Insight jobs in London

Role overview 

This newly created senior role strengthens The Young Foundation’s strategic business development function and supports income growth across the full range of our programmes and partnerships. The post will provide expertise in fundraising and procurement processes including approaches to philanthropic funders and investor circles as well as formal tendering, dealing with a range of funding modalities from research grants to commercial consultancy and trusts and foundations. 

Key responsibilities 

Business development and income growth

• Lead high‑value income generation processes, including building consortia, securing philanthropic funding, and delivering high quality formal tenders, coordinating inputs from across our delivery teams.

• Oversee the preparation of costed proposals and pitches for a diverse range of funders, including research councils, local authorities, commercial consultancy, and philanthropic trusts. 

• Support the continued growth and impact of The Young Foundation’s external-facing activity, aligning business development with communications and policy work. 

• Manage a robust pipeline, tracking opportunities and ensuring strategic alignment with organisational priorities.

• Develop budgets, pricing models, and partnership structures for commissioned work.

• Identify new funding and commissioning opportunities through horizon scanning, network engagement, and proactive outreach.

• Collaborate with senior colleagues to refine and grow thematic and programme areas.

• Support and advise colleagues across the organisation on approaches to business development including opportunity identification, competitive analysis, structuring meetings, building consortia and financial models. 

Partnerships, networks and relationship management

• In collaboration with programme delivery leads, build and steward relationships with funders, commissioners, consortium partners and strategic collaborators.

• Lead account management for key partners to support long‑term growth and mutual value creation.

BD leadership, systems and strategy

• Create, improve and maintain appropriate BD systems, processes and tools, including pipelines, trackers and lessons‑learned approaches.

• Contribute to organisational strategy and planning and, in particular, to fundraising strategy and external affairs.

• Create and monitor BD metrics, reporting on feedback and recommending appropriate courses of action.

• Manage a repository of BD data and information, including track record, capacity statements, boilerplate bid sections, etc.

• Champion The Young Foundation’s values, ensuring inclusive, ethical and community‑centred practice. 

Person specification  

Prior experience – essential  

• Substantial experience of leading/managing business development and income generation for a think tank or similar research/innovation led organisation. 

• Track record of securing income across a range of relevant funders through both competitive tenders and proactive approaches.

• Strong commercial acumen.

• Excellent communication and relationship‑building skills.

• Understanding of UK government and non-government sectoral funding landscapes.

• Strong network in the UK community and/or social innovation sector.

• Commitment to equity and social justice.

• Demonstrated collaborative approach to team-working – able to work effectively with colleagues with a range of specialisms and to operate effectively in a remote-first organisation. 

Prior experience - desirable 

• Experience with the introduction of CRM software.

• Familiarity with creating and reporting on BD metrics at Senior Leadership Team and/or Board level.

• Experience of/interest in exploring the impact of AI in business development and fundraising. 

• Familiarity and/or previous experience with The Young Foundation’s thematic areas (eg, community engagement, just transition, social innovation, young people, etc.). 

How to apply

Please apply directly via CharityJob, ensuring you complete the application form.

As part of your application, please include a cover letter addressing the following questions:

• Where do you see the greatest business development opportunities for The Young Foundation over the next 24 months? 

• In an increasingly competitive market, how would you seek to position The Young Foundation for opportunities, in light of the charity’s mission, purpose, vision and expertise? 

• What is your approach to building and strengthening positive relationships to drive income growth? 

The closing date for applications is 12pm on 20 April 2026 

The selection process will involve an interview and a presentation task.

Interviews are expected to take place w/c 4 May 2026 

We are recruiting for a temporary community fundraising mananger for a childrens hospice,This role will focus on supporting the delivery and development of the hospices community fundraising programme, maintaining strong relationships with supporters, and helping to grow income from local communities. Working closely with the wider fundraising team, you will help coordinate community fundraising activities, support key supporters and volunteers, and ensure the programme continues to deliver meaningful engagement and sustainable income.

Hybrid working min 2 days in the office , need a enhanced DBS

The Company
Support the delivery of the hospices community fundraising programme and associated income targets
Develop and maintain relationships with community groups, schools, clubs, and local businesses
Identify opportunities to grow income through community partnerships and supporter-led fundraising
Represent the hospice at community events, fundraising activities, and local meetings
Provide excellent stewardship to community supporters, fundraisers, and volunteers
Offer guidance, resources, and encouragement to individuals and groups organising fundraising activities
Ensure supporters feel valued and connected to the impact of their fundraising
Support the development of new community fundraising opportunities and initiatives particularly across our new geographic catchment
Work collaboratively with colleagues across the fundraising team to maximise supporter engagement
Contribute ideas and insight to help strengthen the community fundraising programme

The Role
Experience in community fundraising or a relationship-based income generation role
Strong interpersonal and relationship-building skills
Excellent communication skills, both written and verbal
Confident in public speaking and able to present to an audienceStrong organisational skills with the ability to manage multiple activities
Excellent IT and Microsoft Office skills.
Full UK Driving license and access to a vehicle Knowledge of community fundraising methods and supporter stewardship
Experience working in the charity or hospice sector
Experience of using Raisers Edge database

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About The Maya Centre

The Maya Centre is a specialist women‑only organisation providing culturally responsive counselling and mental health support for women in North London. With over forty years’ experience responding to the impact of trauma and inequality, we’re now deepening our commitment to lived experience leadership—ensuring that women’s voices drive the design of services, partnerships and systems.

About the Role

We are looking for an inspiring and grounded Co‑Production and Lived Experience Lead to help shape the future direction of our work. This two‑year pilot programme will embed co‑production and lived experience leadership across our services and partnerships, generating vital learning to influence mental health and VAWG practice.

Working closely with the CEO, you’ll lead co‑design processes, build networks of Experts by Experience, and develop collaborative approaches that strengthen women’s influence in shaping local and sector systems. The post offers a rare opportunity to combine hands‑on facilitation and partnership work with strategic development—laying the groundwork for a longer‑term systemic change initiative to evolve beyond the pilot phase.

If you’re passionate about co‑production, participation and social change—and want to grow into a future leadership role shaping practice and policy across the sector—this role offers an exciting platform for professional and strategic development.

We Offer

• 30 days annual leave + bank holidays (pro rata).
• Access to an Employee Support Programme.
• 3% employer pension contribution.

Female applicants only : This role is exempt under Schedule 9, Part 1 of the Equality Act 2010, as it is a genuine occupational requirement for the postholder to be female due to the nature of the services provided

For full details of Key Responsblties and Person Specifications, please download the Job Pack below and read it carefuly before submitting your CV and Personal Statement. 

Healthwatch Brent, Westminster and RBKC

Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy.

Healthwatch’s remit covers all publicly funded health and social care services for adults and children.

Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We’re building on the important work that’s been done to date,  planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups.

About the role

Are you an accomplished Health and Social care manager looking for a new exciting challenge?  Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS?  The Healthwatch senior manager role is for you.

As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality.

Key responsibilities

• To Provide strategic management for effective, inclusive and high quality local Healthwatch.
• Supporting the 3 advisory boards to be at their most effective during this period.
• Working with the CEO to engage with the ICB and other stakeholders to plan for next steps
• Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities.
• Line management of HW managers in each borough.
• Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment.
• Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics.
• Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
• Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
• Develop effective partnerships with key staff in health and social care services.
• Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners.
• Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance.
• Ensure that project plans and intended outcomes are clearly communicated to key stakeholders.
• Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators.
• Ensure that lived experience and service user involvement is embedded in all evaluation.
• Provide reports to key stakeholders, including The Advocacy Project Trustees,  Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact.
• dentify funding opportunities and work with The Head of Business Development to support funding bids.
• Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
• Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking.

General responsibilities

• Participate in team meetings, training and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
• Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification

Essential

• Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch.
• Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice.
• Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards.
• Experience of managing through periods of change and uncertainty
• Experience working with diverse communities and tackling discrimination and inequality.
• Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.
• Significant leadership or line Management experience including managing, developing and motivating a staff team.
• Experience in contract management and compliance.
• Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents.  
• Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload.
• Experience managing a budget.
• Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
• Willingness to attend further training as appropriate and to adopt new procedures.
• Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.

Desirable

• Experience working with volunteer boards and high caliber volunteers.
• Evidence of ongoing personal development and training related to the role.
• Detailed knowledge of NHS systems
• Understanding the public health challenges in Westminster, RBKC, and Brent.
• Experience working with senior managers in public sector bodies.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

We are looking for an experienced and creative communications generalist who enjoys working across a wide range of activities and can bring our mission to life through powerful storytelling and effective communications.

In this role, you will ensure that the charity’s mission, values and key messages are reflected clearly and consistently across all communications. You will be confident working with the press and welcoming high-profile visitors, helping to raise the profile of our work and the people we support.

As a small charity, we value creativity and initiative. You will enjoy finding innovative ways to maximise impact, using a mix of media, digital channels and partnerships to share our story and reach new audiences.

Working closely with colleagues across the organisation – including the people who use our services – you will help ensure our communications are authentic, inclusive and grounded in real experiences.

You will also collaborate closely with colleagues in the Fundraising team to develop and deliver a series of innovative fundraising and awareness-raising campaigns, helping to engage supporters, grow income and increase understanding of our work.

Our strategy focuses on developing services in new ways, involving clients in every aspect of our work and strengthening collaboration across the sector. The Communications Manager will play a key role in helping the organisation communicate more effectively, building communications confidence across the team, and supporting the growth of our fundraising activity.

This role is a 12 month FTC.

Salary: £44,181 - £50,461 (scale points 29 – 35)
Closing Date: Sunday 19th April
Interview Date: Tuesday 28th April

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Stewardship Manager
Based at the Diocesan Office, Rochester (with travel across the Diocese)
Full time
Salary: £44,931

Do you have the vision and experience to help churches grow a culture of generosity that supports mission and ministry? Are you able to inspire, equip, and encourage congregations to respond faithfully and joyfully to Christian giving?

The Diocese of Rochester is seeking a Stewardship Manager to play a key role in increasing the financial resources available for mission across the Diocese. Working closely with the Finance Director, Archdeacons, and parish leaders, you will help embed generous giving practices and support churches to develop sustainable approaches to funding ministry.

This is an influential and relational role for someone who can combine theological understanding, financial insight, and strong communication skills to help parishes identify and overcome potential barriers to generosity and grow in confidence around Christian stewardship.

About the Role

You will support parishes and diocesan colleagues in building a culture of generosity and sustainable giving. Your key responsibilities will include:

· Leading the development of a culture of generosity and mutual support across the Diocese

· Working alongside the Finance Director, Archdeacons and colleagues to grow parish giving and develop parish offers

· Teaching and speaking in parishes, deaneries, and online gatherings on Christian generosity and stewardship

· Encouraging and supporting the use of the Parish Giving Scheme and other digital giving tools

· Promoting best practice through parish giving reviews and stewardship initiatives

· Working with the Communications team to promote generosity through a range of media and resources

· Supporting training for clergy and lay leaders on teaching generosity and managing parish finances

· Using data and financial trends to identify barriers to giving and develop practical strategies

· Contributing to diocesan strategy by ensuring generosity and giving are embedded in planning and initiatives

· Creating practical preaching and training resources to support local churches

About You

We’re looking for someone who:

· Has significant experience in fundraising, ideally within a Christian charity or similar context

· Has experience working with high-value donors and developing giving strategies

· Understands the theology and biblical principles of Christian generosity and stewardship

· Is confident in teaching, preaching, and communicating about giving in a range of contexts

· Has strong interpersonal and negotiation skills and can motivate others to embrace new approaches

· Has a strong understanding of finance and the ability to analyse giving trends and data

· Is highly organised and able to manage multiple relationships and projects

· Understands the culture and diversity of traditions within the Church of England

· A communicant member of the Church of England (or a church in communion with it, or a member Church of Churches Together in England, the Council of Churches for Britain and Ireland, or the Evangelical Alliance)

· Able to travel to all areas of the diocese, including during evenings and weekends to meet with parishes.

What we can offer:

• Flexible working and TOIL

• Generous holiday entitlement

• Contributory pension scheme

• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: 12 April 2026

Interviews will be held on:  21 April 2026

Development Manager (Individual Giving & Major Donors)

David Shepherd Wildlife Foundation | Shalford, Surrey (Hybrid)
Salary: £40,000–£45,000, dependant on experience

David Shepherd Wildlife Foundation (DSWF) is seeking an experienced and relationship‑driven Development Manager to lead our individual giving and major donor fundraising. This is a pivotal role within a conservation charity dedicated to protecting endangered species across Africa and Asia.

As our Development Manager, you will:

• Shape and deliver strategies for major donors, mid‑level giving, regular giving, adoption programmes and campaign‑led appeals
• Cultivate and steward high‑value donors through personalised engagement
• Oversee donor journeys and ensure an exceptional supporter experience
• Provide strategic leadership for key fundraising events
• Work closely with colleagues across Conservation, Education, Art, Marketing and Finance
• Line manage a Development Executive and play a key role in developing a coordinated, high‑performing fundraising team

We’re looking for someone with:
✔ Proven success in major donor / high‑value individual fundraising
✔ Strong relationship‑building and communication skills
✔ Experience developing donor journeys and direct marketing appeals
✔ Confidence working with senior stakeholders
✔ Passion for wildlife conservation and DSWF’s mission

Why join us?
You’ll be part of a small, committed team making a tangible impact on global wildlife protection. We have invested over £14 million into frontline conservation since 1984 and continue to drive meaningful change through anti-wildlife crime initiatives, education and the power of art.

Role details:

• Hybrid (home + 2 days/week in Shalford, Surrey)
• Full time, 35 hrs/week
• 25 days holiday + bank holidays + extra days at Christmas
• Pension + Employee Assistance Programme
• Start date: As soon as possible

How to apply:
Send your CV and a cover letter (no longer than two pages) by email by midday, Monday 20th April.

We welcome applications from all backgrounds, particularly those underrepresented in conservation and the arts.

Harris Hill is delighted to be supporting the recruitment of a Head of International Programmes for a respected international Catholic charity supporting seafarers, fishers and their families worldwide. The organisation operates an extensive global network spanning more than 50 countries and hundreds of ports, delivering vital practical, pastoral and welfare support to those working at sea.

Reporting to the CEO, the postholder will lead the development and delivery of the organisation’s international strategy, strengthening partnerships across the global network and identifying opportunities to expand programmes. You will build and maintain strong relationships with international partners, develop a pipeline of high-impact projects, and secure funding from corporates, trusts and foundations. The role will oversee programme delivery, grant management and reporting, ensuring compliance and impact, while also contributing to business planning, budgeting and organisational leadership. You will represent the organisation externally, both in the UK and internationally, and play a key role in enhancing its reputation and influence across the sector. You will also play a key role in strengthening organisational capability across the global network, supporting training initiatives and capacity building for international colleagues. Acting as a senior adviser on international affairs, you will provide insight to the CEO and contribute to informed decision-making at leadership and board level.

We are looking for a confident and strategic leader with significant experience in international programme management within a development or humanitarian context. You will bring a strong track record in grant fundraising and stakeholder engagement, alongside experience of leading teams and delivering organisational strategy. The successful candidate will be highly organised, commercially aware, and able to translate complex ideas into compelling cases for support. Strong communication skills, cultural awareness, and the ability to work collaboratively across diverse global contexts are essential, as is a proactive and resilient approach.

Please note that to be considered for this role, candidates must have prior experience within the charity sector, alongside a background in international programmes. Unfortunately, applications that do not meet both of these essential criteria will not be progressed. Only successful applicants will be contacted with further information.

To apply, please submit your up-to-date CV by 23:59 on 19 April.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Abbey Centre is entering an exciting new chapter – and we’re looking for a Fundraising Manager who wants to help define it.

This is not a steady-state fundraising role. It’s an opportunity to lead income generation at a pivotal moment in our development and to shape how we fund our work in the years ahead.

We are a vibrant community charity based in south Westminster, working alongside local people to tackle inequality, reduce isolation and create opportunity. As we look ahead to the next phase of our growth, we want to strengthen, diversify and future-proof our income – and that’s where you come in.

The Role

As our Fundraising Manager, you will be both strategic and hands-on, leading income growth while helping us nurture and evolve our overall approach to fundraising.

You will:

• Develop and deliver an ambitious and adaptable fundraising strategy
• Build and shape a sustainable pipeline of income opportunities
• Strengthen existing funding relationships while developing new ones
• Grow unrestricted income and improve long-term financial resilience
• Work closely with the CEO and senior colleagues to align income with organisational priorities
• You’ll have real scope to influence direction, test new ideas, and identify where our systems, capacity and funding streams need to evolve.

What We’re Looking For

We’re looking for someone who is motivated by building and developing, not simply maintaining. You might already be operating at manager level, or you may be a high-performing fundraiser ready to step up. What matters most is that you can demonstrate results, ambition and strategic thinking.

You will bring:

• A track record of securing income (from trusts, statutory, corporate or individual sources)
• Strong bid-writing and proposal development skills
• Experience managing funder relationships and delivering impactful reporting
• Financial awareness
• Confidence to work both independently and collaboratively
• A proactive, solution-focused mindset

We value impact and potential as much as length of service. If you are hungry to grow something meaningful and excited by the opportunity to shape an evolving role, we would love to hear from you.

Staff benefits for working at The Abbey Centre:

• Subsidised lunch
• Interest-free season ticket loan/ bicycle loan scheme
• 23 days annual leave (plus public & statutory holidays) and 3 days off inbetween Christmas and New Year
• Contributions of 6% of salary into stakeholder pension scheme, when matched by 3% personal contributions.

Deadline to apply: 9am on Monday 20th April

Interviews: 30th April at the Abbey Centre, with the possibility of a second round of interviews on the 8th May at the Abbey Centre.

We are looking for an Operations Manager to take ownership of the systems and outcomes that allow hundreds of students to learn each week - from how enquiries become enrolments, to how teaching schedules are organised across venues and schools, and how families experience the service day-to-day.

You will be responsible not just for managing these areas, but for the results they produce. You will work alongside a small team, while taking primary responsibility for how this area of the organisation operates.

Greenwich Music School is a charity providing high-quality music education for children and adults across South East London and online. Founded and led by musicians, we have grown steadily by combining strong teaching with a thoughtful and well-organised experience for students and families. Each week hundreds of students learn with our teachers in venues, partner schools and online.

As we grow our school-based provision, we are continuing to improve how the organisation works - simplifying processes, strengthening how we support teachers, and making progress and communication clearer for students and families.

You will work closely with the CEO and Principal, but day-to-day you will manage your own priorities and move work forward independently.

How the role works day-to-day

• Much of this role is carried out independently, often working remotely or on your own
• You will be responsible for managing your time and priorities without close day-to-day supervision
• Much of the work is practical and operational, focused on making day-to-day systems run clearly and efficiently.
• There is regular communication with the CEO, Principal and wider team, but the role does not involve a shared office environment
• You will need to be comfortable working in this way over extended periods
 

What you will be responsible for:

Student journey and communication

• Own day-to-day communication with parents through our support inbox and ticketing system
• Ensure enquiries and issues are handled promptly and clearly
• Work with a colleague to resolve queries efficiently
• Maintain a consistently high standard of written communication with families

Scheduling and capacity

• Manage teaching schedules across venues and partner schools
• Ensure teaching capacity is used effectively
• Identify and fill gaps in timetables
• Maintain accurate scheduling data in our booking platform

Enrolment and conversion

• Monitor enquiries and take practical steps to improve enquiry-to-enrolment conversion
• Ensure families are guided clearly towards appropriate lessons or courses
• Reduce unnecessary delays between enquiry and enrolment

Operational systems

• Develop and maintain clear processes and SOPs
• Improve how we use templates, saved replies and automation tools
• Simplify processes where possible, reducing unnecessary steps and communication

Operational insight

• Track and report key metrics such as capacity, enrolment and retention
• Spot patterns in enquiries, withdrawals or complaints
• Work with the leadership team to improve systems over time
 

This role suits someone who

• enjoys taking ownership of how things work in a small organisation
• looks for ways to simplify systems and reduce unnecessary friction
• thinks carefully about the experience for students, parents, teachers and colleagues
• focuses on the most important improvements rather than trying to do everything
• is comfortable keeping things running while building and improving systems at the same time
• writes clearly and thoughtfully, even in difficult situations
 

This role may not suit someone who

• prefers highly structured environments with established systems already in place
• is looking for a primarily strategic or managerial role rather than hands-on operational work
• prefers working in a busy office environment with constant interaction
• finds working independently or managing multiple priorities without close supervision challenging
 

What we are looking for

You might currently work in operations, programme management or service delivery in a small organisation. The key thing is that you are comfortable taking ownership of outcomes and improving processes over time.

Strong candidates typically:
• write clearly and calmly, even in difficult situations
• enjoy improving systems and reducing recurring problems
• are comfortable working independently and taking responsibility for their work
• pay close attention to detail while keeping sight of the bigger picture
• communicate clearly with colleagues and move work forward without needing constant supervision

Experience in education is welcome but not essential.

What success looks like

Within the first year:

• teaching capacity across venues and schools is actively managed and well utilised
• enquiries convert more consistently into enrolments
• operational processes are documented and working reliably
• written communication with families is clear and supportive
• the organisation runs smoothly day-to-day, with the CEO and Principal spending less time on reactive operational matters

Job Title: Commercial Manager

Reporting To: Head of Retail, Wholesale & Food Service

Salary Range: £36,000 - £38,000 (dependent upon experience)

Contract Type: Permanent

Location: This is a field‑based role that can be based anywhere in the UK. You’ll manage several large accounts, with regular visits to their headquarters and key events. On average national travel can be expected a couple of times per week.

Working days/hours per week: 35 per week, Monday - Friday, 9am – 5pm

Requirements: As part of our safer recruitment policy, we do ask questions regarding unspent criminal records.

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job

Commercial Manager will identify, develop and manage top food partners relationships and strengthen existing business relationships with companies in the food industry, generating value for the partner and to secure growing and sustainable volumes of surplus food for the FareShare Network. For designated top food partners, you will be their day-to-day point of contact with regular face to face contact at all levels.

You will undertake structured, strategic account management, leading and coordinating FareShare’s engagement across our organisation. This will mean agreeing and executing a bespoke joint business plan with each account to get more food, money and strategic support. You will also feedback on ways that we can better support our accounts and improve our services to them. You will work directly and be on-site with top food partners to help identify and overcome the barriers which exist to giving surplus food to people in need as well as increasing money and strategic resource.

You will also be required to work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to identify and understand opportunities for creating mutual and shared value.

Duties and Responsibilities

Partnership Management

• Contribute to the development of consistent, structured Joint Business plans with

designated accounts that take into account food, funding and other strategic initiatives to drive growth in food, money and other strategic resources

• Work on behalf of the account to develop and embed services relevant to the account and agreed through the joint business plan – e.g. employability or store level redistribution 

• Execute joint business plans and report internally and externally on progress.

• Research and understand your accounts, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.

• Proactively drive account forwards and progress these relationships with regular on-site visits and linking FareShare exec with key contacts.

• Keep up to date with industry and charity insights and ensure this is reflected back strategically across ways of working and account management.

Project and Initiative Management 

• Be responsible for managing and communicating key projects and initiatives to increase food volumes and strategic value, securing support from a range of stakeholders within food partners and across the FareShare network. 

• Work closely with Supply Chain and Logistics, Operations and Network Development teams with the aim of optimising food out to our network

• Develop and lead FareShare cross-departmental strategic activity to enable us to derive maximum value from key food partners including liaising with fundraising, marketing and volunteering teams.

This role requires that you are resident and have the right to work in the UK.

On a day-to-day basis, you will help NEON’s partners develop effective content and digital comms strategy - and offer support and training in both digital skills and ways to stay safe online. You will centre anti-oppression in your work and be able to help people stay safe online, especially those from marginalised backgrounds. You’ll be across emerging trends, using platforms effectively and aware of how to make use of digital to empower our base and persuade people to our causes. You will be across what’s happening online and in the news - and be able to quickly jump on opportunities to tell a compelling alternative story.

This project is part of a wider Communications Hub in which you’ll play an active role, helping to develop the overall strategy and direction of the project. The overall aim of the Hub is to strengthen the communication skills and abilities of progressives in the UK. The Hub has five programmes, and Digital will be the sixth programme.

Key Responsibilities

1. Lead the strategy development and delivery of the digital comms programme
2. Set up and manage a reactive social media unit which clips and generates new content for spokespeople, working with a pool of consultants to create fresh digital content
3. Work with the rest of the Comms Hub to develop a package of support for online influencers who have the backing of social movements, including broadcast media training, messaging insights and production tools and techniques
4. Project manage a schedule of digital media trainings - including a follow-up to our flagship spokespeople training and a one-day digital strategy training for members of the wider NEON network
5. Provide digital comms support to our spokespeople and allied organisations
6. Working with a digital crisis comms support service - helping spokespeople skill up in countering misinformation and disinformation, and stepping in with tailored support for spokespeople receiving hate online
7. Give regular insight to our partners on digital trends, changes to the media landscape and shifts in the ways digital content is shaping public opinion
8. Play an active role in the wider Comms Hub, attending and feeding into key messaging and narrative development and supporting the Co-Directors with overall strategy
9. Monthly oversight and control over the Spokesperson Network finances
10. Fundraising and evaluation for the Hub’s ongoing needs
11. Play an active part in the wider NEON team

Person Specification

Essential

1. A track record of creating or managing innovative projects and bringing ideas to fruition, which push forward a progressive agenda.
2. A solid understanding of digital media, online trends and the changing media landscape
3. Recent experience of creating cut-through viral content that persuades new audiences of progressive arguments.
4. Experience in running effective training for diverse groups of people, and making those training inclusive.
5. Experience developing the personal brand, tone and positioning of an organisation, spokesperson or individual online.
6. Awareness of different audience types, adapting messaging to reach specific audiences and using digital testing methods to assess impact
7. Excellent team working skills - and a proven track record of building relationships.
8. Experience of building networks, making connections and working across differences

About us:

NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?”

We also aim to mirror the change we want to see in social movements in the way we run the organisation internally. To that end, we are committed to building a workplace centred on joy, care and justice, whilst maintaining healthy boundaries of what a workplace is. We do this because it is important to live our values and principles, and because strategically an organisation with a healthy culture and strong foundations ensures we are always one step ahead in the fight for a just and sustainable future.

To build a culture and community that lasts, we organise around three values:

● Solidarity - we’re here to change the system and that requires working together across issues and sectors that aren’t normally in the same room. This means placing anti-oppression at the heart of our work and building the power of people most often affected by injustice to change the leadership of our movements

● Generosity is about sharing our time, resources and learning with one another as we support each other’s work. It means being open and honest with one another, especially when we hit problems, and thinking creatively about how we positively build from there

● Respect is the bottom line for all relationships in NEON. It means being respectful of different backgrounds and life experiences and giving space for all voices to be heard. This often means listening more than we talk and being open to changing ourselves as a result of what we hear.

We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.

So:

• We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.
• We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave

There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.

Dates:

Application deadline: 12 April 2026, 11.59pm

Interview dates: First round of interviews: 28th April and 29th April 2026 Second round of interviews: 6th May 2026

Location: South London, Manchester or Birmingham

Interviews: Friday 17th or Monday 20th April 2026

As a Fundraising Systems Executive, you will play a key role in embedding our new Microsoft Dynamics 365 CRM, helping fundraising teams get the most out of our new systems. You will be part of a newly formed Technology team of developers, testers, and product specialists, working closely with brilliant colleagues to improve processes, manage donor data, and deliver innovative solutions.

This role suits someone with strong analytical and problem-solving skills who can support end users with technical issues and requests while managing multiple initiatives with ease.

You will need an understanding of fundraising processes and donor management, experience with CRM systems like Dynamics 365, familiarity with campaign management and reporting tools such as Excel or Power BI, and ideally a background in application support or not-for-profit organisations.

You’ll enjoy the variety of moving between reactive support and proactive delivery, helping shape the future of our fundraising systems while working alongside a clever and supportive team.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Fundraising Systems Executives? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Fundraising Systems Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK.

Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes.

One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support.

IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today.

With IPS Grow transitioning from a fast‑growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team.

The COO will provide strategic leadership across IPS Grow’s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow’s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth.

We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments.

You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong “one team” culture across a distributed team.

This is an exciting opportunity to help shape the next phase of IPS Grow’s development. If this resonates with you, we would be delighted to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.

Applications should include a CV and covering letter responding to the following questions:

1. What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words)
2. Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words)
3. Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words)
4. Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)