128 Database and operations manager jobs
We are looking for a passionate and skilled social worker to join our specialist PAC-UK team. You will play a vital role in supporting Adult Adoptees and birth family members, helping them navigate accessing their adoption records and supporting with Intermediary services reuniting families together impacted by Adoption.
With a strong understanding of trauma-informed practice and the lifelong impact of adoption, you will provide expert advice, assessment and support across our specialist adoption services. You will be an excellent communicator, able to build trusting relationships with service users and professionals alike, and committed to delivering high-quality services that make a meaningful difference to people's lives. Working as part of a friendly and experienced team, you will contribute to PAC-UK's reputation for providing sector-leading adoption support.
Main Requirements (for details check the job description and person specification):
Our adult adoption support service works primarily with adopted adults and birth families. Adopted adults can access their records and receive an intermediary service and be supported through a reunion. Birth families are supported at the time of losing children to adoption, and supported with keeping in touch arrangements.
We are looking for a Social Worker who has experience of working directly with those affected by adoption. You will have experience and knowledge of adoption law and practice and able to liaise with partner agencies to deliver the service in Yorkshire, North East Lincolnshire, and North Lincolnshire
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 8th of October 2026 at 23:59
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Appointments are also subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Are you passionate about creating memorable experiences and building meaningful connections? Do you thrive in a busy environment where no two days are the same? If so, we want you!
As our Supporter Engagement Coordinator, you'll be an important point of contact, ensuring our audience members and supporters experience top-notch care and engagement. You'll play a critical role in our mission by coordinating events, managing communications, and supporting our vibrant community. You will ensure that the data on the College's CRM system is up to date and accurate.
You will have the following
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Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy.
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CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy.
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Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events.
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Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses.
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Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys.
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Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail.
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Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture.
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Friendly, approachable, and professional manner.
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Enthusiastic about public engagement and supporter care.
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Flexible and adaptable, with a willingness to work occasional evenings.
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Proactive and solution-focused, with a commitment to continuous improvement.
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Experience in a fundraising or engagement role within a charity, or educational organisation (desirable)
Gresham College is a charity which provides high-quality free education to the public across a broad range of subjects.
The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting time to join Dementia UK. As our fundraising programme continues to grow, we’re investing in how we use data and insight to understand our supporters, inform decisions and help drive sustainable income growth.
As our Fundraising Data and Insight Lead, you’ll lead a skilled team of data professionals and shape how data and insight supports our ambitious five-year fundraising strategy. With a new Dynamics 365 database, data warehouse and technical environment already in place, you’ll have strong foundations to build on.
You’ll oversee our day-to-day fundraising data operation, ensuring high-quality data is delivered accurately and on time, while continually looking for opportunities to improve how we work. Alongside this, you’ll establish and grow our Fundraising analysis and insight programme, helping us become a data-led Fundraising department and playing an essential role in the ambitious Fundraising strategy.
You’ll be an experienced people leader, able to develop and motivate a team through change while setting clear expectations and maintaining high standards. You’ll also be a confident communicator who can build strong relationships with senior stakeholders, understand their needs and use evidence and insight to influence decisions.
You’ll bring experience of providing data solutions within a fundraising environment and a good understanding of fundraising products and income streams. You’ll have strong working knowledge of fundraising databases and wider data architecture, with enough technical expertise to lead and challenge effectively.
This is a role for someone who is excited by change and innovation, but who understands that excellent day-to-day delivery matters too. If you’re an ambitious and collaborative leader with a continuous improvement mindset, this is an opportunity to transform how data and insight supports fundraising at Dementia UK.
Our culture
In addition to offering a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.
Dementia UK is a Disability Confident employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rays of Sunshine, recognised in The Sunday Times Best Places to Work 2026, is looking for an experienced and proactive Executive Assistant to the CEO to join our small, ambitious and collaborative team.
This is a varied part-time role at the heart of the organisation, working closely with the CEO to provide high-quality executive support and help coordinate governance, projects, organisational priorities and key operational activity.
You will be joining Rays of Sunshine at an exciting point in our development, with a clear focus on strengthening how we work, delivering our ambitions well and continuing to grow our impact for seriously ill children and their families.
This is much more than a traditional diary-management role. You will work closely with the CEO across a broad range of priorities, helping to create structure, maintain momentum and ensure important actions are followed through. The role will involve coordinating meetings, briefings and actions; supporting Committee and governance processes; helping to keep key organisational projects on track; and providing practical support across operational activity.
You will also play an important role in the wider rhythm of the organisation, helping to coordinate team meetings, collaborative sessions, away days, staff engagement activity and actions arising from staff feedback.
We are looking for someone who is highly organised, calm under pressure and confident working independently. You will need excellent judgement and absolute discretion, with the ability to handle sensitive and confidential information appropriately. You will be someone who can anticipate what is needed, take ownership of tasks through to completion and build strong relationships with colleagues, Trustees, advisers, partners and suppliers.
Our team is small, values-led and ambitious. We value collaboration, kindness, accountability and a willingness to get stuck in. Because of our size, everyone has a visible impact, and this role will suit someone who enjoys being at the centre of an organisation, understands how to keep things moving and takes pride in doing the small things exceptionally well.
Experience in governance or the charity sector would be helpful but is not essential. We are more interested in finding someone with strong EA or senior coordination experience, excellent judgement and the ability to bring structure and pace to a busy environment.
At Rays of Sunshine, we brighten the lives of seriously ill children and their families through magical wishes, hospital services and our wider Wish Community. This is an opportunity to use your skills in a role where the quality of your work will directly support the effectiveness and impact of the charity.
Applications will be reviewed as they are received, with interviews held on a rolling basis on or before 8 October 2026. An immediate start is desirable, so early applications are encouraged.
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Worcester Community Trust (WCT) is looking for a Wellbeing Services Lead Project Worker to coordinate and lead the day-to-day delivery of WCT’s Wellbeing projects; supporting individuals to improve their wellbeing, build confidence, and move closer to work, education, or training.
The Lead Project Worker will oversee and coordinate the staff team and volunteers, allocate referrals and assess workloads, ensure effective service delivery and maintain strong local operational partnerships to achieve high-quality outcomes for individuals who use the service. They will also carry their own caseload.
Key Areas of Responsibility
Service Delivery & Coordination
- Coordinate the day-to-day work of the Wellbeing team.
- Oversee referrals, case allocation, and staff caseload management.
- Support a caseload of individuals.
- Maintain accurate and confidential records, case notes, and data entries.
- Support the Contract Manager in achieving performance targets and reporting requirements.
- Facilitate team meetings and reflective practice sessions.
- Be a point of contact for advice to other team members with complex cases
Frontline Support
- Direct support to individuals through 1:1 sessions and group activities.
- Assist individuals to access employment, education, or training opportunities, improving confidence and wellbeing.
- Identify barriers to employment and provide tailored advice, guidance, and action planning.
- Deliver or facilitate workshops on employability and wellbeing themes.
- Ensure a client-centred, trauma informed non-judgmental approach in all interactions
Partnership & Engagement
- Maintain operational relationships with local agencies, referral partners, and community organisations.
- Promote WCT’s Welfare projects and increase referrals into services.
- Attend community events, and networking sessions to raise awareness of the service
Monitoring & Reporting
- Maintain accurate records of participant progress, outcomes, and referrals.
- Collect and input data to support internal and external reporting.
- Provide case studies and feedback to the Contract Manager for inclusion in funder reports.
Team Support & Supervision
- Coordiante and mentor the team and volunteers in their daily work.
- Hold staff supervision for reflection opportunities on work and wellbeing.
- Encourage teamwork, reflective practice, and continuous improvement.
- Contribute and lead staff meetings, training sessions, and service development discussions.
- Model WCT’s values and champion best practice in all areas of delivery.
- Coordinate staff HR platform with staff data and maintain records of sickness and holiday – discuss with staff in team meetings
- Take part in staff annual appraisal and development
Safeguarding & Compliance
- Ensure safeguarding concerns are reported and acted upon in line with WCT policy.
- Follow WCT’s procedures on health and safety, equality, and confidentiality.
- Maintain high standards of confidentiality and information security.
- Act as a positive role model and champion WCT’s values in all areas of work.
What you get…
- Be part of an amazing, welcoming passionate community.
- Put your skills to use to create positive social impact.
- A voice and input into shaping and influence services and decisions.
What we offer…
- Holiday – 25 days plus bank holidays (pro-rata for PT staff) plus an extra day of birthday leave and two additional self-care days
- Commitment to continued professional development
- Access to Westfield Health which provides a range of benefits towards health & wellbeing as well as support with essential healthcare (after completion of probationary period)
- Free Parking
- Life Assurance and a pension contribution of 3%
- Access to professional bereavement and probate support
- An annual celebration and investment review
- A blue light card scheme
Representing the City
WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.
To apply visit our website.
Closing Date: Wednesday 14th October 2026
Please note – this is a rolling advert. Applications will be reviewed regularly, and suitable candidates may be invited to interview before the closing date. Early application is recommended.
To work with residents to build communities where people feel connected, supported and empowered
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Degrees
The Degrees Initiative is a UK-based NGO that builds the capacity of the Global South to evaluate solar radiation modification (SRM) geoengineering, a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that the Global South should be empowered to conduct their own research and to play a central role in SRM discussions. The initiative has been working in different forms for over a decade, and our work receives worldwide coverage and widespread acclaim.
Role
The Events Officer will coordinate and support the planning and delivery of Degrees’ international events, including workshops bringing together Degrees-funded researchers, policymakers and other stakeholders, and the biennial Degrees Global Forum. Working closely with colleagues across the organisation, the Events Officer will help ensure high-quality events that strengthen collaboration, showcase research outcomes, facilitate engagement with policymakers and advance Degrees’ mission to build capacity in the Global South to engage equitably in SRM deliberations.
The Events Officer will also provide general administrative support to the Policy Engagement team.
This role is ideal for a highly organised individual who enjoys coordinating complex logistics, managing multiple priorities, improving processes and ensuring that events run smoothly.
Key responsibilities
The Events Officer works under the supervision of the Events & Projects Manager, while supporting the Policy Engagement team in cooperation with the Policy Engagement Director. Responsibilities will include:
Events
- Arrange travel, lodging and other travel logistics for, funded scientists, policymakers, and other external participants;
- Maintain event budgets and expenditure records, working with the Events & Projects Manager and Operations and Finance team to monitor expenditure against budget;
- Arrange meeting facilities;
- Facilitate requests for visas and other travel authorisations;
- Serve as a point of contact for external event participants’ queries about travel and events;
- Assist Degrees staff with travel questions;
- Ensure proper distribution of participant documents in a timely manner;
- Maintain accurate event plans, timelines, trackers, action logs and participant records, and proactively follow up outstanding actions;
- Coordinate communications and follow-up actions between the Events & Projects Manager and other Degrees teams;
- Support supplier management and contracting processes as directed by the Events & Projects Manager;
- Support the development and maintenance of appropriate event risk assessments;
- Support post-event close-out, including participant feedback, reconciliation of records and expenditure, documentation and lessons learned.
Degrees Global Forum
- Support the Events & Projects Manager and the Conference Manager in the planning and delivery of the Degrees Global Forum;
- Coordinate participant registration processes and attendee records;
- Support abstract, poster and session submission processes;
- Support coordination with the venue, destination management company and other event suppliers, including maintaining schedules, requirements and action logs;
- Coordinate travel and accommodation arrangements for funded participants.
Support of policy engagement team
- Maintain the list of external policy engagement contacts.
- Draft general and formal correspondence; reviewing and formatting documents and slides according to style;
- Organise and maintain the policy engagement team’s shared mailbox and filing system;
- Schedule staff and other meetings;
- Support the administration and maintenance of Policy Engagement team processes, including agreed monitoring, evaluation and learning systems;
Key relationships
- Events & Projects Manager (line manager)
- Policy Engagement team, especially its Director
- Conference Manager
- Programmes team
- Fundraising Manager
- Operations and Finance team
- external venues, travel providers, and other suppliers
Qualifications
Essential
- At least two years’ relevant experience in administration, project coordination, events, or a similar role;
- Experience supporting the delivery of events, workshops, conferences, or similar activities, including coordinating travel and other logistics;
- Bachelor’s degree in a relevant field, or an additional three years of relevant professional experience;
- Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines and work effectively under pressure;
- Strong attention to detail and a professional, responsible approach to work;
- Ability to work independently with minimal supervision in a dynamic, remote environment;
- Strong written and verbal communication skills in English;
- Strong interpersonal skills and an ability to work effectively with colleagues and external stakeholders from a wide range of backgrounds;
- Excellent Microsoft 365 skills, particularly Excel, SharePoint, Word, PowerPoint, Teams and Outlook, and confidence learning new digital tools;
- Experience maintaining financial records, monitoring or reconciling budgets, and working with spreadsheets;
- Experience using CRM systems, project management tools or similar databases;
- Ability to travel internationally when required, including to attend the biennial Degrees Global Forum; and
- Legal right to work in the United Kingdom.
Desirable
- Experience supporting international conferences, academic events, or other complex multi-day events;
- Experience with event registration or conference management systems;
- Experience using travel management platforms and supporting visa or travel-authorisation processes;
- Experience developing or maintaining standard operating processes;
- Knowledge of project management methodologies;
- Advanced digital skills, such as specialised spreadsheet functions, database administration or online form and workflow tools;
- Experience working in the charity, international development, research, non-governmental or intergovernmental sectors;
- One or more additional languages; and
- An interest in climate change, international development or international research collaboration.
Benefits of working at Degrees
- You will join a growing and dynamic charity operating at the intersection of climate change and global development.
- You will have the opportunity to contribute to a potentially high-impact issue by helping shape global conversations on climate science, empowering researchers in the Global South, and collaborating with some of the world’s leading SRM experts.
- The role is fully remote, allowing you to live anywhere within the United Kingdom. The charity has no central office and offers each employee up to £250 per month (including VAT) to cover co-working space costs. The team meets face-to-face at quarterly ‘awaydays’ in the UK, which are organised and paid for by the charity.
- Degrees provides an 8% employer pension contribution with no required employee contribution, which is generous by the standards of the UK third sector.
- The role includes opportunities for international travel.
- You will receive 25 days of annual leave per year, in addition to UK public holidays. If the charity closes between Christmas and New Year, you may also receive up to three extra days of leave.
- Personal development budget of £1,000 per year.
A dynamic charity working on climate change and global development



The client requests no contact from agencies or media sales.
The purpose of the role is to support the effective and efficient running of organisational operations through strong administration, coordination, and excellent customer service.
We are looking for a proactive Office Administrator to join our central team. This is a varied role where you'll provide essential administrative and operational support such as:
- Responding to telephone and email enquiries
- Welcoming visitors to the office
- Photocopy, scan, print and file documents
- Supporting meetings, training sessions and events
- Ordering and organising office supplies
- Assisting with DBS and compliance administration where required
- Assist with interview scheduling and recruitment administration
- Providing general administrative support across the organisation
Why Work for Us
• Hybrid working
• Additional Birthday Day off
• Flexitime and TOIL
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave (plus bank holidays)
• Access to the Blue Light Card
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme
This is an excellent opportunity for someone who is keen to develop their administrative skills within a supportive charity environment.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Alpha International is seeking a strategic and relationship-focused Fundraising Manager to lead our Donor Growth Programme, driving supporter engagement and growing income from donors giving up to £10,000 annually.
In this pivotal role, you will develop and deliver fundraising campaigns, donor journeys and stewardship programmes that attract, engage, retain and inspire supporters. Using data and insight, you will identify opportunities to grow giving, strengthen donor relationships and build a pipeline of future major donors.
Some of the key responsibilities include:
- Lead the strategy and delivery of Alpha’s Donor Growth Programme.
- Develop and optimise donor journeys, ensuring excellent supporter experiences.
- Plan and deliver multi-channel fundraising and engagement campaigns.
- Manage and steward a portfolio of current and prospective donors.
- Monitor performance, analyse data and use insight to drive continuous improvement.
- Collaborate with colleagues across Fund Development, Communications, Operations and the wider HTB Group to deliver fundraising objectives.
The Ideal Candidate
- Committed to the vision, mission and values of Alpha.
- Familiarity with Alpha – experience in attending, serving or leading an Alpha course.
- Experience of managing mid-level donor or regular giving programmes, including activity to upgrade donors and identify future major donor prospects.
- Experience using a fundraising CRM or donor database to manage relationships, segment audiences, track activity and report on performance.
- Good financial awareness, including the ability to track income, monitor campaign performance and contribute to budget planning and operational budget monitoring.
- Experience working with fundraising suppliers, agencies or external partners where appropriate.
The client requests no contact from agencies or media sales.
We are looking for a committed, creative Membership Development Manager who exemplifies our three core principles: Connect, Collaborate and Change, to join our small but mighty team, leading membership development and driving our new strategy.
Salary: £30,000 – £34,000 FTE
Closing date: 26 September 2026
Location: Barking & Dagenham | Hours: 4-day week
Do you want to make a difference and create real impact in the voluntary, community, faith and social enterprise space?
We are looking for someone who is passionate about communication, about building and maintaining relationships, and about listening rather than telling. You’ll have a highly collaborative working style, and be excited to be part of a small team. You’ll care deeply about the impact your work has, and will have a strong commitment to improving the world around you. You’ll be used to thinking outside the box to find solutions, and to challenging existing structures.
If you’re passionate about building stronger communities through connecting and collaborating to achieve systemic change, this role is for you.
We’re looking for someone who:
- Has a strong commitment to the principles of BD Collective
- Has the ability to build and maintain positive relationships with diverse stakeholders at all levels
- Is skilled at using monitoring and evaluation to evidence impact
- Curious and eager to learn in a fast-paced environment
- Is proactive and able to take the initiative
You’ll be working in a small, dedicated team, leading on our membership development and the implementation of our new strategy. You’ll gain experience in building a community-focused, member-driven local infrastructure organisation with big ambitions. You’ll have the chance to make a real difference in one of the country’s most deprived boroughs, supporting the people and organisations who help to hold it together.
We especially welcome applicants from Barking & Dagenham and Global Majority backgrounds.
Apply now by sending your CV and a cover letter (no more that 2 sides of A4) telling us:
- What excites you about this role?
- Why do you think this role is important?
- What makes you the right person for this role?
We welcome applications from all candidates and are happy to make reasonable adjustments to support you. If you require any reasonable adjustments please contact us.
The client requests no contact from agencies or media sales.
Salary: £15.27 per hour ( £1.87 holiday pay) - £27k FTE
Contract: Temporary contract until 27 November 2026
Location: London (Aldgate) – Hybrid working, minimum 2 days per week in the office
Hours: 34 hours per week
Closing date: Monday 21st September
Benefits: Hybrid working, supportive team environment, excellent fundraising and supporter care experience, and the opportunity to contribute to a leading national charity.
We’re delighted to be working with a leading national charity to recruit a Supporter Care Executive at a particularly exciting and busy time of year. This role sits at the heart of the charity’s supporter experience, providing excellent customer service to donors, fundraisers and members of the public during a particularly busy campaign period.
You’ll be the first point of contact for supporters, managing enquiries by phone and email, processing donations, updating supporter records and ensuring every interaction leaves a positive impression. Working within a supportive team of six, this is an excellent opportunity for someone looking to build experience within fundraising, supporter care and charity operations.
To be successful as the Supporter Care Executive, you will need:
- Excellent communication skills and a genuine enthusiasm for engaging with supporters and members of the public on the phone.
- The ability to remain calm under pressure and confidently manage a high volume of enquiries in a fast-paced environment.
- Strong organisational skills with the ability to multitask and prioritise competing demands.
- Great attention to detail, ideally with experience updating databases or supporter records accurately.
If you would like to discuss this role with us, please contact us and quote the reference 3104EI.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, using our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, and you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If sufficient applications are received, the charity reserves the right to close the application period early.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a highly organised and relationship-focused Partnership Officer to join our Partnerships Team. This is an exciting opportunity for someone who enjoys building strong relationships, coordinating complex activities and making a tangible difference to the lives of vulnerable communities around the world. You'll play a key role in helping life-saving medicines reach those who need them most.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
The Role
Partnerships are at the heart of IHP's work. As Partnership Officer, you'll help build and maintain productive relationships with both corporate and NGO partners, ensuring donated medicines and healthcare products move efficiently from offer through to delivery.
Working across the partnership lifecycle, you'll coordinate activities, manage information and support programmes that deliver real impact for people around the world.
This is a varied role that combines:
- Partnership and relationship management
- Project and programme coordination
- Product donation administration
- Data and CRM management
- Income generation support
- Cross-team collaboration
About You
You’ll be a highly organised and relationship-focused person with experience in a coordination, partnership, fundraising or operations role.
We’re looking for someone with:
Essential
✅ Experienced in coordination, partnerships, relationship management, fundraising, operations, or a similar role
✅ Highly organised, with excellent attention to detail
✅ Confident and effective in both written and verbal communication
✅ Experienced in using CRM/database systems and Microsoft Office
✅ Able to manage multiple priorities in a fast-paced environment
✅ Proactive, with a solutions-focused approach
✅ Committed to supporting and upholding IHP's Christian ethos
Desirable
➕ Experience supporting fundraising, donor reporting or proposal development
➕ Knowledge of the healthcare, humanitarian, pharmaceutical or supply chain sectors
➕ Experience working across multiple stakeholders or cross-functional teams
For further details regarding responsibilities and person specification, please see the job description.
Why join IHP?
This is an opportunity to use your skills and expertise to make a genuine difference. You will join a passionate and collaborative team committed to ensuring more people can access the medicines they need, regardless of circumstance.
Our Christian faith inspires our mission and values, and we are committed to demonstrating compassion, integrity and excellence in everything we do. Staff regularly spend time together in prayer and, as such, there is an occupational requirement for the successful candidate to have a personal commitment to the Christian faith.
We value our people and offer a supportive and flexible working environment, alongside a range of benefits including:
- 25 days annual leave plus bank holidays (pro-rated for part-time hours)
- Health and wellbeing support through Unum help@hand
- Life Insurance and Critical Illness Cover
- Hybrid and flexible working options in a modern office near Chancery Lane Tube Station
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Applicants must have the legal right to work in the UK.
Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed on a rolling basis, therefore we encourage applications to be submitted at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.


The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.
The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Supporter Care Officer (Fundraising)
The Royal Free Charity is seeking an ambitious, motivated and talented supporter care officer to join their fundraising team.
This is a fantastic opportunity to use your skills to make a real, visible difference to patients, staff and medical research across north London.
Role details
· Salary: £30,724 - £33,910 per annum - subject to skills and experience
· Hours of work: 37.5 hours a week over five days
· Base: Hybrid working for the foreseeable future, with regular attendance in the office two days a week, including Thursdays, at our central office:
- Pears Building, Pond Street, London, NW3 2PP
Other office days may be worked from other sites at:
- Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
- Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
The role
The supporter care officerwill report to the senior individual giving manager.
We are looking for a Supporter Care Officer to deliver an exceptional experience for our fundraising supporters, ensuring every interaction with Royal Free Charity is positive, engaging and supporter centred.
The postholder will combine excellent front-line supporter stewardship with a proactive approach to improving processes and ways of working, helping to ensure supporters receive the highest standard of care throughout their journey with us.
The team
Our dynamic fundraising department generated £4.5m through donations in 2025/26, and we are now preparing for an ambitious £50m fundraising campaign in support of a ground-breaking £100m cancer centre on the site of the Royal Free Hospital.
We pride ourselves on being a supporter-focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives:
- Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities.
- Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
- The Fundraising Operations team develop and maintain the foundation to underpin and support the fundraising activity of the entire department, including campaign operations, data, governance, prospect research and stewardship.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce and driven by medical research with global impact.
We support over 17,000 NHS staff and two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals, as well as more than 30 NHS services.
Through the programmes, services and equipment we fund, we make a direct and lasting difference to patient care.
Equality, diversity and inclusion
As an equal opportunities employer, the Royal Free Charity is committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates and encourage applicants from a wide range of backgrounds to apply.
We live our values of dedication, innovation, partnership, energy and respect in everything we do.
Benefits:
Core benefits
- 25 days annual leave plus UK bank holidays and a three-day office closure between Christmas and New Year
- Annual leave increases to 30 days after five years’ service
- Generous pension scheme – we match your 4% contribution and up to 9%
- Enhanced sick pay, maternity and paternity packages
- A flexible working policy
Financial wellbeing
- Access to expert financial advice via the London Credit Union
- Discounts with the Blue Light Card
- Death in Service benefit
Health & wellbeing
- Subsidised gym, pool and classes at our Rec Club in Hampstead
- Secure cycle parking and showers
- Fortnightly guided meditation
- Free massage therapy from our complementary therapy team
- Menopause peer support group
- 24/7 Employee Assistance Programme for confidential advice and support
The recruitment process
To apply for this post, send your:
• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification.
Please note that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Monday, 5 October 2026, 12 noon.
Interview date: Wednesday, 14 October 2026 (in person)
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
Eligibility & adjustments
• You must be eligible to work in the UK
• We are happy to consider reasonable adjustments at any stage of the recruitment process.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.
Opoka is a subsidiary of Chrysalis Group and provides emotional support and guidance to women and children escaping domestic violence. Our services are delivered by specially trained bilingual IDVA’s, DV Outreach workers, Counsellors and Helpline & Crisis Response workers as well as a team of volunteers, peer-mentors, and community champions across the region.
We are seeking a Support Worker who will provide high quality practical and emotional support to women and children escaping domestic violence seeking refuge in our safe houses. You will oversee the smooth running of our safe houses and work alongside our Housing Team to provide an intensive housing management in our safe houses.
You will be bilingual in Polish and English and be able to converse fluently as organisational and communication skills are a key element to this role. You will have an understanding of safeguarding and domestic violence whilst bringing a trauma informed and a non-judgemental approach to this highly sensitive and confidential role.
High levels of time management skills and the ability to accurately enter highly confidential information into our databases so that your fellow team members can follow individual’s caseloads are essential.
As this role is working with women and children in extremely vulnerable situations, the post is only open to women applicants and as this role provides regulated activities under the Disclosure and Barring Service (DBS) candidate are required to undertake an enhanced DBS check.
You will hold a full UK driving licence as you will be visiting our safe houses daily.
The client requests no contact from agencies or media sales.
University College, Oxford (Univ), is seeking an ambitious and experienced fundraising professional to lead and develop our established regular and individual giving programme.
It is an exciting time to join the College and become part of our high-performing, supportive fundraising and alumni relations team.
The well-established regular giving programme has a strong track record from telephone fundraising appeals to direct mail, online campaigns, Giving Days and face-to-face asks. Regular giving makes an important contribution to the College providing crucial support for core activities enabling us to continue to deliver world-class teaching, research and student support.
The post-holder will take strategic ownership of regular and individual giving, developing targeted campaigns to increase participation, grow philanthropic income and strengthen long-term relationships with alumni and friends. You will also lead the development and stewardship of the 1249 Society, using data and donor insight to increase membership and retention.
The post-holder will need to be a self-starter who is highly organised, innovative and able to work on their own initiative. You will have a keen eye for detail, strong data skills, excellent communication skills and the ability to communicate with a wide range of people with tact and sensitivity.
This post is offered on a full-time or part-time basis. We offer a generous annual leave allowance, free lunch, an employee assistance programme and a range of other benefits.
If you're looking for a busy role where every day is varied and challenging, this could be the perfect role for you.
For more information about how to apply, please read the Further Particulars below or click the “Redirect to recruiter” button above.
