Administrative officer volunteer jobs

About Chapter One

Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.

Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility for building new corporate partnerships, will be crucial to ensuring that we have sufficient volunteers to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role

Chapter One is seeking a proactive, energetic and enthusiastic Business Development Officer to be an integral part of a team which aims to both maximise corporate income and take Chapter One into new regions across the UK.

Reporting to our Business Development Manager (BDM), but also working closely with our Corporate Partnerships Team, you’ll help them to deliver our annual volunteer targets. This will involve prospect research and engagement, presentations, networking, pipeline management and lead conversion.

This role within Chapter One is an opportunity for an early career professional or someone looking for a career change to hone their business development and sales skills in a dynamic, fast-growing charity which is flexible and agile. 

Key Responsibilities

Corporate Partner Recruitment

• With support from the BDM, proactively ‘sell’ Chapter One programmes to potential new corporate partners to achieve annual new partner/volunteer targets

• Use LinkedIn Sales Navigator and other relevant platforms to identify, research and contact potential new corporate partners

• Prepare and tailor communications for prospective new partners, including research on their CSR/social value strategy and its alignment with Chapter One’s mission and regional presence

• Ensure the prospective new partner pipeline is proactively managed on our Salesforce CRM and work with the BDM to automate the pipeline process where appropriate.

• Identify opportunities for regional expansion and support the BDM to secure commitments in line with launch timetables

• Identify opportunities for expansion in specific sectors or in relation to specific initiatives.

• Post on LinkedIn and develop a network of CSR and Social Value managers and relevant organisations

• Research relevant intermediaries, local authorities and groups with which Chapter One could build ‘broker’ relationships

• Keep up to date with developments in CSR/ESG/Social Value and employer-led volunteering

• Research relevant events and conferences that Chapter One team could attend to network and/or speak

• Ensure Chapter One information on external volunteering and matchmaking platforms is kept up-to-date

Account Management

• Lead the account management of a portfolio of corporate partners (approx. 10–15), delivering against retention, growth, and income targets through regular reviews and proactive relationship building.

• Plan and deliver partnership meetings, volunteer recruitment sessions, and tailored communications aligned to each partner’s CSR strategy and Chapter One’s mission.

• Collaborate with the Corporate Partnerships Team and internal teams to produce high-quality reports, pitches, onboarding experiences, and promotional materials for partners and volunteers.

• Ensure accurate partner administration, including CRM record-keeping (Salesforce), invoicing coordination, and general account management processes.

General

• Oversee, maintain and develop business development processes, including use of Salesforce CRM and exchange of information with the Corporate Partnerships Team

• Conduct administrative duties as required to support the Business Development Manager

• Attend online and in person meetings, conferences and events to represent Chapter One, talk about its work and recruit partners.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• A commitment to Chapter One’s mission and values.

• Experience of business development of Corporate Partnerships in a charity or B-2-B environment

• An ability to create compelling written pitches, ensuring messaging and brand are consistent

• Outstanding presentation skills, with the ability to excite and inspire an audience

• Excellent interpersonal skills with the ability to build relationships with business professionals at all levels

• Excellent organisational skills and attention to detail

• An understanding of CSR/social value and employee engagement/volunteering and/or a commitment to learning more about social value and how it’s interpreted by businesses

• An understanding of social media platforms, particularly LinkedIn.

• Able to take personal accountability for own workload and for delivery of targets

• A ‘can do’ and flexible approach with an ability adapt to changing priorities

• Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data

• Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, Mailchimp, PowerPoint and more.

You’ll be more successful in the role if you have:

• Experience of using social media to develop business relationships

• Experience of achieving annual sales targets

• A background in CSR or social value

Interview Dates

First Round: Week commencing 9th March

Second Round: Week commencing 16th March

Pattern Church was launched in December 2018 by the Diocese of Bristol as a Revitalisation Trust Resource Church with a vision of inviting people into family to serve Swindon. Since then, the church has grown rapidly, planted two new churches (The Well and The Light Church), and become a hub of mission and community life across the town.

The Director of Operations is part of the leadership of the church, providing the organisational, financial, and strategic backbone that enables mission and ministry to flourish. They will work closely with the Senior Leader, Trustees, and wider staff team to turn strategic vision into practical reality, ensuring strong governance, robust systems, sound stewardship, and an effective, faith-filled culture across all areas of church life.

Our team culture is shaped by GRACE—we are Growing, Reliant, All-in, Championing, and Expectant. Everyone gets involved. There is a clear sense of what we’re trying to achieve together in serving God and helping people find and grow in faith in Jesus. 

We are living in a moment of remarkable spiritual opportunity. Research shows a sharp rise in openness to faith among younger generations, something we see reflected in our own ministry and growth. The opportunities before us are significant, and the Operations Director will play a pivotal role in enabling us to step into this season with confidence and clarity.

For a full job description and information about how to apply, please head to the Pattern Church website.

Closing date: March 10th

Interviews w/c March 16th

To apply please send a CV and a cover letter by email. In your cover letter please highlight how your experience and skills relate to the job description and essential skills.

This is a full-time Chief Exec role offering an exciting time to join an organisation making

a huge impact with minimal resources. As the Organisation enters its tenth year,

regrettably the need for this work has never been greater and in addition to enhancing

existing projects, we plan to grow our Dignity Centre locations as well as expand our

outreach and impact in the coming two to five years. As a small charity, the role is

incredibly varied as well as hands-on. While there is no physical back office, meaning

the role is mostly from home/remote, the CEO spends sustained periods of time in our

projects in Nicosia, Cyprus and Bournemouth, UK as well as any new or potential

project sites in the UK and abroad. A typical day could include troubleshooting and

managing maintenance problems at distance for our projects in Nicosia and

Bournemouth, preparing and delivering interviews and presentations to the media or for

donors, calling volunteers to prepare them for collaborating with us and collating

indicator data for impact reports.

We are seeking a new Chief Executive Officer (CEO) to lead the charity; sustaining and growing our work to enhance and protect the river environment so that people and wildlife can thrive.

About you

The successful candidate will have proven senior leadership skills and strong experience in the environmental conservation sector. They will be able to demonstrate experience and achievement across the core elements of a CEO role: strategic organisational planning, business development, operational delivery, people management and development, communication and management of resources. 

If this sounds like a good fit for you, please consider joining us to lead our work in Rethinking Eden’s Rivers for Good.

About us

Eden Rivers Trust (ERT)  is the Cumbrian conservation charity standing up for Eden’s rivers, enhancing and protecting the river environment so that people and wildlife can thrive. Since 1996, we have created and protected havens for wildlife, ensured that our precious fresh water is clean and safe for everyone, and spread the word about healthy, natural rivers far and wide.

Through the combination of our team’s expertise in working with nature and natural processes, the passion of our volunteers,  and our partnership work, together we are finding better ways to help Eden’s rivers thrive – for wildlife, for people, and for generations to come.

About the role

This role represents an exciting opportunity to build on Eden Rivers Trust’s success and take the Trust forward at a time when rivers and water are high in the public consciousness and firmly on the Government’s agenda. Change is expected across the water sector, and Eden Rivers Trust wants to be part of delivering that change – working positively and practically from the ground up.  

We have opportunities to make a significant impact in tackling many environmental issues around water in the Eden and Cumbria;  promoting the concept of integrated catchment management through delivering our strategic plan and the Eden Catchment Plan, both of which contribute to the Cumbria Local Nature Recovery Strategy,  the Government’s Environment Improvement Plan and Plan for Water. 

We will do this working with a multitude of partners, including our sister Rivers Trusts in Cumbria and across the North West. 

For more information and details of how to apply, please read the Recruitment pack  

Deadline for applications: Midnight, Sunday, 15 March 2026
First interviews for this post will take place either week beginning Monday, 23 March or 30 March 2026 and will be a mixture of online and in-person interviews. 

About the Charity

From Me to You is an inspiring charity dedicated to alleviating loneliness and isolation for people living with cancer. We make connections for people living with cancer through the simple, powerful act of letter writing easing loneliness and bringing comfort, hope and human connection, one letter at a time.  Each year thousands of anonymous letters are collated by our team of volunteers and then given to patients at home, in hospitals or cancer centres by nurses and our charity partners. Recent feedback showed that 93% of our letter recipients reported that the letters lifted their mood and a quarter said that they made them feel less alone, with 80% saying that our letters made them feel cared for. Our work is powered by a passionate community of volunteers, in 2025 with their help we processed over 17,000 letters from all over the world, delivering them to cancer patients throughout the UK. 

Our Donate a Letter programme supports our 2,500+ Volunteer Letter Writers to contribute anonymous letters, some people write a couple of letters a year, others one a week. These letters are all delivered to our PO Box in Ascot. They are then sorted, read and processed by our wonderful team of local Donate a Letter Volunteers. These volunteers also then repackaged and redistributed the suitable letters to cancer patients through our partnership with hospitals, cancer centres and other charities that act as distribution partners. 

About the Role

We are seeking an organised and people-focused Volunteer Coordinator to manage and support our volunteer network. The role involves overseeing our Community Ambassadors based across the UK who support the charity through fundraising, awareness and community activities, as well as a core team of volunteers (based in Ascot) who process our donated letters by reading, filtering, packaging, and posting them to recipients. This is a key role ensuring our volunteers feel supported, informed, and motivated, while helping the charity operate smoothly and safely.

Key Responsibilities:

Volunteer Management

• Coordinate and support a team of Community Ambassadors

• Manage the core volunteer team responsible for letter processing in the Ascot area.

• Act as the main point of contact for volunteers, responding to queries and providing guidance

• Help recruit, onboard, and train new volunteers as needed.

• Implement process improvements to make operation scalable.

Operations & Safeguarding

• Oversee the letter processing workflow: reading, filtering, packaging, and posting

• Ensure volunteers follow charity guidelines, safeguarding policies, and data protection requirements

• Escalate any sensitive or concerning issues appropriately

Communication & Engagement

• Maintain regular communication with volunteers to keep them engaged and informed

• Share updates and best practices

• Foster a positive, inclusive, and supportive volunteer culture

Administration

• Keep volunteer records up to date

• Coordinate rotas or schedules where required

• Provide feedback and insights to the charity’s leadership team

What We’re Looking For:

Essential:

• Experience coordinating volunteers or people (paid or unpaid)

• Strong organisational and communication skills

• Confidence managing multiple people and tasks independently

• Ability to handle sensitive material with care and discretion

• Based within working distance of the Ascot area

Desirable:

• Experience working with charities or community organisations

• Understanding of safeguarding and data protection

• Comfortable working in a small, agile organisation

What You’ll Gain

• Flexible working within a one-day-per-week commitment

• A meaningful role making a real difference to people’s lives

• Opportunity to shape and grow a volunteer programme

• Supportive and values-driven charity environment

How to Apply

We are keen for this role to start as soon as possible so will be processing applications on a rolling basis. As part of the application process we will offer an initial 30 minute introduction call with a member of the team to go through the role in more detail and answer any initial questions you have. We will then undertake face to face or online interviews with our Founder and CEO and these are likely to take place in March.

Interested in applying please send your CV and short covering letter (no more than 1 page of A4), outlining your relevant experience and why you want to work for From Me to You.

George Watson’s College is looking for an organised and detail-focused Operations Officer to support the work of our Development Office. 

This varied role plays a key part in managing the financial, operational and data systems that underpin fundraising and alumni engagement. The Operations Officer is responsible for accurately processing and reporting philanthropic income, managing the Development CRM (Raisers Edge), and working closely with the Finance Team to ensure strong controls, compliance and high-quality information. 

We are seeking someone who enjoys working with data and systems, has a keen eye for detail, and values collaboration. In return, you’ll join a supportive school community and contribute to work that helps strengthen connections with alumni and create long-term impact for George Watson’s College. 

Hours of work: 29 hours per week, 52 weeks per year, with the requirement for some evening and weekend work, as well as travel within Scotland and the UK. Flexibility is therefore required. 

Salary: £36,721 - £41,838 (Based to 36.25 hours and 52 weeks) this equates to £29,376 - £33,470 (Based on 29 hours per week) 

Benefits: Seven weeks annual leave (two to be taken at Christmas and New Year, automatic enrolment in the contributory support staff defined contribution pension scheme, reduced school fees at George Watson’s College for children of staff, Membership of the Galleon Club (the school’s fitness club) 

We are seeking an experienced and highly organised Business Manager to provide strategic and operational leadership across finance, HR, property management, compliance, and administration.

This is a pivotal role within ORL, working closely with the Chief Executive Officer to ensure the organisation is financially sustainable, compliant, and well-run, and that our properties and systems support the delivery of safe, high-quality services for residents, staff, volunteers, and visitors. 

Your responsibilities will include overseeing financial operations such as payroll, pensions, Gift Aid claims, and bank reconciliations, as well as supporting the preparation of financial reports and budgets. You will manage HR administration, including recruitment, onboarding, policy development, and employee wellbeing. In addition, you will ensure compliance with health and safety legislation, carry out risk assessments, and oversee property management, lease agreements, and insurance.

The ideal candidate will have strong experience in finance and HR management, excellent organisational skills, and the ability to lead and motivate staff. You’ll be confident in handling budgets, compliance requirements, and operational systems, with a proactive approach to problem-solving. Experience working in the charity or not-for-profit sector would be an advantage.

This role offers the opportunity to make a real impact by ensuring our organisation runs efficiently and sustainably, supporting the delivery of our mission and services.

An exciting opportunity has arisen for an experienced and motivated professional interested in working in a thriving and successful Development team. We are seeking an individual who has the skills and determination to help support the University’s trust and foundation fundraising and enjoys working as part of a happy and vibrant in-house/remote team.

Working to support the Senior Development Manager, Trusts and Foundations; the Development Officer, Trusts and Foundations, will help to deliver the trust and foundation fundraising strategy. The post-holder will work alongside Development colleagues to identify funding opportunities both in the UK and internationally. The post-holder will have responsibility for securing significant new funds to support the strategic priorities of our £300 million fundraising campaign which covers a wide range of areas. This work will focus particularly on proposals for four and five figure gifts.

The post-holder will assist the Senior Development Manager, Trusts and Foundations, in cultivating currently engaged and new trusts, foundations and charities. They will work with the Senior Development Assistant (Research) to grow the pipeline of giving through research into suitable trusts and foundations whose aims are closely aligned with the strategic priorities of the University.

The post-holder will have experience of trust and foundation fundraising accompanied by a sound knowledge of university fundraising. They will be a creative and strategic thinker and possess excellent communication skills with the ability to work proactively, both internally and externally. This role will require knowledge of trust and foundation funders, excellent written communication skills and a high level of attention to detail.

Above all, the post-holder must be passionate about the role that philanthropy plays in supporting higher education for the benefit of society as a whole.

In addition to the salary on offer for this position, there are a wide range of benefits for staff working at the University of St Andrews:

•       Financial contribution to relocation

•       Membership of the S&LAS Pension Scheme with generous employer contributions

•        A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies, supporting work-life balance

•        Staff discount scheme for local and national goods and services

•       Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel

•       Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme

•          34 Days Annual Leave plus 5 Public Holidays.

Closing date: 11 March 2026

Interview date: 19 March 2026

Salary: £32,000 - £34,000 per year

Contract Type: Two-year fixed term contract, with possible scope to extend subject to budget considerations

Location: UK (minimum 2 days per week in the London office)

Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting to: Xavier Banson, Senior Communications Manager (Brand and Digital)

HOW TO APPLY

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on Sunday 1st March via the Application link on Workable.

Your covering letter should outline:

• Your motivations for applying to this role and what about our mission resonates with you.
• Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description. 
• How this role fits into your career plans.

INTERVIEW STAGES

The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):

• First-round interview w/c 9th March.
• Second-round interview w/c 16th March.

Candidates will be asked to prepare a presentation (10-12 minutes maximum) on managing a digital communications calendar. Candidates should allocate no more than 3 hours to prepare this task.

• Final interview with the CEO.

ABOUT THE ROLE

Mission 44 exists to drive change so that every young person can thrive in school and access great careers in STEM. As our work expands, so too does our need to tell stories that highlight the barriers young people face, demonstrate solutions, and inspire action. This exciting new role reflects our ambition to expand Mission 44's voice and enhance engagement across our digital channels.

As the Digital Communications Officer, you will play a key role maintaining Mission 44’s digital presence across our website, social media platforms, and email marketing. You’ll help to create high-quality, impactful content that connects diverse audiences to our mission and elevates the voices of young people within our network. Working collaboratively across the organisation, you’ll distribute content across digital platforms, ensuring our communications are timely, forward-looking, and aligned with Mission 44’s brand.

You’ll also use data and analytics to optimise digital output, track performance, and spot emerging trends - proactively identifying opportunities to grow reach and engagement. From planning and scheduling content to supporting campaign delivery and evaluation, you’ll help strengthen our storytelling and ensure all our digital platforms are being used to drive long-term, systemic change for young people.

We’re looking for someone creative, proactive, organised, and detail-oriented, with a passion for championing youth voices. You’ll thrive in a fast-paced environment, supporting multiple projects with confidence, and bring fresh ideas that help Mission 44 stand out across the digital landscape. If you’re motivated by impactful storytelling and want to be part of an ambitious team, we’d love to hear from you.

Requirements

DIGITAL PLATFORMS & CONTENT MANAGEMENT (50%)

• Manage Mission 44’s communications calendar, ensuring timely and consistent content across website, email newsletter, and social media channels.
• Coordinate content scheduling, publishing and distribution to maximise reach and engagement.
• Maintain and update the Mission 44 website to meet organisational and audience needs, including publishing content and ensuring accuracy and consistency.
• Ensure our digital communications are consistent with compliance best practice, including as it relates to data protection and safeguarding.

CONTENT PRODUCTION (20%)

• Support the planning and delivery of creative content and digital campaigns to drive engagement and increase impact.
• Lead on producing branded digital assets, including graphics, reports, presentations, newsletter and social media content, ensuring alignment with Mission 44’s brand guidelines.
• Work with internal teams and external partners to gather content, stories, and case studies.

MONITORING, REPORTING & INSIGHTS (20%) 

• Monitor, analyse, and report on digital performance using tools such as Google Analytics and Sprout Social.
• Share regular insights on latest digital trends and audience engagement, making proactive and data informed suggestions.
• Monitor social media activity, media mentions, sector news, and partner content, flagging relevant updates, risks and opportunities.

ADMINISTRATION & INTERNAL COMMUNICATIONS (10%)

• Provide administrative support including scheduling meetings, storing data and documentation, and wider coordination across the communications team.
• Share regular internal updates on digital activity, performance, and media coverage to support cross-team collaboration and alignment.
• Maintain records and systems to ensure effective content management and reporting.

ESSENTIAL 

• Experience managing digital platforms including websites, email marketing (e.g. Mailchimp), and social media channels.
• Passion for creative storytelling and knowledge of latest digital trends.
• Strong content creation skills, including copywriting and use of design software (e.g. Canva, Adobe).
• Experience using analytics tools such as Google Analytics and social media management platforms (e.g. Sprout Social).
• Excellent organisation and time management skills, with the ability to manage multiple priorities.
• Strong attention to detail and commitment to brand consistency.
• Good communication and collaboration skills.
• Insight into data protection as it relates to digital communications.

DESIRABLE

• Experience working in the charity, education, or youth sector.
• Familiarity with content management systems (CMS).
• Basic knowledge of SEO and digital best practice.

PERSONAL QUALITIES  

• Passionate about supporting and empowering young people from every background to thrive.
• Committed to storytelling that amplifies the voices of young people around the world.
• Resilient and adaptable, with the ability to navigate uncertainty and shifting priorities with confidence.
• Highly organised and able to maintain high-quality output whilst working in a fast-paced environment.
• Ability to work independently and also as part of a dynamic team; self-motivated and proactive.

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and acccess to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

Do you have experience delivering high-quality Special and Challenge events? Are you highly organised, relationship-focused and motivated by making a difference? Join The Sick Children’s Trust and help raise vital funds to support families with seriously ill children in hospital.

The role

We are looking for a Senior Events Officer to join our Events team during an exciting period of growth. Working closely with the Events Manager, you will project manage a varied portfolio of Special and Challenge events, helping to grow income and awareness for the charity.

Our events programme includes events such as our Carol Service, Art Exhibition and Supper Club, alongside major challenge events including the London Marathon, Great North Run, Royal Parks Half Marathon and London Landmarks Half Marathon. As the programme develops, you will have the opportunity to lead on specific events and contribute to shaping future activity.

This is a varied and hands-on role, combining planning, logistics and on-the-day delivery with supporter stewardship, supplier management and collaboration across teams.

Key responsibilities include:

Planning and delivering a portfolio of special and challenge events, ensuring excellent supporter experience

Managing income and expenditure against event budgets and targets

Building and maintaining strong relationships with supporters, suppliers and external partners

Working with Communications and Marketing colleagues to promote events across digital, print and social channels

Collaborating with Philanthropy, Corporate Partnerships and Community teams to meet shared objectives

Securing auction prizes, raffle items and pro bono support for events

Maintaining accurate records, databases and event administration

About you

You enjoy delivering events that combine creativity with meticulous organisation. You are confident juggling multiple projects, building relationships and working collaboratively across teams. You will already have experience of fundraising events or challenge events, with strong communication skills and attention to detail. Experience working with high-value supporters, celebrities or suppliers would be an advantage together with experience of event management software/word press or if not a willingness to learn, enhance and streamline systems.

Most importantly, you are motivated by The Sick Children’s Trust’s mission and want to use your skills to make a meaningful impact for families when they need it most.

How to apply

Please submit your CV along with a covering letter outlining how you meet the requirements of the role 

Applications will be reviewed on an on-going basis and therefore early applications are advised. We may close the advert earlier than the closing date.

Closing date: Sunday 1 March

Reporting to the schools in house Legal Advisor, you will ensure the school operates in full compliance with all statutory, regulatory, and internal policy requirements, promoting a culture of compliance across all areas of school activity.

This role is initially offered on a one-year fixed term contract working term time, plus INSED days and a further three weeks during the school holidays (38 weeks). The role also has part time support provided by the Compliance Administrator.

Salary circa £63,000, depending on experience. This is based on full-time equivalent annual salary of £75,000.

To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment website.

Closing date: 9am on Thursday 5 March 2026

Interview date: Friday 13 March 2026

Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.

We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.

The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.

Are you a highly organised, proactive leader with proven management experience and a passion for delivering exceptional visitor experiences? Guildford Cathedral is seeking a dynamic Head of Commercial Enterprise to oversee our Visitor Experience and Events Team. In this pivotal role, you will drive excellence across our Café Restaurant franchise and Cathedral Shop, ensuring outstanding service for all events clients and visitors.​

Background​

​Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good.  We do this by being a warm-hearted community open to God, to all, to growth and to transformation.  Over 100,000 visitors come to the Cathedral each year and our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers.​

Reporting to:Chief Operating Officer.

Accountable to:The Chapter of Guildford Cathedral and the Guildford Cathedral Enterprises Management Board.

Hours and salary:Full time – 35 hours per week (flexibility is essential for this role and the hours worked are governed by the pattern of the events programme). The salary for the post is £45,400.

​What You'll Do:​​

​Lead the Enterprise team to provide an outstanding level of service to events clients, visitors, including the families programme, and deliver excellence in the Café Restaurant franchise and the Shop. You will work enthusiastically as part of the Cathedral’s team of staff and volunteers to help deliver our vision. ​

​Some of the Key Responsibilities of the role:​​

• Events

  • To direct the events team in organising the extensive events programme, maximise the spare capacity of the Cathedral building and the adjacent grounds, thereby generating income as required by the Cathedral budget.
  • To be responsible for the execution of events, delegating to the Events Team and/or other Staff members as appropriate.
  • To be on duty as part of the team rota delivering events.

  Café Restaurant

  • To ensure that the franchise delivers the requisite performance, in terms of quality and financial benefit to the Cathedral, as required by the contract between Guildford Cathedral Enterprises and the franchisee.

  Management

  • To be the line manager for the Enterprise team members, including Events Officer, Events Assistant, Shop Manager & Shop Assistant, Visitor Engagement Officer, and the Families Engagement Officer.
  • To be the Cathedral point of contact for management issues related to the employees of the Café Restaurant franchisee.
  • To attend Diary Management and Head of Department Meetings.
  • To ensure all marketing and relevant information reaches the marketing team in a timely manner.

  Shop

  • To direct the Shop team to provide value for money in the Shop, delivering an excellent level of service to the community and a level of income required by the Cathedral budget.

  Visitor Engagement & Families Programme

  • To direct the Visitor Engagement Officer and Family Engagement Officer to deliver the wide programme of tours, concerts, and Family engagement days, broadening our visitor numbers and demographic and managing the outreach activities actively and effectively.​

We are looking for a Head of Commercial Enterprise who will has:​​

• Significant management and leadership experience.
• Excellent customer service skills.
• Excellent financial, numerical, and administrative skills.
• The ability to work within tight deadlines, highly organised with excellent time management skills.
• Excellent written and oral communication skills.
• Confidence and is self-starter, diplomatic and helpful.
• Flexibility and is a responsive team player.
• Evidence of strong IT skills.
• Experience of working in a unique venue or similar environment.
• 3 years operational experience of running events.​

Icon, the Institute of Conservation, is looking for an experienced and collaborative Groups and Public Programmes Lead to help us empower our volunteer community and bring the value of heritage conservation to wider audiences.

Thanks to funding from The National Lottery Heritage Fund, this new role will support Icon’s volunteer-led specialist Groups, helping deliver inspiring events, talks, training and activities that celebrate and share widely the importance of conservation.

You’ll develop and lead Icon’s public engagement programme – creating partnerships with charities, schools and community organisations, coordinating studio visits and workshops, and championing opportunities for conservators to connect with new audiences. You’ll also design and deliver volunteer training, support Group committees, and line‑manage our Groups & Public Programmes Administrator.

We’re looking for someone with experience delivering creative or cultural programmes, supporting volunteers, and managing partnerships. Strong communication, organisational skills and a passion for heritage are essential.

Icon is committed to equality, diversity and inclusion, and we welcome applicants from all backgrounds.

Salary: £32,000 - £34,000 per year

Contract Type: Fixed term for 24 months, with possible scope to extend subject to budget considerations

Location: UK (minimum 2 days per week in the London office)

Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting To: Chief of Staff (Executive Office), with regular contact with the CEO

HOW TO APPLY

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 3rd March via the .

Your covering letter should outline:

Your motivations for applying to this role and what about our mission resonates with you.
Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
How this role fits into your career plans.

INTERVIEW STAGES

Interviews are expected to take place over two stages as follows:

First panel interview: Monday 16th March (30 minute pre-interview task followed by 45 minute panel interview)
Final interview: Tuesday 24th March (45 minute panel interview)

Requirements

ABOUT THE ROLE

We’re looking for a proactive, thoughtful and highly organised individual to play a central role in the smooth running of Mission 44. This is an exciting opportunity to work at the heart of the organisation - closely supporting the Chief Executive Officer, coordinating key meetings and communications, supporting effective governance and decision-making processes, and helping ensure that our strategic priorities move forward. You’ll also often act as a first point of contact for Mission 44, so we’re looking for someone who is collaborative, professional and confident in engaging with a wide range of people. 

This role offers significant responsibility, visibility, and variety, and is ideal for someone who thrives in a dynamic environment and is excited by the chance to grow, learn, and make a meaningful contribution to Mission 44’s mission. If you enjoy enabling others to do their best work, have strong judgement, and can stay calm and solutions-focused in a fast-moving environment, we’d love to hear from you.

ROLES AND RESPONSIBILITIES
EXECUTIVE SUPPORT TO THE CEO (70%)

Provide high-quality, proactive executive support to the CEO, ensuring they are able to operate effectively and efficiently in a fast-paced environment.
Manage the CEO’s complex and evolving diary, including scheduling internal and external meetings, prioritising requests, anticipating conflicts, and ensuring time is protected for strategic priorities.
Coordinate all CEO travel and logistics, including itineraries, briefings, and expense processing, ensuring a seamless and well-prepared experience.
Act as a trusted first point of contact for the CEO, handling enquiries with discretion and professionalism and ensuring timely, high-quality communication with internal and external stakeholders.

GOVERNANCE AND SENIOR LEADERSHIP COORDINATION (15%)

Support the effective functioning of Mission 44’s Board and governance cycle, working closely with the Chief of Staff to coordinate Board and Committee meetings throughout the year.
Manage end-to-end logistics for Board and Committee meetings, including scheduling, circulation of papers, and maintaining a forward planner for the governance calendar.
Support the preparation and circulation of high-quality Board materials, ensuring papers are accurate, timely, and clearly presented.

DELIVERY, CULTURE AND ORGANISATIONAL IMPACT  (15%)

Play a hands-on role in delivering the smooth and effective operation of the Executive Office, coordinating meetings and supporting priorities to be executed to a high standard and on time.
Track actions and decisions arising from Board, SLT, and Executive Office meetings, following up with owners to support delivery and accountability across the organisation.
Contribute to the delivery of key organisational moments, such as team and SLT away days and Board meetings, supporting planning, logistics, and on-the-day execution.
Actively contribute to a positive, values-led culture by modelling professionalism, collaboration, and a delivery-focused mindset within the Executive Office and beyond.

ESSENTIAL 

Ability to handle confidential and sensitive information with the highest levels of integrity, judgement, and discretion.
Proactive, solutions-focused approach, with the confidence to anticipate needs, spot issues, and take initiative.
Proven experience of maintaining high-quality output whilst working in a fast-paced environment.
Outstanding written and verbal communication skills, with the ability to engage professionally and confidently with senior leaders, trustees, partners, and external stakeholders, sometimes on behalf of the CEO.
Strong attention to detail, with a commitment to delivering work to a consistently high standard.
Ability to model all of Mission 44’s values in your ways of working.
Passionate about supporting and empowering young people from a diverse range of backgrounds to flourish and succeed.

DESIRABLE 

Proven experience providing high-quality executive support in a fast-paced, high-trust environment.

Experience supporting Board and Committee processes, including meeting coordination, minute-taking, and action tracking.
Familiarity with governance requirements and best practice in a charity or non-profit context.
Experience supporting a CEO, senior executive, or Board in a charity, foundation, or mission-led organisation.
Experience working in a small or growing organisation, with the flexibility to adapt as priorities evolve.
Experience using Google Workspace and CRM tools.

Benefits

Enjoy 28 days annual leave, plus a day for your birthday
Use our cycle-to-work scheme and free gym access
Save for retirement with our generous pension package
We finish every Friday at noon in August
Optional health insurance and acccess to an EAP
Professional development budget of £1k
Unlimited volunteering leave, as agreed with your manager
Wellbeing allowance to spend in whatever way works for you
Competitive parental leave package