Children and young people manager jobs
ID: 1685 Senior Practitioner, LifeSkills Intensive
Service: LifeSkills
Salary:
- Starting at £28,884 FTE per annum, rising to £31,698 FTE per annum (pro rata for corresponding part-time hours).
- Additionally, £480 home-based allowance FTE per annum
Location: Stockton-on-Tees/Middlesbrough
Hours: 18.5 - 25 hours per week available per role
We offer flexible working arrangements – but regular face to face delivery is required. Please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to join our expanding LifeSkills Intensive team. You will offer supervision and management oversight to support workers primarily in your geographical area. You will be able to retain your practice experience and hold a small caseload and will be part of a wider supportive LifeSkills team.
LifeSkills supports individuals and families to build their confidence, social networks, financial and employability skills. LifeSkills Intensive provides 1-1 support to those that are furthest away from employment, education and training. This service is funded by our corporate partnership with Barclays.
Main Responsibilities:
· To line manage and supervise support workers in your specific geographical area.
· Support with the management of referrals into the service, both in terms of service promotion and also decision making /allocation.
· To oversee and develop the service offer and ensure that this is having a positive impact.
· To hold a small caseload, delivering regular face-to-face support.
Main Requirements (for details check the job description and person specification):
· Experience of supervising, coaching ,mentoring or supporting practitioners
· A sound understanding of safeguarding issues.
· Strong communication skills and aptitude for building relationships
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 15th February, 11.59pm
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Berwick or Kirsty Treen
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Harwood Road Mental Health Service in Fulham.
Sounds great, what will I be doing?
You will be providing day‑to‑day personalised care in line with support plans, helping service users engage in education, leisure and health activities while encouraging independence, including with medication. You will contribute to planning and reviewing support plans, promote wellbeing and safety, maintain accurate records, and support housing management, risk assessments and health and safety standards. You will build positive, reciprocal relationships that focus on strengths, help individuals expand social networks, liaise with external agencies, and carry out domestic tasks when needed. You will uphold organisational policies, take part in supervision and learning, and complete QCF training within your first year.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring a solid understanding of mental illness, including recognising signs, symptoms and appropriate responses to deteriorating wellbeing, alongside a basic awareness of health and safety. You will be comfortable cooking, cleaning and offering personal care, and you'll work flexibly within a rota that includes evenings, weekends and sleep‑ins. You will motivate service users toward independence, travel across services when needed, and maintain a strong service‑user‑focused approach. You will have good literacy, numeracy and IT skills, understand safeguarding responsibilities, and demonstrate a clear commitment to equality, diversity and inclusive practice
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Goodman Masson are delighted to be partnered with The Scouts to recruit for an Interim Financial Controller on a 12 month Fixed Term Contract (MAT cover).
The Scouts actively engages and supports young people in their personal development, empowering them to make a positive contribution to society.
As their Financial Controller, you will lead the Financial Accounting and Payroll team. This hands-on, strategic role requires a leader capable of driving operational efficiency in transactional accounting while managing the complexity of statutory reporting, audit, and internal control frameworks.
It is essential that you have a strong working knowledge of Charity SORP and have led financial control teams within a similar sized organisation.
Key Responsibilities:
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Oversee all day-to-day accounting operations (AP, AR, GL, Banking) and drive efficiency. Ensure the integrity, controls, and continuous improvement of all finance systems.
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Be the primary lead for the production of annual statutory accounts and the management of the year-end audit. Ensure full compliance with tax obligations (VAT, Corporation Tax) and external regulations.
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Design, implement, and maintain a robust and effective internal control framework, ensuring processes are documented and controls are strictly followed.
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Lead cash flow management, debt collection, liaise with investment managers, and report on compliance with the financial reserves policy.
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Manage and motivate the Financial Accounting Team and oversee the Payroll Operations Manager, ensuring an accurate, timely, and compliant payroll and pensions service.
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Act as a key advisor to employees and trustees, specifically managing the fixed asset register and partnering on capital expenditure budgets.
Essentials:
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A recognised, full Professional Accounting Qualification (ACA, ACCA, CIMA).
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5-10 years’ Post-Qualification Experience (PQE) in a senior financial accounting or audit position with a demonstrable track record of success in managing complex financial operations.
- Experience working within a charity environment and strong knowledge of charity SORP.
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Proven experience in statutory accounts production, managing audits, implementing strong internal controls, and overseeing transactional teams.
- Strong change management skills and a passion for driving continuous process and system improvements.
Salary is up to £68,000 + Excellent Benefits.
The Scouts are based in Gilwell Park, Chingford, London. Hybrid working with 2 days per week in the office.
Nearest train station is Chingford Rail Station (25 minutes from Liverpool Street). A regular shuttle bus service operates from Chingford station to the Scouts Office (Gilwell Park). 5 minute journey time.
Ample on-site parking also available.
Applications will be reviewed as and when they are received with interviews set up on a rolling basis. Please apply ASAP to ensure you are considered.
RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse
Position: Independent Sexual Violence Advisor (ISVA)
Hours: Full time
Salary: Competitive salary dependent on and reflective of experience, qualifications and training. Starting range (for 35 hours/FTE) from £28,598
Location: Based in Guildford and covering Surrey
Accountable to: ISVA Team Leader
DBS check: Yes
Closing on: Tuesday 24th February
This is a new opportunity to join our Independent Sexual Violence Advisor (ISVA) team.
We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.
RASASC is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.
We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.
We also provide one-to-one counselling, group work, youth counselling, a support line, and a family support programme.
Volunteers are an important part of the work we do. Volunteers staff our support line and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.
ISVA
ISVAs are survivor-focused advocates, who support survivors of recent and non recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.
This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.
You will be part of a dedicated, experienced, and friendly team. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.
You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.
We welcome applications from all candidates but are particularly looking for those who can demonstrate the experience listed in the essential criteria of the person specification, and especially from those who can evidence the desirable skills and/or have an existing ISVA qualification.
Job Description
• To support survivors of rape and sexual abuse.
• It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, sexual health clinic and other local services.
• The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.
• The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.
• The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post.
Key Tasks
• The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.
• Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.
• To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.
• Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.
• To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team.
• The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is currently delivered virtually but subject to change, possibly face to face in Rugby or Manchester over six modules. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away.
• Fulfil relevant monitoring processes as requested by the ISVA Team Leader or the Fundraising Manager.
• to attend monthly one to one supervision with team leader and monthly clinical supervision
Personal Specification
Experience:
Essential
• Excellent interpersonal skills and communication skills
• Excellent organisational skills and a proven ability to prioritise workload, including time management skills
• Experience of working with vulnerable people
• Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols
• Handling confidential information
• Ability to work on your own and as part of a small team in a busy and challenging environment
• Full driving licence and car that can be utilised for work purposes.
Desirable
• Case Management skills – ability to accurately maintain records
• Crisis management skills – including risk management
• Knowledge and commitment to multi-agency partnership working.
• Experience of delivering presentation/training.
• Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors
In return, we can offer you 25 days annual leave (pro rata for part time hours, eight public holidays (pro rata for part time hours) contributory pension scheme and reimbursement of travel expenses at 45p per mile.
Application
We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.
1st Interviews will be held on Thursday 26th February, and should you be short listed you will be invited to interview on Tuesday 10th March or Thursday 12th March at our offices in Guildford.
If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you – contact Sally Hutton or Yvonne Keanne at our RASASC Guildford office for more details or please complete the application form.
This recruitment will close by Tuesday 24th February
How to Apply: Please download the application form from our RASASC Guildford website
The client requests no contact from agencies or media sales.
The Head of Advocacy, Awareness and External Relations is a senior leadership role within AtaLoss, working closely with and reporting directly to the CEO. The post-holder will lead work across the public, bereavement and commercial sectors to deliver AtaLoss’ strategic outcomes by:
- providing national leadership in bereavement awareness, advocacy and policy influence, including through Parliament, the APPG and the media
- strengthening the website as the UK’s trusted gateway for bereavement support, ensuring accessible, high-quality content and effective signposting
- enabling holistic bereavement support in communities and workplaces through partnership development, training and the growth of Bereavement Friendly Communities
- contributing to organisational sustainability through income-generating training, cross-sector partnerships and effective external engagement.
The role sits at the heart of AtaLoss’ mission to ensure that every bereaved person can access the right support at the right time, and to position bereavement as a public health issue requiring timely, coordinated and understanding response.
The client requests no contact from agencies or media sales.
Kitchen Chef
We're looking for a kind, compassionate and resilient Chef to join our Homelessness Social Care Service in Westminster.
£12,603.50 per annum, working 17.5 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- To be responsible for the day-to-day supervision for all staff working in the kitchen/dining room
- To prepare and cook meals for residents according to agreed menus
- To ensure that meals are provided on time in accordance advertised meal times
- To ensure food kitchen hygiene meets a high standard at all times
- To ensure that all meals are appropriately presented and served
- To monitor all kitchen staff in safe methods of working with equipment and machinery
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
- Holds a level 3 food safety certificate
Desirable:
- Previously worked in a kitchen environment
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
ROLE PROFILE: Carers Wellbeing Worker
Responsible to: Services Manager/Senior Wellbeing Worker
Key Internal Stakeholders: Bridgend Carers Wellbeing Team
Engagement teams
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Partner organisations
Responsible for: Volunteers
Location:Hybrid: Home, office and community based
Salary: £24,285.69 pro rata
Hours of work: This role is permanent, of 30 + 7.5 hours per week.
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
The Carers Wellbeing Worker will support unpaid carers across Bridgend to establish ‘What Matters’ to them and provide bespoke, person-centred information, advice and guidance to those accessing our services, including, one 2 one support, group work and activities, as well as signposting and referring to relevant agencies for additional support including working with the unpaid carer to complete a proportionate carers assessment to help them on their caring journey.
Working with the senior Carers Wellbeing worker to develop and deliver of a targeted outreach support programme, building on existing partnership working and connecting carers to community resources, preventing the need for escalation to statutory services.
Key Responsibilities / WHAT?
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To be the key contact for all enquiries around the Bridged Carers Wellbeing Service, including monitoring referrals, Bridgend Carers Wellbeing inbox, telephone or online enquiries and referrals through WCCIS.
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To identify, engage with and support individuals who may be in an informal unpaid caring role including carers from seldom heard groups.
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To work with unpaid carers and assist them to articulate ‘what matters to them’, their desired outcomes and signpost / refer individuals to relevant support service to enable them to achieve those outcomes within their own communities.
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Undertaking proportionate carers assessments and reviews – identifying areas of need or change and producing support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support.
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To deliver a regular programme of outreach and engagement events, taking Bridgend Carers Wellbeing services into the community and working in partnership with carers support services. Feeding back suggestions and ideas to the Senior Carers Wellbeing worker to support development of targeted outreach across Bridgend.
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To work with key stakeholders including Bridgend Council, Cwm Taf Morgannwg University Health Board, Third Sector, and other external organisations across Bridgend, in a professional manner.
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Accurate and timely recording and reporting on CRM to support with monitoring requirements.
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The post holder will be expected to be flexible, responsive to change and can organise their own workload daily and to support the demands imposed by the service.
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Support the promotion and marketing of Bridgend Carers Wellbeing services and other carers support services.
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Promoting Carer Awareness through events such as Young Carers Action Day, Carer’s Rights Day and Carer’s Week.
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To adhere to the requirements of Data Protection Legislation and Information Security and Confidentiality policies and procedures.
Volunteer management, workforce planning and development
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Lead by example to build a culture of trust, engagement, learning and continuous improvement to enable staff & volunteers to act as effective ambassadors for the organisation and its services.
Service Development
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Involving, engaging, and consulting with carers to contribute and evaluate current services and shape future services.
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Making individual contributions in staff meetings, supervisions, observations, and reviews, to improve carers health and wellbeing.
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Work within TuVida’s policy framework including safeguarding, health and safety standards and equality and diversity.
Culture
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Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
General
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To be committed to safeguarding and promoting the rights and welfare of carers and the people they care for.
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To comply with the Code of Practice and Code of Conduct for employee.
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To contribute to the organisation’s public profile and influence / foster good relations with statutory and voluntary bodies.
We are an organisation led by our culture and values.Our expectation is that all employees will adhere to behaviours that demonstrate these values in everything they do and all decisions they make.No matter what role an employee holds in the organisation, we expect them to operate with compassion for our customers and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision
Values
A society where every person who is ill or disabled and every carer can live well and enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the status quo.
Uncompromising – we will do what we say we are going to do and when we are going to do it.
Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential
Desirable
Qualifications
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Level 3 Health and Social Care – or willing to work towards
Experience
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Experience of social care issues and knowledge relating to Adults and Children’s Services provision, including the private and third sector
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An understanding of the needs of carers (young and adult carers), people with a disability, dementia, mental health, substance misuse and people experiencing illness
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Experience of working with a wide range of groups and organisations.
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Experience of multi-disciplinary working across health and social care partners
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Previous experience of working with unpaid carers and their families
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Previous experience of working with Information Advice and Guidance services
Skills & abilities
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Excellent verbal and written communications skills
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Ability to manage and work within a limited budget.
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Must be able to meet deadlines effectively.
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Ability to gather and collect data and information, prepare reports.
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Able to demonstrate the ability to think innovatively and to not accept the status quo.
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Able to demonstrate an ability to assimilate and understand information to provide the correct advice and information quickly and accurately.
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Excellent recording skills including the use of ICT within the workplace (i.e., Microsoft Office, Outlook)
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Previous experience of using CRM e.g., Charitylog or upshot etc.
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Previous experience using WCCIS.
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Experience of presenting information to groups of people
Personal qualities
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Self-aware and able to articulate your own values, strengths and limitations can identify own emotions and prejudices and how these affect decisions and behaviour.
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Reliable and consistent
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Able to acknowledge mistakes and use them as learning opportunities.
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Able to manage stress and pressure and how this may impact on others around them
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Ongoing personal and / or professional development
Knowledge
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A knowledge of and a commitment to equal opportunities
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Knowledge and understanding of relevant legislation for health and social care
Other
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Willing to be flexible with their hours of work and willing to work outside of normal office hours when required, including occasional weekend work when the service needs require.
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Commitment to the values of TuVida
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Current driving licence and access to a vehicle for work purposes.
We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Stoke Area to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Tamworth area but travel across Staffordshire will be required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required.
As an IDVA you will be asked to:
- Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
- Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support
You will need:
- Experience of providing support those affected by domestic abuse
- Experience of undertaking need and risk assessments and creating safety plans
- Experience of the MARAC and other partnership processes
- Experience of multi agency working
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Islington Recovery Cafe.
Sounds great, what will I be doing?
The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
ROLE PROFILE: Grants Wellbeing Worker
This is a fixed-term position until October 2026, with the possibility of
extension to March 2029, subject to continued funding.
Responsible to: Carers Accreditation & Grants Manager
Key Internal Stakeholders: Carers Hub Team Leads & Managers
Vale Unpaid Carers Hub
Training team
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Schools
Partner organisations
Responsible for: Volunteers
Location: Hybrid: Home and community based
Salary: £24,285.69 (pay review in April pending)
Hours of work: Full time: 37.5 hours per week
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
To co-ordinate and develop TuVida’s grant programmes including.
• Carers Support fund – Financial Wellbeing Service Cardiff & Vale of Glamorgan
• Short Breaks Scheme – Bridgend
• Carers Trust Grants
delivering targeted financial education, support, and direct grants for unpaid carers in financial hardship or in need
of a short break. The service aims to address both immediate financial need and support long-term financial
resilience for carers.
Key Responsibilities / WHAT?
Service Delivery
• Act as the main point of contact for all financial wellbeing and grants-related enquiries.
• Conduct research to provide up-to-date information and practical guidance to help unpaid carers maximise
their income.
• Deliver benefits checks using Money Helper tools and support carers in navigating the welfare system.
• Provide tailored financial guidance, signposting to appropriate services, and assisting carers with benefits
and grant applications.
• Plan, prepare, and chair regular grant panel meetings, ensuring a fair and transparent process.
• Communicate grant decisions to carers and arrange timely award payments.
• Actively identify, engage, and support unpaid carers, including those from seldom heard or marginalised
communities.
• Support carers in articulating their financial goals and refer them to relevant services such as the Vale
Unpaid Carers Hub, Cardiff Independent Living Service or Bridgend Carers Wellbeing Service.
Monitoring and Administration
• Maintain accurate and timely records on TuVida’s CRM system, supporting monitoring and reporting
requirements.
• Oversee the grant budget in collaboration with the finance team, ensuring monthly reconciliation and robust
tracking of expenditure.
• Contribute to contractual reporting and outcomes tracking.
Awareness and Engagement
• Promote the service across social media, online platforms, and through outreach work, with a focus on
increasing access and income maximisation for unpaid carers.
• Represent the service at events such as Young Carers Action Day, Carers Rights Day, and Carers Week,
promoting carer awareness and increasing engagement.
Service Development
• Engage with stakeholders, carers, and community partners to review and shape the development of the
service.
• Actively contribute to team meetings, supervisions, and service reviews, sharing insight to improve
outcomes for carers.
• Operate within TuVida’s policies, including safeguarding, health and safety, equality, and diversity.
Culture
• Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
• Champion the rights and wellbeing of carers and those they support.
General
• To be committed to safeguarding and promoting the rights and welfare of carers and the people they care
for.
• To comply with the Code of Practice and Code of Conduct for employee.
• To contribute to the organisation’s public profile and influence / foster good relations with statutory and
voluntary bodies.
We are an organisation led by our culture and values. Our expectation is that all employees will adhere to
behaviours that demonstrate these values in everything they do and all decisions they make. No matter what role
an employee holds in the organisation, we expect them to operate with compassion for our customers and for each
other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of
openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision Values
A society where every
person who is ill or
disabled and every
carer can live well and
enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the
status quo.
Uncompromising – we will do what we say we are going to do and when we are going
to do it.
Compassionate – we are committed to enabling people to have choice over their care
and support.
Person Specification
Essential Desirable
Qualifications • A good standard of general
education, with a commitment to
continual professional
development
Experience • Experience of partnership working
with multiple organisations which may
include education, local authority,
health boards and the third sector.
• Experience of social care issues and
knowledge relating to Adults and
Children’s Services provision,
including the private and third sector.
• An understanding of the needs of
carers (young and adult carers),
people with a disability, dementia,
mental health, substance misuse and
people experiencing illness.
• Experience of working with
professionals, including private and
third sector.
• Previous experience of working with
unpaid carers and their families
• Previous experience of working with
Information Advice and Guidance
services
Skills & abilities • Excellent verbal and written
communications skills.
• Ability to manage and work within a
limited budget.
• Must be able to meet deadlines
effectively.
• Ability to gather and collect data and
information, prepare reports.
• Able to demonstrate the ability to
think innovatively and to not accept
the status quo.
• Able to demonstrate an ability to
assimilate and understand
information to provide the correct
advice and information quickly and
accurately.
• Excellent recording skills including
the use of ICT within the workplace
(i.e., Microsoft Office, Outlook)
• Good working knowledge of
Microsoft Excel
• Excellent networking skills.
• Previous experience of using CRM
e.g., Charitylog or upshot etc.
• Research skills.
• Ability to communicate in Welsh.
Personal qualities • Self-aware and able to articulate your
own values, strengths and limitations
can identify own emotions and
prejudices and how these affect
decisions and behaviour.
• Reliable and consistent.
• Able to acknowledge mistakes and
use them as learning opportunities.
• Able to manage stress and pressure
and how this may impact on others
around them.
• Ongoing personal and / or
professional development.
Knowledge • A knowledge of and a commitment to
equal opportunities.
• Knowledge and understanding of
relevant legislation for health and
social care.
Other • Willing to be flexible with their hours
of work and willing to work outside of
normal office hours when required,
including occasional weekend work
when the service needs require.
• Commitment to the values of TuVida.
• Current driving licence and access to
a vehicle for work purposes
ROLE PROFILE: Carers Wellbeing Worker
Responsible to: Services Manager/Senior Wellbeing Worker
Key Internal Stakeholders: Bridgend Carers Wellbeing Team
Engagement teams
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Partner organisations
Responsible for: Volunteers
Location:Hybrid: Home, office and community based
Salary: £24,285.69 pro rata
Hours of work: This role is permanent, of 16 hours per week.
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
The Carers Wellbeing Worker will support unpaid carers across Bridgend to establish ‘What Matters’ to them and provide bespoke, person-centred information, advice and guidance to those accessing our services, including, one 2 one support, group work and activities, as well as signposting and referring to relevant agencies for additional support including working with the unpaid carer to complete a proportionate carers assessment to help them on their caring journey.
Working with the senior Carers Wellbeing worker to develop and deliver of a targeted outreach support programme, building on existing partnership working and connecting carers to community resources, preventing the need for escalation to statutory services.
Key Responsibilities / WHAT?
-
To be the key contact for all enquiries around the Bridged Carers Wellbeing Service, including monitoring referrals, Bridgend Carers Wellbeing inbox, telephone or online enquiries and referrals through WCCIS.
-
To identify, engage with and support individuals who may be in an informal unpaid caring role including carers from seldom heard groups.
-
To work with unpaid carers and assist them to articulate ‘what matters to them’, their desired outcomes and signpost / refer individuals to relevant support service to enable them to achieve those outcomes within their own communities.
-
Undertaking proportionate carers assessments and reviews – identifying areas of need or change and producing support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support.
-
To deliver a regular programme of outreach and engagement events, taking Bridgend Carers Wellbeing services into the community and working in partnership with carers support services. Feeding back suggestions and ideas to the Senior Carers Wellbeing worker to support development of targeted outreach across Bridgend.
-
To work with key stakeholders including Bridgend Council, Cwm Taf Morgannwg University Health Board, Third Sector, and other external organisations across Bridgend, in a professional manner.
-
Accurate and timely recording and reporting on CRM to support with monitoring requirements.
-
The post holder will be expected to be flexible, responsive to change and can organise their own workload daily and to support the demands imposed by the service.
-
Support the promotion and marketing of Bridgend Carers Wellbeing services and other carers support services.
-
Promoting Carer Awareness through events such as Young Carers Action Day, Carer’s Rights Day and Carer’s Week.
-
To adhere to the requirements of Data Protection Legislation and Information Security and Confidentiality policies and procedures.
Volunteer management, workforce planning and development
-
Lead by example to build a culture of trust, engagement, learning and continuous improvement to enable staff & volunteers to act as effective ambassadors for the organisation and its services.
Service Development
-
Involving, engaging, and consulting with carers to contribute and evaluate current services and shape future services.
-
Making individual contributions in staff meetings, supervisions, observations, and reviews, to improve carers health and wellbeing.
-
Work within TuVida’s policy framework including safeguarding, health and safety standards and equality and diversity.
Culture
-
Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
General
-
To be committed to safeguarding and promoting the rights and welfare of carers and the people they care for.
-
To comply with the Code of Practice and Code of Conduct for employee.
-
To contribute to the organisation’s public profile and influence / foster good relations with statutory and voluntary bodies.
We are an organisation led by our culture and values.Our expectation is that all employees will adhere to behaviours that demonstrate these values in everything they do and all decisions they make.No matter what role an employee holds in the organisation, we expect them to operate with compassion for our customers and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision
Values
A society where every person who is ill or disabled and every carer can live well and enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the status quo.
Uncompromising – we will do what we say we are going to do and when we are going to do it.
Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential
Desirable
Qualifications
-
Level 3 Health and Social Care – or willing to work towards
Experience
-
Experience of social care issues and knowledge relating to Adults and Children’s Services provision, including the private and third sector
-
An understanding of the needs of carers (young and adult carers), people with a disability, dementia, mental health, substance misuse and people experiencing illness
-
Experience of working with a wide range of groups and organisations.
-
Experience of multi-disciplinary working across health and social care partners
-
Previous experience of working with unpaid carers and their families
-
Previous experience of working with Information Advice and Guidance services
Skills & abilities
-
Excellent verbal and written communications skills
-
Ability to manage and work within a limited budget.
-
Must be able to meet deadlines effectively.
-
Ability to gather and collect data and information, prepare reports.
-
Able to demonstrate the ability to think innovatively and to not accept the status quo.
-
Able to demonstrate an ability to assimilate and understand information to provide the correct advice and information quickly and accurately.
-
Excellent recording skills including the use of ICT within the workplace (i.e., Microsoft Office, Outlook)
-
Previous experience of using CRM e.g., Charitylog or upshot etc.
-
Previous experience using WCCIS.
-
Experience of presenting information to groups of people
Personal qualities
-
Self-aware and able to articulate your own values, strengths and limitations can identify own emotions and prejudices and how these affect decisions and behaviour.
-
Reliable and consistent
-
Able to acknowledge mistakes and use them as learning opportunities.
-
Able to manage stress and pressure and how this may impact on others around them
-
Ongoing personal and / or professional development
Knowledge
-
A knowledge of and a commitment to equal opportunities
-
Knowledge and understanding of relevant legislation for health and social care
Other
-
Willing to be flexible with their hours of work and willing to work outside of normal office hours when required, including occasional weekend work when the service needs require.
-
Commitment to the values of TuVida
-
Current driving licence and access to a vehicle for work purposes.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer, Schools and Communities, Stockton
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Project Officer, Schools and Communities
Stockton
£29,235 per annum (pro rata for part time)
Ref: 119REC
Part time 15 hours per week – we are happy to talk flexible working
Base: Stockton, hybrid working across local schools and the local hub
Contract: 6 months Fixed term contract
ABOUT THE ROLE
Team: Active Journeys
As the Project Officer, you will work directly with schools and local communities across the North and Midlands, identifying ways to transform streets and public spaces into safer, more welcoming environments for active travel.
What You’ll Be Doing
- Plan and deliver behaviour change projects and activities that promote walking, wheeling, and cycling within schools and local communities.
- Build strong, effective relationships with local leaders, authorities, and other key stakeholders.
- Supervise and mentor colleagues and volunteers involved in project delivery.
This role is ideal for someone who enjoys working with children, young people, and local communities.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Proven experience of managing small clearly defined projects or experience of delivering work packages as part of a project.
- Excellent communication skills, with experience of connecting with different audiences and adapting your approach.
- A proactive problem‑solver who effectively manages priorities and workload.
- Demonstrated ability to motivate and mentor others while collaborating effectively to build strong, positive working relationships.
This role will require travel and work at locations as necessary to undertake projects on behalf of Walk Wheel Cycle Trust.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 15 February 2026
- Interviews will be held at the Stockton Hub on the 23 February 2026. If you are unable to attend in-person, please contact us for alternative arrangements. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
-
Adjustments are available throughout the application process.
Want to explore more roles?
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Havering Crisis Alternatives Service.
Sounds great, what will I be doing?
The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Basingstoke with regular travel required throughout the region. Please note you will be required to work from the office full time.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records on a bespoke case management system
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support
- Liaise and actively engage with other local providers to share information on the VS service offer
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
- If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a dedicated and compassionate Caseworker to join our operations team. This role is full time and will be home-based with regular travel required throughout the Thames Valley region.
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records on a bespoke case management system
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support
- Liaise and actively engage with other local providers to share information on the VS service offer
- Work as part of a small team with staff to provide a seamless service to clients.
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Significant previous experience in managing a challenging caseload and of completing risk & needs assessments is essential.
You will need:
- Strong written & verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
- Proven experience of managing a challenging caseload and a strong knowledge of safeguarding practices.
- A high level of personal resilience to manage exposure to emotional or sensitive demands of the role
- This role will involve ad-hoc travel across the Thames Valley to attend team meetings and in-person supervision sessions as well as providing a face to face service to clients where necessary. A driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
- If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.





