding priorities and continue to evolve in response to local demand and emerging opportunities.
Employment support also forms an integral part of our wider offer, both through embedded progression support within Adult Education provision and through separately funded programmes for priority groups, including younger jobseekers (18–24) and older residents (50+). This requires a flexible and responsive approach to programme development, partnership working and service delivery.
Our current provision is primarily funded through Lambeth Adult Learning and the Greater London Authority, with a combined annual budget of approximately £750,000 per year. A significant focus of the role will be overseeing the successful delivery of these contracts and services, ensuring high-quality provision, strong performance and meaningful progression outcomes for residents.
We are looking for someone who brings:
- Experience in managing complex community-based programmes, including adult learning and/or employment support
- A proven track record of leading teams and delivering against funded contracts
- Strong organisational and project management skills
- Excellent communication and partnership-building skills
- A strategic but practical approach, with the ability to balance delivery with long-term service development
- A commitment to improving outcomes for local residents
Why join High Trees?
At High Trees, our staff are at the heart of everything we do. We are a supportive and collaborative organisation where people are encouraged to grow, develop and contribute to the wider direction of our work. Our benefits include a generous annual leave allowance, pension contributions, and access to employee support.
This role offers the opportunity to shape a key service area at an exciting point of development, working alongside a committed team to deliver meaningful outcomes for local residents. You will play a central role in strengthening pathways into employment and ensuring our services continue to respond to the needs of the community.
Due to the nature of our services and the importance of community-based delivery, this role is primarily office based and will suit someone who is passionate about working within community settings and building strong relationships with residents, partners and colleagues. While we are committed to supporting flexibility where possible, the majority of the role will be delivered in person across our services and community venues.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Join LawWorks and play a leading role in expanding access to justice for small and medium-sized not-for-profit organisations across England and Wales.
This is an exciting opportunity to shape and lead LawWorks’ flagship pro bono brokerage programme, connecting charities and community organisations with vital legal support they might otherwise struggle to access. Through this work, you will help strengthen the impact and resilience of the not-for-profit sector by enabling organisations to navigate legal challenges with confidence.
As Head of Not-For-Profits, you will drive the strategic development, growth and delivery of the programme, while building strong relationships across the third sector, with LawWorks member firms, in-house legal teams, and key stakeholders. You will also play an important leadership role within the wider organisation as a member of the LawWorks management team.
This role combines strategic leadership, stakeholder engagement and programme delivery, making it ideal for someone passionate about access to justice, partnership-building and the power of pro bono as part of the broader legal support ecosystem.
The client requests no contact from agencies or media sales.
Hours: 35 hours per week
Salary: £49,747
We also offer:
- 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
- Benefits platform with discounts on retail, dining and days out
- Salary sacrifice schemes for gym, bicycles and nursery/childcare
- Access to a free Employee Assistance Scheme to support you inside and outside of work
- Enhanced maternity, paternity and adoption pay and leave schemes
Location: Head Office (Victoria) and occasional site travel typically 1-2 days per week, remaining from home
Flexible working: Hybrid working is available in this position. Flexible working requests are available from day one including the opportunity to work compressed hours. We would also consider applications from part time applicants working 4 days per week.
Role & Responsibilities
Looking for a role where you can help shape the future of nature recovery in London?
Ready to help deliver ambitious projects that restore habitats, support communities and inspire the next generation of nature recovery leaders?
We’re looking for a Head of Strategic Projects to join London Wildlife Trust’s Nature Recovery team. Reporting to the Director of Nature Recovery, you’ll lead a team delivering a diverse portfolio of strategic projects spanning woodland and waterways restoration, ecological monitoring and youth skills development. You’ll oversee established projects, support the development of new nature recovery initiatives, and help strengthen and monitor the impact of our work.
You will:
- Lead and support a multidisciplinary team delivering practical, innovative and ambitious nature recovery work across London
- Oversee delivery and development of the Keeping it Wild traineeship, helping young people build skills and pathways into nature recovery careers
- Shape new projects and partnerships that support the Trust’s long-term ambitions for nature
- Support ecological monitoring and evidence-led approaches that strengthen the impact of our work
- Build collaborative relationships with communities, funders and partners to deliver projects with lasting impact for wildlife and people
Our ideal Head of Strategic Projects
We’re looking for someone with strong programme leadership and partnership skills, significant experience of managing complex projects and teams, and a passion for helping people and nature thrive together.
(Please see job description for full person specification)
Closing Date: 10th June 2026 at 9.30am
Interviews: Are scheduled to take place on 24th and 25th June and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.
Does this sound like you? We’d love to hear from you!
Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.
REF-228 718
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Supporter Care Manager to join our Fundraising team.
Title: Supporter Care Manager
Salary: £39,000 - 42,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
We are looking for a Supporter Care Manager to join our Supporter Experience team within the Fundraising division.
This is a key role responsible for leading the day-to-day delivery of supporter care, ensuring a high-quality, responsive and empathetic service across all supporter touchpoints. You will manage a small, dedicated team of Supporter Care Officers, overseeing enquiry handling, income processing and data management, while maintaining strong operational standards and compliance.
As the first point of contact for many of our supporters, the team plays a vital role in shaping supporter perceptions and enabling effective fundraising. You will work closely with colleagues across fundraising, engagement, technology and finance to ensure a seamless supporter experience and support the delivery of campaigns and activities.
You will also use supporter insight and feedback to drive continuous improvement and contribute to wider Supporter Experience initiatives and transformational projects, helping to embed more consistent and supporter-centric ways of working across the organisation.
We are looking for someone who brings:
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Experience managing a customer service or supporter care team
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Strong operational and organisational skills, with attention to detail
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Experience using CRM systems and managing supporter data
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Confidence handling complex enquiries and escalations
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Excellent communication and relationship-building skills
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A proactive approach to improving processes and services
What’s in it for you?
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A competitive salary
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27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
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A stimulating work environment full of opportunities to learn and develop
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Life Assurance of four times annual salary
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Travel season ticket loan, Cycle to work Scheme
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And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached or hyperlinked here on our careers page, and you can read more about what to expect on the Our recruitment process page.
Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London-only (a minimum of three days in our South London Centre per week)
1st stage interviews: 01/06 and 02/06
2nd stage interviews: 09/06
At The King's Trust, every relationship we build helps young people across the UK turn potential into opportunity. As a Senior Head of Collective Philanthropy, based in London, you will lead one of our most influential fundraising portfolios, shaping high-value collective giving that fuels life-changing programmes. You will oversee flagship initiatives, Women Supporting Women and the Enterprise Fellowship, working at the heart of a charity that blends entrepreneurial drive with deep social impact.
This is a senior leadership role with real scope. You will inspire and empower a specialist team to deliver multi-million-pound income, stewarding six and seven-figure gifts while developing new networks of committed supporters. Working closely with senior volunteers, trustees, ambassadors and colleagues across the Trust, you will create compelling philanthropic opportunities that reflect both donor ambition and the realities facing young people today. Strategic thinking, disciplined financial management and first-class relationship-building sit at the centre of your work.
Joining The King's Trust means joining an organisation defined by optimism, integrity and belief in young people. From our South London Centre, you will play a visible role during a landmark period for the charity, helping shape the future of collective philanthropy while modelling inclusive, values-led leadership. This is a rare opportunity to combine senior fundraising expertise with a clear social mission and lasting national impact.
What happens next?
Please submit a CV and a Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Senior Head of Collective Philanthropy?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Senior Head of Collective Philanthropy!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Type: Permanent, Full-time, 35 hours per week
Location: Old Street, London - Hybrid working two days a week in office with the remaining 3 days from home.
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two year, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.
At the forefront of this effort is MAP’s UK Programmes Team – shaping public narratives, protecting and strengthening MAP’s reputation, and ensuring that the voices of our colleagues and the Palestinian communities we serve are heard worldwide.
About the role
MAP is looking for a professional institutional funding manager with vast experience in securing bilateral and multilateral grant and a track record of achieving income targets. As the Head of Institutional Funding, you will play a crucial role in leading the development and execution of MAP's institutional funding strategy. Your responsibilities will include establishing and nurturing relationships with key institutional donors such as UN agencies, FCDO, SIDA, and Irish Aid, as well as crafting compelling project proposals and ensuring compliance with all contractual and reporting requirements.
Abou you
You will have extensive experience in securing grants from institutional donors, particularly in emergency response, relief, and rehabilitation projects. You will demonstrate a track record of success in developing institutional donor funding strategies and managing funded projects, along with excellent communication and relationship-building skills. Most importantly, you should share MAP's deep commitment to making a positive impact in the lives of Palestinians.
In return, MAP offers a competitive salary and benefits package, providing the opportunity to lead impactful projects and initiatives within a collaborative and supportive work environment. Join us in our mission to support Palestinian communities in need.
How to Apply
Please submit your CV and Supporting Statement of 1 A4 page on our career page before the deadline of 8:00 am GMT 26 May 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
About Medical Aid for Palestinians
Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future.
MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.
Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Marketing Manager, Supporter and Youth to join our Engagement team.
Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.
Interviews are expected to take place w/c 25th May.
Title: Marketing Manager, Supporter and Youth
Salary: £39,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
This role sits within the Marketing team and supports the Senior Marketing Manager in delivering audience-centred marketing to increase visibility, inspire action and nurture a growing, engaged and loyal community.
You will lead the day-to-day marketing approach for supporter and youth audiences, developing and optimising end-to-end audience journeys and delivering integrated, insight-led campaigns. This includes campaign planning, overseeing creative development, conducting audience and competitor research, executing multi-channel activity, and evaluating performance to inform continuous improvement.
Working closely with the wider Marketing team and Communications, you will provide strategic marketing support planning and advice to the Fundraising and Register Development teams to build brand awareness, drive consideration and strengthen long-term engagement. You will build impactful relationships across the organisation, managing stakeholders effectively and ensuring shared objectives and alignment on priorities.
You will have proven experience in delivering brand-led marketing campaigns, alongside strong stakeholder management skills. You will also work closely with external brand, media and creative agencies where needed, supporting the development and delivery of campaigns aligned with organisational aims.
The role is part of the wider Engagement division (which includes Communications and Register Development).
What’s in it for you?
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A competitive salary
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27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
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A stimulating work environment full of opportunities to learn and develop
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Life Assurance of four times annual salary
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Travel season ticket loan, Cycle to work Scheme
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And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached to this advert, or hyperlinked here on our careers page advert, and you can read more about what to expect on the Our recruitment process page.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Are you someone who can build trusted relationships across sectors, develop sustainable income, and turn strategic opportunities into meaningful impact?
Are you looking for a part-time, senior role where you can shape organisational direction, grow partnerships, and deliver programmes with national and international reach?
The Design in Mental Health Network (DiMHN) is a UK-based charity dedicated to improving mental health outcomes through better design. We are seeking a strategic and entrepreneurial Head of Partnerships & Programmes to play a central role in our next phase of growth.
In this role, success will mean building high-value partnerships, growing sustainable income, and delivering programmes that expand DiMHN’s impact and influence.
WHAT YOU'LL BE DOING
Reporting to the Chief Executive, you will:
- Drive sustainable income through a mix of commercial partnerships, membership growth, and charitable funding
- Develop and lead strategic and commercial partnerships, from opportunity through to delivery
- Lead the design, delivery, and evaluation of programmes across our core areas of work
- Grow and engage a diverse membership across commercial and health sector stakeholders
- Embed strong monitoring, evaluation, and reporting to demonstrate impact and inform decision-making
WHO WE'RE LOOKING FOR
We are looking for a strategic, relationship-driven leader who can translate opportunity into impact, income, and influence.
Knowledge and experience
You will bring:
- A strong track record of developing and securing income through partnerships, sponsorship, membership, and/or charitable funding
- Experience building and managing commercial or strategic partnerships, including identifying opportunities and maintaining long-term relationships
- Experience designing and delivering programmes involving multiple stakeholders, sectors, and/or geographies
- The ability to develop robust business cases, including assessing opportunities, risks, and resource requirements
- Experience growing and engaging professional networks, memberships, or cross-sector communities
- Confidence working in complex, multi-stakeholder environments
Knowledge of the mental health, healthcare, design, or built environment sectors is welcome, but not essential.
Personal attributes
You will be:
- Strategic and entrepreneurial, able to spot and develop opportunities
- Collaborative and relationship-led, with the ability to build trust across diverse stakeholders
- Impact-focused, motivated by delivering measurable outcomes
- Adaptable and resilient, comfortable working in a growing and evolving organisation
- Passionate about improving mental health outcomes and interested in how design can improve people’s lives
WHAT YOU'LL GET IN RETURN
As part of the team, you will benefit from:
- Annual leave - 28 days’ annual leave plus bank holidays (pro rata)
- Work from home – though in-person meetings with partners and members will be expected in order to build strong working relationships
- Flexible working - flexibility in how the 21 hours are worked across the week (to be agreed during offer discussions)
NEXT STEPS
Please see https://bit.ly/DIMHNPartnershipsProgrammes for our Candidate Pack, application instructions and details about the interview process.
The Design in Mental Health Network (DiMHN) is a charity dedicated to improving the design of mental health environments.
The client requests no contact from agencies or media sales.
£59,656 per annum (London based) or £54,887 per (non-London based) + excellent benefits
Remote or London based (must be able to attend the London office at least twice per month if remote working)
The Royal College of Speech and Language Therapists (RCSLT) is seeking a Head of Membership to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.
Who we are
The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
The Membership Team delivers an indispensable, personalised and insight‑driven experience. Our vision is for every therapist to feel supported, connected and valued through exceptional service. We empower members at all stages of their careers by linking them to the right resources and communities and supporting them through key transitions. We own and lead the Member Value Proposition (MVP) to ensure members feel they receive strong value for money, protecting the organisation’s core income stream.
Reporting to Director of Membership and Communications, the post holder has delegated authority for operational membership decision‑making, acting as the organisational steward of the Member Value Proposition and representing member needs across the organisation. The post holder is to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.
The role is also responsible for implementing a clear, insight‑informed membership plan that supports retention, value for money and the effective delivery of the organisation’s core membership fee income stream, ensuring high‑quality experiences and strong cross‑organisational alignment.
What we are looking for
We are looking for a strategic and collaborative Head of Membership who can lead and evolve our membership and engagement function. The successful candidate will bring a strong understanding of membership lifecycle management, value proposition development and insight-led decision-making, with the ability to translate data into clear priorities and improved member experiences. They will have proven experience leading teams and managing people in a fast-paced, changing environment and working cross-functionally to achieve organisational goals. Confidence in using and championing CRM systems as a core organisational asset is essential, alongside a solid understanding of data protection and GDPR.
The ideal candidate will be an effective communicator and influencer, able to present recommendations to senior leadership and build strong stakeholder relationships. They will be skilled in driving digital adoption, supporting teams through change and embedding continuous improvement approaches. A calm, structured and solutions-focused mindset is key, as is a commitment to a member-centred approach and high-quality service delivery, including oversight of complaints processes.
Please see the job description brochure with more information regarding the required experience and skillset needed for this role.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous Pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
Should you wish to discuss the role in strict confidence, or for more details about the role, please contact Lorna Lewis by email.
For more information and to apply, please visit our careers page via the apply button.
Closing date: 9.00am on Tuesday, 26 May 2026.
Interview date: w/c Monday, 8 June 2026 (in person in our London Bridge Office).
There will be a task that will be needed to be completed as part of the interview process.
Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.


