Data and supporter services officer jobs

(Please note this role is primarily remote, however there is the option for hybrid working at our head office in Sheffield. Some travel may be required for this role)

We are looking for someone with the confidence to step into an established, successful system and keep our momentum going. You will be a brilliant relationship builder, an organised manager of data and pipelines, and an excellent communicator who can write compelling narratives. Above all, you will be someone who collaborates naturally across a small, passionate team to champion a healthy culture of impact storytelling and income generation.This is a 12-month maternity cover, 

You will have:

• A track record in Trust & Grant success: pulling together compelling data and case studies to write winning bids for large-scale grants.

• Exceptional written skills for drafting persuasive proposals and impact reports.

• A love of data to oversee our fundraising pipeline using our CRM (Beacon),  working with organised spreadsheets, and clear, achievable timelines.

• The ability to support others to succeed and feel confident managing a direct report or mentoring colleagues on how to spot fundraising opportunities.

• The ability to balance the day-to-day writing tasks with big-picture financial targets .

• The ability to balance competing priorities in a fast-paced, small charity environment.

• A willingness to travel nationally and work occasional evenings or weekends as required for key events and funder engagement (claimable as TOIL).

• A genuine commitment to climate action and democratic engagement with grassroots communities.

It would be great if you also have:

• Experience supporting corporate partnerships or earned/consultancy income streams.

• Familiarity with Monitoring, Evaluation, and Learning (MEL) frameworks.

• An understanding of UK climate policy, nature campaigning, or the UK political system.

Job Title: Fundraising Manager (Maternity Cover)

• Salary: £34,937.60 per annum (£27,950.08 pro-rata)

• Hours: Part-time (28 hours per week)

• Contract Type: 12-month fixed term (Maternity Cover)

• Location:  Remote anywhere in the UK (or Sheffield Head Office/Hybrid working)

• Benefits: 30 days annual leave (pro-rata) + bank holidays, pension, wellbeing support.

• Closing Date: 13 July 2026 | Interviews: w/c 20 July 2026

The Role

Your core focus will balance bid writing with strategy and comms management:

• Securing Income: Crafting and submitting high-quality, persuasive trust and grant applications (targeting five- and six-figure funding) and managing timely reports back to our current partners.

• Managing the Pipeline: Working closely with the CEO to track our fundraising goals, manage cash flow awareness, and keep our CRM system (Beacon) up to date.

• Supporting Earned Income: Helping to streamline the internal processes behind our paid consultancy and campaign training services, collaborating with our Policy & Engagement team to track leads.

• Leading People: Providing supportive, empowering line management to our part-time Digital Communications and Campaigns Coordinator.

• Looking Forward: As the contract nears its end, you will collaborate with the CEO to help us lay the groundwork for our next strategic fundraising cycle.

How to Apply

Please visit our website jobs page to submit your anonymised CV and cover letter.

Important Contract Notice: Please note that this is a temporary, fixed-term contract for 12 months to provide essential maternity cover. This is a non-permanent position.

Our Commitment to Inclusion

We warmly welcome applications from everyone and celebrate diversity across all backgrounds. If you don’t meet every single requirement listed below, please don't let that deter you, we would still love to hear from you.

Purpose of the job

UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning.

 As we enter an exciting new phase of our five-year strategic period, we are looking for a Policy and Public Affairs Officer to help us build on political momentum around young people and youth work to inspire lasting change.

 You will support the Head of Policy and Public Affairs, within the Impact department (covering research, evaluation, service design, policy and public affairs, and communications), working closely with colleagues across the organisation to build and develop UK Youth’s relationships with a broad range of external stakeholders, including: Westminster government (e.g. ministers, officials and special advisers), parliamentarians, the devolved administrations, NGOs and third-party organisations, while shaping and responding to a wide range of public policy issues.

 The role will require a strong understanding of complex policy issues and an interest in the political landscape and how it interacts with third sector organisations. You will have a can-do attitude, excellent written and oral communication skills, strong time management and organisational skills and an ability to develop positive relationships with colleagues internally and externally to support our goals.

Why work at UK Youth?

Every young person deserves a youth worker. UK Youth exists to make that a reality. Our vision is a society that backs every young person - through each spark, struggle and success.

 As the UK’s national infrastructure body for youth work, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.

 We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning. Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come.

Key responsibilities

Public Affairs support

• Produce briefings and speaking notes for UK Youth leadership and trustees relating to important policy issues and external events.

• Manage relationships with politicians, civil servants, and staff in local authorities and regulatory bodies to brief them on matters relating to UK Youth’s policy objectives.

• Identify opportunities for UK Youth to publicly intervene on key policy priorities – including responses to government consultations, speaking at events, meeting with key influencers, etc.

• Develop written content, including blogs, and support colleagues in our Communications team to respond to breaking news relating to UK Youth’s policy priorities.

• Work closely with the Communications team to support the development of influencing plans that promote our policy messages on public channels.

Political monitoring and policy development support

• Coordinate with monitoring services to ensure proactive monitoring of relevant announcements and developments in Parliament and the devolved nations that relate to youth work and young people.

• Work with colleagues across the Impact Function to understand trends and innovations in the youth and outdoor learning sectors that have implications for policy.

• Ensure that there is a clear record of UK Youth’s policy positions on key issues, along with rationale and suggested messaging.

• Contribute to external-facing policy reports and briefings on topics relating to UK Youth’s work.

Stakeholder engagement and event management

• Build strong working relationships with policy professionals across the youth sector and identify opportunities to work in partnership, where appropriate.

• Develop relationships with key external stakeholders including other policy and public affairs teams in the youth sector and civil servants.

• Work closely with young people and youth workers to help refine UK Youth’s policy positions and influencing plans.

• Lead on day-to-day management of UK Youth’s secretariat role for the Back Youth Alliance, with oversight and support from the Head of Policy and Public Affairs.

• Project manage UK Youth’s involvement in key influencing events, such as party conferences, with oversight and support from the Head of Policy and Public Affairs.

• Represent UK Youth at meetings and events – helping to disseminate insights from our work, tell the story of youth work’s impact to inspire lasting change.  

Experience we're after

• Experience working in the area of policy and public affairs or equivalent experience in other areas (such as through an apprenticeship, volunteering role, or university)

• Experience of project management

• Experience of understanding and communicating with different audiences

• Strong relational and stakeholder engagement skills

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 29th June 2026 at 23:59 (midnight)

Provisional Interview Dates: w/c 6th July 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

About the programme: ABC Parents Programme

The ABC Parents Programme empowers parents from the most deprived wards in Enfield and Haringey to increase their confidence and improve appropriate use of services across health and social care through child health workshops and networks of peer-to-peer support for parents.

The programme is delivered in community venues by a range of staff working in children’s community health services and Child Health Champions. They are supported by multi-agency practitioners from the hospital, primary care and voluntary sectors in Enfield and Haringey.

The programme is delivered in partnership with North Middlesex University Hospital NHS Trust (NMUH), The Bridge Renewal Trust, Every Parent and Child, Public Health Haringey, NCL CCG and other local multi-sector agencies.

About the role: Child Health Community Champions

The Child Health Champions Lead will recruit and provide ongoing support to a small team of Child Health Community Champions (CHCC). This will include:

· Supporting professional development through carrying out training needs assessments of the CHCCs and identifying appropriate training

· Alongside the Project Coordinator, planning workshops incorporating CHCCs strengths

· Holding regular meetings and quarterly Wellbeing sessions with CHCCs

· Being responsible for the recruitment and deployment of creche workers where required

About you:

You will be an enthusiastic, motivated and caring individual who understands community engagement and has experience of successfully managing a community project and providing group leadership.

The Child Health Champions Lead will be employed by Every Parent & Child and will work as a member of the ABC Parents Program Team based at NMUH.

Duties/Responsibilities

1. Engaging Community Champions

· Actively recruit new Child Health Community Champions (CHCC) and support their training.

· Working with the CHCC, identify professional training needs, develop ideas through to delivery.

· Arrange regular meetings with the CHCC to provide support and seek feedback to support monitoring and the impact of their intervention.

· Liaise with the Project Co-ordinator in planning sessions/workshops, working to the strengths of the CHCC. The Child Health Champions Lead will be parent-facing, on-site at community sessions when required.

· To organise quarterly Wellbeing sessions for CHCC.

· To liaise with CHCC to manage their attendance at workshops.

· Regularly provide performance feedback to CHCC, supporting their professional development and maintaining motivation.

2. Development and Delivery of Workshops

· Attend and support all Health and Wellbeing workshops for Community Champions.

· Where appropriate, attend and/or support the workshops run by Community Champions.

· Maintain active communication with Creche workers, professionally responding to queries, and actively engaging in finding solutions to challenges.

· Where appropriate, to support the Project Co-ordinator with setting up the training room and resources, always observing Health and Safety risk to self and others.

· To maintain an accurate record of incidents arising at the workshops and report to the CEO and the ABC Parents Project Co-ordinator.

3. Engaging with Creche Workers

· Identify and recruit Creche workers, maintaining an active bank of workers on account.

· Liaise with Creche workers to ensure their attendance at workshops.

· To receive and verify invoices from Creche workers.

· To provide feedback to the Creche worker, thus ensuring they can respond effectively to the needs of the service.

4. Other Duties

· Complete DBS checks for all CHCC and to maintain accurate records.

· To understand, promote and implement Every Parent & Child’s equality policy, recognising social and cultural diversity in the delivery of services, management of facilities, contract management and staff/volunteer recruitment and management.

· To escalate Child Protection/Safeguarding concerns to the CEO and maintain an accurate record of all escalated concerns.

· To comply with the statutory provisions of all Health and Safety, associated legislations and all Trust policies and procedures, including commitment to ethical and environmentally sustainable practices.

· To be able to work flexible hours to meet service needs, including working some evenings and weekends.

· To work flexibly to meet the demands of the service.

· To undertake training relevant to the post.

· Constructively provide feedback on issues/concerns to the Project Co-ordinator and the CEO of Every Parent & Child.

· Undertake administration duties commensurate with the post.

· Contribute data regarding Champions activities for the quarterly reports and evaluation.

· Liaise with the Project Co-ordinator and the CEO of Every Parent & Child to produce data/reports as required for reporting purposes.

· Attend staff and other project-related meetings as necessary. These may be held over video and/or face-to-face in Enfield or Haringey.

· Maintain an updated mailing list, including, but not limited to, the Child Health Community Champions.

· Consistently demonstrate integrity and professionalism in carrying out the duties and be an ambassador for the service.

About Depaul International

Our vision is of a society in which everyone has a place to call home and a stake in their community. We aim to end homelessness and change the lives of those affected by it. Depaul International, made up internationally of eight member organisations, exists because we believe everyone deserves the dignity and security of a place to call home. We are committed to ending homelessness and improving the lives of the people affected by it.

Depaul International’s current six-year strategy is focussed on four key areas:

• Service: Developing evidence-based solutions to develop services to prevent and end homelessness on a local, national and global scale
• Reach: Empowering member organisations to lead services in their own countries, establishing partnerships and cross-sector working globally to strengthen capacity and scale.
• Voice: Advocating for local, national, and global responses to end homelessness
• Values: Working to strengthen client involvement and enabling our clients to influence decision making to ensure our services are welcoming, accessible and just.

The incoming Director of Finance will play a key role in delivering this strategy, providing the financial leadership needed to support international growth, strengthen resilience, and ensure sustainable impact worldwide.

Key Responsibilities

• Lead financial management across Depaul Group, supporting National Members, this includes consolidated reporting, budgeting, cashflow and audits.
• Develop and implement financial strategy, controls, policies and best practice across the charity
• Act as principal financial adviser to the CEO, Executive Team, Board and Committees.
• Provide insightful financial reporting, forecasting and risk analysis to support decision-making.
• Oversee governance, compliance, company secretarial duties and data protection.
• Lead group-wide internal audit processes and financial due diligence activities.
• Support and strengthen finance capacity across international member organisations.
• Manage key external relationships including auditors, bankers, legal advisers, investment portfolio managers, insurers and regulators.
• Pivotal member of the Executive Team, which leads the development of organisational strategy, performance and culture.
• Lead and develop the finance function.

About You

• You will be a qualified accountant (CCAB qualified or equivalent),
• You will have experience in senior leadership roles (Head of Finance, Director of Finance or similar) within the charity or wider non-profit sector
• You will have the ability to balance strategic leadership with operational delivery in a small, collaborative organisation
• You will be pragmatic and collaborative, and passionate about social justice and the work Depaul International undertakes to end homelessness.

We welcome applications from ambitious senior finance leaders who are ready to take their first step into a Director of Finance position and can demonstrate the strategic capability, leadership skills and values alignment required for the role.

Further Information

• Hybrid working of 3 days per week of central London based office
• This role will require occasional international travel to member organisation countries
• Interviews will be held w/c 13th July and w/c 20th July for first and second stage interviews respectively
• Ivy Rock Partners is working exclusively with Depaul International for this appointment.

Depaul International is a faith-inspired charity rooted in St Vincent de Paul's tradition of dignity and compassion. We welcome people of all backgrounds, faiths, beliefs and non-beliefs, working together towards a shared goal of ending homelessness and creating positive social change.

If you are looking for an opportunity to use your financial leadership skills to drive meaningful social impact on a global scale, we would love to hear from you.

For a confidential discussion, please contact Holly Arrowsmith at Ivy Rock Partners.

ABOUT THE PASSAGE 

Our vision is of a society where homelessness no longer exists, and everyone has a place to call home.

The Passage is based in the heart of Westminster, providing practical support and a wide range of services to help transform the lives of people who are, or are at risk of, street homelessness.

We are guided by our Vincentian values and offer our clients resources and solutions to prevent or end their homelessness for good, including routes to employment, benefits, and stable accommodation. 

Our current 3-year strategy ‘The Art of The Possible’, outlines the innovative approach we will be taking over the next 3 years building on a foundation of collaboration and focusing on three goals: preventing, convening and sustaining.The Passage is in a secure and financially stable position and is viewed by central, regional and local government as a key strategic partner.

JOB PURPOSE  

As a member of the Senior Leadership Team, and reporting directly to the CEO, this role is of critical importance in supporting The Passage to achieve its vision and mission.

The Executive Assistant provides dedicated support to the Chief Executive and Senior Leadership Team, with key tasks including action tracking, minute taking, developing resources and materials for events, diary management and regularly being the first point of contact for individuals and organisations seeking to liaise with the CEO/Senior Leadership Team. We expect the post holder will have excellent relationship management skills, sound experience of using Office 365 products, strong organisational skills and the ability to support the smooth running of the Executive Team and governance functions.

The post holder will facilitate effective governance support systems, including organising meetings and supporting Trustees and Committee members to fulfil their roles where needed. They will also have excellent professional standards of confidentiality and discretion in all areas of work, including assisting and supporting high profile events at The Passage. 

MAIN DUTIES 

• Support the effective governance systems of The Passage Group (P2000, Passage Housing Services and Passage Trading Services) by ensuring effective Trustee and Committee member recruitment, induction and continued professional development.

• Support each Chair of Board with the implementation and ongoing review of a skills matrix system. 

• Act as the first point of contact for external bodies and individuals who wish to communicate with the Chief Executive, ensuring that the organisation is professionally represented and seen as accessible and responsive. 

• Liaise with Board members, teams and external organisations as necessary to facilitate the work of the Senior Leadership Team. 

• Assist the Chief Executive and Senior Leadership Team to project manage specific pieces of work and assist with the relationship management of key stakeholders. 

• Maintain professional standards of confidentiality and discretion in all areas of work. 

• Develop and manage systems that provide effective support for the Chief Executive and Senior Leadership Team, including diary management, scheduling and servicing meetings, project planning and monitoring communications.

• Assist in producing resources and other materials for the Senior Leadership Team as required. 

• Assist and support the CEO and Senior Leadership Team with the management and running of high-profile events as required. 

• Provide administrative support to Senior Leadership Team, Board and all Governance Committees including the production of annual governance meeting schedules, correspondence and minutes, and compiling and circulating papers.

• Maintain an up to date and accessible filing system for the Chief Executive and ensure that all information is stored in an accessible manner on SharePoint, adhering to data protection requirements. 

• Arrange meetings for the Chief Executive providing links with those involved and preparing hospitality, papers, and all practical arrangements. 

GENERAL RESPONSIBILITIES 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision, annual appraisal and identifying individual professional and personal development and training needs. 

• Ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality. 

• Contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• Undertake your role in a professional manner at all times to maintain a high-quality standard of work in accordance with the aims, values and ethos of The Passage. 

• Undertake any other duties that may be required which are commensurate with the role. 

Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently The Passage will review and revise this Job Description as required in consultation with post holders. 

Person Specification: Executive Assistant  

The person speification sets out the essential abilities and qualities that will be used in the selection criteria for this post.When completing your application form, please address criteria E1 to E6 and K1 to K4 demonstrating your experience and knowledge, giving evidence of your experience and abilities. 

EXPERIENCE 

E1 Experience of working as an Executive Assistant or equivalent senior support in a similar context. 

E2 Experience of devising and maintaining governance support systems (recruitment, induction, training and development and skills audit support).

E3 Experience of administering effective governance cycles; including minutes, action tracking and preparation of papers. 

E4 Experience of diary management, inbox management and stakeholder coordination. 

E5 Experience supporting strategic projects, programmes, or organisational planning. 

E6 Excellent communication skills, with ability to build and maintain effective relationships with a range of diverse stakeholders, both internal and external.

KNOWLEDGE  

K1 Knowledge of Office 365 products and project tracking tools. 

K2Enhanced knowledge of governance and committee structures within a charitable organisation.

K3Knowledge of GDPR and Charity Commission guidelines for good governance. 

K4Knowledge and experience of working as part of a senior leadership team or similar. 

This is an opportunity to play a leading role in shaping the future of Resources for Autism.

Since 1997, we have supported autistic people and their families through services that are safe, empowering and neuro-affirming. As demand for our work continues to grow, we are looking for an ambitious and strategic Head of Income Generation & Business Development to help us build a stronger, more diverse and sustainable future.

Reporting to the CEO and joining our Senior Leadership Team, you will lead the development of a progressive income generation strategy that expands new partnerships, income streams and opportunities for growth — ensuring we can continue delivering life-changing support to autistic people across London and the West Midlands. 

We are looking for someone who combines commercial awareness with creativity, relationship-building and a genuine commitment to social impact.

LOCATION: London (or Birmingham with regular travel to London)

SALARY: £50,000 - £56,000 depending on experience

HOURS: Full time

The Role

You will design and deliver a new income generation strategy that unlocks growth across:

· Corporate partnerships

· Major donors and philanthropy

· Community, individual and digital giving

· Earned and paid‑for services

· Grants, trusts and public sector funding (as part of a balanced mix)

· Recurring /regular donations from committed individuals

You will take an “intrapreneurial” approach — spotting opportunity, building new propositions, testing ideas and learning quickly — while embedding a culture where income generation is seen as a shared organisational priority, not the responsibility of one team.

Essential Experience & Track Record

• A demonstrable track record of generating income and/or building sustainable revenue streams, across more than one income source.
• Evidence of developing and delivering an income or growth strategy, particularly in contexts requiring diversification or change.
• Experience of driving new opportunities — such as partnerships, products, services or supporter propositions — rather than only maintaining existing income.
• Proven success in building and stewarding senior relationships, including corporates, funders, donors, commissioners or strategic partners.
• Experience working at a senior level within an organisation, with exposure to executive decision‑making and governance (e.g. Board or Trustee engagement).

Essential Skills

· Demonstrable evidence of success and business growth

· Experience and success in one or more of the following:

• Corporate partnerships or sponsorship

• Major donor / philanthropy programmes

• Earned or paid for services/ sales

• Community or digital fundraising

· Experience developing and delivering successful strategies.

· Evidence of successful relationship-building skills with funders, donors, corporate partners or others.

· Experience managing or mentoring staff or volunteers.

· Strategic thinker with the ability to work collaboratively across teams and with senior stakeholders.

· Good market research and data analysis skills that have influenced decisions

· Experience contributing to or leading at organisational growth.

· Highly organised, with the ability to manage multiple priorities and deadlines.

· Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors

Desirable Skills

· Understanding of and commitment to adhering to fundraising policies, ethical standards, and relevant regulatory frameworks (e.g. Fundraising Regulator Code of Practice, GDPR).

· Experience in minor/major donor fundraising and/or corporate partnerships.

· Familiarity with the autism or disability sector.

Staff Benefits 

90% of our staff say that Resources for Autism is “a great place to work”. 

Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include: 

· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday 

· access to ongoing training and progress in the areas that interest you 

· access to our wellbeing initiatives and an Employee Assistance Programme 

Application Process

Read more about us and the role on our website

To apply, you will need to complete our application form in full, including your full employment and education history. Any gaps in employment should be clearly explained within your application.

Please note that CVs may be included as supporting documents but will not be accepted in place of a completed application form.

As part of your application, we ask that you provide a personal statement outlining how your experience, skills and approach meet the requirements of the role and person specification.

Additional Information

· This position is home-based but with extensive travel within the region and can involve travel across England and Wales.

· A full driving license and access to a car is essential for the role.

· The role requires time flexibility including evening and occasional weekend work.

· DBS checks and references will be obtained.

The Role

This is a key role in acting as a delivery partner on our projects, working on streams of community support across the London and Home Counties (including Thames Valley area), and within the staff team. 

Responsibilities

• Projects and Workstreams: Overseeing and ensuring outstanding delivery on multiple community projects through NFF Flood Support and Flood Action Group process. Support and manage data collection that meets the aims of each project.
• Community Engagement: Engage and empower flooded and at-risk communities, supporting and representing them and pushing for the best outcomes.  Being ambitious on their behalf and advocating for change.
• Business Engagement: Proactive engagement with businesses to support flood risk reduction to affected communities.
• Report Writing: Ensure reports are on time and are to depth and quality required.
• Staff Training: Support staff and training manager to ensure comprehensive and appropriate training takes place to ensure continuous professional development. 
• Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
• Stakeholder Relationships: Manage and develop key stakeholder relationships, ensuring strong partnerships and leading on communications.
• Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities. Contribute to and attend policy, political and strategic meetings.  Support fundraising activities through providing data and information. 
• Income: Identify future income opportunities, sharing information and building relationships for new projects or new income streams with Senior Management Team. 
• Support Management Team proactive role to support to deliver NFF objectives.

Day-to-Day Activities

· You will manage and support Flood Engagement Officers to deliver their projects and work streams and managing development pathways for team members.

• Liaise and develop relationships with stakeholders to ensure smooth operational and community engagement activities.
• Support Management Team to build income streams and develop new activity. Working to develop, support and deliver NFF strategy
• Providing information and case studies for communications and advocacy work

· You will be acting as the main contact for projects and agreed activities.

Work Experience

 · Recent experience undertaking a similar role

· Working knowledge of relevant regulations, legislation and current practice

· Proven experience working to deadlines and prioritising workloads

· Comprehensive experience of managing projects with strong project management skills

· Proven experience analysing and diagnosing problems and implementing effective solutions

· Evidence of achievement in directly managing staff

Skills Required

 · Excellent communication skills including clear written and spoken English

· Comprehensive experience of managing multiple work streams with strong organisational skills

· Excellent negotiation and presentation skills

· Ability to stay calm and constructive in challenging situations

· Excellent interpersonal listening, empathy and networking skills

· Intermediate Microsoft Suite (Word, Excel, PowerPoint) or similar

· Email and internet communications and experience using MS Teams

How This Role Contributes to Our Strategy

• Community Support: Empowering and supporting communities.
• Partnerships: Developing strong relationships with partner organisations.
• Income Generation: Supporting income streams via projects and opportunities.
• Collaboration: Fostering a collaborative approach within the organisation.

About us

The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding.  Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first.  We act as an honest, trustworthy and independent broker on behalf of flooded people. 

We work across four key areas:

• Providing information via our helpline and website
• Recovery Services in flooded areas
• Flood Action Groups
• Policy and Advocacy

With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.

Closing Date – 21st June 2026 Midnight

We especially welcome applications from people with flood sector experience, or who are flooded people themselves.

People & Governance Coordinator

The People & Governance Coordinator is a varied and rewarding role at the heart of The Pankhurst Trust (incorporating Manchester Women's Aid), offering the opportunity to develop a career in HR while supporting people, culture and governance across the organisation.

About Us

The Pankhurst Trust (Incorporating Manchester Women's Aid) is a Manchester-based charity supporting women, children and communities affected by domestic abuse.

Our mission is to help people live lives free from abuse through services that support safety, recovery, independence and empowerment. Based at the Pankhurst Centre, the birthplace of the suffragette movement, we are proud to continue a legacy of women's activism, equality and social change.

About the Role

As part of our Central Services team, you'll help create a positive employee experience across the organisation. From recruitment and onboarding to learning, wellbeing and employee relations, you'll support the people practices that enable our staff and volunteers to deliver life-changing services.

You'll also play an important role in supporting the governance of the charity, acting as a key point of contact for Trustees and Board sub-committees and helping to ensure effective decision-making and accountability.

This is an excellent opportunity for someone looking to build a long-term career in HR, People Management or Organisational Development. You'll gain experience across the full employee lifecycle, contribute to strategic projects and develop an understanding of charity governance within a supportive and values-led organisation.

As part of the role, you'll be supported to complete a Level 5 People Professional Apprenticeship, leading to a recognised CIPD qualification.

What You'll Be Doing

• Coordinating recruitment, onboarding and employee lifecycle processes

• Supporting managers and colleagues with day-to-day people queries

• Maintaining accurate, confidential and audit-ready records

• Reviewing and improving HR and people processes

• Producing reports and insights from people data

• Coordinating Board and sub-committee meetings, papers, minutes and action logs

• Supporting governance processes and Trustee administration

• Working with colleagues across Volunteering, Training and Central Services on organisational projects

• Supervising and supporting Business Support Officers

• Contributing to a positive, inclusive and values-led culture

About You

You'll enjoy supporting others, building strong relationships and helping things run smoothly behind the scenes. You'll be organised, proactive and comfortable balancing competing priorities while handling sensitive information with professionalism and discretion.

You'll be motivated by the opportunity to contribute to a feminist, trauma-informed organisation and will have:

• A strong interest in HR, Governance, Organisational Development or People Management

• Experience providing administrative support in a professional environment

• Excellent organisational and prioritisation skills

• The ability to build strong, trusting relationships with a variety of stakeholders

• Confidence coordinating projects and supporting colleagues

• A proactive approach to problem solving and process improvement

• The ability to analyse information and present meaningful insights

• Good IT skills, including Microsoft Office applications

• High levels of accuracy, attention to detail and confidentiality

Previous HR administration experience would be beneficial but is not essential. We welcome candidates who can demonstrate transferable skills, a commitment to learning and a passion for supporting people and organisational success.

Key Dates

Closing Date: 29 June 2026, 5pm
Interviews: Week commencing 6 July 2026 (Central Manchester)

About the Investment team

The Investment team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact. 

The Investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles. 

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.   

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in school engagement, school attainment and employment sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors between them. Investment Directors line manage Investment Managers (currently 7). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest. 

The Investment team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team. 

About this role

We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities portfolio partners we serve, the team itself and the whole of Impetus.   

We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow. 

We believe the strength of our approach resides in three things: 

​

• ​Building deep, trust-based, sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty.
• ​Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact.
• ​Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.

Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers, while the growth and impact performance of our partners are testament to charities’ commitment to disadvantaged young people and the influence we have on their development. 

Charities and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development. 

As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous funding from State Street Foundation. 

If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us. 

I look forward to hearing from you. 

Sebastien Ergas 
Portfolio Director 

​Key responsibilities
Finding high potential charities and non-profit partners for our portfolio 

• Identifying potential charitable organisations for investment.
• Leading and delivering in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential.
• Modelling from first contact of origination, our approach to engaged and trust-based investment management support.
• Developing and presenting high quality investment propositions to our Investment Committee.

Managing partnerships with portfolio partners​

• ​Managing relationships with partner Chairs and CEOs. 
• Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase. 
• Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee.
• Escalating key risks on performance, leadership and safeguarding.   
• Conducting annual partnership reviews with Sector Leads and partner CEOs.
• Working with Impetus finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.  

Supporting portfolio partners  ​

• ​Providing high quality advisory support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to: 

• clarify theory of change
• ​define long term ambition
• ​develop growth strategy 
• ​achieve a step change in the delivery and performance management of outcomes 
• ​strengthen leadership (individual and collective) and governance capabilities
• ​develop path to scale
• ​build financial resilience

• ​Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression.
• Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work.
• Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale.
• Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.

Support to Impetus

• Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature.
• Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery, providing evidence based recommendations to senior colleagues
• Contributing to internal priorities and working groups, bringing expertise and insight from portfolio work (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion).
• Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events.
• Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums.
• Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events. 
• Line-manage and support one or more Investment Managers, setting clear objectives and providing coaching, feedback and development opportunities to enable them to deliver high quality work and achieve their individual, project and team goals
• Embedding inclusive and equitable practices in portfolio work, ensuring diverse perspectives are considered and barriers to participation are identified and addressed

​Person specification

Essential​

• A commitment to Impetus’ mission. 
• ​Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner. 
• ​A talent for strategic thinking around complex issues. 
• ​Strong financial acumen and analytical skills. 
• Understanding of impact measurement and evaluation fundamentals. 
• ​Resilience, tenacity and initiative. 
• ​Ability to adapt personal style to different leadership contexts, working inclusively and effectively with diverse leaders and organisations.
• ​Growth mind-set to seek out and act on feedback and a commitment to continuous learning and development. 
• ​Proven ability to work independently, and to exercise good judgment. 
• ​Strong planning and time management skills. 
• ​Experience contributing expertise to team or organisational priorities, including sharing learning and supporting others’ development. 
• ​Interest in partnering closely with charities that are doing what it takes to get better. 
• ​A commitment to equity, diversity and inclusion.

Desirable​

• Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
• ​Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work. 
• ​Knowledge and expertise in UK education or youth employability sectors. 
• ​Board experience in private, public or third sector. 
• ​Understanding of or experience with commissioning impact evaluations. 

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.

​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.​

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.​

How to apply

Please click on the "Apply for this job" button at the top of the page. ​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is 2026, Sunday 21st June 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on w/c 29th June 2026.​

2nd Interviews will take place on w/c 6th July 2026.​

You will also be required to provide proof of your eligibility to work in the UK.​

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.

Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.

This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.

Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.

Responsibilities

Strategic Leadership:

• Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses.
• Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams.

Process Mapping & Optimisation:

• Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate.
• Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows.

AI & Responsible Innovation:

• Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery.
• Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits.

Stakeholder Management & Engagement:

• Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers.
• Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner.

Project & Change Management:

• Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover.
• Employ robust project management methodologies to ensure projects are delivered on time and within budget.

Qualifications, Training & Experience:

• Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact.
• Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body.
• Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains.
• Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools.
• Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context.
• Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes.

Competencies & Behavioural requirements:

• Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence.
• Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions.
• Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity.
• Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes.
• Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England’s context, governance and ethos, navigating the environment with diplomacy and good judgement.

Our benefits include:

• Generous company pension
• A comprehensive health & wellbeing programme, inlcuding an Employee Assistance Programme 
• Paid volunteering & study leave allowace
• Company events
• Home working

Member Relationship Manager

Location: Home or hybrid option

Hours: 4 or 5 days a week

Salary: £36,791 (full time equivalent)

Accountable to: Head of Strategic Communications

Responsible for: Membership Officer X1

DBS Eligibility: Basic DBS check

Closing Date: 28th June 2026

Interview Date: 7th July

About the role

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:

• Grow and develop membership by identifying, engaging and converting new member organisations, building a strong pipeline of opportunities and increasing membership income.
• Manage and strengthen member relationships to maximise engagement, retention and progression across Thirtyone:eight's tiered membership offering.
• Lead membership operations and performance through effective use of CRM data, reporting, budgeting, process improvement and line management of the Membership Officer.
• Champion the membership proposition by collaborating with internal teams, developing strategic partnerships and representing Thirtyone:eight at events, conferences and networking opportunities.

This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.

Main Responsibilities

1.    Lead the active recruitment of new members with a particular focus on decision-makers and leaders.

2.    Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.

3.    Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.

4.    Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.

5.    Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.

6.    Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.

7.    Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.

8.    Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.

9.    Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement. 

10.    Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.

11.    Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences. 

Specific Responsibilities

1. Line manage the Membership Officer, providing supervision, support and clear objectives aligned to recruitment and relationship management priorities.
2. Work with the Membership Officer to embed an effective membership account management structure that develops member relationships at the appropriate level with key clients.
3. Work closely with the Communications Manager to shape and deliver member communications that support recruitment, retention and progression across membership tiers.
4. Produce regular, insightful reporting on member recruitment,retention and churn, pipeline health and activity, and performance against agreed targets.
5. Ensure staff and volunteers across the organisation are properly equipped to promote the benefits of membership.
6. Work collaboratively as part of Thirtyone:eight’s management team to support the delivery of the organisation’s strategic objectives.
7. Identify and develop opportunities to work with partners and networks that can support membership growth and visibility.
8. With the head of department and finance team to set the annual membership budget and ensure all spend is within budget, appropriately accounted for, and that maximum return on investment is achieved. 

Person Specification

A) Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas. 
• Collaborative - Involving two or more parties working together. 
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination. 
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs. 

B) Essential Experience:

• Sales and marketing experience with good relationship/account management experience.

• Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).

• Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement. 

• Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.

• Experience of line managing a team of staff and volunteers as well as working with external agencies.

• Comfortable working to targets and being accountable for outcomes.

C) Essential Abilities, Knowledge & Motivation:

These are the skills we regard as essential for the role:

• A strong working knowledge of churches, Christian faith organisations and charities.

• Ability to communicate professionally and effectively at all levels of an organisation.

• Motivated to continually improve on past success and to challenge the status quo.

• Excellent interpersonal skills, including the ability to engage an audience.

• Self-motivated, resilient and outward-looking

• Ability to build strong, professional relationships with contacts of the charity. 

• Ability to work as a team member with colleagues and across departments.

• Good IT skills (MS Office applications as a minimum) with analytical capability.

• An ability to travel independently; both regionally and nationally as required.

• Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice. 

• Willingness to promote and participate in relevant training and CPD. 
• Ability to identify with and accept the aims and objectives of the charity and statutory and other professional guidance as appropriate.

Product Lead – HOSTHub  

(Operational Product Delivery) 

Reports to: Operations Director (Head of Delivery) 
Contract: 1.0 FTE (Temp to Perm) 
Location: Remote (UK or International) 

Role Purpose 

The Product Lead – HOSTHub is responsible for identifying, prioritising, and resolving day-to-day product challenges across HOST’s digital platform. 

HOSTHub serves as the operational backbone of the organisation, enabling delivery across finance, legal, partnerships, and hosted partner services. In this role, the Product Lead ensures the platform functions effectively in practice—by understanding user needs, surfacing issues early, and driving the design, prioritisation, and rapid delivery of solutions. 

While contributing to the longer-term product vision in collaboration with the leadership team and development partners, the primary focus remains on operational product delivery. This includes managing fortnightly sprint cycles, maintaining a dynamic and prioritised backlog, and ensuring continuous alignment between user requirements, internal processes, and platform capabilities. 

The role requires a highly hands-on individual who thrives at the intersection of users, internal teams, and developers, with the ability to translate real-world challenges into clear, actionable product decisions. 

Core Responsibilities 

1. Product Problem Identification and Prioritisation 

Lead the ongoing identification of friction points, inefficiencies, and system gaps across HOSTHub use cases, including those impacting hosted partners, funders, and internal staff workflows. 

Maintain a dynamic, prioritised backlog of product issues and enhancements, informed by user insight and operational impact. 

Work closely with delivery teams across finance, legal, partnerships, and community support to understand how the platform performs in practice and where it falls short of user needs. 

Translate operational challenges into clear, well-defined product requirements that are actionable for development teams. 

Ensure prioritisation is driven by delivery urgency, risk exposure, and opportunities for efficiency, rather than abstract feature development. 

2. Sprint Management and Delivery Execution 

Own the end-to-end delivery of the product, managing fortnightly sprint cycles. 

Set sprint priorities, create and refine tickets, and ensure all development work is well-scoped, logically sequenced, and ready for delivery. 

Collaborate directly with development contractors to run sprint planning, stand-ups (where applicable), and sprint reviews. 

Validate completed work against real user workflows before release to ensure quality and usability. 

Maintain clear visibility of progress, risks, and dependencies, escalating blockers and trade-offs to the Operations Director as needed. 

Provide bi-weekly sprint reports outlining delivered outcomes, outstanding issues, and upcoming priorities. 

3. User Engagement and Feedback Loops 

Establish continuous feedback loops with both internal users (staff teams) and external stakeholders (hosted partners and funders). 

Conduct structured user conversations to understand how systems are used in practice, not just how they were designed to be used. 

Validate proposed solutions with users prior to development where appropriate, ensuring alignment with real needs. 

Ensure user insights consistently inform backlog prioritisation and shape sprint scope. 

Maintain a clear view of user satisfaction grounded in qualitative feedback, not just survey-based metrics. 

4. Cross-Team Operational Alignment 

Act as the central point of coordination across product, delivery teams, and external developers. 

Ensure HOSTHub effectively supports real operational workflows across key service areas, including Project Hosting, Hosted Grantmaking, and Capacity Building. 

Partner closely with Finance, Legal, and Partnerships teams to align system functionality with compliance, contractual, and reporting requirements. 

Identify and resolve misalignments between team processes and platform functionality, either by adapting the system or clarifying and standardising ways of working. 

5. Development Oversight  

Manage the day-to-day relationship with the development team, ensuring requirements are clear and issues are addressed promptly. 

Ensure all development outputs are practical, functional, and aligned with real operational needs. 

Avoid over-specification and unnecessary complexity, prioritising simple, implementable solutions. 

Track defects, rework, and technical debt, incorporating them into sprint priorities where they have a meaningful operational impact. 

6. Data, Workflow, and System Effectiveness 

Ensure HOSTHub captures and delivers data that is accurate, actionable, and aligned with reporting requirements. 

Identify and implement opportunities to automate key workflows, reducing manual effort across teams. 

Partner with internal stakeholders to ensure system logic supports compliance and audit requirements in day-to-day operations. 

Maintain clear, practical documentation of key workflows and system behaviours to support effective operational use. 

7. Risk, Compliance, and System Integrity 

Work closely with the Legal Lead and Operations Director to ensure product decisions do not introduce unmanaged risk. 

Prioritise data protection, security, and system reliability as core product considerations. 

Ensure compliance requirements, including data protection and financial controls, are embedded in how the platform operates in practice. 

Take clear ownership of system incidents or failures, coordinating response and ensuring timely resolution and follow-through. 

8. Contribution to Product Direction 

Contribute to longer-term product thinking, including roadmap development and the ongoing evolution of the system. 

Provide grounded input to strategy based on observed user behaviour, operational constraints, and delivery realities. 

Ensure product direction remains focused on solutions that are practical, scalable, and genuinely valuable to users. 

Key Relationships 

Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, Training Lead. 

External: Developers, technical providers, hosted partners, funders. 

Performance Indicators 

Reliable delivery against sprint commitments, with a clear connection to resolved operational issues. 

Reduction in recurring user-reported problems across key workflows. 

Demonstrable improvements in system usability and efficiency for internal teams and hosted partners. 

A well-maintained backlog with clear, transparent prioritisation rationale. 

Strong alignment between platform functionality and operational delivery needs. 

Timely identification and effective resolution of system risks and critical defects. 

Required Experience 

5–8 years’ experience in hands-on product management or product delivery roles, with clear ownership of day-to-day execution. 

Proven experience managing sprint cycles and working directly with developers to deliver iterative improvements. 

Strong track record of identifying user needs and translating them into effective product solutions. 

Experience working with complex operational systems involving multiple user groups and workflows. 

Ability to operate effectively in environments with evolving and loosely defined requirements. 

Comfortable working across technical and non-technical teams, acting as a practical bridge between them. 

Familiarity with system integrations, workflow tools, and data-driven platforms (e.g. CRM systems, finance platforms automation tools) 

Strong prioritisation skills, with the ability to balance urgency, impact, and feasibility. 

Clear, structured communication style, enabling effective coordination and delivery clarity across teams. 

Fundraising Manager

Organisation: The Outrunners Charity

Job Description

• Job title: Fundraising Manager

• Location: Hackney Bridge, Queen Elizabeth Olympic Park, London (a canalside public destination less than five minutes from Hackney Wick station) 

• Salary: £36,700-£40,000 FTE depending on experience, pro rata to £22,000-£24,000 

• Hours: 0.6 FTE (3 days/21 hours per week). Office hours are 10am - 6pm with occasional evenings and weekends. Flexible working opportunities are available. 

Who are The Outrunners?

The Outrunners are a running and movement charity based in Hackney, on a mission to empower young people through movement. Backed by an incredible crew of volunteers and partner brands like Nike and Moju, we help young people in East London to build confidence, wellbeing, health and leadership skills.

We deliver free, fun, sociable, youth‑led running and movement sessions for 8–18 year olds every week - during term time and holidays. But we’re about more than just running. We create space for young people to explore creativity and culture, go on exciting trips, access wraparound wellbeing support, and develop the skills and opportunities they need to shape the futures they want.

Over the past five years, we’ve supported thousands of young people and helped push greater diversity within the running world.

We like to do things differently - taking young people out of their everyday environments and into exciting new spaces, opening doors to opportunities they might not otherwise have access to. If that sounds like something you want to be part of… read on.

Our achievements

We’re a small charity but we pack a mighty punch. Our income has grown year-on-year since we became a charity 6 years ago -  allowing us to expand our core team and move into office premises large enough to incorporate a Youth Hub. Last year we worked with over 1,150 young people through our school and communities programs, and this year we’re looking to expand our work even further!

To give you a sense of the kinds of work that we do, over the last year we have:

• Hosted a free Girls’ Festival for 100+ ethnically diverse young girls, allowing them to try running sessions, creative classes and yoga experiences in a safe and empowering environment.

• Hosted free training academies for ethnically diverse women and young people aged 16-21 to train for their very first half or full marathons! We offered physical, emotional and logistical support throughout their training journey and cheered on every single one of them as they ran either the Hackney Half or the London Marathon under the Outrunners name. Since programme launch, we have worked with over 250 people in our Academies.

• Took diverse groups of young people to races and events, such as Hackney School run and Black to the Trails. 

• Offered personalised mentoring to several of our young people who were struggling with school or life.

• Expanded the career horizons of young people by offering them a free work experience opportunity with our partner brands.

What do we want?

We are seeking an experienced fundraiser for a strategic and hands-on role who loves working in a small, ambitious charity and wants to help shape the next stage of growth at The Outrunners (current annual income circa £350k).

Reporting to the CEO, you will lead on income generation, with a primary focus on trusts and foundations, while growing a more diverse and sustainable income mix through corporate partnerships, community fundraising and individual giving.

You will translate the lived experiences, energy and impact of our young people and programmes into compelling funding propositions. You’ll support the CEO to build genuine, long‑term relationships with funders and partners who believe in movement, equity and opportunity for young people - and who want to be part of something fresh, joyful and youth‑led.

Does this sound like you?

• A driven, experienced fundraiser who enjoys leading income growth in a small, ambitious charity and taking real ownership of results.

• A strategic thinker who is also hands‑on – happy managing pipelines, writing bids and following up relationships day‑to‑day.

• Someone who can translate impact, lived experience and data into clear, compelling cases for support.

• A confident relationship‑builder who can engage, influence and inspire funders, partners and supporters.

• Resilient and adaptable, comfortable balancing multiple income streams, deadlines and priorities.

• Values‑led and trustworthy, with a strong sense of integrity, accountability and ethical fundraising practice.

• Motivated by social impact and excited to fundraise for a youth‑led organisation rooted in movement, equity and opportunity.

• Happy to occasionally work evenings or weekends for events, funder cultivation or partner activity.

Experience and skills we’re looking for

• 5+ years’ experience in fundraising, ideally within a small or growing charity.

• Proven success securing income from trusts and foundations, including prospect research, high‑quality bid writing and effective funder stewardship.

• Strong understanding of what drives successful grant applications, from alignment and evidence to storytelling and relationships.

• Experience developing or contributing to diversified income streams, such as corporate partnerships, community fundraising or individual giving.

• Ability to manage income pipelines and use systems/CRMs to track fundraising activity and performance.

• Sound understanding of fundraising regulation and best practice.

• Confident relationship‑builder with experience engaging funders, partners or senior stakeholders.

• Strong storytelling and written communication skills, with the ability to combine impact data, lived experience and insight into compelling cases for support.

• Excellent organisation and time‑management skills, with the ability to juggle multiple deadlines and priorities.

• Collaborative and positive team player, comfortable working in a small, fast‑moving organisation.

• Strong commitment to equality, diversity and inclusion, with confidence working across diverse communities.

• Desirable:

  • Experience fundraising for youth, wellbeing, sport or community‑based organisations.

  • Experience working with or supporting programmes for girls and young women.

Key Responsibilities:

1. Fundraising Strategy & Income Growth (with Chief Executive)

• Develop and deliver a fundraising strategy aligned with The Outrunners’ strategic goals and values.

• Grow and diversify income streams, with a focus on increasing unrestricted and sustainable income.

• Create and manage an annual fundraising workplan to deliver agreed income targets.

• Work closely with the Chief Executive on pipeline management, forecasting and income planning.

• Regularly review progress, learn from outcomes and adapt approaches as needed.

2. Trusts & Foundations (Primary Income Lead)

• Lead and manage a pipeline of trust and foundation applications, from prospect research to reporting.

• Research, cultivate and secure grants aligned to The Outrunners’ youth‑led movement work.

• Write high‑quality, compelling funding applications and reports.

• Work closely with youth programme staff to gather outcomes, case studies and impact data.

• Build strong, professional relationships with funders through excellent stewardship.

• Develop approaches that encourage funder renewal, uplift and long‑term support.

3. Corporate Partnerships (Growth area)

• Support the development of relationships with values‑aligned corporate partners and brands.

• Identify opportunities for corporate grants, sponsorship, employee fundraising, volunteering and matched funding.

• Shape clear and inspiring partnership pitches with cases for support that connect partner goals with youth wellbeing, movement and equity.

• Work with colleagues to ensure corporate partnerships are meaningful, well‑supported and mutually beneficial.

4. Community & Individual Giving (Growth area)

• Support the growth of The Outrunners’ individual giving base, including regular and mid‑level donors, working with CEO and Admin Lead.

• Develop donor stewardship approaches that support repeat and long‑term giving.

• Explore opportunities with local communities, supporter networks and high‑net‑worth individuals.

5. Impact, Systems & Compliance

• Work with our Admin Lead to maintain accurate records across fundraising and income tracking systems (CRM).

• Contribute fundraising content across our website, donor platforms and communications channels, working closely with Marketing & Comms.

• Support the creation of impact reports and case studies that reflect young people’s lived experience ethically and sensitively.

• Ensure compliance with fundraising regulation and best practice.

• Stay informed about sector trends and test new tools or approaches appropriate for a small charity.

What’s in it for you?

• Opportunity to make a meaningful difference in the lives of young people.

• Supportive and inclusive working environment.

• Professional development and training opportunities.

• 30 holiday days + all bank holidays (pro-rata)

• Self-development days 

• Work-related travel reimbursement 

• Learning and development opportunities to fit your aspirations, including with some of our partner businesses

• Working alongside aspirational brands 

We strongly encourage people from underrepresented groups to apply for this role. The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.

If you would like to apply for this role please share a copy of your CV and a covering letter explaining why you would like the role and how you meet the requirements listed in the job description. The covering letter should be no longer than two A4 pages.

If we feel you meet our requirements, we will contact you for an interview. Due to the high volume of applications, if you are not contacted within 14 days of submitting your application, on this occasion you have been unsuccessful. We will keep your details on file for any other suitable vacancies.

Please submit your CV and covering letter by Sunday 28th June 11.59pm.

Main Purpose of Role:

· Devise and implement a mixed programme of community fundraising activities, to generate a sustainable source of unrestricted income to meet agreed targets.

Specific Responsibilities:

• Launch, implement and run innovative income generating projects to maximise donations to SWA, to look after relationships with existing donors and build on relationships created to ensure fundraising potential is optimised.
• Set up and manage a volunteer community fundraising team
• Organise and manage community fundraising activities (including digital) and events to maximise all fundraising opportunities and work to raise the profile of the SWA.
• Keep abreast of developments in the third sector relating to fundraising and have an awareness of the local competition for donations.

General Responsibilities:

Responsible for the Health, Safety and welfare of yourself and your colleagues, ensuring the duties and responsibilities are clearly understood and that legislative requirements are adhered to.

• Respect the confidentiality of all information obtained in the course of duties, perform and refrain from disclosing such information without written consent from management, except where disclosure is required by order of a Court of law.

• Maintain professional competence by complying, at all times, with the training and competence procedures set down by the Organisation. Generally, keep abreast of developments affecting your duties and responsibilities.
• Be aware of the Organisation’s Equal Opportunities Policy regarding both employees and service users to assist in eliminating all areas of inequality and discrimination.
• Become familiar with the aims, ethics and aspirations of the Organisation and to sustain and promote them. Participate enthusiastically in the growth and prosperity of the Organisation.
• Undertake any other business development/funding duties, as directed that can reasonably be accommodated within the salary range for the job and your expertise.

Job Description and Review

The job description reflects the present requirements of the post.  The description will be reviewed in consultation of the job holder as and when the duties and responsibilities change.  Such review will normally also take place at the Annual Appraisal Meeting.

Desirable

• Charity fundraising qualification
• Membership of Institute of Fundraising or other relevant professional body.
• Ability to speak Welsh

Essential

Experience 

• Minimum of two years’ experience in community fundraising with a proven track record of achieving funding target
• Experience in planning, organising and delivering fundraising campaigns, events and activities
• Developing and evaluating new opportunities for partnerships and community fundraising
• Raising funds via social media activities/digital marketing
• Experience of managing or working with volunteers to support fundraising activities

Knowledge

• Charity community fundraising
• Donations
• Proven knowledge of online fundraising tools, digital marketing and social media
• Regulatory knowledge to include Gift Aid, general data protection regulations and fundraising best practices.

Skills/Personal Qualities

• Proficiency in Microsoft Office, and experience with Customer Relationship Management software systems.
• Numerate and attentive to detail, with the ability to maintain accurate records
• Good networking skills
• A proactive self -starter who is able to work on their own initiative, managing and prioritising their work to meet agreed deadlines and targets
• An excellent communicator, with persuasive, engaging and creative writing skills
• Understanding of, and enthusiasm for, SWA’s work, mission and values
• A passion to raise funds for SWA

Other

• Full UK driving licence and access to a suitable vehicle
• Able to lift and transport equipment
• Willingness to travel locally and to work occasional evenings and weekends