Head of supporter engagement jobs in Bermondsey, greater london

Duchenne UK works tirelessly to challenge barriers, deliver practical solutions, and speed up progress for families affected by Duchenne muscular dystrophy (DMD). The charity collaborate with leading researchers, clinicians, industry and charity partners to deliver hope and measurable progress for people living with DMD in the UK.

Founded by two mothers whose sons were diagnosed with DMD, the charity has raised more than £34 million to accelerate research, improve care and help transform outcomes for families affected by this life-limiting condition.

As the charity enters a new phase of growth, it is investing in the structures, stewardship and fundraising expertise needed to build on that success while preserving the entrepreneurial spirit and close community connections that have made it so successful.

A newly created role, the Head of Relationship Fundraising will lead a diverse portfolio spanning Family & Friends fundraising, community fundraising, mid-value and major donor relationships, charity partnerships and corporate fundraising opportunities. Reporting to the Director of Income Generation, you will inherit an established portfolio of supporters and partners while identifying new opportunities for growth across the Duchenne community and beyond.

A key focus will be Duchenne UK’s Family & Friends Funds programme, a nationwide network of more than 50 family-led funds. You will combine ambitious income generation with exceptional supporter care, building trusted relationships with families, supporters, partners and donors whose connection to DMD is often deeply personal.

Working closely with the Director of Income Generation, CEO and co-founder Emily Reuben OBE, co-founder Alex Johnson OBE, and wider senior leadership team, you will play a pivotal role in shaping the future direction of relationship fundraising and helping to build a more strategic and sustainable fundraising programme for the years ahead.

As Head of Relationship Fundraising, you will:

• Lead delivery of Duchenne UK’s relationship fundraising strategy, driving sustainable income growth across multiple income streams
• Develop and grow Family & Friends fundraising, community fundraising, mid-value, major donor, partnership and corporate fundraising opportunities
• Build and steward a pipeline of supporters and prospects, developing meaningful long-term relationships
• Develop the Family & Friends Funds programme, ensuring excellent and compassionate supporter experiences
• Develop supporter journeys, stewardship plans and relationship management processes that increase engagement and retention
• Strengthen fundraising systems, processes and ways of working to support future growth
• Operationally lead relationships with charity partners and key stakeholders
• Monitor fundraising performance, pipeline activity and KPIs
• Line manage the Community & Events Fundraiser and help shape the wider fundraising function’s future direction, structure and growth

Essential skills and experience:

• Significant experience in relationship fundraising, with a track record of delivering sustainable income growth
• Experience managing complex supporter or donor relationships in emotionally sensitive or values-led environments
• Experience working with high-value supporters or philanthropy audiences
• Experience developing community, peer-to-peer, high-value or partnership fundraising relationships
• Demonstrable success in achieving income targets and building fundraising pipelines
• Strong relationship management and influencing skills, with the ability to engage a wide range of stakeholders
• Experience developing supporter journeys and stewardship approaches that improve engagement and retention
• Strong financial awareness, including pipeline management and forecasting
• Excellent communication skills and experience using CRM systems effectively
• Exceptional emotional intelligence, empathy and a commitment to outstanding supporter care
• A proactive, entrepreneurial and solutions-focused approach

Desirable:

• Experience within a health, medical research or disability-related charity
• Experience of diagnosis-led, in-memory or bereavement-related fundraising
• Knowledge of fundraising regulation, GDPR and Gift Aid
• Experience using Salesforce

Employee benefits

• 25 days annual leave plus bank holidays (pro rata)
• Summer Fridays – half days on Fridays in July and August (pro rata)
• Team wellness day and team away day
• Employee Assistance Programme and wellbeing support

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

Job Purpose

You will provide leadership for MAG’s global advocacy and influencing work, ensuring engagement with political, institutional, and sector stakeholders is focused, coordinated, and aligned with organisational priorities.

The Head of Advocacy will lead the development and delivery of MAG’s advocacy strategy across key geographies and fora, including national governments, multilateral institutions, and sector networks. The role ensures that MAG’s policy positions are translated into clear and targeted influencing approaches, and that advocacy activity supports organisational objectives.

Working closely with the Director of Policy and Strategic Partnerships, the Head of Policy, and colleagues across MAG, the role strengthens MAG’s external influence and ensures a coordinated approach across teams and regions.

 Advocacy Leadership and Strategy

• Lead the development and delivery of MAG’s global advocacy strategy, aligned with organisational priorities and policy positions
• Identify priority targets, geographies, and influencing opportunities across national, regional, and multilateral contexts
• Provide strategic advice to senior leadership on advocacy opportunities, risks, and positioning

External Engagement and Representation

• Represent MAG at senior level with governments, multilateral institutions, and sector networks
• Build and maintain relationships with key decision-makers and advocacy peers across priority geographies
• Lead MAG’s engagement in relevant advocacy fora, including parliamentary, multilateral, and sector spaces
• Support senior MAG staff to engage effectively with advocacy targets

Delivery of Advocacy and Influencing

• Oversee the design and delivery of advocacy initiatives that support MAG’s objectives
• Ensure the development of high-quality advocacy materials, including briefings and messaging
• Ensure advocacy activity is coordinated across MAG and aligned with organisational priorities

Advocacy Management and Internal Coherence

• Provide leadership and line management to the Advocacy Manager and wider advocacy function
• Conduct appraisal meetings in line with MAG policy, agreeing and reviewing progress towards individual targets on a regular basis.
• Ensure clear planning and prioritisation of advocacy activities
• Strengthen internal understanding of advocacy priorities and approaches
• Ensure consistency of messaging across advocacy, policy, communications, and programme engagement
• Sector Engagement and Positioning
• Build and maintain relationships with advocacy peers and coalitions across the humanitarian and disarmament sectors
• Influence sector advocacy agendas in line with MAG’s priorities and expertise

Management

• Contribute to PSP planning and organisational strategy
• Support business planning and programme development
• Manage resources in line with agreed priorities
• Provide updates to the Director of Policy and Strategic Partnerships
• Deputise as required

Requirements

Essential Experience

• Significant experience in advocacy, influencing, or external engagement in humanitarian, development, or related sectors
• Experience engaging with political stakeholders, including governments and/or multilateral institutions
• Experience developing and delivering advocacy strategies or influencing initiatives
• Experience producing high-quality advocacy materials and briefings
• Experience working collaboratively across teams and with external partners

Essential Skills and Knowledge

• Strong understanding of political and influencing processes across relevant geographies and institutions
• Understanding of humanitarian, disarmament, or related policy environments
• Excellent written and verbal communication skills
• Strong relationship management and influencing skills
• Ability to identify and respond to emerging opportunities in dynamic political contexts

Essential Aptitude

• Ability to represent MAG with credibility and authority
• Strategic thinking and sound judgement
• Collaborative and solutions-focused approach
• Ability to work with autonomy and prioritise effectively
• Commitment to MAG’s mission and values

Desirable

• Experience engaging in multilateral fora (UN, CCM, APMBC, CCW, ATT, UNPoA)
• Experience working across multiple geographic advocacy contexts
• Experience managing or developing a team
• Additional languages

Benefits

Remuneration

The starting salary will be £56,220, based on a 37.5 hour working week. MAG has a system of incremental pay increases, up to a limit, based on length of service in the role. Further information will be provided to the successful candidate.

Closing Date: 12.00 (GMT) - 18th June 2026

To apply please visit our website via the link.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential 25 days Annual Leave.

Join an ambitious charity working with some of the UK’s biggest brands to help create a future without food allergy.

This is a rare opportunity for an ambitious and commercially minded partnerships leader to join a fast-paced, high-profile team at a pivotal moment of growth — leading exciting national partnerships, developing a passionate team and helping shape the future of Natasha's Foundation.

Founded following the high-profile and tragic death of Natasha Ednan-Laperouse from a food allergic reaction at just 15 years old, our mission is deeply personal, urgent and driven by a determination to create lasting change.

Already partnering with leading retailers, food brands and major businesses across the UK, we are looking for an experienced, relationship-driven Head of Corporate Partnerships to help grow and strengthen our high-profile partnership portfolio.

This is far more than a traditional charity partnerships role. You will join a dynamic, ambitious and fast-paced team working closely with nationally recognised brands, senior stakeholders and influential partners to deliver meaningful collaborations that drive income, awareness, engagement and long-term impact.

At Natasha’s Foundation, we are passionate, forward-thinking and hugely ambitious about what we want to achieve. We are building a high-performing fundraising and partnerships team that combines purpose with pace, creativity and commercial thinking. We are looking for someone who thrives in an entrepreneurial environment, enjoys building genuine relationships and is excited by the opportunity to help shape the future of one of the UK’s most important and fast-growing health charities.

Reporting to the Director of Corporate Partnerships and Fundraising, the Head of Corporate Partnerships will lead and support the development of strategic partnerships, manage and inspire a growing team, and help unlock exciting new opportunities across corporate fundraising, brand partnerships, sponsorship, cause-related marketing and employee engagement.

You will be confident engaging with senior decision-makers, passionate about creating innovative partnerships and motivated by being part of a charity with a bold vision for a future without food allergy.

The role is primarily remote with regular travel to meetings, events and monthly team days in London. Our partnerships and stakeholder relationships span the UK, with many key corporate contacts based across London, the Midlands and the North, making this an excellent opportunity for candidates who enjoy building relationships nationally and working with leading brands across multiple sectors.

Main duties

Special Events: 

• Supporting the co-ordination and delivery of our special events programme. 
• Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications.
• Source ‘money can’t buy’ silent auctions items and raffle prizes and act as the main point of contact with the auction company.
• Support with ticket and tables sales for all special events.
• Deliver high quality supporter care and exemplary stewardship to special event guests.
• Work closely with the Marketing and Communications team to produce event materials including event programmes. 
• Ownership of planning and delivery of our Christmas Carol Service with the support of the Head of Supporter Engagement. 
• Support the Philanthropy Officer with the organisation of our annual cultivation event. 
• Support the Head of Supporter Engagement to identify opportunities for income growth from special events with a view to developing a new Special event within the portfolio to attract new supporters/audiences. 
• Support with stewardship and delivery of our signature challenge event.
• Monitor special events within the sector, looking for emerging trends and sharing insights with the wider team.
• Support the Challenge Event Manager as needed 
• Ability to work evenings and provide on-the-day event support.
• Maintain efficient data and administrative processes for special events, including 
• income tracking and guestlist management on the database. 
• Be an ambassador at events, supporting the delivery of The Passage’s vision and ensuring that the charity’s profile and reputation are enhanced. 
• Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events.

Budgets and Finance: 

• Support the Head of Supporter Engagement in tracking and recording income and expenditure for events and ensuring they are delivered within agreed budgets. 

Special Events: 

• Assist with other team projects as needed, working together to deliver a high-quality portfolio of community projects and activities. 
• Support and attend fundraising events as required. 
• Adhere to the highest standards of community fundraising best practice as set out in the Fundraising Regulator Fundraising Code of Practice and ensure that all activities comply fully with the relevant Data Protection obligations and any other legislation. 

General responsibilities

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 
• To participate in internal/external meetings as required, and attend training events, conferences and other functions, as necessary. 
• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 
• To ensure that all The Passage policies and procedures are being adhered to. 
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 
• To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.
• Undertake any other duties that may be required which are commensurate with the role. 

Desired experience

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement, please address criteria E1 to E11 and K1 to K7 demonstrating your understanding and knowledge and give evidence of your experience and abilities. 

• E1 - Experience of supporting or delivering special events. 
• E2 - Experience of recruiting new fundraisers and providing excellent stewardship. 
• E3 - Creative thinker with the ability to take the lead, initiative and problem solve 
• E4 - Experience of managing external suppliers. 
• E5 - Understanding of how to use insight, data and market trends to identify opportunities and make recommendations. 
• E6 - Experience of tracking income and expenditure targets. 
• E7 - Strong interpersonal skills with the ability to liaise with people at all levels, over the telephone, email and face-to-face. 
• E8 - A track record of generating and building strong, lasting relationships with supporters. 
• E9 - Competent in the use of online databases such as Salesforce. 
• E10 - Competent in the use of mailing platforms e.g. Dot Digital and design sites e.g.  Canva 
• E11 - Working in the charity sector. 

Desired knowledge

• K1 - Special events, fundraising and trends. 
• K2 - Ability to work under pressure, keeping calm and thinking clearly. 
• K3 - Digital fundraising and online fundraising platforms. 
• K4 - Excellent organisation & time management skills. 
• K5 - Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently. 
• K6 - GDPR and all relevant fundraising regulations. 
• K7 - Shared passion for the work and values of The Passage. 

About The Clink Charity

The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, reintegration, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.

Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.

What makes The Clink so unique is our post-release support and mentoring programme that reintegrates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships.

The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.

Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2025, across 239 events, The Clink fed 43,000 people.

More information can be found on our website and social media channels.

About The Role

Working pattern: Full time, 9am-5pm Monday-Friday, 3-4 days in the office, or on site at projects in prison or in the community.

Location: Our Head Office is in Herne Hill, SE24 London (7 min walk from Herne Hill station)

Our Head of Fundraising & Brand is a vital leadership role within The Clink Charity, responsible for securing the income, profile and partnerships needed to sustain and grow our life-changing work.

This is a broad and influential role, providing strategic leadership across fundraising, communications, marketing and brand. Working within our portfolio of prison and community-based projects, the postholder will help ensure that The Clink's impact is communicated in a compelling and consistent way to funders, supporters, partners and the wider public, while developing sustainable income streams to support our long-term ambitions.

Building on The Clink's strong reputation and proven impact, the Head of Fundraising & Brand will lead the development and delivery of a fundraising and communications strategy that extends beyond grants to encompass major donors, corporate partnerships, individual giving, events and other income opportunities. Through powerful storytelling, audience growth and brand development, they will increase awareness of our work, strengthen engagement with key stakeholders and create new opportunities for fundraising, partnerships and commercial income generation.

Working closely with the Chief Executive, Director of Finance & Resources and senior leadership team, the postholder will lead and develop a talented fundraising and marketing team, cultivate strategic relationships and identify new opportunities for growth and collaboration.

As The Clink continues to expand its reintegration, training and employment programmes, this role will play a central part in securing the resources needed to support that growth, strengthen our brand and increase engagement with our mission to reduce reoffending.

If you are a strategic and ambitious fundraising leader with a track record of generating income, building partnerships and inspiring teams, and are passionate about creating meaningful social change, we would love to hear from you.

A Little About You

You could be a great fit for our Head of Fundraising & Brand role if you are an ambitious and strategic leader with experience of developing fundraising strategies, growing income and building organisational profile. Perhaps you've led fundraising within a charity, developed successful partnerships, secured major grants, or overseen marketing and communications activity that has strengthened a brand, increased audience engagement and generated growth in income through fundraising, commercial activity or the sale of products and services.

You may have built your career in fundraising, communications, marketing or business development, but you'll have a strong understanding of how these disciplines work together to generate support, attract funding, grow audiences and drive sustainable income. You'll be comfortable developing strategy, building relationships and translating organisational impact into compelling stories that inspire funders, partners, customers and supporters.

We welcome applications from experienced professionals who are ready to lead a talented team, shape the future direction of fundraising and brand development at The Clink Charity, and play a key role in our continued growth. Most importantly, you'll be passionate about our mission and motivated by the opportunity to transform lives, reduce reoffending and create second chances

Key Responsibilities

Fundraising and Income Generation

· Develop and deliver a multi-stream fundraising strategy that supports The Clink Charity's growth and long-term sustainability.

· Use brand identity to drive sales.

· Lead income generation activity across trusts and foundations, corporate partnerships, individual giving, events and other fundraising streams.

· Use communications to create income from marketing of our commercial products and services e.g. bakery, restaurant, café, events.

· Build and manage a strong fundraising pipeline, identifying and securing new funding opportunities and strategic partnerships

· Monitor fundraising performance, ensuring targets are achieved and opportunities and risks are proactively managed.

Brand, Marketing and Communications

· Lead the development and delivery of a compelling brand and communications strategy.

· Ensure The Clink's impact, mission and outcomes are communicated effectively to supporters, funders, partners and the wider public.

· Oversee marketing campaigns, digital engagement and communications activity that strengthen the charity's profile and support income generation.

· Champion a consistent and impactful organisational brand across all channels.

Leadership and Team Development

· Lead, motivate and develop a high-performing fundraising, marketing and communications team.

· Create a culture of accountability, collaboration and continuous improvement.

· Support the development of fundraising and marketing capability across the wider organisation.

Strategic Leadership

· Contribute to the strategic direction and future development of The Clink Charity.

· Work closely with colleagues across operational and support functions to align fundraising and brand activity with organisational priorities.

· Represent the charity externally with funders, partners, supporters and other key stakeholders.

· Ensure compliance with fundraising regulations, best practice and organisational policies.

 Person Specification

Essential

· Significant experience in fundraising, income generation and fundraising strategy development.

· A proven track record of delivering sustainable income growth across multiple fundraising streams.

· Experience of developing and implementing successful fundraising plans, campaigns and income-generation initiatives.

· Experience of leading or overseeing brand, marketing and communications activity, including the development of organisational messaging and audience engagement strategies

· Strong understanding of how fundraising, brand, marketing and communications can work together to increase income, profile and supporter engagement.

· Experience of leading, motivating and developing high-performing teams.

· Excellent stakeholder engagement and relationship-building skills, with the ability to influence and inspire a wide range of audiences.

· Outstanding written and verbal communication skills, including the ability to develop compelling cases for support and communicate organisational impact effectively.

· Strong planning, organisational and project management skills.

· Experience of using data, insight and performance metrics to inform decision-making and drive improvement.

· A commitment to the mission, values and objectives of The Clink Charity.

Desirable

· Experience within the charity, social enterprise or not-for-profit sector

· Experience of working with senior leadership teams, trustees or boards.

· Experience of corporate partnership development, major donor fundraising or philanthropy.

· Experience of managing digital marketing, audience development or supporter engagement activity.

· Understanding of rehabilitation, employability, education or the criminal justice sector.

· Membership of a relevant professional body such as the Chartered Institute of Fundraising or the Chartered Institute of Marketing.

Personal Attributes

· Demonstrable belief in The Clink’s mission and passion for our work.

· High levels of self-awareness, humility and flexibility, as well as an open and collaborative leadership style.

· Personal integrity, kindness, warmth and sound judgement.

· Good communicator: orally and in writing.

· Proactive, adaptable and can use initiative and find solutions to problems.

· Positive, entrepreneurial, energising and adopts a “can do” mentality.

· Values driven and promotes inclusion, diversity, equity and accessibility (IDEA).

Reporting Lines & Management Expectations

You will report to our Director of Finance and Resources and will initially have two team members reporting to you.

General clink charity information

All staff are expected to:

· Comply with all current legislation

· Comply with all prison operational policies

· Comply with The Clink Staff Handbook

· Undertake such other duties within the scope of the post as may be requested by your Manager

Benefits:

28 days holiday plus bank holiday

Company pension scheme

Free meal on duty at Head Office or in the Restaurant

HOW TO APPLY

If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell (HR Consultant) via this job site.

Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Monday 22nd June, 9am.

In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.

Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Monday 22nd June 2026, 9am.

We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.

If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.

Appointment Process

Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.

Interview

If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.

Interview Outcome

If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.

We are partnering with a leading educational charity that believes every young person deserves access to high-quality education and career support, regardless of their background. 

Reporting directly to the Chief Executive, and as a member of the Senior Management Team, you will lead the organisation's fundraising strategy and team to secure significant, multi-year income from major donors, trusts and foundations and corporates. You’ll be responsible for expanding their funding base, deepening key relationships, and ensuring the organisation has the partnerships and resources to achieve its mission.

Fundraising has developed rapidly in recent years, with investment, board-level commitment and a growing team driving success. With strong foundations in place and a portfolio of high-value partnerships, there is an exciting opportunity to scale their strategic influence and deepen their impact.

We’re looking for a relationship-driven leader who will take an entrepreneurial approach to identifying opportunities for new funds and develop long-term, high-impact partnerships.

This is a mostly home-based role, with monthly team meetings and occasional overnight stays at the N.England headquarters, and fortnightly attendance at the London office. Travel costs covered.

As Head of Fundraising, you will:

• Lead on fundraising strategy with major donors, trusts and foundations and corporates, focusing on driving  new funder engagement and developing long-term, high-impact partnerships
• Secure high-value, multi-year funding partnerships with major donors, trusts and foundations and corporates, achieving six-figure and above income targets
• Manage, develop and inspire a team of five, fostering a proactive, collaborative, innovative and high-performing culture
• Build and maintain a strong, diversified pipeline of new and repeat funders aligned to organisational priorities and ethical fundraising principles
• Engage senior stakeholders including the CEO, Chair, Trustees and senior partners to unlock networks and open opportunities
• Work closely with programme and delivery teams to create compelling funding propositions and ensure excellent stewardship and impactful reporting
• Represent the organisation at senior-level networking events, conferences and sector forums, influencing decision-makers and strengthening brand positioning

Essential skills and experience:

• Success in securing and growing income from a range of sources, including HNWIs and trusts and foundations — delivering six-figure and multi-year partnerships
• Skilled relationship builder with experience developing and stewarding complex, multifaceted partnerships that deliver mutual value and long-term impact
• Strong managerial skills to empower teams and support their professional development and enjoyment in their role
• Strategic business developer with the ability to build and maintain a strong pipeline of funding opportunities, identifying, cultivating, and converting prospects to meet fundraising targets
• Entrepreneurial and proactive, with a strong sense of ownership and the confidence to identify, shape, and present compelling cases for support
• Collaborative and influential, experienced in working across matrix structures and with remote or cross-functional teams to achieve shared goals, ensuring alignment and effective delivery
• Highly skilled communicator, comfortable presenting to diverse audiences and tailoring messages to inspire and engage at all levels
• Strong networker, eager to represent the organisation at events and conferences, identifying new opportunities, and staying informed on market trends and developments in the philanthropic and corporate partnership landscape

Desirable, but not essential:

• An understanding and general knowledge of the education landscape in the UK
• Experience of establishing or maintaining a Fellowship programme

Employee benefits include:

• 30 days annual leave plus bank holidays
• Up to 15% employer pension contributions 
• Private health care via Benenden Health plus Healthcare Cash Plan and Dental Plan
• Annual salary review
• Electric Car Benefit Scheme

The Head of Communications, Campaigns and Awareness will be the driving force behind Neuroendocrine Cancer UK’s voice, visibility and influence. Leading our communications and engagement strategy, this role will shape how we connect with patients, supporters, healthcare professionals and the wider public - building powerful campaigns, growing awareness, and ensuring our message cuts through where it matters most.

At the heart of the organisation, you’ll bring energy, creativity and strategic direction to everything from national awareness activity to day-to-day storytelling. You’ll champion a clear, compelling narrative for NCUK, ensuring all communications are insight-led, mission-driven, and always centred around the experiences of patients and families affected by neuroendocrine cancer.

We’re looking for an ambitious, ideas-driven communications leader who thrives in a fast-moving environment and loves making things happen. A natural relationship-builder and confident self-starter, you’ll spot opportunities, inspire collaboration across teams, and turn complex messages into bold, engaging content and campaigns that deliver real impact.

This is a rare opportunity to shape the profile and future voice of a growing charity with big ambitions. One day you might be leading a major awareness campaign or securing media opportunities; the next, creating compelling digital content, supporting fundraising activity, or influencing strategic direction at senior level.

If you’re a creative thinker, a brilliant communicator, and someone who wants their work to genuinely change lives, we’d love to hear from you.

Application deadline: 12 noon on Monday 15th June 2026

Provisional interview date: 30th June and 1st July 2026

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

A rare opportunity to lead communications and brand for one of the UK’s leading education trusts.

As Head of Communications and Brand at the Harris Federation, you will shape and protect our public profile, leading strategic communications, marketing and media activity across a network of 55 academies.

Reporting to the CEO, you will act as a trusted adviser to senior leaders, driving brand consistency, overseeing high impact campaigns, and leading digital, PR and internal communications to support pupil recruitment, staff attraction and organisational growth. You will also build and lead a high performing MarComms function and manage external agency partnerships.

This is a pivotal leadership role where you’ll bring the Harris story to life - showcasing our impact, strengthening our reputation, and helping us navigate sector challenges with clarity and credibility.

If you are a senior communications leader with a strong track record in brand, digital and stakeholder engagement, and are passionate about making a difference to young people’s futures - we’d love to hear from you.

MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

Strategic Leadership & Executive Advisory

• Develop and lead the Federation’s external communications and brand strategy at the highest level, ensuring coherence across all academies and central services.
• Act as an adviser to the CEO and executive team on internal and external communications.

Brand Leadership

• Own and embed the Federation’s brand identity, values, and visual standards across all academies and external channels.
• Own and embed brand guidelines, tone of voice, and messaging across all channels to ensure consistency.

External Campaigns & Growth Marketing

• Create comprehensive marketing and communications strategies that align with the Federations aims and increase brand awareness.
• Own and develop high impact external campaigns to support pupil recruitment, reputation and trust building, staff recruitment (in collaboration with Talent Acquisition), and new academy expansions.

MarComms Directorate Leadership

• Build and lead a high performing Marketing & Communications Directorate.
• Set long-term capability requirements and lead workforce planning as the function scales.

For a full list of responsibilities, please download the Job Pack.

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• Degree in Marketing, Communications, Digital Media or related field.
• Professional Marketing qualification (CIM or equivalent)
• Evidence of CPD in digital marketing, SEO, or communications.
• Significant experience in marketing, communications, or digital strategy.
• Experience managing brand identity and external communications
• Experience in education, charity or public sector.
• Strong understanding of digital marketing, SEO, Analytics, and social media best practice.
• Excellent written and communication skills.
• Strong design awareness and understanding of visual identity.
• Proficiency with CMS platforms, social media tools, and analytics software.

For a full job specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?

Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative and responsive support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich.Local knowledge of Bromley and Greenwich areas would be an advantage.

You will be delivering practical and emotional support to enhance the lived experiences of children and families through one-to-one support and group work programmes.  The post requires working with families in person and online remote working.  The office base is in Community House, Bromley.

Please refer to the job description and person specification for further details.

This is an exciting opportunity for a Head of Development and Alumnae Relations to lead our Development and Alumnae Relations department. 

This post is the continuation of an exciting journey that has seen the Development and Alumnae Relations Department grow into a vibrant and extensive network of supporters. Your dynamic and creative approach will strengthen the school’s already outstanding commitment to bursary provision by growing successful fundraising, thereby ensuring that talented young students, whatever their financial background, have the opportunity to flourish in the life-changing education that JAGS offers. Our bursary provision is central to the school’s ethos, with around 17% of the Senior School students receiving financial support for their studies at an annual cost of around £3m.

We are looking for a well-qualified graduate to join this exceptional staff body, and the successful candidate will bring their own individuality to this warm and supportive department. Excellent interpersonal skills, a readiness to engage with potential donors, parents, alumnae and school staff, and the ability to contribute to the school’s strategic aims are essential attributes. The successful candidate will fully understand the importance and significance of the school’s long-established provision of bursaries, and just how unique this is to our school’s ethos.

In addition, the Head of Development and Alumnae Relations will lead the JAGS Alumnae Association through the stewardship of our extensive alumnae network, leading a dynamic programme of events and engagement with these important stakeholders.

We offer:

• The opportunity to join our outstanding school where public examination results consistently place JAGS amongst the leading schools in the UK  

• A community of considerate, creative and compassionate students and staff  

• A highly diverse and inclusive school community, committed to our bursary provision  

• An inspiring and enthusiastic team of colleagues across the teaching and support staff  

• Excellent facilities, including the latest resources to support learning  

• A diverse benefits package including:

• Competitive salary
• Support Staff Pension scheme with 10% employer contributions
• Enhanced sickness, maternity and paternity pay
• Free onsite parking and bicycle storage
• Free gym membership with discounted family rates
• Employee Assistance Programme
• Free lunches, teas and coffee all year round
• Free access to the Dulwich Picture Gallery
• School fee discount
• Cycle to work scheme
• Cycle hire scheme
• Interest-free computer loans
• Interest-free transport season ticket loans

With its distinctive heritage as the oldest independent girls’ school in London, James Allen’s Girls’ School provides a forward-thinking and contemporary education for over 1200 girls aged 4 to 18. Located in the London borough of Southwark, JAGS has a diverse school community and is committed to inclusion in the workplace. 

Our school aims, both in and out of the classroom, are clear:

• To celebrate our diverse and inclusive community
• To champion social awareness and sustainability 
• To empower courage, creativity and compassion in each student 
• To inspire aspirational and authentic lifelong learners and leaders
• To nurture respectful, resilient and kind individuals

If this matches your vision, then this is the perfect opportunity for you.

How to apply: 

We recognise that celebrating the full diversity of staff and students has a positive impact on all and invite applications from candidates from a broad range of backgrounds. To enable us to make any reasonable adjustments, please let us know when you submit your application whether you have any special requirements.

If you are interested in joining us, please complete the online application form via MyNewTerm.  CVs and covering letters sent via email will not be accepted.

Closing Date: Midday on Monday 8 June 2026

Interview Date: Week commencing Monday 8 June 2026

Interviews may be held at any stage after applications are received. Interested candidates are advised to apply as soon as possible. We reserve the right to close this vacancy earlier than the specified deadline, if a suitable candidate is found.

JAGS is committed to the safeguarding and welfare of children and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers, the Disclosure and Barring Service, and overseas police and regulatory authorities where relevant.

The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role Head of Flood Support – Hybrid with significant travel in the UK. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding. This role is to support our Flood Support Work, encompassing the delivery of a professional Helpline and Community based Flood Recovery activity.

Key Details:

• Location: Home-based / Hybrid with significant travel, overnight stays and occasional weekend work.
• Hours: Full-time, 37.5 hours per week
• Salary: £42,230.00travel expenses covered
• Contract: Permanent
• Benefits: 30 days annual leave including bank holidays, a day off for your birthday, auto-enrolment pension scheme, learning and development opportunities.
• Closing Date: 24th June 2026.  Early application is encouraged as the position may close earlier if sufficient applications are received.

About the National Flood Forum:

The National Flood Forum is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.

Role Overview:

This role is a member of the organisation’s management team and has responsibility for the delivery of our flood support work. The postholder will lead the delivery of a professional helpline service and oversee reactive and proactive flood support services to communities and business.

Key Responsibilities:

• Flood Support: Lead and manage high-quality proactive and reactive Flood Support Services for communities and businesses at risk of, and impacted by, flooding, including helpline & recovery services and management of the flood support vehicle. Ensure service quality through performance management, maintaining service consistency, maximising strategic impact, championing best practice, and delivering against objectives.
• Stakeholder relationships: Develop and maintain key partnerships with Risk Management authorities, (RMAs), and other stakeholders. Act as senior engagement lead, providing a clear escalation route and positioning National Flood Forum  as a trusted, informed critical friend for flooded communities.
• Research and Evidence: Oversee flood support research, collecting and evaluating evidence to strengthen advocacy. Provide insight to support policy and practice influence.
• Income: Identify, scope, and lead the development of high-quality engagement contracts, working with teams and management to prioritise and secure income.
• Political and Fundraising support: Provide data, case studies, and research to support political engagement and fundraising. Attend relevant meetings.

· People Management: Manage a matrix team, fostering collaboration, motivation, and development. Mentor team members and ensure skills and competence are maintained to achieve high performance

All activities are expected to be carried out in line with policies, procedures and relevant regulations and legislation, respecting the organisation’s values and behaviours. This profile is not an exhaustive list of duties and other activities may need to be carried out requiring similar skill levels.

Experience and Qualifications required:

• Empathetic: Understand the challenges faced by those at risk of flooding and help to work with communities and agencies to provide practical solutions.
• Organized and Flexible: Proven experience working to deadlines and prioritising workloads. Able to self-motivate and work in isolation or as part of a small team.
• Projects: Comprehensive experience of managing projects including able to analyse, diagnose problems  through to implementing effective solutions.
• Communication: Able to stay calm and constructive in challenging situations.
• Knowledge – Working knowledge of relevant regulations, legislation and current practice.
• Staff management: Have previously directly managed staff.
• Qualifications - BTEC or NVQ4 or relevant experience in one or more relevant subjects e.g. environmental science, development, engagement.
• Full driving licence

Be a resident of the UK

Job Title: Communications & Engagement Officer  

Reports to: Senior Communications Manager

Location:Contracted to Breaking Barriers’ office in London, with some expectation of travel 

Terms:22.5 hours per week over 3 or 4 days – open to flexible working arrangements

Contract:Permanent

Salary:£30,500 - £33,500 (inclusive of London weighting), pro-rata

Purpose of the Role

The Communications & Engagement Officer is a key role within Breaking Barriers’ Income and Engagement Directorate. It helps refugees find meaningful employment through communications and fundraising activities that maintain and grow relationships with partners, funders, supporters and relevant influential organisations and individuals.

The post holder reports to the Senior Communications Manager, and works closely with the Head of Public Engagement, Senior Digital Marketing Manager and Fundraising & Partnerships Officer. They also lead or participate in activities involving colleagues across Breaking Barriers’ teams and our refugee clients.

This role contributes to the implementation of our communications, engagement and fundraising strategies, and is closely involved in team planning – including input into operational plans and communications campaigns to steward and inspire key audiences.

The Communications & Engagement Officer is responsible for the planning and creation of day-to-day communications across our owned channels, with a particular focus on social media. They are also responsible for managing social media interactions and outreach, and for creating selected content for Breaking Barriers’ website.

The post holder helps the Senior Communications Manager to ensure that organisational content complies with brand guidelines. And they play a key role in data management – maintaining our multi-media asset bank and the storytelling data within our Salesforce CRM.

This role will suit a team player who is able to build strong relationships across Breaking Barriers to support content creation, ethical storytelling and impact. The post-holder should be comfortable in a fast-paced environment, solution-focused and creative, whilst having a good eye for detail. And, of course, they should have a passion for stewarding, inspiring and mobilising audiences through high-quality, engaging communications.

Key Responsibilities

1. Communications planning and delivery (60%)

· Work with the Senior Communications Manager to manage the communications calendar.

· Collaborate with colleagues across Breaking Barriers, especially the Income & Engagement and Services teams, to source content that reaches, engages, stewards our key audiences – including partners, funders and individual supporters.

· Plan, create and schedule written and multi-media (graphics, videos, photos) content on social media platforms.

· Plan and create or coordinate longer-form content, including case studies, articles and blogs.

· Contribute to the delivery of integrated communications campaigns that support income generation, brand awareness and positioning amongst key audiences.

· Support the continual improvement of our communications by monitoring and evaluating their own work and implementing recommendations.

· Support the development of communications, engagement and fundraising strategies and input into team planning.

2. Community and supporter engagement (30%)

· Manage and engage with our organic social media communities.

· Pro-actively engage with relevant organisations and individuals via social media, in line with agreed strategies.

· Help develop and manage our growing community of storytellers with lived experience of life as a refugee.

3. Other responsibilities (10%)

· Update storytelling data in the Salesforce CRM, and undertake other administrative tasks.

· Take responsibility for maintaining Breaking Barriers’ asset bank of photographs, videos and graphics.

· Advise and support colleagues on compliance with brand guidelines, and create brand resources.

· Represent the Public Engagement team at selected events, including photographing or filming key moments and activities.

· Support other teams with ad-hoc requests for communications support.

· Take a proactive approach to professional development.

· Take on other marketing and communications tasks as required.

Person Specification
Essential

· Demonstrable knowledge of and/or interest in refugee, employment or migration sectors

· Experience in a communications or fundraising role (this doesn't have to be in the UK)

· A demonstrable understanding of key communications and fundraising principles, whether through direct experience or study, and including:

o Understanding audiences

o User journeys

o Developing key messaging

o Audience stewardship

o Working with brand guidelines

· Experience of creating high quality campaigns or content to inspire or drive action

· Experience creating written and multi-media (photography/graphics/video) content for social media, websites and/or emails

· Strong copywriting, editing and proofing skills, and the ability to tailor content for different audiences and channels

· Excellent relationship-building skills, and confidence working with colleagues at all levels of seniority

· Ability to work on own initiative, take responsibility for work, and learn from challenges and successes

· A proactive and creative approach to problem solving and idea generation

· Comfortable within a fast-paced team and able to prioritise multiple projects

· Ability to pay close attention to detail, to maintain communications quality and accuracy

· Experience with administrative, team communication and workload management applications, preferably including the Microsoft Office 365 suite.

· Experience with one or more of the following:

o Design tools such as Canva

o Photography and film editing

o Website CMS software

o Email broadcast platforms

o Social media scheduling platforms

Desirable

· Lived Experience of Breaking Barriers’ cause

· Experience using Salesforce, or another CRM system

· Knowledge of GDPR and data protection principles as they apply to communications and fundraising

· Experience of monitoring and evaluating communications or fundraising activities

Other considerations:

· Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action. 

· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 

· Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background. 

As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all applicants with a disability who meet the minimum criteria for the role.  

Prospectus is excited to be working with our client to help them recruit for a new Head of Fundraising to join their team.The organisastion is dedicated to improving young people’s lives through the power of STEM. They believe great STEM education builds knowledge and skills that are vital for everyone. They lead to great career opportunities and enable young people to become informed, thoughtful citizens who can help address the extraordinary challenges and opportunities we face. They also facilitate the STEM Ambassador programme, enabling 30,000 volunteers from more than 5000 employers to share their enthusiasm and expertise with young people and teachers throughout the UK.

This role is offered on a permanent full-time basis paying a salary between £75,000 to £80,000 per annum with flexible hybrid working arrangements at their London or York office with regular UK business travel and occasional overnight stays.

Reporting directly to the CEO and managing a 5 people-strong team, the Head of Fundraising will lead their major donor, corporate and trust fundraising strategies, focusing on developing long-term, high-impact partnerships to maximise their income and financial sustainability. The role is to drive new donor engagement and secure sustainable, multi-year funding building on their success, whilst accelerating progress to ensure they have the resources and partners to achieve their vision of a world-leading STEM education for every young person across the UK. The postholder will need to bring creativity, curiosity, and an entrepreneurial mindset to identify new opportunities for partnership and funding. This includes developing compelling ways to present and package the organisation'ss offer to potential supporters, ensuring a clear case for investment and sustained income growth from corporates, trusts, and eventually high-net-worth individuals.

They are looking for someone with demonstrable track record of success in securing and growing income from a range of sources, including corporates, trusts and foundations, and high-net-worth individuals — delivering six-figure and multi-year partnerships. They are looking for a candidate who is a strong networker, eager to represent the organisation at events and conferences, identifying new opportunities, and staying informed on market trends and developments in the philanthropic and corporate partnership landscape. The ideal candidate will have an entrepreneurial mindset and general knowledge of the STEM education landscape in the UK.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Main Role & Responsibilities

The post holder is required to provide strategic leadership and oversight of all programme activity, ensuring all activity is delivered and evaluated effectively and in alignment with organisational goals.  

The successful candidate will lead and develop programme teams and oversee engagement, planning and delivery, and monitor risk and opportunities. They will develop strong relationships representing the organisation externally, and ensure programmes demonstrate clear impact and meet quality standards.

Role Requirements

Duties will include but not be limited to:

Strategic Leadership & Direction

• Lead all programme activity and ensure alignment with organisational goals
• Translate vision and strategic goals into actionable programme, content and priorities
• Identify opportunities for growth, innovation, and impact
• Contribute to wider organisational strategy and oversee the operationalisation of strategic goals
• Work closely with other heads of services to support strategic development

Programme Development & Design

• Oversee the development and evolution of programmes, content, and resources
• Ensure programmes are evidence-based, relevant, and high quality, aligning with quality standards, working closely with the insights team
• Lead needs assessments and stakeholder consultations to understand programme needs
• Embed inclusivity, accessibility, and best practice in all programme design

Programme Delivery & Operations

• Oversee the planning, implementation and delivery of all programmes
• Develop systems, processes, and timelines for consistent execution
• Manage programme budgets and resource allocation
• Identify and mitigate risks to delivery
• Identify opportunities for commercialisation of products and services

Performance, Monitoring & Impact Measurement

• Define KPIs and success metrics aligned to organisational outcomes
• Analyse data to assess programme effectiveness and impact
• Use insights to drive continuous improvement and strategic decisions
• Report on performance to senior leadership, funders, and stakeholders

Stakeholder & Partnership Management

· Build and maintain strong relationships with:

• • Partners and collaborators
  • Funders and commissioners
  • Community or beneficiary groups
• Represent the organisation externally at meetings, events, and networks
• Identify and develop strategic partnerships to enhance programme reach

Team Leadership & Management

• Lead, manage, and develop the delivery leadership team
• Participate in strategic development and oversee work within delivery and impact portfolio
• Work closely with other heads of services to provide support to the SLT
• Set clear objectives, expectations, and performance standards
• Provide coaching, mentoring, and professional development opportunities
• Foster a collaborative, inclusive, and high-performing team culture

Quality Assurance & Governance

• Ensure programmes meet quality standards and organisational policies
• Maintain compliance with relevant regulations and safeguarding requirements
• Oversee documentation, reporting, and accountability processes

Resource & Content Oversight

• Ensure the development of high-quality programme materials and resources
• Oversee content consistency, branding, and alignment with organisational values
• Ensure resources are accessible and effectively utilised

Financial Oversight

• Manage programme budgets and ensure cost-effective delivery
• Monitor expenditure and ensure alignment with funding requirements
• Support fundraising and contribute to funding proposals as required

Innovation & Continuous Improvement

• Work with Insight and Innovation team to stay informed of sector trends and best practices
• Encourage innovation in programme design and delivery
• Pilot and scale new approaches based on evidence and feedback

· Oversee development of all programmes and associated content and resources

Person Specification 

Essential

· Educated to degree level or have the equivalent experience

· A detailed understanding of education, Health and Social Care and family services and how to engage these sectors

· Confident leader with previous demonstrable experience in overseeing multiple programmes or portfolios with matrix management experience

· Proven track record of developing, delivering, and scaling programmes with measurable impact

· Experience working with a range of stakeholders, including partners, funders, and communities

· Experience managing budgets and resources effectively

· Experience of delivering regional and national programmes

· Strong understanding of programme design, delivery, and lifecycle management

· Understanding of partnership working and stakeholder engagement approaches

· Awareness of relevant policy, regulatory, and safeguarding requirements

· Strong strategic thinking skills with the ability to translate vision into actionable plans

· Excellent planning, organisational, and project management skills

· Ability to manage multiple priorities and complex programmes simultaneously

· Strong analytical skills with the ability to interpret data and drive continuous improvement

· Ability to define KPIs and measure programme success effectively

· Excellent interpersonal and communication skills, with the ability to influence and build relationships

· Proven ability to lead, motivate, and develop teams through coaching and performance management

· Strong commitment to quality, impact, and continuous improvement

· Collaborative and inclusive leadership style

· High level of integrity, accountability, and professionalism

· Adaptable and resilient in a dynamic and changing environment

· Passionate about the organisation’s mission and values

Desirable

· Experience of working in gambling harms prevention sector or another similar or related field

· Experience of operationalising strategic plans

· Experience in developing harm prevention programmes and or interventions

· Knowledge of sector trends, innovation, and best practice

· Leadership qualification

· An understanding of public health frameworks and approach to harm prevention

· An understanding of PSHE, PSE, Learning for Life and Work