Advice information volunteer jobs

Lead a pod in our long-running Floating Support service: hold the relationships, develop placement students, and stay close to the work.

At Likewise, the core of what we do is build meaningful one-to-one relationships with people who are finding life difficult, and use those relationships to help people feel supported and make change.

We're recruiting a Pod Leader to join our Floating Support team. As a Pod Leader, you are the person who holds that relationship with every client in your pod. You know them, stay alongside them over the long term, and are accountable for their support, even though many of the visits are carried out by the placement students you lead. You're the person who stays, while others come and go around the work.

You also play a big part in developing your students. Most arrive with no experience of this kind of work, and a lot of what makes a pod work well is the way you help them learn to do it.

Floating Support has been running for over twenty years. It's long-term, flexible support for adults in Camden, in sessions of around two hours, wherever works for the person. We reopened referrals in 2024, and the service is growing, which is part of why this role matters.

Likewise is a community-centred mental health and wellbeing charity based in Camden. We believe that people thrive when they have access to meaningful relationships, supportive communities and opportunities to contribute. We're also committed to building a different kind of organisation, one that values trust, learning, autonomy and shared responsibility.

You don't need a specific qualification to apply, and we welcome people from a range of backgrounds. But this is not an entry-level role. We need people with a good amount of work experience behind them, including some real experience of support work, whether paid or through volunteering. We're more interested in how you are with people, how you think and how you work than in your CV on paper.

If that sounds like you, we'd love to hear from you. 

Early applications are encouraged - we may conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

We are excited to announce an opportunity for a highly motivated and compassionate individual with experience in the wellness, addiction recovery and/or mental health sector to join our small but passionate team as a Community Coordinator. 

Full-Time (30-37.5hrs available) | Salary Scale £24,784 - £28,734pa| Home-based office equipment supplied| Annual Leave 27 days per year plus Christmas eve rising by 1 day per year up to 31 days max.| Company Pension with Now Pensions | EAP with Health Assured. Permanent contract offered pending successful probation period.

By supporting our amazing volunteer facilitators and our highly valued partnership organisations, you’ll help drive growth of SMART Recovery programmes and meetings across 2 distinct geographical areas making our 4-Point Programmes even more accessible to those wanting to manage any type of addictive behaviour.

North East: The counties of Northumberland, Tyne & Wear, County Durham.

Yorkshire & The Humbers: The counties of North Yorkshire, South Yorkshire, West Yorkshire, East Riding of Yorkshire, North Lincolnshire, North East Lincolnshire.

To thrive in this role, you'll need hands-on experience of facilitating groups or meetings and an understanding of what great facilitation looks like. Whilst already being a qualified SMART Recovery Facilitator and/or having engaged with our meetings as a previous participant is a distinct advantage, we also accept applications from individuals with a general awareness of addiction recovery or our 4-Point Programme. Importantly, you’ll be someone who brings people together, listens deeply, and creates a safe, empowering space for growth and recovery.

Your presentation skills should engage, inspire, and inform with clarity and warmth, whether you’re speaking with a room full of volunteers, delivering training via Zoom, or presenting to our partnership organisations. You’ll be required to help grow our footprint, increase and diversify our partnerships and encourage the uptake of our programme. You will represent UKSR at community events, recovery walks and conferences and get involved in defined projects.

We welcome applications from individuals with lived experience of addiction, whether that’s your own recovery journey or being close to someone else’s. It’s essential for you to bring empathy, authenticity, and a deep respect for others’ experiences to all of your interactions. You’ll need to be self-motivated and highly organised, and able to manage your time, workload, and travel with autonomy. You’ll be someone who uplifts, encourages, and empowers, helping others see what’s possible.

You should have experience in working with volunteers, understanding how to support and develop their skills. Previous delivery of training is essential, and if that experience has been gained in a peer-support or recovery setting, all the better. This role requires emotional intelligence; you’ll be working with people who have faced adversity, and your ability to support them within clear, professional boundaries is critical. Giving and receiving feedback, gathering data and other evidence to inform service development, and exercising reflective practice are all essential attributes.

You’ll also contribute to key projects that move SMART Recovery forward, adding your voice and insight to help shape what comes next. The role therefore requires project mangement skills as you will work on specific projects that develop our publications, training, communications and marketing. If you have a special interest and expertise in certain areas of our business such as social media and campaigns, training, volunteer management or copywriting we can develop this skill and interest as an enhancement to your role. Developing areas of expertise within our Co-ordinator team is something we are keen to do. 

As this is a home-based role, you’ll need to be comfortable forming meaningful relationships online, building trust and connection via email, phone, and video calls. We’ll provide the equipment you need, but you’ll bring the energy and adaptability to make remote working feel personal and productive. Regular travel across the defined regions is a vital part of the role, visiting SMART Recovery meetings in the community and within partner organisations, and offering continual support to facilitators, are all essential in helping our network continue to grow with the quality we strive for.

It is essential that you live in the North East area.

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference.

We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in South Tyneside working 35 hours per week. Currently this post is a fixed term contract until 31 March 2027, with the potential to be extended subject to continued funding.

This is a community-based role involving regular travel across the whole of the South Tyneside area including local home visits, meetings with other organisations and stakeholders, and direct support, with the flexibility to work from home based on business and community needs.
You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals, and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.

You don't need previous dementia experience to apply.

Please don't be put off from applying if you don't meet every requirement listed below. We recognise the value of transferable skills, lived experience and potential. Whether your experience comes from work, volunteering, supporting someone affected by dementia, or you're looking for your first professional role, we'd love to hear from you.

About you

You will have:

- An understanding of dementia, personal experience of supporting someone affected by dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support. This could be gained through health, social care, community, voluntary, customer service, education, housing, or other people-focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently across the South Tyneside area, and Newcastle/Gateshead for team meetings etc.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. 

Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the duty rota, ensuring enquiries, new referrals and requests for information are handled promptly, sensitively and equitably.
- Manage a defined caseload. Maintaining timely, accurate, respectful and confidential records in accordance with our quality recording standards and guidance.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Working collaboratively and effectively in Multi-Disciplinary Teams and across organisations to ensure the right support for people affected by dementia.

Interviews for this role have been provisionally scheduled to take place on Teams on 25 August.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
INDAZ

IT Service Desk Analyst

Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference?

We’re looking for an enthusiastic IT Service Desk Analyst to join the team in Cardiff and be the first point of contact for internal customers.

These roles require NPPV Police vetting and SC level clearance which will be arranged.  However, to be eligible you must have been living and working legally in the UK for a minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process.

Position: 6852 IT Service Desk Analyst

Location: Cardiff /Hybrid

Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm.

Contract: Permanent

Salary: £26.684.48 per annum

Closing Date: 18/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

What You’ll Do

• Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally.
• Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations.
• Support users with their computers, Microsoft Windows, Office, and more.
• Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence.
• Participate in team meetings, workshops, and IT projects your ideas and input will always be valued!

About You

Who We’re Looking For:

• Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment.
• Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting.
• A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way.
• Organised, proactive, and able to prioritise tasks in a busy environment.
• Eager to learn, share knowledge, and contribute to a positive team culture.

Why Join Us?

Be part of a supportive, inclusive team that values your growth and well-being with opportunities for professional development. Make a real impact by supporting colleagues who deliver vital services for the charity. Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment.

Ready to Make a Difference?

If you’re excited to help others and grow your IT career, we’d love to hear from you! Apply now and become a key part of our Technology support team.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Generous Annual Leave, plus an extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments and exclusive discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance and Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression and Practice Support: Clinical supervision and group reflective practice

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as IT Service Desk Analyst, 1st Line IT Service Desk Support, 2nd Line IT Service Desk Support, 1st Line IT Service Desk Analyst, 2nd Line IT Service Desk Analyst.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

Oriau: 0.8CALl (28 awr yr wythnos) | Cyfnod penodol: Blwyddyn o’r penodiad

Cyflog: Gradd D: £33,662 – £39,559 (pro rata)

Dyddiad cau ar gyfer gwneud cais: hanner nos ddydd Sul 23 Awst

Rydym yn chwilio am Uwch Swyddog Polisi Cyhoeddus profiadol i gydlynu ein gwaith cyngor polisi a materion cyhoeddus – gan gyfrannu at gyflawni un o’n pedair prif flaenoriaeth strategol: “Cyfrannu at ddatrysiadau polisi mawr drwy gynnig cyngor annibynnol a galluogi cyfnewid gwybodaeth”. Rydym yn chwilio am rywun sydd â’r brwdfrydedd i ysgogi ein Cymrodyr anhygoel a’n rhanddeiliaid eraill i sicrhau bod ein gwaith yn effeithiol.

Bydd deiliad y rôl hefyd yn gyfrifol am ddarpariaeth Gymraeg a gwaith dwyieithog y Gymdeithas. 

Dyma gyfle cyffrous i rywun sydd eisiau cyfuno gwaith hyblyg â rôl ddiddorol ac amrywiol mewn tîm deinamig. Rydym yn bwriadu cyflogi ar sail cyfnod penodol o flwyddyn (i ddechrau), ac ar sail 0.8CALl, ond yn barod i ystyried rhannu’r swydd.

Mae rhuglder yn y Gymraeg yn ofynnol ar gyfer y swydd hon.

*********************************

Hours: 0.8FTE (28hrs per week) | Fixed term: 1 year from appointment

Salary: Grade D: £33,662 – £39,559 (pro-rata) 

Application deadline: midnight on Sunday 23 August

We are seeking an experienced Senior Public Policy Officer to coordinate our policy advice and public affairs work – contributing to the delivery of one of our four key strategic priorities: “Contribute to major policy solutions by providing independent advice and facilitating knowledge exchange”. We are looking for someone to with the enthusiasm to mobilise our amazing Fellows and other stakeholders to ensure our work delivers impact. 

The role holder will also have responsibility for the Society’s Welsh Language offer and bilingual working.

This is an exciting opportunity for someone looking to combine flexible working with an interesting and varied role in a dynamic team. We are looking to employ on a fixed-term basis for one year (in the first instance), and on a 0.8FTE basis, but will consider job-shares.

Fluency in Welsh is a requirement of this post.

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking to welcome an approachable, enthusiastic, and caring Dementia Adviser to join our supportive team in Coventry area working 35 hours per week.

This is a community-based role involving regular travel across the Coventry area including local home visits, meetings and supporting and facilitating a range of society groups, including the delivery of awareness raising talks and dementia friends’ sessions with the flexibility to work from home based on business and community needs.

You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.

You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. We provide training and ongoing support.

You don't need previous dementia experience to apply.

Please don't be put off from applying if you don't meet every requirement listed below. We recognise the value of transferable skills, lived experience and potential. Whether your experience comes from work, volunteering, supporting someone affected by dementia, or you're looking for your first professional role, we'd love to hear from you.

About you
You will have:

- An understanding of dementia, personal experience of supporting someone affected by dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support. This could be gained through health, social care, community, voluntary, customer service, education, housing, retail, hospitality or other people-focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You may occasionally represent Alzheimer's Society at local events, providing information about dementia and signposting people to further support and resources.

Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
INDAZ

About Medair UK 

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.   

Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance. 

About the Role/Role and Responsibilities 

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally. 

About you 

You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose. 

Key Activity Areas 

Financial Management and Reporting 

• Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.

• Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.

• Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements. 

• Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.

• Lead the production of statutory accounts and manage the annual external audit process.

• Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns. 

Human Resource Management 

• Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.

• Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits. 

• Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.

• Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies. 

Leadership, Governance and Organisational Development 

• Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives. 

• Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements. 

• Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability. 

• Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies. 

• Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development. 

IT & Office Management  

• Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate. 

• Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSOSwitzerland as appropriate.

• Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable. 

• Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data. 

• Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption. 

• Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner. 

Tasks common to all staff  

• Act as an ambassador for Medair UK at all times when liaising externally and internally 

• Ensure consistent implementation of the Medair brand across all relevant activities 

• Record information as necessary and comply at all times with requirements for handling personal / sensitive data 

Qualifications - DESIRABLE 

• Vocational qualification in business or financial management / administration desirable 

Languages 

• Excellent English (spoken and written). 

Experience / Competencies – ESSENTIAL 

• Significant experience in financial and office administration

• Understanding of UK finance and governance and employment law 

• Proficient in finance packages, ideally Quickbooks 

• Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor

• Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use. 

• Effective people manager and strong leadership skills 

• Ability to handle a wide and varied workload, with tight deadlines and competing priorities. 

• Capable planner, problem-solver and clear communicator.

• Inspired by and in full agreement with Medair’s Christian values and ethos 

• Willing to contribute to the spiritual life of the team including prayer meetings 

• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis 

Experience / Competencies – DESIRABLE 

• Experience of charity leadership and governance 

• Experience in relief / development work 

• Understanding of Humanitarian Issues 

Salary: £47,000 - £52,000 

Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September. 

Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office. 

Contract Details: Part-Time (3 days 0.6 FTE), permanent 

Direct Reports: Operations Support Officer 

Only those eligible to work in the UK can apply. 

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian. 

We're looking for an enthusiastic and compassionate Volunteer Manager to help our volunteers to continue to do the brillaint work they do. You will play a vital role in recruiting, coordinating and championing our volunteers, ensuring they feel welcomed, valued and empowered to make a meaningful difference.

You will recruit and onboard new volunteers, coordinate rotas, provide day-to-day support, organise volunteer events and recognition activities, and maintain accurate volunteer records. You'll also work closely with colleagues across the organisation to ensure our volunteer programme continues to grow and thrive.

This role is perfect for someone who loves working with people, enjoys building strong relationships and has the organisational skills to keep everything running smoothly. You'll be approachable, proactive and passionate about creating an inclusive environment where volunteers feel supported and appreciated.

In return, you'll join a friendly and dedicated team where your work will have a genuine impact. Every volunteer you support helps strengthen our services and improve the lives of the patients and staff at the hospital.

This is a fixed-term opportunity providing cover during a Training and Development secondment.

If you're looking for a rewarding role where you can combine excellent people skills with organisation and purpose, we'd love to hear from you.

About The Refugee Council

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

We have offices across the UK where our Services teams provide support to refugees at the local level.

Inclusion and Accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Our Values

Our values underpin everything we do: 

• Inclusive: We are inclusive. We work with – not for – refugees and people seeking asylum so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform. 
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country. 
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the Role
The Employment Advisor exists to support refugees to progress towards meaningful employment in the UK through high-quality employment advice, guidance and practical support.

The role is responsible for managing a caseload of clients, delivering employment and career-related interventions, and supporting volunteers to contribute effectively to service delivery. Through individual support, group activities and partnership working, the role contributes to successful employment outcomes and delivery of project objectives.

Staff Benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work/Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK – apply on our website today.

Closing date: 14 August 2026.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Grade: NJC Point 23 - £34,434 per annum

Hours: 37.5 hours per week (excluding a 30-minute break each day)

Days: Monday to Friday (core hours are worked between 8am – 6pm)

Contract: Full-time, 12-month contract (possibility of extension subject to funding)

Responsible to: Grants Manager

Place of work: Based at Salford CVS’ offices in Eccles, Salford, M30 0FN, and in community settings

An exciting opportunity has arisen to join Salford CVS to support our grants and investment programmes.

We are looking to recruit a full-time (37.5 hours per week) Grants Development Worker on a 12-month fixed-term contract.

You will assist the Grants Manager and Grants Co-ordinator in the development and delivery of a large grants and investments programme, aimed at voluntary, community and social enterprise organisations and schools, in excess of £2m per year and largely focused on addressing health inequalities in the city of Salford. The role will be based in both the office and community settings.

To be successful, you will be able to communicate effectively with people from a wide range of backgrounds, from small community groups to large charities, schools and public sector commissioners. This will include tailoring information, advice and guidance to the needs of the VCSE sector.

The Benefits of Working for Salford CVS

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture - we respect and support one another to do the best we can

For further information and to apply, please visit our website via the ‘apply’ button.

Closing date: 9am, Monday 17th August 2026.

Interviews will take place in person at Salford CVS’ offices in Eccles on Thursday 27th August 2026.

RNID Near You Co-ordinator Powys
Remote working, in or near Powys
£20,566 pa plus excellent benefits (FTE £25,708 pa)
28 hours per week
Fixed-term contract until end of March 2027*

* This project is funded by Powys Teaching Health Board and has operated on a one year rolling contract since 2016, there is no indication that funding won't continue in this way 

As Near You Coordinator Powys for our Community Services Team, you will focus and lead on co-ordinating our volunteer delivered RNID Near You service in Powys. This service operates across the county of Powys, in partnership with Powys Teaching Health Board to ensure that deaf people and those with hearing loss or tinnitus receive the support and information needed to lead quality lives.

You will focus and lead on developing and delivering the community service across your designated area through drop-in sessions offering: 

· Practical hearing aid support 

· Information on hearing loss and tinnitus 

· Hearing checks 

You will be responsible for 

· Co-ordinating up to 15 drop-in sessions and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service. You will have responsibility for the set up and running of these sessions and have good local knowledge of the chosen area to seek new opportunities for delivery of the RNID Near-You services. 

· Co-ordinating the promotion of the service and raise awareness of the service e.g., through giving presentations to groups and organisations. 

· Developing the service to utilise RNID online resources and digital tools and support volunteers to use these tools. 

· Liaising with other local service providers to respond to the needs of deaf people and those with hearing loss or tinnitus; and develop links with other organisations and agencies working with them.  

You will be a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to all venues where we will provide drop-in sessions in community settings. 

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/ weekends if required. 

You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs. You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word. 

No specific Qualifications are required for this role.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. 

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 17 August 2026
Shortlisting: 18 August 2026
Interviews: 26 August 2026.

Are you someone who can bring calm to chaos, creativity to crisis, and leadership to a team supporting people at their most vulnerable? 

We are launching an exciting new service which will aid in de-escalating individuals in a state of crisis which is excaberated or influenced by gambling related behaviours, and we are looking for a Project Coordinator to help shape the service from the ground up. 

This is your chance to lead a small, passionate team of support workers and volunteers to build innovative peer‑led spaces, and support individuals navigating the complex intersection of gambling, mental health, and crisis. If you thrive in fast‑paced environments, love community‑driven work, and want to make a real difference, this role is for you.

What You’ll Lead & Create:

• Empower a diverse team of support workers and volunteers

• Working and collaborating with senior managers and stakeholders, including commissioners

• De‑escalate mental health crises with confidence, compassion, and creativity

• Hold your own caseload, offering bespoke 1:1 support around gambling, mental health, finances, housing and more

• Co‑produce psychoeducation workshops that explore root causes of gambling behaviours

• Build safe, meaningful peer‑led spaces for loved ones and affected others

• Drive outreach across Hounslow, connecting communities to support

• Collaborate with NHS, Public Health and internal teams to create an integrated, holistic service

• Lead safeguarding with confidence, ensuring every interaction is safe, ethical and well‑documented

What we're looking for

You’re autonomous, creative, and calm under pressure. You’ve worked in mental health and addiction settings, you understand safeguarding, and you’re ready to lead. You bring empathy, flexibility, and a non‑judgemental approach to every conversation.

• Minimum of 1 year working in mental health services

• Minimum of 1 year working with those impacted by addiction

• Minimum of 1 year of line management

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

Benefits of working with us

• Contributory pension — A solid pension that supports your future while you support others

• Generous annual leave — 25 days plus bank holidays, rising each year up to 30 days

• Mind Mental Health Day — a day off for your birthday  

• Perkbox wellness hub — Rewards, discounts and wellbeing tools to keep you feeling your best

• Cycle to Work — Save money, stay active and make your commute greener

• Flexible working — Balance life and work with supportive flexibility

• Employee Assistance Programme — Free counselling and confidential support whenever you need it

• Paid medical appointment time — Take care of your health without losing pay

• Training & development — Grow your skills with ongoing learning and professional support

• Mind Federated Network resources — Access shared training, expertise and tools from the wider Mind community

Please find a full JD and Person Specification attached to the ad. 

RESPONSIBILITIES:

 

Income Generation

 

• Develop funding strategies for prospective trusts, identifying the strongest organisational and project matches and recommending the most effective approach.

• Write and submit tailored and effective funding applications to meet agreed income targets.

• Monitor application deadlines and ensure timely submission.

• Work with colleagues to gather, interpret and present service data, outcomes and financial information to produce high-quality, evidence-based funding proposals and reports.

• Contribute to the development of larger or more complex funding proposals, working alongside the Trusts and Foundations Manager and colleagues across the organisation.

• Contribute ideas that help Back Up’s Fundraising team develop innovative approaches to trusts fundraising, stewardship and donor engagement.

 

Relationship Management and Stewardship

 

• Ensure compliance with funder requirements by preparing and delivering high-quality impact reports and other agreed reporting, demonstrating how their contributions have been used.

• Act as the primary point of contact for trusts and foundations within your portfolio, building trusted relationships.

• Develop and deliver an engaging, year-round stewardship programme that goes beyond grant reporting, creating meaningful opportunities for funders to see the impact of their support through tailored communications, multi-media updates and personalised engagement.

Other

 

• Use application outcomes, funder feedback and sector learning to continually improve proposal quality, stewardship and trusts fundraising performance.

• Work collaboratively with colleagues across the organisation to gather information for compelling stewardship, cultivation, proposals and reports and maintain a deep understanding of the impact support provides to those with a spinal cord injury.

• Monitor trends in grant-making and maintain an understanding of developments affecting people with spinal cord injury to strengthen funding proposals.

• Contribute to Trusts processes for recording and sharing useful resources.

• Maintain accurate records of trust and foundation activity, ensuring Salesforce CRM and pipeline information is up to date and supports effective relationship management, reporting and forecasting.

• Use CRM, service data and organisational insight to support prospect research, develop compelling funding applications and identify opportunities for growth.

• Be an ambassador for Back Up and be part of the team at occasional Back Up events.

 

PERSON SPECIFICATION

Candidates must fulfil the following essential criteria:

Essential

· Experience in trusts and foundations fundraising with the ability to identify funding opportunities and develop successful funding proposals.

· Confident using technology, including CRM systems and AI-assisted tools and spreadsheets, to support research, prospecting and proposal development while maintaining high standards of accuracy and judgement.

· Highly organised and able to manage multiple deadlines.

· Excellent written communication skills, with the ability to translate complex information into clear, engaging and persuasive funding proposals and reports.

· Able to balance attention to detail with strategic thinking.

· Strong numeracy skills and confidence working with budgets and financial information.

· Comfortable building relationships with senior volunteers, trustees and funders.

· Resilient and motivated, with a proactive approach to the challenges of trust fundraising and achieving income targets.

· A proactive approach to working towards targets.

· A strong team working approach.

· Willing and able to work occasional evenings/weekends and travel.

Desirable

· Experience in major donor fundraising, philanthropy or corporate partnerships.

· Understanding of spinal cord injury and/or disability issues

· Understanding of charity finance and/ or project budgeting.

· Experience supporting donor cultivation events

· Experience producing supporter communications, presentations or impact reports.

· Experience working with trustees, senior volunteers, ambassadors or high-net-worth individuals.

We are looking for an administrator to support Age UK Wandsworth's Home Together Coordinator to facilitate our Home Together Service. 

The Home Together Service sits within our Age Well Together Service, which offers a range of assistance to support clients at home and in their local community to prevent decline; maintain independence; reduce social isolation; and promote health and wellbeing with care, friendship and understanding. This includes our befriending services, an online shopping service and a Handyperson service.

Who should apply?

This role would be suitable for someone:

- wishing to begin a career in Wandsworth or in the Charity sector

- wishing to make a difference to the lives of older people

- who would like meaningful contact with clients

- who wants to become part of a hard-working, caring, compassionate and supportive staff team

Previous administrative experience may be beneficial but the role will include a comprehensive induction and full training for the role will be provided.

What we can offer you:

You'll be joining a vibrant workplace where no two days are the same, working as part of a small, supportive team that is committed to making a positive difference in the community. You'll benefit from an experienced leadership team, collaborate with kind and caring colleagues who genuinely work together, and even have the company of a friendly hypo-allergenic office dog.

Due to the nature of the work that we carry out, our staff work from our office, day centre and in the community. Therefore, please note that unless it is otherwise stated, all roles advertised will require the successful candidate to work on-site.

Employee benefits:

• 5% employer’s pension contribution
• Cycle to work scheme
• Employee shopping benefits scheme
• Employee assistance programme (EAP)
• Employee recognition and reward programme
• Ongoing training and development opportunities