Head of supporter engagement jobs in Bermondsey, greater london

ID: 1670Assistant Director of Partnership, Services and Innovation

Service:           Bromley by Bow Centre, Family Action

Salary: £61,000 (inclusive of ILW and market allowance)

Location: Based at the Bromley by Bow Centre in Tower Hamlets.  Given the leadership and collaborative nature of the post, the Assistant Director will be expected to have a strong presence and attend the Centre multiple times a week.  There will be travel within the London area and occasionally outside of this region.

Hours: Full Time – 37 hours a week

We offer flexible working arrangements - please see below for more details.

Contract: Permanent Contract

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage, and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

About the Role:

The Assistant Director position offers an exciting opportunity for an ambitious individual who is passionate about working within a strong, vibrant community to drive positive change. 

Are you an innovative, strong team player and leader, who is solution focused and passionate about making a difference in everything you do?  Do you have a proven track record of partnership working, creating growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity?  Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.

The role’s primary function is to provide strategic direction, development and growth.

The Bromley by Bow Centre (BBBC), established in 1984, has grown into a nationally recognised model for community regeneration. Today, it serves as a key hub for the East London Borough of Tower Hamlets, with a mission to help the community thrive through person-centred, holistic, and integrated health and wellbeing support.

BBBC works in close partnership with a range of stakeholders, its services span integrated advice, employability and enterprise programmes, learning opportunities, community and wellbeing support, social prescribing, and activities that foster inclusion. In addition, the Centre collaborates across organisations and communities to deepen understanding, share learning, and develop its principles and model.

BBBC is merging into Family Action early in 2026 and will become a part of Family Action’s vibrant London region, which works in and with diverse London communities and adapts to their evolving needs. Our work is underpinned by service user involvement, robust partner engagement, and a strong commitment to equality, diversity, and inclusion. We strive to create a sense of belonging for both staff and the people we support, and we are dedicated to innovating and co-designing services alongside those with lived experience.

The role requires a strategic thinker who is confident in developing and working with external stakeholders and partners while maintaining a clear oversight of operational delivery.  

You will be creative, promote innovation, and contribute to the ongoing growth and strategic development of BBBC and services within the wider Family Action.

Responsibilities:

· Lead and manage strategic partnerships at a local and national level.

· Provide leadership and drive innovation across BBBC.

· Operational line management of the Heads of Delivery and Impact ensuring the successful integration of BBBC into Family Action.

· Oversee budgets, manage financial risks, generate income, and contribute to sustainable service development.

· Represent BBBC and Family Action externally and build strong partnerships to support integrated service delivery.

· Ensure high-quality, safe, and compliant services through overseeing effective monitoring, auditing, and continuous improvement in line with Family Action’s polices and frameworks.

· Be a key member of Family Action’s London team and the wider Senior Leadership Group.

Main Requirements (for details check the job description and person specification):

· Strong track record in stakeholder engagement and cross-sector partnership working.

· Proven experience leading services for children, young people, adults and families.

· Ability to manage teams, budgets, income generation and service performance to a high standard.

· Knowledge of safeguarding, regulatory frameworks, and quality assurance processes.

· Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantages.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· complete an application form on the Family Action portal

· Closing Date: Monday 9th February 2026 9am

Interview dates – panel interview and presentation – Wednesday 4th March 2026 with visit to the centre and staff focus group prior to this – date to be confirmed.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Lee Denton (full email address located on the advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families, children and adults and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed £0.8bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build stronger communities and a fairer society. 

It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years. 

Find out more about our values and what we do by visiting our website.

Our values are: People First, Curious, Bold, Collaborative, Accountable

About this role:

Reporting to the Head of Policy and Communications, the Policy and Communications Coordinator will support SIB’s track record of sector, government and media engagement, notably the high standard of publication set through its media partnerships with Tortoise and the Financial Times, its contributions to the policy landscape in the social sector, and its in-house data analysis and insight generation. This new post will contribute to SIB’s ongoing communications and public policy work and its reach and influence, building on a growing base of expertise across SIB’s three strategic priority areas: Green Transition, Infrastructure and Services.

Key responsibilities

1. Support the Head of Policy and Communications to deliver the Policy and Communications strategy for SIB.

2. Making use of media and parliamentary tracking software keep abreast of SIB’s strategic policy areas, sharing accessible updates and digests of relevant legislation and central and local government programming and media coverage.

3. Attend / watch online relevant parliamentary committees, All Party Parliamentary Groups (APPGs) and Commons and Lords sessions, capturing relevant outcomes and identifying MPs and Lords that SIB should seek to work with / influence.

4. Support the Head of Policy and Communications to identify a key parliamentary contacts list. Create tailored communications for these key contacts which share relevant statistics and case studies from SIB’s portfolio, alongside policy influencing lines. This will include drafting questions and briefings where relevant, and ensuring that regular contact is maintained. 

5. Support the drafting of consultation responses and press releases using SIB’s core messaging, reporting, research and data.

6. Support SIB’s annual party conference attendance with coordination and administration in advance and in person.

7. Support the Head of Policy and Communications with attendance at influencing meetings and webinars with, for example, the Association of Decentralised Energy, Community Energy England, Locality, Better Society Capital, the Access Foundation and others.

8. Draft internal and external copy for newsletters and the SIB intranet and website.

9. Monitor the press email address and support correspondence with journalists on reactive and proactive stories.

10. Attend and provide oversight to the Social Investment Forum, as part of SIB’s secretariat and hosting.

11. Write, edit and produce engaging and relevant content at pace for web, social media and e-newsletters, as well as earned and paid channels.

12. Management of external suppliers of communications and policy activities, including agencies, designers, consultants and think tanks.

13. Work with the Marketing Manager, Marketing and Events Coordinator, Business Development Manager and wider team to deliver successful external events with customers, stakeholders and partners including attendance at Party Conferences.

14. Work in line with the organisation's values, principles and processes to achieve operational excellence.

15. Adopt our continuous improvement and learning ethos

16. Support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I

17. Support and contribute to the implementation and delivery of SIB’s strategy

18. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required

Core competencies

• Previous experience of working in a public policy, PR, marketing, external affairs or communications role
• Excellent writing skills
• Good research skills, with an ability to absorb large amounts of information at pace, including in unfamiliar policy areas and produce cogent syntheses
• Strong collaboration skills, with the ability to work effectively teams across functions in an integrated way
• Good established networks through experience in a similar role, and a commitment to expanding those networks to support SIB’s strategic aims
• Experience of building effective media partnerships
• Good working knowledge of data-driven storytelling in a variety of outlets from organisation websites to mainstream media and confidence in interpreting data and understanding the key points to be drawn from it to gain traction in media and campaigning environments
• Experience of developing and delivering effective communications campaigns, including through a range of digital channels
• Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
• Strong understanding of UK political context, especially as it concerns the social economy, and parliamentary process
• An understanding of how to promote research, policy papers, data analysis and other activities of a think tank and consultancy
• Excellent IT skills and the ability to learn new programmes quickly

Desirable competencies

• Data visualisation skills
• Data storytelling
• A good aesthetic eye and ability to shape images, visuals and formatting, and to liaise confidently with designers
• Understanding of the UK charity and social enterprise sectors

Education / Professional experience

• Experience in policy, research and media
• Experience of collaborative working across teams
• In-depth digital communications expertise

Benefits

• Flexible working arrangements 
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Cycle to work scheme
• Employee Assistance Programme offering access to free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events
• Scope to take real ownership in a fast-growing charity   

Personal development programme: 

• You will have a line manager dedicated to growing your strengths and supporting your professional skills development 
• You can work with your manager to set your own objectives within the scope of the job description 
• You will have a dedicated buddy within the team 
• You will take part in external and internal training to help grow your knowledge and skills

Please note that care-experienced applicants who meet the essential criteria will be guaranteed an interview. We are actively trying to increase the diversity of our team and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion. 

We are looking for a Partnerships Engagement Officer to join us at this exciting stage in Settle’s development. Over the next few years, we aim to significantly grow the number of young people we are working with while maintaining the quality and impact of our programme. The Partnerships Engagement Officer will join the Business Development Team, reporting to the Senior Partnerships Manager. You will be integral to helping us to grow our reach so that we can work with more care-experienced young people across London. 

The successful candidate will nurture and strengthen our existing partnerships to maximise referral numbers. The core of the role will be to build strong formal and informal relationships with partners and increase awareness and a deeper understanding of Settle’s work. You will make regular in-person visits to Local Authority, Housing Association and charity referral partners across London to promote the Settle programme and ensure our offer is well understood and uptake is maximised.  Ideally, you will spend some of your time working from partner offices. 

With some experience of working for or with local authorities, housing associations or charities, you enjoy working collaboratively to improve processes and widen access to opportunities in order to create better outcomes for young people. This role will suit someone who can work independently and appreciates variety in their work: one day you might enjoy a lively conversation with a group of social workers and another you will delve into the data to produce informative reports for partners.

Chance for Childhood is an award-winning international development charity, delivering transformational support to children and families in five Sub Saharan African countries. We have a vision of a world in which every childhood is filled with safety, belonging and play. We take urgent action in education, health and economic resilience. During the last three years, our transformational work has reached more than 186,000 children in the most vulnerable situations.

We are looking for a new Individual Giving Manager to join our award-winning Fundraising and Communications team in the UK, in order to help us maintain strong support from our amazing donors. 

Update: Note on AI applications

AI is a useful tool but please be aware that it can be reasonably easy to spot when an applicant has copied and pasted directly from ChatGPT. In this role you will not be discouraged from using AI, but you will be expected to write creatively, persuasively and to a high standard yourself. Please use your application as an opportunity to show us that you can do this!

Key info:

Location: Remote working with monthly travel to our office in London (Old Street). Office is available Mon-Fri if needed.

Hours: 35 hours per week

Salary: £40,000 per annum

Responsible to: Head of Fundraising and Communications

Other benefits: 28 days annual leave pro rata (three to be taken during the Christmas office closure) with a generous allowance for 5+ years' service; 5% employer’s pension contribution, flexible working as standard; occasional opportunities for international travel and project visits

Closing date: 22:00, 1st February 2026

The Role:

It is an exciting time to join Chance for Childhood. We have just won an Education Innovation Award for our digital inclusive education tool. We have transitioned our leadership to Africa, appointing a new CEO based in Rwanda. We have also just launched our new 2025-2030 Strategy, in which we will be aiming for our inclusive projects to reach 200,000 people.

You — our new Individual Giving Manager — will play a pivotal role in helping us to achieve this goal.

You will lead and manage Individual Giving income streams and our Community fundraising programme; Develop and implement supporter journeys, acquisition/retention plans, Individual Giving campaigns like the Big Give Christmas Challenge (including writing, fulfilment, and mailing). You will also manage and analyse Individual Giving income to an agreed target, monthly income reports, and donor data to inform fundraising strategies, and you will lead on ensuring Chance for Childhood is delivering world-class stewardship, managing and processing supporter data and donations accurately, efficiently, and securely, ensuring compliance with regulations and ethical best practices and guaranteeing a positive supporter experience.

Unrestricted fundraising income is critical to the success of our transformational projects in the African countries in which we work. Join our team to fill thousands of childhoods with safety, belonging, and play.

Please click on the attached Job Description to read more about the role and the Person Specification.

Application Process:

Please read our full Job Description and submit your CV and a covering letter of no more than two pages explaining why you want to work for Chance for Childhood, and why you are the right person for the role. Please also include a filled-in Equal Opportunities Monitoring Form. Applications made after the deadline will not be considered.

Recruitment timeline:

Sunday 1st February (10pm): Applications close

Wednesday 4th & Thursday 5th February: First interviews (online)

Wednesday 11th & Thursday 12th February: In-person interviews (Old Street, London)

An offer will be made shortly thereafter.

The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable.

We are a small, growing charity delivering many school leadership programmes, with a growing research and policy arm. We have had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and campaign to lower exclusions across England.

The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As Head of Policy and Public Affairs you will: 
 

Design and execute an impactful influencing plan 

• Design an influencing plan - Identify via horizon scanning opportunities to influence national policy using open policy windows, or by nudging/creating new ones. 

• Execute an influencing plan - Utilise own assets and assets across the organisation, including the Director team, to deliver against the influencing plan.

• Relationship building - Build highly credible and impactful relationships with a variety of stakeholders who hold power. This will include policy makers in national governments, local government officials, politicians, other third sector organisations and think tanks. 

• Leadership - Play a significant role internally and externally in communicating the organisation’s policy position, raising organisational and own brand.

Build policy capacity and credibility across the organisation

• Policy positions and solutions- Use the concepts, work and experience of The Difference’s programmes to develop new, and refine existing, national policy positions to shift incentives. 

• Thought leadership - Be the organisation’s education policy and political expert. 

• Generating income - Use own and team’s expertise and credibility to generate income via speaking engagements and consultancy to support the organisation’s financial sustainability. 

Person Specification

Essential – We are looking for someone with the following knowledge, experience and skills, though you may be stronger in some areas than others:
 

• Deep expertise in education policy, particularly on the topic of lost learning and the various policy and political debates, including areas of controversy, surrounding this policy topic. 

• Strategic thinker with a proven track record in identifying policy windows and designing activities that lead to meaningful national policy change. 

• Excellent relationship builder, who brings with them their own network of influential stakeholders and has a plan for building new relationships. Adept at navigating tricky situations and explaining complex, sometimes difficult, messages.

• Expert convener with a strong knowledge of the education sector, including which schools, trusts and local authorities are influential and experience in bringing a variety of perspectives together to generate consensus. 

• Persuasive and clear writing style for publication, including reports, press, blogs and ghost writing for members of the senior leadership team, often based on consensus positions, and designed to communicate key messages for impact. 

• Confidence and credibility in communicating nuanced messages in a contentious landscape, in writing, verbally and in public (e.g. on panels), to raise the profile of The Difference. 

• Strong project manager who can design systems and processes to keep self, team and other stakeholders on task and on time. Experience of designing programmes of work and monitoring their effectiveness. Flexible project management style that can adapt to a changing environment. Confidence in managing a variety of stakeholders and supporting them to deliver on time. 

Desired – You are more likely to be successful in your application if you have one or more of the following: 

• Familiarity with The Difference’s programmatic work, theory and practice. 

• Lived experience or insight into the school experiences of marginalised young people (e.g. those with experience of the care system, mental ill health, special educational needs, exclusion, and racism).

We know that some people, especially those from marginalised backgrounds, may hesitate to apply unless they meet every listed requirement. If this role excites you and you believe you could make a strong contribution, we warmly encourage you to apply. 

We actively welcome applications from people whose backgrounds are under-represented in the charity sector, including but not limited to: people from black, Asian and minority ethnic backgrounds, LGBTQ+ people, people with disabilities, people with experience in the case system, non-graduates and first-in-family graduates.

Main Duties

Strategy

• Working with senior leaders, lead on developing an organisational wide and joined up People & Volunteering Strategy aligned to organisational goals and workforce plans.

Oranisational Design and Culture

• Use engagement and feedback data to identify cultural risks and drive improvement.
• Lead strengthened leadership, coaching and management capability through clear expectations, advice and development frameworks.

Management

• Lead, coach and manage the People Services team to provide proactive support to the organisation, with a clear focus on the team’s development.

• Provide expert advice and guidance to managers and SLT on disciplinary and staff performance issues.
• Liaise with the external employment lawyers to make robust risk assessments on disciplinary and staff performance issues.

Volunteering and Resourcing

• Establish annual capacity and skills plans (headcount, volunteer hours, peak demand cover, succession planning).
• Review and implement a volunteering journey to support our volunteers.

Quality Framework

• Continue to develop and implement specific projects as part of The Passage’s internal quality framework ‘Excellence For All’.
• Lead a review to ensure there are clear and transparent salary ranges, job descriptions, aligned terms and conditions across the organisation.
• Ensure that People Services policies are up to date to reflect current legal and HR compliance and best practice.

Analytics and Systems

• Develop digital systems that add value to HR management with the organisation.
• Develop systems that give managers and staff ownership over their HR journey.
• Make use of workforce data and analytics to inform SMG of the development of improvements and interventions that can lead to enhanced HR and business outcomes.

Training

• Develop a learning and development strategy/plan for all staff to receive Continuous Professional Development.
• Develop a learning and training strategy for volunteers so that they are supported to fulfil their volunteering roles.

Reporting/Governance

• Responsible for the Peoples Services annual budget.
• Attend Senior Management Group (SMG) monthly meetings.
• Report to the People, Performance and Culture (PPC) Committee meeting.

Strategy

• Working with senior leaders, lead on developing an organisational wide and joined up People & Volunteering Strategy aligned to organisational goals and workforce plans.

Oranisational Design and Culture

• Use engagement and feedback data to identify cultural risks and drive improvement.
• Lead strengthened leadership, coaching and management capability through clear expectations, advice and development frameworks.

Management

• Lead, coach and manage the People Services team to provide proactive support to the organisation, with a clear focus on the team’s development.
• Design and lead implementation of frameworks to support those with responsibility for managing staff to demonstrate a consistent and high standard of line management and development across the organisation.
• To oversee a comprehensive training programme , including by developing a strategic training needs assessment to support the organisational values and aims.
• Provide expert advice and guidance to managers and SLT on disciplinary and staff performance issues.

Volunteering and Resourcing

• Establish annual capacity and skills plans (headcount, volunteer hours, peak demand cover, succession planning).
• Review and implement a volunteering journey to support our volunteers.

Quality Framework

• Continue to develop and implement specific projects as part of The Passage’s internal quality framework ‘Excellence For All’.
• Lead a review to ensure there are clear and transparent salary ranges, job descriptions, aligned terms and conditions across the organisation.
• Ensure that People Services policies are up to date to reflect current legal and HR compliance and best practice.

Analytics and Systems

• Develop digital systems that add value to HR management with the organisation.
• Develop systems that give managers and staff ownership over their HR journey.
• Make use of workforce data and analytics to inform SMG of the development of improvements and interventions that can lead to enhanced HR and business outcomes.

Training

• Develop a learning and development strategy/plan for all staff to receive Continuous Professional Development.
• Develop a learning and training strategy for volunteers so that they are supported to fulfil their volunteering roles.

Reporting/Governance

• Responsible for the Peoples Services annual budget.
• Attend Senior Management Group (SMG) monthly meetings.
• Report to the People, Performance and Culture (PPC) Committee meeting.

General Responsibilities

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
• Undertake any other duties that may be required which are commensurate with the role.

Desired Experience

Experience

• E1: Proven experience in leading strategic HR initiatives that support organisational goals and culture.
• E2: Experience of working with senior leadership teams to influence organisational design and workforce planning.
• E3: Track record of managing complex employee relations and advising on disciplinary and performance issues.
• E4: Experience in developing and implementing learning and development strategies for staff and volunteers.
• E5: Experience of reporting to governance committees and contributing to organisational risk management.

Knowledge and Skills

• K1: Strong understanding of UK employment law, HR compliance, and best practice.
• K2: Knowledge of organisational design, performance management frameworks, and cultural development.
• K3: Ability to use HR data and analytics to inform decision-making and continuous improvement.
• K4: Skilled in developing inclusive policies and embedding equality, diversity, and wellbeing into organisational practice.
• K5: Proficiency in HR systems and digital tools to enhance efficiency and user experience.

Qualifications

• CIPD Level 5 or equivalent professional qualification (Level 7 desirable).

Salary: £52,000 - £56,000
Contract: Permanent
Location: London office – 2 days per week
Closing date: 16 January
Benefits: 12% pension, cycle-to-work scheme, training and development budget

We have a great opportunity for an Assistant Head of Community Fundraising at one of the UK’s leading social welfare charities. Reporting to the Head of Community Fundraising, this is an exciting opportunity to step into a senior leadership role, shape strategy, and lead a high-performing team while driving innovation and growth in community and events fundraising.

As part of this role, you will lead the development and delivery of a national fundraising programme, broaden reach to new audiences, and inspire long-term supporter engagement. You’ll manage a team of three and oversee six-figure income and expenditure budgets, ensuring excellent supporter experiences and data-driven decision-making to maximise impact.

To be successful as the Assistant Head of Community Fundraising, you will need:

• Extensive experience in community and events fundraising, including strategic planning and delivery.
• Proven ability to manage budgets and lead high-performing teams to achieve income targets.
• Excellent communication and influencing skills, with experience building collaborative relationships at all levels.

If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.

If enough applications are received, the charity reserves the right to end the application period sooner.

If you wish to discuss this role with us, please quote reference 2812EI.
 

Location: Birmingham or London only, (hybrid working - 3 days on-site each week and an expectation to travel across all delivery areas regularly)

1st stage interviews: 2nd and 3rd February over MS Teams

2nd stage interviews: 11th (Birmingham) 12th (London) in-person

For more information, or to apply, please click 'apply now' to be directed to our website.

Join The King’s Trust and lead a team that transforms young lives across England.

As Senior Head of Delivery, you’ll drive ambitious plans, inspire high-performing teams, and ensure thousands of young people aged 11–30 gain the skills, confidence, and opportunities they need to thrive.

This is a core leadership role overseeing delivery across Greater London, the South Coast, South West and West Midlands, with colleagues primarily based in Birmingham, London, Southampton, Portsmouth, Bristol and Plymouth. You’ll shape strategy, manage significant budgets, and build strong partnerships across public, private, and voluntary sectors.

Please note: a minimum of three days on-site each week and frequent travel across delivery areas will be required.

We're committed to Equality, Diversity and Inclusion and want our leadership to reflect the communities we serve. We welcome people who bring different perspectives and experiences, and particularly encourage applications from those underrepresented in our organisation and sector, including candidates from Black, Asian and Minority Ethnic backgrounds.

If you’re an exceptional leader with commercial acumen, a passion for impact, and the ability to motivate dispersed teams, we’d love to hear from you. Help us create a future where every young person can realise their potential. Apply today and make a difference that matters.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Senior Heads of Delivery? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Senior Heads of Delivery! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

The Mental Health Foundation is recruiting for a Head of Campaigns & Media to lead the development of a new team within our Policy & Influencing Directorate.

Deadline: 9am on Monday 2nd February
Location: London OR Glasgow
Salary: Starting salary £52,166 rising to £60,861, plus London weighting of £4,000 where applicable
Hours: Full-time (32 hours per week) [part-time considered]
Contract type: This is a permanent role

This exciting role has been created to develop a new campaigns function at the Mental Health Foundation, incorporating our existing media team and working closely with policy, research and lived experience colleagues across the UK, with the aim of driving support for policy change.

What does the role involve?

• Developing a campaigns strategy for MHF and deliver its execution.
• Manage the campaigns and media team, commission engaging content, oversee campaign budgets, and collaborate with stakeholders to create a better policy environment for good mental health.
• Contribute to the leadership of the Mental Health Foundation and its Policy and Influencing Directorate.

What skills, knowledge and experience are we looking for?​

• Experience of developing and implementing campaign strategies to support policy change in the charity sector.
• Comprehensive understanding of communication disciplines (e.g. digital marketing, media relations, content creation) and how they integrate to achieve campaign objectives.
• Understanding of mental health policy, prevention and public health.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 9am on Monday 2nd February and we are unable to accept late applications. Interviews are planned for Monday 9th & Wednesday 11th February.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

Are you a Microsoft Dynamics 365 CRM expert looking for a role where your skills make a real difference? We’re on an exciting journey to implement a brand-new Dynamics 365 CRM system and are seeking an experienced CRM Manager to support and maintain the system which will transform how we connect with our supporters and deliver impactful fundraising campaigns.

About the role:
This is a pivotal role in shaping the future of our supporter engagement. You’ll take ownership of our CRM strategy and management, ensuring data quality and seamless processes that empower our fundraising and communications teams. Through your proven Dynamics 365 CRM skills and experience, you will also lead the charity’s CRM business processes and data quality, collaborating with the key stakeholders across the charity.

This position is based remotely, but there is also an option to work on a hybrid basis at our head office in Norfolk. Where working remotely, you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

About you:
You’ll have advanced knowledge of Microsoft Dynamics 365 and experience configuring and optimising CRM systems. Skilled in the Power Platform (Power Automate, Power Apps, Power BI), you combine strong technical ability with excellent communication skills, making complex information clear for non-technical colleagues. Highly organised and detail-oriented, you manage workloads effectively under pressure and build positive relationships across teams. A good understanding of data protection and compliance is essential, and experience in a fundraising or charity environment is desirable.

What we offer:
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities. 

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.

Closing date: Friday 30th of January
Interview date: Tuesday 10th of February

Position: Head of Service Development
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Development team are responsible for: UK-wide service development and experience design, community development

Our Head of Services Development will be:

• leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy.  And also working alongside our Digital Services Product Manager on all of our digital services.
• overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
• ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
• Developing and managing our service development roadmap.  
• With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.  

We’re looking for:

• significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
• ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
• experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
• experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
• substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
• Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).

Closing date for applications: 9:00 on Monday 2nd February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Interim Head of Business Development & Funding Partnerships

Remote (UK) - This role will require occasional travel to HQ in London and occasional overseas travel

As Interim Head of Business Development and Funding Partnerships, you’ll provide strategic leadership across business development, donor engagement, and organisational funding processes. The organisation has recently completed extensive research into donor alignment, new opportunities, and optimal engagement strategies. This role will play a central part in operationalising that insight and working with the team to identify priorities and maximise the value of the research.

You will also:

• Strengthen the BD function by improving roles, processes, and systems, and aligning the team towards new areas of institutional funding.
• Provide senior‑level insight during a period of funding uncertainty, including pipeline analysis and donor intelligence.
• Lead and support high‑value donor engagement and relationship‑building.
• Guide the organisation in adapting structures and processes to engage a wider range of donors.
• Oversee high‑quality proposal development and competitive positioning.
• Line manage and mentor a team of partnerships professionals.

About You

You bring extensive experience in institutional funding (ideally beyond FCDO and DFID), donor engagement, and leading BD functions within an international, governance, or development context. You are strategic, team orientated, and comfortable steering organisations through change.

You can demonstrate:

• An extensive track record of strengthening BD operations, including redesigning roles, improving internal processes, and developing systems that support high‑quality funding pipelines.
• The ability to provide strategic insight and forecasting to senior leadership, particularly around pipeline scenarios, donor intelligence, and risk.
• Experience shaping organisational offers and value propositions to meet varying donor expectations, compliance requirements, and cost‑recovery rules.
• (Desirable but not essential) Experience positioning an organisation for new and emerging institutional donors, including those with lower overhead/NPAC thresholds.

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply

An opportunity to contribute to the development of crisis prevention pathways and services, as well overseeing existing essential crsiis prevention services. 

The postholder will ensure safe, effective, person-centred delivery across a range of service settings including Sanctuary, satellite locations, co-located models, and community-based interventions. A core part of the role involves developing crisis prevention strategies, ensuring services are accessible to all communities, and overseeing training and capacity-building across teams.

Membership Engagement Co-ordinator
£31,000 - £33,000 pa plus excellent benefits
London NW1 (with hybrid working)
Permanent, full-time

The Faculty of Public Health is recruiting to the new role of Membership Engagement Co-ordinator.

The Membership Engagement Co-ordinator will sit within the Faculty's small communications team to support a consistent and enhanced approach to engagement with Faculty members at local level, working closely with the Faculty's Local Board Members.

This new role will also seek to promote Faculty membership across the four nations of the UK, and provide other support to the Faculty's membership communications function.

The UK Faculty of Public Health (FPH) is full of people who are passionate about improving people’s lives.

We’re a small charity with around 20 paid staff at any one time. Every so often new opportunities arise for people to join the staff team and help to make a difference, but we rely on the amazing support of our members to deliver much of our important work. The Faculty of Public Health operates a hybrid working scheme with staff working 1 day a week in the office at minimum.

To apply please email your CV and covering letter via the application link. 

Closing date: 21 January 2026.