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Position: Community Fundraiser – West / South-West England
Contract: Permanent
Hours: Full-time (35 hours a week)
Location: Home Based (West / South-West England)
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you a natural connector who loves working with people and making a difference in your community?
Do you enjoy building relationships, inspiring others, and creating opportunities for positive change?
If so, we’d love to hear from you! We’re looking for a Community Fundraiser to join our team in West/South-West England.
In this role, you’ll be at the heart of our work in local communities—supporting individuals, groups, and businesses to raise vital funds to enable the MS Society to continue to support people living with MS. You’ll help people turn their passion into action, guiding them through their fundraising journey and celebrating their success.
Whether you come from a background in community engagement, sales, customer service, or events, what matters most is your ability to connect with people, spot opportunities, and bring energy and creativity to everything you do.
What you’ll be doing:
- Building strong relationships with supporters, volunteers, local businesses, and community groups across West/South-West England.
- Supporting individuals, groups, and organisations to plan and deliver successful fundraising activities—offering guidance, encouragement, and celebrating their achievements.
- Identifying new opportunities to grow income and engagement in your region, including partnerships with local trusts and businesses.
- Ensuring excellent stewardship by providing consistent, friendly, and professional support throughout each fundraising journey.
- Working collaboratively with internal teams to contribute to regional fundraising strategies and develop innovative approaches to community fundraising.
- Representing the MS Society at local events and meetings, raising awareness and inspiring people to get involved.
- Required to travel throughout the region which will include the geographical areas of Shrewsbury and Telford, Hereford, Worcester, Cheltenham, Bristol, Swindon, Bath, Exeter, Plymouth and Bournemouth. Regions can be amended to meet business needs.
What we’re looking for:
- A confident communicator who enjoys meeting new people and building lasting relationships.
- Someone proactive, organised, and motivated to achieve targets and outcomes.
- Experience in fundraising is welcome—but not essential. If you’ve worked in sales, community outreach, or any role where you’ve inspired and supported others, we’d love to hear from you.
- A full driving licence is essential, as you’ll be out and about in your region.
This is a fantastic opportunity to join a supportive and ambitious team, with the flexibility to shape your role and make a real impact. If you're ready to take on a new challenge and help us grow our community fundraising, we’d love to hear from you.
Closing date for applications: 9:00 on Monday 17th November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Are you ready to take the lead in shaping innovative, secure and reliable technology infrastructure?
We have a new opportunity for a proactive Infrastructure Lead to join our growing Technology team. We’re transforming our Digital, Data and IT services to better partner with our user communities and harness technology that drives our mission forward. As we build new skills, adopt product-led ways of working and expand our teams, we’re looking for people who want to use their expertise to make a real difference for those living with and affected by MND.
As the Infrastructure Lead, you’ll guide the maintenance, support, and continual improvement of the MND Association’s technology infrastructure. Ensuring systems are stable, secure, and efficient so our teams can focus on achieving our strategic objectives.
Key Responsibilities:
- Collaboration across Technology teams to maintain and enhance infrastructure in line with Association goals
- Provide expert technical support and troubleshooting for infrastructure issues, ensuring minimal disruption
- Monitor and manage servers, networks, firewalls, and cloud platforms to optimise performance and reliability
- Develop and implement security and infrastructure best practices, including proactive patch management and cyber security compliance
- Plan and deliver infrastructure projects such as upgrades and migrations with efficiency and minimal downtime
- Maintain clear and up-to-date documentation of configurations, processes, and changes
- Grow excellent relationships with internal and external stakeholders
- Track costs, ensuring alignment with financial plans and budgets
- Develop and test business continuity and disaster recovery plans to ensure resilience
About You:
- Extensive experience in infrastructure management or a similar role, with expertise in server and network management in hybrid environments
- Strong communication and stakeholder management skills, with the ability to work with cross-functional teams
- Strong understanding of networking concepts such as DNS, DHCP, and TCP/IP
- Confident working with Microsoft technologies including Windows Server, Entra ID, and Azure
- Experienced in managing virtual platforms such as VMware and Hyper-V
- Skilled in documenting systems and processes clearly and accurately
- Proven people management skills, with the ability to lead, support, and develop colleagues effectively
- Strong problem-solving and troubleshooting ability with a focus on delivering practical, secure, and reliable outcomes
- Ability to automate tasks through scripting (e.g. PowerShell), coding or orchestration tools
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: 1 day per week office attendance with flexibility to attend more when required.
The client requests no contact from agencies or media sales.
About Resource Futures
We want to create a future where organisations, people and communities can thrive and rebalance their relationship with material resources.
Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change.
We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.
We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.
The opportunity
Education is central to our vision for the future. Our team focuses on equipping young people and their wider school and home communities with knowledge, understanding, skills, values and attitudes that promote sustainable development and care for the world’s people and resources.
The Resource Futures Education Team has worked over the past 17 years in developing and delivering high quality Education for Sustainable Development programmes, specialising in waste issues.
Your role will be part of the education team in Devon who enable schools and young people to develop more sustainable practices and lifestyles, specifically within the areas of waste reduction, reuse, recycling and composting.
Our ideal candidate will live in or around the East Devon / Exeter / Teignbridge area, where the majority of delivery will take place, with some home working. For the successful candidate, there may be an opportunity to expand the number of hours you deliver on a short-term basis, dependent on funding opportunities.
What you will be doing
· Develop and deliver high quality education programmes in schools on the 3Rs – reduce, reuse and recycle - and composting, to include:
o Leading workshops, assemblies and waste audits.
o Advising school staff (including senior staff, cleaners, caretakers, kitchen staff and other non-teaching staff) on educational and practical waste issues.
o Support or lead school visits to waste management facilities such as recycling centres and energy from waste (EfW) plants.
· Recruit schools to the programme and ensure bookings, administration and preparation are undertaken to a high standard.
· Develop new learning and teaching materials to support the programme, including physical and e-resources.
· Create and maintain effective relationships with Devon County Council, district councils and other relevant organisations.
· Assist schools in the practicalities of setting up and maintaining their recycling and composting systems, in liaison with district councils.
· Work in partnership with Devon County Council to run events, competitions and teacher training courses.
· Develop effective and supportive relationships with primary, secondary and special schools across the Devon area.
· Keep accurate records of work, including data on schools visited and waste audit results.
· Monitor and evaluate the programme, including contribution towards the written annual report.
· Liaise with other Resource Futures colleagues on project tasks, such as publicity and promotion.
· Contribute to the Recycle Devon and Zone websites, School Sustainability Bulletin and social media where required.
· Help schools to access resources to write and implement climate action plans.
· Keep abreast of new developments and ideas in education, particularly education for sustainable development.
· Represent Resource Futures at external meetings.
· Identify opportunities for business development.
· Any other tasks as deemed appropriate to this post.
Enhanced DBS (Disclosure and Barring Service) employers check will be carried out for this role.
The essentials
· Previous experience working in or with primary schools, or experience or training in a relevant subject or area.
· Knowledge of education in schools including the National Curriculum.
· Demonstrable knowledge of sustainable resource and waste management issues and solutions, including composting.
· Demonstrable knowledge of and/or experience in education for sustainable development.
· Experience of monitoring and evaluation processes.
· Experience of developing learning and teaching materials.
· Excellent written and verbal communication skills, as well as presentation skills.
· Great interpersonal skills to motivate others.
· Ability to work effectively on own initiative and as part of a team.
· Ability to perform calmly under pressure.
· Willingness to deliver workshops and activities outdoors as well as indoors.
· Competent IT user, particularly Microsoft Excel, Microsoft Word and PowerPoint.
· Current full driving licence with own transport or ability to travel easily in and around Devon. As this role will mainly take you to East Devon, Teignbridge and Exeter (as well as home working), you will need to be within easy commuting distance of these areas.
· Commitment to education and sharing expertise.
· Imaginative and resourceful as well as enthusiastic and constructive.
· Access to a compost bin/heap for some of the workshop delivery.
Great to haves
· Qualified teacher status (QTS).
· Experience of working in or with secondary and special schools.
· Knowledge of energy and carbon management issues and solutions.
· Experience of partnership working with Local Authorities and Districts or similar local organisations.
· Business development skills.
· Knowledge of other IT packages e.g. Canva, Eventbrite, Mailchimp and SurveyMonkey.
· Knowledge of climate action plans in education settings.
Benefits
· Embedded flexi working culture.
· 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.
· Buying and selling annual leave policy to add further flexibility around how you manage your work/non-work time and give you better control over how much and when you take leave from work.
· Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).
· Enhanced maternity and paternity pay.
· Enhanced sick pay.
· Scottish Widows pension plan – the company will match up to 7% of your contribution.
· Group life assurance cover.
· Healthcare portal offering 24/7 GP access and prescription service, mental health support, wellbeing advice, financial and legal guidance.
· Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
· A cycle to work scheme for all and on-site showers at the Bristol office.
· Home and tech scheme - costs at Currys and Ikea spread across 12 months, and up to 10% savings.
· Paid professional membership such as CIWM or ISEP.
· An opportunity to become a company member, contributing to decision making and the future direction and success of our business.
· Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.
· Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
· Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.
· Two annual team activity days, each followed by evening socials.
· Green and accessible Bristol office, surrounded by nature, and close to the harbourside.
· Accessible central Glasgow office close to local public transport links as well as cafés and shops, with various complementary facilities, events and networking opportunities.
· An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.
Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment.
We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance.
We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs.
We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.
Please apply via our website link by 9am on Monday 1st December 2025. Please let us know if you would like to submit your application in a different format. Interviews for this role will be held at Pinbrook Recycling Centre in Exeter on 11th and 12th December 2025.
Our vision is to create a sustainable world. We support organisations, people and communities to thrive using material resources sustainably.
The role
We are seeking a passionate, creative, and proactive Corporate and Community Fundraiser to help to grow vital income streams and support our mission to improve the lives of unpaid carers across Bath and North East Somerset.
This is an exciting opportunity to play a key role in our small, dedicated team building meaningful relationships with individuals, community groups, and local businesses to raise funds and awareness for our life changing work. You will have the freedom to innovate, try new approaches and create fundraising initiatives that inspire our community
You will develop and deliver community and corporate fundraising initiatives that inspire people to support our charity, ensuring we can continue to be there for the thousands of unpaid carers who rely on us every year.
About you
You will be a confident and engaging communicator who enjoys building impactful relationships with a wide range of people, both in person and online. With a friendly and approachable manner, you can inspire and motivate supporters, whether they are individuals, community groups or corporate partners. You are creative, self-motivated and well organised, able to take initiative and manage multiple projects and deadlines. With a positive and proactive attitude, you thrive on developing and delivering fundraising ideas that make a real impact, and you can adapt your approach to suit different audiences and situations.
You will have a good understanding of the importance of excellent supporter care and take pride in providing a professional and memorable experience to everyone you engage with. You are comfortable representing the charity at events and meetings, sometimes outside of normal office hours, and are committed to upholding our values in everything you do. Above all, you are passionate about the work of The Carers’ Centre and motivated by the opportunity to help improve the lives of unpaid carers in our community.
About us
The Carers’ Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers’ Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.
We provide trusted information, advice, and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role, and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers.
We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references.
Why join us?
· Our small but passionate team thrives on collaboration, open communication, and celebrating impact together. We’re all in this to make the world a little better.
· We want our employees to have more control over their work/life balance, that’s why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which comes with free parking, and to work from the comfort of your home.
· With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families.
· As a small but powerful local charity, we embrace digital innovation. You’ll have access to a large suite of digital tools to support you to make the biggest impact in your role.
· As well as all this, you will receive a 5% pension contribution, generous sickness pay, 25 days annual leave plus bank holidays and discounts through an employee discount scheme. In addition, you will also get an additional day of leave each year, for 5 years.
Key responsibilities
Fundraising & Income Generation
· Develop and deliver engaging fundraising campaigns and activities for community groups, individuals, and businesses to support our shared mission
· Build strong, sustainable relationships with local supporters, volunteers, and corporate partners to grow income and awareness
· Lead on stewarding existing supporters and proactively seeking out new ones through networking and outreach
· Create and manage a calendar of fundraising events and opportunities that engage and inspire participation from all parts of our community
· Promote and support third-party fundraising events, providing advice, materials, and encouragement to maximise their success
Community Engagement
· Be a warm and visible ambassador for The Carers Centre, representing our values at local events, community spaces with empathy and enthusiasm.
· Support the development of volunteer fundraising networks and champions
· Work collaboratively with colleagues to ensure carers’ voices are at the heart of messaging and initiatives
Corporate Partnerships
Research, approach, build and sustain meaningful relationships with local businesses and corporate supporters , fostering shared value of community support, compassion, and social responsibility. to secure donations, sponsorships, employee fundraising, and volunteering opportunities
· Prepare compelling partnership proposals, impact reports, and presentations tailored to potential and existing partners
Communications & Administration
· Work closely with the Marketing & Communications team to promote fundraising campaigns through digital, print, and social media channels
· Maintain accurate supporter records and track income and engagement using our CRM system
· Ensure all fundraising activity is compliant with GDPR, fundraising regulations, and reflects The Carers’ Centre’s values
General
Ensure that you;
· Uphold and embed our values and behavioural competencies in your work
· Deliver against the agreed workplan.
· Adhere to the Carers’ Charter.
· Work within The Carers’ Centre’s policy framework.
· Ensure that you adopt good practice within the Carers Trust network.
· Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines.
· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.
· Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project
· Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.
The client requests no contact from agencies or media sales.
The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.
Job title: Trusts & Foundations Fundraiser
Westminster, London
Hours: Full time, 35 hours (28 hours considered for the right applicant)
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a Trusts & Foundations Fundraiser to maximize the income the Cardinal Hume Centre receives from trusts and foundations. This is an exciting role in our Fundraising team that will contribute to the delivery of the six-figure trust income stream budget (£585k for 2025/26) through rigorous pipeline management, maintain excellent donor relations through timely reporting and assist with trust engagement and fundraising activities. You will also manage the small trust pipeline – proactively seeking out new trust funding opportunities; submitting high quality applications on time; meeting reporting requirements; contributing to monthly management information and quarterly reforecasting.
Please refer to the job description on our website for further information.
In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration. This role requires an enhanced DBS check plus children’s barred list. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Access to Blue Light Card discounts
· Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
· Life assurance cover (after probation passed)
· Season ticket loan
· Training and development opportunities
Closing date for applications: 10am Thursday 27th November 2025
Interviews: 4th December 2025
If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Location: Reading, Hybrid
Hours: 37 per week
Salary: £34,883
Contract Type: Permanent
Campaign Closes: 28th November 2025
First Stage Interviews: W/C 1st December 2025
Second Stage Interviews: TBC
Make-A-Wish UK is looking for a passionate and driven Corporate Partnerships Executive to help us deliver life-changing wishes to children with critical illnesses. This is a fantastic opportunity to join a dynamic and purpose-led organisation, where your work will directly contribute to creating magical experiences for children and their families.
Essential criteria:
- Strong relationship management and communication skills.
- Ability to develop creative and compelling partnership assets.
- Strong organisational skills with the ability to manage multiple projects.
- Experience in financial processes, reporting, and CRM tools (ideally Salesforce).
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Ability to work independently and as part of a team in a hybrid working environment.
- Flexible and willing to travel across the UK to strengthen and support partnership engagement.
- Experience in corporate partnerships, account management, fundraising, or a related role.
- Experience in the charity sector, particularly in corporate fundraising.
- Knowledge of the corporate social responsibility (CSR) landscape and employee engagement strategies.
Core Purpose
The Corporate Partnerships Executive plays a vital role in managing and growing corporate relationships to maximise income and engagement. The role involves stewardship of existing partnerships, delivering corporate assets and communications, and ensuring smooth operational processes. The successful candidate will work collaboratively with internal teams to create partnership assets, support fundraising activities, and drive engagement across corporate supporters.
Key Responsibilities:
Corporate Partnership Management
- Manage a portfolio of five-figure partnerships and act as the primary point of contact for smaller corporate accounts, including our UK partnerships through Make-A-Wish International.
- Provide support for larger strategic partnerships that will include but not limited to: developing bespoke fundraising initiatives and newsletters, coordinating charity champion networks, tracking income, attending partner meetings and assisting with bespoke partner events and promotions to ensure all fundraising and communications activities remain on track to achieve income targets.
Stewardship & Administration
- Ensure timely thanking of partners through certificates, letters, and recognition initiatives.
- Coordinate with the volunteer team to identify, promote, and track volunteering opportunities for corporate partners.
- Represent corporate partnerships on internal working groups, ensuring alignment with wider organisational objectives.
- Provide administrative support to the wider corporate partnerships team
- Ensure the corporate website is kept up to date with relevant partnership information and opportunities.
Corporate Communications & Financial Processes
- Support corporate financial processes, including invoicing, reporting, and data management.
- Assist with Gift-in-Kind (GIK) donations and tracking.
Internal Collaboration & Compliance
- Work collaboratively across teams to align corporate partnerships with wider fundraising and engagement strategies.
- Ensure compliance with data protection regulations and ethical fundraising standards.
- Support internal initiatives, including volunteering opportunities and engagement activities.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Contract: Permanent
Hours: Part time 20 hrs per week, Monday to Friday. 5 shifts 10.00 - 14.00
Salary: Salary £32,140 per annum pro rata (£18,365 actual)
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed
Job Summary
When someone goes missing, Missing People provides help to families, friends and professional carers who wish to publicise their appeal. This can be through the charity’s website resources, appeals and opportunities for publicity in the media.
You will support families, friends and professional carers to make appeals when someone has officially been reported as missing. The role will involve communicating in a timely, compassionate and knowledgeable manner with people experiencing the trauma of missing someone and managing families’ initial expectations of the service. You will assess the most appropriate activities to safeguard and reconnect the missing person and be responsible for police liaison and updates. You will assess with families the use of public display publicity which may begin after 3 days and help families to understand what they can do themselves. You will work closely with the Communications team, providing them with accurate and timely information if publicity is the appropriate choice. You will also access and process 'Urgent missing’ requests and work with the Communications team to make the alert happen.
You will understand the needs of longer-term families who still want to publicise their missing person, and you will advocate on their behalf to help make sure their voice is heard.
You will work collaboratively with specialists in Family Support, Publicity, Helpline and Fundraising & Communications teams to support the families and missing people we are here to help.
Key Accountabilities:
Service delivery
• Assess and process incoming requests from, family members, friends and professional carers and agree the most suitable support and publicity actions. Manage requests with high standards of accuracy, risk and criteria management, data management, and confidentiality;
• Risk assess all contacts to ensure any safeguarding issues in relation to the missing person or their family members are dealt with effectively. Participate in safeguarding decision making and implement safeguarding procedures.
• Handle sensitive interactions, deal with crisis intervention situations, assess risk within Missing People policy and consult where appropriate
Team Working and external communications
• Ensure families are aware of all the services on offer to them, working collaboratively with other members of the team to provide a smooth transition into Family Support and Publicity
• Work closely with IT, Impact, Family Support, Publicity and helpline teams identifying data issues,
• Communicate updates and signpost into Missing People’s services, initiatives, engagement opportunities, events and activities to family members and other people affected by a disappearance
Volunteer supervision and support
• Train volunteers on shift in identified tasks. Provide clear written instructions and demonstrate the task through examples and shadowing.
• Monitor volunteer work on shift to ensure good record keeping, professional communication, appropriate safeguarding and accuracy
About you
• You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, and this includes:
• Experience of working in a frontline service delivering advice, help or support to vulnerable people by phone or digitally;
• Experience and/or demonstrable understanding of safeguarding vulnerable adults and/or young people;
• Experience of working with a range of internal and external stakeholders including volunteers, other teams and the police or other statutory services.
Abilities, Skills and Knowledge:
• Ability to risk assess, make welfare and needs assessment and take appropriate safeguarding and contact care actions.
• Knowledge of the issues surrounding missing children and vulnerable adults;
• Aware of and sensitive to the impact of class, gender and race and to be willing to act appropriately;
• An ability to navigate the issues and nuances of working with people experiencing trauma in a way that centers their needs with an expert but open approach.
Closing date: 23:59 on 26 November 2025. We reserve the right to close the advert early if we have sufficient interest.
Interviews: 1 December 2025
Start: ASAP
Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role
You may also have experience in the following: Missing Persons Support, Family Support Worker, Publicity and Media Liaison, Case Management, Helpline Support, Casework, Family Advocacy, Family Caseworker, Family Support Advisor, Missing People, Helpline Worker.
REF-225 047
Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.
Floating Support Worker
We have a new role available for a Floating Support Worker to work with vulnerable Adults across the seven West London Boroughs to support them maintaining tenancies after time experiencing homelessness.
Position: Floating Support Worker
Location: West London Area
Contract: Permanent
Hours: Full Time (37.5hrs)
Salary: £27,636 Per Annum (ILW) Plus Pension and Other Benefits
Closing Date: Sunday 30th November, 2025
About the Role
As a Floating Support Worker, you will work with adults who have experienced homelessness to help them maintain their accommodation and improve their quality of life. Supporting people across the seven West London boroughs, you’ll provide tailored, person-centred support that empowers people to live more independently.
Key Deliverables include:
• Interview and assess clients in order to determine suitability for the service.
• Following initial assessment to go through a programme of work with clients accepted to cover accommodation needs, independent living skills, support with work and learning and social and emotional issues, then subsequent referrals to relevant agencies.
• Where clients have moved in to accommodation, the worker will provide support through a programme of regular visits. These may include support and advice or more structured life-skills training as required.
• To be available to deal with clients who need help or advice, either by phone or on a drop-in basis.
• Create a package of support around the client, signposting where appropriate.
• To be available to represent Depaul UK at meetings concerning the client, supporting or advocating on their behalf.
• Keep clear and relevant records and statistics, and to ensure good communication with the project workers and project evaluators.
• Make a positive contribution to team meetings, Case management meetings and make a contribution to any policy reviews and consultations.
About You
You’ll be committed to supporting vulnerable people to build their confidence and independence. You’ll also bring:
• Able to work on own initiative but at same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPI’s
• A clear understanding and ability to implement risk management, information sharing and data security arrangements.
• Awareness of and commitment to equal opportunity and diversity practise. Ability to promote and implement diversity practice and policies and treat colleagues and clients fairly and with respect.
• Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.
• Experience of helping vulnerable people with setting up benefits and maintaining their accommodation, especially people who have experienced homelessness.
• Experience of working with people who are categorized as vulnerable or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence and offending behavior. (this list is not exhaustive)
• Knowledge and understanding of the criminal Justice system and benefits system.
• Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries when working with vulnerable people.
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation
The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Job Title: Refuge Worker
Location: Lambeth, London
Salary: £14,236.17 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Part Time, Permanent
Hours: 18.5 hours per week (Monday, Wednesdays and Fridays. As part of this role, you will be required to participate in an out-of-hours on call Rota).
We are looking for a Refuge Worker to work within our culturally specific refuge to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Lambeth, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. You will create a safe and welcoming environment in line with Refuge’s values and commitment to ending violence against women and girls.
As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.
This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply.
Closing Date: 09:00am 1 December 2025
Interview Date: 11 and 12 December 2025
The client requests no contact from agencies or media sales.
Safety and Assurance Officer
Location: Homebased, based in the Southern Area
Contract: Full time, permanent
Salary: £32,000 gross per annum
Closing Date: 21 November 2025
Are you a Safety Specialist looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Safety and Assurance Officer to join our team.
About the role
The Safety & Assurance Officer (SAO) is an employee of the MSSC and a member of the MSSC National Safety Assurance Team (NSAT). This is a home-based role, with a primary focus on the Southern area, predominantly the South-East. The SAO will report to the Head of Safety, Health, and Environment.
The SAO will work closely with other SAOs and will be functionally accountable to:
The Head of Inshore Boating for inshore boat assurance
The Staff Royal Marines Officer for weapons and ammunition safety and security assurance
The role requires regular travel within the area of responsibility and, on occasion within the UK. It will involve evening and some weekend work to fulfil the role’s responsibilities.
Requirements
Qualifications: Good general education and NEBOSH (or equivalent), with completion required during probation if not already held.
Safety & Environmental Management: Experience implementing safety and environmental management systems, conducting risk assessments, and working within formal assurance frameworks.
Incident Management: Experience managing, investigating, and reporting incidents.
Training & Support: Ability to deliver training, guidance, and support to non-specialist staff or volunteers on safety, health, environmental, and assurance matters.
Workload & Volunteer Management: Proven ability to manage a busy workload and effectively support and manage volunteers.
Responsibilities
Join the Marine Society & Sea Cadets as a Safety and Assurance Officer, ensuring the highest standards of safety, health, environment (SHE), and operational compliance across our units and facilities.
You’ll lead assurance inspections, maintain compliance with legislation and organisational regulations, and support the safe management of weapons, armouries, and inshore boating activities. Working closely with other members of the National Safety and Assurance Team (NSAT) and Area teams, you’ll oversee safety at events, camps, and competitions, conduct audits, and monitor incident reporting.
This role plays a vital part in upholding the safety and welfare of our cadets and volunteers through proactive assurance, training, and continuous improvement.
For further information, please download theIf you are interested in this role, please apply now!
Benefits
25 days annual leave per annum, increasing with length of service
Hybrid working for many roles
Volunteering Leave
Life assurance (4x salary)
Private medical insurance
Generous pension (employer contribution up to 10%)
Cycle to work scheme
Access to the Marine Society Digital Library
Wellbeing portal and EAP with 121 counselling
Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
Job Title: Newham Infant Feeding Service Coordinator
Contract: Fixed Term until 31st May 2025
Part Time: Part Time
Hours per week: 21-28 hours per week
Location: Newham community based with some home working
Salary: £27,300 FTE (pro-rata based on hours per week)
Closing date: Sunday 16th November
Interview date: Thursday 20th November (online)
About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:
· Lead the coordination and delivery of a vital community-based infant feeding peer support service across Newham
· Lead community engagement to broaden the project’s reach and relevance to parents of all backgrounds
· Recruit, support and coordinate a team of volunteer peer supporters.
· Coordinate, collate, enter on our case management system and analyse data and feedback from Peer Supporters and service users in a timely manner, adhering to NCT data protection policies and processes
· Provide on-the-ground support within the community as needed, helping parents through the early stages of parenthood.
About you
You will be passionate about supporting parents and families, helping them navigate the life-changing experience of early parenthood. Be confident in community engagement, building connections with parents from diverse backgrounds. Have experience of coordinating volunteers, including recruiting, managing and providing ongoing support. Be methodical with a good attention to detail in order to collect, collate and analyse data and feedback across the service in a timely manner, adhering to NCT data protection policies and processes. Be proactive and flexible, willing to provide on-the-ground support within the community when needed.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
· 30 days annual leave (excluding Bank Holidays)
· Pension matched up to 5%
· Flexible working options to suite your lifestyle
· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
· Cycle to work scheme to support sustainable commuting
· Life Assurance for peace of mind
· Free eye test for all staff, with further discounts
· Blue Light discount card
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special!
To apply visit our website and complete our online application process.
The client requests no contact from agencies or media sales.
Job Title: Independent Gender Violence Advocate (IGVA)
Location: The Gaia Centre, Lambeth
Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
The independent gender violence advocate will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children.
The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence). The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
You will work within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 26 November 2025
Interview Date: 4 and 5 December 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
Are you passionate about making a difference in the lives of people facing mental health challenges? At Peabody, we are looking for a compassionate and dedicated Mental Health Support Worker to join our team. In this role, you’ll provide housing-related support to vulnerable adults, including those with a dual diagnosis of mental health conditions and substance misuse, helping them build confidence, resilience, and independence. Our approach is person-centred, recovery-focused, and trauma-informed, ensuring we meet our customers where they are with kindness and care.
Your typical day will begin with a handover from a colleague, ensuring continuity of care. You’ll start with a welfare "check-in" with a customer you’re assisting, followed by updates to their support plans and safety assessments to reflect their evolving needs. You'll also carry out flat or room inspections to identify repairs, health and safety concerns, or fire risks. Later, you might plan a group activity to help customers enhance their independent life skills.
As the face of Peabody, no two days will be alike. You’ll play a vital role in supporting the practical needs and well-being of residents while promoting their recovery and independent living skills. This includes assisting residents in maximising their income, accessing benefits, and budgeting for domestic bills and living expenses. Your work will directly contribute to helping customers thrive and live more fulfilling lives.
What You’ll Bring
You’re a people person who is caring, compassionate, and committed to making a difference. You’ll thrive in a collaborative environment, working closely with colleagues and partner agencies on safeguarding, welfare, and risk concerns. With a proactive approach and a genuine desire to support others, you’ll embody our values:
You’ll also be prepared to work shifts, including some weekends and bank holidays, to ensure continuous support for our residents.
To be successful in this role, you’ll need to:
- Demonstrate experience and knowledge of best practices for supporting mental health client groups or vulnerable adults, including recovery-focused and trauma-informed approaches.
- Understand how to assist vulnerable adults in managing their tenancy or accommodation.
- Be skilled in promoting recovery and independence through effective recovery/support plans.
- Show empathy and align with Peabody’s values when working with a vulnerable client group.
- Be proficient in written English to document and communicate effectively.
This role requires an enhanced DBS check. You must be eligible to work in the UK, as Peabody cannot offer Visa sponsorship for this position.
When applying, please state in your personal statement why you meet the criteria for this role and how your skills and experience align with our mission and values.
Benefits of Joining Peabody
We value our employees and offer a range of benefits, including:
- 25 days’ annual holiday, plus bank holidays.
- Two additional paid volunteering days each year.
- Flexible benefits scheme, including family-friendly benefits and access to a discount portal.
- Life assurance of 4x your salary.
- Up to 10% pension contribution.
- Opportunities to enhance your professional development, including a fully supported Level 3 qualification.
Please read before applying:
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
We reserve the right to close this advert early if we receive a high volume of suitable applications.
Interviews will be on-going throughout the campaign and will be taking place in person.
Media and Communications Lead
Are you a dedicated communications professional who is motivated, creative and results driven?
We have an exciting opportunity for a committed and passionate communicator to join our busy media and communications team to make sure the voices of our children, young people and families are heard.
You'll have great news sense and have a proven track record in developing compelling stories for hard-hitting newspaper articles and broadcast channels.
You will work collaboratively within Barnardo's media and communications team to promote our life-changing work across the UK and will also be a lead player in raising the profile of our work around children in and leaving care, along with family placement.
Experience of working in a high profile, fast-paced press office or public relations function is essential.
You must be able to deliver high quality proactive and reactive communications to promote and protect the profile and reputation of Barnardo's.
The successful candidate will be required to handle sensitive, confidential issues and work out-of-hours on a duty rota.
The job is largely home based but the successful candidate will be expected to travel to London on a regular basis.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
For an informal chat, please contact Jo Hewitt - Media & Communications Manager (Contact details can be found via the job link)
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
Main purpose of job:
To manage three key aspects of CARA’s service:
· New referrals into CARA
· Counselling waiting lists and allocation to a counsellor
· CARA’s client database
Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).
Salary: £37,411 – £39,261 per annum, pro-rata.
Hours: 35 hours per week, with some flexibility possible.
Contract: This is a permanent contract.
Place of work: CARA premises in Colchester and some remote home working. Some travel to other locations in Essex may be necessary.
Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.
To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.
Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications.
Application deadline: 9am on Wednesday 26th November 2025
Interviews: Tuesday 2nd December 2025
This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.
Job Description
This is an exciting and varied role, and we are looking for a proactive post holder who will manage three key aspects of CARA’s service provision:
- Manage new referrals into our service, overseeing the work of our team of First Contact Navigators and our Information and Referrals Co-ordinator.
- Manage our counselling waiting lists and the allocation of clients to a counsellor, overseeing the work of our Allocations Team.
- Act as the main lead and point of contact for managing CARA’s client database and resolving any data queries.
This role will lead a talented and committed team of six, supporting their work and assisting them to develop their key roles. As well as overseeing day-to-day operations of the team, the post holder will be part of CARA’s management team and will have the opportunity to play a key role in CARA’s wider development, working closely with CARA’s Senior Leadership Team and Team Managers.
The First Contact Navigator project is a shared project with our sister centres, SERICC and SOS Rape Crisis, so the post holder will liaise closely with colleagues in those centres.
Main Responsibilities
Line management and team support
· To line manage CARA’s Information and Referrals Co-ordinator, First Contact Navigators and Allocations Co-ordinators, providing day-to-day support, monitoring performance and identifying training and development needs. This will include keeping up to date notes of line management meetings and conducting and recording annual staff appraisals.
· To support CARA’s Information and Referrals Co-ordinator, First Contact Navigators and Allocations Co-ordinators, working alongside them where necessary, and covering these roles during annual leave and other absences.
· To work with CARA’s Head of Operations to recruit and train new staff and volunteers, as required.
· To liaise with CARA’s other teams and more widely with Synergy East teams, resolving problems and ensuring good communication and mutual understanding of respective roles and ways of operating.
· To be part of the CARA management team and attend regular management team meetings, contributing to CARA’s ongoing development.
Service development
· To work with CARA’s Information and Referrals Co-ordinator, First Contact Navigators, Allocations Co-ordinators, Head of Operations, CEO, and our four team Managers to refine and develop CARA’s referrals and allocations processes.
· To oversee and update CARA’s counselling waiting lists, working with the Allocations Co-ordinators, and leading regular meetings to review waiting times, pushing forwards actions to reduce these wherever possible.
· To oversee and update the CARA map of service delivery ensuring we have an accurate picture of client sessions across our therapy teams.
· To develop expertise in our purpose-designed client database, ensuring the team are fully trained in its use and working with the Senior Leadership Team and Synergy Partners to ensure client data is kept up to date.
· Working with the CEO, Head of Operations and Information and Referrals Co-ordinator to represent CARA at meetings, making presentations about our work.
General
· To work flexible hours, including some evening work and occasional weekends.
· To participate in CARA team meetings, supervision, training and development.
· To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.
· To raise awareness of sexual violence and its impact in the community and within other agencies.
· To keep appropriate records in accordance with CARA policies and procedures.
· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
· To be administratively self-servicing.
· To report to the Senior Leadership Team and Trustees as required, including the production of regular written reports and verbal reports.
· To undertake any other related activities as required by the Senior Leadership Team or the Chair of the Board of Trustees.
· To undertake any other related activities as required by the Senior Leadership Team or the Chair of the Board of Trustees.
About CARA
CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.
CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.
You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.
About Synergy East
CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
The client requests no contact from agencies or media sales.