Caring services communications lead jobs

The Training Trainer supports the Training Manager in the design and delivery of specialist, evidence-informed trainings programmes for professionals supporting bereaved children, young people and parents across health, social care, community, voluntary and private sectors.

Using trauma-informed, evidence-based content delivered through both digital platforms and in-person, the role ensures professionals have practical tools to identify, respond to, support and/or refer bereaved children, young people and parents.

Main Responsibilities

• Working collaboratively with the Training Manager, external facilitators and the team’s administrator to co-ordinate training requests responses.
• Working with the Training Manager and colleagues, support the design of training programmes tailored to the needs of the training delegates.
• Deliver the organisation’s professional training packages online and/or face-to-face as required.
• Work with the team to ensure efficient flow of processes and procedures.
• Research key areas in need of bereavement training packages.
• Be an ambassador for the need for bereavement continued professional development and training across all health, social care, community, voluntary and private sector professions.
• To form key relationships with individuals and organisations to promote off-the-shelf training as well as bespoke trainings.
• To work with the team to develop new training programmes and content.
• Work with the Marketing and Communications Team to promote training programmes.
• Collaborate with the team to develop and review feedback framework to evaluate the training.
• Use feedback to improve the current training offer and identify gaps.

 Communication and Relationships

• Build and maintain effective relationships with health, social care, community, voluntary and private sector professionals across the UK.
• Act as an ambassador for key training programmes, promoting values of empathy, inclusion and best practice in bereavement support.
• Collaborate closely with the Training Manager, colleagues and the Training Administrator to co-ordinate training requests and ensure a seamless client experience.
• Engage with internal teams, including Marketing and Communications, to publicise training offers and strengthen audience reach.
• Work proactively to establish and nurture key relationships with external networks, commissioners, and organisations to increase awareness and uptake of training programmes.
• Communicate sensitively and confidently when delivery content that may evoke emotional responses, ensuring a safe and supportive training environment.
• Demonstrate and promote the organisation’s values and culture through all forms of communication, behaviours and professional relationships.

Knowledge, Training and Experience

• Strong presentation, facilitation and communication skills, adaptable to a variety of audiences.
• Contribute to the creation of bespoke training programmes or training sessions as well as to the development of new training packages.
• Develop and adapt training content for both in-person and digital delivery using a variety of digital platforms.
• Demonstrate a robust understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, and adults, including families.
• Demonstrate a high level of understanding of the organisation’s evidence-based tiered service model.
• Participate, and where appropriate, lead on training consultations to formulate an assessment of training needs.
• Use outcome measures and/or feedback tools to monitor progress, evaluate the impact of delivery, and reflect on own practice.
• Adhere to legislation and statutory guidance related to Safeguarding Children and Young People and Safeguarding Adults at all times.
• Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective delivery.
• Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.

Analytical and Judgement Skills

• Assess training needs through consultation, feedback and sector research to inform targeted content development with the support of the Training Manager.
• Evaluate participants’ feedback systematically to review the quality, relevance and impact of training’ identify areas for improvement and gaps in provision.
• Exercise sound judgement when responding to sensitive disclosures or emotionally charged discussions during training, ensuring appropriate support and signposting.
• Apply analytical thinking to review emerging issues in bereavement, end of life, palliative care, mental health and wellbeing, to guide future training design.
• Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support.
• Apply a trauma-informed and developmentally appropriate lens to training development and delivery, ensuring sensitivity to cultural, social, and contextual factors influencing grief.
• Ensure accurate, timely, and meaningful data recording and reporting to inform service evaluation, and organisational performance monitoring.

Planning and organisational skills

• Prepare thoroughly for assigned training sessions, ensuring all materials, technology and resources are ready in advance.
• Deliver training sessions to time and quality standards, managing transitions between content, activities and Q&A smoothly.
• Deliver a suite of training packages online and/or face-to-face as required, adapting content to meet specific delegate needs as needed.
• Contribute to the design and maintenance of robust systems and workflows that support the smooth flow of processes from enquiry to evaluation.
• Research new areas of bereavement training need and contribute ideas for the development of new programmes and resources.
• Collaborate with colleagues to maintain and refine the evaluation and feedback framework, drawing on insights to drive continuous improvement and suggesting improvements to the training offer.
• Manage time effectively across multiple projects and priorities, working flexibly to delivery high quality outcomes within deadlines.
• Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements.
• Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
• Provide cover and support for team members when needed.

Qualifications & Training

Essential

· Relevant professional qualification in working in education, training or learning

· Evidence of ongoing professional development and commitment to continuous learning

· Training in bereavement, grief and trauma informed practice

Experience

Essential

· At least three years’ recent experience (in the past six years) of delivering training to professionals

· Experience of facilitating group work

· Experience of planning and designing training programmes

· Experience of liaising with and working alongside organisations that support children, young people and/or adults

· Experience of working with vulnerable communities

· Experience of delivering training using a digital platform

· Demonstrable experience of safeguarding children, young people and vulnerable adults and an ability to practise in a way that promotes this

· Experience of working collaboratively with multi-agency professionals

Desirable

· Experience of working within a bereavement, palliative care of mental health setting

· Experienced in using outcome measures to evaluate practice

Person Specification

Skills & Knowledge

Essential

• Demonstrate a strong understanding of bereavement, grief, loss, trauma, and their psychological and developmental impact on children, young people, parents and families
• Knowledge of current research, theories, national frameworks, and NICE guidance related to bereavement and children’s mental health
• Empathetic, compassionate approach
• Proven ability to design, deliver and adapt bereavement training effectively through digital platforms, maintaining engagement, safety and impact
• Excellent communication and interpersonal skills, with the ability to engage sensitively with stakeholders while maintaining professional boundaries at all times
• Consulting mindset with the ability to quickly assimilate information and to translate this into potential solutions and ways of working
• Awareness of safeguarding legislation, policies, and procedures
• Understanding of information governance, confidentiality, and data protection requirements
• Understanding of equality, diversity, and inclusion within practice
• Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work

Benefits

• 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
• TOIL for our hours work.
• Contributory pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Life assurance.
• Training loans.
• Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 16th June 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

For further details on the interview process, please refer to our recruitment pack.

Your Mission 

You’ll deliver a growing portfolio of owned, third-party and DIY Challenge Events, while also supporting wider fundraising events across CALM. 

• You’ll join an ambitious team, fresh off its biggest fundraising year to date

• You’ll help shape meaningful experiences for thousands of fundraisers 

• You’ll turbocharge your professional skills across fundraising, events and communication 

• You’ll help prevent suicide and make a life-saving difference for people struggling with life

Not bad, right? Plus, you’ll get to work in an inclusive, collaborative and development-focused environment, and receive excellent benefits, including a nine day fortnight, unlimited annual leave, enhanced pension scheme, and access to therapeutic and wellbeing services.

SOUND LIKE A BIT OF YOU? HERE’S MORE ABOUT THE ROLE

Our Challenge Events team has seen a massive increase in fundraiser numbers this year. We’re hiring to unlock the full potential of this incredible community. Reporting into the Challenge Events Manager, you’ll boost our ability to grow our portfolio of events and connect personally with the incredible people who support CALM on a day to day basis. 

The reasons people fundraise for CALM can be deeply personal. They might have lost someone to suicide, used our helpline for themselves or someone they know, or they might want to support a lifesaving service. By understanding what drives them, you’ll shape and deliver event experiences that feel meaningful and memorable, strengthen their connection to CALM, and inspire them to keep coming back for more. 

Responsibilities

• Support on delivery of the Challenge Events portfolio, ensuring Challenge Event Fundraisers are staying on track - such as completing registration forms on time, and setting up fundraising pages

• Provide end-to-end operational support for fundraising events, including liaising with venues, partners and suppliers, obtaining quotes, coordinating travel and logistics, working with production teams, preparing materials, producing risk assessments, and creation of event documentation such as briefs, schedules and post-event evaluations

• Represent CALM at Events, including acting as an Event Day Lead, and attending wider CALM events

• Work with the Challenge Events Manager and Event Fundraising Lead to develop our portfolio of events, contributing ideas, analysing performance, identifying opportunities and putting ideas into action

• Steward CALM’s Challenge Event Fundraisers effectively throughout their journey when supporting CALM, to ensure they feel appreciated and inspired to fundraise for us

• Be the friendly voice of CALM, responding to enquiries through the website or phone in a timely manner

• Proactively craft and send personalised emails to fundraisers to drive retention and satisfaction

• Help with the management and optimisation of Event email automated journeys used to steward participants in the lead up to and after their event

• Help to devise and manage our event marketing strategy 

• Deliver stewardship calls to Event Fundraisers - welcoming them to the team after sign up, wishing them good luck before their event, or offering them fundraising guidance and support 

• Work confidently across key income platforms to ensure accurate setup, coding and reporting of fundraising pages, campaigns and donations, including JustGiving and Enthuse.

• Support on the maintenance of relevant pages on the CALM website

• Analyse feedback from fundraisers via our post event surveys and identify areas for improvement

• Engage with Fundraisers on our CALM Facebook groups - sparking conversation and fostering a supportive community atmosphere

• Recruit and manage volunteers to support at events

• Work with the wider organisation to improve processes and data management

• Support in other areas of Public Fundraising as required, including community fundraising and individual giving.

Your profile 

Competencies

Essential

• A strong understanding of challenge event fundraising and event delivery

• Able to take initiative, manage a varied work load with great organisational skills

• Passion for fundraising and understanding of the importance of providing excellent supporter care by telephone, SMS, and email

• Confident making telephone calls, with a friendly and empathetic telephone manner 

• A creative mind and ability to problem-solve

• A self-starter, happy and able to develop areas of work that might not have been done before 

• Excellent IT skills

• Willing to work occasional out of hours and weekends as required

• Understanding of CALM, why people choose to support us

• Act as a positive ambassador for CALM, working in line with our ethos, policies and branding 

Experience

Essential

• Experience in event delivery (preferably from within the third sector)

• Experience in a fundraising role 

• Experience in a customer or supporter facing role, interacting with customers/supporters on a day to day basis

Desirable

• Experience working with a CRM database (preferably Salesforce)

• Experience working with fundraising platforms, such as Just Giving and Enthuse 

• Experience of using email marketing tools and managing email campaigns

• Experience of using G-suite

Why work for us?

Reports to: Sally Rowley, Challenge Events Manager 

Contract: Permanent 

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £30,000 - £33,000

A work environment that values creativity, personal growth and collaboration.

Applications for this role close on Sunday 28th June. 
 

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

Safeguarding:

We are committed to safeguarding children and adults at risk in both physical and digital environments. We expect all staff and volunteers to share this commitment and adhere to our safeguarding policies. 

Any appointment is subject to satisfactory references and a DBS check at the appropriate level. Successful candidates will be required to complete mandatory safeguarding training.

We are looking for an experienced and driven fundraiser with strong leadership skills to play a pivotal role in contributing income for Moya Cole Hospice. This is an exciting opportunity to lead, engage and inspire a committed fundraising team across a range of disciplines.

You will grow support through motivating the team to give excellent stewardship of supporters, effective promotion of fundraising initiatives and building a strong and sustainable volunteer network within the community. You will be passionate about engaging supporters and empowering your team to maximise opportunities that make a real difference to the patients and families we care for.

Working collaboratively across the organisation, you will liaise closely with communications and trading colleagues and build strong relationships with staff across all hospice sites. You will partner with the Fundraising Appeals & Operations Lead to ensure robust administrative and financial processes underpin activity, and work alongside the Innovation & Digital Fundraiser to keep approaches relevant and forward-thinking. With the opportunity to deputise for the Head of Fundraising when required, you will be at the heart of our fundraising success, helping to safeguard and grow vital income streams that support the hospice’s essential work.

Job Title

Fundraising Manager

Location

Cross-Site

Salary

Hospice Band 6 – £39,959 – £48,117 pro rata (Competency Based Framework)

Hours

Full Time – 37.5 Hours Per Week

Contract

Fixed Term – 12 Months

Introduction

At Moya Cole Hospice, there’s one thing that motivates us and that’s providing excellent care and support to those living with or affected by life-limiting Illnesses. We’re continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure Moya Cole is in the best shape possible for future generations. You’ll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.

The Role

The Fundraising Manager will: 

• Manage a team of fundraisers to deliver growth and diversification of fundraising across community, corporate, events and philanthropy income streams
• Deliver Income in line with the budget as agreed with the Head of Fundraising
• Work closely with the Fundraising and Communication team to ensure activities are maximised.
• Deliver inspiring team meetings, workshops and training to develop the skills of the fundraising team.
• Ensure effective use of the organisation’s fundraising database by all staff to provide effective information and comply with regulatory requirements.
• Build relationships with key internal and external stakeholders.
• Attend networking events and meetings with potential donors
• Promote effective management of the health and safety of all staff and volunteers involved in fundraising activity, including the preparation of risk assessments
• In conjunction with the Innovation and Digital Fundraiser facilitate the testing of new platforms for fundraising which will increase and sustain income and the visibility of hospice fundraising within communities.
• To work with non-fundraising teams across the hospice to ensure promotion of fundraising activity, excellent supporter care and knowledge of hospice activities.
• To work closely with the Communications team to ensure that supporter stories are shared with the wider public and community events are promoted effectively.
• To plan work to inform and facilitate the achievement of the budget and maintain thorough record keeping in line with Moya Cole Hospice and Fundraising Regulator policies and guidelines.

Requirements

The Fundraising Manager will have: 

• Educated to degree level or equivalent relevant experience; substantial practical fundraising experience is essential
• Significant, hands-on experience of delivering successful fundraising across multiple income streams in the UK charity sector (including community, corporate, events and philanthropy), with the capability to lead across all areas
• Proven track record of leading, motivating and developing teams, including effective management of people processes, to deliver strong results
• Demonstrate strong IT capability, including Microsoft 365 (particularly Outlook, Teams, OneDrive, Excel and PowerPoint), with the ability to produce high-quality progress reports and presentations
• Experience of using Raiser’s Edge or similar CRM systems to support fundraising activity, data management and reporting
• Manage budgets effectively, including forecasting, financial performance monitoring and income planning
• Proven ability to analyse and interpret data, produce performance reports, and use insight to inform decision making and drive income growth, including developing robust strategic business cases and reporting to senior stakeholders
• Fully conversant with legal and regulatory requirements relating to fundraising, including the Code of Fundraising Practice, data protection and information governance, ensuring compliant and ethical practice
• Lead the recruitment of staff and oversee the effective recruitment, engagement and management of fundraising volunteers
• Ability to travel independently as required for the role, including cross-site working and attending events
• Work collaboratively with other members of the fundraising team and wider hospice for the benefit of supporters and the hospice
• Be highly motivated and have the ability to work autonomously
• Take initiative and make decisions.
• Demonstrate energy, enthusiasm and flair to work hard and achieve ambitious targets.
• Build strong relationships with individuals and key stakeholders
• Demonstrate excellent team working skills
• Manage workload under own initiative with support of Line Manager
• Show commitment and motivation to the purpose of the hospice
• Be creative and innovative using technology to maximize income opportunities.
• Demonstrate a commitment to equal opportunities and diversity
• Show a flexible approach to work and be able to work out of hours as required

Key Benefits

• 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
• Buy an additional week annual leave (pro rata for part-time)
• Heath cash plan
• Contributory pension scheme up to 7% matched contribution (or the ability to continue with a previously held NHS pension (subject to making contribution’s into the scheme in the previous 12 months)
• Life cover
• Free parking
• Discounted meals on site
• Meaningful work, making a difference in the lives of others
• Opportunity to develop your leadership skills within a structured development framework
• IIP Platinum employer creating the right environment for everyone to thrive and reach their potential

How to Apply

If you would like to contribute to making a difference for a much-loved charity, we’d love to hear from you.

Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.

The successful candidate will be subject to a DBS Check at the level appropriate to the role, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty 2015.

Timescales

We reserve the right to close and interview prior to the dates outlined below.

Closing date: 3rd July 2026

Interview date: 14th July 2026

37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Housing Night Worker to join our teams across Lansworth House and Gareth Stacey House, working flexibly between both sites to ensure young people are safe.

You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti‑social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate support.

What you will be doing - this is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.

Main areas of responsibilities are:

Safety and security

• Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
• Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
• Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. 

Resident engagement

• Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
• Encourage residents to share their views and engage with available services and opportunities.
• Assist with evening groupwork sessions that promote learning, wellbeing and positive development.

Administration and housekeeping

• Complete essential admin tasks including data entry, case notes and record management.
• Carry out routine health and safety, compliance and room checks.
• Log maintenance issues to ensure the building remains safe and well maintained.

General

• Work collaboratively on a four‑on, four‑off rota, providing consistent, non‑judgemental support overnight.
• Maintain a calm, professional approach and handle challenging situations effectively.
• Take part in ongoing training and reflective practice to support psychologically informed care.

This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.

About you - this is a dynamic role for someone passionate, empathetic and committed to young people’s development.

Experience and knowledge

• Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
• An understanding of the needs and experiences of young people and adults at risk.
• Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
• Confidence in accurate record‑keeping, including incident logs and health and safety checks.
• Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).

Skills and abilities

• Clear verbal and written communication, with accurate handovers for day‑time colleagues.
• Strong interpersonal skills, able to build positive relationships.
• Comfortable lone‑working, using initiative, and working as part of a team.
• Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
• Ability to de‑escalate situations and manage challenging behaviour calmly.
• You will bring an awareness of the challenges young people face and the ability to connect with them positively 

CLOSING DATE: Sunday 28 June 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

As a key member of the Trusts & Grants team, The Trusts & Grants Fundraiser will work closely with the Trusts & Grants Manager to raise funds from a portfolio of charitable trusts in accordance with Child Bereavement UK’s budgets and targets.

Initiative, creativity, excellent organization and writing skills are required, together with the ability to develop persuasive proposals and nurture effective relationships with key stakeholders across Child Bereavement UK and externally.

This role comes at a particularly important time for CBUK when the charity is looking to evolve and grow services, diversify into new areas, and raise significant funds for ongoing work. The Trusts & Grants Team are a vital part of the charity’s expansion into new areas, and the post-holder will have the opportunity to work with frontline staff to develop new projects and bids.

Main Responsibilities

Leadership

• Create timely and compelling bespoke proposals and applications to charitable and corporate trusts, Lotteries and Government bodies.
• Develop and deliver to donor care plans to provide excellent supporter care to trust funders; aim to involve supporters in the achievement of the Child Bereavement UK mission and maximise the value and longevity of their support – providing accurate and informative reports and invitations to project visits and events where appropriate.
• Support in the development of new case for support and project documents; work with front-line staff to develop new bids and budgets.
• Keep up to date with Child Bereavement UK’s work, key priorities and future plans to effectively match with supporters’ interests and identify opportunities for support.
• Contribute to the Trusts and Grants annual business planning process as well as monthly planning and budget reforecasting.
• Undertake rigorous identification of prospective grant funders and detailed research into strong leads (through desktop research and face to face/virtual networking).
• Work closely with colleagues in other areas of fundraising and other departments across the charity, as well as volunteers and supporters to build strong working relationships and maximise cross selling opportunities.
• Ensure the effective management of all relevant information, including maintaining accurate information for prospects and donors on the charity’s database (Sales Force).
• Utilise a range of internal work and planning tools to ensure bids are of a good quality, relationships are maintained, and internal stakeholders are included in any decisions.
• Develop personal knowledge of trust fundraising, including completing relevant training and regularly reviewing relevant press and publications from relevant organisations.

Person Specification

Essential

• Educated to GCSE level or equivalent
• Trust fundraising experience
• Managing a varied workload
• Verbal and written communication with internal and external contacts
• Proven track-record of managing funder relationships with positive outcomes
• Outstanding written and verbal communication skills
• Excellent numeracy and analytical skills
• Strong interpersonal skills
• Ability to prioritise, work under pressure and to deadlines whilst maintaining excellent attention to detail
• Able to take responsibility for own work, consistently achieving and delivering to high standards, on time.
• Strong organizational skills
• Strong working knowledge of MS Office, in particular Word and Excel. Good numeracy skills

Desirable

• Experience of generating funds through government contracts
• Stakeholder relationship management
• Using Sales Force or another CRM database
• Experience of account management in the third sector
• Experience managing relationships with large-scale funders, including, but not limited to, the National Lottery, local government bodies, the NHS, Children in Need etc
• Research skills
• Relationship management

Benefits

• 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
• TOIL for our hours work.
• Contributory pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Life assurance.
• Training loans.
• Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 16th June 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.

Housing Manager

£48,680.52 per annum

Cambridge

Full Time

Permanent

This is an exciting opportunity to advance your career in social housing – are you ready to join our client and help make a big difference in improving the lives of their tenants and shared owners?

You will be joining a long-established, locally based and independent housing association with strong local partnerships. They have a great reputation for delivering on their values of care, openness and trust in their general and supported housing, and a range of community support services. They continue to build on this strong foundation, with ambitious plans to further develop their services and infrastructure.

They strongly believe their colleagues are their greatest asset, which is why they are committed to creating a happy, motivated and diverse workplace. And it shows. In their 2026 staff survey, 93% of colleagues said they would recommend them as a great place to work making them an employer of choice.

About the role:

Reporting to the Senior Housing Manager you will:

· Play a key role in shaping an exceptional housing management service to deliver a truly customer-focused experience

· Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service.

· Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement.

· Take ownership of core performance areas — including lettings, tenancy management, communal space standards, rental income and service charge delivery — ensuring a consistently high standard across all functions.

· Ensure CHS proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies and building on external partnerships.

Hybrid Working Arrangements – the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period).

Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration.

What you’ll need to succeed

· Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others

· A minimum of two years’ experience delivering and managing a housing service within a social housing environment.

· A Chartered Institute of Housing qualification or relevant management qualification is desirable but not essential, demonstrating your commitment to professional development.

· Strong, up-to-date knowledge of social housing legislation, welfare benefits, housing policy and the wider social issues affecting our customers.

· Naturally confident and customer‑focused, you bring excellent communication, relationship‑building and influencing skills to every interaction.

· Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills.

· A full UK driving licence, use of a car for work purposes and business insurance.

Benefits of working for our client:

- Employee discount scheme (retail, leisure, gym membership and fitness equipment)

- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)

- Employee Assistance Programme

- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning

- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.

- Cycle to work scheme (salary sacrifice)

- One day off a year to volunteer for a charity of your choice

- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service

- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)

- Company sick pay

- 58p per mile business mileage allowance

- Refer a friend scheme (£250)

- Contributory pension scheme, which both you and our client contribute to

- Enhanced maternity and paternity leave

- Flexible Working Policy

- Full induction

- Comprehensive free training and development opportunities with paid time off

- Free DBS (for relevant posts)

- Free onsite/nearby parking

- Hybrid Working Policy

- Flexitime

Please note this position is subject to a Basic DBS Disclosure

As part of the recruitment and selection process candidates will be required to complete a Personality Profiler

CLOSING DATE FOR APPLICATIONS: Friday 26th June 2026

INTERVIEWS: To be confirmed

The Talent Set are proud to be partnering with Addenbrooke’s Charitable Trust in their search for a Head of Individual Giving and Supporter Engagement. We are looking for an experienced individual giving professional who can lead the individual giving programme and driving income growth to meet their ambitious goals.

Addenbrooke’s Charitable Trust (ACT) exists to make their outstanding hospitals even better. They raise vital funds to support Addenbrooke’s and the Rosie hospitals — connecting generous people with projects that go beyond the boundaries of NHS funding and help deliver the very best in patient care, clinical outcomes and research.

ACT is entering a defining chapter: alongside supporting their existing hospitals, they are helping to bring to life two once-in-a-generation pioneering new hospitals: the Cambridge Cancer Research Hospital and the Cambridge Children’s Hospital. Together, these hospitals will transform healthcare locally, nationally and globally, placing Cambridge at the heart of medical innovation.

The Role

As the Head of Individual Giving & Supporter Engagement, you will be instrumental in developing and executing an ambitious growth plan to maximise Individual giving income and supporter engagement. Managing an income responsibility of circa £1 million, you will lead and motivate a talented team of three fundraisers.

Key Responsibilities:

• Create and execute ACT’s supporter engagement and Individual Giving strategies, producing annual plans to drive an ambitious step-change in acquisition and retention.
• Oversee and drive growth across all individual giving streams, including appeals, digital, lottery, regular giving, and the face-to-face fundraising programme.
• Utilise data analysis, segmentation, and performance metrics to evaluate, pivot, and optimise campaign success and supporter journeys.
• Manage six-figure budgets, financial reporting, and forecasting to maximise the lifetime value of donors giving up to £10k.
• Ensure excellent cross-team collaboration with communications, data, and community teams

Experience Needed:

• Proven track record of success at a senior level within individual giving/direct marketing with clear demonstrable results of delivering on supporter and income growth.
• Expert knowledge of creating and delivering compelling fundraising communications across a range of channels, including digital.
• Strong experience managing six-figure budgets and utilising detailed financial analysis to maximise results  
• Comprehensive understanding of regulatory requirements, including practical application of GDPR legislation.
• Proven leadership and team development skills with the ability to manage multiple projects ensuring deadlines are met

What’s on Offer

•  Salary: £55,000-£60,000
• Hybrid, 2 days/week in Cambridge
• Excellent range of benefits

 How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Grade: 6

Salary: £16,221 (£27,036 FTE)

Hours: 22.5 hours per week (days TBC)

Position type: Part-time, Permanent

Responsible to: Book Club Manager

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall (hybrid, mix of office and home)

ROLE PURPOSE:

This role is focused on supporting the growth of the ShelterBox Book Club. You'll help create engaging content and foster a community of passionate Book Club members. With a love of books and excellent customer service you'll create meaningful connections with members and steward them to becoming life-long Book Club members and ShelterBox supporters.

The successful candidate will join a friendly and ambitious team and play a key role in helping to make ShelterBox Book Club a household name. The role will seek to build awareness of ShelterBox Book Club, increase social engagement and build communities across our social channels.

This is an exciting role, full of variety and the chance to work on one of the charity sectors most innovative and unique products.

WHO ARE WE LOOKING FOR?

We are looking for an enthusiastic book lover who cares about connecting with people and making a real difference in the world. They should be able to manage a busy and varied workload and work with a wide variety of people.

This is a perfect opportunity for someone wishing to develop their experience in the cross-section of fundraising and publishing. They will play a vital supportive role in delivering the ShelterBox Book Club to a growing audience of over 3,000 members.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Read the book during each six week cycle and support the Book Club Manager to host and run the social media debates, video discussion and author Q&A's.

• Respond to member enquiries and comments on social media and through our shared mailbox.

• Lead on the research and compiling of book shortlists for each voting cycle.

• Proof Book Club communications across digital and print.

• Support the Book Club Manager with the supporter journey review.

• Work alongside the Book Club Manager and the Insight Team to create, deliver and evaluate the annual Book Club supporter survey.

• Research new book publishers to work with. Work with the Procurement team to keep details on all publishers up to date.

• Lead on the day to day running of the online Book Club community, by creating, scheduling and publishing engaging content (images, videos, carousels, gifs, copy etc.) across relevant channels to increase engagement and nurture advocacy.

• Ensuring a consistent tone of voice is delivered throughout all communications.

• Keep track of Book Club data and KPI's including discussion week feedback, author engagement, book topics and others.

• Support the Book Club Manager in the continual development of member journeys for both direct-debit members and gifted memberships across social media, email and face-to-face.

• Support the book club volunteers to assist with member communication, discussion week activities, stock management and in-person events.

• Work closely with Supporter Engagement team to implement member feedback.

• Represent Book Club at in-person events to grow the membership base.

• Support with supplier relationships including publishers, printers, designers and authors.

• Work closely with key internal teams to promote Book Club through a range of channels including digital, PR, celebrity endorsements, volunteer networks and corporate partnerships.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Harrow Crisis Cove.

Sounds great, what will I be doing?

In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users.

Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. 

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About the team

Even though 1 in 4 people have mental health problems, most of us don't get the help we need. This has to change.

We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

The Individual Giving team is focused on recruiting supporters to give a one-off donation or a direct debit to Mind. The team creates insight-led and creative fundraising campaigns and stewardship activities that acquire, retain and deepen engagement with supporters building long-term relationships that help deliver income for Mind.

About the role

Will you join us?

We're recruiting 2 x Individual Giving Officer roles to join the team.

As an Individual Giving Officer, you will support the Senior Individual Giving Officer in generating and delivering inspiring and motivating marketing and stewardship communications - as well as leading on delegated campaigns and projects, to build engagement with supporters and drive long term support for Mind.

You will deliver marketing campaigns from beginning to end - from writing briefs and working with agencies and internal teams on media, creative, data, print, production, and fulfilment, to collating results and using data and insight to optimise activity and deliver a brilliant supporter experience.

You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans in a wellbeing focused environment.

The Individual Giving team is a part of the wider Mass Engagement team, and you will play a pivot role in helping the team to reach and exceed their target of raising over £23 million, so that Mind can fight for timely access to great quality care for all.

This role requires a Disclosure and Barring Service (DBS) check.

About you

We'd like to hear from you if you have…

-Experience in planning, delivering and evaluating campaigns or activities, managing timelines, budgets, and multiple stakeholders to meet targets; with a track record of meeting and exceeding KPIs.

-Strong communication skills and the ability to engage with and steward our supporters across a range of marketing channels.

-Experience interpreting and analysing data to optimise marketing, fundraising or communication campaigns or stewardship strategies to improve performance and strengthen loyalty and trust.

-Excellent interpersonal skills and can build strong relationships internally and externally with suppliers, agencies, and stakeholders to collaborate and deliver a high-quality supporter experience.

-Experience in innovative thinking and creative approaches to enhance campaign performance and deepen supporter engagement.

-Experience administering PO & invoicing processes, accurately tracking expenditure to ensure activities are within budget and supporting financial reporting.

Mind is open to experience outside of the charity sector, transferable skills and learning in post, and we will welcome applications from candidates who may not meet the criteria exactly.

About applying

For more information about the role and its core responsibilities, download the full role profile below. If this sounds like the role for you, click "Apply Now". Please apply with a CV and covering letter or personal statement (no more than two A4 sides for each) which refers to the Person Specification.

Mind are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. We are also open to flexible working arrangements so please don't be afraid to speak to us about this at the interview stage, so we can explore what's possible.

Interviews are likely to take place week commencing 22nd June 2026 and will be in person at our office in Stratford, London.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the essential criteria in the personal specification.
 

Age UK Leicester Shire & Rutland is more than a Charity we are a lifeline to older people in our local communities. As part of our mission to support older people in their everyday lives, we provide a wide range of services, including our shops. 

Every item sold across our shops helps an older person in Leicester, Leicestershire and Rutland. We are looking for a commercially minded, inspiring Head of Retail to lead our charity’s retail function, a portfolio of 29 shops, a growing online operation with an ambitious plan to turn the retail success into real impact for older people.

This is a Senior Leadership role reporting to our Executive Director. You will set and deliver our retail strategy, grow income across high-street, out-of-town and superstore-style sites, develop our furniture and ecommerce operations, and lead a large, dedicated team of managers, drivers, maintenance staff and volunteers. If you can combine commercial drive with genuine care for the people you lead, we would love to hear from you.

What you’ll do

• Deliver and continuously develop our retail strategy, growing income and keeping the function commercially resilient and fit for the future.

• Identify and develop opportunities for growth — including new high-street, out-of-town and superstore-style sites — backed by evidenced business cases.

• Build our furniture retail strategy across the city, county and wider region, and grow ecommerce income across multiple online platforms such as eBay.

• Lead, coach and motivate your managers and teams, ensuring every shop is well presented with excellent customer service.

• Turn around underperforming shops and oversee income generators including Gift Aid, scratch cards and the Grand Raffle.

• Drive efficiency across the function, making smart use of technology and AI to support staff and volunteers.

What we’re looking for

• Strong retail experience at senior management level, with proven sales leadership and the ability to inspire others.

• Commercial and business awareness, with the ability to set and work to financial targets, budgets and plans.

• A track record of developing and delivering retail strategy and growing a retail estate, including new formats.

• Experience of identifying and turning around underperforming shops, and of managing performance.

• Experience of leading and developing both staff and volunteers, with excellent IT and communication skills.

• Someone compassionate and empathetic — who leads with kindness as well as drive, treating staff, volunteers and customers with respect.

• Desirable: not-for-profit sector experience, furniture reuse and logistics, growing ecommerce across more than one platform, and using technology and AI to improve ways of working.

• A full driving licence is required, with the ability to gain business insurance.

What we offer

• Competitive salary of £55,000 per annum

• Company car (subject to benefit-in-kind tax).

• 25 days’ holiday plus public and bank holidays and two discretionary days.

• Enhanced health cash plan, life insurance, and an employee assistance and wellbeing programme.

• Employer pension contributions and a salary sacrifice pension scheme.

• Eligibility for a car park space at Lansdowne House and a business mileage allowance.

• The reward of contributing to a fantastic local charity supporting older people across Leicester, Leicestershire and Rutland.

How to apply

To apply, please submit a comprehensive application along with a covering letter setting out what you would bring to the role. This post will remain open until it is filled. We will be reviewing applications and interviewing on a rolling basis, so early applications are encouraged. We reserve the right to close this advert early if a suitable candidate is found.

 Base: Lansdowne House, Princess Road East, Leicester, LE1 7LA

Hours : 37 including some weekends and bank holidays Monday – Thursday 8.30 – 4.30pm Friday 8.30am – 4.00pm with a 30-minute unpaid break  

Salary: £55,000 per annum

Contract: Permanent

Closing Date: 26 June 2026  

Interview Date: To be confirmed  

Reference: TD/SP100626

Senior Individual Giving Acquisitions Officer (Maternity Cover)

Up to 12-month Fixed Term Contract. Full Time.

Hybrid working (Minimum of 2 days per week in the office)

Location: This role can be based at any of our UK offices - Cardiff, Edinburgh, London, Warrington

Salary: £41,783 per year for Cardiff, Edinburgh, Warrington. £46,666 per year for London (including London allowance)

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. 

About the role

Reporting in to the Individual Giving Lead, the Senior Individual Giving Acquisition Officer will drive the strategy and execution of Christian Aid’s individual giving acquisition efforts, ensuring high impact campaigns like Christian Aid Week, Christmas and Emergency Appeals effectively attract new supporters. Through compelling messaging and innovative approaches, foster long-term, sustainable relationships,
optimising channels, products, and engagement strategies to maximise supporter growth.

The post-holder will lead on Regular Giving acquisition recruitment across multiple channels to grow lifetime giving and increasing the Christian Aid supporter base. They will be leading a team of two Individual Giving Acquisition Officers and collaborating with senior leadership, manage budgets, forecast the performance of campaigns and ensure cost-effective delivery, all while championing the ‘Believe in the Possible’ proposition to inspire and engage the next generation of supporters.

Some of the main responsibilities of the Senior Individual Giving Acquisition Officer includes:

• Lead the development and execution of the Individual Giving acquisition strategy, leveraging on key appeals like Christian Aid Week and Christmas to recruit and engage new supporters.
• Empower people and amplify change, optimise acquisition channels, refine messaging, and test new products to attract and retain both one-off and regular givers, ensuring long-term growth and engagement.
• Prioritise and lead the Regular giving recruitment strategy across multiple channels, supporting our ambition to build back and grow recruitment and supporters lifetime value.
• Collaborate with internal teams and external stakeholders, ensuring seamless and effective campaign delivery, maximising impact across multiple platforms.
• Analyse supporter data, providing actionable insights that enhance campaign effectiveness and engagement, continually refining approaches for greater success.
• Manage and mentor Individual Giving Acquisition Officers, fostering professional growth and driving performance within the team.
• Contribute to the broader Individual Giving strategy, cultivating an ambitious team culture that embraces innovation and excellence.
• Oversee reporting, budgeting, and forecasting to maintain financial sustainability and ensure the efficient allocation of resources.

About you

Who we are looking for

Essential:

• Significant experience in leading supporter acquisition programmes and activities across a range of channels.
• Significant experience in digital fundraising techniques for acquisition.
• Significant experience managing external suppliers and multiple stakeholders.
• Highly developed skills in budgeting, forecasting, and data-driven decision-making.
• Developed knowledge of legal requirements for fundraising, direct marketing, and data protection.
• Highly developed analytical, strategic, and communication skills for optimising acquisition.
• Demonstrable experience in managing and mentoring a team.

Desirable

• Marketing qualification (e.g. IDM, CIOF).
• Experience in DRTV and face-to-face fundraising.
• Experience in writing fundraising copy and digital marketing.
• Experience in emergency appeals or international development.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. ian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Position: Senior Campaigns Officer
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: London N4 office with flexibility to work remotely
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This is an exciting time to be joining the MS Society’s campaigns team. We’re leading significant work on Personal Independence Payment (PIP) and the Timms Review, alongside developing campaigning to improve neurological healthcare through our call for a Modern Service Framework. With our new organisational strategy now underway, it’s a great moment to join the team as we look to take our influencing and campaigning work to the next level.

Whether it’s about making sure people access ground-breaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you will be working directly on campaigns to empower, inspire and mobilise our community to become change-makers.

Do you want to craft digital campaigns that hit the right note, emails that pack a punch, and bring energy and creativity to our campaigning? Are you keen to join a team where we will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in our campaigns and develop activities to embed co-production throughout our work?

Closing date for applications: 9:00 am on Monday 15 June 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Closing date:  25 June 2026

Interviews: We may arrange interviews as suitable applications are received
or following the closing date.

Location: Hybrid working with multi-site working
across both sites, Selly Park and Erdington

Hours: 37.5 hours per week

Salary: £40,000

DBS: Basic

At Birmingham Hospice, our teams are united by a shared purpose: to improve the quality of life for people living with life-limiting conditions, and to support their families and loved ones during some of the most challenging times they will ever face.

We’re now looking for an experienced and enthusiastic People Partner to help strengthen and shape the way we support our people.

If you’re passionate about using your HR expertise to deliver people-focused solutions, drive forward effective people strategies, and collaborate across teams to create positive change, we’d love to hear from you.

In this generalist role, you’ll take the lead on:

• Providing high-quality, pragmatic employee relations advice
• Coaching managers through a wide range of people issues
• Using people analytics to inform decision-making
• Designing and delivering effective learning and development interventions
• Getting involved in a variety of meaningful and exciting people projects

You’ll partner with dedicated areas of the hospice, building strong relationships quickly and becoming a trusted advisor. You’ll bring confidence, credibility, excellent communication skills, and the ability to influence at all levels.

If this sounds like you, we’d be delighted to receive your application.

What We’re Looking For:

· Educated to CIPD Level 5 or equivalent, or specialist underpinning theoretical knowledge supported by considerable relevant practical experience and evidence of continuous professional development

· Significant experience of delivering a high-quality People customer service within a complex and diverse organisation

· Up to date knowledge of employment legislation, case law, HR best practice and its practical application, including  learning and development

What we offer in return:

· The opportunity to be part of an amazing growing charity

· Competitive salary, generous holiday entitlement

· Wellbeing programmes, Reward Gateway retail discounts & financial tools

· The opportunity to develop and grow your HR career within the charity sector

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.

We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.