Complex needs support worker jobs
Family Support Worker: Targeted Support and Community Programmes
Oasis Hub Lord’s Hill, Southampton
PART TIME, 20 HOURS PER WEEK
FIXED TERM CONTRACT 12 months (with a view to extend – subject to funding)
SALARY: £15,250 per annum (£30,501 for 1 FTE)
We have a unique opportunity to join Oasis Hub Lord’s Hill as part of our work with students and families. This role will create real impact in the Lord’s Hill Community by working alongside our Academy colleagues to support families of Oasis students and the wider community. Helping more families to engage with support and provision, including the therapeutic space of our city farm.
We’re looking for an individual who has a passion for supporting families and compassion for all, to take on this exciting role. You’ll need to be an effective communicator and ready to work with some of our hardest to reach families with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to supporting families and young people in our community, city farm and academy
The successful post holder must have:
· Experience of family support
· Experience of managing and working with volunteers
· Good project management skills, able to balance a range of priorities.
· Good standard of basic education, including English and Maths Level 2
This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution
· A generous holiday allowance
· Working as part of a friendly, community-minded team of professionals
If you are interested in being part of this service, then please:
Email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following:
Please expand on your CV to tell us about the relevant experience you have in family support
We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible
If you have any questions about the role, please contact us via the Oasis Charity Jobs Website
Interviews will take place at the Oasis Academy Lord’s Hill,
The successful candidate will need to be provide proof of the right to work in the UK. Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Applications are welcomed from dynamic and inspirational teachers, who wish to make a difference by safeguarding, raising standards and improving the life chances, behaviour and levels of attainment for some of the most vulnerable students whose previous educational experience, for whatever reason, has not been positive.
We are interested in candidates that are good and outstanding teachers, who are fully-inclusive in their practice, with positive classroom management skills and a growth mind-set attitude. They need to be resilient and flexible enough to work in a pressured school environment. The successful applicants will demonstrate a strong commitment to the aims, values and ethos of the school and be a positive team player.
We are an Independent Special Needs day school for pupils with Social, Emotional and Mental Health difficulties, Autistic Spectrum disorder and other complex needs. All pupils have an Education, Health and Care Plan (EHCP) and are placed by a wide range of local authorities. Typically, the pupils placed at our school have had significantly disrupted educational journey's.
Our work at Southover is underpinned by the principles of Attachment Theory. We follow a small school model because we believe it delivers the best outcomes for our students. This means each school community gets to deeply know and understand its students and gives them the opportunity to be more directly involved in their own education.
This is an exciting opportunity in an good school for an experienced, enthusiastic and committed person, who will continue to maintain the School high standards by providing abundant opportunities for all students to achieve.
We are looking for:
-
A teacher who will make a real difference, has the highest aspirations, passion and expertise
-
A teacher who is an outstanding classroom practitioner who has the ability to inspire, challenge and motivate to ensure that pupils are given the best opportunity to succeed, not only in the classroom but in life.
-
Teachers need not come with a vast amount of experience we are seeking colleagues who are open to development and collaboration
-
You will need to be able to use a wide range of strategies flexibly, to suit the needs of our young people
-
An ability to build positive relationships with our students
-
Flexibility and excellent interpersonal skills
-
A positive attitude to hard work and challenging situations
We can offer you:
-
A welcoming and positive working environment where the well-being of both students and staff is a high priority.
-
Students with whom you can make exceptional progress.
-
The opportunity to be part of a hard-working, supportive, solution focused team of professionals.
-
A highly rewarding job where you can make a difference to young people’s lives.
Please note:
-
We can only accept our standard application form and not CV’s.
-
Informal discussions are welcomed by contacting the School Office.
-
The Southover Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share the same commitment. The post is subject to an Enhanced Certificate of Disclosure from the Disclosure and Barring Service and a range of other recruitment checks. All adults employed by the school have a responsibility for data protection and have a duty to observe and follow the principles of the GDPR Regulations.
-
The Southover Partnership welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation. All applicants must be able to provide evidence of their Right to Work in the UK to be considered for this position.
PLEASE NOTE: We reserve the right depending on the number of applications received to shortlist and interview candidates prior to the closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Support Mentor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Night Support Mentor (FTC)
Location: Luton. Unfortunately, this service does not have step free access.
Salary: £24,500
Shift Pattern: Fixed Term contract until May 2028. 37.5 hours per week Monday to Sunday on a rota which can range between 20:30 - 8:00 You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.
About the Role
We are looking for a dedicated Night Support Mentor to join us in delivering a person centred and bespoke trauma informed support to women in Luton. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency – a place they can truly call home. Through stable, person-centred care, you'll play a vital role in empowering women to rebuild their lives and embrace brighter futures.
In this role, as a Night Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. Our residents have experienced multiple forms of exclusion, such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and enduring high levels of violence and coercion. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals
Responsibilities include:
- Holding a caseload, conducting key work sessions which are personable to resident needs
- Carry out regular welfare checks, safeguarding checks, and general living checks
- Encourage residents to take part in activities and events both within the service and the community
- Keep support plans up to date on a regular basis
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
- Focusing on empowering our residents to take control over their lives and meet their personal goals
About You
We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.
- Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Experience working with, or thorough understanding of, domestic abuse and the systemic barriers faced by women.
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Care | Support | Social Work | Social Worker | Support Staff | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Person Centred Support | Recovery | Independence | Housing Support | 24 hour Service | Night Shift Support
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Bath & Keynsham (BA2 & BS31)
- Salary: £37,151.00
- Hours per week: Full time (37.5 hours) & participation in an on-call rota
- Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
Requirements
- Leadership & Management Qualification: You hold, are working towards, or are prepared to complete a recognised Leadership and Management qualification.
- Experience: You have experience managing teams and have experience working with adults with learning disabilities and autism.
- Communication: You are adept at using a variety of communication aids and developing robust support plans.
- Compliance: Experience working with several compliance IT platforms is desirable.
- Driving: You must be a driver with access to your own vehicle
Are you an experienced manager ready to make a real difference? We are seeking a skilled and confident leader to join our two supported living locations in Keynsham and Bath, supporting adults with learning disabilities to live their lives their way. Our services are CQC regulated and focused on person-centred approaches.
About the Role
As Supported Living Manager, you will play a crucial role in ensuring we continue our goal of making a difference every day. You will work closely with an Operations Manager, external practitioners, and the local authority to meet compliance requirements and deliver consistent, high-quality support.
You will be responsible for:
- Inspiring and leading your teams to deliver consistent, person-centred support and supporting staff to gain confidence in their roles.
- Ensuring robust support plans are in place and using a variety of communication aids to support adults who may not communicate using words.
- Supporting staff training and development by ensuring all staff are supported to complete and embed training effectively.
- Maintaining compliance by ensuring rotas are compliant, routines and structures are maintained to promote independence, and by managing compliance with CQC and other regulatory requirements.
- Working flexibly, including participation in the out-of-hours on-call rota, which may involve travelling to locations within your division.
Why Join Us?
What we do matters. The adults we support have so much potential and, with the right support, can achieve great things. We are looking for a manager who can inspire, lead, achieve, and make a real difference to the people we support and their teams. If you are passionate about person-centered care and ready to take the next step in your management career, we would love to hear from you!
What Benefits Will I Have?
We offer a range of benefits that you can mix and match to suit your needs, including:
- Stream: Access your pay as you earn it, plus coaching, vouchers, discounts, cashback, and more.
- Blue Light Card: We reimburse your membership for discounts in shops and restaurants.
- Simply Health: Fully funded health cash plans with 24-hour GP access, money back on prescriptions, dental, opticians, and more.
- Buy and Sell Annual Leave: Transfer windows open twice a year.
- Pension and Life Assurance: Enrolment in our Scottish Widows pension and Life Assurance schemes.
Ready to Lead and Inspire?
If you’re looking for a role where you can truly make an impact, inspire your team, and help individuals realise their potential, we’d love to hear from you. Join us and become a driving force in empowering people to live fulfilling, independent lives on their own terms.
Apply today and start making a difference!
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate.
The client requests no contact from agencies or media sales.
Vacancy: Day Care Officer – Age UK Camden Day Care Centres
Are you passionate about supporting older people and making a meaningful difference every day? At Age UK Camden, we believe in kindness, courage, justice and hope, and we are looking for compassionate individuals to join our Day Care Centre teams.
Current Opportunities
Role 1: Day Care Officer (Permanent, Part-Time – Kings Cross)
25 hours per week (5 × 5-hour shifts), Monday–Friday
Salary: £19,240 per annum (pro-rata based on £26,936 for a 35-hour contract including London Weighting)
Role 2: Day Care Officer (Permanent, Part-Time – Hampstead)
25 hours per week (5 × 5-hour shifts), Monday–Friday
Salary: £19,240 per annum (pro-rata based on £26,936 for a 35-hour contract including London Weighting)
Role 3: Day Care Officer (Fixed-Term Maternity Cover, Part-Time – Kings Cross)
15 hours per week (3 × 5-hour shifts), Wednesday–Friday
Salary: £11,544 per annum (pro-rata based on £26,936 for a 35-hour contract including London Weighting)
About the Role
Our Day Care Centres – Great Croft (Kings Cross) and Henderson Court (Hampstead) – support older people with complex needs, including those living with dementia.
As a Day Care Officer you will:
-
Support group activities such as arts, music, quizzes and gentle exercise
-
Assist with personal care and mobility
-
Support clients living with dementia using person-centred approaches
-
Help with daily centre activities including serving meals and preparing activity spaces
-
Build positive relationships with clients, families and colleagues
About You
We are looking for people who are:
-
Friendly, caring and empathetic
-
Reliable and flexible team players
-
Good communicators who enjoy working with older people
-
Patient, calm and supportive
No formal experience is required as full training will be provided.
Staff may occasionally be required to work across both centres, so the ability to travel to Kings Cross and Hampstead is essential.
How to Apply
To apply, please complete the attached application forms.
Please indicate which role(s) you are applying for.
Why Age UK Camden?
-
London Living Wage Employer
-
Pension scheme with employer contributions
-
Blue Light Card discounts
-
Health cash plan
-
Employee Assistance Programme
-
Training and development opportunities
Join our team and help make a real difference to the lives of older people in Camden.
The client requests no contact from agencies or media sales.
About the role:
Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker across our accommodation services in Islington, Camden and Waltham Forest, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.
In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.
At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Please note we will be reviewing applications as they are received and progressing those suitable to interview at our Head Office in Kings Cross on an adhoc basis. Therefore please submit your application as soon as possible as we reserve the right to close the advert once suitable candidates are identified.
Please note there will be a second round of interviews in service for progressed candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.
Sounds great, what will I be doing?
The main purpose of the role is to prepare individuals to move on to independent living in the community. Service users may step down from the intensive support service to high, medium or lower needs before moving into the community. From the outset of an individual's tenancy the focus of the support is on preparing them for their journey of recovery and independence over an agreed period.
You will be working Monday to Sunday on a shift rota starting from 08:00 until 23:00 at the latest
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You have a strong understanding of recovery principles and varied recovery approaches, with experience supporting individuals with mental health and dual diagnosis needs. You are confident in crisis management and able to communicate with dignity and respect. You hold knowledge of relevant legislation, including CPA processes, and understand safeguarding responsibilities and how to respond appropriately.
You work effectively both independently and as part of a team, with the ability to support and induct new peer staff and volunteers. You can collaborate with statutory services such as the NHS and maintain awareness of health and safety requirements within frontline settings. You are flexible and able to work early, late, weekend, and bank holiday shifts to meet 24-hour service needs.
You also bring strong IT, literacy, and numeracy skills, with the ability to produce clear written communication and use MS Word, Outlook, and online systems confidently.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
To provide, manage and co-ordinate support for people that is based on their individual needs, desires and aspirations. To be responsible for the day to day organisation and effective running of services in compliance with the wishes of the individuals the Tower Project supports to live independently, the contractual obligations to the purchasing agencies, and legislative, statutory and organisation requirements.
To provide support to people in a way that is respectful, promotes independence and enables the individuals you support to realise their own potential. Effective delegation of duties to deputy service manager, team leaders, registered nurses, senior support workers and support workers as applicable. To promote good practice at all times, act as an effective and positive role model.
To support individuals in accessing the community, in their own homes or in any setting their needs and choices may require. Service managers may work alone with the people they support or as part of a team. Service managers may provide support to individuals with a variety of different specialist needs and conditions which may include learning disabilities, acquired brain injuries, physical disabilities, Autistic Spectrum Disorders, nursing needs, mental health conditions, neurological impairments, psychiatric and clinical needs, complex behaviours and other needs.
Service managers may provide support in any location appropriate to meet the needs of the service. Supported Living Service Manager Job Description and Person Specification September 2021
Main Duties
1. Assessing, planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the quality of service delivery.
2. Working with individuals (current and prospective people the Tower Project may support), families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is coordinated and applicable.
3. Working closely with Operations Managers and Referral and Assessment Managers, in addition to external professionals, to assess new individuals and deliver and assist in presentations etc for service development and expansion.
4. Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing.
5. Ensuring the continued financial viability of each service, closely monitoring budgets, contracts, care hours, auditing as necessary, and addressing any shortfalls at the earliest opportunity.
6. Being responsible for the recruitment, supervision, training and day to day management of staff so that the service can consistently provide the proper staffing levels, attitudes, and skills to support the individuals.
7. Ensuring the allocation of staff duties is clearly and adequately defined and communicated to all staff through the appropriate channels, to ensure that all staff members understand their own and others’ roles and responsibilities.
8. Ensuring that each service remains within its allocated budget; monitoring expenditure on an ongoing basis and taking corrective action as appropriate.
9. Ensuring that all paperwork and returns required by the organisation and support purchasers are completed accurately and on time so that the service can meet its procedural and contractual obligations in terms of data collection and monitoring.
10. Attending provider forums, conferences and seminars as required by the Tower Project, and maintaining an up to date, in depth knowledge of the development of the sector. Supported Living Service Manager Job Description and Person Specification September 2021
11. Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals the Tower Project supports and visitors as specified within service contracts from housing partners and/or purchasing agencies.
12. Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills.
13. Building and maintaining an excellent service reputation in the area, with purchasers and local authorities, and the community, ensuring high quality support provision and community presence at all times.
14. Co-ordinating and monitoring all mandatory training requirements, nominating and liaising with appropriate bodies as applicable in order to ensure that training is up to date and all staff members receive the appropriate training.
15. Complying with the Tower Project’s Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which may include, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership.
16. Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures.
17. Providing the Operations Manager/Director with reports on aspects of the services as directed, including undertaking regular audits of each service in your portfolio.
18. Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation.
19. Managing rotas to ensure that all services have appropriate staff cover at all times, and that statutory and contractual obligations are met, if necessary working shifts on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in, wake night duty and bank holidays as required, and working at multiple sites as necessary.
20. Planning, managing and covering special events such as service user holidays, liaising with family, advocate, social services etc as necessary.
21. Undertaking on call duties as required and managing on call rota for Team Leaders / Deputy Service Managers / Registered Nurses when you are not on call.
22. You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments.
Full Time ( 40 hrs per week)
Inclusive of 3 Sleep - Ins
Please Note:
You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Tower Project may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by The Tower Project.
This is a description of the job as it is at present. The Tower Project may periodically review your job description and update it to ensure that it relates to the job as then being performed. It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, following consultation.
The key aims of the The Tower Project are to enable and empower people with disabilities to develop opportunities, and have a voice in the community



Specialist Housing Worker
Salary: £32,000 | Contract: Temporary, Full-time, 12 months with potential to extend | Location: St Helens
Are you passionate about supporting refugees and individuals with humanitarian protection status to build a secure future? YMCA St Helens is seeking a Specialist Housing Worker to provide person-centred, trauma-informed support and improve access to long-term accommodation. You’ll play a vital role in helping people transition to independent living as part of our Housing Support Team.
Key Responsibilities
- Provide high-quality, person-centred housing support to refugees and those with humanitarian protection status
- Assess housing needs and develop personal housing plans
- Support clients to secure suitable and affordable housing and maintain tenancies
- Advocate for clients’ housing needs and liaise with relevant agencies
- Build strong relationships with landlords, agents, and stakeholders
- Negotiate rehousing opportunities and work with local authorities on housing schemes
- Maintain accurate records and produce reports for funders
About You
Essential:
- Experience working with refugees or individuals with humanitarian protection status
- Strong understanding of resettlement and integration challenges
- Experience working with housing stakeholders and multi-disciplinary teams
- Ability to manage a caseload and create detailed support plans
- Excellent communication and advocacy skills
- Knowledge of UK welfare benefits, housing rights, and immigration services
- Cultural competence and commitment to equality and inclusion
- Ability to work flexibly and independently, including outreach
- Full driving licence and access to a car
Desirable:
- Experience working with families and children
- Experience delivering workshops or community events
- Fluency in a relevant community language
- Lived experience as a refugee or asylum seeker
- Chartered Institute of Housing qualification
Why Join Us?
- Make a real difference in the lives of refugees and vulnerable individuals
- Be part of a supportive, values-driven team
- Help shape innovative housing solutions in the community
Closing Date: 27th March 2026 at noon
Interviews: Week commencing 6th April 2026
Apply with your CV and covering letter
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dual Diagnosis Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Dual Diagnosis Worker
Location: Based within a residential service across 4 sites in Croydon. (Walking distance from East Croydon train and tram links). Unfortunately this service does not have step free access.
Salary: £32,000
Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Sunday working between 10:00 - 18:00. Hours may vary depending on service needs.
About the Role
We’re looking for a Dual Diagnosis Worker with expertise in mental health and substance use to join our team in Croydon. Based in a residential service, you’ll support residents with mental health, complex needs, and dual diagnosis. In this role, you’ll use your specialist knowledge to help both residents and the wider team overcome personal challenges.
You’ll use evidence-based approaches to support recovery, independence, and integration through holistic assessments. As a comorbidity specialist, you’ll guide the team in achieving positive outcomes for residents. Your main duties include:
- Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
- Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
- Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
- Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
- Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning.
About You
We are looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with experience in interventions, and in a similar role. The ideal candidate will have practical experience and relevant qualifications, and be skilled in engaging reluctant individuals. You must be resilient, proactive, and a strong problem solver to build the trusting relationships essential for this role.
If this sounds like you, take a look at the further criteria:
- Full knowledge on comorbidity and complex needs, able to share knowledge, skills, and experience with others
- Previous experience in a similar role, providing interventions and holistic assessments and support for people experiencing mental health challenges
- Ability to provide specialist support and knowledge in risk assessment and risk management, particularly in relation to harm minimisation, substance misuse and mental health
- A commitment to promoting recovery, harm reduction, and active involvement in care planning
- Ability to apply relapse prevention models to promote sustained recovery and harm reduction
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Recovery Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Recovery Worker
Location: West Ealing - Step free access available
Salary: £27,000
Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday varying shifts from 07:30 - 16:00 or 13:30 - 21:00. You may be required to work outside these hours as per service requirements.
About the Role
We're hiring a Recovery Worker to join our team based in Ealing. In this role, you will support adults experiencing loneliness, isolation, and mental health challenges and providing pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders. Marron House has 18 bed spaces and we provide personalised support around daily living skills such as budgeting, shopping, cooking, reminders to take medication and developing a structured weekly routine.
As a Recovery Worker, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Lone working is part of the role, but you’ll always have a supportive team around
- Support residents with taking their correct medication as required
- Keep support plans updated on our online portals as appropriate
- Initiate appropriate interventions to prevent crisis or other risks.
- Ensure service responsibilities and requirements are carried out effectively.
- Ensure all participants understand their rights and responsibilities.
- Develop, participate in, and encourage participants to participate in the running and development of various projects and activities.
- Empower participants to make decisions to take control over their lives, by creating an enabling environment.
- Provide advice, information, guidance, and life skills training to participants as required.
- Recognise signs of deteriorating mental health, physical health, or other health implications
About You
We're looking for a compassionate, motivated, and proactive individual with a commitment to delivering high quality, person centred mental health support. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. You thrive in fast paced environments and adapt well to changing situations, maintaining a non judgmental and trauma informed approach. Your ability to build meaningful, effective relationships with people from diverse backgrounds, while respecting and promoting equality, diversity, and inclusion, sets you apart.
- Previous professional or lived experience supporting people who suffer with Mental Health
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
About us
Join our team at the MPS Society, one of the leading rare genetic disease charities in the UK aiming to transform the lives of individuals and their families affected by MPS, Fabry and other related lysosomal diseases. This is a rare opportunity to join our Support & Communities teams who provide direct support, practical guidance and other patient focused activities to over 1500 members and their families, UK-wide.
Our Support Team raise awareness both within the MPS community and external agencies, offering information, advice, support, and advocacy in a range of areas including clinical management, health and social care, housing, education, transition, independent living, palliative care, and bereavement.
Ideal candidate
As a Senior Support Officer, you will primarily be responsible for raising awareness and providing a high-quality support and advocacy service to our members and their families. You will be a relationship builder who cares about the community we serve and ensures that the individual (or family) remains at the centre of support. You will have experience in multi-agency working and an in-depth understanding of the needs of those with disabilities, their families and carers. Demonstrable experience and knowledge of health and social care, education and relevant assessment processes are essential.
As deputy safeguarding lead officer for both shildren and vulnerable adults you will take the lead in the absence of the safeguarding leads and be confident sharing your knowledge with new recruits through mentoring.
You will have excellent written and oral communication skills, with the ability to uphold best practice, challenge poor policy and inappropriate decisions. Excellent IT skills and the ability to plan, prioritise and deliver to tight timescales are essential. You will be self-motivated and highly organised, juggling many strands of work.
As part of a small, dedicated team, you will have a positive attitude and a willingness to work collaboratively with your colleagues and external parties to raise awareness, advocate for our membership, as well as supporting the delivery and development of services for the MPS Society community.
Whilst a relevant qualification within health & social care, education or a related field is desirable, other knowledge and work experiences may be equally as valuable in this role. Prior knowledge of MPS and related conditions is not required however a special interest in neurology and working with individuals with neurological disabilities is advantageous. In-depth support and training to develop expertise in MPS and related conditions, and the needs of those affected by these progressive, life-limiting conditions will be provided.
What we can offer you
Join us and you will be working for a caring charity offering:
- A competitive salary
- Generous annual leave of 25 days plus bank holidays (pro-rata for part time hours)
- Extra leave between Christmas and the New Year
- Pension
- Life assurance (subject to the conditions of the scheme)
- Employee assistance programme offering support 24/7
Further information
The successful candidate must be eligible to work in the UK.
This is a full-time role (35 hrs per week) however part time hours, with a minimum of 28 hrs per week may be agreed for the right candidate. Salary will be pro-rata for part-time.
The main duties, responsibilities and essential requirements of this role can be viewed on the attached job description.
This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.
This role is offered on a hybrid basis with a minimum of 2 days in our Amersham office each week. As part of the role, UK wide travel is necessary. This may on occasion include early morning and/or evening working and sometimes overnight stays. You may also occasionally be required to attend evening or weekend conferences and events. We have policies in place to ensure that any unsociable hours worked are fairly compensated.
We encourage candidates to visit the MPS Society website to learn more about us and the community we serve. Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Bethanie Pentecost.
Disclosure & Barring Service (DBS)
The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided through our dedicated support and advocacy service, telephone helpline, clinical research, online activities and forums, annual events, patient expert meetings, focus groups and conferences. MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated services and activities.
This post is exempt under the Rehabilitation of Offenders Act 1974. Due to the sensitive nature of the duties undertaking, the post holder will be expected to undertake a DBS check as part of the recruitment process and for this to be reviewed on a regular basis.
Next steps:
Applications: Please provide your CV and a supporting statement (maximum 750 words) outlining your understanding of how rare, complex and progressive conditions such as Mucopolysaccharidoses (MPS), including their neurological impacts, can affect individuals and families across the life course. In your response, please describe the experience, skills and approaches you have developed that would support you to carry out the Senior Support Officer role, including (where relevant) supporting people with complex needs, working across health, education and social care systems, and providing advice, advocacy or casework support.
Kindly note, applications received without a supporting statement will not be considered.
Closing Date: Whilst we have an initial closing date of 20th March, we reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview and assessment.
1st interviews: Initial virtual interviews will be held end March/early April.
2nd interviews: Final face-to-face interviews and assessments will be held on 16th & 17th April at MPS House, Amersham.
To transform lives through specialist knowledge, support and advocacy, and research.
The client requests no contact from agencies or media sales.
Floating Support Worker
This is an opportunity for someone compassionate and driven to make a real impact, supported by training and reflective practice.
Location: West London Floating
Salary: £27,636 per annum
Closing Date: 16 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
This role focuses on helping adults with recent history of rough sleeping, covering 7 West London Boroughs”. You’ll form strong, trusting relationships; provide practical guidance around housing, benefits, health and meaningful activities; and work flexibly with other agencies to keep people engaged and moving forward. Using a strengths‑based approach and the principles of Acceptance and Commitment Therapy, you’ll help clients increase confidence, resilience and independence while ensuring support is personalised and accessible.
As Floating Support Worker at our service in West London, you’ll collaborate closely with housing, health, substance‑use and community partners to deliver coordinated, high‑quality support, advocating for clients and challenging barriers when needed. Accuracy in record‑keeping, safeguarding awareness, and the ability to problem‑solve in fast‑paced community settings are essential. This role suits someone solutions‑driven, compassionate and confident working independently—including occasionally during unsocial hours—while staying grounded in dignity, inclusion and client‑led practice.
In this role, you will:
• Provide trauma‑informed, person‑centred support to adults with complex needs in supported accommodation.
• Build trust and engage flexibly to help clients sustain tenancies and prevent repeat homelessness.
• Support clients with housing, health, finances, benefits and meaningful activities.
• Use ACT‑based approaches to build resilience, confidence and psychological flexibility.
• Work closely with multi‑agency partners for coordinated support.
• Advocate for clients and challenge barriers within local services and systems.
• Accompany clients to appointments and maintain accurate, timely records on In‑Form.
• Uphold safeguarding, professional boundaries and safe lone‑working practices.
About You
You’ll bring the ability to engage quickly with adults facing homelessness, mental ill health or substance use, using clear communication, focused support planning, strong risk‑assessment skills and accurate digital record‑keeping to help people sustain tenancies and access the services they need. Working confidently with accommodation providers and multi‑agency partners, you’ll adapt your approach to each person, applying trauma‑informed, strengths‑based practice with resilience, professionalism and strong safeguarding awareness. We’re looking for evidence of supporting people with complex needs (including lived experience), understanding tenancy risk, practising safe lone‑working and demonstrating inclusive, solutions‑focused behaviour in community‑based settings.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Engagement Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Engagement Worker (Female Only)
Location: Catford, based within the service. Unfortunately this service does not have step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 16:00, 08:00 - 21:00 or 13:30 - 21:00. Shift patterns and weekly hours may vary and you may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.
About the Role
We're looking for an Engagement Worker to join our residential service based in Catford which supports females in the criminal justice system who are likely to meet the criteria for a personality disorder, helping them reintegrate into the community following release from prison, secure healthcare settings, or Approved Premises. HerStory House is dedicated to empowering women with the skills needed to thrive in their chosen communities, maintain independence, and build a hopeful future.
Our specialised, high-support, female-only residential service is tailored for women who are likely to meet the criteria for a personality disorder diagnosis and are at risk of entering or re-entering the Criminal Justice System. You will be at the forefront of delivering a trauma-informed, person-centred service, supporting individuals through rehabilitation and resettlement. This includes assisting with engagement activities, developing support plans, and providing access to appropriate interventions to help residents move towards independence.
Key Responsibilities Include:
- Supporting residents to access the resources, tools, and networks they need to achieve their goals.
- Develop, participate in, and encourage residents to participate in the running and development of various projects and activities.
- Promoting independence through life skills training, practical support, and empowerment.
- Recognising and responding to mental and physical health needs and safeguarding concerns.
- Supporting the creation of a safe, welcoming and psychologically informed living environment.
- Carrying out housing management tasks including reporting repairs, maintaining communal areas, and health and safety checks.
About You
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
- Due to the nature of this service, it is an occupational requirement that the post holder is female
- Awareness of external opportunities which are available such as with education, employment and benefits
- Experience working with people with multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to motivate, and empower others to achieve their personal goals and overcome barriers
- IT ability to use our online CRM systems and Microsoft programs daily
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Do you see yourself helping children and adults with additional needs to achieve the best life possible? Building confidence, gaining independence, experiencing freedom, having fun?
TVAP is a charity supporting children and adults with additional needs, their siblings, parents and carers. Our specialist indoor and outdoor play, recreational and learning facilities are located on a fantastic 2.5 acre site in Taplow, near Maidenhead. Here, our visitors can experience a unique range of adventurous, therapeutic and educational play activities in a safe, caring and stimulating environment.
We are looking for a Head of Charity to lead TVAP to achieve an increased impact in meeting the expectations and needs of our visitors in the ever-changing SEND environment. Working with the Board, the Head of Charity will strategically review the current landscape, new opportunities and funding possibilities to best support our visitors.
Our new Head of Charity will:
- Review the strategy and develop a multi-year implementation plan
- Maximise TVAP’s impact and reach in the community through a focused service offering
- Lead the organisation externally with key stakeholders
- Lead and inspire our dedicated and passionate team of staff and volunteers.
We are seeking someone with proven experience in a senior leadership role, who brings:
- A proven track record of delivering high quality services, achieving change and maximising opportunities
- Solid experience of building strong relationships across a range of stakeholders, including trustees, visitors, staff, funders and partners
- Experience of developing income and an understanding of managing finances
- Experience of leading, managing and inspiring teams in a collaborative working environment
- A passion for helping people achieve ‘The best life possible’ in ways tailored to their unique needs.
TVAP is committed to the active promotion of inclusivity and equal opportunities as an employer and in the provision of its services and welcomes applications from all sections of the community.
We are also committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment.
If you’re interested to know more, please click on 'how to apply', where you'll see the full application pack which provides further information.
Recruitment Timetable
Deadline for applications: Monday March 23rd 2026
Initial interviews: Week of 13th April 2026
Final assessments: Saturday 25th April 2026
The client requests no contact from agencies or media sales.


