Head of supporter engagement jobs in Bermondsey, greater london
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Context and Background
The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC.
This will be achieved through integrated, audience-led, multi-channel marketing approaches, including; mass participation, individual giving, and campaigns that generate sustainable funding aligned to the NSPCC’s strategic priorities.
Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy.
The team will foster a high-performing, results-driven culture that values collaboration, innovation, and integration. By focusing on excellent supporter relationship management and purposeful engagement, it will deliver long-term, sustainable impact to support the NSPCC’s mission.
Job purpose
The Associate Head of Engagement Delivery will lead the planning, delivery, and optimisation of engagement and fundraising activity to key agreed audiences, ensuring alignment with the audience engagement strategy and campaign plan.
· Take accountability for Engagement Delivery team outputs, ensuring high-quality execution across creative, campaigns and channels
· Provide direct line management and coaching to diverse, multi-disciplinary teams, building capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture
· Ensure engagement and fundraising activity is insight-led and audience-focused, delivering effective engagement across a range of channels, with a strong focus on both warm/loyalty channels such as direct mail, email and telemarketing, and broader cold acquisition channels including DRTV, door drop, press, digital and integrated campaigns
· Take accountability for continuous improvement in campaign performance, working collaboratively with peers across the Engagement and Fundraising directorate to maximise impact and supporter value
· Work with the Public Engagement SLT to champion operational excellence and innovation, ensuring the team has the capacity, tools and processes to deliver integrated, responsive and supporter-centric campaigns
Key relationships – Internal
● Reporting into the Head of Engagement Delivery, this role sits alongside three peer Associate Heads within the Engagement Delivery function: the second Associate Head of Engagement Delivery (leading the complementary campaign delivery squads), the Associate Head of Digital Engagement, and the Associate Head of Direct Fundraising.
● Line management of a team of 8: Engagement Delivery Managers, Senior Officers and Officer
● Member of Public Engagement Leadership Team
● Collaborates closely with other Associate Heads within Engagement and Fundraising directorate, as well as Brand, Marketing and Communications, to create integrated strategies for public engagement and fundraising.
● Pro-actively works closely with managers and staff in other NSPCC functions to further fundraising relationships and opportunities for cross departmental working.
Key relationships – External
· External Agencies and Suppliers – including Creative and Media Agencies.
· External peers and networks in the charity sector, regularly attending groups in the UK charity sector to ensure the NSPCC is at the forefront of the sector trends.
· Professionals / Trading Bodies / Organisations that are at the forefront of fundraising and marketing
Main duties and responsibilities
· Campaign Planning and Delivery
o Accountable for the planning and operational delivery of engagement and fundraising campaigns, including direct mail, email and telemarketing to current supporter and DRTV, digital acquisition supporting integrated charity-wide campaigns, and advocacy activity.
o Oversee direct line management of campaign delivery teams, coaching and developing individuals to build capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture
o Oversee campaign briefing, scheduling, and performance tracking, ensuring campaigns are delivered in line with audience strategy and organisational priorities.
o Adjust campaign strategies as required to respond to performance, changing supporter behaviours, market conditions, and organisational priorities.
o Lead the formation, leadership and allocation of high-performing campaign delivery squads, ensuring teams are effectively structured, supported and empowered to deliver, ensuring each team is equipped with the necessary skills and expertise to successfully execute their campaigns, allocating resources based on audience insight and projected impact.
o Monitor and report on campaign performance, embedding structured feedback loops and squad retrospectives to capture learning and drive continuous improvement, using data to inform improvements and strategic decisions.
o Collaborate with colleagues across Engagement and Fundraising to ensure campaigns are insight-led and supporter-centric.
o Work with the Engagement Delivery Management Team ensuring that all activities are aligned with Digital Engagement and Direct Fundraising teams to ensure seamless execution and optimisation of campaigns to achieve the overarching objectives for the Public Engagement Directorate.
o Champion delivery standards, processes, and best practice within your portfolio, ensuring alignment with the organisation-wide Engagement Delivery standards set by the Head of Engagement Delivery.
· Strategic Leadership and Integration
o Working in partnership with peers to ensure that all channels are effectively utilised to deliver both standalone activity and integrated charity-wide campaigns, including collaboration with audience strategy, supporter experience, product, and insight teams, driving innovations across the income streams.
o Act as a subject matter expert within the organisation, providing expert guidance on campaign execution, creative development, and audience engagement.
o Maintain awareness of sector trends and developments in campaign delivery, bringing insight back into the team to inform delivery approaches and continuous improvement.
o Lead strategic relationships with external partners, including creative and media agencies and suppliers, ensuring they deliver high-quality, insight-led work aligned to organisational goals
o Undertake other duties as required by the Head of Engagement Delivery.
· Financial Management and Supplier Oversight
o Develop and manage comprehensive budgets for all campaigns, closely monitoring income and expenditure to ensure alignment with agreed ROI targets, and taking timely corrective action where necessary.
o Maintain oversight and senior level relationships with external suppliers, ensuring quality, compliance, and performance.
· Team Leadership and Development
o Lead, support and develop a high-performing, inclusive team, providing clear direction, coaching and feedback to build capability, confidence and accountability
o Foster a culture that prioritises wellbeing, continuous learning and high performance, ensuring individuals feel supported to succeed
o Develop T-shaped skills across the team to increase flexibility and cross-channel capability
Responsibilities for all Staff within Engagement and Fundraising Directorate
· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.
· To behave at all times in a manner consistent with the NSPCC’s Values.
· To ensure data used in relevant systems is current, accurate and reliable.
· To maintain an awareness of own and others Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
· A commitment to safeguard and promote the welfare of children, young people and adults at risk.
Person specification
1. Significant experience in strategic, integrated engagement and fundraising - developing and delivering multi-channel campaigns (direct mail, email and telemarketing, DRTV, door drop, press, digital and charity wide integrated campaigns) across the full marketing funnel, from brand awareness to direct response, in a non-profit or similar environment.
2. Up-to-date knowledge of direct and digital marketing theory and practice, including individual giving trends, regulations, and best practice, with a proven ability to optimise campaign performance and return on investment.
3. Strong track record of financial planning and budget management at scale, including setting and reporting on income and expenditure targets, and providing clear performance updates to the Engagement and Fundraising SLT.
4. Proficient in using data, analytics, CRMs, and business systems to generate insights, drive decision-making, and support continuous improvement across supporter engagement and fundraising activity.
5. Excellent strategic thinking and decision-making skills, with sound judgement, the ability to operate under pressure, and a creative, solution-focused approach to systems and process development.
6. Strong leadership and people management capabilities, with experience coaching and developing diverse teams, building capability, confidence, wellbeing and sustained high performance to deliver complex campaigns.
7. Deep understanding of audience and supporter experience across every touchpoint, with a focus on growing engagement, retention, loyalty, and long-term value.
8. Effective cross-organisational collaborator, skilled in aligning stakeholders, leading cross-functional delivery, and navigating complex environments with influence and confidence.
9. Excellent planning and workload management skills, able to balance strategic priorities and operational delivery across multiple projects in fast-paced, agile environments, delivering high-quality outputs at pace and responding effectively to changing performance, insight and organisational priorities
10. Exceptional interpersonal, communication, and negotiation skills, with the credibility to present to and influence stakeholders at all levels, both internally and externally including creative and media agencies and suppliers, to deliver high-quality campaign outcomes
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
The Head of Income Generation is a new and important leadership role within Stonewall Housing, created to grow and diversify our voluntary income and support the next stage of our development as a nationwide LGBTQ+ housing and homelessness charity.
Reporting to the Director of Development, you will lead the development and delivery of ambitious income generation plans, with a particular focus on significantly growing income from corporate giving and partnerships.
You will build on Stonewall Housing’s existing corporate relationships while identifying and securing new opportunities across the UK. This will include strategic and commercial partnerships, Charity of the Year relationships, corporate donations, corporate foundations, employee fundraising, sponsorship, cause-related marketing and other opportunities for businesses and their employees to support our work.
You will develop compelling partnership propositions, lead applications and pitches, build relationships with senior decision-makers and create opportunities that deliver sustainable income alongside wider value for Stonewall Housing and the LGBTQ+ communities we support.
Alongside your focus on corporate income, you will work across Stonewall Housing’s wider fundraising portfolio, contributing to the development and growth of individual giving, major donor fundraising, community fundraising and other voluntary income streams. You will identify opportunities for different areas of fundraising to complement one another and create meaningful pathways for supporters to deepen their relationship with Stonewall Housing.
This is a senior role that combines strategic thinking with hands-on income generation. You will be as comfortable developing an income strategy and managing a pipeline as you are writing an application to a corporate foundation, pitching a partnership, meeting a prospective supporter or developing a new fundraising opportunity.
Working closely with the Director of Development and colleagues across Stonewall Housing, you will help translate our services, impact and ambitions into compelling opportunities for funders, businesses, partners and supporters.
As this is a new role, you will have a significant opportunity to shape our approach, develop new income streams and build the systems, relationships and opportunities needed to support Stonewall Housing’s long-term sustainability and national impact.
Key responsibilities
Corporate giving and partnerships
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Lead the development and delivery of ambitious plans to grow and diversify Stonewall Housing’s corporate income across the UK.
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Generate income through corporate partnerships, corporate giving, Charity of the Year relationships, commercial partnerships, corporate foundations, employee fundraising, sponsorship and other forms of business engagement.
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Build and maintain a strong, diverse pipeline of prospective corporate supporters and partners.
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Research, identify and pursue new corporate fundraising opportunities that align with Stonewall Housing’s mission, values and strategic priorities.
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Secure new high-value and multi-year corporate partnerships that generate sustainable income and wider strategic value.
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Develop compelling and tailored partnership propositions that connect corporate priorities with Stonewall Housing’s services, impact and ambitions.
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Lead approaches, applications, pitches, presentations and negotiations with prospective corporate partners.
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Identify and submit high-quality applications to corporate foundations, corporate grant programmes and other business-led funding opportunities.
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Develop and submit strong Charity of the Year applications, pitches and presentations, supporting employee voting and engagement where required.
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Build trusted relationships with senior business leaders, corporate social impact and sustainability teams, corporate foundations, LGBTQ+ employee networks, employee resource groups and other key decision-makers.
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Develop commercial and cause-related partnerships that generate income, raise awareness and engage new audiences.
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Identify opportunities for sponsorship of Stonewall Housing’s events, campaigns, programmes and other areas of work.
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Develop opportunities for employees to support Stonewall Housing through fundraising, payroll giving, matched giving, challenge events, volunteering and other forms of engagement.
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Work with corporate partners to develop engaging fundraising activities and campaigns that inspire employee participation and generate meaningful income.
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Build strong, long-term relationships with existing corporate partners, identifying opportunities for renewal, increased investment and deeper engagement.
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Provide high-quality stewardship, communications and impact reporting that demonstrate the difference partners’ support makes.
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Work closely with colleagues to create meaningful opportunities for corporate partners and their employees to engage with Stonewall Housing’s work.
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Ensure volunteering, pro bono support and gifts in kind are developed as part of wider strategic relationships and, where appropriate, create pathways towards sustainable financial support.
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Represent Stonewall Housing at corporate events, networking opportunities, conferences, pitches and sector forums.
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Ensure prospective partnerships are subject to appropriate due diligence and align with Stonewall Housing’s values, ethical fundraising principles and commitment to LGBTQ+ communities.
Individual giving and wider fundraising
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Work across Stonewall Housing’s wider voluntary income portfolio to support the growth and diversification of sustainable income.
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Working collaboratively with colleagues across the Development team, develop and deliver plans to grow income from individual supporters, including regular giving, one-off donations, fundraising appeals and digital giving.
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Develop engaging supporter journeys that strengthen acquisition, engagement, retention and long-term support.
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Develop fundraising products, campaigns and activities that are accessible, engaging and capable of generating sustainable income.
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Identify opportunities to connect corporate engagement with individual giving, including employee donations, payroll giving, matched funding and workplace fundraising.
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Use supporter insight and fundraising data to improve engagement, retention and long-term value.
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Explore new and emerging income opportunities where these align with Stonewall Housing’s values, strategic priorities and organisational capacity.
Income strategy and development
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Work with the Director of Development to develop and deliver Stonewall Housing’s multi-year income generation strategy.
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Translate organisational priorities, service developments and evidence of impact into compelling cases for support and fundable opportunities.
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Identify opportunities to increase unrestricted and flexible income while maintaining a balanced and sustainable funding portfolio.
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Develop new fundraising products, campaigns and partnerships where there is clear potential for sustainable growth and positive return on investment.
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Maintain a strong understanding of the external fundraising environment, including emerging trends in corporate giving, responsible business, philanthropy and supporter engagement.
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Identify opportunities for collaboration with organisations and partners that share Stonewall Housing’s values and objectives.
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Ensure income generation activity supports Stonewall Housing’s organisational strategy, financial sustainability and ambitions for national impact.
Person specification
We know that excellent candidates may not meet every requirement listed below. If you are excited by the role and believe you have the skills, experience and potential to succeed, we encourage you to apply.
Essential experience
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Significant experience of working in a senior fundraising, income generation, development, partnerships or business development role, with responsibility for generating income and delivering against agreed targets.
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A strong track record of securing and growing income from corporate partners, businesses or other external organisations.
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Demonstrable experience of developing successful corporate relationships, from identifying and approaching prospective partners through to securing, managing and growing partnerships.
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Experience of generating income through a range of corporate opportunities, which may include strategic partnerships, commercial partnerships, corporate giving, Charity of the Year relationships, corporate foundations, sponsorship, employee fundraising or cause-related marketing.
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Experience of developing compelling funding propositions, partnership proposals, applications, pitches or presentations that have successfully generated income.
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Experience of building and maintaining effective relationships with senior stakeholders, funders, corporate partners and other external decision-makers.
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Experience of managing income targets, fundraising pipelines and financial forecasts, with the ability to assess progress, identify risks and prioritise opportunities.
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Experience of contributing to the development and delivery of fundraising or income generation strategies.
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Experience of working collaboratively with colleagues across different teams to develop funding opportunities, cases for support and partnership activity.
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Experience of providing effective line management, support and development to staff.
Desirable experience
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Experience of working across additional fundraising streams, such as individual giving, major donors, community fundraising, trusts and foundations or digital fundraising.
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Experience of securing high-value or multi-year corporate partnerships.
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Experience of submitting successful Charity of the Year applications or applications to corporate foundations and grant-making programmes.
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Experience of developing commercial partnerships, sponsorship opportunities or cause-related marketing campaigns.
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Experience of working with LGBTQ+ employee networks, employee resource groups or corporate inclusion networks.
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Experience of working within the LGBTQ+, housing, and/or homelessness, charity sectors.
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Experience of working within a growing organisation or developing a new area of fundraising activity.
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Experience of using a customer relationship management system to manage fundraising relationships, opportunities and income pipelines.
Essential knowledge
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Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people, or the ability and commitment to develop this knowledge quickly.
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Strong knowledge of corporate fundraising and partnership development, including current approaches to corporate giving, employee engagement, Charity of the Year partnerships and corporate social impact.
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Understanding of how to identify, cultivate, secure and steward corporate partners and other high-value supporters.
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Understanding of the principles of effective fundraising, including supporter and partner stewardship, relationship management and long-term engagement.
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Knowledge of effective income pipeline management, forecasting and performance monitoring.
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Understanding of the importance of generating sustainable and unrestricted income alongside funding for specific services and projects.
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Understanding of how effective communications, storytelling, evidence and impact reporting support fundraising and partnership development.
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Knowledge of ethical fundraising, due diligence and the importance of developing partnerships that align with an organisation’s mission and values.
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Understanding of equity, diversity and inclusion, and the importance of representing LGBTQ+ people and people with lived experience accurately, respectfully and without tokenism.
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Knowledge of relevant fundraising legislation, regulation and good practice, including the Fundraising Regulator’s Code of Fundraising Practice, data protection and responsible use of supporter information.
Essential skills and abilities
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Excellent relationship-building and networking skills, with the confidence and credibility to engage senior corporate stakeholders, funders, partners and supporters.
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A strong ability to identify opportunities, open new relationships and develop them into meaningful, sustainable partnerships.
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Excellent written communication skills, with the ability to develop persuasive funding applications, partnership proposals, cases for support, presentations and reports.
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Excellent verbal communication, influencing, negotiation and presentation skills.
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The ability to communicate Stonewall Housing’s mission, services and impact in a compelling and accessible way to a range of audiences.
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Strong strategic thinking skills, combined with a practical and delivery-focused approach.
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The ability to translate organisational priorities and service needs into compelling and fundable opportunities.
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Strong commercial and financial awareness, including the ability to develop income forecasts, manage targets and assess return on investment.
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The ability to develop and manage a strong pipeline of prospective partners and fundraising opportunities.
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The ability to use data, insight and evidence to inform fundraising decisions, monitor performance and identify opportunities for growth.
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Excellent organisational and project management skills, with the ability to manage multiple relationships, priorities and deadlines effectively.
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The ability to work independently, use initiative and take ownership of agreed areas of responsibility while working collaboratively as part of a wider Development team.
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The ability to lead, motivate and support colleagues, creating a collaborative and ambitious approach to income generation.
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Strong judgement, including the ability to assess potential opportunities, partnerships and risks through an ethical and values-led lens.
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The ability to build effective relationships across teams and bring colleagues together around shared opportunities and objectives.
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Confidence using digital communication, fundraising and relationship management systems, with the ability to learn new platforms and tools.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Substance Misuse, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave - 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
· BHSF health cash plan
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact Claire, our Director of Development, on claire[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.


The client requests no contact from agencies or media sales.
About parkrun
parkrun is a health and wellbeing charity and our vision is to create a healthier and happier
planet.
Since our conception in 2004, parkrun has evolved into a global social movement with a
vibrant and inclusive community at its core. As of 2024, we have recorded over 100-million
instances of walking, jogging, running, and volunteering.
Our mission is to transform lives by empowering people to be active, together, outdoors in
their local community; and to protect parkrun for the generations to come. Each and every
weekend, we deliver free, weekly timed events that people of all ages and backgrounds can
join in. By tackling barriers to participation, we encourage communities to come together
and embrace regular physical activity.
Now in its 21st year, parkrun spans over 2,600 locations in 21 countries with more than 10
million people registered, and counting.
And we have really only just begun.
Brief role description:
The Head of Partner Management role is responsible for leading on and strengthening
relationships with parkrun's corporate partners (external) both in the UK and globally. This
role involves maintaining and developing partnerships through regular face-to-face
meetings and communications, identifying opportunities to enhance revenue and value, and
ensuring partners align with parkrun's strategy. The role exists within the Commercial &
Fundraising team supporting global staff to ensure best practice across parkrun Global
partner footprint. As a senior staff member you will work with various teams to execute
successful partner campaigns and deliver partner’s rights. You will also support and on
identifying new sponsors and opportunities with corporates to increase revenue to parkrun.
Main responsibilities:
● Working with local partnership managers, manage and grow relationships with
parkrun’s global commercial partners ensuring strong collaboration and mutual
benefit.
● Develop parkrun’s account management processes and documentation globally with
an aim to be world class, using KPI and objective planning, data to measure
performance and ensuring regional partnership managers successfully achieve the
objectives of partners in their region.
● Create, manage and implement campaigns on behalf of partners, monitor and report
on performance of these campaigns and ensure the delivery of contracted rights.
Ensure best practice from these campaigns is shared across the parkrun territories.
● Work with Global Head of Commercial & Fundraising to identify, negotiate and on
board new partners and take a lead on renewing contracts with existing partners.
● Explore innovative ideas to enhance the rights offered to partners and identify
opportunities to increase value. Lead on exploring how parkrun can work with the
corporate sector; identifying opportunities that drive income not only from rights but
alignment with parkrun’s charitable mission.
● Build and manage a small, fast-paced, high-performance and collaborative team that
champions parkrun’s partners and their work.
Stay up to date with industry trends within the sports and charity sector, engage in
sector networking, and ensure parkrun adopts best practices in sponsorship
management to maximise partnerships and maintain a competitive edge
Expectations of a line managers at parkrun:
● Will have regular 1:1s with direct reports.
● Will set objectives for direct reports / team.
● Will provide regular feedback and developmental guidance.
● Will plan teams’ workload and availability.
● Will play a role in recruitment and selection and work with the People & Culture
team to understand the roles required.
● Will cascade messages to the team as appropriate.
● Will be able to assign responsibilities and authority to the right employees, taking
their interests, ambitions, development and competency into account.
● Will deliver any disciplinary sanctions in line with our policies and processes.
● Will provide support for team members and promote health and wellbeing at work.
Essential experience requirements:
● Experience in managing and leading relationships with commercial partners.
● Prior experience in managing and implementing successful campaigns on behalf of
partners, ensuring the delivery of rights.
● Experience in developing and implementing strategies to grow revenue through
partnerships and sponsorships.
● Experience in producing reports to track progression of partnership KPIs.
● Experience and confidence in presenting.
● Experience in line management
Desirable experience requirements:
● Experience managing commercial partners at an international level.
● Experience with managing/overseeing multiple partners at varying levels of
sponsorship -
● Experience in contract discussions and renewals.
Experience in organising partner engagement events or organising events with a
commercial partner.
● Familiarity with CRM systems or other tools to effectively manage partnership
activities, track progress and highlight reports.
● Experience in developing creative brand-led campaigns and activation on behalf of
brands
Professional certification requirements:
N/A
Most relevant skills:
● Attention to Detail: Meticulous with a sharp eye for detail and accuracy.
● Communication: Able to talk and work with people at all levels in a professional and
mature manner across the whole parkrun network.
● Initiative: Able to be proactive, take initiative and take steps to improve ways of
working seeking support where necessary.
● Interpersonal Skills: Ability to communicate and establish rapport at all levels,
internally and externally.
● Organisation: Able to determine goals and priorities and to accurately assess the
actions, time and resources needed to achieve those goals.
● Presentation: Able to deliver engaging and informative presentations with excellent
public speaking skills.
● Priority Management: Able to manage competing priorities with resilience and thrive
in a fast paced environment.
● Teamwork: Able to effectively manage conflict and interact with / respect diverse
personalities.
● Able to use a variety of IT systems and tools, such as google workspace.
● Demonstrates high levels of discretion and confidentiality.
● Demonstrates a growth mindset, with a desire to improve and learn new skills.
At parkrun, we believe that everyone should be able to participate in, and enjoy, physical
activity in a safe environment, and be safeguarded from harm through a duty of care. As
such, safeguarding is a fundamental part of every role, and all staff have a responsibility to
play an active part in keeping everyone safe.
The post holder will be required to comply with all policies and procedures issued by
parkrun Ltd.
This job description is not exhaustive and serves only to highlight the main requirements of
the post holder. The organisation may stipulate other reasonable requirements. The job
description will be reviewed and may be subject to change.
parkrun is proud to be an Equal Opportunities Employer, committed to building a diverse
and welcoming team that reflects the communities we aim to serve. We believe that varied
perspectives strengthen our mission to create a healthier, happier planet. We encourage job
applications from qualified candidates regardless of gender, ethnicity, disability, age and
other protected characteristics.
At parkrun, we strive to make every voice heard and valued, and we are dedicated to breaking
down barriers to inclusion in all aspects of our workplace. For more on our commitment to
Diversity, Equity, and Inclusion, please see our Global DEI Statement.
parkrun Limited is the company responsible for delivering parkrun in the UK.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.
We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Sussex. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.
We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Surrey. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
For over 190 years, London City Mission has been sharing the love of God and the good news of Jesus Christ with people on the margins in London, and we do this in partnership with churches.
LCM's vision is to see everyone from the margins being invited to followJesus. Currently supporting approximately 80 front-line missionaries, 40 Mission Catalysts and Project Workers, and 20 short-term placements across the city, LCM has set an ambitious target to grow donations and legacy income by at least 7.5% per year throughout our 5 year strategy to the end of 2029.
We are seeking a new Head of Major Gifts to drive innovation and growth through creative, wise, and inspirational leadership. Leading a high-performing and talented team, you'll develop LCM's strategy to grow relationships with individuals, Charitable Trusts, and Foundations who have the capacity to make a significant financial difference. You'll create rewarding partnerships that deliver the greatest mutual value, lead the growth of giving through gifts in Wills and In Memory donations, and build on the team's success to deliver a step change in income.
You'll develop strong relationships with supporters so they understand the impact of their giving, create ambitious annual income targets and KPIs in line with the 5-year strategy, and provide analysis and insight to the Leadership Team and Trustees. Working closely with colleagues acrossthe Mission, you'll be an advocate for the Fundraising and Supporter Partnerships team across the Mission and externally.
The successful candidate must be able to demonstrate:
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Proven track record in leading high-value fundraising programmes, particularly securing major gifts from individuals.
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Excellent leadership skills in supporting and developing a high performing team
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Strong financial expertise, including experience in target setting and providing detailed reporting and analysis.
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Skilled in using CRM systems to support fundraising strategies and nurture supporter relationships.
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Excellent verbal and written communication skills, with the ability to influence and build strong relationships.
Through this role you'll make a difference in London for the salvation of souls and to the glory of God, igniting a movement of mission in the local church to people on the margins. You'll be part of a mission-focused team who gather for daily staff prayers, monthly team days with worship and teaching, and an annual week of prayer.
Closing date for applications: Friday 31st July 2026 at 12noon
Selection process: For shortlisted candidates, the process will include two stages. The first interview is expected to take place in early August 2026.
The client requests no contact from agencies or media sales.
About the Role
As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.
This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.
In this role, you will:
Strengthen governance, risk and compliance
· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance
· Embed effective risk management processes
· Oversee key compliance areas including safeguarding, GDPR and reporting
Build operational systems and infrastructure
· Develop and implement scalable systems, processes and internal controls
· Improve data management (including CRM) and strengthen reporting
· Contribute to ensuring operational readiness to support national growth
· Work with external providers on IT and financial system integration
Lead people, culture and organisational development
· Oversee recruitment, onboarding and retention of a high-performing team
· Strengthen performance management and accountability frameworks
· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission
Enable delivery, impact and growth
· Strengthen operational support for programme delivery and expansion
· Support the translation of strategic ambitions into practical systems and ways of working
· Improve data insight to inform decision-making
· Support development of fundraising infrastructure.
Contribute to wider organisational life
· Work collaboratively across the team to support evolving priorities
· Act as an ambassador for BeSpace’s values and Christian ethos
About You
We are looking for someone who:
· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation
· Has good experience in developing systems, processes and organisational infrastructure
· Can work closely with a CEO to translate vision into operational delivery
· Has excellent organisational and project management skills
· Is proactive, collaborative and relational leader who builds strong teams and culture
It would be a bonus if you:
· Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation
· Have significantly enabled the scaling of a regional organisation to national growth operationally.
· Have experience in fundraising systems or donor management
Could you lead a talented team to deliver compelling, audience‑led campaigns that accelerate progress for everyone affected by ovarian cancer?
We are looking for an Interim Head of Marketing and Communications to lead this function during an exciting period of transition and growth. This role will play a pivotal part in delivering our communications and brand strategy, supporting the rollout of our new organisational strategy, and maintaining momentum across high‑profile campaigns and projects.
Reporting to the Director of Fundraising and Engagement, you’ll oversee marketing and communications across the organisation, line managing a team of specialists and working closely with the Senior Leadership Team. You’ll provide strategic leadership, clear direction and hands‑on support, ensuring activity is well planned, insight‑driven and aligned to our wider organisational objectives.
This role is ideal for an experienced marketing and communications leader, ideally from the charity sector, who can combine strategic thinking with strong delivery, and who thrives in a fast‑paced, collaborative environment.
We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. It’s an exciting time to be joining Target Ovarian Cancer as we move into our ambitious new strategy.
Join us and together we'll fight for a world where everyone with ovarian cancer lives.
The role
This is a full-time (35 hours per week), fixed-term position to July 2027.
We operate a hybrid working model. You will usually work remotely but will be expected to attend meetings at our office near London Bridge when required. Please note that travel costs to the office are not covered.
If you would like more information about expected office attendance, please refer to the recruitment pack.
How to apply
You will be asked to submit your CV and answer two application questions (maximum 250 words each) as part of the process. You will also be asked to complete an equalities monitoring form.
Applications without responses to the application questions may not be considered.
Key dates
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Closing date: 22 July 2026
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First interview Monday 27 July, second interview Friday 31 July
If you are invited to interview, you will have the opportunity to request any reasonable adjustments.
Additional information
Target Ovarian Cancer does not hold a sponsorship licence and cannot sponsor visas.
We are committed to making our recruitment process accessible to all. If you require support with your application, please refer to the guidance provided in the recruitment pack.
We’re targeting what’s important – symptoms awareness, life-saving early diagnosis, better treatments and support



The client requests no contact from agencies or media sales.
This is an exciting opportunity for an experienced international advocacy professional to lead our global engagement strategy as our inaugural Head of Advocacy. You will be joining us at a pivotal moment on our mission as we continue to develop and implement our international engagement strategy and launch a new Global Institute for the 1001 Critical Days. As our Head of Advocacy you will elevate our influence on the global stage. You will work with our senior team to drive international advocacy and engagement with policymakers, parliamentarians, international organisations, and strategic partners. Your work will help us to position babies – and the 1,001 critical days – at the heart of global policy agendas.
To apply please click on the redirect to recruiter button. Please note that interviews will take place on Thursday 13 August.
We are determined that every baby should experience the best start in life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
As a Support Caseworker, you will provide timely, compassionate and person-centred support to individuals and families referred to our services. Through structured holistic conversations, you will identify individual needs, develop personalised support plans, and help people access information, practical guidance, peer support and appropriate internal and external services.
Working closely with colleagues, healthcare professionals and partner organisations, you will support individuals to navigate key stages of their journey, ensuring they feel informed, empowered and connected to the right support at the right time. You will contribute to the consistent delivery of high quality support pathways while maintaining accurate records and working in line with safeguarding, consent and data protection requirements.
This role does not provide clinical advice but works collaboratively with healthcare professionals and other partners to ensure people receive the support they need.
Main tasks and responsibilities:
- Manage referrals, make timely first contact, obtain consent, agree support plans, and maintain accurate CRM records.
- Deliver holistic needs assessments, identify priorities, and develop and review personalised support plans.
- Provide compassionate, person centred support, helping individuals navigate key stages while ensuring timely progression through agreed pathways.
- Signpost and refer individuals to appropriate services, encourage engagement with support options, and work collaboratively with healthcare professionals and partner organisations.
- Maintain high quality records, capture outcomes, monitor risks, and contribute to service evaluation and continuous improvement.
- Identify and escalate safeguarding concerns, comply with GDPR and organisational policies, and maintain professional boundaries.
- Build effective relationships with colleagues and external partners, represent the organisation professionally, and contribute to the ongoing development of high-quality services.
Other responsibilities:
- To ensure all activity complies with data protection legislation, GDPR requirements and organisational policies.
- To represent the charity externally if required and to undertake other such tasks as required by the line manager.
Working arrangements
- Permanent Contract
- Full time: Monday to Friday, 35hours/week
- Hybrid working arrangement
- All necessary equipment provided
About Us
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So, everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join the charity. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
We believe that by creating opportunities for all, we strengthen our impact and better support the communities we are committed to serve.
What we offer
At Muscular Dystrophy UK, you'll have the opportunity to do meaningful work that makes a real difference to the lives of people living with muscle wasting conditions. We are committed to creating an inclusive, supportive workplace where colleagues can thrive and enjoy a healthy work-life balance.
In return, we offer a competitive benefits package, including:
- 25 days' holiday (pro rata), increasing by one day each year after five years' service, up to 30 days, plus bank holidays.
- Time off in lieu for approved out of hours work.
- Employer contribution of 5% with a minimum employee contribution of 3%.
- Death in service cover from your first day of employment.
Health and wellbeing
- HSF Health Plan, including cashback on healthcare costs for you and your family.
- Employee Assistance Programme (EAP) offering free, confidential advice and support.
- Health and wellbeing resources, including Healthy Living support.
- Access to osteopathic treatment through the UCO Clinic Community Partnership.
- Discounted gym memberships.
Lifestyle benefits
- Employee discounts at a wide range of high street and online retailers.
- Interest-free season ticket loans.
- Cycle to Work scheme.
- Discounts on cinema tickets, live events and much more.
How to Apply
Please complete our application and include:
- Your CV and Cover Letter (PDF or Word format).
- Responses to the application questions
Important information
- This role is open to candidates based in the UK who have the right to work in the UK.
- Applications that do not include all the requested information may not be considered.
Next Steps
Application deadline: Monday 20 July 2026, 11:59pm
Please note that we reserve the right to close this vacancy early if we receive a high volume of strong applications
Interviews: Week commencing Monday 27 July 2026.
Expected start date: August 2026.
We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups, including people from ethnic minority backgrounds, LGBTQ+ individuals, previous convictions and those with lived experience of the conditions we represent.
We are committed to fair and inclusive recruitment, with disclosure only requested where relevant at the appropriate stage
If you require any reasonable adjustments or additional support at any stage of the recruitment process, please let us know. We will work with you to understand your needs and make the recruitment process as accessible as possible.
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Play for Progress
This is an exciting moment for Play for Progress (PFP) as we celebrate our 10th anniversary and reflect on a decade of creative, therapeutic and community-building work with young people navigating the asylum system. Play for Progress is a Croydon-based charity dedicated to supporting unaccompanied young people seeking asylum, aged between 14 and 25. Through creative engagement, education, therapeutic & mental health support and community-building, we provide a space where young people can access opportunities, develop their skills, and find the support they need to navigate the challenges of displacement.
Our mission is simple but profound: to ensure that every young person who comes to us has the community to survive, the space to heal, and the stability to thrive. We are a small, close-knit team driven by a deep commitment to the young people we serve and we are looking for a Head of Therapeutic Services who shares that commitment.
The Role
This is a management position with both strategic and clinical responsibility. As Head of Therapeutic Services, you will drive and develop our therapeutic offer, ensuring that our young people receive high-quality, evidence-based, and culturally responsive care. You will lead our team of multi disciplinary therapists, providing clinical oversight and operational support, and hold a small caseload of clients. You will also manage and oversee our weekly group therapy sessions on Tuesday afternoons in Croydon.
As a member of the Senior Leadership Team, the Head of Therapeutic Services will contribute to organisational strategy, safeguarding, service development and build strong working processes across the different strands of Play for Progress. You will work closely with the Executive Director and senior leadership team to shape the organisation’s Therapy Department.
Key Responsibilities:
Strategic Leadership and Service Development
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Provide strategic leadership for all therapeutic services, including individual therapy, group work, and psychosocial support programmes
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Develop and implement the clinical strategy aligned with the charity’s mission and the specific needs of traumatised young refugees
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Represent therapeutic services within the Senior Leadership Team.
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Contribute to organisational planning, annual reports and funding reports.
Clinical Practice
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Maintain overall responsibility for clinical quality and standards of practice (clinical and non-clinical) to multi-disciplinary colleagues.
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Ensure all therapeutic work is grounded in trauma-informed and culturally sensitive, anti-racist practices.
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Provide clinical supervision to therapists and frontline staff.
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Maintain a small therapeutic caseload, modelling excellent trauma-informed practice.
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Support therapists with complex clinical work and risk management.
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Oversee clinical record keeping and documentation.
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Oversee clinical risk assessment and risk management across the team.
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Ensure appropriate use of our CRM software, In-Form, for accurate case management and attendance data.
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Keep up to date with developments in refugee mental health and trauma practice.
Safeguarding
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Act as one of the Designated Safeguarding Leads.
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Provide safeguarding support and oversight to the therapy team.
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Respond to safeguarding concerns arising from therapeutic work.
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Ensure safeguarding records are accurate and appropriately shared across therapy and casework team.
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Work closely with other safeguarding leads and attend safeguarding meetings.
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Promote a strong safeguarding culture across therapeutic services.
Operational Management
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Oversee referrals and allocation of one-to-one therapy.
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Monitor and manage therapy waiting lists and service capacity.
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Coordinate delivery of weekly Creative Arts Therapy programmes.
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Ensure effective programme logistics, room bookings and resources.
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Monitor attendance, outcomes and service data using In-form.
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Liaise with the Welcome Team to ensure young people are informed about Tuesday sessions.
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Maintain communication with young people through weekly messages and group updates.
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Support visits from funders and external stakeholders if ever required.
Team Leadership
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Line manage and support a small team of therapists and therapeutic support workers
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Leading on recruitment, induction and probation.
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Support professional development and CPD for the team.
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Foster a reflective, compassionate, trauma-informed and well-supervised working culture
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Lead therapy team meetings and planning days.
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Provide day-to-day support on clinical and operational matters.
Partnership Working & External Relationships
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Build strong relationships with CAMHS, social workers, legal representatives and community partners.
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Attend multi-agency meetings where appropriate.
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Advocate for the mental health needs of young refugees.
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Contribute to funding applications and impact reporting.
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Represent Play for Progress externally when required.
Who You Are
Essential
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Qualified therapist (e.g. BACP, UKCP, BPS, or equivalent accreditation) with substantial post-qualification experience
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Demonstrable experience working therapeutically with children and young people who have experienced trauma, ideally including refugee or forced migration contexts
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Strong understanding of complex trauma, PTSD, loss, grief, and the psychosocial impacts of displacement and persecution
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Good skill or ability to provide clinical supervision
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Knowledge of safeguarding legislation and practice in the UK
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Cultural humility and experience working across cultural and linguistic differences
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Experience managing or leading a small team
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Strong communication and interpersonal skills
Desirable
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Specialist training in trauma-focused modalities (e.g. EMDR, TF-CBT, somatic approaches, narrative therapy)
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Understanding of PfP’s approach to therapy
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Experience working with interpreters
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Knowledge of the UK asylum system and its impact on mental health
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Experience contributing to fundraising or grant reporting
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Second language relevant to the communities served
What We Offer
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A flexible, supportive and genuinely values-driven working environment
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The chance to be part of an organisation doing vital and meaningful work with young people
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20 days annual leave pro rata, plus bank holidays
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Pension - 5% contributory pension scheme with 3% employer contribution
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Hybrid and flexible working arrangements
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Regular supervision and access to professional development opportunities
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A warm, diverse and inclusive team that reflects the communities we serve
Our Commitment to Equity, Diversity & Inclusion
Play for Progress is an equal opportunities employer. We warmly welcome applications from people of all backgrounds, and particularly encourage applications from Black, Asian and minoritised ethnic communities and from people with direct, generational and/or indirect lived experience of the refugee or asylum journey. We believe that a team which reflects the diversity of the young people we support makes us stronger and more effective in our work.
If you require any adjustments to support you through the recruitment process, please feel free to contact us.
Please submit application via Charity Jobs or download the application pack for email submissions by Sunday July 26th, 23:59.
We are a creative community modelling compassionate approaches to migration centred on wellbeing, cohesion + solidarity.
The client requests no contact from agencies or media sales.
About us
We are UCL: a diverse community with the freedom to challenge and think differently. The world urgently needs solutions to diverse problems. UCL was founded 200 years ago on the generosity of a collective of people who believed in an institution that could drive forward those solutions. The world needed collective support then, and it needs it again now.
In response, UCL has launched , our biggest philanthropic and engagement campaign yet. Here, it will happen sets out our ambitions to solve global health, societal, climate and education challenges in UCL's next century. Here, we have the determination to double down on our discoveries, translate our innovations into impact and inspire the citizens of the future.
There has never been a more exciting time to join UCL Advancement. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success. Here, it will happen.
About the role
As Head of Alumni and Supporter Voice, you will establish and lead a new strategic function for UCL Advancement, ensuring that the perspectives, experiences and needs of our alumni and supporters shape engagement, volunteering and fundraising strategies. Through a programme of research, insight and evidence generation, you will help drive more informed decision-making and enhance the experience of our global alumni and supporter community.
Working across Advancement, you will design and deliver a programme of research, listening and feedback activity, bringing together qualitative and quantitative evidence to generate actionable insight. You will partner with colleagues across fundraising, engagement, data and insight functions, helping to embed a culture of evidence-based decision-making and ensuring that alumni and supporter voice is translated into meaningful action.
This is an exciting opportunity to shape a new function at a pivotal moment for UCL Advancement, helping us deepen engagement, improve supporter experiences and maximise the impact of our programmes and campaigns.
We are happy to consider applications to work on a part-time/flexible basis wherever possible (minimum 0.8 FTE - equivalent of 4 days per week, stated salary to be pro-rata).
This role is eligible for hybrid working with a minimum of 20% on site.
To find out more about the role, please contact Tom Travell () by email.
Please use the attached cover letter upload option to tell us how you meet the essential and desirable criteria in the person specification.
For more information about UCL Advancement, please visit:
First stage interviews are expected to be held on 5 and 6 August, second stage are expected to be held on 12 August.
About you
You will have experience designing and delivering research, insight, listening, evaluation or feedback programmes and using evidence to influence strategy, programme development and decision-making. You will be highly skilled at analysing and synthesising qualitative and quantitative data, translating complex information into clear recommendations that drive action.
You will bring experience of managing complex projects and building strong collaborative relationships with a wide range of stakeholders, alongside excellent communication and influencing skills. You will be comfortable working in an environment where priorities evolve and where identifying high-impact opportunities is key to success.
Experience of commissioning and managing external research agencies, together with experience in fundraising, engagement, higher education, membership or customer-focused organisations, would be advantageous.
We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.
What we offer
We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays.
Visit to find out more.
As well as the exciting opportunities this role presents we also offer some great benefits, some of which are below:
- 41 days holiday (27 days annual leave, 8 bank holidays and 6 closure days)
- Additional 5 days' annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About the role
Are you passionate about developing innovative products and propositions that inspire people to take action? Do you enjoy using data and customer insight to shape strategies that deliver meaningful results?
We're looking for a Proposition & Product Manager to join our Marketing, Communications & Fundraising team. In this exciting role, you'll help develop and optimise fundraising and commercial propositions that engage supporters, attract new audiences, and generate sustainable income.
Working collaboratively across marketing, fundraising, philanthropy, retail, data and analytics teams, you'll play a key role in ensuring our products and supporter journeys are relevant, compelling and aligned with our brand.
What you'll be doing:
- Develop and manage fundraising and commercial propositions from concept through to evaluation.
- Use audience insight, market trends and performance data to identify opportunities for growth and innovation.
- Build compelling business cases to support investment in new products and propositions.
- Analyse supporter behaviour and engagement to optimise products and improve the customer journey.
- Work closely with colleagues across marketing, fundraising and philanthropy to prioritise projects and maximise impact.
- Test and refine propositions with target audiences to ensure they are engaging and effective.
- Provide strategic recommendations that support individual giving, legacies, partnerships, philanthropy and commercial initiatives.
- Build strong relationships with internal teams and external partners to identify opportunities and share insight.
- Ensure all propositions align with organisational objectives, brand values and relevant policies.
Please note this role is primarily home based, with occasional travel required to attend meetings other business needs.
About you
We're looking for someone who combines commercial thinking with creativity and a passion for understanding audiences.
You'll ideally have:
- Experience developing fundraising propositions or products within the charity or non-profit sector.
- Strong analytical skills with the ability to turn insight into actionable recommendations.
- Knowledge of marketing principles, audience segmentation and customer journeys.
- Excellent stakeholder management and communication skills.
- The ability to manage multiple projects and influence cross-functional teams.
- Experience of audience engagement strategies would be an advantage.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
- Flexible working options to support your work–life balance and individual circumstances.
- 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
- Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
- Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
- Life assurance providing four times your annual salary for added peace of mind.
- AXA Health Employee Assistance Programme, with 24/7 wellbeing support
- Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
- Enhanced maternity, paternity and adoption leave to support you and your family.
- 10% discount on PDSA Pet Insurance plus access to staff veterinary services.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Communications & Engagement (Maternity Cover)
£54,068 with 2026/27 annual pay award yet to be agreed, plus 6% contributory employer’s pension.
War on Want’s head office: 44-48 Shepherdess Walk, London N1 7JP. Hybrid working with a minimum of one day per month in the office, with one day or more per week preferred to coincide with communications team attendance and other key meetings.
War on Want is a radical charity working in solidarity with grassroots movements around the world to fight the root causes of poverty, inequality and injustice. We campaign against corporate power, economic exploitation and systems of oppression that drive poverty and human rights violations.
The Head of Communications and Engagement leads the development and execution of War on Want’s organisational strategic communications plan. In doing so, they contribute to a wide range of shared organisational objectives including campaign, supporter engagement, and income generation priorities.
Working closely with the Income & Engagement Director, and other Departmental or team leads, the successful candidate will further strategic and operational communications to ensure War on Want delivers engaging creative public campaigns, and reaches the right audiences, with the right messages, at the right time to advance its vision and mission. In doing so, they will raise War on Want’s profile and make significant contributions to the effectiveness of its campaigns, international partnerships, and global movement building activities.
If you’re excited by the chance to lead on organisational communication strategies across multiple audiences to advance a wide range of objectives, then this may be the role for you. You and your team will bring to life complex issues like climate breakdown, Israel’s apartheid and genocide of the Palestinian people, workers’ rights, and economic injustice. Your skills as a team leader and ability to collaborate with others will deliver compelling storytelling that inspires, mobilises, and delivers impact.
Deadline for applications: 11.00AM on Monday 27th July. Please note we will be interviewing on a rolling basis and reserve the right to close the recruitment process early if a suitable candidate is appointed.
War on Want is a registered charity no 208724. We actively encourage applicants from ethnic minorities and aim to be an equal opportunities employer.
The client requests no contact from agencies or media sales.
Battersea is two years into an exciting phase of innovation and transformation as part of a five-year strategy to be here for every dog and cat. With increased investment in income generation, we have recently expanded our team to drive the growth necessary to achieve our organisational goals. Our fundraising team connects the journey of the animals in our care to the wider public, demonstrating how their contributions enable us to support every dog and cat. This is an opportunity to play a pivotal role in the implementation of our new strategy.
This role leads the ongoing development and implementation of Battersea's Supporter Experience strategy, creating relevant and engaging supporter experiences that build loyalty, increase long-term value and support income growth. Working across Public Fundraising and the wider Income Generation directorate, the role is responsible for shaping supporter journeys, embedding supporter-centred approaches and using insight, data and technology to continuously improve engagement, retention and supporter value.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date:
28th July 2026, 11:59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round (online) - 5th August 2026
Second round (in person, it may include a task) - 11th and/or 12th August 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



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