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This is a pivotal leadership role at the heart of Stewardship’s customer operations. You will lead a dedicated team responsible for delivering operational excellence across our primary platforms, ensuring that the systems, processes and controls supporting our services are effective, scalable and aligned with our mission.
This dynamic and strategic role offers a unique opportunity for an enthusiastic leader who is passionate about serving our organisation’s Christian mission. As the leader in this role, you will have proven ability to drive operational efficiency and implement best practice. You will prize quality and attention to detail, and innovation, focusing on growing the Kingdom of God through operational efficiency and excellence.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£42,500.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.
- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.
- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.
- Manage ticket and incident escalations, as appropriate.
- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results
What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job description on our website
Harris Hill is delighted to be supporting Consumers International in their search for a Strategic Growth and Engagement Lead, Sustainability. This is a brilliant opportunity for someone who wants real ownership in their role—where you can take an idea, build it, and run with it on a global stage.
Working at the heart of Consumers International’s sustainability programme, you will drive partnerships, funding and influence across areas such as energy, materials and food systems. This is not a role focused on maintaining the status quo; instead, you’ll have the freedom and trust to shape new opportunities, test ideas and deliver growth that creates genuine global impact, with scope to truly make the role your own.
Key responsibilities
About you
Key details
Salary: Up to £50,000
Location: Fully remote – open to candidates globally
Contract: Full-time
Applications: Rolling
Apply to Hannah at Harris Hill on to learn more and get the full job pack
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
Location: London
Contract: Permanent, Full-Time
Are you a proactive IT professional with a passion for infrastructure, systems, and delivering reliable technology services? The ITF is seeking a Technology Infrastructure Support specialist to join our Systems, Digital and Data Department, supporting the delivery and maintenance of core IT infrastructure across our global organisation.
This is an exciting opportunity to play a key role in ensuring our technology environment is secure, efficient, and fit for purpose, supporting colleagues across an international network.
About the Role
As the Technology Infrastructure Support Specialist, you will work as part of a collaborative global IT function, supporting the organisation’s infrastructure, systems, and core technology services. This is a hands-on role requiring a broad technical skillset and the ability to work across infrastructure, security, cloud services, end user support and project delivery.
Working in a hybrid London-based role, you will be comfortable moving between infrastructure management, security initiatives, project delivery and operational support. You will act as a technical lead for infrastructure and security related activities, provide third line support for complex issues, and work closely with colleagues and suppliers to support the delivery of IT initiatives that enhance user experience and organisational effectiveness.
Key responsibilities include:
Infrastructure & Systems Support
User & Technical Support
Security & Compliance
Collaboration & Continuous Improvement
About You
As a global organisation, we are seeking someone with a strong all-round technical capability and a proactive approach to problem solving. You will be adaptable, willing to take ownership of issues, and confident working across multiple areas of technology. Most importantly, you will have a desire to continue developing your skills and experience while supporting colleagues across an international environment.
To be successful in this role, you will have:
Relevant IT experience:
Experience supporting IT infrastructure, systems, or technical environments, ideally within a multi-site organisation.
Technical knowledge:
Understanding of core IT infrastructure, including networks, systems, hardware, and cloud-based technologies.
Problem-solving skills:
Strong troubleshooting ability with a proactive and solutions-focused approach.
Communication skills:
Ability to communicate technical information clearly to both technical and non-technical users.
Security awareness:
Understanding of IT security principles and best practice.
Collaborative approach:
Ability to work effectively as part of a team and contribute to shared goals.
Why Join Us?
This is a great opportunity to develop your career within a global, values-driven organisation. You’ll work as part of a supportive and collaborative IT team, contributing to meaningful work that supports colleagues and operations worldwide.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Purpose of the job
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning.
As we enter an exciting new phase of our five-year strategic period, we are looking for a Policy and Public Affairs Officer to help us build on political momentum around young people and youth work to inspire lasting change.
You will support the Head of Policy and Public Affairs, within the Impact department (covering research, evaluation, service design, policy and public affairs, and communications), working closely with colleagues across the organisation to build and develop UK Youth’s relationships with a broad range of external stakeholders, including: Westminster government (e.g. ministers, officials and special advisers), parliamentarians, the devolved administrations, NGOs and third-party organisations, while shaping and responding to a wide range of public policy issues.
The role will require a strong understanding of complex policy issues and an interest in the political landscape and how it interacts with third sector organisations. You will have a can-do attitude, excellent written and oral communication skills, strong time management and organisational skills and an ability to develop positive relationships with colleagues internally and externally to support our goals.
Why work at UK Youth?
Every young person deserves a youth worker. UK Youth exists to make that a reality. Our vision is a society that backs every young person - through each spark, struggle and success.
As the UK’s national infrastructure body for youth work, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.
We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning. Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come.
Key responsibilities
Public Affairs support
Produce briefings and speaking notes for UK Youth leadership and trustees relating to important policy issues and external events.
Manage relationships with politicians, civil servants, and staff in local authorities and regulatory bodies to brief them on matters relating to UK Youth’s policy objectives.
Identify opportunities for UK Youth to publicly intervene on key policy priorities – including responses to government consultations, speaking at events, meeting with key influencers, etc.
Develop written content, including blogs, and support colleagues in our Communications team to respond to breaking news relating to UK Youth’s policy priorities.
Work closely with the Communications team to support the development of influencing plans that promote our policy messages on public channels.
Political monitoring and policy development support
Coordinate with monitoring services to ensure proactive monitoring of relevant announcements and developments in Parliament and the devolved nations that relate to youth work and young people.
Work with colleagues across the Impact Function to understand trends and innovations in the youth and outdoor learning sectors that have implications for policy.
Ensure that there is a clear record of UK Youth’s policy positions on key issues, along with rationale and suggested messaging.
Contribute to external-facing policy reports and briefings on topics relating to UK Youth’s work.
Stakeholder engagement and event management
Build strong working relationships with policy professionals across the youth sector and identify opportunities to work in partnership, where appropriate.
Develop relationships with key external stakeholders including other policy and public affairs teams in the youth sector and civil servants.
Work closely with young people and youth workers to help refine UK Youth’s policy positions and influencing plans.
Lead on day-to-day management of UK Youth’s secretariat role for the Back Youth Alliance, with oversight and support from the Head of Policy and Public Affairs.
Project manage UK Youth’s involvement in key influencing events, such as party conferences, with oversight and support from the Head of Policy and Public Affairs.
Represent UK Youth at meetings and events – helping to disseminate insights from our work, tell the story of youth work’s impact to inspire lasting change.
Experience we're after
Experience working in the area of policy and public affairs or equivalent experience in other areas (such as through an apprenticeship, volunteering role, or university)
Experience of project management
Experience of understanding and communicating with different audiences
Strong relational and stakeholder engagement skills
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
Flexible/Agile Working
27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)
Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
Other training available in support of your personal and professional development
Pension scheme (currently UK Youth match employee contributions up to 5%)
Membership of our life insurance scheme which would pay-out up to 4 times your salary
Employee Assistance Programme to support employees both professionally and personally
20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
IT equipment provided for the duration of contract
CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 29th June 2026 at 23:59 (midnight)
Provisional Interview Dates: w/c 6th July 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Service Delivery Coach
We’re looking for an enthusiastic and motivated individual to join our team as a Service Delivery Coach in North-West England from September 2026
Applications from individuals who are seeking flexible working options are welcomed.
Position: 000015 Service Delivery Coach
Location: Homebased, North West England. However, regular travel across the region will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 28 hours per week (flexible working available)
Salary: Circa £29,300 per annum (FTE circa £36632.28 per annum)
Contract: Fixed term until 31 August 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: Sunday 12 July 2026
Interview Date: 20 or 21 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The purpose of this role is to support and empower Stroke Association Support Coordinators to deliver high quality stroke support services, ensuring stroke survivors and their carers receive the best possible support to rebuild their lives after stroke.
Whilst a coaching style maybe suitable for many aspects of the role, there will be occasions where strong leadership and management will be needed to ensure Stroke Support Coordinators maintain compliance with contractual policies and procedures and to address any performance related issues.
Supporting our organisation as part of the leadership team you will ensure improvements are led by what matters to people affected by stroke.
You will support and empower Stroke Support Coordinators through a coaching ethos to:
· Deliver high quality stroke support services, ensuring stroke survivors and their carers receive the best possible support to rebuild their lives after stroke.
· Identify and address capability gaps and build volunteer capacity where required.
· Build strong relationships with key stakeholders, internally and externally.
· Understand and be responsible for the active monitoring of data quality, reporting and service delivery against their national and local key performance indicators.
About You
You will have experience of:
· Effectively balancing a number of competing priorities.
· Experience supporting remote teams with paid staff and volunteers with experience in growing and developing these teams using a coaching style of management
· Experience in managing performance improvement
· Using relevant knowledge and awareness of health and social care systems, ideally within the stroke pathway.
· Using excellent communication skills.
· Championing diversity internally and externally.
· Identifying and supporting quality improvement, based on an understanding of how work really happens.
You will be:
· Able to identify problems or opportunities where we can have more impact or add value for people affected by stroke, working with others to experiment and learn.
· Approachable, taking time to understand the context of people we work with, supporting thinking and always having people affected by stroke at the centre.
· Experienced in overseeing and supporting change and development.
· Agile in your approach, open to developing your skills, knowledge and experiences and supporting the organisation to move towards our goals and strategic focus.
Applications
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options are welcomed.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Service Coordinator, Stroke Support, Stroke, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Service Manager, Service Lead, Coach, Mentor.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Contract
Full-time, permanent
(We welcome proposals for flexible working arrangements)
Salary
£50,000 per annum
The Director of Operations for Edinburgh International Book Festival [EIBF] sits at the intersection of programme delivery, organisational management and operational leadership. The role combines events delivery with charity-wide management. This ensures that EIBF runs smoothly, festivals and events happen effectively, and all activity aligns with our charitable objectives and purpose.
The Director of Operations will lead all operational and logistical aspects of the annual Book Festival and year-round programmes. They will ensure effective governance, efficient systems, safe and compliant event delivery, and ensure resources are allocated appropriately to support the charity’s mission to promote engagement with, and enjoyment of, books, writing and ideas. They will manage relationships and contracts with site and production teams, and a range of other key stakeholders and partners. They will own and actively manage policy and systems management in the organisation, including oversight of digital infrastructure, as well as lead the HR function in a busy organisation.
Success in the role will balance the following elements:
Key responsibilities will include:
Essential Person specification:
For more information on key responsibilities and person specifications please see full Job Description on EIBF website.
Key Dates:
Closing date for applications: Monday 29th June 2026.
Interviews will be held in central Edinburgh during the week of 6th July. Remote interview requests will be considered but in person is preferred.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
We are looking for a dedicated HR Business Partner to join our HR Business Partnering team on a 12month FTC basis. This is a great opportunity for an HRBP with significant experience of working with medical workforce to take a lead role in supporting our medical service review so we can best achieve our organisational goals. You will parter with senior managers and clinical leaders to provide proactive, professional guidance to with a key focus on transformation change.
Your Impact:
· Lead workforce elements of the medical review programme, as a senior representative of the People directorate, at working groups, programme boards, and governance forums.
· Lead the development of end-to-end medical workforce transformation and organisational change plans, including milestones, dependencies, deliverables and assurance arrangements.
· Influence, advise and constructively challenge senior leaders, and clinicians to ensure that workforce risks are understood, mitigated and actively managed.
· Support the medical workforce review through implementation, ensuring transitions are managed safely, legally and compassionately.
Key Criteria:
· Significant experience in an HR Business Partnering role working with medical workforce and a thorough understanding of medical and dental terms and conditions of service.
· Experience of working with senior managers and directors and managing complex cases pertaining to doctor’s terms and conditions.
· Proven experience of leading workforce aspects of transformation or service redesign programmes.
· Evidence of building working relationships across various stakeholder groups e.g. the BMA.
· Excellent communication skills and the ability to advise, challenge and influence stakeholders at all levels.
· Ability to systematically analyse information and cut through complexity to bring clear and relevant recommendations.
· Ability to occasionally travel within the UK and work unsociable hours.
Application & Interview Process
· As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
· NHS employees interested in a secondment are encouraged to apply. Any secondment arrangements will be subject to agreement from your current employer.
· Close date for applications: Monday 29 June. We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.
Salary: c. £45,000-50,000 depending on experience
Contract: 12m FTC
Based: UK Remote. Occasional travel may be required.
Benefits you’ll LOVE:
· Flexible working. We’re happy to discuss flexible working at the interview stage.
· 25 days annual leave (exclusive of Bank Holidays)
· Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
· Loan schemes for bikes; computers and season tickets
· Continuous professional development opportunities.
· Industry-leading training programmes
· Wellbeing and Employee Assistance Programmes
· Enhanced bereavement, family friendly and sickness benefits
· Access to Blue Light Card membership
· Subsidised Eye Care
The client requests no contact from agencies or media sales.
Interim Director of Finance and Operations
London | Hybrid Working (2 days per week in the office)
3-6-Month Interim Assignment
£500-£600 per day
We are working with a respected UK membership organisation seeking an experienced Interim Director of Finance and Operations to provide strategic leadership across finance and corporate services during a key period for the organisation.
Reporting to the Chief Executive and forming part of the Senior Leadership Team, you will lead Finance, HR, Membership, IT and Facilities, ensuring strong governance, operational effectiveness and financial sustainability.
Key responsibilities:
• Lead financial planning, budgeting, forecasting and reporting
• Provide strategic financial advice to the Chief Executive, Board and Committees
• Strengthen financial controls, governance and risk management
• Oversee year-end accounts, audit and statutory reporting
• Drive operational efficiency and continuous improvement across corporate services
• Provide leadership across HR, IT, Membership and Facilities functions
• Support organisational development, culture and staff engagement
• Ensure compliance across GDPR, health and safety and regulatory requirements
• Lead and develop a high-performing corporate services team
• Support the delivery of strategic priorities and organisational change initiatives
About you:
• CCAB-qualified accountant
• Experienced Finance Director, Director of Finance & Operations, COO or equivalent senior leader
• Strong track record within charities, membership bodies, professional institutes, Royal Colleges or other not-for-profit organisations
• Experienced in working with Boards, Committees and Trustees
• Broad corporate services experience covering finance, governance, risk and operational management
• Commercially minded with a hands-on and pragmatic approach
• Strong leadership, communication and stakeholder management skills
• Able to balance strategic thinking with operational delivery
Previous experience within a membership organisation, professional body or charity would be highly advantageous.
This is an excellent opportunity to join a purpose-driven organisation and play a key leadership role during an important period of organisational development and change.
London-based with hybrid working, typically requiring two days per week in the office.
At Bristol Mind, we believe nobody should face a mental health challenge alone.
This is an opportunity to lead the charity at a critical moment in its journey. We are a small, but highly influential organisation made up of passionate, diverse, and expert people.
This is more than a leadership role. It is an opportunity to shape the future of mental health support across our geographical area, influence systems that affect people’s lives, and inspire a dedicated team committed to meaningful social impact that serves the needs of our communities.
We are looking for a values-driven and strategic leader who combines vision with empathy, and who can build strong partnerships, empower people, and drive sustainable growth in an evolving sector.
As CEO, you will:
We are looking for someone who:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
The International HR Operations Administrator provides pro-active, generalist HR operations support to all staff. This role involves supporting all aspects of the employee lifecycle, including recruitment, on-boarding and orientation, performance management, learning and development, monthly payroll, benefits administration, as well as assisting with HR administration and the HR system.
Key to this role is the ability to be efficient and well-organised, as well as to build strong working relationships, and manage HR-related issues in a professional and timely manner.
Scope and Limits of Authority:
The post holder is expected to organise their own day-to-day activities according to the overall priorities and timescales set.
● This role does not have line management responsibility
● Assisting with contracting and managing consultants and interpreters
● Processing personal and confidential staff data
Key Responsibilities:
HR Strategy, Planning & Budgets
● Processing HR activity invoices, ensuring accurate reporting in line with agreed budget criteria
HR Policies & Processes
● Supporting staff to understand and comply with HR policies and procedures as needed and raising any concerns to line managers.
Global Resourcing & Payroll
● Assisting with all recruitment activity, including finalising job descriptions, planning recruitment activity, placing adverts, support with selection and appointment processes, and scheduling interviews
● Assisting with the monthly payroll for all staff globally, including providing relevant information to outsourced employment (EOR) and payroll only providers, processing invoices and maintaining relevant records; tracking payroll changes for all staff
● Assisting with administration related to cost of living reviews (e.g. writing letters, updating the HR system)
● Assisting with the management of all benefit administration including pension, Employee Assistance Programme, Life Assurance etc.
● Assisting with the effective on-boarding of new starters and managing the orientation process
● Assisting with termination / end of employment processes
● Assisting with consultant due diligence processes as needed
Staff Engagement & Employee Relations
● Assisting with employee engagement activities such as staff surveys and employee wellbeing activities.
● Assisting with staff communication activities as needed andensuring the HR section of the Secretariat Space is accurate
Talent Management
● Assisting with the performance management process to ensure reviews are completed on time and documented effectively
● Assisting with L&D activities by identifying and monitoring training opportunities for staff
HR Administration & Reporting
● Draft offer letters, contracts, employee correspondence and paperwork covering the whole employee life cycle e.g: Maternity / new starts / Leavers etc
● Provide administrative support in various tasks including meeting notes, booking meetings
● Effectively monitoring the HR team’s shared email accounts
● Keeping the HR system up to date, supporting staff to use it effectively
● Maintaining HR records, in line with data protection regulations
● Contribute to the life and work of the wider Resources team, helping out administratively where necessary
Cross Team & Cross Secretariat Responsibilities
● Building, maintaining and developing relationships with colleagues across all teams in the Secretariat, contributing to the delivery of the Alliance mission and Family for Every Child’s strategy
● Contributing to cross-team work as needed and cross Secretariat project teams
● Establishing and maintaining efficient administration systems, including digital filing
● Undertaking any other reasonable duties or projects as required to support the work of the Secretariat
Self-Management
● Working in a results focused, open and collaborative way with agility, flexibility and a ‘can do’ mentality, enabling colleagues to thrive in a remote working environment
● Keep up to date professionally and take responsibility for own professional development
Person Specification:
Education, qualifications, knowledge and experience
Essential:
● Educated to UK A Level (International level 3) or equivalent qualification or experience
● Relevant and recent experience working in generalist/operational HR at a similar level
● Knowledge of HR best practices (UK & International)
● Experience of working in a fast paced environment
● Experience of supporting multi-disciplinary teams
● Experience of remote working
● Experience of working in a multicultural environment
● Experience of effective communication at all levels across an organisation
Desirable:
● Degree in a relevant discipline
● Professional qualification in HR
● CIPD membership
● Experience of embedding HR policy and process
● Experience of working within a network organisation
● Experience of working with Google suite
● Good understanding of charity sector/international development and/or international membership organisations
● Experience of working with an HR management system
Skills, personal attributes and behaviours
Role specific skills
● Ability to maintain a high degree of confidentiality in relation to a range of information
● Ability to be responsive to multiple requests
● Ability to establish rapport with a variety of stakeholders
● Strong interpersonal skills
● High level of accuracy and attention to detail
● Proactive approach to problem solving
● Ability to prioritise work and work to deadlines within a changing environment.
The following skills and personal attributes are expected of all staff
● Flexible and adaptable; willing to contribute to other streams of work and across teams
● Highly skilled communicator, in different formats, and capable of working across languages and cultures (using translation and interpretation support as relevant) ● Flexibility to work outside typical working hours and across time zones, especially in relation to line management responsibilities and to support cross team working ● Highly organised and self-motivated, able to manage and deliver on multiple concurrent tasks
● Competent IT proficiency across a range of packages, able to learn quickly and troubleshoot problems independently
● Ability to use initiative and work without close supervision, working both as part of a team and as an individual
● Excellent command of English (oral and written) is a must, but working knowledge of Spanish, Portuguese, or French is appreciated to broaden the range of language skills within the Secretariat
Due to the urgency of this role, we’ll be reviewing applications and holding interviews as soon as strong CVs are received. We’re ideally looking for someone who can start immediately, as our superstar currently in the role will be heading off to new adventures on 15 July. Candidates who are available to begin straight away will be prioritised.
As we anticipate a high level of interest, we will only be contacting shortlisted candidates. If you haven’t heard from us by 10 July, please consider your application unsuccessful. We truly appreciate your interest in joining Family for Every Child and thank you warmly in advance for taking the time to apply.
Please note that only candidates with the Right to Work in the UK should apply. We carry out full RTW checks and are unable to offer visa sponsorship for this role.
The client requests no contact from agencies or media sales.
The Role
Are you a creative, data-driven marketer with a passion for developing and delivering marketing campaigns that truly resonate with audiences? Do you thrive in a fast-paced, collaborative environment where your ideas shape commercial outcomes and deliver value to members?
This is a rare and exciting opportunity to join the Law Society as a Product Marketing Executive in our busy Member Communications and Marketing team and play a key role in promoting our premium membership to help the Law Society deliver value to our members and their businesses. This is your opportunity to create compelling campaigns, influence strategy, and elevate our member communications.
You'll help grow our premium membership through individual and corporate uptake and be instrumental in communicating the value and benefits of section membership. You will understand the opportunity and importance of key customer touchpoints throughout the customer journey, be excellent at stakeholder management, adaptable to changing priorities and quick to learn. You will build a deep understanding of our audiences, products and services to develop compelling content and messaging, using existing and new channels to grow awareness, increase reach, build value and generate leads.
You will liaise with key internal stakeholders including our membership operations, membership engagement, brand, social media, content and digital teams and manage the day-to-day delivery of our acquisition and retention activities.
This is an exciting and varied role where your expertise and knowledge will be used to great effect to make a real impact for our members.
What we're looking for
We're looking for a proactive and creative marketer who combines strong organisational skills with a data-driven mindset. You'll be someone who can translate insight into engaging, customer-focused campaigns, while managing multiple priorities and deadlines with confidence. A natural collaborator, you'll build strong relationships across teams and bring excellent communication skills, attention to detail, and a commitment to delivering high-quality work. Above all, you'll be a self-starter who takes initiative, embraces feedback, and thrives in a fast-paced environment where you can make a real impact.
What's in it for you
You'll be part of a high performing marketing team where you'll be shaping your own creative campaigns, sharpening your skills in data-driven marketing, and working with a diverse range of stakeholders. You'll be joining a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.