Head of supporter engagement jobs in Bermondsey, greater london

KEY RESPONSIBILITIES:

1. Marketing Strategy and Execution:

• Lead the integrated marketing and brand strategy aligned to organisational objectives and KPI pillars
• Deliver twice-yearly strategy reviews supported by dashboards and audience insights
• Ensure campaign planning is insight-led with measurable outcomes
• Partner with Sales and Communications for unified planning

2. Brand Leadership and Positioning:

• Steward CCS and BSF brands with consistent positioning across all channels
• Deliver brand-led campaigns supporting lead generation and audience growth

3. Digital Marketing, Data and Insights:

• Lead a culture of data-driven decision making
• Deliver quarterly dashboards and insights to SLT
• Ensure continuous optimisation across web, email, social and digital journeys

4. Annual Impact Report:

• Lead marketing and amplification strategy for the Impact Report
• Ensure on time publication with strong reach and engagement

5. Key Audience Communications:

• Oversee content cadence across social, email and digital channels
• Launch key organisational products and programmes

6. SME Support:

• Strengthen SME engagement via content, campaigns and Best Practice Hub resources

7. Team Leadership and Culture:

• Lead with a coaching mindset, building a positive and supportive culture
• Provide clear goals, feedback and development aligned with KPIs

ESSENTIAL SKILLS & EXPERIENCE:

• Experience leading integrated marketing functions with measurable impact
• Proven success in improving digital engagement and campaign performance
• Understanding of brand positioning, audience targeting and channel optimisation

Core Competencies:

• High‑standards brand steward – ensures consistent, high‑quality execution
• Strategic, insight‑led thinker – uses data to shape clear direction

Technical Skills:

• Strong analytical capability and insight interpretation

PERSONAL COMPETENCIES:

• High emotional intelligence aligned with a people-first culture
• Commitment to inclusion, collaboration and team development
• People‑first leader – fosters a kind, inclusive and supportive team culture
• Skilled communicator & influencer – builds trust and collaborates confidently
• Calm, adaptable operator – manages shifting priorities and pressure with composure

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

We are looking for an Interim Head of Events to manage our existing events portfolio as maternity cover. You will be responsible for managing a range of well-established, high profile events including our flagship Annual Dinner which raises over £1.6M and is critical to our donor engagement, retention and income. You will ensure all our events run successfully, are organised to the highest standards and delivered with immaculate care and precision. You will manage a small team of two, providing guidance and support where needed. You will also work closely with our Marketing and Communications team to develop content and marketing for events.

You will join our Fundraising team, which is made up of 11 individuals working across a range of portfolios, including: trusts and foundations, institutional funding, major donor fundraising, individual giving and legacies, online matched funding campaigns, events, donor acquisition and engagement.   

You should have:

• Significant experience and a proven track record of event planning, coordination and delivery to an exceptionally high standard, within the non-profit sector.
• Experience of managing a small team
• Experience of managing budgets
• Experience working alongside Chairs, Trustees and/or Event Committees
• Exceptional organisational skills and attention to detail
• Strong written and verbal communication skills, able to communicate to a wide range of stakeholders.
• Ability to multitask, managing numerous priorities at the same time, to tight deadlines
• The ability to use your own initiative and to work under pressure. 
• Excellent interpersonal skills and the ability to develop and maintain good working relationships with colleagues at all levels and with senior volunteers
• A commitment and empathy to the work and values of World Jewish Relief.

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
• Enhanced maternity & paternity pay
• Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
• Season ticket / travel to work loan
• Cycle to Work Scheme
• On Friday the office closes at 3pm
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

How to apply

Please upload your CV and a cover letter which demonstrates your suitability for the role answering the following question in your cover letter:

· Why does this role appeal to you and how do you meet the criteria in the person specification?

Interviews will be held on Monday 27th April

The Head of External Communications is a senior strategic leadership role responsible for shaping, delivering, and protecting IAPB’s global communications work. This role leads the organisation’s external communications function, overseeing global media strategy, press outreach, stakeholder visibility, thought leadership, and crisis and reputation management. The postholder ensures IAPB’s voice is influential across global health, policy, and development sectors supporting the organisation’s 2030 In Sight strategy and positioning IAPB as a leading authority on vision and eye health.

Role and Responsibilities

1. External Communications & Media Strategy

• Develop and deliver a bold, high impact‑ external communications strategy aligned to IAPB’s mission and the 2030 In Sight strategy.
• Lead strategic planning across all external comms channels, ensuring integrated messaging across media, digital, publications, and partnerships.
• Use insight, data, and evaluation tools to monitor performance, influence future communications activity, and drive continuous improvement.

2. Team Leadership, Management & Press Office Leadership

• Lead and inspire a high performing‑ external communications team across media, content, and digital functions.
• Set clear goals, KPIs, outputs, and outcomes for team members and external partners.
• Where needed manage recruitment, onboarding, development, and performance.
• Promote collaborative, cross organisational‑ ways of working and ensure seamless coordination across departments and time zones.
• Lead IAPB’s global press outreach, ensuring fast, coordinated, and proactive communication with international media.
• Oversee creation of media materials including press releases, statements, briefings, Q&As, and reactive press responses.
• Ensure consistent messaging and brand voice across all external statements and spokesperson engagements.
• Managing third party agencies who support with media and campaign elements for IAPB.

3. Media Relations

• Build and maintain strong relationships with journalists, editors, broadcast producers, and influential commentators in global health, policy, and mainstream media.
• Secure high impact‑ coverage in global business, health, and policy publications (e.g., BBC, Financial Times, The Economist).
• Identify opportunities for proactive media moments, narrative shaping, and agenda setting‑.
• Serve as a senior spokesperson where required.

4. Thought leadership, Storytelling & Content Development

• Develop and deliver a global thought leadership‑ strategy, positioning IAPB leaders and experts as authoritative voices on eye health.
• Oversee publication of articles, op-eds, insights pieces, and leadership content across IAPB’s channels.
• Manage third party‑ engagement including panels, conferences, media partnerships, and editorial collaborations.
• Build and promote a pipeline of owned thought leadership platforms and sector‑ leading‑ commentary.
• Oversee global storytelling that humanises eye health and elevates lived experience from communities worldwide.
• Lead the Every Story Counts initiative and develop multimedia content that strengthens global understanding of eye health challenges.
• Provide tools, assets, and support for IAPB members to extend campaign reach within their local and regional markets.
• Ensure content reflects diverse voices and demonstrates the global Value of Vision.

5. Stakeholder Visibility

• Elevate IAPB’s profile among policymakers, global health institutions, donors, private sector partners, and high level‑ influencers.
• Work closely with advocacy, knowledge and membership teams to coordinate messaging and strengthen IAPB’s influence across global forums.
• Drive visibility for key initiatives including Love Your Eyes, Every Story Counts, and the Value of Vision platform.

6. Crisis Communications & Reputation Management

• Lead IAPB’s crisis communications planning, preparedness, and response.
• Advise senior leadership on reputational risks, ensuring robust processes for monitoring, escalation, and mitigation.
• Draft and manage crisis statements, holding lines, and rapid response‑ communications.
• Protect IAPB’s reputation and confident organisational voice during high pressure situations.

Education, Skills & Experience Required

Required

• Proven track record leading external communications, media relations, and press office functions across global or multi country environments.
• Significant experience delivering high profile media campaigns with measurable impact.
• Strong understanding of crisis communications, reputation management, and risk mitigation.
• Demonstrable experience influencing senior stakeholders and representing organisations at international events.
• Excellent written and verbal communication skills, with the ability to craft clear, compelling stories for varied audiences.
• Strong interpersonal and cross team‑ collaboration skills.
• Deep knowledge of global media landscapes, emerging platforms, and audience engagement strategies.

Desirable

• Experience in public health, international development, eye health, or adjacent sectors.
• Experience working with federated or membership based global organisations.

General

• Demonstrate IAPB organisational behaviours—Ambitious, Collaborative, Inclusive, and Strategic.
• Respect the diverse cultures, experiences, and working patterns of colleagues and partners.
• Undertake any other duties commensurate with the role.
• This role profile outlines key responsibilities but is not exhaustive; duties may evolve as required by the organisation.

About us

The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.

There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that access to eye health services are vital to everything, for everyone.

IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach. We are a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world.

We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.

Other Information

• Benefits include 30 days annual leave (plus statutory bank holidays)
• Pension scheme – 10% Employer contribution, no minimum employee contribution
• Group life assurance
• Hybrid working - minimum 2 days per week in the London office
• Flexible working
• Employee Assistance Provider
• Various family friendly policies
• We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

 Closing date Friday 10th April 2026. IAPB reserves the right to close the vacancy before the closing date.

1st stage interviews will be held via Teams w/c 20 and 27 April 2026. 

Due to the volume of applications received, we are unable to respond to everyone. If you have not heard from us within 28 days of the closing date, please assume your application has been unsuccessful.  We request no contact from agencies.

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

This is a dynamic, strategic role and the successful candidate will exercise PersonCentred clinical responsibility for Woman’s Trust (WT), counselling, groupwork and other therapeutic services.

Reporting to the CEO, this role will oversee the day-to-day delivery of seamless, highquality service across all of our client-facing provisions. The post holder will support the CEO to ensure the future development of WT by leading the frontline staff team in the provision of high-quality, relevant and safe services to survivors of violence and abuse in line with WT’s aims and principles.

The Head of Therapeutic Services, a member of the Senior Leadership Team, will work closely with colleagues across WT, to plan and implement quality improvement plans in order to deliver outstanding services in an efficient and cost-effective manner. This role will deputise for the CEO when necessary.

Working with key stakeholders to ensure that WT counselling services are delivered to a high professional standard, in accordance with the BACP Ethical Framework and the Person-Centred approach.

Leading on the development of new opportunities for the enhancement and expansion of WT counselling services, on the clinical representation of WT services to external bodies and involvement in campaigning for the improvement of services for women experiencing DA, and to be the safeguarding lead for WT.

Hours: Full-time, 35 hours per week.

Contract: Fixed term as dependant on funding.

Start date: ASAP.

Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.

For further information and to apply, please visit our website.

Please note, CVs and cover letters should be sent in Word format. 

Closing date: 13th April 2026.

Interviews: w/c 20th April 2026.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.

Head of marketing strategy and audiences

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

Sense is looking for an ambitious and insight-driven Head of Marketing Strategy & Audiences to help shape the future of our marketing and supporter engagement. This is a pivotal leadership role at an exciting time, as we deliver our new organisational strategy and strengthen how we connect with, understand and grow our audiences. This role is full time, based at our King’s Cross office in London, with hybrid working in place. The successful candidate will work 2–3 days per week on site and meeting donors, with the remainder worked remotely.

You will lead the development of a bold, organisation-wide marketing strategy, focused on bringing together audience insight, data and creativity to drive long-term growth and maximise impact for disabled people with complex needs.

Key Responsibilities

• Develop and deliver a clear, ambitious marketing strategy aligned to organisational goals.
• Lead on audience insight, segmentation and analysis to improve targeting, acquisition and retention.
• Create and embed effective supporter journeys, including stewardship and cross-sell strategies.
• Work collaboratively across a complex organisation to align marketing activity and maximise income.
• Use data and insight to track performance, inform decision-making and drive continuous improvement.
• Influence senior stakeholders and champion a strategic, insight-led approach to marketing.
• Ensure all activity aligns with regulatory requirements and best practice.

What we’re looking for

• Proven experience developing and delivering marketing strategies in a complex organisation.
• Strong background in audience insight, segmentation and data-led decision making.
• Experience driving supporter/customer growth, engagement and lifetime value.
• Confident working with senior stakeholders and influencing at all levels.
• A collaborative, forward-thinking leader who can drive change and innovation.
• Strong analytical skills, with experience in tools such as Power BI, CRM systems (ideally MS Dynamics), and performance tracking.
• Excellent communication skills, with the ability to turn insight into clear, compelling strategy.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. 

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Head of Centre Operations

We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact.

Position: Head of Centre Operations
Salary: Circa £60,000 plus £5,000 car allowance
Location: Watford with hybrid working and regular travel
Hours: 35 hours per week
Contract: Permanent
Closing Date: 29th April 2026

About the role

This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery.

You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce.

Key responsibilities include:

• Developing and delivering operational strategy aligned to organisational goals
• Leading and managing multi-site teams through direct reports
• Driving performance through data analysis, KPIs and continuous improvement
• Overseeing day to day operations to ensure consistency, quality and compliance
• Managing budgets, financial controls and identifying efficiencies
• Ensuring high standards of customer service and stakeholder engagement
• Leading on health and safety across all sites and ensuring full compliance
• Overseeing facilities, estates and maintenance planning
• Building partnerships with external organisations and stakeholders
• Supporting organisational development through coaching, training and leadership

You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs.

About you

We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams.

You will have:

• Significant experience in multi-site operational management
• Strong leadership skills with a focus on coaching and team development
• Experience driving performance, analysing data and improving systems
• Knowledge of health and safety management and compliance
• Excellent communication and stakeholder management skills
• Strong organisational skills with the ability to manage complex workloads
• Confidence using IT systems including Microsoft Office
• A full driving licence and willingness to travel regularly

Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results.

About the organisation

The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home.

Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager

Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.

Harris Hill is delighted to be supporting Muslim Aid in their search for a Head of Income Generation & Marketing, a pivotal leadership role at the heart of a respected international charity.

Muslim Aid is a faith-based humanitarian organisation working to support communities affected by poverty, conflict and natural disasters. With a strong heritage and global reach, they are now looking for an ambitious and strategic leader to drive forward their income and marketing strategy and help shape the next phase of growth.

About the role

London (Hybrid – 3 days office)
£55,620 – £59,000

This is a senior leadership position, reporting directly to the CEO and sitting as part of the Leadership Team.

The role will lead and deliver an ambitious income generation and marketing strategy, with a strong focus on growing unrestricted income and diversifying revenue streams across digital, philanthropy, corporate partnerships and community fundraising.

You will oversee a broad and talented team spanning digital, supporter engagement, partnerships and campaigns, providing both strategic direction and hands-on leadership.

Key responsibilities

• Lead and deliver a cross-organisational income generation and marketing strategy
• Grow and diversify income across digital, corporate, and high-value audiences
• Drive innovation in digital fundraising and supporter engagement
• Strengthen brand, profile and communications across all channels
• Use data and insight to optimise performance and maximise ROI
• Lead, inspire and develop a high-performing team
• Play a key role in organisational strategy and leadership

You will bring:

• Significant senior-level experience within a charity/INGO environment
• A strong track record of growing income across multiple streams
• Experience developing and delivering fundraising and marketing strategies
• Proven leadership and team development experience
• Confidence working with data, digital channels and performance insights
• The ability to build strong relationships internally and externally

A background across areas such as individual giving, major donors, corporate partnerships or digital fundraising would be highly valuable.

Genuine Occupational Requirement

Due to the nature of this role and the organisation’s faith-based context, there is a Genuine Occupational Requirement for the postholder to be a practising Muslim, in accordance with the Equality Act 2010.

Application process

• Closing date: 22nd April (9am)
• Shortlisting: 23rd April
• First interviews: Week commencing 27th April
• Final interviews: Week commencing 4th May

To apply, please send your CV and a supporting statement (max 2 pages) outlining your suitability for the role.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill is delighted to be supporting the recruitment of a Head of International Programmes for a respected international Catholic charity supporting seafarers, fishers and their families worldwide. The organisation operates an extensive global network spanning more than 50 countries and hundreds of ports, delivering vital practical, pastoral and welfare support to those working at sea.

Reporting to the CEO, the postholder will lead the development and delivery of the organisation’s international strategy, strengthening partnerships across the global network and identifying opportunities to expand programmes. You will build and maintain strong relationships with international partners, develop a pipeline of high-impact projects, and secure funding from corporates, trusts and foundations. The role will oversee programme delivery, grant management and reporting, ensuring compliance and impact, while also contributing to business planning, budgeting and organisational leadership. You will represent the organisation externally, both in the UK and internationally, and play a key role in enhancing its reputation and influence across the sector. You will also play a key role in strengthening organisational capability across the global network, supporting training initiatives and capacity building for international colleagues. Acting as a senior adviser on international affairs, you will provide insight to the CEO and contribute to informed decision-making at leadership and board level.

We are looking for a confident and strategic leader with significant experience in international programme management within a development or humanitarian context. You will bring a strong track record in grant fundraising and stakeholder engagement, alongside experience of leading teams and delivering organisational strategy. The successful candidate will be highly organised, commercially aware, and able to translate complex ideas into compelling cases for support. Strong communication skills, cultural awareness, and the ability to work collaboratively across diverse global contexts are essential, as is a proactive and resilient approach.

Please note that to be considered for this role, candidates must have prior experience within the charity sector, alongside a background in international programmes. Unfortunately, applications that do not meet both of these essential criteria will not be progressed. Only successful applicants will be contacted with further information.

To apply, please submit your up-to-date CV by 23:59 on 19 April.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Role overview

The Impact and Networks Manager plays a central role in delivering Beyond Equality’s wider impact strategy. This includes coordinating practitioner networks, managing external partnerships, supporting the development of resources and insight, and ensuring that learning from practice informs wider systems, narratives and policy engagement.

The role focuses on turning strategy into action — translating organisational priorities into high-quality, well-coordinated activities that strengthen practice across the sector working with men and boys, contributing to long-term systems change.

A key part of the role is coordinating a national network of organisations working with men and boys.

Core purpose

To coordinate and deliver the organisation’s wider impact activities. The role will:

• Turn strategy into concrete, high-quality activity

• Manage and develop external relationships and partnerships

• Coordinate and grow practitioner networks

• Support knowledge translation and resource development

• Deliver operational support across wider impact workstreams
   

Key responsibilities

1. Operational delivery of the wider impact strategy

• Translate strategic priorities into clear, deliverable work plans (with support from senior leadership)
   

• Coordinate delivery of wider impact activities across workstreams
   

• Track progress, outputs and outcomes of projects and activities against KPIS and M+E frameworks
   

• Identify and scope opportunities for collaboration and strategic engagement
   

2. Partnership and stakeholder management

• Build and maintain strong relationships with external stakeholders across education, youth work, sport, wellbeing and VAWG sectors
   

• Act as a key point of contact for partners, collaborators and network members
   

• Maintain and develop organisational stakeholder databases
   

• Identify and support onboarding of new partners and network members
   

3. Network coordination

• Coordinate a national network of organisations working with men and boys
   

• Schedule, organise and (where appropriate) facilitate network meetings and activities
   

• Act as the primary point of contact for network members
   

• Lead on member communications (updates, invitations, summaries)
   

• Coordinate internal staff contributions to network delivery
   

• Manage logistics for events (digital and in-person)
   

• Monitor and report on network engagement, outcomes and impact
   

4. Practitioner resources and capacity building

• Support the development and dissemination of practitioner-facing resources and toolkits
   

• Coordinate stakeholder input (e.g. practitioners, partners, researchers) into resource development
   

• Work with the Head of Impact to distribute training and learning resources
   

• Maintain and update practitioner-facing resource hubs
   

• Gather and synthesise practitioner feedback to inform continuous improvement
   

5. Policy and sector engagement support

• Track relevant policy developments, consultations and sector initiatives
   

• Monitor campaigns and sector activity, including through network insight
   

• Support coordination of organisational responses to consultations and policy opportunities
   

• Prepare briefing materials for senior staff engaging in policy and sector discussions
   

• Draft consultation responses, briefings and summaries for review
   

• Ensure practice-based insight is shared with relevant external partners
   

6. Insight gathering and feedback loops

• Gather and synthesise insight from practitioner networks and stakeholders
   

• Maintain internal systems for recording and organising insights
   

• Support the development of strong feedback loops between delivery, insight and wider impact work
   

Person specification

Essential experience and skills

• Strong organisational and project management skills, with the ability to manage multiple workstreams simultaneously
   

• Experience building and maintaining relationships with a range of stakeholders, ideally within the charity, social impact and/or public sectors
   

• Excellent written and verbal communication skills
   

• Proven ability to translate strategy into practical activities and outputs
   

• Ability to work independently while coordinating with a wider team
   

Desirable experience

• Experience working in one or more of the following areas:
   

  • gender equality or violence against women and girls prevention

  • youth work, education or community settings

  • men and boys’ wellbeing or masculinities work
     

• Experience supporting or contributing to policy engagement or research

• Experience working with or coordinating multi-stakeholder networks
   

• Awareness of the UK social, policy and sector context relating to:
   

  • gender equality

  • VAWG prevention

  • boys’ and men’s wellbeing
     

• Understanding of how practice and systems change interact

Equal opportunities statement

Beyond Equality strives to be an inclusive employer. We want to provide a working environment, and a recruitment and hiring process, that is welcoming, accessible and supportive for everybody - including and especially those who are marginalised in society. With this in mind, we’ve worked to create an application and recruitment process that is as straightforward and transparent as possible. 

We welcome applicants with non-traditional educational backgrounds, and only ask for degree-level qualifications where this is absolutely necessary for a role. If you are not sure whether you are qualified or experienced enough for a role, but you think you meet the person specification, we encourage you to apply anyway. 

We particularly welcome applications from people of colour, LGBTQ+ people, women, new or expectant parents/carers and disabled people. Disabled applicants are guaranteed an interview. Please note that our monitoring form is anonymous and not linked to your application, so you will need to tell us that you are disabled in your application if you wish to be given a guaranteed interview. You do not have to share details of your disability if you don’t want to. It’s absolutely fine if you would rather not disclose this information. 

We aim to share most interview questions and tasks five working days in advance of the interview to give applicants time to prepare, with extra time available for disabled applicants upon request. If there is anything else we can do to make the application and/or interview process more accessible for you, we want to hear about it, and will do our best to meet your requirements - please reach out via the contact email address in the job pack for the role you are applying for and tell us what you need.

We are a diverse organisation and we appreciate the value of lived experience. When our team members want to draw on their own lived experience to inform aspects of their work, we do our best to support them - but we’ll never expect or require you to draw on your own experiences if you don’t want to, or to do extra work on the basis of any aspect of your identity. 

Here at the Royal British Legion, we are currently embarking on an exciting new phase within our Membership directorate. As part of our new ten year strategy, we are pleased to be seeking a Director: Membership and Communities in a newly created, senior leadership role.

Reporting to our Executive Director: Membership, Armed Forces and Community Engagement, this role will see you lead the development and delivery of a comprehensive Community Engagement plan which will be a key contributor to the delivery of our strategy with the key focus on identifying and developing key partnerships that advance our vision of ‘‘Bringing Society Together to Recognise, Remember and Support the Armed Forces Community’.

You will work collaboratively with key senior leadership and the membership staff team to support the current membership model to provide more and better opportunities for the armed forces community to come together, strengthen camaraderie and grow our branch level support.

You will lead a high performing team of Heads of Department within our Membership directorate. Key areas of responsibility will include:

· Community Engagement

o Working with the Heads of Scotland/Wales/NI&ROI, develop a compelling community engagement plan which seeks to build the RBLs relationship with key groups and/or partners in all parts of the UK to recognise, remember and support the armed forces community

· Membership

o Ensure a high-quality support service to counties/branches/members ensuring that they are engaged and empowered to assist in the delivery of RBL strategy

o Develop a training and development plan which enables current and future members to be great ambassadors for RBL

· Membership Development

o Working with the Director of Armed Forces, Youth and Partnerships, develop a vision for Membership 2035, which refocuses membership on the AFC and drives a transformational change in the membership offer

o Lead on the development of membership events and ensure they are strategically led and professionally facilitated to ensure alignment with strategy

o Create an AFC learning programme for members that supports members to understand and respond to the diverse and changing needs of the armed forces community at a local level

You will be contracted to our London Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Should you wish to explore a Remote opportunity where you will be contracted to your home address with occasional travel (which will not include additional £4,452 London Supplement to salary), this can be discussed at interview.

This role requires a full UK driving licence.

Employee benefits include -

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Private Healthcare

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis. 

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR won the Change Project of the year award in 2023 and has been shortlisted for the following awards for our Real Talk campaign in 2025: 

• Charity Times Award- PR Team of the Year 
• Third Sector Award- Best Large Charity Film 
• Third Sector Award- Communications Campaign of The Year 
• ​Third Sector Awards- Large Corporate Partnership of the Year 

Overview

Prostate Cancer Research (PCR) is seeking a highly organised and proactive Patient Engagement & Programme Officer to support the delivery of several key patient-focused initiatives, including the infopool and Prostate Progress. 

This role will sit within the Patient Projects team, providing operational, administrative, and patient engagement support across a range of programmes designed to support and empower men affected by prostate cancer. 

The postholder will play a critical role in ensuring the smooth delivery of patient communications, programme logistics, digital resource management, and recruitment support for the national Prostate Progress research platform. 

The role will be split approximately 50% supporting Prostate Progress recruitment and patient engagement activities, and 50% supporting wider programmes. 

Key Responsibilities 

Prostate Progress – Patient Recruitment & Support 

Provide support to patients and participants, particularly during the upcoming national recruitment campaigns delivered with NHS DigiTrials. 

Responsibilities include: 

• Managing and triaging incoming emails and phone enquiries from patients responding to recruitment invitations or having issues using the platform 
• Responding to patient queries using approved FAQ materials and support documentation 
• Escalating complex queries or complaints to appropriate internal teams 
• Liaising with our technical support team to resolve participant platform issues and triaging issues accordingly 
• Supporting the development and refinement of participant support materials and FAQs 
• Maintaining clear records of common issues, feedback, and participant concerns 
• Supporting on the development and delivery of Prostate Progress’ engagement and stewardship plan, ensuring they receive regular communications which maximise engagement and ensure retention 
• Ensuring all communications provide a professional, supportive and patient-centred experience 

Additional helpful responsibilities could include: 

• Monitoring recruitment engagement metrics and identifying emerging support issues 
• Flagging trends in patient questions that may require updated communications 
• Supporting participant follow-up communications where appropriate 

The Infopool 

Support the Head of Health Information in maintaining and improving the infopool, PCR’s digital patient information platform. 

Responsibilities include: 

• Managing routine website administration, including checking links, updating resources and uploading new content and materials 
• Ensuring patient resources remain accurate, current and accessible 
• Supporting the administration of Google Analytics and Hotjar surveys 
• Assisting with analysis of website usage data and patient feedback 
• Analysing simple infopool survey feedback data coming from three clinical sites.
• Liaising with the clinical teams to ensure that they have all the materials they need. 
• Supporting the maintenance and organisation of resource libraries and toolkits 
• Assisting with preparation for our annual Patient Information Forum (PIF) TICK reaccreditation.
• Ensuring that documentation is up to date, all clinician sign-offs are complete and accreditation forms are submitted on time. Processing invoices – sending to finance and completing budget sheets.
• Working with other teams to identify opportunities to use infopool patient stories more widely, including supporting case study development and ensuring appropriate permissions are obtained for reuse across PCR activities. 

Programme Administration & Operations 

Provide operational and administrative support to the wider Patient Projects team. Responsibilities include: 

Financial & Reporting Support 

• Processing invoices and submitting them to finance 
• Logging expenditure accurately within programme budget trackers 
• Supporting end-of-month reconciliation and reporting checks 

Materials & Resource Management 

Supporting the Senior Programme Manager in: 

• Managing stock levels for printed materials and patient resources 
• Coordinating ordering and reprinting of materials 
• Monitoring and maintaining inventory 
• Responding to general materials queries 

Administrative Coordination 

• Maintaining and updating the hospital adoption tracker
• Supporting shared inbox queries where required 
• Providing administrative support across the Patient Projects team 

Event & Conference Support 

Supporting the Senior Programme Manager and Health Equity Manager with PCR’s presence at conferences, meetings, and events and organisation of patient workshops and focus groups.

Responsibilities may include: 

• Coordinating logistics for event materials and shipments 
• Researching and booking suitable venues for workshops and arranging refreshments.
• Arranging online focus groups – liaising with patients and sending out pre-group materials.
• Processing patient expenses following focus groups and workshops. 
• Booking courier collections and managing delivery returns 
• Researching and booking suitable accommodation near conference venues 
• Supporting preparation of materials for events and exhibitions 

Providing on-site support when required, including: 

• Setting up conference stands 
• Managing printed materials and stock 
• Supporting delegate sign-ups 
• Directing queries to appropriate team members 
• Taking minutes at workshops and focus groups. 

Person Specification 

We are looking for someone who is: 

• Highly organised with strong administrative skills
• Comfortable managing multiple priorities
• Confident communicating with patients in a professional and empathetic manner 
• Digitally confident and comfortable managing web platforms and analytics tools 
• Detail-oriented with strong record keeping and data management skills 
• Proactive and able to work independently within a hybrid team environment 

Desirable experience includes: 

• Experience working in healthcare, research, or charity sectors 
• Familiarity with CRM systems, website CMS platform Drupal, and online analytics tools such as Google Analytics and Hotjar 
• Experience handling customer or patient enquiries 

For more information about the role, please contact our Head of Health Information, Sara Nelson for an informal chat. You can find contact details in the full job description attached. 

For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool 

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age. 

Prospectus is delighted to be supporting one of the world’s greatest touring classical ballet companies as they look to appoint an Interim Head of People and Operations on a 6-9 month contract. This role is full time but also with some possible flexibility for those candidates looking for part time. Hybrid working from their site in Birmingham and remotely.

Our client is seeking interim leadership support to ensure stability, compliance, and continuity while enabling progress on key workstreams spanning culture, operational resilience, and organisational development. This role is predominantly focussed on supporting at a day-to-day operational level rather than being heavy strategic. Key HR responsibilities include overseeing HR operations, employee relations and union engagement, immigration and Visa sponsorship, policy and compliance, culture, EDI and wellbeing. On the operations side this will include supporting with Health & Safety Leadership, facilities & asset management, IT systems & digital capability, sustainability & carbon reduction and procurement.

The successful candidate will, first and foremost, have a broad understanding of HR having led HR functions previously. You will bring strong team leadership experience having managed HR employees previously. In addition, you will bring some experience and interest in supporting wider operations. As this role will be supporting the day to day running of the organisation you will need to be someone who enjoys the cut and trust of day-to-day tactical operations rather than a predominantly strategic role.

To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.

Please note: Applications and interviews for this vacancy will be on a rolling basis therefore we encourage candidates to apply ASAP and we reserve the right to close the role before the advertised closing date

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

£38,000 to £41,000 per annum

35 hours per week

London E1 (home and office based)

Permanent

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This role sits within the account management team, which raises over £1.5 million annually through a range of long-term partnerships across multiple sectors. Our partners include ghd, M&S, Primark, Everyone Active and more.

You’ll be responsible for a portfolio of significant 5 and 6 figure partnerships from a variety of sectors, each with multiple income streams and varying objectives. Reporting to the head of corporate partnerships you’ll manage this exciting and varied portfolio of partnerships, focusing particularly on income growth and delivering shared-purpose opportunities that strengthen and celebrate the relationships we have with these organisations.

As the main contact for these partners, you’ll guide them through every stage of their relationship with Breast Cancer Now. You’ll provide first class account management through your excellent external and internal relationship management skills, always striving to achieve and exceed mutual goals.

About you

We’re looking for someone with the drive to deliver first class account management. With the experience of managing impactful and strategic partnerships and who’s excited to work with us and with some incredible and well-known brands!

You’ll confidently and proactively manage a varied portfolio of partnerships and stakeholders. With your experience of creating partnership development plans, you’ll have a proven track record in efficiently managing budgets, mitigating risk and ensuring compliance in all you do. You’ll work collaboratively across teams to ensure the shared goals of the partnerships and our charity are achieved. Your creative thinking will help you to overcome challenges and identify opportunities (financial or strategic) to maximise partnership potential, securing growth within our partnerships.

If you have experience in delivering excellent account management, and a determination to help us achieve our strategic objectives, this could be the role for you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 14 April at 9am

Interview date

First round interviews (online) W/C 20th April

Second round interviews (in person) W/C 27th April

(Second round interviews to be held at The White Chapel Building, 10 Whitechapel High Street, London E1 8QS)

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Head of Governance & Compliance

Central London (Hybrid – 2 days in office)
Up to £82,000 + benefits
Housing Association | Permanent

About the role

This is a standout opportunity to join a respected Housing Association in a pivotal leadership role, reporting directly to the Executive Director of Finance and operating at Senior Management Team level.

As Head of Governance & Compliance, you’ll act as the organisation’s regulatory focal point, ensuring strong governance, robust compliance frameworks and effective engagement with the Regulator of Social Housing. You’ll also take on the formal responsibilities of Company Secretary, working closely with the Chief Executive and Board.

This is a highly visible role where you’ll influence strategic decision-making, hold senior stakeholders to account, and play a key role in maintaining the organisation’s regulatory standing.

Key responsibilities

• Lead on all governance, compliance and regulatory matters across the organisation
• Act as Company Secretary, ensuring statutory compliance and effective board governance
• Serve as the primary contact for the Regulator of Social Housing, managing returns and relationships
• Work closely with the CEO and Board, supporting governance effectiveness and decision-making
• Lead on Board and Committee recruitment, succession planning and appraisals
• Oversee risk management and assurance frameworks, including strategic and operational risk registers
• Ensure compliance with data protection legislation, acting as Data Protection Officer
• Manage Subject Access Requests (SARs) and wider information governance
• Oversee internal audit activity and ensure robust assurance reporting
• Lead on policy development and ensure alignment with regulatory and legal requirements
• Provide oversight of Stage 2 complaints handling across the organisation
• Conduct horizon scanning on regulatory and legislative changes

Team leadership

You’ll lead a small but high-impact team of three:

• Policy Officer
• Risk & Assurance Officer
• Governance & Board Support Officer

What we’re looking for

We’re keen to speak with candidates who bring:

• Strong social housing experience is essential across governance, compliance, risk or regulation
• Proven experience engaging with the Regulator of Social Housing
• Company Secretary experience and exposure to Board and Committee environments
• Deep understanding of data protection and handling of SARs (DPO experience highly desirable)
• Experience operating at SMT level, with the confidence to challenge and influence peers
• Track record of attending and contributing to Board meetings
• Leadership and team management experience

Why this role stands out

• Genuine strategic influence at senior leadership level
• Direct exposure to the CEO and Board
• Opportunity to shape governance during a period of Board succession
• Broad remit across governance, risk, compliance and data protection
• Purpose-driven organisation making a real community impact

If you have the required experience and are interested in finding out more, please do reach out to my email at [email protected] ASAP.