Head of supporter engagement jobs in Bermondsey, greater london

Prisoners Abroad is a small but powerful organisation supporting people through some of the most isolating and traumatic experiences imaginable. Whether it’s someone surviving a prison sentence overseas, returning to the UK with nothing, or a family facing the distress of having a family member imprisoned abroad, your work here will have a direct and lasting impact.

A fantastic opportunity has opened up to manage and grow a well-established major donor programme, developing relationships with high-net-worth individuals, craft compelling cases for support, and deliver thoughtful stewardship that makes donors feel truly valued and connected. You’ll also have the chance to shape how we grow our pipeline, with support from a team that values creativity, emotional intelligence and collaboration, so plenty of opportunities to get creative and make your mark.

With experience of securing 4–5 figure gifts and a flair for building meaningful relationships, you’ll be a confident communicator with strong writing skills, and you’ll enjoy using insight to create personal donor journeys that inspire generosity.

To apply for this position, please read the job pack which provides lots of information about the charity, the role and how to apply.

The deadline for applications is 10am Tuesday 5th May, however we will be reviewing applications as we receive them, so please apply when you are ready and you may be contacted about your application before the closing date. To ensure inclusivity, all applications received up to the closing date will be considered equally.

If you have any questions about the application or recruitment process, or want to schedule a call for more information, then get in touch and we'll happily arrange that.

Why Join Us

At The Care Workers’ Charity, everything we do is focused on supporting care workers across the UK. From providing crisis grants and mental health support to campaigning for a fairer future for the workforce, our work makes a real and lasting difference to people who give so much to others every day.

This is an exciting opportunity to join a small, close-knit team at a pivotal moment in our growth. You will play a central role in shaping how we tell our story, build our supporter base and deliver events and fundraising campaigns that genuinely move the dial. Your ideas will be heard, your work will matter, and you will see the impact of what you do.

You will be joining a small, friendly and supportive team where your contribution is genuinely valued and where you will have real ownership of your work.

The Role

We are looking for an experienced, driven and creative Marketing and Events Manager who brings a genuine passion for fundraising and events — and the skills to match. This is not primarily a desk-based marketing role: you will be the engine behind our events programme and a key driver of our fundraising income.

Reporting directly to the CEO, you will lead the planning and delivery of CWC’s events calendar, manage our fundraising activities, and oversee the work of the Marketing and Events Officer. You will be equally comfortable developing the strategy and getting stuck into the detail of execution.

Events will be at the heart of what you do. You will take ownership of our flagship event, coordinate a varied programme of fundraising events, sector conferences and networking activities, and ensure every event is professionally delivered and leaves supporters feeling connected to our mission. You will manage relationships with venues, suppliers and sponsors, and keep a close eye on budgets and income targets.

Fundraising will be a core focus. You will be responsible for achieving financial targets from individual and corporate fundraising, developing creative campaigns across platforms such as Enthuse and JustGiving, and building the kind of relationships with supporters and partners that turn one-off donations into long-term engagement.

Alongside this, you will lead and support the Marketing and Events Officer, ensuring our marketing output — social media, newsletters, website content and campaigns — is consistent, engaging and aligned with our strategic goals.

About You

You will have a proven track record in events management and fundraising, ideally within the charity sector. You know what it takes to plan and deliver events from first concept through to post-event evaluation, and you understand how events can drive income as well as awareness.

You will be a confident, organised and proactive person who can manage competing priorities without losing sight of quality or deadlines. You will be comfortable working independently, managing your own workload and supporting others to manage theirs.

Our ideal candidate will have:

• A proven track record in events management, with demonstrable experience of delivering fundraising income from events
• At least two years’ experience in a charity fundraising or events role
• Experience of line managing or supervising others
• Excellent relationship-building skills with sponsors, corporate partners and individual supporters
• Confidence using fundraising platforms (e.g. Enthuse, JustGiving) and CRM/database systems (Hubspot experience an advantage)
• Strong working knowledge of social media platforms, email marketing tools and website content management
• Experience managing budgets, monitoring income and expenditure, and reporting on financial performance
• Excellent written and verbal communication skills
• High attention to detail and strong project management skills
• Genuine enthusiasm for the charity’s mission and the people we support

Knowledge of the health and social care sector would be a distinct advantage, though not essential.

We Offer

• A salary between £32,000 and £34,000 per annum
• 25 days’ annual leave plus bank holidays
• A flexible, remote-working environment — you must be based in England
• A friendly, supportive team culture where your contribution is genuinely valued
• The opportunity to make a real difference to the lives of care workers across the UK

If you are ready to bring your events and fundraising expertise to a cause that really matters, we would love to hear from you.

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer to provide crucial support in a varied role. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.

About Medair UK

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.

Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021  people across 13 countries.

About you

You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems

Key Activities

      Donation Processing

• Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
• Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
• Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
• Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.

      Financial Administration

• Inputting of all financial data (income and expenditure) into Quick Books.
• Preparing and following up suppliers invoices for payment.
• Processing expenses claims.
• Managing the banking of income and supporter cheques.
• Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.

      Facilities & Office Management

• Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
• Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
• Manage and order office supplies, stationery and equipment.
• Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.

      Information Technology

• Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers. 
• Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
• Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
• Assisting with continuous improvements in Medair UK’s use of IT.

​    Engagement Support

• Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
• Supporting the production and automation of email newsletter and appeals via Campaign Monitor
• Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
• Producing digital surveys and web-forms as required.
• Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.           

      HR Administration

• Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
• Supporting the Head of Operations with team training and organisational learning and development opportunities.

Qualifications - DESIRABLE

• Vocational qualification in business or financial management / administration desirable

 Languages

• Excellent English (spoken and written).

 Experience / Competencies – ESSENTIAL

• Experience of office administration / financial administration
• Experience of Microsoft Office solutions, including proficiency in Excel, Word, Internet and email use 
• Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
• Experience of finance packages
• Able to work to tight deadlines
• Capable planner with attention to detail for data quality, accuracy and consistency
• Clear spoken and written communicator
• Strong team player
• Ability to handle a wide and varied workload and work on own initiative
• Inspired by and in full agreement with Medair’s Christian values and ethos
• Willing to contribute to the spiritual life of the team including prayer meetings
• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis

Experience / Competencies – DESIRABLE

• Experience and proficiency in the use of Salesforce and Quickbooks
• Knowledge or experience in the HR, IT or Office Management disciplines
• Experience in charity sector
• Experience in relief / development work
• Understanding of Humanitarian Issues

Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent

Salary: £28,900 (pro rated to agreed part-time hours)

Closing date: Tuesday 21st April, 5pm. Interviews likely to be held on Wednesday 29th or Thursday 30th April. 

Workplace:  Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.

Only those eligible to work in the UK can apply.

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian

CUF wants to build flourishing communities and tackle poverty, by partnering with churches and groups all over England, and we are looking for a Philanthropy Manager to shape and grow a major gifts programme which has been identified as a key opportunity for growth. You’ll be working closely with our Head of Fundraising and Communications in a small team that values fundraising creativity, and has some great partnerships and resources for you to build on.

We’re seeking a motivated self-starter, with a track record of initiating, managing and developing relationships with high net worth individuals and grantmaking bodies, and securing 5 figure donations and grants.

You will find, and nurture relationships with, philanthropists and non-statutory grant-makers. Some of these will be existing donors, and warm prospects, and others you will identify by research (we’ll provide some administrative help). You’ll also engage with Trustees, and senior staff, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.

You’ll develop cases for support and write funding applications (helped by the wider staff team) and will build a robust income pipeline based on relational asks, including in person. Stewardship is key, so we want a skilled communicator with great organisational skills. You’ll have a passion for local social action, and will thrive in our collaborative team culture.

How to apply

For an informal conversation about this role and for more information, please contact our Deputy CEO, Adam Edwards (please see job pack for details). 

To apply, please email an up-to-date CV and covering letter (we will only shortlist CV’s with a covering letter!) outlining your relevant skills and experience as relating to the responsibilities and person specification to: HR Officer (please see job pack for details).

Closing date: 5:00pm on Monday 1st June with interviews to be held on 16th June; whether online or in person to be confirmed.

We are looking for a brilliant Head of Marketing and Communication to lead the charity’s next phase of global growth. You’ll join a passionate, high-performing team on track to reach 1 million young people this year, and help shape the strategy to scale our impact to 10 million globally by 2036.

As Head of Marketing and Communications, you will lead the charity’s marketing strategy and delivery to drive growth. You will own the planning and execution of high-impact, multi-channel campaigns to acquire new users, and increase engagement, retention and reach across our programmes. You will shape and evolve our brand and communications to support these goals – ensuring our messaging, positioning and channels effectively connect with educators, partners and funders.

You will also leverage relationships across The Economist Group and lead insight into emerging international markets to inform our global marketing approach.

Harris Hill is delighted to be supporting Muslim Aid in their search for a Head of Income Generation & Marketing, a pivotal leadership role at the heart of a respected international charity.

Muslim Aid is a faith-based humanitarian organisation working to support communities affected by poverty, conflict and natural disasters. With a strong heritage and global reach, they are now looking for an ambitious and strategic leader to drive forward their income and marketing strategy and help shape the next phase of growth.

About the role

London (Hybrid – 3 days office)
£55,620 – £59,000

This is a senior leadership position, reporting directly to the CEO and sitting as part of the Leadership Team.

The role will lead and deliver an ambitious income generation and marketing strategy, with a strong focus on growing unrestricted income and diversifying revenue streams across digital, philanthropy, corporate partnerships and community fundraising.

You will oversee a broad and talented team spanning digital, supporter engagement, partnerships and campaigns, providing both strategic direction and hands-on leadership.

Key responsibilities

• Lead and deliver a cross-organisational income generation and marketing strategy
• Grow and diversify income across digital, corporate, and high-value audiences
• Drive innovation in digital fundraising and supporter engagement
• Strengthen brand, profile and communications across all channels
• Use data and insight to optimise performance and maximise ROI
• Lead, inspire and develop a high-performing team
• Play a key role in organisational strategy and leadership

You will bring:

• Significant senior-level experience within a charity/INGO environment
• A strong track record of growing income across multiple streams
• Experience developing and delivering fundraising and marketing strategies
• Proven leadership and team development experience
• Confidence working with data, digital channels and performance insights
• The ability to build strong relationships internally and externally

A background across areas such as individual giving, major donors, corporate partnerships or digital fundraising would be highly valuable.

Genuine Occupational Requirement

Due to the nature of this role and the organisation’s faith-based context, there is a Genuine Occupational Requirement for the postholder to be a practising Muslim, in accordance with the Equality Act 2010.

Application process

• Closing date: 22nd April (9am)
• Shortlisting: 23rd April
• First interviews: Week commencing 27th April
• Final interviews: Week commencing 4th May

To apply, please send your CV and a supporting statement (max 2 pages) outlining your suitability for the role.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Title: Head of Centre 
Salary: £52,406 per annum, plus 15% ILW
Hours: Full time, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm 
Contract Type: 16 month fixed term contract
Location: London
Reports to: Director of Clinical Services 
 
THE CHARITY 

Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. 
 
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.    
 
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.
 
In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.
 
THE OPPORTUNITY 
 
We are seeking an experienced clinician to join us on a Fixed Term Contract to cover a period of maternity leave.
This is a key role in the organisation, leading our James’ Place centre in London and taking overall responsibility for the clinical and operational management of the center. The Head of Centre will lead a team of suicide prevention therapists and will take responsibility for clinical oversight and governance. The Head of Centre is the guardian of ethos, culture and tone of James’ Place. 
 
The role will work alongside the centre manager, overseeing the day-to-day operations, managing budgets and HR, and ensuring the safe and effective delivery of our service.
 
The Head of Centre is also responsible for managing and reporting on the results and caseload in London, ensuring these are communicated accurately and clearly. As the most senior clinician at James’ Place London, we expect you to be responsible for managing your own caseload which may involve up to 20% of your time.
 
The Head of Centre plays a key role in raising the profile of James’ Place London and will work closely with our fundraising and communications team to ensure that we are engaging with a wide range of local stakeholders and partners to drive referrals to the centre.
 
They will work closely with our broad range of referrals partners, including the NHS, community, and charity partners. They will also work closely with our outreach team to ensure that men in crisis can reach us directly.
The role is expected to work highly collaboratively with other Heads of Centre and senior managers to work towards our strategic plan and meet our charitable objectives.
 
The post-holder will be expected to travel to other James’ Place sites to assist in addressing issues as requested.
 
The post holder must have a clear understanding of performance management of teams and individuals in teams and be able to ensure delivery from those they line manage. This will include ensuring that all suicide prevention therapists have minimal caseloads and achieve high quality outcomes.
 
They will also, in collaboration with others, build effective pipelines and networks with local acute trusts, integrated care boards and services in primary care including mental health crisis teams. There will also be an expectation to lead on projects as directed by the Director of Clinical Services. 
 
KEY RESPONSIBILITIES 
 
Leadership and Management 

• Act as a senior leader in the organisation, building close working relationships across charity, and ensuring a culture of excellence and improvement in all our work in London.  
• Work closely with clinical and non-clinical colleagues in the London centre and across the charity to further our mission to deliver urgent clinical services to men in suicidal crisis. 
• Develop and grow partnership and fundraising opportunities within the changing landscape of mental health provision locally. 
• Oversee management and maintenance of the building through management of the Centre Manager.  
• Lead and supervise the clinical team in London, ensuring that every man who comes to James’ Place receives first class treatment and support. 
• Maintain adequate staffing levels as guided by James’ Place policies and procedures, e.g. sickness absence, performance management.   
• Ensure all staff members receive appropriate and adequate, internal and external supervision and that staff members receive appropriate PDRs and PDPs in line with the needs of the charity. 
• Develop new and existing engagement and referral pathways, ensuring high quality and informed referrals in the centre.  

 
Clinical  

• Be responsible for the clinical activity delivered at James’ Place in London, ensuring the safety of the men who use the service and their supporters.  
• Report on clinical outcomes for London, ensuring timely and accurate data collection and analysis.  
• Manage local clinical governance, including risk assessments, with support from the Director of Clinical Services.
• Report on clinical metrics and wider progress across the London centre on a weekly and monthly basis.  
• Work closely with the Director of Clinical Services to manage evaluation and research, particularly around London for data and outcomes.  
• Act as an expert user of our clinical information system.  
• Ensure appropriate care and management of all service users and their supporters. 
• Carry a clinical caseload (approximately 20 per cent of working time).  
• Create an environment in which confidentiality, privacy and dignity are respected and clear with service users about limits of confidentiality. 
• Ensure that the whole team is aware of and proficient in avoiding stigma and promoting social inclusion, equality, and diversity.   
• Ensure that all staff are trained appropriately in suicide prevention and in the James’ Place intervention model. 
• Ensure respect and sensitivity to service users' gender, sexual orientation, socioeconomic status, age, background (including cultural, ethnic and religious background) and any disability. 
• Provide cover for other Heads of Centre if required. 
• Lead incident reviews and ensure appropriate safeguarding of men in our care. 
• Represent the charity externally at local safeguarding and risk management forums. 

 
Fundraising and Finance 

• Manage the Centre budget and develop an effective working relationship with our finance team, with support from senior management.   
• Maintain accurate and auditable budget records. 
• Represent James’ Place at a local level, establishing new relationships and continuing to foster established relationships with stakeholders. 
• Represent James’ Place in the media and at events, sharing learnings and promoting our work. 
• On occasion, represent James’ Place at a national level. 
• Work closely and effectively with our local fundraiser and wider fundraising team, to meet agreed targets and KPIs, offering leadership and guidance on a local basis 

 
James’ Place Charity  

• Work closely with the Director of Clinical Services and other Executive Leadership Team members to deliver against the business plan and meet our charitable objectives.  
• Promote the value and importance of service evaluation and support the London team to contribute towards the ongoing development of James’ Place. 
• Work with the team to further our understanding of men and suicidal crisis.  
• Work with the Director of Clinical Services to devise and deliver specific identified projects to support the wider aims and mission of the charity. This will include providing leadership to clinical quality groups.

 
PERSON SPECIFICATION
 
Essential

• Clinician with HCPC/Social Work England / BACP qualification/NMC/UCKP or equivalent – i.e. psychotherapy, psychology, OT, mental health background 
• Demonstrable experience of being accountable for the delivery of care / support for people accessing mental health or therapy services 
• Experience delivering expert structured care in a mental health or therapy setting.   
• Demonstrable experience of effective management of clinical and non-clinical staff 
• Able to plan and deliver therapy sessions
• Ability to devise and deliver high quality presentations to stakeholders, funders, potential funders and academic partners 
• Demonstrate in-depth knowledge of the local health economy and be able to identify and break down barriers to the implementation of James’ Place 
• Experience of working with academic partners to enable evaluation and research  
• Ability to demonstrate resilience in challenging situations 
• Knowledge and understanding of suicide prevention  
• Open to innovation and new ways of working  
• Constructive and collaborative attitude 
• Demonstrable awareness of possible variations in the presentation of mental health problems in service users of different genders, ages, cultural, ethnic, and religious or other diverse backgrounds 
• Demonstrable experience of project management 
• Ability to devise and deliver plans to address organisational priorities including remedial action when necessary 

 
Desirable

• Experience of managing a Mental Health / clinical team    
• Deep understanding of the impact of mental health/suicide  
• Project management qualification 

 
WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme 
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

 
LEARN MORE
 
If you would like to learn more about working for James' Place, sign up to our online recruitment information session on Wednesday 8th April at 6:30pm - 7:15pm
 
HOW TO APPLY
 
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the screening questions relating to the knowledge and skills you hold for this role. Please note, you do not need to upload a cover letter for this role. 
 
Closing date: Friday 17th April, 12 noon.
 
First round interviews are expected to be held on Friday 24th April. 
 
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
 
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
 
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
 
REF-227 788

Head of Centre Operations

We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact.

Position: Head of Centre Operations
Salary: Circa £60,000 plus £5,000 car allowance
Location: Watford with hybrid working and regular travel
Hours: 35 hours per week
Contract: Permanent
Closing Date: 29th April 2026

About the role

This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery.

You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce.

Key responsibilities include:

• Developing and delivering operational strategy aligned to organisational goals
• Leading and managing multi-site teams through direct reports
• Driving performance through data analysis, KPIs and continuous improvement
• Overseeing day to day operations to ensure consistency, quality and compliance
• Managing budgets, financial controls and identifying efficiencies
• Ensuring high standards of customer service and stakeholder engagement
• Leading on health and safety across all sites and ensuring full compliance
• Overseeing facilities, estates and maintenance planning
• Building partnerships with external organisations and stakeholders
• Supporting organisational development through coaching, training and leadership

You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs.

About you

We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams.

You will have:

• Significant experience in multi-site operational management
• Strong leadership skills with a focus on coaching and team development
• Experience driving performance, analysing data and improving systems
• Knowledge of health and safety management and compliance
• Excellent communication and stakeholder management skills
• Strong organisational skills with the ability to manage complex workloads
• Confidence using IT systems including Microsoft Office
• A full driving licence and willingness to travel regularly

Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results.

About the organisation

The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home.

Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager

Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.

Harris Hill is delighted to be supporting the recruitment of a Head of International Programmes for a respected international Catholic charity supporting seafarers, fishers and their families worldwide. The organisation operates an extensive global network spanning more than 50 countries and hundreds of ports, delivering vital practical, pastoral and welfare support to those working at sea.

Reporting to the CEO, the postholder will lead the development and delivery of the organisation’s international strategy, strengthening partnerships across the global network and identifying opportunities to expand programmes. You will build and maintain strong relationships with international partners, develop a pipeline of high-impact projects, and secure funding from corporates, trusts and foundations. The role will oversee programme delivery, grant management and reporting, ensuring compliance and impact, while also contributing to business planning, budgeting and organisational leadership. You will represent the organisation externally, both in the UK and internationally, and play a key role in enhancing its reputation and influence across the sector. You will also play a key role in strengthening organisational capability across the global network, supporting training initiatives and capacity building for international colleagues. Acting as a senior adviser on international affairs, you will provide insight to the CEO and contribute to informed decision-making at leadership and board level.

We are looking for a confident and strategic leader with significant experience in international programme management within a development or humanitarian context. You will bring a strong track record in grant fundraising and stakeholder engagement, alongside experience of leading teams and delivering organisational strategy. The successful candidate will be highly organised, commercially aware, and able to translate complex ideas into compelling cases for support. Strong communication skills, cultural awareness, and the ability to work collaboratively across diverse global contexts are essential, as is a proactive and resilient approach.

Please note that to be considered for this role, candidates must have prior experience within the charity sector, alongside a background in international programmes. Unfortunately, applications that do not meet both of these essential criteria will not be progressed. Only successful applicants will be contacted with further information.

To apply, please submit your up-to-date CV by 23:59 on 16 April.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the role

Sitting within the Finance and Operations team and reporting to the Head of Finance & Operations, the Senior Finance Manager plays a pivotal role in ensuring the organisation’s financial integrity and health. An exciting mix of management accounting, business partnering, financial analysis and process improvement, this hands-on role oversees the full financial cycle of the Design Council — from managing day-to-day processes and payments to delivering accurate financial reporting, insightful analysis and supporting programme delivery and strategic decision-making.

Working closely with internal budget holders and programme managers, external accountants and other service partners, the Senior Finance Manager ensures sound financial planning, robust controls and clear, timely reporting that drives transparency and accountability across the organisation.

They will be proactive in identifying opportunities for continuous improvement of financial processes and systems, utilising technology and data in supporting efficiency and transparency in everything we do.

The Senior Finance Manager is a confident, detail-focused finance professional who thrives in a dynamic environment and enjoys both the technical and collaborative aspects of financial management. They will bring strong analytical skills, excellent communication, and a proactive and creative approach to problem-solving and managing data and systems.

Key responsibilities

The role includes the following responsibilities:

Providing high quality finance business partnering 

• Meeting with programme managers and other colleagues on a regular basis to track latest estimates of project budgets and resourcing

• Generating meaningful insights to support data-driven decision making

• Supporting colleagues with general finance queries including expense management and invoicing

Delivering process excellence through service partners 

• Managing the day-to-day delivery of external service partners for accounting and book-keeping processes, including weekly bank reconciliations, credit card reconciliations and monthly journal management

• Managing monthly payroll processes including the external payroll provider, payroll journalling and pension management

 Procure to pay process 

• Liaising with third-party vendors for confirmation of banking details and/or any invoice queries/disputes

• Reviewing approved supplier invoices and manage supplier invoice postings

• Managing weekly payment runs, including payment journals and related controls

• Reviewing and posting employee expense claims including credit card transactions
• Posting client sales invoices

 HMRC processes 

• Ensuring accurate coding of VAT transactions including Domestic/EU/International classifications

• Quarterly processing of VAT Return, calculating irrecoverability in accordance with resource allocation rules to business and non-business activity

• Management of all payments, submissions and liabilities to HMRC on a monthly, quarterly and annual basis

• Ensuring compliance with HMRC regulations including liaising with external advisors where required

Financial reporting and analysis 

• Timely and accurate production of monthly management accounts

• Production of monthly financial forecast (P&L and cash flow)

• Regular analysis of margin and resource allocation, utilising data to generate actionable insights

• Provide first-level analysis across financial reporting (P&L, cashflow) to support Head of Finance & Operations provide clear information and narratives for Senior Management, board and committee reporting

• Work closely with Head of Finance & Operations on the annual budgeting process

Process & systems ownership and improvement 

• Process owner for the Microsoft Business Central system and connected applications

• Leading on the identification of opportunities to improve finance-related processes, systems and controls with a focus on achieving “right first time” outcomes and “one source of truth” for data

• Support Head of Finance & Operations with ensuring finance systems and connected applications keep pace with technological change and remain fit for purpose

Financial controls and compliance 

• Ensuring compliance with all financial controls set out in the organisation's Financial Framework, Financial Procedures and Schedule of Authority

• Ensuring robust and complete records are kept across all financial processes to ensure all regulatory obligations are met

• Ensuring audit process is fast, efficient and maintains the confidence of auditor, colleagues and the Board of Trustees

About you

The role requires a hands-on, flexible financial professional, used to working in a fast-paced dynamic environment and willing to learn and grow in the role.

You are confident managing the broad range of finance-related activities within a small charity and understand the power of data to support business decision-making and organisational outcomes.

You are tech-savvy, and confident working with systems and manipulating datasets to generate insights and drive action.

You understand the importance of maintaining robust financial controls as well as timely and accurate management information.

You are an experienced business partner with the ability to drive financial engagement across the organisation. You are also organised and confident delivering process improvement and service quality both individually and through external partners.

Skills & Experience 

• Qualified or part-qualified finance professional eg AAT/CIMA/ACCA/ACA/CIPFA.

• Experienced finance business partner, with proven track record of providing quality finance support and advice to colleagues, particularly non-finance colleagues.

• Excellent financial accounting and reporting knowledge including UK charity SORP, accounting for grants, charity VAT rules and unrestricted vs restricted funds.

• Confident user of accounting software packages and working digitally, preferably with working experience of Microsoft Business Central.

• Confident and effective at delivering quality outcomes through external service partners.

• Experience of improving and developing systems and processes.

• Experience of maintaining a robust financial control environment.

• Experience of working with auditors and other external advisors such as tax and legal.

• Broad understanding current audit, tax, treasury and other regulatory requirements.

• Confident user of MS Excel and preferably also PowerBI.

You will also be 

• Able to work at pace and sometimes to tight timelines.

• Confident and skilled communicator across a range of stakeholders, verbally and in writing.

• Empathetic, pragmatic and adaptable, with a solutions-mindset.

• Hands on in your attitude and ability to find flexible solutions.

• Proactive and take ownership of issues through to resolution.

• Curious and open to new ideas and ways of working.

• A team player but also confident working on your own.

• Resilient and comfortable with navigating through change.

• Aware of the rewards and challenges of working in the not-for-profit sect

Ronald McDonald House Charities UK is seeking a proactive and creative Mass Participation Events Manager to lead the delivery and growth of our mass participation portfolio. The role will lead on the strategy, performance and delivery of our challenge events programme, ensuring events achieve agreed income and participation targets and work closely with the Head of Mass Engagement to shape and test future Ronald McDonald House Charities UK owned mass participation events, supporting sustainable, diversified income growth.

Key Responsibilities:

Event Strategy & Planning

• Develop and deliver a clear strategy for challenge and mass participation events, aligned to fundraising targets and audience engagement objectives.
• Identify and assess new event opportunities, including third party and bespoke challenges, to diversify and grow income.
• To play a key role in developing new events, taking them to market and adopting a test and learn approach in collaboration with the Head of Mass Engagement & wider Engagement Directorate.

Event Delivery & Logistics

• Support the Senior Event Fundraiser to lead the end-to-end management of events, including budgeting, planning, supplier coordination, risk management, and on-the-day execution.
• Ensure all events are delivered to a high standard, providing an exceptional experience for supporters.

Supporter Engagement & Stewardship

• Build strong relationships with event participants, providing excellent supporter experience and tailored stewardship journeys.
• Support the development, delivery of and evaluation of effective supporter journeys across the events portfolio, focused on maximising net return and supporter retention.
• Create and develop engaging communications and materials to inspire fundraising and deepen supporters’ connections to the charity.

Marketing & Promotion

• Lead the delivery of an audience and insight led events marketing programme, working closely with the Brand, Communications and Digital team to maximise participation and net return.
• Keep abreast of income and data trends across the sector to help inform future activities and events fundraising programmes.

Monitoring & Evaluation

• Agree and deliver against ambitious income and acquisition targets, maintaining costs within agreed budgets.
• Set, manage and report against budgets, milestones and KPIs across the events portfolio, demonstrating accountability for performance.
• Use data and insight to evaluate event performance, inform decision making and continuously improve participant experience.
• Produce regular performance reports and insights for internal stakeholders

Collaboration & Partnership

• Work closely with senior managers and colleagues across the department to maximise opportunities for collaboration and integrated delivery.
• Build and maintain effective relationships with key stakeholders, including but not limited to - McDonald’s Relationship Team, House teams, fundraising partners, suppliers and third party event organisers.

Skills & Experience

Essential

• A proven track record of excellent management of an event portfolio to meet income and acquisition targets.
• Experience of delivering data and insight led marketing and stewardship programmes to drive acquisition and net income.
• Experience of managing multiple projects with complex budgets, multiple stakeholders and stretching KPIs.
• Line management and team development experience.
• Knowledge of health and safety, risk management in event delivery & fundraising compliance.

Desirable

• Experience of virtual fundraising and development of new events.
• Ability to plan, prioritise and balance a busy and varied workload.
• Familiarity with digital fundraising platforms and MS Dynamics.
• Experience supporting innovation or new product development, working with agencies to deliver new fundraising products.

Harris Hill is delighted to be supporting the recruitment of a Head of International Programmes for a respected international Catholic charity supporting seafarers, fishers and their families worldwide. The organisation operates an extensive global network spanning more than 50 countries and hundreds of ports, delivering vital practical, pastoral and welfare support to those working at sea.

Reporting to the CEO, the postholder will lead the development and delivery of the organisation’s international strategy, strengthening partnerships across the global network and identifying opportunities to expand programmes. You will build and maintain strong relationships with international partners, develop a pipeline of high-impact projects, and secure funding from corporates, trusts and foundations. The role will oversee programme delivery, grant management and reporting, ensuring compliance and impact, while also contributing to business planning, budgeting and organisational leadership. You will represent the organisation externally, both in the UK and internationally, and play a key role in enhancing its reputation and influence across the sector. You will also play a key role in strengthening organisational capability across the global network, supporting training initiatives and capacity building for international colleagues. Acting as a senior adviser on international affairs, you will provide insight to the CEO and contribute to informed decision-making at leadership and board level.

We are looking for a confident and strategic leader with significant experience in international programme management within a development or humanitarian context. You will bring a strong track record in grant fundraising and stakeholder engagement, alongside experience of leading teams and delivering organisational strategy. The successful candidate will be highly organised, commercially aware, and able to translate complex ideas into compelling cases for support. Strong communication skills, cultural awareness, and the ability to work collaboratively across diverse global contexts are essential, as is a proactive and resilient approach.

Please note that to be considered for this role, candidates must have prior experience within the charity sector, alongside a background in international programmes. Unfortunately, applications that do not meet both of these essential criteria will not be progressed. Only successful applicants will be contacted with further information.

To apply, please submit your up-to-date CV by 23:59 on 19 April.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Head of marketing strategy and audiences

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

Sense is looking for an ambitious and insight-driven Head of Marketing Strategy & Audiences to help shape the future of our marketing and supporter engagement. This is a pivotal leadership role at an exciting time, as we deliver our new organisational strategy and strengthen how we connect with, understand and grow our audiences. This role is full time, based at our King’s Cross office in London, with hybrid working in place. The successful candidate will work 2–3 days per week on site and meeting donors, with the remainder worked remotely.

You will lead the development of a bold, organisation-wide marketing strategy, focused on bringing together audience insight, data and creativity to drive long-term growth and maximise impact for disabled people with complex needs.

Key Responsibilities

• Develop and deliver a clear, ambitious marketing strategy aligned to organisational goals.
• Lead on audience insight, segmentation and analysis to improve targeting, acquisition and retention.
• Create and embed effective supporter journeys, including stewardship and cross-sell strategies.
• Work collaboratively across a complex organisation to align marketing activity and maximise income.
• Use data and insight to track performance, inform decision-making and drive continuous improvement.
• Influence senior stakeholders and champion a strategic, insight-led approach to marketing.
• Ensure all activity aligns with regulatory requirements and best practice.

What we’re looking for

• Proven experience developing and delivering marketing strategies in a complex organisation.
• Strong background in audience insight, segmentation and data-led decision making.
• Experience driving supporter/customer growth, engagement and lifetime value.
• Confident working with senior stakeholders and influencing at all levels.
• A collaborative, forward-thinking leader who can drive change and innovation.
• Strong analytical skills, with experience in tools such as Power BI, CRM systems (ideally MS Dynamics), and performance tracking.
• Excellent communication skills, with the ability to turn insight into clear, compelling strategy.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. 

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Location: North Weald or Earls Colne 
 Contract type: Permanent  
 Salary: £60,000 - £65,000 
 Hours: Full Time - 37.5 hours per week  

Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.  

Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.  

They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.  

Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.  

Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!  

Job purpose:  
The Head of Marketing and Communications plays a pivotal strategic role in shaping, and delivering compelling brand, marketing and communications strategies that deepen audience engagement and support Essex & Herts Air Ambulance's income growth ambitions.

The postholder will head up a high-performing and multi-disciplined team across marketing, PR, digital, brand, content and internal communications within a dynamic, fast-paced charity. They will provide visionary direction, making the most of planned and reactive opportunities to enhance public trust, support ambitions across fundraising and retail, foster meaningful community engagement, and amplify the charity's lifesaving impact. 

Summary of duties and responsibilities:  
Strategic Leadership

• Develop and lead an integrated, organisation-wide marketing and communications strategy aligned with long-term organisational goals, driving brand strength, engagement and supporting income growth ambitions of the fundraising, philanthropy and retail teams.
• Provide inspiring leadership, fostering a culture of innovation, collaboration, continuous improvement, accountability and high performance.
• Deliver effective line management to the team, strengthening career pathways through structured development and robust succession planning.
• Play an active and influential role as a member of the Fundraising & Marketing leadership team, contributing to income and supporter growth strategies, leading projects and strategic initiatives.
• Ensure high-quality delivery through external partners, including suppliers, contractors and freelancers.
• Use insight, data and audience segmentation to inform strategic decisions and shape impact campaigns.
• Act as an advisor to the Executive Team and the Senior Leadership Team on brand strategy, reputation management, marketing performance, risk and crisis communications.

Brand & Reputation Management

• Evolve, and protect the organisation’s brand identity, deepening public trust, visibility and emotional connection with key audiences.
• Ensure consistent and high-quality brand application across all channels, materials, and stakeholder touchpoints.
• Oversee media relations, crisis communications and reputation management, providing confident leadership in high-risk or high-profile situations. 
• Steward the charity’s visual identity, tone of voice and brand architecture across both the charity and retail operations.
• Champion authentic storytelling rooted in lived experience and demonstrable impact, respecting dignity and safeguarding principles. 

Marketing, Digital and Communications Strategy

• Design and deliver a multi-year Marketing, Communications and Digital Strategy aligned with organisational priorities and future growth ambitions. 
• Lead the organisation’s digital strategy, covering website performance, SEO, paid advertising, AI, analytics and digital innovation. 
• Shape county-level marketing and engagement plans that enable regional fundraising, community engagement and partnership development. 
• Ensure high-quality content production across all channels, including social media, film, print and editorial. 
• Lead proactive media relations and news generation that build credibility and articulate the charity’s life-saving impact with accuracy and integrity. 
• Lead values-led external affairs activity, engaging MPs, stakeholders and regional media while stewarding crisis response with calm, transparent, and timely messaging. 
• Drive data-led digital marketing through segmented supporter journeys and integrated campaigns that deliver income and engagement targets, embedding performance reporting to drive continual improvement

Internal Communications

• Develop and deliver an internal communications strategy that strengthens transparency, fosters employee engagement and reinforces the charity’s culture and values. 
• Partner with HR and senior leaders to communicate key initiatives and strategic priorities with clarity and impact. 
• Collaborate across departments to ensure internal messaging aligns with and amplifies organisational priorities.

Budget & Performance Management 

• Lead departmental budget setting, reforecasting, and resource planning, maximising return on investment across all activity. 
• Oversee robust performance tracking, evaluation and benchmarking frameworks to drive continual improvement and inform strategic decision-making. 
• Ensure full compliance with relevant regulations, including GDPR, advertising codes, fundraising and brand licensing requirements.

Other Duties

• Work occasional evenings and weekends as needed, including being on the out-of-hours on-call rota.
• Carry out other duties that may arise in line with the broad remit of the post.
• Maintain professional competencies through continuous professional development.

The Package 
Salary: £60,000 - £65,000 per annum 

As a valued member of the charity team, you will have access to a wider range of benefits including:

• 27 days annual leave plus 8 bank holidays, increasing to 28 days with length of service
• Contributory pension scheme, with minimum 6% employer contribution, plus an annual pension review
• Occupational sick pay from day one employment
• Free access to an Employee Assistance Programme (plus immediate family)
• Access to Cycle to Work through salary sacrifice
• Discounts at a variety of retailers via Blue Light Card

More information and how to apply 
The closing date for applications is 26th April 2026 
First interviews will take place during w/c 4th May in person at North Weald.

Please note that your application form will be used for shortlisting, so please ensure everything you wish to include is covered in the form.  

This position is subject to a Disclosure and Barring Service (DBS) check. The successful candidate will be required to undergo a Basic DBS check as a condition of employment. 

If you would like an informal chat about the role, please contact us directly and we will organise a time to speak to one of the team. 

Disclaimer: Essex & Herts Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.