Information and advice service and volunteer manager jobs

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Adfam is the leading national charity tackling the effects of alcohol, drug use or gambling on family members and friends. We improve life for thousands of people. One way we do this is by empowering families and friends to get the support they need.

We want anyone affected by someone else's drug or alcohol use or gambling problem to have the chance to benefit from healthy relationships, be part of a loving and supportive family and enjoy mental and physical wellbeing.

This role offers the opportunity to be part of a successful national remote service, offering support via the phone or Zoom to affected adults in the UK. We are looking to recruit experienced Family Support professionals to provide these virtual support sessions to individual family members and sometimes groups. We are offering a number of roles at 15-20 hours per week, across 3-5 days, including Wednesday and at least 2 evenings per week (Mon-Wed).

Experience in supporting family members affected by someone else’s substance use is essential, as is experience with assessing and managing risk. Ideally, you would also have experience of working to support parents with their parenting and / or those experiencing domestic abuse. We offer fixed hours part time contracts within a friendly and supportive team. Whilst based at home and requiring the ability to work autonomously, Adfam prides ourselves on our supportive team ethos and working culture. 

• Salary: £30,000 pro rata
• 6.5% contributory pension scheme
• Contract: One year with likely extension

This is a remote working position based at home.

Please note, although counselling skills and qualifications are welcome and valuable as part of a skillset for this role, these are not counselling roles. This is professional support work and requires additional experience or skills in substance use, social work, complex family work or a related field. The role requires directive and facilitative guidance and input. If you are a counsellor looking for typical counselling work, please do not apply for this role. Thank you.

Closing date: Sunday 19th April

Application packs can be downloaded from our website. Alternatively, please email us to request one.

Adfam actively welcomes applications from all sections of society.

The Trust of St Benedict’s Abbey, Ealing, wishes to appoint a Safeguarding professional as a permanent position to continuously ensure that Ealing Abbey and its works are comprehensively assured to be safe environments for all.

The post is to be the Safeguarding lead responsible for ensuring the highest standards of safeguarding across all activities of Ealing Abbey. It is to promote an effective culture of safeguarding that protects the health and wellbeing of everyone who comes into contact with the Abbey, ensuring they can live free from harm and abuse. It is to support victim survivors, helping to bring their voices to the forefront in all our safeguarding work.

The role is to assist the Safeguarding Trustee, providing strategic leadership, policy oversight, governance, and cultural development in safeguarding. It is to ensure compliance with national legislation and the “One Church” Approach of the Catholic Church of England and Wales articulated through the Catholic Safeguarding Standards Agency (CSSA) within the safeguarding framework of the Abbey charitable trust.

This part-time role allows for flexible working hours appropriate for fulfilling the responsibilities outlined in the job description. There is the possibility for hybrid working.

Salary of between £40-48k FTE depending on experience.

Required from June 2026

Talking Money is looking for a compassionate, creative problem solver to join our team of dedicated specialist debt and welfare benefits advisers.

You will help people on low incomes build financial security by providing clear, compassionate and high-quality welfare benefits and debt advice and casework. You’ll work collaboratively with colleagues and partners to strengthen people’s confidence, understanding and capability and to identifying barriers within local systems (for example, within the local authority) and contributing to efforts to reduce these. 

Your work will be rooted in a person-centred approach—flexible, respectful and tailored to each individual. Everything you do will help us deliver our organisational purpose: 

“Help me with my money worries, in a way that suits me, so that I can get on with my life.” 

About Talking Money  

Talking Money is an independent charity providing free, expert money advice across Bristol and South Gloucestershire. Demand for our services continues to rise.  

Our approach is:  

• Integrated: addressing debt, benefits, energy/fuel poverty, income and wellbeing together.  

• Person-centred: psychologically informed, strengths-based and empowering.  

• Practical and impactful: securing income gains, writing off unmanageable debts, preventing eviction, reducing stress and anxiety and improving knowledge and confidence.  

We are looking for someone with:

• Strong experience delivering welfare benefits advice and casework to people facing financial hardship. 

• Passion for improving the lives of the people who we work with. 

• A willingness to learn debt advice to a generalist level. 

• Commitment to working collaboratively with colleagues and clients.

Hours: 30 – 37.5 hours a week (0.8 - 1.0 FTE) 

Contract term: Permanent

Location: Hybrid working negotiable but majority of time in office is required to deliver advice as part of a supporting, collaborative team. 

Salary: Grade 5 SCP 19-25 (approx. £32,000 - £35,000 FTE for FY26-27) 

Reporting to: Leadership Team 

Holiday entitlement: 25 days FTE pro rata (rising to 30 days after 5 years) + bank holidays.

Before You Apply

Don’t meet every single requirement?

Studies have shown that women and people of from minoritised ethnic communities are less likely to apply to jobs unless they meet every single qualification.

At Talking Money, we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with the criteria, we encourage you to apply anyway. You may be just the right candidate for this or other roles and lived experience goes a long way. Still not sure? Talk to someone at Talking Money about the role to see if it sounds like something you would be great at doing: telephone Nick Leaman  on 07496 441 494 or email (see application method for address) 

Access

Do get in touch if you would like any of this information in another format, or if you would like to apply in another format. 

If you are shortlisted, Talking Money will work with candidates to ensure their access needs are met during the interview process and will ensure access requirements are not a factor in decision making. 

Application Process

To apply please email your CV and cover letter (max of 2 sides of A4) to our recruitment address (see application method for details)​

If you have queries about the role, please contactNick Leaman by email or telephone 07496 441 494.

Application Timeline 

Applications close: 17.30pm on Sunday 12th April 

Shortlisting: Monday 13th April 

Interviews:Tuesday 21st April 

Interim Chief Executive Officer – North Surrey Domestic Abuse Service (NSDAS)

Location: Elmbridge, Epsom & Ewell and Spelthorne (hybrid; 2 days per week on-site presence

Salary: circa £60,000 FTE (PAYE)

Contract: Fixed term 18-24 months, 4 days per week

Are you a seasoned, compassionate leader ready to stabilise and strengthen a trauma-informed frontline charity supporting survivors across North Surrey?

About North Surrey Domestic Abuse Service (NSDAS)

NSDAS is a specialist, survivor-centred charity formed as an independent Charitable Incorporated Organisation in 2024 following a period hosted by Citizens Advice. We provide confidential practical and emotional support to adults and children affected by domestic abuse across Elmbridge, Epsom & Ewell and Spelthorne, delivering helpline and email advice, advocacy, safety planning, refuge and housing pathways, recovery programmes and targeted work for children and young people. Our practice is trauma-informed and feminist in outlook, foregrounding safety, confidentiality and the lived experience of survivors.

We are a small, specialist organisation with an average headcount of around 18 (approximately 15 frontline staff and three support roles), supported by a committed cohort of volunteers. Since independence our trustees have prioritised governance, compliance and capacity building; in our first independently reported year total income was c.£932k and trustees view the near-term financial position as stable while planning prudently for the medium term. This interim appointment offers the chance to lead NSDAS through consolidation and prepare the charity for its next strategic phase.

As our next Interim Chief Executive Officer, you will:

• Strategy & Impact: Develop and deliver a clear 12-month operational plan, with pragmatic milestones and measurable outcomes that align with trustee priorities and service needs.

• Governance & Finance: Strengthen governance and risk reporting to the Board, maintain oversight of day-to-day financial control and cashflow, and support the Treasurer in preparing budgets and regular management reports.

• Operational Leadership: Provide stable, visible leadership and day-to-day operational management, ensuring continuity and quality of frontline services.

• Income Generation: Lead practical income-generation activity alongside trustees and fundraising staff, identify suitable funding opportunities and support bid development to diversify income and build unrestricted reserves.

• Service Quality & Safeguarding: Ensure survivor-centred practice, robust case recording, up-to-date safeguarding and lone-working protocols, and quality assurance across services.

• People & Wellbeing: Prioritise staff and volunteer wellbeing by embedding clinical supervision, promoting psychological safety and improving supervision and development arrangements.

• Community & Partnerships: Maintain and build constructive relationships with statutory partners (local authorities, police), Surrey Domestic Abuse Partnership members and other key stakeholders; represent NSDAS at multi-agency forums.

• Brand & Profile: Advocate for local service needs, raise NSDAS’s profile within the local ecosystem and support trustee work to communicate impact and local value.

Who you are

• A seasoned senior leader with proven executive experience in a small to medium-sized charity or comparable organisation (c.8–20 staff; turnover circa £0.5m+).

• Demonstrable experience of leading organisations through change or transition while maintaining service continuity.

• Strong people leadership skills with experience managing sensitive HR matters, staff wellbeing and clinical/therapeutic supervision arrangements.

• A track record of successful income generation and relationship management with funders, commissioners and statutory partners.

• Financially competent with experience of budgetary control, reading management accounts and reporting to trustees.

• Excellent communicator, credible at both operational detail and strategic discussion, with highly developed stakeholder engagement skills.

• Knowledge of domestic abuse and trauma-informed approaches is essential (practical experience in the VAWG sector strongly preferred).

• Commitment to equality, diversity and survivor-centred practice and the ability to travel across the boroughs and work flexibly.

• Essential occupational requirement: This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

• Desirable: experience of working within statutory commissioning environments and experience of accreditation/standards (for example Women’s Aid) or practical organisational transition/partnership development.

Why NSDAS?

• Lead a values-driven, trauma-informed charity delivering critical local services and making a tangible difference to survivors’ lives.

• Join a small, committed team with a clear focus on staff wellbeing, clinical supervision and psychologically safe practice.

• A visible leadership role during an important phase of consolidation and strategic development, with clear 12-month priorities and trustee support.

• Hybrid and flexible working (3–4 days per week), regional travel as required and a meaningful, high-impact interim appointment.

• Opportunity to strengthen governance, diversify income and build unrestricted reserves for longer-term resilience.

Closing date for applications: 9am, Monday 30th March 2026

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button  with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications for this role from women from all sections of the community regardless of age, disability, race, religion, sexuality and other protected characteristics.

If you seek a fresh and rewarding challenge, look no further than Open Country! Seeking to help disabled people to access and enjoy the countryside, we embrace a wide range of fundraising methods, so this role could be adapted to suit either full-time or part-time work. We are also able to cater for your particular skill set, though core duties would likely include: 

• Researching and writing grant applications to charitable trusts, grant-making bodies and other funders.
• Developing and delivering new and imaginative community fundraising activities.
• Encouraging appropriate corporate sponsorship and fundraising.
• Developing and delivering Open Country fundraising events and third-party events.

This is a hands-on, dynamic role requiring creativity, insight and panache, coupled with great communication and relationship-building skills.

You will work collaboratively with our Finance and Fundraising Manager at our Head Office in Harrogate, though an element of home working can be considered.

Appointment to this post is subject to a satisfactory Disclosure and Barring Service check. 

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Networks Development Coordinator to support the development of our networks to create inclusive, dynamic and engaging communities at UCL. We currently have nine networks at UCL and the purpose of this role is to empower, train and support our students to host events, run campaigns and raise awareness. You will help broker new partnerships with charities and other student groups, facilitating our students to build communities and get the most out of their time at UCL. You will also take a leading role in coordinating history months and awareness days, working with our student communities. 

This role will also work closely with UCL's Equality, Diversity & Inclusion Team to oversee support and development of elected student EDI Reps who drive equality initiatives across the institution.

Do you have experience in supporting students from liberation communities? Do you have experience of empowering and training students or volunteers? If the answer is yes, then we want to hear from you. 

Our ideal candidate will have experience of supporting others to make meaningful change, experience of lobbying and campaigning as well experience of event management and facilitation. 

Job title: Senior Practitioner Talking Therapies for Anxiety and Depression

Service: Talking Therapies for Anxiety and Depression (formerly IAPT)

Responsible to: Clinical Services Manager

Salary: Starting salary SO1-Sp29a £34,934

Hours: 22.5 hours

Contract type: Fixed Term until March 31st, 2027

Location: Hybrid

About the Psychological Therapies & Wellbeing Services Department

Mind CHWF’s Psychological Therapies &Wellbeing department has been BACP accredited since 2016 and we specialise in:

·trauma-informed and compassion-focused practice 

·lived experience leadership and representation 

·‘third wave’ cognitive behavioural/evidence-based therapies (group and one to one models based on Acceptance and Commitment Therapy, mindfulness-based therapies, Compassion-focused therapy, and Dialectical Behaviour Therapy)

·a Practitioner Training Programme for our evidence-based model, ‘Radical Self-Care (RadSec)’, currently undergoing accreditation with BAMBA (British Association for Mindfulness Based Approaches)

·clinical research with our academic and NHS partners (City, University of London and NELFT)

·psychological therapies for:

ocommon mental health problems such as anxiety and depression via our Talking Therapies Service for Anxiety and Depression (formerly IAPT - Improving Access to Psychological Therapies). Our Step 2 provision uses ‘third wave’ group modalities, particularly Acceptance and Commitment Therapy (ACT). Our Step 3 focuses on Person-Centred Experiential Counselling for Depression (PCE-CfD).

oAfrican Caribbean heritage communities (in partnership with our IRIE Mind project), 

oLGBTQ+ communities (in partnership with our Rainbow Mind project)

ocomplex developmental trauma and enduring mental health conditions (City and Hackney Wellbeing Network)

opeople who have lost someone to suicide (Grief in Pieces project)

oalcohol and substance misuse (City and Hackney Recovery Service)

All staff, trainees and volunteers have opportunities to participate in a wide range of in-house and external trainings through our networks.  Practitioners in specialist services are offered relevant evidence-based training (IAPT Step 2 practitioners receive training in group protocol using Acceptance and Commitment Therapy, and our Recovery Service workers receive intensive training and supervision in our group models: Radical Self Care, Acceptance and Commitment Therapy and Managing Anger & Difficult Emotions). 

At Mind CHWF, we offer significant personal and professional development opportunities, encourage innovation and initiative from our committed and talented practitioners, and offer skill-building and experience of working across multiple projects and modalities in an award-winning mental health organisation.

Purpose of the post: 

The Senior IAPT Practitioner will play a key role in delivering and developing Mind in the City, Hackney and Waltham Forest’s specialist Talking Therapies provision for African Caribbean Heritage (ACH), LGBTQIA+ and Global Majority communities.

The post holder will primarily deliver High Intensity (Step 3) psychological therapy, providing evidence-based one-to-one interventions for people experiencing anxiety and depression within a culturally responsive framework. The role will focus on delivering structured therapies such as Person-Centred Experiential Counselling for Depression (PCE-CfD) or other NICE-recommended modalities, alongside clinical assessment, formulation, and risk management.

In addition to clinical delivery, the role will include a small leadership component involving line management and professional support for Step 2 practitioners working within the specialist pathway. The post holder will help ensure quality, consistency and good practice across the Step 2 provision and may provide temporary clinical cover or guidance where service gaps arise.

The role contributes to improving equitable access and outcomes for African Caribbean Heritage, LGBTQIA+ and Global Majority communities, supporting the service to address inequalities in mental health provision.

Mind CHWF has a long-standing commitment to community-led and culturally responsive mental health services. We particularly welcome and encourage applications from Black women, who are currently underrepresented in senior roles in psychological therapy.

Hours: A minimum of three days per week up to full time 

Contract: Permanent 

Location: Home-based with occasional travel to our office in Vauxhall, London (approximately four times per year), occasional travel to visit projects and approximately two overnight stays per year 

Reports to: Head of Marketing, Communications and Fundraising. 

About Housing Justice 

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. We welcome applications from all sections of the community and recognise the value of lived experience of homelessness. 

About your role 

This is an exciting opportunity for a skilled Fundraising Co-ordinator to join the Marketing, Communications and Fundraising team at Housing Justice.As Fundraising Co-ordinator, you will identify both statutory and grant funding opportunities to fund our projects, and craft compelling bids and proposals that clearly articulate our vision, services, and value to commissioners and funders. You will also be responsible for applying for relevant accreditations to support your applications and will have experience of building corporate partnerships. 

Please note that we do not accept CVs or applications that are not submitted using our standard application form..

This is a full‑time role supporting our specialist animal fostering service, which enables victim‑survivors of domestic abuse to leave abusive relationships by ensuring their much‑loved animals are safe and well cared for.

The focus of this role is to work as part of a dedicated team to maintain the highest standards of animal welfare across a wide range of species. Equally central is providing exceptional support to victim-survivors of domestic abuse, alongside volunteers and colleagues across human and animal health and welfare services.

Your work will directly help individuals and families in crisis, ensuring both they and their animals receive the safety, care, and compassion they deserve.

Applicants must have:

• An animal welfare qualification (minimum Level 3)
• Significant knowledge and proven competence in assessing and handling dogs, cats, and other species in a rescue or similar environment
• A commitment to high standards of animal welfare
• The ability to support victim‑survivors in a professional, empathetic, and trauma‑informed way
• Strong teamwork, communication, and record‑keeping skills

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Job title: Lived Experience Facilitator - Service User Network (SUN)
Post no: 660
Working base: Mind BLMK - Luton Wellbeing Centre
Area covered: Bedfordshire and Luton (SUN offers a combination of online and face to face groups)
Hours: 21 hours per week. Monday – Friday
Working pattern: Tuesdays 9.30am – 5.00pm (7 hours) Remaining 14 hours to be negotiated depending on service need (within the hours Monday – Friday, 9.30am – 5.00pm)
Contract: Permanent
Salary: £25,147.00 per annum FTE (£14,272.62 per annum actual for 21 hours per week)

About the Service User Network (SUN)

The SUN is an open access model of community-based facilitated group peer support for people experiencing complex emotional needs associated with complex trauma and/or a diagnosis of ‘personality disorder’. The SUN aims to help people develop effective ways of coping, reduce emergencies and improve access to appropriate services.

Those accessing the SUN may or may not have a formal diagnosis of personality disorder. Group members will have experienced longstanding emotional difficulties, isolation and may demonstrate patterns of behaviour that may not be helpful in the longer term.

About the Role

Fundamental to creating empowerment and engagement in the SUN Project is the therapeutic community principle, that the effectiveness of the service depends upon engaging group members in the task of running, delivery, development and evaluation of the service. The utilisation of SUN members’ own resources and expertise is integral to the SUN model of peer support.

SUN Facilitators will have their own lived experience of complex emotional needs associated with a diagnosis of ‘personality disorder’ and will be able to demonstrate their recovery journey. They will work closely with mental health practitioners from ELFT (East London NHS Foundation Trust) to deliver regular Service User Network (SUN) groups in different community-based locations in Bedford, Central Bedfordshire or Luton. Full training in the SUN model, and weekly supervision by a Psychotherapist / Psychologist, will be provided for all team members.

Facilitators will work to develop and support the therapeutic community principle of the SUN model and the effectiveness of the service through engaging group members in the task of running, delivery, development, and evaluation of the service. The utilisation of SUN members’ own resources and expertise is integral to the model of peer support upon which the SUN groups are based.

SUN facilitators will have regular supervision and support in this role along with appropriate training.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: Monday 13th April 2026 at 5:00 pm
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

The Critical Time Intervention (CTI) Worker will provide person centred assistance during the transition from custody to community integration. By following the Critical Time Intervention model the CTI Worker will collaborate with a range of services to enable the individual to access them and use a range of appropriate interventions to assist the individual to become more independent and connected.

We are bold with a culture of continuous improvement and there will be opportunities to contribute to ensure we are providing the best possible service. This also combines with an equitable approach to ensure that any systemic barriers are challenged and that the voices, experiences and stories of people navigating this transition are heard. The impact of this work will continue to build on the evidence that the CTI service ends homelessness.

About you

• Being person centred to build relationships, use assessments and develop goals and actions that are based on what is important for the individual.
• Working within the principles of the Critical Time Intervention model and understanding the challenges faced in the transition from custody to community integration.
• Building and maintaining good working relationships within HM Prison & Probation Service and other organisations to assist with receiving referrals, signposting, making external referrals and advocacy.
• Promote engagement with co-production opportunities within the service as well as actively seeking feedback on service delivery and improvement from the people accessing the service.
• Using reflective practice, caseload management meetings and personal development opportunities to deliver a quality service and work within the values of Crisis.
• Being able to identify and manage safeguarding concerns utilising a range of communication methods.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%.
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly.
• And more! (Full list of benefits available on website).

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 22 April 2026 at 23:59

Interview process: Competency-based interview followed by a service user panel interview

Interview date and location: Wednesday 6 May 2026 in-person at Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA14DQ

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Effro is an innovative dementia project which is part of Platfform for Change. It seeks to promote and support the benefits of physical activity and mental stimulation in slowing the progression of a range of conditions that are under the dementia umbrella. Building on a range of UK and international approaches we work in a person centred, individual way to help people living with dementia to regain a sense of their own identity whilst offering vital short-term respite to those who care for them. Effro offers a range of training and advice to professionals and the public to help them better understand dementia and support those living with it. We seek to train a range of people, with a range of backgrounds including medical professionals, Council staff, social care professionals, paid and unpaid carers. You will be working alongside an experienced training officer who has been part of the Effro project for 5 years who will support you in your role.

Your role will involve taking the Effro approach into the wider community and demystifying the world of dementia whilst tailoring training to meet the specific needs of your audience

YOUTH OUTREACH WORKER: Violence Against Women and Girls (Female Applicants Only*)

Location - North Middlesex Hospital Accident & Emergency Department

Full-time - Fixed Term Contract to March 2027

Salary - £31,312 (including London Weighting) per annum

Youth violence is a problem that significantly affects young people, their families and entire communities. At Oasis, we believe that violence can be prevented by taking a holistic public health approach. Oasis Community Hub Hadley encompasses a range of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community. Through this holistic approach we have been instrumental in shaping the way young people are supported after experiencing trauma, violence or aggression.

Oasis Youth Support at North Middlesex Hospital is seeking a dedicated Outreach Worker: Violence Against Women and Girls Specialist to accompany young women who attend North Middlesex Hospital A&E department due to a violent or aggressive incident, on their journey to make positive choices with the aim of breaking the cycle of violence through 1:1 mentoring.

You will be part of a large team based at the hospital and supported by the Youth Support Project Coordinator, as well as the wider Community Hub Team based in Ponders End, Enfield.

 The key responsibilities within the role are:

· Support young people and develop a bespoke mentoring programme that meets their needs

· Develop and evaluate a model of care that enables young people to benefit from community based interventions

· Planning and delivering sessions focusing around specific areas of violence against women and girls for young people and professionals

· Assisting the team by facilitating high quality information gathering/sharing to track the support given and the success of the project

You could be successful in this role if you: 

· Are passionate about making a difference to young people’s lives

· Have the ability to build positive relationships with young people as well as professionals

· have a relevant professional qualification (e.g. JNC, QTS, QSW), or relevant experience

· Have experience of working in a youth/community setting affected by youth crime

· Experience of mentoring / supporting young people

· Are self-motivated, with the ability to take initiative and organise your own time

This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances. 

Please submit your completed application form at your earliest convenience. Please visit the Oasis Charity Jobs website for application pack.

Completed applications forms should be returned by 9am Monday 28th April 2025

9am Thursday 9th April, with interviews W/C 20th April 2026.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.  *Please note that due to the nature of this role, this post is only available to female applicants as permitted under the Equality Act 2010.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to be provide proof of the right to work in the UK.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Part Time Nightstop Coordinator (London)

If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join us.

Location: Sherborne House, London

Salary: £16,581.60 per annum pro-rata ILW (FTE - £27,636 per annum)

Closing Date: 06 April, 2026

Employment Type: Permanent

Hours per week: 22.5

About the Role

As a Nightstop Coordinator (Part Time), you’ll be the first point of contact for young people facing homelessness—assessing needs, coordinating safe emergency placements, and guiding them toward longer‑term support. It’s a fast‑paced, people‑focused role where every decision you make helps keep a young person safe and heard.

You’ll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow our Nightstop network across London. If you’re organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day.

Please note that this job is offered on a part time (22.5 hours per week) permanent basis.

Key deliverables:

Supporting Young People

• Be the first point of contact for people experiencing homeless and referral partners, providing advice and signposting.

• Conduct needs and risk assessments with potential Nightstop guests.

• Arrange the logistics of a guest’s stay with a volunteer.

• Work with guests and referral partners to offer support and opportunities for longer term accommodation.

• Provide support to guests and volunteers through a 24 hour on call phone service.

• Ensure the safety and wellbeing of guests and volunteers in the service at all times.

• Comply with data protection and information sharing protocols.

Marketing and Stakeholder Management

• Attend meetings and events and manage relationships with referral partners and other stakeholders.

Administration

• Maintain up to date records on all guests and volunteers.

• Support with the creation of reports.

• Support with financial payment and recording systems.

Volunteer Recruitment, Promotion and Engagement

• Develop promotion plans with the aim of recruiting Nightstop volunteers

• Effectively onboard new Nightstop volunteers in a timely manner

• Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities

• Complete the necessary health and safety checks with new and current volunteers

Other

• Be an active member of the team, collaboratively effectively and work closely with your line manager.

• Undertake further duties as commensurate to the role identified by your line manager.

• Provide support outside of office hours on some evening and weekends.

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below.

• Excellent customer service skills and telephone manner.

• An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs.

• Experience of working with vulnerable people or people experiencing homeless.

• Understanding of current housing and homelessness legislation, including entitlement to welfare provision.

• Experience of writing, implementing and evaluating Risk Assessments.

• An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion.

• Commitment to promoting health and safety of yourself and others.

• An ability to work in an organised manner and arrange placement logistics.

• Experience of collaborative working with a range of internal and external stakeholders.

• Experience of maintaining administrative systems, good literacy, numeracy and IT skills.

• Experience of working under pressure with the ability to respond to conflicting demands.

• Ability to find creative and positive solutions to problems, using own initiative.

• Understanding of professional boundaries and ability to maintain them.

• Ability to effectively reflect on own practices for ongoing learning and development.

• Willingness to be part of a 24 hour on-call rota.

• Willingness to work outside office hours including some evenings and weekends.

• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.

• Respect for the values and ethos of Depaul.

What You’ll Receive

• Tailored training and development

• Flexible working options where suitable

• 26 days annual leave, rising with service

• Family‑friendly leave policies

• Pension scheme with employer contributions up to 7%

• Employee Assistance Programme with 24/7 GP access

• Discounts across retail, travel, food, fitness and more

• Cash health plan for you and your family

• Death‑in‑service benefit

• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.