Head of supporter engagement jobs in Bermondsey, greater london

This is an exciting opportunity to shape engaging campaigns and storytelling across digital, social media, email, PR and community channels. Working as part of our Fundraising and Communications team, you’ll create compelling and accessible communications that inspire action, strengthen our community, support fundraising and help people live full and healthy lives with MS.

Working closely with colleagues, ambassadors and people living with MS, you’ll help amplify authentic lived experience, develop impactful campaigns and use insight and digital best practice to grow engagement and reach.

We’re looking for someone with strong writing and storytelling skills, experience delivering communications, marketing or digital campaigns, and a good understanding of digital engagement, social media and email marketing. Most importantly, we’re looking for someone who is collaborative, proactive and motivated by making a meaningful difference.

About Overcoming MS

Overcoming MS is the world’s leading MS healthy lifestyle charity. We help people live full and healthy lives with MS through evidence-based information, practical tools and a supportive global community.

Since 2012, we have supported people affected by MS to make informed lifestyle choices alongside medical treatment, helping people feel more empowered, informed and hopeful about living with MS.

Our vision is a world where everyone with MS has the information, confidence and support they need to live well.

Job summary

The Communications and Marketing Manager plays a central role in helping Overcoming MS reach and support more people living with multiple sclerosis worldwide. The role leads the creation of compelling, evidence-based, and emotionally engaging communications that strengthen connections with our community, raise awareness of the Overcoming MS approach, support fundraising, engagement, and behaviour change, and showcase our services and offerings. 

Working across communications channels, campaigns, storytelling and community engagement, the postholder will enable our audiences to feel they have the appropriate level of information and confidence to make lifestyle changes, through the support we offer to live a full and healthy life with MS. 

Key responsibilities and duties: 
The role comprises the following key areas of responsibility: 

Communication and campaign creation 

• Craft engaging, accessible and audience-focused communications which inspire action, deepen engagement and build trust. 

• Plan and execute integrated marketing and communications campaigns across digital channels, print, PR and Community channels in alignment with our Fundraising and Communications Strategy.

• Support the Head of Communications, Marketing & Digital with campaign planning, aligning Communications objectives to organisational and income generation objectives. 

• Support the Services team with the promotion of our services, including the dissemination of insights and data, to grow our awareness and engagement 

• Support colleagues and audiences. Working with stakeholders to ensure communications are planned and delivered at the right time to meet their needs.

• Ability to communicate complex or sensitive information in a clear, accessible and empathetic way. 

• Understanding of inclusive and accessible communications best practice. 

Using results to drive change 

• Use audience insight, analytics and user behaviour to shape campaigns and improve engagement. 

• Test, learn and optimise marcomms communications through experimentation, AB testing and evaluation. 

• Contribute to Marcomms evaluation on performance and impact. 

Storytelling and Community voices  

• Build trusted relationships with people living with MS and the wider Overcoming MS community to develop authentic and inspiring stories. 

• Support contributors sensitively and ethically, ensuring appropriate consent and safeguarding processes are followed. 

• Identify opportunities to amplify community voices across campaigns, fundraising and communications. 

• Ensure storytelling reflects the diversity and inclusivity of the Overcoming MS community. 

Social media and content creation 

• Lead on building our impact and engagement on social media with our audiences, in line with our objectives, including supporting awareness and engagement campaigns and fundraising. 

• Ensure that we are using the best tools and techniques by staying up to date with trends. 

• Monitor social media, ensuring prompt and accurate responses to enquiries. 

• Use analytics to constantly optimise our social media impact. 

• Ensure content is accessible, audience-led and aligned with best practice in health communication. 

• Support content development across both digital and print communications where required. 

• Working closely with the services team, lead the content creation and maintenance of our website to maximise our impact with audiences. 

• Build and nurture relationships with celebrity ambassadors, influencers and public supporters. 

Email marketing 

• Develop content for email marketing, including for fundraising and events campaigns. 

• Optimise email by A/B testing content to maximise performance through design and content improvements, and creating triggered email sequences to build our message. 

• Use audience segmentation and personalisation to support campaigns. 

• Use analytics to identify ways to constantly optimise our email impact. 

Community Engagement 

• Support our digital community through different discussion groups and platforms (social media, hubs, etc). Including liaising with internal teams and promoting best practice. 

• Support online events and drive positive engagement opportunities.

Brand communication 

• Ensuring all activity aligns with brand priorities. 

• Championing on-brand messaging. Acting as a trusted expert on brand tone of voice.  

• Ensuring all media and communications guidelines/policies are followed and kept updated. 

• Sharing best practice with the wider organisation and continuing professional development.

Creative skills 

• Generate and develop creative and innovative ideas with a good eye for brand, design, film and photography.

• Develop clear briefs and oversee production of high-quality digital and printed communications materials. 

• Create engaging collateral through design software.

• Edit small amounts of audio or video (desirable). 

• Support content development across both digital and print communications where required. 

PR and Media 

• Support the Head of Communications, Marketing and Digital with media relations through press releases and statements. 

• Support with securing regional, national and international media coverage, sourcing case studies and creating campaign assets and messaging for media partners. 

 
PERSON SPECIFICATION 

• Self-motivated and adaptable/proactive, with strong organisational skills and the ability to manage competing priorities effectively

• A keen eye for detail with a consistently high quality of work output.

• Highly organised, able to manage a content schedule, and plan and deliver digital campaigns. Able to prioritise work across multiple projects to meet deadlines.

• Demonstrable experience in developing, leading and executing high-quality, effective communications and engagement strategies that achieve desired results.

• Excellent writing, editing and communication skills for social media, web, email and PR.

• An understanding of how communications affect and engage audiences.

• An ability to communicate in an inclusive way with diverse audiences.

• Experience in managing and optimising website content, with strong on-page SEO skills.

• Confident using email marketing and social scheduling

• Familiarity with Google tools (Analytics, Adwords, Search Console, etc) and digital monitoring tools. 

• Skills in creative content development, such as audio, video and photo editing. 

• Interest in wellbeing 

• Experience managing external suppliers, freelancers or creative agencies (desirable) 

• Experience working in the charity, health or wellbeing sector. (desirable) 

• Able to flex hours and work outside normal hours where needed to cover events (time off in lieu will be provided). 

 
This job description outlines the main responsibilities of the role, but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role. 

How to apply: Please click on the Apply Now button, submit your CV, and please answer the three questions we have prepared for you. Please use the Cover Letter space to tell us your motivation for working  at Overcoming MS.

Application timeline:

Close date: until 9am Monday 15th June

First round interviews: 18th and 19th June, online via Microsoft Teams

Second round interviews: 23rd June on Teams/in person TBC, and it will include a short task and presentation

Our Commitment to Equity, Diversity and Inclusion: We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.

We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.

If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.

The role of Senior Events and Partnerships Manager will lead the Events and Partnerships Teams to deliver their strategy and plans. Working with the Head of Public Fundraising the Senior Events and Partnerships Manager will carry out a programme of continuous improvement to shape our programme of events for supporters, the local community, our children, young people and their families and retain and grow our partnerships and community fundraising programmes. This work is vital in helping us to achieve our strategic aims of increasing our net contribution and growing our supporter base.

The successful candidate will proactively lead our Events Team to review and overhaul our current events programme before implementing a varied and exciting refreshed programme which will engage new and current supporters as well as the local community and our children, young people and their families. They will also lead our Partnerships Team to develop and maintain and grow long-term, high value and multifaceted community, group and corporate partnerships to maximise income, value and influence for The Children’s Trust.  You will lead a small team of events and partnerships managers to secure and manage a range of new and existing partnerships and events (including owned and third party).   

Income generation and strategy

• Lead the implementation and delivery of the strategy for the Events and Partnerships teams and work with the Head of Public Fundraising and the teams to develop and review strategies to maximise income from events and partnerships
• Utilise audience insight to develop a broad and innovative range of income generating products to engage new and steward existing partners (including community supporters, businesses, groups and schools)
• Lead the Events team to review and overhaul our current events programme so that we are maximising net income and ROI as well as meeting the needs of our supporters and local community, and building connections and long-term relationships with our events supporters
• Manage partnership pipeline including building opportunities with new businesses to increase the range, value and number of partnerships for The Children’s Trust
• Work with the Partnerships team to implement processes that streamline and integrate relationship management across the team
• Lead the team to maximise growth and opportunities from businesses, community supporters, groups and schools through supporter journeys, stewardship, and cross-sell
• Work across the Retail, Fundraising and Communications directorate to maximise opportunities for contact mapping, cross-sell and support the activity of other teams within the directorate (including but not limited to stock donations, sponsorship of committee-led events, pro bono support, gifts in kind etc.) 

Events and relationship management

• Build and maintain strong relationships with both new and existing corporate partners, groups, supporters, senior volunteers and committees
• Work with the Events and Partnerships Managers to create account plans for corporate partners, groups and schools, as well as supporter journeys for community supporters and participants in our events programme
• Work with Events and Partnerships team to ensure that we are maximising opportunities within our relationships, achieving long-term growth and retention of all supporters and working with teams across the directorate to cross-sell other appropriate opportunities for support
• Develop relationships with colleagues across the Public Fundraising Team, wider directorate and organisation to ensure that opportunities for engagement, integration and promotion of events and partnerships are maximised and publicised
• Bring the Events and Partnerships teams together to ensure that we are seizing opportunities to integrate the programmes, for instance through corporate sponsorships of events, employee volunteering or participation, donated goods for raffles and auctions, match funding and more

Interview date: TBC

Staff benefits include free staff parking, and more… read more below

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

We provide skills training, school and mentoring programmes, and partner with businesses who want to drive forward social mobility via learning programmes, internships, job opportunities and more.

Our aim is to ensure everyone has access to a good standard of living and equality of opportunity, no matter what their or their parents’ occupation or background is.

We are looking for a Communications Manager to play a key role in shaping and delivering communications and marketing activity across supporter and corporate audiences.

We are based in London and support young people via our direct delivery programmes. We take what we learn from our work and use it to inspire businesses across the UK to do more to improve social mobility (making sure people from all backgrounds get fair opportunities).

We do this by:

· Running large events like The UK Social Mobility Awards to celebrate companies doing it well.

· Organising Social Mobility Day to raise awareness.

· Publishing The Social Mobility Podcast and Social Mobility List to share ideas and highlight role models.

This role sits within the Marketing Communications team and supports the Head of Communications to deliver audience-centred communications and marketing that increases visibility, engagement and impact.

You will lead day-to-day marketing and communications activity, developing audience journeys and delivering targeted, campaigns, with a strong focus on email, digital content and social media.

You will work closely with colleagues across the charity to ensure marketing effectively supports organisational priorities.

You will contribute to several key priorities, including the 10th UK Social Mobility Awards, the development of our email marketing, and a strengthened storytelling approach centred on impact.

**Please note we will consider exceptional applicants without the required experience for an executive role.

This is an opportunity to play a leading role in shaping the future of Resources for Autism.

Since 1997, we have supported autistic people and their families through services that are safe, empowering and neuro-affirming. As demand for our work continues to grow, we are looking for an ambitious and strategic Head of Income Generation & Business Development to help us build a stronger, more diverse and sustainable future.

Reporting to the CEO and joining our Senior Leadership Team, you will lead the development of a progressive income generation strategy that expands new partnerships, income streams and opportunities for growth — ensuring we can continue delivering life-changing support to autistic people across London and the West Midlands. 

We are looking for someone who combines commercial awareness with creativity, relationship-building and a genuine commitment to social impact.

LOCATION: London (or Birmingham with regular travel to London)

SALARY: £50,000 - £56,000 depending on experience

HOURS: Full time

The Role

You will design and deliver a new income generation strategy that unlocks growth across:

· Corporate partnerships

· Major donors and philanthropy

· Community, individual and digital giving

· Earned and paid‑for services

· Grants, trusts and public sector funding (as part of a balanced mix)

· Recurring /regular donations from committed individuals

You will take an “intrapreneurial” approach — spotting opportunity, building new propositions, testing ideas and learning quickly — while embedding a culture where income generation is seen as a shared organisational priority, not the responsibility of one team.

Essential Experience & Track Record

• A demonstrable track record of generating income and/or building sustainable revenue streams, across more than one income source.
• Evidence of developing and delivering an income or growth strategy, particularly in contexts requiring diversification or change.
• Experience of driving new opportunities — such as partnerships, products, services or supporter propositions — rather than only maintaining existing income.
• Proven success in building and stewarding senior relationships, including corporates, funders, donors, commissioners or strategic partners.
• Experience working at a senior level within an organisation, with exposure to executive decision‑making and governance (e.g. Board or Trustee engagement).

Essential Skills

· Demonstrable evidence of success and business growth

· Experience and success in one or more of the following:

• Corporate partnerships or sponsorship

• Major donor / philanthropy programmes

• Earned or paid for services/ sales

• Community or digital fundraising

· Experience developing and delivering successful strategies.

· Evidence of successful relationship-building skills with funders, donors, corporate partners or others.

· Experience managing or mentoring staff or volunteers.

· Strategic thinker with the ability to work collaboratively across teams and with senior stakeholders.

· Good market research and data analysis skills that have influenced decisions

· Experience contributing to or leading at organisational growth.

· Highly organised, with the ability to manage multiple priorities and deadlines.

· Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors

Desirable Skills

· Understanding of and commitment to adhering to fundraising policies, ethical standards, and relevant regulatory frameworks (e.g. Fundraising Regulator Code of Practice, GDPR).

· Experience in minor/major donor fundraising and/or corporate partnerships.

· Familiarity with the autism or disability sector.

Staff Benefits 

90% of our staff say that Resources for Autism is “a great place to work”. 

Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include: 

· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday 

· access to ongoing training and progress in the areas that interest you 

· access to our wellbeing initiatives and an Employee Assistance Programme 

Application Process

Read more about us and the role on our website

To apply, you will need to complete our application form in full, including your full employment and education history. Any gaps in employment should be clearly explained within your application.

Please note that CVs may be included as supporting documents but will not be accepted in place of a completed application form.

As part of your application, we ask that you provide a personal statement outlining how your experience, skills and approach meet the requirements of the role and person specification.

Reports to:  Chief Executive Officer   

Location:  Flexible: monthly co-working days in London and additional regular stakeholder meetings as required nationwide. 

Salary:  £45,000 - £50,000  

Hours: Full time; 37.5 hours a week , We are happy to consider requests for flexible or part time working  

Contract : Permanent  

ABOUT THE ROLE 

Role overview 

The Head of MAT and School Partnerships will build and lead a high-impact portfolio of strategic MAT partnerships that improve recruitment, retention and long-term success for career change teachers while strengthening outcomes for schools and pupils. 

This is a pivotal leadership role at the heart of Now Teach’s next phase of growth and impact. The postholder will play a central role in shaping how we work with MATs nationally and how career change teachers are recruited, supported and retained within schools serving disadvantaged communities.

You will also work closely with the Director of Network and Head of Impact to develop a school engagement, impact and advocacy strategy across the 500 schools where our 1,000-strong Now Teacher Network currently teach.

In this role you will……   

Lead the design, delivery and evolution of Now Teach’s MAT partnership strategy aimed at ensuring Now Teacher impact in schools. You will support teams to deliver on their agreed recruitment targets and network offer commitments , establishing and growing a portfolio of deeply engaged partners who get it right for their career change teachers.

You will create and maintain strategic relationships, act as a sector expert for growth opportunities, influence and negotiate at senior levels and demonstrate excellent communication skills. Strong judgement and relentless customer focus will be essential as you build customer loyalty and enhance MAT and school advocacy and ultimately, our impact. 

Key responsibilities 

Strategic Leadership  

• Lead the further development,  execution and continuous improvement of the charity’s MAT and School strategy   

• Feed your knowledge into decisions that will support us to increase our footprint in schools serving areas of greater socio-economic disadvantage 

• Use partnership insight and data to inform organisational strategy and decision-making 

• As a member of the extended leadership team, you will contribute to wider organisational planning, decision-making and strategic development 

Partner Development and Account Management 

• Identify and action external landscape opportunities leading on relationships with relevant sector partners 

• Build and manage a high-quality pipeline of prospective MAT partners who embed the Now Teach model successfully and champion its impact across the sector 

• Shape the development of CRM and partnership management systems that enable high-quality and scalable account management 

• Maintain robust partnership governance, ensuring compliance with contractual agreements and organisational standards 

• Design and deliver an approach for engaging existing partner schools to strengthen relationships and maximise Network impact. 

• Oversee a suite of messaging and materials that can be used to brief external audiences and pitch to potential partners supported by Now Teach Communications colleagues 

• Manage a lighter touch relationship rhythm with a wider set of training providers in our portfolio.

Cross-Organisational Delivery 

• Define and embed scalable partnership delivery models across recruitment and network teams to ensure successful delivery of agreed partnership models with up to 8 priority partners in year 1 growing to up to 15 over the next 3 years 

• Work with the Leadership team to implement required changes so that by 2030, 70% of new Now Teach recruits are placed with priority partners and experience an integrated Network offer achieving sector-leading satisfaction scores from Now Teachers and partner schools 

• Deliver on our ambition for 60% of all new Now Teachers to be teaching in schools serving areas of greater disadvantage by 2030 

 Business Development & External Influence 

• Secure partnership income targets, negotiate partnership contributions, and drive commercial sustainability, working closely with COO/Finance Manager on ongoing cost models. 

• Position Now Teach as a leading strategic partner for MATs seeking to recruit and retain high-quality career change teachers 

• Represent Now Teach externally across the education sector, building credibility and influence with MAT leaders, system partners and sector stakeholders 

• Maintain deep understanding of MAT priorities, workforce challenges and sector developments 

Impact, Evaluation & Continuous Improvement  

• Work closely with the Head of Impact to monitor and evaluate partnership work

• Identify insights and trends that support continuous improvement and work collaboratively across teams to iterate our future partnership models 

• Deliver and monitor data sharing agreements with priority partners working closely with our Data Manager and Head of Technology to ensure high quality and robust data sets

• Monitor and report on pipeline progress and established success metrics as part of the leadership team, course correcting as required 

PERSON SPECIFICATION 

Who you are (qualities/values) 

• You thrive when operating in ambiguity and can implement new approaches from the ground up 

• You enjoy being part of a small team where people work together to drive work forward  

• You are highly self-directed and comfortable leading complex workstreams independently

• You are credible operating with senior education leaders and understand the realities facing MATs and schools 

• You’re skilled at aligning colleagues (internally and externally) around a shared delivery plan 

• You’re committed to your own personal and professional development  

• You’re passionate about ensuring that schools and students benefit from the inspiring professional and life experience of career change teachers.  

What you’ll need to succeed in this role  

• Ability to think strategically and spot opportunities to maximise organisational impact 

• Proven track record of translating strategy into scalable operational delivery and measurable impact 

• Proven experience building and managing senior strategic partnerships, ideally within education, public sector or mission-driven organisations to achieve success metrics 

• Experience influencing senior stakeholders including CEOs, MAT executives or system leaders and shaping compelling propositions 

• Strong commercial acumen and negotiation capability

• A relentless focus on exceptional partner experience and reputation enhancement 

• Strong ability to lead through influence across cross-functional teams and external stakeholders

• A commitment to promoting equality, diversity, and inclusion. 

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. 

WORKING AT NOW TEACH 

Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 32% of employees at all levels of the organisation work part time and everyone works flexibly, with time off in lieu part of our standard working practices. We are a small, collaborative and supportive team of nearly 20 people. We are non-hierarchical, and we set clear expectations and celebrate the successes of teams and individuals.  

Our Vision 

Schools and students benefit from the inspiring professional and life experience of career change teachers. 

Our Values 

Now Teach has four core values which encompass how we work together to delivery our vision and mission: Drive impact through expertise; Focus on who matters most; Make change happen; and Build connections that amplify. 

Our culture and values are central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.   

In return we offer you 

As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Christmas closure (25th Dec-1st January), a  pension scheme with a generous 11% employer contribution, enhanced parental leave policies, a rewards platform with employee discounts, access to an Employee Assistance Programme and an annual professional development budget for each employee. 

Working arrangements 

Full time/part time role, flexible working patterns possible. Now Teach are supported to work flexibly at co-working spaces or at home as needed with monthly working days in London. You will be required to cover your own travel expenses to London.

Application Process 

Please submit your CV and a cover letter (max. 2 pages for the cover letter)

Applications close on 15th June 

First stage interviews will take place on 24th June online 

Second stage interviews (if appropriate) will take place on 1st July in person at a location in London

Diversity, Equity & Inclusion 

Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact us and ask to speak to the Operations Team.

All applicants must have an existing Right to Work in the UK. 

Safe Recruitment Procedure 

Now Teach are committed to safeguarding and promoting the welfare of children and young people.To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a Basic Disclosure and Barring Service check. 

Prospectus is excited to be working with our client in their search for a new Head of Business Development to join their team. The organisation ensures that London’s most vulnerable people have meaningful choice and control over what happens in their lives. They support people living with mental health conditions, eating disorders, learning disabilities, and dementia. They work with all age groups, including children and young people, adults, and older people. Their services include one-to-one advocacy, group advocacy, and user involvement and engagement.

This role is offered on a flexible, part-time (0.8 FTE) permanent contract, with a salary of £49,200–£53,300 per annum (pro rata), alongside flexible remote working arrangements between home and their London sites.

As part of the senior leadership team, the post holder will be responsible for developing and delivering an income generation strategy and achieving income growth across multiple streams, including commercial income, grants, and statutory funding. They will be hands-on, actively engaging in applications, prospecting, communication, and developing new income opportunities. They will build strong relationships with staff, volunteers, and service users, and will have the ability to engage effectively with stakeholders and develop external partnerships. The post holder will also develop evidence-based, impact-led cases for support across a range of projects.

They are seeking someone with demonstrable experience of delivering impactful charitable fundraising across diverse income streams, particularly from trusts and foundations. Candidates should have proven experience in developing pipelines, bid writing, and a track record of securing significant funding. The ideal candidate will also have experience in designing and delivering commercial income streams, including business-to-business and direct-to-consumer products.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you throughout your application. We welcome applications from all candidates, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments at any stage of the process, please contact Firas El Dib at Prospectus.

If you feel you meet some, but not all, of the criteria, we strongly encourage you to enquire and learn more. Prospectus can advise and support you at every stage of the process and your application, and we look forward to hearing from you.
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To apply, please submit your CV in the first instance. If your experience is suitable, we will arrange a meeting to brief you on the role. You will then have all the information you need to formally apply. We look forward to connecting with you.
 

Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?

Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative and responsive support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich.Local knowledge of Bromley and Greenwich areas would be an advantage.

You will be delivering practical and emotional support to enhance the lived experiences of children and families through one-to-one support and group work programmes.  The post requires working with families in person and online remote working.  The office base is in Community House, Bromley.

Please refer to the job description and person specification for further details.

As Engagement Coordinator you will be responsible for the planning and delivery of an audience led, public programme of talks, tours and exhibitions at the Cathedral, as well as working with us to plan and deliver a great visitor experience. As a champion of great public engagement you’ll deliver high standards of presentation at the Cathedral, maximising opportunities to deepen visitors understanding of our stories and mission.

If you have experience in:

• Developing and delivering income generating visitor engagement programmes
• Working with difference audiences
• Working within a cultural, commercial or visitor attraction setting

And are:

• Customer focused, passionate about excellent engagement
• Flexible, positive and creative
• Results focused, self-motivator with an entrepreneurial attitude, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

Engagement Programme 

• Plan, co-ordinate and deliver an engaging public programme of visitor led events, aimed at building new audiences and boosting our visitor numbers 
• Work with the Head of Engagement, to develop the group visit offer, ensuring forthcoming anniversaries and activities are exploited 
• Support the Head of Engagement to deliver the Social Justice Programme, identifying opportunities within existing talks and tours programming to further support the annual theme
• Provide administration of all groups and public tours, ensuring they are booked and co-ordinated accurately 
• Coordinate with the Audience Development Coordinator to evaluate visitor and volunteer feedback, taking action to make improvements as necessary  
• Work with external stakeholders and speakers to deliver an engaging year-round expert talks series

Financial administration

• Work with the Finance Team, ensure all fees for engagement events are invoiced and paid for in advance 

 Relationships 

• Line management of the Cathedral Guides volunteer team, working with the Head Guide to ensure guides are kept up to date of Cathedral policy and are trained and delivering excellent customer service 
• Work with the Verging and Property team to ensure events are coordinated and delivered to a high professional standard  

 Other 

• Support the Head of Engagement to deliver large scale public events providing administrating and on the day delivery support 

Closing date: 11.59pm on Tuesday, June 16th

Interviews are planned for Monday, June 29th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Job Title: Communications & Engagement Officer  

Reports to: Senior Communications Manager

Location:Contracted to Breaking Barriers’ office in London, with some expectation of travel 

Terms:22.5 hours per week over 3 or 4 days – open to flexible working arrangements

Contract:Permanent

Salary:£30,500 - £33,500 (inclusive of London weighting), pro-rata

Purpose of the Role

The Communications & Engagement Officer is a key role within Breaking Barriers’ Income and Engagement Directorate. It helps refugees find meaningful employment through communications and fundraising activities that maintain and grow relationships with partners, funders, supporters and relevant influential organisations and individuals.

The post holder reports to the Senior Communications Manager, and works closely with the Head of Public Engagement, Senior Digital Marketing Manager and Fundraising & Partnerships Officer. They also lead or participate in activities involving colleagues across Breaking Barriers’ teams and our refugee clients.

This role contributes to the implementation of our communications, engagement and fundraising strategies, and is closely involved in team planning – including input into operational plans and communications campaigns to steward and inspire key audiences.

The Communications & Engagement Officer is responsible for the planning and creation of day-to-day communications across our owned channels, with a particular focus on social media. They are also responsible for managing social media interactions and outreach, and for creating selected content for Breaking Barriers’ website.

The post holder helps the Senior Communications Manager to ensure that organisational content complies with brand guidelines. And they play a key role in data management – maintaining our multi-media asset bank and the storytelling data within our Salesforce CRM.

This role will suit a team player who is able to build strong relationships across Breaking Barriers to support content creation, ethical storytelling and impact. The post-holder should be comfortable in a fast-paced environment, solution-focused and creative, whilst having a good eye for detail. And, of course, they should have a passion for stewarding, inspiring and mobilising audiences through high-quality, engaging communications.

Key Responsibilities

1. Communications planning and delivery (60%)

· Work with the Senior Communications Manager to manage the communications calendar.

· Collaborate with colleagues across Breaking Barriers, especially the Income & Engagement and Services teams, to source content that reaches, engages, stewards our key audiences – including partners, funders and individual supporters.

· Plan, create and schedule written and multi-media (graphics, videos, photos) content on social media platforms.

· Plan and create or coordinate longer-form content, including case studies, articles and blogs.

· Contribute to the delivery of integrated communications campaigns that support income generation, brand awareness and positioning amongst key audiences.

· Support the continual improvement of our communications by monitoring and evaluating their own work and implementing recommendations.

· Support the development of communications, engagement and fundraising strategies and input into team planning.

2. Community and supporter engagement (30%)

· Manage and engage with our organic social media communities.

· Pro-actively engage with relevant organisations and individuals via social media, in line with agreed strategies.

· Help develop and manage our growing community of storytellers with lived experience of life as a refugee.

3. Other responsibilities (10%)

· Update storytelling data in the Salesforce CRM, and undertake other administrative tasks.

· Take responsibility for maintaining Breaking Barriers’ asset bank of photographs, videos and graphics.

· Advise and support colleagues on compliance with brand guidelines, and create brand resources.

· Represent the Public Engagement team at selected events, including photographing or filming key moments and activities.

· Support other teams with ad-hoc requests for communications support.

· Take a proactive approach to professional development.

· Take on other marketing and communications tasks as required.

Person Specification
Essential

· Demonstrable knowledge of and/or interest in refugee, employment or migration sectors

· Experience in a communications or fundraising role (this doesn't have to be in the UK)

· A demonstrable understanding of key communications and fundraising principles, whether through direct experience or study, and including:

o Understanding audiences

o User journeys

o Developing key messaging

o Audience stewardship

o Working with brand guidelines

· Experience of creating high quality campaigns or content to inspire or drive action

· Experience creating written and multi-media (photography/graphics/video) content for social media, websites and/or emails

· Strong copywriting, editing and proofing skills, and the ability to tailor content for different audiences and channels

· Excellent relationship-building skills, and confidence working with colleagues at all levels of seniority

· Ability to work on own initiative, take responsibility for work, and learn from challenges and successes

· A proactive and creative approach to problem solving and idea generation

· Comfortable within a fast-paced team and able to prioritise multiple projects

· Ability to pay close attention to detail, to maintain communications quality and accuracy

· Experience with administrative, team communication and workload management applications, preferably including the Microsoft Office 365 suite.

· Experience with one or more of the following:

o Design tools such as Canva

o Photography and film editing

o Website CMS software

o Email broadcast platforms

o Social media scheduling platforms

Desirable

· Lived Experience of Breaking Barriers’ cause

· Experience using Salesforce, or another CRM system

· Knowledge of GDPR and data protection principles as they apply to communications and fundraising

· Experience of monitoring and evaluating communications or fundraising activities

Other considerations:

· Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action. 

· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 

· Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background. 

As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all applicants with a disability who meet the minimum criteria for the role.  

About Us

The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.

We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.

We are backed by some of the most high-profile campaign and research organisations in the UK. Our members include early years provider membership bodies, parent campaign groups, early childhood experts, trade unions, the business lobby, anti-poverty campaigners and NGOs. Together, we use our collective voice and research to build public and political support for early education and childcare. And it’s worked. Thanks to the dedication of our members, early years is one of the top priorities for the government’s Plan for Change.

But our work isn’t done – we have an ambitious agenda to ‘rescue and reform’ the system, ensuring that:

• Every child can access high-quality education and care that their parents can afford and that will support them to thrive
• Every provider is funded fairly for the places they offer
• Every early years professional is rewarded and recognised for the skilled work they do

This is an exciting time to join the Coalition. We have experienced significant growth in recent years and with early years firmly on the policy agenda, we expect this to continue.

We are now looking to appoint a Deputy Director to help steer that work and further drive the development of the Coalition. You will work closely with the Executive Director (ED) to lead our influencing work at the highest level, strengthening our policy platform, and ensuring we translate evidence into meaningful impact. At the same time, you will play a pivotal role in supporting a talented and experienced team and shape the continued growth of the Coalition as a charitable organisation.

About The Role

• Hours: Full-time, 37.5 hours per week over 5 days. We may consider 4 days per week.
• Duration: Two-year contract, renewed subject to funding.
• Location: Home-working but based in or near London.

· Salary: £62,000 - £64,170 per annum FTE

We are a remote team, with most colleagues based outside London. This role requires regular access to Westminster, so you will need to be based in or within easy reach of London.

We work flexibly and understand the realities of balancing work with caring commitments. We trust you to manage your time but expect that most of your hours are worked within core office hours to fulfil the requirements of the role. To support fluent remote working, we require all staff to work on Thursdays.

This is a dual role, delivering our policy, engagement and public affairs strategy while also supporting the Executive Director to grow the Coalition as an organisation and movement. You will play a central role in shaping the Coalition’s strategy, culture and growth. This is a senior, outward-facing role, suited to someone who can think strategically, build influence at the highest levels, and remain hands-on within a small and ambitious team.

About You

You are a senior public affairs professional with a strong track record of strategic influencing and engagement to shape policy. You bring robust judgement and credibility and are motivated by the opportunity to deliver meaningful change in a high-profile policy area and may have experience on public-service reform.

You are equally comfortable setting direction and delivering through others as you are rolling up your sleeves to respond to fast-moving political developments. You are a confident relationship-builder who can operate effectively at senior levels, while working collaboratively across a diverse coalition.

You should have previous experience of managing functions and teams and working in senior leadership teams. Ideally you will be live to the challenges of working in a small, but high-impact national organisation and have experience of scaling teams and functions.

What You Can Expect To Be Doing

• Executive leadership
  This will include supporting the ED with key senior stakeholder relationships including funders, ministers and policymakers. You will be required to deputise for the ED during periods of leave or when directed to do so. This is a pivotal role which straddles the executive and senior leadership functions. Consequently, you will be expected to make decisions that balance multiple interests and help scale and grow the Coalition as a sustainable organisation.
• Lead the Coalition’s policy and influencing function
  Work with the Senior Leadership Team and Coalition members to turn evidence into clear, credible policy positions and priorities, ensuring members are aligned, informed and able to contribute.
• Develop and deliver a cross-party influencing strategy
  Building on the Coalition’s profile, you will further nurture and maintain relationships with MPs, peers, special advisers, civil servants and key stakeholders, ensuring strong reach across Westminster, local government and the wider policy community.
• Maximise key moments for impact
  Identify and respond to opportunities in the parliamentary and policy cycle to maximise influence, including producing briefings, consultation responses and submissions.
• Oversee policy-related events to support engagement
  Lead activity such as events, roundtables and party conference attendance to strengthen the Coalition’s visibility and impact.
• Align policy, public affairs, research and communications
  Work closely with the Head of Communications and Campaigns, and the Associate Director of Research to ensure a joined-up approach across research, influencing, media and campaigning.
• Represent the Coalition externally
  Act as a senior spokesperson at high-level meetings, events, and in the media where appropriate.
• Strengthen how we measure impact
  Work with the Executive Director to further develop our impact framework, improving how we track, evaluate and communicate influence.
• Lead and develop the team
  Provide support to team members, fostering a collaborative, inclusive and high-performing culture.

Person Specification

Essential

• Experience of leading a team or working at executive/senior leadership levels where you have managed budgets and had to make decisions related to organisational effectiveness. This should also include demonstrable experience of building and nurturing teams that can deliver an organisational strategy.
• Proven experience leading influencing functions in an advocacy or policy environment and delivering change
• Experience turning research and insight into clear, credible and persuasive policy positions.
• Knowledge of system change approaches, ideally within public service reform or similar
• Knowledge of how Government, Parliament, Whitehall, political parties and the wider policy community operate, and how to navigate them effectively.
• Able to operate confidently in complex, fast-moving and politically sensitive environments, working across party lines with diplomacy.
• Demonstrable experience building and maintaining trusted relationships with politicians, advisers, officials and sector leaders.
• Strong written and verbal communication skills, with experience producing high-quality briefings and representing organisations externally.
• Experience of supporting fundraising activities either through relationship-building or bid-writing.

Desirable

• Understanding of early education and childcare policy in England and the challenges currently facing the system.
• Experience working in or with coalitions, membership organisations or alliances.
• Proven ability to work flexibly as part of a small, remote team.

The application process

Please apply with a CV and cover letter (no more than two pages) by the listed closing date. No agencies please. We recognise that the use of AI technologies can be useful in reducing the work that goes into job-hunting, however, we kindly request that you use your cover letter to evidence that you have understood the requirements of the role and provide examples of how you can meet the criteria.

The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.

We regret that our small team does not have capacity to provide individual feedback on every application.

Recruitment timeline

• Closing date: 23:30, Thursday 11th June. 
• Notified for interview by: Tuesday 16th June
• Interviews: We expect this to be a two-stage interview process with first interviews held on either 24th or 25th June and second stage interviews arranged an agreed time.

In the event that we don't receive suitable applications, we may extend this deadline and timeline.

As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement. 

If you have experience in:

• Managing a team, supervision and team training
• Working within a heritage, public engagement or visitor attraction setting
• Dealing with customer feedback or complaints

And are:

• Customer focused, passionate about excellent engagement and welcome
• A skilled and engaging communicator
• Committed to continuous organisation improvement and the ability to act as an agent of change, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

• Act as main point of contact with Welcome Team acting for daily visitor engagement operations, liaising with other onsite teams, including Vergers, Retail, Property and Enterprise;
• Line manage the paid Welcome Team, ensuring a high standard of welcome and visitor service is provided;
• Carry out regular walk rounds of the site to support Welcome Team members, collaborate and provide feedback and ensure standards are consistently met;
• Cover Welcome Team positions as an when required, providing a welcoming, friendly and engaging visitor experience to all visitors to the Cathedral;
• Organise monthly rotas for the Welcome Team to ensure all days are adequately staffed, managing annual leave, sickness and overtime requests;
• Work alongside the Head of Engagement to develop and maintain training sessions and ensure mandatory training is up to date;
• Attend weekly Cathedral Diary meetings and manage daily service sheets and promotional materials;
• Handle complaints procedure and any difficult customers;
• Manage the recording of daily visitor numbers and donation figures;
• Take the lead on card payments for on the day ticket sales for public and group tours, and other engagement events;
• Attend the Health and Safety Committee and ensure the Welcome Team are confident and compliant with all health, safety, security and safeguarding policies and procedures;
• Take an active role in providing visitors with information about the Cathedral and its history, upcoming events, donation points, services and more;
• Communicate with pre-booked and un-booked tour groups requiring access to the Cathedral;
• Refer any visitor in need of pastoral care to the Day Chaplain or clergy;
• Encourage visitors to donate to the Cathedral through the various platforms available in the Cathedral and online and to encourage those making a donation to Gift Aid it should they be eligible to do so;
• Direct visitors to the Cathedral Shop and Café encouraging secondary spend;
• Promote the sale of information products such as the Visitor Map and Guidebook; 

Closing date: 11.59pm on Wednesday, June 17th

Interviews are planned for Friday, June 26th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Appointment to this role is subject to satisfactory references and the right to work in the UK.

About us

The International Committee of the Red Cross (ICRC) is a neutral, independent organisation ensuring humanitarian protection and assistance for people affected by armed conflict and other violence. The Regional Delegation for the UK and Ireland engages with the British and Irish Governments on matters of humanitarian concern, builds support for the ICRC’s global operations and furthers understanding of international humanitarian law (IHL). The Delegation also maintains a close relationship with the British and Irish Red Cross Societies.

Our Diversity Commitment

ICRC celebrates diversity and we strive to make inclusion part of what we do every day.  We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination and we are committed to creating a diverse, multicultural environment.

Applicants with protected characteristics are strongly encouraged to apply.

About the role

The Head of Policy and Humanitarian Affairs manages a small dynamic team based in London, who take the lead, as requested, on the delivery of relevant strategies in the UK and Ireland, the main objectives of which are twofold: (i) to contribute towards enabling ICRC action to protect and assist people affected by armed conflict (AC) and other situations of violence; (ii) to influence the debate and secure improved decision-making on issues relevant to conflict, humanitarian action and international humanitarian law.

Reporting to and working as adviser to the ICRC Head of Delegation (advising as well his  deputy), the Head of Policy and Humanitarian Affairs develops and oversees the implementation of the delegation’s policy and humanitarian affairs strategy in the UK and Ireland, ensuring it is in line with the ICRC’s overall strategy. He/she is a member of ICRC’s global network of policy and humanitarian advisors, interacting regularly with the Policy and Humanitarian Diplomacy Divisions/Units at headquarters as well as with delegations around the world, thus contributing to policy formulation and ICRC’s humanitarian diplomacy. 

He/she works closely with the British Red Cross and Irish Red Cross ensuring optimal impact of the Red Cross Red Crescent Movement’s policy and humanitarian diplomacy objectives.

This is an outward facing job as he/she represents the ICRC with the authorities and the wider humanitarian sector in the.

Person specification (qualifications, skills & experience required)

Essential

• Master’s degree in a relevant subject or equivalent experience;
• Extensive experience in humanitarian policy advocacy, diplomacy, conflict analysis and/or a relevant policy position (indicative is 10+ years);
• Proven ability to conduct and clearly communicate political and geopolitical analysis to inform UK policy influencing and guide strategy;
• Proven experience engaging with or supporting parliamentary activity, including select committees, the legislative process and broader cross-party stakeholder engagement;
• Knowledge and experience of working with government departments, as well as humanitarian/development organizations and think tanks;
• Proven experience of developing strong and extensive stakeholder networks and delivering high-impact influencing strategies;
• Excellent written and spoken English. French or other second language a plus;
• People management and leadership experience;
• Confirmed analytical, negotiation and presentation skills;

Desirable:

• Prior field experience with the ICRC or another humanitarian/development organization;
• Experience relating to emerging and new technologies used in modern warfare. For example: AI, autonomous systems, cyber capabilities, drones data systems and digital surveillance technologies and their impact on civilians;
• Experience of working with or within the UK security, defence, intelligence or national security sector;
• Understanding of IHL and centrality of protection to humanitarian action.

Further Details

This post is part of a job share and will be offered as part-time (21 hours/ 3 days per week) resident appointment based in our London office. The appointment will be offered on an open-ended contract from the beginning of September 2026 (or as soon as a start date is feasible).

The Head of Policy post receives a salary at C2 ICRC London grade and it will be pro-rata for this 3 day part time role (60% FTE); the salary below is indicative for the full time equivalent (100%)

(the final salary upon offer will be dependent on previous experience and relevant qualifications of the successful candidate):

ANNUAL BASE SALARY £ (GBP)

Humanitarian Affairs Coordinator C2

Tier 1               Tier 2                Tier 3

Min      Max      Min      Max       Min         Max

84,213 96,010 96,010 112,541 112,541 131,431

We currently operate on a hybrid office/homework basis, and there is an option to work from home for part of the week.

​

Application Process

This is a call for expression of interest and the closing date for applications will be midnight on Sunday the 14th of June 2026.

Interviews will take place on Monday the 29th and Tuesday the 30th of June 2026. Successful applicants will be invited to attend a panel interview.

To apply please follow this link to complete the application form.

Please note that we will not be able to assess speculative CVs, unless accompanied by a completed application form as per the guidance in the link above.

Please address any questions to the delegation’s HR Manager, Aris Magkoutis (see details in the application form).

ICRC has a responsibility to ensure that all employees are eligible to work in the UK.

Job Title: Community Fundraising Manager

Location: Hybrid, minimum 1 day per week in London Bridge office

Contract: Fixed Term for 6 Months - Full-time

Working Pattern: Four–day working week (32hours)

Reporting to: Head of Fundraising (Community & Events)

Salary: £34,000 – £37,000 per annum

About Spinal Research

Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.

The Role

This is an exciting opportunity to step into a newly shaped role following a restructure that has created space to further strengthen and grow our community fundraising programme. You will be working closely with the Head of Fundraising (C&E) to create and deliver a new community fundraising strategy, and will agree the key priorities for the role to ensure a clear and realistic focus for the contract period.

This is a 6-month contract role, created to provide immediate expertise and momentum during a period of change. There is scope to make the role permanent, subject to success and organisational needs.

As Community Fundraising Manager, you will play a central role in shaping a fundraising programme with lasting impact. You will take ownership of growing income, expanding supporter engagement, and building long-term relationships across the community.

We are looking for an engaging, proactive and enthusiastic individual who can bring structure, creativity and energy to help shape the future of community fundraising and inspire supporters and volunteers to get involved and maximise their impact.

Key Responsibilities

Strategy & Growth:

• Work with the Head of Fundraising (C&E) to develop and deliver a refreshed community fundraising strategy.
• Shape and implement plans to grow income, engagement and supporter involvement.
• Set clear income targets, KPIs and growth priorities.
• Develop a diverse and sustainable pipeline of community fundraising opportunities and supporters.

Supporter Engagement & Stewardship:

• Build strong supporter and volunteer relationships, delivering high-quality stewardship and supporter care to enhance journeys, maximise retention and grow long-term engagement.

 Fundraising Delivery:

• Lead delivery of a range of community fundraising activities, including individual fundraising activities and challenges, in celebration and in memory fundraising.
• Identifying and developing new community fundraising opportunities.
• Create engaging campaigns and opportunities that attract new audiences and grow engagement with existing supporters.

Recruitment & Communications:

• Recruit, support and develop volunteers and fundraisers across a range of activities.
• Encourage progression of volunteers into active fundraisers and community leaders.
• Provide ongoing guidance, tools and support to enable successful fundraising delivery.
• Support the promotion of fundraising activity through social media, digital channels and campaign communications.
• Contribute to marketing activity aimed at attracting new supporters and engaging existing audiences.

Systems, Insights & Reporting:

• Use CRM systems effectively to manage supporter data and activity.
• Monitor income, engagement and performance against agreed KPIs.
• Analyse results to identify opportunities for growth and improvement.
• Use insight to inform future planning and campaign development.

Collaboration:

• Work closely with internal teams to align community fundraising with wider organisational goals.

About you

Experience:

• Proven experience in community fundraising at manager level.
• Strong track record of growing income and supporter engagement.
• Experience delivering a range of community fundraising activities and campaigns.
• Experience working with volunteers and supporter communities.
• Confident use of CRM systems and supporter databases.
• Experience in marketing, audience growth or supporter recruitment.
• Worked for a medical or research charity (Desirable).

Skills & Attributes:

• Strong relationship-building and communication skills.
• Creative and proactive approach to developing fundraising opportunities.
• Comfortable working in a role that is shaping and evolving.
• Highly organised with the ability to manage multiple priorities.
• Supporter-focused with a passion for community engagement.
• Enthusiastic, collaborative and motivated by purpose-driven work.

Why Join us?

• Play a key role in shaping and strengthening community fundraising.
• 6-month contract with scope to make permanent.
• 4-day working week while working full-time hours.
• 8% pension contribution.
• Flexible, hybrid working environment.

Working Arrangements

• Hybrid role split between home and our London Bridge office.
• Spinal Research is a four-day week employer (Fridays Off).
• Part of a supportive, values-driven team (commitment, integrity, collaboration, innovation).
• Occasional evening or weekend working may be required to meet organisational needs, with time off in lieu provided.

Ready to help us deliver life-changing impact?
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.

About Future Frontiers 

Household income is still one of the strongest predictors of a young person’s future opportunities and earning potential in the UK. Future Frontiers exists to level the playing field. We equip under-resourced young people with the knowledge, skills, confidence and connections they need to broaden their horizons and take positive steps towards their futures.

In partnership with schools and businesses across Greater London, we deliver programmes of personalised careers coaching, skills development and exposure to professional role models for young people from low-income families. This year, we are supporting around 2,500 young people through our programmes. You can find out more about our work and impact in the Annual Impact Report on our website.

About the role 

We’re looking for an experienced Philanthropy Manager to join our small, ambitious team and help secure the funding that makes our work possible.

Our Philanthropy team builds meaningful relationships with supporters, particularly charitable trusts and foundations, to secure a significant proportion of Future Frontiers’ income. We have a strong case for support, a track record of securing trusts and foundations funding, and an exciting pipeline of opportunities. We’re now looking to build on this success as we continue to grow our philanthropy income. 

Reporting to the Head of Philanthropy, you’ll identify prospective funders, manage relationships with charitable trusts and foundations, and craft compelling funding proposals and reports that bring our impact to life. 

This role requires exceptional writing skills, meticulous attention to detail and the ability to communicate information clearly, accurately and persuasively. You’ll need to be highly organised, proactive and confident managing multiple deadlines, while producing consistently high-quality work.

We’re looking for someone with strong trusts and foundations fundraising experience who can combine outstanding written communication with excellent relationship-building skills.

Your responsibilities:

Write funding applications and reports 

You’ll lead on developing high-quality funding applications, reports and proposals for charitable trusts and foundations that make a compelling case for support and bring our impact to life.

This will include translating complex programme and impact information into clear, engaging and persuasive written communications tailored to each funder’s interests and priorities.

Exceptional writing skills and meticulous attention to detail are essential. You’ll ensure all applications and reports are accurate, well-structured, tailored and submitted to a consistently high standard.

You’ll work closely with colleagues across the organisation to gather information, outcomes and stories that reflect the impact of our programmes.

Manage relationships with trusts and foundations

You’ll help build and manage strong relationships with charitable trusts and foundations through thoughtful stewardship, high-quality communications and proactive engagement.

With support from the Head of Philanthropy, you’ll identify opportunities to secure renewed and increased support, helping grow long-term partnerships with funders.

You’ll also act as an ambassador for Future Frontiers, creating opportunities for supporters to engage more deeply with our work.

Identify new funding opportunities 

You’ll proactively identify charitable trusts and foundations with the potential to support Future Frontiers. Through research and collaboration with colleagues across the organisation, you’ll help build a strong pipeline of prospective funders and develop tailored approaches for engagement.

Gather case studies and impact stories

You’ll help collect pupil case studies and testimonials that bring the impact of our programmes to life.

This may include attending programme sessions, speaking directly with young people and helping them feel comfortable sharing their experiences. Strong communication skills, sensitivity and the ability to build rapport with young people will therefore be important in this role.

Support wider voluntary income and engagement opportunities

You’ll work with colleagues across the organisation to support wider voluntary income and engagement opportunities where appropriate. This could include supporter engagement activity, charitable giving from businesses and other opportunities that help grow Future Frontiers’ network and income.

Keep accurate and detailed records 

You’ll ensure all philanthropy activity is recorded promptly and accurately, helping us manage relationships, reporting deadlines and fundraising activity effectively. You’ll support the team’s efficiency by keeping organised records and helping manage key administrative processes.

You’ll also ensure we meet data protection and fundraising regulations, including GDPR and the Code of Fundraising Practice.

Contribute to wider organisational priorities 

You’ll be a collaborative team member, supporting cross-team projects and organisation-wide initiatives as needed. From time to time, you may also be asked to take on other duties in line with your role.

About you 

Essential

- Experience independently securing high four-figure or ideally five-figure grants from charitable trusts and foundations, including developing successful funding applications and reports.

- Experience managing relationships with funders and delivering thoughtful stewardship to encourage long-term support.

- Exceptional writing and editing skills, with the ability to communicate information clearly, accurately and persuasively for different audiences.

- Meticulous attention to detail, with the ability to produce consistently high-quality work while managing multiple deadlines independently. 

- Strong relationship-building and communication skills, with the ability to build rapport with a wide range of people including funders, colleagues and young people.

- Experience identifying and researching prospective funders and helping to develop funding pipelines. 

- Passion for Future Frontiers’ mission and a strong commitment to improving opportunities for under-resourced young people.

Desirable

- Experience securing multi-year funding.

- Experience collecting case studies and testimonials sensitively and confidently.

- Experience supporting wider voluntary income generation or supporter engagement activity.

- Familiarity with fundraising regulations and best practices, including the Code of Fundraising Practice.

- Experience working in education, social mobility or youth focused organisations.

What we can offer you 

• Annual leave of 27 days plus bank holidays, pro-rated for part time employees and increasing with length of service 

• Enhanced leave and pay packages exceeding statutory requirements 

• Pension scheme with employer contributions starting at 3%, increasing with length of service

• Flexible working arrangements, including regular home working, up to two weeks working abroad annually, and flexibility around core hours 

• Opportunity to apply for an extended career break (following 3+ years’ service) 

• A supportive and inclusive workplace, with dedicated wellbeing initiatives and mental health support through our Wellbeing and Inclusion Group and mental health first aiders 

• Employee Assistance Programme including 24/7 GP access 

• Annual personal training and development budget of £300 

• Cycle-to-work scheme access 

• Season ticket loans 

• Access to discounts and savings through Tickets for Good and Charity worker Discounts 

Equal opportunities, diversity and inclusion 

Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and young people as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion. 

We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly regarding diversity, we strongly encourage you to contact us via email. We’d love to hear from you. 

We are particularly interested to hear from candidates who have lived experiences relatable to our young people. 

How to apply 

To apply, please answer the questions below in a Word document, attach your CV, and send both to our email found in the job specification: 

1. Please tell us why you would like to work at Future Frontiers and what particularly interests you about this role. 

(Max. 1,500 characters - including spaces) 

Answers should demonstrate a genuine interest in Future Frontiers’ mission and a clear understanding of the role.

2. Please tell us about your experience securing funding from charitable trusts and foundations, including examples of successful applications and funder relationships you have managed.
(Max. 2,500 characters - including spaces)

Answers should provide clear and specific examples, demonstrate excellent written communication skills, and show an understanding of how to build strong funder relationships.

- Deadline: Sunday 14 June 

- First-round interviews will take place virtually during the week commencing 22 June.

- Second-round interviews will be held in person at our London Bridge office on Tuesday 30 June. 

- The successful candidate will be required to undergo a DBS check and reference checks.