Head of supporter engagement jobs in Bermondsey, greater london
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an expert in stewardship and donor care, and have experience in managing Individual Giving income streams?
Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.
Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.
Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.
JOB DESCRIPTION
The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers. The post-holder is responsible for driving growth in our Individual Giving programme through a mix of acquisition and retention campaigns.
Key internal relationships include the Head of Supporter Engagement and the Fundraising Management team.
The post-holder will work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and Supporter Engagement activities.
The post-holder will be instrumental in shaping the Individual Giving and Supporter cultivation strategies geared towards increasing our Cash and Regular Giving Supporter base.
The Individual Giving programme includes Cash Appeals, Regular Giving (including Door-to-Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care. There is a strong focus on digital fundraising.
ABOUT YOU
You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in Supporter stewardship.
You are by nature a proactive, hands-on, team player. You thrive in an environment where no two days are the same.
The Public Fundraising team is part of the wider Income Generation and Communications team based in our hospice, at The Ark. We are a close-knit, highly supportive, high-performing team of 19. There is continuous collaboration. We help each other whenever we can. This set-up inspires you. As does the knowledge that your fundraising will have a direct, positive and lasting impact on the lives of the babies, children and the families we support.
Please refer to the job description for more information on this role.
Please note - we are only accepting direct applications for this role.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.
We help children who are seriously unwell make the most of every day



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Partnerships will play a key role in managing Inter Mediate's relationships with institutional donors, foundations, governments and philanthropic partners. The postholder will coordinate donor engagement across the organisation, oversee grant management and reporting, identify new funding opportunities and support the development of high-quality funding proposals. S/he also leads on our internal quality assurance, research and reporting processes, line managing the Research and Reporting Officer.
Working closely with the senior leadership, programme teams and finance colleagues, you will help ensure that Inter Mediate maintains strong partnerships with its existing funders while expanding its network of supporters. This is a collaborative, externally-facing role suited to someone with strong relationship management skills, excellent organisational ability and experience of securing and managing funding within the international development, peacebuilding or humanitarian sectors.
With at least 7 years' experience in partnerships, fundraising, business development or grant management in the international development, humanitarian or peacebuilding sectors, you will have demonstrable experience managing relationships with institutional donors, foundations and/or HNWIs, and a track record of successful funding proposals and overseeing donor reporting.
You have excellent written communication skills, strong project management skills, and superb interpersonal and relationship-building skills, with proven ability to work collaboratively across teams.
You will ideally have experience working in conflict-affected or politically sensitive contexts, be well-versed in monitoring, evaluation and learning approaches and have working knowledge of grant management systems or CRM platforms.
You are commited to the values of dialogue, conflict resolution and peacebuilding.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraising & Engagement Manager
Salary: £45,000
Location: Twickenham, London (hybrid working: four days office-based, one day remote)
Contract: Full-time, Permanent
About Harlequins Foundation
Harlequins Foundation uses the power of sport to improve the lives of people across communities. Working with individuals of all ages and backgrounds, the Foundation delivers programmes that promote physical wellbeing, mental health, education, inclusion and personal development. Through its work, the Foundation creates positive opportunities, tackles inequalities and helps people reach their full potential.
As the Foundation continues to grow its reach and impact, this is an exciting opportunity to join at a pivotal stage and help shape the future of fundraising and supporter engagement.
About the Role
This is a senior fundraising leadership role with the opportunity to make a lasting impact on the future sustainability of the Foundation. Reporting to the Head of Foundation, you will lead the development and delivery of an ambitious income generation and supporter engagement strategy, driving growth across Individual Giving, Major Donors and Trusts & Foundations.
Many of these income streams are still developing, making this an ideal opportunity for an entrepreneurial fundraiser who enjoys building new opportunities, shaping strategy and delivering sustainable growth. You will play a key role in developing long-term supporter relationships, strengthening the Foundation's fundraising infrastructure and increasing engagement with donors, ambassadors and stakeholders.
This role would suit an accomplished relationship-builder who combines strategic thinking with hands-on delivery and is passionate about creating meaningful supporter experiences that drive long-term impact.
Key Responsibilities
- Lead the development and delivery of the Foundation's fundraising and engagement strategy.
- Build and grow income streams across Individual Giving, Major Donors and Trusts & Foundations.
- Develop fundraising pipelines, targets and performance frameworks to support sustainable income growth.
- Cultivate, solicit and steward major donors and high-net-worth supporters.
- Develop tailored engagement plans and exceptional supporter journeys to maximise donor retention and giving.
- Lead and oversee trust and foundation fundraising, including funding applications, reporting and funder stewardship.
- Provide strategic oversight of marketing and communications activity, ensuring alignment with fundraising objectives.
- Strengthen the Foundation's case for support and develop compelling fundraising communications and storytelling.
- Build and engage a network of ambassadors to expand awareness, advocacy and supporter engagement.
- Use data, insight and technology to improve fundraising performance and supporter engagement.
- Explore innovative approaches, including digital tools and AI, to enhance fundraising effectiveness.
- Work collaboratively with colleagues, trustees and external stakeholders to maximise fundraising opportunities.
Key Requirements
- Proven experience in a senior fundraising role with a track record of delivering income growth.
- Strong experience in one or more of the following areas: Major Donors, Individual Giving, Trusts & Foundations or high-value fundraising.
- Experience developing or scaling fundraising functions within a growing organisation.
- Excellent relationship management and stakeholder engagement skills.
- Strong understanding of supporter stewardship and fundraising best practice.
- A strategic mindset with the ability to translate ambition into delivery.
- Outstanding communication and storytelling skills.
- Entrepreneurial, proactive and comfortable working in an evolving environment.
- Data-driven with strong analytical and decision-making abilities.
Our Commitment to Inclusion
The Harlequinns Foundation is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital staus or pregnancy and maternity.
Please note: we will be reviewing applications on a rolling basis and encourage interested candidates to apply as soon as possible, as interviews may be arranged before the closing date.
Delivering programmes in our communities that primarily support young people to develop the essential skills, enabling success on and off the pitch.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Events Executive
Location: The Twickenham Stoop, London (hybrid working: four days office-based, one day remote)
Contract: Permanent
Working Pattern: Full-time, with flexibility to work weekends and occasional evenings to support matchday and event commitments.
About Harlequins Foundation
Harlequins Foundation uses the power of sport to inspire positive change in communities. Through a range of innovative programmes, the Foundation supports individuals of all ages and backgrounds to improve their physical and mental wellbeing, develop new skills and create lasting opportunities. Working alongside schools, community groups, partners and supporters, the Foundation is committed to making a meaningful difference both on and off the pitch.
As the Foundation continues to grow its reach and impact, this is an exciting opportunity to join a passionate team dedicated to delivering memorable experiences that engage supporters and generate vital income to support community programmes.
About the Role
The Fundraising Events Executive will play a key role in supporting the planning, coordination and delivery of the Harlequins Foundation's events programme. Working closely with the Head of Programmes, Partnerships and Events and the Partnerships Manager, you will help deliver engaging, high-quality events that raise awareness, strengthen stakeholder relationships and generate fundraising opportunities.
Acting as a first point of contact for supporters and fundraisers, you will provide excellent stewardship and administrative support while helping to ensure events are delivered professionally, safely and efficiently. This is a varied, hands-on role that combines event planning, supporter engagement, logistics coordination and on-the-day delivery.
This opportunity would suit a highly organised, proactive and people-focused individual who enjoys working in a fast-paced environment and is passionate about creating exceptional experiences for supporters, participants, partners and the wider community.
Key Responsibilities
- Support the planning and delivery of a range of fundraising and engagement events.
- Coordinate event logistics including venues, suppliers, equipment and communications.
- Support the smooth and professional delivery of events and fundraising activities.
- Act as a key point of contact for participants, supporters and fundraisers.
- Deliver outstanding supporter care and stewardship from registration through to post-event follow-up.
- Coordinate Foundation activity at key fixtures and fundraising events, including auctions and supporter engagement activities.
- Maintain accurate supporter and event records within CRM systems.
- Work with colleagues to promote events and maximise participation.
- Research and identify new fundraising event opportunities.
- Gather feedback and event insights to continually improve supporter experience and event delivery.
- Support volunteers, ambassadors and stakeholders involved in Foundation events.
Key Requirements
- Experience supporting or delivering events, ideally within the charity, sports or community sectors.
- Strong customer, supporter or stakeholder engagement experience.
- Experience coordinating volunteers and working with a range of stakeholders.
- Excellent organisational skills and strong attention to detail.
- Strong communication and interpersonal skills.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Experience using CRM systems, such as Salesforce, would be advantageous.
- A proactive, flexible and positive approach with a willingness to get involved in all aspects of event delivery.
- A collaborative team player who enjoys building relationships and creating positive experiences for others.
Our Commitment to Inclusion
At Harlequins Foundation, we believe that diverse perspectives strengthen our organisation and help us better serve our communities. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive recruitment process, including making reasonable adjustments where required.
We recognise that great candidates do not always meet every requirement listed. If you are excited by this opportunity and believe you can make a meaningful contribution to the Foundation, we encourage you to apply. We value transferable skills, potential and lived experience, and would be pleased to hear from you even if your experience does not align perfectly with every aspect of the role.
Recruitment Process
Please note: we will be reviewing applications on a rolling basis and encourage interested candidates to apply as soon as possible, as interviews may be arranged before the closing date.
Delivering programmes in our communities that primarily support young people to develop the essential skills, enabling success on and off the pitch.



The client requests no contact from agencies or media sales.
About the Role
As Head of Donor Engagement, you will lead Norwood's relationship fundraising strategy across major donors, trusts and foundations, legacy giving and emerging supporter audiences.
Leading a high performing team, you will drive sustainable income growth while building meaningful, long term relationships with supporters.
Working closely with the Director of Fundraising, trustees and senior stakeholders, you will help shape fundraising strategy, strengthen donor pipelines and ensure donor engagement is coordinated and connected across the organisation.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Who we are looking for
We're looking for an experienced fundraising leader who believes that strong relationships have the power to change lives.
You'll be motivated by building meaningful partnerships with donors, trusts, philanthropists and supporters, helping them see the difference their generosity makes to children, families and people with neurodevelopmental disabilities. You'll enjoy creating long term relationships built on trust, shared purpose and exceptional stewardship.
As an inspiring leader, you'll bring out the best in others, developing a high-performing team that is collaborative, ambitious and committed to delivering outstanding supporter experiences. You'll be comfortable balancing strategic thinking with hands on leadership, whether you're shaping fundraising strategy, meeting major donors, working alongside trustees or coaching your team.
You'll thrive in an organisation where relationships matter. Working closely with colleagues across Marketing, Events, Data & Insights and our operational services, you'll help create a joined up approach that strengthens supporter engagement and delivers sustainable income for the future.
Most importantly, you'll share our belief that every child, family and person we support deserves the opportunity to live their best life. Your leadership will help ensure Norwood can continue providing life changing services for generations to come.
You will:
- Lead and develop Norwood’s donor engagement strategy across high-value and pipeline audiences
- Drive a relationship-led approach across philanthropy, trusts, legacies and supporter engagement
- Build sustainable income growth through strategic relationship management
- Work closely with trustees, ambassadors and senior volunteers to strengthen networks and donor engagement
- Oversee donor cultivation activity, stewardship and major funding approaches
- Support the development of future supporter pipelines through community and next-generation engagement
This is an opportunity to lead a function with significant organisational impact while helping shape the future of fundraising at Norwood.
Your Day to Day
You will:
- Lead, develop and inspire a multidisciplinary fundraising team
- Manage performance, targets and professional development across the team
- Personally manage a portfolio of major donors and high-net-worth prospects
- Oversee trusts and foundations fundraising strategy and pipeline performance
- Lead Norwood’s legacy fundraising strategy and supporter journeys
- Work closely with Events & Sponsorship teams to maximise donor cultivation opportunities
- Partner with Data & Insights colleagues to strengthen forecasting, segmentation and reporting
- Support trustee and SLT engagement through research, briefing and relationship coordination
- Ensure fundraising activity is compliant, insight-led and relationship-focused
Your impact will be demonstrated through:
- Increased high-value income and long-term donor engagement
- Stronger donor stewardship and supporter retention
- Sustainable pipeline growth across fundraising audiences
- A collaborative and high-performing fundraising culture
- Clear alignment between donor engagement, events and data insight functions
Qualifications, Experience & Training
Essential
- Significant experience leading high-performing fundraising teams
- Proven success securing six- and seven-figure gifts from individuals and foundations
- Experience working with trustees, philanthropists and senior stakeholders
- Strong track record of developing and delivering relationship fundraising strategies
- Experience managing and developing teams to achieve ambitious income targets
- Excellent relationship-building, influencing and communication skills
- Strong strategic planning and analytical capability
Desirable
- Degree level education or equivalent experience
- Experience within charity or not-for-profit fundraising environments
Reward and Benefits
- 21 days annual leave + 8 Bank Holidays (FTE) + Jewish Festival Days
- Enhanced parental pay
- Employee Assistance Programme
- Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
- Blue Light Card scheme access
- Cycle to Work scheme
- £300 refer-a-friend bonus
- Career development pathway
- Free on-site parking
- A supportive, experienced team and management.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Location: Remote with regular travel to multiple locations (including Head Office in London)
Contract Type: Full-Time, Standard Contract
Reports to: Executive Headteacher
Responsible for: Curriculum Leads and Teaching Staff
Start Date: 4th January 2027
Please note: Applicants who successfully pass the initial CV screening will be required to submit a full Equal Education Academy application form in line with KCSIE statutory guidance prior to formal shortlisting and interview.
Interview schedule:
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Online interview (45mins) - Friday 28th August 2026.
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In-Person Assessment Day (London) - Friday 11th September 2026.
About Equal Education Academy (EEA)
Equal Education is excited to launch a new online academy for Key Stage 4 students, accredited under the DfE’s Online Education Accreditation Scheme (OEAS). We deliver high-quality alternative education tailored for learners facing barriers to education or with complex needs. This includes young people with SEND, SEMH needs, interrupted schooling, Children Looked After, and those requiring specialist or alternative provision.
Guided by our values of Belong, Empower and Aspire, we provide a safe, inclusive, and aspirational environment. We align with DfE guidance and aim to meet OEAS standards, ensuring that safeguarding, particularly online, is the foundation of our culture.
Purpose of the Role
The Head of Centre will provide strategic and operational leadership for Equal Education Academy, ensuring the delivery of high-quality, inclusive, and trauma-informed online provision. Serving as the Academy’s Special Educational Needs Coordinator (SENCO) and Designated Safeguarding Lead (DSL), the postholder will embed safeguarding, inclusion, and wellbeing into all organisational decision-making.
Key responsibilities include leading SEND and safeguarding strategy (including overseeing the Single Central Record) delivering high-impact staff training, and driving rigorous quality assurance by monitoring and reviewing teaching and learning practices.
Working collaboratively across the Academy and the wider Equal Education Limited group, the Head of Centre will serve as a vital operational bridge, facilitating seamless collaboration and synergy between Equal Education Academy and Equal Education Limited. Operating at the intersection of both entities, the post-holder is uniquely positioned to identify and leverage cross-group resources, optimising them to drive the growth and development of the Academy. By championing alignment across the ecosystem, this pivotal role ensures that the Academy’s functions, team, and strategic objectives are seamlessly integrated within the wider organisation.
Key Responsibilities
1. Strategic Leadership & Quality of Education
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Support the Executive Headteacher in setting the Academy’s strategic direction and ensuring compliance with OEAS/DfE standards.
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Monitor and review teaching and learning across the Academy, using lesson observations, work scrutiny, and data analysis to drive pedagogical improvement.
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Contribute to the Academy Improvement Plan and lead on inspection readiness and quality assurance activities.
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Lead on developing and implementing a program of CPD and training for new staff. Ensuring the team is aligned under the vision and values of the EE Academy.
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Facilitate operational synergy between Equal Education Academy and Equal Education Limited, leveraging group resources to optimise performance.
2. SEND Leadership (SENCO)
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Coordinate all SEND provision, ensuring the identification, assessment, and effective support of learners with complex needs.
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Oversee EHCP management, annual reviews, and the development of targeted Individual Learning Plans (ILPs).
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Oversee PEP management for Looked After Children
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Champion inclusive pedagogy, ensuring all staff adopt trauma-informed and adaptive teaching strategies.
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Manage multi-agency collaboration with families, local authorities, and external professionals to secure positive learner outcomes.
3. Safeguarding and Wellbeing (DSL)
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Serve as the Designated Safeguarding Lead (DSL), maintaining oversight of all safeguarding systems, referrals, and online safety protocols.
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Ensure policies remain compliant with Keeping Children Safe in Education (KCSIE) and best practice.
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Promote a culture of vigilance, ensuring learner wellbeing, attendance, and emotional safety are central to all Academy functions.
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Lead on multi-agency safeguarding processes and provide expert advice to the leadership team.
4. Leadership & Staff Development
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Design and deliver high-impact staff training programs, specifically focusing on safeguarding, online pedagogy, SEND frameworks, and inclusive, trauma-informed practice.
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Lead staff appraisal, coaching, and professional development to ensure high standards of accountability and growth.
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Foster a collaborative, reflective culture, supporting recruitment, induction, and retention.
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Support learner engagement, attendance and successful transition pathways
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Contribute to self-evaluation and school improvement activities
5. Partnership Working, Influence and Professional Representation
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Build and maintain effective relationships with internal stakeholders to drive seamless integration between Equal Education Academy and the wider Equal Education Limited group.Work closely with the Executive Headteacher, Group CEO and relevant members of operational teams to ensure effective collaboration across the group.
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Develop and sustain effective partnerships with families, schools, local authorities, virtual schools, and external agencies.
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Support policy development, implementation, and review.
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Represent Equal Education at professional meetings, conferences, and external forums.
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Undertake any other duties reasonably directed by the Headteacher or Executive Headteacher.
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Contribute to strategic planning and organisational development, effectively pitching ideas and challenging the status quo.
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Ability to constructively and professionally challenge colleagues and stakeholders at all levels, including leadership as necessary, in the interest of managing risk and developing a quality service offering.
Person Specification
Essential Qualifications and Experience
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Qualified Teacher Status (QTS).
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National Award for SEN Coordination (NASENCO).
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Significant (3 years minimum) senior leadership experience in a school, AP, SEND, or online setting within the last year.
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Proven experience in designing and delivering whole-school staff training.
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Extensive (1 year minimum) experience as a DSL (safeguarding) and SENCO (SEND provision).
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Deep understanding of KCSIE, the SEND Code of Practice, and OEAS/DfE requirements.
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Experience in reviewing teaching and learning to drive quality improvement.
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Significant experience supporting children and young people with barriers to learning and/or emerging or complex needs, including those with SEND, SEMH needs, interrupted education, Children Looked After, and learners requiring specialist or alternative provision.
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Significant experience supporting learners with EHCPs and complex needs, while coordinating multi-agency support and collaborating effectively with local authorities, schools, and external agencies.
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Experience contributing to quality assurance, school improvement or inspection readiness activities.
Skills and Attributes
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Strong strategic, operational and project management skills
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Ability to manage complex projects in an organised manner, develop project plans with effective tracking (e.g. Project Initiation documents, gantt charts, reporting on key metrics, meeting key milestones and working to budgets).
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Ability to lead projects and processes in a collaborative way, identifying and engaging key stakeholders to ensure efficiency and avoid duplication of work across a group business structure.
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Demonstrates a commercial mindset, with the ability to articulate business cases, work effectively with budgets and interpret information effectively.
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Excellent communication: capable of building high-trust relationships with staff, families, and local authorities.
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Resilient, reflective and adaptable. A champion of inclusion: deep commitment to supporting vulnerable learners and EEA’s values.
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Strong organisational skills, data-literate and improvement-focused with the abilities to support and develop colleagues.
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Analytical mindset, able to challenge own assumptions and adapt based on learnings.
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Up to date educational landscape knowledge and a desire to remain informed of sector shifts and updates.
General
The post-holder will be provided with the technology required to complete their role. Equal Education works exclusively on Apple devices using Google software.
Equal Education is committed to safeguarding and promoting the welfare of children and young people. All colleagues are expected to share this commitment. The post is subject to Enhanced DBS clearance, right to work in the UK, and two satisfactory professional references (one from the last employer).
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
NCT is the national charity for pregnancy, birth, infant feeding and early parenthood.
Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.
Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.
For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.
We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.
About the role
This is an exciting opportunity to lead NCT’s marketing through an important period of growth, change and brand development, joining us for a 12 month fixed-term contract to cover maternity leave.
As Head of Marketing, you’ll lead our integrated marketing function, with a clear focus on driving income growth, particularly through course bookings, strengthening how parents see and experience NCT, and supporting wider revenue generation through partnerships.
You’ll bring together brand, content, campaigns and performance marketing so that our activity is more coordinated, audience-led and commercially focused. Working closely with colleagues across Parent Services, Fundraising, Digital Product and the wider organisation, you’ll make sure marketing plans are clearly connected to the outcomes that matter - from first awareness through to booking a course and beyond.
You’ll also play a key role leading NCT’s Content Studio: a central in-house function designed to deliver high-quality, consistent and effective content across our website, social media, email, campaigns and other channels.
This is a senior leadership role for someone who can balance strategic thinking with practical delivery, brand building with commercial performance, and creativity with clear measurement and accountability.
Your role will include:
- Leading a commercially focused marketing strategy that drives course bookings, supports partnership income and strengthens NCT’s visibility with parents.
- Setting clear campaign cycles and making sure paid, owned and earned channels work together as a coordinated system.
- Acting as guardian of NCT’s brand, ensuring clarity, consistency and integrity across marketing, communications and wider organisational activity.
- Leading NCT’s Content Studio, making sure content is high quality, accessible, audience-led and aligned with our brand, messaging and tone of voice.
- Overseeing marketing performance, including paid media, agency relationships, campaign KPIs, budget management and reporting.
- Using insight, performance data, brand tracking and parent feedback to improve marketing activity and support better decisions.
- Building strong relationships across NCT, helping teams work together effectively and reducing silos around shared priorities.
- Leading and developing your team with clarity, trust and clear expectations, creating the conditions for people to do their best work.
- Supporting a culture of inclusive, values-led leadership where fairness, accessibility, collaboration and trust are reflected in how decisions are made and work is delivered.
About you
You’ll be a strategic, commercially minded marketing leader who understands how to turn insight into action and activity into measurable results.
You’ll be confident leading integrated campaigns, managing budgets and using performance data to make decisions. You’ll understand how brand, content, audience insight, digital channels and commercial outcomes connect, and you’ll be able to bring those elements together in a clear, focused and practical way.
You’ll also be someone who can create pace without creating confusion. You’ll set direction clearly, help people prioritise, and give teams the confidence to move forward. You won’t wait for everything to be perfect before making progress, but you’ll have the judgement to know where quality, consistency and risk need careful attention.
Alongside this, you’ll be a collaborative and inclusive leader who enjoys working across an organisation, building strong relationships and helping others see how marketing can support shared goals.
You’ll bring:
- Experience of leading integrated marketing activity that supports income growth, customer acquisition or commercial performance.
- Strong understanding of brand, content, campaigns and channel planning, including how different channels work together.
- Confidence using data, insight and performance reporting to shape strategy and improve activity.
- Experience managing budgets, forecasting spend, and making decisions about return on investment.
- Strong judgement, with the ability to balance brand building, income performance, audience needs and organisational priorities.
- The ability to lead teams through delegation, coaching and clear decision-making.
- A proactive, improvement-focused approach, with confidence introducing new ways of working and helping teams become more forward-looking.
- Excellent stakeholder engagement skills and the ability to work well across boundaries.
- Strong emotional intelligence, resilience and judgement, particularly when working through change or ambiguity.
- A commitment to NCT’s purpose, values and ambition to be there for every parent.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
- 30 days annual leave (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suite your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Cycle to work scheme to support sustainable commuting
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.Ready to make a difference? Apply now and be part of something truly special.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



The client requests no contact from agencies or media sales.
Job Title: Head of Finance - Business Partnering
Malaria Consortium works closely with valued partners to achieve a world free of malaria and associated health inequities, empowering people through access to healthcare. With 20 years of evidence-driven expertise, we deliver scalable, sustainable solutions that save lives and strengthen resilience.
Malaria Consortium is recruiting for a Head of Finance, Business Partnering on a permanent, full time basis to join our Finance team to be based in London, UK.
Job Purpose:
- The Head of Finance Business Partnering will design, develop and deliver the long-term financial modelling, including multi-year income and expenditure projections, take full ownership of budgeting, forecasting and management reporting, ensuring they are efficient, insightful and enable Budget Holders to take clear accountability for their financial performance. The postholder will lead strategic business partnering across the organisation, managing and developing the Business Partnering team. This will include fostering strong cross-departmental collaboration for income generation
- The post holder will support the Finance Director in overseeing financial aspects of the organization, including strategic planning, budgeting, reporting, compliance, risk management, team leadership, and strategic and operational finance. This role requires a Last updated: 05/05/2026 comprehensive understanding of the financial operations within a global non-profit setting and entails close collaboration with various internal and external stakeholders to ensure financial goals are met and aligned with the charity's mission. The Head of Finance Business Partnering will also design tools, resources and training that build financial capability across the charity
The post holder is required to have:
- Fully qualified accountant with recognised qualification and full membership of: CIMA, ACCA ACA or equivalent.
- Demonstrable experience of developing and delivering business partnering with fundraising and program delivery functions within a complex and large organisation.
- Extensive financial management experience in a complex organisation, with demonstrable knowledge of developing and maintaining an array of finance systems and reports including management accounts.
- Track record of developing long term financial planning and annual budgets and forecasts with scenario modelling and sensitivity analysis.
- Demonstrable experience of developing and delivering internal financial reporting to senior management and budget holders in a complex organisation.
- Strong interpersonal skills with proven ability to communicate effectively at leadership levels.
- Proven abilities in managing people, with the capacity to inspire, motivate, and enthuse others to achieve goals by setting and enforcing challenging standards.
- Experience of charity finance including restricted funds.
- Advanced excel skills to support the range of modelling requirements and advance analytical skill with ability to convert financial information to high quality visuals and narratives
- Postholder must have right to work in the country where they will be based.
- Ability to work under pressure and meet tight deadlines.
- Proficiency in financial software and computer literacy.
We need to keep beneficiaries safe so our selection process reflects our commitment to safeguarding. Please find our Code of Conduct, Safeguarding Policy and Privacy Notice here.
For UK-based roles, we offer Hybrid working arrangement where employees have the benefit to work from office one day per week unless otherwise agreed.
To apply for this position, you must have the right to work in the UK.
#Finance
#Head of Finance
#Finance Business Partner
We are looking for a Supporter Engagement Manager to drive growth in the Individual Giving programme through a mix of acquisition and retention campaigns.
This is a hybrid role with 3 days a week in the North London office. The team can consider 4 or 5 days a week.
The Charity
A warm and collaborative hospice, with an incredible office in a beautiful nature reserve. The team are on site with patients and community they support and it is a warm, collaborative space. The team of 40 raise c£4.7m.
The Role:
With support from the Head of Supporter Engagement and the SE Officer, you would develop and deliver the annual Individual Giving programme including acquisition and retention activities.
With support, produce annual Individual Giving budgets and monitor performance against agreed targets on a rolling basis.
Manage the Door-to-Door Supporter recruitment campaign and the external F2F agency relationship.
Take responsibility for growing the Lotteries programme through a rolling programme of promotions to existing and potential Supporters.
Lead on digital campaigns to recruit and retain new supporters.
Line manage the Supporter Engagement Officer, who oversees primarily challenge events activities.
The Candidate:
Demonstrable experience of successfully managing Individual Giving and Supporter stewardship programmes and budgets.
Demonstrable experience of developing and delivering digital campaigns, supporter segmentation strategies and working with a CRM.
*Please note applications are being reviewed on a rolling basis.*
The hospice offer fantastic benefits including:
12 weeks full pay, followed by 14 weeks half pay. Paternity leave: 3 weeks full pay (statutory qualifying & length of service applies). Additionally, they offer five paid leave for miscarriage and two days for a partner.
Salary sacrifice scheme offering the opportunity to purchase a bike and accessories, with tax free payments spread over a period of time.
Employees with caring responsibilities entitled to two days paid carers leave, to support a dependant.
Flexible working opportunities are available to staff dependent on the Charity's needs.
Free local parking, and discounted lunches.
Each employee receives suitable training and development opportunities.
Life Assurance (Death in Service), equal to annual salary.
Blue Light card offering discounts at various popular brands and stores.
Up to 6% matched pension
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Context and Background
The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC.
This will be achieved through integrated, audience-led, multi-channel marketing approaches, including; mass participation, individual giving, and campaigns that generate sustainable funding aligned to the NSPCC’s strategic priorities.
Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy.
The team will foster a high-performing, results-driven culture that values collaboration, innovation, and integration. By focusing on excellent supporter relationship management and purposeful engagement, it will deliver long-term, sustainable impact to support the NSPCC’s mission.
Job purpose
The Associate Head of Engagement Delivery will lead the planning, delivery, and optimisation of engagement and fundraising activity to key agreed audiences, ensuring alignment with the audience engagement strategy and campaign plan.
· Take accountability for Engagement Delivery team outputs, ensuring high-quality execution across creative, campaigns and channels
· Provide direct line management and coaching to diverse, multi-disciplinary teams, building capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture
· Ensure engagement and fundraising activity is insight-led and audience-focused, delivering effective engagement across a range of channels, with a strong focus on both warm/loyalty channels such as direct mail, email and telemarketing, and broader cold acquisition channels including DRTV, door drop, press, digital and integrated campaigns
· Take accountability for continuous improvement in campaign performance, working collaboratively with peers across the Engagement and Fundraising directorate to maximise impact and supporter value
· Work with the Public Engagement SLT to champion operational excellence and innovation, ensuring the team has the capacity, tools and processes to deliver integrated, responsive and supporter-centric campaigns
Key relationships – Internal
● Reporting into the Head of Engagement Delivery, this role sits alongside three peer Associate Heads within the Engagement Delivery function: the second Associate Head of Engagement Delivery (leading the complementary campaign delivery squads), the Associate Head of Digital Engagement, and the Associate Head of Direct Fundraising.
● Line management of a team of 8: Engagement Delivery Managers, Senior Officers and Officer
● Member of Public Engagement Leadership Team
● Collaborates closely with other Associate Heads within Engagement and Fundraising directorate, as well as Brand, Marketing and Communications, to create integrated strategies for public engagement and fundraising.
● Pro-actively works closely with managers and staff in other NSPCC functions to further fundraising relationships and opportunities for cross departmental working.
Key relationships – External
· External Agencies and Suppliers – including Creative and Media Agencies.
· External peers and networks in the charity sector, regularly attending groups in the UK charity sector to ensure the NSPCC is at the forefront of the sector trends.
· Professionals / Trading Bodies / Organisations that are at the forefront of fundraising and marketing
Main duties and responsibilities
· Campaign Planning and Delivery
o Accountable for the planning and operational delivery of engagement and fundraising campaigns, including direct mail, email and telemarketing to current supporter and DRTV, digital acquisition supporting integrated charity-wide campaigns, and advocacy activity.
o Oversee direct line management of campaign delivery teams, coaching and developing individuals to build capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture
o Oversee campaign briefing, scheduling, and performance tracking, ensuring campaigns are delivered in line with audience strategy and organisational priorities.
o Adjust campaign strategies as required to respond to performance, changing supporter behaviours, market conditions, and organisational priorities.
o Lead the formation, leadership and allocation of high-performing campaign delivery squads, ensuring teams are effectively structured, supported and empowered to deliver, ensuring each team is equipped with the necessary skills and expertise to successfully execute their campaigns, allocating resources based on audience insight and projected impact.
o Monitor and report on campaign performance, embedding structured feedback loops and squad retrospectives to capture learning and drive continuous improvement, using data to inform improvements and strategic decisions.
o Collaborate with colleagues across Engagement and Fundraising to ensure campaigns are insight-led and supporter-centric.
o Work with the Engagement Delivery Management Team ensuring that all activities are aligned with Digital Engagement and Direct Fundraising teams to ensure seamless execution and optimisation of campaigns to achieve the overarching objectives for the Public Engagement Directorate.
o Champion delivery standards, processes, and best practice within your portfolio, ensuring alignment with the organisation-wide Engagement Delivery standards set by the Head of Engagement Delivery.
· Strategic Leadership and Integration
o Working in partnership with peers to ensure that all channels are effectively utilised to deliver both standalone activity and integrated charity-wide campaigns, including collaboration with audience strategy, supporter experience, product, and insight teams, driving innovations across the income streams.
o Act as a subject matter expert within the organisation, providing expert guidance on campaign execution, creative development, and audience engagement.
o Maintain awareness of sector trends and developments in campaign delivery, bringing insight back into the team to inform delivery approaches and continuous improvement.
o Lead strategic relationships with external partners, including creative and media agencies and suppliers, ensuring they deliver high-quality, insight-led work aligned to organisational goals
o Undertake other duties as required by the Head of Engagement Delivery.
· Financial Management and Supplier Oversight
o Develop and manage comprehensive budgets for all campaigns, closely monitoring income and expenditure to ensure alignment with agreed ROI targets, and taking timely corrective action where necessary.
o Maintain oversight and senior level relationships with external suppliers, ensuring quality, compliance, and performance.
· Team Leadership and Development
o Lead, support and develop a high-performing, inclusive team, providing clear direction, coaching and feedback to build capability, confidence and accountability
o Foster a culture that prioritises wellbeing, continuous learning and high performance, ensuring individuals feel supported to succeed
o Develop T-shaped skills across the team to increase flexibility and cross-channel capability
Responsibilities for all Staff within Engagement and Fundraising Directorate
· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.
· To behave at all times in a manner consistent with the NSPCC’s Values.
· To ensure data used in relevant systems is current, accurate and reliable.
· To maintain an awareness of own and others Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
· A commitment to safeguard and promote the welfare of children, young people and adults at risk.
Person specification
1. Significant experience in strategic, integrated engagement and fundraising - developing and delivering multi-channel campaigns (direct mail, email and telemarketing, DRTV, door drop, press, digital and charity wide integrated campaigns) across the full marketing funnel, from brand awareness to direct response, in a non-profit or similar environment.
2. Up-to-date knowledge of direct and digital marketing theory and practice, including individual giving trends, regulations, and best practice, with a proven ability to optimise campaign performance and return on investment.
3. Strong track record of financial planning and budget management at scale, including setting and reporting on income and expenditure targets, and providing clear performance updates to the Engagement and Fundraising SLT.
4. Proficient in using data, analytics, CRMs, and business systems to generate insights, drive decision-making, and support continuous improvement across supporter engagement and fundraising activity.
5. Excellent strategic thinking and decision-making skills, with sound judgement, the ability to operate under pressure, and a creative, solution-focused approach to systems and process development.
6. Strong leadership and people management capabilities, with experience coaching and developing diverse teams, building capability, confidence, wellbeing and sustained high performance to deliver complex campaigns.
7. Deep understanding of audience and supporter experience across every touchpoint, with a focus on growing engagement, retention, loyalty, and long-term value.
8. Effective cross-organisational collaborator, skilled in aligning stakeholders, leading cross-functional delivery, and navigating complex environments with influence and confidence.
9. Excellent planning and workload management skills, able to balance strategic priorities and operational delivery across multiple projects in fast-paced, agile environments, delivering high-quality outputs at pace and responding effectively to changing performance, insight and organisational priorities
10. Exceptional interpersonal, communication, and negotiation skills, with the credibility to present to and influence stakeholders at all levels, both internally and externally including creative and media agencies and suppliers, to deliver high-quality campaign outcomes
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
About parkrun
parkrun is a health and wellbeing charity and our vision is to create a healthier and happier
planet.
Since our conception in 2004, parkrun has evolved into a global social movement with a
vibrant and inclusive community at its core. As of 2024, we have recorded over 100-million
instances of walking, jogging, running, and volunteering.
Our mission is to transform lives by empowering people to be active, together, outdoors in
their local community; and to protect parkrun for the generations to come. Each and every
weekend, we deliver free, weekly timed events that people of all ages and backgrounds can
join in. By tackling barriers to participation, we encourage communities to come together
and embrace regular physical activity.
Now in its 21st year, parkrun spans over 2,600 locations in 21 countries with more than 10
million people registered, and counting.
And we have really only just begun.
Brief role description:
The Head of Partner Management role is responsible for leading on and strengthening
relationships with parkrun's corporate partners (external) both in the UK and globally. This
role involves maintaining and developing partnerships through regular face-to-face
meetings and communications, identifying opportunities to enhance revenue and value, and
ensuring partners align with parkrun's strategy. The role exists within the Commercial &
Fundraising team supporting global staff to ensure best practice across parkrun Global
partner footprint. As a senior staff member you will work with various teams to execute
successful partner campaigns and deliver partner’s rights. You will also support and on
identifying new sponsors and opportunities with corporates to increase revenue to parkrun.
Main responsibilities:
● Working with local partnership managers, manage and grow relationships with
parkrun’s global commercial partners ensuring strong collaboration and mutual
benefit.
● Develop parkrun’s account management processes and documentation globally with
an aim to be world class, using KPI and objective planning, data to measure
performance and ensuring regional partnership managers successfully achieve the
objectives of partners in their region.
● Create, manage and implement campaigns on behalf of partners, monitor and report
on performance of these campaigns and ensure the delivery of contracted rights.
Ensure best practice from these campaigns is shared across the parkrun territories.
● Work with Global Head of Commercial & Fundraising to identify, negotiate and on
board new partners and take a lead on renewing contracts with existing partners.
● Explore innovative ideas to enhance the rights offered to partners and identify
opportunities to increase value. Lead on exploring how parkrun can work with the
corporate sector; identifying opportunities that drive income not only from rights but
alignment with parkrun’s charitable mission.
● Build and manage a small, fast-paced, high-performance and collaborative team that
champions parkrun’s partners and their work.
Stay up to date with industry trends within the sports and charity sector, engage in
sector networking, and ensure parkrun adopts best practices in sponsorship
management to maximise partnerships and maintain a competitive edge
Expectations of a line managers at parkrun:
● Will have regular 1:1s with direct reports.
● Will set objectives for direct reports / team.
● Will provide regular feedback and developmental guidance.
● Will plan teams’ workload and availability.
● Will play a role in recruitment and selection and work with the People & Culture
team to understand the roles required.
● Will cascade messages to the team as appropriate.
● Will be able to assign responsibilities and authority to the right employees, taking
their interests, ambitions, development and competency into account.
● Will deliver any disciplinary sanctions in line with our policies and processes.
● Will provide support for team members and promote health and wellbeing at work.
Essential experience requirements:
● Experience in managing and leading relationships with commercial partners.
● Prior experience in managing and implementing successful campaigns on behalf of
partners, ensuring the delivery of rights.
● Experience in developing and implementing strategies to grow revenue through
partnerships and sponsorships.
● Experience in producing reports to track progression of partnership KPIs.
● Experience and confidence in presenting.
● Experience in line management
Desirable experience requirements:
● Experience managing commercial partners at an international level.
● Experience with managing/overseeing multiple partners at varying levels of
sponsorship -
● Experience in contract discussions and renewals.
Experience in organising partner engagement events or organising events with a
commercial partner.
● Familiarity with CRM systems or other tools to effectively manage partnership
activities, track progress and highlight reports.
● Experience in developing creative brand-led campaigns and activation on behalf of
brands
Professional certification requirements:
N/A
Most relevant skills:
● Attention to Detail: Meticulous with a sharp eye for detail and accuracy.
● Communication: Able to talk and work with people at all levels in a professional and
mature manner across the whole parkrun network.
● Initiative: Able to be proactive, take initiative and take steps to improve ways of
working seeking support where necessary.
● Interpersonal Skills: Ability to communicate and establish rapport at all levels,
internally and externally.
● Organisation: Able to determine goals and priorities and to accurately assess the
actions, time and resources needed to achieve those goals.
● Presentation: Able to deliver engaging and informative presentations with excellent
public speaking skills.
● Priority Management: Able to manage competing priorities with resilience and thrive
in a fast paced environment.
● Teamwork: Able to effectively manage conflict and interact with / respect diverse
personalities.
● Able to use a variety of IT systems and tools, such as google workspace.
● Demonstrates high levels of discretion and confidentiality.
● Demonstrates a growth mindset, with a desire to improve and learn new skills.
At parkrun, we believe that everyone should be able to participate in, and enjoy, physical
activity in a safe environment, and be safeguarded from harm through a duty of care. As
such, safeguarding is a fundamental part of every role, and all staff have a responsibility to
play an active part in keeping everyone safe.
The post holder will be required to comply with all policies and procedures issued by
parkrun Ltd.
This job description is not exhaustive and serves only to highlight the main requirements of
the post holder. The organisation may stipulate other reasonable requirements. The job
description will be reviewed and may be subject to change.
parkrun is proud to be an Equal Opportunities Employer, committed to building a diverse
and welcoming team that reflects the communities we aim to serve. We believe that varied
perspectives strengthen our mission to create a healthier, happier planet. We encourage job
applications from qualified candidates regardless of gender, ethnicity, disability, age and
other protected characteristics.
At parkrun, we strive to make every voice heard and valued, and we are dedicated to breaking
down barriers to inclusion in all aspects of our workplace. For more on our commitment to
Diversity, Equity, and Inclusion, please see our Global DEI Statement.
parkrun Limited is the company responsible for delivering parkrun in the UK.



The client requests no contact from agencies or media sales.
Job Title: Member and Supporter Acquisition Lead (Maternity Cover)
Team: Supporter Engagement & Experience
Contract: Fixed-term 6 months
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
Interview Date: 6 August 2026
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £41,709 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
You will drive the growth of the organisation's membership and supporter base through strategic marketing, outreach, and engagement efforts.
This role is vital for expanding the Ramblers reach, enhancing its financial stability, and strengthening its community impact. You will develop and implement effective acquisition strategies, engage potential members and supporters, and foster long-term relationships aligned with the organisation's mission and values. You are a subject-matter expert in fundraising acquisition and digital marketing.
Key responsibilities
-
Deliver the Ramblers membership acquisition programme to attract and retain new members and supporters. This includes integrated, multi-channel marketing campaigns (including digital and face-to-face) and a test-and-learn approach to optimise conversion rates, sales, ROI and life-time value, with support from the Head of Member and Supporter Experience. At the Ramblers our current key acquisition channels are Digital Marketing, telemarketing and private site.
-
Manage our welcome and reactivation programmes (email, mail and telephone).
-
Using evidence-based insights, work with the Head of Member and Supporter Experience to evolve the membership proposition (embedding Ramblers new digital assets, platforms, products, offers) to enhance our relevance and reach.
-
Manage the acquisition budget of c£500k, producing timely reports to the Head of Member and Supporter Experience on income, expenditure and KPIs to monitor performance against plans. Lead the reforecast process for key lines accountable for and support the budget process.
-
Lead key acquisition projects across the organisation, delivering to time and budget.
-
Ensure regulatory compliance is embedded across team processes and communications in areas such as GDPR (General Data Protection Regulation), PECR (Privacy and Electronic Communications Regulations), Gift Aid, and the Fundraising Regulator. Ensure any agencies used adhere to the high standards we set.
-
Work across teams to develop and deliver engaging supporter journeys that enhance and deepen supporters’ experience of the Ramblers.
-
Agency and supplier management – manage and develop strategic relationships with our agencies, including the management of SLAs and performance measures, ensuring consistently high levels of performance.
-
Consult, equip and support the Ramblers GB-wide network of volunteer ‘membership ambassadors’ providing tools and resources to grow membership.
Other
-
Undertake such other duties as may be reasonably required of the post
-
Engage and proactively develop excellent working relationships across the organisation
The person
Knowledge, Skills and Experience
Knowledge and Experience
Essential:
-
Proven experience in working with external stakeholders/suppliers and managing performance
-
Extensive experience in digital marketing for recruitment of supporters/members, including in using Facebook. A subject-matter expert.
-
Digitally savvy, with knowledge and experience in testing new ideas through digital channels and an early adopter of new technology and digital products and platforms.
-
Proven experience in analysing complex data and building testing plans to inform strategic decisions and solve complex problems.
Desirable:
-
A proven track record (more than 2 years’ experience) in recruiting new supporters or members to a charity.
-
Experience of working with telemarketing agencies.
-
Experience of Private site or using dialogue approaches to recruitment.
-
Experience in developing multi-channel supporter journeys for new supporters/members.
-
Experience in using Salesforce or other CRMs
-
Experience in using an email-marketing platform, like Mailchimp or Marketing Cloud
Skills
-
Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.
-
A flexible and resilient approach, with a curious mindset to explore opportunities and overcome challenges.
-
A team player, able to develop collaborative, strong and effective working relationships.
-
Able to analyse and solve complex problems and manage processes and data flows with other teams.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Head of Strategic and Tactical Intelligence
Location: London (Hybrid working with 1 day a week in the London office)
Salary: £42,856 - £51,432 per annum
Contract: Permanent, Full-time
Join STOP THE TRAFFIK as their new Head of Strategic and Tactical Intelligence and lead an innovative intelligence function that is helping to disrupt the global business of human trafficking.
This is a unique opportunity to combine strategic leadership, intelligence analysis and commercial thinking to deliver intelligence products that help law enforcement, financial institutions and businesses identify and prevent modern slavery and human trafficking.
About STOP THE TRAFFIK
STOP THE TRAFFIK is a global charity dedicated to preventing vulnerable people from being recruited, trafficked and exploited. Through targeted prevention programmes and innovative intelligence products, the organisation works with governments, businesses, financial institutions and communities around the world to make human trafficking too high-risk and low profit to be viable.
As the organisation continues to grow its intelligence capability, this newly enhanced leadership role will shape the future of its strategic and tactical intelligence function while driving innovation and measurable impact.
The role
Reporting to the Director of Intelligence and Prevention, you will lead a multidisciplinary team of intelligence analysts, data analysts, developers and client managers, ensuring the delivery of high-quality intelligence products that help organisations identify, understand and respond to modern slavery and human trafficking risks.
You will combine strategic oversight with hands-on leadership, overseeing intelligence products, developing new services and technologies, contributing to commercial growth and representing STOP THE TRAFFIK externally with partners and clients. Working as part of the Senior Leadership Team, you will play a key role in delivering the organisation's impact and income ambitions.
Key responsibilities
· Lead and develop STOP THE TRAFFIK's multidisciplinary Intelligence Team.
· Deliver strategic and tactical intelligence products for businesses, financial institutions and law enforcement.
· Develop and implement the organisation's intelligence strategy and structured intelligence cycle.
· Lead the continued development of the Traffik Analysis Hub (TA Hub), STOP APP and future intelligence products.
· Build and maintain strategic relationships with commercial partners and generate new business opportunities through networking, presentations and sector engagement.
· Work across the Senior Leadership Team to achieve organisational impact and income objectives.
· Ensure safeguarding, quality assurance and continuous improvement remain at the heart of intelligence delivery.
About you
You are an experienced leader from an intelligence-led environment who enjoys combining strategic thinking with operational delivery. You are comfortable managing multidisciplinary teams, developing innovative products and translating complex intelligence into meaningful insight that drives action.
You will have:
· Significant experience leading intelligence teams and delivering intelligence-led programmes.
· Strong experience developing strategic partnerships across multiple sectors.
· Excellent communication, presentation and stakeholder engagement skills.
· Proven analytical ability with experience measuring and communicating impact.
· Outstanding written communication skills and the ability to translate complex information into clear, actionable intelligence.
· A collaborative, hands-on leadership style with excellent organisational skills.
· A commitment to innovation, continuous improvement and safeguarding best practice.
· An interest in tackling modern slavery and human trafficking and supporting STOP THE TRAFFIK's mission.
Why join STOP THE TRAFFIK?
This is a rare opportunity to lead an internationally recognised intelligence function where your work will directly contribute to preventing human trafficking around the world. You'll join a passionate, collaborative team committed to innovation, partnership and creating lasting change for vulnerable communities.
How to apply
For the full job description, please contact Faye Marshall or Giuseppe Di Maria at Harris Hill via the apply button or the Harris Hill website.
Closing date – Friday 28th August 2026
Harris Hill is a certified B Corp™ and a leading charity recruitment agency. We welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexual orientation or any other protected characteristic.
About us
We are UCL: a diverse community with the freedom to challenge and think differently. The world urgently needs solutions to diverse problems. UCL was founded 200 years ago on the generosity of a collective of people who believed in an institution that could drive forward those solutions. The world needed collective support then, and it needs it again now.
In response, UCL has launched , our biggest philanthropic and engagement campaign yet. Here, it will happen sets out our ambitions to solve global health, societal, climate and education challenges in UCL's next century. Here, we have the determination to double down on our discoveries, translate our innovations into impact and inspire the citizens of the future.
There has never been a more exciting time to join UCL Advancement. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success. Here, it will happen.
About the role
As Head of Alumni and Supporter Voice, you will establish and lead a new strategic function for UCL Advancement, ensuring that the perspectives, experiences and needs of our alumni and supporters shape engagement, volunteering and fundraising strategies. Through a programme of research, insight and evidence generation, you will help drive more informed decision-making and enhance the experience of our global alumni and supporter community.
Working across Advancement, you will design and deliver a programme of research, listening and feedback activity, bringing together qualitative and quantitative evidence to generate actionable insight. You will partner with colleagues across fundraising, engagement, data and insight functions, helping to embed a culture of evidence-based decision-making and ensuring that alumni and supporter voice is translated into meaningful action.
This is an exciting opportunity to shape a new function at a pivotal moment for UCL Advancement, helping us deepen engagement, improve supporter experiences and maximise the impact of our programmes and campaigns.
We are happy to consider applications to work on a part-time/flexible basis wherever possible (minimum 0.8 FTE - equivalent of 4 days per week, stated salary to be pro-rata).
This role is eligible for hybrid working with a minimum of 20% on site.
To find out more about the role, please contact Tom Travell () by email.
Please use the attached cover letter upload option to tell us how you meet the essential and desirable criteria in the person specification.
For more information about UCL Advancement, please visit:
First stage interviews are expected to be held on 5 and 6 August, second stage are expected to be held on 12 August.
About you
You will have experience designing and delivering research, insight, listening, evaluation or feedback programmes and using evidence to influence strategy, programme development and decision-making. You will be highly skilled at analysing and synthesising qualitative and quantitative data, translating complex information into clear recommendations that drive action.
You will bring experience of managing complex projects and building strong collaborative relationships with a wide range of stakeholders, alongside excellent communication and influencing skills. You will be comfortable working in an environment where priorities evolve and where identifying high-impact opportunities is key to success.
Experience of commissioning and managing external research agencies, together with experience in fundraising, engagement, higher education, membership or customer-focused organisations, would be advantageous.
We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.
What we offer
We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays.
Visit to find out more.
As well as the exciting opportunities this role presents we also offer some great benefits, some of which are below:
- 41 days holiday (27 days annual leave, 8 bank holidays and 6 closure days)
- Additional 5 days' annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.
Help us achieve our vision that fewer people die by suicide.
We are looking for a Community Fundraiser, to help grow income, strengthen supporter relationships and unlock the power of community fundraising nationwide.
This is an exciting role within our Community and Events team. You will work in a small team to innovate and drive the delivery of a community fundraising programme to help grow our supporter base and maximise income potential. You’ll inspire and support a range of groups and organisations to raise funds for Samaritans, by building strong, long-term relationships. You’ll also identify and develop new community fundraising opportunities.
We’re looking for someone who is solution focused and enjoys working collaboratively to support fundraisers to succeed. If you’re an experienced community fundraiser who thrives on building relationships, identifying opportunities and making things happen, we’d love to hear from you.
Contract terms:
- £30,000-£33,000 per annum, plus benefits
- Permanent
- 35 hours per week (full-time)
- We are passionate about flexible working, talk to us about your preferences
- Hybrid, linked to our Ewell (Surrey) office
- We value meeting in person and working collaboratively. We work in person around 2 days or more per month
- 28 days annual leave, plus bank holidays
What you'll be doing:
Growing community fundraising income
- Deliver a community fundraising programme, encouraging supporters, groups and organisations to raise funds for Samaritans.
- Identify, develop and secure new community fundraising opportunities.
Building strong supporter and volunteer relationships
- Build strong, long-lasting relationships with supporters.
- Deliver great supporter journeys and experiences that inspire long term engagement.
- Coordinate the delivery of community fundraising events.
- Maintain accurate supporter records, using insight to improve performance.
Innovating and collaborating across Samaritans
- Utilise social media channels and digital communications to promote and encourage fundraising activity.
- Work closely with colleagues across the organisation to ensure fundraising initiatives are aligned
What you’ll bring:
- Experience of community fundraising, supporter engagement or relationship management
- Ability to build and maintain strong relationships with a range of stakeholders
- Experience of delivering excellent supporter journeys and experiences
- Strong verbal and written communication skills
- Great organisational and project management skills
- An understanding and experience of supporter databases/CRM systems (desirable)
- Experience of working within fundraising regulations (desirable)
- Experience working with volunteers (desirable)
- Experience of digital communications and engagement (desirable)
For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
Apply now
If this sounds like the opportunity for you, we’d love for you to apply.
Please submit your CV and a cover letter (max 2 pages) evidencing expertise and experience you have to do this role. Please consider areas such as:
- Supporter experience and journey development
- Identifying new fundraising opportunities
- Innovation and solution-focused thinking
- Developing corporate pipelines and partnerships
If you require adjustments at any stage of the recruitment process, please let us know.
Applications close: 09:00am on Monday 3rd August 2026
Interviews: Interviews (online) will be held w/c 10th August.
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.