Data and supporter services officer jobs

About us

National Energy Action (NEA) is the national fuel poverty charity. We have worked across England, Wales, and Northern Ireland for over 40 years, to ensure that everyone can afford to live in a warm, healthy home. 

Millions of households across the UK still face high energy bills, low incomes and poor energy efficiency. We work with frontline practitioners, companies, regulators and governments to support vulnerable clients, raise awareness and achieve enduring change. Our work tackles these challenges head-on, delivering practical support, influencing policy and improving lives.

Our values guide how we work every day — we make things happen, we put people first and we lead the way. These values come to life through our behaviours, including pulling together, owning the outcome and supporting one another.

Our teams are friendly, knowledgeable and passionate about what we do. We offer a supportive, rewarding workplace where you can build a meaningful career while making a real difference every day.

The Role

We are looking for a motivated and detail-focused Finance Officer to join our Support Services Directorate. You will play a key role in maintaining NEA’s financial systems, supporting accurate reporting and ensuring the organisation has the strong financial foundations needed to deliver its mission. 

This role offers an excellent opportunity to contribute to a respected national charity while developing your finance career in a supportive and collaborative environment.

What you’ll be doing

· Maintain accurate and up‑to‑date accounting records

· Process and review financial transactions, including invoices, journals and payments

· Support statutory compliance across areas such as PAYE, NI, VAT and Gift Aid

· Assist with monthly management accounts, reconciliations and annual financial statements

· Provide clear, accessible financial information to colleagues across NEA

· Contribute to improvements in financial systems, processes and controls

· Provide cover and support across the Finance Team when required

· Carry out general financial administrative tasks

Your work will directly support NEA's ability to operate effectively, meet statutory requirements and deliver high-quality services to households experiencing fuel poverty.

What you will need to succeed

You will bring:

· A minimum qualification of AAT Level 3

· Knowledge and experience of financial accounting software, Sage Payroll 50 or equivalent Payroll systems, and Microsoft Excel

· Experience of VAT, PAYE, NI and pension information/returns

· Strong organisational skills and the ability to work to strict deadlines

· The ability to communicate financial information clearly to non‑finance colleagues

· A commitment to professional development and NEA’s mission to end fuel poverty

Desirable:

· Knowledge of charity finance

· Understanding of fuel poverty and its impacts

· Experience within a support services environment

This is a hybrid role based at NEA’s Newcastle office, with a minimum of one day per week on site. 

Hybrid and home working are subject to necessary H&S and GDPR compliance checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. 

What we offer

· £32,062 to £36,983 per annum (Levels 5-6, Points 18 – 25). New appointments will usually begin at the starting point of the scale. 

· 11½% non-contributory pension.

· 25 days annual leave plus 3 additional days between Christmas and New Year when our offices are closed.

· All public holidays.

· Flexible working arrangements including hybrid working.

· Enhanced family friendly payments.

· Employee Assistance Programme.

· Employee benefits platform.

Closing date:  12:00 noon – Monday 17 August 2026.

Interviews: Thursday 27 August 2026.

Please note that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries, please.

NEA is an equal opportunities employer. We welcome applications from all people with the necessary skills and experience. Charity Registration No. 290511.  Company Registration No:  01853927

Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview.

This is a critical, high impact, supporter-facing role within our fundraising team helping to plan and deliver the Ovarian Cancer Action’s Events and Community programme. The role is responsible for growing and engaging a community of committed supporters with the goal of growing income, across our varied Events portfolio of third-party and DIY challenges, whilst also supporting the team Manager across our Community and Virtual challenge programmes. 

About Ovarian Cancer Action  

In the UK, only 1 in 3 women live more than 10 years after an ovarian cancer diagnosis.We are the UK's leading ovarian cancer research charity, working to change this, so early detection, prevention and better treatments will mean that no woman dies of ovarian cancer.

Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution. 

We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years. 

We are also the only charity at the heart of the global ovarian cancer research community and have been for four decades. 

By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight. So, we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis. 

Role:   Senior Events and Community Fundraising Officer 

Reports to:Events and Community Fundraising Manager 

Functional team: Fundraising Team 

Main working relationships: 

Community and Events team, Fundraising, Communications, Finance and Database colleagues

Event organisers, challenge providers, fundraising platforms, suppliers, volunteers and supporters 

External stakeholders: 

Supporters, volunteers, agencies, service providers 

Scope Of The Role

You will manage and successfully deliver key events including the London Marathon, Great North Run and London Landmarks Half Marathon, as well as community-centred third party and DIY challenge fundraising. You’ll lead on supporter recruitment and stewardship to meet or exceed agreed targets, while keeping budgets, income and performance on track and maintain accurate supporter data. You’ll also support on the delivery of Community and Virtual challenge fundraising, including our flagship challenge Walk in Her Name. 

1)Support planning and delivery of the Events programme

i) Support recruitment, engagement and retention across our event portfolio including London Marathon, Great North Run, London Landmarks as well as third party and DIY challenges to meet or exceed agreed income and engagement targets, while keeping budgets, income and performance on track. 

ii) Responsible for the OCA London Marathon team from sign-up to post-race including delivery of training and fundraising support, on the day cheer point and post-race celebration activities.

iii) Attend events as required. 

iv) Support the team Manager to plan and deliver virtual challenges, including our flagship event, Walk in Her Name and Walk 100, working collaboratively across the team to maximise supporter experience and campaign performance. 

2) Manage delivery of Community Fundraising

i) Manage delivery of community fundraising and engagement

ii)     Support the team manager to explore and identify new opportunities for growth.

3) Provide excellent supporter care across the events and community portfolio

i) Deliver excellent supporter care across Events and Community fundraising, ensuring every supporter receives timely, helpful and inspiring communications throughout their fundraising journey

ii) Monitor event performance and supporter feedback, sharing and deploying insight to improve stewardship journeys, recruitment activity and future planning 

iii) Work closely with colleagues across Fundraising, Communications, Finance and Database teams to deliver integrated, supporter-led activity.

4) Provide excellent administrative support

i) Manage and track event budgets, income and expenditure, ensuring accurate forecasting, reporting and post-campaign evaluation.

ii) Maintain accurate supporter and financial records across Raiser’s Edge and fundraising platforms, including data coding, income coding and administrative processes to support excellent supporter care

iii) Ensure all events and fundraising activity is delivered in line with Ovarian Cancer Action’s processes, fundraising best practice, GDPR requirements and relevant legislation.

Person Specification

At Ovarian Cancer Action, we have different backgrounds, ways of working and areas of expertise, but we strive to create an environment that lives our values and ambitious mindset.This means that your attitude to your work and fellow team members is as important as skills and abilities.

What Experience We Are Looking For

· Demonstrable experience of planning and delivering a successful events portfolio, challenge events and / or community fundraising activity.

· Understanding of recruiting supporters to events across organic and paid channels.

· Track record of providing excellent supporter care - motivating supporters to achieve agreed goals

·    Strong administrative skills with the ability to maintain accurate records and follow agreed processes.

· Familiar with using a CRM database - ideally Raiser’s Edge.

· Experience of tracking and reporting against budgets and targets.

· A working knowledge of fundraising platforms, online giving pages or event registration systems.

Skills And Attributes:

 · Confident relationship builder with strong written and verbal communication skills, especially with supporters.

· Strong organisational, planning and prioritisation skills, and able to manage multiple activities and deadlines.

· Accurate attention to detail, particularly when working with financial information, supporter records and reporting processes.

· Confident using Microsoft Office and digital fundraising tools, with a willingness to learn and use new systems and AI tools.

· Able to use initiative, solve problems and take ownership of agreed areas of work.

· A genuine collaborator who works across teams and with external suppliers or event partners.

· Able to evaluate activity, learn from results and make suggestions for improvement.

Attitude and personal qualities:

 · Enthusiastic and passionate about our work and women's health.

· Self-motivated with a growth mindset and comfortable working as part of a small, ambitious team.

· Adaptable and flexible, with a positive approach to continuous improvement.

· Warm, friendly and professional, with a genuine commitment to excellent supporter experience.

· Calm and solutions-focused when working under pressure or managing competing priorities.

· Flexible to the needs of the post, including occasional work outside normal working hours, with time off in return.

Don’t meet every single requirement?

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the role description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

Additional details

Salary: Between £32,000 to £35,000 per annum (dependent on experience)

Contract type: This is a fixed term contract of 12 months.

Role type:This is a full-time role, however, we’re open to a variety of working patterns and welcome the opportunity to discuss this with candidates. If flexibility or part-time work is your preference, then a paragraph about how this could work well for you in your supporting statement would be helpful.

Location: This role is hybrid with up to 40% office based in City Road, London, EC1V 2PR, near Old Street underground station. The nature of the role may require ad hoc work outside regular office hours (with time off in return).

Our benefits and flexible working

· Flexible working: At Ovarian Cancer Action we strive to be a place where the best people do their best work. We take a proactive approach to conversations with staff and candidates around working patterns and are open to considering a variety of flexible working options.

· Annual leave: In addition to 25 days annual leave and eight public holidays per year, three days are also given to be taken between Christmas and New Year, so in total you can receive up to 36 days paid leave.

· Employer and employee contributory pension: We offer a generous pension scheme above the statutory minimum requirement.

· Healthcare plan: We have partnered with Simplyhealth to offer cashback on a range of healthcare services, as well as access to a 24-hour free GP phone line and counselling service.

· Gym discounts: As part of the healthcare plan you will be able to claim discount on gym membership at participating gyms.

· Eye test: We offer eye tests and financial support with glasses if needed when using a VDU at work.

· Maternity and paternity pay: We offer additional enhanced maternity and paternity pay for eligible employees.

· Training and development opportunities: We want everyone to have a growth mindset and will work on an individualised learning and development plan for you each year.

· Employee Assistance Programme: Employees and their direct family have access to a 24-hour confidential and free Employee Assistance Programme phone line.

· Social events for the team: We believe work should be fun and create opportunities for the team to spend time together.

Our Commitment To Equality, Diversity and Inclusion

We are committed to actively promoting equality, diversity and inclusivity and welcome enquiries and applications from underrepresented groups, including minoritised communities and applicants with disabilities. At Ovarian Cancer Action, we believe that embracing diversity, promoting equality and fostering inclusivity are essential values that drive our success.

We understand that a diverse workforce brings together unique perspectives, experiences and talents, which fuels innovation and enhances our ability to better serve the communities we work with.

About Working Animals International 

Working Animals International (formerly known as SPANA) is dedicated to transforming the wefare of working animals in greatest need globally By increasing access to skills, knowledge and resources and campaigning for policy change, we're building a world where working animals are healthy and valued, communities are stronger, and livelhoods are more secure. 

About this role

We are seeking a People Officer to join our Global Resources team and support processes and systems across the employee lifecycle. The role will focus on the continued development of our HR platform Moorepay, and on supporting high quality and efficient recruitment.

Contract, location and salary

This is a full-time (34.5 hours per week) role on an initial three month contrct, with possibility of extension. This is a UK based role, with attendance (up to 1-2 days per month, or more if preferred) in our London office. Applicants must have the right to work in the UK as this role is not eligible for visa sponsorship. 

The salary for this role is £35k per annum subject to skills and experience. We offer employees a range of benefits including healthcare cashplan with Medicash.

Full details and how to apply

Please see the job description for full details including a person specification. The deadline for applications is 23:59 BST on 11 August 2026, and online interviews will be held during the week of 17 August 2026. The start date for this role is 01 September 2026. 

General requirements

• To understand fully, and have a commitment to, carrying out the aims and objectives of Mudlarks.
• To work within the Mudlarks’ policies and procedures to provide a high quality of service and in particular to always have a high regard for the organisation’s Equal Opportunities Policy.
• To act in accordance with the General Data Projection Regulation (2018).
• To act in accordance with the Health and Safety at Work Act (1974) and the organisation’s Health and safety policy statement.

Specific duties and tasks

• To support and train the service users involved in Mudlarks activities, including people with learning disabilities, students on work experience, people with mental health concerns and other volunteers. This requires supporting people who may exhibit some challenging behaviour, in all weather conditions year-round.
• To support service users to learn new skills required for on-site projects.
• To organise site activities and prepare and prioritise tasks.
• To be responsible for the tidiness of the site.
• To assist the site manager and the rest of the team in the everyday running and development of Mudlarks.
• To provide personal care support to service users when required, such as toileting and hygiene.

Additional requirements

• To take part and assist with the planning of projects on site and in the community.
• Provide information for reports and review meetings.
• To keep up-to-date with changes in policies/laws/regulations/practices and implement them in the Mudlarks ethos in all aspects of Mudlarks.
• To safeguard the long-term future of the charity.
• You may be required to carry out other duties, as within your capabilities and level of responsibility, in order to meet the needs of the organisation. This includes a range of annual events throughout the year in which you will receive TOIL that will be used during the winter months when our site closes early.

Person specification

Education and training

Essential

• A good level of communication skills.
• Experience of working with people with learning difficulties and/or working in the care sector.

Desirable

• Training and/or qualifications in care.
• An interest in and/or experience of one or more of the activities undertaken at Mudlarks

Skills and abilities

Essential

• Ability to think logically and creatively to provide practical solutions to a changing range of problems and issues.
• Ability to respond effectively to challenging behaviour.
• Ability to work positively both as a member of a team and independently, with general direction and within a clear framework of accountability.
• Self-motivated and able to use own initiative.
• Willingness to be flexible.
• Prepared and able to work outdoors in all weather.

Desirable

• Good written communication skills.
• Good IT skills.

DBS Clearance

Please note that as this post will involve working with children and vulnerable adults, your appointment is subject to you receiving satisfactory DBS clearance.

About Multibank Scotland

Multibank Scotland tackles poverty and waste by redistributing essential goods to people who need them. We work through a network of charities, community organisations and frontline services to provide families and individuals with items such as clothing, toiletries, bedding, baby products, household goods and other essentials.

We currently operate across Fife, Dundee, Perth and Edinburgh, and are expanding into Glasgow. This is an important period of growth for the organisation, and we are looking for an entrepreneurial, practical and relationship-focused person to help us build lasting partnerships and identify new opportunities for impact.

Role Overview

The Head of Partnerships and Development will lead Multibank Scotland’s partnership and development activity.

This is a senior, outward-facing role for someone who can identify opportunities, make clear and compelling asks, build trust quickly and turn ideas into practical partnerships. We are looking for someone who creates momentum and follows opportunities through, rather than someone focused solely on networking or stakeholder management.

The role will lead the day-to-day development pipeline across corporate partnerships, product supply, strategic relationships, expansion opportunities, funding proposals and supporter stewardship.

A central part of the role will be developing partnerships that increase the volume, quality and range of goods available for redistribution. This will include working with businesses, manufacturers, retailers, logistics providers and other organisations to secure donated goods, services, expertise and in-kind support.

The postholder will also help expand Multibank Scotland’s reach. Working closely with the Chief Executive and the Scotland-wide Operations Manager, they will support the development of new partnerships, satellite sites and delivery models across Scotland.

Fundraising will form part of the role, but it is not primarily a traditional fundraising post. The emphasis is on building strategic partnerships that create long-term value, whether through goods, funding, services, expertise, infrastructure or collaboration.

The Chief Executive will continue to lead on overall strategy, major funder relationships, Board reporting, governance, finance and key organisational decisions. The successful candidate will add senior capacity at an important stage of growth, helping to turn external interest and opportunity into delivery and lasting impact.

How to Apply

To apply for the Partnerships & Fundraising Manager role, please submit:

• A current CV, outlining your relevant experience and career history
• A cover letter (maximum two pages), clearly demonstrating how you meet the essential criteria outlined in the person specification and why you are interested in the role Applications close: Sunday 16th August 2026 at 5:00pm

Please download the job description for full details. 

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are recruiting for a new Service Manager role to support Upskill, Employment Hub and Kingston Supported Employment services​​. This is a full-time, permanent role working 35 hours per week; we will consider applications for 28 hours/4 days.

What you’ll be doing 

You will provide collaborative and motivational leadership, ensuring our services deliver agreed outcomes while maintaining a client-led approach.

Your responsibilities will include:

• Overseeing day-to-day operations and resolving issues as they arise.
• Leading service planning, implementation and delivery in line with contractual requirements.
• Building relationships with health, employment, community and funding partners.
• Monitoring contractual outcomes, delivery timescales, quality standards and key performance indicators.
• Representing Working Well Trust at contract performance meetings.
• Supporting Team Leads to develop performance and quality improvement plans.
• Using audits, reviews and client feedback to improve service quality.
• Working with the Finance Manager and budget holders to support effective budget management.
• Ensuring accurate data collection and completion of contract monitoring reports.
• Supporting staff wellbeing, occupational health cases, reasonable adjustments and effective attendance management.
• Providing senior management cover and supporting safeguarding and risk escalation.
• Recruiting, supervising and developing Team Leads alongside the HR Advisor.
• Promoting consistent induction, supervision, appraisal, training and continuous learning.
• Working with senior colleagues on organisational strategy, business planning, co-production and cross-service improvements.

What you’ll need 

We are looking for someone who can demonstrate:

• Experience managing employment support, community or comparable services.
• Strong leadership and people management skills.
• Experience monitoring contracts, performance, quality and service outcomes.
• Confidence working with funders, partners and senior stakeholders.
• The ability to analyse data and use it to improve services.
• Sound judgement when managing wellbeing, performance, safeguarding and operational risk.
• A collaborative, organised and client-focused approach.
• Commitment to Working Well Trust’s values, policies and procedures.

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

About the Role
We are looking for a proactive and organised Grants Officer to support the delivery of our grant-making programme and help empower young people facing deep-rooted inequality to create lasting change. Working across the full grants cycle, you will coordinate key administrative processes, maintain accurate records, analyse and report on grants data, and support the planning and delivery of events.

The successful candidate will be dependable, detail-oriented, and committed to ensuring efficient systems and high-quality support for applicants, grant recipients, and colleagues.

As a Grants Officer, you will:

• Coordinate the administration of grants and events across the grants programme.
• Maintain and improve grant management systems and processes.
• Provide timely support and guidance to applicants and respond to enquiries.
• Ensure accurate grant records and documentation for compliance, audit, and impact reporting.
• Collect, monitor, analyse, and report on grant-making data.
• Support consistent use of Salesforce across the team.
• Assist with event logistics, travel bookings, invoice processing, and general team administration.

This is an excellent opportunity for someone with strong organisational and administrative skills who enjoys working with data, improving processes, and contributing to meaningful social impact.

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Director of Services at Solace Women's Aid.y and shape the future of our services. 

Reporting directly to the CEO, you will provide strategic and operational leadership for a diverse portfolio of services. You'll lead a highly experienced senior management team, ensuring our services continue to deliver outstanding, survivor-centred support while driving innovation, quality, financial sustainability, and continuous improvement. 

We're looking for an inspiring and values-led senior leader with experience of leading complex services at executive or director level. You'll have a strong track record of developing high-performing teams, building influential partnerships with commissioners and stakeholders, managing significant budgets and risk, and using data and insight to improve outcomes. Most importantly, you'll share our commitment to feminist, trauma-informed and anti-racist practice, ensuring survivors remain at the heart of everything we do. 

Why join Solace?

Alongside the opportunity to shape services that change lives every day, we offer:

• The opportunity to influence the future of VAWG services at a strategic and national level

• A collaborative, supportive and ambitious Executive Leadership Team 

• A strong commitment to equity, diversity, inclusion, and anti-racist practice 

• Flexible working 

• 25-30 days annual leave plus bank holidays 

• Enhanced family-friendly benefits and generous pension 

• Two paid wellbeing days each year

• Comprehensive wellbeing support including clinical supervision, counselling and yoga 

• Cycle to Work scheme

• Blue Light Card, employee discounts, and active staff inclusion networks. 

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

While we are proud of the diversity of our organisation, we recognise that Women of Colour remain underrepresented within our Executive and Senior Leadership Teams. Increasing representation at senior levels is an important part of our commitment to becoming a more inclusive and anti-racist organisation. We therefore strongly encourage applications from women of colour for this role.

We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies

Job Description

Join our team as an Editorial Assistant on a fixed-term maternity cover contract, helping us to support teachers, champion great teaching and raise the status of the profession by supporting the publication of our peer-reviewed journal.

Job Title - Editorial Assistant

Reports To - Content Editor 

Salary - £27,000 (FTE)

Contract - Part-time, fixed term until Friday 30 July 2027 (with the potential to extend)

Hours - 21 hours per week (0.6 FTE) 

Benefits - Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here. 

Based - Hybrid / Remote. We have a central London office but our team work from across the country and we are happy to support remote or office-based working (with hybrid options). 

Start date - Ideally Tuesday 1 September but subject to any notice period

Deadline and interview - Applications close on Friday 21 August 2026 but we will be reviewing applications and interviewing on a rolling basis so we encourage you to apply early. We will interview as soon as a suitable candidate is identified and therefore may close the role early.

Interviews will consist of a task and competency-based interview. 

Application - Please apply by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher CPD and accreditation
• research, policy and events
• online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 30 people, supported by a Board of Trustees with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession. 

The Opportunity

Our publications and online learning resources support teachers to make a difference to the lives of millions of children across the country. Our peer-reviewed practitioner journal is used by teachers and educators to develop their evidence-informed practice.

We are recruiting within the content and publishing team to welcome an Editorial Assistant who believes in our mission to support the work we do. 

Over the coming months, the Editorial Assistant will keep the journal's peer review cycle on track, provide high-quality support to authors and reviewers and contribute to wider publishing activity across the Chartered College.

This would be an ideal opportunity for a highly organised, detail-oriented person with an interest in publishing and education. You will:

• take ownership of the peer review administration process, from sourcing reviewers to tracking deadlines and formatting reports
• work collaboratively with colleagues across the team, providing excellent customer service to authors and reviewers
• help to keep the professional membership organisation's publications running to a high standard at an exciting time for the College.

Peer Review Administration 

Most of your time will be spent supporting the peer review process for our practitioner journal. This includes researching and identifying suitable reviewers, matching them to article abstracts and manuscripts, and coordinating the allocation of two reviewers per article. You will send articles out to reviewers with the relevant guidelines, track response deadlines, and follow up as needed. Once reviews are received, you will format the reports to a consistent standard and save them to the shared Google Drive. We currently organise our workflow around Asana and Google Drive, and you'll work closely with the Content Editor to keep the review cycle on track. You will need to be someone who can manage several articles at different stages simultaneously and take pride in keeping things well-organised and on time.

Author support and proofreading 

You will spend some of your time on proofreading and editorial tasks, including marking up corrections on PDFs and supporting the Content Editor with copy amendments during the production process. You will also act as a first point of contact for authors, providing clear and friendly communication to support them through the publication process – from submission through to final publication. You will be expected to respond to author queries professionally and promptly, escalating where needed, and to help maintain a positive experience for contributors to the journal.

Wider publishing support 

You will spend some of your time supporting wider publishing activity across the College, including uploading and updating content on WordPress and carrying out other publishing-related tasks as and when required. Beyond your core responsibilities, you will also participate in team meetings and be encouraged to take part in professional learning activities and training to maintain and develop your knowledge and skills.

About You

Editorial support for us means keeping our peer review process running efficiently and providing a positive, professional experience for the authors and reviewers who contribute to our journal.

You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply. We're looking for someone who is motivated by our vision and is passionate about publishing and supporting the work of teachers. Systems you would be using include Asana, Google Drive, WordPress and Adobe Acrobat (or equivalent PDF editing tools).

Skills and experience: 

• Excellent written and oral communication skills, with a confident, professional email manner
• Strong organisational skills with experience of managing multiple tasks and deadlines
• Experience of delivering high-quality customer service to a range of external stakeholders
• Experience of, or interest in, proofreading and copyediting
• Experience of, or interest in, working in a publishing, editorial or academic environment
• Confidence using Google Drive and online content management systems (e.g. WordPress)
• An interest in the education sector and the support and development of teachers

As well as technical requirements, we are looking for people who: 

• Believe in the transformative power of education, see teachers as key drivers in achieving improved educational outcomes for all and are motivated to contribute to this change.
• Communicate clearly and effectively, understanding the importance of conveying complex ideas in an easy to understand way and respecting the work schedules and patterns of colleagues.
• Learning and feedback oriented and keen to develop their skillset.
•  Are committed to equality and diversity, demonstrating these through their work and daily interactions with colleagues, members and other stakeholders.

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• All interviews are conducted via Zoom and camera use is optional.

If you require any adjustments in order to proceed with an application please make a request.

For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

Job description

We are looking for an Advice and Wellbeing Administrator to provide high quality administrative support to the Advice & Wellbeing team. This role will play a key part in the day-to-day operation of the Students' Union UCL Advice Service, including administering enquiry and appointment management processes, supporting the administration of our financial support funds, maintaining electronic case records and supervising student staff.

The role may also provide support to our expanding prevention and intervention programmes such as our Active Bystander Programme, including overseeing the enquiries, scheduling, and workshop administration.

The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 20/80 basis (80% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Key Requirements

Are you able to communicate effectively with students experiencing distress or complex circumstances? Are you able to work independently within agreed procedures, escalating where needed? If so, we'd love to hear from you. 

Our ideal candidate will be experienced in managing high-volume enquiries and administrative processes in a student or customer-facing environment. They will administer shared inboxes and appointment processes, handle personal information sensitively and in accordance with confidentiality and data protection requirements, and support students in a friendly, professional and efficient manner. The successful candidate will prioritise competing demands effectively, contribute to service improvement through accurate record keeping and reporting, and work collaboratively with colleagues and student staff to deliver an outstanding Advice Service and wellbeing projects for UCL students 

For full details on this role, please view the job pack attached below.

Please note - we reserve the right to close this vacancy early if we receive a high volume of applications from suitably qualified candidates. We therefore encourage interested applicants to submit their application as soon as possible.

The Kids Network, London’s award-winning mentoring charity for children aged 8-11, is looking for a Community Fundraising Officer to join our small, successful fundraising team.

· Contract: Permanent, full time (35 hours)

· Salary: £28,000 p/a

· Location: London-based

· Some evening and weekend work may be required, which can be claimed as TOIL

· Reporting to Fundraising and Development Lead

Application open: Monday 3rd August – Friday 21st Aug 

We will be holding first round calls on the week commencing Monday 10th August, with the second round interviews taking place week commencing Monday 24th August.

ABOUT THE ROLE

The Kids Network are seeking a Community Fundraising Officer to join our small, successful team to help take our community fundraising to the next level, as we grow to deliver life-changing mentoring for more Little Londoners. This role will oversee our growing Community Fundraising programme, building on the processes, engagement and successes we’ve nurtured over two years, keeping our wonderful supporters motivated, committed and happy, while increasing the income they raise.

As our Community Fundraising Officer, you will be the first point of contact for supporters taking on challenge events and raising money for TKN in the community. You will ensure our different supporters have a fantastic experience at every step, and feel committed to supporting the charity’s work and furthering our impact for Little Londoners. Working closely with our two other fundraisers, you will learn about all aspects of fundraising, and support the team with maintaining meticulous records, delivering strong supporter stewardship, and writing lower-level funding applications and reports.

This role supports The Kids Network by securing the income and public support required to deliver and scale our transformative mentoring programme.

BENEFITS

• Flexible working arrangements (mostly working from home, with 1-2 days a week in the office)
• 25 days annual leave entitlement, plus additional day awarded each year (up to five years)
• Option to swap bank holidays for other religious holidays
• Birthdays off
• Two Mental Health “Me Days”
• Volunteering time to mentor with The Kids Network
• Personal development budget
• Team socials
• Working in a value-led organisation, where we share the impact we have on children every day

KEY RESPONSIBILITIES

COMMUNITY AND INDIVIDUAL GIVING FUNDRAISING

• Oversee onboarding and stewardship journeys for event fundraisers
• Recruit and support people fundraising in their community (schools, businesses, faith groups, etc)
• Maintain our Community Fundraising platforms and keep event listings up-to-date
• Maintain meticulous donation and supporter records on Salesforce and liaise with Finance team
• Oversee administration and stewardship for Friends of TKN supporters club, and developing offer for committed supporters

TRUST FUNDRAISING

• Collate information for, proofread and write lower level funding applications and reports
• Maintain supporter records on Salesforce (reporting schedules, receipting and recognition)
• Support team with researching and identifying Trust prospects

GENERAL

• Work closely with our Marketing Team to deliver consistent, persuasive fundraising messages in our social media posts and newsletters, as well as maintain up-to-date website content
• Maintain our Case For Support, ensuring it’s up-to-date and compelling to attract partners and donors
• Support general stewardship with supporters, funders and corporate partners

ABOUT YOU

We are looking for a motivated, personable, confident communicator who is passionate telling stories and keeping our supporters engaged to join our small but mighty team. To be successful, you will be organised, detail-focused, creative, and proactive.

PERSONAL SPECIFICATION

• Passionate about making society more just, protecting children’s futures, and the power of mentoring
• Exceptional written, verbal and presentation skills, able to tell a story and inspire supporters
• Excellent interpersonal skills, confident building relationships with different supporters
• Strong organisational skills, following processes and managing competing deadlines
• Excellent administration skills, able to keep meticulous records with an eye for detail
• Strong research skills
• A creative thinker who has ideas and is keen to share them
• Self-motivated, pro-active and confident finding solutions
• Excellent IT skills and proficient using email and Microsoft Office suite

DESIRABLE

• Experience of fundraising
• Experience using Salesforce CRM
• Experience working hybrid

To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network. Due to the size of the team, we are unfortunately unable to respond to every application.

SAFEGUARDING COMMITMENT

The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.

EQUITY COMMITMENT

The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we recognise that there is more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination. If this is the case we are both happy to discuss better ways to support your candidacy and make this application process as equitable as possible for you.

We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. Find out more about our commitment to anti-oppression on our website.

Individual Giving & Supporter Experience Officer
Salary: £28,500 - £31,000 per annum (depending on experience)
Contract: Permanent
Hours: Full-time, 37 hours per week (30 hours considered)
Location: Hatfield, Hertfordshire (Hybrid working: office-based every Tuesday and Wednesday, with home working on other days.)

Help young people build positive, independent futures
Herts Young Homeless is looking for an Individual Giving & Supporter Experience Officer to play a key role in growing supporter income and engagement.

This is an exciting opportunity to join a well-respected charity supporting vulnerable young people across Hertfordshire. You'll lead on individual giving activity, develop inspiring supporter communications and help build lasting relationships that generate vital income for services that prevent and relieve youth homelessness. The role has a fundraising target of £100,000 and will also support the development of new initiatives, including legacy giving.

Why join Herts Young Homeless?

You'll be joining a supportive fundraising team of eight within a friendly organisation of around 50 staff. This is a charity where people stay, develop and genuinely see the impact of their work. Staff regularly hear directly from the young people they support, helping bring fundraising to life and providing a real connection between your work and the difference it makes.

What you'll be doing

• Leading and growing the individual giving programme
• Delivering supporter acquisition, retention and stewardship activity
• Creating engaging fundraising campaigns and communications across digital and direct channels
• Managing supporter relationships and delivering excellent supporter care
• Using CRM data and insight to improve engagement and fundraising performance
• Developing supporter journeys that encourage long-term support
• Monitoring income and identifying opportunities for growth
• Supporting fundraising appeals, campaigns and wider team activity
• Ensuring communications are compliant, accurate and supporter focused

What we're looking for
We're open to candidates from fundraising, marketing, communications, customer engagement or similar backgrounds.

You'll bring:

• Excellent communication and relationship-building skills
• Strong attention to detail and organisational ability
• Experience using a CRM or database
• Confidence working with data and reporting information
• The ability to manage multiple priorities effectively
• A proactive, positive and collaborative approach

Previous charity experience is helpful but not essential. We're particularly interested in people with transferable skills and a genuine motivation to support a worthwhile cause.

What we offer

• 25 days annual leave plus bank holidays, rising with service
• Birthday leave
• Holiday purchase scheme
• Pension scheme
• Group Life Insurance
• BHSF Health Cash Plan
• Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay
• Ongoing training and development opportunities
• Long service awards and staff recognition schemes

If you're a strong communicator who enjoys engaging supporters, delivering campaigns and using your skills to make a meaningful difference, we'd love to hear from you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for a passionate and motivated Volunteer & Digital Services Coordinator to manage our volunteer programme and our Helpline & Digital Service.

In this role, you will recruit, train, supervise and support all volunteer roles (Helpline & Digital Service, art group and admin volunteers) and develop the volunteering provision at SARA, including organising SARA community events to engage volunteers. You will also have oversight of SARA’s Helpline & Digital Services (helpline, live chat and email service) for survivors of sexual violence. To do this, you will promote SARA’s digital services in Greater Manchester and beyond, develop the digital services procedures, line manage helpline sessional workers, ensure service user confidentiality, safeguard service users using the digital services, coordinate the on-call safeguarding rota for the digital services, identify service user themes, and collect and record all service area data.

Hours: 4 days per week (30 hours) between 9.00am and 5.00pm

Clolsing date:  Tuesday 30th June at 11pm

Interview date: Friday 10th July

Salary: £48,000 p/a pro rata 

Contract: 1 year fixed term (covering a maternity leave position)

The Southmead Project is an equal opportunities employer providing free specialist counselling and support for survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirm each person as an individual.

We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage a supported, well-rounded and enriched practice:

• Paid supervision for 1.5 hours per month, with an external supervisor of that person’s choice

• Line management for 1 hour per month

• Training budget of £500 per year to spend on relevant training of that person’s choice

• Employer pension contribution of 5%

• Generous annual leave allowance and paid sick leave

• Cycle to work scheme

• Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice

Therapeutic Management

• To manage and support a staff team, including the Head of Active Recovery, a Counselling Lead, Nexus Counselling Manager, a Family Support Group Facilitator, and administrators.

• To oversee all of the charity’s therapeutic services and ensure that efficient and high-quality services are delivered.

• To be the charity’s Designated Safeguarding Lead to respond effectively and efficiently to safeguarding concerns.

• To ensure staff are sufficiently trained in adult and child safeguarding and that training records are kept up-to-date.

• To oversee the charity’s pre-trial therapy processes and be a point of contact for the police.

• To develop and improve the charity’s therapeutic services, including any expansion of the services.

• To manage therapeutic recruitment, inductions and training.

• To hold monthly staff meetings and service team meetings when needed.

• To oversee the individual and group supervision arrangements and reporting for all staff. 

• To manage and have overall responsibility for the ongoing use of an online Case Management System, ensuring that data is inputted accurately for reporting purposes.

• To support the charity’s quality assurance and development of its services through monitoring  and responding to client feedback and outcomes data.

• To develop the charity’s survivor voice work and ensure that the charity’s services are informed by survivors and their lived experience. 

• To manage any complaints raised by clients. 

Leadership

• To work collaboratively as part of a Leadership Team to make decisions and resolve issues affecting the day-to-day running of the charity and management of its staff team.

• To strategically plan and develop the therapeutic services of the charity.

• To develop relationships with partner agencies and professionals to raise awareness of our therapeutic services and strengthen our work.

• To build and maintain a positive working relationship with the Board of Trustees.

• To attend and contribute to trustee meetings and trustee working group meetings, reporting on the therapeutic services and any clinical matters arising. 

• To assist in promoting the charity by attending all relevant meetings directly connected with your work.

• To undertake any other duties appropriate to the needs of the charity.

Client Work

• To provide one-to-one counselling for survivors of abuse of all genders, both online / by phone and face-to-face, with a caseload of approximately 4 clients. 

• To maintain confidential and accurate counselling notes of all sessions.

• To attend monthly one-to-one clinical supervision with a supervisor approved by the Southmead Project. (Supervision is a requirement of this charity as members of the British Association of Counselling and Psychotherapy).

• To attend monthly one-to-one line management meetings.

• To work to the British Association of Counselling and Psychotherapy ethical guidelines.

• To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

• All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.

Please see attached job description for full details.