Information and advice service and volunteer manager jobs
Summary:
The Supporter Partnerships Officer (SPO) plays a vital role in delivering an exceptional experience for new and existing supporters of London City Mission.
Purpose of the job:
As a key member of the Fundraising team, you will be the first point of contact for individuals and organisations who give to the charity; handling enquiries, processing donations given over the telephone, updating supporter records, nurturing long-term relationships and providing insight to other members of the fundraising team.
This role is ideal for someone who thrives in a people-centred environment, enjoys providing outstanding supporter care, and is energised by working in a mission‑driven fundraising setting.
Your work ensures supporters feel valued, informed, and inspired to continue their journey with us. Conversations around personal faith, Biblical convictions around supporting gospel ministry and requests for prayer often form part of the dialogue between the SPO and supporters.
Key responsibilities:
Supporter care and engagement
- Be the first point of contact for supporters' (existing and new) enquiries by phone, email, letter, website and any other fundraising channels. Ensure they experience an excellent standard of response and experience.
- Be responsible for ensuring donations are thanked promptly and for establishing excellent standards of supporter care.
- You will look for opportunities to send stories and communications that show the Mission’s appreciation including leading on the LCM wide thank you events to Individual Giving supporters.
- Keep thank you letters up to date with new stories to show the impact of their donations.
- Respond to the cancellation of donations thanking the supporter for their gifts and ensure that the cancellation was planned.
Data and insights
- Ensure all supporter information and interactions are captured accurately, up to date and stored in the fundraising CRM in line with GDPR and organisational policies to allow LCM to maximise income. This includes creating new records, assist with managing online donation pages and communicate with supporters on communication preferences and gift aid.
- Run regular reports to track supporter engagement, retention, and income trends.
- Use insights to improve supporter stewardship and fundraising journeys.
Proactive fundraising support
- Identify opportunities to deepen supporter relationships, including upgrading gifts, promoting campaigns, or encouraging long term commitments.
- Support the delivery of fundraising appeals, events, and supporter journeys.
- Collaborate with colleagues across the fundraising team to deliver outstanding supporter experiences.
- Maximise income by ensuring gift aid declarations are correct and up to date giving supporters every opportunity to opt in.
Donation processing and administration
- Accurately set up new direct debits and Gift Aid declarations.
- During staff absence support the recording and reconciliation of donations if necessary.
Fundraising and supporter partnerships team
- Represent LCM at external events and conferences each year where the SPO will be expected to communicate LCM’s vision with a passion for and understanding of the gospel message, as well as share their personal journey of faith in Jesus Christ.
- Provide support and take part in meetings, activities and events in the Fundraising and Supporter Partnerships Team.
- Fully participate in the spiritual life of the Mission including attending the annual week of prayer, the monthly Team Day and daily staff prayers.
This role is based in London City Mission office in Tower Bridge Road and will involve occasional UK travel.
Person specification:
Essential experience
- Strong organisational and planning skills
- Excellent written and oral communication skills
- Ability to work on your own initiative and as part of a team
- Experience in customer service or supporter care
- Experience of using a CRM /donor database
- Good working knowledge of excel spreadsheets
- Attention to detail
- A practising, evangelical Christian, and a committed member of a local church whose leadership is willing to commission you for this position
- Inspired by London City Mission’s vision and values
Desirable experience
- Medium level skills in MS Office applications
- Experience of using Microsoft Dynamics D365 CRM
- Experience of processing direct debits
- Experience of coordinating volunteers
- Experience of working in a fundraising team
- Be willing to host the LCM weekly online prayer meeting and to lead team devotions
Benefits:
Here are some of the benefits we would offer you in this role:
- 25 days annual leave
- Blended approach to work - with some flexibility over days in the Office and working from home
- An attractive pension scheme with LCM contributing 11.5% of salary
- Clear Christian values underpinning all we do
- Regular LCM and team prayer events; monthly whole of LCM team days with worship, teaching, prayer, and updates; and an annual week of prayer in January
This job description is not intended to be exclusive or exhaustive. It is an outline indication of activity and will be amended in the light of LCM’s changing needs.
Occupational requirement:
London City Mission (LCM) is an organisation committed to preaching the Christian gospel to the people of London.
The Supporter Partnerships Officer plays a key part in managing Partnerships with individual supporters for the London City Mission. It is essential that he/she must personally own, communicate and implement the aims and objectives of the Mission as he/she will be the first point of contact with supporters, including written, telephone and face to face. LCM deeply values its relationships with supporters, some of whom have been giving to and praying for the work for decades.
Many of our supporters know our staff by name because of personal conversations they have had around their personal faith and how we have responded to requests for prayer. We seek to build relationships with individuals over time and connections are often made as we share stories of personal Christian faith and how this motivates us to be a part of gospel work.
On this basis, we consider there is a prima facie case that the person appointed in this role be an evangelical Christian.
Employees are required to agree to the Mission’s Statement of Faith and Conduct.
This job description does not form part of a contract of employment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an interim Supervising Solicitor in Public Law, you will supervise and carry out CPAG’s public law legal aid cases, to benefit families and children in poverty. You will play an active role in managing CPAG’s legal practice and conduct high-profile public law litigation.
We are looking for someone who is passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
We welcome applications on a secondment basis.
For more information about this post and to apply download the Supervising Solicitor - Public Law (Interim)
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £20,420 pro-rata (£27,227 FTE)
Hours of Work: 30 hours per week (working 1 weekend out of 4)
Location: Leicester city centre - Dispersed properties
Benefits: 33 days of annual leave, including bank holidays (pro-rata), Birthday leave, Service leave (pro-rata), Pension and Health Cash Plan, Company Sick Pay, Free on-site Gym access, Menopause Welfare leave, complimentary Y Theatre tickets and Blue Light discount card eligibility.
Why this role exists
At YMCA Leicestershire, we believe that having a safe place to live can change a life, but only when its paired with kindness, trust and the right support.
Many of the young people we work with have experienced homelessness, instability, trauma or displacement. Some are finding independence for the first time, others are re-building their confidence and sense of security.
The Housing Officer role exists to ensure young people are never doing that alone.
As a Housing Officer at YMCA Leicestershire, you’ll play a vital part in creating homes that feel safe, respectful and empowering, while helping young people move forward at their own pace.
About the Housing Officer role
As a Housing Officer, you’ll support young people living in our Move-On and Unaccompanied Asylum-Seeking Children (UASC) accommodation. The Housing Officer role combines practical housing management with relationship-based support.
This isn’t about fixing people. It’s about noticing strengths, building confidence and offering steady, practical support when it matters most.
Key duties of the Housing Officer role
You’ll focus on the core responsibilities below (full details are available in the job description)
- Supporting young people to settle into their homes
- Providing structured housing-related support (including more intensive support within the UASC provision)
- Managing housing responsibilities such as rent, behaviour, property standards and safeguarding
- Supporting access to education, training, employment and wider services
- Building trusting relationships while maintaining clear professional boundaries
- closely with colleagues and partner agencies to achieve positive outcomes
You will be part of a supportive Housing Officer team where reflection, supervision and wellbeing are built into how we work, not as an afterthought.
An enhanced DBS check is required as part of our safer recruitment process.
About you
You don’t need to have all the answers, but you do need to care.
You’ll be a Housing Officer who:
- Treats people with dignity and respect
- Understands that behaviour often comes from experience
- Can be warm and human while holding clear professional boundaries
- Stays calm when things feel difficult
You may already be working as Housing Officer, Support Worker, Youth Worker or in a people-focused role, or you may be ready to take the next step into a Housing Officer position.
You’ll bring:
- Experience supporting young people or adults in a people focussed role
- A Level 3 qualification in Housing, Youth & Community, Social Work, Coaching or a related field (or a willingness to work towards this)
- Confidence working alongside other professionals and agencies
- Emotional resilience, flexibility and good judgement
- A full driving licence, access to a vehicle and business insurance
Why work for YMCA Leicestershire as a Housing Officer?
Because people matter here, including the people who work here.
We are a values-led charity supporting young people aged 16-25 through housing, care, wellbeing, sport and culture (including the Y Theatre, Leicester’s oldest theatre).
People chose to work here because:
- You are trusted to do meaningful work,
- Kindness and professionalism go hand in hand,
- Your development and wellbeing are genuinely supported,
- You can see the difference you make every single day.
Our vision is simple: every young person deserves a safe place to call home and the support to create lasting change.
Safeguarding
YMCA Leicestershire is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to act in line with our safeguarding policies and procedures.
Equality, Diversity & Inclusion
We want our workforce to reflect the communities we serve. We welcome applicants from people of all backgrounds and identities, and we’re especially keen to hear from those under-represented in the charity and housing sectors. If you need adjustments at any stage of the recruitment process, just tell us, we will do our best to support you.
GDPR
Applicants’ personal data will be handled in accordance with YMCA Leicestershire’s Data Protection and Privacy Policy.
Role Identifiers
#HousingOfficer #HousingSupport #YouthHousing #SupportedHousing #CharityJobs #ValuesLedWork #HousingCareers #YMCAjobs
The client requests no contact from agencies or media sales.
Learning Disability Community Leader, L'Arche Manchester
ABOUT THE ROLE
Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call)
Salary: £47,946 per annum
Reports to: L’Arche UK Regional Leader
Place of work: L’Arche Manchester Community, Manchester M20 4AW. Some travel and overnight stays will be required within the UK
Contract type: Temporary 12-month appointment to cover maternity leave
Closing date: Monday, 2nd March at 12 pm.
Main purpose of the role
The Community Leader is responsible for ensuring that the Community is living the mission of L’Arche, by providing excellent and sustainable care and support services, support for spirituality, and engaging with our neighbours and the wider community around us.
The Community Leader will:
- Lead the Community by responding to the needs, choices and context of our members while being faithful to the L'Arche UK Vision and Values, the L'Arche International Identity and Mission Statement, and to a co-created Community Mandate and plan;
- Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services in partnership with the Registered Manager, the local and national teams, individual circles of support, and external partners.
- Ensure the Community’s financial sustainability through robust financial planning and management. This includes setting budgets and controlling spending, maximising housing occupancy, supporting the negotiation of care contracts, growing our day services and spotting fundraising opportunities.
- Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members. This will include working with an active Community Support Group, Community Gatherings, listening groups, and other forums.
- Lead and manage a committed and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our teams.
- Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their connections.
- Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities. Plan and lead a regular calendar of events that build community belonging and help keep people connected.
- Contribute to the national work programmes of L’Arche UK, as part of the National Council, collaborating with Community Leaders of other L’Arche Communities, to share skills, best practice and resources.
- Be a visible representative of L’Arche locally in the wider community, with stakeholders like local authorities, professional organisations, schools, faith communities, and L’Arche world wide.
Key essential criteria
- Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely-related field).
- Experience leading and managing an organisation or large teams to deliver results, maintain compliance and quality, and to respond to risks and opportunities.
- Experience leading and developing diverse teams to flourish, individually and together.
- Good financial planning skills and experience successfully managing a substantial budget.
- Evidence of the ability to think strategically, and work collaboratively to develop and implement community plans.
- Experience of living or working alongside people with learning disabilities and/or autistic individuals
This role is subject to an enhanced DBS criminal record check.
You may have held these job titles in the past: Registered Manager, Service Manager, Head of Care, Senior Operations Lead, Community Director, Head of Community Services, Country or Regional Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead;
You can find more details about L'Arche and the Manchester community on our website.
Why join L'Arche?
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:
- Joining shared meals since cooking and having a meal together is what we are all about
- Enhanced Maternity, Adoption/Surrogacy, Paternity Pay (depending on length of service, details available on request)
- Enhanced sick pay
- Interest free loans and salary advances available
- Free DBS / PVG checks
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Specialist bereavement counselling for employees and their family members
- Life Assurance
- Access to the Bike to Work scheme
Discover what makes L’Arche a rewarding place to work—explore more of our employee benefits on our website.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and answer the questions from our online application form.
The closing date is: Monday, 2nd of March at 12 pm.
First interviews (online via Microsoft Teams) are expected to take place during the week beginning the 9th March 2026.
Second round interviews will take on the place week beginning 16th March 2026 and will take place within the Community.
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.
The Cathedral has a particular responsibility to safeguarding children, young people, and vulnerable adults in the Cathedral community. It shares this responsibility with the Diocese of St Albans. This work is wide‑ranging, and the Cathedral Safeguarding Officer (CSO) plays a central role in maintaining good safeguarding practice.
This part‑time role (15 hours per week) becomes vacant as the current postholder retires after four years, with time planned for handover with the person appointed to the role now. The CSO works with senior staff and the governing body to help lead policy development, training, reporting, and compliance with Church of England guidance. They report to the Canon for Mission and Pastoral Care and receive regular professional supervision from the National Safeguarding Team, with occasional networking with other CSOs.
Safeguarding is recognised as a shared leadership responsibility. The CSO meets weekly with senior clergy to review cases and will also work with the newly appointed non‑executive Safeguarding Lead on Chapter, the Cathedral’s governing body.
A core part of the role is promoting safeguarding awareness across the Cathedral community and understanding all activities involving children, young people, and vulnerable adults. The CSO provides professional advice on concerns raised, ensuring responses follow law and national policy, and works closely with diocesan and national safeguarding teams on complex cases. They also ensure appropriate support for survivors and proper management of those who pose risk.
About You
The Cathedral is seeking candidates with strong knowledge and professional experience in relation to safeguarding issues and proven experience working collaboratively in teams.
The post will require some flexibility in working patterns and will therefore require occasional weekend working and the ability to respond to urgent cases.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.
How to apply
If you have questions about the post, please contact the Head of HR, Michelle Ovenden. For further details including an application form and job pack please visit the Cathedral website vacancies page.
Applicants should submit a covering letter and application form (which can be downloaded from the cathedral website) to the Head of HR, Michelle Ovenden
Closing date: 20 February 2026
Interviews (in person): 11 March 2026
The client requests no contact from agencies or media sales.
The Head of HR is a new role for the organisation. Over the last few years, the organisation and our staff team have grown significantly. To enable us to achieve our mission to give all young people a home, it is crucial that we make a significant shift in our HR and people plans so that staff and managers have all the support they need to succeed in these challenging times. To do so, we need to make a strategic shift with our HR capacity, improve our people systems, and make NHYC a great place to work for our 70+ strong staff team. You will work closely with the Chief Operating Officer to develop and implement NHYC’s People strategy for 2025-2030, taking on a varied role around key areas of organisational development and HR operations. You will need to build strong and trusting relationships with staff from across the organisation and act as a key advisor to the Executive Team.
We are happy to consider candidates taking their first step into leadership and we will consider exceptional part time candidates to ensure we find the right person or people for the role. We particularly welcome candidates from Black, Asian and minority ethnic communities as these are overrepresented communities in our services and yet underrepresented within our leadership.
- Permanent, full-time role in our Leadership Team (part-time considered)
- Salary: £46,800 (salary scale £46,800-£52,000)
- Deadline to apply: 9am, Wednesday 11 February 2026
About Woman’s Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.
Background
The lack of recognition of domestic abuse as a mental health issue within the NHS leads to delayed and inadequate support for survivors. This gap in understanding and response often result in survivors only being able to access and receive appropriate care when their mental health deteriorates to the point of requiring secondary mental health services (Women’s Aid 2021). Meta analysis suggests that CBT, one of the NHS’s most prescribed approaches for mental ill-health, is not the best approach for domestic abuse survivors as it does not recognise and take into account the external factors and dynamics of abuse, specifically power and control, the role of the perpetrator and the resulting trauma for the survivor.
In March 2025, WT published its first major report, ‘Living Without Hope’ which consolidates existing and increasing academic, government and sector research demonstrating the significant impact of domestic abuse on women’s mental health. Outlining the current agency responses at national, regional and local levels and the gaps in provision; the report also makes recommendations for change and improvement across the VAWG and health sectors.
Building on the research highlighted in our ‘Living Without Hope’ report, WT has secured funding to work with key stakeholders in the Royal Borough of Kensington and Chelsea to examine the links between domestic abuse and mental health, the specific experiences of Arab and Moroccan women and their access to safe, appropriate services that meet their needs.
About the Role
We are seeking an experienced arts-based therapeutic facilitator to deliver creative workshops for mothers who have experienced domestic abuse and their children aged 5-12.
The workshops use creative and expressive activities to support emotional regulation, strengthen mother-child relationships, and aid recovery from trauma. Sessions are delivered in a group setting and designed to be flexible, inclusive, and responsive to participants’ needs.
This is a sessional role, ideal for practitioners seeking flexible work alongside other clinical, therapeutic, or creative practice.
Contract & hours: Variable hours, up to 37 workshops per year. Sessional/fixed-term contract (subject to funding).
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
This is a centre-based role with some travel to other animal centres, branches and adopter’s homes. There will be a requirement to work with diverse teams and in potentially dangerous (due to the animals they may encounter) and emotionally demanding situations.
Role Purpose
Responsible for assessing and monitoring the behaviour and welfare of dogs, cats and small animals (depending on need and competence) in Danaher’s care. This will include devising behavioural plans, and carrying out or overseeing environmental and behavioural and training interventions in agreed circumstances, to maintain high standards of welfare, support successful rehoming and reduce return rates. The post holder will also be required to support and train other staff and volunteers in the care, management and behaviour modification of the animals in their care.
Behaviour, welfare and training plans for dogs and cats (other species depending on RSPCA need and professional competence). Decisions to escalate animals for RCAB attention (according to agreed criteria). Sign off of staff/volunteer competency to handle dogs with more complex behavioural needs (according to agreed criteria). Record-keeping.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Young Roots
At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.
Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
About the role
Young Roots is looking for a proactive, values-driven Head of Youth Work to shape our life-changing youth work services for young refugees and asylum seekers. This is a rare opportunity to take strategic ownership of a high-impact service, influence organisational direction as part of our Leadership Group, and work alongside inspiring young people and passionate colleagues.
You need significant experience leading a face-to-face service for people facing complex challenges (for example in youth services, homelessness, mental health or refugee support). You’ll bring strong safeguarding expertise, excellent people leadership and programme management skills, and a track record of developing high-quality, inclusive services.
In this role you will:
- Set a clear and ambitious vision for youth work at Young Roots
- Lead and support Youth Work Managers and multidisciplinary teams
- Champion youth participation and co-production
- Ensure services are safe, compliant, and impactful
- Build partnerships and help shape new projects and funding
If you’re excited by the idea of combining strategy with hands-on leadership, and want to use your skills to support young people to thrive, belong, and build their futures, we’d love to hear from you.
Why join Young Roots
- A senior role with real influence in a respected, impactful organisation
- A collaborative leadership team, highly skilled colleagues and values-led culture
- Flexible, hybrid working
To Apply:
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
- What is your motivation for working with Young Roots? (100 words)
- What is your motivation for applying for this role specifically? (200 words)
- What skills and experience would you bring that will enable you to be successful in this role? Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. (500 words)
Please submit your application via Charity Jobs.
No agencies, please.
Closing date: 18th February
Interview dates: 25th February (panel interview in Croydon) and for those successful at the first stage 27th February (young person’s panel).
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.
Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
Job Title: Head of People & Governance
Responsible To: Chief Executive
Location:Remote, but with flexibility to travel for in person meetings
Salary: £38,336 - £44,427 pro rata, per annum (dependent on experience) plus 8% pension contribution
Duration: Permanent established role
Hours: 0.8 FTE (29 hours 36 minutes per week), flexible
Job Purpose:
The Head of People & Governance will provide leadership to the CEO Office team and serve as a key advisor to the CEO and Senior Leadership Team (SLT). This role will be responsible for the three specialist areas which form the CEO Office: People Services, Governance and Executive Support.
This role is responsible for delivering the People Services function for the organisation, including the development and implementation of People Services strategies, plans, policies and processes. You will lead the People Services team in delivering high quality support and advisory services.
This post requires the individual to understand, anticipate and react to the organisation’s changing needs, to think critically, make decisions, and offer solutions to problems with expert professionalism, sensitivity, and confidentiality. To implement Butterfly Conservation’s (BC) objectives through leadership of the CEO Office team, setting and managing budgets, targets and workplans while inspiring and enabling staff to achieve their best.
Specific Tasks:
- Delivering the People Services function
- Responsible for delivering a high-performing People Services function ensuring all interactions adhere to BC’s inclusion and organisational values. To lead, manage and be accountable for the function, including:
- Aligning workload with BC’s Strategy and annual business plans.
- Advising, coaching, and enabling the People Services team to deliver effectively and create an engaging, supportive, and empowering environment.
- Ensure monthly workforce reporting systems are in place and actions followed up where required.
- Lead on Employee Health and Wellbeing initiatives, promoting a culture of engagement and self-responsibility.
- Implement, monitor and evaluate performance management systems and processes.
- In conjunction with the CEO and SLT, procuring external specialist support and/or legal advice as needed to minimise risk to the organisation.
- Act as the escalation point for complex employee casework, including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy, ensuring that the SLT members’ roles remain objective and that safe formal processes can occur if required.
- Account management for providers of BC’s People Services Workforce Systems, ensuring Service Level Agreements are met and partnership opportunities are maximised including Occupational Health, EAP services, Hireful and BreatheHR.
- Oversee and manage ‘Charity Learn’ BC’s online learning management system, to include setting up annual statutory training for all staff and creating bookable in-house training sessions as required.
- In conjunction with the CEO and SLT, develop and implement a People Strategy to include areas of succession planning, talent management, change management, and staff engagement.
- Governance, Risk and Management Information & Reporting
Accountable for the smooth running of BC’s core governance activities and trustee meetings, including:
- Overseeing the risk and audit process for the CEO Office, bridging as needed between the Finance Directorate and the CEO Office Directorate.
- Ensuring all core legal requirements are met and that the trustees comply with their duties in accordance with the Articles of Association.
- Ensuring relevant statutory returns are submitted to Charity Commission and Companies House.
- Executive Support
Ensure the support function to the CEO and SLT is delivered efficiently and effectively, including direct line management of the Executive Assistant to the CEO and SLT PA’s.
- Management and Development of Team members
Responsible for managing a team of five direct reports and undertaking all People Manager duties, including:
- Setting objectives, workload planning, holding 121 meetings and regular reviews.
- Conducting Performance Development Reviews and giving timely direction and feedback.
- Building engagement within the team and creating an environment of trust and wellbeing.
- Coaching and developing team members to ensure professional and personal growth and career development and supporting any training needs.
- Role modelling people management in line with BC’s values and competency framework, setting a good example from the CEO Office.
- Strategy, Planning and Budgeting
Working with the CEO and SLT on the annual and long-term business cycles, including:
- Supporting with the creation of BC’s Strategy as required.
- Creating annual Directorate work plans to deliver actions and outcomes in line with BC’s strategic priorities ensuring teams within your responsibility have clarity and direction.
- Working with Finance to ensure that the function has adequate budget to match the work plans and supporting with budget refresh and reforecasting.
- Supporting the Directorate with workforce planning and resource management as required.
- Responsible for the CEO Office budget.
- Relationship building, partnering and culture development,
Operating as a strong ambassador for BC and the CEO by:
- Cultivating and nurturing excellent working relationships both internally with all colleagues and trustees, and externally with branches, volunteers, partners, suppliers, funders, and sector networks.
General:
- Promoting and exemplifying BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Aligning with the mission and strategic goals of BC; commitment to species conservation, the environment and nature recovery.
- Undertaking any other reasonable duties as required and commensurate with the grade of post.
- Undertaking all duties and responsibilities in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.
- Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.
- Actively participating in on-going professional development activities, committing to personal and professional growth and development.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date:Sunday, 15 February 2026 at 23:59.
REF-226 149
Contract: Permanent
Hours: 28
Location: London/Hybrid
Starting salary: £28,582 - £34,023 pro rata per annum inclusive of London Weighting (£35,725 - £42,529)
Closing date: 11 February 2026
Expected date of interviews: Week Commencing 16 February 2026
Job ref: VA 774
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Data Selections Analyst
Would you like to join our award-winning organisation?
About the role
This Data Selections Analyst role sits within the Supporter Fundraising and Engagement team in the Fundraising and Communications Directorate. The post holder will manage day to day processes with the directorate’s databases, maintaining them, supporting users, building campaign data, ensuring compliance and developing it according to the organisational need. The role will play a key part in helping us to achieve our strategy and enables the team to effectively deliver their fundraising and engagement objectives, whilst ensuring data compliance.
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £28,582 - £34,023 pro rata per annum inclusive of London Weighting (£35,725 - £42,529)
To view the Job Description and Person Specification, please kindly see the attachment.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard/enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.
If enhanced DBS/PVG include
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
LRMN's Finance Assistant works closely with Finance Manager (FM) to maintain LRMN’s financial records, ensuring that all transactions are accurately and timely recorded to support the FM producing the reporting data for the management accounts and the monthly bank reconciliation.
As Finance Assistant you will:
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Post purchase invoices daily in QuickBooks, aligned with Salesforce records, ensuring PDFs are uploaded and costs correctly allocated
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Process petty cash claims in QuickBooks with supporting receipts, accurate budget allocation, and petty cash reconciliation in liaison with the FM
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Record and post all bank and card expenses monthly in QuickBooks, with receipt/invoice uploads
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Review trade creditors reports with the FM to ensure invoices are captured for weekly payment runs
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Raise sales invoices in QuickBooks as required
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Review trade debtors reports with the FM and monitor timely invoice payments
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Assist and liaise with the FM and CEO as required
The client requests no contact from agencies or media sales.
Our Charity
Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.
We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.
We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes.
Our values-driven approach means we recruit for values and train for skills.
The Role
Are you passionate about supporting people to live independently and thrive?
We’re looking for a dedicated Mental Health Support Worker to provide one-to-one support to people experiencing mental ill health. Your role will focus on helping people build the skills and confidence they need to maintain their accommodation and improve their quality of life.
You’ll work closely with local councils, mental health services, and other agencies to advocate for those you support. Using a person centred, strength-based approach, you’ll carry out needs assessments, coproduce support and safety plans, and guide individuals toward their personal goals. Your work will be grounded in empathy, professionalism, and a commitment to safeguarding.
We’re looking for someone who can build respectful, honest relationships while maintaining clear boundaries. You’ll help people understand and manage their wellbeing, monitor progress, and ensure all support is delivered to high standards.
What We Offer
Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.
Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.
Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony.
Discounts – including the Blue Light Card, Bike2Work Scheme, Paycare Perks and Tickets for Good.
Personal development opportunities – including mentoring, training, secondments, job shadowing, and more.
Colleague Volunteering Programme –one day paid leave per year
Enhanced sickness pay – based on your length of service.
Earning Potential – optional overtime and refer a friend bonus scheme.
Additional equipment provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.
Please note P3 reserve the right to close this advert earlier than the stated closing date.
Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES
The client requests no contact from agencies or media sales.
Be a part of a collective and supportive team by joining the London District.
Our Resolutions Officer will take the lead in seeking reconciliation and resolution from complaints received to the London District by following Methodist Church processes. This role will also oversee any employment disagreements with the aim of offering reconciliatory practices. You must have good knowledge and experience of complaint handling (that’s a given), but you’ll also need to possess resilience in dealing with individuals who need support and have the ability to empathise with all involved in these processes, remain calm under pressure and be able to handle difficult and sensitive situations. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team.
Why work with us?
A brilliant central office in Westminster, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and did we mention the great colleagues?
The client requests no contact from agencies or media sales.
Reporting to our Executive Director: Data, Technology and Transformation, you will join an existing senior leadership team to focus on shaping, mobilising and delivering a portfolio of transformation programmes and projects that enable us to achieve RBLs new objectives and to shape the long term change agenda and strategy.
You will lead a high performing team within Change and Transformation including delivery leads, programme managers, project managers and specialist PMO and Change professionals. Key areas of responsibility will include:
- Strategic Leadership: Develop and maintain our change and transformation roadmap and plans, ensuring there is measurable impact, while acting as a trusted advisor to the Executive Board
- Portfolio Management: Engage with our senior leadership community to identify change demands and priorities to ensure a well-integrated and aligned portfolio is developed and maintained
- Delivery and Enablement: Drive the delivery of the change and transformation portfolio, ensuring robust and stretching delivery plans are in place, optimising delivery performance based on insight, best practice and allocation of required resources
- Stakeholder Engagement: Build strong relationships across senior leadership, functional teams, and external partners, leveraging these relationships to enable successful delivery of outcomes
- Resource and Budget Oversight: Lead and ensure delivery of options appraisals and develop clear cases for transformation, designing projects and programmes that are credible with respect to costs, benefits, resourcing, timescales, governance, risk management and organisational capacity
- Change and Transformation Function Management: Lead and develop a high-performing team to include; delivery leads, programme managers, project managers and specialist roles (e.g., PMO, Impact & Evaluation, Change Communications)
Your experience in senior leadership role(s) and your understanding of change models and large scale transformation across people, process, technology and data within an organisation of similar size and complexity will be key to success. You will bring excellent leadership and team management skills, with the ability to inspire and motivate deliver focussed teams of professionals. Previous experience of working in a large charity or social business would be advantageous.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Should you wish to explore a remote working contract (which will not include additional London Supplement to salary) with some travel required, this can be discussed at interview stage.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: First Stage (virtual):17th and 18th February 2026
Second Stage (in person at RBL Haig House office): date/s TBC
Please note that for candidates moving to second stage interview, there will be a Psychometric assessment to be completed virtually between first and second stage.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

