Health And Wellbeing Volunteer Volunteer Roles

Social media volunteer

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Our vision is a society where every cat has their best possible life because they are protected, cared for and understood by everyone.

We are a movement of people championing the welfare of cats. We lead society in a richer understanding of all cats and care for those that need our help.

Our Purpose is to help people see the world through cats’ eyes

Our brand-new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!

A bit about this role

Our social media volunteers use their passion and knowledge of social media to promote the activities of local volunteer groups and teams though various channels. They directly help cats by raising awareness of Cats Protection. A higher profile can help us raise the funds we need for our work, ensure people know they can adopt a cat from us, help promote neutering and help as many people as possible learn more about feline welfare.

What can you expect to be doing?

· Promoting the work of Cats Protection through various social media channels, for example, Facebook, Instagram and Twitter

· Gathering information from across the organisation and locally within your team or volunteer group

· Writing and creating social media content, ensuring it complies with policies and guidelines

· Scheduling and posting social media content

· Monitoring activity and responding to comments on social media channels

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge, and make a significant contribution to improving the lives of cats and kittens by raising the profile of Cats Protection through social media. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

● A passion for social media and experience of using social media channels regularly

● Knowledge of the advantages and disadvantages of using social media

● Good IT skills

● Excellent writing skills, including good grammar and spelling

● Good communication skills

● Willingness to be part of a team

Time expectation

Our social media volunteers can expect to spend between two to five hours per week in this role. This role is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Will you share your counselling or psychotherapy skills as a counsellor or therapist to join an online counselling service for patients and families affected by a chronic pain condition (Complex Regional Pain Syndrome)?

We're looking for 2 qualified counsellors, psychotherapists or psychologists ideally with some experience of working with chronic pain patients or lived experience of chronic illness, who may want to volunteer their skills supporting our adult service users (aged 18 & over) and help us to continue developing a mental health support service. 

As a Volunteer Counsellor/Therapist you’ll be providing remote counselling/therapy support services to adults aged 18 and over many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling/therapy sessions online via Zoom or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our services users.  

Depending on your qualifications, skills and experience, our volunteer counsellors / therapists provide person centred counselling (general talking counselling) or integrative counselling, or specialist services such as Cognitive Behavioural Therapy (CBT), ACT, CFT and EMDR for CRPS patients, or their families & close relatives.

People will be referred both by health or legal professionals as well as having patients and carers themselves referring into to the service.

In this role you’ll be able to develop your counselling and therapy skills, organisation, communication and team working skills.

Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.

What the role involves

This role may vary depending on needs, but is likely to include:

• Undertake a client assessments, followed by person-centred counselling (via Zoom or phone) to our clients, offering up to 20 sessions for each client plus 4 psychometric assessments

• Providing one-to-one counselling sessions to clients aged 18 & over

• Update our database with the client’s basic information and session attendance

• Maintain succinct, relevant session notes and store these confidentially and securely in acccordahce with GDPR

• Attending and participating in peer supervision support

• Attend CPD training to ensure your knowledge stays current

• Participating in volunteer meetings
• Maintaining client confidentiality, upholding data protection and equal opportunities principle

• Attend monthly Supervision and peer support sessions to ensure safe working practices

We can support you to develop the skills you need for this role, including a full induction. You will have a chance to discuss your role and any additional needs with us. We can offer you a supervisor as well as expenses for annual insurance and an external supervisor if required.

What you need for this role

Essential

• Be a member (including student membership) of one of the recognised organisations (see below)
• Level 4 Diploma level qualifications as a minimum (unfortunately no students at this time), Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy, Art Therapy, EMDR 
• Minimum of 100 hours supervised
• Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
• A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
• Able to keep people’s personal data safe

• Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection

• Able to support a minimum of 3 clients a week, being three hours of your time for counselling sessions plus time for administration. We ideally hope you to offer the charity a minimum commitment of six months.

Desirable

• Knowledge of chronic pain or Complex Regional Pain Syndrome
• Previous experience as a chronic pain or CRPS counsellor or psychologist 
• Committed to our values
• Willing to develop skills and experience
• Enjoy working as part of a team
• Effective administration skills, planning and organisation skills
• Approachable, presentable, enthusiastic

We also welcome training counsellors and counselling/clinical psychologists who are looking for placements.

Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.

Recognised Organisations You Must Be A Member of:

• British Association for Counsellors and Psychotherapists (BACP)
• British Association for Behavioural and Cognitive Psychotherapists (BABCP)
• EMDR Association UK
• Complimentary and Natural Healthcare Council (CNHC)
• General Hypnotherapy Register (GHR)
• British Society for Clinical Hypnotherapists (BSCH)
• National Council for Hypnotherapists (NCH)
• United Kingdom Council for Psychotherapy (UKCP)
• The National Hypnotherapy Society (HS)
• National Counselling Society (NCS)
• Health & Care Professions Council (HCPC)
• The Association for Professional Hypnosis and Psychotherapy (APHP)
• National Register of Hypnotherapists & Psychotherapists (NRHP)

Making a difference

What impact will the opportunity have?

You will join the charity during a critical and challenging period where referrals are on the rise and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for our clients but also ensure we provide counselling services and mental health support to our CRPS patients & their families who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.

What's in it for you as the volunteer? 

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is rapidly expanding, you would have a key role in developing our counselling and psychotherapy programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in our clients' life which is already isolated and painful, who may not have received any psychological support.

The Pelvic Radiation Disease Association (PRDA) is looking for a Chair of Trustees to provide strategic leadership for the charity, working in partnership with our Operations Manager and supported by a committed team of Trustees.

Who we are

Pelvic Radiation Disease (PRD) is a long-term side-effect (‘late effect’) of pelvic radiotherapy treatment affecting an estimated 100,000 people in the UK.  People affected by PRD often have a complex set of symptoms affecting the bowel, bladder, sexual function or other functions for many years after radiotherapy, sometimes only appearing several years after radiotherapy treatment

PRDA is a small UK charity whose objectives are to see that the effects of PRD are minimised, that people affected by PRD are given the best possible care and treatment, and that PRD is accepted as a serious problem and given the attention it deserves.

Duties of the Chair

In addition to the duties of a Trustee, the Chair will:

• Provide strategic leadership to the charity and the Board, ensuring that PRDA achieves its mission.
• Work in partnership with the Operations Manager and team to achieve our mission.
• Lead the board in ensuring that it fulfils its responsibilities for the governance of the organisation.
• Optimise the relationship between the board and PRDA’s staff and volunteers.
• Plan and chair the board meetings and the AGM, with others as appropriate.
• Act as a spokesperson and figurehead for PRDA. 

What PRDA is looking for

Each trustee must have:

• a commitment to the vision and aims of the Pelvic Radiation Disease Association
• willingness to meet the minimum time requirement 
• integrity 
• strategic vision 
• good, independent judgement 
• an ability to think creatively 
• a willingness to speak their mind 
• an understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship 
• an ability to work effectively as a member of a team and to take decisions for the good of PRDA.

Ideally, trustees should also have one or more of the following: 

• Understanding of the impact of Pelvic Radiation Disease on people’s lives either through personal or professional connections, or be willing to learn about this; 
• Prior experience of committee/trustee work; 
• Knowledge of the type of work undertaken by PRDA (helpline, support groups, online support, health professional engagement, awareness-raising) and/or fundraising for a small charity, and
• Leadership skills.

Please see the full job description for more detail. 

For an informal discussion about the role please contact David Jillings, PRDA Treasurer & Vice-chair.

Volunteer Fundraising team leader

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.

Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about this role:

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

What can you expect to be doing?

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We're looking for someone with:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

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At Koala NW, our volunteer support is at the heart of what we do and we know how much our families appreciate the support our volunteers offer.

As a Koala North West volunteer, you will be given the training and support to make a real difference to families in your community. You will also develop transferable skills which can support you in your life, whether that’s at home or at work. You will make friends along the way and join other volunteers for peer support sessions and join in celebrations like National Volunteers week & Christmas events.

Once you have completed your 6 session training programme, you will be matched to a suitable family to offer emotional and practical support. You will be supported by a coordinator and given support and supervision regularly.

Every family we support is unique so the support that we offer is equally unique to that family and depends entirely on the circumstances and what they would like support with. We help parents identify what they are already doing well, and support them to build on this to improve their relationships with their children.

You will be visiting families in their own homes once a week for an hour or two, if you have availability to support more than one family just let us know and you can be matched to additional families. Or you may be offering virtual support. During the pandemic, we had to adjust our home visiting to virtual support, via zoom, telephone /What’s App video calls/ texts. It proved very successful as this was a regular contact for families during lockdown.

Due to the success of virtual support, if families prefer this type of support as an alternative to home visits, that’s okay.

Support in one or more of the following areas could be offered:

• Social isolation/loneliness, support families to get outdoors, walking with them to the park or accompanying to appointments etc
• Poor emotional and/or mental health wellbeing
• Managing children’s behaviours/sleep issues
• School readiness
• Disability/complex needs or ill health
• New baby/multiple births
• Difficulty with home management/routine
• Budgeting

All home visits by volunteers are carried out between 9am and 5pm Monday to Friday. (Flexible around family and work commitments)

What do Koala NW expected from you?

• You have parenting experience
• You have a non-judgemental attitude
• You are flexible and are able to commit to 2 hours minimum each week for a period of at least 12 months
• You are able to attend a 6 session training course. Training is held in Liverpool and runs 1 day a week for 6 consecutive weeks between 10am and 1.30pm
• You are willing to attend ongoing training to support you in your volunteering role.

We are proud that 52% of our current staff started as volunteers with Koala North West.

Since we started, we have supported in excess of 12,000 families and trained more than 1,500 volunteers.

Volunteering can change a family's life and 1-2 hours per week can make such a huge difference. Our volunteers are the difference.

Full training will be provided and paid travel expenses.

Job Type: Volunteer

Work Location: In person

The Dementia Wellbeing Service provides practical and emotional support to help older people live independently and safely at home for as long as possible, stay socially engaged, and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia. The coordinator works with the client, their family, or carers to produce a personalised wellbeing plan.

Staff and volunteers for this service are located at our Henderson Court Hub in Hampstead.

What does the role involve?

Volunteers assist the Dementia Services Manager with all administrative aspects of delivering the services including communicating with people referred to the service.

What will you get out of it?

• You'll be making a difference to the lives of older people.
• You'll gain knowledge and insight into issues that impact on older people’s lives.
• You'll have an opportunity to build confidence and skills in engaging with people.
• You'll gain administrative experience such as updating databases, dealing with correspondence and dealing with enquiries.

Volunteer Fundraising team leader

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.

Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about this role:

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

What can you expect to be doing?

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We're looking for someone with:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Thank you for joining us and sharing in this commitment and for everything you will do during your time with Cats Protection.

We are looking for volunteers who have a keen eye for detail, an interest in fashion and a passion for supporting sustainability to join our retail team across 8th and 9th October at Central Lancashire University (UCLAN).

Tasks and responsibilities include but are not limited to:

• Set up/replenishment – setting up rails, tidy and replenish stock.
• Marketing support – hand out flyers, create social posts and other support spreading the word about the event and Newlife.
• Fitting room advisor – welcome customers in to the fitting rooms, check them in and advise on outfits, obtain other sizes for customers.
• Cash desk – helping pack and sign customers up to Newlife Style Card.

All volunteers will receive a volunteer discount of 20% that can be used on any item of stock during the two days that the pop up store is running – which is a bonus on top of our already discounted prices!

You will be provided with the relevant training appropriate for your role and will be supported by our experienced retail team.

The pop up will be open from 10am – 5pm on day one (set up from 8am) and from 10am – 4pm on day two. For this role, we require a minimum of one shift. 

Newlife offers a lifeline for families, providing life changing and life-saving equipment when and where its needed. Alongside equipment, we campaign to improve the outlook for disabled children and change lives. We support parents, work with health professionals and strive for a future where all disabled children get the support and equipment they need and deserve.

We are looking for volunteers who are artists and performers (e.g. poets, dancers, musicians, actors, artists) to visit people in their homes. 

Volunteer will deliver a short performance to an older person or provide an opportunity for them to participate in an arts activity.

Many of the clients we support in this service are housebound or do not have the confidence or opportunity to attend events. Some clients are artists and performers who no longer get an opportunity to engage with this aspect of their lives.

Giving people who are living with memory loss an opportunity to be part of creative activities is a stimulating, fun way of putting them in touch with memories, other people and the wider community.

What will you get out of it?

• You will be making a difference to the lives of older people
• A chance to share your talents 
• Meeting new people

The service supports older people who have been identified as isolated, living in the community.  Volunteers are matched with an older person who would like a befriender to provide social contact and company by visiting them in their home weekly.

What you will get out of it?

• You'll be making a difference to the lives of older people.
• You'll gain knowledge and insight into issues that impact on older people’s lives.
• It's a great way to share your knowledge and keep your skills fresh.

Join Addiction Family Support

Addiction Family Support is a UK-based charity dedicated to supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.

The Role: Family Support Volunteer

As a Family Support Volunteer at Addiction Family Support, you will play a key role in offering emotional and practical support to individuals impacted by a loved one's addiction. Whether through our helpline or support groups, you will provide a compassionate, non-judgmental listening ear, helping individuals navigate challenging circumstances.

This is a flexible role that can be delivered remotely or in person, depending on the service you support. Family Support Volunteers work within a flexible rota system to accommodate their availability and commitments while ensuring ongoing support for those who need it most.

Responsibilities:

• Offer empathetic and non-judgmental emotional support to individuals impacted by a loved one’s addiction.
• Provide relevant information, literature, and resources to help clients or group members cope with their situations.
• Facilitate or co-facilitate support group meetings, encouraging members to share experiences and offer support.
• Respond to inquiries and offer structured emotional support via the helpline or support groups, adhering to guidelines and safeguarding measures.
• Maintain accurate records in line with GDPR and the charity’s policies.
• Participate in ongoing training, mentoring, and support sessions to enhance your skills and knowledge.
• Handle any potential safeguarding concerns and signpost clients to additional services when necessary.

Training and Development:

All Family Support Volunteers undergo a comprehensive three half day training programme covering addiction, core counselling skills, the 5-Step Method, bereavement, safeguarding, and self-care. Ongoing supervision, mentoring, and further development opportunities are available to support volunteers in their roles.

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

At Koala NW, our volunteer support is at the heart of what we do and we know how much our families appreciate the support our volunteers offer.

As a Koala North West volunteer, you will be given the training and support to make a real difference to families in your community. You will also develop transferable skills which can support you in your life, whether that’s at home or at work. You will make friends along the way and join other volunteers for peer support sessions and join in celebrations like National Volunteers week & Christmas events.

Once you have completed your 6 session training programme, you will be matched to a suitable family to offer emotional and practical support. You will be supported by a coordinator and given support and supervision regularly.

Every family we support is unique so the support that we offer is equally unique to that family and depends entirely on the circumstances and what they would like support with. We help parents identify what they are already doing well, and support them to build on this to improve their relationships with their children.

You will be visiting families in their own homes once a week for an hour or two, if you have availability to support more than one family just let us know and you can be matched to additional families. Or you may be offering virtual support. During the pandemic, we had to adjust our home visiting to virtual support, via zoom, telephone /What’s App video calls/ texts. It proved very successful as this was a regular contact for families during lockdown.

Due to the success of virtual support, if families prefer this type of support as an alternative to home visits, that’s okay.

Support in one or more of the following areas could be offered:

• Social isolation/loneliness, support families to get outdoors, walking with them to the park or accompanying to appointments etc
• Poor emotional and/or mental health wellbeing
• Managing children’s behaviours/sleep issues
• School readiness
• Family bereavement
• Disability/complex needs or ill health
• New baby/multiple births
• Difficulty with home management/routine
• Budgeting

All home visits by volunteers are carried out between 9am and 4.30pm Monday to Friday. (Flexible around family and work commitments)

What does Koala NW expect from you?

• You have parenting experience
• You have a non-judgemental attitude
• You are flexible and are able to commit to 2 hours minimum each week for a period of at least 12 months
• You are able to attend a 6 session training course. Training is held in Chester and runs 1 day a week for 6 consecutive weeks between 9.30am and 2.30pm
• You are willing to attend ongoing training to support you in your volunteering role.

We are proud that 43% of our current staff started as volunteers with Koala North West.

Since we started, we have supported in excess of 12,000 families and trained more than 1,500 volunteers.

Volunteering can change a family's life and 1-2 hours per week can make such a huge difference. Our volunteers are the difference.

Full training will be provided and paid travel expenses.

Job Type: Volunteer

Work Location: In person

At Koala NW, our volunteer support is at the heart of what we do and we know how much our families appreciate the support our volunteers offer.

As a Koala North West volunteer, you will be given the training and support to make a real difference to families in your community. You will also develop transferable skills which can support you in your life, whether that’s at home or at work. You will make friends along the way and join other volunteers for peer support sessions and join in celebrations like National Volunteers week & Christmas events.

Once you have completed your 6 session training programme, you will be matched to a suitable family to offer emotional and practical support. You will be supported by a coordinator and given support and supervision regularly.

Every family we support is unique so the support that we offer is equally unique to that family and depends entirely on the circumstances and what they would like support with. We help parents identify what they are already doing well, and support them to build on this to improve their relationships with their children.

You will be visiting families in their own homes once a week for an hour or two, if you have availability to support more than one family just let us know and you can be matched to additional families. Or you may be offering virtual support. During the pandemic, we had to adjust our home visiting to virtual support, via zoom, telephone /What’s App video calls/ texts. It proved very successful as this was a regular contact for families during lockdown.

Due to the success of virtual support, if families prefer this type of support as an alternative to home visits, that’s okay.

Support in one or more of the following areas could be offered:

• Social isolation/loneliness, support families to get outdoors, walking with them to the park or accompanying to appointments etc
• Poor emotional and/or mental health wellbeing
• Managing children’s behaviours/sleep issues
• School readiness
• Disability/complex needs or ill health
• New baby/multiple births
• Difficulty with home management/routine
• Budgeting

All home visits by volunteers are carried out between 9am and 4.30pm Monday to Friday. (Flexible around family and work commitments)

What does Koala NW expect from you?

• You have parenting experience
• You have a non-judgemental attitude
• You are flexible and can commit to 2 hours minimum each week for a period of at least 12 months
• You are able to attend a 6 session training course. Training is held locally and runs 1 day a week for 6 consecutive weeks between 10am and 1.30pm
• You are willing to attend ongoing training to support you in your volunteering role.

We are proud that 52% of our current staff started as volunteers with Koala North West.

Since we started, we have supported in excess of 12,000 families and trained more than 1,500 volunteers.

Volunteering can change a family's life and 1-2 hours per week can make such a huge difference. Our volunteers are the difference.

Location: ellenor Hospice Gravesend

Hours: from 2-6 hrs per week
Times: Flexible
Days: Flexible

Are you passionate about organisation and community support? Do you have a knack for coordinating schedules and managing teams? If so, we need you to help lead our dedicated volunteers in the Catering and Housekeeping departments at ellenor Hospice!

The Role:

As the Volunteer Coordinator for Catering and Housekeeping, you’ll be the driving force behind the smooth operation of our departments. Your role will include:

• Managing Rotas: Creating and overseeing volunteer schedules to ensure coverage and efficiency in both the Catering and Housekeeping teams
• Recruiting and Training: Identifying and onboarding new volunteers, providing them with the necessary training and support
• Supervising Volunteers: Offering guidance and support to volunteers, addressing any concerns or issues that arise, ensuring all volunteers are compliant with mandatory training
• Maintaining Communication: Acting as the main point of contact between volunteers and the department, ensuring clear and effective communication
• Coordinating Activities: Organising and overseeing daily tasks to ensure that catering and housekeeping operations run smoothly and meet the high standards of the hospice

Skills and Qualifications:

• Strong Organisational Skills: Ability to create efficient schedules and manage multiple tasks simultaneously
• Excellent Communication: Good written English, Confident in liaising with volunteers, staff, and management to ensure smooth operations, excellent interpersonal and communication skills and the aptitude and ability to learn in the role
• Leadership Abilities: Experience in supervising or managing teams, with a supportive and motivational approach
• Attention to Detail: Ensuring that all tasks and schedules are completed accurately and to a high standard
• Previous Experience: Experience in volunteer coordination, administration, management or a similar role is preferred, but not essential

Why You'll Love This Role:

• Make a Real Impact: Your coordination will directly contribute to the well-being of patients and the efficiency of our departments
• Be Part of a Supportive Community: Join a team that values your contributions and is dedicated to making a difference
• Professional Development: Gain valuable experience in volunteer management and team coordination

Ready to Lead and Inspire?
If you’re organised, communicative, and excited to make a difference, we’d love to hear from you! Apply today to become the Volunteer Coordinator for Catering and Housekeeping at ellenor Hospice and help us deliver exceptional care and support to our community.

Please note to volunteer in the hospice applicants must be over the age of 18, have the right to volunteer in the UK and require a Standard DBS.

This is not a paid role.