Charity manager jobs

Release is seeking to appoint a Supervising Solicitor for Community Care— with genuine flexibility for part‑time or full‑time working — to help shape and expand our legal services at the intersection of social justice and community care law.

This role is particularly well‑suited to candidates seeking reduced hours, portfolio careers, or a position that allows for balance alongside caring responsibilities, or other commitments. The successful candidate will join a values‑driven organisation delivering high‑quality casework, innovative community‑based legal services, and strategic litigation aimed at systemic change.

Person Specification

Essential

• Minimum 4 years + post qualified solicitor with a current practising certificate, and
• Minimum 3 years + substantial experience in legal aid casework, supervision and/or compliance, and
• Minimum 1 year + experience of supervising others, and
• Experience in public law, housing law, and/or community care law within legal aid practice, and
• Strong commitment to social justice, harm reduction, and trauma-informed practice.
• Approved legal aid supervisor with the Legal Aid Agency.

Desirable

• Experience working in a charity or non-profit organisation.
• Experience supporting or contributing to strategic litigation or test case work.
• Understanding of the impact of drug policy and criminalisation on marginalised communities.
• Experience in developing new services, partnerships, or funding-linked delivery models.

Important notice: For this job, Release will only consider applications from those who already have the right to live and work in the UK. See the Home Office Immigration & Nationality Directorate for information on the UK Government's immigration policy.

About the Role

The Supervising Solicitor for Community Care – Legal Aid is a key role in shaping and strengthening Release’s legal services. Working closely with the Joint Head of Legal Services and Executive Director, and in collaboration with other colleagues, you will supervise the delivery of high-quality legal advice and representation, supporting the growth of legal aid practice whilst ensuring Release continues to train and develop social justice lawyers for the future. 

We are looking for an experienced legal aid practitioner who is strongly committed to social justice and the legal rights of marginalised communities, and who wants to build leadership experience in a movement-led organisation. The role will combine hands-on practice, leadership, supervision and compliance responsibilities. 

Please note: We do not expect the postholder to generate legal aid income at a multiple of their salary. While we do aim to grow legal aid income across the team to an initial target of £15,000–£25,000 per annum, the focus of this role is on developing high‑quality legal aid practice and building sustainable income collectively, as part of a mixed‑income organisational model.

As Supervising Solicitor for Community Care – Legal Aid, you will:

• Support Strategic Development: Contribute to developing the direction and priorities of Release’s legal services, including expanding legal aid work and strengthening access to justice.

• Provide Practice Supervision: Support a multidisciplinary team of solicitors, legal advisers and volunteers to deliver excellent, trauma-informed legal support. Support and mentor team members on how to adhere to legal aid file compliance, time recording and CCMS applications.

• Ensure Quality and Compliance: Help ensure consistent regulatory compliance and quality assurance across legal casework, including legal aid requirements.

• Strengthen and Grow Services: Help develop and improve legal service delivery models, including responding to emerging needs and client priorities.

• Contribute to Systemic Change: Support Release’s wider mission by helping connect legal services with policy, research, and advocacy work.

This role is ideal for someone with legal aid expertise and management potential, who wants to take a meaningful step into leadership whilst continuing to centre client care, justice and harm reduction.

We are looking for a resilient and compassionate Domestic Abuse Independent Stalking Advocate & Caseworker (ISAC) to make a meaningful difference in the lives of people aged 16+ affected by domestic abuse. You will work from an empowerment-focused, trauma-informed approach, supporting effective risk management while upholding strong professional boundaries.

The position is full-time and hybrid, with a mix of home working and a minimum of one day per week based in our Plymouth office. You must have access to a secure and confidential workspace at home, and live in the Devon & Cornwall area

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Domestic Abuse Independent Stalking Advocate & Caseworker (ISAC) you will ensure the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS's Service Model. You will also contribute to cover for the local helpline, and may be required to offer support to victims of other crime types, such as hate crime, anti-social behaviour and non-contact sexual offences.

Key Responsibilities

• Develop, deliver and monitor safety and support plans for those affected by crime (primarily domestic abuse) who accept ongoing support which will include providing resources, interventions, and information to all service users
• Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld
• Empower service users to enable them to make informed choices about their future options
• Work alongside and oversee the casework management of a small number of volunteer supporters
• Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors

About You

You will need:

• An understanding of the impact of crime on victims such as stalking, domestic abuse, sexual offrences, hate crime and anti-social behaviour
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
• An ability to balance competing needs and priorities
• An ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• An ability to manage a caseload including complex case management
• An ability to use generic IT applications competently

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Job Title:                       Outbound Calling Representative 

Salary:                           £24,906 per annum

Location:                       Crowborough Office 

Hours of work:              Full-time (35 hours per week): Monday 11am – 7pm, Tuesday & Thursday 12pm – 8pm, Wednesday & Friday 10am – 6pm, Saturdays (2 per month) 11 am – 5:30 pm

                                        Time off in lieu will be given for each Saturday worked.

Reporting to:                 Support Services Team Leader 

Do you enjoy talking to people?

Do you have good conversational skills and the ability to put people at ease?

Premier, Europe’s largest Christian Media organisation, is seeking 2 new outbound callers to join our small friendly telephone fundraising team. 

You’ll be speaking directly with Premier’s supporters, so it’s important you're able to build relationships with them and communicate a genuine passion for our mission and be confident in asking for their financial support for our work.

Role Overview

Outbound and Inbound Supporter Engagement: Engage with Premier supporters and potential subscribers through proactive and responsive phone conversations, fostering positive relationships and advancing their giving journey.
Data and Compliance Management: Ensure the integrity, security, and accuracy of supporter and financial information in line with data protection standards.
 Professionalism, Performance, and Teamwork: Demonstrate professionalism, uphold Premier’s values, and contribute to personal and team success.
 

We are looking for someone to start as soon as possible.

The post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims.

Ready to make a lasting Impact? Apply now!

Information for candidates

Why Join Premier?

Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!

Competitive salary and benefits package:

•      Flexible working arrangements based on the requirements of the role

•      25 days’ annual leave plus UK bank holidays

•      Additional leave on your birthday

•      Contributory pension scheme

•      Life Assurance scheme

•      Employee Assistance with online GP scheme

•      Eye care scheme

•      Enhanced Family leave and Pay

In addition we offer:

•      Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.

•      Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.

•      Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Application Process

•      All applications need to be completed online using our recruitment system (linked from our adverts). 

•      You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.

Location

Hybrid (most ASH staff go into our Vauxhall office 1-2 days per week. However, we are open to fully remote working for the right candidate). This is a UK-based role; applicants must have the right to work in the UK for at least two years to be considered. ASH is unable to sponsor working visas.

About ASH

Action on Smoking and Health (ASH) is a leading public health charity working to eliminate the harm caused by tobacco. We work with government, parliamentarians, the NHS, researchers and civil society to deliver policies that reduce smoking and support people to quit, with the ultimate aim of ending smoking in the UK.

A key part of ASH’s work is supporting and convening professional networks that bring together organisations and experts working to reduce smoking harms across different sectors.

Purpose of the Role

The Stakeholder Engagement and Network Co-ordinator will support and strengthen several of ASH’s key professional networks, ensuring they operate effectively and maximise their impact on policy and practice. The post holder will maintain strong engagement with network members, facilitate collaboration across sectors, and ensure insights from networks inform ASH’s policy and communications work.

The role will also lead on the development of a new Lived Experience Network, enabling people with current or past experience of smoking to inform ASH’s policy work.

In addition, the post holder will support organisations to sign up to and engage with the newly launched Pledge for a Smokefree UK, helping to build a broad coalition of support for ending smoking.

Over the coming year it is anticipated that there will be a high volume of government consultations on tobacco as government prepares to implement the powers in the Tobacco and Vapes Act. The input of our professional networks into these consultations will be an additional priority. 

What We Offer

• The opportunity to contribute to major public health progress by helping to end smoking.
• A supportive and collaborative team environment.
• Flexible and hybrid working arrangements.

Person Specification

Essential

• Experience coordinating networks, coalitions, partnerships or stakeholder groups
• Excellent interpersonal skills with any ability to manage challenging relationships, ensure compromise and rally stakeholders around a unified message
• Ability to engage with a wide range of stakeholders across health, policy and voluntary sectors.
• Strong organisational skills and ability to manage multiple projects simultaneously whilst delivering to deadlines.
• Good attention to detail, in particular in written communications.
• Interest in public health policy and health inequalities.
• Ability to take complex or controversial topics and communicate them in a clear, easy to understand way with clear actions to take.
• Ability to work independently and drive projects from concept to completion.
• Ability to work collaboratively within a small team.

Desirable

• Experience working in public health, health policy or the voluntary sector.
• Experience supporting events, meetings or stakeholder engagement activities.
• Experience involving people with lived experience in policy or advocacy work.
• Understanding of tobacco control policy in the UK.

Application process and interviews

Please submit your CV and cover letter via Charity Jobs by 11:30pm Monday 18th May.

Successful applicants will be asked to complete a timed written task the week commencing 25th May and a final shortlist will be invited to interview at the ASH office in Vauxhall on Tuesday 9th June, with a start date as soon as possible.

We apologise that due to the expected high levels of applications we may not be able to reply to all candidates. If you have not heard from us by 25th May please assume you have not been shortlisted.

If cost is a barrier to attending a London-based interview, please let us know and we can help with booking your travel. Please let us know if you require any additional support or reasonable adjustments for the application or interview. We really want our process to feel accessible.

At ASH we are committed to ensuring our staff are representative of the diverse world around us and therefore we encourage candidates with a range of lived and professional experiences to apply. We particularly welcome applications from people of colour, LGBTQ+ people and disabled people. We will use positive action under the Equality Act 2010 to appoint from these underrepresented groups if two candidates are equally qualified.

We are opening a new detox centre and are looking for Support Workers to provide safe, compassionate, and practical support to individuals undergoing detoxification in a structured, trauma-informed environment.

Key responsibilities:

• Provide day-to-day support to clients during detox, ensuring safety, dignity, and wellbeing
• Recognise and respond to signs of withdrawal, deterioration, or crisis, escalating concerns appropriately in line with protocol
• Act as a keyworker for allocated clients, offering consistent support and engagement
• Carry out regular welfare checks and monitor clients’ physical and emotional presentation
• Support safeguarding practices and report concerns in line with policy
• Assist with drug and alcohol testing in line with training and procedures
• Support safe medication administration in line with policy and competency assessment, and report any side effects or concerns.
• Follow health & safety, infection control, and lone working procedures at all times.
• Work collaboratively with multidisciplinary professionals (e.g. nurses, clinicians, therapists) to ensure safe and effective care.
• Liaise with community services and professionals (e.g. housing, probation, recovery services) to support move-on following detox
• Maintain accurate electronic records and contribute to handovers and team communication
• Support with practical tasks as required, including maintaining clean and safe communal environments

Essential criteria:

• Experience in a support, care, or people-focused role
• Strong verbal and communication skills
• Understanding of safeguarding and willingness to follow safeguarding procedures
• Ability to recognise risk and respond appropriately, including escalation of safeguarding or medical concerns.
• Ability to build professional and supportive relationships with vulnerable individuals
• Willingness to complete mandatory training (e.g. safeguarding, first aid, de-escalation, substance misuse).
• Basic computer literacy and confidence using electronic systems
• Calm, reliable, and compassionate approach, including in challenging situations
• Willingness and ability to work across different shift patterns, including some weekends, as required by the service

Desirable:

• Experience in mental health, substance use, recovery, or related services
• Understanding of trauma-informed approaches
• Experience of key-working or supporting individuals with complex needs
• Knowledge of detox or recovery pathways
• Experience liaising with community or statutory services
• Experience working in a multidisciplinary team

We offer:

• Full training and ongoing development with scope for progression
• Supportive team environment
• Regular supervision and reflective practice
• Opportunity to be part of a new and developing detox service

This role requires working shifts, including evenings, weekends, and potentially nights.

Enhanced DBS required.

Merseyside Society for Deaf People

Chief Executive

Full-time

Permanent

Merseyside

Merseyside Society for Deaf People (MSDP) has been supporting and empowering Deaf, Deafblind and hard-of-hearing people since 1864. We are one of the oldest deaf charities in the country and an important part of the Deaf community on Merseyside.

We are a local charity with a national outlook. Campaigning, advocacy and practical support are all central to who we are. We work to advance equality for Deaf, Deafblind, and hard-of-hearing people by raising awareness of the barriers they face and providing accessible, high-quality services that promote independence, inclusion, and well-being.

MSDP is a “lived experience”- led organisation that works in partnership with Deaf, Deafblind, and hard-of-hearing communities to design and deliver services that reflect real needs and lived realities.

Demand for our services is growing. The needs of Deaf, Deafblind, and hard-of-hearing people continue to evolve, and support systems do not always keep pace. Rising delivery costs, pressure on public funding and the need to diversify income all make this a pivotal moment for the organisation.

We’re looking for an inspiring, values-led leader who can combine long-term vision with day-to-day delivery. You’ll work closely with the Board of Trustees to steer our business strategy, ensuring both sustainability and innovation.

You will lead teams with compassion and purpose, embedding Deaf culture and equality at the heart of everything we do. As our ambassador, you’ll also influence partners, funders, and policymakers to broaden our reach and impact.

To be our next Chief Executive you will bring strategic leadership experience with a proven record of accountability, financial stewardship, strong governance, and organisational growth. You’re a confident communicator and influencer, comfortable building partnerships and leading campaigns. Above all, you share our values of inclusion, integrity, and community.

How to apply

Please click on the apply button for further information.

To apply, please submit your CV and a supporting statement explaining how you meet the requirements of the role. Applications in written English, BSL video, or other accessible formats are welcomed. As a general guide, your Supporting Statement should be around two sides of A4.

View a BSL version of the candidate brief on the MSDP website.

Closing date: Sunday 22nd May

Accessibility

Please let us know if you have any special requirements which we might need to consider in relation to the selection process, e.g. attending interview, completing any part of the selection process. Any requests will not be taken into account in the selection process.

MSDP is a Disability Confident Employer.

Following the growth of the Income Generation team Severn Hospice is expanding.

Severn Hospice is a much-loved local charity providing specialist care for people living with incurable illness, and we have a fantastic opportunity for a highly motivated and friendly individual who wants to make a real difference by raising funds for our caring services.

As Lottery Fundraiser, you’ll play a key role in a busy, ambitious and supportive team contributing to a vital income stream and community connection through our weekly lottery and seasonal raffles, with a focus on growing player participation, retention and engagement to maximise net contribution.  

With your strategic thinking and proactive approach, you will lead the development, coordination and delivery of campaigns to increase lottery and raffle participation, while identifying new opportunities to promote the sales of our celebration and wedding favours.

You’ll also have a good understanding of relevant regulation policies and codes of conduct, be comfortable in data management, and be able to work in accordance with the Gambling Act 2005.

Just like our care, our relationships with supporters are individual and with your great interpersonal skills and empathetic manner you will build relationships and strengthen our network of supporters through a variety of communications, including dealing directly with players on the phone.

Additionally, you will support and inspire a valued team of volunteers, using your leadership and mentoring skills to help them thrive as part of the lottery team.

Severn Hospice is such a rewarding place to work and if you’re a creative thinker with long-term vision and a passion supporting a local cause we’d love you to get in touch.

We’re partnering with a leading national charity to recruit a Prospect Research Officer, a pivotal role supporting high-value fundraising growth across corporate, trusts, and philanthropy. This role will be the specialist behind the systems, insight and intelligence that power high-value fundraising success.
Working across multiple fundraising teams, you’ll identify and qualify new high-value prospects, deliver in-depth research and due diligence, and ensure robust pipeline management processes are embedded across the organisation. You’ll also play a key role in strengthening CRM use, improving reporting, and helping teams prioritise the opportunities with the greatest potential.

What you’ll do

• Lead prospect research activity across trusts, corporates and high-value fundraising
• Identify and qualify new prospects through data mining, desk research and network mapping
• Produce high-quality research profiles, stakeholder maps and event briefings
• Manage and improve pipeline tracking processes through the CRM system
• Develop dashboards and reports to support forecasting, KPIs and fundraising performance
• Support fundraisers with caseload reviews and prospect prioritisation
• Deliver due diligence checks and ensure compliance with GDPR and fundraising regulations
• Create training materials and support colleagues to embed best practice across teams
• Keep up to date with sector trends, tools and prospect research best practice

About you

• Tangible experience in prospect research, fundraising insight or high-value fundraising support
• Strong CRM/database skills, with experience managing pipelines and producing dashboards
• Excellent research and analytical skills, with strong attention to detail
• Experience delivering due diligence and understanding fundraising compliance/GDPR
• Confident communicator, able to present insight and influence colleagues across teams
• Experience improving systems and embedding new processes
• Highly organised, proactive and comfortable managing multiple priorities
• Passionate about using insight to drive fundraising success

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Head of Media Relations

Upto £55,000 per annum

Homebased with easy access to our Newark Office

Full time: 35 hours per week

Permanent contract

This role is predominantly home-based with regular travel to locations across the UK. Office facilities are available at our Newark office (Tuesdays to Thursdays) for those within easy travelling distance. There is a requirement to attend in-person the monthly team meeting at the Newark office.

Closing date for applications: 31st May 2026

First interview: 15th June 2026 (In person at Newark office)

Second interview: 26th June 2026 (Online)

About Us:

The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.

Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities

About You

Can you use your expertise in shaping powerful media narratives to help drive nature’s recovery with one of the UK’s best-loved environmental charities? The Wildlife Trusts’ experienced Media team plays a vital role in shaping the public conversation about nature.

We create compelling, authoritative stories for broadcast, print and online national media outlets and generate billions of opportunities each year for people to see, hear and read about The Wildlife Trusts’ important work to restore wildlife and reconnect people with nature. Our work spans a wide and ambitious agenda. We respond to and comment on Government policy, we champion bold solutions for nature’s recovery, and we spotlight the impact of our work across issues as varied as peatland restoration, nature for mental health, and whale and dolphin conservation. Through interviews, opinion pieces, press releases, video content and expert commentary, we regularly appear on flagship programmes including BBC Countryfile, Springwatch, ITV News and BBC Radio 4’s Today programme, as well as international media.

Our high-profile coverage ensures that The Wildlife Trusts remain at the heart of the national conversation about the urgent need to tackle the nature and climate crises. Our work continues to grow and adapt. The scale and pace of the challenges facing our wildlife demand even greater ambition, clarity and leadership in how we communicate. We are now seeking a strategic and operationally experienced Head of Media Relations to lead the next phase of our media work – who can continue to strengthen our national profile in the media, identifying new opportunities for The Wildlife Trusts, and ensuring our message continues to cut through to drive awareness and meaningful action.

You are an experienced and credible media professional with a track record of leading and supporting high-performing teams in a fast paced, high-profile environment.

You will have demonstrable expert knowledge of the media landscape, with a wide network of trusted media relationships that you use thoughtfully and effectively to achieve impact. You are equally confident developing and placing softer news stories as you are managing complex or high-stakes situations, exercising sound judgement and acting decisively when it matters most.

You will have substantial experience of reputation management, including advising senior leaders and stakeholders on sensitive or contentious issues. An understanding of the issues affecting UK wildlife and nature recovery is highly desirable, alongside a commitment to using the power of media to inform, engage and drive positive change

About the Role

Main Responsibilities

• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.

• Use the Citizens Advice Adviser Net website to find, interpret and communicate the relevant  information.

• Research and explore options and implications so that clients can make informed decisions.

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Negotiate with third parties such as statutory and non-statutory bodies as appropriate.

• Up to date knowledge of welfare benefits and demonstratable evidence of competence in providing benefits advice to clients in an audited environment.

• Refer internally or to other specialist services as appropriate, including but not limited to welfare, debt, housing and link work support services

• Ensure that all work conforms to the organisations’ office manual and the Citizens Advice quality standard and any other funding requirements, as appropriate.

• Ensure that work reflects and supports the Citizens Advice Service’s equality and diversity strategy.

• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

Social policy

• Assist with social policy work by providing information about clients' circumstances through the appropriate channel.

• Alert clients to social policy options.

Professional development

• Keep up to date with legislation, policies and procedures and undertake appropriate training.

• Read relevant publications.

• Attend relevant internal and external meetings as agreed with the line manager.

• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.

Other duties and responsibilities

• Complete the required training to comply with quality assurance processes.

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.

• Demonstrate commitment to the aims and policies of the Citizens Advice service.

• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

We have an exciting opportunity for an Independent Domestic Violence Advocate. You will be working as part of a dynamic team at New Era delivering crisis intervention, advocacy and support to high risk victims of domestic abuse.

The role will involve supporting service users across the Stoke-on-Trent and Staffordshire area, working 37.5 hours a week. 9-5 Monday to Friday, however flexible working and some evenings/ Saturdays maybe required. This post is permanent and subject to hybrid working following successful completion of probationary period .

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Independent Domestic Violence Advisor you will:

• provide a pro-active, high quality, frontline service to victims of domestic violence and abuse aged 18 and above
• make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues
• carry out on-going risk assessment, individual safety planning & offer advocacy and practical support.
• make proactive contact, providing high quality advocacy & support in line with service user needs
• attend relevant meetings & forums providing feedback to the wider team
• build relationships with local organisations to raise the profile of the service.

You will need:

• Experience of safeguarding, working with complex needs and completing risk management and safety planning is desirable.
• An excellent understanding of the issues effecting the communities you support including an understanding of the barriers to accessing support.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join our team as Administrator.

Your Mission

To enable TLG’s teams to do their best work by providing high‑quality, reliable and relational administrative support - ensuring people, processes and priorities run smoothly so that together we can better support children and young people to thrive. 

Your Strengths & Impact

We’re seeking a proactive and highly organised Administrator to support teams across TLG, helping high-quality work to happen efficiently and with excellence. This is a varied and people-focused role, ideal for someone who enjoys supporting others, managing competing priorities, and keeping things running smoothly behind the scenes. You’ll provide effective administrative support across different teams, contributing to the smooth delivery of programmes, projects and wider organisational activity while helping to ensure our staff are well supported.

To thrive in this role, you’ll be digitally confident and adaptable, able to turn your hand to a wide range of tasks and quickly build understanding in a fast‑paced environment. A strong eye for detail, a desire for excellence and clear communication skills will enable you to deliver excellent administrative support, while a relational approach will help you work collaboratively and effectively across different teams and departments.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Applications will be reviewed on a rolling basis prior to the closing date, so we would encourage you to apply as soon as you’re able. We reserve the right to interview and appoint prior to the closing date.

Hours: Part time (22.5 - 30 hours per week)

Closing Date: Sunday 17th May

Initial Interviews: Various – Online

Final Interviews: Various – at our National Support Centre in West Yorkshire

You will provide clinical direction and maintain oversight of elop’s counselling services, bringing understanding and experience of delivering trauma-informed approaches to support the emotional health and psychological wellbeing of LGBTQ+ people.

You will oversee and contribute to clinical operational responsibilities, service coordination and delivery, ensuring a professional, safe, smooth running, efficient and well managed service is maintained.   You will work alongside the senior leadership team across both strategic and clinical operational levels ensuring lead responsibilities for our counselling teams and services. Working collaboratively with the senior leadership team, implementing clinical delivery decisions, ensuring the counselling service effectively maintains ethical and professional standards of practice and communication across key staff, other agencies and service users. 

You will proactively contribute to building a robust and compelling evidence base that continues to demonstrate impact, improved wellbeing, and increased resilience, and have a key role in monitoring, evaluation, and supporting the wider counselling team with reporting and using data to drive operations, and evidence-based best practice. 

Your role will also include overseeing referrals and allocation of clients; undertaking client assessments; providing role-management, and clinical support and supervision to trainee and sessional counsellors; line-management of key service personnel; some clinical support work with more complex or acute needs clients; recruiting, inducting and training key staff and volunteers; and liaising with the clinical supervision team. 

Full Time: 37 hours per week

There will be one regular evening/ week, and occasional other evening and weekend working required. 

Salary: £34,000 inclusive London Weighting

Closing deadline for submission of application: 10.00am Monday 1 June 2026

Initial Interviews: taking place Wednesday 10 June between 9.00am – 3.00pm

N.B. at this current time all elop services are operating via a mix of in-person and remotely via online platforms, whilst we await completion of building works and relocation to new premises.

Role Overview:
The Talent Set is delighted to partner with our client on a fantastic Supporter Marketing & Fundraising Executive role. This temporary position is integral to delivering effective supporter engagement, managing campaigns, and ensuring operational excellence in a dynamic charity environment.

Key Responsibilities:

• Support the planning and implementation of marketing campaigns across various channels to attract and retain supporters.
• Manage supporter communications including phone calls, email responses, and inbox monitoring, ensuring timely and professional support.
• Assist in processing supporter data, including direct debits, address updates, and database management, with experience in fundraising systems such as Care preferred.
• Coordinate financial processes like invoice handling, ensuring timely payments and accurate record-keeping.
• Prepare and draft copy for supporter packs, social media posts, and digital adverts, maintaining brand consistency.
• Collaborate with external agencies, monitoring campaign KPIs, and supporting agency relationships.
• Maintain administrative tasks, including stock management, process documentation, and support for fundraising events.
• Support database updates and data processing tasks to keep supporter information current and accurate.
• Contribute to monitoring performance metrics, reporting findings, and suggesting improvements.

Person Specification:

• Prior experience in supporter care or customer service roles, especially within fundraising or charitable sectors.
• Proven ability to manage supporter communications effectively via phone and email.
• Experience with fundraising databases, preferably Care, and data processing related to supporter accounts.
• Strong organisational skills with keen attention to detail for record-keeping and invoice processing.
• Excellent written communication skills, with the ability to craft compelling supporter correspondence and marketing copy.
• Ability to work independently and efficiently, hitting deadlines and managing multiple priorities.
• Comfortable working with external agencies and maintaining positive relationships.
• Adaptable and solutions-focused approach, ready to handle a variety of administrative and operational tasks.
• Demonstrates commitment to values of inclusivity, diversity, and supporter-centric engagement.

What’s on Offer

• Rate: £138 per day + £20.70 daily holiday
• Location: London – 1 – 2 days per week in Central London
• Contract: Initial 6 months

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.