Head of supporter engagement jobs in Bermondsey, greater london

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Community Fundraising and Volunteers Manager is responsible for managing and delivering an ambitious, values-led community fundraising programme that meets Muslim Aid's income targets while deepening community engagement and volunteer impact.

Working within Muslim Aid's Growth Department and reporting to the Head of Growth, the post-holder will lead a dedicated team, oversee all community fundraising campaigns (including Ramadan, Qurbani and Emergency appeals), and manage a national volunteer network. The role ensures all activity is compliant with regulatory, ethical and Islamic values-based standards and that Muslim Aid's community fundraising is delivered in line with the MAUK Growth Strategy 2026–2030.

About the Role:

1. Lead on mid-year and end-of-year income reviews, presenting findings and recovery plans to the Head of Growth.
2. Maintain a pipeline of new community fundraising activities and products (e.g. regular giving, community challenges, legacy and corporate-community partnerships) to grow income diversification.
3. Maintain a live Fundraising Risk Register that documents impact on acquisition and service delivery. Review quarterly and escalate any high-rated risks within 48 hours.
4. Develop and maintain an Annual Events Calendar shared across relevant departments at least 2 months in advance.
5. Set and track an annual volunteer growth target agreed with the Head of Growth reporting progress on a monthly basis.
6. Utilise online fundraising platforms (e.g. JustGiving, LaunchGood, peer-to-peer fundraising pages) to maximise income from community fundraising campaigns.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Experience developing and delivering annual fundraising work plans, securing income across multiple community fundraising streams.
2. Demonstrable track record of meeting or exceeding income targets. 
3. Experience sourcing and capacity-building volunteers.
4. Experience running major faith/community campaigns (e.g. Ramadan, Qurbani, Emergency).
5. Knowledge of digital fundraising tools and online giving platforms as they apply to community fundraising.
6. Ability to inspire people and build long-term relationships with internal and external stakeholders

Why you should apply:

Join Muslim Aid as our Community Fundraising and Volunteers Manager and take a leading role in managing and delivering an ambitious, values-led community fundraising programme in line with Muslim Aid’s Islamic values and MAUK Growth Strategy 2026–2030. You’ll lead a dedicated team, oversee community fundraising across key campaigns, and build a strong national volunteer network to grow sustainable income and strengthen community engagement across the UK. If you’re passionate about inspiring supporters, empowering volunteers and delivering meaningful fundraising experiences that enable life-changing humanitarian work, apply now to make a real impact across communities throughout the UK.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Pre-employment Checks:

Due to the nature of our work with children & vulnerable communities, Muslim Aid operates rigorous safeguarding and PSEA procedures in our recruitment process. We are committed to the prevention of sexual abuse, exploitation and adopt a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:

• Satisfactory professional references, including safeguarding specific-enquiries.
• Criminal records check, including a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable
• Proof of eligibility to work in the national location for this role. 

We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

Reporting to the Head of Internal Communications and working alongside a delivery manager, this new fixed term role will be a crucial colleague helping us to deliver a new network wide communications platform. The platform is key to a new internal communications strategy to enable the Age UK Network of local, national and international charities to collaborate more effectively and ultimately deliver more for older people.

This role will act as the internal communications team's key specialist on the project and work closely with a Delivery Manager, technology colleagues and our platform provider.

The successful candidate will bring significant internal communications experience and be able to demonstrate and evidence knowledge and significant expertise in setting up, launching and embedding a new intranet across a complex network of organisations. Strong collaboration and presentation skills are essential as the role will work with diverse stakeholders through the delivery and launch phases.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (EC3N 2LB). As this is a new fixed term role, with high stakeholder engagement, you will be expected to attend the office twice a week. Travel costs to the London office are not covered by the charity.

Please note: This is a 12-month fixed-term contract position.

Age UK internal grade: 4L

Last date for applications Monday 22nd June 2026.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Demonstrable and significant experience of delivering new online internal comms platforms (intranets) from start to finish (A, I, P)
• Evidence of significant experience of internal communications stakeholder management (A, I, P)
• Evidence of significant experience of devising and delivering training programmes as part of the establishment of new internal comms online platforms (A, I)
• Evidence of incorporating Diversity, Equity and Inclusion into internal communications strategies and content (A, I)
• Evidence of significant experience of devising and delivering content governance processes for internal communications platforms (A, I)
• Evidence of significant experience advising and coaching senior leaders on internal communications (A, I, P)

Skills and knowledge

• Evidence of strong project management skills within an internal communications context (A, I)
• Evidence of strong written communications skills, with the ability to distil complex information into compelling content (A, T)
• Strong knowledge of the workings of internal communications platforms (intranets) (A, I)
• Confident presenter and facilitator with evidence of strong presentation skills (I, P)

Personal attributes

• Evidence of strong people skills, including examples of collaborating across all levels of an organisation and across networks, federated structures or complex partnerships (I, P)

Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Previous experience of working within the charitable sector (A)
• Journalistic background (A)
• Experience of working in a federated organisation (A)

Skills and knowledge

• Evidence of strong video and audio experience for employee and partner audiences (A)

Please look at the attached job description for more information on the role responsibilities.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.

Our Services

Sleep Advice Service

Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.

Legal Rights Service

Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.

Book and Toy Library Service

Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.

Innovation and Product Design Service

Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.

Information Products

Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.

Buzgi and Toy Adaptation Service

Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.

The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.

Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.

Our services are provided to families free of charge.

Job Title:

Chief Operating Officer

Reports To:

Chief Executive Officer

Direct reports:

3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))

Purpose of the Role:

The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:

• Operational Systems
• Governance
• Compliance
• Finance and Growth

This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.

As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
• Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:

            Chief Executive Officer

            Chief Operating Officer

            Director of Fundraising, Marketing and Communications

            Director of Research and Support Services

• Provide expert advice on finance, operations, commercial performance and organisational risk
• Lead organisational planning, business continuity, and operational resilience
• Foster a culture of continuous improvement, accountability and inclusion

Finance, Commercial & Sustainability

• Lead financial strategy, planning and performance, ensuring long-term sustainability
• Oversee budgeting, forecasting, cashflow and financial controls
• Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
• Support funding growth through strong financial insight and business case development
• Ensure robust financial governance, audit and compliance

Operations & Infrastructure

• Lead and strengthen operational functions including HR, IT, governance and administration
• Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
• Oversee procurement, contracts, facilities, and organisational compliance
• Drive innovation and value for money across operations

People & Culture

• Champion a positive, inclusive and high-performing organisational culture
• Oversee HR strategy, workforce planning and leadership development
• Ensure compliance with employment law and best practice
• Promote wellbeing, engagement and organisational effectiveness

Digital & Technology

• Provide strategic oversight of IT, data and digital development
• Ensure systems are secure, resilient and aligned to organisational needs
• Leverage data and technology to improve insight, decision-making and organisational impact

Governance, Risk & Compliance

• Ensure effective governance frameworks, risk management and regulatory compliance
• Support the CEO and Board with high-quality reporting and strategic insight
• Lead safeguarding, data protection and organisational risk strategy
• Drive a strong culture of accountability and ethical practice

Leadership & Management

• Lead and develop a small senior team across finance, HR and IT
• Build capability, strengthen performance, and embed a collaborative culture
• Model Cerebra’s values and leadership behaviours

Key Attributes

• Strategic and commercially minded leader with strong operational delivery experience
• Strong financial leadership and business acumen
• Proven track record of driving income growth, sustainability and organisational performance
• Skilled in governance, risk and stakeholder engagement

Please see attached job description for the Person Specification.

Event & Engagement Coordinator

Remotely based in North West England with one day a week based in Manchester office. 9‑month fixed‑term contract / placement.

Job Purpose:

To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.

Key Responsibilities:

· Event Coordination
Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members.

· Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers.

· Complete all relevant compliance work such as risk assessments and public liability checks.

· Develop and manage event budgets, ensuring value for money and accurate financial tracking.

· Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day.

· Recruit and coordinate volunteers to assist with events.

· Evaluate event success through feedback, data collection, and post-event reporting.

· Digital Engagement
Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams.

· Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement.

· Create engaging, on-brand short-form video content tailored to target audiences.

· Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement.

· Stay up to date with emerging social media trends, tools, and platform updates.

Key Skills & Experience:

Essential:

· Proven experience in planning and delivering events.

· Strong organisational and time-management skills.

· Ability to manage budgets and handle multiple projects simultaneously.

· Excellent communication and stakeholder engagement skills.

· Flexibility to work evenings and weekends when required.

· Full UK driving licence and willingness to travel across the region.

· Ability to analyse member insights to inform event planning and attract potential new members.

· Ability to work collaboratively with regional teams to support membership growth and positive member experiences.

· Ability to build rapport with volunteers and identify the support needed for successful event delivery.

· Confidence in using IT systems and ticketing platforms to promote events across appropriate channels.

Desirable:

· Experience working with community groups, charities, membership organisations or not for profits.

· Knowledge of health and safety and safeguarding procedures.

· Familiarity with marketing or PR for events.

· First Aid or event safety training.

· Previous experience with ticketing platforms or willingness to learn.

· Understanding of how comms and events align with one another.

· Data literacy or willingness to understand some basic data analytics

Who are we looking for?

· Energetic and positive, bringing enthusiasm to everything you do.

· Excited by change, seeing new opportunities and possibilities.

· Keen to succeed with a strong development mindset.

· Passionate about delivering great events and experiences.

· Open to feedback, always looking for ways to improve.

Job Title:  Commercial Partnership Manager

Location(s): Home-based with attendance at AdviceUK office in London and at meetings as required. 

London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW 

Status: Fixed term for two years (potential to become permanent) 

Reporting to:  Head of Membership and Services 

Responsible for: n/a 

Pay range:  £42,000 to £47,000 full time equivalent. £33,600 to £37,600 actual salary, dependant on experience. 

Working hours: 28 hours per week within normal operating hours (35 hours full time equivalent). Normal operating hours are 8.00am - 6.30pm, Monday – Friday. Lunch and other breaks are unpaid. 

Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays. 

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know. 

JOB PURPOSE 

The postholder is responsible for securing, managing, and growing commercial partnerships with organisations that support AdviceUK’s mission, values and strategic priorities. These partnerships should significantly increase AdviceUK’s commercial income, extend AdviceUK’s reach, and achieve measurable social impact. The postholder will ensure that commercial partnerships both comply with relevant legal and regulatory requirements and contribute positively to AdviceUK’s reputation and influence. 

KEY TASKS AND RESPONSIBILITIES  

1. Partnership development 

• Identify, research, and secure new commercial and corporate partnership opportunities aligned with AdviceUK’s strategic and income generation priorities. 

• Develop compelling partnership propositions, including sponsorships, strategic alliances, product/service developments, cause‑related marketing, corporate social responsibility, and other commercial collaborations. 

• Identify and develop new products and services that benefit members, grow income, and support member recruitment and retention. 

• Shape new products and services with user and sector insight, applying structured approaches to testing, evaluation and scaling. Ensure that pricing, return on investment and other financial modelling is completed to demonstrate how new products or services deliver agreed objectives. 

• Bring external market insight into AdviceUK’s strategic planning and decision making, ensuring that commercial partnership propositions are clearly differentiated in the markets they are targeting. 

• Work with the Head of Membership and Services, other colleagues at AdviceUK, and AdviceUK’s existing commercial partners to develop a commercial partnership strategy, business plan and pipeline. 

• Lead negotiations and contract discussions in partnership with the Head of Membership and Services, Finance and where relevant, AdviceUK commercial partners and subsidiaries. 

• Ensure all partnerships align with the charity’s mission, values and ethical standards.  

• Carry out appropriate due diligence and risk assessments on commercial partners

2. Partnership management and growth 

• Act as the primary relationship manager for AdviceUK’s current commercial partners and subsidiaries to ensure they feel valued, informed, and engaged throughout the partnership lifecycle. 

• Maximise the value of established partnerships through renewals, extensions, upselling opportunities, and agreed new income generation activity. Support cross‑team collaboration and knowledge sharing. 

• Identify opportunities for innovation and growth within AdviceUK’s commercial partnerships portfolio. 

• Support the communication of impact to partners, including reporting on outcomes enabled by their support. 

• Represent AdviceUK at events, conferences and networks relevant to the commercial partnerships portfolio.

3. Income generation and performance 

• Ensure all partnerships deliver against agreed financial and non‑financial objectives. Contribute to departmental budgeting and forecasting. 

• Monitor partnership performance and provide accurate reporting on partnership income, engagement, and impact. 

• Contribute to the ongoing review of existing commercial partnerships and service level agreements, making recommendations for change as required. 

• Share learning, insight, and good practice to continually improve commercial partnership approaches.  

• Ensure compliance with Charity Commission and Companies House guidance, relevant fundraising regulations, and internal governance policies.  

• Work closely with AdviceUK colleagues to deliver integrated partnership activities.  

4. Data and evidence

• Support the delivery of performance reports as required to evidence the extent to which commercial partnerships are achieving required KPIs. 

• Work with colleagues to ensure that partnership datasets are accurate, timely and support decision making. 

• Ensure any partnership activity that requires data sharing adheres to data protection and cybersecurity requirements. 

5. General responsibilities

• Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders. 
• Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work. 
• Build and maintain positive relationships with key stakeholders including staff, trustees, members, partners and suppliers. 
• With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training. 
• Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels; and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services. 
• Adhere at all times to AdviceUK’s policies and procedures. 
• Carry out any reasonable duties compatible with the post assigned by the Head of Membership and Services. 

We are seeking a proactive, organised and relationship-focused Community & Volunteer Events Coordinator to lead the coordination and delivery of community projects, family activities and volunteer engagement opportunities across Camden and Islington.

This is a hands-on operational role focused on strengthening community connections, increasing family engagement and supporting inclusive, welcoming activities for families accessing our services.

The postholder will coordinate a varied programme of projects, groups and events while building positive relationships with community partners, venues and local stakeholders. They will play an important role in identifying opportunities for collaboration, reducing barriers to participation and supporting innovative approaches to community engagement.

This is a hands-on role that moves between two registers: structured qualitative research with proper analytical underpinning, and fast-turnaround reactive policy work. You will need to be genuinely comfortable in both able to run a multi-month thematic publication and turn around a tight briefing or consultation response within 48-72 hours when a policy window opens.

The role will lead The Difference's qualitative research and insight function, including research workstreams tied to the Difference Schools Partnership's annual thematic priorities, and our Harmful and Abusive Behaviours (HaB) workstream convening a sector council to build a shared framework for how schools understand and respond to peer-on-peer harm. You will produce briefings, evidence submissions and publications, manage external research partners, and work with the CEO, Head of Policy and Communications team to launch research with real impact. The role reports to the Head of Policy and works closely with colleagues across Strategy, Research and Programmes.

Key Responsibilities

• Lead The Difference's qualitative research and insight function, running research workstreams tied to annual DSP thematic priorities and emerging strands on MAT inclusion and LA working
• Design and deliver qualitative research with schools, MATs and local authorities interviews, focus groups, school visits and thematic analysis  translating findings into evidence and policy recommendations
• Lead the Harmful and Abusive Behaviours research workstream, convening a sector council, producing briefing material and managing the route from convening to publication
• Produce timely, citable evidence for policy influence  including drafting briefings, consultation responses and evidence submissions on fast turnaround
• Project manage publication cycles from scoping through to launch, working with coalition and media partners to maximise reach and tracking policy traction post-launch
• Brief, manage and integrate the outputs of external research partners where commissioned (e.g. FFT Datalab, Pro Bono Economics)
• Capture and develop case studies from DSP schools and the wider Difference network

About The Difference

• Every day, the equivalent of 5,500 children are suspended from England's schools, doubling their likelihood of being NEET by 24. The Difference is a young education charity founded to change this story through whole school inclusion. We train school leaders, carry out our own research, and turn frontline insights into policy recommendations lobbying Ofsted and the Department for Education to improve funding and support for inclusion. Our vision is to see lost learning falling nationally by 2030.

About You

Essential

• Dual capability across reactive and structured research : comfortable producing tight briefings on a 48–72 hour turnaround and running multi-month qualitative publications
• Experience in education research, policy research or applied social research, with examples of published, commissioned or internally-influential work
• Strong qualitative research skills : interview and focus group design, thematic coding, framework development, synthesis across multiple sources
• Persuasive writing for mixed audiences : able to write clearly and concisely for policymakers, school leaders, the press and the sector, and comfortable ghost-writing for senior colleagues
• Project management discipline : able to run multiple workstreams in parallel, manage your own deadlines, and keep colleagues and external partners on track
• Comfortable working at pace in a fast-moving environment where priorities shift as policy windows open and close : self-directed, flexible and able to make good judgement calls under pressure
• Shared values with The Difference and personal commitment to improving life outcomes for young people

Desired

• Strong working understanding of UK education policy, particularly around inclusion, exclusion, SEND, accountability and school improvement
• Confident data literacy and basic quantitative analysis : comfortable interrogating population-level datasets and translating findings into accessible policy language
• Understanding of why language matters when writing about behaviour, exclusion and vulnerability, and the ability to frame behaviour as a signal of unmet need consistently across all work
• Lived experience or insight into the school experiences of marginalised young people
• Experience of working in or with schools, multi-academy trusts or local authorities
• Existing relationships in education research, policy or sector organisations

Please see the attached Job Description for full role details and person specification.

We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector. As part of our commitment to fairer recruitment, all applications will be assessed with names and protected characteristics redacted.

Help us achieve our vision that fewer people die by suicide.

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We’re looking for an experienced Project Officer to play a key role in delivering and reporting on a major multi-year funding programme supporting Samaritans’ work across our London region.

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You will lead the coordination, administration, and reporting of activity funded through a significant seven-year partnership with City Bridge Foundation. Working closely with senior staff, volunteers, London branches, and external partners and our funder, you’ll ensure projects are effectively delivered, tracked, and evidenced.

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This is a highly collaborative role where you’ll bring together data, insights, and updates into clear, compelling reports, while helping shape how Samaritans’ work is delivered and improved collaboratively across London.

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Contract Terms

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• £34,000-£37,000 per annum plus benefits
• Full time (35 hours per week)
• Permanent
• We are passionate about flexible working—talk to us about your preferences
• Hybrid working with travel to Ewell office and occasional travel to branches and other locations related to the role
• In-person working: Meeting in person and working collaboratively are things we value. We ask you to work in person around 2 days or more per month.
• 28 days annual leave plus bank holidays

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What You’ll Be doing

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• Set up and manage project management processes, tools, and templates to support delivery of funded activities
• Coordinate quarterly reporting cycles, gathering accurate and timely data from branches and partners
• Produce high-quality quarterly reports, combining insights from across Samaritans into clear updates for City Bridge Foundation
• Monitor progress, identify risks or issues, and escalate where necessary to senior stakeholders
• Maintain accurate financial records, documentation, and audit trails for grant funding
• Act as a key point of contact for London branches and third-party partners, ensuring engagement and alignment
• Organise and facilitate meetings, including agendas, minutes, and follow-up actions
• Support evidence gathering and sharing of learning to inform future service delivery and outreach development
• Collaborate with internal teams (research, communications, policy, and people teams) to support wider organisational goals
• Contribute to developing London-focused plans, activities, and future funding bids

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What You’ll Bring

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• Proven experience supporting complex, multi-stream projects, including planning, tracking, and reporting
• Strong report writing skills, with attention to detail and the ability to clearly communicate activities, outcomes, and impact
• Experience coordinating meetings and working with a wide range of stakeholders, including volunteers and external partners
• Proactive approach in identifying challenges and solutions, and passion for making a meaningful impact
• Strong organisation skills, with excellent attention to detail and strong IT skills (Microsoft Office, Teams/Zoom)
• Excellent communication skills with the ability to build relationships and influence across different groups
• Discretion and professionalism when handling sensitive information
• A bonus if you have experience in the charity sector, working with grant funding, or community-based initiatives

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Full Job Description and Person Specification below.

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Why Samaritans?

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At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.

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We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.

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We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

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Apply now

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If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV and cover letter. If you require adjustments at any stage of the recruitment process, please let us know.

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At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar. 

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​ Applications close: midnight on Friday 3rd July

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1st stage interviews (online): Thursday 16th July

2nd stage interviews (in person KT17 2AF): Wednesday 22nd July

CALM (Campaign Against Living Miserably) is a growing organisation on a mission to save lives. We have just launched an ambitious five-year strategy, alongside a bespoke Behaviour Change/Engagement Framework and a new Measurement System designed to help us understand and demonstrate the impact we are having. Data is at the heart of how we will get there.

The Opportunity

This is a newly created, senior contract role at an exciting inflection point for CALM. We are building the analytics foundations that will underpin our long-term growth and impact.
 

You will help us embed our new Behaviour Change Framework and Measurement System into practice. And also help strengthen the organisation’s analytics maturity, ensuring our Azure data warehouse and Power BI reporting capabilities are fully utilised and embedded into decision-making.

This is a senior role, but it is also highly hands-on. We are a small organisation and are looking for someone who is equally comfortable shaping strategy, building frameworks, improving infrastructure, and directly delivering analytical work.

Key Responsibilities

Embedding Our Behaviour Change Framework & Measurement System

• Help us put our newly launched Behaviour Change Framework and Measurement System into practice across the organisation

• Support the setting of baselines and targets for our five-year OKRs, and define the year-to-year milestones that will track our progress

• Audit the data we already hold, identify the gaps, and develop new data collection methods where needed

• Design how we report, review, and evaluate against the framework

• Create practical guidelines and clear rules for using the framework and associated survey questions

Building Our Analytics Infrastructure

• Take ownership of our Microsoft Azure Data Warehouse and Power BI environment, and drive meaningful adoption across the organisation

• Build and mature our data pipelines so that all key data sits in one place and is reliable, consistent, and usable

• Oversee the development of scalable data models, reporting structures and analytics processes that provide clear actions

• Deliver high-quality, actionable dashboards, KPIs, and reporting frameworks that support decision-making at every level

• Work with external data engineering consultancies where appropriate to accelerate delivery

Setting Us Up for Long-Term Success

• Establish the data and analytics foundations that will support CALM's growth and scale 

• Create sustainable processes, documentation and ways of working that ensure capability and knowledge remain embedded beyond the life of the role

• Develop a practical forward-looking plan for data and analytics at CALM

• Champion data literacy across the organisation, building confidence and capability in the teams around you

Leading & Collaborating

• Lead and manage our Data Analyst, who will report directly into this role.

• Work closely and collaboratively with our Senior Insight Manager to ensure strong alignment between our Insight and Analytics functions

• Engage confidently with senior stakeholders including the CEO, COO and Senior Leadership

Experience

Essential

• Proven experience in a senior data or analytics role, with hands-on delivery experience

• Good understanding of data warehousing, data modelling and analytics best practices

• Strong technical skills across data modelling, SQL, Power BI and modern data platforms

• Experience working with cloud-based data platforms (ideally Microsoft Azure)

• Practical experience building and maturing analytics capabilities in a growing organisation

• Experience developing reporting frameworks, KPIs and performance measurement approaches

• Knowledge of web analytics tools such as GA4 and CRMs e.g. Salesforce

• Strong written and verbal communication skills

• A highly organised and structured approach, with strong attention to documentation and process design

• A collaborative working style and the ability to build strong relationships across a small, mission-driven team

• Experience managing and mentoring junior analysts

• A hands-on, pragmatic mindset with the ability to prioritise effectively and focus on impact

Desirable

• Previous data engineering experience

• Management of AI/ML workflows and predictive analytics projects

• Experience working within a charity, non-profit, or mission-led organisation

Why work for us?

Reports to: Director of Data and Innovation (Seun Akindele)

Contract: 12month FTC

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: per annum 

A work environment that values creativity, personal growth and collaboration.

Applications will close on Friday 26th June and are reviewed on a rolling basis; we encourage interested candidates to apply early.

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.

The Hygiene Bank is looking to appoint a Partnership Officer to engage new brands with the work of our charity. This is an opportunity to join an ambitious organisation that is working to end hygiene poverty in the UK. 

The role is remote but with monthly team meetings in London and this role will require travel to partner meetings and events. 

Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean. 

At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change. 

As we embark on the next 3 years, we're looking for a Partnership Officer to help grow the brands and businesses standing alongside us in the fight against hygiene poverty. 

Read more about our work on our website along with our Impact Report and research Hygiene Poverty 2024 

This is more than a fundraising role. It's an opportunity to build meaningful partnerships that directly improve lives, influence businesses to become forces for good, and help drive a movement working to end hygiene poverty for good. 

About the role 

We're looking for a proactive, organised and relationship-focused Partnership Officer to join our growing Brand & Corporate Partnerships team. 

Working closely with and supported by the Head of Brand & Corporate Partnerships, you will play a vital role in identifying and securing new brand partnerships, nurturing existing relationships, and helping to deliver ambitious income and impact targets. 

Our partners range from emerging challenger brands to nationally recognised businesses like Boots UK. They support our work through financial contributions, product donations, employee fundraising, volunteering, awareness campaigns and skills-based support. 

You'll be at the heart of these relationships, helping partners understand the difference they can make and ensuring they have an outstanding experience of supporting The Hygiene Bank. 

This role would suit someone with experience in partnerships, business development, fundraising, account management or sales who is excited by the prospect of combining commercial relationship-building with meaningful social impact. 

Job Description  

The Partnership Officer will be a key member of The Hygiene Bank’s income generation team and wider central team, with a responsibility to help meet the needs of our existing partnerships and support in fulfilling the charity’s income generation plans and strategy. 

Key Responsibilities 

You will support the management of our brand partners, working with the Head of Brand and Corporate Partnerships. Your role will be to source new brand relationships, set up meetings for the team and support existing brand partnerships. 

• Work closely with the Head of Brand and Corporate Partnerships to identify and outreach to target brand partners, working to engage their support for the charity

• Account management of new and existing partners 

• Meticulous record keeping, ensuring the pipeline and the opportunity database are current and up to date.

• Contribute to the organisation and team's annual plans, strategies, and budgets. 

• Develop, monitor, and maintain systems and processes including Salesforce and account management plans. 

• Assist with the creation of marketing materials, such as newsletters, brochures, and partner impact reports.

• Understand and support the vision, mission, and values of The Hygiene Bank. 

• Reflect our inclusive culture in your day-to-day work and support a values-led, positive, health & safety and safeguarding culture in your interactions with colleagues and the volunteers.

Skills, Knowledge & Expertise 

• Excellent relationship management and stewardship resulting in demonstrable account growth. 

• Effective account management or sales experience with brand and corporate partners across a variety of sectors.

• Experience using creativity and innovation to diversify income from partners, resulting in growth. 

• Outstanding communication skills and polished presentation and people skills to champion, and act as an ambassador for The Hygiene Bank in the business world, including preparing and leading presentations. 

• Detail-driven, strategic, motivated, with a forward-leaning approach to business. 

• Ability to work independently, multi-task, and prioritise a busy workload. 

• Outstanding written communication skills and experience in developing compelling proposals and collateral. 

• Experience working with internal stakeholder teams to help ensure partnership deliverables are met. 

• Passion for personal and professional development, as well as a proven can-do attitude to get involved in various aspects of fundraising delivery, as needed. 

Attributes and behaviours: 

• Passionate and demonstrably committed to improving the lives of people experiencing Hygiene Poverty and strong alignment with the charity’s values 

• A commitment to quality and attention to detail. 

• Ability to work on your own initiative. 

• A highly competent and collaborative team worker. 

• Discretion and the ability to maintain confidentiality. 

• Willingness to learn new skills. 

• Ability to work in a growth mindset, changing and flexible organisation. 

This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.

We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

The postholder will play a vital role in advancing Southall Black Sisters’ (SBS) policy, communications and public affairs work. This includes shaping and delivering strategies that:
• Promote SBS’s mission to end violence against women and girls (VAWG), particularly for Black, minoritised and migrant (BMM) women and girls.
• Influence public policy and legislation to secure justice, safety and rights for Black, minoritised and migrant women and girls.
• Strengthening the public voice and visibility of SBS through impactful communications and campaigning.
They will work closely with senior staff, partner organisations and stakeholders to ensure that SBS’s policy positions, campaigns and services are effectively communicated, and that the lived experiences of the women and girls SBS supports are at the forefront of public and political discourse.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:​

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Project Coordinator (Boys’ Development Team)

As a Project Coordinator you will be responsible for delivering a range of services in primary and secondary schools, supporting FM development and transitional work with boys and young men. The post holder will support the Head of Programme (Boys’ Development Team) with formulating a strategy for developing this work across localities, in line with FM’s vision, mission and values and business plan. A key element will be to support new developments, identify best practice in conflict management work and embed these in current services.

Key Responsibilities

Project Work

• Plan and deliver services that support improved behaviour, wellbeing, engagement, and successful transition from primary to secondary school.
• Work with the line manager to develop and replicate programmes so other practitioners can build skills in these areas.
• Support project development in line with FM’s Business Plan.
• Consult with boys and young men to ensure their views inform service development.
• Follow FM’s Safeguarding policies and procedures.

Record Keeping and Evaluation

• Maintain accurate records of sessions in line with procedures.
• Provide progress reports to schools as required.
• Comply with monitoring and evaluation processes to ensure effective outcomes.
• Follow FM’s data sharing policy when handling service user data.

Collaboration and Teamwork

• Work in partnership with relevant projects, practitioners, agencies, and parents.
• Raise awareness of issues leading to conflict (e.g. transitions, racism, gang culture).
• Build relationships with statutory and voluntary organisations to support boys and young men.
• Promote services locally and support training delivery for practitioners.
• Contribute to the development of best practice models within FM.

General

• Ensure services are inclusive and reflect diversity.
• Represent FM as appropriate.
• Attend supervision and annual appraisals.
• Follow all FM policies and act in its best interests.
• Maintain satisfactory DBS clearance.
• Undertake other duties as required to support FM’s mission.

Salary: £31,000 - £36,500
Contract: Permanent
Location: Hybrid (1 day pcm in Peterborough)
Closing date: applications reviewed on a rolling basis, apply early to avoid disappointment
Benefits: Flexible working policies, free gym membership at Peterborough office, life assurance

We have a fantastic opportunity for a Senior Challenge Fundraising Officer to join a UK-wide health charity dedicated to improving the lives of people and families affected by a serious, life limiting lung condition. Reporting to the Head of Fundraising, this role sits within an ambitious and growing fundraising team.  This is an exciting opportunity for an experienced challenge or mass participation fundraiser who is motivated by growth, creativity and supporter experience. You will play a leading role in expanding the charity’s challenge events portfolio at a pivotal time, contributing to a new five year strategy that places income growth, inclusion and long term supporter engagement at its heart.

As part of this exciting role, you will lead the delivery and growth of third party and mass participation challenge events, managing the full supporter journey from recruitment through to stewardship and re-engagement. You will use insight and data to monitor performance, improve ROI and refine future activity, this is a great opportunity to develop your skillset.

To be successful as the Senior Challenge Fundraising Officer you will need:

• Proven experience in third party or mass participation challenge fundraising
• A strong track record of growing participation and income
• Confidence using CRM systems and fundraising data to track performance

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2952AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Hybrid (with travel to London as required)

Are you a creative, results-driven fundraiser with a passion for growing supporter engagement?
Join Shaftesbury as our Individual Giving Manager and play a key role in building lasting relationships with supporters while driving sustainable income that changes lives.

�� About Us

At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education.

We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community.

�� The Role

As Individual Giving Manager, you will lead the development and delivery of innovative, multichannel campaigns to attract, engage, and retain supporters—helping to secure long-term income for Shaftesbury.

Key responsibilities include:

• Driving the acquisition of new supporters and maximising lifetime value
• Delivering impactful multichannel campaigns (digital, direct mail, DRTV, telemarketing, face-to-face, and radio)
• Growing regular giving, cash donations and gaming income streams
• Reactivating lapsed supporters and improving conversion journeys
• Creating compelling onboarding and supporter experiences
• Supporting retention activity including appeals and newsletters

You’ll work closely with the Head of Individual Giving, bringing fresh ideas, data-driven thinking and a passion for innovation.

✅ What We’re Looking For

• Proven experience in individual giving, fundraising or direct marketing
• Strong track record of delivering successful acquisition campaigns
• Creative, strategic thinker with a results-driven mindset
• Confident managing multiple campaigns and channels
• Passion for supporter experience and long-term relationship building

�� What You’ll Get in Return

We recognise that our people are our greatest asset—and we’re committed to rewarding your impact:

• �� Recognition & Reward – including vouchers up to £50
• �� Excellent training and development opportunities
• �� Generous annual leave – 25 days + bank holidays (rising to 28 days + BH)
• �� Pension scheme
• ❤️ Death in service scheme
• �� Employee Assistance Programme

�� Why Join Shaftesbury?

Because every interaction, every connection, every opportunity—we create adds up.

From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued.

��️ Our Commitment

Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.

What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.

Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.

Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.