Jobs in Trafford

Job Title:  Commercial Partnership Manager

Location(s): Home-based with attendance at AdviceUK office in London and at meetings as required. 

London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW 

Status: Fixed term for two years (potential to become permanent) 

Reporting to:  Head of Membership and Services 

Responsible for: n/a 

Pay range:  £42,000 to £47,000 full time equivalent. £33,600 to £37,600 actual salary, dependant on experience. 

Working hours: 28 hours per week within normal operating hours (35 hours full time equivalent). Normal operating hours are 8.00am - 6.30pm, Monday – Friday. Lunch and other breaks are unpaid. 

Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays. 

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know. 

JOB PURPOSE 

The postholder is responsible for securing, managing, and growing commercial partnerships with organisations that support AdviceUK’s mission, values and strategic priorities. These partnerships should significantly increase AdviceUK’s commercial income, extend AdviceUK’s reach, and achieve measurable social impact. The postholder will ensure that commercial partnerships both comply with relevant legal and regulatory requirements and contribute positively to AdviceUK’s reputation and influence. 

KEY TASKS AND RESPONSIBILITIES  

1. Partnership development 

• Identify, research, and secure new commercial and corporate partnership opportunities aligned with AdviceUK’s strategic and income generation priorities. 

• Develop compelling partnership propositions, including sponsorships, strategic alliances, product/service developments, cause‑related marketing, corporate social responsibility, and other commercial collaborations. 

• Identify and develop new products and services that benefit members, grow income, and support member recruitment and retention. 

• Shape new products and services with user and sector insight, applying structured approaches to testing, evaluation and scaling. Ensure that pricing, return on investment and other financial modelling is completed to demonstrate how new products or services deliver agreed objectives. 

• Bring external market insight into AdviceUK’s strategic planning and decision making, ensuring that commercial partnership propositions are clearly differentiated in the markets they are targeting. 

• Work with the Head of Membership and Services, other colleagues at AdviceUK, and AdviceUK’s existing commercial partners to develop a commercial partnership strategy, business plan and pipeline. 

• Lead negotiations and contract discussions in partnership with the Head of Membership and Services, Finance and where relevant, AdviceUK commercial partners and subsidiaries. 

• Ensure all partnerships align with the charity’s mission, values and ethical standards.  

• Carry out appropriate due diligence and risk assessments on commercial partners

2. Partnership management and growth 

• Act as the primary relationship manager for AdviceUK’s current commercial partners and subsidiaries to ensure they feel valued, informed, and engaged throughout the partnership lifecycle. 

• Maximise the value of established partnerships through renewals, extensions, upselling opportunities, and agreed new income generation activity. Support cross‑team collaboration and knowledge sharing. 

• Identify opportunities for innovation and growth within AdviceUK’s commercial partnerships portfolio. 

• Support the communication of impact to partners, including reporting on outcomes enabled by their support. 

• Represent AdviceUK at events, conferences and networks relevant to the commercial partnerships portfolio.

3. Income generation and performance 

• Ensure all partnerships deliver against agreed financial and non‑financial objectives. Contribute to departmental budgeting and forecasting. 

• Monitor partnership performance and provide accurate reporting on partnership income, engagement, and impact. 

• Contribute to the ongoing review of existing commercial partnerships and service level agreements, making recommendations for change as required. 

• Share learning, insight, and good practice to continually improve commercial partnership approaches.  

• Ensure compliance with Charity Commission and Companies House guidance, relevant fundraising regulations, and internal governance policies.  

• Work closely with AdviceUK colleagues to deliver integrated partnership activities.  

4. Data and evidence

• Support the delivery of performance reports as required to evidence the extent to which commercial partnerships are achieving required KPIs. 

• Work with colleagues to ensure that partnership datasets are accurate, timely and support decision making. 

• Ensure any partnership activity that requires data sharing adheres to data protection and cybersecurity requirements. 

5. General responsibilities

• Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders. 
• Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work. 
• Build and maintain positive relationships with key stakeholders including staff, trustees, members, partners and suppliers. 
• With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training. 
• Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels; and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services. 
• Adhere at all times to AdviceUK’s policies and procedures. 
• Carry out any reasonable duties compatible with the post assigned by the Head of Membership and Services. 

Freshwater Habitats Trust is the UK’s leading charity for all freshwaters. We are an evidence-led conservation organisation working to protect freshwater wildlife through practical, innovative and scientifically robust conservation projects across the UK and Europe.

This is an exciting opportunity to join the Freshwater Habitats Trust’s New Forest team, delivering practical, landscape‑scale freshwater conservation projects across the National Park.

The role will focus on identifying, developing and delivering habitat creation and restoration projects to improve freshwater biodiversity at a catchment scale. This will include undertaking catchment walkover surveys to identify issues and opportunities, and working closely with landowners, technical specialists and a wide range of stakeholders to design and implement effective interventions—including habitat creation, restoration and nutrient management.

The postholder will lead on developing project work plans, securing necessary consents and licences, and managing contractors through delivery. Alongside this, the role will involve full project and financial management responsibilities, including budget oversight, reporting against targets, and liaising with funders.

Strong stakeholder engagement is key, with the role also representing the Trust at meetings and contributing to partnerships across the New Forest. This is a varied role combining practical conservation delivery with project leadership, offering the chance to make a meaningful impact on freshwater environments.

Are you passionate about delivering excellence for victims and witnesses? Do you thrive in fast-paced environments, enjoy working with others, and want to make a meaningful difference to those impacted by crime?

Victim Support is seeking a confident and organised, Triage and Early Interventions Officer to work in our Witness Service Referral and Information Centre (RIC). You will be the first point of contact for witnesses and professionals within the criminal justice system (CJS) and will play a pivotal role in providing high quality support to all victims and witnesses of crime.

If you're motivated by team work and organising case files, we would love to hear from you.

.What We Offer

At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:

• Flexible Working Options - Including hybrid working where applicable
• Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
• Birthday Leave - An extra day off to celebrate your birthday
• Pension Plan - 5% employer contribution
• Enhanced Allowances - Enhanced sick, maternity and paternity pay
• Exclusive Discounts - High street, holidays, gyms, entertainment, and more
• Financial Wellbeing Support - Access to salary-deducted finance and guidance
• Wellbeing Resources - Employee assistance programme and wellbeing support
• EDI Networks - Opportunities to engage in colleague groups promoting equity and inclusion
• Sustainable Travel Schemes - Cycle to Work and season ticket loans
• Career Development - Comprehensive training and ongoing development opportunities

About the Role

As the Triage and Early Interventions Officer you will:

• Act as the first point of contact for clients referred into the service, ensuring that comprehensive needs and risks assessments are completed and a tailored response to each client's needs is provided.
• Deliver initial support services and ensure high quality support and effective triage work is completed for people affected by crime, in accordance with the Witness Service operating procedures and be responsible for delivery of a professional and effective telephone /video call-based support service.
• Ensure each witnesses receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
• Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.

You Will Have:

• Strong administration and organising skills.
• Knowledge of safeguarding issues and legislation relating to both child protection and vulnerable adults
• The ability to undertake needs and risks assessments and identify appropriate support
• Experience delivering services in demanding environments with a focus on customer experience and service excellence.
• Good communication skills, both written and verbal.
• The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
• Sound IT skills, including the use of Microsoft Office and case management systems.

Additional Information-

This role involves exposure to emotionally information and requires resilience and emotional maturity.
Some travel across England and Wales to meet with the RIC team may be required.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Would you like to make a difference?

Then take a look at this job. Manchester Mind are recruiting to an administrative role in a really important team – the one that generates income and impact so that, as a mental health charity, we can continue to deliver our important services.

Our purpose is to make it easier to ask for help and to get the right help to support better mental health. Administrative support is vital in this and we would like to hear from you if you feel you have the skills and experiences we are looking for.

Post: Income and Impact Team Administrator 

Salary: £17,813 actual

Hours: 24 hours pw 

The skills and knowledge that are important to us are:

· Commitment to working in a collaborative way, sharing skills and talents in order to bring about better outcomes for the team.

· Experience of working in administration.

· Understanding and experience of inputting and interpreting data.

You can download all application documents from our website.

The deadline for this post will be 12 noon on Tuesday 16th June and interviews will take place on Tuesday 23rd June.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the South West Region of England to those in the Armed Forces Community who need it most.

With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.

This role reports to the Head of Communications with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the South West Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.

With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.

About the team

The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.

You will work closely across all directorates within SSAFA, with a focus in South West, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.

About you

You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Monday 15 June 2025.

Interviews: TBC

Are you a natural relationship-builder who loves meeting people, making connections and getting things done?

We're looking for a Development Executive to join our small, friendly team and play a key role in growing and strengthening our professional community.

This is a varied and rewarding role where no two days are the same. One day you might be attending a university event, supporting a student committee meeting or helping to deliver a member event; the next you could be speaking to prospective members, building relationships with clinic owners or following up opportunities through our CRM.

Working closely with the Director of Development and wider team, you'll help recruit and engage members, support our student and new graduate community, grow our clinic-level membership offering and provide practical support across events, partnerships and member engagement activities.

We're looking for someone who enjoys building relationships, is confident starting conversations, has a strong customer or sales mindset and thrives in a fast-paced environment. Most importantly, you'll be someone who rolls up their sleeves, gets stuck in and enjoys being part of a collaborative team working towards shared goals.

We welcome applications from candidates seeking either full-time or part-time hours. We're looking for the right person to join our team and are happy to discuss a working pattern that works for both parties.

Are you passionate about supporting young people and making a real difference to young carers?

We are looking for a motivated individual to lead our Young Carers service at an exciting stage of development.

This is a unique opportunity to combine hands-on service delivery with the chance to shape and grow the project.

The role would suit someone who is confident working both operationally and strategically who can deliver high-quality support, while helping us build for the future.

Could this be you?

We’re looking for someone who:

• Experience working with children and young people
• Strong understanding of safeguarding and social work practices
• Experience of managing or supporting staff
• Excellent partnership and communication skills
• A proactive and adaptable approach

About the Role

As the Young Carers Project Manager, you will:

• Lead the day-to-day delivery of the Young Carers service
• Manage and support a small team
• Build strong relationships with schools, families and partner organisations
• Ensure high-quality support, safeguarding, and positive outcomes for young carers
• Lead and support the Young Carers Forum to develop and grow the service and to have their voices heard
• Contribute to funding bids and future service development
• Monitor and report on service performance

What else can we tell you?

• You will be joining a team of people with a strong commitment and passion to support carers.
• Salary: £29,688 for a 35 hour per week.
• Location: Trafford
• All staff receive 25 days annual leave plus bank holidays and Christmas Efficiency days.

Job role:

In this exciting and varied role, within our growing Mass Engagement department we are seeking a strategic, driven, and compassionate Individual Giving Manager to join our dynamic fundraising team.

This pivotal role will lead the development and delivery of innovative individual giving strategies that deepen donor engagement, grow sustainable income, and support families with children in hospital across the UK.

Key responsibilities:

Strategy & Leadership

• Collaborate with the Head of Mass Engagement to design and implement a robust individual giving strategy aligned with the Charity’s 5-year Impact Strategy.
• Identify and capitalise on growth opportunities across digital channels, regular giving, and mid-level donor programmes.
• Lead the Individual Giving Team (Currently 1x Individual Giving Fundraiser)

Donor Engagement & Stewardship

• Build and nurture meaningful relationships with individual donors, ensuring high levels of satisfaction and long-term support.
• Develop tailored stewardship and cultivation plans, enhancing donor connection to the Charity’s impact.
• Lead on the creation of compelling donor journeys and engagement campaigns that inspire giving and loyalty.

Campaign Management

• Plan, execute, and evaluate multi-channel fundraising campaigns and appeals, working closely with internal teams and external partners.
• Use insights and data to refine campaign strategies, improve performance, and maximise return on investment.

Data & Insights

• Leverage CRM systems and fundraising databases to monitor donor behaviour, track income, and generate actionable insights.
• Produce regular reports to inform decision-making and demonstrate impact.

Collaboration & Integration

• Work cross-functionally with colleagues in communications, digital, and Family Services to ensure cohesive messaging and donor experience.
• Champion individual giving and digital fundraising across the organisation, promoting best practices and innovation.

Skills & Experience:

Essential

• Demonstrable experience delivering successful Individual Giving campaigns, with strong knowledge of multi-channel direct marketing techniques
• A proven track record of income generation, supporter acquisition and retention, and delivering against financial targets and budgets
• Experience in managing and reporting on income and expenditure budgets, with proven experience meeting or exceeding income targets
• Experience and knowledge of digital tools, channels and tactics for raising money from individuals and deepening engagement
• Experience of using audience insights and segmentation tactics to improve results
• Creative thinker with a proactive approach to problem-solving and innovation.
• Collaborative, able to work effectively across teams and support our collective success
• Strong understanding of donor stewardship and relationship management
• Excellent written and verbal communication skills, with the ability to craft compelling narratives and engage diverse audiences
• Analytical mindset with experience in using CRM systems to report on performance and optimise campaigns
• Highly organised with strong project management skills and the ability to manage multiple priorities.
• Up-to-date knowledge of fundraising trends, especially in digital and donor engagement
• Line management and team development experience

Desirable

• Experience managing agencies and suppliers, alongside strong analytical skills to interpret data, test and optimise campaign performance
• Experience developing new income streams within Individual Giving

Contract: 1-Year Fixed Term contract
Hours: Full-time (40hrs/weekly)
Reporting to: Academy Director
Location: Remote 
Salary: £50,000 p/a + 3% pension contribution
Start date: September 2026

About us

Parallel is a small charitable initiative with big ambitions. Our mission is to increase the number and diversity of excellent young mathematicians. We are a Good Thinking project (registered Charity Number: 1147404).

Founded in 2023 by Simon Singh MBE and Dr Junaid Mubeen, our online Parallel Academy supports highly capable students to excel in maths, by providing them with structured programmes that develop their reasoning and problem-solving skills beyond the curriculum.  We currently support more than 10,000 students through the Academy, around 1000 of whom receive highly targeted support through weekly, small-group online tutorials.

We are at an exciting phase in our journey, with plans to expand tutoring to 5000 students over the next four years. Our students are motivated and ambitious. Our maths programme takes place outside of school hours, yet students have an average attendance above 95%. All of our work takes place online and is subject to safeguarding and data protection policies that are reviewed periodically to reflect up-to-date best practice.

Parallel has built a reputation for excellence, both in terms of the expectations we set for students, and the quality of service they receive from us. Our work is underpinned by an inclusive ethos; every student who applies for the Academy is guaranteed a place on one of our programmes. 

We work flexibly to both launch new initiatives and adapt our existing offerings. We pride ourselves on a creative approach to programme design and now face a familiar challenge of maintaining our quality and highly personalised approach as we scale up.

The purpose of this role
 

We are seeking an experienced Head of Operations to join and help lead our committed and energetic team. This role is pivotal to achieving Parallel’s growth ambitions while maintaining the quality of service we are renowned for. As a senior leader, you will be a lynch pin of our core team and will make a real difference to the life prospects of thousands of young students. 

On a practical level, you will coordinate and drive our core programmes, with oversight and accountability for their smooth, day-to-day delivery. You will also line-manage two full-time administrators (this may increase as the team expands), overseeing and supporting their work across communications, data and operational delivery.

We have established several processes and tools for delivering our programme effectively and the ideal candidate will have a sharp eye for process improvement and opportunity. You will need to understand and consolidate our current best practices, but also identify ones that need to be adapted or enhanced as we look to scale up. 

This role is offered initially as a fixed-term contract for 12 months, though we have every intention to extend the position longer term should the appointment prove successful. 

A note on working hours
 

This is a fully-remote role. As part of your contracted hours you will be required to regularly do some work during evenings and weekends (approx 5-8 hours a week). You may occasionally need to step in at short notice, outside of standard working hours, to support and resolve urgent operational issues.

There will also be periods when there is a higher workload (e.g., during student admissions cycles), so you may be required to offer some flexibility in working longer  - and then shorter - hours week to week. Time off in-lieu is provided for additional hours worked. 

In general, you will have significant autonomy in how you structure your working week, provided you ensure that our core operational needs are covered within the whole team.

Key responsibilities

Working for Parallel is challenging and rewarding in equal parts. On a typical day you will be fielding queries from parents, managing the logistics of 200+ tutorials a week and ensuring tutors are fully supported. We are a dynamic team that readily adapts to new situations and relishes the challenge of working through problems together. 

As part of your key responsibilities you will:
 

• Oversee the smooth day-to-day running of our Tutorial and Webinar Programmes, ensuring that sessions proceed as planned, and that any issues - from tutor cover needs to student absence requests - are swiftly and effectively addressed.

• Coordinate key aspects of our start and end-of-term administration, including payments, parent and student communications, website setup, spreadsheets and logistics.

• Oversee the admin team’s responsiveness to our high-volume shared inboxes, responding to the most sensitive student and parent queries and acting as a point of escalation where needed.

• Manage a small but growing admin team, providing regular guidance, support, and feedback.

• Play a key role in overseeing our student admissions cycles, from planning to testing, setup, delivery and communication of decisions.

• Make everyday operational decisions independently, exercising good judgement in when to bring issues to senior management.

• Work effectively with data (e.g. student learning data) - as managed through our central directories - and use it to guide decision-making and to support the effective running of our programmes. 

• Review our policies on an ongoing basis, ensuring that we are complying with our safeguarding and data protection obligations at all times and that our policies are built for scale.

• Support with schools outreach initiatives.

• Develop and document key administrative procedures (an ever-evolving ‘Operations Handbook’) to ensure that we have reliability and stability across all programmes.

• Help to shape and build on our ethos of high expectations, which translates into concrete policies regarding attendance, homework, participation and criteria for both admitting and removing students from our Tutorial Programme.

Role requirements
 

While there is no fixed template for working with Parallel, we consider the following requirements essential for this role:

• Proven leadership qualities, with the ability to act independently and decisively when the situation demands it. 

• Experience managing small teams, including multiple direct reports.

• Managed operations at large scale - you have executed product/service delivery to thousands of end users.

• Excellent project management skills, with the ability to delegate tasks and to track processes and outcomes.

• Exceptional written and verbal communication skills, with the ability to connect effectively with a diverse set of internal and external stakeholders.

• Proficiency in working with digital tools and software such as Google Sheets, Docs, Forms, Zoom and Trello (and able to learn new tools quickly and independently).

• Excellent with spreadsheets and data - you know your vlookups from your pivot tables.

• Nimble problem-solver who can think on your feet and approach complex situations with a flexible mindset.

• A ‘can-do’ attitude and strong team ethic - you are known as a supportive presence for your colleagues who will go above and beyond to make their lives easier.

• Demonstrable ability to work productively in a fully remote setup.

• A strong commitment to safeguarding, and the ability to maintain confidentiality and integrity related to all aspects of information disseminated within the organisation.
   

It is also desirable (though not essential) for you to have relevant experience in an education setting.
 

Please note that this role will be subject to an Enhanced DBS check. 

How to apply
 

If this sounds like you, please submit your CV and cover letter via CharityJob, or get in touch with any questions. 

Interviews will take place online after the closing date. As part of the selection process, shortlisted candidates will be required to complete tasks designed to assess relevant skills, including a data-based exercise.

The Communications Coordinator plays a key role in delivering LTSB’s external communications, with a strong focus on content creation, social media and digital engagement.

This includes creating social media assets, drafting copy and updating and maintaining the LTSB website. You’ll also be responsible for producing persuasive messaging and visual content to support the recruitment of young people onto our programmes and to engage employer partners.

You’ll provide hands-on support in delivering LTSB’s Communications Strategy by creating and helping to plan engaging, on-brand content that helps position the charity as a leading voice on social mobility and youth employment.

You’ll help bring LTSB’s impact to life by sharing the stories of the hundreds of young people we have supported into meaningful careers. This may include creating social and digital content, creating and editing video content, developing case studies, supporting award nominations and assisting with press or profile-building activity.

The role also supports LTSB’s commitment to youth voice and participation by coordinating our Alumni Innovation Committee, working with young people to ensure their perspectives are reflected in our communications and wider work.

The Regional Programme & Partnerships Manager plays a central role in leading and growing LTSB’s work across Birmingham. The role combines programme delivery, schools engagement, employer partnerships and youth employment support to create meaningful pathways into careers for young people from underrepresented backgrounds.

The postholder will be responsible for delivering LTSB’s Birmingham programme activity, including employment programmes, schools programme delivery and employer-led experiences, while also developing relationships with employers, schools, referral partners and community organisations that strengthen local impact. Working closely with colleagues across Programmes, Employment, Corporate Partnerships and Fundraising, the role will ensure a joined-up and high-quality experience for young people, employers and partners.

The role is suited to someone who is passionate about social mobility, confident delivering engaging programmes, skilled at building relationships and comfortable managing a varied workload across delivery, partnerships and regional development activity.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

• Salary: Starting salary of £27,625.84 per annum (pro-rated for part time hours), increasing to £28,375.84 on successful completion of probationary period. We are an accredited member of the Living Wage Foundation.
• Location: Remote with occasional attendance at Bristol office or other locations as required.
• Contract type & Hours: Permanent, Full-time (37.5 hrs) or Part-time (minimum of 30 hrs per week over 4 days). Varied shift work according to a rolling rota to provide cover from 08:00-22:00. The role involves evening, weekend and bank holiday working. Please see pg.5 of the Job Pack for more information on rota scheduling.

Purpose of the role:

You will help form part of a UK-wide team of remote Helpline Advisors operating the only modern slavery specific helpline in the UK. After completing our training package for new Helpline Advisors (approximately four weeks) you will begin working as part of a collaborative and dynamic team responding to a variety of callers and contacts.

You will be answering incoming calls, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data will be your day-to-day responsibilities.

You will contribute to a service that as well as providing information, advice and guidance to our service users, also helps create one of the largest non-governmental bodies of data on the scale of modern slavery in the UK which is used to influence strategy and policy at local, national and international levels.

You will provide trauma informed and person-centred information, advice, and guidance to a variety of caller types, including people in and out of exploitation, professionals, members of the public, and businesses.

To apply: 

• Please complete the application form on our website. This includes four questions that outline your suitability for the role, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is 23:59 on Sunday 28 June 2026.

This deadline is likely to be brought forward if sufficient applications are received by an earlier date. Please apply early to avoid disappointment.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.

Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.

We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.

We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.

Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications. 

As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies. 

You will be a key external interface for our community and partners.  You will do this by:

Staff/Board Leadership and Governance:

• Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers. 

• Building team spirit and employee engagement and offer.

• Leading and delivering regular staff performance and development reviews.

• Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.

• Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.

• Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.

• Ensure policies are kept current.

• Ensure recording and management of absence/leave.

• Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.

• Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.

• Oversee training and personal development plans for staff and volunteers, as appropriate.

• Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.

• Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.

• Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.

Foodbank Management:

• Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.

• Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.

• Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.

• Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.

• Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.

Strategy and External Relationships:

• Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.

• Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.

• Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.

• Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.

• Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.

• Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.

About you

Essential Experience and Knowledge:

• 5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.

• Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.

• Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.

• Experience in developing and leading successful and engaged volunteering programmes and support.

• Full valid driving licence. 

• Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.

• Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.

• Experience of implementing rigorous reporting and evaluation practices on operations.

• Experience of managing day-to-day financial administration and reporting.

• Evidence of delivering clear metric dashboards and reports.

• Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.

• Demonstrable knowledge and experience in HR processes and management.

• Experience in building and delivering strategic plans.

• Proven experience of effective problem solving and responding to crisis situations.

• A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.

• A nuanced and sensitive understanding of the complex reasons people attend food banks.

Desirable Experience and Knowledge:

• Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.

• Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views. 

• Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.

• Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.

Personal Skills and Attributes:

• An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.

• An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.

• A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.

• A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.

• Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.

• A high level of literacy and communication.

• A high level of numeracy and ability to analyse data.

• Strong leadership attributes to build engagement and performance with the team.

• Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.

• Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.