Head of supporter engagement jobs in Bermondsey, greater london

Context and Background

The NSPCC's mission is to end cruelty to children in the UK. In order to carry out its

charitable work and achieve its strategic objectives, the NSPCC must communicate

efficiently and effectively with the maximum possible impact, relevance and emotional

resonance to engage all key audiences including supporters, professionals, service users,

volunteers and the public across a variety of offline and online channels (paid, owned and

earned).

The prime purpose of the NSPCC’s Strategic Marketing te am is to deliver timely and

effective best practice marketing and compelling strategic marketing priority campaigns

and propositions, working in partnership with Brand an d Marketing colleagues , and team s

across the organisation.

Strong leadership, project management and influencing skills are essential due to the need

to engage a diverse range of key stakeholders, to work collaboratively across the

organisation and to manage external agencies. Resilience and determination are key to

ensure campaigns are delivered on time and to budget. Analytical and problem-solving

skills are also critical to measure and assess results, define insights and refine activities to

continually improve performance.

Job purpose

1. Own the development and implementation of our integrated marketing strategy.

2. To contribute to the development and execution of the organisation’s overall brand

strategy and audience specific strategies .

3. To maximise the impact of our audience facing divisions’ most visible marketing efforts

and ensure an integrated and coordinated approach to high level marketing.

4. Offer strategic council to all NSPCC senior managers on marketing.

5. To take ownership of high level marketing strategies and media/implementation

schedules for the relevant major business area/audience segment.

6. To share market specific knowledge, customer insight and new communications

techniques with the Communications and Marketing management team and other SMTs.

7. To develop and maintain internal and external stakeholder and supplier relationships,

identifying and incorporating the best industry -wide standards and establishing best

practice.

Key relationships - Internal

• Reports to Head of Brand and Marketing

• Works closely with Director of Communications and Ma rketing

• Line manager to 3 x communication managers ( professionals , children and

volunteers)

• Senior management in Brand and Marketing

• Senior m anagement in Public Engagement

• Works closely with all senior managers, including Executive Board to ensure clarity

of key messages, integration and adherence to the NSPCC’s brand guidelines

Key relationships - External

• Creative, media and research agencies.

• Peers within the UK charity sector.

• Industry opinion formers, media and other stakeholders.

• Professionals/trade bodies/organisations in charitable sector.

Main duties and responsibilities

1. Building and maintaining the NSPCC brand and sub -brand(s):

a. Contributing and developing to the overarching and audience specific NSPCC

brand strategies by working with internal stakeholders and external suppliers

b. Setting and ownership of brand KPIs

c. Guardianship, internal brand engagement and activation, and stakeholder

management through all levels.2. Overseeing paid for advertising campaigns: managing creative teams/agencies and

media agencies to develop effective creative strategies and advertising assets,

underpinned by strong audience insight.

3. Working with Brand and M arketing Planning to develop an overarching annual

marketing plan to achieve our objectives.

4. Agency relationship management including our creative, media and research partners.

Holder of the main agency roster and responsible for developing and implementing an

interagency process.

5. Be financially numerate and be able to evaluate campaigns – ensure deep

understanding of budgets, marketing spend and financial report

6. Strategic planning support as required to develop marketing strategies to maximise

awareness and/or income.

7. Consultancy support for internal teams in best marketing practice and process

including briefing, campaign management and evaluation.

8. Development and management of the brand tracking research for both NSPCC and

ChildLine brands. This includes questionnaire design and insight dissemination and

influence.

9. To maintain the highest standards of knowledge on best practise and developments

within the marketing industry and the charity sector generally with attention to innovation,

legislation and codes of practice.

Responsibilities for all Staff within Communications

There is a set of responsibilities for all staff within each directorate.

• A commitment to safeguard and promote the welfare of babies, children , young

people and adults at risk .

• To actively participate in regular department and team meetings, contributing to

strategy, discussions and decisions which will be beneficial to NSPCC’s

communications activities.

• To maintain an awareness of own and others’ Health and Safety and comply with

the NSPCC’s Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end

cruelty to children, including securing updates on project and service developments

and general NSPCC news.

• A commitment to safeguard and promote the welfare of children and young people.

Person specification

1. Evidence of a substantial track record of success in working in strategic

marketin g, dealing with a wide range of marketing disciplines including through

the line campaigns, digital and social influence.

2. Highly developed interpersonal skills and the ability to communicate and deal

with people at the highest level in a range of disciplines, and to successfully

achieve objectives through these contacts, involving problem solving, decision

making, negotiation, motivation, influencing, tact, diplomacy, persuasion and

consultancy skills.

3. Excellent copywriting and presentation skills with the proven ability to

communicate confidently and clearly to senior management level and external

audiences.

4. Substantial experience of marketing/media budget management and financial

planning.

5. Understanding of the media and regulatory environment and ability to deliver

marketing strategies and campaigns at a high level of execution.

6. Excellent ability to plan, monitor, and implement major projects to agreed

deadlines often with conflicting priorities.

7. Corporate and strategic thinker with excellent proven ability to contribute to the

delivery of a communication strategy, ensuring cooperative working and

maintaining vision.

8. Clear understanding of the strategic role of communications to impact on

positive business results.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and

thorough process of obtaining, collating, analysing and evaluating information from and

about candidates to ensure that all persons appointed are suitable to work with our

children and adults.

The recruitment and selection of our people will be conducted in a professional, timely

and responsive manner and in compliance with current employment legislation, and

relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their

skills, experience, motivation and competencies. Our robust recruitment and

selection process should ensure the identification of the person best suited to the

role and the organisation .

• Committed to diversity and equality of opportunity and will interview all applicants

(internal and external) who self -declare at application as having a disability and who

meet the minimum requirements in the person specification of the vacancy they are

applying for.

• We will make reasonable adjustments at all stages of the recruitment process in

order to enable successful candidates who declare disabilities to start working or

volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is

suitably qualified will be considered and addressed fairly and objectively based on

their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining

the organisation will have ongoing risk assessments to ensure their role and

activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance

with the GDPR legislation.

Head of Operations and People

Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers? 

Energetic, yet calm and composed at a senior level? If you’re excited about using your professional experience to make a difference to young people, this could be the perfect role for you!

This is an exciting opportunity to take on a senior leadership role, where no two days are ever the same!

As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.

Position: Head of Operations and People

Location: Tilbury, Essex (Until the youth zone is completed and fully operational you will be based at the temporary offices space at Tilbury Community Association)

Salary: £40,000 to £45,500 (dependent upon experience) with 33 days

Hours: Full-time, 37.5 hours per week

Contract: Permanent

Benefits: 33 days Holiday (inclusive of bank holidays) Workplace pension, Free gym access (once the youth zone opens) Access to the organisations Talent Academy; bespoke training and mentoring

Closing Date: 12 noon on 5th June 2026. We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

First Stage Interviews: Online – 16th July 2026

Second Stage Interviews: 23rd July 2026 at a location local to Tilbury

About the Role

During the pre-opening phase, the role will focus on developing the youth zones back-office functions, undertaking all necessary tasks, planning and preparations to ensure we are fully operation at opening. This will include setting up the HR function ahead of recruiting the wider team and supporting staff wellbeing, development, and compliance.

The Head of Operations and People role is a key position at the youth zone. When open, as part of the Senior Management team, you’ll lead and manage the back-office functions, ensuring the team deliver the best possible service to the thousands of young people who rely on the organisation.

We’re looking for an experienced and professional operational manager who can manage multiple teams and being the go-to person for ensuring the environment is safe, welcoming, and efficient, so the frontline teams can focus on delivering life-changing experiences for young people.

In this role, you’ll also serve as the secretariat for the Board of Trustees and oversee monthly payroll administration.

This is an exciting opportunity to shape the future of the Youth Zone and make a real impact!

Key responsibilities include:

• Day to day operations
• Recruitment and HR management
• Compliance and legislation
• Financial and support function management
• Management and staff development
• Leadership and networking
• Safeguarding

About You

We’re looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community.

You will have experience of:

• Working in a senior administrative and operational management roles within a busy office environment, including line management responsibility for large and varied staff teams.
• HR functions, including HR practices, procedures and policies.
• Basic finance administration processed, including payroll, accounts work and budget management.
• Providing high-level support to Boards, Chief Executives and external stakeholders, including partnership working, contracts, and service agreements and commissioning.

You will have proficient IT skills with an understanding of Office 365 and relevant support systems

If you have a passion for young people and genuine enthusiasm for working in a youth environment, then we would love to hear from you!

About the Organisation

Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe.

With community centric values and located in the heart of Tilbury, it will be an inspiring place for young people

aged 8 – 18, and up to 25 for those with additional needs, to feel empowered and try new experiences. The building is due to be completed in 2027.

This is passionate, properly funded youth provision, with no ifs or buts. It’s about giving young people a chance to shine in an environment where they can be themselves.

It’s about opportunity.

Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as Operations, People, People and Operations, HR, Human Resources, Personnel, HR and Operations, Head of Operations, Head of People, Head of People and Operations, Head of HR, Head of Human Resources, Head of Personnel, Head of HR and Operations.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Our client is a charity based in Chelsea and Westminster with a mission to create world-class facilities, drive innovation and research, and enhance patient and staff wellbeing. This charity has grown an ambitious fundraising programme, from a £12.5m critical care redevelopment campaign to rapid-response COVID fundraising and a pioneering young people's mental health programme. Now, with over £19m raised towards Thirty at Thirty (a £30m appeal launched in May 2023), the charity is seeking an exceptional relationship fundraiser to help deliver the final phase of this major campaign and to oversee the philanthropic giving programme beyond.

Head of Major Gifts

London, SW10 9HS (hybrid, 2-3 days in the office)

35 hours per week

Permanent

Salary: £60,000 - £65,000 (depending on experience)

Reporting to the Director of Fundraising & Communications, the Head of Major Gifts will lead the high-value fundraising activity, personally managing a portfolio of key supporters while leading the Major Gifts team (two direct reports and one dotted-line report). Working closely with the CEO (an experienced and active fundraiser), you will oversee a robust and disciplined prospect pipeline across major donors, trusts and foundations, and corporate partners, and you'll lead the management of the Development Board - an influential group of senior supporters and open doors to transformational philanthropy. The role will also shape and deliver inspiring donor engagement, from curated events and private tours to bespoke proposals, reports and stewardship communications, working in close partnership with senior leadership, clinicians and volunteers across the Trust.

To be successful, you will bring a demonstrable track record of securing six- and seven-figure gifts (relationship-led fundraising), alongside strong influencing skills. You will be a collaborative, motivating manager, comfortable setting direction and driving a high-performance culture, and confident producing compelling written cases for support, proposals and donor reports. You'll be highly organised, detail-focused, and able to thrive in a target-driven, fast-paced environment. Experience of the healthcare sector or arts sector is advantageous but not essential.

How to apply

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at [email protected].

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. To formally apply, you will need to complete a supporting statement (max. 2 sides of A4) by COB on 7 June. Interviews will be held during week commencing 15 and 22 June.

Greater Change

Founded in 2018 by Alex McCallion and Jonathan Tan, Greater Change is an NGO providing cash grants to support people to overcome the financial barriers on their pathway out of homelessness using personalised budgets.

We partner with frontline charities and support workers who refer people to us who would benefit from our financial support. The personalised budgets (supported cash transfers) we provide are typically for rent deposits, ID documents, training courses etc. 

On average, Greater Change spends £1,400 per individual and last year 85% of the people we supported sustained their move into stable housing, saving the public purse over £41,000 per person per annum. 

Our goal is ultimately to use personalised budgets as a dignified and effective tool to end homelessness. 

Our Values 

• Trust & Support 
• Growth & Development 
• Passion with Boundaries
• Clarity & Communication 
• Emotional Security & Maturity 
• Impatience for Change

Philanthropy Manager 

We are looking for an entrepreneurial, ambitious and relationship-driven Philanthropy Manager to help grow Greater Change’s income, impact, and profile. Reporting to the Head of Growth and working closely with the CEO, this is a hands-on role suited to someone who can be creative and structured.

You will lead key income streams across High Net Worth Individuals, Trusts and Foundations, and fundraising events, delivering high-quality proposals and thoughtful stewardship that strengthens long-term partnerships.

The ideal candidate will be someone who understands how we are maximising impact and cost-effectiveness. You will be able to clearly communicate how our work delivers meaningful outcomes.

Above all, we are looking for someone proactive and thoughtful, who is motivated to play a key role in scaling a high-impact, evidence-led solution to homelessness.

Main Responsibilities

1. Work closely with the CEO on philanthropic relationships, including supporting the Development Board’s engagement, meetings, and follow-ups.

2. Lead all trusts and foundation activity end-to-end, including prospect research, applications and producing reports, while tracking funding deadlines, maintaining a clear pipeline, and providing regular progress updates to the CEO and Head of Growth.

3. Prepare high-quality proposals, cases for support, presentations, and donor communications.

4. Co-lead on developing and maintaining corporate partnerships with the Head of Growth 

5. Manage individual giving, with a focus on donor stewardship and growth.

6. Lead the planning and delivery of fundraising and stewardship events, including stewardship and fundraising events organised by the Greater Change and our Development Board

7. Supporting the Comms team to deliver donor communications across our newsletter and social media channels

Essential Skills, Knowledge and Experience 

• Excellent relationship management skills, with the ability to build credibility and trust with senior stakeholders, including high-net-worth individuals and funders. 

• Highly analytical, with the ability to understand, interpret and clearly communicate impact, cost-effectiveness, and outcomes to a range of audiences. 

• Strong written and verbal communication skills, including the ability to develop compelling, evidence-based cases for support and deliver persuasive presentations. 

• Demonstrable ability to think strategically and entrepreneurially, identifying and pursuing new funding opportunities and approaches. 

• Strong organisational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively. 

• Proactive and self-directed, with a problem-solving mindset and the ability to navigate ambiguity and complex challenges. 

• Alignment with our mission

Desired Skills, Knowledge and Experience 

In addition to the essential skills, we are especially keen to hear from candidates who are able to meet some, or any, of the additional experience requirements below: 

• Understanding of the homelessness sector or social impact 

• Experience developing fundraising strategy or contributing to organisational growth plans. 

• Confidence in presenting complex ideas (e.g. impact, cost-effectiveness) to senior or non-technical audiences.

• A good understanding of the housing system, homelessness, benefits processes and services which support people who are precariously housed. 

• Strong IT skills in particular G-Suite, Canva and Microsoft Office. 

Personal Attributes 

• High and positive energy levels; you thrive when working at pace. 

• You have high EQ, are a great listener, proactively inviting feedback and curious to hear the ideas of others. 

• Willingness to roll up your sleeves, Greater Change is a ‘hands on’ environment. 

• Strong team player who can collaborate and work with others to achieve results. 

We welcome applications from candidates with lived experience of homelessness.

What we offer 

• Salary - £40,400 

• Up to 5% pension matching 

• Hybrid working model at home and in the office - we are an outcomes driven team, so we want you to work in the way that's most productive for you.

• 9 day fortnight (every alternate week is a 4-day week). 

• Macbook or PC. 

• A work from home budget of up to £250 to buy what you need for your home setup.

• Frequent team lunches, and quarterly team activity days. 

• Training budget of £800/year, to upskill on anything directly related to your work. 

• A remote working allowance of up to 10 days per year (pro rata). 

• A wellbeing budget of £400/year (pro rata). You can spend it on therapy, the gym, a meditation retreat, whatever helps your wellbeing. 

How to Apply 

Please apply with a CV and Covering Letter. Your Covering Letter must outline how you meet the Essential Criteria listed above, as well as any relevant desirable skills, experience and knowledge. Please demonstrate how you reflect our core values and personal attributes throughout your application. 

Interview process

We will review applications as we receive them, so we encourage you to submit your application as early as possible. 

Candidates will be required to participate in up to 3 recruitment rounds following application. This will include an online test, an interview and a final culture fit held in person in our London office. This may change and prospective candidates will be informed of any changes. 

• Application Deadline  - Sunday 7th June 2026 
• Stage 1 (Work test) - Rolling Basis 
• Stage 2 (Online competency based  interview) - Wednesday 10th or Friday 12th June 
• Stage 3 (Final stage Inperson) - Tuesday 16th or Wednesday 17th June 
• Ideal Start Date  - July 2026 

About This Job

This job is to work with the cadet media and communications team in creating and delivering digital marketing strategy to increase awareness of the Combined Cadet Force (CCF) mainly through digital platforms including our website and social platforms with the target of increased traffic, awareness, and recruitment. It is an exciting new role with lots of opportunity for personal and professional growth in a hard-working team.

Essential Skills

· A recognised qualification or proven success in digital marketing

· Hands on marketing / communications experience

· Minimum of 1 year experience in marketing

· Knowledge of digital marketing and communications practices

· Content creation abilities

· Use of social media to achieve marketing and communications objectives

· Awareness of graphic design principles and familiarity with Illustrator, Photoshop, or other imaging / graphic design software

Please refer to the attached Job Description for further information.

Our charity

The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining CCFA you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 14th June 2026.

Interviews will be held in person during the week commencing Monday 29th June 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Join us at a pivotal moment for the education sector.

ISBL has launched an exciting new initiative – the Centre for Education Operational Excellence – to strengthen how schools and trusts operate and deliver impact. We are seeking a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of our national conference, regional events, and online programmes.

About ISBL

ISBL is the professional body for school business leaders, supporting the sector through membership, professional development, research, and events. With a strong national reach, we play a key role in improving operational practice across education.

The Centre for Education Operational Excellence

The Centre builds on our expertise, bringing together practical solutions, research, and collaboration to support operational excellence across schools and trusts.

About the Role

We are looking for a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of ISBL’s national conference, specialist regional events, and online event programmes.

This is a varied and fast-paced role combining event delivery, stakeholder engagement, and partnership coordination. You will play a key role in ensuring our events run seamlessly while also supporting the development of meaningful partnerships that enhance the experience for our members and stakeholders.

You will be at the heart of our events programme, supporting everything from logistics and speaker coordination to exhibitor management and sponsor delivery, helping us create impactful, high-quality professional development experiences for school business leaders.

To be successful in the role, you will be an experienced coordinator with excellent customer service and telephone manner; you must have strong organisational and planning skills with the ability to work under pressure and to deadlines, as well as the ability to think outside the box and demonstrate creative flair and work well as part of a team.

Full role details are available in the attached job description.

Lloyds Bank Foundation 

Head of Programme Design and Organisational Development 

Starting Salary: £66,438 (if London-based); £61,872 (if not London-based) 

Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask) 

Location: Remote role - can be based anywhere in England or Wales with an expectation of frequent travel across England and Wales 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a leadership opportunity to shape how the Foundation designs, delivers and strengthens its programmes across England and Wales. 

As Head of Programme Design and Organisational Development, you will lead the Foundation’s approach to programme design, organisational development and volunteering, ensuring everything we do is high quality, evidence-informed and grounded in lived experience. 

You will set the standards, frameworks and tools that underpin programme design across the organisation, working closely with Programme Leads to design new programmes and strengthen existing ones. You will also lead our organisational development offer, ensuring charities and partners are supported to become stronger, more resilient and better connected. 

Alongside this, you will shape how volunteering contributes to our work, embedding it across programmes and ensuring it supports both community capacity and connection. 

You will work across teams and directorates to ensure programme design, organisational development and volunteering are fully aligned and working together to deliver meaningful community-led change. 

About You 

We’re looking for an experienced and credible leader with a strong background in programme or service design, ideally in complex or multi-partner environments. 

You will bring a deep understanding of how organisational development builds capacity and resilience, alongside experience of using evidence and insight to improve programmes and outcomes. 

You will be confident developing frameworks, standards and approaches that ensure quality and consistency, while also enabling innovation and learning. 

You will be a collaborative and relational leader, with strong partnership skills and the ability to work across internal teams and external organisations. A commitment to diversity, equity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Thursday 28th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Tuesday 9th June 2026 

Second Interview: Thursday 18th June 2026 

Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?

Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative and responsive support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich.Local knowledge of Bromley and Greenwich areas would be an advantage.

You will be delivering practical and emotional support to enhance the lived experiences of children and families through one-to-one support and group work programmes.  The post requires working with families in person and online remote working.  The office base is in Community House, Bromley.

Please refer to the job description and person specification for further details.

As Commercial and Legal Support Officer you will provide practical, hands-on legal and contract support across the organisation and contribute to meeting objective as we implement a new, temporary structure as part of a planned sabbatical. This is an opportunity to help colleagues manage legal risk well, improve how we work with third parties, and ensure the charity can deliver timely, proportionate support across a varied and busy portfolio of activity.

You’ll provide practical legal and commercial support across the organisation, focusing on contract review, negotiation and day-to-day advice. This includes supporting a range of agreements (e.g. suppliers, partnerships and data), helping colleagues understand risks in plain English, and maintaining contract records and key dates.  You’ll be organised, pragmatic and comfortable managing multiple priorities. You can explain legal issues clearly to non-legal colleagues and work collaboratively to find solutions that balance risk and delivery.

HEAD OF THE MESSAGE IN LONDON (HUB LEADER)

Strategic leadership role at The Message Trust, growing the London mission by sharing Jesus through creative mission, community transformation and enterprise.

Contract: Permanent, full-time (35 hours)

Location: Hybrid – minimum three days per week in the London office, with regular travel across London.

Travel: Monthly Prayer Days at Manchester HQ (travel and hotel expenses paid)

The Message Trust has, for over 30 years, been boldly sharing the good news of Jesus with some of the hardest-to-reach young people and communities in the UK and beyond. Through schools, neighbourhoods, prisons and enterprise, The Message sees lives transformed in word and action.

Previously voted Best Not-for-Profit to work for in the UK by the Sunday Times Best Companies Survey, it is now seeking a Hub Leader to develop its growing work across the capital.

Why work for The Message Trust?

• Strategic leadership role at the heart of mission in London
• 33 days annual leave (including bank holidays), rising to 35 after five years
• Daily prayer and worship, plus monthly Prayer Days
• Up to one week of paid leave per year for a mission trip
• Enhanced family-friendly policies, EAP and Wellness Action Plans
• Cycle to Work, Techscheme and Electric Car salary sacrifice schemes
• Supportive, faith-centred team environment

We’re looking for a strategic, self-motivated leader with the breadth of communication skills and entrepreneurial energy to pioneer new work in partnership with the local church. You’ll bring people, ministries and partners together, inspiring teams, building networks and shaping the next chapter of The Message’s mission across London.

In this role, you’ll have the opportunity to:

• Shape and lead an ambitious regional vision for The Message in London
• Build, lead and inspire a passionate London Hub team, rooted in prayer and worship
• Cultivate deep, joyful partnerships with churches, denominations and Christian networks across the capital
• Spark generosity by championing fundraising and major donor engagement, including the flagship London Urban Heroes Dinner
• Pioneer bold, creative mission across schools, Eden communities, prisons and Christ‑centred enterprise

This role is ideal for an experienced leader with a passion for evangelism, youth and community mission, and a heart to see London changed by the gospel.

This role is subject to an Enhanced DBS check.

For further details please have a look at the candidate pack.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

This is an exciting opportunity to shape and deliver the voice of our organisation, bringing our work to life, strengthening our profile, and supporting campaigns that drive meaningful change. You’ll play a key role in amplifying the experiences and perspectives of the communities we work alongside, ensuring their stories are heard with clarity and impact.

We’re looking for a confident and creative communicator with a strong instinct for storytelling. You’ll be experienced in producing engaging content across digital, media and campaign channels, able to tailor messages for different audiences, and comfortable building relationships that help extend our reach and influence.

Joining a values-driven organisation at the intersection of law, campaigning and social justice, you’ll take ownership of day-to-day communications while contributing to a wider mission and supporting long-term, systemic change. This is a hands-on role with real scope to innovate, grow your skills, and make a tangible difference.

Main Responsibilities

• Deliver engaging and consistent communications across digital, media and campaign channels to support PILC’s profile and impact
• Work collaboratively with colleagues to turn casework, legal work, and campaign activity into clear, accessible, and audience-friendly public communications
• Manage core communications channels, including website, social media, and newsletters, using insight to improve reach and engagement
• Support campaign activity and external engagement, including press, digital content, newsletters and events 

Benefits

• 25 days holiday per year with 7% employer pension contribution, plus additional time off over Christmas when our office closes
• Flexible working around our core hours of 10am – 4pm
• Friendly, collaborative and truly inclusive culture
• Laptop and mobile phone
• Access to our 24-hour Employee Assistance Programme
• Learning and development budget
• Enhanced support when you need it most, including enhanced sick pay and family leave

How to apply

Please complete the application form and equality and diversity monitoring form on our website. Please note, we do not accept CVs. 

Join BookTrust, the UK’s largest children’s reading charity, and help change children’s lives through reading. For more than 100 years, we’ve been inspiring a love of books and reading, reaching millions of children every year, particularly those from low-income families and vulnerable backgrounds.

We are looking for a Senior Individual Giving Officer to deliver innovative, insight-led fundraising campaigns that grow supporter engagement and maximise income. Working as part of a supportive, ambitious and collaborative team, you’ll gain experience across the full Individual Giving programme while helping bring the joy and benefits of reading to children across the UK.

This is an exciting opportunity for a creative and data-driven fundraiser who enjoys managing campaigns end-to-end and is passionate about delivering an excellent supporter experience. You’ll help shape and deliver multi-channel campaigns, test new ideas and fundraising products, and use insight to drive performance and long-term supporter relationships.

The role can be based in either our London office in Farringdon or our Leeds head office, with a minimum of eight office days per month.

Fundraising at BookTrust

As a charity, fundraising is central to BookTrust’s mission, enabling us to bring our work to life and reach more children through a diverse portfolio of income generation, including mixed models of trading and philanthropy.

You will join a friendly, supportive, and ambitious fundraising team working together to generate sustainable income that supports our mission through the funding of programmes and projects and ensures excellent stewardship of our donors. As part of our new strategy, we aim to grow our income significantly over the next five years. With current annual income of £12.4m and a strong base of long-term committed funding, we are well positioned to expand our work. As we expand our work and reach more children and families, developing new income streams is a key organisational priority. The Individual Giving function within the Fundraising team, where this role sits, has been tasked with growing income to £2 million by 2030. We will do this by improving our supporter experience and engagement, employing a test-and-learn strategy across a range of campaigns and being data-led in everything that we do. 

Job Purpose

The Senior Individual Giving Officer plays a central role delivering the campaigns and plans that will achieve the Individual Giving programme income targets. The post holder, working closely with colleagues across BookTrust, will manage existing and test new Individual Giving campaigns and develop and test new fundraising products in order to generate income from new and existing supporters.

This is an exciting time to join BookTrust as we invest in growing our Individual Giving programme and develop new ways for supporters to help children discover the life-changing benefits of reading.

Key Responsibilities: 

Programmes and projects

• Manage acquisition and retention campaigns including testing new audiences and channels.
• Deliver effective supporter journeys to ensure the highest possible standards of donor experience. 
• End-to-end campaign management across the fundraising mix including legacies, mid value and in memory. 
• Support the testing and development of new community and events fundraising opportunities. 
• Work closely with and support the Individual Giving Lead to ensure all activity is delivered on time and to budget, contributing to annual income targets. 

 
Relationships

• Work collaboratively with colleagues across marketing, digital, comms and across the organisation. Work closely with Supporter Services and CRM colleagues to ensure best experience for our supporters
• Work effectively with external suppliers and agencies, maintaining strong working relationships. 

Budgeting, analysis and reporting

• Monitor and control income and expenditure against targets outlined in annual plans.
• Feed into quarterly forecasting and annual budget setting processes.
• Closely monitor campaign results, provide updates on performance and produce post-campaign analysis reports.
• Make recommendations to improve the performance of future campaigns based on evidence and data.
• Contribute to CRM development and update existing reporting mechanisms.

Other

• Keep up to date with innovation and changes in the sector and external environment.
• Undertake other duties as required that are commensurate with this role.

About Adolescent Health Study

The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.

There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

The Engagement and Involvement Lead will engage with young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study, and is critical for the success of the project.  We are at the early stages of laying the foundations for this and in this new role we are seeking an experienced and passionate individual to co-ordinate and lead AHS’s cross-UK participant and public involvement and engagement activities.

This is a role that requires high levels of confidence, autonomy, enthusiasm and skill. The postholder will be responsible for delivering the project’s new Engagement and Involvement Strategy, including:  coordinating a Young Persons’ Advisory Group for AHS; developing and delivering AHS public engagement and involvement activities; outsourcing and supervising engagement and involvement activities that are better provided by external partners; scoping and advising on which routes for involvement and engagement activities are best suited to different tasks. 

Main responsibilities

 Planning & strategy delivery

•  Ensuring the study delivers the values and approaches set out in the AHS engagement and involvement strategy
•  Planning, delivering and reporting on an ongoing, regular and important programme of engagement events and activities
•  Reviewing/revising/adding to existing policies, processes and procedures to support effective working together with people and communities (such as reimbursement, compensation, making reasonable adjustments)
•  Developing and implementing appropriate evaluation, monitoring and reporting of Community Engagement & Involvement
• Keeping up to date with good practice & sector advances and sharing these with the AHS team.

Practical engagement and involvement

• Developing methods to enhance engagement and involvement, and helping to build positive relationships with young people and stakeholder groups, including charities, third sector & advocacy groups
• Overseeing day-to-day planning & delivery of a high-quality engagement and involvement programme.  To include, for example:
  • Managing and supporting Youth Advisors
  • Running a standing Young People’s Advisory Group (YPAG)
  • Organising & delivering other ad hoc engagement activities as necessary
• Securing external partners where necessary, and managing contracts and delivery of their work across the UK
• Ensuring that any external parties (e.g. organisations, freelancers, consultants) supporting AHS’s involvement and engagement work have clear roles, responsibilities & goals
• Working with the Head of Communications to develop and manage provision of relevant information to members of the public, teachers, young people & researchers
• Keep clear records of involvement and engagement activities, ensuring results are used to inform the study and the wider research community.

Team support

• Checking for and capitalising on possible opportunities for engagement and involvement to be embedded in the work of the wider team
• Ensuring appropriate induction, training, mentoring and support is organised for the research team and communities involved
• Sharing examples of emerging good practice and impact across the research team.
• Line managing an Engagement and Involvement Officer

Wider

• Contributing to shared learning and future sustainability as part of wider communities of practice
• Acting as a key point of contact for community members and partners involved in the research
• Representing and presenting the AHS study’s engagement and involvement work to the wider research community at a senior level, including in national engagement & involvement networks as necessary.

Knowledge, skills and experience

 Essential criteria

Engagement and involvement

•  Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools)
•  A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting
• Understanding and experience of good practice in youth engagement and involvement,  including the principles and implementation of safeguarding, data protection, and inclusive practice
• Awareness of culturally sensitive approaches and methods to be inclusive of all relevant perspectives, including  marginalised and vulnerable groups
• Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration
• Demonstrated commitment to youth participation and the meaningful inclusion of young people’s perspectives.

Other essential criteria

• Undergraduate degree or equivalent qualification in a relevant field
• Experience of successful project management and ability to deliver, working independently.
• Ability to manage a budget and report on financial activity accurately
• Ability to work collaboratively within a multi-disciplinary team, with experience of working alongside and influencing senior level professionals
• Research literacy, with a clear understanding of large UK-wide research initiatives and the various competing demands and pressures the study will face
• Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing
• Confident using online tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365)

Desirable criteria

• Relevant qualification in engagement and involvement
• Post-graduate degree or equivalent experience
• Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood
• Familiarity with health research and data governance frameworks
• Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
• Experience using digital engagement and facilitation tools for online workshops (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint)

Dimensions

• This has been designed as a full-time role, although part-time work could be considered for the right candidate.
• Flexible working across several geographical locations in the UK.  Travel may be required to AHS locations and partner organisations.
• AHS is a national organisation, and our activities take place across the UK.

Application Process

This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available).

Please apply via CharityJob, making sure to answer the screening questions in full.

The closing date for this position is midnight on Sunday 31st May. 

Interviews are currently expected to be held Wednesday 1st/Thursday 2nd July.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.