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Anna Freud is seeking an Education Support Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a collaborative culture with strong links across Anna Freud and University College London. We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox, wellbeing offers and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact. We offer training on using HEI systems and processes as well as other learning and development opportunities.
What you’ll do
You will play a key administrative and coordination role within the Postgraduate Education Support Services (PESS) team, ensuring the smooth delivery of postgraduate programmes through support in admissions, events, student services, and operational functions. A proactive approach and ability to work in a fast-paced team is essential to be successful in this role. You will join a dedicated team of 24, which sits within a much larger department made up several programme teams (e.g. teaching staff and senior leaders).
Please note: we are seeking candidates who start immediately, early September 2026 at the latest.
What you’ll bring
Essential skills and experience:
Key details
Hours: full-time (35 hours per week): usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £27,294 per annum FTE, plus 6% contributory pension scheme.
Location: hybrid working (a mixture of onsite and home/remote working): supporting in-person activities will be required with at least 40% of working hours in-person at our London site (4-8 Rodney Street, London N1 9JH). Attendance at in-person teaching days will be required.
Contract type: permanent.
Next steps
Closing date for applications: midday (12pm), Thursday 30 July 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday 3 August 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely on Thursday 6 and Friday 7 August 2026.
How to apply: visit our careers website to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
We are looking to recruit HopeLine24/7 Advisers to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HopeLine24/7 and deliver suicide prevention training online and in community settings across the UK.
What you will do:
To be successful in this role you will have:
Salary: £16,230.50 per annum progressing incrementally to £17,944.67 per annum. (Scale point 24-28). As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.
Hours: 16.5 hours per week – 2 nights per week.
Working arrangements: This role will work shifts starting at 10:25pm and finishing at 7:40am. Shifts will be on a rota bases across a 7-day working week.
Location: Broad Street, Birmingham
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: Midnight 2nd August 2026
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
To prevent suicide with urgent support, education, campaigns and conversations that keep young people safe – and hope alive.

The client requests no contact from agencies or media sales.
About the role:
Young people need more than a service that reacts when things go wrong. They need skilled, steady adults who can stay curious, hold hope and help others see the person behind the risk. As Senior Practitioner, you’ll help shape the quality of frontline practice in Camden Young Person’s High Support Accommodation Service, making sure young people are met with support that is thoughtful, consistent and ambitious for their future.
This is a practice leadership role, not a line management role. You’ll work alongside colleagues and young people where support feels stuck, helping the team think through safeguarding, risk, barriers to engagement, support planning, move-on and partnership responses. You’ll hold a caseload where required, contribute to reflective practice and case discussions, and model trauma informed, psychologically informed and strengths-based ways of working.
You’ll also help young people access the right support at the right time, working with partners across social care, CAMHS, youth offending, health, substance use and accommodation pathways. At SHP, you’ll be part of a learning culture that values development, training and career growth — with space to deepen your practice, share your expertise and keep growing while helping young people build trust, independence and a life that feels more their own.
About you:
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 26th July at midnight
Interview date: Wednesday 5th August in person at a Young Person's Service
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Fundraising Assistant
£115.86 per day + £19.22 daily holiday pay (PAYE) | 4-Month Contract | Remote (UK-based)
The Talent Set is delighted to be working with a respected UK charity to recruit a Digital Fundraising Assistant.
This is an exciting opportunity to join a busy fundraising team, supporting the delivery of engaging digital fundraising campaigns and providing an excellent experience for supporters. You'll play a key role in helping to deliver digital fundraising activity, managing supporter communications and ensuring campaigns run smoothly from start to finish.
The Role
As the Digital Fundraising Assistant, you will:
Support the planning, delivery and administration of digital fundraising campaigns and virtual fundraising activities.
Help manage supporter communications across email, social media and other digital channels.
Create and schedule engaging digital content to promote fundraising campaigns and encourage participation.
Provide excellent supporter care, responding to fundraising enquiries and ensuring supporters feel valued throughout their journey.
Assist with digital marketing activity, monitoring campaign performance and identifying opportunities to improve engagement.
Maintain and update supporter records within the CRM, ensuring accurate data management.
Coordinate fundraising resources, supporter packs and recognition materials where required.
Support relationships with internal teams, volunteers and external partners to ensure campaigns are delivered successfully.
Assist with financial administration, including processing invoices and tracking expenditure.
Keep up to date with digital fundraising trends and contribute new ideas to enhance future campaigns.
About You
To be successful in this role, you'll have:
Experience supporting fundraising, marketing or digital campaigns, ideally within the charity sector.
An understanding of digital fundraising and supporter engagement.
Excellent written communication and copywriting skills.
Experience managing social media content across a range of platforms.
Strong organisational skills with the ability to manage multiple priorities.
Excellent attention to detail and a proactive approach to problem solving.
Experience using CRM systems and maintaining accurate supporter data.
A collaborative approach and a passion for delivering excellent supporter experiences.
What's on Offer
£115.86 per day plus £19.22 daily holiday pay (PAYE).
4-month contract.
Fully remote working (UK-based).
The opportunity to join a collaborative and supportive fundraising team.
The chance to contribute to meaningful work within a respected UK charity.
How to Apply
To apply, please submit your CV by clicking the "Apply Now" button.
The Process
If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the "Apply Now" button.
Commitment to Diversity and Inclusion
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Are you an experienced event manager ready to take strategic ownership of a flagship fundraising event with an established reputation and a seven-figure impact?
Womankind Worldwide is looking for an ambitious and experienced Event Manager to lead our International Women's Day Gala - a prestigious event that brings together more than 400 leaders from the worlds of finance, law and business and raises over £1.2 million each year to support women's rights organisations and movements.
This is far more than an event delivery role. You'll take strategic ownership of the Gala, leading its planning, delivery and future development. Working closely with our volunteer Gala Committee, sponsors, donors, suppliers and senior colleagues, you'll identify opportunities to grow income, strengthen partnerships, enhance the guest experience and ensure the Gala continues to evolve and thrive.
We're looking for someone who:
Has significant experience leading high-profile fundraising, corporate or major events.
Can balance strategic thinking with meticulous attention to detail.
Builds strong relationships with senior stakeholders, sponsors and volunteers.
Is confident managing complex projects, budgets and multiple priorities.
Is passionate about using events to inspire supporters and maximise fundraising impact.
At Womankind, you'll join a feminist organisation working alongside women's rights organisations and movements to advance gender equality. We offer flexible and hybrid working, a supportive team culture and the opportunity to make a tangible contribution to a more equal world.
If you're looking for a role where you'll have genuine ownership, the opportunity to shape the future of a highly successful event and the chance to use your skills to support feminist movements globally, we'd love to hear from you.
We are recruiting for a Temporary Retention Manager for a social welfare charity.You will follow the standard journeys process, looking to build journeys with the Senior Growth Manager and agency to engage their audience with the right products at the right time.
Hybrid Working min 2 days in their London office
The Role:
Work with and support the Senior Retention Manager in the creation of the Retention communication strategy and communication plan.
Follow and support directorate-wide new processes and ways of working within your area
Understand and ensure your projects and work is following the prioritisation of Fundraising's key objectives.
Keep up to date with the wider issues in mass fundraising remaining appraised of sector trends and evolving practice.
Deliver supporter focused Retention journeys and campaigns, as instructed by the Senior Retention Manager, helping to make sure these integrate with wider work, have consistent messages to the messaging matrix, and test and learn to evolve to high performing fundraising campaigns.
Plan your campaigns and activity effectively supporting the Retention Officers in this area. Ensure that your plans are clearly communicated across fundraising and to other key stakeholders as needed to make sure they are aware of and signed up to interdependence's and delivery dates.
With the support of your manager, drive your own personal development to perform, develop, learn and grow.
With the other manager and officers, deliver the agreed suite of journeys and campaigns aiming at targets and campaign objectives as agreed and defined by your Senior Manager
Ensure all journeys and campaigns are effectively planned following campaign management processes with agreed timelines, sign off, data selection, response handling and all other standard agreed processes.
The Candidate:
Demonstrable experience of delivering effective supporter journeys and campaigns within a mass fundraising or marketing environment.
Experience working in a large, complex organisation with multimillion pound income and expenditure budgets.
Proven experience managing multiple pieces of work concurrently in a fast-paced environment.
Proven experience working with stakeholders at all levels, to ensure your projects achieve desired outcomes.
Proven experience of project managing mass communication campaigns and best practice working with agencies.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are seeking an experienced, strategic and proactive Trusts and Foundations Manager to join an ambitious and growing organisation at an exciting stage of development.
This is an opportunity to take ownership of a high-value grants programme, securing significant funding from charitable trusts and foundations to support impactful services and future growth. Working closely with colleagues across the organisation, you will shape compelling funding opportunities, build meaningful funder relationships and help deliver ambitious income targets.
The Opportunity
As Trusts and Foundations Manager, you will play a pivotal role in developing and delivering a focused, high-quality grants strategy. You will be responsible for identifying and securing new funding opportunities, developing persuasive cases for support and building long-term partnerships with funders.
You will manage the full grant lifecycle, from prospect research and application development through to stewardship and reporting, ensuring a disciplined and results-driven approach to income generation.
The role also includes line management responsibility for members of the Grants Team, supporting performance, development and delivery against agreed objectives.
Key Responsibilities
About You
You will be an accomplished grants fundraiser with a proven ability to secure significant income from Trusts and Foundations.
You will bring:
Salary & Benefits
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Digital Skills and Learning Manager
Power to Connect is looking for an experienced, community-focused Digital Skills and Learning Manager to lead and strengthen our digital skills and digital inclusion offer in Wandsworth.
Salary: £18,000 per year (£30,000 full-time equivalent)
Hours: 0.6 FTE (3 days per week)
Contract: Fixed-term for 1 year
Location: Hybrid, with home working, one day per week in a shared co-working space in Wandsworth, and additional attendance at service delivery sessions and networking events across the borough
Power to Connect is dedicated to bridging the digital divide in Wandsworth. Since launching in 2020, we have supported more than 7,000 individuals and families through device redistribution, digital skills training and ongoing support.
This is an exciting opportunity to play a leading role in tackling digital exclusion locally. You will shape and deliver accessible, high-quality learning opportunities that help residents build digital confidence, access services, improve employability and participate more fully in everyday life.
Working closely with the CEO, you will lead our digital skills and learning offer, line manage two Digital Tutors, support a team of volunteer Digital Champions, and help strengthen partnerships and progression opportunities across the borough. You will also help ensure learners can build confidence in using emerging technologies, including AI, safely and practically in everyday life and work.
Key responsibilities
We're looking for someone with
Why join us?
How to apply
Please see the full job description and person specification for full details of the role, key responsibilities, person requirements and application process.
Application deadline: Wednesday 29 July at 11.59pm
HOW TO APPLY
Please send a completed CV, covering letter (no more than 2 pages explaining how you meet the key responsibilities and the personal specification) with ‘Digital Skills and Learning Manager’ in the subject line.
All applications must be received by Wednesday 29th July at 11.59pm.
Our mission is to ensure everyone in Wandsworth has the connectivity, devices and digital skills they need to learn, grow and thrive.



Service Manager HMP Brixton
Location: Brixton
Salary: £37,433 - £45,751 plus £1,200 cost of living bonus
Vacancy Type: Permanent
The Substance Misuse Service at HMP Brixton delivers psychosocial interventions within an integrated healthcare framework known as the New Models of Care (NMOC). Working in partnership with healthcare providers and criminal justice agencies, we support individuals with drug and alcohol issues through a trauma-informed, recovery-focused approach.
Based within HMP Brixton, a men's Category C resettlement prison in South London, this role will work across our London prison services, supporting the delivery of high-quality treatment programmes and driving key strategic projects that improve outcomes for service users.
This is an exciting opportunity for an experienced leader with a passion for service improvement, partnership working and recovery-focused practice to play a key role in shaping the future of substance misuse services across the London region.
About the Role
As Regional Projects and Service Improvement Lead, you will work closely with the Regional Manager and London Leadership Team to lead and deliver strategic projects that support organisational priorities, improve service performance and enhance service user outcomes.
You will be responsible for planning, coordinating and implementing projects through to successful completion, ensuring objectives are achieved and sustainable improvements are embedded across services.
Key priorities will include:
Continuity of Care Responsibilities
You will take a lead role in strengthening continuity of care pathways by:
The role requires flexibility and may include occasional evening or weekend working. Travel across London prison services and other regional projects will also be required.
About You
We are looking for an experienced and motivated professional with a strong background in substance misuse services, service improvement and partnership working.
You will bring:
If you are committed to reducing health inequalities, improving continuity of care and supporting individuals to achieve meaningful recovery outcomes, we would love to hear from you.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application.
Initial calls with our Recruitment team will take place on the 5th August, with interviews scheduled for the 11st August.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Service Manager to play a pivotal role in our Domestic Abuse service in Tower Hamlets.
Sounds great, what will I be doing?
You will lead a specialist refuge service providing safe accommodation and support to women and children fleeing domestic abuse. You will ensure a high-quality, trauma-informed service that empowers individuals to rebuild their lives, while promoting an anti-racist, intersectional and strengths-based approach in line with Hestia's values.
You will oversee all aspects of service delivery, including safeguarding, case management, move-on planning and support activities, ensuring women and children receive effective, person-centred support. You will also be responsible for the management of refuge properties, maintaining safe, secure and welcoming environments, and overseeing health and safety, housing management, repairs and voids.
The role includes leading and developing a team of refuge and children's workers, providing supervision, performance management and professional development opportunities to maintain a skilled and motivated workforce. You will also ensure compliance with contractual requirements, manage budgets, monitor performance and use data to drive continuous improvement.
Working closely with partner agencies and local networks, you will represent Hestia in multi-agency settings, building strong relationships with housing, health, social care, education and community organisations to ensure women and children can access the support they need to achieve positive outcomes.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will have experience leading and supervising teams within a domestic abuse, refuge, housing or supported accommodation setting, with a strong track record of delivering high-quality, person-centred services and managing risk for women and children affected by domestic abuse. You will be confident monitoring performance, maintaining high standards and supporting individuals with multiple and complex support needs.
You will have a strong understanding of domestic abuse, safeguarding, housing rights and welfare benefits, including legislation relevant to survivors of domestic abuse. Fluent in at least one South Asian language, you will be able to communicate effectively with women who do not feel confident using English and demonstrate a commitment to inclusive, culturally responsive support.
The successful candidate will be an excellent communicator with the ability to build positive relationships with service users, staff and external partners. You will be resilient, organised and able to work effectively in a fast-paced, crisis environment, managing competing priorities while maintaining a compassionate and empowering approach.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
This is a particularly exciting moment for Bath Cats and Dogs Home. We’ll soon be merging with a neighbouring animal charity. Together, we’ll be stronger and more sustainable, working across a large area that stretches from west Wiltshire to the Bristol Channel, and doubling the size of the population we serve.
This new chapter will significantly expand our reach, increase our impact for local animals, and strengthen the support we can provide to pet owners across our communities. As part of this transformation, fundraising will play a critical role - making this a fantastic opportunity for someone who wants to shape meaningful growth and help deliver ambitious plans for animal welfare.
You’ll lead on developing and securing income from charitable trusts and foundations, managing existing relationships while identifying and cultivating new opportunities. Working closely with the Head of Fundraising and Retail and colleagues across the organisation, you’ll create compelling funding proposals, build strong funder relationships, and help bring innovative projects to life.
Every cat and dog should enjoy a healthy life and a happy home.
The client requests no contact from agencies or media sales.
We are seeking a proactive, highly organised Campaigns Officer to join the Communications Directorate at the Royal College of Radiologists, playing a key role in delivering impactful, insight-led marketing campaigns that engage members and stakeholders.
This is an exciting opportunity to take ownership of multi-channel marketing campaigns from brief to evaluation, helping to shape how we promote our membership, workforce and brand priorities. Working closely with Brand, Content and Membership teams, you’ll deliver compelling messaging, coordinate activity across channels and use data to continually improve performance. If you thrive on turning strategy into action and want to make a tangible difference through effective communications, we’d love to hear from you.
What you’ll do
What you’ll need
Why join us
Icon, the Institute of Conservation, is a charity and professional membership organisation dedicated to safeguarding cultural heritage and championing the value of conservation. As a key member of our small, dedicated team, you will be instrumental in delivering the accurate, timely and compliant administration of Icon’s membership services.
The Membership Administrator is a core operational role responsible for delivering the accurate, timely and compliant administration of Icon’s membership services, whilst ensuring a consistently high standard of customer service to members and stakeholders.
About the Role
The post-holder will oversee day-to-day membership processing, maintain CRM integrity, administer subscription cycles, coordinate diaries and meetings relating to membership governance and committees, and ensure consistent, high-quality administrative support across the organisation. They will act as a key point of contact for member enquiries, demonstrating a proactive, helpful and solutions-focused approach to deliver a positive membership experience.
This role is based at Icon’s office in Clerkenwell, London. Icon operates a hybrid working policy, which requires staff to be in the office at least two days per week, with the flexibility to work remotely for the remainder.
The post-holder will report directly to the Marketing and Membership Manager.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role combines direct energy advice for residents with day-to-day team leadership. It would suit an experienced advisor who is ready to take on additional responsibility, support colleagues and help maintain high standards across Selce’s award winning energy advice services.
This is an exciting opportunity for a practical, compassionate community professional who wants to help households reduce energy costs, improve comfort at home and build resilience during a challenging time for many residents. Trusted, face-to-face advice in people’s homes is central to the role, particularly for households at risk of fuel poverty who may need impartial support to access the help available to them.
As an experienced Home Energy Advisor, you will carry out home visits across Greenwich, Lewisham, Bromley and Bexley, as well as providing advice by telephone and at community events. You will tailor practical support to each household, helping residents use energy more efficiently, reduce bills where possible, and keep their homes warmer in winter and cooler in summer.
You will be a confident communicator and empathetic listener, able to understand the specific challenges faced by vulnerable households and respond with clear, positive and practical solutions.
Alongside advice, you will help residents install simple energy-saving measures such as LED bulbs, draught excluders and radiator reflectors. You will also signpost households to wider support, including funded retrofit measures, financial and debt advice, and health and wellbeing services.
This role would suit someone who is organised, proactive and motivated by making a tangible difference to local people. You will be comfortable working independently in residents’ homes, collaborating with colleagues and partners, and contributing to a community-led organisation committed to a fairer, greener future.
Alongside your direct advice work, you will act as Team Lead and mentor for Selce’s team of energy advisors, helping colleagues feel supported, confident and equipped to deliver effective services.
As Advice Team Lead, you will help ensure our advice services are delivered to a consistently high standard. You will help coordinate, motivate and support staff to deliver quality services and achieve agreed targets and objectives.
Experience of people management is desirable, but the role may also appeal to an experienced energy advisor with strong technical knowledge who is looking to develop supervisory skills and support holistic service delivery across related advice areas.
Excellent organisational and communication skills are essential, along with a solution-focused approach and an understanding of how to motivate individuals to succeed. You will bring a positive, collaborative approach to leading a team and working with others to achieve wider organisational goals.
The Role:
· Provide clear, practical and impartial energy advice to residents, tailored to their individual circumstances, through home visits, telephone support and outreach events.
· Deliver home energy support to vulnerable residents, including low-income households, older people, disabled people and families with young children.
· Use initiative and sound judgement to identify residents’ energy-related challenges and recommend appropriate solutions.
· Install simple energy-saving measures in homes, such as LED bulbs, draught excluders and radiator reflector panels.
· Support householders to access additional help, including funded retrofit measures, financial and debt advice, health and wellbeing services, and other relevant support.
· Advocate for householders with energy suppliers where appropriate, helping residents to resolve issues, reduce costs and access available support.
· Recognise safeguarding concerns and follow organisational safeguarding procedures, escalating concerns appropriately.
· Handle sensitive personal data safely and confidentially in line with organisational data protection policies and procedures.
· Complete accurate records of all resident engagement, support provided and outcomes achieved using the appropriate systems.
· Manage a diary of appointments, visits, meetings and outreach activity, ensuring visits and calls remain focused while demonstrating empathy and understanding.
· Work effectively with Selce colleagues, partner organisations and community groups to deliver joined-up support for residents.
· Act as Team Lead for Selce’s energy advice team, providing day-to-day guidance, encouragement and practical support to advisors.
· Support advisors to manage caseloads, prioritise work appropriately and deliver timely, high-quality support to residents.
· Provide mentoring, coaching and informal supervision to energy advisors, helping colleagues develop confidence, knowledge and good practice.
· Monitor service quality, casework standards and resident outcomes, identifying improvements and sharing learning across the team.
· Contribute to planning, reporting and performance monitoring for funded projects and wider advice work, helping the team meet agreed targets and objectives.
· Support induction and training for new advisors, including sharing technical knowledge, service procedures and safeguarding expectations.
· Work closely with the Operations Manager to escalate risks, resolve operational issues and support continuous improvement.
· Develop and maintain relationships with local partners to support regular referrals into the project.
· Maintain awareness of wider local support networks and make appropriate referrals to services that can assist residents with their wider needs.
· Monitor and maintain stock levels of materials, tools and equipment, ensuring they are used safely and kept in good order.
· Carry out administrative duties accurately and to a high standard, including data inputting, paperwork and reporting.
· Promote the project within the community, including through energy advice cafés, events and other outreach activity.
· Work towards agreed goals and targets with a minimum of supervision, while contributing actively to the wider team.
· Provide excellent customer service and maintain a friendly, respectful and positive approach with all clients and partners.
· Comply with all organisational policies, procedures and systems, and actively promote a positive image of Selce.
· Undertake any other duties commensurate with the level of the post.
Person specification
Essential skills, experience and qualities
· An energy advice qualification, such as NEA Level 3 Energy Awareness, Domestic Energy Assessor or Retrofit Assessor.
· Knowledge of domestic energy efficiency, fuel poverty, retrofit, community energy or related advice services.
· Experience of giving energy advice or supporting residents with financial, housing, energy-related or welfare issues.
· Current knowledge of the energy efficiency and fuel poverty sector, including the roles of public, private and voluntary sector partners in tackling related challenges.
· Active listening skills and a customer-focused approach, with the ability to respond calmly and empathetically in difficult situations.
· Experience of working with diverse communities, including people who may face barriers to accessing advice or support.
· Excellent organisational and coordination skills, including the ability to manage appointments, events, priorities and deadlines.
· Ability to provide day-to-day guidance, support and encouragement to colleagues, helping them work confidently and effectively.
· Strong coordination skills, with the ability to support team planning, allocate or prioritise work, and help ensure services are delivered to a consistently high standard.
· Ability to monitor quality, identify issues or risks, and escalate concerns appropriately while contributing to continuous improvement.
· Methodical, accurate and detail-focused approach to record keeping, reporting and administration.
· Competence in Microsoft Office applications and confidence using digital tools, CRM systems or similar platforms to manage data and evidence impact.
· Good understanding of confidentiality, data protection and media consent processes, and ability to maintain the highest level of confidentiality.
· Ability to adapt to changing project needs, solve problems constructively and remain solution-focused under pressure.
· Self-motivated, proactive and collaborative, with the ability to work independently and as part of a team.
· Positive and collaborative leadership style, with the ability to motivate others, share knowledge and promote good practice across the team.
· Excellent verbal and written communication skills, including the ability to produce clear reports, updates and publicity materials.
· Passion for helping people and supporting households at risk of fuel poverty.
· Willingness to undertake training and development in line with the needs of the role and the organisation.
· Clear DBS check less than 12 months old, or willingness to obtain one before appointment.
Desirable skills, experience and knowledge
· Strong presentation, facilitation and public-facing communication skills, with the confidence to engage residents, partners and community groups.
· Ability to build, maintain and develop community-level partnerships and referral networks.
· Experience in a communications, participation, community development or outreach role, particularly within the voluntary, community or public sector.
· Experience of supervising, mentoring, coaching or supporting staff, volunteers or peers in a service delivery setting.
· Experience of supporting team performance, including monitoring caseloads, reviewing service quality, contributing to reporting or helping colleagues meet agreed targets.
· Experience of induction, training or knowledge-sharing within a team, including supporting colleagues to follow procedures and develop confidence in their role.
· Experience of facilitating workshops, community groups or participatory activities that support positive community outcomes.
· Good influencing and negotiation skills, with the ability to work constructively with a wide range of partners and stakeholders.
· Ability to communicate in another community language spoken locally.
· Full clean driving licence and access to a vehicle.
About South East London Community Energy
South East London Community Energy (Selce) was born in 2014, when a group of people living in Greenwich & Lewisham became so concerned about climate change that they decided to come up with a formula that would help to create a clean and just energy future.
Throughout our first ten-years, we have set up projects that address inequality and seek to reduce our collective carbon footprint at different points in the energy systems.
To date we have built 12 solar arrays on community buildings in SE London and 11 buildings’ lighting systems to be more energy efficient. We are opening share offers this year for further lighting system upgrades and solar arrays on community buildings.
We’ve helped well over 4000 house holds with their energy bills and we are pleased to now be able to help homeowners make their homes more energy efficient through the Love Lofts and Future Fit Homes pilot programmes.
About Our Energy Advice Services
Almost one in ten households cannot afford to heat their homes adequately. Our award winning team of energy advisors provide practical guidance and support to households who are struggling to pay their fuel bills. They advise clients about how to reduce their fuel bills by switching suppliers or accessing discounts or changing behaviour or by fitting small practical energy-saving measures such as low energy light bulbs and draft proofing. They also support the householder to access funded home energy improvements such as loft, cavity wall insulation or heating upgrades.
Benefits:
25 days annual leave (plus bank holidays)
4% employer pension contribution
Flexible and hybrid working
The client requests no contact from agencies or media sales.
Research and Policy Manager - Welfare
Date posted: 6 July 2026
Salary: £67,752 per annum with excellent benefits
Contract type: Permanent
Hours per week: 37.5 hours per week (part time over 30 hours considered). All staff are required to work in person for a minimum of two days per week, in line with our hybrid working policy. The post-holder may be required to undertake some work outside normal working hours.
About the Health Foundation
Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity and helps build a stronger society. Yet good health remains out of reach for too many people in the UK, and health and care services are struggling to provide access to timely, high-quality care.
The Health Foundation is an independent charitable organisation with a mission to build a healthier UK. We work to achieve this by generating high-quality research and analysis; developing practical solutions to the biggest problems in health and health services; engaging, convening and building coalitions to build understanding, inform debate and drive action; and developing the long-term capability needed to transform health and care.
Our values
We expect everyone who works with us to be committed to our values and to share our commitment to becoming a more diverse and inclusive organisation. Our values are impact, evidence, integrity, and collaboration. You can read more about them in our five-year strategy. We also expect everyone to share our commitment to becoming a more diverse and inclusive organisation and to help deliver our EDI Strategy.
About the role
This role will lead our agenda around the role of welfare to support the working age population to maintain good health and support people with long term health conditions or disability when they are unable to work or participate. The Commission for Healthier Working Lives identified a number of issues with welfare support which effectively disincentivise people from accessing and staying in work and the purpose of this role is to make the case for change and point to potential solutions.
The post holder will have a strong understanding of the current welfare agenda, and particularly what this means for people with long term health conditions and disability. Working with the Senior Fellow, you will identify the opportunities to shape better policy, providing decision makers with the evidence and clear recommendations. As well as conducting your own analysis, you will help commission policy research projects from internal and external experts and provide oversight for these projects.
Developing your own profile as an expert, you will also lead or support drafting of external outputs, speak at external events and grow and maintain external stakeholder relationships. The role provides a real opportunity to have a voice to influence the future shape of health and welfare policies and practice.
To find out more about the role and what we are looking for, please read the job description.
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more.
If you would like to apply, please submit your CV and answer the application questions below. Please try to limit your response to each question to no more than 300 words.
Our commitment to equality, inclusion and diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible and supported environment, to ensure that we can make the best appointment for each opportunity on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three key areas to improving diversity. Our aim is to achieve a more balanced representation across our organisation, with a particular focus on increasing the number of women in leadership, enhancing the representation of people from Black and ethnic minority backgrounds and welcoming more people with disabilities. As part of this commitment, we strongly encourage applications from these groups.
Apply to join our team and let's work towards building a more diverse and inclusive workplace together. If you require any support through this process, please contact us. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: Sunday 26 July 2026 23:59
Interview dates: Week commencing 10th August 2026