Head of supporter engagement jobs in Bermondsey, greater london

This role offers a unique opportunity to make this role your own and take the charity to the next level, with the full support of a dedicated, experienced team.

The successful candidate will ensure that the charity remains resilient and able to deliver on its commitment to grow and evolve to meet the needs of the people we serve.

The role is a mix of operational activity, day to day management and strategic thinking; with the continuous building and nurturing of external relationships with our NHS, public sector and not-for-profit stakeholders.

Working alongside a committed trustee board, skilled staff and volunteers, you will bring drive, experience and passion to the team. You’ll get terrific support from the outgoing postholder as needed, with the space to act and bring your own ideas to the forefront.

Context and Background

The NSPCC’s mission is to end cruelty to children by fighting for every childhood. To carry out its charitable work the NSPCC relies on the fundraising support of people across the UK for 90% of it’s income. Within fundraising our aim is to provide maximum resources for the NSPCC. We aim to provide the best possible supporter experience, building long-term relationships to create an experience which is different, better and more rewarding than that of supporting any other charity.

The Associate Head of Mass Participation Fundraising is a member of the Supporter Led Fundraising Leadership Team and the Philanthropy & Partnerships Department. The role contributes to the overall leadership and management of the team and department as well as implementing the fundraising plans and strategies for the Engagement & Fundraising Directorate.

Mass Participation Fundraising is an important component in the NSPCC’s Engagement and Fundraising strategy. The post holder will lead and develop a first-class team to develop our portfolio, engaging and deepening the relationship with participants into long-term supporters and optimising the fundraising income they generate.

A key element of the role is to provide leadership across a diverse team, which includes Third Party Events, DIY fundraising and Schools Fundraising. The role will work collaboratively across all departments to build the best possible supporter relationships to generate income and promote key organisational messages to external audiences.

Job purpose

To deliver effective fundraising activities from a mass participation portfolio of diverse products, events and opportunities. To manage relationships with suppliers and agencies, while providing leadership and management to fundraising staff within the Mass Participation Fundraising team. Continually refreshing, improving and growing the portfolio, facilitating increased income generation across all teams.

• To have accountability and responsibility for the budgetary performance of three core Mass Participation income generation streams (Third Party Events, DIY Fundraising, and Schools Fundraising)

• To form and deliver the strategy of acquisition, stewardship and retention of mass participants

• To identify synergies and best practice across similar operations within and beyond Engagement & Fundraising, applying principles of Supporter Centricity across participants and their connected supporters

• To take a lead role in working effectively with other teams and departments to maximise the recruitment of supporters and their fundraising to deliver income for children

• To lead, manage and develop the Mass Participation Fundraising team in line with our values and behaviours

Key relationships - Internal

• Reports to the Head of Supporter Led Fundraising

• A member of the Supporter Led Fundraising Leadership Team

• Line manages team leaders of Third Party Events, DIY Fundraising and Schools Fundraising teams and the Senior Marketing Officer

• Works closely with other teams within the Engagement & Fundraising Directorate operating nationally and locally to develop supporters, potential supporters and business projects

• Works closely with colleagues in other directorates to inform, support and manage fundraising activity and use relevant management information to maximise the impact of fundraising activities - such as Data, Tech and communications.

Key relationships - External

• Peers within the local and national fundraising sector

• Professionals/trade bodies/organisations that are the forefront of mass participation and supporter acquisition

• Marketing agencies and creative suppliers

Main duties and responsibilities

• To work with Head of Supporter Led Fundraising to develop ambitious strategies and business plans to optimise and grow income

• To guide and direct the implementation of agreed strategies including influencing the plans and activities across other fundraising audience streams

• To develop, deliver and be accountable for teams' annual budgets through monitoring, managing and reforecasting financial performance, ensuring that contingency plans are in place as required

• To guide and direct efficient acquisition strategies across Third Party Events, DIY Fundraising and Schools Fundraising and ensure all supporters are onboarded to the organisation appropriately, supporting retention.

• To seek and commission insight of sector-wide fundraising opportunities through a range of markets and/or supporter groups, to inform the team strategies

• To be accountable for the management of agency relationships and core suppliers that are key to the delivery of income growth and supporter satisfaction

• Within the Supporter Centricity framework, promote and prioritise lead sharing across fundraising, ensuring supporters follow the best supporter journey, establishing Mass Participation as a core route for new supporter acquisition

• To work with other functions, such as Children's Services, Technology and Communications to optimise compelling propositions, messaging within effectively delivered supporter journeys

• To foster an innovative culture within the team to generate increased income though incremental changes in pre-existing products or new product development.

• To recruit, train, develop and manage staff in line with NSPCC policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development

• To participate in Engagement & Fundraising or cross-directorate projects as required

Responsibilities for all Staff within the Income Generation Directorate

• A commitment to safeguard and promote the welfare of children, young people and adults at risk.

• To be responsible for updating databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up-to-date and accurate.

• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC's development of fundraising activities.

• To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news and also ensuring that the fundraising teams do likewise.

Person specification

1. Experience of leadership to successfully drive income growth from event participation, DIY or schools fundraising either in the commercial or charity sector

2. Skilled in strategic planning and development to find new ways to drive growth in an established market

3. Strong written and verbal communication skills to effectively share complex information, propositions and business cases

4. Substantial experience of budgetary management and financial planning

5. Understanding of acquisition marketing strategies and integrated marketing planning approach.

6. Leadership and management experience of a diverse and geographically dispersed team to deliver results, with a commitment to Equality, Diversity and Inclusion

7. An ability to influence, empower, support and develop those who work with and for them

8. Experience in managing strategic relationships with suppliers, such as creative agency providers including the management of SLA's and performance measures, ensuring sustained high level of performance

9. Experience of presenting to and influencing senior stakeholders and external audiences

10. Willingness to work flexibly to changing deadlines and demands and the ability to travel to support the delivery of our event portfolio.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

The Difference is seeking a Director of Engagement and School Partnerships to grow our traded relationships with schools and sector partners, and build the systems and team to deepen impact at scale.

This senior role ensures partnerships, delivery and learning work as one coherent cycle from first contact to long-term partnership.

Key Responsibilities

• Grow traded relationships : build and convert a pipeline of trusts and LAs into our programmes
• Build a sequenced pipeline :turn engagements from press and events into a journey towards deeper work
• Design the partner journey :map and improve from first contact through onboarding and renewal
• Develop CRM and systems :track relationships and income with discipline
• Org-wide leadership :senior ambassador and leadership team member

About The Difference Every day, 5,500 children are suspended from England's schools, doubling their NEET likelihood by 24. The Difference tackles this through whole school inclusion  training leaders, researching what works and turning insights into policy. Our vision: lost learning falling nationally by 2030.

About You: Essential

• Shared values and commitment to the children most affected by lost learning
• Credibility with schools, trusts and local authorities
• Experience designing end-to-end partner journeys
• Hitting income targets while staying honest about quality
• Knowledge of school improvement or inclusion to work with programme experts
• Building routines that help a team deliver consistently
• CRM or pipeline experience to drive decisions
• Managing relationships :expectations, risks and progression
• Strategic judgement :balancing delivery against long-term value
• Managing people and building a culture of clarity, care and accountability
• Critical friend in a senior team

Desired

• Background in partnerships, engagement, account management or business development
• Experience scaling a programme while protecting quality
• Experience building business cases for school-sector audiences
• Experience designing renewal or progression models
• Experience with schools, trusts, LAs or education charities
• Insight into children affected by exclusion, poverty or SEN

Please see the attached Job Description for full details. We are committed to building a diverse team and encourage applications from under-represented groups. All applications assessed with names and protected characteristics redacted.

About Future Frontiers

Household income is still one of the strongest predictors of a young person’s future opportunities and earning potential in the UK. Future Frontiers exists to help level the playing field. We equip under-resourced young people with the knowledge, skills, confidence and connections they need to broaden their horizons and take positive steps towards their futures. 

In partnership with schools and businesses across Greater London, we deliver programmes of personalised careers coaching, skills development and exposure to professional role models for young people from low-income families. This year, we are supporting around 2,500 young people through our programmes. You can find out more about our work and impact in the Annual Impact Report on our website. 

The role

We are seeking a dynamic Director of Income & Engagement to join our senior leadership team. This pivotal role is responsible for developing and implementing robust income generation strategies to diversify and grow our voluntary and traded income streams. 

The ideal candidate will have a proven track record in sales and/or fundraising, building strategic partnerships and driving innovation in income generation. As a key leader in our organisation, you will be responsible for a team of c.10 people, and work collaboratively across the charity to enable us to grow sustainably and ensure that we have the support to reach and impact more young people

Key responsibilities

Leadership and Strategy:

• Lead, inspire, and develop a high-performing income generation team of 10 people, including two direct reports (Head of Partnerships and Head of Philanthropy)
• Develop and execute a comprehensive income generation strategy and plans that align with the charity’s mission and goals
• Oversee all income generation and stakeholder engagement activities, maximising the growth potential and visibility of Future Frontiers to deliver impact
• As a member of the Senior Leadership Team and wider leadership team, contribute to discussions and decisions around Future Frontiers’ performance and plans for the future
• Play a key role in the development and delivery of charity-wide initiatives and embedding an inclusive and enabling culture

Partnerships and Business Development:

• Lead the team to identify, establish, and nurture strategic partnerships with businesses, foundations, and other organisations
• Motivate and enable the Partnerships team to develop new business, retain existing partners and meet stretching sales targets
• Develop and grow high value partnerships through attending meetings, sharing impact and exploring wider opportunities for collaboration 

Fundraising and Product Development:

• Equip and empower the team to develop compelling grant applications, fundraising campaigns and events to attract new supporters and further engage existing ones
• Collaborate and innovate across the organisation to develop new products and services that align with the charity’s mission, generate income and support diversification
• Stay abreast of trends, opportunities and challenges in education, employment and the charity sector, enabling Future Frontiers to plan ahead, embrace opportunities and mitigate for emerging risks 
• Marketing and Communications:
• Lead collaborative efforts across Future Frontiers to develop marketing and communications plans and content that align with the charity’s objectives
• Act as an ambassador for Future Frontiers, championing our work and impact with supporters, stakeholders, prospects and the wider public
• Enhance the charity’s reputation through effective brand management, ensuring consistent branding and messaging across all channels

Performance and Accountability

• Prepare and manage the Income & Engagement budget, ensuring effective allocation of resources and working closely with the Finance & Operations team to accurately account for income and expenditure
• Take overall responsibility for achieving income targets and developing sustainable, diversified income streams that support the charity’s long term growth 
• Monitor and report on income performance, providing regular updates to colleagues, the CEO and Board of Trustees
• Oversee the production of the Annual Impact Report and Annual Report & Accounts 
• Ensure compliance with relevant legislation, regulations and best practice

About you

Knowledge and experience:

• Proven experience in developing and delivering successful income generation strategies (Essential)
• Demonstrated success in growing income through diverse streams, including one or more of fundraising, sales, partnerships, philanthropy and product development (Essential)
• Experience of leading successful sales and/or fundraising teams (Essential)
• Experience in the social mobility, education, or charity sectors (Desirable)
• Knowledge of relevant fundraising regulations and best practices (Desirable)

Skills, competencies and personal qualities:

• Passion for Future Frontiers’ mission and a strong commitment to improving opportunities for under-resourced young people
• Strong leadership skills, with the ability to inspire and motivate others
• Excellent interpersonal and communication skills; able to build and maintain relationships, negotiate with and influence  a wide range of stakeholders
• Strategic thinking, analytical and problem-solving skills
• Proven commercial and financial acumen
• Commitment to and consistent demonstration of our values - outlined on our website here

What we can offer you

• Annual leave of 27 days plus bank holidays, pro-rated for part time employees and increasing with length of service
• Enhanced leave and pay packages exceeding statutory requirements
• Pension scheme with employer contributions starting at 3%, increasing with length of service 
• Flexible working arrangements, including regular home working, up to two weeks working abroad annually, and flexibility around core hours
• Opportunity to apply for an extended career break (following 3+ years’ service)
• A supportive and inclusive workplace, with dedicated wellbeing initiatives and mental health support through our Wellbeing and Inclusion Group and mental health first aiders
• Employee Assistance Programme including 24/7 GP access
• Annual personal training and development budget of £300
• Cycle-to-work scheme access and season ticket loans
• Access to discounts and savings through Tickets for Good and Charity Worker Discounts

Equity, diversity and inclusion 

Here at Future Frontiers we are dedicated to equity, diversity and inclusion (EDI) in everything we do. The principles of EDI underpin our mission and we treat all employees, partners, volunteers and young people as individuals. We are proud to foster an open, inclusive and supportive culture where everyone feels respected, valued and able to thrive.  We champion diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, religion and socio-economic background. We recognise that people face different barriers to opportunity and are committed to creating a workplace where everyone has the chance to succeed. 

We encourage applications from people of all backgrounds . If you would like to talk to us about working at Future Frontiers in advance of your application, particularly regarding diversity, we strongly encourage you to contact us via email and we will arrange a call. We are committed to making reasonable adjustments throughout our recruitment process and employment where needed. As an organisation dedicated to improving social mobility, we are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to the young people we support.

How to apply

• To apply, please complete the application form on CharityJob, upload your CV and add a supporting statement. We recommend that you draft your supporting statement in a separate document first, and then copy and paste it into the form. Your supporting statement should be no more than 1,000 words, and should cover:
  • Why you want to work at Future Frontiers. What is it about our charity that excites you? 
  • How you meet the essential knowledge and experience criteria given in the job description

• Deadline: Wednesday 22 July, 5pm
• Initial online interviews will be held during the week commencing 3 August
• Final interviews are expected to be held on at our office in London Bridge on Wednesday 12 or Thursday 13 August

The successful candidate will be required to undergo a full ‘safer recruitment’ checking process, including an enhanced DBS check and reference checks.

Location: The role is national, managing teams in Northern Ireland, Wales and across England. You will need to be able to work at one of our BookTrust offices in London, Leeds, Belfast or Cardiff for an average of 8 days per month whilst some of these collaboration days may be worked in partner locations, at events or stakeholder meetings in any part of the country. The position will require regular travel to BookTrust office bases and to visit and engage as needed.

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

This is a new role within the organisation and the postholder will be responsible for defining aspects of the role, building relationships and processes that will enhance our ways of working as part of wider organisational processes. 

You will be an excellent communicator who manages up effectively and who is comfortable working across a matrixed managed team. You will work closely with the Director of Partnerships in building relationships, systems and processes that support our delivery across regions and countries as well as working closely with key role holders such as but not confined to the Head of Partnerships Development, and Head of Programme for Vulnerable Children.

The Head of Partnerships Delivery will lead and coordinate our early years scaled programme delivery as well as ensuring activities to support delivery and development of our vulnerable children’s work are catered or within team processes and relationship building with strategic and local stakeholders.

This work spans the organisation – and will have a close working relationships with key stakeholders in operations on aspects of the work as well as to research and impact, design and innovation, growth planning, communications, profile-raising and income generation – and requires strong collaborative working to draw on skills and capacity in all these areas. 

To apply, please complete the application along with a copy of your CV.

Want to join us? To find out more about who we are please go to our website. 

We actively encourage applications from underrepresented groups and welcome candidates from all backgrounds and communities. 

Please note that this advert may close early should we receive a high volume of suitable applications. 

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website). 

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

The Head of Change leads the development, coordination and delivery of the Foundation’s strategic change portfolio. Reporting to the Director of Transformation, this role provides expert direction on organisational change initiatives, ensures alignment with strategic priorities, and builds a culture where transformation is understood, embraced and delivered confidently across the organisation. 

The Head of Change acts as the Foundation’s change leader, helping to shape strategy, establishing structures for high-quality programme delivery, and ensuring teams are ready and supported through change. This includes oversight of the Change team, taking a lead on cross-Foundation change initiatives, and ensuring all strategic programmes are governed effectively. 
This role is cross-organisational, working closely with the Chief People & Transformation Officer on the operating model, the Chief Financial Officer and the Director of Transformation on planning and delivery. 

This role delivers a transformational, organisation-wide approach to change, grounded in best practice, and provides a high-quality, consistent programme delivery through a strengthened PMO capability. The Head of Change delivers improved organisational staff readiness and staff confidence during periods of change, and produces clear, measurable outcomes across the Foundation’s strategic transformation priorities. This role also helps to foster a culture that embraces innovation, adaptability, and continuous improvement. 

Key Responsibilities 

Strategic Change Leadership

• Define, lead and manage the organisation-wide strategic change programme, ensuring alignment with the Foundation’s mission and long-term goals.
• Develop the strategic change governance forum, providing oversight, challenge and direction.
• Work with the Executive Team, senior stakeholders, and programme leads to ensure clarity of change objectives and secure stakeholder buy-in.
• Working with the Chief Financial Officer, oversee organisational planning, delivery and monitoring of key KPIs.
• Foster a culture of change readiness, adaptability, and continuous improvement, ensuring clear alignment with the Foundation’s overarching decision-making framework. 

Programme & Portfolio Management 

• Oversee a portfolio of high-profile strategic projects, ensuring consistent delivery standards and measurable outcomes.
• Lead and mature the Foundation’s project framework to support governance, reporting, assurance and delivery quality.
• Ensure that the organisation has the necessary resources – people, technology and budget – to implement change initiatives without creating bottlenecks or overwhelming Business As Usual operations.
• Monitor progress and evaluate the impact of change initiatives, adjusting the approach to achieve outcomes. 

Leadership & People

• Manage and mentor the Change team, building a high-performing group of change specialists.
• Cultivate collaboration across teams, ensuring consistent approaches to change management and project delivery. 

Stakeholder Engagement & Communication 

• Partner with senior stakeholders to build alignment, engagement and ownership across change programmes.
• Lead delivery of change communications and engagement plans, ensuring clarity, consistency and accessibility.
• Act as a trusted advisor to senior leaders, offering challenge, insight and strategic guidance. 

Change Management Practice

• Conduct enterprise-level change impact and readiness assessments.
• Design and implement training, coaching and resources for leaders and teams undergoing change. Ensure change methodologies, tools, and frameworks are embedded and consistently applied.
• Support the Chief People & Transformation Officer with organisational design activities, including target operating model development and capability mapping. 

Financial & Risk Management 

• Manage project and programme budgets effectively.
• Identify risks, interdependencies and issues across the change portfolio and develop mitigation plans. Ensure compliance with relevant regulatory, governance and audit requirements. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills Knowledge and Expertise

Skills, abilities, and attributes:

• Self-starter who is adaptable, works with integrity and exhibits the Foundation’s core values.
• Committed to the principle of continuous improvement, with careful attention to detail and due process.
• Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
• Good interpersonal skills and able to effectively liaise with both internal and external communities.
• Exceptional communication and stakeholder management skills.
• Strong leadership skills with the ability to motivate, inspire, challenge and influence. 
• Excellent analytical skills with the ability to translate complex concepts into actionable plans.
• Financial acumen and experience managing significant budgets.
• Comfortable operating in fast-paced, ambiguous and highly collaborative environments. 
• Strong influencing skills with senior stakeholders, including C-suite and Board-level relationships.

Knowledge, experience, and qualifications: 

• Experience in delivering large-scale transformation within complex organisations (charity, private, public sector, healthcare or equivalent).
• Exposure to digital transformation, innovation programmes or organisation design.
• Proven track record leading enterprise-wide change and readiness programmes.
• Demonstrable experience building and leading PMO functions.
• Experience managing multidisciplinary teams and driving cultural and behavioural change.
• Experience operating within matrixed, multi-disciplinary or multi-site environments.
• Proficient, with recognised successes, in working with industry best practice project and change methodologies (e.g. Agile, PRINCE2, PMP, Prosci/ADKAR, CCMP). 

Benefits

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

The Data, Evaluation and Learning team enables Impact on Urban Health to embed learning at the heart of its work, ensuring evidence is used to drive impact in Lambeth and Southwark and to advance our understanding of urban health. 

The Head of Learning leads Impact on Urban Health’s approach to turning evidence into organisational insight, learning and influence. The role is responsible for building the systems, practices and products that help us synthesise what we are learning from programmes, innovation, place-based work, evaluation, research, lived experience and external evidence, and use that learning to shape strategy, funding, delivery and external influence. Working closely with the Head of Data and Evaluation, the role ensures evidence is not only generated to a high standard, but actively interpreted, shared and applied. In doing so, the role contributes to Impact on Urban Health’s reputation as a credible and trusted voice on urban health and health equity. 

This role will provide senior leadership for how IoUH learns from its work, makes sense of evidence, and turns insight into action. The postholder will be expected to bring structure, judgement and momentum to a developing function, helping the organisation move from generating evidence to using it consistently and well. 

The postholder will also provide expert input to other parts of the Foundation where relevant.

Job Responsibilities 

Impact on Urban Health     

• Lead Impact on Urban Health’s approach to insight synthesis and sense-making, establishing clear processes for bringing together evaluation findings, programme learning, research, data, lived experience and external evidence to identify what we are learning, what it means, and how it should inform future decisions. 
• Lead the knowledge mobilisation approach for DEL (process of sharing and embedding evidence and learning creating true learning and change), working with teams across IoUH to turn priority evidence and learning into accessible, useful and influential products for internal and external audiences, including external evidence resources on what works to improve urban health. 
• Work with the Head of Data and Evaluation and wider DEL colleagues to maintain a joined-up evidence system, ensuring data, research and evaluation outputs are synthesised, interpreted and translated into learning that informs strategy, funding, delivery and influence. 
• Lead the learning approach for Innovation and cross-cutting work, ensuring test-and-learn activity generates useful insight, supports adaptation, and feeds into wider organisational learning, in partnership with the Director of Innovation. 
• Lead the development and improvement of IoUH’s internal learning and knowledge management systems. 
• Ensure learning from cross-programme, innovation and influencing activity is captured and used in ways that meet strategic objectives, build on what is already known, and support equitable and inclusive practice. 
• Set and uphold standards for how learning is captured, synthesised, shared and used, ensuring insight is clear, accessible, intellectually honest and connected to organisational priorities. 
• Implement the Data, Evidence and Learning strategy alongside other Heads in the team, championing a culture of reflection, learning and evidence-informed decision-making. 
• Maintain and develop personal expertise in urban health evidence, learning practice and knowledge mobilisation. 
• Line manage and develop the Evaluation and Learning Manager within the Learning function, ensuring their work supports cross-organisational learning, synthesis, knowledge mobilisation and practical use of evidence. 
• Provide thought leadership in urban health learning, evidence use and knowledge mobilisation, including blogs, briefings and speaking at events.
• Provide expert support to other parts of the Foundation where appropriate.   
• Deputise for the Director of Data, Evaluation and Learning where required.   
• Undertake other responsibilities appropriate to the role.   

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Person Specification

Skills, abilities, and attributes: 

• Strong facilitation and sense-making skills, with the ability to help teams interpret evidence and agree practical implications.
• Confidence working with ambiguity, complexity and incomplete evidence.
• Ability to influence senior colleagues and support constructive challenge in decision-making. 
• Ability to translate strategic priorities into practical steps. 
• Structured approach to task implementation and managing priorities. 
• Excellent written and verbal communication skills. 
• Collaborative team-player. 

Knowledge, experience, and qualifications: 

Essential 

• Significant experience leading organisational learning, evidence synthesis, knowledge mobilisation or evidence-use functions in a social sector, public health, research, policy or charity context.
• Experience turning complex evidence from multiple sources into clear, useful insight for strategy, funding, delivery or influence.
• Experience designing and embedding learning processes that help teams reflect, adapt and make better decisions.
• Strong understanding of evaluation, research and evidence methods, with enough technical confidence to assess quality, limitations and implications.
• Experience developing learning products, insight outputs, evidence briefings or knowledge resources for different audiences.
• Ability to assess and adapt evidence approaches to different contexts, intervention types and organisational needs. 
• Experience influencing senior stakeholders through evidence, facilitation and clear strategic sense-making.
• Experience managing complex cross-organisational work, including prioritising across multiple demands.
• Experience of line management, supporting performance, development, and delivery.   

Desirable 

• Knowledge of urban health, health inequalities, or the social determinants of health.   
• Understanding of systems change and/or place-based approaches to health 
• Extensive experience leading social research and evaluation in a social sector context.   
• Experience of commissioning and managing external research, evaluation, or evidence and insight delivery partners.   
• Expertise in developing inclusive evaluation designs in a test and learn and innovative context. 
• Experience of influencing policy and practice through evidence, and evaluation of influencing work.   
• Evidence of thought leadership in learning, evidence use, knowledge mobilisation, research or evaluation, such as publications, presentations or sector engagement. 
• Experience of successful partnership working with a range of external organisations, whether in an advisory capacity, in a funding relationship, and/or with joint delivery responsibilities. 
• Experience of working in a community, charity or social enterprise context with an understanding of the barriers that are commonly experienced in implementing learning practices and how to overcome them 

Benefits: 

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

About the role

The Institut français du Royaume-Uni is seeking a dynamic and strategic Head of Patrons’ Circle & Sponsorship Activation to lead the development of its patron engagement programmes and sponsorship (in-kind) activation strategy across the Institut’s major cultural events and flagship seasons.

This senior role has three core objectives:

• to grow and structure the Institut’s existing Patrons’ Circle;
• to create and launch a new Young Patrons Circle aimed at engaging a new generation of supporters;
• to design and deliver an in-kind sponsorship activation strategy across the Institut’s flagship cultural events and programmes.

The role combines community building, relationship management, experiential programming and sponsorship activation. It focuses on audience engagement, visibility and stakeholder experience rather than direct fundraising or financial sponsorship solicitation.

A key dimension of the role is the development of both:

• an in situ engagement programme at the Institut français;
• and a “Hors-les-murs” programme of exclusive events and experiences organised in partnership with leading cultural venues and institutions across London.

Working closely with the Head of Partnerships & Major Donors, the successful candidate will contribute to the Institut’s development strategy by creating meaningful experiences for patrons, sponsors and cultural stakeholders.

About the Patrons’ Circle

The Patrons’ Circle of the Institut français du Royaume-Uni is an active and committed community of individuals supporting the Institut’s mission through its Trust. Bringing together philanthropists, arts supporters and Francophile audiences, the Circle contributes to the development of the Institut’s cultural and educational programmes while fostering engagement with French culture in the UK.

Members benefit from privileged access to the Institut français and enjoy a curated programme of exclusive events and cultural experiences throughout the year, both at the Institut and through a “hors les murs” programme developed in partnership with leading cultural venues across London.

Key responsibilities

Patrons’ Circle & Young Patrons development

• Design and implement a development strategy for the Patrons’ Circle focused on engagement, retention and community growth
• Conceive, create and launch the Institut français du Royaume-Uni’s Young Patrons Circle, defining its positioning, audience, engagement model and value proposition
• Develop a recruitment and engagement strategy targeting younger audiences and emerging supporters
• Build and nurture a strong community through tailored engagement and personalised experiences
• Oversee the full patron journey, including onboarding, stewardship and retention
• Develop targeted communications and engagement campaigns (newsletters, invitations, tailored outreach)
• Structure and evolve benefits and membership offers for Patrons and Young Patrons
• Develop exclusive cultural experiences and networking opportunities for patrons and trustees

In-kind sponsorship activation & event partnerships

• Develop in-kind partnerships and collaborative sponsorship opportunities for major events including the French Film Festival UK, Night of Ideas and other high-profile programmes
• Identify and engage brands, cultural partners and lifestyle organisations aligned with the Institut’s values, audiences and events
• Develop creative non-financial partnership propositions focused on visibility, hospitality, audience engagement and cultural experiences
• Ensure meaningful and high-quality sponsor integration into events through experiences, visibility and tailored activations
• Coordinate sponsor activations in collaboration with programming, communications and production teams
• Build and maintain long-term relationships with sponsors and institutional partners
• Coordinate delivery and follow-up of partnership benefits and sponsor visibility

Events & experiences

• Curate, in coordination with the Institute cultural teams, selected moments from the Institut français’ existing programme for Patrons’ privileged access, including post-event encounters with artists and production teams
• Lead the conception and delivery of the “Hors-les-murs” programme, developed in close collaboration with cultural teams and hosted across partner venues in London
• Collaborate closely with programming, communications and production teams
• Ensure excellence in event delivery and premium stakeholder experience

Administration & coordination

• Prepare administrative committees and Board meetings in close collaboration with the Head of Partnerships & Major Donors
• Draft meeting minutes and coordinate follow-up actions
• Oversee administrative management of the Patrons’ Circle
• Coordinate agreements, partnerships and sponsor deliverables
• Ensure logistical and administrative follow-up for events and activations

Strategic contribution

• Propose innovative formats and initiatives to enhance patron and sponsor engagement
• Contribute to the Institut’s visibility and audience engagement strategy through cultural partnerships and experiences
• Monitor and evaluate engagement outcomes and partnership impact
• Benchmark best practices in patron engagement, sponsorship activation and cultural partnerships

Profile

• Minimum 5 years’ experience in partnerships, sponsorship activation, audience engagement, cultural programming or related fields
• Proven experience in developing and managing high-level relationships and stakeholder communities
• Experience in event partnerships, experiential engagement or brand activation
• Strong strategic thinking with the ability to design and implement audience and engagement initiatives
• Excellent organisational and project management skills
• Outstanding interpersonal and communication abilities
• Fluent English and French (written and spoken) essential
• Proactive and entrepreneurial mindset with strong initiative
• Strong interest in arts, culture and international environments

Conditions & benefits

• One-year renewable contract: 37.5 hours per week, Monday to Friday
• Gross monthly salary: £3,292
• 32 days of paid leave + public holidays
• travel allowance provided
• Possibility of joining a supplementary pension fund and health insurance subject to conditions
• Place of work: Institut Français du Royaume-Uni, 23 Cromwell road, London SW7 2EL
• Only applications from candidates who are already eligible to work in the United Kingdom will be considered.
• Start Date: as soon as possible

For 50 years, SportsAid has been backing the next generation of athletes.

But we're only just getting started.

As we launch our new organisational strategy and celebrate our 50th anniversary, we're entering an exciting new chapter—one that will see us grow our impact, strengthen lifelong relationships with athletes and supporters, and build one of the UK's most engaged sporting communities.

We're looking for an ambitious and experienced fundraising leader to help make that happen.

Our Vision

From potential to personal best – whatever your story.

We want a future where talented athletes can pursue their ambitions, whatever their background, circumstances or income.

A future where talent is not lost because life gets in the way, and where support comes early, consistently and without conditions.

Our Mission

SportsAid exists to champion and support the next generation of athletes to fulfil their potential in sport and in life.

We invest early. We back ambition. We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief—particularly at the moments when staying in sport becomes hardest.

For five decades, we have stood alongside athletes when success was uncertain and outcomes were unknown. Today, our ambition goes further.

We believe talent is everywhere, but opportunity is not. That's why we're strengthening support for athletes and families, amplifying athlete voices, building lifelong communities of athletes and alumni, and working with partners to create a sporting system where potential—not background—shapes opportunity.

The Opportunity

This is far more than a community fundraising role.

You'll lead the development of SportsAid's Community Fundraising & Engagement programme at a pivotal moment in our history, helping shape the future of one of the UK's most respected sports charities.

Working closely with the Head of Fundraising and Communications and as part of an ambitious leadership team, you'll develop and deliver a bold community fundraising strategy, grow sustainable unrestricted income and create outstanding supporter experiences that inspire people to back the next generation.

You'll also provide strategic leadership for our growing alumni engagement programme, ensuring former SportsAid athletes remain connected through mentoring, advocacy, storytelling, volunteering and fundraising.

Whether it's launching new fundraising products, growing challenge events, building partnerships with schools, clubs and communities, or developing innovative supporter journeys, you'll have the freedom to build something with lasting impact.

About You

You're someone who enjoys creating as much as delivering.

You combine strategic thinking with a practical, hands-on approach and know that exceptional fundraising is built on exceptional relationships.

You may currently be leading community fundraising, supporter engagement or individual giving within a charity and be looking for the opportunity to shape a programme with genuine national potential.

You'll bring:

· Significant experience developing successful community fundraising or supporter engagement programmes.

· A track record of growing sustainable income and building long-term supporter relationships.

· Experience leading people, developing strategy and delivering results.

· Strong commercial awareness and an entrepreneurial mindset.

· Excellent relationship-building, influencing and communication skills.

· A passion for creating outstanding supporter experiences.

Most importantly, you'll be excited by the opportunity to build, innovate and help shape the future of SportsAid.

Why Join SportsAid?

There has never been a more exciting time to join us.

As we celebrate our 50th anniversary, we're investing in ambitious plans to expand our fundraising, strengthen lifelong relationships with athletes and supporters, and increase our impact across the UK.

You'll join an ambitious, collaborative and values-led organisation with an engaged Board, a supportive leadership team and colleagues who genuinely care about our mission.

We offer:

· Salary of £50,000–£55,000 (pro rata if 0.8 FTE)

· Home-based or hybrid working

· Flexible working arrangements

· Private healthcare

· Pension contribution

· Cycle to Work Scheme

· Season ticket loan

· 25 days' annual leave plus Bank Holidays, increasing with service

· Excellent opportunities for professional development

We are looking for a Supporter Engagement Manager to drive growth in the Individual Giving programme through a mix of acquisition and retention campaigns.

This is a hybrid role with 3 days a week in the North London office. The team can consider 4 or 5 days a week.

The Charity
A warm and collaborative hospice, with offices are in an incredible new purpose built building in a beautiful nature reserve. The team are on site with patients and community they support and it is a warm, collaborative space. The team of 40 raise £4.7m.

The Role
With support from the Head of Supporter Engagement and the Supporter Engagement Officer, you would develop and deliver the annual Individual Giving programme including acquisition and retention activities.

Manage the Door-to-Door Supporter recruitment campaign and the external F2F agency relationship.

Take responsibility for growing the Lotteries programme through a rolling programme of promotions to existing and potential Supporters.

Lead on digital campaigns to recruit and retain new supporters.

With support, produce annual Individual Giving budgets and monitor performance against agreed targets on a rolling basis.

Line manage the Supporter Engagement Officer, who oversees primarily challenge events activities.

The Candidate
Demonstrable experience of successfully managing Individual Giving and Supporter stewardship programmes and budgets.

Demonstrable experience of developing and delivering digital campaigns.

Experience of developing supporter segmentation strategies and working with a CRM.

*Please note applications are being reviewed on a rolling basis.*

The hospice offer fantastic benefits including:
12 weeks full pay, followed by 1 4 weeks half pay. Paternity leave 3 weeks full pay (statutory qualifying & length of service applies). Additionally, paid leave for miscarriage 5 days for the individual or 2 days for a partner.
Salary sacrifice scheme offering the opportunity to purchase a bike and accessories.
Employees with caring responsibilities entitled to 2 days paid carers leave, to support a dependant.
Free local parking, and discounted lunches.
Each employee receives suitable training and development opportunities.
Life Assurance (Death in Service).
Blue Light card offering discounts at various popular brands and stores.
Up to 6% matched pension.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Communications and Engagement Officer

Location: Hybrid/remote working (at least 2 days per week based in our Central London office, however we want to get the best from you, so we are open to discussion).

Contract: Permanent, 35hrs p/week.

Peace Direct does not currently hold a sponsorship license and therefore if you do not have the right to work in the UK, we cannot accept your application.

Who we are 
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

The Role 
We are looking for a Communications and Engagement Officer to join our busy Fundraising & Communications team. You will play a key role in growing and engaging Peace Direct's audiences to take action for local peacebuilders. You will coordinate and deliver content across email, web and social media channels that increases supporter engagement, conversions and unrestricted income. You will support wider organisational communications including working directly with our partners to collect content, championing ethical, decolonised and values-led communications. You will also provide administrative support to the whole team, contributing to Peace Direct’s visibility, impact and fundraising success.

About You: To join us, some of the skills you will need are:  

• Strong organisational skills with experience providing administrative support in a busy team environment.
• Ability to manage competing priorities and build effective relationships with colleagues, supporters, and stakeholders.
• Confident using new systems and following established processes.
• Excellent writing, editing, and digital content management skills.
• Experience using data and analytics to improve performance and engagement.
• Commitment to inclusive, ethical communications and responsible storytelling.

If you are a highly organised communicator with strong digital content skills and a passion for social change, we’d love to hear from you. Apply today and help amplify the voices of peacebuilders around the world.

This permanent position is based in our small, friendly central London office, working alongside a highly committed and diverse team.

Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.  

How to Apply
Please submit your CV and a cover letter detailing relevant experience and what excites you most about working in our Fundraising and Communications team via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.

Using AI in your application
At Peace Direct, we understand how useful AI can be in supporting engaging and effective communications. However, we prefer that AI is not relied on in job applications. We are excited to read your unique insights and experiences, which AI often removes. Please ensure your application reflects your own voice and how your ambition aligns with our mission.

We also offer candidates the choice of submitting a video clip, i.e. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.

For the video cover letter, the following should guide your speaking points. Switch the camera off and state the following:

• Your name;
• The job you are applying for;
• Describe your overall skills and abilities (as they relate to the post being advertised);
• A brief description of your work experience (in relation to the post being advertised);
• What makes you qualified for the new position;
• Any additional details that help introduce yourself

You should choose either a written cover letter or a video cover letter, but we request that you please do NOT submit both.

Closing deadline for CV and cover letter is 11:30pm on Sunday 26th July.  

Shortlisted candidates will be asked to complete the following before their interview:

• A short supplementary information form
• A task put together by the Digital Fundraising & Engagement Manager and Communications & Engagement Manager

First stage interviews will be held ideally in-person on 6th and 10th August. Second stage interviews will be held on 13th August.

Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).

We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.

Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter

Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.  

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.

This is a brand-new opportunity to set and lead the vison for delivering an outstanding, insight-led and supporter focused experience. As Head of Supporter Experience, you will lead and shape significant change in how supporters engage, feel and connect with our work at the Motor Neurone Disease (MND) Association. At a transformative time for the MND Association, you will define and deliver the strategy that brings joined-up and sustainable supporter journeys to life and lead a team delivering excellence in supporter care.

You will bring strong experience in supporter or customer experience, a sharp analytical mindset and the ability to lead change at pace. As Head of Supporter Experience, you will turn insight into action, set clear direction and work collaboratively across teams to build journeys that are personalised, consistent and meaningful. Your work will directly influence supporter loyalty, growth, action and long-term income.

As the Head of Supporter Experience, you will ensure every interaction reflects our values and the impact our supporters make.

Key Responsibilities 

• Set and lead the vision for supporter experience across all touchpoints
• Champion supporter-first decision making across the MND Association
• Design and optimise end-to-end supporter journeys, including Supporter Care
• Establish clear experience standards for welcome, nurture and reactivation journeys
• Use insight, data and CRM to deliver personalised, multi-channel engagement
• Develop performance frameworks covering satisfaction, retention and loyalty
• Ensure compliance with data protection and sector standards
• Work across teams to deliver a consistent, joined-up supporter experience
• Lead and develop a team focused on supporter care and experience

About You 

• Significant experience in supporter or customer experience, fundraising or relationship management
• Proven delivery of experience strategies that improve engagement and retention
• Strong analytical skills, using insight to drive decisions
• Experience working with CRM systems and data-led approaches
• Knowledge of GDPR and data protection principles
• Experience leading teams and driving change
• Strong communication and influencing skills
• Experience designing and delivering supporter journeys end-to-end
• Experience embedding test-and-learn approaches

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

Hybrid Working Expectations: 1 day per week London office attendance and a minimum of 1 day per month requirement to attend the Northampton office.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 
• Hybrid working 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

Location: The role is national, managing teams in Northern Ireland, Wales and across England. You will need to be able to work at one of our BookTrust offices in London, Leeds, Belfast or Cardiff for an average of 8 days per month whilst some of these collaboration days may be worked in partner locations, at events or stakeholder meetings in any part of the country. The position will require regular travel to BookTrust office bases and to visit and engage as needed.

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

This is a new role within the organisation and the new role holder will have a chance to shape and build the role over time.  You will be a strong leader with great people skills -experience of working with and leading teams working in geographically dispersed locations is advantageous. 

You will have a clear experience the public sector landscape with a track record of relationships building, and an understanding of the local government policy landscape. With a collaborative approach to working across interconnecting complex work areas, you will be comfortable working within a matrix style of management for your won direct reports and those of other teams. 

You may have charity or statutory setting experience, and will have the ability to set out a strategic direction for partnerships team members as well as being hands on in developing new relationships to support our work as well as being able to produce high quality written materials, analyse complex data and respond dynamically to a changing external landscape.

You will be an excellent communicator who manages up effectively and who is comfortable working across a matrixed managed team. You will have the ability to work closely with the Director of Partnerships in building relationships, and developing and delivering on strategies that support impact in our early years programmes by guiding the work of our partnerships team.  You will be working closely with key role holders such as but not confined to the Head of Partnerships Delivery, and Head of Programme for Vulnerable Children.

The Head of Partnerships Development will ensure increasingly effective pathways to families by setting out ways of working that ensure delivery teams can access these routes, influence decision makers and develop and build the right relationships for greatest impact. Along with the Director of partnerships the role holder will aim to both influence and respond to central, local and regional policy initiatives in the sector to support BookTrust’s mission to get all children reading, especially those from low income and vulnerable family backgrounds.
The role holder will ensure internal stakeholders are briefed on the local government landscape and that risks and opportunities are clearly articulated.

This work spans the organisation – from within our partnerships team to our research and impact, communications and external affairs, design and innovation, growth planning, communications, profile-raising and income generation – and requires strong collaborative working to draw on skills and capacity in all these areas. 

The role will work internally and externally to ensure the right inputs to ensure success for our scaled programmes, supporting everything from design to upskilling our team and relationship building across the local government and regional and country landscape.

To apply, please complete the application along with a copy of your CV.

Want to join us? To find out more about who we are please go to our website. 

We actively encourage applications from underrepresented groups and welcome candidates from all backgrounds and communities,

Please note that this advert may close early should we receive a high volume of suitable applications. 

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details are available on our website).

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

The Data, Evaluation and Learning team enables Impact on Urban Health to embed learning at the heart of its work, ensuring evidence is used to drive impact in Lambeth and Southwark and to advance understanding of urban health.
The Head of Data & Evaluation leads Impact on Urban Health’s approach to data, research, and evaluation, ensuring high-quality, equitable evidence informs what we fund, how we work, and how we understand impact. The role leads a specialist team, sets standards, and oversees the organisation’s core evidence base, helping ensure Impact on Urban Health is a credible and trusted source of insight on urban health.
The postholder will also provide expert input to other parts of the Foundation where relevant.

Key responsibilities:

• Lead on ensuring data and evaluation are embedded across our work, developing and overseeing the cycle from data and evidence inputs through to analysis and evaluation insights that inform decisions.
• Set the strategic direction for a programme of mixed-methods research, data analysis, and evaluation – that builds on existing evidence, helps us understand needs and impact, and that is equitable and proportionate.
• Design and oversee data and evaluation plans that generate insight for internal decision-making and external influencing, working with senior leaders across Impact on Urban Health.
• Lead Impact on Urban Health’s approach to evaluation, embedding evaluation and learning into delivery alongside programme and partner teams, and shaping how the organisation understands impact across complex and place-based work.
• Oversee the development of priority quantitative and qualitative research and data outputs, articulating Impact on Urban Health’s perspective on the state of urban health locally and beyond.
• Set and uphold standards for data and evaluation, defining expectations for how funded work is evaluated, reported, and used, and ensuring intellectual honesty about the strength and limits of evidence.
• Work closely with the Head of Learning and internal stakeholders to ensure evidence informs organisational priorities and investment decisions.
• Oversee the commissioning and delivery of priority research and evaluation, ensuring projects are tightly scoped, proportionate, and aligned with strategic decisions.
• Lead strategic partnerships, health outcomes analysis, and evidence triangulation, ensuring data, research, evaluation, and lived experience are brought together to understand progress on health equity.
• Implement the Data, Evidence & Learning strategy alongside other Heads in the team.
• Maintain and develop personal expertise in urban health evidence.
• Line management and development support of Evaluation & Learning Manager post(s) and the Data & Research Manager.
• Develop and oversee plans to deliver data, research and evaluation objectives.
• Provide thought leadership in urban health evidence, including (e.g.) blogs and speaking at events.
• Champion a culture of learning, reflection and evidence-informed decision-making.
• Provide expert support to other parts of the Foundation where appropriate.
• Deputise for the Director of Data, Evaluation and Learning where required.
• Undertake other responsibilities appropriate to the role.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider 
tasks that are commensurate with the level of your role.

Skills, abilities, and attributes:

• Strong expertise in both quantitative and qualitative methods, including adapting approaches to different contexts.
• Strong stakeholder management skills, including working with senior internal leaders and external partners.
• Excellent written and verbal communication skills, with the ability to communicate complex findings clearly and persuasively to specialist and non-specialist audiences.
• Ability to balance strategic thinking with operational delivery
• Confidence in constructive challenge, including questioning assumptions and the status quo.
• Collaborative team-player and leader, able to work effectively across disciplines and functions.
• Strong commitment to responsible, ethical, and equitable data and evaluation practice.

Knowledge, experience, and qualifications:

• Extensive experience leading social research and evaluation in a social sector context (essential)
• Experience of turning complex evidence into clear, influential insights and recommendations (essential)
• Experience of accessing, assessing, and synthesising secondary research and evidence sources to inform strategy and decision-making (essential)
• Experience of leading processes using evidence to inform changes to strategy, funding, or intervention delivery (essential)
• Experience of influencing policy and practice through evidence, and evaluation of influencing work (essential)
• Experience of leading and managing complex projects, including planning, prioritisation, and delivery (essential)
• Experience of commissioning and managing external research, evaluation, or analysis partners (essential)
• Experience of line management, supporting performance, development, and delivery (essential)
• Knowledge of urban health, health inequalities, or the social determinants of health (desirable)
• High levels of quantitative data literacy, including experience of quantitative analysis, knowledge and use of public health datasets, and working knowledge of complex data visualisation using tools such as Tableau or similar (desirable)
• Understanding of systems change and/or place-based approaches to intervention and evaluation, e.g. collective impact approaches (desirable)
• Experience of community-based or participatory research approaches (desirable)
• Evidence of thought leadership in data or evidence, such as publications, presentations, or sector engagement (desirable)

Benefits: 

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme