Administrator and engagement officer jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
This is a fixed-term maternity cover opportunity for a Partnerships Account Manager. In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! As this is a maternity cover, we expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the success of the organisation.
Key Responsibilities:
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Client Acquisition and Relationship Management
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Proactively seek new business opportunities within assigned regions to grow the client base.
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Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
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Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
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Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team
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Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity.
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Strategic Planning and Development
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Collaborate with Senior Leaders to develop strategies for client retention and growth.
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Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
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Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
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Performance Monitoring and Reporting
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Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
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Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
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Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
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Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.
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Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data.
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Line Management and Support Coordination
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Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.
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Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
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Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
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Work with other area leaders, to ensure strong delivery of services.
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Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives..
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Bid Management and Process Improvement
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Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.
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Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
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Report on bid submission performance, review bidfeedback to continuously improve.
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Essential Skills and Experience:
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Detailed knowledge of the UK education sector.
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Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
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Proven track record in client relationship management, with experience in sales or partnership development roles.
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Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
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Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
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High level of empathy and commitment to supporting vulnerable and underserved communities.
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Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
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Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
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Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
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Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.
Desirable:
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Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.
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Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
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Competitive salary
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Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
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Flexible, hybrid work environment with regular opportunities for in-person client engagement.
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Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
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Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
Next steps
If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.
Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.
The client requests no contact from agencies or media sales.
Job Title: Development Manager
Location: London
Reports to: Chief Executive Officer
Job Summary
The Development Manager will be a dynamic and experienced fundraiser with strong technical skills in grant and funding solicitation, management and stewardship across Crisis Action’s current donor targets including major foundations, governments, and High Net Wealth Individuals (HNWI). They will serve as the anchor of a newly configured fundraising team designed to support Crisis Action to nurture its existing donors and secure the next generation of support for its ground-breaking work.
This role is pivotal in ensuring excellence in our outreach, proposals, reporting and communication to drive resource mobilisation that is essential for the organisation’s financial sustainability at a time when our distinct model and way of working is needed more than ever.
Principal responsibilities
Donor engagement and communications
- Oversee and coordinate day-to-day engagement with current and prospective foundation, government and individual donors by members of the Crisis Action team
- Represent the organisation vis-à-vis donor representatives
- Support HNWI donor benefits structure and cultivation plans
- Prepare compelling and timely donor reports, donor updates, letters of receipt and other outreach materials in collaboration with finance and campaign teams.
Grant management and oversight
- Ensuring timely and skilled drafting, consultation and sign off of high-quality grant proposals
- Timely acknowledgement of all contributions and compliance with donor requirements
- Preparation of high-quality proposal budgets and financial reports for donors in compliance with grant specifications and deadlines, in close cooperation with the Finance Team
- Review all grant agreements and monitor/ensure the organization's adherence to its contractual commitments.
Strategic vision and guidance:
- Provide strategic support to the Chief Executive Officer on short- and long-term fundraising strategies and broader resource mobilisation initiatives to ensure our fundraising strategy and its implementation helps achieve organisational goals
- Set fundraising targets and produce periodic funding forecasts in consultation with members of the team.
Research and intelligence:
- Carry out donor research and provide strategic insights and donor related updates and background information to relevant colleagues.
- Monitor and ensure a solid pipeline of donor prospects
Team coordination and collaboration
- Ensure that there is a clear workplan that anticipates what has to happen when to guide team resource allocation and workload management
- Ensure effective and efficient processes of gathering and sharing information across the team to support timely donor engagement and stewardship with clear protocols on the cadence of team calls and written updates
- Support colleagues to adhere to agreed fundraising roles and responsibilities
Communications
- Ensuring effective and timely communications to donors, Crisis Action’s board and team
- In collaboration with the CEO, ensure timely and regular flow of information to the team on fundraising progress
- Timely production of high-quality fundraising updates for our Board
Data and Systems Management
- Sustain, manage and where possible further develop the relevant administrative infrastructure, including grant tracking and reporting systems, Salesforce contact database, events calendars, contact lists, donor profiles, website and annual report donor acknowledgement lists and meeting minutes
Job Specifications
Essential Skills & Experience
- Minimum 5 years’ experience in fundraising, donor relations, or development within the non-profit or international advocacy sector
- A proven track record of engaging with foundations and government officials to secure and manage grants
- Demonstrated ability to forge new donor partnerships, and a track record of bringing in new revenue
- Strong understanding of government and foundation funding landscapes with at least some familiarity with differences between them and the stewardship of major gifts from individual giving
- Experience in drafting compelling fundraising proposals, reports and donor updates for a variety of donors – foundations, governments and individuals
- Strong all-round communication and storytelling skills
- Experience producing a range of communications materials for different audiences
- Strategic thinker with the ability to translate organisational goals into actionable fundraising plans
- Proficiency in CRM systems (e.g., Salesforce) and grant management tools
- Ability to work collaboratively across teams and cultures with colleagues dispersed across the world
- Financial literacy and a proven ability to understand and construct budgets
- Collaborative and empathetic approach to team and donor engagement
- Enthusiasm, initiative and willingness to learn
- Ability to work well under pressure and meet deadlines
- Excellent organisational and administrative skills, including a systematic approach to maintaining donor tracking systems
- Fluency in oral and written English
- Proficiency in Salesforce and Microsoft Office (Word, Excel, PowerPoint)
- Ability/willingness to travel to staff retreats and for donor visits.
- Legal right to work in the UK
Desirable skills and experience
- Proficiency in additional languages
- Established donor networks
- Experience managing major gifts and cultivating individual donor relations
- Knowledge of conflict, human rights, or social justice issues
Key Relationships
- Senior Management Team, Development Team, Finance Team, Campaign Leads, Office Directors
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary & Benefits
Salary: We have set bands for the salary range for all positions at Crisis Action. The baseline of our salary range for this position is £40K per annum.
Benefits: 25 annual leave days (30 days after 3 years). Up to 6% contribution to pension. 3-month long service leave after 6 years and one-month sabbatical leave in year 10. CA additionally offers an annual inflationary increase, and 2% salary increase in year 2, 4 and 8 subject to availability of funds.
DEI (Diversity, Equity and Inclusion) Statement
Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit.
The client requests no contact from agencies or media sales.
The South East Gambling Harms Partnership is a consortium of regional Citizens Advice offices that include: Wokingham, Reading, West Berkshire and East Berkshire offices in Berkshire and Hart, Rushmore, Basingstoke and Tadley in North Hampshire. This is a high-profile initiative funded by the Office for Health Improvement and Disparities (OHID) to tackle gambling harms through the collaboration of the South East Gambling Harms Partnership.
The Role
We are looking for a strategically-minded Regional Service Manager to lead the South East Gambling Harms Partnership. You will be the architect of our strategic engagement, building trusted partnerships with NHS commissioners and local authorities to ensure gambling harms are a priority in local health responses. You will lead a dedicated team of Training Leads and Prevention Workers, fostering a culture of accountability and innovation, building strong links with VCSE partners and the wider community.
Key Responsibilities
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Strategic Leadership & Influence: Act as the lead advocate for the partnership, engaging with NHS and Local Authority commissioners to ensure gambling harm prevention is embedded into local health strategies and regional policies.
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Partnership Management: Provide cohesive leadership for a collaboration of eight Citizens Advice offices, ensuring all locations are aligned, accountable, and integrating gambling screening into daily practice.
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Operational Oversight: Lead the project team (Data Officer, Training Leads, and Prevention Workers) to meet ambitious targets, while managing budgets, risks, and funder reporting.
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Stakeholder Engagement: Foster "trusted partner" relationships with grassroots organisations and wider community sectors to reach high-risk groups, including young people, veterans, minority communities and affected others.
What we do is extraordinary.
And we need a Head of Fundraising who understands all of that.
Let’s start with the obvious.
You’ll need a sense of humour for this job.
Because we work with animals and children — and both have a habit of humbling you, daily.
HorseWorld Trust rescues abused and neglected horses and gives them a second chance at a meaningful life. Some of those horses go on to support vulnerable children and young people — including those with SEMH needs, SEND and children in care — through our Discovery – Discover Horses, Discover Yourself™ programme.
What we do is extraordinary.
It is also muddy, unpredictable, emotional, joyful, heartbreaking, funny and deeply human.
About HorseWorld (the real version)
Horses are incredible animals. They’ve carried humans into war; it’s no wonder they can read exactly what a child needs, often before the child knows it themselves.
Sadly, some people still abuse and neglect them. That’s where the HorseWorld hug comes in. With us, horses are safe. They live out all year round, form herds, roll in the mud, escape occasionally (because… horses), and get to live like horses again.
Our 160-acre farm is minutes from Bristol and Bath, but feels like a different world. In winter, photoshoots and tours involve waterproofs and wellies. In summer, it’s an outdoor oasis.
We do serious work — and we also believe in joy:
· Horse Festivals
· Carol services
· Massive corporates on their knees pulling ragwort
We are kind, committed, slightly irreverent, and very proud of what we do.
Why this role exists (the honest bit)
We raise around £1.5m a year against operating costs of around £2.5m.
Fundraising needs to grow — but more importantly, it needs to work better.
This role exists to:
- grow sustainable, controllable income
- improve return on investment (ROI)
- focus on what actually delivers impact
- stop doing things that don’t (even if they’re well-loved)
You won’t be expected to perform miracles.
You will be expected to bring clarity, judgement and leadership — with empathy and humour intact.
The role (what you’ll actually do)
As Head of Fundraising & Communications, you will:
- Sit on the Senior Management Team and report to the CEO
- Lead all fundraising and marketing comms activity
- Take responsibility for income and cost-effectiveness
- Shape strategy, set priorities and make evidence-based decisions
- Personally steward a small number of key major donors and partners
You’ll lead a talented team covering:
· Individual Giving
· Major Donors & Philanthropy
· Corporate Partnerships
· Trusts & Grants
· Digital Content
- Data, CRM & Compliance
You’ll also work closely with our Heads of Equine Welfare and Discovery to fundraise for our work with vulnerable horses & children.
Who this role is for
You’ll probably thrive here if you:
· Are an experienced charity fundraiser who’s seen how things really work
· Understand that “more activity” is not the same as “more impact”
· Care about ROI and relationships
· Can make tough decisions without losing kindness
· Are both proactive and adaptable
· A great communicator and relationship builder
· Are comfortable talking to Trustees one minute and standing in a muddy field the next
· Can laugh when a horse wanders into a carefully planned moment (because it will)
You don’t need to be an equine expert — but you do need to like animals, people, and the beautiful messiness of both.
What we offer
· A genuinely senior SMT role with real authority and Board backing
· Space to think, not just react
· A values-led organisation that tells the truth
· A team that works hard, laughs often and cares deeply
- Horses who will keep you grounded (sometimes literally)
Final thought
This is not a polished, corporate fundraising role.
It is a meaningful one — rooted in rescue, recovery, growth and second chances.
If you want to lead fundraising in a place where the work matters, the people are lovely, the horses are honest, and humour is not optional — we’d love to hear from you.
Key Details
Salary: £50,000 per annum depending on experience plus benefits
Hours: 35 per week (Mon–Fri, some weekends)
Location: HorseWorld Trust, Bristol
Reports to: CEO
DBS required
Application Details
To apply for this role please complete the application form (available to download from our website or contact us to request the form).
This role is subject to a DBS check, and you will be required to provide proof of your right to work in the UK. We are a Safer Recruitment organisation and this is mandatory.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Philanthropy Officer, you will build strong, lasting relationships with individuals, families and organisations, helping them to achieve their philanthropic goals while increasing charitable income and delivering meaningful impact in communities across Wales.
We’re looking for someone with a strong understanding of social issues and community needs in Wales, who can use that insight to build networks, identify opportunities and develop tailored support for existing and prospective donors. This role will play a key part in securing new funding, growing our donor base and building high-quality, long-term relationships.
To be successful in this role, you will have:
- Proven experience in a philanthropy or fundraising relationship management role.
- Ability to identify and develop new philanthropic opportunities, including prospecting and converting new donors.
- Excellent interpersonal skills and experience of developing, managing and growing relationships.
- Strong communication, evidencing excellent customer relationship with a focus on trust, respect, confidentiality and attention to detail alongside the ability to juggle multiple relationships simultaneously.
- Confidence speaking publicly to a variety of audiences.
- High levels of motivation, be results-driven and able to work independently as well as collaboratively within a team.
- Experience of producing compelling reports, narrative and presentations alongside creating tailored donor experiences to inspire donors.
- A strong commitment to your own learning and development.
Read more in the full job pack.
We turn philanthropy into lasting community impact across Wales. We’re a trusted bridge between donors and the grassroots communities they care about.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About RSBC
The Royal Society for Blind Children (RSBC) believes that every blind young person should have the chance to live life without limits. We work with children, young people and their families to provide specialist education, practical support and life‑changing opportunities.
About the role
We are looking for a tenacious and curious Data & Insight Analyst. This role is at the heart of how we use data to drive change. You’ll own our approach to data, insight and reporting across fundraising and services, making sure our systems work brilliantly, our data is trusted, and our reporting actually gets used.
In this role you’ll turn information into actionable insight; spotlighting how our supporters engage with us, how our services make a difference, and where we can do better. Your work will help us make smarter decisions, provide better supporter experiences, and ensure stronger outcomes for blind children and young people.
This is a varied role that will require both hands‑on day-to-day data crunching alongside organisation‑wide collaboration and continuous improvement. If that sounds up your street, we’d love to hear from you.
About you
You will be highly organised, analytical and improvement‑focused, with confidence to work across teams and explain complex stuff simply. You will have:
- Solid experience of end‑to‑end database management
- Excellent data analysis and interpretation skills
- The ability to produce visual reports, dashboards and reports, using data from different sources
- Strong problem‑solving and troubleshooting skills
- Outstanding attention to detail and commitment to data quality
- Great communication skills
- Most importantly, you will share RSBC’s commitment to supporting blind and partially sighted children and young people to live a life without limits
Why work for us?
- Flexible and hybrid working
- The opportunity to shape how data and insight are used across the organisation
- A values‑driven organisation with a clear purpose and impact
- Other benefits include an Employee Assistance Program, Perkbox and a 3% contribution towards your pension
Key responsibilities
Data management & systems
- Act as the primary system administrator for RSBC’s key databases
- Maintain high standards of data accuracy, hygiene and documentation
- Manage user permissions and secure access in line with data protection requirements
- Oversee integrations, imports, exports and API connections
- Lead on troubleshooting, system development and liaison with external providers
- Conduct routine data quality checks, audits, cleansing and deduplication
- Support month-end reconciliation, in collaboration with the Finance team
- Maintain accurate consent records and ensure regulatory compliance
- Advise colleagues on best practice and ethical data use
Insight & reporting
- Produce regular insight reports for teams across the organisation
- Develop KPI dashboards and visualisations to support decision‑making
- Analyse fundraising data including supporter behaviour, retention, conversion and lifetime value
- Analyse service delivery data including demographics, reach and outcomes
- Support impact measurement and reporting for funders
- Design, analyse and interpret surveys and evaluation data
- Proactively identify and communicate actionable insights
Development & improvement
- Identify opportunities to improve systems, workflows, automation and reporting
- Lead development projects to enhance how RSBC uses data
- Explore opportunities to build a ‘single customer view’ across platforms
To be there for blind children and their families with specialist support throughout their journey.
Membership Experience Officer
Salary: £30,000 FTE
Contract type: Fixed term to end March 2029
Working hours: Part time, 22.5 hours per week
Location: Taunton Office, 34 Wellington Road, Taunton TA1 5AW, Hybrid
This part time role (22.5hrs/week) is a new opportunity with Somerset Wildlife Trust to improve the productivity and sustainability of our core unrestricted income.
About Us
Somerset Wildlife Trust is a local independent charity and the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We champion Somerset’s stunning, diverse, and important natural environment, making the case for nature to the public and politicians. We protect wildlife and lead the recovery of the environment by example, including on our nature reserves.
The support of our amazing members is key to our success enabling us to deliver plans for nature’s recovery, improving the natural environment of Somerset for the benefit of wildlife and people.
About the Role
Membership forms the bedrock of our fundraising portfolio, and as Membership Experience Officer you’ll play a central role in finding innovative ways to recruit new members while providing exemplary stewardship to retain and inspire existing supporters to continue supporting nature and take action in other meaningful ways.
Key Responsibilities and Tasks
Responsibility 1: Membership Recruitment
- Work closely with the Comms team to grow our audience through lead generation campaigns on social media
- Work closely with the Comms team to recruit new members including through social media advertising and different incentives
- Convert new audiences to membership
- Trial door drops, phone campaigns and reactivation to establish which methods have the best ROI for recruiting new members
- Create and trial other ideas and initiatives to grow audiences and recruit members
Responsibility 2: Membership Retention
- Instigate welcome calls to new members
- Review and take responsibility for the welcome journey for new members, ensuring Direct Debit compliance as well as outstanding supporter engagement
- Organise and host in-person events for new members
- Organise and host online events for members as well as taking advantage of and communicating details of relevant national events
- Arrange long-standing member recognition and telephone thank-a-thons
- Research and trial other methods which may have a positive impact on membership retention and/or lifetime value
- Instigate a semi-regular survey so we can gauge members’ interests and satisfaction levels
Responsibility 3: Analysis and Administration
- Establish metrics and data reporting to monitor the success of each initiative.
- Conduct an annual targeted uplift mailing
- Conduct an annual targeted gift aid phone campaign
- Implement a plan to promote life membership
We offer some fantastic benefits including:
- 7% employer pension contribution
- Life assurance
- Annual professional institution subscription if applicable
- Payment of relevant licenses and tickets
- Flexible and agile working
- Wellbeing support – Employee Assistance Program, wellbeing champions
- Diversity networks through RSWT/TWT
- Paid volunteer days
- Continuous Professional Development opportunities
- 33 days of holiday (25 + bank holidays)
The opportunity to make a real and positive difference to nature, communities and the climate
Closing date: Thursday 14 May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Somerset Wildlife Trust has an Equality, Diversity and Inclusion Plan and is committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our Values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Branch Manager
RSPCA Finchley, Golders Green, Hendon & District Branch
Salary: £32,000–£35,000 per annum (depending on experience)
Contract: Permanent
Hours: Full-time, 37 hours per week
Location: Hybrid, with regular travel across the branch area including East Finchley and North Finchley shops
About the role
At the RSPCA Finchley Branch, we are seeking a practical and organised Branch Manager to support the delivery and development of our local animal welfare services and the oversight of our retail operations through the line management of Shop Managers.
This is a strategic role with a hands-on focus on operational delivery, responsible for overseeing day-to-day operations across animal welfare, retail operations through the line management of Shop Managers and volunteer activity. Working closely with Trustees, the postholder will help ensure that services are delivered effectively, safely and in line with our charitable objectives, with a clear focus on achieving positive outcomes for animals and the community.
The role is hybrid, combining remote working with regular travel across the branch area, including visits to our charity shops in East Finchley and North Finchley, as well as occasional in-person meetings and operational activity where needed to deliver the Branch outcomes in line with the agreed objectives and priorities.
In this role, you will
You will be responsible for the effective delivery of animal welfare outcomes across the branch, ensuring animals are safely supported from intake through to rehoming, while also supporting the RSPCA Inspectorate. Alongside this, you will oversee day-to-day branch operations, including managing a small team of staff and volunteers, overseeing the performance of the branch’s retail activity through the line management of Shop Managers to contribute to sustainable income.
Working with the Chair and the relevant Trustee portfolio lead, including the Treasurer, to ensure financial oversight, governance and compliance and to deliver the agreed objectives, and working with veterinary partners, staff and volunteers, other RSPCA branches as well as other charities, you will ensure that services are delivered consistently, responsibly and in line with the branch’s priorities.
About you
You will be comfortable working in a role that combines strategic and operational responsibilities, and able to organise your workload effectively. You will have experience of coordinating services or operations and managing both staff and volunteers, achieving results through effective line management, and bring a genuine passion for animal welfare and a commitment to achieving positive outcomes through well-organised and consistent delivery. You will also have a calm and practical approach, with the ability to build and maintain positive working relationships with staff, volunteers and the local community, and a strong commitment to delivering meaningful and lasting outcomes for animals.
What we offer
This is an opportunity to play a key role in supporting animal welfare in the local community, with the ability to make a direct and meaningful impact through the delivery and development of branch activities.
The position offers a salary of £32,000 – £35,000 per annum (depending on experience)
25 days annual leave plus bank holidays
Flexible working hours, to be agreed in line with the needs of the role
Supportive working environment with close engagement with Trustees
Additional information
Regular travel across the branch area and beyond is required, and occasional evening or weekend work may be necessary.
A full, clean driving licence is essential for this role.
How to apply
Please submit your CV and a covering letter (maximum 2 pages) outlining your reasons for applying and how you meet the essential criteria set out in the job description.
Please submit your CV and a covering letter (maximum 2 pages) outlining your reasons for applying and how you meet the essential criteria set out in the job description.
The client requests no contact from agencies or media sales.
We are looking for a Caretaker to join our team at Spring School.
You'll work as part of the School Business Support Team to ensure the school site is safe, secure, and well-maintained, supporting statutory compliance and operational continuity including all aspects of the site maintenance. This includes security, cleanliness, porterage, routine maintenance and refurbishment, minor repairs, and monitoring activities in accordance with Health and Safety legislation.
You'll carry out repairs and DIY projects, as well as ensuring the school is kept clean and tidy to enable the best environment for learning. You'll conduct maintenance work in the school buildings and the wider grounds, ensuring this is effectively carried out.
We are looking for someone who has:
- Experience or skills in a trade to support basic building repairs and maintenance
- The ability to understand and apply regulations such as Health & Safety, manual handling, COSHH water hygiene Legionella etc. or willingness to learn
- Good IT skills – Microsoft Office and particularly Outlook, email, calendaring, Excel, Word and PowerPoint or willingness to learn
- Ability to perform the physical tasks required by the post including lifting, carrying and pushing various equipment to undertake the duties of the post
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer
Salary: £29,409 - £31,656
plus £312 p.a working from home allowance (see below for more details on remuneration)
Contract : Full time, permanent, remote first, home-based.
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.
Why work for Voice 21?
Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are aiming to be working with 1,800 schools a year by 2030. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach, our team can work when and wherever works best to deliver the requirements of their role. As our staff predominantly work from home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions.
Great benefits. 36 days holiday (inclusive of bank holidays and a 3 day Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression automatically available (depending on starting point)
Purpose of the Role:
Fundraising plays an important role in the sustainability of Voice 21 and our ambitious new strategy aims to double our voluntary income to £2M by 2030. This new post of Fundraising Officer has been created to support the Head of Fundraising and wider leadership team with operations across high value fundraising streams – grant-making trusts and foundations, philanthropy and corporate partnerships.
You will be responsible for researching potential funders, maintaining accurate records of fundraising contacts and activities, helping to build and maintain relationships with current and prospective funders, producing compelling reports for our funders and engaging communications for fundraising audiences, and creating and project managing inspiring engagement opportunities, including events, for current and prospective supporters.
The successful candidate will ideally have previous experience working in a fundraising team – or else bring compelling transferable skills from a comparable, external-facing role. You will need to demonstrate that you can build and maintain great relationships with people at all levels, both internally with colleagues across the organisation, and with external high value stakeholders. Competent organisational skills are a must, with the ability to anticipate needs and exceed expectations. You will obviously need excellent communication skills too, including being able to write well and edit wisely (without depending on AI!)
This varied role will offer plenty of opportunities to develop new skills and build your high value fundraising experience. It would suit an ambitious, motivated fundraiser who is driven by Voice 21’s mission and is looking to develop their career in the sector.
Key Responsibility of the Role:
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Researching grant-making trust and foundations, maintaining a prospect pipeline, and developing and submitting funding applications.
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Managing reporting cycles and producing reports for funders.
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Maintaining the fundraising database (Salesforce), ensuring departmental data is accurate and up to date.
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Organising engagement opportunities, including events, for prospects and/or funders, with oversight from the Head of Fundraising.
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Building and maintaining strong, sustainable relationships with fundraising contacts, ensuring excellent engagement and stewardship.
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Supporting the Corporate Partnerships Lead as needed with corporate fundraising activities.
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Providing operational support to the Head of Fundraising and Senior Leadership Team, ensuring where appropriate that senior colleagues are fully briefed and prepared.
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Working collaboratively across the organisation to raise the profile of fundraising and to maximise opportunities.
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Other administrative tasks as required to support the fundraising team.
This job will require that you have:
Essential:
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Good understanding of the fundamentals of high value fundraising, with some previous experience working in a fundraising team to raise income to a target.
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Experience of researching potential funders/donors and of successfully identifying great leads/prospects.
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Excellent written communication skills, with ability to translate complex information into simple and compelling narratives appropriate for the intended audience.
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Excellent interpersonal skills, with the ability to build and maintain productive relationships at all levels.
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Strong organisational skills and the ability to manage multiple priorities effectively. Comfortable working in a fast-paced, iterative culture, working across lots of different projects/activities.
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Self-motivated, comfortable working autonomously, and able to take ownership of own performance.
Desirable:
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Experience of using Salesforce (or another CRM system) to manage contacts and pipelines, track performance, and report on outcomes.
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Knowledge of fundraising legislation, ethics, compliance, and data protection requirements.
Who you’ll work with: Your line manager will be the Head of Fundraising and you will work alongside a Corporate Partnership Lead. The fundraising team of 3 sits in the Operations Directorate.
Where you’ll work: All Voice 21 staff work remotely and this is a home-based role, with some travel expected to our London office (by Victoria station) and elsewhere for meetings. Occasional overnight stays may be required depending on where you are based. Voice 21 pays all travel and accommodation expenses.
Contract: Permanent, subject to successful probation review after six months.
Application details
To apply:
Please submit your most recent CV and covering letter, considering the suggestion below:
Applicants are advised to carefully consider the job description before applying, tailoring your CV and cover letter to demonstrate clearly how you match the specification for this role and giving concrete examples of the impact you have had in your current role. Applicants who do not demonstrate their capability and competency in the key areas of responsibility are unlikely to progress to interview.
Closing date: 8th May 2026 however we reserve the right to close applications before the stated closing date if a sufficient number of suitable applications is received
Interview dates: TBC
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. By offering a salary range, we demonstrate our commitment to considering a wide range of applicants who may bring different perspectives and levels of experience.
The client requests no contact from agencies or media sales.
The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.
The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.
The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.
1. Governance leadership and oversight
- Lead, coordinate, and oversee all governance functions and activities across World Physiotherapy.
- Monitor and ensure compliance with the constitution, bylaws, policies, and applicable legal and regulatory requirements.
- Regularly review and update governance frameworks, systems, and processes to align with international best practices.
- Provide authoritative advice and interpretation on governance matters to the CEO, board, and leadership structures.
- Develop and implement governance improvement initiatives to enhance organisational effectiveness and accountability.
- Work collaboratively with the World Physiotherapy development and membership divisions to ensure organisational cohesion and effective delivery of the global mission.
2. Board and executive support
- Support and coordinate the development of high-quality board papers, briefings, and decision-support materials.
- Support the full lifecycle of board meetings, including agenda setting, documentation, logistics, and action tracking.
- Ensure timely circulation of clear, accurate, and structured information to support informed decision-making.
- Maintain and manage official governance records, including minutes, resolutions, and statutory documentation.
- Monitor follow-up actions and ensure implementation of board decisions.
3. General meeting (GM) management
- Plan, coordinate, and deliver all World Physiotherapy global and regional general meetings in accordance with constitutional requirements.
- Develop and manage timelines for GM preparation, including submission, review, and distribution of papers.
- Oversee the drafting and quality assurance of reports, motions, and official documentation.
- Ensure accurate recording of proceedings, decisions, and outcomes.
- Verify compliance with all procedural and constitutional requirements for general meetings.
4. Regional elections coordination
- Plan and oversee regional election processes, ensuring alignment with organisational rules, timelines, and standards.
- Develop and implement clear election procedures and guidance for regions in line with the constitution.
- Ensure elections are conducted transparently, fairly, and consistently across all regions.
- Provide advisory support to regional executive committees on governance and election matters.
- Maintain comprehensive records of election processes, results, and compliance.
5. Policy development and management
- Lead the drafting, review, and implementation of governance and organisational policies.
- Ensure policies are consistent, up to date, and aligned with strategic priorities and international standards.
- Provide expert policy advice and interpretation to the CEO, board, MOs, regions, and speciality groups.
- Establish and maintain systems to monitor policy implementation, compliance, and effectiveness.
6. Strategic planning and alignment
- Contribute to the development, implementation, and monitoring of the World Physiotherapy strategic plan.
- Support alignment between global strategy and regional and other relevant strategic plans.
- Provide governance input into strategic initiatives, ensuring alignment with constitutional and policy frameworks.
- Monitor and report on governance-related strategic objectives and outcomes.
7. Support to member organisations, regions, and specialty groups
- Provide expert governance and policy advice to MOs, regions, and speciality groups.
- Develop practical tools, templates, and guidance to strengthen governance capacity across the network.
- Facilitate knowledge sharing and promote best practices in governance globally.
- Respond to governance queries and provide timely, solution-oriented support.
8. Stakeholder engagement and communication
- Act as a central liaison on governance matters between the CEO, board, committees, and membership.
- Ensure consistent and transparent communication of governance processes, decisions, and requirements.
- Build and maintain effective relationships with internal and external stakeholders.
- Work closely with the communications and marketing team for the delivery of all key communications.
9. Continuous improvement and risk management
- Identify governance risks and develop mitigation strategies.
- Lead initiatives to enhance governance maturity and organisational performance.
- Monitor global trends in governance and advise on relevant improvements.
- Support organisational risk management processes related to governance and compliance.
Person specification
Education and qualifications
- Bachelor’s degree in law, public administration, governance, business administration, international relations, or a related field.
- Postgraduate qualification (eg master’s degree) in governance, public policy, law, MBA, or related discipline (desirable).
- Professional certification in governance, compliance, or company secretariat (eg Chartered Governance Institute or equivalent) is an advantage.
- Commitment to ongoing professional development in governance or non-profit management.
Essential experience and skills
- Extensive experience in governance, policy, or organisational management, preferably in an international or membership-based organisation.
- Strong knowledge of non-profit governance frameworks and best practices.
- Proven experience supporting boards and senior leadership.
- Experience managing complex governance processes (eg elections, general meetings).
- Excellent organisational, analytical, and problem-solving skills.
- Strong written communication skills with the ability to produce high quality formal documentation.
- Ability to work effectively across diverse cultural and geographic contexts.
Desirable
- Experience working with global professional associations or health related organisations.
- Familiarity with constitutional frameworks and regulatory environments in international organisations.
- Experience engaging with stakeholders across multiple regions.
Personal attributes
- Highly organised, proactive, and detail oriented.
- Strong integrity and commitment to transparency and accountability.
- Collaborative, diplomatic, and skilled in stakeholder management.
- Ability to manage multiple priorities in a fast-paced environment.
- Strategic thinker with a practical, solution oriented mindset.
Impact of the role
This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.
Only candidates invited for interview will be contacted.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
At Eastbourne Foodbank, we’re looking for a creative, inspiring and brilliant Individual Giving Fundraiser to join our team!
Bring your communication and digital brilliance to help us build relationships, thank our donors beautifully and share our cause across the town.
This is an exciting opportunity to help Eastbourne Foodbank realise its vision of continuing to be a strong and effective anti-poverty charity challenging social injustice in Eastbourne.
In order to realise this ambition, we need to increase our fundraised income and develop our expertise in different areas of fundraising.
Through this new role, you’ll proactively create and grow fundraising income opportunities with individuals and regular donors. You’ll be at the heart of our local community, bringing our cause to life and fostering excellent, lasting, personalised relationships with our donors.
CUF wants to build flourishing communities and tackle poverty, by partnering with churches and groups all over England, and we are looking for a Philanthropy Manager to shape and grow a major gifts programme which has been identified as a key opportunity for growth. You’ll be working closely with our Head of Fundraising and Communications in a small team that values fundraising creativity, and has some great partnerships and resources for you to build on.
We’re seeking a motivated self-starter, with a track record of initiating, managing and developing relationships with high net worth individuals and grantmaking bodies, and securing 5 figure donations and grants.
You will find, and nurture relationships with, philanthropists and non-statutory grant-makers. Some of these will be existing donors, and warm prospects, and others you will identify by research (we’ll provide some administrative help). You’ll also engage with Trustees, and senior staff, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.
You’ll develop cases for support and write funding applications (helped by the wider staff team) and will build a robust income pipeline based on relational asks, including in person. Stewardship is key, so we want a skilled communicator with great organisational skills. You’ll have a passion for local social action, and will thrive in our collaborative team culture.
How to apply
For an informal conversation about this role and for more information, please contact our Deputy CEO, Adam Edwards (please see job pack for details).
To apply, please email an up-to-date CV and covering letter (we will only shortlist CV’s with a covering letter!) outlining your relevant skills and experience as relating to the responsibilities and person specification to: HR Officer (please see job pack for details).
Closing date: 5:00pm on Monday 1st June with interviews to be held on 16th June; whether online or in person to be confirmed.
Please note that only CV's accompanied with a cover letter will be considered for shortlisting.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work is a charity transforming the lives of people in prison and post-release through training in high quality, creative, commercial needlework. Handmade products are sold to public and to designers, artists, and heritage organisations, many of whom commission bespoke pieces. Customer demand for these products continues to grow.
Our frontline services are delivered by a team of talented and dedicated volunteers across the country, making possible the transformational work that we do. Volunteers bring a wide range of experience, skills, and expertise. We offer a range of volunteering opportunities from teaching in prison to production and commissions support, to events, sales, and pop-up shops.
Core Job Purpose:
Fine Cell Work is seeking a highly organised and people-focused Volunteer Coordinator to provide administrative support for a community of 100+ volunteers nationally. Based at our head office in Battersea, this role is central to ensuring a positive, efficient, and engaging volunteer experience - from recruitment and onboarding through to retention and ongoing support - and makes possible the realisation of our organisational mission.
Whilst acting as the first point of contact for general enquires about volunteering opportunities across the organisation, including with workshop, events, commissions, and production teams, the Volunteer Coordinator will act as the primary point of contact for volunteers working in prison, handling queries, maintaining up to date records, and triaging concerns to the appropriate members of the team.
This position requires strong administrative skills, excellent communication, and the ability to manage multiple priorities while maintaining a supportive and professional approach.
Principal Accountabilities for the Core Job:
Volunteer Recruitment & Onboarding
- Coordinate end-to-end volunteer recruitment processes for all volunteer roles, including advertising, screening applications, and scheduling interviews
- Manage all correspondence with prospective prison volunteers, ensuring a welcoming and professional experience
- With the Senior Programmes and Impact Officer, support the creation of a regularly updated volunteer information pack and ensure all new prison volunteers receive it at least 7 days prior to their FCW volunteer training
- Coordinate and timetable onboarding processes for prison volunteers, including induction administration, prison vetting, training sessions, and the distribution of materials
- Maintain accurate records of all applicants and volunteers (across all roles)
Volunteer Administration
- Maintain and update all volunteer contact details
- Process all volunteer expenses
- Using Volunteero, track volunteer participation, hours, and engagement levels
- Ensure all required documentation (e.g. references and vetting information for prison volunteers) is collected and securely stored
- Using Volunteero, support scheduling and coordination of volunteer shifts in prison and across other activities including reflective practice; training; event attendance etc.
Volunteer Support & Retention
- Act as the primary point of contact for Fine Cell Work volunteers working in prison, responding to queries in a timely and supportive manner
- Build strong relationships with volunteers across all teams
- Coordinate regular check-ins, feedback collection, and recognition initiatives for volunteers across all teams e.g. for Volunteer Week
- Lead on the coordination of the annual Fine Cell Work Volunteer Lunch
Triage & Internal Coordination
- Receive and assess volunteer questions, concerns, and feedback, via phone, email and Volunteero reports, determining the appropriate course of action
- Handle, escalate, or direct issues to relevant team members (e.g. Senior Programmes and Impact Officer / prison contacts / Production team / events or the Director of Programmes) as needed
- Any other ad hoc administrative or organisational tasks as required
The following knowledge and skills have been identified for the role:
Essential knowledge, skills and experience:
- Experience in volunteer coordination, administration, or a similar people-focused role
- Strong organisational skills with attention to detail and ability to manage multiple tasks
- Excellent written and verbal communication skills
- Ability to handle sensitive information with confidentiality and professionalism
- Strong problem-solving skills and ability to triage and prioritise effectively
- Proficiency in standard office software and database systems
- Proactive and solution-oriented
Personal attributes:
- Collaborative, empathetic and approachable, with a genuine interest in supporting volunteers
- Excellent communication skills, both verbal and written
- Friendly and approachable
- Detail oriented
- Authoritative, calm, flexible and adaptable
- Able to work with an experienced and established team
- Commitment to aims and ethos of Fine Cell Work
This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions.
Applications without a cover letter may not be considered.
The client requests no contact from agencies or media sales.
You don’t have to look very far in the UK’s opera world to find someone who started their career with BYO. Onstage, backstage, in the rehearsal room, the dressing room and in front of the orchestra – for more than 35 years we’ve been helping young people find their feet in the professional world.
BYO is the UK’s national training opera company, a place for young people who are in that awkward stage between education and proper working life where they can kick-start their careers. That’s what the ‘youth’ in our name refers to – not age, but the fact that our participants are all at the beginning of their lives in opera.
We’re looking for an experienced fundraiser to manage and grow BYO’s base of supporters. As head of individual giving you’ll be responsible for finding, cultivating, and upgrading donors through campaigns, events, stewardship and personal engagement. This is a permanent role, and while the post is envisaged as full time, we are open to part-time or flexible arrangements for the right candidate.
Job title: head of individual giving
Job type: permanent, full time (40 hours a week), including occasional evenings and weekends, although we’re open to part-time and flexible working
Location: hybrid – mostly remote but with regular meetings and attendance at sessions in London
Reports to: chief executive
Start date: as soon as possible
Salary: £38,000 / year
Probation: 6 months
Closing date: midday, Wednesday 6 May 2026
This is the job for you if you have:
- Experience in the individual giving side of fundraising (or a comparable relationship-based income role)
- The ability to build and maintain relationships with donors, including making asks and securing income
- Experience working with senior stakeholders, trustees, or volunteers in a fundraising context
- Strong organisational skills, with the ability to manage multiple priorities
- Experience of a CRM-centric way of working and familiarity using and managing a CRM system to process supporter data and track engagement
- Excellent and adaptable written and verbal communication skills
- A enthusiastic and collaborative approach, with a willingness to contribute across the organisation
- A proactive, self-motivated approach, with the ability to spot opportunities and follow them through
- Strong attention to detail and commitment to high standards
- Knowledge of major donor fundraising and cultivation techniques
- Understanding of data protection and fundraising best practice
The client requests no contact from agencies or media sales.