138 Crm volunteer jobs

Community and Events Manager  

 Full time - 35 hours per week

 Location – Hybrid Working with a minimum of one day a week working from Head Office in London

Join our friendly team

We have an exciting opportunity for a Community and Events Manager to join our Fundraising team. This is a fantastic role for an experienced fundraiser who is passionate about developing supporter-led fundraising, delivering exceptional events and building meaningful relationships that help families stay together when they need it most.

Our charity

The Sick Children's Trust is the charity that provides a welcoming 'Home from Home' where families with a sick child in hospital can stay. But we're more than bricks and mortar, our friendly, caring staff are there to support families when they really need it.

Hospital can be a lonely and scary place for anyone, but especially a child. Providing around 3,200 families a year with somewhere to stay together just minutes from the hospital means that they can be by their sick child's side and have one less thing to worry about.

The Role

This is a varied and rewarding fundraising management role, focused on developing and delivering an ambitious community and events fundraising programme that generates sustainable income, increases awareness of our work and builds long-term supporter relationships.

You will lead the development of community fundraising across the UK, supporting and inspiring individuals, families, schools, community groups, volunteers and local businesses to raise funds for the charity. At the same time, you will manage a portfolio of challenge and special events, ensuring excellent supporter experiences and strong financial returns.

You will oversee key events including our Carol Service, Supper Club and Golf Day, while also growing participation in challenge events such as the London Marathon, half marathons, walks, cycling events and other fundraising activities. You will identify new opportunities for growth, diversification and supporter acquisition across both community and events fundraising.

Working collaboratively with colleagues across Fundraising, Communications and Marketing, House Teams and external partners, you will help maximise fundraising income, increase engagement and ensure our supporters receive outstanding stewardship.

You will also lead and develop a small fundraising team, creating a collaborative and high-performing culture while supporting individuals to achieve their objectives and develop their skills.

This role requires a proactive and ambitious fundraiser with strong leadership, relationship-building and project management skills, together with the ability to manage multiple priorities and drive income growth.

About you

We're looking for someone who is passionate about community and events fundraising and motivated by creating meaningful opportunities for people to support our work.

You will have a proven track record in community fundraising, events fundraising or a related supporter-led income stream, with experience of building strong relationships and engaging supporters from a wide range of backgrounds.

You will be an excellent communicator and collaborator, equally comfortable inspiring volunteers, supporting families who want to fundraise, representing the charity at events, or working with colleagues to develop new campaigns and initiatives.

You will have experience of leading and developing people, managing projects and budgets, and balancing multiple priorities while maintaining excellent attention to detail.

Ultimately, this is a great role for someone who enjoys leading from the front, building relationships and developing innovative fundraising activities that make a real difference to families with seriously ill children.

This is a great opportunity, and we are reviewing applications as we receive them, so early application is advised.

The recruitment pack will provide you with more information about the role. If this role sounds like something you will excel in, we'd love to hear from you.

To apply please submit your CV with a covering letter demonstrating how you meet the criteria set out in the job description and person specification.

Closing date: 28 August 2026

The role

At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.

To lead and grow Cruse’s community fundraising and events programme, maximising income from existing activities/events while developing new fundraising opportunities. The postholder will take ownership of event planning and delivery, supporter engagement and volunteer and Branch fundraising coordination, helping to increase unrestricted income. This role is responsible for the planning and delivery of major events such as Cruse walks, whilst also creating new fundraising events for supporters to engage with us. Based in either the South of England or Wales

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered. 

The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

• Applicants in England and Wales: DBS Code of Practice
• Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

Join us as our Community Fundraising Manager (maternity cover) at The Grand Appeal, the Bristol Children's Hospital Charity and play a key role in growing our community fundraising programme. You will inspire and support individuals, schools, groups and organisations to raise vital funds through creative and engaging fundraising activities, while leading the strategy, development and delivery of our fundraising campaigns to maximise income and help make a lasting difference.

As Community Fundraising Manager you will:

• Work on strategy and ensure that targets are met within the community fundraising programme.
• Be responsible for the development and delivery of our diverse community fundraising portfolio, identifying opportunities to scale activity and maximise income.
• Oversee a range of established fundraising programmes such as Hot Dog Dash, Gromit’s Grand Read, our School’s Programme and our Christmas project – Shine Bright, while also developing innovative new campaigns to engage supporters.
• Be responsible for stewarding our high-level supporters and will be great at relationship building with a warm and engaging personality. 
• Thrive on meeting and inspiring the public through presentations and talks.
• Bring empathy, compassion and emotional intelligence to the role and be able to sensitively support and converse with families in difficult situations and guide their fundraising appropriately, offering the highest quality stewardship at all times.
• Line manage, motivate and inspire members of the Community team. Working closely together, you will manage workloads ensuring that all fundraisers are stewarded to the highest standard and ensure the team delivers key activities effectively.

If you are motivated by purpose, value and integrity, and want your work to have real-world impact, we would love to hear from you. While this is a fixed term contract there is potential for this to be extended depending on organisational requirements and growth. 

The closing date/time for applications is midnight on Wednesday 30 September 2026. 

We will be interviewing on a rolling basis from Monday 21 September and could close the vacancy early if a suitable applicant is appointed.

As our Programmes Officer, you will play a key role in supporting grant partners, community engagement activities and effective grant and event administration. Working closely with colleagues, partners and local communities, you will help ensure our programmes are delivered through strong relationships, accurate records and high-quality administrative support. Your key responsibilities will include:

• Being responsible for the grants administration of 40 Regional Programme partners and grants made in Portsmouth, including ensuring due diligence across governance, finance and safeguarding.
• Providing a first point of contact for Regional Programme and local grant partners.
• Managing grant partnerships, ensuring due diligence is met across governance, finance and safeguarding.
• Supporting local grants, events and community engagement activities in Portsmouth.
• Building and maintaining effective relationships with partners, community stakeholders and voluntary sector organisations.
• Maintaining the grants database with accurate and up to date information.

If you are proactive, well organised and dependable, with strong organisational and administrative skills, and a connection to Portsmouth, we'd love to hear from you.

Help transform mental health support in Sutton while building something truly special.
Use your fundraising talent to make a lasting difference to thousands of local people and help shape the future of a pioneering mental health charity.

Part-time Community based Fundraising Manager 2 days pw

Salary £35k pro rata

About us

For nearly 30 years Sutton Mental Health Foundation has been a refuge for people in Sutton, Surrey, whose mental health has had an impact on their lives. Over this time, the Foundation has helped thousands of people navigate their way through their mental health challenges and in 2025 we saw an 18% increase in demand for our services.

From our unique and pioneering centre in the London Borough of Sutton, we provide a wide array of services aimed at promoting mental wellbeing, resilience and recovery from mental distress and ultimately, keeping people safe. Sutton Mental Health Foundation provides a place where people can feel safe and supported in tackling their mental health challenges and we provide these services 365 days a year.

Our crucial work

The Foundation is a hidden gem of innovation, with a pioneering ‘Intentional Peer Support’ approach at its heart, which trains former and current service users to provide support to individuals facing similar mental health challenges to those they have faced themselves. The first contact from local people experiencing severe anxiety or distress often comes through telephone calls or through our Crisis Café, which operates every evening in person from 6.30pm to 11.00 pm, 365 days a year, and on the phone or on- line at other times. This is where people can receive support and learn about the range of support options the Foundation provides.

Our counselling service can help local people tackle a wide range of issues affecting their mental health.

Our Belmont Connect service is a place to socialise, meet new people and receive support in a friendly and relaxed atmosphere. You can also join one of our classes or drop-in sessions. These may be art-based, music-themed, or centred around activities such as gardening. We aim to offer a range of weekly activities that cater to different interests and encourage social connection and wellbeing. In the winter our In Your Corner Sunday service offers lunches from midday onwards, and we have year round specialist support sessions such as the Sutton Hearing Voices Group, which help individuals explore different ways to deal with hearing voices.

We have been very successful in securing funding for our work from the local authority and from our local NHS Trust, but we have now reached a point where we want to raise new funds to innovate and expand our services, hence creating this new role of Community Fundraising Manager.

Job specification and description

We are looking for a local, ideally Sutton based, dynamic, confident and experienced Fundraising Manager to join our team who has a great track record of increasing unrestricted income in the third sector. We are particularly looking for someone who can build great networks in the Sutton area.

Fundraising Manager salary: £35,000 FTE (£14,000 per annum, pro rata for a 15 hour working week)

Report to: CEO

Hours:15 hours pw

Term: one-year contract initially

Location: London Borough of Sutton based at Sutton Mental Health Foundation in Belmont

Annual leave: 11.2 days per annum

Please see the Job Description for Key responsibilities and Person Specification.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.

Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current.  Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders. 

Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include: 

Project Management 

• Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays. 

• Clean employer data, escalating complex issues to relevant colleagues. 

• Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform). 

• Support the Operations and Insight Team with testing and implementation of new systems and processes. 

Learning and expertise 

• Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work. 

• Create and share basic reports from Salesforce for use by the team and SMT. 

Communications 

• Represent the Living Wage Foundation coherently in writing and verbally. 

• Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders. 

Develop and manage external relationships 

• Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner. 

• Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard. 

• Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.

Develop and manage internal relationships 

• With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library. 

• Arrange logistics for LWF all staff Away Day.

• Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary. 

Income and resources 

• Coordinate the administration and reconciliation of credit card payments. 

• Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication. 

• Administration of LWF Away Day budget. 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan.

• Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Professional certification in project management, administration, finance (D) 

Experience 

• Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E) 

• Prior experience in customer service or stakeholder engagement (E) 

• Experience working in a team-based office environment (E) 

• Experience in finance administration, including credit card administration and budget management (E) 

• Experience with cross-team liaison or project coordination (D) 

Key skills and knowledge 

• Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E) 

• Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E) 

• Proficiency in Microsoft Office and familiarity with CRM and data management systems (E) 

• Attention to detail and accuracy in handling financial and data-related tasks (E) 

• Ability to produce and analyse basic reports (E) 

• Understanding of confidentiality and data protection principles (E) 

Personal qualities & values 

• A proactive self-starter, able to work independently and take initiative (E) 

• Collaborative and able to work effectively as part of a diverse team (E) 

• Flexible and adaptable, willing to support a range of operational needs (E) 

• Committed to the mission and values of the Living Wage Foundation and Citizens UK (E) 

• Willingness to learn new systems and processes, and to support continuous improvement (E) 

• Positive, professional attitude and commitment to high-quality service (E) 

Interview date: 21-22 October 2026

Customer and Community Engagement Business Partner

Rochdale

£37,326

Permanent, 36.25 hours per week

Our client is looking for an enthusiastic and proactive Engagement Business Partner who is great at building relationships, to work with customers, colleagues and communities across the Borough. 

You will identify and create innovative and new engagement opportunities, helping to strengthen customer influence and driving real and meaningful improvements

About the Role

The Customer Engagement Business Partner plays a key part in their Customer Experience team and reports to the Community Engagement and Investment Manager.

You'll help bring our engagement opportunities to life by developing meaningful opportunities for customers to shape, influence and scrutinise services.

They are keen to increase uptake in our engagement activities so you’ll be comfortable using a variety of communication channels to encourage people to take part. From organising and facilitating engagement events and focus groups, to creating digital content and sharing outcomes, you'll help ensure customer feedback drives continuous improvement.

As part of this role, you will regularly travel across the Borough of Rochdale to engage directly with customers and communities, therefore a full UK driving licence and access to a vehicle insured for business use is essential.  You will be reimbursed for business mileage

What You'll Be Doing

• Supporting the delivery of the Customer Engagement plan
• Creating and delivering meaningful engagement opportunities for customers and our communities.
• Working collaboratively with customers and colleagues to improve services.
• Developing innovative ways for customers to influence, monitor and scrutinise service delivery.
• Building inclusive engagement approaches that encourage participation from a diverse range of customers.
• Facilitating meetings, workshops, focus groups and consultation activities.
• Creating engaging communications content across digital, social media and other channels.
• Monitoring engagement activity and outcomes, ensuring customers understand how their feedback has influenced decisions.
• Supporting colleagues across the organisation to embed customer engagement and involvement into service delivery.
• Using insights and feedback to identify opportunities for service improvement.

About You

You'll be passionate about customer engagement and committed to ensuring they have the opportunity to influence the services that matter to them.

You'll bring:

• Experience in customer engagement, community engagement, customer service or a related field.
• Excellent written and verbal communication skills.
• Strong presentation and facilitation skills, with the confidence to engage a range of audiences.
• Experience of developing positive relationships with customers and stakeholders from diverse backgrounds.
• The ability to manage competing priorities and work effectively across multiple projects.
• Experience delivering and monitoring projects and initiatives.
• A creative approach to communications and engagement, including digital and social media platforms.
• Confidence using Microsoft Office applications, including Word, Excel and PowerPoint.
• Knowledge of customer engagement and participation principles within housing or related sectors.
• A genuine interest in customer engagement, service improvement and social impact.
• Awareness and understanding of the issues affecting customers and communities.

This is a fantastic opportunity to be part of an ambitious programme of engagement at a time when the voices of their customers have never been more important. You'll help shape how our client works with customers, ensuring their experiences and insights influence decision-making at every level.

You'll join a supportive and passionate Customer Experience team where your ideas, enthusiasm and expertise will make a genuine difference to customers and communities across the Borough.

What Do They Have to Offer You?

In addition to a competitive salary, you will benefit from:

• 30 days annual leave plus bank holidays
• Option to buy up to 5 additional days annual leave
• An additional 5 days annual leave after 5 years' service
• Business mileage reimbursement
• Pension scheme with employer contributions matched up to 8%; death in service benefit
• Flexible, smart working arrangements
• Healthcare cashback plan, virtual GP access and subsidised gym membership
• Employee Assistance Programme available 24/7
• Paid volunteering days
• Enhanced family-friendly policies
• Plus, so much more!

We encourage you to apply as soon as possible, as we review applications as they are received and our client may close the advert earlier than indicated.

Diversity, Inclusion & Belonging

Our client is committed to creating an inclusive workplace where everyone feels valued, respected and supported. They operate a Guaranteed Interview Scheme for applicants who declare a disability, as defined by The Equality Act 2010, and meet the role's minimum requirements

University College, Oxford (Univ), is seeking an ambitious and experienced fundraising professional to lead and develop our established regular and individual giving programme. 

It is an exciting time to join the College and become part of our high-performing, supportive fundraising and alumni relations team.

The well-established regular giving programme has a strong track record from telephone fundraising appeals to direct mail, online campaigns, Giving Days and face-to-face asks. Regular giving makes an important contribution to the College providing crucial support for core activities enabling us to continue to deliver world-class teaching, research and student support.

The post-holder will take strategic ownership of regular and individual giving, developing targeted campaigns to increase participation, grow philanthropic income and strengthen long-term relationships with alumni and friends.  You will also lead the development and stewardship of the 1249 Society, using data and donor insight to increase membership and retention.

The post-holder will need to be a self-starter who is highly organised, innovative and able to work on their own initiative.  You will have a keen eye for detail, strong data skills, excellent communication skills and the ability to communicate with a wide range of people with tact and sensitivity.

This post is offered on a full-time or part-time basis.  We offer a generous annual leave allowance, free lunch, an employee assistance programme and a range of other benefits.

If you're looking for a busy role where every day is varied and challenging, this could be the perfect role for you.

For more information about how to apply, please read the Further Particulars below or click the “Redirect to recruiter” button above.

This is an exciting opportunity to develop Momentum’s corporate partnerships 
programme at a time of ambition and growth for the charity. Working as part of the 
corporate partnerships team, you will develop and deliver a focused approach to 
corporate fundraising, building long-term partnerships that generate sustainable income 
and create meaningful opportunities for companies and their employees to support our 
work.

This is a hands-on role combining new business development with the stewardship and 
growth of existing partnerships. You will identify and secure new opportunities, create 
compelling and tailored partnership propositions, and build strong relationships with 
corporate supporters at every stage of their journey with Momentum.

The role will suit a proactive and commercially aware relationship-builder who can think 
strategically, work independently and turn opportunities into action. You will work closely 
with colleagues across the charity to develop creative partnerships, deliver agreed activity 
and help corporate supporters understand the difference their support makes.

Love meeting donors, building relationships and securing meaningful funding for a compelling cause? 

At Target Ovarian Cancer, we're looking for a talented relationship fundraiser who thrives on connecting passionate supporters with causes that change lives. 

This is an exciting opportunity for an experienced major donor fundraiser who enjoys being out meeting people, uncovering opportunities, securing significant gifts and developing long-term partnerships that make a real difference. 

You'll inherit and grow a portfolio of high-value supporters, develop new donor relationships, and work with philanthropists and trusts and foundations who want to help stop ovarian cancer devastating lives. 

If you're energised by donor meetings, comfortable leading funding conversations, and motivated by turning warm relationships into transformational gifts, we'd love to hear from you.

About the role 

As our Senior Philanthropy & Partnerships Manager, you'll play a pivotal role in growing income from major donors, trusts and foundations, and strategic funding partners. 

Working closely with the Head of Philanthropy & Partnerships, Director of Fundraising & Engagement, Chief Executive and Trustees, you'll identify and cultivate new opportunities, develop compelling funding propositions and deliver outstanding stewardship that inspires long-term support. 

A significant proportion of this role is externally focused. You'll spend time meeting donors and prospects, building relationships, understanding motivations, presenting opportunities and making asks. 

To be successful, you'll be supported by a dedicated Philanthropy & Partnerships Programme Manager who leads on donor events, reporting, stewardship support and CRM optimisation, allowing you to focus on building relationships and generating income. 

Why join us? 

For the right candidate, this could be a career defining role at an organisation that has the credibility, leadership and propositions to deliver transformational funding growth. Working in a supportive but driven department, with two experienced high value fundraisers within the senior leadership team and a supportive board, this is a real opportunity to make your mark.

Charity People is delighted to be partnering with the British Society for Haematology (BSH) to recruit for their next Head of Commercial & Membership.

The British Society for Haematology (BSH) is a leading UK professional membership organisation dedicated to advancing the study and practice of haematology. Supporting nearly 4,000 members across the UK and internationally, BSH plays a vital role in improving patient care through clinical guidelines, education, research support and professional networking.

This is an exciting time to join the Society. With a new five-year strategy, significant investment in systems and infrastructure, and ambitious plans to strengthen member engagement and diversify income, BSH is seeking an experienced and commercially minded leader to help shape its future.

Working closely with the Director of Corporate & Membership Services, this pivotal role will lead the Society's commercial and membership strategy, driving sustainable growth while ensuring members remain at the heart of everything BSH does. Combining strategic leadership with operational oversight, you'll have the opportunity to influence organisational direction, develop new opportunities for growth, and lead a period of meaningful transformation.

Job Details

Role: Head of Commercial & Membership
Salary: £60,000
Contract: Permanent and Full Time
Location: British Society for Haematology, 100 White Lion Street, London, N1 9PF
Hybrid: Flexible hybrid working
Reports to: Director of Corporate & Membership Services
Interviews: Early October 2026

About the Role

This is a broad and impactful leadership position responsible for shaping the Society's commercial and membership agenda.

Leading a team spanning membership services, data and systems, you will drive member acquisition, engagement and retention, develop innovative membership propositions, oversee the Society's grants portfolio and identify opportunities to diversify revenue in a way that aligns with BSH's charitable mission and values.

You'll also play a key role in embedding data-led decision making, maximising the benefits of a new CRM platform, and supporting the evolution of a more integrated and collaborative operational model.

Key responsibilities include:

• Developing and delivering the Society's commercial and membership growth strategy
• Identifying and developing sustainable income generation opportunities
• Leading the ongoing evolution of the membership proposition and member experience
• Using insight, analytics and market intelligence to inform strategic decisions
• Driving membership recruitment, engagement and retention activity
• Leading budget planning, financial forecasting and performance monitoring
• Providing strategic oversight of the Society's grants portfolio
• Supporting the optimisation and adoption of Microsoft Dynamics CRM
• Leading and developing a high-performing operational team
• Driving service improvement, organisational change and operational effectiveness
• Building strong relationships with volunteers, committees, senior leaders and external stakeholders
• Working collaboratively across the organisation to deliver strategic objectives

About You

We're looking for a strategic and commercially astute leader who can combine big-picture thinking with strong operational delivery.

You will bring significant experience from a membership, commercial, customer engagement or business development environment and thrive in roles where growth, transformation and stakeholder engagement are key priorities.

You will be a confident leader who enjoys developing people, using data to drive decisions and identifying opportunities to create long-term value for members and the organisation.

You'll bring:

• Senior membership leadership experience, working within a professional membership body or learned society
• A track record of delivering income growth and commercial success
• Experience developing membership propositions
• Strong financial management, budgeting and forecasting experience
• Experience leading organisational change, transformation or service redesign
• Excellent people management and team development skills
• Strong analytical skills and a data-driven approach to decision making
• Outstanding communication and stakeholder management abilities
• Experience influencing and working with senior leaders, volunteers and boards
• A collaborative, innovative and solutions-focused approach

Desirable Experience

• Experience developing or managing grants programmes
• Experience of Microsoft Dynamics or comparable CRM platforms
• Experience operating within a complex stakeholder environment

Why Join BSH?

This is a genuinely exciting opportunity to join an ambitious organisation at a pivotal stage in its development.

You'll have the opportunity to shape strategy, strengthen the membership proposition, develop new commercial opportunities and play a central role in delivering long-term organisational sustainability.

The Society offers a collaborative, supportive and forward-thinking environment where new ideas are welcomed and innovation is encouraged. Working alongside an ambitious senior leadership team, you'll have the freedom and support to make a lasting impact across the organisation.

If you're an experienced Head of Membership, Head of Commercial Development, Membership & Commercial Lead or senior membership professional looking for a role that combines strategy, innovation, transformation and impact, we'd love to hear from you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

This is an exciting opportunity to join Chance to Shine’s fundraising team and help shape the next phase of our growth. The Trusts and Foundations Officer is responsible for securing and growing income from charitable trusts and foundations through the development of funding applications, effective stewardship, and high-quality reporting. The role offers the chance to build funder relationships, contribute to ambitious fundraising plans, and play a key part in enabling more young people to benefit from the power of cricket.
 

The role would suit a dynamic fundraiser looking to develop their skills and knowledge within an established and ambitious charity. 

You may already be working in fundraising or the charity sector, but we would also encourage applicants from other sectors with transferable skills to apply for this position. You could come from a communications, marketing, research, bid writing or relationship management background. If you are a strong writer, enjoy building relationships, can make sense of different types of information and are organised in managing deadlines and detail, many of your skills could transfer well into this role. 

This is a London Office based contract. A minimum of two days a week in the office would be required with the option to work from home on the other days. The role holder will need to be flexible as and when they are required to attend meetings, events, mostly in London but elsewhere around the country.

You are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received.

Key Responsibilities

Fundraising 

• Apply to a range of trusts, foundations and grant giving bodies who have the potential to give up to five figure annual grants. 
• Develop and manage communications with a portfolio of existing supporters with a clear objective to renew support. 
• Liaise with operational colleagues to identify projects and priorities for funding, and in consultation with the Senior Trusts & Foundations Manager develop them into compelling projects for funders. 
• Liaise with the Operations and Finance & Resources team to develop robust budgets for funding applications. 
• Develop strong relationships with trusts and foundations. 
• Work with the Operations team and Impact and Evaluation team to prepare reports as required by funders. 
• Work with the Impact and Evaluation team to gather impact data and evidence from Chance to Shine programmes to strengthen funding applications and reports. 
• Work with the Communications & Marketing team to gather stories from Chance to Shine programmes to support funder communications and applications. 
• Assist with other fundraising tasks as required. 

Research & Data 

• Research and identify prospective foundations to approach for funding.  
• Support with briefing senior contacts for meetings and events as needed.  
• Maintain effective records of key activities and contacts on Raiser's Edge. 
• Regularly update funding pipeline data and report on progress to senior managers as required. 

Other 

• Be a representative for the charity at networking events where required.

Skills, Knowledge and Expertise

Experience Required

 

Essential: 

• Excellent written and verbal communication skills 
• Strong attention to detail 
• Demonstrable experience of writing engaging proposals/reports 

 Desirable:

• Demonstrable experience in a fundraising role and/or securing grants from charitable trusts and foundations 
• Experience working on Raiser’s Edge or a similar CRM system

Key relationships 

• Trusts and foundations contacts 
• Chief Executive and the CTS Senior Management Team 
• Trustees and Development Board members 
• Fundraising team 
• Impact & Evaluation, Operations, Communications & Marketing, and Finance & Resource teams 
• Supporters and prospective supporters 

Benefits

• 25 days annual leave (with additional non-contractual time at Christmas when the office is closed)
• 8% non-contributory employer pension
• Private medical healthcare
• Long-term sickness insurance
• Life assurance - four times your annual basic salary
• Travel season ticket loan scheme
• Flexible working
• Enhanced maternity/paternity pay
• Generous sick pay
• Volunteering 2 days per year
• WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance
• Cycle 2 Work Scheme

About Chance to Shine

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential. 

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people aged 5 to 24 who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families. 

Help turn local generosity into life-changing support for people when they need it most.

At Braintree Area Foodbank, we believe no one in our community should have to face hunger or hardship alone.

We provide emergency food and practical support to individuals and families in crisis, while working towards longer-term solutions to poverty. Over recent years, we have increasingly focused on providing more in-depth support, helping people maximise their income, address the challenges they face and create the conditions to move forward.

Now, we are looking for a proactive and driven Fundraising Manager to help us build a sustainable future.

Please note that interviews will take place on the 15th of October 2026. We will be actively shortlisting and so will get in touch as soon as possible about inviting you to interview.

The role

This is an exciting opportunity to shape and grow our fundraising function. You will develop income from businesses, community organisations and individuals, building relationships that help turn local generosity into meaningful, long-term support.

You will have the freedom to identify opportunities, develop new ideas and build fundraising activity from a relatively blank slate. While we already have an established base of supporters and fundraising materials, there is significant scope to develop new relationships, improve supporter engagement and create sustainable sources of unrestricted income.

Working closely with the Charity Manager, staff and Trustees, you will play a key role in building a fundraising function capable of making a significant contribution towards the foodbank's future.

Fundraising Manager

Location: Braintree, Essex (hybrid working considered)
Contract: 2-year fixed term, part-time, 25 hours per week, with scope to increase in future
Salary: £18,000–£20,000 per year (£27,000–£30,000 FTE)
Annual Leave: 33 days including bank holidays (F.T.E)

What you'll be doing

• Developing and delivering fundraising activity across corporate, community and individual giving.
• Building relationships with local businesses and developing opportunities for partnerships, sponsorship, employee fundraising and other forms of support.
• Developing relationships with churches, schools, community groups and other local organisations.
• Growing individual giving, including encouraging one-off supporters to become regular donors.
• Identifying and approaching new supporters and proactively developing fundraising opportunities.
• Developing campaigns, appeals, newsletters and other communications that inspire people to support our work.
• Creating a structured approach to supporter stewardship, ensuring donors understand the difference their support makes.
• Building and maintaining a clear pipeline of fundraising opportunities and relationships.
• Maintaining accurate supporter records and ensuring appropriate GDPR and data protection practices.
• Monitoring fundraising activity and income, evaluating what works and reporting progress to the Charity Manager and Trustees.
• Developing and implementing an annual fundraising plan.
• Representing the foodbank at meetings, networking events and within the local community.

This job is for you if...

• You have experience in fundraising, business development, sales, income generation or another role involving securing financial support.
• You are confident building relationships and identifying new opportunities.
• You are comfortable approaching people, making the case for support and asking for financial contributions.
• You are an excellent communicator, both in person and in writing.
• You are proactive, self-motivated and enjoy working independently.
• You can turn ideas into practical action and are comfortable building something new.
• You are organised and able to manage multiple relationships, opportunities and priorities.
• You are confident using databases, spreadsheets, email and standard office software.
• You share our commitment to treating people experiencing hardship with dignity and respect.

Experience of charity fundraising, corporate partnerships, individual giving, community fundraising or supporter databases would be an advantage, but we welcome applications from people with transferable experience from other sectors.

About us

Braintree Area Foodbank is a charity founded on Christian principles. Not every member of our team is a Christian, but we share a commitment to the values that underpin our work and welcome applications from people who do the same.

We believe that all people are created equal and are committed to creating an inclusive workplace where people are treated fairly and with respect.

Why join us?

This is an opportunity to make a real difference locally while building something with long-term potential. You won't simply be maintaining an existing fundraising programme, you'll have the opportunity to shape it, grow it and help create a more sustainable future for a charity supporting thousands of people across our community.

Could you play a crucial role within our busy and friendly team and take responsibility for managing our benevolent fund?

We are looking to recruit an Administration and Grants Officer to support the output of our HQ, including benevolent fund caseload management, member support, and general Association output. Some travel is expected to support membership events inc. evenings & weekends, with occasional overnight stays. We offer generous holiday entitlement, 6% employer pension contribution, free parking, access to gym/swimming pool, canteen, café and shop. 

We are the UK’s largest membership organisation of female veterans and serving women - a financially sustainable £8m charity which aims to provide camaraderie, benevolence and support to women who have served in the Army. Additionally, we aim to exert influence within the military charity sector to broaden support for all female veterans of the UK Armed Forces. 

Our benevolent fund awards over £200k in grants per year to an average of 120 applicants, from minor requests to major grants, and annual maintenance. We organise both national and local events for our members to attend where they meet up with old friends, remember those we have lost, support each other, have fun and make new and lasting memories. We have approaching 5000 active members which we hope to grow as we reach out to many more female veterans eligible to join our Association. 

You will:

• have experience of working in a member or public-facing organisation, supporting and liaising with a diverse cohort of individuals in a wide variety of interests and needs

• have experience of managing caseloads and carrying out detailed casework

• have a sound knowledge of how individual grants are awarded

• have a strong understanding of the work of SSAFA, TRBL & other caseworking and almonising agencies

• understand the value of strong communication and be experienced in engaging people from many walks of life, tailoring your communication style to a variety of audiences

• be skilled at building positive working relationships, with a friendly and engaging manner

• be highly organised with great attention to detail, and work well within a small staff team where each team member is expected to pitch in and work collaboratively

• Be engaging and welcoming, able to attend events and interact with members of the public

The charity is governed by a Board of Trustees with a number of sub-committees, all volunteers. We are a small staff team of 5, led by a CEO, who are motivated by the good work we do to support some amazing, brave and pioneering women. We are proud of the work we do to support female veterans, many of whom are now well into retirement. Some have fallen on hard times and need our financial support, whilst others may be lonely or have reduced mobility, and rely on our association to keep them in touch with like-minded comrades.

We are an inclusive employer seeking to attract and employ the best people from the widest talent pool, committed to supporting our staff and the female veterans we serve. All applicants must be able to demonstrate current eligibility to work in the UK. 

If you are a motivated, self-starting and engaging individual with a passion for working with people and supporting their needs, then we look forward to receiving your application by way of a CV and a detailed supporting statement demonstrating your suitability for the role with regard to the above person specification.