Hr partner jobs

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

Job Summary

To manage talent acquisition for the Museum, working with hiring managers to plan and deliver effective campaigns to fill each role with the best possible candidate.  To manage and develop a range of materials and systems to support talent acquisition activity.
 

Main responsibilities

• Be responsible for the end-to-end recruitment pipeline across the Museum (around 150 campaigns per year)
• Work with the HR Business Partners to understand and predict resourcing needs and plan future hiring needs
• Be responsible for the Museum’s candidate marketing materials including the careers site, developing content and working with the Digital team to ensure content is updated regularly
• Work with hiring managers to plan and deliver tailored recruitment campaigns for each role
• Undertake focused research and campaign planning for hard-to-fill and specialist roles to ensure they are filled with appropriately qualified candidates
• Keep abreast of best practice and new developments in talent acquisition, testing and learning new ideas and methodologies to improve our approach
• Liaise with the HR Administrators to ensure vacancies are posted as needed and candidates are moved through the recruitment pipeline.  Administer an allocation of campaigns where required during peak periods
• Plan and manage volume recruitment events for front of house roles in conjunction with hiring managers and the HR Advisor
• Develop and deliver a range of selection assessment tools and methodologies to ensure we select the right hires for each role.  Sit on interview/assessment panels as required
•  Work with the Volunteering Co-ordinator and HR Operations Manager to develop and deliver an effective recruitment service for volunteers
• Manage the recruitment advertising budget ensuring it is deployed where it will deliver the best returns in terms of candidate quality
• Liaise with recruitment and agencies as needed, selecting the best value partners, negotiating rates and managing their service delivery
• Support on Executive Search campaigns where required for senior hires
• Manage the day-to-day functioning of the Applicant Tracking System, liaising with the HR Operations Manager on system developments and improvements
• Work with the managers of proposed externally funded projects to understand potential hiring needs and advise on timing/strategy
• Work with the Head of Inclusion & Organisational Development on strategies to ensure inclusive recruitment and to meet our targets for increasing representation at every level of our workforce
• Work with the HR Operations Manager to develop a suite of management information reports for hiring managers, senior leaders and HR that give insight into campaign performance and candidate diversity.  Make recommendations for changes and developments based on insights from this data.

Person Specification

• Significant experience as an in-house recruiter with a successful track record of hiring into key roles
• Experience of a broad range of assessment methodologies and deploying these to select the best candidates for each role
• Experience of developing and implementing assessments against behaviour frameworks
• Experience of coaching hiring managers to deliver effective recruitment campaigns
• Experience with developing candidate attraction materials and communications
• Experience of developing and delivering training for hiring managers
• Experience of developing targeted campaigns for hard-to-fill/niche roles
• Significant experience using digital tools such as LinkedIn Recruiter to identify and approach potential candidates
• Experience of working with Applicant Tracking Systems, developing their use to maximise their effectiveness
• Highly numerate with proven ability of taking a data-driven approach and making recommendations based on insight
• Highly organised with the ability to manage and prioritise a range of campaigns
• Flexible and proactive approach
• Excellent written and verbal communication skills
• Experience of managing budgets and supplier relationships

Desirable

• Accreditation in one or more psychometric testing methodologies e.g. BPS RQTU certification
• Experience of hiring in the academic/scientific sectors

Key Information

This is a hybrid working role so you will be expected to divide your time between home working and working on-site at South Kensington.

All positions at the Natural History Museum are conditional subject to
receipt of:

• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS) 
• Satisfactory references covering the last 3 years of your employment or education 
• Health clearance 

The Museum supports flexible working.

HR Officer - 3-Month Contract
Location: Central London / Hybrid
Start Date: Immediate
Duration: 3 months
Day Rate: £285/day (Inside IR35)

We are seeking an experienced HR generalist to join a high-performing HR team delivering strategic and operational people support across a respected not-for-profit organisation. Reporting to the Senior HR Business Partner, this role suits someone confident, working across the full employee lifecycle, who thrives in a fast-paced environment and is comfortable juggling priorities.
Key Responsibilities

Operational HR Delivery

• Act as first point of contact for HR queries, offering clear and pragmatic advice
• Manage end-to-end processes for starters and leavers, including onboarding and exit interviews
• Liaise with Payroll to ensure accurate processing of HR changes
• Support HR inbox management and participate in operational meetings
• Prepare workforce metrics and updates for partnering conversations
• Contribute to HR projects and delivery of cross-organisational workstreams

Recruitment & Onboarding

• Coordinate full-cycle recruitment across assigned teams
• Advise managers and stakeholders through all stages of the hiring process
• Ensure onboarding compliance, including Right to Work checks and probation reviews
• Manage agency relationships and recruitment spend tracking
• Review and evaluate recruitment practices and provider performance

Engagement, Induction & Learning

• Support delivery of induction and onboarding programmes
• Assist in planning and coordinating wellbeing and engagement initiatives
• Contribute content to internal platforms and staff communications
• Liaise with networks and stakeholders to support a positive staff experience

Employee Relations & Case Management.

• Advise on day-to-day employee relations, including performance, absence and capability matters.
• Draft occupational health referrals and support case action plans.
• Prepare documentation and case summaries for consistent record-keeping.

Essential Experience & Skills

• Previous experience in a busy HR environment within a complex organisation
• Solid knowledge of UK employment legislation and HR policies
• Strong communication skills and confidence when advising stakeholders
• Proficiency in HR systems, reporting and data interpretation
• Organised and professional with a discreet approach to sensitive matters
• Ability to manage competing priorities and deliver to deadlines

This is an excellent opportunity for someone with strong generalist HR experience to contribute immediately and make an impact. If you're available now and ready to take on a varied and hands-on role, we'd welcome your application.

What you'll get in return
Flexible working options available.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Civitas Recruitment are proud to be partnering with a historic and impactful charity based in East London. Since 1884, the charity has worked alongside people facing poverty, injustice and inequality—providing vital advice and support, and driving systemic change. A fantastic opportunity exists for an HR Business Partner to join the organisation on a fixed-term contract (30–35 hours per week). This is a hybrid role, with flexibility to work from home and from their East London offices. The salary is £40,000–£45,000 FTE and the role is expected to start from 1st July or as soon as possible.

Who are we looking for?

Ideal candidates will have a strong background in employee relations and generalist HR experience, ideally gained in a charity or non-profit setting. You will be confident in advising on HR policies and procedures, managing employee relations cases, and supporting recruitment and retention strategies. A CIPD Level 5 qualification (or equivalent experience of 4+ years) is essential. Strong knowledge of employment legislation, excellent communication skills, and the ability to work both strategically and operationally are key. Experience working independently in a hybrid environment and partnering with managers at all levels will be highly valued.

If the above role description sounds of interest and you feel you meet the criteria, please apply immediately or contact Syed at Civitas Recruitment for a full job description and informal discussion. Early applications are encouraged as we are reviewing on a rolling basis and the position may close earlier than advertised.

You’ll be responsible for the effective provision of comprehensive HR services for XLP, develop highly effective relationships across the team, maintaining a real understanding of their challenges and opportunities. You’ll partner with Line Managers on a range of HR duties encompassing the entire employee life cycle, including implementing an HR software platform and reporting, employee relations case work, safer recruitment, onboarding and offboarding, staff training and development and more. You’ll ensure we recruit and retain excellent staff to ensure we’re giving our best for young people.

You’ll be happy to manage all aspects of HR and the employee lifecycle, and not be afraid to work autonomously and get stuck in.

Human Resource Manager
Location: Remote-first, with occasional travel to London
Salary: £35,000–£40,000 FTE
Hours: Full-time (35hrs) or Part-time (28hrs), flexible within core hours
Contract: Permanent

Are you a people-first HR professional who thrives in a purpose-driven environment?
MLC Partners are exclusively recruiting for a dynamic HR Manager to join a small charitable organisation making a big difference in people’s quality of life. If you're passionate about creating inclusive workplaces, influencing positive culture, and supporting staff to thrive — this could be the role for you.

About the Role:

As HR Manager, you’ll be the go-to person for all things people-related, working closely with their Head of Finance & People. You’ll lead on HR operations, manage the employee lifecycle, drive policy improvements, and help shape their People and Culture strategy.

You’ll also play a key role in:

• Supporting managers and staff with clear, proactive HR guidance
• Maintaining and improving our HR systems and processes
• Leading on internal communications and coordinating staff engagement days
• Embedding inclusive practices and wellbeing initiatives
• Ensuring legal compliance across HR and Health & Safety

About you:

• CIPD Level 5 qualified, or Level 3 with extensive HR experience
• An experienced generalist with 3+ years in HR, ideally within the charity sector
• Skilled in employment law, policy development, and people management
• Tech-savvy, especially with HR systems and Microsoft Office tools
• A proactive, organised, and empathetic communicator

Highlighted benefits:

• 23 days annual leave + 8 bank holidays (rising annually for up to 5 years)
• Flexible working within core hours (8am–6pm) to fit your life
• Dedicated L&D budget for personal and team development – including conferences, training, apprenticeships, and internal/external events
• A Core L&D programme plus in-progress individual learning plans

If the above role is of interest, please apply now with your most recent CV and a brief cover letter addressing your relevant experience to the position. Alternatively, please reach out to Annabelle at MLC Partners to confidentially discuss your search and the role further.
Deadline for applications: Mon, 14th July 2025

Contract:​ Full time, six months fixed-term contract (Maternity cover)
Location: London, required to attend ​the London office twice a week 

A little bit about the role 

Please note that applications for this role will close on Friday 11 July 2025 at 9am

Our people and culture are the critical enablers for us to achieve our mission. 

Frontline needs to sustain a brilliant and high performing workforce that is driven to be the best they can, and our Head of People leads the work and team responsible for achieving this.

As the leader of the People team, you will oversee all aspects of the employee lifecycle, including strategy, performance, recruitment, induction, learning and development, diversity and inclusion, engagement, policies and more. 

You will be an exemplary role model and leader championing high performance within a culture of freedom and responsibility.  Your ability to build and develop strong and trusting relationships will underpin your excellent domain knowledge, sound judgement, comfort with pace and focus on outcomes. 

Some key responsibilities include:

• Develop and implement our People & Culture strategy, goals and annual delivery plan 
• Oversee all internal D&I initiatives including the D&I working group, point of contact for affinity group and all D&I training
• Line manage the People Team to achieve high performance of both the team and organisation
• Play a proactive role as a member of the Leadership Group and Operations team to champion high performance and our culture – supporting colleagues wherever priorities are identified, and the need is greatest

Please review the job pack for full list of responsibilities.

Please note that this role is a 6-month fixed term contract to cover for maternity.

A little bit about you 

We’d like to see applicants who have experience leading and managing a HR team, who are able to empower, motivate and set strategic direction towards organisational goals. You will have strong knowledge and understanding of all areas of HR, able to build strong relationships and an ability to apply employment law in a pragmatic way to deliver principled solutions.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Visa sponsorship is not guaranteed.

For further information about this role, please contact Suzi Lawrence – Head of People (please see job pack for contact details)

Panathlon is a national charity that gives children with special needs and disabilities (SEND) the opportunity to engage in competitive sporting and leadership opportunities. Operating in every English County, North and South Wales and Northern Ireland, our work changes lives—helping young people build confidence, develop physical and emotional skills and enjoy the joy of competition. With support from major funders, sponsors, and national partners, we’re constantly growing our impact—and we need a CEO who can drive our strategy, lead our exceptional team and champion our mission at the highest levels.

The Role

As CEO, you’ll be the strategic lead for the charity with some operational oversight too. You will work closely with the Board of Trustees, oversee a small but high-performing team, and serve as the face of the organisation for key funders, partners, and stakeholders. Your responsibilities will include:

● Strategic Leadership: Develop and implement long-term plans aligned with our mission.
● Fundraising & Income Generation: Drive major donor pitches, manage key sponsor relationships, and grow revenue through campaigns and events.
● Stakeholder Engagement: Cultivate relationships with charitable partners, corporate partners, government departments, national sports bodies, local authorities, and disability groups.
● Marketing & Communications: Oversee PR strategy, digital presence, and communications.
● Governance & Operations: Ensure regulatory compliance, oversee HR and finance, and maintain a strong organisational infrastructure.

About You

We’re looking for a proven leader with a strong track record of strategic leadership and income generation, ideally in the charity, education, or sports sectors. You’ll combine hands-on management experience with the ability to inspire funders, partners, and stakeholders alike.

Grade: 0 - Director

Hours: Full time Permanent (37.5 hours per week). Flexible hours considered.

Responsible to: Chief Executive Officer

Direct reports: Head of Learning & Development, Head of HR, Volunteer Development Manager, Facilities and Events Manager

Key Interdependencies: Executive/Senior Leadership Teams/Trustees/Safeguarding Advisor

Location: ShelterBox HQ, Truro, Cornwall (A relocation package is available for the successful candidate if they require a move to Cornwall for this role).

Role Purpose

ShelterBox has changed a lot in the last five years, and the humanitarian sector is also evolving as we do, with a much stronger focus on partnerships with local organisations on the front lines of aid delivery. Yet we still send staff and volunteers on visits to programme sites, often taking calculated risks to oversee how we can learn and improve humanitarian operations. Our people are led by strong values of service and dedication, without which we could not serve communities after disaster. We are now seeking to put stronger systems in place to ensure we are getting the best from our staff and volunteers, and that we as an employer are giving them the best possible experience as members of this international organisation.

ShelterBox is searching for an experienced senior people leader with a proven ability to lead through ambiguity and transformation, with a track record of embedding high-performance cultures and navigating complex change in mission-driven environments. The successful candidate will provide leadership to our excellent people team and help to develop and deliver an engaging and effective new organisational people strategy, which must reflect the complexity of a globally distributed organisation, ensuring cultural intelligence, equity, and inclusion are embedded across all people practices. The Director of People and Culture will also work closely with our 13 affiliate offices to ensure alignment in our strategic direction on people management.

This isn't just about being a Director of People and Culture who has oversight of all aspects of the people function. This role is also about delivering visible and compassionate leadership as part of our Executive Team, consistently upholding and embodying our values of participation, learning, integrity and flexibility. The successful candidate will bring an assured presence with the ability to make decisions and influence at all levels, including Board and international affiliates. They will be a trusted advisor to the CEO and the Executive Team and be a visible, values-driven leader across the organisation.

You will be helping to build a new purpose-driven people strategy, embedding core values and our organisational mission. You will lead the team in driving our Employer Value Proposition: how we hire, train, develop and retain our people to meet the long-term aims and ambitions of the organisation. There will be a particular focus on training our future leaders and current managers in best practices, as well as establishing accountability for measuring performance and rewarding success.

You will oversee all aspects of the organisation's HR, learning and development, EDI, and well-being functions and a significant proportion of our volunteering support. You will be responsible for leading a function which works collaboratively with other teams to meet the organisation's overall people needs, and which recognises the critical importance of ShelterBox's staff and volunteers in delivering the organisation's ambitious plans.

Reporting directly to the Chief Executive, this role also reports to the Board of Trustees on a quarterly basis on all People matters. This role is also the Executive Team Lead on the Board's People and Risk Committee.

The Director of People and Culture is also a member of ShelterBox's Executive Team. This is our most senior management team, with overall responsibility for leading, planning and managing the work and development of the organisation. As a team, they are responsible for the delivery of 2025 plans as well as the implementation and development of longer-term strategy, and for ensuring that the wider organisational strategy delivers for the people we support.

The successful candidate will be starting a role within an exciting, supportive, and fast-evolving organisation. We are realigning our strategy to facilitate further growth in the face of mounting humanitarian needs. We look forward to welcoming candidates who share our passion and ambition to work towards a world where no one is left without shelter.

Duties will include but not be limited to:

• Together with the CEO, Executive Team and People Team, develop and embed a long-term people strategy to achieve ShelterBox's overall strategic aims. Providing a clear future focused approach to redefine our Employer Value Proposition - including Reward, talent management and Performance Management approach.
• Strategically lead the people function, driving operational effectiveness, and ensuring staff and volunteer voices are represented across all levels of the organisation, including at Executive level.
• Partner with the executive team on workforce planning, risk management, and using people data to make informed decisions
• Lead the organisation to create and sustain a culture that drives employee engagement and satisfaction.
• Manage and support staff members through the challenges and opportunities of a new strategic implementation cycle, helping to sustainably scale up ShelterBox internationally.
• Develop engaging people policies that align with and support our employer value proposition and cultural identity, with the aim of creating a truly positive, purposeful, accountable and collegial culture and work environment.
• Oversee recruitment and talent retention strategies to ensure the organisation always has the workforce it needs.
• Working with Legal/Finance/Safety & Security/Safeguarding teams to ensure adherence to risk register, current legislation, and Charity Commission requirements.
• Driving a culture of Continuous Professional Development across the organisation.
• Oversight of timely completion of all external audit recommendations relating to people.
• Executive Sponsor for EDI and Wellbeing Working Groups with responsibility for reporting to Exec/Trustee teams and providing visible support for EDI and wellbeing initiatives.
• Develop strong working relationships with the Executive Team and Trustees, providing advice and guidance as needed. Production of regular reports, for review at People, Audit, Risk, & Compliance, and wider board meetings.
• Play an active part in the H&S steering group. Assist in developing, implementing, and ensuring the application of policies.
• Provide leadership and direction on volunteering at ShelterBox, working with the Volunteer Development Manager to implement a volunteer strategy that meets the needs of the organisation.
• Manage annual HR/L&D budgets. Ensure strict adherence to these budgets throughout each financial year.
• As part of the Crisis Management Team, ensure the right people processes and procedures are in place to support the organisation and our teams in the event of a crisis.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

The Learning & Development Lead collaborates with the Head of L&OD, the L&OD team and HR colleagues to implement our People Strategy and ensure operational excellence in managing the delivery of our L&D portfolio, policies and processes.
As a valued professional that understands Battersea the organisation and the challenges faced by our teams, they advance the reputation and impact of L&OD at Battersea as a centre of expertise that supports the ongoing development and enhancement of the skills, knowledge, behaviours and effectiveness of our workforce.
Working collaboratively with stakeholders, including senior leaders, to deliver, maintain and continuously improve development programmes and interventions that align with our organisational values and strategy, they ensure employees are equipped to deliver on our mission to deliver greater impact for dogs and cats everywhere.
As an inspirational leader and a specialist in organisational and workforce learning, they lead and manage the team to scope, develop, implement and evaluate high quality interventions that reflect best practice, incorporating current thinking and approaches.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 17th July 2025
Interview date(s): W/c 28th July 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

The Strategic Organisational Development Lead is responsible for leading the development of Battersea’s future-focused organisational capabilities - such as project and portfolio management, change management, digital and data skills, and human behaviour change - while ensuring our core frameworks for career development, leadership, and performance management remain aligned with our strategic goals.
Working closely with colleagues from Learning & Organisational Development, HR, Internal Communications, Academy and Volunteering as well as Senior Stakeholders from across the organisation, the Strategic Organisational Development Lead will play a key role in implementing our People Strategy, diagnosing associated capability needs, and designing impactful Organisational Development interventions.
A skilled collaborator and influencer, they will partner with senior leaders and stakeholders to embed best practice, build organisational capacity for change, and position Learning & Organisational Development as a centre of excellence at Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 21st July 2025
Interview date(s): First stage interviews: 1st August 2025, second stage interviews: TBC

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Job Summary
We are seeking a dedicated and detail-oriented Business / Operations Manager to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing comprehensive administrative support. This position requires strong organisational skills and the ability to manage multiple tasks efficiently while maintaining a high level of professionalism.

The Operations Manager is responsible for overseeing the business functions of the charity, ensuring efficient and compliant operations. This role covers finance, HR, IT, premises management, recruitment, health and safety, and GDPR/data protection. The successful candidate will work closely with the CEO, leadership team, and external specialists to support the charity’s mission and maintain operational excellence.

Responsibilities

Human Resources & Recruitment:

· Oversee HR processes, from recruitment to staff development, ensuring compliance with best practices.

· Manage employee relations and support performance management initiatives.

· Maintains training records and ensure all necessary training is booked for staff and volunteers.

IT & Data Management:

· Ensure the smooth running of IT services and systems.

· Oversee GDPR and data protection compliance, working with IT teams and external consultants if necessary, fulfilling the role of DPO for the charity.

Financial Oversight:

· Liaise with external accountants in relation to;

o Processing the monthly payroll

o Processing purchasing invoices ensuring all goods and services have been authorized

o Preparing and processing payments of invoices, expenses etc

· Monitor budgets, financial reporting, and ensure fiscal responsibility.

Premises Management:

· Manage the charity’s physical assets and premises, including vendor contracts and maintenance.

Health and Safety:

· Implement and monitor health and safety policies to provide a secure working environment.

Compliance & Risk Management:

· Maintain up-to-date knowledge of relevant regulations (e.g., data protection, health and safety) and ensure the charity adheres to them.

Strategic Project Management:

· Support the Head of Service in the oversight of operational projects, evaluate their success, and recommend improvements to processes.

· Any other duties from time to time as directed by the CEO or the Board of Trustees in the CEO’s absence

Management responsibilities

· Ensure that health and safety at work procedures are adhered to.

· Ensure all operating systems relating to service delivery are updated and reports generated for monitoring and evaluation, identifying and sharing any opportunities for learning.

· Prepare reports for Head of Service / CEO using DAVSS databases and co-ordinate information for funding/monitoring reports, liaise with the Fundraising team and outsourced finance team as needed in connection with external funding.

Person Specification

Essential:

· Proven experience in an operations or business management role.

· Strong financial acumen with experience in budget management.

· Excellent organisational and communication skills.

· Sound understanding of HR practices, IT management, and regulatory compliance.

Beneficial:

· A degree or at least 2 years’ operational experience in Business Management, Finance, or a related discipline.

· Relevant certifications such as CIPD (for HR), NEBOSH (for Health & Safety), AAT/CIMA (for financial management), ITIL (for IT services), or Prince2 (for project management).

· Experience or training in GDPR and data protection.

· An understanding of Domestic Abuse or the willingness to learn.

Key Competencies

· Strategic thinking and problem-solving

· Strong leadership and team management

· Ability to manage multiple priorities and work under pressure

· Effective stakeholder and vendor management

· A proactive approach to process improvement and risk mitigation

Personal Qualities

· Ability to motivate others and provide leadership

· Pro-active approach

· Excellent attention to detail as well as an ability to see the wider picture

· Commitment to excellent service provision and maintaining client confidentiality.

· Commitment to undertake training as needed

· Ability to work as part of a team and on own initiative

· A commitment to the practical application of equal opportunities and diversity.

· Integrity, honesty and reliability and a high level of respect towards others including clients, volunteers, staff, agencies, partners.

We are committed to safeguarding and promoting the welfare of adults, children, and young people, and expect all staff and volunteers to share this commitment. All roles are subject to safer recruitment practices, including an enhanced DBS check, references, and thorough vetting procedures.

We are an equal opportunities employer and welcome applications from all sections of the community, including those with lived experience of domestic abuse.

If you are looking for an opportunity to contribute to a dynamic team while developing your skills in a supportive environment, we encourage you to apply for the Operations manager role.

The successful applicant will become part of a dynamic charity that is continuously learning and evolving, building on the foundations of over two decades of leading work to tackle prejudice and inspire community cohesion. You will join a small nurturing and committed team based in the centre of Bradford who are working with schools and communities across the country to make a difference. There is real scope for the successful candidate to shape their role alongside the Directors. For the right candidate we are open to exploring part-time and flexible working options.

The Linking Network inspires and equips schools to support children and young people to build meaningful connections across all forms of difference. We work with 25 Local Authority Areas to deliver a local Schools Linking Programme, collectively reaching 26,000 children, 850 classes in over 500 schools across England. We also work directly with 100 schools locally in Bradford and deliver Intergenerational Linking, reaching around 2,200 pupils in 110 classes and 1000 older people in the Bradford district. For more information on The Linking Nework, please visit our website.

‘My mum’s never going to believe I’ve got a new friend who is 100!’ Primary Intergenerational Linking pupil

Purpose

The successful candidate will be employed by The Linking Network (TLN) in Bradford and work collaboratively as part of a small team and a wide network of committed stakeholders who are working together to inspire community cohesion through schools across the UK. The Operations Manager will have an opportunity to help shape how the organisation runs, playing a pivotal role in ensuring smooth, efficient and compliant operations. The post-holder will have responsibility for the day to day operations and finances of our charity and offer vital administrative and organisational support to TLN’s team, Board of Trustees and wider network of partners across the country, helping them to plan ahead and enabling them to fulfil their responsibilities.

This role comes with substantial responsibility, as an integral part of a high-performing team working across the UK. We are a small team that achieves big things. The post holder will need to be versatile, dependable and thrive on working in a fast paced, dynamic and supportive environment. In all that we do, we aim to be thoughtful, collaborative, creative, up to date with national thinking, challenging where needed, action focused and to strive for excellence. The role requires an individual who can be a practical thinker with a flexible approach and attitude, with the ability to act on their own initiative as well as part of a team.

This role will have responsibility in three key areas of our work:

1. Supporting our team and network 
2. Managing our general operations
3. Managing our finances

The key responsibilities are described in more detail below; these are subject to change as the needs of the charity evolve over time. Training and support will be available for the successful candidate depending on experience.

Key responsibilities

Supporting our team and network

● Contribute to organisational planning and reporting cycles, in pursuit of our collective vision to inspire community cohesion across the country

● Assist the Directors through diary management, prioritising where needed and supporting preparation before meetings 

● Provide general administration support to the team such as booking meeting rooms, arranging travel and maintaining a comprehensive filing system

● Develop our internal processes and support our team meetings with clear agendas and actions

● Support the team to plan and deliver stakeholder meetings and events (e.g., celebration events with our schools and communities), including through sourcing the right venue, managing the guestlist and liaising with speakers 

● Help the team develop compelling presentations, training aids, handouts or other communications

● Provide general support to TLN’s Local Areas, for example booking training sessions, printing and posting key materials or following up on agreed actions

● Enable the team to plan effective Network meetings, ensuring the right materials are shared in advance and notes of key points and actions circulated promptly afterwards

● Request and organise accurate records for TLN’s local areas across the country so that we understand our collective work across schools and communities

Managing our general operations 

● Help foster a supportive, inclusive and values-driven working culture

● Support staff recruitment, induction, development and training, working with the Directors to manage HR records including annual leave

● Work with external providers to ensure the team have the right IT systems and support

● Maintain and update TLN’s website and web-based resources, working alongside the team and our contracted website developer

● Manage the office space and supplies to ensure that the team has the required resources to achieve their objectives

● Provide administration support to the Board of Trustees, including organising meetings, circulating board papers and taking minutes

● Coordinate the implementation of key policies - including Safeguarding, Health & Safety and GDPR - ensuring the policies are kept up to date with support from the Directors and Trustees and all relevant procedures are in place

● Ensure the charity’s insurance, Health & Safety and DBS certificates are up to date and maintain a single central record of safeguarding training and DBS certificates

Managing our finances 

● Monitor organisational spend against budget, ensuring the timely spending of restricted funds and value-for-money procurement

● Manage payroll and staff expenses and keep finance records up to date

● Administer grants to TLN’s Local Areas, ensuring all contracts are signed, invoices are requested and payments are made on time 

● With the support of the Directors and our contracted accountants, prepare monthly management accounts, the year end statutory accounts and budgets for the year ahead and funding applications

● Support the team to develop effective reports that communicate the progress of our work to funders and other key stakeholders

● Ensure all funders receive invoices and any reporting requirements within their deadlines

We’re looking for a Finance and Operations star to support the team across finance administration, HR processes, compliance, and operational logistics. You’ll be a key part of the smooth running of the team that enables us to carry out our work making change with young people!

Location (UK): Office Hybrid* - London / Chesterfield (potential office relocation to central Sheffield in 2026)
Hours: Full-time 35 hours per week or Part-time 28 hours per week
Contract type: Permanent
Travel: Occasional travel to Versus Arthritis offices (London, Chesterfield, Cardiff, Belfast, Glasgow)
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We are seeking a Lead People Business Partner to join our People Services team. You will oversee and manage our people business partnering model, leading the team to build strong working relationships and provide expert advice and guidance across all people related matters. With expertise in employer relations and a passion for continuous improvement you will shape a positive, inclusive and high performing culture.

About the role

Our People Business Partners deliver trusted partnering services and help shape a positive, inclusive and high performing culture. Working in collaboration with leaders and managers across the charity, the team drives and embeds positive change. Through effective coaching, influencing and excellent people advice, the team make a significant contribution to our goal of making Versus Arthritis a great place to work and volunteer. 

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Delivering expert people advice which aligns to organisational objectives and culture 
• Building and leading high performing teams of people professionals 
• Leading, managing and successfully delivering people projects and initiative
• Navigating complexities through effective problem solving to deliver impactful results.
• Experienced in employee relations, managing risk and seeking positive outcomes.
• Driving cultural change and proactively embedding change across an organisation.
• Strong commitment to equality, diversity and inclusion 

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

You must be based, and hold the right to work, in the UK to apply for this position.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview

Interviews expected: Tuesday, 22 July 2025 

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.